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iTouchVision Case Management Reviews: Pricing & Software Features 2024 - Financesonline.com

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src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>iTouchVision Case Management Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2019/11/iTouchVision-logo1.png" class="attachment- size-" alt="iTouchVision Case Management" srcset="https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1.png 440w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">7.7</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:0%;"></div> <img 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tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is iTouchVision Case Management?</a></li> <li><a href="#benefits">iTouchVision Case Management benefits</a></li> <li><a href="#features">Overview of iTouchVision Case Management features</a></li> <li><a href="#pricing">iTouchVision Case Management pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of iTouchVision Case Management" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2015/07/case-300x155.png 300w, https://s.financesonline.com/uploads/2015/07/case-232x120.png 232w, https://s.financesonline.com/uploads/2015/07/case-93x48.png 93w, https://s.financesonline.com/uploads/2015/07/case-281x145.png 281w, https://s.financesonline.com/uploads/2015/07/case.png 500w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="15698"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is iTouchVision Case Management?</h3> </div> <p>iTouchVision Case Management is projected as the complete case management solution ever created. It has been the platform of choice for many users that require a completely functional and reliable case management system. Used by more than 250,000 users, iTouchVision Case Management System allows them to receive, prioritize, monitor, allocate, manage, and respond to their cases, which are organized in one comprehensive list. Compatible with Apple, Android, and Windows mobile devices, users can easily view and update their cases via smartphones and tablets and then allow admin teams to assess the information of cases in real-time.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of iTouchVision Case Management Benefits</h3> </div> <p>What are the perks of using iTouchVision Case Management system? Here are just a few:</p> <ul> <li>Immediate access and control over your cases via smartphones and tablets. Link cases together to get a 360-degree view of the issue and create solutions to address the problem.</li> <li>Easily assign multiple people to a case and determine their roles for better productivity.</li> <li>All information are stored on a centralized cloud database, including all relevant correspondence, emails, case notes, assessments and contacts can be linked to a case.</li> <li>Quick and easy creation of web and mobile-based forms without the need for coding skills, reducing dependence on IT specialists</li> </ul> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of iTouchVision Case Management Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Customized forms with user-defined fields</li> <li>Workflow Automation</li> <li>Service Request Online For Employees</li> <li>Email Integration</li> <li>Instant Access To All Case Information</li> <li>Information Management</li> <li>3rd Party Integration</li> <li>Calendar and Event Management</li> <li>Automated Time Recording</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> </div> <div class="content-visibility order-9 full-width"> </div> <div class="content-visibility order-7"></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does iTouchVision Case Management Cost?</h3> </div> <p><strong>iTouchVision Case Management Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--checked"></span></p> </div> <div class="review-page__table__row"> <span>iTouchVision Professional Plan</span> <p>£69.98 per user/month</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are iTouchVision Case Management pricing details?</h3> </div> <p><strong>iTouchVision Case Management Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--checked"></span></p> </div> <div> <p>iTouchVision Professional Plan</p> <p>£69.98 per user/month</p> </div> </div> <p>Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:</p> <ul> <li>Mobile Apps</li> <li>Mobile Worker</li> <li>15 GB Storage</li> </ul> <p>A 3-month free trial period is also available.</p> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 105 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 2 </span> </div> </div> <p> <p>We are aware that when you choose to get a Customer Support Software it’s important not only to find out how professionals evaluate it in their reviews, but also to check if the real people and businesses that purchased these solutions are actually satisfied with the service. Because of that need we’ve designer our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that collects customer reviews, comments and iTouchVision Case Management reviews across a broad range of social media sites. The information is then presented in an easy to digest form indicating how many customers had positive and negative experience with iTouchVision Case Management. With that information available you should be equipped to make an informed purchasing decision that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="Case Management for HR" width="640" height="360" data-src="https://www.youtube.com/embed/KpqvdicSBe8?feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Mac</li><li>Web-based</li><li>Windows Mobile</li> </ul> <p>Deployment</p> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Monthly payment</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Large Enterprises</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li><span></span>live support</li><li><span></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for iTouchVision Case Management?</h3> </div> <p>iTouchVision Case Management offers email integration as well as 3rd party integrations with systems that support diary and case management processes.</p> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="first-review"> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/note.svg" alt="Note" class="first-review__note" width="160" height="160" > <p>iTouchVision Case Management<br> is waiting for<br> your first review.</p> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/share-arrow.svg" alt="Arrow" class="first-review__arrow"> </div> <div class="user-reviews__write 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Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.</p> <div class="center"> <a class="btn btn--blue-hover" rel="nofollow" href="https://financesonline.com/add-user-review/?rp=15698">Sign in with LinkedIn</a> <a href="#" id="add-review-linkedin">Why we require LinkedIn?</a> <div id="add-review-list" class="add-review-modal__list"> <ul> <li><span>Show the community that you're an actual user.</span></li> <li><span>We will only show your name and profile image in your review.</span></li> <li><span>You can still post your review anonymously.</span></li> </ul> </div> <p>OR</p> <a id="add-review-sing-in" href="#" class="btn btn--blue-hover">Sign in with company email</a> <div id="add-review-form" class="add-review-modal__form"> <p class="strong">Sign in with company email</p> <div class="info"></div> <form id="sign_up_user_review"> <input type="hidden" name="product_id" value="15698"> <input type="text" id="firstname" name="firstname" placeholder="First name" required> <input type="text" id="lastname" name="lastname" placeholder="Last name" required> <input type="email" id="business_email" name="business_email" placeholder="Business email" required> <span class="error hidden">Please use a business email address. We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular iTouchVision Case Management Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8tYXNzaXN0Lw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Assist" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist-93x48.png 93w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist.png 186w" /></div> <a href="/p/zoho-assist/" title="Zoho Assist" >Zoho Assist Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.5</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RlYW12aWV3ZXIv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="TeamViewer" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/TeamViewer-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/TeamViewer-logo2.png 186w" /></div> <a href="/p/teamviewer/" title="TeamViewer" >TeamViewer Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.4</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hlbHBtYW4v"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" class="lazyload" alt="Helpman" data-src="https://financesonline.com/uploads/2017/02/Helpman-3-2.png" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="/p/helpman/" title="Helpman" >Helpman Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL29yY2hhcmQtY29sbGFib3JhdGlvbi8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Orchard Collaboration" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/Orchard-Collaboration-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/Orchard-Collaboration-logo2.png 186w" /></div> <a href="/p/orchard-collaboration/" title="Orchard Collaboration" >Orchard Collaboration Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.3</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N1cnZleWkyaS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Surveyi2i" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/05/Surveyi2i-logo1-93x48.png 93w, https://s.financesonline.com/uploads/2015/05/Surveyi2i-logo1.png 200w" /></div> <a href="/p/surveyi2i/" title="Surveyi2i" >Surveyi2i Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.3</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To iTouchVision Case Management By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21lZGFsbGlhLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Medallia" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Medallia-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Medallia-logo2.png 186w" /></div> <a href="/p/medallia/" title="Medallia" >How much does Medallia cost?</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3B1bHNld2F5Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Pulseway" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2016/04/Pulseway_logo1-93x48.png 93w, https://s.financesonline.com/uploads/2016/04/Pulseway_logo1.png 200w" /></div> <a href="/p/pulseway/" title="Pulseway" >How much does Pulseway cost?</a> </div> <div class="products-table__right">$1.32</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ltc3VwcG9ydGluZy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="IMsupporting" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/IMsupporting-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/IMsupporting-logo-2.png 186w" /></div> <a href="/p/imsupporting/" title="IMsupporting" >How much does IMsupporting cost?</a> </div> <div class="products-table__right">£9.99</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NsYWFzay8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Slaask" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Slaask-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Slaask-logo2.png 186w" /></div> <a href="/p/slaask/" title="Slaask" >How much does Slaask cost?</a> </div> <div class="products-table__right">$16.94</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2N1c3RvbWVyLXRoZXJtb21ldGVyLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Customer Thermometer" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Customer-Thermometer2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Customer-Thermometer2.png 186w" /></div> <a href="/p/customer-thermometer/" title="Customer Thermometer" >How much does Customer Thermometer cost?</a> </div> <div class="products-table__right">$29</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Customer Support Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NhZmVzb2Z0LXNvbHV0aW9ucy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SafeSoft Solutions" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/safesoftsolutions-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/safesoftsolutions-logo2.png 186w" /></div> <a href="/p/safesoft-solutions/" title="SafeSoft Solutions reviews" >What are satisfaction reviews for SafeSoft Solutions</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.2</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2l0b3VjaHZpc2lvbi1jdXN0b21lci1zZXJ2aWNlLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="iTouchVision Customer Service" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/iTouchVision-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo2.png 186w" /></div> <a href="/p/itouchvision-customer-service/" title="iTouchVision Customer Service reviews" >What are satisfaction reviews for iTouchVision Customer Service</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.8</div> <div class="col col--50">97%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2NoYXRyYS1pby8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Chatra.io" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/05/chatra-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/05/chatra-logo2.png 186w" /></div> <a href="/p/chatra-io/" title="Chatra.io reviews" >What are satisfaction reviews for Chatra.io</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.5</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NlcmVuYS1zZXJ2aWNlLW1hbmFnZXIv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Serena Service Manager" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/05/serenal-93x48.png 93w, https://s.financesonline.com/uploads/2015/05/serenal.png 158w" /></div> <a href="/p/serena-service-manager/" title="Serena Service Manager reviews" >What are satisfaction reviews for Serena Service Manager</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.0</div> <div class="col col--50">93%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8tYXNzaXN0Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Assist" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist-93x48.png 93w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist.png 186w" /></div> <a href="/p/zoho-assist/" title="Zoho Assist reviews" >What are satisfaction reviews for Zoho Assist</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.5</div> <div class="col col--50">98%</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>iTouchVision Case Management Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1xYi10ZWNocw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="QB Techs" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/QB-Techs-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/QB-Techs-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-qb-techs" title="Comparison of iTouchVision Case Management vs. QB Techs" class="set-width" >Who should you choose iTouchVision Case Management or QB Techs</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1zdXJmbHk=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Surfly" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Surfly-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Surfly-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-surfly" title="Comparison of iTouchVision Case Management vs. Surfly" class="set-width" >Who should you choose iTouchVision Case Management or Surfly</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1hbnN3ZXJkYXNo""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="AnswerDash" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/AnswerDash-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/AnswerDash-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-answerdash" title="Comparison of iTouchVision Case Management vs. AnswerDash" class="set-width" >Who should you choose iTouchVision Case Management or AnswerDash</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1uaWNlcmVwbHk=""> <div class="mb-hide"><img width="93" height="48" 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It has been the platform of choice for many users that require a completely functional and reliable case management system. Used by more than 250,000 users, iTouchVision Case Management System allows them to receive, prioritize, monitor, allocate, manage, and respond to their cases, which are organized in one comprehensive list. Compatible with Apple, Android, and Windows mobile devices, users can easily view and update their cases via smartphones and tablets and then allow admin teams to assess the\u00a0information of cases in real-time.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "7.7", "applicationCategory": "Customer Support Software" }, "headline": "iTouchVision Case Management review", "awards": [], "dateModified": "2024-09-27T21:49:11+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Nestor Gilbert", "url": "https://financesonline.com/author/nestor/" } }</script> <!-- Fot social buttons --> <div id="fot-social" class="fot-social" data-id="15698" data-type="post" data-url="https://reviews.financesonline.com/p/itouchvision-case-management/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/itouchvision-case-management/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/itouchvision-case-management/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/itouchvision-case-management/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":15698,"main_term_slug":"customer-support-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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