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class="nav-textblock">About</div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6711ea56fd16176ad7dbf3d4_down-arrow%20(3).png" alt="" class="image-44"/></div><nav class="dropdown-list w-dropdown-list"><div class="dropdown-list-wrapper"><a href="/about-us" class="dropdown-link w-dropdown-link">Overview</a><a href="/life-at-clootrack" class="dropdown-link w-dropdown-link">Life at Clootrack</a><a href="/contact-us" class="dropdown-link w-dropdown-link">Contact Us</a><a href="/press-release" class="dropdown-link w-dropdown-link">Press Releases</a><a href="/clootrack-in-the-media" class="dropdown-link w-dropdown-link">Clootrack in the Media</a><a href="/events" class="dropdown-link w-dropdown-link">Clootrack at Events</a></div></nav></div></li><li class="nav-list-item"><div data-hover="true" data-delay="0" class="nav-dropdown w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><a href="/careers" class="w-inline-block"><div 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It analyzes all customer conversations from first and third-party sources. It's entirely customizable to meet the specific needs of any business, without any inflexibility.<br/></p><div class="sign-up-form w-form"><form id="email-form" name="email-form" data-name="Email Form" method="get" data-webflow-hubspot-api-form-url="https://hubspotonwebflow.com/api/forms/a136fcd1-7f9c-477f-8cca-91368b3ceb83" data-wf-page-id="66f451f3c0914feb05c3db64" data-wf-element-id="e45aaa0f-c3c5-8ca1-a310-c426a57cd7fa" data-turnstile-sitekey="0x4AAAAAAAQTptj2So4dx43e"><input class="download-email-input w-input" data-wfhsfieldname="FormTextInput-2" maxlength="256" name="Email-3" data-name="Email 3" placeholder="Enter Your Business Email Address*" type="email" id="Email-3" required=""/><input type="submit" data-wait="Please wait..." class="hero-sign-up-button w-button" value="Sign up"/><input type="hidden" name="hutk" value=""/><input type="hidden" name="ipAddress" value=""/><input type="hidden" name="pageUri" value=""/><input type="hidden" name="pageId" value=""/><input type="hidden" name="pageName" value=""/></form><div class="w-form-done"><div>Thank you! 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Something went wrong while submitting the form.</div></div></div></div><div id="w-node-b6fdfebd-886b-bf18-3b93-8eebf2ca0e8c-05c3db64" class="platform-grid-right-1 mobile-hidden"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f156c434ce3b4fd71584aa_vid-laptop.webp" loading="lazy" width="Auto" alt="" class="hero-vid-laptop-taxonomy"/><div class="hero-video w-embed w-iframe w-script"><div><iframe src="https://player.vimeo.com/video/1023880499?badge=0&autopause=0&player_id=0&app_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write" style="position:absolute;top:-10px;left:70px;width:78%;height:100%;" title="Clootrack Edit Theme Taxonomy"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script></div></div><div id="w-node-_78fa665b-1b32-4749-6f1e-c60a6f56d80c-05c3db64" class="platform-grid-right-2 desktop-hidden"><img 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rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="heading-h2 text-center">One-click integration with online and private enterprise data<br/></h2><div class="orange-hr _50px margin-bottom-20"></div><p class="body-p center-align">Clootrack gathers open-ended customer conversations from various sources, including both public online platforms like eCommerce sites, forums, blogs, social media, and review sites, as well as private enterprise data such as customer service calls, NPS surveys, website/app feedback, and chatbots.</p></div><div data-w-id="543cd263-deb3-41a3-e3c1-7ab5933e31eb" class="logos-marqee-wrapper"><div class="marqee-show-left"></div><div class="marquee-show-right"></div><div class="marquee-logos"><div class="marquee-logo"><img loading="lazy" 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src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a79840140078963875b5_Google%20data%20studio.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a7c86c3ab87ffe191336_powerbi.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a848485fd8d46534609b_QlikQ.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a848e614cf797fcec638_Domo.webp" alt="" class="logos-icon"/></div></div><div class="marquee-logos"><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/673d729addce559bb8e54a44_genesys.svg" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/673d729a9488c85959476037_nice-logo.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545cd98_zendesk.svg" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a65de692a4c89bd383ef_Helpscoutt.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a5cf0823e8d1f4b972a4_freshdesk.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a65d99ff11ffc96399c8_Salesforce.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a68eddcb9c31d9d4b400_Appstore.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a6c92c8f5420b9324c7b_ebay.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a70e090961f117efb600_google%20play.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a75991f663bc4877cd44_tableau.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a79840140078963875b5_Google%20data%20studio.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a7c86c3ab87ffe191336_powerbi.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a848485fd8d46534609b_QlikQ.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6735a848e614cf797fcec638_Domo.webp" alt="" class="logos-icon"/></div></div></div></div></section><section class="orange-section"><div class="w-layout-blockcontainer container w-container"><div class="title-wrap-center"><h2 data-w-id="89f8105b-b42a-9b47-f00e-9efe36de9ca3" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="heading-h2-white">Understand the genuine needs of customers from billions of customer opinions<br/></h2><p class="body-p-white center-align">Clootrack separates meaningful customer conversations from noise, capturing emotional depth and key insights to pinpoint customer needs.</p></div><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f4565e1ab5d7d9a5cce1be_pl-graphics.webp" loading="lazy" width="Auto" height="Auto" alt="" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f4565e1ab5d7d9a5cce1be_pl-graphics-p-500.webp 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f4565e1ab5d7d9a5cce1be_pl-graphics-p-800.webp 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f4565e1ab5d7d9a5cce1be_pl-graphics.webp 979w" sizes="(max-width: 1439px) 94vw, (max-width: 1919px) 940px, 1200px" class="pl-graphics-img"/><div class="center-button"><a href="/request-demo" class="demo-button-green w-button">Request Demo</a></div></div></section><section class="section"><div class="w-layout-blockcontainer container w-container"><div class="title-wrap-center"><h2 data-w-id="fe161e50-7c46-3997-ae33-588c391c5a02" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="heading-h2">We are Different<br/></h2><div class="orange-hr _50px"></div></div><div class="w-layout-grid platform-color-boxes"><div id="w-node-_3d82b024-14da-3b7a-c499-f5d95898e452-05c3db64"></div><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e137b0aa91640cac2fab3f_Clootrack-logo.svg" loading="lazy" id="w-node-_8bcfe9e9-06d0-4044-3af6-8d55fb451b8d-05c3db64" alt="Clootrack logo"/><div id="w-node-_45e6d6dc-7221-795e-326c-b3b09c7b2da0-05c3db64" class="color-table-head-text">Traditional<br/>Market Research</div><div id="w-node-fc9ef843-7cd1-c2f4-5586-64f344f08693-05c3db64" class="color-table-head-text">Social<br/>Listening Tools</div><div id="w-node-_8877eae9-e764-7b86-76f2-e793492e351a-05c3db64" class="color-table-head-text">Data Science<br/>Teams</div><div id="w-node-_0e8a7ee5-2863-1f83-13d4-35af08facd62-05c3db64" class="color-table-first-box"><div id="w-node-_7868aa46-c2d2-3117-236c-ddbaf9400c71-05c3db64" class="color-table-head-text first-box">GRANULAR<br/></div></div><div id="w-node-f944f139-54f8-cfda-6ced-b33ae1f2b5ec-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Granular data drilldowns at subtheme, brands and SKU level</div></div></div><div id="w-node-_02b56377-1fa9-08ce-1a28-f92659136b9a-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f81223ccc1deeeb2a2fa6_exclamation-warning-round-yellow-icon.svg" loading="lazy" alt=""/></div><div class="color-table-box-right yellow"><div>Design dependent</div></div></div><div id="w-node-_29f72da7-774a-3cff-fc12-f9dec644bb8b-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Manual keyword configuration makes granularity impossible</div></div></div><div id="w-node-bc659cee-0c00-7fa3-2055-29ec7e9cb36e-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>High technology barrier</div></div></div><div id="w-node-_74792679-7544-7dda-8e69-ace49aa0703b-05c3db64" class="color-table-first-box"><div id="w-node-_74792679-7544-7dda-8e69-ace49aa0703c-05c3db64" class="color-table-head-text first-box">DEPENDABLE<br/></div></div><div id="w-node-_4e4c35b3-8fb3-a331-ad4c-085d84755216-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>92%+ accuracy on themes and sentiment<br/></div></div></div><div id="w-node-_82151295-a5ca-af00-edfd-2fa3537b0896-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Researcher bias<br/></div></div></div><div id="w-node-c3b02cd1-3d85-6302-f234-1476f64b41a1-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f81223ccc1deeeb2a2fa6_exclamation-warning-round-yellow-icon.svg" loading="lazy" alt=""/></div><div class="color-table-box-right yellow"><div>Depends on keyword configuration<br/></div></div></div><div id="w-node-c3a796d6-4793-7d7f-9598-4776e9f6b02f-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Dependable as custom developed<br/></div></div></div><div id="w-node-_6cccc044-ae13-655e-dca0-d4227662195d-05c3db64" class="color-table-first-box"><div id="w-node-_6cccc044-ae13-655e-dca0-d4227662195e-05c3db64" class="color-table-head-text first-box">TIMELY<br/></div></div><div id="w-node-e800ed0b-4602-a627-335b-22b461593e97-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Refreshes as needed - weekly, fortnightly, monthly etc.<br/></div></div></div><div id="w-node-_6806eee3-6fb0-b895-4a55-6c2148d788a0-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Extremely slow to design and execute<br/></div></div></div><div id="w-node-eb524f41-ed30-1b2f-ad78-a2fb04db9ec8-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Time consuming to configure keywords<br/></div></div></div><div id="w-node-b88c4a22-0a76-01e5-e19a-8450113c4573-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f81223ccc1deeeb2a2fa6_exclamation-warning-round-yellow-icon.svg" loading="lazy" alt=""/></div><div class="color-table-box-right yellow"><div>Depends on implementation<br/></div></div></div><div id="w-node-_2b70cdf8-4cad-872a-70ea-a3fdee247482-05c3db64" class="color-table-first-box"><div id="w-node-_2b70cdf8-4cad-872a-70ea-a3fdee247483-05c3db64" class="color-table-head-text first-box">ACTIONABLE<br/></div></div><div id="w-node-_7f67fde9-7fa4-7f34-423f-c24fe6a67e9b-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Deep and actionable<br/></div></div></div><div id="w-node-_3c84645d-a266-5d05-9451-93024de4431d-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f81223ccc1deeeb2a2fa6_exclamation-warning-round-yellow-icon.svg" loading="lazy" alt=""/></div><div class="color-table-box-right yellow"><div>Design dependent<br/></div></div></div><div id="w-node-_05b0e54b-6e99-cb00-78db-3e180667d08d-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Insight poor output<br/></div></div></div><div id="w-node-_3c73bb2d-9fbe-2cda-bc42-ea448352d1ab-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Actionable<br/></div></div></div><div id="w-node-_058620f5-8511-da51-c867-1b57d5b16e00-05c3db64" class="color-table-first-box"><div id="w-node-_058620f5-8511-da51-c867-1b57d5b16e01-05c3db64" class="color-table-head-text first-box">COST-EFFECTIVE<br/></div></div><div id="w-node-d89b4786-c5a2-71c7-31a8-982c95594429-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Affordable and cost-effective<br/></div></div></div><div id="w-node-_00e926c0-fded-0f34-a1f7-c26825acde34-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Very expensive<br/></div></div></div><div id="w-node-_5e0cf3fb-2fb2-3c74-1ac3-0bdffb47ec06-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Cost-effective<br/></div></div></div><div id="w-node-_3527df58-5cae-a7ae-2cac-6038a95e2962-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Highly expensive<br/></div></div></div><div id="w-node-_419f59bf-2cea-f99e-2163-63355d27e102-05c3db64" class="color-table-first-box"><div id="w-node-_419f59bf-2cea-f99e-2163-63355d27e103-05c3db64" class="color-table-head-text first-box">SCALABLE<br/></div></div><div id="w-node-eb166a93-6eca-ab5e-3f79-0717aea57768-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Used by businesses of any size<br/></div></div></div><div id="w-node-_376a6c24-ebf6-a9fb-fc97-c193793cb77c-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Difficult and Costly to scale<br/></div></div></div><div id="w-node-_2f18a419-452d-9e4c-5ff1-e0d38fe53ab0-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Scalable</div></div></div><div id="w-node-_46360822-22b5-9cff-c3e8-79154c35cc7e-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f81223ccc1deeeb2a2fa6_exclamation-warning-round-yellow-icon.svg" loading="lazy" alt=""/></div><div class="color-table-box-right yellow"><div>Depends on implementation<br/></div></div></div><div id="w-node-c95401c1-0424-c8b9-e4ca-61318c4a38ef-05c3db64" class="color-table-first-box"><div id="w-node-c95401c1-0424-c8b9-e4ca-61318c4a38f0-05c3db64" class="color-table-head-text first-box">GLOBAL<br/></div></div><div id="w-node-ec585b4e-ed23-a484-8630-39daa2f156b7-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>Supports 55+ Languages<br/></div></div></div><div id="w-node-_47fc35ba-7836-b923-8939-b95ceca7d680-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Respondent dependent<br/></div></div></div><div id="w-node-_8d0678cb-c4af-a7f8-8b31-6b294ed81028-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Depends on language expertise of the admin<br/></div></div></div><div id="w-node-e20a1154-a2ea-a3e9-8bfe-7688a1fe998a-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f81223ccc1deeeb2a2fa6_exclamation-warning-round-yellow-icon.svg" loading="lazy" alt=""/></div><div class="color-table-box-right yellow"><div>Depends on implementation<br/></div></div></div><div id="w-node-f631f7df-f6c5-e313-1adc-3c90e7bc3f8d-05c3db64" class="color-table-first-box"><div id="w-node-f631f7df-f6c5-e313-1adc-3c90e7bc3f8e-05c3db64" class="color-table-head-text first-box">DATA COVERAGE<br/></div></div><div id="w-node-_4244538a-ceb5-3ad6-59fb-58e935b74e28-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>First party and third party/online data<br/></div></div></div><div id="w-node-_33d70aba-c67f-95ad-bccb-f4e434c479d1-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f81223ccc1deeeb2a2fa6_exclamation-warning-round-yellow-icon.svg" loading="lazy" alt=""/></div><div class="color-table-box-right yellow"><div>Design dependent<br/></div></div></div><div id="w-node-_903266d6-4436-6594-341f-ee2b20c2e02f-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>Only online data sources<br/></div></div></div><div id="w-node-_0760298c-aa6a-4d09-bd11-7a8de0ef8359-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f81223ccc1deeeb2a2fa6_exclamation-warning-round-yellow-icon.svg" loading="lazy" alt=""/></div><div class="color-table-box-right yellow"><div>Depends on implementation<br/></div></div></div><div id="w-node-_14e58df5-0ee6-8636-072c-f9a719602b85-05c3db64" class="color-table-first-box"><div id="w-node-_14e58df5-0ee6-8636-072c-f9a719602b86-05c3db64" class="color-table-head-text first-box">EFFORTLESS<br/></div></div><div id="w-node-f1d112d9-6064-b8bb-3b10-443c1c41be9d-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42eb2624a577ea3d97538_checkmark%20copy%202.webp" loading="lazy" alt=""/></div><div class="color-table-box-right green"><div>No effort on keyword configuration or setup<br/></div></div></div><div id="w-node-_7b483fc1-a365-77ac-d366-e265aadadeb0-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>High effort to run a study<br/></div></div></div><div id="w-node-d7f06811-ffc7-1f55-3851-dc661bee888b-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>High effort to set up<br/></div></div></div><div id="w-node-_80feee48-79be-de09-6861-141ecf04b6be-05c3db64" class="color-table-box"><div class="color-table-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671f7e8ddcd89a083600e393_32px-Cross_red_circle.svg.png" loading="lazy" alt=""/></div><div class="color-table-box-right red"><div>High technical and product development effort<br/></div></div></div></div></div></section><section class="faq-01"><div class="faq-01-container"><div class="title-wrap-center-platform"><h3 data-w-id="8830220f-0453-21a3-c4c0-e6cb25b58040" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="heading-h2 left-align-desktop">Frequently asked questions</h3><div class="orange-hr _50px"></div></div><div data-w-id="8830220f-0453-21a3-c4c0-e6cb25b58042" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="faq-list"><div class="faq-item"><div data-w-id="8830220f-0453-21a3-c4c0-e6cb25b58044" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">What is Clootrack?</h3></div><div class="faq-arrow"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Clootrack is a real-time CX analytics platform for B2C brands, consulting firms and private equity funds, uncovering actionable insights into the 'why' behind customer experiences. It offers a unified view of CX through customer conversations across various online channels and first-party data.</p></div></div></div><div class="faq-item"><div data-w-id="8830220f-0453-21a3-c4c0-e6cb25b58050" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">Who uses Clootrack?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Clootrack serves 150+ global brands across sectors like finance, retail, D2C, hospitality, auto, utilities, consulting, and more. Check our <a href="https://www.clootrack.com/insights?hsLang=en">case studies</a> to see how they use our platform for real-time insights into customer experience, brand tracking, and competitive analysis.</p></div></div></div><div class="faq-item"><div data-w-id="8830220f-0453-21a3-c4c0-e6cb25b5805c" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">Is Clootrack free?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Clootrack offers pricing details and enterprise packages upon request. <a href="https://www.clootrack.com/request-demo?hsLang=en">Reach out</a> for our rates or to arrange a demo on how we can help your brand.</p></div></div></div><div class="faq-item"><div data-w-id="8830220f-0453-21a3-c4c0-e6cb25b58068" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">Can Clootrack provide real-time consumer insights when compared to traditional market research?<br/></h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Traditional market research is often too slow for today's fast-paced business environment, bogged down by bias from questionnaire design, lengthy durations of months, and high costs. These methods struggle to keep up with rapid market changes and can overlook key customer factors due to the researchers' preconceptions.</p><p class="body-p max-width-600">Clootrack, however, leverages real-time consumer data from a wide range of sources, delivering insights in just hours and updating them as needed to stay current. Moreover Clootrack insights are unbiased and highly granular.</p></div></div></div><div class="faq-item"><div data-w-id="8830220f-0453-21a3-c4c0-e6cb25b58075" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">How many data sources does Clootrack monitor?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Clootrack thoroughly analyzes categories by monitoring a wide array of data sources, not confined to a specific list. It supports online sources like social media, eCommerce sites, review platforms, blogs, specialized websites, and forums.</p><p class="body-p max-width-600">Additionally, Clootrack integrates deeply to access internal enterprise data, even with systems not having API interfaces, capturing all customer conversation sources—surveys, CRM tickets, call center interactions, website/app feedback, and emails.</p></div></div></div><div id="w-node-_828e0a1c-7e00-6c54-1fd5-515504f570e2-05c3db64" class="faq-item"><div data-w-id="828e0a1c-7e00-6c54-1fd5-515504f570e3" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">Why does Clootrack consider the entire population of customer conversations and not just a sample?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Customers behave differently across channels, making it crucial to gather statistically significant samples of these interactions across various segments. Additionally, with products and services becoming increasingly commoditized, ideas for differentiation often emerge from long tails as in any deep qualitative analysis.</p></div></div></div><div id="w-node-_49cdd8d3-8327-1767-f65d-d7a6261f159a-05c3db64" class="faq-item"><div data-w-id="49cdd8d3-8327-1767-f65d-d7a6261f159b" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">How is Clootrack different from other Brand Monitoring tools?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Brand monitoring typically relies on keyword-driven themes, offering broad sentiment and themes about a brand. However, this approach has drawbacks:<br/>‍<br/>a) It often misses key data sources where customer conversations happen, relying too much on noisy social media channels.<br/>b) It generates non-actionable insights, like word clouds or vague theme categories, that don't lead to clear actions.<br/><br/>Clootrack addresses these issues, providing a real-time, accurate assessment of customer experience.</p></div></div></div><div id="w-node-_9406ea6f-979d-9929-5445-93a9a9c65456-05c3db64" class="faq-item"><div data-w-id="9406ea6f-979d-9929-5445-93a9a9c65457" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">Is Clootrack equipped to differentiate between a customer review versus an opinion?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">A customer review's star rating, like 4 or 5 stars, offers a quick overview. However, each review contains specific opinions that can be positive or negative.<br/>Clootrack's engine digs into these reviews to identify emotions and themes within each opinion, revealing the true details of customer expectations for your brand and competitors.</p></div></div></div><div id="w-node-_6b931ee6-65e6-ef28-767f-cdab242b374d-05c3db64" class="faq-item"><div data-w-id="6b931ee6-65e6-ef28-767f-cdab242b374e" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">Does the Clootrack engine require human intervention?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Yes, but minimally. It's mainly for responding to critical incidents that impact accuracy or performance, and during model training.Clootrack minimizes human intervention to avoid bias. Our AI engine is highly advanced, operating with little human oversight.</p></div></div></div><div id="w-node-_3a377fab-2091-c16d-2446-61cddf7b5a68-05c3db64" class="faq-item"><div data-w-id="3a377fab-2091-c16d-2446-61cddf7b5a69" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">How is Clootrack AI different from text analysis?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Clootrack AI features specialized analytics agents designed to grasp the voice of customers from both text and voice, boasting over 92% accuracy in analyzing conversations across 55+ languages—a level of detail beyond the reach of standard text analytics tools. This foundation of precise, data-driven insights bolsters your decision-making confidence.Further the models and algorithms are continuously updated to keep up with the latest trends.</p></div></div></div><div id="w-node-_113e4dd3-c156-00f9-a6a6-eefeb73f4548-05c3db64" class="faq-item"><div data-w-id="113e4dd3-c156-00f9-a6a6-eefeb73f4549" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">Can Clootrack detect fake reviews?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600">Clootrack has algorithms to detect fake reviews. Clootrack filters out bogus reviews before analysis, and the output is based on genuine reviews.</p></div></div></div><div id="w-node-c9fa1643-c54b-2e99-70ec-82d683a44093-05c3db64" class="faq-item"><div data-w-id="c9fa1643-c54b-2e99-70ec-82d683a44094" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">How is Clootrack different from social media listening tools?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600"><br/>Social media listening tools are designed to get responses to only a particular query that they are looking for. They have to configure a theme bucket to get it, which is query-based. There are severe language-dependent shortcomings that make the configuration ineffective in multiple languages. Social listening tools don't have AI capabilities to analyze. There are nuances where the qualitative study given by them is ineffective. Further, the data sources are limited. Further, the social media listening tools have been built for campaign management, making them ineffective in assessing qualitative customer experience.<br/>This is where Clootrack’s AI makes the difference. Clootrack covers data sources both online and enterprise, which have humongous data on customer conversations. We can identify topics and sub-topics that are spoken by customers in an unsupervised fashion. This reduces the effort, makes the analysis effective and unbiased.</p></div></div></div><div id="w-node-_185a0cb8-5a23-fba8-7ed0-6bfea1da32da-05c3db64" class="faq-item"><div data-w-id="185a0cb8-5a23-fba8-7ed0-6bfea1da32db" class="faq-header-02"><div class="faq-header-left"><h3 class="sub-heading-h3">How is Clootrack different from social media listening tools?</h3></div><div class="faq-arrow"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(90deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" class="faq-icon-vr"/><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccd5_Frame.svg" alt="" class="faq-icon-hr"/></div></div><div style="height:0px;opacity:0" class="faq-body"><div class="faq-content"><p class="body-p max-width-600"><br/>Social media listening tools are designed to get responses to only a particular query that they are looking for. They have to configure a theme bucket to get it, which is query-based. There are severe language-dependent shortcomings that make the configuration ineffective in multiple languages. Social listening tools don't have AI capabilities to analyze. There are nuances where the qualitative study given by them is ineffective. Further, the data sources are limited. Further, the social media listening tools have been built for campaign management, making them ineffective in assessing qualitative customer experience.<br/>This is where Clootrack’s AI makes the difference. Clootrack covers data sources both online and enterprise, which have humongous data on customer conversations. We can identify topics and sub-topics that are spoken by customers in an unsupervised fashion. This reduces the effort, makes the analysis effective and unbiased.</p></div></div></div></div></div></section><section class="section-platform"><div class="w-layout-blockcontainer container w-container"><div class="data-safe-box-copy"><div class="safe-box-left"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66ec51803382e8a51a1eded9_safe-icon.webp" loading="lazy" alt=""/></div><div class="safe-box-right"><h2 class="heading-h1-white center-align-mobile font-weight-500">Impeccable Data Security</h2><p class="body-p-white center-align-mobile">We are committed to protecting your data and ensuring that your data is safe and secure. We follow industry-standard security practices.<br/></p><div class="gdpr-grp"><div class="gdpr"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66ec5465c8b752b03e46dfd6_round-check.svg" loading="lazy" alt=""/><h3 class="body-p-white margin-bottom-0">GDPR CompliantIS</h3></div><div class="gdpr"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66ec5465c8b752b03e46dfd6_round-check.svg" loading="lazy" alt=""/><h3 class="body-p-white margin-bottom-0">ISO 27001<br/></h3></div></div></div></div></div></section><section class="section"><div class="container"><div class="title-wrap-center"><div id="w-node-_29b1ea24-fd03-624f-7290-b0b5eb815a87-05c3db64" class="title-wrap-center-plat"><h3 data-w-id="29b1ea24-fd03-624f-7290-b0b5eb815a88" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="section-title">Cx Insights<br/></h3><div class="orange-hr _50px"></div></div></div><div data-delay="2000" data-animation="slide" class="slider-5 hidden w-slider" data-autoplay="true" data-easing="ease" data-hide-arrows="false" data-disable-swipe="false" data-autoplay-limit="0" data-nav-spacing="3" data-duration="500" data-infinite="true"><div class="w-slider-mask"><div class="slide-4 w-slide"><div class="columns-10 w-row"><div class="column-6 w-col w-col-4"><div class="white-small-card-copy-1-copy"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bcc9005289f10a87ab6_Jorge%20Calvachi.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bcc9005289f10a87ab6_Jorge%20Calvachi-p-500.webp 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bcc9005289f10a87ab6_Jorge%20Calvachi.webp 512w" alt="" class="box-testimonial-img"/><h2 class="heading-120">Jorge Calvachi</h2><div class="text-block-63">Director of Insights, La-Z-Boy Incorporated</div></div></div><div class="column-7 w-col w-col-4"><div class="white-small-card-copy-1-copy"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bc3dd986d923398fb2f_Jo%20Boswell.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bc3dd986d923398fb2f_Jo%20Boswell-p-500.webp 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bc3dd986d923398fb2f_Jo%20Boswell.webp 512w" alt="" class="box-testimonial-img"/><h2 class="heading-120">Jo Boswell</h2><div class="text-block-63">Director, Sentio-B Ltd</div></div></div><div class="column-8 w-col w-col-4"><div class="white-small-card-copy-1-copy"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bcb2005c9732195a911_Shep%20Hyken.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bcb2005c9732195a911_Shep%20Hyken-p-500.webp 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bcb2005c9732195a911_Shep%20Hyken.webp 512w" alt="" class="box-testimonial-img"/><h2 class="heading-120">Shep Hyken</h2><div class="text-block-63">CAO (Chief Amazement Officer), Shepard Presentations, LLC</div></div></div></div></div><div class="slide-4 w-slide"><div class="columns-10 w-row"><div class="column-6 w-col w-col-4"><div class="white-small-card-copy-1-copy"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a89cb8f5c7842b1afc5f9_Julie%20Ryan%2C.webp" loading="lazy" alt="" class="box-testimonial-img"/><h2 class="heading-120">Jo Boswell</h2><div class="text-block-63">Director, Sentio-B Ltd </div></div></div><div class="column-7 w-col w-col-4"><div class="white-small-card-copy-1-copy"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bc04d24d1c899d7004b_Rick%20Mans.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bc04d24d1c899d7004b_Rick%20Mans-p-500.webp 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671a8bc04d24d1c899d7004b_Rick%20Mans.webp 512w" alt="" class="box-testimonial-img"/><h2 class="heading-120">Rick Mans</h2><div class="text-block-63">Head of Customer Experience EMEA-LATAM, Roche</div></div></div><div class="column-8 w-col w-col-4"></div></div></div></div><div class="left-arrow-4 w-slider-arrow-left"><div class="icon-2 w-icon-slider-left"></div></div><div class="right-arrow-4 w-slider-arrow-right"><div class="icon-9 w-icon-slider-right"></div></div><div class="slide-nav-3 w-slider-nav w-round w-num"></div></div><div data-delay="2000" data-animation="slide" class="slider-5 w-slider" data-autoplay="true" data-easing="ease" data-hide-arrows="false" data-disable-swipe="false" data-autoplay-limit="0" data-nav-spacing="3" data-duration="500" data-infinite="true"><div class="w-slider-mask"><div class="cx-insight-slider-wrapper w-slide"><div class="cx-insights-card-1"><div class="cx-insight-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6719a9e72b6a0979c80f6b2a_CX%20Delivered%20-Insights%20from%20Food%20Delivery%20Apps%20(1).gif" alt="" class="cx-insights-card-1-img"/><h2 class="heading-h3-title text-left-align">Customer Experience Delivered: Insights from the Food Delivery Apps Industry</h2><div class="body-p text-left-align">Executive Summary - Customer Experience Insights From the Food Delivery Apps Industry Over the years, there have been significant changes in the food delivery industry, with customers expressing evolving needs, concerns, and challenges. Issues such..</div></div><a href="https://www.clootrack.com/insights/customer-experience-insights-food-delivery-apps-industry" class="link-block-2 w-inline-block"><div class="text-block-58-copy-copy">Read more </div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6717647fbf0596a1f7bbb8ab_Arrow.svg" alt="" class="image-50"/></a></div></div><div class="cx-insight-slider-wrapper w-slide"><div class="cx-insights-card-1"><div class="cx-insight-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6719ad02aa5ffdb206108270_CX%20Insights%20from%20the%20Electric%20Utility%20Industry%20GIF.gif" alt="" class="cx-insights-card-1-img"/><h2 class="heading-h3-title text-left-align">Electric Utility Industry: Maximizing Growth Potential Through Customer Insights</h2><div class="body-p text-left-align">Executive Summary - Customer Experience Insights From the Electric Utility Industry</div></div><a href="https://www.clootrack.com/insights/customer-experience-insights-electric-utility-industry" class="link-block-2 w-inline-block"><div class="text-block-58-copy-copy">Read more </div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6717647fbf0596a1f7bbb8ab_Arrow.svg" alt="" class="image-50"/></a></div></div><div class="cx-insight-slider-wrapper w-slide"><div class="cx-insights-card-1"><div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6719ae21d3b18c554dfcec1d_EP%2010%20Insight%20Thumbnail%20(1).gif" alt="" class="cx-insights-card-1-img"/><h2 class="heading-h3-title text-left-align">Salon & Spa Industry: Unlocking Growth Opportunities through Customer Insights</h2><div class="body-p text-left-align">Executive Summary - Customer Experience Insights From the Salon & Spa Industry</div></div><a href="https://www.clootrack.com/insights/customer-experience-insights-salon-and-spa-industry" class="link-block-2 w-inline-block"><div class="text-block-58-copy-copy">Read more </div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6717647fbf0596a1f7bbb8ab_Arrow.svg" alt="" class="image-50"/></a></div></div><div class="cx-insight-slider-wrapper w-slide"><div class="cx-insights-card-1"><div class="cx-insight-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e438eb547a98af18d5428b_07%2018%20Insight%20Thumbnail.gif" alt="" class="cx-insights-card-1-img"/><h2 class="heading-h3-title text-left-align">Sportswear Industry: How Brands Can Leverage Customer Insights for Growth</h2><div class="body-p text-left-align">Executive Summary - Customer Experience Insights From the Sportswear Industry</div></div><a href="https://www.clootrack.com/insights/customer-experience-insights-sportswear-industry" class="link-block-2 w-inline-block"><div class="text-block-58-copy-copy">Read more </div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6717647fbf0596a1f7bbb8ab_Arrow.svg" alt="" class="image-50"/></a></div></div><div class="cx-insight-slider-wrapper w-slide"><div class="cx-insights-card-1"><div class="cx-insight-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e4349f7f5cc7ed450495d9_Decoding%20Guest%20Experience%20A%20Deep%20Insights%20Report%20%20of%2029%20Best%20Hotels%20in%20the%20US.gif" alt="" class="cx-insights-card-1-img"/><h2 class="heading-h3-title text-left-align">Decoding Guest Experience: Deep Insights Report of 29 Top Hotels in the US </h2><div class="body-p text-left-align">Executive Summary - Customer Experience Insights From the Hotels Industry</div></div><a href="https://www.clootrack.com/insights/insights-report-of-us-hotels" class="link-block-2 w-inline-block"><div class="text-block-58-copy-copy">Read more </div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6717647fbf0596a1f7bbb8ab_Arrow.svg" alt="" class="image-50"/></a></div></div><div class="cx-insight-slider-wrapper w-slide"><div class="cx-insights-card-1"><div class="cx-insight-card-content"><img sizes="(max-width: 479px) 315px, 293px" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671abd65898a575ee8b33d34_Thumbnail%20(1)-p-500.webp 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671abd65898a575ee8b33d34_Thumbnail%20(1).webp 600w" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/671abd65898a575ee8b33d34_Thumbnail%20(1).webp" loading="lazy" class="cx-insights-card-1-img"/><h2 class="heading-h3-title text-left-align">Global Airline Industry Trends: Customer Review Analysis of Top 12 Airlines Worldwide</h2><div class="body-p text-left-align">Executive Summary - Customer Experience Insights From the Airlines Industry</div></div><a href="https://www.clootrack.com/insights/global-airlines-industry-trends-customer-review-analysis" class="link-block-2 w-inline-block"><div class="text-block-58-copy-copy">Read more </div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6717647fbf0596a1f7bbb8ab_Arrow.svg" alt="" class="image-50"/></a></div></div></div><div class="left-arrow-4 cx-arrow-left w-slider-arrow-left"><div class="cx-slider-left-icon w-icon-slider-left"></div></div><div class="right-arrow-4 cx-arrow-right w-slider-arrow-right"><div class="cx-slider-right-icon w-icon-slider-right"></div></div><div class="slide-nav-3 w-slider-nav w-round w-num"></div></div></div></section><section class="section-copy"><div class="w-layout-blockcontainer container w-container"><div class="review-container-platform"><div class="title-wrap-center-review"><h2 data-w-id="f7d9c8b9-59f4-4747-4902-78300085db72" style="opacity:0.5;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="heading-h2 text-center">What Our Customers Say</h2><div class="orange-hr _50px"></div></div><div data-delay="4000" data-animation="slide" class="customer-review w-slider" data-autoplay="true" data-easing="ease" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" data-hide-arrows="false" data-disable-swipe="false" data-w-id="f7d9c8b9-59f4-4747-4902-78300085db75" data-autoplay-limit="0" data-nav-spacing="3" data-duration="500" data-infinite="true"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545ccb9_Rectangle%2042480.svg" alt="" class="customer-review-fade-img hidden"/><div class="customer-review-mask w-slider-mask"><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">We were looking for valuable product insights which were very difficult to obtain from large data dumps. <span class="text-green-bg">Clootrack helped us to get powerful, strategic business insights to be brought to the surface.</span></p><div class="customer-review-profile"><p class="cta-taxt">Alexis O</p><p class="body-02 mt-4">ECommerce Manager at a Major Apparel Brand</p></div><div class="customer-review-card-img-box"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f547d012cb6cc730725e0a_Alexis-O.webp" alt="" class="customer-review-card-img"/></div></div></div></div><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">We were looking at the personal care market to understand the motivations of Brand Switch in the category. <span class="text-green-bg">What I liked about Clootrack is the smartness: it picks the right conversations and reviews for the analysis unlike a lot of tools I have used. There are zero invalid conversations.</span></p><div class="customer-review-profile"><p class="cta-taxt">Tania Dey</p><p class="body-02 mt-4">Vice President CX Strategy, MullenLowe Lintas Group</p></div><div class="customer-review-card-img-box"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f547cf7ec5f0066dc4776c_TaniaDey22.webp" alt="" class="customer-review-card-img"/></div></div></div></div><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">We offer a lot of mediums for our customers to make their voices heard: product reviews, surveys, and a section where customers can write about their experience. We were looking for a platform that could create a more structured output from these channels. We had interactions and POCs with multiple vendors and <span class="text-green-bg">Clootrack stood out with their ability to get meaningful output from the various unstructured customer input channels.</span></p><div class="customer-review-profile"><p>Shoeb Shaik</p><p class="body-02 mt-4">Process Excellence, Tata Cliq</p></div><div class="customer-review-card-img-box"><img sizes="89px" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6710c905e34c5f8a26638bde_ShoebShaik(1)%2B(1)-p-500.webp 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6710c905e34c5f8a26638bde_ShoebShaik(1)%2B(1).webp 600w" alt="" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6710c905e34c5f8a26638bde_ShoebShaik(1)%2B(1).webp" loading="lazy" class="customer-review-card-img"/></div></div></div></div><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">We were trying to find brand associations in a quick manner. Clootrack is convenient, thoughtful, and quick. <span class="text-green-bg">The best thing is their algorithm - they are able to take the intensity of emotion into account while analyzing online conversations.</span></p><div class="customer-review-profile"><p class="cta-taxt">Samdish C</p><p class="body-02 mt-4">Group Corporate Brand at a Multinational Automotive Brand</p></div><div class="customer-review-card-img-box"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/670df33430861cd79f4a927f_SamdishC.webp" alt="" class="customer-review-card-img"/></div></div></div></div><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">We were looking for a fast and cost-effective way of getting insights into our customers and the market. <span class="text-green-bg">My favorite part of working with Clootrack is their technology engine. It has been a great way of getting insights for us, and it is quite cost-effective.</span></p><div class="customer-review-profile"><p class="cta-taxt">Strategy Head</p><p class="body-02 mt-4">of a Multinational Automotive Brand</p></div><div class="customer-review-card-img-box"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/670df3b46d432219963aaaba_icon_Strategy.webp" alt="" class="customer-review-card-img"/></div></div></div></div><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">I was looking for a company that could help me to answer questions in research in a much more authentic fashion, rather than going around with a questionnaire to people and asking them questions. This whole concept of getting into emotions and tonality of the emotions is definitely unique. The second part of the uniqueness comes through the fact that <span class="text-green-bg">it is not just online conversations but also that we can take internal enterprise data whether it’s banking data or telecom or auto sector.</span></p><div class="customer-review-profile"><p class="cta-taxt">Principal Consultant</p><p class="body-02 mt-4">at a Global Consulting Firm</p></div><div class="customer-review-card-img-box"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/670df41ca75d9b8ff396a2b8_icon_Principal.webp" alt="" class="customer-review-card-img"/></div></div></div></div><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">We have been doing NPS surveys for some time. However, the biggest issue has been convincing departments to take action on it. Because NPS questions are framed by business divisions and many times are biased to their understanding of business. <span class="text-green-bg">Clootrack analysis brings out what customers want genuinely and is represented in verbatims. All business divisions oblige to take action on it as it is coming from the horses’ mouth.</span></p><div class="customer-review-profile"><p class="cta-taxt">Customer Insights Head</p><p class="body-02 mt-4">at a Major Bank</p></div><div class="customer-review-card-img-box"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/670df4849f673b226ac54f97_icon_Customer-Insights%20(1).webp" alt="" class="customer-review-card-img"/></div></div></div></div><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">When it comes to category understanding, the biggest challenge is where to start, what attributes to look at for your own brand and competition. There are several gaps that are left by listening and analytics tools. Clootrack helps clients find the drivers of conversation that are difficult to identify on social media. <span class="text-green-bg">It helped us to streamline our social media conversation into relevant buckets.</span></p><div class="customer-review-profile"><p class="cta-taxt">Senior Group Head</p><p class="body-02 mt-4">Analytics at a Major Agency</p></div><div class="customer-review-card-img-box"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/670df4d7242833e194bfe0da_icon_Senior.webp" alt="" class="customer-review-card-img"/></div></div></div></div><div class="customer-review-slide w-slide"><div class="customer-review-card"><div class="customer-review-card-content"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66f6a2b389901758f14c89c6_quat.webp" alt="" class="customer-review-quat"/><p class="testimonial-01 mt-14">There are many issues with respect to customer experience that most people in the company understand, but there are a few issues which only a few people understand and none of us knew if it was important to the customers. <span class="text-green-bg">Clootrack was able to identify the issues that really mattered to customers.</span></p><div class="customer-review-profile"><p class="cta-taxt">Customer Insights Head</p><p class="body-02 mt-4">at a Major Bank</p></div><div class="customer-review-card-img-box"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/670df4849f673b226ac54f97_icon_Customer-Insights%20(1).webp" alt="" class="customer-review-card-img"/></div></div></div></div></div><div class="customer-review-left-arrow w-slider-arrow-left"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545cc7b_Frame%20(2).svg" alt=""/></div><div class="customer-review-right-arrow w-slider-arrow-right"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66dffa95f947b62fb545cc93_Frame%20(1).svg" alt=""/></div><div class="d-none-analytics w-slider-nav w-slider-nav-invert w-round"></div></div></div></div></section><section class="section"><div class="w-layout-blockcontainer container w-container"><div class="title-wrap-center"><h2 data-w-id="8f0a5f79-8d94-0992-97e2-b6a4d6d1f53a" style="opacity:0.5;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="heading-h2 text-center">150+ Enterprises Trust Clootrack</h2><div class="orange-hr _50px"></div></div><div data-w-id="8f0a5f79-8d94-0992-97e2-b6a4d6d1f53d" class="logos-marqee-wrapper"><div class="marqee-show-left"></div><div class="marquee-show-right"></div><div class="marquee-logos"><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42c47cd857186131c150c_hsbc-logo-fotor-bg-remover-20230413134746.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e43f9b4510ad58afd82c8c_TFG%20Logo.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e42d8dbf5c573e7b16ec88_crompton-1.svg" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e43ed6f1fa571441678410_Clootrack%20Enterprise%20Client%20TATA.webp" alt="" class="logos-icon"/></div><div class="marquee-logo"><img loading="lazy" 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