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Go CT Card Terms & Conditions | CTtransit

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It uses an account based technology to load and store funds for fare payment. CTtransit reserves the right to increase fares and the cost of fare programs in accordance with applicable laws and regulations. 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class="container"> <div class="row"> <div class="col-md-9 col-md-push-3"> <div class="page-content"> <a id="main-content" tabindex="-1"></a> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <h1 class="page-header"> <span property="schema:name">Go CT Card Terms &amp; Conditions</span> </h1> <article data-history-node-id="914" role="article" about="/fares/go-ct-card/go-ct-card-terms-conditions" typeof="schema:WebPage" class="page full clearfix"> <span property="schema:name" content="Go CT Card Terms &amp; Conditions" class="hidden"></span> <div class="content"> <div property="schema:text" class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h2>Terms and Conditions</h2> <h3>Revision 3/20/2018</h3> <h2>Go CT Card Terms and Conditions</h2> <p class="lead-paragraph">The Go CT card is CT<em><strong>transit’s</strong></em> fare media for use on fixed route buses including CT<em><strong>fastrak</strong></em>. It uses an account based technology to load and store funds for fare payment. CT<em><strong>transit</strong></em> reserves the right to increase fares and the cost of fare programs in accordance with applicable laws and regulations. Go CT cards cannot be redeemed for cash.</p> <p class="lead-paragraph">These terms and conditions constitute your Go CT Card Agreement (“Agreement”) and apply to all activities associated with the use of your Go CT Card. These activities include, but are not limited to, purchasing, activating, registering, using, reloading, and cancelling your Go CT card.  Please read the Terms and Conditions carefully and keep a copy for your records. By acceptance, retention, or use of your Go CT card, the cardholder and all Card users agree to all terms and conditions of this Agreement. This agreement and the fare structure may change at any time.</p> <h3>Types of Go CT cards</h3> <h4>Go CT cards </h4> <p>Go CT cards are available for use throughout CT<em><strong>transit’s</strong></em> fixed-route system and are subject to the Terms and Conditions herein. </p> <h4>Reduced-Fare Go CT cards</h4> <p>Certain individuals may qualify for reduced fares under Federal Transit Administration programs. Qualifying individuals must apply to the State of Connecticut and provide proof of eligibility in order to obtain a <a href="/fares/seniordisabled-reduced-fares/reduced-fare-transit-photo-id-card-application">Go CT Reduced Fare Photo ID card</a>. For more information on eligible documentation, please visit <a href="/fares/senior-disabled-reduced-fares">Senior / Disabled Reduced Fares</a><span>. </span>Unlike the standard Go CT card, Reduced Fare Go CT cards are valid for use only by the individual to whom the card is issued. CT<em><strong>transit</strong></em> will confiscate and may suspend improperly used Reduced Fare Go CT cards.</p> <h3>Obtaining your Go CT card</h3> <ul><li>You may purchase your Go CT card for $2.00 through our <a href="https://buypasses.storesecured.com/">online store</a>, at our <a href="https://www.cttransit.com/fares/where-buy">Sales Outlets</a>, and at a growing network of <a href="https://www.google.com/maps/d/viewer?mid=1gpRoGADEUxSeCA_Xgv-cyiykr0q63J1z&amp;usp=sharing">retailers</a>. Please allow several weeks before you receive your card by mail. After you receive your card and load money into your account, you will be be able to use the Go CT card to pay your fare on CT<em><strong>transit</strong></em> and CT<em><strong>fastrak</strong></em> buses. A minimum of $10 must be loaded into your account to begin using the card.</li> <li>Your initial Reduced-Fare Go CT card may be subject to an application fee.</li> <li>Replacement cards, or cards purchased at retail outlets, cost $2.00 and you must load a minimum $10.00 transportation value to the card’s account at time of purchase. You may load up to $500 at one time, but your maximum account balance may not exceed $500.</li> <li>All sales are final. CT<em><strong>transit</strong></em> will not refund unused Go CT card account balances.</li> </ul><h3>Activating your Go CT card</h3> <p>Your Go CT card will be activated when you purchase it a retail outlet. When you receive the Go CT card in the mail, you must load transportation value to the card account by either <a href="https://general-ctdot.fcshosting.scheidt-bachmann.de/general-public-web/">online</a> or by taking your card to a retail outlet. Once the transportation value has been loaded, your card is available for immediate use.</p> <h3>Using your Go CT card</h3> <p>To use your Go CT card on fixed route local buses, tap your card on the bus fare box target when you board. When traveling on Express buses, tap on when you board, and tap off as you exit. When traveling on CT<em><strong>fastrak</strong></em>, tap your card on the free-standing card reader located at your CT<em><strong>fastrak</strong></em> stop prior to boarding the bus. If your Go CT card is valid for payment, the card reader will display a green light. If your Go CT card account has insufficient funds for your trip, or the card is otherwise invalid, the card reader will display a red light. If for any reason the Go CT card is not accepted as fare payment, the user will be required to pay the fare in cash or present an alternative fare media.</p> <p>For distance based fares (Express buses) the failure to tap off will result in your Go CT account being charged the maximum possible fare for that trip. See <a href="/fares/go-ct-card/introducing-go-ct-card">Introducing the Go CT Card</a> for additional information on tapping on and off, and travel on the CT<em><strong>transit</strong></em> system.</p> <h3>Registration</h3> <p>Registering your Go CT card gives you access to balance protection for lost and stolen cards, online transactions and travel history, and automated reloads. You can register your card at the <a href="/fares/where-buy">CT<em><strong>transit</strong></em> sales outlet</a>, by calling <a href="tel:+1-877-255-7433">877-255-7433</a>, or by visiting goctcard.com and <a href="https://general-ctdot.fcshosting.scheidt-bachmann.de/general-public-web/">registering</a> a previously purchased card. When registering, you will need to provide a valid name, email address, password, and answers to three security questions. By registering your card, you agree to update the registration information you initially provided so that it remains current. Failure to maintain current registration may result in the cancellation of your Go CT card. All information that you provide in connection with the registration of your Go CT card is subject to investigation and verification. Each user may have only one active card for their individual use. We may decline to register a Go CT card if the information provided is invalid or fraudulent. If you would like to transfer your registered Go CT card to another user, or otherwise dispose of it, see transferability section of this document.</p> <h3>Minimum Amount to Ride</h3> <p>You must have adequate funds available in your Go CT account to ride CT<em><strong>transit</strong></em>. See CT<em><strong>transit’s</strong></em> current <a href="/fares">local</a> and <a href="/fares/express-service-fares">express</a> fares.</p> <h3>Inspection</h3> <p>All passengers' proof of payment is subject to inspection. You must present your Go CT card to CT<em><strong>transit</strong></em> Fare Inspectors, other authorized CT<em><strong>transit</strong></em> representatives, or Police upon demand. Go CT card users riding CT<em><strong>fastrak</strong></em> who fail to tap on, either at the platform card reader or the on-board fare box target, will be subject to citations and fines pursuant to<span> <a href="https://www.cga.ct.gov/2014/ACT/PA/2014PA-00199-R00SB-00235-PA.htm">Public Act 14-199</a>.</span></p> <h3>Checking Account Balance</h3> <p>You may check your registered Go CT card account balance and your loading and transaction history <a href="https://general-ctdot.fcshosting.scheidt-bachmann.de/general-public-web/">online</a>, or by calling <a href="tel:+1-877-255-7433">877-255-7433</a>, or by visiting the Hartford, New Haven and Stamford <a href="/fares/where-buy">customer service locations</a>.</p> <h3>Transaction Disputes</h3> <p>We reserve the right to correct the balance on your Go CT card account if we believe that a technical or accounting error has occurred. For disputes relating to your Go CT card, please contact <a href="tel:+1-877-255-7433">Go CT card Support</a> at the telephone number provided at the end of this Agreement.</p> <h3>Card Account Value</h3> <p>CT<em><strong>transit’s</strong></em> master record of the Go CT card account shall be conclusive evidence of the amount of remaining value in any card account.</p> <h3>Reloading your Go CT card account</h3> <h4>Add Value Transactions</h4> <p>The Go CT card requires a minimum add value amount of $10.00 when reloading an account. You may load up to $500 in cash value in any single transaction, up to a maximum account value of $500.</p> <h4>Automatic Reload</h4> <p>Registered Go CT card accounts can be reloaded automatically by <a href="https://general-ctdot.fcshosting.scheidt-bachmann.de/general-public-web/">setting up your payment preferences online</a>. Card accounts can be automatically reloaded when the balance falls below a certain threshold. You need a valid credit or debit card to establish automatic reload payments.</p> <h3>Transferability, Card Replacement, Cancellation, Inactivity and Expiration</h3> <h4>Transferability</h4> <p>Each person traveling on CT<em><strong>transit’s</strong></em> system must have his or her own Go CT card. However, unregistered Go CT cards are transferable and can be used by anyone bearing a card as long as the card is valid and the card account balance has sufficient funds for payment. Reduced-Fare Go CT cards are not transferable and can only be used by the person to whom the card was issued.</p> <h4>Lost and Stolen cards</h4> <p>If your registered Go CT card is lost or stolen, you must notify CT<em><strong>transit</strong></em> as soon as reasonably possible by <a href="tel:+1-877-255-7433">calling Customer Service</a> at the telephone number provided at the end of this Agreement to protect your card account balance. You may also go <a href="https://general-ctdot.fcshosting.scheidt-bachmann.de/general-public-web/">online</a> to cancel a lost or stolen card. Once you notify CT<em><strong>transit</strong></em> that your card has been lost or stolen, your card will be cancelled, and it cannot be used again as fare payment. You are responsible for any charges until you properly notify CT<em><strong>transit</strong></em> that your Go CT is lost or stolen. You will not be responsible for unauthorized use of your lost and stolen Go CT card beginning the day following your proper report to CT<em><strong>transit</strong></em>. Due to fare capping, you will never be liable for more than a daily pass value. You will be charged a non-refundable replacement card fee of $2.00 to replace a lost or stolen Go CT card. Your remaining account balance associated with the lost or stolen card will be accessible by your replacement Go CT card once you have received and activated it.</p> <h4>Damaged Cards</h4> <p>Go CT card holders may not alter the card, including its graphics, and agree to take all reasonable measures to ensure that the card is not tampered with.</p> <p>If your Go CT card is defective and malfunctions within one year of receipt for a reason unrelated to your use and care of the card, you may return the card to CT<em><strong>transit</strong></em> for replacement at no charge. Your existing account balance will be accessible to the replacement card once you have received it. Cards that have had holes punched in them will be considered damaged and not defective. If CT<em><strong>transit</strong></em> determines that the card is not defective but has been damaged by you, you may still request a new Go CT card, and you will be charged a non-refundable replacement card fee of $2.00 to receive it.</p> <h4>Cancellation by CTtransit</h4> <p>CT<em><strong>transit</strong></em> may cancel your Go CT card account if you violate these Terms and Conditions. Fraudulent use of the Go CT card will also result in cancellation of the account.</p> <h4>Inactivity and Expiration</h4> <p>Funds associated with Go CT card accounts do not expire.</p> <h3>Privacy</h3> <p>Your use of the Go CT card is subject to the terms of the <a href="/fares/go-ct-card/go-ct-card-privacy-policy">Privacy Policy</a>. For more information, please refer to this <a href="/fares/go-ct-card/go-ct-card-privacy-policy">Privacy Policy</a> or call Customer Service at <a href="tel:+1-877-255-7433">877-255-7433</a>.</p> <p><section id="block-ctamanagegoctcard" class="block block-block-content block-block-contenta6aa3cb0-66c8-4b79-9be7-d43d8f42d199 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><div class="btn-link"> <a class="btn btn-primary btn-block" href="https://general-ctdot.fcshosting.scheidt-bachmann.de/general-public-web/pages/login.xhtml"><i class="far fa-credit-card"></i> Manage Your Go CT Card</a> </div> </div> </section> </p></div> </div> </article> </div> </div> </div> <div class="col-md-3 col-md-pull-9"> <div class="secondary-menu left-bar"> <div class="region region-sidebar-first"> <nav role="navigation" aria-labelledby="block-mainnavigation-2-menu" id="block-mainnavigation-2" class="secondary-menu-block hidden-sm hidden-xs"> <h2 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target="" data-drupal-link-system-path="node/32">See Something Say Something</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/about" class="navbar-link dropdown-toggle" data-target="#"> About </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/about/about-ctfastrak" id="" class="navbar-link" target="" title="Acerca de CTfastrak" data-drupal-link-system-path="node/757">About CTfastrak</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/about/ctfastrak/before-after-gallery" title="Galería Antes y después" class="navbar-link" data-drupal-link-system-path="node/789">Before and After Gallery</a> </li> <li class="navbar-item item"> <a href="/about/about-ctfastrak/ctfastrak-expansion-study" title="Estudio de expansión de CTfastrak" class="navbar-link" data-drupal-link-system-path="node/758">CTfastrak Expansion Study</a> </li> </ul> </li> <li class="navbar-item item"> <a href="https://portal.ct.gov/DOT/Publictrans/Bureau-of-Public-Transportation/Battery-Electric-Bus-Projects-and-Partners" title="CTDOT Battery Electric Bus Projects" class="navbar-link">CTDOT Battery Electric Bus Projects</a> </li> <li class="navbar-item item"> <a href="/about-us/procurements" id="" class="navbar-link" target="" data-drupal-link-system-path="node/119">Procurements</a> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/about/careers" id="" class="navbar-link" target="" data-drupal-link-system-path="node/103">Careers</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/about/careers/equal-employment-opportunity-eeo-policy-statement" class="navbar-link" data-drupal-link-system-path="node/109">Equal Employment Opportunity (EEO) Policy Statement</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/about/title-vi-policy-statement" class="navbar-link" target="" data-drupal-link-system-path="node/74">Title VI Policy Statement</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/about/title-vi-policy-statement/read-your-rights-under-title-vi-policy" class="navbar-link" target="" data-drupal-link-system-path="node/75">Read Your Rights Under The Title VI Policy</a> </li> </ul> </li> <li class="navbar-item item"> <a href="/about/reasonable-modification-policy" title="Política de Modificación Razonable" class="navbar-link" data-drupal-link-system-path="node/1544">Reasonable Modification Policy</a> </li> <li class="navbar-item item"> <a href="https://www.cttransit.com/sites/default/files/2023-05/PT-28-ADA-Accessibility-Policy.pdf" class="navbar-link" title="ADA Accessibility Features Policy">ADA Accessibility Features Policy</a> </li> <li class="navbar-item item"> <a href="/about/ada-complaint-process" title="Proceso de Quejas de ADA" class="navbar-link" data-drupal-link-system-path="node/1545">ADA Complaint Process</a> </li> <li class="navbar-item item"> <a href="/about/transparency-coverage-machine-readable-files" class="navbar-link" data-drupal-link-system-path="node/2744">Transparency in Coverage Machine-Readable Files</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/news" class="navbar-link dropdown-toggle" data-target="#"> News </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/news/archived-announcements" id="" class="navbar-link" target="" data-drupal-link-system-path="node/466">Past Announcements</a> </li> <li class="navbar-item item"> <a href="/news/get-alerts-email" class="navbar-link" data-drupal-link-system-path="node/945">Get Alerts by Email</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/contact-us" class="navbar-link dropdown-toggle" data-target="#"> Contact </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/contact-us/feedback_form" id="" class="navbar-link" target="" data-drupal-link-system-path="contact/feedback_form">Feedback Form</a> </li> <li class="navbar-item item"> <a href="/contact/arrange-transit-information-event" class="navbar-link" data-drupal-link-system-path="node/114">Arrange for a Transit Information Event</a> </li> <li class="navbar-item item"> <a href="/contact/advertise-buses" class="navbar-link" data-drupal-link-system-path="node/113">Advertise On Buses</a> </li> </ul> </li> </ul> </nav> </div> </div> </div> </div> </div> <!-- /container --> </div> <!-- /main-content --> <footer> <div class="container footer-menu-sec"> <div class="region region-bottom"> <nav role="navigation" aria-labelledby="block-mainnavigation-3-menu" id="block-mainnavigation-3" class="secondary-menu"> <h2 class="sr-only" id="block-mainnavigation-3-menu">Main navigation</h2> <ul id="menu" class="navbar-list menu nav navbar-nav"> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/services" class="navbar-link dropdown-toggle" data-target="#"> Services </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item menu-item--collapsed item"> <a href="/services/local-service" title="Local Service" class="navbar-link" data-drupal-link-system-path="node/489">Local Service</a> </li> <li class="navbar-item item"> <a href="/services/service-changes" class="navbar-link" data-drupal-link-system-path="node/3273">Service Changes</a> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/services/ctfastrak" id="" class="navbar-link" target="" data-drupal-link-system-path="node/97">CTfastrak</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/services/ctfastrak/multi-use-trail" title="Multi-Use Trail" class="navbar-link" data-drupal-link-system-path="node/761">Multi-Use Trail</a> </li> <li class="navbar-item item"> <a href="/services/ctfastrak/where-park" title="Dónde estacionar" class="navbar-link" data-drupal-link-system-path="node/741">Where to Park</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/services/express-services" class="navbar-link" target="" data-drupal-link-system-path="node/99">Express Services</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/services/express-services/downtown-hartford-connector-shuttles" id="" class="navbar-link" target="" data-drupal-link-system-path="node/100">Free Connector Shuttle</a> </li> </ul> </li> <li class="navbar-item item"> <a href="/services/i-bus-express-stamford-white-plains" class="navbar-link" data-drupal-link-system-path="node/95">I-Bus Express (Stamford - White Plains)</a> </li> <li class="navbar-item item"> <a href="/services/bradley-flyer" class="navbar-link" data-drupal-link-system-path="node/144">30-Bradley Flyer</a> </li> <li class="navbar-item item"> <a href="/services/hartford-dash-shuttle" title="Hartford dash Shuttle" class="navbar-link" data-drupal-link-system-path="node/96">Hartford dash Shuttle</a> </li> <li class="navbar-item item"> <a href="/services/union-station-shuttle-new-haven" class="navbar-link" data-drupal-link-system-path="node/104">Union Station Shuttle New Haven</a> </li> <li class="navbar-item item"> <a href="/services/park-ride-system" class="navbar-link" data-drupal-link-system-path="node/499">Park &amp; Ride System</a> </li> <li class="navbar-item item"> <a href="/services/connector-services" class="navbar-link" data-drupal-link-system-path="node/105">Connector Services</a> </li> <li class="navbar-item item"> <a href="/services/transportation-ct" class="navbar-link" data-drupal-link-system-path="node/77">Transportation in CT</a> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/about/developers" id="" class="navbar-link" target="" data-drupal-link-system-path="node/314">Developers</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/about/developers/terms-of-use" class="navbar-link" data-drupal-link-system-path="node/330">GTFS Data Terms of Use</a> </li> </ul> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown menu-item--active-trail active expanded"> <a href="/fares" class="navbar-link dropdown-toggle" data-target="#"> Fares </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item menu-item--collapsed item"> <a href="/fares/token-transit-app-download-ride" class="navbar-link" data-drupal-link-system-path="node/3046">Token Transit App - Download &amp; Ride</a> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/fares/express-service-fares" id="" class="navbar-link" target="" data-drupal-link-system-path="node/54">Express Service Fares</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/fares/express-service-fares/i-bus-express-fares" class="navbar-link" data-drupal-link-system-path="node/87">I-Bus Express Fares</a> </li> <li class="navbar-item item"> <a href="/fares/express-service-fares/emergency-ride-home-program" id="" class="navbar-link" target="" data-drupal-link-system-path="node/88">Emergency Ride Home</a> </li> <li class="navbar-item item"> <a href="/fares/express-service-fares/express-discounts-available-go-ct-card-accounts" class="navbar-link" data-drupal-link-system-path="node/1682">Express Discounts Available for Go CT Card Accounts</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/fares/senior-disabled-reduced-fares" id="" class="navbar-link" target="" data-drupal-link-system-path="node/84">Senior/Disabled Reduced Fares</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/fares/seniordisabled-reduced-fares/reduced-fares" title="Pasajes con descuento" class="navbar-link" data-drupal-link-system-path="node/1487">Reduced Fares</a> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/fares/seniordisabled-reduced-fares/reduced-fare-transit-photo-id-card-application" title="Solicitud de tarjeta de identificación con foto para transporte con pasaje con descuento" class="navbar-link" data-drupal-link-system-path="node/1488">Reduced Fare Transit Photo ID Card Application</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/fares/seniordisabled-reduced-fares/reduced-fare-transit-photo-id-card-application/definition" title="Definición de &quot;discapacitado&quot;: derecho a una tarjeta de identificación" class="navbar-link" data-drupal-link-system-path="node/1489">Definition of &quot;Disabled&quot;: Entitlement to Identification Card</a> </li> <li class="navbar-item item"> <a href="/fares/seniordisabled-reduced-fares/reduced-fare-transit-photo-id-card-application/using-go-ct" title="Uso de la tarjeta Go CT de identificación con foto para pasajes con descuento para pago" class="navbar-link" data-drupal-link-system-path="node/1490">Using the Go CT Reduced Fare ID Card for Payment</a> </li> </ul> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown menu-item--active-trail active item"> <a href="/fares/go-ct-card" title="Tarjeta Go CT" class="navbar-link" data-drupal-link-system-path="node/911">Go CT Card</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/fares/go-ct-card/managing-your-go-ct-card" title="Managing Your Go CT Card" class="navbar-link" data-drupal-link-system-path="node/1289">Managing Your Go CT Card</a> </li> <li class="navbar-item item"> <a href="/fares/go-ct-card/using-your-go-ct-card" title="Using Your Go CT Card" class="navbar-link" data-drupal-link-system-path="node/1671">Using Your Go CT Card</a> </li> <li class="navbar-item item"> <a href="/fares/go-ct-card/how-your-go-ct-card-calculates-lowest-fare" title="¿Cómo calcula tu tarjeta Go CT el pasaje más barato?" class="navbar-link" data-drupal-link-system-path="node/913">How Your Go CT Card Calculates The Lowest Fare</a> </li> <li class="navbar-item menu-item--active-trail active item"> <a href="/fares/go-ct-card/go-ct-card-terms-conditions" title="Términos y condiciones de la tarjeta Go CT" class="navbar-link is-active" data-drupal-link-system-path="node/914">Go CT Card Terms &amp; Conditions</a> </li> <li class="navbar-item item"> <a href="/fares/go-ct-card/go-ct-card-privacy-policy" title="Política de privacidad de la tarjeta Go CT" class="navbar-link" data-drupal-link-system-path="node/1265">Go CT Card Privacy Policy</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/fares/where-buy" id="" class="navbar-link" target="" data-drupal-link-system-path="node/73">Where to Buy</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/fares/where-buy/tickets-passes-stop-shop" id="" class="navbar-link" target="" data-drupal-link-system-path="node/78">Tickets &amp; Passes at Stop &amp; Shop</a> </li> <li class="navbar-item item"> <a href="/fares/where-buy/go-ct-card-retail-outlets" title="Go CT Card Retail Outlets" class="navbar-link" data-drupal-link-system-path="node/1467">Go CT Card Retail Outlets</a> </li> </ul> </li> <li class="navbar-item item"> <a href="https://buypasses.storesecured.com/" id="" class="navbar-link" target="_blank">Buy Tickets &amp; Passes</a> </li> <li class="navbar-item item"> <a href="/fares/purchasing-and-using-fares-on-ctfastrak" class="navbar-link" target="" data-drupal-link-system-path="node/72">Purchasing &amp; Using Fares on CTfastrak</a> </li> <li class="navbar-item item"> <a href="/fares/transfers" class="navbar-link" data-drupal-link-system-path="node/110">Transfers</a> </li> <li class="navbar-item item"> <a href="https://ctrides.com/u-pass-ct/" class="navbar-link">U-Pass CT</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/how-ride" class="navbar-link dropdown-toggle" data-target="#"> How to Ride </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/how-ride/tips-help-us-serve-you-better" id="" class="navbar-link" target="" data-drupal-link-system-path="node/67">Tips To Help Us Serve You Better</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/how-ride/tips-help-us-serve-you-better/holiday-service-schedule" title="Horario de servicio de días feriados" class="navbar-link" data-drupal-link-system-path="node/647">Holiday Service Schedule</a> </li> <li class="navbar-item item"> <a href="/how-ride/tips-help-us-serve-you-better/using-fare-boxes" title="Uso de las cajas de pasajes" class="navbar-link" data-drupal-link-system-path="node/949">Using the Fare Boxes</a> </li> </ul> </li> <li class="navbar-item item"> <a href="/how-ride/understanding-schedules" class="navbar-link" target="" data-drupal-link-system-path="node/30">Understanding Schedules</a> </li> <li class="navbar-item item"> <a href="/how-ride/accessibility" class="navbar-link" target="" data-drupal-link-system-path="node/34">Accessibility</a> </li> <li class="navbar-item item"> <a href="/how-ride/bikes-board" class="navbar-link" target="" data-drupal-link-system-path="node/31">Bikes on Board</a> </li> <li class="navbar-item item"> <a href="/how-ride/tools-riders" class="navbar-link" data-drupal-link-system-path="node/36">Tools for Riders</a> </li> <li class="navbar-item item"> <a href="/how-ride/lost-found" class="navbar-link" target="" data-drupal-link-system-path="node/33">Lost &amp; Found</a> </li> <li class="navbar-item item"> <a href="/how-ride/see-something-say-something" class="navbar-link" target="" data-drupal-link-system-path="node/32">See Something Say Something</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/about" class="navbar-link dropdown-toggle" data-target="#"> About </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/about/about-ctfastrak" id="" class="navbar-link" target="" title="Acerca de CTfastrak" data-drupal-link-system-path="node/757">About CTfastrak</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/about/ctfastrak/before-after-gallery" title="Galería Antes y después" class="navbar-link" data-drupal-link-system-path="node/789">Before and After Gallery</a> </li> <li class="navbar-item item"> <a href="/about/about-ctfastrak/ctfastrak-expansion-study" title="Estudio de expansión de CTfastrak" class="navbar-link" data-drupal-link-system-path="node/758">CTfastrak Expansion Study</a> </li> </ul> </li> <li class="navbar-item item"> <a href="https://portal.ct.gov/DOT/Publictrans/Bureau-of-Public-Transportation/Battery-Electric-Bus-Projects-and-Partners" title="CTDOT Battery Electric Bus Projects" class="navbar-link">CTDOT Battery Electric Bus Projects</a> </li> <li class="navbar-item item"> <a href="/about-us/procurements" id="" class="navbar-link" target="" data-drupal-link-system-path="node/119">Procurements</a> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/about/careers" id="" class="navbar-link" target="" data-drupal-link-system-path="node/103">Careers</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/about/careers/equal-employment-opportunity-eeo-policy-statement" class="navbar-link" data-drupal-link-system-path="node/109">Equal Employment Opportunity (EEO) Policy Statement</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown item"> <a href="/about/title-vi-policy-statement" class="navbar-link" target="" data-drupal-link-system-path="node/74">Title VI Policy Statement</a> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/about/title-vi-policy-statement/read-your-rights-under-title-vi-policy" class="navbar-link" target="" data-drupal-link-system-path="node/75">Read Your Rights Under The Title VI Policy</a> </li> </ul> </li> <li class="navbar-item item"> <a href="/about/reasonable-modification-policy" title="Política de Modificación Razonable" class="navbar-link" data-drupal-link-system-path="node/1544">Reasonable Modification Policy</a> </li> <li class="navbar-item item"> <a href="https://www.cttransit.com/sites/default/files/2023-05/PT-28-ADA-Accessibility-Policy.pdf" class="navbar-link" title="ADA Accessibility Features Policy">ADA Accessibility Features Policy</a> </li> <li class="navbar-item item"> <a href="/about/ada-complaint-process" title="Proceso de Quejas de ADA" class="navbar-link" data-drupal-link-system-path="node/1545">ADA Complaint Process</a> </li> <li class="navbar-item item"> <a href="/about/transparency-coverage-machine-readable-files" class="navbar-link" data-drupal-link-system-path="node/2744">Transparency in Coverage Machine-Readable Files</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/news" class="navbar-link dropdown-toggle" data-target="#"> News </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/news/archived-announcements" id="" class="navbar-link" target="" data-drupal-link-system-path="node/466">Past Announcements</a> </li> <li class="navbar-item item"> <a href="/news/get-alerts-email" class="navbar-link" data-drupal-link-system-path="node/945">Get Alerts by Email</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/contact-us" class="navbar-link dropdown-toggle" data-target="#"> Contact </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item item"> <a href="/contact-us/feedback_form" id="" class="navbar-link" target="" data-drupal-link-system-path="contact/feedback_form">Feedback Form</a> </li> <li class="navbar-item item"> <a href="/contact/arrange-transit-information-event" class="navbar-link" data-drupal-link-system-path="node/114">Arrange for a Transit Information Event</a> </li> <li class="navbar-item item"> <a href="/contact/advertise-buses" class="navbar-link" data-drupal-link-system-path="node/113">Advertise On Buses</a> </li> </ul> </li> </ul> </nav> <nav role="navigation" aria-labelledby="block-utilitymenu-2-menu" id="block-utilitymenu-2" class="footer-utility-menu"> <h2 class="visually-hidden" id="block-utilitymenu-2-menu">Utility Menu</h2> <ul class="menu menu--utility-menu nav"> <li class="first"> <a href="/trip-planner" class="fas fa-bus" data-drupal-link-system-path="node/839">Trip Planner</a> </li> <li> <a href="/alerts" class="fas fa-exclamation-triangle" data-drupal-link-system-path="node/68">Alerts</a> </li> <li class="last"> <a href="/schedules" class="fas fa-clock" data-drupal-link-system-path="node/111">Schedules</a> </li> </ul> </nav> <nav role="navigation" aria-labelledby="block-mainnavigation-menu" id="block-mainnavigation" class="footer-menu"> <h2 class="sr-only" id="block-mainnavigation-menu">Main navigation</h2> <ul id="menu" class="navbar-list menu nav navbar-nav"> <li class="navbar-item menu-item--expanded dropdown expanded"> <a href="/services" class="navbar-link dropdown-toggle" data-target="#"> Services </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item menu-item--collapsed item"> <a href="/services/local-service" title="Local Service" class="navbar-link" data-drupal-link-system-path="node/489">Local Service</a> </li> <li class="navbar-item item"> <a href="/services/service-changes" class="navbar-link" data-drupal-link-system-path="node/3273">Service Changes</a> </li> <li class="navbar-item menu-item--collapsed item"> <a href="/services/ctfastrak" id="" class="navbar-link" target="" data-drupal-link-system-path="node/97">CTfastrak</a> </li> <li class="navbar-item menu-item--collapsed item"> <a href="/services/express-services" class="navbar-link" target="" data-drupal-link-system-path="node/99">Express Services</a> </li> <li class="navbar-item item"> <a href="/services/i-bus-express-stamford-white-plains" class="navbar-link" data-drupal-link-system-path="node/95">I-Bus Express (Stamford - White Plains)</a> </li> <li class="navbar-item item"> <a href="/services/bradley-flyer" class="navbar-link" data-drupal-link-system-path="node/144">30-Bradley Flyer</a> </li> <li class="navbar-item item"> <a href="/services/hartford-dash-shuttle" title="Hartford dash Shuttle" class="navbar-link" data-drupal-link-system-path="node/96">Hartford dash Shuttle</a> </li> <li class="navbar-item item"> <a href="/services/union-station-shuttle-new-haven" class="navbar-link" data-drupal-link-system-path="node/104">Union Station Shuttle New Haven</a> </li> <li class="navbar-item item"> <a href="/services/park-ride-system" class="navbar-link" data-drupal-link-system-path="node/499">Park &amp; Ride System</a> </li> <li class="navbar-item item"> <a href="/services/connector-services" class="navbar-link" data-drupal-link-system-path="node/105">Connector Services</a> </li> <li class="navbar-item item"> <a href="/services/transportation-ct" class="navbar-link" data-drupal-link-system-path="node/77">Transportation in CT</a> </li> <li class="navbar-item menu-item--collapsed item"> <a href="/about/developers" id="" class="navbar-link" target="" data-drupal-link-system-path="node/314">Developers</a> </li> </ul> </li> <li class="navbar-item menu-item--expanded dropdown menu-item--active-trail active expanded"> <a href="/fares" class="navbar-link dropdown-toggle" data-target="#"> Fares </a> <span class="caret"></span> <ul class="navbar-list menu dropdown-menu"> <li class="navbar-item menu-item--collapsed item"> <a href="/fares/token-transit-app-download-ride" class="navbar-link" data-drupal-link-system-path="node/3046">Token Transit App - Download &amp; Ride</a> </li> <li class="navbar-item menu-item--collapsed item"> <a href="/fares/express-service-fares" id="" class="navbar-link" target="" data-drupal-link-system-path="node/54">Express Service Fares</a> </li> <li class="navbar-item menu-item--collapsed item"> <a href="/fares/senior-disabled-reduced-fares" id="" class="navbar-link" target="" data-drupal-link-system-path="node/84">Senior/Disabled Reduced Fares</a> </li> <li class="navbar-item menu-item--collapsed menu-item--active-trail active item"> <a href="/fares/go-ct-card" title="Tarjeta Go CT" class="navbar-link" data-drupal-link-system-path="node/911">Go CT Card</a> </li> <li class="navbar-item menu-item--collapsed item"> <a href="/fares/where-buy" id="" class="navbar-link" target="" data-drupal-link-system-path="node/73">Where to Buy</a> 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