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Revolutionizing Retail: 200+ brands rely on Sprinklr to redefine shopping experiences

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Digital Twin</span></a></div></div><div class="border-t border-gainsboroGray pt-6"><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Platform</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 47 34" class="h-5 flex-none me-3"><g clip-path="url(#service_svg__a)"><path d="M23.512 6.123C15.999-3.201-1.1.196.064 15.229c.593 7.724 6.582 14.282 12.359 18.865l2.116-4.78c.799-1.57 2.058-2.895 3.63-3.823a10.361 10.361 0 0 1 5.258-1.42c1.86 0 3.684.492 5.257 1.42 1.573.928 2.832 2.253 3.63 3.823l2.117 4.78c5.777-4.583 11.766-11.141 12.358-18.865C48.123.177 31.045-3.2 23.512 6.123Zm0 16.099a5.83 5.83 0 0 1-3.08-.872 5.27 5.27 0 0 1-2.043-2.323 4.856 4.856 0 0 1-.315-2.99 5.08 5.08 0 0 1 1.517-2.65 5.677 5.677 0 0 1 2.839-1.417 5.912 5.912 0 0 1 3.203.295 5.48 5.48 0 0 1 2.488 1.906c.61.851.935 1.852.935 2.876 0 1.372-.584 2.688-1.624 3.66-1.04.97-2.45 1.515-3.92 1.515Z"></path></g><defs><clipPath id="service_svg__a"><path fill="#fff" d="M0 0h47v33.167H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Service</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/customer-service/inbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Inbound Voice</span></div></a><a href="/products/customer-service/outbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Voice</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/products/customer-service/livechat/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Live Chat Support</span></div></a><a href="/products/customer-service/community-forum/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Communities</span></div></a><a href="/products/customer-service/conversational-ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational AI Platform</span></div></a><a href="/products/customer-service/conversational-ivr/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational IVR</span></div></a><a href="/products/customer-service/knowledge-base/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Knowledge Base Software</span></div></a><a href="/products/customer-service/agent-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified Agent Desktop</span></div></a><a href="/products/customer-service/agent-assist/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Agent Assist</span></div></a><a href="/products/customer-service/omnichannel-routing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Routing</span></div></a><a href="/products/customer-service/quality-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI-Powered Quality Management</span></div></a><a href="/products/customer-service/supervisor-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Supervisor Console</span></div></a><a href="/products/customer-service/conversational-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Analytics</span></div></a><a href="/products/customer-service/workforce-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Management</span></div></a><a href="/products/customer-service/analytics-and-reporting/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Reporting and Analytics</span></div></a><a href="/products/customer-service/omnichannel-survey/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Surveys</span></div></a><a href="/products/customer-service/guided-workflow/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Guided Workflows</span></div></a><a href="/products/customer-service/service-command-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Service Command Center</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 50 45" class="h-5 flex-none me-3"><g clip-path="url(#social_svg__a)"><path d="M18.83 2.901C8.436 2.901 0 11.354 0 21.788c0 10.435 8.435 18.869 18.83 18.869 10.397 0 18.832-8.452 18.832-18.869S29.227 2.901 18.83 2.901Zm0 7.263c2.609 0 4.713 2.127 4.713 4.722 0 2.595-2.122 4.721-4.712 4.721s-4.712-2.126-4.712-4.721 2.122-4.722 4.712-4.722Zm0 23.23a12.747 12.747 0 0 1-9.082-3.785l1.511-3.514c1.349-2.83 4.227-4.794 7.554-4.794a8.361 8.361 0 0 1 7.554 4.794l1.51 3.514c-2.32 2.325-5.52 3.785-9.064 3.785h.018ZM42.556 45c2.98 0 5.396-2.42 5.396-5.406a5.401 5.401 0 0 0-5.396-5.407 5.401 5.401 0 0 0-5.396 5.407 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m41.036 38.498.021-.029c.42-.568.3-1.37-.268-1.79l-7.998-5.923a1.275 1.275 0 0 0-1.786.268l-.021.03c-.42.568-.3 1.369.268 1.789l7.998 5.924c.567.42 1.367.3 1.786-.269ZM44.607 10.813c2.98 0 5.395-2.42 5.395-5.407A5.401 5.401 0 0 0 44.607 0a5.401 5.401 0 0 0-5.396 5.406 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m43.061 6.449-.02-.03a1.275 1.275 0 0 0-1.768-.367l-8.311 5.475a1.281 1.281 0 0 0-.366 1.772l.02.03c.387.59 1.18.755 1.768.366l8.312-5.474c.589-.388.753-1.182.365-1.772Z"></path></g><defs><clipPath id="social_svg__a"><path fill="#fff" d="M0 0h50v45H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Social</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/social-media-management/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/social-media-management/social-media-publishing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Publishing and Engagement</span></div></a><a href="/products/social-media-management/employee-advocacy-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Employee Advocacy</span></div></a><a href="/products/social-media-management/distributed-marketing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Marketing for Distributed Teams</span></div></a></div><div class="h-full border-t border-gainsboroGray pt-6 mt-6"><p class="text-mediumGrey text-desktop-large/overline-4-bold uppercase mb-[18px]">Works Best With</p><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Customer Service</span></div></a></div></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 53 40" class="h-5 flex-none me-3"><path d="m36.974 25.509 13.613 8.296a3 3 0 0 1 .98 4.13l-.396.638c-.867 1.408-2.734 1.84-4.148.976l-13.5-8.24"></path><path d="M19.74 0C8.843 0 0 8.803 0 19.653c0 10.85 8.843 19.653 19.74 19.653 10.898 0 19.74-8.804 19.74-19.653C39.48 8.803 30.639 0 19.74 0Zm0 7.565c2.734 0 4.94 2.214 4.94 4.917S22.455 17.4 19.74 17.4c-2.715 0-4.94-2.215-4.94-4.918 0-2.703 2.225-4.917 4.94-4.917Zm0 24.195c-3.714 0-7.089-1.502-9.521-3.942l1.584-3.66c1.414-2.947 4.43-4.993 7.918-4.993a8.77 8.77 0 0 1 7.92 4.993l1.583 3.66c-2.432 2.421-5.788 3.942-9.503 3.942h.02Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Insights</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/consumer-intelligence/competitive-benchmarking/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Competitive Insights and Benchmarking</span></div></a><a href="/products/consumer-intelligence/product-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Product Insights</span></div></a><a href="/products/consumer-intelligence/location-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Location Insights</span></div></a><a href="/products/consumer-intelligence/visual-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Visual Insights</span></div></a><a href="/products/consumer-intelligence/media-monitoring/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Media Monitoring and Analytics</span></div></a><a href="/products/consumer-intelligence/surveys/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Surveys</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 42 43" class="h-5 flex-none me-3"><path d="M20.514 0H4.975C2.232 0 0 2.222 0 4.953v33.772c0 1.832 1.022 3.41 2.505 4.275l1.976-4.563a9.16 9.16 0 0 1 16.528 0L22.985 43c1.482-.848 2.505-2.443 2.505-4.275V4.953C25.49 2.223 23.258 0 20.514 0Zm-7.77 31.398c-2.845 0-5.162-2.307-5.162-5.14 0-2.833 2.317-5.14 5.163-5.14 2.845 0 5.162 2.307 5.162 5.14 0 2.833-2.317 5.14-5.162 5.14ZM31.352 12.74h-.528c-1.27 0-2.3 1.024-2.3 2.29v12.23c0 1.264 1.03 2.29 2.3 2.29h.528c1.27 0 2.3-1.026 2.3-2.29V15.03c0-1.265-1.03-2.29-2.3-2.29ZM39.7 6.378h-.529c-1.27 0-2.3 1.025-2.3 2.29V33.62c0 1.264 1.03 2.29 2.3 2.29h.529c1.27 0 2.3-1.026 2.3-2.29V8.668c0-1.265-1.03-2.29-2.3-2.29Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Marketing</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/marketing-and-advertising/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/marketing-and-advertising/content-marketing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Marketing and Campaign Planning</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/products/marketing-and-advertising/marketing-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Marketing Analytics</span></div></a><a href="/products/marketing-and-advertising/ad-comment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Ad Comment Moderation</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Platform</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/platform/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/platform/ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI</span></div></a><a href="/products/platform/ai-plus/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI+</span></div></a><a href="/products/platform/ai-studio/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Studio</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security</span></div></a><a href="/products/platform/integrations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Integrations</span></div></a><a href="/products/platform/sprinklr-sandbox/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sandbox</span></div></a><a href="/products/platform/display/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Display</span></div></a><a href="/products/platform/presentations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Presentations</span></div></a><a href="/products/platform/active-data-retention/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Active Data Retention</span></div></a><a data-link-type="external" href="https://developer.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">API</span></div></a></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="MULTI_LEVEL_INFO_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Solutions">Solutions</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid auto-cols-auto grid-flow-col auto-rows-min"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Industry</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class=""><div class="grid auto-rows-auto auto-cols-full h-full"><div class="min-w-[274px] desktop-lg:min-w-[268px] max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto header-scrollbar p-8"><div class="grid auto-rows-max gap-y-4"><a href="/industries/cpg/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CPG</span></div></a><a href="/industries/financial-services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Financial Services</span></div></a><a href="/industries/government/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Government</span></div></a><a href="/industries/retail/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Retail</span></div></a><a href="/industries/technology/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Technology</span></div></a><a href="/industries/telecom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Telecommunications</span></div></a><a href="/industries/travel-hospitality/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Travel &amp; Hospitality</span></div></a></div></div></div></div><div class="hidden"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Marketing Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Customer Service Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Marketing Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/marketing/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/marketing/crisis-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Crisis Management</span></div></a><a href="/teams/marketing/campaign-content-lifecycle-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Lifecycle Management</span></div></a><a href="/teams/marketing/social-media-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Media Management</span></div></a><a href="/teams/marketing/compliant-digital-selling/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Compliant Digital Selling</span></div></a><a href="/teams/marketing/franchise-digital-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Franchise Digital Management</span></div></a><a href="/teams/marketing/executive-reputation-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Executive Reputation Management</span></div></a><a href="/teams/marketing/industry-insights-competitive-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Industry Insights and Competitive Intelligence</span></div></a><a href="/teams/marketing/creative-insights-production-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Creative Insights and Production Optimization</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Customer Service Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/customer-service/omnichannel-contact-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Contact Center</span></div></a><a href="/teams/customer-service/customer-self-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Self-Service</span></div></a><a href="/teams/customer-service/digital-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Digital Customer Service</span></div></a><a href="/teams/customer-service/outbound-campaign-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Campaign Management</span></div></a><a href="/teams/customer-service/workforce-engagement-and-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Engagement Management</span></div></a><a href="/teams/customer-service/contact-center-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Contact Center Intelligence</span></div></a><a href="/teams/customer-service/social-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/teams/customer-service/proactive-digital-engagement/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Proactive Digital Engagement</span></div></a></div></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINK"><a href="/unified-cxm/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Unified-CXM">Unified-CXM</span></div></a></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Customers">Customers</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/stories/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Stories</span></div></a><a href="/sprinklr-champion/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Champions</span></div></a><a data-link-type="external" href="https://community.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Community</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Company">Company</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/our-story/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Story</span></div></a><a href="/leadership/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Leadership</span></div></a><a href="/newsroom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Newsroom</span></div></a><a href="/partners/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Partners</span></div></a><a href="/careers/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Careers</span></div></a><a data-link-type="external" href="https://investors.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Investor Relations</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security &amp; Data Privacy</span></div></a><a href="/sustainability/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sustainability</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Resources">Resources</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="border-r border-menuBorder shrink-0 w-[252px]"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Learn</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Services</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Support</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/sprinklr-social-roi-estimator/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Social ROI Estimator</span></div></a><a href="/ai-maturity-assessment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Maturity Assessment</span></div></a><a href="/cx-wise/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CX-WISE</span></div></a><a href="/analyst-reports/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Analyst Reports</span></div></a><a href="/demo-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Demo Center</span></div></a><a href="/resources/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">eBooks &amp; Reports</span></div></a><a href="/events/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Events &amp; Webinars</span></div></a><a href="/blog/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Blog</span></div></a><a href="/cxm/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified-CXM Guide</span></div></a><a href="/forbes-influential-cmos-2024/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Forbes Influential CMO 2024</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Services</span></div></a><a href="/sprinklr-training/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Training</span></div></a><a href="/agency/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">For Agencies</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/help/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Help Center</span></div></a><a data-link-type="external" href="https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Release Notes</span></div></a><a href="/contact-us/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Contact Us</span></div></a></div></div></div></div></div></div></div></div></li></ul></div><div class="flex justify-end flex-1 items-center gap-5 desktop-lg:gap-10"><a href="/pricing/customer-service/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Pricing">Pricing</span></div></a><a data-link-type="external" href="https://lite.sprinklr.com/signup" target="_blank" rel="noreferrer noopener"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Free Trial">Free Trial</span></div></a><a href="/demo/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Demo</button></a></div></div></div></div></div></div><!--/$--><main data-element-id="page-template-solution-by-industries" data-element-type="page-template"><section data-widget-name="heroWidget" id="35KIVhEBtPAyHHF5nvr1Ag"><div class="grid pt-12 gap-10 px-6 tablet-sm:grid-cols-2 tablet-sm:gap-4 tablet-sm:ps-10 tablet-sm:pt-16 desktop-sm:ps-44 desktop-sm:pt-[100px] desktop-sm:gap-5 desktop-lg:ps-[248px] desktop-lg:pt-[140px] desktop-lg:gap-10 justify-center items-center relative overflow-hidden pb-12 tablet-sm:pb-24 desktop-sm:pb-[180px] desktop-lg:pb-[220px]"><div class="flex flex-col dark:text-white justify-center max-w-[312px] tablet-sm:max-w-[336px] desktop-sm:max-w-[456px] desktop-lg:max-w-[596px] max-tablet-sm:items-center max-tablet-sm:text-center"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1 text-cometBlack uppercase mb-1.5 tablet-sm:mb-3 desktop-sm:mb-4"><h1>Sprinklr for Retail brands</h1></div><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-sm:text-tablet-sm/heading-2 desktop-lg:text-desktop-large/heading-2"><h2>200+ retail brands rely on Sprinklr to redefine shopping experiences</h2></div><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-primarySpaceGrey dark:text-white text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-4 desktop-lg:mt-6"><p>Leverage the power of the Sprinklr platform to stay ahead of consumer trends, elevate shopping experience and drive loyalty.</p></div><div class="flex flex-col gap-6 tablet-sm:flex-row justify-center tablet-sm:justify-start items-start mt-6 tablet-sm:mt-4 desktop-sm:mt-10 desktop-lg:mt-12"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>REQUEST DEMO</span></div></button></div></div><div class="rounded tablet-sm:w-max"><img alt="Hero image Retail" fetchPriority="high" width="1420" height="887" decoding="async" data-nimg="1" class="rounded-s w-auto max-tablet-sm:max-w-[312px] mx-auto tablet-sm:h-[360px] desktop-sm:h-[414px] desktop-lg:h-[528px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4TtmJQ6KQPG1tjXQYs1b0Z/7826f009f8350ce045669e946553b281/Retail_new.webp?w=1920&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4TtmJQ6KQPG1tjXQYs1b0Z/7826f009f8350ce045669e946553b281/Retail_new.webp?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4TtmJQ6KQPG1tjXQYs1b0Z/7826f009f8350ce045669e946553b281/Retail_new.webp?w=3840&amp;q=50&amp;fm=webp"/></div><div class="absolute bottom-0 left-0 w-full mt-6 tablet:mt-12 desktop-sm:mt-8 pb-14 tablet:pb-[120px]"><div class="absolute h-full top-0 w-full flex flex-col"><div class="absolute -left-1/4 top-0 -translate-y-1/4 w-full aspect-square rounded-full -z-10 bg-primarySkyBlue/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div><div class="absolute -right-1/4 top-0 -translate-y-1/4 w-full aspect-square rounded-full -z-10 bg-primaryEarthGreen/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div></div></div></div></section><section data-widget-name="widgetProductSection" id="vVMy4RMoetudME3vKzl3k"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-10 tablet-sm:pt-16 desktop-lg:pt-20 pb-8 tablet-sm:pb-12 desktop-lg:pb-16 relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetLogoStrip" id="3ivXBlhQJy2rkXI3hgbmqb"><!--$--><div><div class="max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto flex justify-center text-center w-full text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1 uppercase"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4"><p>The world&#x27;s leading retailers transformed their customer experience with Sprinklr</p></div></div><div style="--animation-duration:0ms" class="overflow-hidden flex group fade-edges mt-4 tablet-sm:mt-6 desktop-lg:mt-8 h-8 tablet-sm:h-10 desktop-sm:h-12 desktop-lg:h-[60px]"><div class="shrink-0 h-full animate-[slide_var(--animation-duration)_infinite_linear_none_running] group-hover:paused flex items-center gap-8 pe-8"><img alt="Superdry logo" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1muyZoaOPFYJ6bYEHRPWSQ/cc0b0800093dc5140a086ea7a9e759d5/Superdry.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1muyZoaOPFYJ6bYEHRPWSQ/cc0b0800093dc5140a086ea7a9e759d5/Superdry.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1muyZoaOPFYJ6bYEHRPWSQ/cc0b0800093dc5140a086ea7a9e759d5/Superdry.svg?w=640&amp;q=50"/><img alt="Puma" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3sHk0yUmmkbEFtu1GBJpqV/f7aa4e8e7c3488ea5f841978abad3beb/Puma.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/3sHk0yUmmkbEFtu1GBJpqV/f7aa4e8e7c3488ea5f841978abad3beb/Puma.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/3sHk0yUmmkbEFtu1GBJpqV/f7aa4e8e7c3488ea5f841978abad3beb/Puma.svg?w=640&amp;q=50"/><img alt="Hugo Boss" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1nV55x8hr936LMkKHY6JnL/4573687f9928e7c65de27026a0d8fe75/Hugo_Boss.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1nV55x8hr936LMkKHY6JnL/4573687f9928e7c65de27026a0d8fe75/Hugo_Boss.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1nV55x8hr936LMkKHY6JnL/4573687f9928e7c65de27026a0d8fe75/Hugo_Boss.svg?w=640&amp;q=50"/><img alt="Lenskart" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2XFl2gJat2wEEAFulMchb4/9e69116ff859612fe9aeaaa06b5b6cf3/Lenskart.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/2XFl2gJat2wEEAFulMchb4/9e69116ff859612fe9aeaaa06b5b6cf3/Lenskart.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/2XFl2gJat2wEEAFulMchb4/9e69116ff859612fe9aeaaa06b5b6cf3/Lenskart.svg?w=640&amp;q=50"/><img alt="Cdiscount" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/9R2SCtb2ex46eUD5VPPzD/15a9293b5ff7b0089c8ff54ffe34d5e4/Cdiscount.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/9R2SCtb2ex46eUD5VPPzD/15a9293b5ff7b0089c8ff54ffe34d5e4/Cdiscount.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/9R2SCtb2ex46eUD5VPPzD/15a9293b5ff7b0089c8ff54ffe34d5e4/Cdiscount.svg?w=640&amp;q=50"/><img alt="Catch" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4REynham3vF5IpSaxvARey/4571e46118f99a072915d878a52fb4a4/Catch.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/4REynham3vF5IpSaxvARey/4571e46118f99a072915d878a52fb4a4/Catch.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/4REynham3vF5IpSaxvARey/4571e46118f99a072915d878a52fb4a4/Catch.svg?w=640&amp;q=50"/><img alt="Pharmacy2U" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/eR3QNCo88PIm8ZkqqpwZf/80cfa0913f84e30ae1cbed8004282093/Pharmacy2U.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/eR3QNCo88PIm8ZkqqpwZf/80cfa0913f84e30ae1cbed8004282093/Pharmacy2U.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/eR3QNCo88PIm8ZkqqpwZf/80cfa0913f84e30ae1cbed8004282093/Pharmacy2U.svg?w=640&amp;q=50"/><img alt="Moncler" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1ROso8VOEIH4FE7N32HznT/d1548b244b3dd8866329be7f95cdddd5/Moncler.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1ROso8VOEIH4FE7N32HznT/d1548b244b3dd8866329be7f95cdddd5/Moncler.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1ROso8VOEIH4FE7N32HznT/d1548b244b3dd8866329be7f95cdddd5/Moncler.svg?w=640&amp;q=50"/></div><div aria-hidden="true" class="shrink-0 h-full animate-[slide_var(--animation-duration)_infinite_linear_none_running] group-hover:paused flex items-center gap-8 pe-8"><img alt="Superdry logo" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1muyZoaOPFYJ6bYEHRPWSQ/cc0b0800093dc5140a086ea7a9e759d5/Superdry.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1muyZoaOPFYJ6bYEHRPWSQ/cc0b0800093dc5140a086ea7a9e759d5/Superdry.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1muyZoaOPFYJ6bYEHRPWSQ/cc0b0800093dc5140a086ea7a9e759d5/Superdry.svg?w=640&amp;q=50"/><img alt="Puma" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3sHk0yUmmkbEFtu1GBJpqV/f7aa4e8e7c3488ea5f841978abad3beb/Puma.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/3sHk0yUmmkbEFtu1GBJpqV/f7aa4e8e7c3488ea5f841978abad3beb/Puma.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/3sHk0yUmmkbEFtu1GBJpqV/f7aa4e8e7c3488ea5f841978abad3beb/Puma.svg?w=640&amp;q=50"/><img alt="Hugo Boss" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1nV55x8hr936LMkKHY6JnL/4573687f9928e7c65de27026a0d8fe75/Hugo_Boss.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1nV55x8hr936LMkKHY6JnL/4573687f9928e7c65de27026a0d8fe75/Hugo_Boss.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1nV55x8hr936LMkKHY6JnL/4573687f9928e7c65de27026a0d8fe75/Hugo_Boss.svg?w=640&amp;q=50"/><img alt="Lenskart" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2XFl2gJat2wEEAFulMchb4/9e69116ff859612fe9aeaaa06b5b6cf3/Lenskart.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/2XFl2gJat2wEEAFulMchb4/9e69116ff859612fe9aeaaa06b5b6cf3/Lenskart.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/2XFl2gJat2wEEAFulMchb4/9e69116ff859612fe9aeaaa06b5b6cf3/Lenskart.svg?w=640&amp;q=50"/><img alt="Cdiscount" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/9R2SCtb2ex46eUD5VPPzD/15a9293b5ff7b0089c8ff54ffe34d5e4/Cdiscount.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/9R2SCtb2ex46eUD5VPPzD/15a9293b5ff7b0089c8ff54ffe34d5e4/Cdiscount.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/9R2SCtb2ex46eUD5VPPzD/15a9293b5ff7b0089c8ff54ffe34d5e4/Cdiscount.svg?w=640&amp;q=50"/><img alt="Catch" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4REynham3vF5IpSaxvARey/4571e46118f99a072915d878a52fb4a4/Catch.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/4REynham3vF5IpSaxvARey/4571e46118f99a072915d878a52fb4a4/Catch.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/4REynham3vF5IpSaxvARey/4571e46118f99a072915d878a52fb4a4/Catch.svg?w=640&amp;q=50"/><img alt="Pharmacy2U" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/eR3QNCo88PIm8ZkqqpwZf/80cfa0913f84e30ae1cbed8004282093/Pharmacy2U.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/eR3QNCo88PIm8ZkqqpwZf/80cfa0913f84e30ae1cbed8004282093/Pharmacy2U.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/eR3QNCo88PIm8ZkqqpwZf/80cfa0913f84e30ae1cbed8004282093/Pharmacy2U.svg?w=640&amp;q=50"/><img alt="Moncler" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1ROso8VOEIH4FE7N32HznT/d1548b244b3dd8866329be7f95cdddd5/Moncler.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1ROso8VOEIH4FE7N32HznT/d1548b244b3dd8866329be7f95cdddd5/Moncler.svg?w=640&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1ROso8VOEIH4FE7N32HznT/d1548b244b3dd8866329be7f95cdddd5/Moncler.svg?w=640&amp;q=50"/></div></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="13QqBkmSP69DlKh3X8WncS"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:0;--tablet-curve-height:0;--desktop-small-curve-height:0;--desktop-large-curve-height:0"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetContentCarousel" id="1gVDENJKCpDttKOJuIGtOa"><!--$--><div><div class="overflow-hidden w-full"><div class="grid transform-gpu [--slides-to-show:--slides-to-show-mobile] tablet-sm:[--slides-to-show:--slides-to-show-tablet-small] tablet:[--slides-to-show:--slides-to-show-tablet] desktop-sm:[--slides-to-show:--slides-to-show-desktop]" style="--slides-to-show-desktop:1;--slides-to-show-mobile:1;--slides-to-show-tablet:1;--slides-to-show-tablet-small:1;--center-offset:calc((var(--slides-to-show) - 1) / 2);--clone-count:1;--active-slide-index:0;grid-auto-columns:calc(100% / var(--slides-to-show));grid-auto-flow:column;transform:translateX(calc((100% / var(--slides-to-show)) * (var(--center-offset) - var(--clone-count) - var(--active-slide-index))))"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>Sprinklr makes it easy for us to see everything that’s happening in the world across brands. It gives us the ability to see real-time sentiment and to deep dive into customer reactions and responses to our content.</p></div></div><div class="flex gap-5 items-center"><img alt="Senior Director of Brand and Social Marketing" loading="lazy" width="200" height="200" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4bWTuHN20wUmKvwUNxdCYk/9f4f179ccca8264051c04b3736ee7573/SamsClub_headshot_2x.png?w=256&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4bWTuHN20wUmKvwUNxdCYk/9f4f179ccca8264051c04b3736ee7573/SamsClub_headshot_2x.png?w=640&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4bWTuHN20wUmKvwUNxdCYk/9f4f179ccca8264051c04b3736ee7573/SamsClub_headshot_2x.png?w=640&amp;q=50&amp;fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Sabrina Callahan</span><span class="font-normal">, <br/>Senior Director of Brand and Social Marketing</span><span class="font-normal">, <!-- -->Sam’s Club</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="Logo" loading="lazy" width="1500" height="944" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7csdExUjHww9KMh1jc2m62/02cd20e99d86000baf63700476b14ed2/MicrosoftTeams-image__35_.png?w=1920&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7csdExUjHww9KMh1jc2m62/02cd20e99d86000baf63700476b14ed2/MicrosoftTeams-image__35_.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7csdExUjHww9KMh1jc2m62/02cd20e99d86000baf63700476b14ed2/MicrosoftTeams-image__35_.png?w=3840&amp;q=50&amp;fm=webp"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">How Sam’s Club unified social customer care with a social-first digital presence</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Sam’s Club uses Sprinklr Service to provide proactive, omnichannel customer service across 30+ social and messaging platforms.</div><a href="/stories/sams-club/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>Sprinklr provides us with a unique platform that allows us to improve each customer experience while giving our agents the opportunity to become top performers.</p></div></div><div class="flex gap-5 items-center"><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Louis Brun-Ney</span><span class="font-normal">, <br/>Director of Customer Services</span><span class="font-normal">, <!-- -->Cdiscount</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="Image" loading="lazy" width="200" height="60" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/62xCxuA5tpYf2fF2jqgaP3/f3aa17365253e98d4502a6b293a1e1cb/Cdiscount.png?w=256&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/62xCxuA5tpYf2fF2jqgaP3/f3aa17365253e98d4502a6b293a1e1cb/Cdiscount.png?w=640&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/62xCxuA5tpYf2fF2jqgaP3/f3aa17365253e98d4502a6b293a1e1cb/Cdiscount.png?w=640&amp;q=50&amp;fm=webp"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">How Cdiscount uses Sprinklr Service to analyze customer support interactions at scale and improve the customer experience</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Cdiscount implemented Sprinklr Service in order to enable a fundamental transformation of customer relations.</div><a href="/stories/cdiscount/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>We believe the future of our luxury brands will be defined by the experiences we create for our customers. Each brand within the Prada Group will be unified across in-person and digital channels in order to serve customers when and where they desire the best experience.</p></div></div><div class="flex gap-5 items-center"><img alt="Marketing Director" loading="lazy" width="996" height="565" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/604RC7EjXCV2uqNamX33VW/9a799f4396103b4782c417f463fa9ca7/Lorenzo_Bertelli__Prada.jpg?w=1080&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/604RC7EjXCV2uqNamX33VW/9a799f4396103b4782c417f463fa9ca7/Lorenzo_Bertelli__Prada.jpg?w=2048&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/604RC7EjXCV2uqNamX33VW/9a799f4396103b4782c417f463fa9ca7/Lorenzo_Bertelli__Prada.jpg?w=2048&amp;q=50&amp;fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Lorenzo Bertelli</span><span class="font-normal">, <br/>Marketing Director</span><span class="font-normal">, <!-- -->Prada Group</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="Logo" loading="lazy" width="129" height="20" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/23DpIxzZt4SwPykFwWEJVI/0ad3ff83e66375e5b71030d0e2fb8f75/Prada.svg?w=256&amp;q=50 1x, //images.ctfassets.net/ukazlt65o6hl/23DpIxzZt4SwPykFwWEJVI/0ad3ff83e66375e5b71030d0e2fb8f75/Prada.svg?w=384&amp;q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/23DpIxzZt4SwPykFwWEJVI/0ad3ff83e66375e5b71030d0e2fb8f75/Prada.svg?w=384&amp;q=50"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">How Prada Group leads digital innovation for luxury brands</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">The Prada Group began its journey to unify digital marketing in April 2020, implementing Sprinklr’s Sprinklr Marketing and Sprinklr Social products.</div><a href="/stories/prada-group/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>Sprinklr makes it easy for us to see everything that’s happening in the world across brands. It gives us the ability to see real-time sentiment and to deep dive into customer reactions and responses to our content.</p></div></div><div class="flex gap-5 items-center"><img alt="Senior Director of Brand and Social Marketing" loading="lazy" width="200" height="200" decoding="async" data-nimg="1" class="rounded-full object-cover aspect-square w-10 tablet-sm:w-[60px] flex-none" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4bWTuHN20wUmKvwUNxdCYk/9f4f179ccca8264051c04b3736ee7573/SamsClub_headshot_2x.png?w=256&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4bWTuHN20wUmKvwUNxdCYk/9f4f179ccca8264051c04b3736ee7573/SamsClub_headshot_2x.png?w=640&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4bWTuHN20wUmKvwUNxdCYk/9f4f179ccca8264051c04b3736ee7573/SamsClub_headshot_2x.png?w=640&amp;q=50&amp;fm=webp"/><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Sabrina Callahan</span><span class="font-normal">, <br/>Senior Director of Brand and Social Marketing</span><span class="font-normal">, <!-- -->Sam’s Club</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="Logo" loading="lazy" width="1500" height="944" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7csdExUjHww9KMh1jc2m62/02cd20e99d86000baf63700476b14ed2/MicrosoftTeams-image__35_.png?w=1920&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7csdExUjHww9KMh1jc2m62/02cd20e99d86000baf63700476b14ed2/MicrosoftTeams-image__35_.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7csdExUjHww9KMh1jc2m62/02cd20e99d86000baf63700476b14ed2/MicrosoftTeams-image__35_.png?w=3840&amp;q=50&amp;fm=webp"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">How Sam’s Club unified social customer care with a social-first digital presence</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Sam’s Club uses Sprinklr Service to provide proactive, omnichannel customer service across 30+ social and messaging platforms.</div><a href="/stories/sams-club/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto grid h-full desktop-sm:grid-cols-2 gap-8 tablet-sm:gap-10 desktop-sm:gap-8 desktop-lg:gap-10"><div class="flex flex-col items-start rounded-[12px] border-2 border-whiteSmoke h-full justify-center p-4 gap-4 tablet-sm:p-8 tablet-sm:gap-7 desktop-lg:p-12 desktop-lg:gap-8"><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 99 80" class="h-6 w-auto tablet-sm:h-8"><path fill="url(#quote_svg__a)" d="m27.9.85 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Zm55.5 0 14.4 11.4c-9.6 5.7-19.8 18-21.6 28.2.6-.3 3-.6 5.1-.6 9.9 0 17.7 7.8 17.7 18.9 0 11.1-9 20.4-20.4 20.4-12.3 0-23.1-9.9-23.1-27.3 0-20.7 11.4-39.3 27.9-51Z"></path><defs><linearGradient id="quote_svg__a" x1="-181.5" x2="27.75" y1="146.812" y2="-118.356" gradientUnits="userSpaceOnUse"><stop stop-color="#FCB549"></stop><stop offset="0.427" stop-color="#8ECD7B"></stop><stop offset="1" stop-color="#34C8ED"></stop></linearGradient></defs></svg><!--/$--><div class="h-fit"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 prose-headings:text-mobile-sm/body-3-bold prose-p:text-mobile-sm/body-3 tablet-sm:prose-headings:text-tablet-sm/body-3-bold tablet-sm:prose-p:text-tablet-sm/body-3 desktop-lg:prose-headings:text-desktop-large/body-2-bold desktop-lg:prose-p:text-desktop-large/body-2"><p>Sprinklr provides us with a unique platform that allows us to improve each customer experience while giving our agents the opportunity to become top performers.</p></div></div><div class="flex gap-5 items-center"><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-tablet-sm/body-3-bold desktop-lg:text-desktop-large/body-3-bold"><span>Louis Brun-Ney</span><span class="font-normal">, <br/>Director of Customer Services</span><span class="font-normal">, <!-- -->Cdiscount</span></div></div></div><div class="flex flex-col h-full justify-center items-start"><img alt="Image" loading="lazy" width="200" height="60" decoding="async" data-nimg="1" class="h-5 w-auto mb-4 tablet-sm:h-6 tablet-sm:mb-6 desktop-lg:h-8 desktop-lg:mb-8 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/62xCxuA5tpYf2fF2jqgaP3/f3aa17365253e98d4502a6b293a1e1cb/Cdiscount.png?w=256&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/62xCxuA5tpYf2fF2jqgaP3/f3aa17365253e98d4502a6b293a1e1cb/Cdiscount.png?w=640&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/62xCxuA5tpYf2fF2jqgaP3/f3aa17365253e98d4502a6b293a1e1cb/Cdiscount.png?w=640&amp;q=50&amp;fm=webp"/><span class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">How Cdiscount uses Sprinklr Service to analyze customer support interactions at scale and improve the customer experience</span><div class="text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-5 tablet-sm:mt-4 desktop-lg:mt-6">Cdiscount implemented Sprinklr Service in order to enable a fundamental transformation of customer relations.</div><a href="/stories/cdiscount/"><span class="flex items-center gap-3 text-baseBlack dark:text-white hover:text-primaryOceanBlue hover:underline mt-6 tablet-sm:mt-8 desktop-sm:mt-6 desktop-lg:mt-10"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Read Story</span></span></a></div></div></div></div><div class="flex justify-center w-full mt-12 gap-4 px-10"><button class="h-1.5 w-24 rounded-full bg-black dark:bg-white"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="4s9Olmuey4KKWUQkpPZ6my"><!--$--><div class="relative z-0 dark"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><mask id="blur-1-:Rpammmlda:"><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" fill="url(#blur)"></circle></mask><mask id="blur-2-:Rpammmlda:"><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" fill="url(#blur)"></circle></mask><mask id="blur-3-:Rpammmlda:"><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" fill="url(#blur)"></circle></mask><clipPath id="curve-mask-:Rpammmlda:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:Rpammmlda:)"><rect class="fill-primarySpaceGrey" x="0" y="0" height="100%" width="100%"></rect><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" class="fill-primaryEarthGreen/60" mask="url(#blur-1-:Rpammmlda:)"></circle><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" class="fill-primarySunOrange/60" mask="url(#blur-2-:Rpammmlda:)"></circle><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" class="fill-primarySkyBlue/60" mask="url(#blur-3-:Rpammmlda:)"></circle></g></svg></div><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="sideNavWrapperWidget" id="38RGCPkz6dPcJs32eVXNYu"><!--$--><div class="relative"><!--$--><div class="w-full" style="--header-height:0px;--subnav-offset:calc(-1 * (var(--header-height) + 0px + 32px))"><div class="bg-eclipse sticky w-full z-20 top-[--header-height]"><div class="touch-pan-x overflow-auto no-scrollbar grid w-full grid-flow-col auto-cols-[minmax(max-content,1fr)] justify-items-center mx-auto"></div></div><div class="mt-[72px] flex flex-col gap-16"><section data-category-label="360-degree-consumer-and-market-intelligence" class="relative"><div id="360-degree-consumer-and-market-intelligence" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">360-Degree Consumer and Market Intelligence</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Uncover key consumer and market insights with industry-leading AI</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Get real-time, actionable insights on global retail trends, competitors, purchase behaviors, your product mix and store performance. </div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R53d9ammmlda:-content-0" data-state="active" id="radix-:R53d9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Monitor consumer behavior</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R53d9ammmlda:-content-1" data-state="inactive" id="radix-:R53d9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Improve store management</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R53d9ammmlda:-content-2" data-state="inactive" id="radix-:R53d9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Optimize product mix</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R53d9ammmlda:-trigger-0" id="radix-:R53d9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Listen to learn what your consumers truly want</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Discover shopping preferences, pain points and loyalty drivers with AI-powered listening. Monitor geo, political and regulatory trends and benchmark against competitors&#x27; offerings.</p></div><img alt="Sprinklr social listening dashboard for Retail industry" loading="lazy" width="1140" height="882" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/z2tG1rSwdXnajOLIGdGij/7bab2f40615eb3d59c1d18c2182969e3/Group_1000003593.png?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/z2tG1rSwdXnajOLIGdGij/7bab2f40615eb3d59c1d18c2182969e3/Group_1000003593.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/z2tG1rSwdXnajOLIGdGij/7bab2f40615eb3d59c1d18c2182969e3/Group_1000003593.png?w=3840&amp;q=50&amp;fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R53d9ammmlda:-trigger-1" id="radix-:R53d9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Surface product and experience insights at the store level</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Rank your stores on key CX parameters, boost CSAT by discovering store-level issues and aid store managers in benchmarking against local competitors.</p></div><img alt="Sprinklr location insights for retail brands" loading="lazy" width="1129" height="843" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3ETVZRrkj3KMliz4mVtwcb/604fe0ac2e12abf6c3411106ccdf2017/1_2.png.webp?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/3ETVZRrkj3KMliz4mVtwcb/604fe0ac2e12abf6c3411106ccdf2017/1_2.png.webp?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/3ETVZRrkj3KMliz4mVtwcb/604fe0ac2e12abf6c3411106ccdf2017/1_2.png.webp?w=3840&amp;q=50&amp;fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R53d9ammmlda:-trigger-2" id="radix-:R53d9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Transform customer reviews into new business opportunities</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Identify gaps in product lines, and determine R&amp;D, expansion and sunset plans by combining public and first-party data. </p></div><img alt="Sprinklr product insights for retail industry" loading="lazy" width="1107" height="577" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6HqpJ8nByb6PAr8hVB6WPo/e39707eb2458ca0bd7d4b29c74ac59b5/1_3.png?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6HqpJ8nByb6PAr8hVB6WPo/e39707eb2458ca0bd7d4b29c74ac59b5/1_3.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6HqpJ8nByb6PAr8hVB6WPo/e39707eb2458ca0bd7d4b29c74ac59b5/1_3.png?w=3840&amp;q=50&amp;fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>Talk to an Expert</span></div></button></div></div></section><section data-category-label="omnichannel-engagement-and-customer-service" class="relative"><div id="omnichannel-engagement-and-customer-service" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">Omnichannel Engagement and Customer Service</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Improve CSAT, customer loyalty and repeat purchase with personalized customer service</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Drive customer delight with proactive support, seamless self-service and a unified experience across 30+ channels.</div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R55d9ammmlda:-content-0" data-state="active" id="radix-:R55d9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Anticipate customer issues</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R55d9ammmlda:-content-1" data-state="inactive" id="radix-:R55d9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Make self-service frictionless</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R55d9ammmlda:-content-2" data-state="inactive" id="radix-:R55d9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Optimize agent time</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R55d9ammmlda:-trigger-0" id="radix-:R55d9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Uncover reasons for customer dissatisfaction</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Listen to a full 100% of call-center conversations to uncover top issues across customer journeys. Improve CSAT by assisting impacted customers proactively.</p></div><img alt="contact center intelligence for retail brands" loading="lazy" width="1172" height="806" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/11y9JTSRWYf2DobWWjHIls/a0ea409cfae0ccf8fcb8abfbb4684b88/2_51.png?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/11y9JTSRWYf2DobWWjHIls/a0ea409cfae0ccf8fcb8abfbb4684b88/2_51.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/11y9JTSRWYf2DobWWjHIls/a0ea409cfae0ccf8fcb8abfbb4684b88/2_51.png?w=3840&amp;q=50&amp;fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R55d9ammmlda:-trigger-1" id="radix-:R55d9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Reduce service costs through self-service</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Empower customers with SEO-friendly knowledge bases, conversational AI bots and AI-moderated communities to help solve routine queries about store timings, product availability and return policies.</p></div><img alt="Sprinklr self service for retail" loading="lazy" width="1073" height="672" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/L6dwlprCLgJV9a6dzVY7l/8932f177dfe904017948be40437b9f39/2_53.png?w=1080&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/L6dwlprCLgJV9a6dzVY7l/8932f177dfe904017948be40437b9f39/2_53.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/L6dwlprCLgJV9a6dzVY7l/8932f177dfe904017948be40437b9f39/2_53.png?w=3840&amp;q=50&amp;fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R55d9ammmlda:-trigger-2" id="radix-:R55d9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Solve customer queries 50% faster with AI</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Boost agent efficiency with a unified customer view, which includes CRM data, for better FCR. Decrease AHT with guided workflows, knowledge bases and recommendations from past cases.</p></div><img alt="Sprinklr agent dashboard for retail" loading="lazy" width="1091" height="716" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4qBqCziyz6JeOVOOJtZBF4/a17091ec048aad8db6f64926be82337e/2_52.png?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4qBqCziyz6JeOVOOJtZBF4/a17091ec048aad8db6f64926be82337e/2_52.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4qBqCziyz6JeOVOOJtZBF4/a17091ec048aad8db6f64926be82337e/2_52.png?w=3840&amp;q=50&amp;fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>GET A FREE DEMO</span></div></button></div></div></section><section data-category-label="omnichannel-sales-and-commerce" class="relative"><div id="omnichannel-sales-and-commerce" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">Omnichannel Sales and Commerce</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Boost sales by turning customer touchpoints into revenue drivers</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Drive proactive, contextual engagements that maximize purchase intent and drive conversions. Make AI-based social selling a reality for your store teams.</div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R57d9ammmlda:-content-0" data-state="active" id="radix-:R57d9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Turn conversations into sales</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R57d9ammmlda:-content-1" data-state="inactive" id="radix-:R57d9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Turn abandons into conversions</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R57d9ammmlda:-content-2" data-state="inactive" id="radix-:R57d9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Leverage social selling</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R57d9ammmlda:-trigger-0" id="radix-:R57d9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Drive revenue through your customer service function</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Identify upsell and cross-sell opportunities in customer service conversations. Get visibility on the customers cart and order history to offer personalized product recommendations and payments options.</p></div><img alt="personalized product recommendations for retail brands" loading="lazy" width="855" height="825" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7qXEMpnfymzGVopGJmdmmQ/efba9d4091d987e683faad3bede6e6ac/3_61.png?w=1080&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7qXEMpnfymzGVopGJmdmmQ/efba9d4091d987e683faad3bede6e6ac/3_61.png?w=1920&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7qXEMpnfymzGVopGJmdmmQ/efba9d4091d987e683faad3bede6e6ac/3_61.png?w=1920&amp;q=50&amp;fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R57d9ammmlda:-trigger-1" id="radix-:R57d9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Drive conversions with personalized communication</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Leverage live chat with proactive prompts to promote the latest deals. Conduct AI-driven outbound calls to reduce cart abandonment and follow up on walk-ins. Provide seamless purchase assistance via conversational AI bots/IVRs.</p></div><img alt="Sprinklr Live chat for offers and cart abandonment" loading="lazy" width="1136" height="792" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4YzSpOUrh8qpwIGQTPBPan/c593de971262cb71ec12ca33207f2c83/3_64.png?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4YzSpOUrh8qpwIGQTPBPan/c593de971262cb71ec12ca33207f2c83/3_64.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4YzSpOUrh8qpwIGQTPBPan/c593de971262cb71ec12ca33207f2c83/3_64.png?w=3840&amp;q=50&amp;fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R57d9ammmlda:-trigger-2" id="radix-:R57d9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Double lead conversion rates via social selling</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Equip your store teams with an easily accessible content library of high-quality assets, campaigns and templates to drive engagement, and quicken lead conversion on social and messaging channels. </p></div><img alt="Sprinklr social selling for retail industry" loading="lazy" width="855" height="750" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/225BGlFTFAq2In3F7Eb3pS/5d1c77b4da3f11b6cfa275033f7cfce7/3_63.png?w=1080&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/225BGlFTFAq2In3F7Eb3pS/5d1c77b4da3f11b6cfa275033f7cfce7/3_63.png?w=1920&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/225BGlFTFAq2In3F7Eb3pS/5d1c77b4da3f11b6cfa275033f7cfce7/3_63.png?w=1920&amp;q=50&amp;fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>TALK TO AN EXPERT</span></div></button></div></div></section><section data-category-label="brand-and-crisis-management" class="relative"><div id="brand-and-crisis-management" class="absolute top-[--subnav-offset]"></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h2 class="whitespace-pre-line uppercase mb-2.5 desktop-sm:mb-3 desktop-lg:mb-4 text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1">Brand and Crisis Management</h2><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Safeguard, maintain and build your reputation as a trusted retailer</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Track brand health by monitoring mentions of your brand online. Utilize AI-based crisis detection for early alerts on impactful events.</div></div><!--$--><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R59d9ammmlda:-content-0" data-state="active" id="radix-:R59d9ammmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Identify and mitigate crisis</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R59d9ammmlda:-content-1" data-state="inactive" id="radix-:R59d9ammmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Track brand equity</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R59d9ammmlda:-content-2" data-state="inactive" id="radix-:R59d9ammmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Grow share of voice</h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R59d9ammmlda:-trigger-0" id="radix-:R59d9ammmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Stay ahead of social media crises</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Reduce crisis response time by 70% with proactive AI-based crisis management, which detects sentiment dips in real time. Identify counterfeit merchandise and imposters using visual insights.</p></div><img alt="Sprinklr media monitoring for retail brands" loading="lazy" width="1229" height="520" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3TELbErw2Bxh3YdqqxBzHE/3183ad6101fa98ac405de01e7bc3e7b1/MicrosoftTeams-image__8__1.png?w=1920&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/3TELbErw2Bxh3YdqqxBzHE/3183ad6101fa98ac405de01e7bc3e7b1/MicrosoftTeams-image__8__1.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/3TELbErw2Bxh3YdqqxBzHE/3183ad6101fa98ac405de01e7bc3e7b1/MicrosoftTeams-image__8__1.png?w=3840&amp;q=50&amp;fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R59d9ammmlda:-trigger-1" id="radix-:R59d9ammmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Understand what consumers say about your brand</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Implement &quot;always-on&quot; social listening to monitor brand, product and logo mentions across online sources. Mitigate brand risk through standardized workflows, audits and governance measures.</p></div><img alt="Sprinklr Media monitoring dashboard" loading="lazy" width="1147" height="651" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7vVXg2u3Nl8AhSkMsOJQm4/eca5781ba9f9ab59aeedf4dbd3e2236e/4_2.png.webp?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7vVXg2u3Nl8AhSkMsOJQm4/eca5781ba9f9ab59aeedf4dbd3e2236e/4_2.png.webp?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7vVXg2u3Nl8AhSkMsOJQm4/eca5781ba9f9ab59aeedf4dbd3e2236e/4_2.png.webp?w=3840&amp;q=50&amp;fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R59d9ammmlda:-trigger-2" id="radix-:R59d9ammmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Identify content that resonates with your audience</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Adapt brand voice to changing consumer opinions. Benchmark competitor content and social strategy. Compare influencer discussions about your brand against competitors and identify suitable influencers.</p></div><img alt="Share of voice in retail industry" loading="lazy" width="973" height="751" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7M9nMsQjR6cXWj5PBGaLdO/b64ba9048a745d26467d239196395f61/4_3.png?w=1080&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7M9nMsQjR6cXWj5PBGaLdO/b64ba9048a745d26467d239196395f61/4_3.png?w=2048&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7M9nMsQjR6cXWj5PBGaLdO/b64ba9048a745d26467d239196395f61/4_3.png?w=2048&amp;q=50&amp;fm=webp"/></div></div></div></div><!--/$--><div class="w-full flex justify-center my-4"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>GET IN TOUCH</span></div></button></div></div></section></div></div><!--/$--></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="6THnPfwjZT2AEOlNvI8pBk"><!--$--><div class="relative z-0"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><mask id="blur-1-:Rrammmlda:"><circle cx="0" cy="0" style="r:clamp(250px, 40vw, 800px)" fill="url(#blur)"></circle></mask><mask id="blur-2-:Rrammmlda:"><circle cx="0" cy="0" style="r:clamp(250px, 40vw, 800px)" fill="url(#blur)"></circle></mask><clipPath id="curve-mask-:Rrammmlda:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:Rrammmlda:)"><rect class="fill-[#FFFFFF]" x="0" y="0" height="100%" width="100%"></rect><circle cx="0" cy="0" style="r:clamp(250px, 40vw, 800px)" class="fill-primaryEarthGreen" mask="url(#blur-1-:Rrammmlda:)"></circle><circle cx="0" cy="0" style="r:clamp(250px, 40vw, 800px)" class="fill-primarySkyBlue" mask="url(#blur-2-:Rrammmlda:)"></circle></g></svg></div><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="heroWidget" id="C5APiTdbekMaUqCN6bt3w"><div class="flex flex-col items-center text-center gap-3 px-2 relative overflow-x-clip"><div class="flex flex-col dark:text-white justify-center items-center tablet-sm:px-4 max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[866px] desktop-lg:max-w-[1234px]"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3"><p>Ready to deliver a winning shopping experience? Try Sprinklr.</p></div><div class="flex flex-col items-center gap-6 tablet-sm:flex-row justify-center mt-6 tablet-sm:mt-8 desktop-lg:mt-16"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>Talk to an Expert</span></div></button></div></div></div></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="2JwUXIPgif41Gjr1JvhUHc"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="ResourceGridWidget" id="3yrBkgdiMaNcuHP9GWzT3e"><!--$--><div class="mx-auto max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px]"><p class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-sm:text-tablet-sm/heading-2 desktop-lg:text-desktop-large/heading-3 text-center mb-8 tablet-sm:mb-12 desktop-sm:mb-16 w-full">Sprinklr resources</p><div class="hidden desktop-sm:block"><div class="grid grid-flow-col auto-cols-fr gap-5 desktop-lg:gap-10"><div class="w-full"><a class="peer" href="/blog/retail-customer-service/"><div class="rounded-sm-alt w-full overflow-hidden"><img alt="Image" loading="lazy" width="6016" height="4016" decoding="async" data-nimg="1" class="w-full h-auto object-cover max-h-[340px] transform hover:scale-105 transition-transform ease-in-out duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/HccZOhpu1fqHsHb8eENCu/814913e2aa83ebd9798a7b43201468ab/AdobeStock_219028308.jpeg?w=3840&amp;q=50&amp;fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/HccZOhpu1fqHsHb8eENCu/814913e2aa83ebd9798a7b43201468ab/AdobeStock_219028308.jpeg?w=3840&amp;q=50&amp;fm=webp"/></div></a><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-6">BLOG</div><a class="peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/retail-customer-service/"><span class="whitespace-pre-line block text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-5 desktop-lg:mt-5 hover:text-primaryOceanBlue hover:underline">A guide to retail customer service (+ tips to improve it)</span></a><p class="whitespace-pre-line text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-3 mt-4">Retail customer service refers to the seamless assistance offered to customers across their purchase journey from offline and online channels.</p><a href="/blog/retail-customer-service/"><span class="flex items-center gap-3 text-baseBlack dark:text-white cursor-pointer desktop-sm:mt-6 desktop-lg:mt-8 hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div><div class="flex flex-col tablet-sm:gap-12 tablet-sm:h-full desktop-sm:gap-14"><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/reduce-shopping-cart-abandonment/"><img alt="Image" loading="lazy" width="3958" height="2639" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5fSfJXx7JOOv2BEF5joP7L/b762a92dfc73776dee56afc1a6fa8ab0/Blog_-_Reduce_shopping_cart_abandonment_-_banner_image.jpeg?w=3840&amp;q=50&amp;fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/5fSfJXx7JOOv2BEF5joP7L/b762a92dfc73776dee56afc1a6fa8ab0/Blog_-_Reduce_shopping_cart_abandonment_-_banner_image.jpeg?w=3840&amp;q=50&amp;fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/reduce-shopping-cart-abandonment/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">How to reduce shopping cart abandonment with Live Chat</p></a><a href="/blog/reduce-shopping-cart-abandonment/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/resources/retail-social-customer-care-report/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="Image" loading="lazy" width="1142" height="634" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3AcRWaRATa7msBr0ZLsHPm/3233cb87916e5515a6676ed332b43782/SocialCareBenchmarkingReport_Retail_LP-img.png?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/3AcRWaRATa7msBr0ZLsHPm/3233cb87916e5515a6676ed332b43782/SocialCareBenchmarkingReport_Retail_LP-img.png?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/3AcRWaRATa7msBr0ZLsHPm/3233cb87916e5515a6676ed332b43782/SocialCareBenchmarkingReport_Retail_LP-img.png?w=3840&amp;q=50&amp;fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">REPORT</div><div class="flex flex-col flex-1 justify-between"><a href="/resources/retail-social-customer-care-report/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Social Customer Care Benchmarking Report: 2022 Retail Leaders</p></a><a href="/resources/retail-social-customer-care-report/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/events/optimize-retail-location-intelligence/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="Image" loading="lazy" width="1200" height="645" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6t0xVgKKwI6jnXwUqJEhrK/3c8c69288f2c4f8f10d642f2930e8f89/16_real-time-marketing-at-events-1.jpg?w=1200&amp;q=50&amp;fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6t0xVgKKwI6jnXwUqJEhrK/3c8c69288f2c4f8f10d642f2930e8f89/16_real-time-marketing-at-events-1.jpg?w=3840&amp;q=50&amp;fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6t0xVgKKwI6jnXwUqJEhrK/3c8c69288f2c4f8f10d642f2930e8f89/16_real-time-marketing-at-events-1.jpg?w=3840&amp;q=50&amp;fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">EVENTS</div><div class="flex flex-col flex-1 justify-between"><a href="/events/optimize-retail-location-intelligence/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Optimize Your In-Store Experience Using AI-Powered Location Intelligence</p></a><a href="/events/optimize-retail-location-intelligence/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div></div></div></div><div class="block desktop-sm:hidden"><div class="grid grid-cols-1 tablet-sm:grid-cols-2 gap-y-8 desktop-sm:gap-y-10 gap-x-4"><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/retail-customer-service/"><img alt="Image" loading="lazy" width="6016" height="4016" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/HccZOhpu1fqHsHb8eENCu/814913e2aa83ebd9798a7b43201468ab/AdobeStock_219028308.jpeg?w=3840&amp;q=50&amp;fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/HccZOhpu1fqHsHb8eENCu/814913e2aa83ebd9798a7b43201468ab/AdobeStock_219028308.jpeg?w=3840&amp;q=50&amp;fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/retail-customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">A guide to retail customer service (+ tips to improve it)</p></a><a href="/blog/retail-customer-service/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/reduce-shopping-cart-abandonment/"><img alt="Image" loading="lazy" width="3958" height="2639" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5fSfJXx7JOOv2BEF5joP7L/b762a92dfc73776dee56afc1a6fa8ab0/Blog_-_Reduce_shopping_cart_abandonment_-_banner_image.jpeg?w=3840&amp;q=50&amp;fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/5fSfJXx7JOOv2BEF5joP7L/b762a92dfc73776dee56afc1a6fa8ab0/Blog_-_Reduce_shopping_cart_abandonment_-_banner_image.jpeg?w=3840&amp;q=50&amp;fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/reduce-shopping-cart-abandonment/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">How to reduce shopping cart abandonment with Live Chat</p></a><a href="/blog/reduce-shopping-cart-abandonment/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 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class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Company</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R5mdqmmmlda:" hidden="" role="region" aria-labelledby="radix-:R1mdqmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R66dqmmmlda:" 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style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div></div><div class="hidden desktop-sm:flex desktop-sm:justify-between gap-x-10"><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Products</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/customer-service/">Sprinklr Service</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/consumer-intelligence/">Sprinklr Insights</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/marketing-and-advertising/">Sprinklr Marketing</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/social-media-management/">Sprinklr Social</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/platform/">Unified CXM Platform</a></li></ul></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Solutions</p><div class="grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack"><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Industries</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/industries/cpg/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CPG</span></a></li><li class="block hover:underline"><a href="/industries/financial-services/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Financial Services</span></a></li><li class="block hover:underline"><a href="/industries/government/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Government</span></a></li><li class="block hover:underline"><a href="/industries/retail/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Retail</span></a></li><li class="block hover:underline"><a href="/industries/technology/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Technology</span></a></li><li class="block hover:underline"><a href="/industries/telecom/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Telecommunication</span></a></li><li class="block hover:underline"><a href="/industries/travel-hospitality/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Travel &amp; Hospitality</span></a></li></ul></div><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Teams</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/teams/marketing/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Marketing</span></a></li><li class="block hover:underline"><a href="/teams/customer-service/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Customer Service</span></a></li></ul></div></div></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Company</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/our-story/">Our Story</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/newsroom/">Newsroom</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/partners/">Partners</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/careers/">Careers</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/culture-talent/">Culture &amp; Talent</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a data-link-type="external" href="https://investors.sprinklr.com/">Investor 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hover:underline"><a href="/products/platform/integrations/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Integrations</span></a></li><li class="block hover:underline"><a href="/help/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Help Center</span></a></li><li class="block hover:underline"><a href="/contact-us/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Contact Us</span></a></li></ul></div></div></div></div><div class="flex flex-col w-[140px] desktop-lg:w-[200px]"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Resources</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/analyst-reports/">Analyst Reports</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/demo-center/">Sprinklr Demo Center</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a data-link-type="external" href="https://www.sprinklr.com/cx-wise/#home">Podcasts</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/blog/">Blog</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/cxm/">Guides</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/resources/">eBooks</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/events/">Events &amp; Webinars</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/lp/socialverse2023/">Masterclass</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/services/">Services</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/sprinklr-training/">Training</a></li></ul></div></div><div class="flex flex-col gap-8 w-[140px] desktop-lg:w-[200px]"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case">Social Media Topics</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/cxm/social-listening/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Listening Guide</span></a></li><li class="block hover:underline"><a href="/cxm/social-media-monitoring/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Media Monitoring</span></a></li><li class="block hover:underline"><a href="/cxm/social-media-management/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Media Management</span></a></li><li class="block hover:underline"><a href="/social-media-glossary/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 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