Contact Us - JHU Human Resources

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</div> </div> </header> <main id="zn-main"> <div id="zn-main-content"> <div class="zn-content-stage"> <div class="zn-site-width"> <div class="zn-content-layout"> <div class="zn-section-menu"> <div class="zn-section-menu-stage"> <nav aria-label="Section"> <div class="zn-child-nav"> <div class="nav-heading">In this Section</div> <ul> <li class=""><a href="https://hr.jhu.edu/about-hr/hr-leadership-team/">HR Leadership Team</a></li> <li class=""><a href="https://hr.jhu.edu/about-hr/strategic-priorities/">Strategic Priorities</a></li> <li class=""><a href="https://hr.jhu.edu/about-hr/mission-vision/">Mission, Vision & Guiding Principles</a></li> <li class=""><a href="https://hr.jhu.edu/about-hr/jhu-report-on-staff-composition/">JHU Reports on Staff Composition</a></li> </ul> </div> </nav> <div class="zn-menu-component"> </div> </div> </div> <div class="zn-page"> <div class="zn-page-stage"> <ul class="breadcrumbs"> <li class="home"><span property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" title="Go to Johns Hopkins University Human Resources." href="https://hr.jhu.edu" class="home"><span property="name">Johns Hopkins University Human Resources</span></a><meta property="position" content="1"></span></li> <li class="post post-page"><span property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" title="Go to About Human Resources." href="https://hr.jhu.edu/about-hr/" class="post post-page"><span property="name">About Human Resources</span></a><meta property="position" content="2"></span></li> <li class="post post-page current-item"><span property="itemListElement" typeof="ListItem"><span property="name">Contact Us</span><meta property="position" content="3"></span></li> </ul> <h1>Contact Us</h1> <div class="wpb-content-wrapper"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <p>Use the information below to quickly find our most frequently contacted departments.</p> <p><strong>Benefits:</strong> For all benefits questions, contact the Benefits Service Center at <a href="tel:+14105162000">410-516-2000</a> or <a href="/cdn-cgi/l/email-protection#99fbfcf7fcfff0edead9f3f1ecb7fcfdec"><span class="__cf_email__" data-cfemail="5d3f3833383b34292e1d37352873383928">[email protected]</span></a>.</p> <p><strong>Payroll services:</strong> For all pay and payroll services and questions, contact <a href="/cdn-cgi/l/email-protection#7222130b001d1e1e32181a075c171607"><span class="__cf_email__" data-cfemail="491928303b2625250923213c672c2d3c">[email protected]</span></a>.</p> <p><strong><span class="cf4">Divisional HR support:</span></strong><span class="cf2"> See how to contact your </span><span class="cf8">⁠</span><a class="cf2" href="https://hr.jhu.edu/about-hr/hr-leadership-team/"><span class="cf9">division’s local HR contacts here.</span></a></p> <p><strong>Employee & Labor Relations:</strong> For all employee and labor relations questions, contact <a href="/cdn-cgi/l/email-protection#ade8c0ddc1c2d4c8c8ffc8c1ccd9c4c2c3deedc7c5d883c8c9d8"><span class="__cf_email__" data-cfemail="f1b49c819d9e889494a3949d9085989e9f82b19b9984df949584">[email protected]</span></a>.</p> <p><strong>Employee Self-Service (ESS):</strong> Access all your pay information and make changes to your address, tax withholding, and other information. <a href="https://ssc.jhmi.edu/hr_payroll/ess_home.html" target="_blank" rel="noopener noreferrer">Go to ESS</a>.</p> <p><strong>Employment Verification:</strong> To <a href="https://hr.jhu.edu/wp-content/uploads/Employee_The_Work_Number_Flyer_English_and_Spanish.pdf" target="_blank" rel="noopener">verify employment</a> or <a href="https://hr.jhu.edu/wp-content/uploads/Equifax-TWN-Letters-Center-Employee-Instructions.pdf" target="_blank" rel="noopener">Public Service Loan Forgiveness</a> at JHU, use The Work Number. If you need further assistance contact <a href="/cdn-cgi/l/email-protection#a0eae8f5e5cdd0cccfd9cdc5ced4f2c5c3cfd2c4d3e0cac8d58ec5c4d5"><span class="__cf_email__" data-cfemail="f1bbb9a4b49c819d9e889c949f85a394929e839582b19b9984df949584">[email protected]</span></a>.</p> <p><strong>Learn & Grow:</strong> If you have questions about resources that are available to help you pursue your professional goals, email <a href="/cdn-cgi/l/email-protection#412d2420332f282f26012b29346f242534">Learning@JHU</a>.</p> <p><strong>Leave: </strong>For information about all types of leave, including Family and Medical Leave and Family Leave for New Parents, contact Lincoln Financial Group, the university’s plan administrator, at 888-246-4483 or visit <a href="https://www.mylincolnportal.com/customer/public/migration-help">MyLincolnPortal.com</a>. You can also <a href="https://hr.jhu.edu/benefits-worklife/time-off/">visit our Time Off page</a>.</p> <p><strong>Organizational Development:</strong> Questions about our Organizational Development offerings can be directed to <a href="/cdn-cgi/l/email-protection#a7c8d5c0c3c2d1c2cbc8d7cac2c9d3e7cdcfd289c2c3d2"><span class="__cf_email__" data-cfemail="f6998491929380939a99869b939882b69c9e83d8939283">[email protected]</span></a>.</p> <p><strong>Position Classification:</strong> For support related to staff positions at the university, email <a href="/cdn-cgi/l/email-protection#93f0fcfee3bef9fbe6f0f6fde7e1f2ffd3f9fbe6bdf6f7e6"><span class="__cf_email__" data-cfemail="a4c7cbc9d489ceccd1c7c1cad0d6c5c8e4ceccd18ac1c0d1">[email protected]</span></a>.</p> <p><strong>Support Programs: </strong>Find your answers at <a href="https://hr.jhu.edu/benefits-worklife/support-programs/" target="_blank" rel="noopener">JHEAP</a><strong>, </strong>or call <a href="tel:+18889781262" target="_blank" rel="noopener">1-888-978-1262</a>.</p> <p><strong>Talent Acquisition: </strong>For questions related to <a href="https://jobs.jhu.edu/">open requisitions</a> or other recruitment matters, contact <a href="/cdn-cgi/l/email-protection#2d4745585f484e5f584459404843596d47455803484958"><span class="__cf_email__" data-cfemail="aac0c2dfd8cfc9d8dfc3dec7cfc4deeac0c2df84cfcedf">[email protected]</span>. </a></p> <p><strong>Worklife: </strong>For questions and information regarding Worklife benefits and programs, contact <a href="/cdn-cgi/l/email-protection#0c7b637e6760656a694c66647922696879"><span class="__cf_email__" data-cfemail="98eff7eaf3f4f1fefdd8f2f0edb6fdfced">[email protected]</span></a> | 410-516-2000.</p> <p><strong>Well-being Programs:</strong> For information regarding employee well-being programs and offerings please email <a href="/cdn-cgi/l/email-protection#f681939a9a989385858684999184979b85b69c9e83d8939283"><span class="__cf_email__" 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