IT Services for Departments | Information Technology Services Office

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class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">Researchers</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 "> <a href="/its/Researchers/IT-service-for-researcher" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> IT Services for Researchers </a> </li> </ul> </div> </div> </div> </li> <li class="mb-mn__item--1 has-sub"> <span class="mb-mn__self-no-link mb-mn__link--1 theme-color-text-hover"> Staff </span> <button type="button" data-toggle="modal" data-target="#demomb-3" class="mb-mn__line-arrow"><span class="ico ico-line-arrow-right mb-mn__arrow-icon theme-color-b4-text" aria-hidden="true"></span><span class="sr-only">Open / close</span></button> <div class=" color-set--red modal modal-fix-side-padding fade mb-mn-sub-menu" data-backdrop="false" id="demomb-3" tabindex="-1" role="dialog" aria-hidden="true" style="z-index:20010 !important;"> <div class="modal-dialog mb-mn-sub-menu__dialog" role="document"> <div class="mb-mn-sub-menu__top"> <button class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">Staff</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 has-sub"> <a href="/its/Staff/IT-Services-for-Staff" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> IT Services for Staff </a> <button class="menu-collapse-btn theme-color-collapse-expaned-text" data-toggle="collapse" aria-expanded="false" aria-controls="menu-collapse-id-3-2-1" data-target="#menu-collapse-id-3-2-1"><span class="sr-only">Open / close menu</span></button> <ul class="mb-mn-fact__list--3 collapse" id="menu-collapse-id-3-2-1"> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/Staff/IT-Services-for-Staff/Essential-IT-information_staff" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Essential IT information </a> </li> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/Intranet/OnlineLearning/ForStaff" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Teaching and Learning </a> </li> </ul> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/Staff/IT-services-for-Departments" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> IT Services for Departments </a> </li> </ul> </div> </div> </div> </li> <li class="mb-mn__item--1 has-sub"> <span class="mb-mn__self-no-link mb-mn__link--1 theme-color-text-hover"> Useful Information </span> <button type="button" data-toggle="modal" data-target="#demomb-4" class="mb-mn__line-arrow"><span class="ico ico-line-arrow-right mb-mn__arrow-icon theme-color-b4-text" aria-hidden="true"></span><span class="sr-only">Open / close</span></button> <div class=" color-set--red modal modal-fix-side-padding fade mb-mn-sub-menu" data-backdrop="false" id="demomb-4" tabindex="-1" role="dialog" aria-hidden="true" style="z-index:20010 !important;"> <div class="modal-dialog mb-mn-sub-menu__dialog" role="document"> <div class="mb-mn-sub-menu__top"> <button class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">Useful Information</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 "> <a href="/its/Intranet/Useful-Information/Classroom-facilities_Redir" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Classroom Facilities </a> </li> <li class="mb-mn-fact__item--2 "> <a href="https://www.polyu.edu.hk/its/docdrive/_sso/Handbook/Handbook_Appendices_A.pdf" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> License Software Available in Student Computer Centre (SCC) </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/Intranet/Useful-Information/Guidelines" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> Guidelines </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/Intranet/Useful-Information/Handbook-on-IT-Facilities-and-Services" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Handbook on IT Facilities & Services </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/Intranet/Useful-Information/Leverage-Campus-Digital-Display-for-Promotion" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Leverage Campus Digital Displays for Promotion </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/Intranet/Useful-Information/Recommendation-on-IT-Equipments" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Recommendation on IT Equipments </a> </li> <li class="mb-mn-fact__item--2 "> <a href="https://www.polyu.edu.hk/itsecurity/upload/policies/P-2.pdf" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> Acceptable Use Policy for University IT Facilities and Services </a> </li> <li class="mb-mn-fact__item--2 "> <a href="https://www.polyu.edu.hk/itsecurity/upload/policies/P-1.pdf" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> Baseline Information Security Policy </a> </li> <li class="mb-mn-fact__item--2 has-sub"> <a href="/its/Intranet/IT-FAQ" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> IT FAQ </a> <button class="menu-collapse-btn theme-color-collapse-expaned-text" data-toggle="collapse" aria-expanded="false" aria-controls="menu-collapse-id-4-2-9" data-target="#menu-collapse-id-4-2-9"><span class="sr-only">Open / close menu</span></button> <ul class="mb-mn-fact__list--3 collapse" id="menu-collapse-id-4-2-9"> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/Intranet/IT-FAQ/Update-on-O365-storage-and-email-services-for-A1-Subscription-Users" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Update on O365 storage and email services for A1 Subscription Users </a> </li> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/Intranet/IT-FAQ/Update-on-O365-storage-and-email-services-for-Alumni-and-Retiree" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Update on O365 storage and email services for Alumni and Retiree </a> </li> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/Intranet/IT-FAQ/Update-on-O365-storage-and-email-services-for-Staff" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Update on O365 storage and email services for Staff </a> </li> <li class="mb-mn-fact__item--3 theme-color-b4-bg "> <a href="/its/Intranet/IT-FAQ/Update-on-O365-storage-and-email-services-for-Students" class="mb-mn-fact__link--3 theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Update on O365 storage and email services for Students </a> </li> </ul> </li> </ul> </div> </div> </div> </li> <li class="mb-mn__item--1 has-sub"> <span class="mb-mn__self-no-link mb-mn__link--1 theme-color-text-hover"> News & Events </span> <button type="button" data-toggle="modal" data-target="#demomb-5" class="mb-mn__line-arrow"><span class="ico ico-line-arrow-right mb-mn__arrow-icon theme-color-b4-text" aria-hidden="true"></span><span class="sr-only">Open / close</span></button> <div class=" color-set--red modal modal-fix-side-padding fade mb-mn-sub-menu" data-backdrop="false" id="demomb-5" tabindex="-1" role="dialog" aria-hidden="true" style="z-index:20010 !important;"> <div class="modal-dialog mb-mn-sub-menu__dialog" role="document"> <div class="mb-mn-sub-menu__top"> <button class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">News & Events</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 "> <a href="/its/News-and-Events/ITS-Notice" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> ITS Notice </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/News-and-Events/Events" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Events </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/News-and-Events/ITS-eNewsletter" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> ITS eNewsletter </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/Intranet/News-and-Events/IT-Service-Notification" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> IT Service Notification </a> </li> </ul> </div> </div> </div> </li> <li class="mb-mn__item--1 has-sub"> <span class="mb-mn__self-no-link mb-mn__link--1 theme-color-text-hover"> About ITS </span> <button type="button" data-toggle="modal" data-target="#demomb-6" class="mb-mn__line-arrow"><span class="ico ico-line-arrow-right mb-mn__arrow-icon theme-color-b4-text" aria-hidden="true"></span><span class="sr-only">Open / close</span></button> <div class=" color-set--red modal modal-fix-side-padding fade mb-mn-sub-menu" data-backdrop="false" id="demomb-6" tabindex="-1" role="dialog" aria-hidden="true" style="z-index:20010 !important;"> <div class="modal-dialog mb-mn-sub-menu__dialog" role="document"> <div class="mb-mn-sub-menu__top"> <button class="mb-mn-sub-menu__back theme-color-text" data-dismiss="modal">back</button> </div> <p class="mb-mn-fact-sub-menu__main-title theme-color-bg">About ITS</p> <div class="mb-mn-fact-sub-menu__main theme-color-text-hover" style="padding-bottom:68px;"> <ul class="mb-mn-fact__list--2"> <li class="mb-mn-fact__item--2 "> <a href="/its/About-ITS/Vision-and-Strategy" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Vision and Strategy </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/Intranet/About-ITS/Performance-Pledge" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target=""> Performance Pledge </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/About-ITS/Service-and-support-provisioning-approach" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Service and Support Provisioning Approach </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/About-ITS/Digital-Framework" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Digital Framework </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/About-ITS/Aspirations" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Aspirations </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/Intranet/Staff/Service-Contact" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_blank"> Service Contact </a> </li> <li class="mb-mn-fact__item--2 "> <a href="/its/About-ITS/Contact-Us" class="mb-mn-fact__link--2 underline-link theme-color-text-hover theme-color-b4-bg theme-color-text-parent-active" target="_self"> Contact Us </a> </li> </ul> </div> </div> </div> </li> </ul> <div class="mobile-menu__bottom" style="padding-bottom:100px;"> <div class="mb-extra"> <div class="mb-extra__blk"><a href="https://polyuit.sharepoint.com/sites/its_Admin_Plan_Mgt/ITS%20Portal/Home.aspx" class="mb-extra__link" target="_blank" onclick="ga('send', 'event', 'Quick Link', 'Click', 'ITS Portal');">ITS staff access only</a></div> <div class="mb-extra__blk"> <button data-toggle="modal" data-target="#q-access-menu" class="mb-extra__link mb-extra__link--arrow">Quick Access</button> </div> </div> </div> </div> </div> </div> <a href="javascript:void(0)" id="skip-start" tabindex="-1">Start main content</a> <div> <div class="na-top color-set component-margin-bottom--t3 color-set--red"> <div class="na-top__upper theme-color-b4-bg"> <div class="container"> <ul class="na-top__breadcrumb breadcrumb breadcrumb--2 breadcrumb--left"> <li> <span > Home </span> </li> <li> <span > Staff </span> </li> <li> <a href="/its/Staff/IT-services-for-Departments" target="_self" class="last"> IT Services for Departments </a> </li> </ul> <h1 class="na-top__title theme-color-text">IT Services for Departments</h1> </div> </div> </div> </div> <main class="page-content" tabindex="-1"> <div style="margin:1em 0em 0em 0em;"> <div style="min-height:50px;">  <div class=""> <div > <div class="ITS_Content_Highlight_TextImage_Box "> <div class="various-grids various-grids--t2 color-set--red component-padding--no-top component-padding--no-bottom">  <div class="container "> <div class="inner-width-content component-text-content "> <h2 class="txt-blk__title no-margin-bottom h2 text-center "> Identity and Access Control Infrastructures Services </h2> </div> <div class="various-grids__inner"> <div class="various-grids__blk various-grids__blk-3"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Physical-Access-Control-Infrastructure-Service" target="" > <div class="photo-content-blk photo-content-blk--vert"> <div class="photo-content-blk__imgw img--abs-w js-imagefill"> <div class="photo-content-blk__imgctrl"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_physical-access-control.png?bc=ffffff&h=236&w=315&rev=47f9ab82351f445d87af949484b72b34&hash=6A02FC83EA8D9F6529026B99BA045090" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_physical-access-control.png?bc=ffffff&h=236&w=315&rev=47f9ab82351f445d87af949484b72b34&hash=6A02FC83EA8D9F6529026B99BA045090 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_physical-access-control.png?bc=ffffff&h=472&w=630&rev=47f9ab82351f445d87af949484b72b34&hash=C59A20D5D13BB5FE43F1C8B739E6175E 2x" alt="IAM_physical-access-control"> </div> </div> <div class="photo-content-blk__main"> <div class="photo-content-blk__content"> <div class="topic-item js-dot"> <p class="topic-item__title">Physical Access Control Infrastructure Service</p> <div class="topic-item__desc">This service provides a shared facilities access control platform i.e. Common Access Management System for departmental administrators to manage the physical access control of the facilities and office areas.</div> </div> </div> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-4"> <div class="various-grids__blk-ctrl"> <div class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_MFA_concept.png?bc=ffffff&h=245&w=333&rev=99f24e1dfee847fe856b28098e79c425&hash=CCCF5FBA7963096E34AEED6C6AEBED9F" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_MFA_concept.png?bc=ffffff&h=245&w=333&rev=99f24e1dfee847fe856b28098e79c425&hash=CCCF5FBA7963096E34AEED6C6AEBED9F 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_MFA_concept.png?bc=ffffff&h=490&w=666&rev=99f24e1dfee847fe856b28098e79c425&hash=EE21DBCAC150EBBE4BED69DE8FAAF1D3 2x" alt="IAM_MFA_concept" class="img--abs"> </div> </div> </div> </div> <div class="various-grids__blk various-grids__blk-5"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Federated-Login-for-HKAF" target="" class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_HKAF.png?bc=ffffff&h=245&w=333&rev=e594c87e83354cb18b5e02fb598e4629&hash=43429BACCDF672288FAE3AFB7DEB3ABA" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_HKAF.png?bc=ffffff&h=245&w=333&rev=e594c87e83354cb18b5e02fb598e4629&hash=43429BACCDF672288FAE3AFB7DEB3ABA 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_HKAF.png?bc=ffffff&h=490&w=666&rev=e594c87e83354cb18b5e02fb598e4629&hash=1D78E8D4364261F0DD55C1B090BEA58C 2x" alt="IAM_HKAF" class="img--abs"> </div> <div class="photo-overlay-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Federated Login for HKAF</p> <div class="topic-item__desc">PolyU is a member of the HKAF which enables our staff and students to use their NetID and NetPassword as an authentication to access services and resources from other joined institutions.</div> </div> </div> <div class="photo-overlay-blk__over aria-hidden=true"> <div class="topic-item js-dot"> <p class="topic-item__title" aria-hidden="true">Federated Login for HKAF</p> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-6"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/PolyU-Single-Sign-On" target="" class="photo-gradient-blk photo-gradient-blk--square"> <div class="photo-gradient-blk__imgw js-imagefill"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_PolyU-SSO.png?bc=ffffff&h=508&w=508&rev=1b27dcf397fb4da7aa6d33eaac48ffe6&hash=275836EB590AB2165F9B12BDB7EE14A3" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_PolyU-SSO.png?bc=ffffff&h=508&w=508&rev=1b27dcf397fb4da7aa6d33eaac48ffe6&hash=275836EB590AB2165F9B12BDB7EE14A3 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IAM_PolyU-SSO.png?bc=ffffff&h=1016&w=1016&rev=1b27dcf397fb4da7aa6d33eaac48ffe6&hash=40BA100608DE69BC45164CA176924826 2x" alt="IAM_PolyU-SSO"> </div> <div class="photo-gradient-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">PolyU Single-Sign-On (PolyU-SSO)</p> <div class="topic-item__desc">A number of web and mobile applications managed by different departments across the University and each of them may require different IDs and passwords for performing specific job functions.</div> </div> </div> <div class="photo-gradient-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title">PolyU Single-Sign-On (PolyU-SSO)</p> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> <div > <div class="ITS_Content_Highlight_TextImage_Box "> <div class="various-grids various-grids--t2 color-set--red component-padding--no-top component-padding--no-bottom">  <div class="container "> <div class="inner-width-content component-text-content "> <h2 class="txt-blk__title no-margin-bottom h2 text-center "> Business Process Automation Services </h2> </div> <div class="various-grids__inner"> <div class="various-grids__blk various-grids__blk-3"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/PolyU-Form-Service-PFS" target="" > <div class="photo-content-blk photo-content-blk--vert"> <div class="photo-content-blk__imgw img--abs-w js-imagefill"> <div class="photo-content-blk__imgctrl"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_polyu-form-630x472.jpg?bc=ffffff&h=236&w=315&rev=c9acaf9ea2b2456e85f6ff3fe4ff6c44&hash=4CB128CCC36651A2618E0B9197D37D4A" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_polyu-form-630x472.jpg?bc=ffffff&h=236&w=315&rev=c9acaf9ea2b2456e85f6ff3fe4ff6c44&hash=4CB128CCC36651A2618E0B9197D37D4A 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_polyu-form-630x472.jpg?bc=ffffff&h=472&w=630&rev=c9acaf9ea2b2456e85f6ff3fe4ff6c44&hash=FD82A2927870ECA2908C901F1EC22E78 2x" alt="BPA_polyu-form-630x472"> </div> </div> <div class="photo-content-blk__main"> <div class="photo-content-blk__content"> <div class="topic-item js-dot"> <p class="topic-item__title">PolyU Form Service (PFS)</p> <div class="topic-item__desc">PolyU Form Service provides an easy-to-use, full-featured web-based tool for registered form administrators of departments to create and manage e-forms for collecting essential information from targeted user group(s).</div> </div> </div> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-4"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Enterprise-Content-Management-Service-ECM" target="" class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_ECM.jpg?bc=ffffff&h=245&w=333&rev=2da444d52abf4a1688cc837b6711b1cf&hash=5C907F224BB0D5C87E19741079669869" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_ECM.jpg?bc=ffffff&h=245&w=333&rev=2da444d52abf4a1688cc837b6711b1cf&hash=5C907F224BB0D5C87E19741079669869 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_ECM.jpg?bc=ffffff&h=490&w=666&rev=2da444d52abf4a1688cc837b6711b1cf&hash=B8BFD73301D1C9181B85E68688B71F57 2x" alt="BPA_ECM" class="img--abs"> </div> <div class="photo-overlay-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Enterprise Content Management Service (ECM)</p> <div class="topic-item__desc">The Enterprise Content Management Service (ECM) provides a centralized repository for departments across the University to store, retrieve and share documents on a common and standardized platform.</div> </div> </div> <div class="photo-overlay-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title" aria-hidden="true">Enterprise Content Management Service (ECM)</p> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-5"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Administrative-Application-Solutions" target="" class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_application-services.jpg?bc=ffffff&h=245&w=333&rev=c17c17c8bd654f1a88708a12f821185c&hash=441B9A039D311ADC37BAE60AFEDA85DA" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_application-services.jpg?bc=ffffff&h=245&w=333&rev=c17c17c8bd654f1a88708a12f821185c&hash=441B9A039D311ADC37BAE60AFEDA85DA 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_application-services.jpg?bc=ffffff&h=490&w=666&rev=c17c17c8bd654f1a88708a12f821185c&hash=ED192C6B77E72CAE61E7C95F089CB149 2x" alt="BPA_application-services" class="img--abs"> </div> <div class="photo-overlay-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Administrative Application Solutions</p> <div class="topic-item__desc">This service covers analysis of the demand, proposing options of solutions, as well as implementing the selected solution for administrative-related and business-oriented systems.</div> </div> </div> <div class="photo-overlay-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title" aria-hidden="true">Administrative Application Solutions</p> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-6"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Smart-Form-and-Workflow-Development-Service" target="" class="photo-gradient-blk photo-gradient-blk--square"> <div class="photo-gradient-blk__imgw js-imagefill"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_workflow-1016x1016.jpg?bc=ffffff&h=508&w=508&rev=52abb132a82442a3bd2f4412073c58e4&hash=97B92DDEDD6844737365AF7484DFD134" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_workflow-1016x1016.jpg?bc=ffffff&h=508&w=508&rev=52abb132a82442a3bd2f4412073c58e4&hash=97B92DDEDD6844737365AF7484DFD134 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/BPA_workflow-1016x1016.jpg?bc=ffffff&h=1016&w=1016&rev=52abb132a82442a3bd2f4412073c58e4&hash=3FD76C88383E5F5381008C98BF3C646A 2x" alt="BPA_workflow-1016x1016"> </div> <div class="photo-gradient-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Smart Form and Workflow Development Service</p> <div class="topic-item__desc">This service is to assist user departments to automate or streamline their daily business operations through adoption of smart e-forms and process automation technologies. Workflow automation can boost productivity by taking care of repetitive tasks, increasing efficiency and reducing errors. This also allows users to focus on more critical tasks and get better results, leading to resources optimization.</div> </div> </div> <div class="photo-gradient-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title">Smart Form and Workflow Development Service</p> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> <div > <div class="ITS_Content_Highlight_TextImage_Box "> <div class="various-grids various-grids--t1 color-set--red component-padding--no-top component-padding--no-bottom"> <div class="container "> <div class="inner-width-content component-text-content"> <h2 class="theme-color-bgtextLink no-margin-bottom h2 text-center"> Communication & Collaborative Services </h2> </div> <div class="various-grids__inner"> <div class="various-grids__blk various-grids__blk-1"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Email-Messaging-and-Collaboration-Services" target="" > <div class="photo-content-blk photo-content-blk--hori"> <div class="photo-content-blk__imgw img--abs-w js-imagefill"> <div class="photo-content-blk__imgctrl"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/communication_Email.jpg?bc=ffffff&h=272&w=315&rev=fa09d39cde0e4d7494c5630581a9b32c&hash=C361BB89CB1F4D305ACB45D74090D798" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/communication_Email.jpg?bc=ffffff&h=272&w=315&rev=fa09d39cde0e4d7494c5630581a9b32c&hash=C361BB89CB1F4D305ACB45D74090D798 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/communication_Email.jpg?bc=ffffff&h=544&w=630&rev=fa09d39cde0e4d7494c5630581a9b32c&hash=A351ED7C578B0D3FFF7AB60BD61323AF 2x" alt="communication_Email"> </div> </div> <div class="photo-content-blk__main"> <div class="photo-content-blk__content"> <div class="topic-item js-dot"> <p class="topic-item__title js-dot">Email, Messaging and Collaboration Services</p> <div class="topic-item__desc js-dot">The electronic messaging and collaboration suite is a hosted private cloud service provided by Microsoft. It consists of the -Email Service, OneDrive for Business, Office Online, Office ProPlus, SharePoint Online, Teams and Forms.</div> </div> </div> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-2"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Video-and-Web-Conferencing-Services" target="" class="photo-gradient-blk photo-gradient-blk--long"> <div class="photo-gradient-blk__imgw js-imagefill"> <img class=" img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/communication_video-and-web-conferencing_1016x544.jpg?bc=ffffff&h=272&w=508&rev=0614c27bc5d3427589bf03ed7d377c87&hash=12BCD6E2DAAF5111A9FBD42227494021" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/communication_video-and-web-conferencing_1016x544.jpg?bc=ffffff&h=272&w=508&rev=0614c27bc5d3427589bf03ed7d377c87&hash=12BCD6E2DAAF5111A9FBD42227494021 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/communication_video-and-web-conferencing_1016x544.jpg?bc=ffffff&h=544&w=1016&rev=0614c27bc5d3427589bf03ed7d377c87&hash=DAA5181A08B09EC1B6AA9B7C5F65C3B0 2x" alt="communication_video-and-web-conferencing_1016x544"> </div> <div class="photo-gradient-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Video and Web Conferencing Services</p> <div class="topic-item__desc">As an irresistible trend that more events and activities are held online, a range of video conferencing tools and applications have been introduced for faculty, staff, and administrators.</div> </div> </div> <div class="photo-gradient-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title">Video and Web Conferencing Services</p> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> <div > <div class="ITS_Content_Highlight_TextImage_Box "> <div class="various-grids various-grids--t2 color-set--red component-padding--no-top component-padding--no-bottom">  <div class="container "> <div class="inner-width-content component-text-content "> <h2 class="txt-blk__title no-margin-bottom h2 text-center "> IT Asset Management </h2> </div> <div class="various-grids__inner"> <div class="various-grids__blk various-grids__blk-3"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Hardware-Maintenance-Support" target="" > <div class="photo-content-blk photo-content-blk--vert"> <div class="photo-content-blk__imgw img--abs-w js-imagefill"> <div class="photo-content-blk__imgctrl"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_hardware-maintenance.jpg?bc=ffffff&h=236&w=315&rev=1d9056a78248434da8e699791bbbd44f&hash=7214F79EF8F2776D7DF8F246D7B130F8" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_hardware-maintenance.jpg?bc=ffffff&h=236&w=315&rev=1d9056a78248434da8e699791bbbd44f&hash=7214F79EF8F2776D7DF8F246D7B130F8 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_hardware-maintenance.jpg?bc=ffffff&h=472&w=630&rev=1d9056a78248434da8e699791bbbd44f&hash=44CEFDFEBD7AA7A46A063E51B959014A 2x" alt="IT-asset_hardware-maintenance"> </div> </div> <div class="photo-content-blk__main"> <div class="photo-content-blk__content"> <div class="topic-item js-dot"> <p class="topic-item__title">Hardware Maintenance Support</p> <div class="topic-item__desc">The University centrally co-ordinates maintenance services for registered PC systems and their peripherals of departments with vendors to achieve cost-effectiveness.</div> </div> </div> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-4"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Software-Asset-Management-SAM" target="" class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_SAM.jpg?bc=ffffff&h=245&w=333&rev=81ca394437204c1599e2dedf34b35a6c&hash=E442450CCE66DABE00081CA9623E308D" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_SAM.jpg?bc=ffffff&h=245&w=333&rev=81ca394437204c1599e2dedf34b35a6c&hash=E442450CCE66DABE00081CA9623E308D 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_SAM.jpg?bc=ffffff&h=490&w=666&rev=81ca394437204c1599e2dedf34b35a6c&hash=5EB28AE0C193D7543FFA3C63B1E7D940 2x" alt="IT-asset_SAM" class="img--abs"> </div> <div class="photo-overlay-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Software Asset Management (SAM)</p> <div class="topic-item__desc">This service provides a software asset management tool for departments to scan, record and update the software installed on departmental computers, to ensure that only properly licensed software are installed and used in support of University business.</div> </div> </div> <div class="photo-overlay-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title" aria-hidden="true">Software Asset Management (SAM)</p> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-5"> <div class="various-grids__blk-ctrl"> <div class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_concept.jpg?bc=ffffff&h=245&w=333&rev=9d8326a0504641ab970541aaa298b3bc&hash=55335FD8BF2F27CC38AB7016BDB7CA61" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_concept.jpg?bc=ffffff&h=245&w=333&rev=9d8326a0504641ab970541aaa298b3bc&hash=55335FD8BF2F27CC38AB7016BDB7CA61 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_concept.jpg?bc=ffffff&h=490&w=666&rev=9d8326a0504641ab970541aaa298b3bc&hash=AB0184B877B605F110F7F343974A0C03 2x" alt="IT-asset_concept" class="img--abs"> </div> </div> </div> </div> <div class="various-grids__blk various-grids__blk-6"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Software-Licensing-Programmes" target="" class="photo-gradient-blk photo-gradient-blk--square"> <div class="photo-gradient-blk__imgw js-imagefill"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_software-licensing.jpg?bc=ffffff&h=508&w=508&rev=c6e7cb2c739c4adb89532cc95982660f&hash=73BC75150AF3E5E758A86748EBBA19B6" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_software-licensing.jpg?bc=ffffff&h=508&w=508&rev=c6e7cb2c739c4adb89532cc95982660f&hash=73BC75150AF3E5E758A86748EBBA19B6 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-asset_software-licensing.jpg?bc=ffffff&h=1016&w=1016&rev=c6e7cb2c739c4adb89532cc95982660f&hash=C02919B073A761CC3653655802DAA87D 2x" alt="IT-asset_software-licensing"> </div> <div class="photo-gradient-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Software Licensing Programmes</p> <div class="topic-item__desc">To optimize resources centrally, achieve cost-effectiveness, fulfil regulatory compliance and enjoy compatibility with the latest update release campus-wide, ITS coordinates various site licensing programmes and bulk purchase agreements for some commonly-used PC software and their distribution to departments.</div> </div> </div> <div class="photo-gradient-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title">Software Licensing Programmes</p> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> <div > <div class="ITS_Content_Highlight_TextImage_Box "> <div class="various-grids various-grids--t2 color-set--red component-padding--no-top component-padding--no-bottom">  <div class="container "> <div class="inner-width-content component-text-content "> <h2 class="txt-blk__title no-margin-bottom h2 text-center "> University Cloud Services </h2> </div> <div class="various-grids__inner"> <div class="various-grids__blk various-grids__blk-3"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Database-as-a-Services" target="" > <div class="photo-content-blk photo-content-blk--vert"> <div class="photo-content-blk__imgw img--abs-w js-imagefill"> <div class="photo-content-blk__imgctrl"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_DBaaS-630x472.jpg?bc=ffffff&h=236&w=315&rev=63d82d0fa00b4b1b81f1d49eebef6203&hash=F98E321645344106307CD559C78053E8" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_DBaaS-630x472.jpg?bc=ffffff&h=236&w=315&rev=63d82d0fa00b4b1b81f1d49eebef6203&hash=F98E321645344106307CD559C78053E8 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_DBaaS-630x472.jpg?bc=ffffff&h=472&w=630&rev=63d82d0fa00b4b1b81f1d49eebef6203&hash=1071A1E7BC011AD4D0EDA6086BFA839D 2x" alt="IT-cloud_DBaaS-630x472"> </div> </div> <div class="photo-content-blk__main"> <div class="photo-content-blk__content"> <div class="topic-item js-dot"> <p class="topic-item__title">Database as a Services</p> <div class="topic-item__desc">Databases are the foundation of today’s businesses. While staff of different levels at the University are increasingly relying on data to make better business decisions, expertise in database management may not be readily available, in particular at departmental level.</div> </div> </div> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-4"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Data-Centre-Colocation" target="" class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_data-centre.jpg?bc=ffffff&h=245&w=333&rev=5834359a3ab34e069a8b4f49a835e6d6&hash=4A53764E0C646F3D16AD75AAE5ED8F19" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_data-centre.jpg?bc=ffffff&h=245&w=333&rev=5834359a3ab34e069a8b4f49a835e6d6&hash=4A53764E0C646F3D16AD75AAE5ED8F19 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_data-centre.jpg?bc=ffffff&h=490&w=666&rev=5834359a3ab34e069a8b4f49a835e6d6&hash=3524C0BCEFB9E192F7454BB233769779 2x" alt="IT-cloud_data-centre" class="img--abs"> </div> <div class="photo-overlay-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Data Centre Colocation</p> <div class="topic-item__desc">Data centre colocation allows departments / research centres to collocate their IT equipment in the central data centre.</div> </div> </div> <div class="photo-overlay-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title" aria-hidden="true">Data Centre Colocation</p> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-5"> <div class="various-grids__blk-ctrl"> <div class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_cloud-concept.jpg?bc=ffffff&h=245&w=333&rev=56d3b449b7794614b58187d20b7deb1a&hash=719FCDF89E73D4050E950379D016495F" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_cloud-concept.jpg?bc=ffffff&h=245&w=333&rev=56d3b449b7794614b58187d20b7deb1a&hash=719FCDF89E73D4050E950379D016495F 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_cloud-concept.jpg?bc=ffffff&h=490&w=666&rev=56d3b449b7794614b58187d20b7deb1a&hash=A7D4D5111D0CE48639E563D51829F54F 2x" alt="IT-cloud_cloud-concept" class="img--abs"> </div> </div> </div> </div> <div class="various-grids__blk various-grids__blk-6"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/IT-Cloud-Services" target="" class="photo-gradient-blk photo-gradient-blk--square"> <div class="photo-gradient-blk__imgw js-imagefill"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_University-cloud-1016x1016.jpg?bc=ffffff&h=508&w=508&rev=80a886a55f71419e895c6c2f39d3d6d3&hash=DAC1AB68F72F78CBAB75597E9D11C83A" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_University-cloud-1016x1016.jpg?bc=ffffff&h=508&w=508&rev=80a886a55f71419e895c6c2f39d3d6d3&hash=DAC1AB68F72F78CBAB75597E9D11C83A 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/IT-cloud_University-cloud-1016x1016.jpg?bc=ffffff&h=1016&w=1016&rev=80a886a55f71419e895c6c2f39d3d6d3&hash=DD6B2D2DECB4BB801AC7FF61A074BA53 2x" alt="IT-cloud_University-cloud-1016x1016"> </div> <div class="photo-gradient-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">IT Cloud Services</p> <div class="topic-item__desc">PolyU Cloud service provides departments with a server hosting platform in a virtual environment. It operates as a rental service for departments to rent a ‘virtual server’ from ITS at a cost which is lower than buying and operating their own.</div> </div> </div> <div class="photo-gradient-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title">IT Cloud Services</p> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> <div > <div class="ITS_Content_Highlight_TextImage_Box "> <div class="various-grids various-grids--t2 color-set--red component-padding--no-top component-padding--no-bottom">  <div class="container "> <div class="inner-width-content component-text-content "> <h2 class="txt-blk__title no-margin-bottom h2 text-center "> End User Support Services </h2> </div> <div class="various-grids__inner"> <div class="various-grids__blk various-grids__blk-3"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Campus-Wayfinding-Service" target="" > <div class="photo-content-blk photo-content-blk--vert"> <div class="photo-content-blk__imgw img--abs-w js-imagefill"> <div class="photo-content-blk__imgctrl"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_wayfinding.jpg?bc=ffffff&h=236&w=315&rev=39863b1bd84d4d0c9554bbf357f50f8e&hash=1AA52616C8FCFA27CA8DF8757F56FA72" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_wayfinding.jpg?bc=ffffff&h=236&w=315&rev=39863b1bd84d4d0c9554bbf357f50f8e&hash=1AA52616C8FCFA27CA8DF8757F56FA72 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_wayfinding.jpg?bc=ffffff&h=472&w=630&rev=39863b1bd84d4d0c9554bbf357f50f8e&hash=72091190317285192E2272BF086E4041 2x" alt="end-user_wayfinding"> </div> </div> <div class="photo-content-blk__main"> <div class="photo-content-blk__content"> <div class="topic-item js-dot"> <p class="topic-item__title">Campus Wayfinding Service</p> <div class="topic-item__desc">As part of the Smart Campus initiative, a native wayfinding mobile application, POLY:U:WAY together with kiosks, have been launched for staff and students as well as visitors to locate classrooms, theatres and buildings across campus.</div> </div> </div> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-4"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/CLO-DPA-IRD-CSWG" target="" class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_representative.jpg?bc=ffffff&h=245&w=333&rev=7d26ace0e8e243a38d305c5fe06ef6c4&hash=399907FDAF5705BCE41125D8F64BE682" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_representative.jpg?bc=ffffff&h=245&w=333&rev=7d26ace0e8e243a38d305c5fe06ef6c4&hash=399907FDAF5705BCE41125D8F64BE682 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_representative.jpg?bc=ffffff&h=490&w=666&rev=7d26ace0e8e243a38d305c5fe06ef6c4&hash=8A79F40E9593D5FF82E929DBDE3A9250 2x" alt="end-user_representative" class="img--abs"> </div> <div class="photo-overlay-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">CLO / DPA / IRD / CSWG list</p> <div class="topic-item__desc">There are various partners working closely with ITS, find out the list of departmental contact person of the task forces.</div> </div> </div> <div class="photo-overlay-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title" aria-hidden="true">CLO / DPA / IRD / CSWG list</p> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-5"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Printing-Services-for-the-Workspace" target="" class="photo-overlay-blk"> <div class="photo-overlay-blk__imgw js-imagefill"> <img src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_print.jpg?bc=ffffff&h=245&w=333&rev=72a3c0086660418a88c4bc276d365512&hash=B9DE6563F4431C88A2960960CDC5B95F" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_print.jpg?bc=ffffff&h=245&w=333&rev=72a3c0086660418a88c4bc276d365512&hash=B9DE6563F4431C88A2960960CDC5B95F 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_print.jpg?bc=ffffff&h=490&w=666&rev=72a3c0086660418a88c4bc276d365512&hash=2C9F00F8A9C9F8092E8F82B1E34FC347 2x" alt="end-user_print" class="img--abs"> </div> <div class="photo-overlay-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Printing Services for the Workspace</p> <div class="topic-item__desc">Printing services for workspace includes desktop, networked, and Managed Print Service (MPS) printers to faculty and staff.</div> </div> </div> <div class="photo-overlay-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title" aria-hidden="true">Printing Services for the Workspace</p> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-6"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Helpdesk-and-Desktop-Support" target="" class="photo-gradient-blk photo-gradient-blk--square"> <div class="photo-gradient-blk__imgw js-imagefill"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_helpdesk-2.jpg?bc=ffffff&h=508&w=508&rev=0e654c17e296415a8fb957a9fc4f5348&hash=A892CD69EAC49199987820BD51CDAC35" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_helpdesk-2.jpg?bc=ffffff&h=508&w=508&rev=0e654c17e296415a8fb957a9fc4f5348&hash=A892CD69EAC49199987820BD51CDAC35 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/end-user_helpdesk-2.jpg?bc=ffffff&h=1016&w=1016&rev=0e654c17e296415a8fb957a9fc4f5348&hash=683D02D5F6FFAF7714E01059D081D8FD 2x" alt="end-user_helpdesk-2"> </div> <div class="photo-gradient-blk__behind"> <div class="topic-item js-dot"> <p class="topic-item__title">Helpdesk and Desktop Support</p> <div class="topic-item__desc">If you encounter problems when using the University’s IT services, you are welcome to contact our IT HelpCentre for assistance. You may visit us in person at Room M201 of Li Ka Shing Tower (Block M) or submit your help request via the HelpCentre Online Tracking Service (http://www.polyu.edu.hk/hots).</div> </div> </div> <div class="photo-gradient-blk__over "> <div class="topic-item js-dot"> <p class="topic-item__title">Helpdesk and Desktop Support</p> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> <div > <div class="ITS_Content_Highlight_TextImage_Box "> <div class="various-grids various-grids--t1 color-set--red component-padding--no-top component-padding--no-bottom"> <div class="container "> <div class="various-grids__inner"> <div class="various-grids__blk various-grids__blk-1"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/PolyU-Staff-Mobile-App" target="" > <div class="photo-content-blk photo-content-blk--hori"> <div class="photo-content-blk__imgw img--abs-w js-imagefill"> <div class="photo-content-blk__imgctrl"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/polyu-staff-mobile-app_630x544.jpg?bc=ffffff&h=272&w=315&rev=f7859a68be904ca58613333588a71fe1&hash=D9359CFA37E5B416B21D2063B21AA794" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/polyu-staff-mobile-app_630x544.jpg?bc=ffffff&h=272&w=315&rev=f7859a68be904ca58613333588a71fe1&hash=D9359CFA37E5B416B21D2063B21AA794 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/polyu-staff-mobile-app_630x544.jpg?bc=ffffff&h=544&w=630&rev=f7859a68be904ca58613333588a71fe1&hash=6FB12EB02C84703B9A73BAE2805D3751 2x" alt="polyu-staff-mobile-app_630x544"> </div> </div> <div class="photo-content-blk__main"> <div class="photo-content-blk__content"> <div class="topic-item js-dot"> <p class="topic-item__title js-dot">PolyU Staff Mobile App</p> <div class="topic-item__desc js-dot">'PolyU Staff Mobile App' allows PolyU staff to instantly receive news and notices from departments and faculties. It also allows you to easily access common services from HRO, FO, UHS, and ITS.</div> </div> </div> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-2"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/PolyU-Staff-Mobile-App" target="_blank" class="photo-gradient-blk photo-gradient-blk--long"> <div class="photo-gradient-blk__imgw js-imagefill"> <img class=" img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/PolyU-Staff-mobile-app_1016x544.jpg?bc=ffffff&h=272&w=508&rev=14b6f2e7838d4965ae77dc3fea85fdbf&hash=479688628676A4E00BEAC7D1B2B60684" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/PolyU-Staff-mobile-app_1016x544.jpg?bc=ffffff&h=272&w=508&rev=14b6f2e7838d4965ae77dc3fea85fdbf&hash=479688628676A4E00BEAC7D1B2B60684 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/PolyU-Staff-mobile-app_1016x544.jpg?bc=ffffff&h=544&w=1016&rev=14b6f2e7838d4965ae77dc3fea85fdbf&hash=9D5A679BBE5BCFF64DB405A5C38E878F 2x" alt="PolyU-Staff-mobile-app_1016x544"> </div> </a> </div> </div> </div> </div> </div> </div> </div> <div > <div class="ITS_Content_Highlight_TextImage_Box "> <div class="various-grids various-grids--t1 color-set--red component-padding--no-top component-padding--no-bottom"> <div class="container "> <div class="inner-width-content component-text-content"> <h2 class="theme-color-bgtextLink no-margin-bottom h2 text-center"> Cyber Security and Management Services </h2> </div> <div class="various-grids__inner"> <div class="various-grids__blk various-grids__blk-1"> <div class="various-grids__blk-ctrl"> <a href="/its/IT-Services/Web-Application-Firewall-Service" target="" > <div class="photo-content-blk photo-content-blk--hori"> <div class="photo-content-blk__imgw img--abs-w js-imagefill"> <div class="photo-content-blk__imgctrl"> <img class="img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/security_web-application-firewall-01.jpg?bc=ffffff&h=272&w=315&rev=73e4973477e34ae684e499e1ea6e55a1&hash=DEF97FC50152ED7826673A3892F1C97F" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/security_web-application-firewall-01.jpg?bc=ffffff&h=272&w=315&rev=73e4973477e34ae684e499e1ea6e55a1&hash=DEF97FC50152ED7826673A3892F1C97F 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/security_web-application-firewall-01.jpg?bc=ffffff&h=544&w=630&rev=73e4973477e34ae684e499e1ea6e55a1&hash=68E6A7D735D04D9F692449786E781784 2x" alt="security_web-application-firewall-01"> </div> </div> <div class="photo-content-blk__main"> <div class="photo-content-blk__content"> <div class="topic-item js-dot"> <p class="topic-item__title js-dot">Web Application Firewall Service</p> <div class="topic-item__desc js-dot">The Web Application Firewall service is provided to departments/ offices to safeguard their publicly accessible web applications / websites against web attacks such as SQL injection, etc.</div> </div> </div> </div> </div> </a> </div> </div> <div class="various-grids__blk various-grids__blk-2"> <div class="various-grids__blk-ctrl"> <div class="photo-gradient-blk photo-gradient-blk--long"> <div class="photo-gradient-blk__imgw js-imagefill"> <img class=" img--abs" src="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/security_web-application-firewall-02.jpg?bc=ffffff&h=272&w=508&rev=fea9a5202f9a44c8b930c6dbf2f491dd&hash=1FA61A80ECE0797D272D06BB0F9B3D1F" srcset="/its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/security_web-application-firewall-02.jpg?bc=ffffff&h=272&w=508&rev=fea9a5202f9a44c8b930c6dbf2f491dd&hash=1FA61A80ECE0797D272D06BB0F9B3D1F 1x, /its/-/media/Department/ITS/Content/IT-services-menu/students-staff-department/security_web-application-firewall-02.jpg?bc=ffffff&h=544&w=1016&rev=fea9a5202f9a44c8b930c6dbf2f491dd&hash=7A458BF53F435CF3F506B1A2DB8D610E 2x" alt="security_web-application-firewall-02"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="page-content"> <div style="clear:both;overflow:hidden;display:block;"> <div class="container static-content color-set--red"> </div> </div> </div>  <div class=""></div> </div> </div> </main> <div id="chatbot"> <a href="#" onclick="openChatbot(); 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