Visitor Information | Salem Hospital

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Safety</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/your_privacy_and_hipaa">Privacy and HIPAA</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/spiritual_and_wellness">Spirituality and Wellness</a> </div> </ul> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/patient_surveys">Patient Surveys</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/patient_feedback">Patient and Family Feedback</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/patient_family_advisory_council">Patient Family Advisory Council</a> </div> <div class="left-nav-menu-level1-item-active"> <a href="/patients_and_visitors/visiting_hours">Visitor Information</a> </div> <div class="left-nav-menu-level1-item"> <a href="/volunteering">Volunteer</a> </div> <div class="left-nav-submenu-bottom" style="display: none;"> </div> </div> </div> <div class="right-rail-responsive"> </div> </div>  <div class="content-middle"> <div class="main-content" id="print-content"> <h1>Visitor Information</h1> <div class="top-image"><h3></h3></div><div class="clear"></div>  <div class="mobile-subnav"> <div class="left-nav"> <div id="submenu-link" class="left-nav-hdr submenu-link-inactive submenu-toggle"> <a> <button aria-expanded="false" aria-controls="submenu-link-content"> <span class="link-label">More in this section</span> </button></a> </div> <div id="submenu-link-content" style="display: none;" role="navigation" aria-label="mobile secondary"> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/scheduling_an_appointment">Appointments</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/billing">Billing</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/salem-campus-map">Salem Campus Map</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/covid-19-updates">COVID-19 Updates</a> </div> <ul class="left-nav-submenu" style="display: block;"> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/covid-19-updates/prevention">COVID-19 Prevention</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/covid-19-updates/covid-19-vaccines">COVID-19 Vaccines</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/covid-19-updates/testing-sites-and-clinics">Testing Sites and Clinics</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/covid-19-updates/resources">Resources</a> </div> </ul> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/hospital_charge_data">Hospital Charge Data</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/financial_counseling_and_billing">Financial Counseling and Assistance</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/insurance_and_payment">Insurance and Payment</a> </div> <div class="left-nav-menu-level1-item"> <a href="/parking">Parking on Salem Campus</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/patient_costs_estimator">Patient Cost Estimator</a> </div> <div class="left-nav-menu-level1-item left-nav-menu-level1-item-expandable-mobile"> <a href="" onclick="return false;">Patient Information</a> </div> <ul class="left-nav-submenu" style="display: block;"> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/inpatient_accommodations">Accommodations</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/care_decisions">Care Decisions</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/transition_to_home">Discharge from Hospital</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/ethics_advisory_committee">Ethics Advisory Committee</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/food_and_nutrition">Food and Nutrition</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/health_care_team">Health Care Team</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/interpreter_services">Interpreter Services</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/medical_records">Medical Records</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/non-discrimination_notice">Non-Discrimination Notice</a> </div> <div class="left-nav-menu-level2-item"> <a href="https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?">Patient Gateway</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/patient_rights">Patient Rights</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/patient_safety">Patient Safety</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/your_privacy_and_hipaa">Privacy and HIPAA</a> </div> <div class="left-nav-menu-level2-item"> <a href="/patients_and_visitors/spiritual_and_wellness">Spirituality and Wellness</a> </div> </ul> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/patient_surveys">Patient Surveys</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/patient_feedback">Patient and Family Feedback</a> </div> <div class="left-nav-menu-level1-item"> <a href="/patients_and_visitors/patient_family_advisory_council">Patient Family Advisory Council</a> </div> <div class="left-nav-menu-level1-item-active"> <a href="/patients_and_visitors/visiting_hours">Visitor Information</a> </div> <div class="left-nav-menu-level1-item"> <a href="/volunteering">Volunteer</a> </div> <div class="left-nav-submenu-bottom" style="display: none;"> </div> </div> </div> </div>  <div class="intro-text"><h2>Mass General Brigham Visitor Policy and Masking Information</h2><p>Please note that our screening and masking policies have changed as of May 12, 2023, following the end of the COVID-19 Public Health Emergency.</p><blockquote><a href="https://www.massgeneralbrigham.org/en/patient-care/patient-visitor-information/planning-your-visit" target="_blank">Learn more about our updated policies</a></blockquote><hr /><h2>Visiting hours </h2><div class="grey-box"><p>Visitors who meet the visitor criteria may visit during the following hours:</p><ul><li>Weekdays, 11 a.m. - 8 p.m.</li><li>Weekends and holidays, 11 a.m. - 8 p.m.</li></ul></div><h3>Intensive Care Units</h3><div class="grey-box"><ul><li>Weekdays, 11 a.m. - 8 p.m.</li><li>Weekends and holidays, 11 a.m. - 8 p.m.</li></ul></div><h3>Birthplace and Special Care Nursery  </h3><p>Adult patients may have one support person present throughout their stay in the Birthplace. In addition, a healthy, masked, COVID-symptom-screened visitor will now be permitted to visit mothers in the Birthplace.</p><blockquote><a href="https://nsmc.partners.org/birthplace/locations">Complete Birthplace visitor policy</a></blockquote><hr /><h3>Epstein Center for Behavioral Health</h3><p><strong>Adult Inpatient </strong> </p><div class="grey-box"><ul><li>Weekdays, 6 - 8 p.m.</li><li>Saturday, Sunday and holidays 1 - 3 p.m. and 5 - 6 p.m. </li></ul></div><p><strong>Senior Inpatient </strong></p><div class="grey-box"><ul><li>Weekdays, 2 - 3:30 p.m. and 6 - 7:45 p.m. </li><li>Saturday, Sunday and holidays  noon – 2 p.m. and 4 – 6 p.m.</li></ul></div><p><strong>Child/Adolescent Inpatient </strong></p><div class="grey-box"><ul><li>Weekdays, 5 - 7 p.m. </li><li>Saturday, Sunday and holidays   noon – 2 p.m. and 4 – 6 p.m.<br /></li></ul></div></div> <div class="content-divider1"></div> <div class="main-content-left1"> </div> <div class="main-content-right1"> <h3>Number of visitors</h3><p>Hospitalized patients may have two visitors at a time. Visiting hours are lower in this page.</p><h3>Emergency room and outpatient clinic appointments</h3><p>One patient visitor or support person is preferred in select outpatient areas, however up to two visitors/support people may be allowed. Outpatient areas where two visitors are allowed include office visits. Some outpatient areas still allow only allow one patient visitor or support person. These areas include the emergency department, surgical or procedural rooms, or clinics.</p><hr /><h3>Special visiting accommodations for:</h3><ul><li>Parents/guardians of patients under 18, attorneys of patients, and companions for patients with physical/intellectual disabilities.</li><li><a href="http://nsmccms.partners.org/birthplace/locations">Birthplace visitors</a></li><li>Special Care Nursery – Two parents or one parent and one support person may accompany/visit a neonatal patient.</li><li>Exceptions will also be permitted for compassionate care with approval of the patient’s care tea</li></ul><hr /><h2>Patient Code of Conduct</h2><p>Everyone should expect a safe, caring, and inclusive environment in all our spaces. Our Patient Code of Conduct helps us to meet this goal. Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing are not welcome. </p><blockquote><a href="https://massgeneralbrigham.org/en/patient-care/patient-visitor-information/patient-code-of-conduct">Read the full Patient Code of Conduct</a></blockquote> </div> <div class="clear"></div> <div class="clear"></div> </div> </div>  <div class="content-right"> <div class="content-container2" id="print-content2"> <div class="sidebar-content sidebar-spotlight-3"> </div> </div> </div> <div class="clear"></div> </div>     </div> <div class="clear"></div> </div> </div>   <footer role="contentinfo">  <div id="footerModal" class="footer__notice modal" aria-controls="footerNoticeClose"> <div class="modal-content"> <div class="modal-header"> </div> <div class="modal-body"> <table> <tr> <td><p><span id="cookieNotice"></span>We use cookies and other tools to enhance your experience on our website and to analyze our web traffic. 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