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Multichannel Communication. With Matt Tarczynski.

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0-.4.15-.14.34-.17.49-.08l.14.08c.16.1.3.19.47.25a3.17 3.17 0 003.1-.29l.08-.05c.14-.08.32-.05.46.1zM6.93 9.74c.48 0 .93-.46.93-.95a.98.98 0 00-.96-.96.97.97 0 00-.95.96c0 .52.44.95.98.95z" fill="#ABABB0"/> </svg> </a> </li> <li data-controller="copy-button"> <a href="#" class="single-video-share__button u-text-black" data-action="click->copy-button#copy track#send" data-controller="track" data-track-category="Success" data-track-action="Share" data-track-label="Copy link" > <svg width="18" height="20" viewBox="0 0 18 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M12.73 0H1.82C.82 0 0 .82 0 1.82v12.73h1.82V1.82h10.9V0zm-.91 3.64l5.45 5.45v9.1c0 1-.82 1.81-1.82 1.81h-10c-1 0-1.81-.82-1.81-1.82V5.45c0-1 .81-1.81 1.81-1.81h6.37zM15.9 10h-5V5l5 5z" fill="#9898A0"/> </svg> </a> <span class="single-video-share__copy__success u-text-p8" data-target="copy-button.success">Link copied to clipboard</span> <textarea data-target="copy-button.text" readonly class="c-copy-button__textarea u-maxw-1">https://www.livechat.com/success/video/multichannel-communication-with-matt-tarczynski/</textarea> </li> </ul> </div> </div><div class="u-text-gray-800 u-text-p6 md:u-hidden u-my-xl"><p>Companies today need to be where their customers are and to accomplish a seamless multichannel strategy, there are a few things to consider. Doing it right will make a big difference on your journey to become a truly customer-centric company. Another great conversation with Marcos Bravo and the CEO of Woodpecker, Matt Tarczynski on this new episode of Incoming Chat.</p> </div> <div class="u-text-gray-800 u-text-p5 u-hidden md:u-block u-Mt-md u-Mb-xl"><p>Companies today need to be where their customers are and to accomplish a seamless multichannel strategy, there are a few things to consider. Doing it right will make a big difference on your journey to become a truly customer-centric company. Another great conversation with Marcos Bravo and the CEO of Woodpecker, Matt Tarczynski on this new episode of Incoming Chat.</p> </div></div> <aside class="u-Mb-lg"> <div class="u-pb-md u-border-b u-border-gray-200 u-mb-lg u-flex u-items-center u-justify-between"> <p class="u-text-p7 u-mb-0">Playlist</p> <div class="success-autoplay-switch"> <input type="checkbox" id="autoplay" class="success-autoplay-switch__checkbox" data-target="video-autoplay.switch"> <label for="autoplay" class="u-text-p6-bold success-autoplay-switch__label">Autoplay</label> </div> </div><ul class="c-list u-pl-0"><li ><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/Screen-Shot-2021-02-15-at-11.31.40.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/Screen-Shot-2021-02-15-at-11.31.40.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">36:15</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/ecommerce-pricing-strategies-with-burc-tanir/" class="v--no-underline u-text-white success-link-overlay__a">S03:E01: Ecommerce Pricing Strategies. 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Building an Awesome Brand, With Tim Soulo</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">36:17</span> </div> </article> </li><li ><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/04/Screen-Shot-2021-04-14-at-09.06.22.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/04/Screen-Shot-2021-04-14-at-09.06.22.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">38:05</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/forget-everything-you-know-about-sales-with-nick-capozzi/" class="v--no-underline u-text-white success-link-overlay__a">S03:E03: Forget Everything You Know About Sales. With Nick Capozzi</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/forget-everything-you-know-about-sales-with-nick-capozzi/" class="v--no-underline u-text-white success-link-overlay__a">S03:E03: Forget Everything You Know About Sales. With Nick Capozzi</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">38:05</span> </div> </article> </li><li ><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Screenshot-2021-07-13-at-12.47.47.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Screenshot-2021-07-13-at-12.47.47.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">49:53</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/comedy-and-the-soul-of-marketing-with-kareem-hassanien/" class="v--no-underline u-text-white success-link-overlay__a">S03:E26: Comedy And The Soul of Marketing. With Kareem Hassanien</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/comedy-and-the-soul-of-marketing-with-kareem-hassanien/" class="v--no-underline u-text-white success-link-overlay__a">S03:E26: Comedy And The Soul of Marketing. With Kareem Hassanien</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">49:53</span> </div> </article> </li><li ><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Screenshot-2021-07-13-at-12.51.02.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Screenshot-2021-07-13-at-12.51.02.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">34:12</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/diversity-in-the-workforce-with-francisca-phillips/" class="v--no-underline u-text-white success-link-overlay__a">S03:E27: Diversity in The Workforce. With Francisca Phillips</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/diversity-in-the-workforce-with-francisca-phillips/" class="v--no-underline u-text-white success-link-overlay__a">S03:E27: Diversity in The Workforce. With Francisca Phillips</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">34:12</span> </div> </article> </li><li ><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Screenshot-2021-07-13-at-12.54.15.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Screenshot-2021-07-13-at-12.54.15.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">34:00</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/building-trust-with-your-brand-with-rafal-samborski/" class="v--no-underline u-text-white success-link-overlay__a">S03:E28: Building Trust With Your Brand. With Rafal Samborski</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/building-trust-with-your-brand-with-rafal-samborski/" class="v--no-underline u-text-white success-link-overlay__a">S03:E28: Building Trust With Your Brand. With Rafal Samborski</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">34:00</span> </div> </article> </li><li ><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Screenshot-2021-07-13-at-12.57.16.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Screenshot-2021-07-13-at-12.57.16.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">21:16</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/writing-a-resume-that-gets-you-hired-with-akeem-branford/" class="v--no-underline u-text-white success-link-overlay__a">S03:E29: Writing a Resumé That Gets You Hired. With Akeem Branford</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/writing-a-resume-that-gets-you-hired-with-akeem-branford/" class="v--no-underline u-text-white success-link-overlay__a">S03:E29: Writing a Resumé That Gets You Hired. With Akeem Branford</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">21:16</span> </div> </article> </li><li ><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/11/Screenshot-2021-11-16-at-07.20.09.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/11/Screenshot-2021-11-16-at-07.20.09.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">33:41</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/content-distribution-with-ognjen-boskovic/" class="v--no-underline u-text-white success-link-overlay__a">S03:E30: Content Distribution. With Ognjen Boskovic</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/content-distribution-with-ognjen-boskovic/" class="v--no-underline u-text-white success-link-overlay__a">S03:E30: Content Distribution. With Ognjen Boskovic</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">33:41</span> </div> </article> </li><li ><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/11/Screenshot-2021-11-16-at-07.22.05.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/11/Screenshot-2021-11-16-at-07.22.05.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">29:27</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/women-in-tech-with-anna-paula-cederholm/" class="v--no-underline u-text-white success-link-overlay__a">S03:E31: Women in Tech. With Anna-Paula Cederholm</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/women-in-tech-with-anna-paula-cederholm/" class="v--no-underline u-text-white success-link-overlay__a">S03:E31: Women in Tech. With Anna-Paula Cederholm</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">29:27</span> </div> </article> </li><li class="u-rounded u-bg-gray-200"><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/11/Screenshot-2021-11-16-at-07.21.17.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/11/Screenshot-2021-11-16-at-07.21.17.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">26:23</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/multichannel-communication-with-matt-tarczynski/" class="v--no-underline u-text-white success-link-overlay__a">S03:E32: Multichannel Communication. With Matt Tarczynski.</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/multichannel-communication-with-matt-tarczynski/" class="v--no-underline u-text-white success-link-overlay__a">S03:E32: Multichannel Communication. With Matt Tarczynski.</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">26:23</span> </div> </article> </li><li data-target="video-autoplay.nextVideo" data-url="https://www.livechat.com/success/video/the-ceo-journey-with-matt-tarczynski/"><article class="success-hover success-link-overlay u-flex u-items-start u-px-md u-pt-md u-pb-lg u-rounded u-mb-sm"> <div class="success-featured-image-holder u-basis-5 md:u-basis-3 lg:u-basis-2 xl:u-basis-5 u-mr-md"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_68,q_auto,w_120/https://success-cms.labs.livechatinc.com/app/uploads/2021/11/Screenshot-2021-11-16-at-07.21.34.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_136,q_auto,w_240/https://success-cms.labs.livechatinc.com/app/uploads/2021/11/Screenshot-2021-11-16-at-07.21.34.png 2x" alt="" class="success-featured-image"><span class="lg:u-hidden xl:u-inline u-rounded-sm u-bg-black u--Ml-md u-mr-xs u-mb-xs u-self-end u-relative u-px-2xs u-text-p8">28:48</span> </div> <p class="u-text-p6-bold md:u-basis-9 u-hidden md:u-block xl:u-hidden"><a href="/success/video/the-ceo-journey-with-matt-tarczynski/" class="v--no-underline u-text-white success-link-overlay__a">S03:E33: The CEO Journey. With Matt Tarczynski</a></p> <p class="u-text-p8-bold md:u-hidden xl:u-block u-basis-6"><a href="/success/video/the-ceo-journey-with-matt-tarczynski/" class="v--no-underline u-text-white success-link-overlay__a">S03:E33: The CEO Journey. With Matt Tarczynski</a></p> <div class="u-hidden lg:u-block xl:u-hidden u-self-center u-basis-2 u-text-right"> <span class="u-rounded-sm u-bg-black u-relative u-px-2xs u-text-p8">28:48</span> </div> </article> </li></ul></aside> <div> <h2 class="u-text-p4 u-text-center u-mb-xl">Listen to Success on</h2> <div class="u-flex u-flex-wrap u-justify-center u-mb-xl md:u-Mb-xl u-text-center"> <a href="https://podcasts.apple.com/pl/podcast/incoming-chat/id1504483295" target="_blank" rel="noopener noreferrer" class="success-podcast-icon u-inline-block u-text-gray-600 hover:u-text-gray-300 u-mx-sm u-mb-lg md:u-my-xs"><svg width="198" height="48" viewBox="0 0 198 48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M186.4 0H9.02c-.8.01-1.6.08-2.4.22-.79.13-1.56.39-2.28.75-.72.37-1.38.85-1.94 1.43A7.28 7.28 0 00.98 4.34a8.09 8.09 0 00-.75 2.28c-.14.8-.2 1.6-.2 2.4v29.96c0 .8.06 1.6.2 2.4A7.43 7.43 0 002.4 45.6a7.28 7.28 0 001.94 1.42c.72.36 1.49.61 2.28.75.8.13 1.6.2 2.4.22H188.8c.8-.01 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2.31v.82c0 1.38.93 2.23 2.26 2.23zm-1.53-3.11c0-.94.4-1.67 1.5-1.67 1 0 1.46.68 1.46 1.59v.24H74.3v-.16zM79.36 16h.76v-3.01c0-1.06.64-1.57 1.48-1.57.92 0 1.3.59 1.3 1.46V16h.77v-3.23c0-1.23-.73-2.01-1.88-2.01-.9 0-1.47.41-1.71.99v-.87h-.72V16zm10.11.12c1.45 0 2.28-1 2.28-2.26v-.84c0-1.26-.83-2.26-2.28-2.26-1.44 0-2.28 1-2.28 2.26v.84c0 1.26.83 2.26 2.28 2.26zm1.56-3.09v.82c0 .97-.55 1.66-1.56 1.66-1 0-1.55-.69-1.55-1.66v-.82c0-.97.55-1.66 1.55-1.66 1.02 0 1.56.69 1.56 1.66zm2.1 2.97h.76v-3.01c0-1.06.64-1.57 1.48-1.57.92 0 1.3.59 1.3 1.46V16h.77v-3.23c0-1.23-.73-2.01-1.88-2.01-.9 0-1.47.41-1.71.99v-.87h-.72V16z" fill="#FCFCFC"/> <defs> <linearGradient id="paint0_linear" x1="18.38" y1="17.83" x2="25.51" y2="30.18" gradientUnits="userSpaceOnUse"> <stop stop-color="#FD0000"/> <stop offset="1" stop-color="#FC3703"/> </linearGradient> <linearGradient id="paint1_linear" x1="27.61" y1="17.08" x2="35.6" y2="30.92" gradientUnits="userSpaceOnUse"> <stop stop-color="#009DEA"/> <stop offset="1" 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Building an Awesome Brand, With Tim Soulo</a></h2> </div> </article> </div> </section> <div class="u-flex u-flex-col"> <section class="single-video-container u-My-lg md:u-My-xl lg:u-mt-0 lg:u-order-2"> <h2 class="u-text-p3 u-Mb-md">Discover other series</h2> <div class="o-columns v--two"> <div class="u-block u-rounded u-bg-gray-200 success-link-overlay success-hover u-flex u-flex-col"> <div class="success-featured-image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/ar_16:9,c_fill,f_auto,g_auto,q_auto,w_540/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/insider-background.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/ar_16:9,c_fill,f_auto,g_auto,q_auto,w_1080/https://success-cms.labs.livechatinc.com/app/uploads/2021/07/insider-background.jpg 2x" alt="Insider" class="success-featured-image"> <img src="https://success-cms.labs.livechatinc.com/app/uploads/2021/07/Insider_logo.png" alt="Insider video series logo" class="series-card__logo"> </div> <div class="u-px-xl u-pt-xl u-Pb-md u-flex u-flex-col u-flex-1 u-justify-between u-items-start"> <div> <p class="u-text-p7 u-mb-lg u-flex u-items-center u-text-gray-700"> <svg class="u-mr-sm u--mt-2xs" width="21" height="18" viewBox="0 0 21 18" fill="none" xmlns="http://www.w3.org/2000/svg"> <path stroke="#ABABB0" d="M1.3 3.5h19v11h-19zM1.3.5h6v3h-6zM7.3.5h7v3h-7zM14.3.5h6v3h-6zM1.3 14.5h6v3h-6zM7.3 14.5h7v3h-7zM14.3 14.5h6v3h-6z"/> <path d="M13.8 9l-4.5 2.6V6.4L13.8 9z" fill="#ABABB0"/> </svg> <span>9 videos</span> </p> <p class="u-text-p5 u-text-gray-800 u-mb-2xl">In this series, Kaia dissects how the world’s top companies master customer relations and discusses the challenges and issues you may face with customer satisfaction. Follow this series and receive in-depth knowledge on how you can improve your customer relations. </p> </div> <a href="/success/video/series/insider/" class="c-btn v--white-outline u-text-p6-bold u-px-3xl success-link-overlay__a">Watch series</a> </div> </div> <div class="u-block u-rounded u-bg-gray-200 success-link-overlay success-hover u-flex u-flex-col"> <div class="success-featured-image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/ar_16:9,c_fill,f_auto,g_auto,q_auto,w_540/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/WP_Journey_Background.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/ar_16:9,c_fill,f_auto,g_auto,q_auto,w_1080/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/WP_Journey_Background.png 2x" alt="#Journey" class="success-featured-image"> <img src="https://success-cms.labs.livechatinc.com/app/uploads/2020/12/journey.svg" alt="#Journey video series logo" class="series-card__logo"> </div> <div class="u-px-xl u-pt-xl u-Pb-md u-flex u-flex-col u-flex-1 u-justify-between u-items-start"> <div> <p class="u-text-p7 u-mb-lg u-flex u-items-center u-text-gray-700"> <svg class="u-mr-sm u--mt-2xs" width="21" height="18" viewBox="0 0 21 18" fill="none" xmlns="http://www.w3.org/2000/svg"> <path stroke="#ABABB0" d="M1.3 3.5h19v11h-19zM1.3.5h6v3h-6zM7.3.5h7v3h-7zM14.3.5h6v3h-6zM1.3 14.5h6v3h-6zM7.3 14.5h7v3h-7zM14.3 14.5h6v3h-6z"/> <path d="M13.8 9l-4.5 2.6V6.4L13.8 9z" fill="#ABABB0"/> </svg> <span>16 videos</span> </p> <p class="u-text-p5 u-text-gray-800 u-mb-2xl">Through #journey you will get the chance to embark on Kaia’s adventure, and see her progression as a new video host and storyteller. 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u-text-white">POPULAR TOPICS</p> </div> <a href="/success/sorry-for-the-inconvenience/" class="success-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-white hover:u-bg-gray-900" data-controller="track" data-track-category="Success" data-track-action="Search No Results Link" data-track-label="/success/sorry-for-the-inconvenience/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/08/sorry-for-the-inconvenience.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/08/sorry-for-the-inconvenience.jpg 2x" alt="" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <p class="c-link u-text-p8-bold u-mb-2xs v--reset">Stop Saying “Sorry for the Inconvenience” and Learn How to Apologize to Customers</p> <p class="u-text-p8">When getting customer service help, how often do you hear the phrase "Sorry for the inconvenience"?...</p> </div> </a> <a href="/success/click-to-cancel-rule/" class="success-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-white hover:u-bg-gray-900" data-controller="track" data-track-category="Success" data-track-action="Search No Results Link" data-track-label="/success/click-to-cancel-rule/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog10-8.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog10-8.png 2x" alt="" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <p class="c-link u-text-p8-bold u-mb-2xs v--reset">The FTC 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Could he finally succeed? Well, if...</p> </div> </a> <a href="/success/shopify-customer-service/" class="success-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-white hover:u-bg-gray-900" data-controller="track" data-track-category="Success" data-track-action="Search No Results Link" data-track-label="/success/shopify-customer-service/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/03/shopify-customer-service.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/03/shopify-customer-service.jpg 2x" alt="" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <p class="c-link u-text-p8-bold u-mb-2xs v--reset">The Best Ways to Contact Shopify Customer Service for Quick Support</p> <p class="u-text-p8">As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a...</p> </div> </a> </script> <script type="text/javascript"> window.process = { env: { DEBUG: undefined }, }; </script> <script type="text/javascript" defer src="/success/js/main.min.022db57ef9cc04d439a92ed59787f7f8f0d1d80e2a0481c6e56f7da6a54daeab.js"></script> <script type="text/javascript"> window._be = window._be || {}; window.__be.id = "602ae14f0e312200065951d7"; (function() { var be = document.createElement('script'); be.type = 'text/javascript'; be.async = true; be.src = ('https:' == document.location.protocol ? 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