CINXE.COM
iTouchVision Case Management Reviews: Pricing & Software Features 2024 - Financesonline.com
<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta charset="UTF-8"> <meta name="google-site-verification" content="xzP9cfC7X3FYc_EZQQXkJn15Yn5n968XcXOjR_tTIqM"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5"> <meta name="referrer" content="unsafe-url"> <meta name="theme-color" content="#002f4f"> <link rel="apple-touch-icon" sizes="180x180" href="/apple-icon-180x180.png"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"> <link rel="manifest" href="/manifest.json"> <title>iTouchVision Case Management Reviews: Pricing & Software Features 2024 - Financesonline.com</title> <style type="text/css"> body { display: none; } body .top-bar__nav-el:nth-child(1) { width: 188px; } body .top-bar__nav-el:nth-child(2) { width: 157px; } </style> <script type="text/javascript" async="async" data-noptimize > function fo_dp_read_cookie(name) { var nameEQ = name + "="; var ca = document.cookie.split(';'); for(var i=0;i < ca.length;i++) { var c = ca[i]; while (c.charAt(0)==' ') c = c.substring(1,c.length); if (c.indexOf(nameEQ) == 0) return decodeURIComponent(c.substring(nameEQ.length,c.length)); } return null; } function get_cookie_consent(req) { var cc = fo_dp_read_cookie("cookie-consent"); cc = (cc ? JSON.parse(atob(cc)) : null); if(cc && cc.cookie) { if(req) { for(var i=0; i<cc.cookie.length; i++) { if(cc.cookie[i] === req) { return true; } } return false; } return cc.cookie; } return null; } function can_run_analytics() { var ccnrn = "cookie-consent-nr"; var ccnr = fo_dp_read_cookie(ccnrn); if(ccnr) { return true; } else { return get_cookie_consent('m'); } } </script> <script data-noptimize>var arq=new XMLHttpRequest;arqu=["https:","","s.financesonline.com","uploads","empty.gif"];arq.open("GET",arqu.join('/'));arq.send();</script> <link rel="preload" href="https://s.financesonline.com/media/themes/fot/dist/css/review.min.css?ver=78.89" as="style"><link rel="preload" href="https://s.financesonline.com/media/themes/fot/dist/js/review.bundle.min.js?v=78.89#async" as="script"><link rel="preload" href="https://s.financesonline.com/media/themes/fot/dist/js/vendor/jquery-3.5.1.min.js?v=1.0#async" as="script"><link rel="preload" href="https://s.financesonline.com/media/themes/fot/dist/js/common.bundle.min.js?v=78.89#async" as="script"><meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <link rel="preconnect" href="https://www.googletagmanager.com" crossorigin><link rel="preconnect" href="https://www.google-analytics.com" crossorigin><link rel="preconnect" href="https://connect.facebook.net" crossorigin> <script data-noptimize> var ra = can_run_analytics(); window.fo_dp_run_analytics = function() { console.log('run_analytics'); (function (w, d, s, i) { window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', i); var f = d.getElementsByTagName(s)[0], j = d.createElement(s); j.async = true; j.src = 'https://www.googletagmanager.com/gtag/js?id=' + i; f.parentNode.insertBefore(j, f); })(window, document, 'script', "G-EJZ71SRE63"); var events = [{"ec":"Applications Category: Customer Support Software","ea":"item hit"}]; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} for (var i=0; i<events.length; i++) { gtag('event', 'content_impression', { event_category: events[i].ea, event_label: events[i].ec }); } if(typeof fo_pa_test_code === "function") { fo_pa_test_code(); } }; window.fo_dp_delayed_run_analytics = function() { window.setTimeout(function() { if(window.requestIdleCallback === undefined) fo_dp_run_analytics(); else window.requestIdleCallback(fo_dp_run_analytics, { timeout: 1000 }); }, 200); }; if(ra) { fo_dp_delayed_run_analytics(); } else { window.fo_dp_callack = function() { if(can_run_analytics()) { fo_dp_delayed_run_analytics(); window.fo_dp_callack = null; } }; } </script> <link rel="preconnect" href="https://s.financesonline.com" crossorigin> <!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https://yoast.com/wordpress/plugins/seo/ --> <meta name="description" content="Looking for honest iTouchVision Case Management reviews? Learn more about its pricing details and check what experts think about its features and integrations. Read user reviews from verified customers who actually used the software and shared their experience on its pros and cons." /> <link rel="canonical" href="https://reviews.financesonline.com/p/itouchvision-case-management/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="iTouchVision Case Management Reviews: Pricing & Software Features 2024 - Financesonline.com" /> <meta property="og:description" content="Looking for honest iTouchVision Case Management reviews? Learn more about its pricing details and check what experts think about its features and integrations. Read user reviews from verified customers who actually used the software and shared their experience on its pros and cons." /> <meta property="og:url" content="https://reviews.financesonline.com/p/itouchvision-case-management/" /> <meta property="og:site_name" content="Financesonline.com" /> <meta property="article:modified_time" content="2024-09-27T21:49:11+00:00" /> <!-- / Yoast SEO plugin. --> <script type="application/ld+json">{ "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://financesonline.com/" }, { "@type": "ListItem", "position": 2, "name": "Customer Support Software", "item": "https://financesonline.com/c/customer-support-software/" }, { "@type": "ListItem", "position": 3, "name": "iTouchVision Case Management Review", "item": "https://reviews.financesonline.com/p/itouchvision-case-management/" } ] }</script><meta property="og:image" content="https://financesonline.com/uploads/2015/07/case.png" /> <meta property="og:image:width" content="500" /> <meta property="og:image:height" content="258" /> <meta property="og:image:type" content="image/png" /><link rel="alternate" type="application/rss+xml" title="Financesonline.com » iTouchVision Case Management Comments Feed" href="https://reviews.financesonline.com/p/itouchvision-case-management/feed/" /> <link rel='stylesheet' id='review-css' href='https://s.financesonline.com/media/themes/fot/dist/css/review.min.css?ver=78.89' type='text/css' media='none' onload='if(media!="all")media="all"' /> <noscript><link rel='stylesheet' id='review-css' href='https://s.financesonline.com/media/themes/fot/dist/css/review.min.css?ver=78.89' type='text/css' media='all' /> </noscript><style id='global-styles-inline-css' type='text/css'> body{--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--duotone--dark-grayscale: url('#wp-duotone-dark-grayscale');--wp--preset--duotone--grayscale: url('#wp-duotone-grayscale');--wp--preset--duotone--purple-yellow: url('#wp-duotone-purple-yellow');--wp--preset--duotone--blue-red: url('#wp-duotone-blue-red');--wp--preset--duotone--midnight: url('#wp-duotone-midnight');--wp--preset--duotone--magenta-yellow: url('#wp-duotone-magenta-yellow');--wp--preset--duotone--purple-green: url('#wp-duotone-purple-green');--wp--preset--duotone--blue-orange: url('#wp-duotone-blue-orange');--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} </style> <script async="" type='text/javascript' src='https://reviews.financesonline.com/media/plugins/fo-optimizations/js/lazysizes-5.2.2.min.js' id='lazysizes-js'></script> <script type="text/javascript" async="async" data-noptimize > window.addEventListener('load', function() { var vars = {"url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php?cc","action_show":"fodp_show_cookie_info","hide":false,"reload":false,"v":"0.91"}; var reload = vars.reload?1:0; var cookie = get_cookie_consent(); if(!cookie) { var request_cookie = new XMLHttpRequest(); request_cookie.open('GET', vars.url + '&action=' + encodeURIComponent(vars.action_show) + '&reload=' + encodeURIComponent(reload), true); request_cookie.onload = function () { if (request_cookie.status >= 200 && request_cookie.status < 400) { if(!vars.hide && request_cookie.response) { var cookie_container = document.createElement('div'); cookie_container.setAttribute('id', 'cookie-main-container'); cookie_container.innerHTML = request_cookie.response; document.body.appendChild(cookie_container); var dp_script = document.createElement('script'); dp_script.setAttribute('src', 'https://financesonline.com/media/plugins/fo-dp/dp.js?v='+vars.v); dp_script.setAttribute('id', 'fo-dp-js'); dp_script.setAttribute('data-id', 'fodp-cookies-consent'); document.head.appendChild(dp_script); } if (typeof window.fo_dp_callack === 'function') { window.fo_dp_callack(); } } }; request_cookie.send(); } }); </script> <script type="text/javascript"> if (typeof ajaxurl === "undefined") { var ajaxurl = "https://reviews.financesonline.com/wp-admin/admin-ajax.php"; } </script> </head> <body class="applications-template-default single single-applications postid-15698 financesonline-theme" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <style> .top-bar input { outline:none; } @media only screen and (min-width: 1231px) { .top-bar input { width:235px; } } @media only screen and (max-width: 1170px) { .top-bar input { width:170px; } } </style> <div class="top-bar"> <div class="main-container "> <div class="top-bar__toggle fo-open-menu sm-show"> <span></span> <span></span> <span></span> MENU </div> <a href="https://financesonline.com" title="FinancesOnline Homepage"><span class="top-bar__logo"><img src="https://financesonline.com/media/themes/fot/dist/img/svg/logo.svg" alt="FinancesOnline"></span></a> <div class="top-bar__search"> <form id="software-search" action="https://financesonline.com" method="get" data-url="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <input id="search-string" class="fo-main-search" name="s" placeholder="What are you looking for?" type="text" autocomplete="off" aria-label="Search"> <button type="submit" class="top-bar__search__btn icon icon--search hide-on-load" aria-label="search"></button> <span id="spinner" class="search-loading"></span> </form> <div id="hintsData" class="hints-data"></div> </div> <div class="pull-right"> <div class="top-bar__nav "> <ul> <li class="top-bar__nav-el menu-dropdown fo-open-menu"><span class="icon icon--categories"></span><span>SOFTWARE CATEGORIES</span></li> <li class="top-bar__nav-el nav-business"><span class="icon icon--small_business"></span><a href="https://financesonline.com/remote-work/" title="Remote Work">FOR REMOTE WORK</a></li> <li class="clearfix"></li> </ul> </div> <a href="https://financesonline.com/add-product/" class="btn btn--listed mini-hide" title="Get listed page"><span class="icon icon--add"></span>GET LISTED</a> </div> <div class="clearfix"></div> </div> </div> <div id="cat-menu" class="categories-menu"> <div class="main-container "> <a href="https://financesonline.com/add-product/" class="btn btn--listed mini-show" title="Get listed page">GET LISTED</a> <nav class="categories-menu__nav" data-menu-id="93"> <ul class="categories-menu__ul"> <li class="categories-menu__el"><a href="https://financesonline.com/browse-all-software-categories/" title="B2B Software Categories">B2B Software Categories</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/accounting-software/" title="Accounting Software">Accounting Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/billing-software/" title="Billing Software">Billing Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/erp-software/" title="ERP Software">ERP Software</a></li></ul></li><li class="categories-menu__el"><a href="https://financesonline.com/c/appointment-scheduling-software/" title="Appointment Scheduling Software">Appointment Scheduling Software</a></li> <li class="categories-menu__el"><a href="https://financesonline.com/c/business-intelligence-software/" title="Business Intelligence Software">Business Intelligence Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/collaboration-software/" title="Collaboration Software">Collaboration Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/collaboration-tools/" title="Collaboration Tools">Collaboration Tools</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/document-management-systems/" title="Document Management Systems">Document Management Systems</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/enterprise-social-networking/" title="Enterprise Social Networking Software">Enterprise Social Networking Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/online-community-platforms/" title="Online Community Platforms">Online Community Platforms</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/productivity-suite/" title="Productivity Suite Software">Productivity Suite Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/project-collaboration-tools/" title="Project Collaboration Tools">Project Collaboration Tools</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/web-collaboration-tools/" title="Web Collaboration Tools">Web Collaboration Tools</a></li></ul></li><li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/communications-software/" title="Communications Software">Communications Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/video-conferencing-software/" title="Video Conferencing Software">Video Conferencing Software</a></li></ul></li><li class="categories-menu__el"><a href="https://financesonline.com/c/content-management-systems/" title="Content Management Software">Content Management Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/crm-software/" title="CRM Software">CRM Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/customer-service-software/" title="Customer Service Software">Customer Service Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/reviews-management-software/" title="Reviews Management Software">Reviews Management Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/online-crm-software/" title="Online CRM Software">Online CRM Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/social-media-crm/" title="Social Media CRM">Social Media CRM</a></li></ul></li><li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/customer-support-software/" title="Customer Support Software">Customer Support Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/live-chat-software/" title="Live Chat Software">Live Chat Software</a></li></ul></li><li class="categories-menu__el"><a href="https://financesonline.com/c/file-sharing-software/" title="File Sharing Software">File Sharing Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/help-desk-software/" title="Help Desk Software">Help Desk Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/industry-help-desk-software/" title="Industry-Specific Help Desk Software">Industry-Specific Help Desk Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/service-desk-software/" title="Service Desk Software">Service Desk Software</a></li></ul></li><li class="categories-menu__el"><a href="https://financesonline.com/c/hr-software/" title="HR Management Software">HR Management Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/learning-management-systems/" title="Learning Management Systems (LMS)">Learning Management Systems (LMS)</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://learning-management-systems.financesonline.com/c/corporate-lms" title="Corporate LMS Software">Corporate LMS Software</a></li><li class="categories-menu__submenu-el"><a href="https://learning-management-systems.financesonline.com/c/talent-management-system" title="Talent Management System">Talent Management System</a></li></ul></li><li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/project-management-software/" title="Project Management Software">Project Management Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://project-management-software.financesonline.com/c/agile-project-management" title="Agile Project Management Software">Agile Project Management Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/field-service-management/" title="Field Service Management Software - FSM">Field Service Management Software - FSM</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/maintenance-management-systems/" title="Maintenance Management Software - CMMS">Maintenance Management Software - CMMS</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/professional-services-automation-psa/" title="Professional Services Automation Software - PSA">Professional Services Automation Software - PSA</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/project-portfolio-management/" title="Project Portfolio Management Software - PPM">Project Portfolio Management Software - PPM</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/task-management/" title="Task Management Software">Task Management Software</a></li><li class="categories-menu__submenu-el"><a href="https://project-management-software.financesonline.com/c/time-tracking" title="Time Tracking Software">Time Tracking Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/visual-project-management-tools/" title="Visual Project Management Tools">Visual Project Management Tools</a></li></ul></li><li class="categories-menu__el"><a href="https://financesonline.com/c/shopping-cart-software/" title="Shopping Cart Software">Shopping Cart Software</a></li> <li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/sales-tools/" title="Sales Tools">Sales Tools</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/contact-management-software/" title="Contact Management Software">Contact Management Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/inventory-management-software/" title="Inventory Management Software">Inventory Management Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/lead-management-systems/" title="Lead Management Systems">Lead Management Systems</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/sales-automation-software/" title="Sales Automation Software">Sales Automation Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/sales-management-software/" title="Sales Management Software">Sales Management Software</a></li></ul></li><li class="categories-menu__el categories-menu__el--submenu"><a href="https://financesonline.com/c/marketing-software/" title="Marketing Software">Marketing Software</a> <ul class="categories-menu__submenu"><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/marketing-automation-software/" title="Marketing Automation Software">Marketing Automation Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/email-marketing-software/" title="Email Marketing Software">Email Marketing Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/mobile-marketing-software/" title="Mobile Marketing Software">Mobile Marketing Software</a></li><li class="categories-menu__submenu-el"><a href="https://financesonline.com/c/search-marketing-software/" title="Search Marketing Software">Search Marketing Software</a></li></ul></li><li class="categories-menu__el"><a href="https://financesonline.com/c/binary-options/" title="Binary Options Brokers">Binary Options Brokers</a></li> <li class="categories-menu__el"><a href="https://financesonline.com/category/financial-news/" title="Financial News">Financial News</a></li> <li class="clearfix"></li></ul> </nav> </div> <div id="cat-show" class="categories-menu__show-all">SHOW <span class="all">ALL</span><span class="popular">POPULAR</span> CATEGORIES</div> </div> <div class="review-page" data-id="15698"> <div class="review-page__bc"> <div class="main-container"> <ul> <li><a href="https://financesonline.com" title="FinancesOnline">Home</a></li> <li><a href="https://financesonline.com/c/customer-support-software/" title="Customer Support Software">Customer Support Software</a></li> <li>iTouchVision Case Management</li> </ul> <div class="why-fo-free"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> Why is FinancesOnline free <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>iTouchVision Case Management Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2019/11/iTouchVision-logo1.png" class="attachment- size-" alt="iTouchVision Case Management" srcset="https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1.png 440w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo1-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">7.7</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:0%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score"> <a id="enable-user-review-tab" href="#user-review">(0 user reviews)</a></span> </div> </div> </div> <div id="product-info-sticky-mobile" class="review-page__product sticky "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__info show-tablet"> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:0%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score"> <a id="enable-user-review-tab" href="#user-review">(0 user reviews)</a></span> </div> </div> <div id="product-buttons" class="review-page__product__btns" style="visibility: hidden" data-product="15698" data-main-term="74" data-selected-term=""> </div> </div> <div class="clearfix"></div> <script> (function() { // dynamic scroll buttons const product_buttons_el = document.getElementById('product-buttons'); if(product_buttons_el) { const product_id = product_buttons_el.getAttribute('data-product'), main_term = product_buttons_el.getAttribute('data-main-term'), url_hash = window.location.hash.split('='), ajax_url = document.body.getAttribute('data-ajax'), request_buttons = new XMLHttpRequest(); let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined ? true : false, selected_term = is_selected_term ? url_hash[url_hash_index] : ''; request_buttons.open('GET', ajax_url + '?action=get_scroll_buttons&product=' + encodeURIComponent(product_id) + '&main_term=' + encodeURIComponent(main_term) + '&selected_term=' + encodeURIComponent(selected_term)); request_buttons.onload = function () { if (request_buttons.status >= 200 && request_buttons.status < 400) { if (request_buttons.response.length > 0) { product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link smaller-txt" href="https://alternatives.financesonline.com/p/itouchvision-case-management/">ITOUCHVISION CASE MANAGEMENT ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is iTouchVision Case Management?</a></li> <li><a href="#benefits">iTouchVision Case Management benefits</a></li> <li><a href="#features">Overview of iTouchVision Case Management features</a></li> <li><a href="#pricing">iTouchVision Case Management pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of iTouchVision Case Management" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2015/07/case-300x155.png 300w, https://s.financesonline.com/uploads/2015/07/case-232x120.png 232w, https://s.financesonline.com/uploads/2015/07/case-93x48.png 93w, https://s.financesonline.com/uploads/2015/07/case-281x145.png 281w, https://s.financesonline.com/uploads/2015/07/case.png 500w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="15698"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is iTouchVision Case Management?</h3> </div> <p>iTouchVision Case Management is projected as the complete case management solution ever created. It has been the platform of choice for many users that require a completely functional and reliable case management system. Used by more than 250,000 users, iTouchVision Case Management System allows them to receive, prioritize, monitor, allocate, manage, and respond to their cases, which are organized in one comprehensive list. Compatible with Apple, Android, and Windows mobile devices, users can easily view and update their cases via smartphones and tablets and then allow admin teams to assess the information of cases in real-time.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of iTouchVision Case Management Benefits</h3> </div> <p>What are the perks of using iTouchVision Case Management system? Here are just a few:</p> <ul> <li>Immediate access and control over your cases via smartphones and tablets. Link cases together to get a 360-degree view of the issue and create solutions to address the problem.</li> <li>Easily assign multiple people to a case and determine their roles for better productivity.</li> <li>All information are stored on a centralized cloud database, including all relevant correspondence, emails, case notes, assessments and contacts can be linked to a case.</li> <li>Quick and easy creation of web and mobile-based forms without the need for coding skills, reducing dependence on IT specialists</li> </ul> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of iTouchVision Case Management Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Customized forms with user-defined fields</li> <li>Workflow Automation</li> <li>Service Request Online For Employees</li> <li>Email Integration</li> <li>Instant Access To All Case Information</li> <li>Information Management</li> <li>3rd Party Integration</li> <li>Calendar and Event Management</li> <li>Automated Time Recording</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> </div> <div class="content-visibility order-9 full-width"> </div> <div class="content-visibility order-7"></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does iTouchVision Case Management Cost?</h3> </div> <p><strong>iTouchVision Case Management Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--checked"></span></p> </div> <div class="review-page__table__row"> <span>iTouchVision Professional Plan</span> <p>£69.98 per user/month</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are iTouchVision Case Management pricing details?</h3> </div> <p><strong>iTouchVision Case Management Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--checked"></span></p> </div> <div> <p>iTouchVision Professional Plan</p> <p>£69.98 per user/month</p> </div> </div> <p>Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:</p> <ul> <li>Mobile Apps</li> <li>Mobile Worker</li> <li>15 GB Storage</li> </ul> <p>A 3-month free trial period is also available.</p> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 105 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 2 </span> </div> </div> <p> <p>We are aware that when you choose to get a Customer Support Software it’s important not only to find out how professionals evaluate it in their reviews, but also to check if the real people and businesses that purchased these solutions are actually satisfied with the service. Because of that need we’ve designer our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that collects customer reviews, comments and iTouchVision Case Management reviews across a broad range of social media sites. The information is then presented in an easy to digest form indicating how many customers had positive and negative experience with iTouchVision Case Management. With that information available you should be equipped to make an informed purchasing decision that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="Case Management for HR" width="640" height="360" data-src="https://www.youtube.com/embed/KpqvdicSBe8?feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Mac</li><li>Web-based</li><li>Windows Mobile</li> </ul> <p>Deployment</p> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Monthly payment</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Large Enterprises</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li><span></span>live support</li><li><span></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for iTouchVision Case Management?</h3> </div> <p>iTouchVision Case Management offers email integration as well as 3rd party integrations with systems that support diary and case management processes.</p> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="first-review"> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/note.svg" alt="Note" class="first-review__note" width="160" height="160" > <p>iTouchVision Case Management<br> is waiting for<br> your first review.</p> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/share-arrow.svg" alt="Arrow" class="first-review__arrow"> </div> <div class="user-reviews__write no-margin margin-bottom"> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon icon--add"></span>ADD A REVIEW</a> </div> <div class="clearfix"></div> <div class="more-reviews"> <p>More reviews from 0 actual users:</p> <div class="clearfix"></div> </div> <div id="sortable-reviews"> </div> </div> </div> <div id="add-review" class="fot-modal add-review-modal"> <div class="fot-modal__close"><span></span><span></span></div> <div class="add-review-modal__content"> <div class="add-review-modal__img"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_1.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_1.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_2.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_2.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_3.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_3.png" class="lazyload" alt="women" width="99" height="102" > </div> <p class="strong">Join a community of 7,369 SaaS experts</p> <p>Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.</p> <div class="center"> <a class="btn btn--blue-hover" rel="nofollow" href="https://financesonline.com/add-user-review/?rp=15698">Sign in with LinkedIn</a> <a href="#" id="add-review-linkedin">Why we require LinkedIn?</a> <div id="add-review-list" class="add-review-modal__list"> <ul> <li><span>Show the community that you're an actual user.</span></li> <li><span>We will only show your name and profile image in your review.</span></li> <li><span>You can still post your review anonymously.</span></li> </ul> </div> <p>OR</p> <a id="add-review-sing-in" href="#" class="btn btn--blue-hover">Sign in with company email</a> <div id="add-review-form" class="add-review-modal__form"> <p class="strong">Sign in with company email</p> <div class="info"></div> <form id="sign_up_user_review"> <input type="hidden" name="product_id" value="15698"> <input type="text" id="firstname" name="firstname" placeholder="First name" required> <input type="text" id="lastname" name="lastname" placeholder="Last name" required> <input type="email" id="business_email" name="business_email" placeholder="Business email" required> <span class="error hidden">Please use a business email address. We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular iTouchVision Case Management Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8tYXNzaXN0Lw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Assist" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist-93x48.png 93w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist.png 186w" /></div> <a href="/p/zoho-assist/" title="Zoho Assist" >Zoho Assist Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.5</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RlYW12aWV3ZXIv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="TeamViewer" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/TeamViewer-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/TeamViewer-logo2.png 186w" /></div> <a href="/p/teamviewer/" title="TeamViewer" >TeamViewer Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.4</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hlbHBtYW4v"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" class="lazyload" alt="Helpman" data-src="https://financesonline.com/uploads/2017/02/Helpman-3-2.png" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="/p/helpman/" title="Helpman" >Helpman Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL29yY2hhcmQtY29sbGFib3JhdGlvbi8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Orchard Collaboration" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/Orchard-Collaboration-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/Orchard-Collaboration-logo2.png 186w" /></div> <a href="/p/orchard-collaboration/" title="Orchard Collaboration" >Orchard Collaboration Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.3</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N1cnZleWkyaS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Surveyi2i" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/05/Surveyi2i-logo1-93x48.png 93w, https://s.financesonline.com/uploads/2015/05/Surveyi2i-logo1.png 200w" /></div> <a href="/p/surveyi2i/" title="Surveyi2i" >Surveyi2i Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.3</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To iTouchVision Case Management By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21lZGFsbGlhLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Medallia" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Medallia-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Medallia-logo2.png 186w" /></div> <a href="/p/medallia/" title="Medallia" >How much does Medallia cost?</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3B1bHNld2F5Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Pulseway" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2016/04/Pulseway_logo1-93x48.png 93w, https://s.financesonline.com/uploads/2016/04/Pulseway_logo1.png 200w" /></div> <a href="/p/pulseway/" title="Pulseway" >How much does Pulseway cost?</a> </div> <div class="products-table__right">$1.32</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ltc3VwcG9ydGluZy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="IMsupporting" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/IMsupporting-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/IMsupporting-logo-2.png 186w" /></div> <a href="/p/imsupporting/" title="IMsupporting" >How much does IMsupporting cost?</a> </div> <div class="products-table__right">£9.99</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NsYWFzay8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Slaask" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Slaask-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Slaask-logo2.png 186w" /></div> <a href="/p/slaask/" title="Slaask" >How much does Slaask cost?</a> </div> <div class="products-table__right">$16.94</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2N1c3RvbWVyLXRoZXJtb21ldGVyLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Customer Thermometer" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Customer-Thermometer2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Customer-Thermometer2.png 186w" /></div> <a href="/p/customer-thermometer/" title="Customer Thermometer" >How much does Customer Thermometer cost?</a> </div> <div class="products-table__right">$29</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Customer Support Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NhZmVzb2Z0LXNvbHV0aW9ucy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SafeSoft Solutions" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/safesoftsolutions-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/safesoftsolutions-logo2.png 186w" /></div> <a href="/p/safesoft-solutions/" title="SafeSoft Solutions reviews" >What are satisfaction reviews for SafeSoft Solutions</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.2</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2l0b3VjaHZpc2lvbi1jdXN0b21lci1zZXJ2aWNlLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="iTouchVision Customer Service" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/iTouchVision-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/iTouchVision-logo2.png 186w" /></div> <a href="/p/itouchvision-customer-service/" title="iTouchVision Customer Service reviews" >What are satisfaction reviews for iTouchVision Customer Service</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.8</div> <div class="col col--50">97%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2NoYXRyYS1pby8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Chatra.io" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/05/chatra-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/05/chatra-logo2.png 186w" /></div> <a href="/p/chatra-io/" title="Chatra.io reviews" >What are satisfaction reviews for Chatra.io</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.5</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NlcmVuYS1zZXJ2aWNlLW1hbmFnZXIv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Serena Service Manager" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/05/serenal-93x48.png 93w, https://s.financesonline.com/uploads/2015/05/serenal.png 158w" /></div> <a href="/p/serena-service-manager/" title="Serena Service Manager reviews" >What are satisfaction reviews for Serena Service Manager</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.0</div> <div class="col col--50">93%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8tYXNzaXN0Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Assist" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist-93x48.png 93w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist.png 186w" /></div> <a href="/p/zoho-assist/" title="Zoho Assist reviews" >What are satisfaction reviews for Zoho Assist</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.5</div> <div class="col col--50">98%</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>iTouchVision Case Management Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1xYi10ZWNocw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="QB Techs" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/QB-Techs-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/QB-Techs-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-qb-techs" title="Comparison of iTouchVision Case Management vs. QB Techs" class="set-width" >Who should you choose iTouchVision Case Management or QB Techs</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1zdXJmbHk=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Surfly" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Surfly-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Surfly-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-surfly" title="Comparison of iTouchVision Case Management vs. Surfly" class="set-width" >Who should you choose iTouchVision Case Management or Surfly</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1hbnN3ZXJkYXNo""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="AnswerDash" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/AnswerDash-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/AnswerDash-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-answerdash" title="Comparison of iTouchVision Case Management vs. AnswerDash" class="set-width" >Who should you choose iTouchVision Case Management or AnswerDash</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1uaWNlcmVwbHk=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Nicereply" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Nicereply-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Nicereply-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-nicereply" title="Comparison of iTouchVision Case Management vs. Nicereply" class="set-width" >Who should you choose iTouchVision Case Management or Nicereply</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1jaGF0LXdoaXNwZXJlcg==""> <div class="mb-hide"><img width="48" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Chat Whisperer" sizes="(max-width: 48px) 100vw, 48px" data-srcset="https://s.financesonline.com/uploads/2024/10/chat_whisperer_logo-1-48x48.png 48w, https://s.financesonline.com/uploads/2024/10/chat_whisperer_logo-1-150x150.png 150w, https://s.financesonline.com/uploads/2024/10/chat_whisperer_logo-1-145x145.png 145w, https://s.financesonline.com/uploads/2024/10/chat_whisperer_logo-1-50x50.png 50w, https://s.financesonline.com/uploads/2024/10/chat_whisperer_logo-1.png 200w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-chat-whisperer" title="Comparison of iTouchVision Case Management vs. Chat Whisperer" class="set-width" >Who should you choose iTouchVision Case Management or Chat Whisperer</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1wYWxkZXNr""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Paldesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/paldesk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/paldesk-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-paldesk" title="Comparison of iTouchVision Case Management vs. Paldesk" class="set-width" >Who should you choose iTouchVision Case Management or Paldesk</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1hbnN3ZXJiYXNl""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Answerbase" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Answerbase-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Answerbase-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-answerbase" title="Comparison of iTouchVision Case Management vs. Answerbase" class="set-width" >Who should you choose iTouchVision Case Management or Answerbase</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1saXZlb3Bz""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="LiveOps" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Liveops-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Liveops-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-liveops" title="Comparison of iTouchVision Case Management vs. LiveOps" class="set-width" >Who should you choose iTouchVision Case Management or LiveOps</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1zaW1wbHljdA==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="simplyCT" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/05/simlogo-93x48.png 93w, https://s.financesonline.com/uploads/2015/05/simlogo.png 206w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-simplyct" title="Comparison of iTouchVision Case Management vs. simplyCT" class="set-width" >Who should you choose iTouchVision Case Management or simplyCT</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaXRvdWNodmlzaW9uLWNhc2UtbWFuYWdlbWVudC12cy1saXZlcGVyc29u""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="LivePerson" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/livepersonthumb1-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/livepersonthumb1.png 186w" /></div> <a href="https://comparisons.financesonline.com/itouchvision-case-management-vs-liveperson" title="Comparison of iTouchVision Case Management vs. LivePerson" class="set-width" >Who should you choose iTouchVision Case Management or LivePerson</a> </div></div> </div> </div> </div> </div> </div> <div class="review-page__meta"> <div class="review-page__author"> <div class="review-page__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/nestor_gilbert.png?width=100&token=6ScUWugJRbB_avxvtDy53A" alt="Nestor Gilbert" class="lazyload" onerror="this.onerror=null; this.src='https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" width="100" height="100" > </div> <div class="review-page__author__desc smaller"> <h4>By <a href="https://financesonline.com/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-09-27T21:49:11+00:00" title="2024-09-27 21:49:11">2024-09-27</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Customer Support Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/zendesk-cs/" title="zendesk-cs" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1.png 440w" /> </div> </a> <a href="/p/freshdesk-omni/" title="freshdesk-omni" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Freshdesk Omni" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2024/10/Freshdesk-Omni-Main-Thumbnail-440x180-1-220x90.png 220w, https://s.financesonline.com/uploads/2024/10/Freshdesk-Omni-Main-Thumbnail-440x180-1-300x123.png 300w, https://s.financesonline.com/uploads/2024/10/Freshdesk-Omni-Main-Thumbnail-440x180-1-93x38.png 93w, https://s.financesonline.com/uploads/2024/10/Freshdesk-Omni-Main-Thumbnail-440x180-1-354x145.png 354w, https://s.financesonline.com/uploads/2024/10/Freshdesk-Omni-Main-Thumbnail-440x180-1.png 440w" /> </div> </a> <a href="/p/salesforce-service-cloud/" title="salesforce-service-cloud" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Salesforce Service Cloud" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/zendesk-cs-vs-freshdesk-omni-vs-salesforce-service-cloud" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div> <!-- Why FO Free Modal --> <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/itouchvision-case-management/", "name": "iTouchVision Case Management", "image": "https://financesonline.com/uploads/2019/11/iTouchVision-logo1-220x90.png", "featureList": "Customized forms with user-defined fields,\nWorkflow Automation,\nService Request Online For Employees,\nEmail Integration,\nInstant Access To All Case Information,\nInformation Management,\n3rd Party Integration,\nCalendar and Event Management,\nAutomated Time Recording.", "operatingSystem": "Windows, Mac, Web-based, Windows Mobile", "screenshot": "https://financesonline.com/uploads/2015/07/case-300x155.png", "offers": { "@type": "Offer", "price": "69.98", "priceCurrency": "GBP" } }, "description": "iTouchVision Case Management is projected as the complete case management solution ever created. It has been the platform of choice for many users that require a completely functional and reliable case management system. Used by more than 250,000 users, iTouchVision Case Management System allows them to receive, prioritize, monitor, allocate, manage, and respond to their cases, which are organized in one comprehensive list. Compatible with Apple, Android, and Windows mobile devices, users can easily view and update their cases via smartphones and tablets and then allow admin teams to assess the\u00a0information of cases in real-time.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "7.7", "applicationCategory": "Customer Support Software" }, "headline": "iTouchVision Case Management review", "awards": [], "dateModified": "2024-09-27T21:49:11+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Nestor Gilbert", "url": "https://financesonline.com/author/nestor/" } }</script> <!-- Fot social buttons --> <div id="fot-social" class="fot-social" data-id="15698" data-type="post" data-url="https://reviews.financesonline.com/p/itouchvision-case-management/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/itouchvision-case-management/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/itouchvision-case-management/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/itouchvision-case-management/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":15698,"main_term_slug":"customer-support-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? true : false, term_slug = is_selected_term ? url_hash[url_hash_index] : vars.main_term_slug; const request_exit_popup = new XMLHttpRequest(); request_exit_popup.open('GET', vars.ajax_url + '?action=fot_include_ep_ajax&product=' + encodeURIComponent(vars.product_id) + '&term=' + encodeURIComponent(term_slug) + '&taxonomy=category_apps'); request_exit_popup.onload = function () { if (request_exit_popup.status >= 200 && request_exit_popup.status < 400) { if (request_exit_popup.response.length > 0) { const exit_popup = document.createElement('div'); exit_popup.innerHTML = request_exit_popup.response; document.body.appendChild(exit_popup); if (typeof fo_show_ep == 'function') { fo_show_ep(); } else { window.addEventListener('FoExitPopupScriptLoaded', function() { fo_show_ep(); }); } } } } request_exit_popup.send(); })(); </script> <script data-noptimize defer src="https://financesonline.com/media/plugins/fo-optimizations/js/e.min.js?v=1.1"></script> <style> .footer li { width: 100%!important; float:none; } @media screen and (min-width: 481px) { .footer ul { display: block!important; } } @media screen and (max-width: 480px) { .footer ul { margin-bottom: 0; display: none; } .footer li { width: 50%!important; float:left; } .footer ul:after { content: ''; clear: both; display: block; } .footer__heading { cursor:pointer; } } </style> <div class="footer"> <div class="main-container "> <div class="col col--50 col--sm"> <a href="https://financesonline.com" title="FinancesOnline Homepage" class="footer__title"><span>Finances</span>Online</a> <p><strong>EU Office:</strong> Grojecka 70/13 Warsaw, 02-359 Poland</p> <p><strong>US Office:</strong> 120 St James Ave Floor 6, Boston, MA 02116</p> <a href="https://financesonline.com/add-product/" class="btn btn--listed" title="Get listed page"><span class="icon icon--add"></span>GET LISTED</a> </div> <div class="col col--50 col--sm"> <div class="col col--33 col--sm"> <div class="footer__heading">Company</div> <ul> <li><a href="https://financesonline.com/about-us/" title="About Us">About Us</a></li> <li><a href="https://financesonline.com/contact-us/" title="Contact Us">Contact Us</a></li> <li><a href="https://financesonline.com/add-product/" title="Add Your Product">Add Your Product</a></li> <li><a href="https://financesonline.com/careers/" title="Careers">Careers</a></li> <li><a href="https://financesonline.com/research-center/" title="Research Center">Research Center</a></li> <li><a href="https://financesonline.com/research-team/" title="Research Team">Research Team</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Policies</div> <ul> <li><a href="https://financesonline.com/terms-of-use/" title="Terms of Use">Terms of Use</a></li> <li><a href="https://financesonline.com/privacy-policy/" title="Privacy Policy">Privacy Policy</a></li> <li><a href="https://financesonline.com/cookies-policy/" title="Cookies Policy">Cookies Policy</a></li> <li><a href="https://financesonline.com/scoring-methodology/" title="Scoring Methodology">Scoring Methodology</a></li> <li><a href="https://financesonline.com/ccpa/" title="Do not sell my personal information">Do not sell my personal information</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Content</div> <ul> <li><a href="https://financesonline.com/write-for-us/" title="Write For Us">Write For Us</a></li> <li><a href="https://financesonline.com/software-for-small-business/" title="For Small Business">For Small Business</a></li> <li><a href="https://financesonline.com/topapps/" title="Top Software">Top Software</a></li> <li><a href="https://reviews.financesonline.com/" title="Software reviews">Software reviews</a></li> <li><a href="https://comparisons.financesonline.com/" title="Software comparisons">Software comparisons</a></li> <li><a href="https://alternatives.financesonline.com/" title="Software alternatives">Software alternatives</a></li> </ul> </div> </div> <div class="clearfix"></div> </div> <div class="footer__copyright"> <div class="main-container "> <p class="mini-hide">Copyright © 2024 FinancesOnline. All B2B Directory Rights Reserved.</p> <div class="footer__sm"> <a href="https://www.facebook.com/FinancesOnline" class="footer__sm-item icon icon--fb" title="FinancesOnline.com Facebook" target="_blank" rel="noopener"></a> <a href="https://twitter.com/Financesonline" class="footer__sm-item icon icon--tw" title="FinancesOnline.com Twitter" target="_blank" rel="noopener"></a> <a href="https://www.linkedin.com/company/financesonline-com" class="footer__sm-item icon icon--in" title="FinancesOnline.com LinkedIn" target="_blank" rel="noopener"></a> </div> <div class="clearfix"></div> </div> </div> </div> <link rel='stylesheet' id='fo-social-buttons-css-css' href='https://financesonline.com/media/plugins/fo-social/css/social-buttons.css?ver=1.2.6' type='text/css' media='none' onload='if(media!="all")media="all"' /> <noscript><link rel='stylesheet' id='fo-social-buttons-css-css' href='https://financesonline.com/media/plugins/fo-social/css/social-buttons.css?ver=1.2.6' type='text/css' media='all' /> </noscript><script data-noptimize> loadjs=function(){var h=function(){},c={},u={},f={};function o(e,n){if(e){var r=f[e];if(u[e]=n,r)for(;r.length;)r[0](e,n),r.splice(0,1)}}function l(e,n){e.call&&(e={success:e}),n.length?(e.error||h)(n):(e.success||h)(e)}function d(r,t,s,i){var c,o,e=document,n=s.async,u=(s.numRetries||0)+1,f=s.before||h,l=r.replace(/[\?|#].*$/,""),a=r.replace(/^(css|img)!/,"");i=i||0,/(^css!|\.css$)/.test(l)?((o=e.createElement("link")).rel="stylesheet",o.href=a,(c="hideFocus"in o)&&o.relList&&(c=0,o.rel="preload",o.as="style")):/(^img!|\.(png|gif|jpg|svg|webp)$)/.test(l)?(o=e.createElement("img")).src=a:((o=e.createElement("script")).src=r,o.async=void 0===n||n),!(o.onload=o.onerror=o.onbeforeload=function(e){var n=e.type[0];if(c)try{o.sheet.cssText.length||(n="e")}catch(e){18!=e.code&&(n="e")}if("e"==n){if((i+=1)<u)return d(r,t,s,i)}else if("preload"==o.rel&&"style"==o.as)return o.rel="stylesheet";t(r,n,e.defaultPrevented)})!==f(r,o)&&e.head.appendChild(o)}function r(e,n,r){var t,s;if(n&&n.trim&&(t=n),s=(t?r:n)||{},t){if(t in c)throw"LoadJS";c[t]=!0}function i(n,r){!function(e,t,n){var r,s,i=(e=e.push?e:[e]).length,c=i,o=[];for(r=function(e,n,r){if("e"==n&&o.push(e),"b"==n){if(!r)return;o.push(e)}--i||t(o)},s=0;s<c;s++)d(e[s],r,n)}(e,function(e){l(s,e),n&&l({success:n,error:r},e),o(t,e)},s)}if(s.returnPromise)return new Promise(i);i()}return r.ready=function(e,n){return function(e,r){e=e.push?e:[e];var n,t,s,i=[],c=e.length,o=c;for(n=function(e,n){n.length&&i.push(e),--o||r(i)};c--;)t=e[c],(s=u[t])?n(t,s):(f[t]=f[t]||[]).push(n)}(e,function(e){l(n,e)}),r},r.done=function(e){o(e,[])},r.reset=function(){c={},u={},f={}},r.isDefined=function(e){return e in c},r}(); </script><script async="" type='text/javascript' src='https://financesonline.com/media/plugins/fo-social/js/social-buttons.min.js?ver=1.2.6' id='fo-social-buttons-js-js'></script> <script data-noptimize> loadjs("https:\/\/reviews.financesonline.com\/media\/plugins\/fo-optimizations\/js\/sentry-6.17.9.min.js", function() { Sentry.init({ dsn: "https:\/\/086a3f82ec284134878e01085f6170e5@sentry.io\/1217238", environment: "production", blacklistUrls: [ // Facebook flakiness /graph\.facebook\.com/i, // Facebook blocked /connect\.facebook\.net\/en_US\/all\.js/i, // Woopra flakiness /eatdifferent\.com\.woopra-ns\.com/i, ] }); Sentry.setExtra("screenWith", window.screen.width); Sentry.setExtra("screeHeight", window.screen.height); Sentry.setExtra("devicePixelRatio", window.devicePixelRatio); }); </script> <script data-noptimize> loadjs(["https:\/\/s.financesonline.com\/media\/themes\/fot\/dist\/js\/vendor\/jquery-3.5.1.min.js?v=1.0#async"], function() {loadjs(["https:\/\/s.financesonline.com\/media\/themes\/fot\/dist\/js\/review.bundle.min.js?v=78.89#async","https:\/\/s.financesonline.com\/media\/themes\/fot\/dist\/js\/common.bundle.min.js?v=78.89#async"], function() {});}); </script> </body> </html>