CINXE.COM
Nondiscrimination - PillPack
<!doctype html> <html class="no-js" lang="en-US"> <!--! v2.12.56 --> <head> <meta charset="utf-8"> <meta content="ie=edge" http-equiv="x-ua-compatible"> <meta content="width=device-width,initial-scale=1" name="viewport"> <title>Nondiscrimination - PillPack</title> <meta content="PillPack is a full-service pharmacy that delivers a better, simpler experience for people managing multiple medications." name="description"> <meta content="PillPack is a full-service pharmacy that delivers a better, simpler experience for people managing multiple medications." property="og:description"> <meta content="/images/meta-pillpack-image-68193d6d76.jpg" property="og:image"> <meta content="website" property="og:type"> <meta content="PillPack" property="og:site_name"> <meta content="image/jpeg" property="og:image:type"> <meta content="summary_large_image" name="twitter:card"> <meta content="@pillpack" name="twitter:site"> <link href="/humans.txt" rel="author" type="text/plain"> <link href="/favicon.ico" rel="shortcut icon"> <link href="/images/safari-pinned-tab-a0e35ad2bf.svg" rel="mask-icon" color="#169fda"> <meta content="PillPack" name="apple-mobile-web-app-title"> <link href="/images/apple-touch-icon-6a0e392c3e.png" rel="apple-touch-icon"> <link href="/images/apple-touch-icon-76x76-398610c872.png" rel="apple-touch-icon" sizes="76x76"> <link href="/images/apple-touch-icon-120x120-555875aab5.png" rel="apple-touch-icon" sizes="120x120"> <link href="/images/apple-touch-icon-152x152-5b4958f63a.png" rel="apple-touch-icon" sizes="152x152"> <link href="/images/apple-touch-icon-167x167-a943e57bd5.png" rel="apple-touch-icon" sizes="167x167"> <link href="/images/apple-touch-icon-180x180-94bfc09914.png" rel="apple-touch-icon" sizes="180x180"> <meta content="PillPack" name="application-name"> <meta content="#169fda" name="theme-color"> <link href="/images/android-chrome-192x192-64d35308cf.png" rel="icon" sizes="192x192" type="image/png"> <link href="/manifest.json" rel="manifest"> <meta content="/browserconfig.xml" name="msapplication-config"> <script src="/js/modernizr-94426477e0.min.js"></script> <link href="/css/screen-8e54588eee.css" rel="stylesheet"> <script>WebFontConfig={custom:{families:["DIN:n3,n4,n5,n7"]},timeout:1e4},function(e){var n=e.documentElement;n.className+=" wf-loading";var a=e.cookie.replace(/(?:(?:^|.*;\s*)my_pillpack\s*\=\s*([^;]*).*$)|^.*$/,"$1");"dashboard"!=a&&"signup"!=a||(n.className+=" is-loggedInto-"+a),e.createElement("picture")}(document)</script> </head> <body class="view-secondary"> <!--[if lte IE 9]> <p class="browserupgrade">You are using an <strong>outdated</strong> browser. Please <a href="http://browsehappy.com/">upgrade your browser</a> to improve your experience.</p> <![endif]--> <main> <section class="pp-secondary-mod"> <header> <nav class="nav--primary"> <ul class="nav-list nav-list--primary"> <li class="nav-item nav-item--how"> <a href="/how-it-works" class="nav-link nav-link--how">How it works</a> </li> <li class="nav-item nav-item--pricing"> <a href="/pricing" class="nav-link nav-link--pricing">Pricing</a> </li> <li class="nav-item nav-item--customers"> <a href="/reviews" class="nav-link nav-link--customers">Reviews</a> </li> </ul> <ul class="nav-list nav-list--cta"> <li class="nav-item nav-item-cta nav-item--dashboard"> <a href="https://app.pillpack.com/login" class="nav-link nav-link--dashboard"> My PillPack<span class="pp-nav-link--ctaArrow"> →</span> </a> </li> <li class="nav-item nav-item-cta nav-item--continueSignup"> <a href="https://my.pillpack.com/signup" class="nav-link nav-link--continueSignup"> Continue Sign Up<span class="pp-nav-link--ctaArrow"> →</span> </a> </li> <li class="nav-item nav-item-cta nav-item--getStarted"> <a href="https://my.pillpack.com/signup" class="nav-link nav-link--getStarted"> Get Started </a> </li> <li class="nav-item js-openMobileNav nav-item--mobileMenu hide-mobile"> <a href="#" class="nav-link nav-link--menu"> Menu </a> </li> </ul> <ul class="nav-list nav-list--secondary"> <li class="nav-item nav-item--support"> <a href="/help" class="nav-link nav-link--support"> Help </a> </li> <li class="nav-item nav-item--login"> <a href="https://app.pillpack.com/login" class="nav-link nav-link--login"> Sign In </a> </li> <li class="nav-item js-openMobileNav nav-item--mobileMenu hide-desktop"> <a href="#" class="nav-link nav-link--menu"> Menu </a> </li> </ul> </nav> <div class="nav-item nav-item--logo"> <a href="/" class="nav-link nav-link--logo"> <img alt="PillPack Logo" src="/images/pp-az-logo-h-54eed38d8d.png" class="logo-fixed"> <img alt="PillPack Logo" src="/images/pp-az-logo-c037f2bac1.png" class="logo-top"> <img alt="PillPack Logo" src="/images/pp-az-logo-white-5cc52b279e.png" class="logo-top-white"> <span class="sr-only">Homepage</span> </a> </div> </header> <div class="nav-mobile-mod"> <div class="nav-mobile-hdr"> <a href="#" class="js-closeMobileNav nav-mobile-close">Close</a> </div> <ul class="nav-mobile-list"> <li class="nav-mobile-item"> <a href="/" class="nav-mobile-link">Home</a> </li> <li class="nav-mobile-item"> <a href="/how-it-works" class="nav-mobile-link">How it works</a> </li> <li class="nav-mobile-item"> <a href="/pricing" class="nav-mobile-link">Pricing</a> </li> <li class="nav-mobile-item"> <a href="/reviews" class="nav-mobile-link">Reviews</a> </li> <li class="nav-mobile-item"> <a href="https://folks.pillpack.com" class="nav-mobile-link">Folks</a> </li> </ul> <div class="nav-mobileFtr"> <a href="https://my.pillpack.com/signup" class="left nav-mobileFtr-mod"> <span class="button-pill fill">Get Started</span> </a> <a href="tel:+18557455725" class="nav-mobileFtr-mod right"> <span class="button-pill">855–745–5725</span> </a> </div> </div> <section class="pp-secondary-bd"> <h1 class="pp-h1">Nondiscrimination</h1> <p>PillPack is committed to equal opportunity and nondiscrimination and prohibits discrimination on the basis of race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or any other legally protected status.</p> <p>PillPack: </p><ul class="pp-bullet-list"> <li>Provides free aids and services to people with disabilities to communicate effectively with us, such as: <ul class="pp-bullet-list pp-sublist"> <li>Qualified sign language interpreters</li> <li>Written information in other formats (large print, audio, accessible electronic formats, other formats, including prescription readers)</li> </ul> </li> <li>Provides free language services to people whose primary language is not English, such as: <ul class="pp-bullet-list pp-sublist"> <li>Qualified interpreters</li> <li>Information written in other languages</li> </ul> </li> </ul> <p></p> <p>If you need these services, contact PillPack’s Civil Rights Coordinator.</p> <p> If you believe that PillPack has failed to provide these services or discriminated in any way, you can file a grievance with: PillPack Civil Rights Coordinator, 250 Commercial St Ste 2012, Manchester NH, <a href="tel:1-855-745-5725">1-855-745-5725</a>, 1-603-935-9108 (fax), <a href="mailto:hello@pillpack.com">hello@pillpack.com</a>. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the PillPack Civil Rights Coordinator is available to help you. </p> <p> You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at <a href="https://ocrportal.hhs.gov/ocr/portal/lobby.jsf">https://ocrportal.hhs.gov/ocr/portal/lobby.jsf</a>, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, <a href="tel:1-800-868-1019">1-800-868-1019</a>, 800-537-7697 (TDD). Complaint forms are available at <a href="http://www.hhs.gov/ocr/office/file/index.html">http://www.hhs.gov/ocr/office/file/index.html</a>.</p> <h2 class="pp-h2">Get Help in Other Languages</h2> <p>If you need help or speak a non-English language, call 1-855-502-6296 (TTY: 711) and you will be connected to an interpreter who will assist you at no cost.</p> <h3>ENGLISH</h3> <p>ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-855-502-6296 (TTY: 711).</p> <h3>SPANISH </h3> <p>EN ESPAÑOL: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-502-6296 (teletipo: 711). </p> <h3>MANDARIN</h3> <p>注意:如果您是說中文的,則可免費使用語言支援服務。請致電 1-855-502-6296(TTY:711)。</p> <h3>KOREAN</h3> <p>주의: 영어 사용자인 경우, 언어 지원 서비스를 무료로 제공해 드립니다. 1-855-502-6296(TTY: 711)으로 전화하십시오.</p> <h3>TAGALOG</h3> <p>PANSININ: Kung nagsasalita ka ng Tagalog, makukuha mo nang libre ang mga serbisyong pantulong sa wika. Tumawag sa 1- 855-502-6296 (TTY: 711).</p> <h3>RUSSIAN</h3> <p>ВНИМАНИЕ! Если Вы говорите по-русски, для Вас доступны бесплатные услуги переводчика. Позвоните по телефону: 1-855-502-6296 (телетайп: 711).</p> <h3>FRENCH CREOLE</h3> <p>ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-855-502-6296 (TTY: 711).</p> <h3>FRENCH</h3> <p>ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement pour vous. Appelez le numéro 1-855-502-6296 (TTY : 711).</p> <h3>PORTUGUESE</h3> <p>ATENÇÃO: Se você fala português, um serviço de ajuda de idiomas está disponível para você, gratuitamente. Ligue para +1 (855) 502-6296 (TTY: 711).</p> <h3>ITALIAN</h3> <p>ATTENZIONE: se parla italiano, sono disponibili per Lei servizi di assistenza gratuita in lingua. Chiami 1-855-502-6296 (TTY: 711).</p> <h3>GERMAN</h3> <p>ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Rufen Sie +1-855-502-6296 (TTY: 711) an.</p> <h3>JAPANESE</h3> <p>注記:英語を話されるお客様には、通訳サービスを無料でご利用いただけます。電話番号:1-855-502-6296(TTY: 711)におかけください。</p> <h3>PERSIAN</h3> <bdo dir="rtl"><p> توجه: اگر زبان شما انگلیسی است، خدمات کمکی زبانی، به صورت رایگان، به شما ارائه میشود. با شماره <span dir="ltr">1-855-502-6296 (TTY: 711)</span> تماس بگیرید.</p></bdo> <h3>ARABIC</h3> <bdo dir="rtl"><p>تنبيه: إذا كنت تتحدث العربية، فهناك خدمات مساعدة لغوية متاحة لك مجانًا. اتصل على الرقم <span dir="ltr">1-855-502-6296</span> أجهزة المبرقة: 711.</p></bdo> <h3>POLISH</h3> <p>UWAGA: jeśli mówi Pan/Pani po angielsku, może Pan/Pani skorzystać z bezpłatnej pomocy językowej. Należy zadzwonić pod numer 1-855-502-6296 (TTY: 711).</p> <h3>VIETNAMESE</h3> <p>CHÚ Ý: Nếu quý vị nói tiếng Việt, chúng tôi có cung cấp dịch vụ hỗ trợ ngôn ngữ miễn phí cho quý vị. Xin gọi số 1-855-502-6296 (TTY: 711).</p> </section> </section> </main> <footer class="footer--primary"> <div class="footer-inner"> <div class="footer-branding-mod"> <div class="footer-logo-mod"> <a href="/"> <img alt="PillPack Logo" src="/images/pp-az-logo-c037f2bac1.png"> </a> </div> <div class="footer-contact-mod"> <a href="https://www.pillpack.com/contact-us" class="footer-contact-item"> <p>Contact Us</p><svg class="featured-link-icon"><use xlink:href="/images/sprites-69b773513f.svg#iconNext"/></svg> </a> <a href="tel:+18557455725" class="footer-contact-item" id="footer-contact-number"> 855–745–5725 </a> </div> <div class="footer-hours-mod">Customer Care & Pharmacist support 24/7</div> <div class="footer-social-icons"> <a href="https://www.facebook.com/pillpack"> <svg> <use xlink:href="/images/sprites-69b773513f.svg#icon-social-facebook"/> </svg> </a> <a href="https://www.twitter.com/pillpack"> <svg class="twitter"> <use xlink:href="/images/sprites-69b773513f.svg#icon-social-twitter"/> </svg> </a> <a href="https://www.instagram.com/pillpack"> <svg> <use xlink:href="/images/sprites-69b773513f.svg#icon-social-instagram"/> </svg> </a> <a href="https://www.youtube.com/pillpack"> <svg> <use xlink:href="/images/sprites-69b773513f.svg#icon-social-youtube"/> </svg> </a> </div> <div class="footer-copyright-mod">© 2013-2025 PillPack. <br>All Rights Reserved.</div> </div> <div class="footer-right-column"> <div class="footer-info-mod"> <ul class="footer-links-mod"> <li class="footer-links-group"> Our Service <ul> <li class="footer-link-item"><a href="/pharmacy-locations" class="footer-link">Pharmacy Locations</a></li> <li class="footer-link-item"><a href="https://www.pharmacyos.com" class="footer-link">PharmacyOS</a></li> <li class="footer-link-item"><a href="/healthcare-providers" class="footer-link">Doctor Resources</a></li> <li class="footer-link-item"><a href="/help" class="footer-link">Help</a></li> </ul> </li> <li class="footer-links-group"> Company <ul> <li class="footer-link-item"><a href="https://www.amazondelivers.jobs/about/amazon-pharmacy-jobs" class="footer-link">Careers</a></li> <li class="footer-link-item"><a href="/press" class="footer-link">Press</a></li> <li class="footer-link-item"><a href="/service-guide" class="footer-link">Service Guide</a></li> </ul> </li> <li class="footer-links-group"> Legal <ul> <li class="footer-link-item"><a href="/terms-of-use" class="footer-link">Terms of Use</a></li> <li class="footer-link-item"><a href="/privacy-notice" class="footer-link">Privacy Notice</a></li> <li class="footer-link-item"><a href="/privacy-notice#PRIVACY-PRACTICES" class="footer-link">Notice of Privacy Practices</a></li> <li class="footer-link-item"><a href="/other-legal-notices" class="footer-link">Other Legal Notices</a></li> <li class="footer-link-item"><a href="/nondiscrimination" class="footer-link">Nondiscrimination</a></li> </ul> </li> <li class="footer-links-group"> For Doctors <ul> <li class="footer-link-item"><p class="footer-p"><strong>PillPack by Amazon Pharmacy</strong><br>250 Commercial Street, Suite 2012<br>Manchester, NH 03101</p></li> <li class="footer-link-item"><p class="footer-p">E-Scribe: NCPDP 3061582<br></p></li> </ul> </li> </ul> </div> </div> </div> </footer> <footer class="ftrFixed"> <a href="https://my.pillpack.com/signup" class="ftrFixed-mod left"> <span class="button-pill fill">Get Started</span> </a> <a href="tel:+18557455725" class="ftrFixed-mod right"> <span class="button-pill">855–745–5725</span> </a> </footer> <script>!function(){var a=window.analytics=window.analytics||[];if(!a.initialize)if(a.invoked)window.console&&console.error&&console.error("Segment snippet included twice.");else{a.invoked=!0,a.methods=["trackSubmit","trackClick","trackLink","trackForm","pageview","identify","reset","group","track","ready","alias","debug","page","once","off","on","addSourceMiddleware","addIntegrationMiddleware","setAnonymousId","addDestinationMiddleware"],a.factory=function(t){return function(){var e=Array.prototype.slice.call(arguments);return e.unshift(t),a.push(e),a}};for(var e=0;e<a.methods.length;e++){var t=a.methods[e];a[t]=a.factory(t)}a.initializer=function(){for(window.analytics=window._analytics.noConflict();0<a.length;){var e=a.shift(),t=e.shift();try{window.analytics[t].apply(window.analytics,e)}catch(e){console.error(e)}}},a.load=function(e,t){var i=document.createElement("script");i.type="text/javascript",i.async=!0,i.src="https://prod-analytics.pillpack.com/analytics.min.js";var n=document.getElementsByTagName("script")[0];n.parentNode.insertBefore(i,n),a._loadOptions=t,i.addEventListener("load",a.initializer,!1)},a.setUTMParams=function(){var e=function(e){var t;return e=e.replace(/[\[]/,"\\[").replace(/[\]]/,"\\]"),null==(t=new RegExp("[\\?&]"+e+"=([^&#]*)").exec(location.search))?"":decodeURIComponent(t[1].replace(/\+/g," "))};window.pageProperties={},source_id=e("utm_source"),campaign_id=e("utm_campaign"),medium_id=e("utm_medium"),utm_content=e("utm_content"),utm_term=e("utm_term"),""!=source_id&&(window.pageProperties.source=source_id),""!=campaign_id&&(window.pageProperties.campaign=campaign_id),""!=medium_id&&(window.pageProperties.medium=medium_id),""!=utm_content&&(window.pageProperties.content=utm_content),""!=utm_term&&(window.pageProperties.term=utm_term)},a.SNIPPET_VERSION="4.1.0",a.setUTMParams(),a.load(),a.page(document.title,window.pageProperties)}}()</script> <script id="pp-modal-template" type="text/template"> <div class="pp-modal-container"> <div class="pp-modal"> <div class="pp-modal-content"></div> <a href="#" class="pp-modal-close-button" role="button"> <span class="pp-modal-x-icon"></span> </a> </div> <div class="pp-modal-overlay"></div> </div> </script> <script id="pp-modal-main-template" type="text/template"> <form action="#" class="pp-modal-email-form"> <div class="pp-modal-header"> Want to <br />learn more? </div> <div class="pp-modal-body"> Get info about PillPack and helpful tips. </div> <input type="email" class="pp-modal-input" placeholder="Enter your email address" required > <div class="pp-modal-actions"> <button class="pp-cta-button fill"> Tell me more </button> </div> </form> </script> <script id="pp-modal-confirmation-template" type="text/template"> <div class="pp-modal-header"> Thanks <br />for your interest! </div> <div class="pp-modal-body"> We'll send a confirmation email shortly. </div> <div class="pp-modal-actions"> <a href="#" class="pp-modal-cta-link" role="button"> Head back to PillPack.com > </a> </div> </script> <script>var currPath=window.location.pathname,contactEle=document.getElementById("footer-contact-number");currPath.includes("/healthcare-providers")&&contactEle&&(contactEle.href="tel:+18552063605",contactEle.innerHTML="855-206-3605")</script> <script src="/js/main-07ae232bb8.js" async></script> </body> </html>