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class="elementor-sub-item" tabindex="-1">Graphical User Interface</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-414"><a href="https://stattransfer.com/overview/command/" class="elementor-sub-item" tabindex="-1">Command Processor</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-419"><a href="https://stattransfer.com/overview/program_generation/" class="elementor-sub-item" tabindex="-1">Program Generation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-422"><a href="https://stattransfer.com/overview/formats/" class="elementor-sub-item" tabindex="-1">Supported Formats</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-418"><a href="https://stattransfer.com/overview/platforms/" class="elementor-sub-item" tabindex="-1">Platforms</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-421"><a href="https://stattransfer.com/overview/customers/" class="elementor-sub-item" tabindex="-1">Stat/Transfer Customers</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-415"><a href="https://stattransfer.com/overview/developers/" class="elementor-sub-item" tabindex="-1">Developer Solutions</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-306"><a href="https://stattransfer.com/ordering/" class="elementor-item" tabindex="-1">Buy</a> <ul class="sub-menu elementor-nav-menu--dropdown"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-307"><a href="https://stattransfer.com/ordering/" class="elementor-sub-item" tabindex="-1">Ordering</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-311"><a href="https://stattransfer.com/ordering/prices/" class="elementor-sub-item" tabindex="-1">Licensing and Prices</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-312"><a href="https://stattransfer.com/ordering/store/" class="elementor-sub-item" tabindex="-1">Buy Online</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-310"><a href="https://stattransfer.com/ordering/other_orders/" class="elementor-sub-item" tabindex="-1">Quotes and Dealers</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-3806"><a href="https://stattransfer.com/free-trials/" class="elementor-item" tabindex="-1">Download</a> <ul class="sub-menu elementor-nav-menu--dropdown"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4032"><a href="https://stattransfer.com/free-trials/" class="elementor-sub-item" tabindex="-1">Free Trials</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4033"><a href="https://stattransfer.com/support/user-email/" class="elementor-sub-item" tabindex="-1">Licensed Copies</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor current-menu-ancestor current-menu-parent current-page-parent current_page_parent current_page_ancestor menu-item-has-children menu-item-305"><a href="https://stattransfer.com/support/" class="elementor-item" tabindex="-1">Support</a> <ul class="sub-menu elementor-nav-menu--dropdown"> <li class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor current-page-parent menu-item-406"><a href="https://stattransfer.com/support/" class="elementor-sub-item" tabindex="-1">Technical Support</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3036"><a href="https://stattransfer.com/support/help/" class="elementor-sub-item" tabindex="-1">Ask for Help</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3202"><a href="https://stattransfer.com/support/user-email/" class="elementor-sub-item" tabindex="-1">Downloads</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-335 current_page_item menu-item-407"><a href="https://stattransfer.com/support/activation/" aria-current="page" class="elementor-sub-item elementor-item-active" tabindex="-1">Activation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2381"><a href="https://stattransfer.com/support/upgrading/" class="elementor-sub-item" tabindex="-1">Upgrading</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3307"><a href="https://stattransfer.com/support/eol/" class="elementor-sub-item" tabindex="-1">End Of Life Policy</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-405"><a href="https://docs.stattransfer.com/index.html?WhatStatTransferDoes" class="elementor-sub-item" tabindex="-1">Manual</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-541"><a href="https://circlesys.zendesk.com/hc/en-us" class="elementor-sub-item" tabindex="-1">FAQ</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-68"><a href="https://stattransfer.com/circle-systems/" class="elementor-item" tabindex="-1">Contact Us</a></li> </ul> </nav> </div> </div> </div> </div> </div> </section> </div> <main id="content" class="site-main post-335 page type-page status-publish hentry"> <div class="page-content"> <div data-elementor-type="wp-post" data-elementor-id="335" class="elementor elementor-335" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-2815c441 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2815c441" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76b0460a" data-id="76b0460a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5484dbb3 elementor-widget elementor-widget-heading" data-id="5484dbb3" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">Activating Your Copy of Stat/Transfer</h1> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4e0f6870 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4e0f6870" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-532cfe68" data-id="532cfe68" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-32da3253 elementor-widget elementor-widget-heading" data-id="32da3253" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Quick Start</h2> </div> </div> <div class="elementor-element elementor-element-30f58fdd elementor-widget elementor-widget-heading" data-id="30f58fdd" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">If you would like to activate now, please see the <a href="https://circlesys.zendesk.com/hc/en-us/articles/115000183103-How-do-I-activate-Stat-Transfer-"><u>Quick Start Activation Tutorial</u></a>.</p> </div> </div> <div class="elementor-element elementor-element-625d9a35 elementor-widget elementor-widget-heading" data-id="625d9a35" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">If you would like to activate now, but do not have an internet connection, please see our <a href="https://circlesys.zendesk.com/hc/en-us/articles/209081166-How-do-I-Activate-Stat-Transfer-without-an-Internet-Connection-"><u>Offline Activation Tutorial</u></a>.</p> </div> </div> <div class="elementor-element elementor-element-3793418c elementor-widget elementor-widget-heading" data-id="3793418c" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">If is now easy to obtain your <a href="https://stattransfer.com/request_password.html"><u>password</u></a> or <a href="https://stattransfer.com/request_email_change.html"><u>change your email</u></a> online.</p> </div> </div> <div class="elementor-element elementor-element-30d19f21 elementor-widget elementor-widget-heading" data-id="30d19f21" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">If you no longer have access to a computer on which Stat/Transfer has been activated, you can obtain a list of the <a href="https://stattransfer.com/request_comp_names.html"><u>names</u></a> of your activated computers or request that one be <a href="https://stattransfer.com/offline_deact.html"><u>deactivated</u></a>.</p> </div> </div> <div class="elementor-element elementor-element-5224031 elementor-widget elementor-widget-heading" data-id="5224031" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">If you want to know pretty much everything about the activation codes that were purchased or activated using your email, you can go <a href="https://stattransfer.com/request_act_code.html"><u>here</u></a> and enter your email address. You will be sent a complete report with the status of each code, including the number of activated computers and whether it is eligible to be upgraded.</p> </div> </div> <div class="elementor-element elementor-element-2214b67 elementor-widget elementor-widget-heading" data-id="2214b67" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">What is Activation?</h2> </div> </div> <div class="elementor-element elementor-element-4b02eda elementor-widget elementor-widget-heading" data-id="4b02eda" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Activation is a set of simple and quick steps taken upon installation in order to begin using your application. If you’ve used Microsoft Windows, Microsoft Office or many of the Adobe products, you have already used a similar activation system. When your application is installed, it contacts a central server across the internet to ‘activate’ your software and tie it to the provided activation code (which is printed on the CD label or provided by email).</p> </div> </div> <div class="elementor-element elementor-element-a47e2b7 elementor-widget elementor-widget-heading" data-id="a47e2b7" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">This anti-piracy system helps protect your investment in our software and enables us to continue its development at a competitive price.</p> </div> </div> <div class="elementor-element elementor-element-33a2639 elementor-widget elementor-widget-heading" data-id="33a2639" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Unlike other activation systems, ours does not tie your license permanently to your computer hardware. Instead, your license is tied to your activation code and the password that you define. As a result, you should have no problem reactivating your software after reformatting your hard drive, after upgrading hardware components in your computer, or when you move your software to a new computer</p> </div> </div> <div class="elementor-element elementor-element-32846ac elementor-widget elementor-widget-heading" data-id="32846ac" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">How do I Activate My Software?</h2> </div> </div> <div class="elementor-element elementor-element-c7b5a6f elementor-widget elementor-widget-heading" data-id="c7b5a6f" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">After you have installed Stat/Transfer, you can activate your software using a code which will be found on your CD envelope or emailed to you. It is easiest if you have an active internet connection during the activation process.</p> </div> </div> <div class="elementor-element elementor-element-fd1fe12 elementor-widget elementor-widget-heading" data-id="fd1fe12" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">First, go the "About" tab and press the "Activate Online" button. On the next screen, enter your activation code. Then press "Next." You will be asked to enter your name, your organization and your email address. After you press "Next" again, you will be asked to enter a password, which will be used if you reactivate your software on another computer (see below). You should not use a valuable password and you should write it down in your software manual or another place where you can find it if you need it.</p> </div> </div> <div class="elementor-element elementor-element-0a45c72 elementor-widget elementor-widget-heading" data-id="0a45c72" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Finally, when you press Next again, your information will be sent to our server and, if your serial number is valid, the activation information will be written to your computer. Once activation is complete, you must restart Stat/Transfer.</p> </div> </div> <div class="elementor-element elementor-element-467c14d elementor-widget elementor-widget-heading" data-id="467c14d" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">The activation process will also send a “machine fingerprint” that identifies your particular computer. If you have a single-computer license for Stat/Transfer, you are permitted to install it on up to two computers, as long as you are the primary user of both computers (for instance on a home and office computer).</p> </div> </div> <div class="elementor-element elementor-element-8ca7693 elementor-widget elementor-widget-heading" data-id="8ca7693" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">In order to install Stat/Transfer on another machine using the same activation code, you should reactivate the software after you go through the installation procedure. The reactivation process will ask you for your old password and a new password that identifies your second installation. If you have forgotten or misplaced your old password, you can have it sent to the email address you gave in your initial activation session by clicking on the "Forgot your Password?" button. Remember to write down both your old and new passwords.</p> </div> </div> <div class="elementor-element elementor-element-bbf6cee elementor-widget elementor-widget-heading" data-id="bbf6cee" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Can I Activate without an Internet Connection?</h2> </div> </div> <div class="elementor-element elementor-element-5da48ad elementor-widget elementor-widget-heading" data-id="5da48ad" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">You can activate Stat/Transfer on a computer without an internet connection, if you have access to another computer that is connected to the internet. Instructions for offline activation can be found <a href="http://stattransfer.com/support/offline_act"><u>here</u></a>.</p> </div> </div> <div class="elementor-element elementor-element-c88a832 elementor-widget elementor-widget-heading" data-id="c88a832" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Frequently Asked Questions</h2> </div> </div> <div class="elementor-element elementor-element-aa42d28 elementor-widget elementor-widget-toggle" data-id="aa42d28" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1781" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1781" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I have entered my code and password correctly, along with a new password to do a reactivation. Why is the application not being reactivated?</a> </div> <div id="elementor-tab-content-1781" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1781"><p>Verify that you have an internet connection (by browsing using Microsoft’s Internet Explorer – our activation software will use your IE proxy settings) It is also possible that you have activated your license on too many machines.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1782" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1782" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How often will Stat/Transfer connect to the activation server via the Internet?</a> </div> <div id="elementor-tab-content-1782" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1782"><p>Stat/Transfer only connects to its activation server when it is first installed, when it is reactivated (such as after a disk reformat and reinstall, or if the software is moved to a new computer).</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1783" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1783" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Does the internet connection speed affect activation? Will dial-up access work?</a> </div> <div id="elementor-tab-content-1783" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1783"><p>The amount of data transferred during activation is very small. Any stable internet connection will work. Slower connections such as dial-up access may take slightly longer to complete the activation steps.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1784" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-1784" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">During activation what information is passed to the server?</a> </div> <div id="elementor-tab-content-1784" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-1784"><p>Except for what you optionally enter, no personal information or information about your computer configuration (except your operating system type) are transferred. There is a one-way hash* of some machine configuration data that is used to identify each of your computers and allow you to re-activate on the same machine. You email address, name, and computer name are necessary to allow you to retrieve information about the computers you have activated and to help us provide support for your use of Stat/Transfer. We suggest you do not use one of your important personal passwords for the activation password.</p><p><em>*One-way Hash: Codes that identify characteristics of the computer are put through a special function that turns the codes into a number that is unique to your computer but cannot be deciphered to determine what those machine characteristics are. Only this hash value is sent to the activation server and not the details of your computer parts.</em></p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1785" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-1785" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I move Stat/Transfer to another computer?</a> </div> <div id="elementor-tab-content-1785" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-1785"><p>Yes, this can be done easily. Stat/Transfer’s license specifically authorizes you to use the software on no more than three computers, if you are the primary user on each of them computers. For example, you can install Stat/Transfer on your office computer and your laptop. Simply install the software on the other machine and click on the “activate” button. You will be taken to a reactivation wizard that will ask for your initial password. Then enter a different password to reactivate your software on the new machine. If you have remembered your password this will be a fast and easy process.</p><p>Each computer can be given a name that is meaningful to you in the activation process. You can use that name, along with your password to deactivate a license on a computer to which you no longer have access. The best thing to do, if you are decommissioning a computer, is simply to press the <strong>deactivate</strong> button, which will free up your license for another activation.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1786" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-1786" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What is the password for?</a> </div> <div id="elementor-tab-content-1786" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-1786"><p>The password uniquely identifies your license. You will need the password if you ever need to reactivate your software (such as after a disk reformat and reinstall or moving the software to a new machine). We suggest you do not use one of your important personal passwords for the activation password or a password that personally identifies you. The password may but does not need to be changed when you reactivate your software. We suggest that you write the password down in a safe place!</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1787" class="elementor-tab-title" data-tab="7" role="button" aria-controls="elementor-tab-content-1787" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Will changes to my computer cause my application to stop working?</a> </div> <div id="elementor-tab-content-1787" class="elementor-tab-content elementor-clearfix" data-tab="7" role="region" aria-labelledby="elementor-tab-title-1787"><p>There are no changes that will cause a permanent disabling of the software. Major changes (disk reformat being one such major change) will mean that you need to reactivate the software. If you have your password, this will be a fast and easy process.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1788" class="elementor-tab-title" data-tab="8" role="button" aria-controls="elementor-tab-content-1788" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I wish to do an online activation but my firewall is set up to block such requests. What are the firewall settings?</a> </div> <div id="elementor-tab-content-1788" class="elementor-tab-content elementor-clearfix" data-tab="8" role="region" aria-labelledby="elementor-tab-title-1788"><p>The following is the information that you need to setup your firewall:</p><p>Server IP address: stattransfer.com<br />Port: 80 (Standard HTTP)<br />Domain: stattransfer.com</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1789" class="elementor-tab-title" data-tab="9" role="button" aria-controls="elementor-tab-content-1789" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Why does Stat/Transfer revert to trial mode when I access it across a network?</a> </div> <div id="elementor-tab-content-1789" class="elementor-tab-content elementor-clearfix" data-tab="9" role="region" aria-labelledby="elementor-tab-title-1789"><p>The activation scheme is tuned our single user and workgroup licenses, which anticipate installation on single computers. If you need to share the use of Stat/Transfer across a multi-user network, you should consider one of our annual lease licenses. These use a different licensing scheme that makes possible straightforward installation on a network.</p></div> </div> <div class="elementor-toggle-item"> <div id="elementor-tab-title-17810" class="elementor-tab-title" data-tab="10" role="button" aria-controls="elementor-tab-content-17810" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-chevron-circle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-chevron-circle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Will the Stat/Transfer activation system work in a virtual environment?</a> </div> <div id="elementor-tab-content-17810" class="elementor-tab-content elementor-clearfix" data-tab="10" role="region" aria-labelledby="elementor-tab-title-17810"><p>Most likely, but we cannot guarantee it. We cannot offer extensive technical support for activation under systems such as VMWare, Parallels and Xen. If you experience difficulty, you may need an annual site license.</p></div> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-08611bd" data-id="08611bd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-dfc9153 elementor-widget elementor-widget-shortcode" data-id="dfc9153" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-elementor-type="section" data-elementor-id="1495" class="elementor elementor-1495" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-30fbd816 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="30fbd816" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2202873e" data-id="2202873e" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7620bd71 elementor-widget elementor-widget-heading" data-id="7620bd71" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Support</h2> </div> </div> <div class="elementor-element elementor-element-39dfadb1 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu" data-id="39dfadb1" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"fas fa-caret-down\"><\/i>","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-39dfadb1" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor current-page-parent menu-item-329"><a href="https://stattransfer.com/support/" class="elementor-item">Technical Support</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2452"><a href="https://stattransfer.com/support/user-downloads/" class="elementor-item">Download Your Software</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-335 current_page_item menu-item-338"><a href="https://stattransfer.com/support/activation/" aria-current="page" class="elementor-item elementor-item-active">Activation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-337"><a href="https://stattransfer.com/support/offline_act/" class="elementor-item">Offline Activation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2382"><a href="https://stattransfer.com/support/upgrading/" class="elementor-item">Upgrading</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3308"><a href="https://stattransfer.com/support/eol/" class="elementor-item">End Of Life Policy</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-542"><a href="https://circlesys.zendesk.com/hc/en-us" class="elementor-item">FAQ</a></li> </ul> </nav> <div class="elementor-menu-toggle" role="button" tabindex="0" aria-label="Menu Toggle" aria-expanded="false"> <i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--open eicon-menu-bar"></i><i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--close eicon-close"></i> </div> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-39dfadb1" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor current-page-parent menu-item-329"><a href="https://stattransfer.com/support/" class="elementor-item" tabindex="-1">Technical Support</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2452"><a href="https://stattransfer.com/support/user-downloads/" class="elementor-item" tabindex="-1">Download Your Software</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-335 current_page_item menu-item-338"><a 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class="elementor-element elementor-element-694d2370 elementor-invisible elementor-widget elementor-widget-heading" data-id="694d2370" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-xl">Contact</h1> </div> </div> <div class="elementor-element elementor-element-6deaafd5 elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="6deaafd5" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon"> <i aria-hidden="true" class="fas fa-map-marker-alt"></i> </span> </div> <div class="elementor-icon-box-content"> <p class="elementor-icon-box-title"> <span > Circle Systems, Inc., 5608 17th Avenue NW, Suite 500 Seattle, WA 98107 </span> </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-4ba1299e elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="4ba1299e" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon"> <i aria-hidden="true" class="fas fa-phone-alt"></i> </span> </div> <div class="elementor-icon-box-content"> <p class="elementor-icon-box-title"> <span > (206) 682-3783<br>(888) 477-7926 </span> </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-6a770dbd elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="6a770dbd" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon"> <i aria-hidden="true" class="far fa-clock"></i> </span> </div> <div class="elementor-icon-box-content"> <p class="elementor-icon-box-title"> <span > Our hours are 9 am to 5 pm Pacific Time </span> </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-3e3bbfbb elementor-position-left elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="3e3bbfbb" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon"> <i aria-hidden="true" class="fas fa-fax"></i> </span> </div> <div class="elementor-icon-box-content"> <p class="elementor-icon-box-title"> 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elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="1a947e95" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <a href="https://stattransfer.com/support/help" class="elementor-icon" tabindex="-1" aria-label="For technical or activation issues, please use our <u>help form</ul>."> <i aria-hidden="true" class="fas fa-hands-helping"></i> </a> </div> <div class="elementor-icon-box-content"> <p class="elementor-icon-box-title"> <a href="https://stattransfer.com/support/help" > For technical or activation issues, please use our <u>help form</ul>. </a> </p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1f46a2d7 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1f46a2d7" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-78c9489c" data-id="78c9489c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-552cb6ff elementor-widget elementor-widget-heading" data-id="552cb6ff" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">© 2024 - All Rights Reserved </p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-194bc3c5" data-id="194bc3c5" data-element_type="column"> <div 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