CINXE.COM

<!DOCTYPE html><html lang="sv-SE"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><link rel="canonical" href="https://se.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="en-GB" href="https://uk.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="en-IE" href="https://ie.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="en-CA" href="https://ca.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="en-US" href="https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="da" href="https://dk.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="de" href="https://de.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="es" href="https://es.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="fr" href="https://fr.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="fr-be" href="https://fr-be.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="it" href="https://it.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="nl" href="https://nl.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="nl-be" href="https://nl-be.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="sv" href="https://se.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="de-AT" href="https://at.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="pt-BR" href="https://br.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="fi-FI" href="https://fi.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="ja-JP" href="https://jp.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="pl-PL" href="https://pl.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="pt-PT" href="https://pt.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="ru-RU" href="https://ru.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><link rel="alternate" hrefLang="de-CH" href="https://ch.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"/><title>Trustpilot Legal - Riktlinjer för omdömeslämnare</title><meta content="Trustpilot Legal - Riktlinjer för omdömeslämnare" itemProp="name"/><meta name="robots" content="max-image-preview:large, max-snippet:-1, max-video-preview:-1"/><meta property="og:title" content="Trustpilot Legal - Riktlinjer för omdömeslämnare"/><meta property="twitter:title" content="Trustpilot Legal - Riktlinjer för omdömeslämnare"/><meta property="og:type" content="website"/><meta name="next-head-count" content="30"/><link rel="preload" href="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/css/2dd0afa4c1ea8f08.css" as="style" crossorigin="anonymous"/><link rel="stylesheet" href="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/css/2dd0afa4c1ea8f08.css" crossorigin="anonymous" data-n-p=""/><link rel="preload" href="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/css/75aec0a6479fbb3f.css" as="style" crossorigin="anonymous"/><link rel="stylesheet" href="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/css/75aec0a6479fbb3f.css" crossorigin="anonymous" data-n-p=""/><noscript data-n-css=""></noscript><script defer="" crossorigin="anonymous" nomodule="" src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/polyfills-c67a75d1b6f99dc8.js"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/webpack-9f2fa34368a126e8.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/framework-d583295f3144c491.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/main-9c8cf0aac3121370.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/pages/_app-31872e5ac459a320.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/7845-4189347c4a891905.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/2069-c892a06d9fbab18c.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/1626-cb11e484f407cadd.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/5290-6d940b9af531922f.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/4570-c1c309f8fe57eee9.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/864-5487e782a5156096.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/pages/%5Bcategory%5D/%5Bslug%5D-a7ca20ec356ef188.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/1.774.0/_buildManifest.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/1.774.0/_ssgManifest.js" defer="" crossorigin="anonymous"></script><style data-styled="" data-styled-version="5.3.6">.ewKjTn{width:100%;margin-bottom:0;color:#1B1B21;}/*!sc*/ data-styled.g2[id="Headers__Heading-sc-1erae96-0"]{content:"ewKjTn,"}/*!sc*/ .gmBGum{font-size:5.2rem;line-height:6.2rem;}/*!sc*/ data-styled.g4[id="Headers__H1-sc-1erae96-2"]{content:"gmBGum,"}/*!sc*/ .gfqgas{cursor:pointer;color:#1A66FF;-webkit-undefined;-ms-flex-undefined;undefined;}/*!sc*/ data-styled.g11[id="Links__StyledLink-sc-nzv42-0"]{content:"gfqgas,"}/*!sc*/ .cBjviZ{width:100%;max-width:1300px;margin:0 auto;padding:0px 15px 80px;}/*!sc*/ @media(min-width:768px){.cBjviZ{padding-left:30px;padding-right:30px;}}/*!sc*/ @media(min-width:992px){.cBjviZ{padding-top:80px;padding-bottom:160px;}}/*!sc*/ .ksweoe{width:100%;margin:0 auto;padding:0px 15px 0px;}/*!sc*/ @media(min-width:768px){.ksweoe{padding-left:30px;padding-right:30px;}}/*!sc*/ .lfbnYG{width:100%;margin:0 auto;}/*!sc*/ data-styled.g14[id="Spacing-sc-nd6fy-0"]{content:"cBjviZ,ksweoe,lfbnYG,"}/*!sc*/ .hCXBES{width:100%;max-width:100%;background-position:bottom right;background-color:#F9F9FA;}/*!sc*/ data-styled.g15[id="Background__StyledBackground-sc-budbx4-0"]{content:"hCXBES,"}/*!sc*/ .hdLlwM{display:inline-block;position:relative;text-align:center;border-width:0;border-style:none;border-radius:3px;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:all 0.15s ease-in-out;transition:all 0.15s ease-in-out;cursor:pointer;opacity:1;padding:16px 24px;font-weight:500;}/*!sc*/ .hdLlwM:hover,.hdLlwM:focus,.hdLlwM:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ data-styled.g17[id="Buttons__BaseButton-sc-169h683-0"]{content:"hdLlwM,"}/*!sc*/ .hejpap{color:#FFF;background-color:#1A66FF;border:2px solid #1A66FF;}/*!sc*/ .hejpap:hover,.hejpap:focus,.hejpap:active{color:#FFF;background-color:#1A66FF;border:2px solid #1A66FF;}/*!sc*/ data-styled.g18[id="Buttons__Button-sc-169h683-1"]{content:"hejpap,"}/*!sc*/ .dIsMrb{top:0;width:100%;font-weight:500;position:-webkit-sticky;position:sticky;font-size:1.4rem;height:72px;z-index:400;background-color:#000032;-webkit-transition:all 0.2s ease-in-out;transition:all 0.2s ease-in-out;}/*!sc*/ data-styled.g22[id="NavigationBasic__HeaderWrapper-sc-17cuwb2-0"]{content:"dIsMrb,"}/*!sc*/ .hRHFAn{height:100%;display:block;margin:0 auto;padding:0 15px;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ @media (min-width:992px){.hRHFAn{padding:0 30px;}}/*!sc*/ @media (min-width:1200px){.hRHFAn{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;max-width:1300px;}}/*!sc*/ data-styled.g23[id="NavigationBasic__HeaderInner-sc-17cuwb2-1"]{content:"hRHFAn,"}/*!sc*/ .fEAtVS{height:100%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ data-styled.g24[id="NavigationBasic__LogoMenuContainer-sc-17cuwb2-2"]{content:"fEAtVS,"}/*!sc*/ .bPKQtl{left:0;right:0;z-index:2;opacity:0;overflow:auto;display:block;visibility:hidden;position:absolute;top:72px;background:#000032;height:calc(100vh - 72px);-webkit-transition:visibility 0.4s cubic-bezier(0.165,0.84,0.44,1), opacity 0.4s cubic-bezier(0.165,0.84,0.44,1);transition:visibility 0.4s cubic-bezier(0.165,0.84,0.44,1), opacity 0.4s cubic-bezier(0.165,0.84,0.44,1);false;}/*!sc*/ @media (min-width:1200px){.bPKQtl{padding:0;opacity:1;height:100%;position:static;overflow:visible;visibility:visible;margin:0 0 0 auto;}}/*!sc*/ data-styled.g25[id="NavigationBasic__HeaderLinks-sc-17cuwb2-3"]{content:"bPKQtl,"}/*!sc*/ .ehrXFw{padding:0 40px;max-width:500px;margin:40px auto 0;list-style-type:none;-webkit-transform:translateY(-20px);-ms-transform:translateY(-20px);transform:translateY(-20px);-webkit-transition:-webkit-transform 0.4s cubic-bezier(0.165,0.84,0.44,1);-webkit-transition:transform 0.4s cubic-bezier(0.165,0.84,0.44,1);transition:transform 0.4s cubic-bezier(0.165,0.84,0.44,1);false;}/*!sc*/ @media (min-width:768px){.ehrXFw{margin:100px auto;}}/*!sc*/ @media (min-width:1200px){.ehrXFw{padding:0;height:100%;max-width:none;margin:0 0 0 auto;-webkit-transform:translateY(0);-ms-transform:translateY(0);transform:translateY(0);}}/*!sc*/ data-styled.g26[id="NavigationBasic__HeaderLinkList-sc-17cuwb2-4"]{content:"ehrXFw,"}/*!sc*/ .hbfCpX{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;cursor:pointer;margin-top:7px;margin-left:auto;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-transition:all 0.2s ease-in-out;transition:all 0.2s ease-in-out;color:#00B67A;}/*!sc*/ @media (min-width:1200px){.hbfCpX{display:none;}}/*!sc*/ data-styled.g27[id="NavigationBasic__MenuToggleButton-sc-17cuwb2-5"]{content:"hbfCpX,"}/*!sc*/ .dBqZGd{width:16px;height:16px;margin-left:15px;position:relative;}/*!sc*/ data-styled.g28[id="NavigationBasic__HamburgerMenuHolder-sc-17cuwb2-6"]{content:"dBqZGd,"}/*!sc*/ .cluYTy{left:0;opacity:1;height:2px;width:100%;display:block;position:absolute;border-radius:2px;-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);-webkit-transform-origin:left center;-ms-transform-origin:left center;transform-origin:left center;-webkit-transition:0.25s ease-in-out;transition:0.25s ease-in-out;color:#00B67A;}/*!sc*/ data-styled.g29[id="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7"]{content:"cluYTy,"}/*!sc*/ .elLrMW{top:0px;}/*!sc*/ data-styled.g30[id="NavigationBasic__TopDashIcon-sc-17cuwb2-8"]{content:"elLrMW,"}/*!sc*/ .docMBJ{top:6px;}/*!sc*/ data-styled.g31[id="NavigationBasic__MiddleDashIcon-sc-17cuwb2-9"]{content:"docMBJ,"}/*!sc*/ .jaOkCv{top:12px;}/*!sc*/ data-styled.g32[id="NavigationBasic__BottomDashIcon-sc-17cuwb2-10"]{content:"jaOkCv,"}/*!sc*/ .gNvXpc{margin:0;color:#FFF;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding:15px 0;position:relative;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:1.8rem;-webkit-transition:all 0.1s linear;transition:all 0.1s linear;border-bottom:1px solid rgba(255,255,255,0.2);}/*!sc*/ @media (min-width:768px){.gNvXpc{font-size:2.4rem;}}/*!sc*/ @media (min-width:1200px){.gNvXpc{padding:0 15px;border-bottom:none;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:1.4rem;height:72px;border-bottom:3px solid rgba(255,255,255,0);}.gNvXpc:hover{-webkit-text-decoration:none;text-decoration:none;border-bottom:3px solid #1A66FF;}}/*!sc*/ data-styled.g33[id="NavigationLinks__NavLink-sc-6ydh99-0"]{content:"gNvXpc,"}/*!sc*/ .dBbYsD{display:inline-block;position:relative;text-align:center;color:#FFF;border:2px solid #FFF;border-radius:3px;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:all 0.15s ease-in-out;transition:all 0.15s ease-in-out;padding:10px 18px;font-weight:500;margin:60px 0 0;width:100%;}/*!sc*/ @media (min-width:1200px){.dBbYsD{margin:0 0 0 15px;width:auto;}}/*!sc*/ .dBbYsD:hover,.dBbYsD:focus,.dBbYsD:active{outline:none;-webkit-text-decoration:none;text-decoration:none;color:#000032;border-color:#FFF;background-color:#FFF;}/*!sc*/ data-styled.g34[id="NavigationLinks__NavButton-sc-6ydh99-1"]{content:"dBbYsD,"}/*!sc*/ .kSOjzi{background:#022A1C;}/*!sc*/ .kSOjzi div[class*='NavigationBasic__HeaderLinks']{background:#022A1C;}/*!sc*/ data-styled.g50[id="NavigationLegal__StyledNavBasic-sc-yucq8u-0"]{content:"kSOjzi,"}/*!sc*/ .dFeHfK{position:relative;}/*!sc*/ .dFeHfK footer{background:#022A1C;}/*!sc*/ .dFeHfK footer *{font-size:14px !important;font-weight:500;-webkit-letter-spacing:0.5px;-moz-letter-spacing:0.5px;-ms-letter-spacing:0.5px;letter-spacing:0.5px;}/*!sc*/ .dFeHfK footer * h3{font-size:18px !important;}/*!sc*/ .dFeHfK [data-navigation] *{font-size:14px !important;}/*!sc*/ .dFeHfK [class*='content'][data-navigation] *{font-size:24px !important;line-height:32px !important;}/*!sc*/ .dFeHfK > div > div{display:none;}/*!sc*/ .dFeHfK > div > main{margin-top:0 !important;}/*!sc*/ data-styled.g51[id="BaseLayout__PageWrapper-sc-csgc5e-0"]{content:"dFeHfK,"}/*!sc*/ .gkcIHl{margin-top:0;color:#454554;}/*!sc*/ .gkcIHl img{max-width:100%;}/*!sc*/ data-styled.g61[id="Markdown__Paragraph-sc-wk78ky-0"]{content:"gkcIHl,"}/*!sc*/ .dAAORj{outline:none;width:100%;max-width:544px;text-align:left;position:relative;border-radius:2px;color:#C5C5D6;-webkit-transition:border 0.5s;transition:border 0.5s;background-color:#FFF;border:1px solid #C5C5D6;-webkit-undefined;-ms-flex-undefined;undefined;-webkit-undefined;-ms-flex-undefined;undefined;}/*!sc*/ data-styled.g86[id="DropDown__DropDownContainer-sc-14dp86x-0"]{content:"dAAORj,"}/*!sc*/ .hhstbJ{display:inline-block;padding:15px 12px 15px 18px;color:#C5C5D6;text-overflow:ellipsis;white-space:nowrap;overflow:hidden;width:100%;cursor:pointer;text-align:left;background:none;border:none;}/*!sc*/ .hhstbJ:focus{outline-radius:2px;outline:1px solid #1A66FF;}/*!sc*/ data-styled.g88[id="DropDown__DropDownSelectedItem-sc-14dp86x-2"]{content:"hhstbJ,"}/*!sc*/ .jWHHsB{right:0;padding:16px 16px 16px 0;position:absolute;color:#454554;}/*!sc*/ .jWHHsB svg{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);-webkit-transition:-webkit-transform 0.3s ease-in-out;-webkit-transition:transform 0.3s ease-in-out;transition:transform 0.3s ease-in-out;false;}/*!sc*/ data-styled.g90[id="DropDown__DropDownArrowWrapper-sc-14dp86x-4"]{content:"jWHHsB,"}/*!sc*/ .qMjIk{margin:0 auto;padding:30px 15px;background-color:#F9F9FA;}/*!sc*/ @media (min-width:992px){.qMjIk{padding:60px;background-color:#FFF;}}/*!sc*/ data-styled.g92[id="Sidebar__SidebarWrapper-sc-1m8vexl-0"]{content:"qMjIk,"}/*!sc*/ .bprCje{margin:0 auto;}/*!sc*/ @media (min-width:992px){.bprCje{display:none;}}/*!sc*/ data-styled.g93[id="Sidebar__SpacedDropdown-sc-1m8vexl-1"]{content:"bprCje,"}/*!sc*/ .iKVsVX{margin:0 0 40px 0;display:none;}/*!sc*/ .iKVsVX ul{list-style-type:none;padding:0;}/*!sc*/ .iKVsVX li{margin-bottom:15px;}/*!sc*/ @media (min-width:992px){.iKVsVX{display:inline-block;}}/*!sc*/ data-styled.g94[id="Sidebar__SidebarSection-sc-1m8vexl-2"]{content:"iKVsVX,"}/*!sc*/ .bfhEga{margin-bottom:15px;color:#000032;font-size:26px;line-height:34px;font-weight:bold;}/*!sc*/ data-styled.g95[id="Sidebar__SidebarTitle-sc-1m8vexl-3"]{content:"bfhEga,"}/*!sc*/ .jTEfPX{margin:0;padding:0;border-left:3px solid #000032;margin-left:-60px;padding-left:55px;}/*!sc*/ .jTEfPX a{color:#454554 !important;}/*!sc*/ .jTEfPX a:hover{color:#1A66FF !important;}/*!sc*/ .hepPHk{margin:0;padding:0;}/*!sc*/ .hepPHk a{color:#454554 !important;}/*!sc*/ .hepPHk a:hover{color:#1A66FF !important;}/*!sc*/ data-styled.g96[id="Sidebar__SidebarLink-sc-1m8vexl-4"]{content:"jTEfPX,hepPHk,"}/*!sc*/ .dFLUXq{margin-bottom:54px;}/*!sc*/ data-styled.g97[id="ResourceFaq__FaqContainer-sc-1fdpayj-0"]{content:"dFLUXq,"}/*!sc*/ .Rjpih{list-style:none;margin:0;padding:0;border-top:1px solid rgba(0,0,50,0.15);}/*!sc*/ data-styled.g98[id="ResourceFaq__FaqList-sc-1fdpayj-1"]{content:"Rjpih,"}/*!sc*/ .iicaVu{display:none;}/*!sc*/ data-styled.g99[id="ResourceFaq__IntroSelect-sc-1fdpayj-2"]{content:"iicaVu,"}/*!sc*/ .lljpWT{position:relative;display:block;font-weight:500;width:100%;cursor:pointer;padding-right:40px;}/*!sc*/ .lljpWT::before{position:absolute;display:block;content:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='10' height='17' viewBox='0 0 10 15' fill='none'><path d='M1.39726 0L10 8.33333L1.39726 16.6667L0 15.3132L7.20548 8.33333L0 1.35351L1.39726 0Z' fill='%231A66FF'/></svg>");right:4px;top:4px;-webkit-transition:-webkit-transform 0.4s ease-in-out;-webkit-transition:transform 0.4s ease-in-out;transition:transform 0.4s ease-in-out;}/*!sc*/ .ResourceFaq__IntroSelect-sc-1fdpayj-2:checked ~ .ResourceFaq__Question-sc-1fdpayj-3{cursor:default;}/*!sc*/ .ResourceFaq__IntroSelect-sc-1fdpayj-2:checked ~ .ResourceFaq__Question-sc-1fdpayj-3::before{-webkit-transform:rotate(90deg) translate3d(0,6px,0);-ms-transform:rotate(90deg) translate3d(0,6px,0);transform:rotate(90deg) translate3d(0,6px,0);}/*!sc*/ data-styled.g100[id="ResourceFaq__Question-sc-1fdpayj-3"]{content:"lljpWT,"}/*!sc*/ .bscXhq{padding:0;opacity:0;max-height:0;padding-right:32px;-webkit-transition:all 0.4s ease-in-out;transition:all 0.4s ease-in-out;color:#454554;}/*!sc*/ .ResourceFaq__IntroSelect-sc-1fdpayj-2:checked ~ .ResourceFaq__Answer-sc-1fdpayj-4{padding-top:24px;max-height:8500px;opacity:1;}/*!sc*/ @media (min-width:768px){.ResourceFaq__IntroSelect-sc-1fdpayj-2:checked ~ .ResourceFaq__Answer-sc-1fdpayj-4{max-height:5000px;}}/*!sc*/ data-styled.g101[id="ResourceFaq__Answer-sc-1fdpayj-4"]{content:"bscXhq,"}/*!sc*/ .kLmbfR{padding:24px 0;border-bottom:1px solid rgba(0,0,50,0.15);overflow:hidden;}/*!sc*/ data-styled.g102[id="ResourceFaq__PreviewWrapper-sc-1fdpayj-5"]{content:"kLmbfR,"}/*!sc*/ .glCVDq{text-align:center;margin-bottom:54px;}/*!sc*/ .glCVDq img{max-width:100%;object-fit:cover;}/*!sc*/ data-styled.g104[id="ResourceImage__Wrapper-sc-10dgg24-1"]{content:"glCVDq,"}/*!sc*/ .eyBlhB{position:fixed;bottom:25px;right:25px;opacity:0;-webkit-transition:opacity 0.4s ease-in-out;transition:opacity 0.4s ease-in-out;}/*!sc*/ data-styled.g112[id="ScrollToTop__ScrollOutline-sc-1edy1ag-0"]{content:"eyBlhB,"}/*!sc*/ .ggfcvO{margin-top:1.5rem;margin-bottom:1.5rem;font-size:1.6rem;line-height:2.4rem;}/*!sc*/ .ggfcvO:last-child{margin-top:1.5rem;margin-bottom:1.5rem;margin:1.5rem auto;}/*!sc*/ data-styled.g128[id="RichText__Paragraph-sc-lgc1a-2"]{content:"ggfcvO,"}/*!sc*/ .byhzIm{margin:4rem 0;}/*!sc*/ data-styled.g129[id="RichText__ResourceSpacing-sc-lgc1a-3"]{content:"byhzIm,"}/*!sc*/ .hLVOWc{text-align:undefined;}/*!sc*/ .hLVOWc *:first-child{margin-top:0;}/*!sc*/ data-styled.g131[id="RichText__RichtextWrapper-sc-lgc1a-5"]{content:"hLVOWc,"}/*!sc*/ .dfojGP{background:#FFF;}/*!sc*/ data-styled.g132[id="MainPageView__Wrapper-sc-14h9rne-0"]{content:"dfojGP,"}/*!sc*/ .eeqEim{display:block;vertical-align:top;}/*!sc*/ @media (min-width:992px){.eeqEim{display:inline-block;width:390px;}}/*!sc*/ data-styled.g133[id="MainPageView__AlignedSidebar-sc-14h9rne-1"]{content:"eeqEim,"}/*!sc*/ .esCOem{display:block;padding:60px 40px;}/*!sc*/ @media (min-width:992px){.esCOem{display:inline-block;width:calc(100% - 390px);min-height:1200px;border-left:1px solid #DCDCE6;}}/*!sc*/ data-styled.g134[id="MainPageView__ArticleWrapper-sc-14h9rne-2"]{content:"esCOem,"}/*!sc*/ .aJUTJ{margin-bottom:25px;font-size:4.6rem;line-height:5.4rem;-webkit-hyphens:auto;-moz-hyphens:auto;-ms-hyphens:auto;hyphens:auto;}/*!sc*/ data-styled.g135[id="MainPageView__ArticleTitle-sc-14h9rne-3"]{content:"aJUTJ,"}/*!sc*/ .kYAfPS{margin-bottom:25px;display:inline-block;}/*!sc*/ data-styled.g136[id="MainPageView__ArticleDate-sc-14h9rne-4"]{content:"kYAfPS,"}/*!sc*/ </style></head><meta charSet="UTF-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="shortcut icon" type="image/x-icon" href="https://cdn.trustpilot.net/brand-assets/1.5.0/favicons/favicon.ico"/><link rel="manifest" href="/manifest.json"/><meta name="application-name" content="Trustpilot"/><meta name="theme-color" content="#000032"/><link rel="apple-touch-icon" sizes="180x180" href="https://cdn.trustpilot.net/brand-assets/1.5.0/favicons/apple-touch-icon.png"/><link rel="icon" type="image/png" sizes="32x32" href="https://cdn.trustpilot.net/brand-assets/1.5.0/favicons/favicon-32x32.png"/><link rel="icon" type="image/png" sizes="16x16" href="https://cdn.trustpilot.net/brand-assets/1.5.0/favicons/favicon-16x16.png"/><link rel="mask-icon" href="https://cdn.trustpilot.net/brand-assets/1.9.0/favicons/safari-pinned-tab.svg" color="#00b67a"/><meta name="apple-mobile-web-app-title" content="Trustpilot"/><meta name="msapplication-TileColor" content="#000032"/><meta name="msapplication-config" content="https://cdn.trustpilot.net/assets/browserconfig.xml"/><script> /* 'Disable' Segments Querystring API */ (function() { var os = location.search; var ns = os.length ? '?'+os.substring(1).split('&').filter(function(param){return !/^ajs_(aid|event|uid)=/i.test(param);}).join('&') : ''; if (typeof window.history === 'object' && os !== ns) { window.history.replaceState({}, '', location.pathname + ns) } })(); /* Segment snippet */ !function(){var analytics=window.analytics=window.analytics||[];if(!analytics.initialize)if(analytics.invoked)window.console&&console.error&&console.error("Segment snippet included twice.");else{analytics.invoked=!0;analytics.methods=["trackSubmit","trackClick","trackLink","trackForm","pageview","identify","reset","group","track","ready","alias","debug","page","once","off","on","addSourceMiddleware","addIntegrationMiddleware","setAnonymousId","addDestinationMiddleware"];analytics.factory=function(e){return function(){var t=Array.prototype.slice.call(arguments);t.unshift(e);analytics.push(t);return analytics}};for(var e=0;e<analytics.methods.length;e++){var key=analytics.methods[e];analytics[key]=analytics.factory(key)}analytics.load=function(key,e){var t=document.createElement("script");t.type="text/javascript";t.async=!0;t.src="https://cdn.segment.com/analytics.js/v1/" + key + "/analytics.min.js";var n=document.getElementsByTagName("script")[0];n.parentNode.insertBefore(t,n);analytics._loadOptions=e}; analytics._writeKey="wwRcnXJ81LxPMlovjwlZofeZFwJzmnYG"; analytics.SNIPPET_VERSION="4.15.2"; }}(); </script><script> (function(h){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:391767,hjsv:6}; })(window); </script><script type="text/plain" src="https://static.hotjar.com/c/hotjar-391767.js?sv=6" class="optanon-category-C0002"></script><link rel="preconnect" href="https://cdn.trustpilot.net/" crossorigin=""/><link rel="preconnect" href="https://api.amplitude.com/" crossorigin=""/><link rel="preconnect" crossorigin=""/><link rel="prefetch" href="https://cdn.segment.com/analytics.js/v1/wwRcnXJ81LxPMlovjwlZofeZFwJzmnYG/analytics.min.js"/><link rel="prefetch" href="https://static.hotjar.com/c/hotjar-391767.js?sv=6"/><link rel="preconnect" href="https://cdn.cookielaw.org" crossorigin=""/><link rel="preconnect" href="https://geolocation.onetrust.com" crossorigin=""/><script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="application/javascript" charSet="UTF-8" data-language="sv-SE" data-domain-script="84cb5c09-05e4-488b-b71c-2fe171dca5e5"></script><script> function OptanonWrapper() { var event = new CustomEvent("OptanonWrapper"); document.dispatchEvent(event); }</script><style> @font-face { font-family: 'TrustpilotDefaultFont'; font-display: swap; font-style: normal; font-weight: 400; src: local('Helvetica Neue Regular'), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-regular.woff2') format("woff2"), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-regular.woff') format("woff"); } @font-face { font-family: 'TrustpilotDefaultFont'; font-display: swap; font-weight: 500; src: local('Helvetica Neue Medium'), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-medium.woff2') format("woff2"), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-medium.woff') format("woff"); } @font-face { font-family: 'TrustpilotDefaultFont'; font-display: swap; font-weight: 700; src: local('Helvetica Neue Bold'), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-bold.woff2') format("woff2"), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-bold.woff') format("woff"); } @font-face { font-family: 'Trustpilot Display'; src: url('https://cdn.trustpilot.net/brand-assets/4.2.0/fonts/trustpilot-display-extrablack.woff2') format("woff2"), url('https://cdn.trustpilot.net/brand-assets/4.2.0/fonts/trustpilot-display-extrablack.woff') format("woff"); } } </style><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/favicon-16x16.png" sizes="16x16"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/favicon-32x32.png" sizes="32x32"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-60x60.png" sizes="60x60"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-76x76.png" sizes="76x76"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-120x120.png" sizes="120x120"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-152x152.png" sizes="152x152"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-180x180.png" sizes="180x180"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-60x60-precomposed.png" sizes="60x60"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-76x76-precomposed.png" sizes="76x76"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-120x120-precomposed.png" sizes="120x120"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-152x152-precomposed.png" sizes="152x152"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-180x180-precomposed.png" sizes="180x180"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-60x60.png" sizes="60x60"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-76x76.png" sizes="76x76"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-120x120.png" sizes="120x120"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-152x152.png" sizes="152x152"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-180x180.png" sizes="180x180"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/android-chrome-192x192.png" sizes="192x192"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/android-chrome-512x512.png" sizes="512x512"/><meta name="msapplication-TileImage" content="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/mstile-150x150.png"/><meta itemProp="thumbnailUrl" content="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon.png"/><meta itemProp="image" content="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon.png"/><meta http-equiv="content-language" content="sv-SE"/><meta content="Trustpilot" property="og:site_name"/><meta content="summary" name="twitter:card"/><meta name="theme-color" content="#000032"/><meta name="apple-mobile-web-app-title" content="Trustpilot"/><meta name="mobile-web-app-capable" content="yes"/><meta name="msapplication-navbutton-color" content="#000032"/><meta name="msapplication-TileColor" content="#000032"/><link rel="preconnect" href="https://cdn.trustpilot.net/" crossorigin="true"/><link rel="preconnect" href="https://cdn.segment.com" crossorigin="true"/><link rel="preconnect" href="https://cdn.cookielaw.org" crossorigin="true"/><link rel="preconnect" href="https://geolocation.onetrust.com" crossorigin="true"/><link rel="preconnect" href="https://widget.trustpilot.com" crossorigin="true"/><meta name="zd-site-verification" content="ldo5t7wg1fclpvuy4hnwg"/><style> html { -webkit-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: greyscale; -ms-text-size-adjust: 100%; -ms-overflow-style: scrollbar; -webkit-tap-highlight-color: transparent; font-size: 62.5%; } @-ms-viewport { width: device-width; } html, body { margin: 0; width: 100%; height: 100%; min-width: 320px; min-height: 100%; -webkit-overflow-scrolling: touch; } body { font-family: TrustpilotDefaultFont, Arial, sans-serif; font-size: 1.6rem; font-weight: 400; font-style: normal; line-height: 2.4rem; color: #000032; text-align: left; } /* BOOTSTRAP REBOOT/RESET */ *, *::before, *::after { box-sizing: border-box; } article, aside, dialog, figcaption, figure, footer, header, hgroup, main, nav, section { display: block; } [tabindex="-1"]:focus { outline: 0 !important; } hr { box-sizing: content-box; height: 0; overflow: visible; } h1, h2, h3, h4, h5, h6 { margin: 0 0 .5rem; } p { margin-bottom: 1rem; } p:last-child { margin-bottom: 0; } abbr[title], abbr[data-original-title] { text-decoration: underline; -webkit-text-decoration: underline dotted; text-decoration: underline dotted; cursor: help; border-bottom: 0; } address { margin-bottom: 1rem; font-style: normal; line-height: inherit; } dt { font-weight: 700; } dd { margin-left: 0; } blockquote { margin: 0 0 1rem; } dfn { font-style: italic; } b, strong { font-weight: 700; } small { font-size: 80%; } sub, sup { position: relative; font-size: 75%; line-height: 0; vertical-align: baseline; } sub { bottom: -.25em; } sup { top: -.5em; } a { color: blue; text-decoration: none; background-color: transparent; -webkit-text-decoration-skip: objects; } a:hover { text-decoration: none; } pre, code, kbd, samp { font-family: monospace, monospace; font-size: 1em; } pre { margin-top: 0; margin-bottom: 1rem; overflow: auto; -ms-overflow-style: scrollbar; } figure { margin: 0 0 1rem; } img { vertical-align: middle; border-style: none; } svg:not(:root) { overflow: hidden; } table { border-collapse: collapse; } caption { padding-top: 0.75rem; padding-bottom: 0.75rem; color: #6c757d; text-align: left; caption-side: bottom; } th { text-align: inherit; } label { display: inline-block; } button { border-radius: 0; } button:focus { outline: 1px dotted; outline: 5px auto -webkit-focus-ring-color; } input, button, select, optgroup, textarea { margin: 0; font-family: inherit; font-size: inherit; line-height: inherit; } button, input { overflow: visible; } button, select { text-transform: none; } button, html [type="button"], [type="reset"], [type="submit"] { -webkit-appearance: button; } button::-moz-focus-inner, [type="button"]::-moz-focus-inner, [type="reset"]::-moz-focus-inner, [type="submit"]::-moz-focus-inner { padding: 0; border-style: none; } input[type="radio"], input[type="checkbox"] { box-sizing: border-box; padding: 0; } input[type="date"], input[type="time"], input[type="datetime-local"], input[type="month"] { -webkit-appearance: listbox; } textarea { overflow: auto; resize: vertical; } fieldset { min-width: 0; padding: 0; margin: 0; border: 0; } legend { display: block; width: 100%; max-width: 100%; padding: 0; margin-bottom: .5rem; font-size: 1.5rem; line-height: inherit; color: inherit; white-space: normal; } progress { vertical-align: baseline; } [type="number"]::-webkit-inner-spin-button, [type="number"]::-webkit-outer-spin-button { height: auto; } [type="search"] { outline-offset: -2px; -webkit-appearance: none; } [type="search"]::-webkit-search-cancel-button, [type="search"]::-webkit-search-decoration { -webkit-appearance: none; } ::-webkit-file-upload-button { font: inherit; -webkit-appearance: button; } output { display: inline-block; } summary { display: list-item; cursor: pointer; } template { display: none; } [hidden] { display: none !important; } ul li, ol li { line-height: 2; } </style><body class="_document__PageBody-sc-s2dfmn-0 bJDwBH"><div id="__next"><div class="BaseLayout__PageWrapper-sc-csgc5e-0 dFeHfK"><nav class="NavigationBasic__HeaderWrapper-sc-17cuwb2-0 dIsMrb NavigationLegal__StyledNavBasic-sc-yucq8u-0 kSOjzi"><div class="NavigationBasic__HeaderInner-sc-17cuwb2-1 hRHFAn"><div class="NavigationBasic__LogoMenuContainer-sc-17cuwb2-2 fEAtVS"><a href="/" data-action="logo"><img src="https://cdn.trustpilot.net/brand-assets/4.1.0/logo-white.svg" alt="Trustpilot Logo" title="Trustpilot Logo" height="34" width="138"/></a><div class="NavigationBasic__MenuToggleButton-sc-17cuwb2-5 hbfCpX">Meny<div class="NavigationBasic__HamburgerMenuHolder-sc-17cuwb2-6 dBqZGd"><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__TopDashIcon-sc-17cuwb2-8 cluYTy elLrMW"></span><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__MiddleDashIcon-sc-17cuwb2-9 cluYTy docMBJ"></span><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__BottomDashIcon-sc-17cuwb2-10 cluYTy jaOkCv"></span></div></div></div><div class="NavigationBasic__HeaderLinks-sc-17cuwb2-3 bPKQtl"><div class="NavigationBasic__HeaderLinkList-sc-17cuwb2-4 ehrXFw"><a data-action="for-reviewers" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 NavigationLinks__NavLink-sc-6ydh99-0 hIgtjk gNvXpc" href="/for-reviewers/guidelines-for-reviewers">För omdömeslämnare</a><a data-action="for-businesses" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 NavigationLinks__NavLink-sc-6ydh99-0 hIgtjk gNvXpc" href="/for-businesses/guidelines-for-businesses">För företag</a><a data-action="for-everyone" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 NavigationLinks__NavLink-sc-6ydh99-0 hIgtjk gNvXpc" href="/for-everyone/code-of-ethics">För alla</a><a data-action="contact" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 NavigationLinks__NavButton-sc-6ydh99-1 hIgtjk dBbYsD" href="/contact">Kontakta oss</a></div></div></div></nav><div class="layout_wrapper__s2pss"><main role="main" class="layout_content__o0ojo"><div class="Background__StyledBackground-sc-budbx4-0 hCXBES"><div class="Spacing-sc-nd6fy-0 cBjviZ"><div class="MainPageView__Wrapper-sc-14h9rne-0 dfojGP"><nav class="Sidebar__SidebarWrapper-sc-1m8vexl-0 qMjIk MainPageView__AlignedSidebar-sc-14h9rne-1 eeqEim" aria-label="Secondary navigation"><div class="DropDown__DropDownContainer-sc-14dp86x-0 dAAORj Sidebar__SpacedDropdown-sc-1m8vexl-1 bprCje"><button class="DropDown__DropDownSelectedItem-sc-14dp86x-2 hhstbJ"></button><span class="DropDown__DropDownArrowWrapper-sc-14dp86x-4 jWHHsB"><svg xmlns="http://www.w3.org/2000/svg" width="9" height="9" viewBox="0 0 56 30" role="img" aria-hidden="true"><path d="M0 0l28 30L56 0z" fill="#000232" fill-rule="evenodd"></path></svg></span></div><div class="Sidebar__SidebarSection-sc-1m8vexl-2 iKVsVX"><span class="Headers__Heading-sc-1erae96-0 Sidebar__SidebarTitle-sc-1m8vexl-3 ewKjTn bfhEga">För omdömeslämnare</span><ul><li class="Sidebar__SidebarLink-sc-1m8vexl-4 jTEfPX"><a href="/for-reviewers/guidelines-for-reviewers">Riktlinjer för omdömeslämnare</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-reviewers/end-user-privacy-terms">Sekretesspolicy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-reviewers/terms-of-use-for-consumers">Användarvillkor för konsumenter</a></li></ul></div><div class="Sidebar__SidebarSection-sc-1m8vexl-2 iKVsVX"><span class="Headers__Heading-sc-1erae96-0 Sidebar__SidebarTitle-sc-1m8vexl-3 ewKjTn bfhEga">För företag</span><ul><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/guidelines-for-businesses">Riktlinjer för företag</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/terms-of-use-and-sale-for-businesses">Terms of Use and Sale for Businesses</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/data-processing-agreement">Data Processing Agreement</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/subprocessors">Subprocessors</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/us-privacy-laws-supplement">U.S. Privacy Laws Supplement</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/hipaa-business-associate-addendum">HIPAA Business Associate Addendum</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/business-privacy-policy">Sekretesspolicy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/content-refresh-guidelines">Content Refresh Guidelines</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/legal-brand-guidelines">Legal Brand Guidelines</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/seo-requirements-for-partners">SEO requirements for partners</a></li></ul></div><div class="Sidebar__SidebarSection-sc-1m8vexl-2 iKVsVX"><span class="Headers__Heading-sc-1erae96-0 Sidebar__SidebarTitle-sc-1m8vexl-3 ewKjTn bfhEga">För alla</span><ul><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/code-of-ethics">Code of Ethics</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/action-we-take">Action We Take</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/modern-slavery-and-human-trafficking-statement">Modern Slavery and Human Trafficking Statement</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/diversity-equity-and-inclusion-policy">Diversity, Equity and Inclusion Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/anti-bribery-and-corruption-policy">Anti-Bribery & Corruption Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/modern-slavery-code-of-conduct">Modern Slavery Code of Conduct</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/copyright">Copyright Dispute Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/cookie-policy">Cookiespolicy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/accessibility-statement">Accessibility Statement</a></li></ul></div></nav><div data-test="legal-article-content" class="MainPageView__ArticleWrapper-sc-14h9rne-2 esCOem"><div class="Spacing-sc-nd6fy-0 ksweoe"><h1 class="Headers__Heading-sc-1erae96-0 Headers__H1-sc-1erae96-2 MainPageView__ArticleTitle-sc-14h9rne-3 ewKjTn gmBGum aJUTJ">Riktlinjer för omdömeslämnare</h1><span class="MainPageView__ArticleDate-sc-14h9rne-4 kYAfPS"> juni 2022</span></div><div class="Spacing-sc-nd6fy-0 ksweoe"><div class="RichText__RichtextWrapper-sc-lgc1a-5 hLVOWc"><div class="RichText__ResourceSpacing-sc-lgc1a-3 byhzIm"><div class="Spacing-sc-nd6fy-0 ResourceImage__Wrapper-sc-10dgg24-1 lfbnYG glCVDq"><div class="react-aspect-ratio-placeholder" style="max-width:1302px;width:100%;--aspect-ratio:(1.85/1)"><img alt="For Reviewers BIG NEW" sizes="(min-width: 992px) 40vw, 75vw" srcSet="https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=256&fm=webp 256w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=384&fm=webp 384w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=640&fm=webp 640w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=750&fm=webp 750w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=828&fm=webp 828w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=1080&fm=webp 1080w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=1200&fm=webp 1200w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=1920&fm=webp 1920w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=2048&fm=webp 2048w, https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=3840&fm=webp 3840w" src="https://images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png?q=80&w=3840&fm=webp" decoding="async" data-nimg="fill" loading="lazy" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent"/></div></div></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Trustpilot är här för att hjälpa dig att göra skillnad i världen. Med vår inflytelserika och öppna omdömesplattform kan du dela med dig av dina egna upplevelser och ta del av andras upplevelser, samt interagera med företag och hjälpa dem att förbättras.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">För att Trustpilot ska kunna förbli en tillförlitlig plats som alla kan ta del av, ber vi dig att respektera och följa dessa riktlinjer (samt våra <a class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="/for-reviewers/end-user-terms-and-conditions">användarvillkor</a>). Tack för ditt samarbete!</p><div class="RichText__ResourceSpacing-sc-lgc1a-3 byhzIm"><div class="Spacing-sc-nd6fy-0 ResourceFaq__FaqContainer-sc-1fdpayj-0 lfbnYG dFLUXq"><ul class="ResourceFaq__FaqList-sc-1fdpayj-1 Rjpih"><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="2KvSnffpElfvpn0zF8mi9c" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="2KvSnffpElfvpn0zF8mi9c" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">När får du skriva ett omdöme?</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Du får skriva ett omdöme om du nyligen har haft en äkta upplevelse.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Du får inte skicka in ett omdöme om ett företag har erbjudit dig ett incitament. Detta kan vara rabatter, betalningar, lojalitetspoäng, gåvor, kuponger, rekommendationsbonusar, m.m. Incitament undergräver nämligen omdömenas integritet. Om ett företag erbjuder dig ett incitament kan du rapportera det till oss <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/requests/new?ticket_form_id=360000922460">här</a>.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Genom att skriva ett omdöme får du chansen att dela med dig av dina upplevelser till andra och ge företag feedback. Det spelar ingen roll vilken typ av upplevelse du har haft. Du kan skriva ett omdöme om ett telefonsamtal, en onlinebeställning, ett besök i en butik, eller om du har använt ett företags produkter eller tjänster på något sätt.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Se bara till att ditt omdöme är aktuellt genom att skriva om upplevelser som har ägt rum under de senaste 12 månaderna. Även om din berättelse om hur det var att köpa en bergsprängare på 80-talet är riktigt cool, så är den inte särskilt relevant för andra som funderar på att köpa den senaste modellen högtalare idag. När du delar med dig av dina aktuella upplevelser, får andra läsare en känsla för vad de kan förvänta sig av ett företag. Och företagen får värdefull och aktuell feedback. <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/205675248-Vem-f%C3%A5r-skriva-ett-omd%C3%B6me-och-n%C3%A4r-">Läs mer om vem som får skriva ett omdöme och när</a>.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="13pQVWBVTPA016IU30TP7W" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="13pQVWBVTPA016IU30TP7W" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Skriv inte falska eller partiska omdömen</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Hitta inte på en upplevelse och skriv heller inte ett omdöme i någon annans ställe – låt andra skriva sina egna omdömen. Och du får inte lämna ett omdöme om ett företag som du har nära anknytning till, arbetar för eller konkurrerar med.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Det är inte OK att ta emot ett incitament för att skriva, ändra eller radera ett omdöme.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="2b4bt8zu0jVtQvysqx65xG" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="2b4bt8zu0jVtQvysqx65xG" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Spara dokumentation från din upplevelse</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Spara dokumentation som visar att du har haft en upplevelse med ett företag (det kan vara ett kvitto, en beställningsbekräftelse eller en skärmdump av din chatt med kundservice) för det kan hända att vi ber dig att <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/205994208-Varf%C3%B6r-ber-vi-omd%C3%B6mesl%C3%A4mnare-om-dokumentation-">verifiera din upplevelse</a>.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="6wb5XkxI259fJMCFke7cz6" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="6wb5XkxI259fJMCFke7cz6" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Håll god ton</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Vi förväntar oss att alla som använder vår plattform behandlar varandra med respekt. Så tänk på att vara schysst! Publicera inte någonting som är skadligt, illvilligt, diskriminerande, ärekränkande eller oanständigt. Och ljug inte, utpressa eller hota inte någon och gör ingenting olagligt.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Här kan du läsa <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/223402108-8-tips-p%C3%A5-hur-du-skriver-ett-kundomd%C3%B6me-p%C3%A5-b%C3%A4sta-s%C3%A4tt">våra tips</a> på hur du skriver omdömen.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="4INkGZOewy5IA5Jq5ADM0D" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="4INkGZOewy5IA5Jq5ADM0D" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Vad menas med ärekränkande?</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Det finns inget enkelt svar på denna fråga. Men i grunden handlar det om att vi är en oberoende plattform med ett ansvar för både konsumenter och företag. Vi vill låta alla berätta om sin egen upplevelse (oavsett om den är positiv eller negativ), men vi måste också kunna ta bort ord och uttalanden som sannolikt kan skada någons rykte eller orsaka ett företag stora ekonomiska förluster.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">De bästa omdömena är de som förklarar vad som hände och låter läsaren dra sina egna slutsatser.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl"><a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/205339457-D%C3%A4rf%C3%B6r-intar-vi-en-neutral-h%C3%A5llning-vid-oenigheter">Vi intar en neutral hållning vid oenigheter</a> mellan omdömeslämnare och företag. Trustpilot är en omdömesplattform, inte en myndighet eller domstol.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="7c7edfrqXYq4RUetI0ANWN" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="7c7edfrqXYq4RUetI0ANWN" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Reklam är inte tillåtet</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Se till att dina omdömen är relevanta – inkludera inte någon reklam, marknadsföring eller några länkar. Detta är inte heller ett forum för att sälja saker, erbjuda rabattkoder, skapa aktionsgrupper eller träffa andra likasinnade singlar.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="4hsPjmeCNf8gChbO0nRDln" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="4hsPjmeCNf8gChbO0nRDln" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Skydda personliga uppgifter</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Dina omdömen är offentliga. Därför är det inte en bra idé att inkludera känsliga eller personliga uppgifter om dig själv, och det är aldrig OK att inkludera känsliga eller personliga uppgifter om någon annan. Det handlar om namn, telefonnummer, adresser, e-postadresser, och allt annat som kan användas för att spåra, identifiera, kontakta eller uppträda som någon. Vi vill att din och andras säkerhet och sekretess ska respekteras och skyddas.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="3IryNHtAxn4o6GC9ndG3te" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="3IryNHtAxn4o6GC9ndG3te" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Dubbelkolla att du har rätt företag och domän</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Det händer rätt ofta att folk råkar lämna omdömen om ett företag på ett helt annat företags profilsida (till och med på <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://se.trustpilot.com/review/trustpilot.com">Trustpilots egna profilsida</a> får vi ofta läsa om hur mycket människor älskar eller hatar våra icke-existerande leveranstjänster!). Så innan du publicerar ditt omdöme, dubbelkolla gärna att det är rätt företag och domän som får ditt omdöme. Det kommer att bespara dig senare besvär.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="3Vw3ljMp4zqvbhkbromgMO" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="3Vw3ljMp4zqvbhkbromgMO" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Ditt användarkonto</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Du behöver ett <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/203909546-Beh%C3%B6ver-jag-en-anv%C3%A4ndarprofil-f%C3%B6r-att-kunna-anv%C3%A4nda-Trustpilot-">användarkonto</a> för att kunna publicera ett omdöme. Du får bara ha ett användarkonto och det måste vara knutet till dig. Ditt användarnamn, din profilbeskrivning och din profilbild måste återspegla dig (vi vill inte att du uppträder som någon annan) och får inte innehålla något som är skadligt, illvilligt, diskriminerande, ärekränkande eller oanständigt – för alla kan se din profil! Om du inkluderar något som du inte bör inkludera, eller skapar mer än ett konto kan vi radera dina konton.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Ditt användarkonto måste också vara kopplat till en giltig och permanent e-postadress ifall vi behöver kontakta dig.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">I vissa fall skapas ett konto i ditt namn automatiskt, t.ex. om du har klickat på en inbjudningslänk i ett e-postmeddelande från ett företag eller om du har registrerat dig via Facebook. Du kan alltid <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/202195056-S%C3%A5-hanterar-du-dina-personliga-inst%C3%A4llningar-och-e-mailinst%C3%A4llningar">redigera dina uppgifter</a> för att kontrollera vilken information som ska visas offentligt.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="1pHkssRd85yUw93boLKBOQ" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="1pHkssRd85yUw93boLKBOQ" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Så här redigerar eller raderar du ditt omdöme</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Du äger ditt eget omdöme. Detta innebär att du kan <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/201839063-S%C3%A5-h%C3%A4r-redigerar-eller-raderar-du-ditt-omd%C3%B6me">redigera, uppdatera eller radera ditt omdöme</a> när som helst. Uppdatera gärna ditt publicerade omdöme om du vill lägga till information om en särskild upplevelse. Och även om det går bra att skriva mer än ett omdöme om ett företag om du har haft mer än en upplevelse med företaget, är det ingen bra idé att överösa ett företag med en massa omdömen.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="2TxZClnQxSWAW81iArXdV1" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="2TxZClnQxSWAW81iArXdV1" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Alla kan rapportera omdömen</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Vi är väldigt tacksamma varje gång du hjälper oss att skydda vår plattform genom att <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/203419993-S%C3%A5-kan-konsumenter-rapportera-omd%C3%B6men-som-strider-mot-v%C3%A5ra-riktlinjer">göra oss uppmärksamma på problematiska omdömen</a> – särskilt om du har bevis. Rapportera endast ett omdöme om du verkligen tycker att det är problematiskt, och försök att vara rättvis och konsekvent.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Vi granskar rapporterade omdömen för att kolla om de strider mot våra riktlinjer. Och om de gör det, så vidtar vi åtgärder.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="4gBqP8XDOlZQFlPTTY6seg" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="4gBqP8XDOlZQFlPTTY6seg" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">"Dealbreakers"</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Vi stödjer yttrandefriheten, men vissa typer av innehåll är helt enkelt inte tillåtna. Om någon <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv/articles/207312237-Vad-som-h%C3%A4nder-om-n%C3%A5gon-rapporterar-ditt-omd%C3%B6me-p%C3%A5-Trustpilot">rapporterar ditt omdöme</a> för att det strider mot våra regler, kan vi dölja ditt omdöme tillfälligt och be dig att göra vissa ändringar. Du får då möjligheten att ändra ditt omdöme så att det uppfyller våra riktlinjer och kan förbli på Trustpilot.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Men om du missbrukar vår plattform kan vi ta bort dina omdömen och/eller blockera eller radera ditt konto. Om ditt konto raderas, raderas även dina omdömen.</p> <p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Utöver detta har vi en avancerad programvara som ständigt håller utkik efter falska omdömen, som den sedan tar bort direkt.</p></div></li><li class="ResourceFaq__PreviewWrapper-sc-1fdpayj-5 kLmbfR"><input type="radio" id="5o2rtscrZcW0cQ1jG3RiQ7" name="faq" class="ResourceFaq__IntroSelect-sc-1fdpayj-2 iicaVu"/><label for="5o2rtscrZcW0cQ1jG3RiQ7" class="ResourceFaq__Question-sc-1fdpayj-3 lljpWT">Sista ordet</label><div class="from-markdown ResourceFaq__Answer-sc-1fdpayj-4 bscXhq"><p class="Markdown__Paragraph-sc-wk78ky-0 gkcIHl">Dessa riktlinjer är precis detta: riktlinjer. Vi har sista ordet när det gäller hur dessa riktlinjer ska tolkas och appliceras, och vi kan uppdatera dem när som helst. Besök gärna vårt <a node="[object Object]" target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://support.trustpilot.com/hc/sv">hjälpcenter</a> för mer detaljerad information om hur vi arbetar.</p></div></li></ul></div></div></div></div><div class="ScrollToTop__ScrollOutline-sc-1edy1ag-0 eyBlhB"><div class="Buttons__BaseButton-sc-169h683-0 Buttons__Button-sc-169h683-1 hdLlwM hejpap">Tillbaka till toppen</div></div></div></div></div></div></main><div class="bot-bait_botBait__a85IC"><a href="/end-of-the-line" rel="nofollow" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa">are you human?</a></div><footer class="footer_footer__jnpI4 footer_responsive__Qq8_T" role="contentinfo"><div class="footer_footerWrapper__X9Zn7"><div class="footer_logoContainer__aN5OP"><img class="footer_logo__lD_fJ" alt="Trustpilot-omdömen" src="https://cdn.trustpilot.net/brand-assets/1.1.0/logo-white.svg"/></div><section class="footer_countrySelectorSection__kjAkV" data-new-country-selector="true"><h3 class="footer_footerHeader__BsrfO">Välj land</h3><div class="footer_countrySelectorSectionWrapper__mJkXl"><dl class="country-selector_countrySelector__Hdzn9"><dt class="country-selector_buttonWrapper__ym_47"><button class="country-selector_button___MC9l" data-country-selector-link="true"><span class="flag_flag__29xka flag_se__Ek5pA"></span><span class="country-selector_countryName__xJd6T">Sverige</span><span class="country-selector_arrowWrapper__VrIx_"><svg viewBox="0 0 20 20" fill="black" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="8px" height="8px"><path fill-rule="evenodd" d="m0 5 10 10L20 5z"/></svg></span></button></dt><dd class="country-selector_dropdownWrapper__rXETn"><ul class="country-selector_dropdown___FiY1" data-country-dropdown="true"><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="da-DK" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_dk__WTD66"></span><span class="country-selector_countryName__xJd6T">Danmark</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="de-AT" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_at__MuGXM"></span><span class="country-selector_countryName__xJd6T">Österreich</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="de-CH" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_ch__7U1Az"></span><span class="country-selector_countryName__xJd6T">Schweiz</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="de-DE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_de___sIU4"></span><span class="country-selector_countryName__xJd6T">Deutschland</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-AU" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_au__NgFH3"></span><span class="country-selector_countryName__xJd6T">Australia</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-CA" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_ca__IHCAX"></span><span class="country-selector_countryName__xJd6T">Canada</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-GB" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_gb__DXdwn"></span><span class="country-selector_countryName__xJd6T">United Kingdom</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-IE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_ie__qQFew"></span><span class="country-selector_countryName__xJd6T">Ireland</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-NZ" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_nz__ZCQ5M"></span><span class="country-selector_countryName__xJd6T">New Zealand</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-US" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_us__kmwQ5"></span><span class="country-selector_countryName__xJd6T">United States</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="es-ES" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_es__v0S2Y"></span><span class="country-selector_countryName__xJd6T">España</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="fi-FI" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_fi__1Wr_U"></span><span class="country-selector_countryName__xJd6T">Suomi</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="fr-BE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_be___7JBC"></span><span class="country-selector_countryName__xJd6T">Belgique</span></button><button role="link" class="country-selector_button___MC9l" lang="nl-BE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_be___7JBC"></span><span class="country-selector_countryName__xJd6T">België</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="fr-FR" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_fr__UskR_"></span><span class="country-selector_countryName__xJd6T">France</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="it-IT" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_it__B7pwT"></span><span class="country-selector_countryName__xJd6T">Italia</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="ja-JP" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_jp__xAWms"></span><span class="country-selector_countryName__xJd6T">日本</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="nb-NO" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_no__5rhTz"></span><span class="country-selector_countryName__xJd6T">Norge</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="nl-NL" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_nl__pgPU0"></span><span class="country-selector_countryName__xJd6T">Nederland</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="pl-PL" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_pl__sW5yY"></span><span class="country-selector_countryName__xJd6T">Polska</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="pt-BR" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_br___atPD"></span><span class="country-selector_countryName__xJd6T">Brasil</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="pt-PT" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_pt__DroU5"></span><span class="country-selector_countryName__xJd6T">Portugal</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="sv-SE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_se__Ek5pA"></span><span class="country-selector_countryName__xJd6T">Sverige</span></button></li></ul></dd></dl></div></section><section class="footer_section__U1AL6"><h3 class="footer_footerHeader__BsrfO">Om oss</h3><ul class="footer_links__qMPsg"><li><a href="https://se.trustpilot.com/about" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Om oss</a></li><li><a href="https://business.trustpilot.com/jobs" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Jobb</a></li><li><a href="https://se.trustpilot.com/contact" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Kontakta oss</a></li><li><a href="https://se.trustpilot.com/blog" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Blogg</a></li><li><a href="https://se.trustpilot.com/trust/how-reviews-work" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Så här fungerar Trustpilot</a></li><li><a href="https://press.trustpilot.com" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Press</a></li><li><a href="https://investors.trustpilot.com" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Investerare</a></li></ul></section><section class="footer_section__U1AL6"><h3 class="footer_footerHeader__BsrfO">Community</h3><ul class="footer_links__qMPsg"><li><a href="https://se.trustpilot.com/trust" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Pålitliga omdömen</a></li><li><a href="https://support.trustpilot.com" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Supportcenter</a></li><li><a href="https://se.trustpilot.com/users/connect" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Logga in</a></li><li><a href="https://se.trustpilot.com/users/connect?signup=True" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Registrera dig</a></li><li><a href="https://chrome.google.com/webstore/detail/trustpilot/meagmjlgkihmljnchdjagbcgfclobkho" rel="noopener" target="_blank" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Chrome-appen</a></li></ul></section><section class="footer_section__U1AL6"><h3 class="footer_footerHeader__BsrfO">Företag</h3><ul class="footer_links__qMPsg"><li><a href="https://se.business.trustpilot.com?utm_medium=consumer&utm_source=footer_link_trustpilot_business_site&utm_campaign=consumer_cta" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Trustpilot Business</a></li><li><a href="https://se.business.trustpilot.com/features?utm_medium=consumer&utm_source=footer_link_trustpilot_business_site_product_tour&utm_campaign=consumer_cta" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Produkter</a></li><li><a href="https://se.business.trustpilot.com/plans?utm_medium=consumer&utm_source=footer_link_trustpilot_business_site_plans&utm_campaign=consumer_cta" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Paket & prissättning</a></li><li><a href="https://businessapp.b2b.trustpilot.com/?locale=sv-se&utm_medium=consumer&utm_source=footer_link_trustpilot_business_app_login&utm_campaign=consumer_cta" rel="nofollow" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Inloggning för företag</a></li><li><a href="https://se.business.trustpilot.com/reviews" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Blogg för företag</a></li></ul></section><section class="footer_section__U1AL6"><h3 class="footer_footerHeader__BsrfO">Följ oss på</h3><ul class="footer_links__qMPsg"><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://www.facebook.com/Trustpilot/" rel="noopener" name="Facebook-icon" target="_blank" aria-label="Facebook" class="link_internal__7XN06 link_wrapper__5ZJEx" title="Facebook" data-facebook-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path class="bounds" d="M0 0h16v16H0z"/><path class="icon" fill-rule="nonzero" d="M12 5.246H9.565V4.085c0-.547.339-.674.577-.674h1.705V1.008L9.377 1c-2.24 0-2.665 1.792-2.665 2.939v1.307H5v2.439h1.712V15h2.853V7.685h2.197L12 5.246Z"/></g></svg></a></li><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://twitter.com/Trustpilot" rel="noopener" name="Twitter-icon" target="_blank" aria-label="Twitter" class="link_internal__7XN06 link_wrapper__5ZJEx" title="Twitter" data-twitter-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path class="bounds" d="M0 0h16v16H0z"/><path class="icon" fill-rule="nonzero" d="M15 4.426c-.508.222-.936.23-1.39.01.586-.343.613-.584.824-1.234a5.766 5.766 0 0 1-1.8.676A2.858 2.858 0 0 0 10.566 3C9 3 7.73 4.244 7.73 5.777c0 .218.025.43.073.633a8.1 8.1 0 0 1-5.842-2.902c-.244.41-.384.888-.384 1.397 0 .964.5 1.813 1.26 2.311a2.874 2.874 0 0 1-1.283-.347v.035c0 1.345.977 2.467 2.274 2.723-.416.11-.854.128-1.28.048a2.832 2.832 0 0 0 2.647 1.928A5.783 5.783 0 0 1 1 12.753 8.144 8.144 0 0 0 5.345 14c5.214 0 8.064-4.231 8.064-7.901 0-.121-.002-.24-.008-.36.554-.39 1.22-.755 1.599-1.313"/></g></svg></a></li><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://www.instagram.com/trustpilot/" rel="noopener" name="Instagram-icon" target="_blank" aria-label="Instagram" class="link_internal__7XN06 link_wrapper__5ZJEx" title="Instagram" data-instagram-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path d="M7.997.005C5.825.005 5.553.014 4.7.052 3.85.089 3.268.22 2.76.412a3.935 3.935 0 0 0-1.417.893c-.444.431-.718.863-.922 1.373-.198.492-.333 1.056-.372 1.88C.01 5.384 0 5.648 0 7.752c0 2.105.01 2.368.048 3.195.039.824.174 1.388.372 1.88.204.51.478.942.922 1.373.445.43.89.695 1.417.893.509.192 1.09.323 1.941.36.853.038 1.125.047 3.297.047s2.445-.009 3.298-.047c.851-.037 1.432-.168 1.941-.36a3.936 3.936 0 0 0 1.417-.893c.444-.431.718-.863.922-1.373.198-.492.333-1.056.372-1.88.039-.827.048-1.09.048-3.195 0-2.104-.01-2.368-.048-3.194-.039-.824-.174-1.388-.372-1.88a3.788 3.788 0 0 0-.922-1.373 3.935 3.935 0 0 0-1.417-.893c-.509-.192-1.09-.323-1.941-.36-.853-.038-1.126-.047-3.298-.047Zm0 1.396c2.136 0 2.389.008 3.232.045.78.034 1.203.16 1.485.267.373.14.64.308.92.58.28.27.453.529.598.89.11.273.24.683.275 1.439.039.817.047 1.062.047 3.13 0 2.07-.008 2.314-.047 3.131-.035.756-.166 1.166-.275 1.439-.145.361-.318.62-.598.89-.28.272-.547.44-.92.58-.282.106-.705.232-1.485.267-.843.037-1.096.045-3.232.045-2.135 0-2.388-.008-3.231-.045-.78-.035-1.203-.16-1.485-.267a2.487 2.487 0 0 1-.92-.58 2.395 2.395 0 0 1-.598-.89c-.11-.273-.24-.683-.275-1.439-.039-.817-.047-1.062-.047-3.13 0-2.07.008-2.314.047-3.131.035-.756.165-1.166.275-1.439.145-.361.318-.62.598-.89.28-.272.546-.44.92-.58.282-.106.705-.233 1.485-.267.843-.037 1.096-.045 3.231-.045Z" mask="url(#mask-2)"/><path d="M8 10.75a2.75 2.75 0 1 1 0-5.5 2.75 2.75 0 0 1 0 5.5Zm0-6.985a4.235 4.235 0 1 0 0 8.47 4.235 4.235 0 0 0 0-8.47ZM13.176 3.765a.941.941 0 1 1-1.882 0 .941.941 0 0 1 1.882 0"/></g></svg></a></li><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://www.linkedin.com/company/trustpilot/" rel="noopener" name="LinkedIn-icon" target="_blank" aria-label="LinkedIn" class="link_internal__7XN06 link_wrapper__5ZJEx" title="LinkedIn" data-linkedin-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path class="bounds" d="M0 0h16v16H0z"/><path class="icon" fill-rule="nonzero" d="M10.672 8.571c-.683 0-1.236.54-1.236 1.206V14H6.344s.037-7.239 0-7.842h3.092v.896s.957-.87 2.435-.87c1.83 0 3.129 1.292 3.129 3.802V14h-3.091V9.777c0-.666-.554-1.206-1.237-1.206Zm-7.116-3.62h-.018C2.604 4.952 2 4.24 2 3.456 2 2.653 2.623 2 3.575 2s1.538.674 1.556 1.476c0 .784-.604 1.476-1.575 1.476ZM5.108 14H2.017V6.158h3.091V14Z"/></g></svg></a></li><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://www.youtube.com/c/trustpilotreviews" rel="noopener" name="Youtube-icon" target="_blank" aria-label="Youtube" class="link_internal__7XN06 link_wrapper__5ZJEx" title="Youtube" data-youtube-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path fill-opacity="0" fill-rule="nonzero" d="M0 0h16v16H0z"/><path d="M5.334 9.835V5.898c0-.453.533-.805 1.023-.562l3.947 1.968a.619.619 0 0 1 0 1.126l-3.947 1.967c-.49.244-1.023-.109-1.023-.562M15.579 3.25a1.003 1.003 0 0 0-.865-.812 51.728 51.728 0 0 0-13.428 0c-.44.057-.787.384-.865.812-.561 3.064-.561 6.17 0 9.233.078.428.425.756.865.813a51.658 51.658 0 0 0 13.428 0c.44-.057.788-.384.865-.813.562-3.063.56-6.17 0-9.233"/></g></svg></a></li></ul></section><div class="footer_legal__b5wpP"><ul class="footer_links__qMPsg footer_linksHorizontalWhenPossible__48psW"><li><a href="https://se.legal.trustpilot.com" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Juridisk information</a></li><li><a href="https://se.legal.trustpilot.com/end-user-privacy-terms" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Sekretesspolicy</a></li><li><a href="https://se.legal.trustpilot.com/for-reviewers/end-user-terms-and-conditions" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Villkor</a></li><li><a href="https://se.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Riktlinjer för omdömeslämnare</a></li><li><a href="https://status.trustpilot.com/" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Systemstatus</a></li><li><a href="https://se.legal.trustpilot.com/for-everyone/modern-slavery-and-human-trafficking-statement" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Modern Slavery Statement</a></li></ul><div class="footer_copyrightNotice__hiLk8">© 2024 Trustpilot A/S. Alla rättigheter reserverade.</div></div></div></footer></div></div></div><script id="__NEXT_DATA__" type="application/json" crossorigin="anonymous">{"props":{"locale":{"title":"Sverige","subdomain":"se","language":"sv","countryCode":"SE","code":"sv-SE","hrefLang":["sv"],"filter":[]},"translations":{"author/author":"Författare","basic/all":"Alla","basic/search":"Sök ...","forms/required":"Detta fält är obligatoriskt","forms/toolong":"Du får använda max. 128 tecken.","forms/fields/website":"Webbsida","forms/fields/website/missing":"Fyll i din webbadress","forms/fields/website/invalid":"Webbadressen är ogiltig","forms/fields/companyname":"Din företagsmejl","forms/fields/companyname/missing":"Ange ditt företags namn","forms/fields/firstname":"Förnamn","forms/fields/firstname/missing":"Vänligen ange ditt namn","forms/fields/lastname":"Efternamn","forms/fields/lastname/missing":"Vänligen ange ditt efternamn","forms/fields/jobtitle":"Jobbtitel","forms/fields/jobtitle/missing":"Vänligen ange din jobbtitel","forms/fields/fullname":"Fullständigt namn","forms/fields/fullname/missing":"Ange ditt fullständiga namn","forms/fields/email":"Jobb-e-mail","forms/fields/emailaddress":"E-postadress","forms/fields/email/missing":"E-mailadressen är inte giltig","forms/fields/phone":"Telefonnummer","forms/fields/phone/missing":"Fyll i ditt telefonnummer","forms/fields/phone/invalid":"Telefonnumret är ogiltigt","forms/fields/country":"Land","forms/fields/country/missing":"Välj land","forms/fields/submit/label":"Skicka","forms/buttons/requestdemo":"Boka en demo","forms/fields/email/invalid":"E-mailadressen är inte giltig","forms/fields/email/possible_typo":"Angiven e-postadress är ogiltig eller felstavad. Kontrollera att du har angett korrekt e-postadress för att skicka formuläret.","forms/fields/email/domain":"Angiven e-postdomän är tyvärr ogiltig. Kontrollera att du har angett korrekt e-postdomän för att skicka formuläret.","forms/fields/email/spamtrap":"Angiven e-postadress har tyvärr markerats som en spamfälla. Kontrollera att du har angett korrekte e-postdomän för att skicka formuläret.","forms/fields/email/do_not_mail":"Angiven e-postadress har tyvärr markerats som skadlig e-post, spam eller skräppost. Kontrollera att du har angett korrekt e-postdomän för att skicka formuläret.","header/business/forconsumers":"För konsumenter","header/business/whytrustpilot":"Upptäck Trustpilot","header/business/solutions":"Lösningar","header/business/features":"Funktioner","header/business/features/collect":"Få omdömen","header/business/features/collect/servicereviews":"Företagsomdömen","header/business/features/collect/productreviews":"Produktomdömen","header/business/features/collect/locationreviews":"Platsomdömen","header/business/features/collect/reviewinvitations":"Omdömesinbjudningar","header/business/features/collect/dataprivacy":"Avancerad datasekretess","header/business/manage":"Hantera omdömen","header/business/grow":"Väx med omdömen","header/business/learn":"Dra lärdom av dina omdömen","header/business/attract":"Locka nya kunder","header/business/manage/respond":"Besvara omdömen","header/business/manage/flagandreport":"Rapportera omdömen","header/business/manage/safeguards":"Plattformssäkerhet","header/business/showcase":"Visa upp omdömen","header/business/showcase/trustpilotwidgets":"Trustpilot-widgets","header/business/showcase/reviewseo":"SEO med omdömen","header/business/showcase/socialmedia":"Verktyg för sociala medier","header/business/showcase/marketing":"Marknadsföringsmaterial","header/business/analyze":"Analysera omdömen","header/business/analyze/insights":"Omdömesinsikter","header/business/analyze/analytics":"Instrumentpaneler och analysverktyg","header/business/analyze/tagging":"Omdömestaggning","header/business/integrations":"Integrationer","header/business/plans":"Prispaket","header/business/customerstories":"Kundberättelser","header/business/resources":"Hjälp och inspiration","header/business/resources/blog":"Blogg","header/business/resources/webinars":"Webbinarier och videor","header/business/resources/guides":"Guider och rapporter","header/business/resources/industries":"Industries","header/business/resources/support":"Hjälpcenter","header/business/login":"Logga in","header/business/signup":"Skapa ett gratiskonto","header/mobilemenu":"Meny","header/mobileclose":"Stäng","pagination/prev":" Föregående sida","pagination/next":"Nästa sida ","pagination/page":"Sida","500page/metatitle":"Bad request","500page/header":"Något gick fel med din begäran","500page/description":"Vi ber om ursäkt för besväret","500page/button":"Kontakta oss","404page/metatitle":"Sidan kunde inte hittas","404page/header":"Hoppsan, den sidan finns inte","404page/description":"Du har kommit till en sida som de flesta människor aldrig får se.\u003cbr /\u003eTyvärr finns det ingenting att göra här. Vi ber om ursäkt för besväret.","404page/button":"Kontakta oss","footer/headers/aboutus":"Om oss","footer/headers/community":"Community","footer/headers/reviewcommunity":"Omdömescommunity","footer/headers/companies":"För företag","footer/headers/businesses":"Företag","footer/headers/resources":"Hjälp och inspiration","footer/headers/contact":"Kontakta oss","footer/headers/country":"Land","footer/headers/followuson":"Följ oss på","footer/items/ourstory":"Vår historia","footer/items/about":"Om oss","footer/items/contact":"Kontakta oss","footer/items/whatwebelieve":"Våra värderingar","footer/items/howtrustpilotworks":"Så här fungerar Trustpilot","footer/items/jobs":"Jobb","footer/items/jobshiring":"Vi anställer!","footer/items/press":"Press","footer/items/legal":"Trustpilot Legal","footer/items/investors":"Investerare","footer/items/trustinreviews":"Pålitliga omdömen","footer/items/jointhecommunity":"Registrera dig","footer/items/leavereview":"Lämna ett omdöme","footer/items/searchforcompany":"Sök efter ett företag","footer/items/trustpilotbusiness":"Trustpilot Business","footer/items/whytrustpilot":"Upptäck Trustpilot","footer/items/features":"Funktioner","footer/items/plansandpricing":"Prispaket","footer/items/plans":"Prispaket","footer/items/partners":"Partners","footer/items/partnerdirectory":"Byråpartners","footer/items/becomepartner":"Bli en partner","footer/items/finduscapterra":"Hitta oss på Capterra","footer/items/findusg2":"Hitta oss på G2","footer/items/blog":"Blogg","footer/items/blogbusiness":"Företagsblogg","footer/items/stories":"Kundberättelser","footer/items/resources":"Hjälp och inspiration","footer/items/guides":"Guider","footer/items/webinars":"Webbinarier och videor","footer/items/industries":"Industries","footer/items/developers":"Utvecklare","footer/items/techblog":"Tech-blogg","footer/items/systemstatus":"Systemstatus","footer/items/contactsales":"Kontakta vår säljavdelning","footer/items/supportcenter":"Supportcenter","footer/items/login":"Logga in","footer/items/signup":"Registrera dig","footer/items/chromeapp":"Chrome-appen","footer/items/ouroffices":"Våra kontor","footer/items/termsconditions":"Villkor","footer/items/privacypolicy":"Sekretesspolicy","footer/items/companyguidelines":"Riktlinjer för företag","footer/items/trademarkguidelines":"Varumärkesriktlinjer","footer/items/allrightsreserved":"Alla rättigheter reserverade.","resources/readmore":"Läs artikeln","requestdemo/trustscorelink":"Se din Trustpilot-företagssida","requestdemo/outof":"av","requestdemo/yourtrustscore":"Din TrustScore","requestdemo/reviewsreceived":"Antal omdömen","requestdemo/claimed":"This Trustpilot profile is unclaimed.","requestdemo/unclaimed":"This Trustpilot profile was claimed:","requestdemo/norating":"Ännu inga betyg","requestdemo/noratingtext":"Med Trustpilot kan du öka din försäljning genom att bygga upp ett förtroendeingivande varumärke och lära dig från dina kunder. Registrera din Trustpilot-profil helt gratis redan idag.","pricing/plan/tapToCollapse":"Dölj","pricing/plan/tapToLearnMore":"Läs mer","pricing/plan/requestPricing":"Prissättning på begäran","default":{"meta/title":"Trustpilot Legal","relatedpages/seemore":"Läs mer","article/updated":"Uppdaterat","article/button-to-top":"Tillbaka till toppen","category/for-reviewers":"För omdömeslämnare","category/for-businesses":"För företag","category/for-everyone":"För alla","category/for-partners":"För partners","error/404/metatitle":"Sidan kunde inte hittas","error/404/header":"Hoppsan, den sidan finns inte","error/404/description":"Du har kommit till en sida som de flesta människor aldrig får se.\u003cbr /\u003eTyvärr finns det ingenting att göra här. Vi ber om ursäkt för besväret.","error/404/button":"Kontakta oss","error/500/metatitle":"Bad request","error/500/header":"Något gick fel med din begäran","error/500/description":"Vi ber om ursäkt för besväret","error/500/button":"Kontakta oss","header/legal/reviewers":"För omdömeslämnare","header/legal/businesses":"För företag","header/legal/everyone":"För alla","header/legal/contact":"Kontakta oss"},"meta/title":"Trustpilot Legal","relatedpages/seemore":"Läs mer","article/updated":"Uppdaterat","article/button-to-top":"Tillbaka till toppen","category/for-reviewers":"För omdömeslämnare","category/for-businesses":"För företag","category/for-everyone":"För alla","category/for-partners":"För partners","error/404/metatitle":"Sidan kunde inte hittas","error/404/header":"Hoppsan, den sidan finns inte","error/404/description":"Du har kommit till en sida som de flesta människor aldrig får se.\u003cbr /\u003eTyvärr finns det ingenting att göra här. Vi ber om ursäkt för besväret.","error/404/button":"Kontakta oss","error/500/metatitle":"Bad request","error/500/header":"Något gick fel med din begäran","error/500/description":"Vi ber om ursäkt för besväret","error/500/button":"Kontakta oss","header/legal/reviewers":"För omdömeslämnare","header/legal/businesses":"För företag","header/legal/everyone":"För alla","header/legal/contact":"Kontakta oss","leftRight/scrollIndicator":"Skrolla vidare"},"pageProps":{"_sentryTraceData":"77c0cbe376ce4d14b7f6079af5402a14-970eb6aa6daacb51-0","_sentryBaggage":"sentry-environment=production,sentry-release=1.774.0,sentry-public_key=4c3d8574778c48188ce26449bee400f9,sentry-trace_id=77c0cbe376ce4d14b7f6079af5402a14,sentry-sample_rate=0,sentry-transaction=%2F%5Bcategory%5D%2F%5Bslug%5D,sentry-sampled=false","page":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"3s2BDeU0oZv4PjBgZJYeXn","type":"Entry","createdAt":"2023-04-27T11:15:58.708Z","updatedAt":"2023-04-27T11:57:20.026Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"legalPage"}},"locale":"sv-SE"},"internalTitle":"Guidelines for Reviewers","title":"Riktlinjer för omdömeslämnare","order":1,"category":"for-reviewers","slug":"guidelines-for-reviewers","entriesCollection":{"items":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"zBn1ttfSqyAarvQX97FF1","type":"Entry","createdAt":"2023-04-27T11:14:48.097Z","updatedAt":"2023-04-27T11:56:12.591Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"legalEntry"}},"locale":"sv-SE"},"title":"For Reviewers - User Guidelines - Version 5.0 - June 2022","date":"2022-06-01","content_temp":{"data":{},"content":[{"data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"1EnnNHvCYVraEZMGEePRiy","type":"Entry","createdAt":"2023-04-27T11:12:09.743Z","updatedAt":"2023-04-27T11:53:37.198Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"resourceImage"}},"locale":"sv-SE"},"fields":{"title":"For Reviewers main image","image":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"4M1OoBIDCkVN083RGudbXw","type":"Asset","createdAt":"2023-04-27T11:10:24.528Z","updatedAt":"2023-04-27T11:51:58.893Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":3,"locale":"sv-SE"},"fields":{"title":"For Reviewers BIG NEW","file":{"url":"//images.ctfassets.net/b7g9mrbfayuu/4M1OoBIDCkVN083RGudbXw/1b58e70acca340aae4f513bd7ff3aa3f/legal_for_reviewers_BIG_NEW.png","details":{"size":285242,"image":{"width":1302,"height":700}},"fileName":"legal_for_reviewers_BIG_NEW.png","contentType":"image/png"}}}}}},"content":[],"nodeType":"embedded-entry-block"},{"data":{},"content":[{"data":{},"marks":[],"value":"Trustpilot är här för att hjälpa dig att göra skillnad i världen. Med vår inflytelserika och öppna omdömesplattform kan du dela med dig av dina egna upplevelser och ta del av andras upplevelser, samt interagera med företag och hjälpa dem att förbättras.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"För att Trustpilot ska kunna förbli en tillförlitlig plats som alla kan ta del av, ber vi dig att respektera och följa dessa riktlinjer (samt våra ","nodeType":"text"},{"data":{"uri":"/for-reviewers/end-user-terms-and-conditions"},"content":[{"data":{},"marks":[],"value":"användarvillkor","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"). Tack för ditt samarbete!","nodeType":"text"}],"nodeType":"paragraph"},{"data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"6oQ69awJXLPcCGhbHUnJ9D","type":"Entry","createdAt":"2023-04-27T11:14:47.539Z","updatedAt":"2023-04-27T11:56:12.116Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"resourceFaq"}},"locale":"sv-SE"},"fields":{"title":"For Reviewers - User Guidelines - Version 5.0 - June 2022 - FAQ ","content":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"2KvSnffpElfvpn0zF8mi9c","type":"Entry","createdAt":"2023-04-27T11:13:47.212Z","updatedAt":"2023-04-27T11:55:11.888Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"When to write a review - June 2022","question":"När får du skriva ett omdöme?","answer":"Du får skriva ett omdöme om du nyligen har haft en äkta upplevelse. \n\nDu får inte skicka in ett omdöme om ett företag har erbjudit dig ett incitament. Detta kan vara rabatter, betalningar, lojalitetspoäng, gåvor, kuponger, rekommendationsbonusar, m.m. Incitament undergräver nämligen omdömenas integritet. Om ett företag erbjuder dig ett incitament kan du rapportera det till oss [här](https://support.trustpilot.com/hc/sv/requests/new?ticket_form_id=360000922460).\n\nGenom att skriva ett omdöme får du chansen att dela med dig av dina upplevelser till andra och ge företag feedback. Det spelar ingen roll vilken typ av upplevelse du har haft. Du kan skriva ett omdöme om ett telefonsamtal, en onlinebeställning, ett besök i en butik, eller om du har använt ett företags produkter eller tjänster på något sätt. \n\nSe bara till att ditt omdöme är aktuellt genom att skriva om upplevelser som har ägt rum under de senaste 12 månaderna. Även om din berättelse om hur det var att köpa en bergsprängare på 80-talet är riktigt cool, så är den inte särskilt relevant för andra som funderar på att köpa den senaste modellen högtalare idag. När du delar med dig av dina aktuella upplevelser, får andra läsare en känsla för vad de kan förvänta sig av ett företag. Och företagen får värdefull och aktuell feedback. [Läs mer om vem som får skriva ett omdöme och när](https://support.trustpilot.com/hc/sv/articles/205675248-Vem-f%C3%A5r-skriva-ett-omd%C3%B6me-och-n%C3%A4r-)."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"13pQVWBVTPA016IU30TP7W","type":"Entry","createdAt":"2023-04-27T11:13:47.735Z","updatedAt":"2023-04-27T11:55:12.466Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Don’t write a fake or biased review - June 2022","question":"Skriv inte falska eller partiska omdömen","answer":"Hitta inte på en upplevelse och skriv heller inte ett omdöme i någon annans ställe – låt andra skriva sina egna omdömen. Och du får inte lämna ett omdöme om ett företag som du har nära anknytning till, arbetar för eller konkurrerar med.\n\nDet är inte OK att ta emot ett incitament för att skriva, ändra eller radera ett omdöme."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"2b4bt8zu0jVtQvysqx65xG","type":"Entry","createdAt":"2023-04-27T11:13:48.160Z","updatedAt":"2023-04-27T11:55:12.941Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Keep proof of your experience - June 2022","question":"Spara dokumentation från din upplevelse","answer":"Spara dokumentation som visar att du har haft en upplevelse med ett företag (det kan vara ett kvitto, en beställningsbekräftelse eller en skärmdump av din chatt med kundservice) för det kan hända att vi ber dig att [verifiera din upplevelse](https://support.trustpilot.com/hc/sv/articles/205994208-Varf%C3%B6r-ber-vi-omd%C3%B6mesl%C3%A4mnare-om-dokumentation-). "}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"6wb5XkxI259fJMCFke7cz6","type":"Entry","createdAt":"2023-04-27T11:13:48.594Z","updatedAt":"2023-04-27T11:55:13.421Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Play nice - June 2022","question":"Håll god ton","answer":"Vi förväntar oss att alla som använder vår plattform behandlar varandra med respekt. Så tänk på att vara schysst! Publicera inte någonting som är skadligt, illvilligt, diskriminerande, ärekränkande eller oanständigt. Och ljug inte, utpressa eller hota inte någon och gör ingenting olagligt. \n\nHär kan du läsa [våra tips](https://support.trustpilot.com/hc/sv/articles/223402108-8-tips-p%C3%A5-hur-du-skriver-ett-kundomd%C3%B6me-p%C3%A5-b%C3%A4sta-s%C3%A4tt) på hur du skriver omdömen."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"4INkGZOewy5IA5Jq5ADM0D","type":"Entry","createdAt":"2023-04-27T11:13:49.061Z","updatedAt":"2023-04-27T11:55:13.906Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"What exactly is defamatory? - June 2022","question":"Vad menas med ärekränkande?","answer":"Det finns inget enkelt svar på denna fråga. Men i grunden handlar det om att vi är en oberoende plattform med ett ansvar för både konsumenter och företag. Vi vill låta alla berätta om sin egen upplevelse (oavsett om den är positiv eller negativ), men vi måste också kunna ta bort ord och uttalanden som sannolikt kan skada någons rykte eller orsaka ett företag stora ekonomiska förluster. \n\nDe bästa omdömena är de som förklarar vad som hände och låter läsaren dra sina egna slutsatser.\n\n[Vi intar en neutral hållning vid oenigheter](https://support.trustpilot.com/hc/sv/articles/205339457-D%C3%A4rf%C3%B6r-intar-vi-en-neutral-h%C3%A5llning-vid-oenigheter) mellan omdömeslämnare och företag. Trustpilot är en omdömesplattform, inte en myndighet eller domstol."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"7c7edfrqXYq4RUetI0ANWN","type":"Entry","createdAt":"2023-04-27T11:13:49.518Z","updatedAt":"2023-04-27T11:55:14.458Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Promos are no-nos - June 2022","question":"Reklam är inte tillåtet","answer":"Se till att dina omdömen är relevanta – inkludera inte någon reklam, marknadsföring eller några länkar. Detta är inte heller ett forum för att sälja saker, erbjuda rabattkoder, skapa aktionsgrupper eller träffa andra likasinnade singlar."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"4hsPjmeCNf8gChbO0nRDln","type":"Entry","createdAt":"2023-04-27T11:13:49.961Z","updatedAt":"2023-04-27T11:55:15.027Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Keep private information private - June 2022","question":"Skydda personliga uppgifter","answer":"Dina omdömen är offentliga. Därför är det inte en bra idé att inkludera känsliga eller personliga uppgifter om dig själv, och det är aldrig OK att inkludera känsliga eller personliga uppgifter om någon annan. Det handlar om namn, telefonnummer, adresser, e-postadresser, och allt annat som kan användas för att spåra, identifiera, kontakta eller uppträda som någon. Vi vill att din och andras säkerhet och sekretess ska respekteras och skyddas."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"3IryNHtAxn4o6GC9ndG3te","type":"Entry","createdAt":"2023-04-27T11:13:50.394Z","updatedAt":"2023-04-27T11:55:15.495Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Check the domain you’re reviewing - June 2022","question":"Dubbelkolla att du har rätt företag och domän","answer":"Det händer rätt ofta att folk råkar lämna omdömen om ett företag på ett helt annat företags profilsida (till och med på [Trustpilots egna profilsida](https://se.trustpilot.com/review/trustpilot.com) får vi ofta läsa om hur mycket människor älskar eller hatar våra icke-existerande leveranstjänster!). Så innan du publicerar ditt omdöme, dubbelkolla gärna att det är rätt företag och domän som får ditt omdöme. Det kommer att bespara dig senare besvär."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"3Vw3ljMp4zqvbhkbromgMO","type":"Entry","createdAt":"2023-04-27T11:13:50.940Z","updatedAt":"2023-04-27T11:55:16.158Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Your user account - June 2022","question":"Ditt användarkonto","answer":"Du behöver ett [användarkonto](https://support.trustpilot.com/hc/sv/articles/203909546-Beh%C3%B6ver-jag-en-anv%C3%A4ndarprofil-f%C3%B6r-att-kunna-anv%C3%A4nda-Trustpilot-) för att kunna publicera ett omdöme. Du får bara ha ett användarkonto och det måste vara knutet till dig. Ditt användarnamn, din profilbeskrivning och din profilbild måste återspegla dig (vi vill inte att du uppträder som någon annan) och får inte innehålla något som är skadligt, illvilligt, diskriminerande, ärekränkande eller oanständigt – för alla kan se din profil! Om du inkluderar något som du inte bör inkludera, eller skapar mer än ett konto kan vi radera dina konton. \n\nDitt användarkonto måste också vara kopplat till en giltig och permanent e-postadress ifall vi behöver kontakta dig.\n\nI vissa fall skapas ett konto i ditt namn automatiskt, t.ex. om du har klickat på en inbjudningslänk i ett e-postmeddelande från ett företag eller om du har registrerat dig via Facebook. Du kan alltid [redigera dina uppgifter](https://support.trustpilot.com/hc/sv/articles/202195056-S%C3%A5-hanterar-du-dina-personliga-inst%C3%A4llningar-och-e-mailinst%C3%A4llningar) för att kontrollera vilken information som ska visas offentligt."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"1pHkssRd85yUw93boLKBOQ","type":"Entry","createdAt":"2023-04-27T11:13:51.619Z","updatedAt":"2023-04-27T11:55:16.649Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Edit or delete your review - June 2022","question":"Så här redigerar eller raderar du ditt omdöme","answer":"Du äger ditt eget omdöme. Detta innebär att du kan [redigera, uppdatera eller radera ditt omdöme](https://support.trustpilot.com/hc/sv/articles/201839063-S%C3%A5-h%C3%A4r-redigerar-eller-raderar-du-ditt-omd%C3%B6me) när som helst. Uppdatera gärna ditt publicerade omdöme om du vill lägga till information om en särskild upplevelse. Och även om det går bra att skriva mer än ett omdöme om ett företag om du har haft mer än en upplevelse med företaget, är det ingen bra idé att överösa ett företag med en massa omdömen."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"2TxZClnQxSWAW81iArXdV1","type":"Entry","createdAt":"2023-04-27T11:13:52.269Z","updatedAt":"2023-04-27T11:55:17.057Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Everyone can flag reviews - June 2022","question":"Alla kan rapportera omdömen","answer":"Vi är väldigt tacksamma varje gång du hjälper oss att skydda vår plattform genom att [göra oss uppmärksamma på problematiska omdömen](https://support.trustpilot.com/hc/sv/articles/203419993-S%C3%A5-kan-konsumenter-rapportera-omd%C3%B6men-som-strider-mot-v%C3%A5ra-riktlinjer) – särskilt om du har bevis. Rapportera endast ett omdöme om du verkligen tycker att det är problematiskt, och försök att vara rättvis och konsekvent.\n\nVi granskar rapporterade omdömen för att kolla om de strider mot våra riktlinjer. Och om de gör det, så vidtar vi åtgärder. "}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"4gBqP8XDOlZQFlPTTY6seg","type":"Entry","createdAt":"2023-04-27T11:13:52.726Z","updatedAt":"2023-04-27T11:55:17.533Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"Dealbreakers - June 2022","question":"\"Dealbreakers\"","answer":"Vi stödjer yttrandefriheten, men vissa typer av innehåll är helt enkelt inte tillåtna. Om någon [rapporterar ditt omdöme](https://support.trustpilot.com/hc/sv/articles/207312237-Vad-som-h%C3%A4nder-om-n%C3%A5gon-rapporterar-ditt-omd%C3%B6me-p%C3%A5-Trustpilot) för att det strider mot våra regler, kan vi dölja ditt omdöme tillfälligt och be dig att göra vissa ändringar. Du får då möjligheten att ändra ditt omdöme så att det uppfyller våra riktlinjer och kan förbli på Trustpilot. \n\nMen om du missbrukar vår plattform kan vi ta bort dina omdömen och/eller blockera eller radera ditt konto. Om ditt konto raderas, raderas även dina omdömen.\n\nUtöver detta har vi en avancerad programvara som ständigt håller utkik efter falska omdömen, som den sedan tar bort direkt."}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"5o2rtscrZcW0cQ1jG3RiQ7","type":"Entry","createdAt":"2023-04-27T11:13:53.305Z","updatedAt":"2023-04-27T11:55:17.984Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentQuestionAnswer"}},"locale":"sv-SE"},"fields":{"title":"The final say - June 2022","question":"Sista ordet","answer":"Dessa riktlinjer är precis detta: riktlinjer. Vi har sista ordet när det gäller hur dessa riktlinjer ska tolkas och appliceras, och vi kan uppdatera dem när som helst. Besök gärna vårt [hjälpcenter](https://support.trustpilot.com/hc/sv) för mer detaljerad information om hur vi arbetar. "}}]}}},"content":[],"nodeType":"embedded-entry-block"}],"nodeType":"document"}}]}},"sidebarLinks":{"everyoneLinks":{"items":[{"title":"Code of Ethics","slug":"code-of-ethics","order":1,"category":"for-everyone","sys":{"id":"7irE37f4j3AvmO3lawW0Fe","type":"Entry"}},{"title":"Action We Take","slug":"action-we-take","order":2,"category":"for-everyone","sys":{"id":"3ZdrGe3HozpqxSSEeGcdOD","type":"Entry"}},{"title":"Modern Slavery and Human Trafficking Statement","slug":"modern-slavery-and-human-trafficking-statement","order":3,"category":"for-everyone","sys":{"id":"7wKV6o3luudATeXeRyGTSL","type":"Entry"}},{"title":"Diversity, Equity and Inclusion Policy","slug":"diversity-equity-and-inclusion-policy","order":4,"hideFromSidebar":false,"category":"for-everyone","sys":{"id":"7abwmi9vbj8OmWu7pYiHmN","type":"Entry"}},{"title":"Anti-Bribery \u0026 Corruption Policy","slug":"anti-bribery-and-corruption-policy","order":5,"hideFromSidebar":false,"category":"for-everyone","sys":{"id":"6r7B9a32XxRM9eW3csAcbQ","type":"Entry"}},{"title":"Modern Slavery Code of Conduct","slug":"modern-slavery-code-of-conduct","order":6,"category":"for-everyone","sys":{"id":"5S5pqUYS5VAu2tweOnp2ib","type":"Entry"}},{"title":"Copyright Dispute Policy","slug":"copyright","order":7,"category":"for-everyone","sys":{"id":"B4W5wpwr02AH0aY22LIyk","type":"Entry"}},{"title":"Cookiespolicy","slug":"cookie-policy","order":8,"hideFromSidebar":false,"category":"for-everyone","sys":{"id":"6GlYZ3kTYqDlHhynjFwZzS","type":"Entry"}},{"title":"Accessibility Statement","slug":"accessibility-statement","order":9,"hideFromSidebar":false,"category":"for-everyone","sys":{"id":"5rFIMZwcMNdca57jJzxCuA","type":"Entry"}},{"title":"Cookie List","slug":"cookie-list","order":999,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"6qHKZrPTFTCFaLbYnTS2J1","type":"Entry"}},{"title":"Italian Meme Prize Draw Terms and Conditions","slug":"memes-terms-and-conditions","order":5445,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"20e6XS0iTNxFBFEAh63yQv","type":"Entry"}},{"title":"Prize Draw Terms \u0026 Conditions","slug":"prize-draw-terms-and-conditions-trustpilot-a-s","order":5447,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"7wVEmnZtIIphS8d9YNQbl0","type":"Entry"}},{"title":"Prize Draw Terms \u0026 Conditions","slug":"prize-draw-terms-and-conditions-trustpilot-inc","order":5448,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"688KE83uRc7EwujjTJucRN","type":"Entry"}},{"title":"Competition Terms \u0026 Conditions","slug":"competition-terms-and-conditions-trustpilot-a-s","order":5450,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"54rg3I9o41eNMmYC2U7SuA","type":"Entry"}},{"title":"Competition Terms \u0026 Conditions","slug":"competition-terms-and-conditions-trustpilot-inc","order":5451,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"FsB1nmliNkdLHuF9IelLA","type":"Entry"}}]},"companyLinks":{"items":[{"title":"The U.S. Privacy Laws Supplement and the update to our Sub-Processor list","slug":"email-notice-november22-translations","order":0,"hideFromSidebar":true,"category":"for-businesses","sys":{"id":"53TIO5UFYqXLqoaeBE4H5P","type":"Entry"}},{"title":"Riktlinjer för företag","slug":"guidelines-for-businesses","order":1,"category":"for-businesses","sys":{"id":"7lRI9Rjjq2p0Fa9Wq2aS8S","type":"Entry"}},{"title":"Terms of Use and Sale for Businesses","slug":"terms-of-use-and-sale-for-businesses","order":2,"hideFromSidebar":false,"category":"for-businesses","sys":{"id":"1IEfzSWkjfcFOQflbR5oKA","type":"Entry"}},{"title":"Data Processing Agreement","slug":"data-processing-agreement","order":3,"category":"for-businesses","sys":{"id":"4X1wQfgaTNtltjF24sXT71","type":"Entry"}},{"title":"Subprocessors","slug":"subprocessors","order":4,"category":"for-businesses","sys":{"id":"34oA32gGHO6eWsbEHxPe2P","type":"Entry"}},{"title":"U.S. Privacy Laws Supplement","slug":"us-privacy-laws-supplement","order":5,"hideFromSidebar":false,"category":"for-businesses","sys":{"id":"wlONjGFnsFy8dVCltjZYh","type":"Entry"}},{"title":"HIPAA Business Associate Addendum","slug":"hipaa-business-associate-addendum","order":6,"category":"for-businesses","sys":{"id":"16E8UHyzofc6wH6qHkWtqb","type":"Entry"}},{"title":"Sekretesspolicy","slug":"business-privacy-policy","order":7,"category":"for-businesses","sys":{"id":"2EOYofXNGEhRinjR2jZ6tH","type":"Entry"}},{"title":"Content Refresh Guidelines","slug":"content-refresh-guidelines","order":8,"category":"for-businesses","sys":{"id":"5Rg1vhQiTU5NEd0kngLlVD","type":"Entry"}},{"title":"Legal Brand Guidelines","slug":"legal-brand-guidelines","order":9,"category":"for-businesses","sys":{"id":"3J60R51PpVchKJEuUyaCAr","type":"Entry"}},{"title":"SEO requirements for partners","slug":"seo-requirements-for-partners","order":10,"hideFromSidebar":false,"category":"for-businesses","sys":{"id":"BQJ9kF4o3uSGZYOKlWb31","type":"Entry"}},{"title":"Terms of Use and Sale for Businesses","slug":"terms-of-use-and-sale-for-businesses-v2-faq","order":11,"hideFromSidebar":true,"category":"for-businesses","sys":{"id":"4iSSVFUjKAsAL1A8K42MGA","type":"Entry"}},{"title":"Terms of Use and Sale for Businesses","slug":"terms-of-use-and-sale-for-businesses-v3-faq","order":12,"hideFromSidebar":true,"category":"for-businesses","sys":{"id":"6Jz8FcjAXHzsg5CBO8S4Xq","type":"Entry"}},{"title":"Trademark Guidelines","slug":"trademark-guidelines","order":12,"hideFromSidebar":true,"category":"for-businesses","sys":{"id":"7Jws7WAWlpLaDILzzWJlva","type":"Entry"}}]},"partnerLinks":{"items":[{"title":"Trustpilot Referral Agreement (Trustpilot A/S)","slug":"trustpilot-referral-agreement-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"Fns2OgPXHM1iddrP899AT","type":"Entry"}},{"title":"Addendum - External (Trustpilot A/S)","slug":"addendum-external-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4VxbY5txQUhT1qLuH8my4r","type":"Entry"}},{"title":"Addendum - Integrate (Trustpilot, Ltd)","slug":"addendum-integrate-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"2SDz05fQeXjhLDJeJeXCab","type":"Entry"}},{"title":"Trustpilot Referral Agreement (Trustpilot Ltd)","slug":"trustpilot-referral-agreement-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"1WB1r5CCvNY09Zbpio5zlj","type":"Entry"}},{"title":"Addendum - Integrate (Trustpilot, Inc.)","slug":"addendum-integrate-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"1RrBTL2YEpaH4x1Q7ZFvwp","type":"Entry"}},{"title":"Master Partner Agreement (Trustpilot A/S)","slug":"master-partner-agreement-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4tpm5PyZ9fHIXfyHLbEYSF","type":"Entry"}},{"title":"Addendum - Preferred Subscription Pricing (Trustpilot, Inc.)","slug":"addendum-preferred-subscription-pricing-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4q3JVy8g3rn3SBI2G2LUUC","type":"Entry"}},{"title":"Addendum - Integrate (Trustpilot Ltd)","slug":"addendum-integrate-trustpilot-ltd-1","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"3woC6KgQslnwnD8MtILITt","type":"Entry"}},{"title":"Addendum - External (Trustpilot, Inc.)","slug":"addendum-external-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"7rMltHPsYDrReLoK8A522h","type":"Entry"}},{"title":"Addendum - Integrate (Trustpilot A/S)","slug":"addendum-integrate-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4ssArAMktINczVTnIdkbWX","type":"Entry"}},{"title":"Addendum - Preferred Subscription Pricing (Trustpilot, Ltd)","slug":"addendum-preferred-subscription-pricing-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"3CPg4R4ft5GGEDPVElUGEF","type":"Entry"}},{"title":"Master Partner Agreement (Trustpilot, Ltd.)","slug":"master-partner-agreement-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"61t4nJTSdJNEM34Y3DHqaL","type":"Entry"}},{"title":"Trustpilot Referral Agreement (Trustpilot, Inc.)","slug":"trustpilot-referral-agreement-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"I8hXjcHsawxNcTE9h0BwJ","type":"Entry"}},{"title":"Addendum - Preferred Subscription Pricing (Trustpilot A/S)","slug":"addendum-preferred-subscription-pricing-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"7nLojPHgdzQhWABvB06Ks9","type":"Entry"}},{"title":"Master Partner Agreement (Trustpilot, Inc.)","slug":"master-partner-agreement-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"1Twp5RJBZlUtgN3jZedLRQ","type":"Entry"}},{"title":"Trustpilot Partner Badge","slug":"trustpilot-partner-badge","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4316EMhkO1x3EAxhJg9aAi","type":"Entry"}},{"title":"Addendum - Internal Application (Trustpilot, Inc.)","slug":"addendum-internal-application-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"6DNEQNitJGLk29EDE7yU6O","type":"Entry"}},{"title":"Addendum - Internal Application (Trustpilot A/S)","slug":"addendum-internal-application-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"5G2VqfEDtJFa2W8zegI0oE","type":"Entry"}},{"title":"Addendum - Internal Application (Trustpilot Ltd.)","slug":"addendum-internal-application-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"hyYgU0bEX70OKBT7Nect8","type":"Entry"}}]},"reviewerLinks":{"items":[{"title":"Riktlinjer för omdömeslämnare","slug":"guidelines-for-reviewers","order":1,"category":"for-reviewers","sys":{"id":"3s2BDeU0oZv4PjBgZJYeXn","type":"Entry"}},{"title":"Sekretesspolicy","slug":"end-user-privacy-terms","order":2,"category":"for-reviewers","sys":{"id":"4R4mjGjlxzrXfmo5w4O3y1","type":"Entry"}},{"title":"Användarvillkor för konsumenter","slug":"terms-of-use-for-consumers","order":3,"category":"for-reviewers","sys":{"id":"1IbnMO1rg6USGeSttXCW65","type":"Entry"}}]}}},"__N_SSP":true},"page":"/[category]/[slug]","query":{"category":"for-reviewers","slug":"guidelines-for-reviewers"},"buildId":"1.774.0","assetPrefix":"https://businesssite-assets-1.trustpilot.net/businesssite-legal-2","runtimeConfig":{"contentful":{"space":"b7g9mrbfayuu","accessToken":"d8c7bd8647a6c136f60f526c4339777c6c2568c4d9125669e73d8d9c59517d83","environment":"master","host":"cdn.contentful.com"},"sentry":{"dsn":"https://4c3d8574778c48188ce26449bee400f9@o211375.ingest.sentry.io/5895881"},"oneTrustKey":"84cb5c09-05e4-488b-b71c-2fe171dca5e5","defaultLocaleCode":"en-US","baseUrl":"legal.trustpilot.com"},"isFallback":false,"gssp":true,"appGip":true,"scriptLoader":[]}</script></body></html>