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7 of the top 10 telecom brands have improved their market share with Sprinklr
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1.515Z"></path></g><defs><clipPath id="service_svg__a"><path fill="#fff" d="M0 0h47v33.167H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Service</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/customer-service/inbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Inbound Voice</span></div></a><a href="/products/customer-service/outbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Voice</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/products/customer-service/livechat/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Live Chat Support</span></div></a><a href="/products/customer-service/community-forum/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Communities</span></div></a><a href="/products/customer-service/conversational-ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational AI Platform</span></div></a><a href="/products/customer-service/conversational-ivr/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational IVR</span></div></a><a href="/products/customer-service/knowledge-base/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Knowledge Base Software</span></div></a><a href="/products/customer-service/agent-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified Agent Desktop</span></div></a><a href="/products/customer-service/agent-assist/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Agent Assist</span></div></a><a href="/products/customer-service/omnichannel-routing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Routing</span></div></a><a href="/products/customer-service/quality-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI-Powered Quality Management</span></div></a><a href="/products/customer-service/supervisor-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Supervisor Console</span></div></a><a href="/products/customer-service/conversational-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Analytics</span></div></a><a href="/products/customer-service/workforce-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Management</span></div></a><a href="/products/customer-service/analytics-and-reporting/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Reporting and Analytics</span></div></a><a href="/products/customer-service/omnichannel-survey/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Surveys</span></div></a><a href="/products/customer-service/guided-workflow/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Guided Workflows</span></div></a><a href="/products/customer-service/service-command-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Service Command Center</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 50 45" class="h-5 flex-none me-3"><g clip-path="url(#social_svg__a)"><path d="M18.83 2.901C8.436 2.901 0 11.354 0 21.788c0 10.435 8.435 18.869 18.83 18.869 10.397 0 18.832-8.452 18.832-18.869S29.227 2.901 18.83 2.901Zm0 7.263c2.609 0 4.713 2.127 4.713 4.722 0 2.595-2.122 4.721-4.712 4.721s-4.712-2.126-4.712-4.721 2.122-4.722 4.712-4.722Zm0 23.23a12.747 12.747 0 0 1-9.082-3.785l1.511-3.514c1.349-2.83 4.227-4.794 7.554-4.794a8.361 8.361 0 0 1 7.554 4.794l1.51 3.514c-2.32 2.325-5.52 3.785-9.064 3.785h.018ZM42.556 45c2.98 0 5.396-2.42 5.396-5.406a5.401 5.401 0 0 0-5.396-5.407 5.401 5.401 0 0 0-5.396 5.407 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m41.036 38.498.021-.029c.42-.568.3-1.37-.268-1.79l-7.998-5.923a1.275 1.275 0 0 0-1.786.268l-.021.03c-.42.568-.3 1.369.268 1.789l7.998 5.924c.567.42 1.367.3 1.786-.269ZM44.607 10.813c2.98 0 5.395-2.42 5.395-5.407A5.401 5.401 0 0 0 44.607 0a5.401 5.401 0 0 0-5.396 5.406 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m43.061 6.449-.02-.03a1.275 1.275 0 0 0-1.768-.367l-8.311 5.475a1.281 1.281 0 0 0-.366 1.772l.02.03c.387.59 1.18.755 1.768.366l8.312-5.474c.589-.388.753-1.182.365-1.772Z"></path></g><defs><clipPath id="social_svg__a"><path fill="#fff" d="M0 0h50v45H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Social</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/social-media-management/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/social-media-management/social-media-publishing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Publishing and Engagement</span></div></a><a href="/products/social-media-management/employee-advocacy-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Employee Advocacy</span></div></a><a href="/products/social-media-management/distributed-marketing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Marketing for Distributed Teams</span></div></a></div><div class="h-full border-t border-gainsboroGray pt-6 mt-6"><p class="text-mediumGrey text-desktop-large/overline-4-bold uppercase mb-[18px]">Works Best With</p><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Customer Service</span></div></a></div></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 53 40" class="h-5 flex-none me-3"><path d="m36.974 25.509 13.613 8.296a3 3 0 0 1 .98 4.13l-.396.638c-.867 1.408-2.734 1.84-4.148.976l-13.5-8.24"></path><path d="M19.74 0C8.843 0 0 8.803 0 19.653c0 10.85 8.843 19.653 19.74 19.653 10.898 0 19.74-8.804 19.74-19.653C39.48 8.803 30.639 0 19.74 0Zm0 7.565c2.734 0 4.94 2.214 4.94 4.917S22.455 17.4 19.74 17.4c-2.715 0-4.94-2.215-4.94-4.918 0-2.703 2.225-4.917 4.94-4.917Zm0 24.195c-3.714 0-7.089-1.502-9.521-3.942l1.584-3.66c1.414-2.947 4.43-4.993 7.918-4.993a8.77 8.77 0 0 1 7.92 4.993l1.583 3.66c-2.432 2.421-5.788 3.942-9.503 3.942h.02Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Insights</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/consumer-intelligence/competitive-benchmarking/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Competitive Insights and Benchmarking</span></div></a><a href="/products/consumer-intelligence/product-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Product Insights</span></div></a><a href="/products/consumer-intelligence/location-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Location Insights</span></div></a><a href="/products/consumer-intelligence/visual-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Visual Insights</span></div></a><a href="/products/consumer-intelligence/media-monitoring/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Media Monitoring and Analytics</span></div></a><a href="/products/consumer-intelligence/surveys/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Surveys</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 42 43" class="h-5 flex-none me-3"><path d="M20.514 0H4.975C2.232 0 0 2.222 0 4.953v33.772c0 1.832 1.022 3.41 2.505 4.275l1.976-4.563a9.16 9.16 0 0 1 16.528 0L22.985 43c1.482-.848 2.505-2.443 2.505-4.275V4.953C25.49 2.223 23.258 0 20.514 0Zm-7.77 31.398c-2.845 0-5.162-2.307-5.162-5.14 0-2.833 2.317-5.14 5.163-5.14 2.845 0 5.162 2.307 5.162 5.14 0 2.833-2.317 5.14-5.162 5.14ZM31.352 12.74h-.528c-1.27 0-2.3 1.024-2.3 2.29v12.23c0 1.264 1.03 2.29 2.3 2.29h.528c1.27 0 2.3-1.026 2.3-2.29V15.03c0-1.265-1.03-2.29-2.3-2.29ZM39.7 6.378h-.529c-1.27 0-2.3 1.025-2.3 2.29V33.62c0 1.264 1.03 2.29 2.3 2.29h.529c1.27 0 2.3-1.026 2.3-2.29V8.668c0-1.265-1.03-2.29-2.3-2.29Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Marketing</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/marketing-and-advertising/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/marketing-and-advertising/content-marketing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Marketing and Campaign Planning</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/products/marketing-and-advertising/marketing-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Marketing Analytics</span></div></a><a href="/products/marketing-and-advertising/ad-comment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Ad Comment Moderation</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Platform</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/platform/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/platform/ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI</span></div></a><a href="/products/platform/ai-plus/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI+</span></div></a><a href="/products/platform/ai-studio/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Studio</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security</span></div></a><a href="/products/platform/integrations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Integrations</span></div></a><a href="/products/platform/sprinklr-sandbox/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sandbox</span></div></a><a href="/products/platform/display/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Display</span></div></a><a href="/products/platform/presentations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Presentations</span></div></a><a href="/products/platform/active-data-retention/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Active Data Retention</span></div></a><a data-link-type="external" href="https://developer.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">API</span></div></a></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="MULTI_LEVEL_INFO_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Solutions">Solutions</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid auto-cols-auto grid-flow-col auto-rows-min"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Industry</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class=""><div class="grid auto-rows-auto auto-cols-full h-full"><div class="min-w-[274px] desktop-lg:min-w-[268px] max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto header-scrollbar p-8"><div class="grid auto-rows-max gap-y-4"><a href="/industries/cpg/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CPG</span></div></a><a href="/industries/financial-services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Financial Services</span></div></a><a href="/industries/government/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Government</span></div></a><a href="/industries/retail/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Retail</span></div></a><a href="/industries/technology/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Technology</span></div></a><a href="/industries/telecom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Telecommunications</span></div></a><a href="/industries/travel-hospitality/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Travel & Hospitality</span></div></a></div></div></div></div><div class="hidden"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Marketing Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Customer Service Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Marketing Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/marketing/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/marketing/crisis-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Crisis Management</span></div></a><a href="/teams/marketing/campaign-content-lifecycle-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Lifecycle Management</span></div></a><a href="/teams/marketing/social-media-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Media Management</span></div></a><a href="/teams/marketing/compliant-digital-selling/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Compliant Digital Selling</span></div></a><a href="/teams/marketing/franchise-digital-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Franchise Digital Management</span></div></a><a href="/teams/marketing/executive-reputation-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Executive Reputation Management</span></div></a><a href="/teams/marketing/industry-insights-competitive-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Industry Insights and Competitive Intelligence</span></div></a><a href="/teams/marketing/creative-insights-production-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Creative Insights and Production Optimization</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Customer Service Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/customer-service/omnichannel-contact-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Contact Center</span></div></a><a href="/teams/customer-service/customer-self-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Self-Service</span></div></a><a href="/teams/customer-service/digital-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Digital Customer Service</span></div></a><a href="/teams/customer-service/outbound-campaign-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Campaign Management</span></div></a><a href="/teams/customer-service/workforce-engagement-and-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Engagement Management</span></div></a><a href="/teams/customer-service/contact-center-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Contact Center Intelligence</span></div></a><a href="/teams/customer-service/social-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/teams/customer-service/proactive-digital-engagement/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Proactive Digital Engagement</span></div></a></div></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINK"><a href="/unified-cxm/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Unified-CXM">Unified-CXM</span></div></a></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Customers">Customers</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/stories/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Stories</span></div></a><a href="/sprinklr-champion/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Champions</span></div></a><a data-link-type="external" href="https://community.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Community</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Company">Company</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/our-story/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Story</span></div></a><a href="/leadership/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Leadership</span></div></a><a href="/newsroom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Newsroom</span></div></a><a href="/partners/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Partners</span></div></a><a href="/careers/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Careers</span></div></a><a data-link-type="external" href="https://investors.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Investor Relations</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security & Data Privacy</span></div></a><a href="/sustainability/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sustainability</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Resources">Resources</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="border-r border-menuBorder shrink-0 w-[252px]"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Learn</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Services</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Support</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/sprinklr-social-roi-estimator/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Social ROI Estimator</span></div></a><a href="/ai-maturity-assessment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Maturity Assessment</span></div></a><a href="/cx-wise/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CX-WISE</span></div></a><a href="/analyst-reports/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Analyst Reports</span></div></a><a href="/demo-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Demo Center</span></div></a><a href="/resources/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">eBooks & Reports</span></div></a><a href="/events/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Events & Webinars</span></div></a><a href="/blog/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Blog</span></div></a><a href="/cxm/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified-CXM Guide</span></div></a><a href="/forbes-influential-cmos-2024/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Forbes Influential CMO 2024</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Services</span></div></a><a href="/sprinklr-training/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Training</span></div></a><a href="/agency/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">For Agencies</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/help/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Help Center</span></div></a><a data-link-type="external" href="https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Release Notes</span></div></a><a href="/contact-us/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Contact Us</span></div></a></div></div></div></div></div></div></div></div></li></ul></div><div class="flex justify-end flex-1 items-center gap-5 desktop-lg:gap-10"><a href="/pricing/customer-service/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Pricing">Pricing</span></div></a><a data-link-type="external" href="https://lite.sprinklr.com/signup" target="_blank" rel="noreferrer noopener"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Free Trial">Free Trial</span></div></a><a href="/demo/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Demo</button></a></div></div></div></div></div></div><!--/$--><main data-element-id="page-template-solution-by-industries" data-element-type="page-template"><section data-widget-name="heroWidget" id="1b0Pz9NAVLgg9yspwTK9aO"><div class="grid pt-12 gap-10 px-6 tablet-sm:grid-cols-2 tablet-sm:gap-4 tablet-sm:ps-10 tablet-sm:pt-16 desktop-sm:ps-44 desktop-sm:pt-[100px] desktop-sm:gap-5 desktop-lg:ps-[248px] desktop-lg:pt-[140px] desktop-lg:gap-10 justify-center items-center relative overflow-hidden pb-12 tablet-sm:pb-24 desktop-sm:pb-[180px] desktop-lg:pb-[220px]"><div class="flex flex-col dark:text-white justify-center max-w-[312px] tablet-sm:max-w-[336px] desktop-sm:max-w-[456px] desktop-lg:max-w-[596px] max-tablet-sm:items-center max-tablet-sm:text-center"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1 text-cometBlack uppercase mb-1.5 tablet-sm:mb-3 desktop-sm:mb-4"><h1>SPRINKLR FOR TELECOM BRANDS</h1></div><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-sm:text-tablet-sm/heading-2 desktop-lg:text-desktop-large/heading-2"><h2>7 of the top 10 telecom brands have improved their market share with Sprinklr</h2></div><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-primarySpaceGrey dark:text-white text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-4 desktop-lg:mt-6"><p>Use Sprinklr's Unified-CXM platform to enhance subscriber acquisition, streamline franchise experience, manage outages, reduce churn and offer personalized support on channels customers love.</p></div><div class="flex flex-col gap-6 tablet-sm:flex-row justify-center tablet-sm:justify-start items-start mt-6 tablet-sm:mt-4 desktop-sm:mt-10 desktop-lg:mt-12"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>REQUEST DEMO</span></div></button></div></div><div class="rounded tablet-sm:w-max"><img alt="Image" fetchPriority="high" width="7039" height="4391" decoding="async" data-nimg="1" class="rounded-s w-auto max-tablet-sm:max-w-[312px] mx-auto tablet-sm:h-[360px] desktop-sm:h-[414px] desktop-lg:h-[528px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1NJI2rPCtJFtQAN3GCu8qH/ce22c94615cf5b3a823f831e3e5ff33a/Main.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/1NJI2rPCtJFtQAN3GCu8qH/ce22c94615cf5b3a823f831e3e5ff33a/Main.png?w=3840&q=50&fm=webp"/></div><div class="absolute bottom-0 left-0 w-full mt-6 tablet:mt-12 desktop-sm:mt-8 pb-14 tablet:pb-[120px]"><div class="absolute h-full top-0 w-full flex flex-col"><div class="absolute -left-1/4 top-0 -translate-y-1/4 w-full aspect-square rounded-full -z-10 bg-primarySkyBlue/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div><div class="absolute -right-1/4 top-0 -translate-y-1/4 w-full aspect-square rounded-full -z-10 bg-primaryEarthGreen/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div></div></div></div></section><section data-widget-name="widgetProductSection" id="12zd7G1tLNzgudseLqyhOu"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-10 tablet-sm:pt-16 desktop-lg:pt-20 pb-8 tablet-sm:pb-12 desktop-lg:pb-16 relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetLogoStrip" id="TPoBcwk4yzIXmnnN8awPf"><!--$--><div><div class="max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto flex justify-center text-center w-full text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1 uppercase"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4"><p>Trusted partner for leading telcos</p></div></div><div style="--animation-duration:0ms" class="overflow-hidden flex group fade-edges mt-4 tablet-sm:mt-6 desktop-lg:mt-8 h-8 tablet-sm:h-10 desktop-sm:h-12 desktop-lg:h-[60px]"><div class="shrink-0 h-full animate-[slide_var(--animation-duration)_infinite_linear_none_running] group-hover:paused flex items-center gap-8 pe-8"><img alt="Orange" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5WrkewtHPb3e89Tx1wDogM/375f0c305d56d79be56e7964ac436b3f/Orange.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/5WrkewtHPb3e89Tx1wDogM/375f0c305d56d79be56e7964ac436b3f/Orange.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/5WrkewtHPb3e89Tx1wDogM/375f0c305d56d79be56e7964ac436b3f/Orange.svg?w=640&q=50"/><img alt="Docomo" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4sTKGxUzGUve0MCvWYMdDq/fe33c0e3095055e3cbb3493a3bd07691/Docomo.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/4sTKGxUzGUve0MCvWYMdDq/fe33c0e3095055e3cbb3493a3bd07691/Docomo.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/4sTKGxUzGUve0MCvWYMdDq/fe33c0e3095055e3cbb3493a3bd07691/Docomo.svg?w=640&q=50"/><img alt="Starhub" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/0keJjKxyT3d86BtMMJjdf/3a6b4269945ed4b61427eaecf172596d/StarHub.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/0keJjKxyT3d86BtMMJjdf/3a6b4269945ed4b61427eaecf172596d/StarHub.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/0keJjKxyT3d86BtMMJjdf/3a6b4269945ed4b61427eaecf172596d/StarHub.svg?w=640&q=50"/></div><div aria-hidden="true" class="shrink-0 h-full animate-[slide_var(--animation-duration)_infinite_linear_none_running] group-hover:paused flex items-center gap-8 pe-8"><img alt="Orange" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5WrkewtHPb3e89Tx1wDogM/375f0c305d56d79be56e7964ac436b3f/Orange.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/5WrkewtHPb3e89Tx1wDogM/375f0c305d56d79be56e7964ac436b3f/Orange.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/5WrkewtHPb3e89Tx1wDogM/375f0c305d56d79be56e7964ac436b3f/Orange.svg?w=640&q=50"/><img alt="Docomo" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4sTKGxUzGUve0MCvWYMdDq/fe33c0e3095055e3cbb3493a3bd07691/Docomo.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/4sTKGxUzGUve0MCvWYMdDq/fe33c0e3095055e3cbb3493a3bd07691/Docomo.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/4sTKGxUzGUve0MCvWYMdDq/fe33c0e3095055e3cbb3493a3bd07691/Docomo.svg?w=640&q=50"/><img alt="Starhub" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/0keJjKxyT3d86BtMMJjdf/3a6b4269945ed4b61427eaecf172596d/StarHub.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/0keJjKxyT3d86BtMMJjdf/3a6b4269945ed4b61427eaecf172596d/StarHub.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/0keJjKxyT3d86BtMMJjdf/3a6b4269945ed4b61427eaecf172596d/StarHub.svg?w=640&q=50"/></div></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="63rIIMM5rAtgFl5Uyu0uY4"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:0;--tablet-curve-height:0;--desktop-small-curve-height:0;--desktop-large-curve-height:0"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetContentCarousel" id="7aAySU4dOs8ZHJRwyDILZ1"><!--$--><div><div class="overflow-hidden w-full"><div class="grid transform-gpu [--slides-to-show:--slides-to-show-mobile] tablet-sm:[--slides-to-show:--slides-to-show-tablet-small] tablet:[--slides-to-show:--slides-to-show-tablet] desktop-sm:[--slides-to-show:--slides-to-show-desktop]" style="--slides-to-show-desktop:1;--slides-to-show-mobile:1;--slides-to-show-tablet:1;--slides-to-show-tablet-small:1;--center-offset:calc((var(--slides-to-show) - 1) / 2);--clone-count:1;--active-slide-index:0;grid-auto-columns:calc(100% / var(--slides-to-show));grid-auto-flow:column;transform:translateX(calc((100% / var(--slides-to-show)) * (var(--center-offset) - var(--clone-count) - var(--active-slide-index))))"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>We couldn’t do that if we didn’t have a platform that combines the process, creates automated reports, automatically boosts postings, and makes it so easy to get campaign insights in a holistic way.</p></div></div><div class="flex gap-5 items-center"><img alt="Senior Digital Media Manager" loading="lazy" width="315" height="315" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5Y0QPn1toitb8uBT0qgMlH/05ad2eb10d70994acb7925d378742a0f/Annika_Laurien.jpg?w=384&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5Y0QPn1toitb8uBT0qgMlH/05ad2eb10d70994acb7925d378742a0f/Annika_Laurien.jpg?w=640&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5Y0QPn1toitb8uBT0qgMlH/05ad2eb10d70994acb7925d378742a0f/Annika_Laurien.jpg?w=640&q=50&fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Annika Laurien</span><span class="font-normal">, <br/>Senior Digital Media Manager</span><span class="font-normal">, <!-- -->Vodafone Germany</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="logo" loading="lazy" width="200" height="60" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6dCgjaUoaHOddgiYRTXibT/1e4cb7d397db6f23612d396a38d2518d/Vodafone.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/6dCgjaUoaHOddgiYRTXibT/1e4cb7d397db6f23612d396a38d2518d/Vodafone.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/6dCgjaUoaHOddgiYRTXibT/1e4cb7d397db6f23612d396a38d2518d/Vodafone.svg?w=640&q=50"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Vodafone Germany brings efficiencies in social ads workflow with Auto Boost</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Vodafone Germany implemented Social Advertising from Sprinklr Marketing. Since launch, the company has realized efficiencies that save both time and money for the advertising team while increasing ROAS.</div><a href="/stories/vodafone-germany/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>Sprinklr Service has transformed the way we provide customer service on social channels. We’ve found that perfect blend of AI and human interactions, and our customers are happier.</p></div></div><div class="flex gap-5 items-center"><img alt="Senior Manager, Customer Experience" loading="lazy" width="945" height="945" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7bsXcUcEDaiVSnmyVxCkYZ/5405e156edba5f04abbde638486e5ccc/Client_Headshot.png?w=1080&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7bsXcUcEDaiVSnmyVxCkYZ/5405e156edba5f04abbde638486e5ccc/Client_Headshot.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7bsXcUcEDaiVSnmyVxCkYZ/5405e156edba5f04abbde638486e5ccc/Client_Headshot.png?w=1920&q=50&fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>José Reginaldo</span><span class="font-normal">, <br/>Senior Manager, Customer Experience</span><span class="font-normal">, <!-- -->Telefônica Vivo Brasil</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="Image" loading="lazy" width="671" height="162" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/63CG1WpuQN2ha7uy84poe0/a0b306fea29efbc10a5d45ee8f835d81/Telefo__nica_2021_logo_1.png?w=750&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/63CG1WpuQN2ha7uy84poe0/a0b306fea29efbc10a5d45ee8f835d81/Telefo__nica_2021_logo_1.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/63CG1WpuQN2ha7uy84poe0/a0b306fea29efbc10a5d45ee8f835d81/Telefo__nica_2021_logo_1.png?w=1920&q=50&fm=webp"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Telefônica Vivo Brasil scales customer service on social channels with Sprinklr AI</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Vivo checked off all the boxes when it implemented Sprinklr Service, increasing its capacity for handling inbound messages on social channels without increasing the number of agents on its customer service team.</div><a href="/stories/vivo/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>All the retail, physical and digital experiences are converging for Vi. We can now utilize Social Listening to encourage better in-store retail experiences. This has created a pipeline for us to hold store executives responsible in a way that was not possible before.</p></div></div><div class="flex gap-5 items-center"><img alt="Executive Vice President, Customer Service Head" loading="lazy" width="800" height="800" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1bxZM9dD4dkP4QLqk9W2DE/919bfc9ee346016cdbd65f7686f9f9df/Ashish_Sharma.jpg?w=828&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/1bxZM9dD4dkP4QLqk9W2DE/919bfc9ee346016cdbd65f7686f9f9df/Ashish_Sharma.jpg?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/1bxZM9dD4dkP4QLqk9W2DE/919bfc9ee346016cdbd65f7686f9f9df/Ashish_Sharma.jpg?w=1920&q=50&fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Ashish Sharma</span><span class="font-normal">, <br/>Executive Vice President, Customer Service Head</span><span class="font-normal">, <!-- -->VI</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="logo" loading="lazy" width="80" height="73" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4TE94YLXZwIyM1ECUoHyjd/274a6cb7b8ccda3b44da5d0143a43021/VI__Vodafone_Idea__Logo_1__1_.png?w=96&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4TE94YLXZwIyM1ECUoHyjd/274a6cb7b8ccda3b44da5d0143a43021/VI__Vodafone_Idea__Logo_1__1_.png?w=256&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4TE94YLXZwIyM1ECUoHyjd/274a6cb7b8ccda3b44da5d0143a43021/VI__Vodafone_Idea__Logo_1__1_.png?w=256&q=50&fm=webp"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Vi increases positive online reviews for in-store experiences by 40%</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Vi used Sprinklr Service to design a seamless process for addressing Google reviews. Now, agents reply to reviews that require follow up by sharing a link to a secure, single-use form.</div><a href="/stories/vi/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>We use the Sprinklr platform to pull together all of the conversations happening across our different social channels into our Conversational AI platform, so we can provide the chatbot service across X, formerly Twitter, WhatsApp, Apple Business Chat, Facebook, Instagram, and more. This is the beauty behind Sprinklr — we can reach our customers wherever they want.</p></div></div><div class="flex gap-5 items-center"><img alt="Digital Experience General Manager" loading="lazy" width="1036" height="1378" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6erEeEiFaVtuhaiYx5JMAm/fc953884cda33ad484a924f3a678dde7/Screenshot_2022-04-29_at_8.16.06_PM.png?w=1080&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6erEeEiFaVtuhaiYx5JMAm/fc953884cda33ad484a924f3a678dde7/Screenshot_2022-04-29_at_8.16.06_PM.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6erEeEiFaVtuhaiYx5JMAm/fc953884cda33ad484a924f3a678dde7/Screenshot_2022-04-29_at_8.16.06_PM.png?w=3840&q=50&fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Mubarak Alharbi</span><span class="font-normal">, <br/>Digital Experience General Manager</span><span class="font-normal">, <!-- -->Mobily</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="logo" loading="lazy" width="194" height="112" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7xDhPuuMtKghpisqVpxG4L/15ccfee0744fd3f3ab01eb6534b90ef3/mobily-logo.png?w=256&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7xDhPuuMtKghpisqVpxG4L/15ccfee0744fd3f3ab01eb6534b90ef3/mobily-logo.png?w=640&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7xDhPuuMtKghpisqVpxG4L/15ccfee0744fd3f3ab01eb6534b90ef3/mobily-logo.png?w=640&q=50&fm=webp"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">How Mobily innovates to provide customer-centric care across social channels</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Mobily uses Sprinklr’s unified Sprinklr Service solution to provide fast, customer-centric, omnichannel service across 25 social and messaging platforms, treating them as parts of a single, seamless customer experience.</div><a href="/stories/mobily/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>We couldn’t do that if we didn’t have a platform that combines the process, creates automated reports, automatically boosts postings, and makes it so easy to get campaign insights in a holistic way.</p></div></div><div class="flex gap-5 items-center"><img alt="Senior Digital Media Manager" loading="lazy" width="315" height="315" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5Y0QPn1toitb8uBT0qgMlH/05ad2eb10d70994acb7925d378742a0f/Annika_Laurien.jpg?w=384&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5Y0QPn1toitb8uBT0qgMlH/05ad2eb10d70994acb7925d378742a0f/Annika_Laurien.jpg?w=640&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5Y0QPn1toitb8uBT0qgMlH/05ad2eb10d70994acb7925d378742a0f/Annika_Laurien.jpg?w=640&q=50&fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Annika Laurien</span><span class="font-normal">, <br/>Senior Digital Media Manager</span><span class="font-normal">, <!-- -->Vodafone Germany</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="logo" loading="lazy" width="200" height="60" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6dCgjaUoaHOddgiYRTXibT/1e4cb7d397db6f23612d396a38d2518d/Vodafone.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/6dCgjaUoaHOddgiYRTXibT/1e4cb7d397db6f23612d396a38d2518d/Vodafone.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/6dCgjaUoaHOddgiYRTXibT/1e4cb7d397db6f23612d396a38d2518d/Vodafone.svg?w=640&q=50"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Vodafone Germany brings efficiencies in social ads workflow with Auto Boost</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Vodafone Germany implemented Social Advertising from Sprinklr Marketing. Since launch, the company has realized efficiencies that save both time and money for the advertising team while increasing ROAS.</div><a href="/stories/vodafone-germany/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>Sprinklr Service has transformed the way we provide customer service on social channels. We’ve found that perfect blend of AI and human interactions, and our customers are happier.</p></div></div><div class="flex gap-5 items-center"><img alt="Senior Manager, Customer Experience" loading="lazy" width="945" height="945" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7bsXcUcEDaiVSnmyVxCkYZ/5405e156edba5f04abbde638486e5ccc/Client_Headshot.png?w=1080&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7bsXcUcEDaiVSnmyVxCkYZ/5405e156edba5f04abbde638486e5ccc/Client_Headshot.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7bsXcUcEDaiVSnmyVxCkYZ/5405e156edba5f04abbde638486e5ccc/Client_Headshot.png?w=1920&q=50&fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>José Reginaldo</span><span class="font-normal">, <br/>Senior Manager, Customer Experience</span><span class="font-normal">, <!-- -->Telefônica Vivo Brasil</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="Image" loading="lazy" width="671" height="162" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/63CG1WpuQN2ha7uy84poe0/a0b306fea29efbc10a5d45ee8f835d81/Telefo__nica_2021_logo_1.png?w=750&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/63CG1WpuQN2ha7uy84poe0/a0b306fea29efbc10a5d45ee8f835d81/Telefo__nica_2021_logo_1.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/63CG1WpuQN2ha7uy84poe0/a0b306fea29efbc10a5d45ee8f835d81/Telefo__nica_2021_logo_1.png?w=1920&q=50&fm=webp"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Telefônica Vivo Brasil scales customer service on social channels with Sprinklr AI</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Vivo checked off all the boxes when it implemented Sprinklr Service, increasing its capacity for handling inbound messages on social channels without increasing the number of agents on its customer service team.</div><a href="/stories/vivo/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div></div></div><div class="flex justify-center w-full mt-12 gap-4 px-10"><button class="h-1.5 w-24 rounded-full bg-black dark:bg-white"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="3fOcwiWDLRbQHSulow34Oh"><!--$--><div class="relative z-0 dark"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><mask id="blur-1-:Rpammmlda:"><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" fill="url(#blur)"></circle></mask><mask id="blur-2-:Rpammmlda:"><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" fill="url(#blur)"></circle></mask><mask id="blur-3-:Rpammmlda:"><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" fill="url(#blur)"></circle></mask><clipPath id="curve-mask-:Rpammmlda:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:Rpammmlda:)"><rect class="fill-primarySpaceGrey" x="0" y="0" height="100%" width="100%"></rect><circle cx="0" cy="0" 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auto-cols-[minmax(max-content,1fr)] justify-items-center mx-auto"></div></div><div class="mt-[72px] flex flex-col gap-16"><section data-category-label="subscriber-acquisition" class="relative"><div id="subscriber-acquisition" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">Subscriber Acquisition</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Acquire subscribers at a lower cost by optimizing marketing workflows</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Whether wireless, home internet or cable TV, Sprinklr makes your brand stand out by helping your teams produce high-quality content assets faster.</div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R53d9ammmlda:-content-0" data-state="active" id="radix-:R53d9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Capture insights</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R53d9ammmlda:-content-1" data-state="inactive" id="radix-:R53d9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Build engaging content</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R53d9ammmlda:-content-2" data-state="inactive" id="radix-:R53d9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Boost ROAS</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R53d9ammmlda:-trigger-0" id="radix-:R53d9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Track conversations across 30+ channels to drive conversions</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Identify trends and topics to develop new offers, tariffs and plans. Categorize inbound messages and identify purchase intent. Listen to subscriber complaints about competitors and target them with the best deals.</p></div><img alt="Image" loading="lazy" width="2820" height="1808" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/vK4wGbYwe1neJUH0ulyM2/dc8247b0875ff4695703464caf2a6044/1.1.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/vK4wGbYwe1neJUH0ulyM2/dc8247b0875ff4695703464caf2a6044/1.1.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R53d9ammmlda:-trigger-1" id="radix-:R53d9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Plan and publish content to educate consumers about 5G</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Streamline agency collaboration across geographies on a unified platform to efficiently plan and publish branded content on 30+ digital channels. Improve content performance with AI-led insights from past campaigns and competitor activity.</p></div><img alt="Image" loading="lazy" width="3566" height="2932" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3Vcz8gdiZWsglZW4Yri3EM/c6231ed3f430e5c896da93d7c1dd1a40/1.2.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/3Vcz8gdiZWsglZW4Yri3EM/c6231ed3f430e5c896da93d7c1dd1a40/1.2.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R53d9ammmlda:-trigger-2" id="radix-:R53d9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Optimize paid campaigns with AI-powered models</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Advertise device launches and bundled deals across 8+ channels using a unified dashboard. Also, consolidate paid and organic channel reporting and generate insights to boost ROI.</p></div><img alt="Image" loading="lazy" width="3851" height="3432" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1gmezXQBZl2wJ3n7GvRzGj/50a917460f80e60093bd83107e3bddd8/1.3.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/1gmezXQBZl2wJ3n7GvRzGj/50a917460f80e60093bd83107e3bddd8/1.3.png?w=3840&q=50&fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>Talk to an Expert</span></div></button></div></div></section><section data-category-label="retail-experience-management" class="relative"><div id="retail-experience-management" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">Retail Experience Management</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Deliver loyalty-building experiences across owned and franchise stores</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Manage customer experience and brand reputation across all channels, online and offline.</div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R55d9ammmlda:-content-0" data-state="active" id="radix-:R55d9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Get store insights</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R55d9ammmlda:-content-1" data-state="inactive" id="radix-:R55d9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Scale social presence</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R55d9ammmlda:-content-2" data-state="inactive" id="radix-:R55d9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Digitize your stores</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R55d9ammmlda:-trigger-0" id="radix-:R55d9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Track store-level CX from 20+ location-specific data points</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Monitor and manage online reviews of your franchises, track operations at each location and gain customer insights. Rank your stores on key CX parameters and identify strong-performing locations to build best-practice guidelines.</p></div><img alt="Image" loading="lazy" width="4142" height="3252" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1CaDj5lfwQp4QV2K0AQoNB/fa9a6e89d5ac73c484f4e17270a12770/2.1.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/1CaDj5lfwQp4QV2K0AQoNB/fa9a6e89d5ac73c484f4e17270a12770/2.1.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R55d9ammmlda:-trigger-1" id="radix-:R55d9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Keep franchise content on-brand and on-target</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Share brand-approved content templates, assets, campaigns and AI-optimized ad buy templates with your franchises. Increase their content reach with Smart Assist recommendations for captions and hashtags.</p></div><img alt="Image" loading="lazy" width="3565" height="3142" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1XVGxCgYNjZVBvqCUJeAIo/d39d36a20be04348c6e4ea7e3931c5e2/2.2.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/1XVGxCgYNjZVBvqCUJeAIo/d39d36a20be04348c6e4ea7e3931c5e2/2.2.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R55d9ammmlda:-trigger-2" id="radix-:R55d9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Engage digitally savvy customers in real time</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Help customers locate the nearest store, schedule an appointment or item pick-up using conversation AI bots. Offer expert advice and personalized assistance via live chat or video call.</p></div><img alt="Image" loading="lazy" width="3603" height="3142" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1vrKrJV6JTM8zwIXb0Ucix/6986adf74bbf7f2ca5a2b09173489b88/2.3.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/1vrKrJV6JTM8zwIXb0Ucix/6986adf74bbf7f2ca5a2b09173489b88/2.3.png?w=3840&q=50&fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>REQUEST DEMO</span></div></button></div></div></section><section data-category-label="outage-management" class="relative"><div id="outage-management" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">Outage Management</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Leverage social listening to detect network outages</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Detect, analyze and respond to network outages globally with AI-powered 360° view, real-time alerts and automated workflows.</div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R57d9ammmlda:-content-0" data-state="active" id="radix-:R57d9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Share downtime updates</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R57d9ammmlda:-content-1" data-state="inactive" id="radix-:R57d9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Detect network outages</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R57d9ammmlda:-content-2" data-state="inactive" id="radix-:R57d9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Manage outages</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R57d9ammmlda:-trigger-0" id="radix-:R57d9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Run proactive downtime announcements to reduce contact volume</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Pre-emptively notify customers about current or upcoming planned outages, enhancing transparency and reducing the number of customer-reported cases.</p></div><img alt="Image" loading="lazy" width="538" height="436" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3muXd3sl3yfLrvyR7KbhAC/0199dcb918f08112d116b55627661c12/3.1-2.png?w=640&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/3muXd3sl3yfLrvyR7KbhAC/0199dcb918f08112d116b55627661c12/3.1-2.png?w=1080&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/3muXd3sl3yfLrvyR7KbhAC/0199dcb918f08112d116b55627661c12/3.1-2.png?w=1080&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R57d9ammmlda:-trigger-1" id="radix-:R57d9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Detect outages early on through AI-powered social listening</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Monitor outages at a country, state, city, or area level using heat maps by listening to 30+ digital channels. Use Smart Alerts and AI to recognize patterns and anomalies in message volume and customer sentiment during outages.</p></div><img alt="Image" loading="lazy" width="3605" height="1788" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7jET3f1KxYkBrkIuoaWrK/2869100e4c384cbffac405aa44962bc0/3_2.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/7jET3f1KxYkBrkIuoaWrK/2869100e4c384cbffac405aa44962bc0/3_2.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R57d9ammmlda:-trigger-2" id="radix-:R57d9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Manage contact volume during outages with self-service tools</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Build a customer community and knowledge base to update subscribers on outage details like affected regions, recovery ETA, scheduled outages and network upgrades. Use our pre-built, intent-based bots to address outage related queries.</p></div><img alt="Image" loading="lazy" width="1920" height="1200" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7EAY6XZQOCrjnQSr8SEi9J/1f87fb33d18e7f497c55755f5f051370/3.3.webp?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7EAY6XZQOCrjnQSr8SEi9J/1f87fb33d18e7f497c55755f5f051370/3.3.webp?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7EAY6XZQOCrjnQSr8SEi9J/1f87fb33d18e7f497c55755f5f051370/3.3.webp?w=3840&q=50&fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>TALK TO AN EXPERT</span></div></button></div></div></section><section data-category-label="omnichannel-service" class="relative"><div id="omnichannel-service" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">Omnichannel Service</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Improve subscriber loyalty with exceptional support</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Build stronger connections with your subscribers by delivering omnichannel support across 30+ voice, social and digital channels.</div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R59d9ammmlda:-content-0" data-state="active" id="radix-:R59d9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Anticipate issues</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R59d9ammmlda:-content-1" data-state="inactive" id="radix-:R59d9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Offer seamless self-service</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R59d9ammmlda:-content-2" data-state="inactive" id="radix-:R59d9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Improve agent performance</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R59d9ammmlda:-trigger-0" id="radix-:R59d9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Proactively resolve service issues</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Identify top call center issues like billing, overcharging and late payment with Sprinklr’s NLP and discover what to fix and automate. Pre-emptively notify customers about upcoming incidents like bill shocks to improve their experience.</p></div><img alt="Image" loading="lazy" width="3519" height="2203" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7JGEDR0qVSrgP25h62718v/17e3727c38dc641016837a2668b31ffd/4_1.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/7JGEDR0qVSrgP25h62718v/17e3727c38dc641016837a2668b31ffd/4_1.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R59d9ammmlda:-trigger-1" id="radix-:R59d9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Reduce your contact center volume with self-serve tools</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Leverage 150+ pre-built conversational bot journeys to address recurring queries. Personalize them by integrating your CRM to fetch subscriber details. Use SEO-optimized community and knowledge base for technical support and troubleshooting.</p></div><img alt="Image" loading="lazy" width="4144" height="2582" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1gkBf0e0XFfPxVG3GYCZFS/52b84a3dd30ed79fa6700ec40f16555e/4.2.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/1gkBf0e0XFfPxVG3GYCZFS/52b84a3dd30ed79fa6700ec40f16555e/4.2.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R59d9ammmlda:-trigger-2" id="radix-:R59d9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Enable your agents to deliver faster resolution</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Prioritize high ARPU cases and route them to your most skilled agents. Assist agents in maintaining on-brand responses in regional languages. Improve FCR with AI-powered guided workflows recommendations.</p></div><img alt="Image" loading="lazy" width="3902" height="2939" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/40vLhI25Vn2KIzZgaz78x7/3570ae868359655db286a55aa56649b9/4.3.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/40vLhI25Vn2KIzZgaz78x7/3570ae868359655db286a55aa56649b9/4.3.png?w=3840&q=50&fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>GET IN TOUCH</span></div></button></div></div></section><section data-category-label="maximize-customer-lifetime-value" class="relative"><div id="maximize-customer-lifetime-value" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">Maximize Customer Lifetime Value</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Enable your contact center agents to drive ARPU and retention</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Maximize agent productivity, conversions and collections, and drive AI-powered automation.</div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R5bd9ammmlda:-content-0" data-state="active" id="radix-:R5bd9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Reduce churn</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R5bd9ammmlda:-content-1" data-state="inactive" id="radix-:R5bd9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Drive upsell and cross-sell</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R5bd9ammmlda:-content-2" data-state="inactive" id="radix-:R5bd9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Improve collections</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R5bd9ammmlda:-trigger-0" id="radix-:R5bd9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Predict churn and retain customers</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Use social listening to identify possible churners. Create audience lists for retention campaigns based on CSAT scores. Use automated outbound calling with voice bots to offer discounts.</p></div><img alt="Image" loading="lazy" width="3420" height="2468" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4b1hLFJOxIRe5DxJjahmyt/2160851c5ce18ae89c74ea2e63a6018a/5_1.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/4b1hLFJOxIRe5DxJjahmyt/2160851c5ce18ae89c74ea2e63a6018a/5_1.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R5bd9ammmlda:-trigger-1" id="radix-:R5bd9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Drive revenue with contextual upsell/cross-sell</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Integrate CX profiles, CRM, and billing data to identify revenue opportunities. Communicate pre-approved offers and upgrades to customers showing renewal intent. Set up conversational commerce journeys across 30+ channels.</p></div><img alt="Image" loading="lazy" width="4045" height="2564" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7hxEfPNbXd9SgDdyTMZS4g/299250e2440736b5a3143ccbab88efa4/5.2.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/7hxEfPNbXd9SgDdyTMZS4g/299250e2440736b5a3143ccbab88efa4/5.2.png?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R5bd9ammmlda:-trigger-2" id="radix-:R5bd9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Optimize your collection workflows</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Send automated reminders for bill payments. Improve the collection of dues from customers with automated outbound calling. Share payment details with customers post calls on WhatsApp or any other channel.</p></div><img alt="Image" loading="lazy" width="4088" height="2578" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7IrBiTz5QXvBWXsIS9cpE6/f81cd4ae7c1f30ebf7e19d4051fbf879/5.3.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/7IrBiTz5QXvBWXsIS9cpE6/f81cd4ae7c1f30ebf7e19d4051fbf879/5.3.png?w=3840&q=50&fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>REQUEST DEMO</span></div></button></div></div></section></div></div><!--/$--></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="56DyYV6vOB0TVU3LGta7YY"><!--$--><div class="relative z-0"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><mask id="blur-1-:Rrammmlda:"><circle cx="0" cy="0" style="r:clamp(250px, 40vw, 800px)" fill="url(#blur)"></circle></mask><mask id="blur-2-:Rrammmlda:"><circle cx="0" cy="0" style="r:clamp(250px, 40vw, 800px)" fill="url(#blur)"></circle></mask><clipPath id="curve-mask-:Rrammmlda:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:Rrammmlda:)"><rect class="fill-[#FFFFFF]" x="0" y="0" height="100%" width="100%"></rect><circle cx="0" cy="0" style="r:clamp(250px, 40vw, 800px)" class="fill-primaryEarthGreen" mask="url(#blur-1-:Rrammmlda:)"></circle><circle cx="0" cy="0" style="r:clamp(250px, 40vw, 800px)" class="fill-primarySkyBlue" mask="url(#blur-2-:Rrammmlda:)"></circle></g></svg></div><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="heroWidget" id="2JuHTRw3xabP3a7MrSk2Ll"><div class="flex flex-col items-center text-center gap-3 px-2 relative overflow-x-clip"><div class="flex flex-col dark:text-white justify-center items-center tablet-sm:px-4 max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[866px] desktop-lg:max-w-[1234px]"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3"><p>Ready to maximize your subscribers’ lifetime value?</p></div><div class="flex flex-col items-center gap-6 tablet-sm:flex-row justify-center mt-6 tablet-sm:mt-8 desktop-lg:mt-16"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>Talk to an Expert</span></div></button></div></div></div></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="1mjD33vvzxtJfYBwbh5xrA"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="ResourceGridWidget" id="48jK67CEjcrDC2gbq6CcIc"><!--$--><div class="mx-auto max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px]"><p class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-sm:text-tablet-sm/heading-2 desktop-lg:text-desktop-large/heading-3 text-center mb-8 tablet-sm:mb-12 desktop-sm:mb-16 w-full">Sprinklr resources</p><div class="hidden desktop-sm:block"><div class="grid grid-flow-col auto-cols-fr gap-5 desktop-lg:gap-10"><div class="w-full"><a class="peer" href="/blog/average-customer-retention-rate/"><div class="rounded-sm-alt w-full overflow-hidden"><img alt="Image" loading="lazy" width="4457" height="2422" decoding="async" data-nimg="1" class="w-full h-auto object-cover max-h-[340px] transform hover:scale-105 transition-transform ease-in-out duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6LJgRMFPKOqKVQJwHTydfq/33d5223db6effda20d311c13d5f253c9/average-customer-retention-blog-banner.jpeg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/6LJgRMFPKOqKVQJwHTydfq/33d5223db6effda20d311c13d5f253c9/average-customer-retention-blog-banner.jpeg?w=3840&q=50&fm=webp"/></div></a><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-6">BLOG</div><a class="peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/average-customer-retention-rate/"><span class="whitespace-pre-line block text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-5 desktop-lg:mt-5 hover:text-primaryOceanBlue hover:underline">Average customer retention rate by industry</span></a><p class="whitespace-pre-line text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-3 mt-4">Customer retention is the ability of a business to retain customers over a given period. It is a critical measure of your business's long-term success.</p><a href="/blog/average-customer-retention-rate/"><span class="flex items-center gap-3 text-baseBlack dark:text-white cursor-pointer desktop-sm:mt-6 desktop-lg:mt-8 hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div><div class="flex flex-col tablet-sm:gap-12 tablet-sm:h-full desktop-sm:gap-14"><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/events/customer-care-telecom/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="Image" loading="lazy" width="3600" height="2401" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4kWkC7B1C0VQRzigunvi4G/b17a7a3695eb809c37b8b2db8010d94d/WomanPhoneKitchen.jpg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/4kWkC7B1C0VQRzigunvi4G/b17a7a3695eb809c37b8b2db8010d94d/WomanPhoneKitchen.jpg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">EVENT</div><div class="flex flex-col flex-1 justify-between"><a href="/events/customer-care-telecom/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Digital Customer Care for Telecom</p></a><a href="/events/customer-care-telecom/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/stories/latin-american-telecom/"><img alt="Image" loading="lazy" width="2413" height="1810" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2DNlhugHxgQtq1W4AJSpG4/d7007b31d66cb66b6d69b44fa941f7d2/GirlsOnPhones.jpg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/2DNlhugHxgQtq1W4AJSpG4/d7007b31d66cb66b6d69b44fa941f7d2/GirlsOnPhones.jpg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">CUSTOMER STORY</div><div class="flex flex-col flex-1 justify-between"><a href="/stories/latin-american-telecom/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Latin American telecom slashes support costs</p></a><a href="/stories/latin-american-telecom/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/stories/middle-eastern-telecommunications-company/"><img alt="Image" loading="lazy" width="6288" height="4192" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7lwatE2lyhqetlQYprFQaS/a3f84c311a211c47eac876ec8287e3d7/travel-connection-airplane-music-technology-headphones-mobile-phone-man-smart-phone-listening-tech_t20_ooRY0A.jpg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/7lwatE2lyhqetlQYprFQaS/a3f84c311a211c47eac876ec8287e3d7/travel-connection-airplane-music-technology-headphones-mobile-phone-man-smart-phone-listening-tech_t20_ooRY0A.jpg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">CUSTOMER STORY</div><div class="flex flex-col flex-1 justify-between"><a href="/stories/middle-eastern-telecommunications-company/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Middle Eastern telco cuts resolution time with Sprinklr</p></a><a href="/stories/middle-eastern-telecommunications-company/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div></div></div></div><div class="block desktop-sm:hidden"><div class="grid grid-cols-1 tablet-sm:grid-cols-2 gap-y-8 desktop-sm:gap-y-10 gap-x-4"><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/average-customer-retention-rate/"><img alt="Image" loading="lazy" width="4457" height="2422" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6LJgRMFPKOqKVQJwHTydfq/33d5223db6effda20d311c13d5f253c9/average-customer-retention-blog-banner.jpeg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/6LJgRMFPKOqKVQJwHTydfq/33d5223db6effda20d311c13d5f253c9/average-customer-retention-blog-banner.jpeg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/average-customer-retention-rate/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Average customer retention rate by industry</p></a><a href="/blog/average-customer-retention-rate/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/events/customer-care-telecom/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="Image" loading="lazy" width="3600" height="2401" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4kWkC7B1C0VQRzigunvi4G/b17a7a3695eb809c37b8b2db8010d94d/WomanPhoneKitchen.jpg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/4kWkC7B1C0VQRzigunvi4G/b17a7a3695eb809c37b8b2db8010d94d/WomanPhoneKitchen.jpg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">EVENT</div><div class="flex flex-col flex-1 justify-between"><a href="/events/customer-care-telecom/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Digital Customer Care for Telecom</p></a><a href="/events/customer-care-telecom/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/stories/latin-american-telecom/"><img alt="Image" loading="lazy" width="2413" height="1810" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2DNlhugHxgQtq1W4AJSpG4/d7007b31d66cb66b6d69b44fa941f7d2/GirlsOnPhones.jpg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/2DNlhugHxgQtq1W4AJSpG4/d7007b31d66cb66b6d69b44fa941f7d2/GirlsOnPhones.jpg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">CUSTOMER STORY</div><div class="flex flex-col flex-1 justify-between"><a href="/stories/latin-american-telecom/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 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