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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Starten Sie Ihre kostenlose Testversion und optimieren Sie Ihre Social-Media-Interaktionen jetzt!" hreflang="de-DE" onover-preload="1">Soziale Medien<div class="menu-item-description">Antworten Sie Ihren Followern direkt von LiveAgent aus</div></a></li> <li id="menu-item-695204" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695204"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.de/call-center-software/" title="Entdecken Sie eine Auswahl der besten Callcenter-Software auf dem Markt. Wählen Sie die ideale Callcenter-Software für Ihre Website aus und bringen Sie Ihren Kundenservice zum Mond." hreflang="de-DE" onover-preload="1">Callcenter<div class="menu-item-description">Eingebaute Callcenter-Software</div></a></li> <li id="menu-item-874593" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874593"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.com/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Wissensdatenbank<div class="menu-item-description">Bieten Sie Selbstbedienungs-Optionen an</div></a></li> </ul> </li> <li id="menu-item-166404" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166404"><a href="#" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE">Anwendungsfälle</a> <ul class="sub-menu"> <li id="menu-item-166362" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-166362"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.de/business/" title="LiveAgent ist eine Helpdesk-Software, die sich an die Bedürfnisse unterschiedlicher Geschäftsmodelle anpasst. Entdecken Sie, wie LiveAgent in Ihre Nische passt. Agentur Edu und NGOs verlassen sich auf LiveAgent." hreflang="de-DE" onover-preload="1">Geschäftslösungen<div class="menu-item-description">Verschiedene Unternehmen, verschiedene Lösungen</div></a></li> <li id="menu-item-166366" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-166366"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.de/industrien/" title="LiveAgent kann die Anforderungen von mehreren Industrien erfüllen. Entdecken Sie, wie LiveAgent Ihre Anforderungen erfüllen und Ihren Kundendienst verbessern kann." hreflang="de-DE" onover-preload="1">Industrie Lösungen<div class="menu-item-description">Passen Sie LiveAgent an Ihre Industrie an</div></a></li> <li id="menu-item-949868" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-949868"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.de/erfolgsgeschichten/" title="Areto Systems, Kwik Charger, Idosell, and Aquasprouts are all companies offering different solutions for e-commerce businesses. Areto Systems provides payment processing solutions and merchant account services, while Kwik Charger offers fast charging for new iPhones. Idosell is a leading provider of e-commerce systems in Poland, and Aquasprouts provides a complete kit for growing fish and plants. LiveAgent is another e-commerce solution provider that offers a variety of features, integrations, and support for businesses." hreflang="de-DE" onover-preload="1">Anwendungsfälle<div class="menu-item-description">Ein Produkt, mehrere Anwendungsfälle</div></a></li> </ul> </li> <li id="menu-item-166405" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166405"><a href="/integrationen/" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">Integrationen</a> <ul class="sub-menu"> <li id="menu-item-951154" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951154"><a href="https://www.liveagent.de/integrationen/whatsapp/" title="LiveAgent bietet eine WhatsApp-Integration an, mit der die Benutzer WhatsApp-Nachrichten einfach von ihrem LiveAgent-Dashboard aus beantworten können." hreflang="de-DE" onover-preload="1">WhatsApp</a></li> <li id="menu-item-166437" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-166437"><a href="/integrationen/wordpress/" title="Bringen Sie Ihren Kundensupport auf Ihren Wordpress-Sites auf die nächste Stufe. Die Wordpress-Integration für LiveAgent ermöglicht es Ihnen, eine Chat-Schaltfläche auf Ihren Websites zu platzieren." hreflang="de-DE" onover-preload="1">WordPress</a></li> <li id="menu-item-166438" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-166438"><a href="/integrationen/prestashop/" title="Wenn Sie Ihren Kunden die Möglichkeit geben möchten, Sie schneller zu kontaktieren, sollten Sie es in Betracht ziehen, mithilfe unserer LiveAgent-Integration eine Live-Chat-Schaltfläche auf Ihrer Prestashop-Webseite zu platzieren." hreflang="de-DE" onover-preload="1">Prestashop</a></li> <li id="menu-item-166439" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-166439"><a href="/integrationen/magento/" title="Integrieren Sie Magento 2 in LiveAgent und erhöhen Sie Ihren Workflow. Mit Tickets behalten Sie den Überblick über Kundenbestellungen und können von einer Plattform aus kommunizieren." hreflang="de-DE" onover-preload="1">Magento</a></li> <li id="menu-item-166441" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-166441"><a href="/integrationen/shopify/" title="Wenn Sie Ihren Kunden die Möglichkeit geben möchten, Sie schneller zu kontaktieren, sollten Sie die Shopify-Integration von LiveAgent in Betracht ziehen. Diese Integration ermöglicht Ihnen die Einrichtung eines Live-Chats in Ihrem Online-Shop." hreflang="de-DE" onover-preload="1">Shopify</a></li> <li id="menu-item-166444" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-166444"><a href="/integrationen/mailchimp/" title="Eine Ticketing-Software kann durch die Mailchimp-Integration von LiveAgent viel mehr leisten. Die Mailchimp-Integration erlaubt es Ihnen, Kontakte, direkt von Ihrem Helpdesk aus, zu verwalten." hreflang="de-DE" onover-preload="1">Mailchimp</a></li> <li id="menu-item-166445" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-166445"><a href="/integrationen/pipedrive/" title="Verfolgen Sie Ihre Leads und befasst sich mit der PipeDrive-Integration für LiveAgent. Diese Integration sammelt alle Ihre Daten in einem Dashboard, um Ihren Workflow zu vereinfachen." hreflang="de-DE" onover-preload="1">Pipedrive</a></li> <li id="menu-item-166446" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-166446"><a href="/integrationen/slack/" title="Chatten Sie mit Ihren Teamkollegen, wann immer Sie wollen, ohne Ihren Helpdesk zu verlassen. Die Slack-Integration für LiveAgent bringt Ihnen Nachrichten, damit Sie sie nichts verpassen." hreflang="de-DE" onover-preload="1">Slack</a></li> <li id="menu-item-166406" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-166406"><a href="/integrationen/" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">Mehr Integrationen</a></li> </ul> </li> </ul> </li> <li id="menu-item-166391" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-166391"><a href="#" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE">Ressourcen</a> <ul class="sub-menu"> <li id="menu-item-166407" class="label-learn menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-166407"><a href="#" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE">Lernen</a> <ul class="sub-menu"> <li id="menu-item-166421" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-166421"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akademie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips &amp; tricks inside LiveAgent academy." hreflang="de-DE" onover-preload="1">Akademie<div class="menu-item-description">Werden Sie zu einem Kundenservice-Experten</div></a></li> <li id="menu-item-166422" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-166422"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/email-vorlagen/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="de-DE" onover-preload="1">Vorlagen<div class="menu-item-description">Anpassbare Vorlagen für jeden Anlass</div></a></li> <li id="menu-item-166410" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-166410"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" aria-current="page" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE">Checklisten<div class="menu-item-description">Wie Sie alle Vorgänge am besten verwalten</div></a></li> </ul> </li> <li id="menu-item-166414" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166414"><a href="#" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE">sub</a> <ul class="sub-menu"> <li id="menu-item-166423" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-166423"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE" onover-preload="1">Blog<div class="menu-item-description">Neuigkeiten über den Kundenservice &amp; LiveAgent</div></a></li> <li id="menu-item-166424" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-166424"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glossar/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="de-DE" onover-preload="1">Glossar<div class="menu-item-description">(Lernen Sie die Kundenservice-Terminologie kennen</div></a></li> <li id="menu-item-166425" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-166425"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/verzeichnis/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="de-DE" onover-preload="1">Verzeichnis<div class="menu-item-description">Umfangreiche Helpdesk-Kontaktliste</div></a></li> </ul> </li> <li id="menu-item-166415" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166415"><a href="#" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE">sub</a> <ul class="sub-menu"> <li id="menu-item-166380" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-166380"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.de/tipptest/" title="Testen Sie Ihre Tippfähigkeiten mit dem kostenlosen Tipptest von LiveAgent. Erfahren Sie Ihre Tippgeschwindigkeit in wenigen Minuten und üben Sie das Tippen kostenlos, um diese Fähigkeit zu verbessern." hreflang="de-DE" onover-preload="1">Tipptest<div class="menu-item-description">Verbessern Sie Ihre Tippgeschwindigkeit</div></a></li> <li id="menu-item-166411" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-166411"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="/reviews/" title="LiveAgent ist ein Service für Kundenbetreuung und bietet ein Partnerprogramm, einen Blog und eine Akademie an. Es gibt auch Unterstützung und eine Anfrageoption. Das Unternehmen hat Auszeichnungen und Zertifikate, bietet VoIP-Partner und gibt es einen Newsletter. Installation dauert etwas. Die Datenschutzrichtlinien werden respektiert und die Nutzung von Cookies wird akzeptiert." hreflang="de-DE" onover-preload="1">Bewertungen<div class="menu-item-description">Schauen Sie sich die Testberichte zu Softwarefunktionen an</div></a></li> <li id="menu-item-166412" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-166412"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Supportportal<div class="menu-item-description">How-to-Artikel und Anleitungen</div></a></li> </ul> </li> <li id="menu-item-166409" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166409"><a href="#" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE">Unternehmen</a> <ul class="sub-menu"> <li id="menu-item-339759" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339759"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.de/ueber-uns/ueber-liveagent/" title="Jedes erfolgreiche Unternehmen muss irgendwo anfangen. Sehen Sie sich unsere Geschichte an und erfahren Sie mehr über die Mission, Vision und Werte unseres Unternehmens." hreflang="de-DE" onover-preload="1">Über uns<div class="menu-item-description">Lernen Sie das Team hinter dem Produkt kennen</div></a></li> <li id="menu-item-166352" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-166352"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.de/auszeichnungen/" title="Ein großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Beginnend mit 15$/Monat. Starten Sie mit einer 14 tägigen kostenlosen Testphase. SaaS oder On-Premise." hreflang="de-DE" onover-preload="1">Auszeichnungen<div class="menu-item-description">Unsere Auszeichnungen &amp; Leistungen</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-166395" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166395"><a href="/funktionen/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="de-DE" onover-preload="1">Funktionen</a></li> <li id="menu-item-803037" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803037"><a href="/preise/" title="Entdecken Sie die flexiblen und kosteneffizienten Tarife von LiveAgent, beginnend bei nur $9/Monat! Profitieren Sie von einer kostenlosen Testversion und maßgeschneiderten Funktionen für kleine bis große Unternehmen, einschließlich umfassender Kundensupport-Tools und exklusiver Angebote für Startups. Keine Kreditkarte erforderlich, jederzeit kündbar!" hreflang="de-DE" onover-preload="1">Preise</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/testversion/" class="Button Button--full" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1"> <span>Kostenlose Testversion</span> </a> <a href="/login/" class="Button Button--login" title="Loggen Sie sich auf dieser Seite auf Ihr LiveAgent-Konto ein. Geben Sie zuerst den Firmennamen ein und fahren Sie mit einem Benutzernamen und Passwort fort, um sich erfolgreich anzumelden." hreflang="de-DE" onover-preload="1"> <span>Anmelden</span> <span class="tooltip">Anmelden</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demonstration/" class="Button Button--outline" title="Erleben Sie LiveAgent in Aktion! Fordern Sie eine Demo an und entdecken Sie, wie unsere Software Ihnen hilft, Ihre Unternehmensziele zu erreichen, die Kundenzufriedenheit zu steigern und mehr Verkäufe zu generieren. Erhalten Sie Antworten auf all Ihre Fragen zu Preisen, Diensten und Funktionen." hreflang="de-DE" onover-preload="1"> <span>Demo</span> </a> <a href="/testversion/" class="Button Button--full" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1"> <span>Kostenlose Testversion</span> </a> <a href="/login/" class="Button Button--login" title="Loggen Sie sich auf dieser Seite auf Ihr LiveAgent-Konto ein. Geben Sie zuerst den Firmennamen ein und fahren Sie mit einem Benutzernamen und Passwort fort, um sich erfolgreich anzumelden." hreflang="de-DE" onover-preload="1"> <span>Anmelden</span> <span class="tooltip">Anmelden</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-de" lang="de"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asien</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Naher Osten</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </span> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/checklists/" title="Découvrez une gamme complète de check-lists sur LiveAgent pour optimiser vos processus métiers, du service client au marketing. Simplifiez vos tâches et atteignez l'excellence opérationnelle avec nos guides détaillés, adaptés à divers secteurs comme les centres d'appels, la conception graphique, et bien plus encore. Visitez notre page pour transformer vos défis en succès." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/checklists/" title="Otkrijte raznolike kontrolne popise na LiveAgentu za organiziranje poslovnih procesa. Bez obzira trebate li pomoć u postavljanju društvenih medija, uključivanju SaaS klijenata, pokretanju podcasta ili dubinskoj analizi klijenata, naši popisi će vam olakšati posao i povećati učinkovitost. Idealno za timove korisničke službe, marketinške stručnjake i HR regrutere. Posjetite nas i unaprijedite svoj radni tijek!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/checklists/" title="Oppdag LiveAgent's omfattende sjekklister for alle dine forretningsbehov. Effektiviser arbeidsflyten din med spesialtilpassede sjekklister for sosiale medier, SEO, SaaS-kundeonboarding, Etsy-butikkstart, podcastlansering og mer. Besøk siden for å få jobben gjort effektivt og uten problemer!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/checklists/" title="Explore comprehensive checklists from LiveAgent to streamline your business processes, including SEO optimization and remote work management. Enhance efficiency and productivity with our detailed guides. Start a 14-day free trial and join a community of satisfied clients." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asien</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Naher Osten</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/checklists/" title="اكتشف مجموعة متنوعة من قوائم التحقق التفصيلية لتنظيم سير عملك بكفاءة مع LiveAgent. من قوائم تحقق العناية الواجبة للعملاء إلى خطط اتصالات الأزمات ومتطلبات مركز الاتصال، نقدم لك كل ما تحتاجه لتحسين أدائك وفعالية فريقك. ابدأ تجربتك المجانية الآن!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="Kopiert!"> <link rel="stylesheet" id="pages/blog" type="text/css" media="all" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/pages/blog.min.css?ver=1.25.53"> <link rel="stylesheet" id="pages/Category" type="text/css" media="all" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/pages/Category.min.css?ver=1.25.53"> <link rel="stylesheet" id="pages/ChecklistsArchive" type="text/css" 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#fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-1 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left"> <!--Breadcrumb section--> <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="/" href="/" title="Hervorragender Kundenservice beginnt mit besserer Helpdesk-Software. Sehen Sie sich die Vorteile von LiveAgent an und beginnen Sie in 5 Minuten damit." hreflang="de-DE" onover-preload="1"><span itemprop="name">Home</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Checklisten</span><meta itemprop="position" content="2"></li></ol></div></div> <!-- Breadcrumb section end --> <!-- Title section --> <h1 itemprop="headline" class="compact-header__title" id="h-checklisten">Checklisten</h1> <!-- Title section end --> <!-- Description section --> <div class="compact-header__text">Wählen Sie von einer Auswahl an detaillerten Checklisten für alle Geschäftsbedürfnisse. Organisieren Sie Ihre Workflows und erledigen Sie Ihre Arbeit effizient und ohne Probleme.</div> <!-- Description end --> </div> <div class="compact-header__right"> <!-- Thumbnail section --> <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.de/app/themes/liveagent/assets/images/compact_header_checklist.png?ver=1.25.53"> <img fetchpriority="high" src="https://www.liveagent.de/app/themes/liveagent/assets/images/compact_header_checklist.png?ver=1.25.53" alt="Checklisten" class="compact-header__img" urlslab-id="28"> </div> <!-- Thumbnail section end --> </div> <!--Filter section--> <div class="compact-header__bottom"> <div class="compact-header__filters-toggle"> <a class="Button Button--outline js-compact-header__toggle"> Filter <svg class="searchField__reset-icon icon-gear"> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#gear"></use> </svg> </a> </div> <div class="compact-header__filters js-compact-header__close urlslab-skip-keywords"> <a class="compact-header__filters-close js-compact-header__close"> <svg class="icon-close"> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use> </svg> </a> <div class=" compact-header__filters-wrap "> <span class="compact-header__filters-collapse js-compact-header__close"></span> <div class="compact-header__filters-inn compact-header__filters-inn-sm"> <div class="compact-header__search"> <div class="searchField"> <svg class="searchField__icon icon-search"> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#search"></use> </svg> <input type="search" class="search search--academy" placeholder="Suche" maxlength="50"> <span class="search-reset"> <svg class="search-reset__icon icon-close"> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use> </svg> </span> </div> </div> <div class="compact-header__filter"> <div class="compact-header__filter-label"> Kategorien </div> <div class="FilterMenu"> <div class="FilterMenu__title"> Alle Kategorien </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-any" value="" name="category" title="Alle Kategorien" checked> <label for="category-any"> <span class="FilterMenu__item-title"> Alle Kategorien </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-call-center-de" value="call-center-de" name="category" title="Call Center"> <label for="category-call-center-de"> <span class="FilterMenu__item-title"> Call Center </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-customer-service-de" value="customer-service-de" name="category" title="Customer Service"> <label for="category-customer-service-de"> <span class="FilterMenu__item-title"> Customer Service </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-hr-de" value="hr-de" name="category" title="HR"> <label for="category-hr-de"> <span class="FilterMenu__item-title"> HR </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-marketing-de" value="marketing-de" name="category" title="Marketing"> <label for="category-marketing-de"> <span class="FilterMenu__item-title"> Marketing </span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" id="category-seo-de" value="seo-de" name="category" title="SEO"> <label for="category-seo-de"> <span class="FilterMenu__item-title"> SEO </span> </label> </div> </div> </div> </div> </div> </div> </div> </div> <div class="compact-header__filters-apply"> <a class="Button Button--full js-compact-header__apply"> <span>Bewerben</span> </a> </div> </div> <!--Filter section end--> </div> </div> </div> <div class="wrapper Category__container"> <div class="Category__content"> <ul class="Category__content__items list"> <li class="Category__item Category__item--blogLike" data-category="marketing-de" data-href="https://www.liveagent.de/checklists/entdeckungsanruf-checkliste/"> <a href="https://www.liveagent.de/checklists/entdeckungsanruf-checkliste/" class="Category__item--blogLike__thumbnail" title="Optimieren Sie Ihre Verkaufsstrategie mit unserer umfassenden Entdeckungsanruf-Checkliste. Planen Sie Anrufe effizient, qualifizieren Sie potenzielle Käufer und diagnostizieren Sie deren Bedürfnisse. Nutzen Sie bewährte Methoden wie das SPIN-Modell und maßgeschneiderte Anrufskripte. Perfekt für Vertriebs- und Marketingprofis, die mehr Geschäfte abschließen möchten. Erfahren Sie jetzt mehr!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/1a1b2442e34596dc897758b70c51ee0d/discovery-call-man-on-phone-wih-customer.jpg.webp 962w, https://www.liveagent.de/wp/urlslab-download/b1b84e0a0398b3acedc3cdf2346878a4/discovery-call-man-on-phone-wih-customer-300x201.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/29aa34bdf5fb5cdafe766457598a58a6/discovery-call-man-on-phone-wih-customer-768x515.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/76562a8a62d51cac6bf59e3e41dda73a/discovery-call-man-on-phone-wih-customer-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/4b96bc04039d1cb19218db88e746ef53/discovery-call-man-on-phone-wih-customer-37x25.jpg.webp 37w, https://www.liveagent.de/wp/urlslab-download/b05f70f819db7cf1a0fc9b1e8037944f/discovery-call-man-on-phone-wih-customer-500x335.jpg.webp 500w, https://www.liveagent.de/wp/urlslab-download/7d3462cb438695cdc85e1a02e78285b0/discovery-call-man-on-phone-wih-customer-597x400.jpg.webp 597w, https://www.liveagent.de/wp/urlslab-download/7e74f4d284225e0a35b0668efcb355d3/discovery-call-man-on-phone-wih-customer-185x124.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/a42d10c7d825041d549a01f95ba0824a/discovery-call-man-on-phone-wih-customer-110x74.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/f989745205a85f8de7c0712a4fb3ba23/discovery-call-man-on-phone-wih-customer-485x325.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 962px) 100vw, 962px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/8341fa3f4d3565767e5c83cc5c7a6135/discovery-call-man-on-phone-wih-customer.jpg 962w, https://www.liveagent.de/wp/urlslab-download/313bea9546e7c6966bc6ba3115ff8b64/discovery-call-man-on-phone-wih-customer-300x201.jpg 300w, https://www.liveagent.de/wp/urlslab-download/e6ddeba6de140196bd375eda5accd70f/discovery-call-man-on-phone-wih-customer-768x515.jpg 768w, https://www.liveagent.de/wp/urlslab-download/646a430a405e3ee1044acbda11ba7704/discovery-call-man-on-phone-wih-customer-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/7077aa19772d7b7d5f1732a279f44f1a/discovery-call-man-on-phone-wih-customer-37x25.jpg 37w, https://www.liveagent.de/wp/urlslab-download/589bce83967909b96d1530cbeeef70eb/discovery-call-man-on-phone-wih-customer-500x335.jpg 500w, https://www.liveagent.de/wp/urlslab-download/f8169975939dd64bbd578ecefad57c67/discovery-call-man-on-phone-wih-customer-597x400.jpg 597w, https://www.liveagent.de/wp/urlslab-download/6e1d2cf51816bc96417d95c1b201744f/discovery-call-man-on-phone-wih-customer-185x124.jpg 185w, https://www.liveagent.de/wp/urlslab-download/b898d2e2653e19a4283a52fe21d545cd/discovery-call-man-on-phone-wih-customer-110x74.jpg 110w, https://www.liveagent.de/wp/urlslab-download/9e81cc8aa5b500500d37ccbed7a2bce7/discovery-call-man-on-phone-wih-customer-485x325.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 962px) 100vw, 962px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/1a1b2442e34596dc897758b70c51ee0d/discovery-call-man-on-phone-wih-customer.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" width="962" height="645" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/8341fa3f4d3565767e5c83cc5c7a6135/discovery-call-man-on-phone-wih-customer.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Marketing</span> </div> <h3 class="Category__item__title item-title" id="h-entdeckungsanruf-checkliste"><a href="https://www.liveagent.de/checklists/entdeckungsanruf-checkliste/" title="Optimieren Sie Ihre Verkaufsstrategie mit unserer umfassenden Entdeckungsanruf-Checkliste. Planen Sie Anrufe effizient, qualifizieren Sie potenzielle Käufer und diagnostizieren Sie deren Bedürfnisse. Nutzen Sie bewährte Methoden wie das SPIN-Modell und maßgeschneiderte Anrufskripte. Perfekt für Vertriebs- und Marketingprofis, die mehr Geschäfte abschließen möchten. Erfahren Sie jetzt mehr!" hreflang="de-DE" onover-preload="1">Entdeckungsanruf- Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/entdeckungsanruf-checkliste/" class="Category__item__excerpt item-excerpt" title="Optimieren Sie Ihre Verkaufsstrategie mit unserer umfassenden Entdeckungsanruf-Checkliste. Planen Sie Anrufe effizient, qualifizieren Sie potenzielle Käufer und diagnostizieren Sie deren Bedürfnisse. Nutzen Sie bewährte Methoden wie das SPIN-Modell und maßgeschneiderte Anrufskripte. Perfekt für Vertriebs- und Marketingprofis, die mehr Geschäfte abschließen möchten. Erfahren Sie jetzt mehr!" hreflang="de-DE" onover-preload="1"> <p> Wie führt man ein erfolgreiches Entdeckungsanruf durch? Was sollte ich einschließen? Wo… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="customer-service-de" data-href="https://www.liveagent.de/checklists/kundenservice-checkliste/"> <a href="https://www.liveagent.de/checklists/kundenservice-checkliste/" class="Category__item--blogLike__thumbnail" title="Optimieren Sie Ihren Kundenservice mit unserer Checkliste! Bieten Sie 5* Support und verbessern Sie das Kundenerlebnis effizient." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/becc23875110360692bde9c4492ad95b/man-checking-phone-while-working.jpeg.webp 867w, https://www.liveagent.de/wp/urlslab-download/6ea1a052b3566220ee2c515542cdbe68/man-checking-phone-while-working-200x300.jpeg.webp 200w, https://www.liveagent.de/wp/urlslab-download/fd7208bc12bfef892e45df6434d711b2/man-checking-phone-while-working-683x1024.jpeg.webp 683w, https://www.liveagent.de/wp/urlslab-download/61276e3aad2cbae8e34fb211a727f120/man-checking-phone-while-working-768x1152.jpeg.webp 768w, https://www.liveagent.de/wp/urlslab-download/a1a8f3f97d0e24225aa80ad81c1ef29d/man-checking-phone-while-working-33x50.jpeg.webp 33w, https://www.liveagent.de/wp/urlslab-download/52e95b9c4e6573eea1327d4666d86b9f/man-checking-phone-while-working-17x25.jpeg.webp 17w, https://www.liveagent.de/wp/urlslab-download/09467260ed8b9a8eaf74647a6c5912b4/man-checking-phone-while-working-223x335.jpeg.webp 223w, https://www.liveagent.de/wp/urlslab-download/4a067f83db7dc43545e11badd541af20/man-checking-phone-while-working-267x400.jpeg.webp 267w, https://www.liveagent.de/wp/urlslab-download/c16c6be5cea254bd58e06d93f6207f6c/man-checking-phone-while-working-123x185.jpeg.webp 123w, https://www.liveagent.de/wp/urlslab-download/48dd0edb851d68138ed8ffe779f99ead/man-checking-phone-while-working-73x110.jpeg.webp 73w, https://www.liveagent.de/wp/urlslab-download/e52370ce144899d2f576e82a5cb5694b/man-checking-phone-while-working-323x485.jpeg.webp 323w" urlslab-lazy="yes" sizes="(max-width: 867px) 100vw, 867px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/4675e6fcd6ae50ed28c8b27c81efd8b8/man-checking-phone-while-working.jpeg 867w, https://www.liveagent.de/wp/urlslab-download/ba8b3a72211c70a55d9249e9d088ab5e/man-checking-phone-while-working-200x300.jpeg 200w, https://www.liveagent.de/wp/urlslab-download/231c6b4868e05a06d38b83ec872f11b8/man-checking-phone-while-working-683x1024.jpeg 683w, https://www.liveagent.de/wp/urlslab-download/9690e70818f521e102379d406efb2c75/man-checking-phone-while-working-768x1152.jpeg 768w, https://www.liveagent.de/wp/urlslab-download/822961d15e8220a79fcdc3c42a1f0446/man-checking-phone-while-working-33x50.jpeg 33w, https://www.liveagent.de/wp/urlslab-download/430738e46fa219ad7ddd0aae975a104e/man-checking-phone-while-working-17x25.jpeg 17w, https://www.liveagent.de/wp/urlslab-download/3d94781326b16ccfc31c3f0d1121881e/man-checking-phone-while-working-223x335.jpeg 223w, https://www.liveagent.de/wp/urlslab-download/071630b70bc2f4b22bc72bd9533bb6dc/man-checking-phone-while-working-267x400.jpeg 267w, https://www.liveagent.de/wp/urlslab-download/be8d2c9564fc6e4eb655b5b1c964961c/man-checking-phone-while-working-123x185.jpeg 123w, https://www.liveagent.de/wp/urlslab-download/0788cdab6000def0b44a0003bda9baa7/man-checking-phone-while-working-73x110.jpeg 73w, https://www.liveagent.de/wp/urlslab-download/5981e1966a2585c92ec4c5527abec061/man-checking-phone-while-working-323x485.jpeg 323w" urlslab-lazy="yes" sizes="(max-width: 867px) 100vw, 867px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/becc23875110360692bde9c4492ad95b/man-checking-phone-while-working.jpeg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="867" height="1300" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/4675e6fcd6ae50ed28c8b27c81efd8b8/man-checking-phone-while-working.jpeg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-kundenservice-checkliste"><a href="https://www.liveagent.de/checklists/kundenservice-checkliste/" title="Optimieren Sie Ihren Kundenservice mit unserer Checkliste! Bieten Sie 5* Support und verbessern Sie das Kundenerlebnis effizient." hreflang="de-DE" onover-preload="1">Kundenservice- Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/kundenservice-checkliste/" class="Category__item__excerpt item-excerpt" title="Optimieren Sie Ihren Kundenservice mit unserer Checkliste! Bieten Sie 5* Support und verbessern Sie das Kundenerlebnis effizient." hreflang="de-DE" onover-preload="1"> <p> Erstklassiger Kundenservice ist eine entscheidende Komponente des Geschäftserfolgs. Ein zufriedener Kunde kommt… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="marketing-de" data-href="https://www.liveagent.de/checklists/grafikdesign-checkliste/"> <a href="https://www.liveagent.de/checklists/grafikdesign-checkliste/" class="Category__item--blogLike__thumbnail" title="Entdecken Sie die ultimative Grafikdesign-Checkliste für fehlerfreie und professionelle Designs! 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Besuchen Sie die Seite und heben Sie Ihre Designs auf das nächste Level!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e63d3493a28c274869e03337475be43d/man-choosing-design.jpg.webp 873w, https://www.liveagent.de/wp/urlslab-download/27c382f520409d9cd031e214457ec436/man-choosing-design-300x199.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/3c86be0637a31fd8c610199938f292c2/man-choosing-design-768x510.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/8deefd65b5a005497b57359282441d4a/man-choosing-design-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/9e1fe259417c0f77f29c01438df2363e/man-choosing-design-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/3b6ac2d3410625aa8a51c02c4b4c4b2f/man-choosing-design-504x335.jpg.webp 504w, https://www.liveagent.de/wp/urlslab-download/b1e7bf597420ef1261ddffb2e4be4823/man-choosing-design-602x400.jpg.webp 602w, https://www.liveagent.de/wp/urlslab-download/8adfa9eeffd6cf730da6339eee6677b9/man-choosing-design-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/3ecc4f673298c7c2580a0e20e360549d/man-choosing-design-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/27cc2d11cf834f1e120d924a37a99274/man-choosing-design-485x322.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 873px) 100vw, 873px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/6e44cbc7ba8df50de2268819737023a1/man-choosing-design.jpg 873w, https://www.liveagent.de/wp/urlslab-download/66b38a413d83da91685622be01ceeab4/man-choosing-design-300x199.jpg 300w, https://www.liveagent.de/wp/urlslab-download/6800872d9055c7d9f820bc0c591b615b/man-choosing-design-768x510.jpg 768w, https://www.liveagent.de/wp/urlslab-download/f413ba1e2d8d9e1ef9751d127d205a30/man-choosing-design-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/5ec087e96367c57da6ab46ef913ea72b/man-choosing-design-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/40e6bce16470565f4eb1177786306ff5/man-choosing-design-504x335.jpg 504w, https://www.liveagent.de/wp/urlslab-download/594a4daa9fd3d9eea42ebaa6797ce091/man-choosing-design-602x400.jpg 602w, https://www.liveagent.de/wp/urlslab-download/3f14e2f80105cf0060432d492cfc07ea/man-choosing-design-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/99dd34bc520a3d9243c7ea49d0fecab5/man-choosing-design-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/583040b5c846677a9b39d4b3256293fd/man-choosing-design-485x322.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 873px) 100vw, 873px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e63d3493a28c274869e03337475be43d/man-choosing-design.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="873" height="580" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/6e44cbc7ba8df50de2268819737023a1/man-choosing-design.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Marketing</span> </div> <h3 class="Category__item__title item-title" id="h-grafikdesign-checkliste"><a href="https://www.liveagent.de/checklists/grafikdesign-checkliste/" title="Entdecken Sie die ultimative Grafikdesign-Checkliste für fehlerfreie und professionelle Designs! 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Besuchen Sie die Seite und heben Sie Ihre Designs auf das nächste Level!" hreflang="de-DE" onover-preload="1"> <p> Beim Entwerfen von Grafiken sind viele Elemente zu berücksichtigen, und es ist… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="customer-service-de" data-href="https://www.liveagent.de/checklists/kundendienststandards-checklist/"> <a href="https://www.liveagent.de/checklists/kundendienststandards-checklist/" class="Category__item--blogLike__thumbnail" title="Sie müssen nicht weiter suchen – hier ist die Checkliste für Kundendienststandards, die Ihnen hilft, alle Notwendigkeiten für 2022 abzudecken." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/1a3f34c1170bd1fca2006c6f70512fd2/customer-service-women-smiling-1.jpg.webp 873w, https://www.liveagent.de/wp/urlslab-download/a48ce990bac295be5cf21e50c007d7a3/customer-service-women-smiling-1-300x199.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/def40f2d7f548e337cca54d84e55faec/customer-service-women-smiling-1-768x510.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/fe950b8dec6d32b7288d4749ce0b2dc2/customer-service-women-smiling-1-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/08e0ccc4afa092a1ecc1b0917d3acf56/customer-service-women-smiling-1-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/46d056b0cfdce8b1cbd313ff1367f85e/customer-service-women-smiling-1-504x335.jpg.webp 504w, https://www.liveagent.de/wp/urlslab-download/88763b206ee327012318195e2853a533/customer-service-women-smiling-1-602x400.jpg.webp 602w, https://www.liveagent.de/wp/urlslab-download/851f125bdeb83fc594c4bb8cbbbc63b7/customer-service-women-smiling-1-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/2641a35f16c1574bd08199cf6fc4cba0/customer-service-women-smiling-1-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/d0a3dc8f6c8d8e0275a0d86ac2510400/customer-service-women-smiling-1-485x322.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 873px) 100vw, 873px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/4ba84cdfd4fd1b1fca41e4cbd8b21b5f/customer-service-women-smiling-1.jpg 873w, https://www.liveagent.de/wp/urlslab-download/f7ce58c555cc3d0b4baa393b6064b38d/customer-service-women-smiling-1-300x199.jpg 300w, https://www.liveagent.de/wp/urlslab-download/2e9588d595458410ba318d2e9a47e621/customer-service-women-smiling-1-768x510.jpg 768w, https://www.liveagent.de/wp/urlslab-download/e3d4f1c3ff22fc87ea8d7ae2f19d122c/customer-service-women-smiling-1-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/9fa4419b20325e46befa1cf6282785ee/customer-service-women-smiling-1-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/b94c14efb43e5707b690f6c466cdcabe/customer-service-women-smiling-1-504x335.jpg 504w, https://www.liveagent.de/wp/urlslab-download/7011b3bbe3b506c2c8cf619b49828ffb/customer-service-women-smiling-1-602x400.jpg 602w, https://www.liveagent.de/wp/urlslab-download/45e3d742f9ff111a4ae695c88e3631e5/customer-service-women-smiling-1-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/5af3ac8cc446fcb55eb2ffd3ed071fdf/customer-service-women-smiling-1-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/03f17546059341fd9c8232ca5895b0fe/customer-service-women-smiling-1-485x322.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 873px) 100vw, 873px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/1a3f34c1170bd1fca2006c6f70512fd2/customer-service-women-smiling-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="873" height="580" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/4ba84cdfd4fd1b1fca41e4cbd8b21b5f/customer-service-women-smiling-1.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-kundendienststandards-checkliste"><a href="https://www.liveagent.de/checklists/kundendienststandards-checklist/" title="Sie müssen nicht weiter suchen – hier ist die Checkliste für Kundendienststandards, die Ihnen hilft, alle Notwendigkeiten für 2022 abzudecken." hreflang="de-DE" onover-preload="1">Kundendienststandards- Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/kundendienststandards-checklist/" class="Category__item__excerpt item-excerpt" title="Sie müssen nicht weiter suchen – hier ist die Checkliste für Kundendienststandards, die Ihnen hilft, alle Notwendigkeiten für 2022 abzudecken." hreflang="de-DE" onover-preload="1"> <p> Kundenbetreuung und -service sind für Unternehmen, die täglich mit Kunden zu tun… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="customer-service-de" data-href="https://www.liveagent.de/checklists/kundendienstqualitaetssicherung-checklist/"> <a href="https://www.liveagent.de/checklists/kundendienstqualitaetssicherung-checklist/" class="Category__item--blogLike__thumbnail" title="Sind Sie bestrebt, die Qualität Ihres Kundenservice auf höchstem Niveau zu halten? Dann kann Ihnen unsere Checkliste zur Qualitätssicherung im Kundenservice dabei helfen!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/40b385f8e73ec515ed5d6ab43d80325d/checking-customer-complaints.jpg.webp 946w, https://www.liveagent.de/wp/urlslab-download/72366db4d0b682aed216b9cfb8c3694b/checking-customer-complaints-300x199.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/2151961dceea888cd1bc2ef67174d59f/checking-customer-complaints-768x509.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/2101e1dbbc7f694164e5733d4211ff3e/checking-customer-complaints-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/c36682f1fc06967943d0e8d83a35d620/checking-customer-complaints-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/d6b79b84b3bba79f3f9c64e59ca98bee/checking-customer-complaints-505x335.jpg.webp 505w, https://www.liveagent.de/wp/urlslab-download/4781e9a3c394a6bd289e2dff8c13ef24/checking-customer-complaints-604x400.jpg.webp 604w, https://www.liveagent.de/wp/urlslab-download/fe938b14bb84e445f1e1abab12cc4463/checking-customer-complaints-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/43b8aba5fbc2554530dbdec4259455f1/checking-customer-complaints-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/44d78fb4ff922f08c2707ba494215684/checking-customer-complaints-485x321.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 946px) 100vw, 946px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/6d2bbf30903edb1b867ef1e270d984b0/checking-customer-complaints.jpg 946w, https://www.liveagent.de/wp/urlslab-download/dfcf6178f441b844d27dfffec3deb0bc/checking-customer-complaints-300x199.jpg 300w, https://www.liveagent.de/wp/urlslab-download/6f2d9388315caed3a99d50ad5b2c6cc1/checking-customer-complaints-768x509.jpg 768w, https://www.liveagent.de/wp/urlslab-download/cc2c34e4b4e588fc2f433f43dda2d712/checking-customer-complaints-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/09c0ff187a7b7705f8e165e4a8590852/checking-customer-complaints-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/6bb37ff6733d0f04ea51e981bd4ea309/checking-customer-complaints-505x335.jpg 505w, https://www.liveagent.de/wp/urlslab-download/8e814669491605f06daeaf91c490b9a5/checking-customer-complaints-604x400.jpg 604w, https://www.liveagent.de/wp/urlslab-download/a3c607bf31d704f506f86a62fc55e50f/checking-customer-complaints-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/2e035bee6ba51b79c36605bcedcc0d0b/checking-customer-complaints-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/960e10d4ff983529506c52a21d6e6cb6/checking-customer-complaints-485x321.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 946px) 100vw, 946px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/40b385f8e73ec515ed5d6ab43d80325d/checking-customer-complaints.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="946" height="627" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Checking customer complaints" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/6d2bbf30903edb1b867ef1e270d984b0/checking-customer-complaints.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-kundendienstqualit-tssicherung-checkliste"><a href="https://www.liveagent.de/checklists/kundendienstqualitaetssicherung-checklist/" title="Sind Sie bestrebt, die Qualität Ihres Kundenservice auf höchstem Niveau zu halten? 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Dann kann Ihnen unsere Checkliste zur Qualitätssicherung im Kundenservice dabei helfen!" hreflang="de-DE" onover-preload="1"> <p> Die Qualität des Kundenservice ist einer der wichtigsten Aspekte, um zu bestimmen,… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="marketing-de" data-href="https://www.liveagent.de/checklists/podcast-starten-checkliste/"> <a href="https://www.liveagent.de/checklists/podcast-starten-checkliste/" class="Category__item--blogLike__thumbnail" title="Starte deinen erfolgreichen Podcast mit unserer umfassenden Checkliste: Ziele setzen, Nische finden, Hörer identifizieren &amp; mehr!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e797b38d6d06e23d6b109f4d6c5ff462/listening-to-podcast-on-phone.jpg.webp 1052w, https://www.liveagent.de/wp/urlslab-download/9b24dd03df30d804b63e77a75ad0bcac/listening-to-podcast-on-phone-200x300.jpg.webp 200w, https://www.liveagent.de/wp/urlslab-download/678350e6d061c988f4f347f45c0f0648/listening-to-podcast-on-phone-683x1024.jpg.webp 683w, https://www.liveagent.de/wp/urlslab-download/4e8add37d951fb93448d63cafc176b4b/listening-to-podcast-on-phone-768x1152.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/f30f634b54efc2c07dc3a63fed84666a/listening-to-podcast-on-phone-1024x1536.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/26a69700cceda6d24f9dd8d7bf099c53/listening-to-podcast-on-phone-33x50.jpg.webp 33w, https://www.liveagent.de/wp/urlslab-download/5137eca11990292db8a75465eb59bce5/listening-to-podcast-on-phone-17x25.jpg.webp 17w, https://www.liveagent.de/wp/urlslab-download/27094e8d651b7ffd98fe91b52e6ea38e/listening-to-podcast-on-phone-223x335.jpg.webp 223w, https://www.liveagent.de/wp/urlslab-download/0e9025ed00d9c75e5abd8b4f0a244161/listening-to-podcast-on-phone-267x400.jpg.webp 267w, https://www.liveagent.de/wp/urlslab-download/fb05c342bfa4c809374980099d044346/listening-to-podcast-on-phone-123x185.jpg.webp 123w, https://www.liveagent.de/wp/urlslab-download/679c3d4dec26e0841d752f53d05f82d9/listening-to-podcast-on-phone-73x110.jpg.webp 73w, https://www.liveagent.de/wp/urlslab-download/ea7ee50bc1dc78b6a6e2a42d3777371d/listening-to-podcast-on-phone-323x485.jpg.webp 323w" urlslab-lazy="yes" sizes="(max-width: 1052px) 100vw, 1052px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/c7de545ec399962cfcb3784d516ac24d/listening-to-podcast-on-phone.jpg 1052w, https://www.liveagent.de/wp/urlslab-download/b61c42e918ae1a4c6036a978ba9e2357/listening-to-podcast-on-phone-200x300.jpg 200w, https://www.liveagent.de/wp/urlslab-download/895c92cf34d155e46f197857671dd831/listening-to-podcast-on-phone-683x1024.jpg 683w, https://www.liveagent.de/wp/urlslab-download/01c099ed0f3de48cd845b196e008f407/listening-to-podcast-on-phone-768x1152.jpg 768w, https://www.liveagent.de/wp/urlslab-download/e35989b0755b6f5c24a2015ffc2bf464/listening-to-podcast-on-phone-1024x1536.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/fbabc746287f1d6b127036eea580217e/listening-to-podcast-on-phone-33x50.jpg 33w, https://www.liveagent.de/wp/urlslab-download/13176a08cdde74a75f5fe0d0f5d94447/listening-to-podcast-on-phone-17x25.jpg 17w, https://www.liveagent.de/wp/urlslab-download/d1bf3001dad9b8d65e20df30264bbd82/listening-to-podcast-on-phone-223x335.jpg 223w, https://www.liveagent.de/wp/urlslab-download/25c8df9bbdbc596dd420050fea2754c9/listening-to-podcast-on-phone-267x400.jpg 267w, https://www.liveagent.de/wp/urlslab-download/ab17aaefde979368b98483314fcf4bf4/listening-to-podcast-on-phone-123x185.jpg 123w, https://www.liveagent.de/wp/urlslab-download/278fdf6494cb764f066774ee7882fc47/listening-to-podcast-on-phone-73x110.jpg 73w, https://www.liveagent.de/wp/urlslab-download/493823bf4237735d2cb901b46ba482b4/listening-to-podcast-on-phone-323x485.jpg 323w" urlslab-lazy="yes" sizes="(max-width: 1052px) 100vw, 1052px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e797b38d6d06e23d6b109f4d6c5ff462/listening-to-podcast-on-phone.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1052" height="1578" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Listening to podcast on phone" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/c7de545ec399962cfcb3784d516ac24d/listening-to-podcast-on-phone.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Marketing</span> </div> <h3 class="Category__item__title item-title" id="h-einen-podcast-starten-checkliste"><a href="https://www.liveagent.de/checklists/podcast-starten-checkliste/" title="Starte deinen erfolgreichen Podcast mit unserer umfassenden Checkliste: Ziele setzen, Nische finden, Hörer identifizieren &amp; mehr!" hreflang="de-DE" onover-preload="1">Einen Podcast starten-Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/podcast-starten-checkliste/" class="Category__item__excerpt item-excerpt" title="Starte deinen erfolgreichen Podcast mit unserer umfassenden Checkliste: Ziele setzen, Nische finden, Hörer identifizieren &amp; mehr!" hreflang="de-DE" onover-preload="1"> <p> Podcasts sind eine gute Methode, um Ihre Interessen und Ideen mit der… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="hr-de" data-href="https://www.liveagent.de/checklists/kundenberater-rekrutierungs-checkliste/"> <a href="https://www.liveagent.de/checklists/kundenberater-rekrutierungs-checkliste/" class="Category__item--blogLike__thumbnail" title="Suchen Sie nach dem besten Kandidaten für den Job? Die folgende Checkliste für das Einstellen eines Kundenberaters wird Ihnen helfen, jemanden zu finden, der exzellente Unterstützung anbietet." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/9bd5ad452650d7c31c3c0a7967299fd2/women-interviewing-man.jpg.webp 1367w, https://www.liveagent.de/wp/urlslab-download/d5d577a586ed3a331c7e0063eeac8ea8/women-interviewing-man-300x200.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/2cb5d83747671127a4be78e40bb12f35/women-interviewing-man-1024x682.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/d0862af41bf3525bc86824d723c695cb/women-interviewing-man-768x511.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/5233de9826318f233c83dc0e4e5facc8/women-interviewing-man-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/2fefd7001d6edbe3a629444ff8d12c52/women-interviewing-man-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/6c920fb8a749738db09d842a3b35e26b/women-interviewing-man-503x335.jpg.webp 503w, https://www.liveagent.de/wp/urlslab-download/f09da66b85df5ba3ffe3da16083e6fb2/women-interviewing-man-601x400.jpg.webp 601w, https://www.liveagent.de/wp/urlslab-download/a34db8bcdaaf8e066adc774f159b490e/women-interviewing-man-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/08260abc1d1a4ccf68a1dddb4f7811f5/women-interviewing-man-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/7647668262562f5424baab2d840ff12c/women-interviewing-man-485x323.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1367px) 100vw, 1367px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/b939b530e86d0f599be8ab1ab2751047/women-interviewing-man.jpg 1367w, https://www.liveagent.de/wp/urlslab-download/dbe4aa894bde723db8e6d2c9d989f487/women-interviewing-man-300x200.jpg 300w, https://www.liveagent.de/wp/urlslab-download/092dbb0e14a65988945a3600fdde555b/women-interviewing-man-1024x682.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/b295ae880213e04b730f1d0950806885/women-interviewing-man-768x511.jpg 768w, https://www.liveagent.de/wp/urlslab-download/31fc14ac5fe8e679cdd8c37b896bebe1/women-interviewing-man-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/b911acd7df161ed05c614777e8c9a716/women-interviewing-man-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/b1f1ae2ef5335717c0dcb37d6f0c3345/women-interviewing-man-503x335.jpg 503w, https://www.liveagent.de/wp/urlslab-download/914b3bae0b609114cf7864abedc3c915/women-interviewing-man-601x400.jpg 601w, https://www.liveagent.de/wp/urlslab-download/9dc579443748ee1b3ab743071b4ce3ed/women-interviewing-man-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/bc4333883e6f6747ea545375e72d5adc/women-interviewing-man-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/3c649ffdc6e0678dc30534a9b86c9dea/women-interviewing-man-485x323.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1367px) 100vw, 1367px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/9bd5ad452650d7c31c3c0a7967299fd2/women-interviewing-man.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1367" height="910" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="two women interviewing man" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/b939b530e86d0f599be8ab1ab2751047/women-interviewing-man.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">HR</span> </div> <h3 class="Category__item__title item-title" id="h-rekrutierungs-checkliste-f-r-kundenberater"><a href="https://www.liveagent.de/checklists/kundenberater-rekrutierungs-checkliste/" title="Suchen Sie nach dem besten Kandidaten für den Job? Die folgende Checkliste für das Einstellen eines Kundenberaters wird Ihnen helfen, jemanden zu finden, der exzellente Unterstützung anbietet." hreflang="de-DE" onover-preload="1">Rekrutierungs-Checkliste für Kundenberater</a></h3> <a href="https://www.liveagent.de/checklists/kundenberater-rekrutierungs-checkliste/" class="Category__item__excerpt item-excerpt" title="Suchen Sie nach dem besten Kandidaten für den Job? Die folgende Checkliste für das Einstellen eines Kundenberaters wird Ihnen helfen, jemanden zu finden, der exzellente Unterstützung anbietet." hreflang="de-DE" onover-preload="1"> <p> Die richtige Person für die Rolle eines Kundenberaters zu finden kann zeitaufwendig… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="customer-service-de" data-href="https://www.liveagent.de/checklists/kundenservice-anrufqualitaet-checkliste/"> <a href="https://www.liveagent.de/checklists/kundenservice-anrufqualitaet-checkliste/" class="Category__item--blogLike__thumbnail" title="Sie können nie alle Kunden zufriedenstellen, aber mit dieser Anrufqualitäts-Checkliste für den Kundenservice können Sie denjenigen, die ihn am meisten brauchen, hervorragenden Support anbieten." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/61fcff19098b601d269f9357acd54b89/call-center-agent-on-call.jpg.webp 1386w, https://www.liveagent.de/wp/urlslab-download/45950110f9268e036f1cbd7ce581d014/call-center-agent-on-call-300x201.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/cf90af62ffa07bb11bf13d80070e103c/call-center-agent-on-call-1024x686.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/5691ed1f3a34bf2d8144ea0ae4e2f3da/call-center-agent-on-call-768x514.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/e78fc283d44fa4fa5e5c0ea3806925a3/call-center-agent-on-call-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/5f7209548ba7c3fcc04f388721c7c1d1/call-center-agent-on-call-37x25.jpg.webp 37w, https://www.liveagent.de/wp/urlslab-download/628e2fe6ce36d39039e3c1cc2519f9bb/call-center-agent-on-call-500x335.jpg.webp 500w, https://www.liveagent.de/wp/urlslab-download/0654b392c325e67abde6ba96c7b08627/call-center-agent-on-call-597x400.jpg.webp 597w, https://www.liveagent.de/wp/urlslab-download/f33d1bffca62211d259bbbed02ef6da8/call-center-agent-on-call-185x124.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/48759e3dceffb7ccb8141e348b889964/call-center-agent-on-call-110x74.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/dbd907305573aec238eb44386be1d8e9/call-center-agent-on-call-485x325.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1386px) 100vw, 1386px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/66e12756d5eb3d1c2a2c8db38540e8c0/call-center-agent-on-call.jpg 1386w, https://www.liveagent.de/wp/urlslab-download/5a64b226e18c362ef4d41e4e5fb777ab/call-center-agent-on-call-300x201.jpg 300w, https://www.liveagent.de/wp/urlslab-download/f6d62d0d5eca00e5f19133b836d037b8/call-center-agent-on-call-1024x686.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/673f6caee43a94f2de27abfde957ac8d/call-center-agent-on-call-768x514.jpg 768w, https://www.liveagent.de/wp/urlslab-download/087f58f6b65aed1c1ef8a6023f111bca/call-center-agent-on-call-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/e7801e930fec9f48731cbf5daaef01b3/call-center-agent-on-call-37x25.jpg 37w, https://www.liveagent.de/wp/urlslab-download/9d9467f5a8be3d09dc53bb8949a05e85/call-center-agent-on-call-500x335.jpg 500w, https://www.liveagent.de/wp/urlslab-download/e22e10b86c29d487ef2b343bb196accc/call-center-agent-on-call-597x400.jpg 597w, https://www.liveagent.de/wp/urlslab-download/794064b3599a9d14f92a2b860e4a89c0/call-center-agent-on-call-185x124.jpg 185w, https://www.liveagent.de/wp/urlslab-download/56076528bbdb5be1f24bed6bf62d6606/call-center-agent-on-call-110x74.jpg 110w, https://www.liveagent.de/wp/urlslab-download/eac42617eb967479b34082ffcd602cbc/call-center-agent-on-call-485x325.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1386px) 100vw, 1386px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/61fcff19098b601d269f9357acd54b89/call-center-agent-on-call.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1386" height="928" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Female call center agent on call" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/66e12756d5eb3d1c2a2c8db38540e8c0/call-center-agent-on-call.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-anrufqualit-ts-checkliste-im-kundenservice"><a href="https://www.liveagent.de/checklists/kundenservice-anrufqualitaet-checkliste/" title="Sie können nie alle Kunden zufriedenstellen, aber mit dieser Anrufqualitäts-Checkliste für den Kundenservice können Sie denjenigen, die ihn am meisten brauchen, hervorragenden Support anbieten." hreflang="de-DE" onover-preload="1">Anrufqualitäts-Checkliste im Kundenservice</a></h3> <a href="https://www.liveagent.de/checklists/kundenservice-anrufqualitaet-checkliste/" class="Category__item__excerpt item-excerpt" title="Sie können nie alle Kunden zufriedenstellen, aber mit dieser Anrufqualitäts-Checkliste für den Kundenservice können Sie denjenigen, die ihn am meisten brauchen, hervorragenden Support anbieten." hreflang="de-DE" onover-preload="1"> <p> Wenn Sie für die Kundenservice-Erfahrungen in Ihrem Unternehmen verantwortlich sind, dann wissen… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="marketing-de" data-href="https://www.liveagent.de/checklists/verkaufsanruf-checkliste/"> <a href="https://www.liveagent.de/checklists/verkaufsanruf-checkliste/" class="Category__item--blogLike__thumbnail" title="Geschäfte in einem Verkaufsanruf zu erzielen ist herausfordernd. Diese Checkliste für Verkaufsanrufe macht es möglich. Gehen Sie sie Schritt für Schritt durch und schließen Sie noch heute ein Geschäft ab." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e60be5a417c6729e18660d12e9a19888/sales-woman-calling.jpg.webp 1319w, https://www.liveagent.de/wp/urlslab-download/5f710792c9a0f3d75c20fcf155cbe6a0/sales-woman-calling-300x165.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/1dad79b05fd7ad6b86c6b411a2bb3c7a/sales-woman-calling-1024x562.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/83287e182bf6c6706894e3b92bf21f03/sales-woman-calling-768x422.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/cc9cd0614c4be44f497bed2cb6281f35/sales-woman-calling-91x50.jpg.webp 91w, https://www.liveagent.de/wp/urlslab-download/7562393ec72453822d933e47a4e6432d/sales-woman-calling-46x25.jpg.webp 46w, https://www.liveagent.de/wp/urlslab-download/a1a65b7be0653070cb86414a02909eaa/sales-woman-calling-610x335.jpg.webp 610w, https://www.liveagent.de/wp/urlslab-download/beeaf0e6a9b09780142473527c2e50b9/sales-woman-calling-700x384.jpg.webp 700w, https://www.liveagent.de/wp/urlslab-download/4b0d625da5051f5851c028d5087f2fc7/sales-woman-calling-185x102.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/2668c14f07b27ac10061c029a243c0b8/sales-woman-calling-110x60.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/8cf73b6e99c75f52e1a40751a8ba8de8/sales-woman-calling-485x266.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1319px) 100vw, 1319px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/21d252c959daab87802d25cdb962bbdd/sales-woman-calling.jpg 1319w, https://www.liveagent.de/wp/urlslab-download/b0fed1663f322ec932ceab79caaa02b3/sales-woman-calling-300x165.jpg 300w, https://www.liveagent.de/wp/urlslab-download/d1a40485c54cb6810922b3c67670eeef/sales-woman-calling-1024x562.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/d589c424063c7880fe012f318bab3f73/sales-woman-calling-768x422.jpg 768w, https://www.liveagent.de/wp/urlslab-download/4664fadae64647ee89285d71bf1f78b1/sales-woman-calling-91x50.jpg 91w, https://www.liveagent.de/wp/urlslab-download/be4d8ae172c86774c784853c6df9bea1/sales-woman-calling-46x25.jpg 46w, https://www.liveagent.de/wp/urlslab-download/b55ca7d4aa57e98f32a4e3f49b81c264/sales-woman-calling-610x335.jpg 610w, https://www.liveagent.de/wp/urlslab-download/fb30cc7b5a72c33664be88e5e999d08f/sales-woman-calling-700x384.jpg 700w, https://www.liveagent.de/wp/urlslab-download/9630905a15fba4b1ad5313bfbb6d3b93/sales-woman-calling-185x102.jpg 185w, https://www.liveagent.de/wp/urlslab-download/4d99d71c4941456dd3ade1b4365d59e2/sales-woman-calling-110x60.jpg 110w, https://www.liveagent.de/wp/urlslab-download/638245b1331d20fe5961117a9bb66dbd/sales-woman-calling-485x266.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1319px) 100vw, 1319px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e60be5a417c6729e18660d12e9a19888/sales-woman-calling.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1319" height="724" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Sales woman calling" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/21d252c959daab87802d25cdb962bbdd/sales-woman-calling.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Marketing</span> </div> <h3 class="Category__item__title item-title" id="h-verkaufsanruf-checkliste"><a href="https://www.liveagent.de/checklists/verkaufsanruf-checkliste/" title="Geschäfte in einem Verkaufsanruf zu erzielen ist herausfordernd. Diese Checkliste für Verkaufsanrufe macht es möglich. Gehen Sie sie Schritt für Schritt durch und schließen Sie noch heute ein Geschäft ab." hreflang="de-DE" onover-preload="1">Verkaufsanruf Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/verkaufsanruf-checkliste/" class="Category__item__excerpt item-excerpt" title="Geschäfte in einem Verkaufsanruf zu erzielen ist herausfordernd. Diese Checkliste für Verkaufsanrufe macht es möglich. Gehen Sie sie Schritt für Schritt durch und schließen Sie noch heute ein Geschäft ab." hreflang="de-DE" onover-preload="1"> <p> Einen Verkaufsanruf zu tätigen kann nervenaufreibend sein, besonders wenn Sie es das… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="customer-service-de" data-href="https://www.liveagent.de/checklists/helpdesk-checkliste/"> <a href="https://www.liveagent.de/checklists/helpdesk-checkliste/" class="Category__item--blogLike__thumbnail" title="Diese Helpdesk-Checkliste stellt sicher, dass Ihre Kunden immer eine erstklassige Behandlung erhalten." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e77b44c4aa9193d473b1f96fab778e5d/help-desk-agent-on-computer.jpg.webp 1378w, https://www.liveagent.de/wp/urlslab-download/650be178ba7e55a3f6b8315630715f7b/help-desk-agent-on-computer-300x145.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/11b9529e0e04ff79cb070a0905efa404/help-desk-agent-on-computer-1024x493.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/0994dca7ca1532aa3a1f611ce43da4f1/help-desk-agent-on-computer-768x370.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/9f6049c6f5e43531f7e5509c5d11d727/help-desk-agent-on-computer-104x50.jpg.webp 104w, https://www.liveagent.de/wp/urlslab-download/486631f13904f0f3e82c62bfd5b8f316/help-desk-agent-on-computer-52x25.jpg.webp 52w, https://www.liveagent.de/wp/urlslab-download/41bbc780079a1a3d5d5aa0993b0e21bb/help-desk-agent-on-computer-695x335.jpg.webp 695w, https://www.liveagent.de/wp/urlslab-download/4407e7d18aeb939bf0f4a97cc71fff55/help-desk-agent-on-computer-700x337.jpg.webp 700w, https://www.liveagent.de/wp/urlslab-download/7d957a1f7e0d7e78d1026798fffea292/help-desk-agent-on-computer-185x89.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/b7ce2d36c1b8361b7be390d0817f154e/help-desk-agent-on-computer-110x53.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/24bde6c2aabc089e9ea85a1269c82364/help-desk-agent-on-computer-485x234.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1378px) 100vw, 1378px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/a1b78c46490db55840b707059c92e808/help-desk-agent-on-computer.jpg 1378w, https://www.liveagent.de/wp/urlslab-download/3246c48305bd6d61a62ead296034d221/help-desk-agent-on-computer-300x145.jpg 300w, https://www.liveagent.de/wp/urlslab-download/219be4f175a043aeee544f434f8fe76c/help-desk-agent-on-computer-1024x493.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/969beb86fd764bed7d156b4a037fba9b/help-desk-agent-on-computer-768x370.jpg 768w, https://www.liveagent.de/wp/urlslab-download/910ba36f5e8751d363017aaca90961cd/help-desk-agent-on-computer-104x50.jpg 104w, https://www.liveagent.de/wp/urlslab-download/8873aeea3898f09b7631cd87075a010b/help-desk-agent-on-computer-52x25.jpg 52w, https://www.liveagent.de/wp/urlslab-download/20bbe7ff973b10418569d185c80a62b6/help-desk-agent-on-computer-695x335.jpg 695w, https://www.liveagent.de/wp/urlslab-download/2798f22ed1598972c3c76014d93b9ee1/help-desk-agent-on-computer-700x337.jpg 700w, https://www.liveagent.de/wp/urlslab-download/6ae85f147b4c7303663030ace1888f5d/help-desk-agent-on-computer-185x89.jpg 185w, https://www.liveagent.de/wp/urlslab-download/96877c0a0ac951eb9ac39c428e1bdb64/help-desk-agent-on-computer-110x53.jpg 110w, https://www.liveagent.de/wp/urlslab-download/df728cec33747a0cfa4761af4b2b1c1c/help-desk-agent-on-computer-485x234.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1378px) 100vw, 1378px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e77b44c4aa9193d473b1f96fab778e5d/help-desk-agent-on-computer.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1378" height="664" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Woman working on computer" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/a1b78c46490db55840b707059c92e808/help-desk-agent-on-computer.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-helpdesk-checkliste"><a href="https://www.liveagent.de/checklists/helpdesk-checkliste/" title="Diese Helpdesk-Checkliste stellt sicher, dass Ihre Kunden immer eine erstklassige Behandlung erhalten." hreflang="de-DE" onover-preload="1">Helpdesk- Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/helpdesk-checkliste/" class="Category__item__excerpt item-excerpt" title="Diese Helpdesk-Checkliste stellt sicher, dass Ihre Kunden immer eine erstklassige Behandlung erhalten." hreflang="de-DE" onover-preload="1"> <p> Organisieren und betreiben Sie Ihren eigenen Helpdesk? Hier ist eine umfassende Liste… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="customer-service-de" data-href="https://www.liveagent.de/checklists/voip-implementierung-checkliste/"> <a href="https://www.liveagent.de/checklists/voip-implementierung-checkliste/" class="Category__item--blogLike__thumbnail" title="Sie können es sich nicht leisten, diese Checkliste für die VoIP-Implementierung zu ignorieren. Hier ist, was Sie für einen erfolgreichen und leicht nachvollziehbaren Prozess benötigen." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/2f4097e84d7137d36a39ae2907765ae3/voip-phone.jpg.webp 1405w, https://www.liveagent.de/wp/urlslab-download/02461d11c2379d6af353a0cbf2541617/voip-phone-300x149.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/dd8f0a834a7752fd65b3e1ae43ce7699/voip-phone-1024x509.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/2b0e04c3dfcdd6976bdc8f6fe5428805/voip-phone-768x382.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/aff1f774aaea2e496f8430f6db4b64e5/voip-phone-101x50.jpg.webp 101w, https://www.liveagent.de/wp/urlslab-download/a43e05466b064d7e41629dd9b4d34550/voip-phone-50x25.jpg.webp 50w, https://www.liveagent.de/wp/urlslab-download/cef4da04003e30ae945d8d8e967c293a/voip-phone-674x335.jpg.webp 674w, https://www.liveagent.de/wp/urlslab-download/b3e7674237b481eb74009ab9075bec6d/voip-phone-700x348.jpg.webp 700w, https://www.liveagent.de/wp/urlslab-download/63d10e30b5e424ea04e1e2a5a5740453/voip-phone-185x92.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/a6f72264a5e3f95770b666628dbb7de7/voip-phone-110x55.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/77f04e717fe059a7606bb3ae108e9cef/voip-phone-485x241.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1405px) 100vw, 1405px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/ab00df909eb30f102c3395887f583774/voip-phone.jpg 1405w, https://www.liveagent.de/wp/urlslab-download/866c4d039b274abc93573ed9389e7765/voip-phone-300x149.jpg 300w, https://www.liveagent.de/wp/urlslab-download/20fba0be08a8967f40beaff088001c91/voip-phone-1024x509.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/3a83822e8d9f0d4a8310ba0a471b1fdf/voip-phone-768x382.jpg 768w, https://www.liveagent.de/wp/urlslab-download/330eba709bb8bd1ef7a57fde0f90955e/voip-phone-101x50.jpg 101w, https://www.liveagent.de/wp/urlslab-download/cf74b63725f2d14ebead03b93841acbc/voip-phone-50x25.jpg 50w, https://www.liveagent.de/wp/urlslab-download/b32c5a4a101f2822d7c5cad5a08ebbf2/voip-phone-674x335.jpg 674w, https://www.liveagent.de/wp/urlslab-download/d20a804869a2726969ece3722a727636/voip-phone-700x348.jpg 700w, https://www.liveagent.de/wp/urlslab-download/32ae35f8987c69b1935b9f8ca5fca5bd/voip-phone-185x92.jpg 185w, https://www.liveagent.de/wp/urlslab-download/3757e4712e82f5c9b3656550d16b4074/voip-phone-110x55.jpg 110w, https://www.liveagent.de/wp/urlslab-download/b60d9fe2d3080929c33e0973bfd92b43/voip-phone-485x241.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1405px) 100vw, 1405px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/2f4097e84d7137d36a39ae2907765ae3/voip-phone.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1405" height="698" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="VoIP phone" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/ab00df909eb30f102c3395887f583774/voip-phone.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-voip-implementierung-checkliste"><a href="https://www.liveagent.de/checklists/voip-implementierung-checkliste/" title="Sie können es sich nicht leisten, diese Checkliste für die VoIP-Implementierung zu ignorieren. Hier ist, was Sie für einen erfolgreichen und leicht nachvollziehbaren Prozess benötigen." hreflang="de-DE" onover-preload="1">VoIP-Implementierung – Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/voip-implementierung-checkliste/" class="Category__item__excerpt item-excerpt" title="Sie können es sich nicht leisten, diese Checkliste für die VoIP-Implementierung zu ignorieren. Hier ist, was Sie für einen erfolgreichen und leicht nachvollziehbaren Prozess benötigen." hreflang="de-DE" onover-preload="1"> <p> Wahrscheinlich gehen Ihnen viele Fragen durch den Kopf – für welche Software… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="customer-service-de" data-href="https://www.liveagent.de/checklists/helpdesk-qualitaetssicherungscheckliste/"> <a href="https://www.liveagent.de/checklists/helpdesk-qualitaetssicherungscheckliste/" class="Category__item--blogLike__thumbnail" title="Entdecken Sie unsere umfassende Helpdesk-Qualitätssicherungscheckliste, um exzellenten Kundenservice zu bieten. Erfahren Sie, wie Sie Empathie zeigen, Lösungen vorschlagen und zusätzliche Unterstützung anbieten, um Ihre Kunden zufriedenzustellen und häufige Fehler zu vermeiden. Perfekt für Kundenbetreuer, Manager und IT-Profis, die die Servicequalität kontinuierlich verbessern möchten. Besuchen Sie uns und optimieren Sie Ihren Helpdesk-Service!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/80be78739e331ef4f0f91ea2ce0ebcba/help-desk-agent-working.jpg.webp 1183w, https://www.liveagent.de/wp/urlslab-download/a41f6677c05a309633fd4dc8761f9756/help-desk-agent-working-300x200.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/9ab3b11248a8390e80927233c4119530/help-desk-agent-working-1024x682.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/4094b36b9b29191207f110c2f58d240c/help-desk-agent-working-768x512.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/1b101a5e2f5f251d430f7876ad3d89c1/help-desk-agent-working-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/bf0afb949491b58df84fec035a700d45/help-desk-agent-working-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/859aed0d633eb09fc0dd841bc854b629/help-desk-agent-working-503x335.jpg.webp 503w, https://www.liveagent.de/wp/urlslab-download/3b2c85309d4daa88615eea7da611a09e/help-desk-agent-working-601x400.jpg.webp 601w, https://www.liveagent.de/wp/urlslab-download/0617fab98c119faf9642da3c544a4761/help-desk-agent-working-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/cf7b5fcbe16b87cda529c868a260c501/help-desk-agent-working-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/89aa6fc77217052f9d628941922f2629/help-desk-agent-working-485x323.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1183px) 100vw, 1183px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/326a4fd4b8354972799ec65f04ee213a/help-desk-agent-working.jpg 1183w, https://www.liveagent.de/wp/urlslab-download/613458d03faa5c5b3b7deffe26298027/help-desk-agent-working-300x200.jpg 300w, https://www.liveagent.de/wp/urlslab-download/47439da5c9fd75f80b522a155d5982d4/help-desk-agent-working-1024x682.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/345ea2f03434cdb93af0a2fd04cede0f/help-desk-agent-working-768x512.jpg 768w, https://www.liveagent.de/wp/urlslab-download/c799a2484ee2b283a4d7ebe82695e014/help-desk-agent-working-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/218e4fdedb5887846b9d47f9ec8bf341/help-desk-agent-working-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/955ea2dc47594be353a6bea5ef03199e/help-desk-agent-working-503x335.jpg 503w, https://www.liveagent.de/wp/urlslab-download/1bbca3676995bf339ac2565c43c5fc23/help-desk-agent-working-601x400.jpg 601w, https://www.liveagent.de/wp/urlslab-download/db8a3fa49b9c34fb036ab5540b823ea4/help-desk-agent-working-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/2ea30361bc5bf0c49d0055e6754a9a4b/help-desk-agent-working-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/95f779b6a761c3b79783d9fca23f9aca/help-desk-agent-working-485x323.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1183px) 100vw, 1183px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/80be78739e331ef4f0f91ea2ce0ebcba/help-desk-agent-working.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1183" height="788" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Help desk agent working" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/326a4fd4b8354972799ec65f04ee213a/help-desk-agent-working.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-helpdesk-qualit-tssicherungscheckliste"><a href="https://www.liveagent.de/checklists/helpdesk-qualitaetssicherungscheckliste/" title="Entdecken Sie unsere umfassende Helpdesk-Qualitätssicherungscheckliste, um exzellenten Kundenservice zu bieten. Erfahren Sie, wie Sie Empathie zeigen, Lösungen vorschlagen und zusätzliche Unterstützung anbieten, um Ihre Kunden zufriedenzustellen und häufige Fehler zu vermeiden. Perfekt für Kundenbetreuer, Manager und IT-Profis, die die Servicequalität kontinuierlich verbessern möchten. Besuchen Sie uns und optimieren Sie Ihren Helpdesk-Service!" hreflang="de-DE" onover-preload="1">Helpdesk- Qualitätssicherungscheckliste</a></h3> <a href="https://www.liveagent.de/checklists/helpdesk-qualitaetssicherungscheckliste/" class="Category__item__excerpt item-excerpt" title="Entdecken Sie unsere umfassende Helpdesk-Qualitätssicherungscheckliste, um exzellenten Kundenservice zu bieten. Erfahren Sie, wie Sie Empathie zeigen, Lösungen vorschlagen und zusätzliche Unterstützung anbieten, um Ihre Kunden zufriedenzustellen und häufige Fehler zu vermeiden. Perfekt für Kundenbetreuer, Manager und IT-Profis, die die Servicequalität kontinuierlich verbessern möchten. Besuchen Sie uns und optimieren Sie Ihren Helpdesk-Service!" hreflang="de-DE" onover-preload="1"> <p> Stellen Sie sicher, dass Ihre Helpdesk-Services von hoher Qualität sind. Leicht gesagt,… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="call-center-de" data-href="https://www.liveagent.de/checklists/callcenter-qualitaetssicherung-checkliste/"> <a href="https://www.liveagent.de/checklists/callcenter-qualitaetssicherung-checkliste/" class="Category__item--blogLike__thumbnail" title="Verwenden Sie diese Qualitätssicherung-Checkliste für Callcenter, um sicherzustellen, dass Ihre Angestellten fähig sind, jeden Anruf zu bearbeiten - ohne Ausnahme." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/71dca792ebb5f6743a4be6ffc8e43e14/call-center-agent-on-laptop-headphones-on-table.jpg.webp 1183w, https://www.liveagent.de/wp/urlslab-download/c07a102af077a9558fdfe7c9be1a49da/call-center-agent-on-laptop-headphones-on-table-300x200.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/aa7a4fa5dad4ad23f59c8c76bbf24c9c/call-center-agent-on-laptop-headphones-on-table-1024x681.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/4683a7ea18a3535300835c28403755cf/call-center-agent-on-laptop-headphones-on-table-768x511.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/0cf978dbbcde5f37f59fd258a98cf48d/call-center-agent-on-laptop-headphones-on-table-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/1abb6a9f4dceedfe00d9f831b9960e11/call-center-agent-on-laptop-headphones-on-table-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/01ae7116b72002f211220a9fc1229285/call-center-agent-on-laptop-headphones-on-table-504x335.jpg.webp 504w, https://www.liveagent.de/wp/urlslab-download/7678765464b5c388011cb5116d169443/call-center-agent-on-laptop-headphones-on-table-601x400.jpg.webp 601w, https://www.liveagent.de/wp/urlslab-download/5022389d0eb48d75d19a815c432d902f/call-center-agent-on-laptop-headphones-on-table-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/f6b6ef204577024e682194096ba57830/call-center-agent-on-laptop-headphones-on-table-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/3322be35652347c498b5597064c678e0/call-center-agent-on-laptop-headphones-on-table-485x323.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1183px) 100vw, 1183px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/ee30c8bc113a0900fb33b06af6f721ad/call-center-agent-on-laptop-headphones-on-table.jpg 1183w, https://www.liveagent.de/wp/urlslab-download/b42ade0d27f56c1f7ccbf7b0c0989574/call-center-agent-on-laptop-headphones-on-table-300x200.jpg 300w, https://www.liveagent.de/wp/urlslab-download/87763e7f29522f1b97ce001cef0d3fef/call-center-agent-on-laptop-headphones-on-table-1024x681.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/ba6773380f2b9ca13a54779c1a57ab9a/call-center-agent-on-laptop-headphones-on-table-768x511.jpg 768w, https://www.liveagent.de/wp/urlslab-download/bab163d7adc59314bab9369409f96463/call-center-agent-on-laptop-headphones-on-table-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/0cfdf047f233d14d24b5222febfce698/call-center-agent-on-laptop-headphones-on-table-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/d8fcd692b090898013f921bef0b68354/call-center-agent-on-laptop-headphones-on-table-504x335.jpg 504w, https://www.liveagent.de/wp/urlslab-download/d29306a6ac4fc60319bbf4edba40e06a/call-center-agent-on-laptop-headphones-on-table-601x400.jpg 601w, https://www.liveagent.de/wp/urlslab-download/0527e1bc7fc0d095c92e66531adca827/call-center-agent-on-laptop-headphones-on-table-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/f9bd1601c8e8dc5c2d7593fe7c1cf6f4/call-center-agent-on-laptop-headphones-on-table-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/29c5fdd8f78dbee086567ca430229b9e/call-center-agent-on-laptop-headphones-on-table-485x323.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1183px) 100vw, 1183px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/71dca792ebb5f6743a4be6ffc8e43e14/call-center-agent-on-laptop-headphones-on-table.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1183" height="787" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="call center agent working on laptop with headphones on table" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/ee30c8bc113a0900fb33b06af6f721ad/call-center-agent-on-laptop-headphones-on-table.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Call Center</span> </div> <h3 class="Category__item__title item-title" id="h-qualit-tssicherungs-checkliste-f-r-callcenter"><a href="https://www.liveagent.de/checklists/callcenter-qualitaetssicherung-checkliste/" title="Verwenden Sie diese Qualitätssicherung-Checkliste für Callcenter, um sicherzustellen, dass Ihre Angestellten fähig sind, jeden Anruf zu bearbeiten - ohne Ausnahme." hreflang="de-DE" onover-preload="1">Qualitätssicherungs-Checkliste für Callcenter</a></h3> <a href="https://www.liveagent.de/checklists/callcenter-qualitaetssicherung-checkliste/" class="Category__item__excerpt item-excerpt" title="Verwenden Sie diese Qualitätssicherung-Checkliste für Callcenter, um sicherzustellen, dass Ihre Angestellten fähig sind, jeden Anruf zu bearbeiten - ohne Ausnahme." hreflang="de-DE" onover-preload="1"> <p> Leiten Sie ein Callcenter und möchten sicherstellen, dass Ihr Team die besten… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="call-center-de" data-href="https://www.liveagent.de/checklists/taegliche-checkliste-fuer-den-callcenter-supervisor/"> <a href="https://www.liveagent.de/checklists/taegliche-checkliste-fuer-den-callcenter-supervisor/" class="Category__item--blogLike__thumbnail" title="Das Leben des Callcenter-Supervisors kann hektisch sein, aber es gibt Möglichkeiten, es einfacher zu machen. Schauen Sie sich unsere tägliche Checkliste für den Callcenter-Supervisoren an, um immer organisiert zu bleiben!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/6491d17fbf0ac50eba8e1af4b7fb7831/call-center-office-with-agents-edited.jpg.webp 1502w, https://www.liveagent.de/wp/urlslab-download/5a3037285ac629f006043f78d464576a/call-center-office-with-agents-edited-300x169.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/8ffc1bdc90e276bf9878aa0f56db9e2e/call-center-office-with-agents-edited-1024x576.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/86ea441424554c8086c31c68e9ee2bcf/call-center-office-with-agents-edited-768x432.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/d3ea705f9321a0ce93b04a7e0d23ab0f/call-center-office-with-agents-edited-89x50.jpg.webp 89w, https://www.liveagent.de/wp/urlslab-download/4272cf4f8d20e500344f0ba01bda3859/call-center-office-with-agents-edited-44x25.jpg.webp 44w, https://www.liveagent.de/wp/urlslab-download/d5232af6226f2d804a05d5510c26aa6a/call-center-office-with-agents-edited-595x335.jpg.webp 595w, https://www.liveagent.de/wp/urlslab-download/23cf41d5a27f90781159318d7d18e52e/call-center-office-with-agents-edited-700x394.jpg.webp 700w, https://www.liveagent.de/wp/urlslab-download/c0d85c2020eca1db69c1ec62f6e7c865/call-center-office-with-agents-edited-185x104.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/35053e0c3e15650e0a92a2ce9220f565/call-center-office-with-agents-edited-110x62.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/491edb3810f9ed56a959d1668c151123/call-center-office-with-agents-edited-485x273.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1502px) 100vw, 1502px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/478407eca1f596f531c58870acdc4d50/call-center-office-with-agents-edited.jpg 1502w, https://www.liveagent.de/wp/urlslab-download/a8ad724ed7e24ef38925a761cab70407/call-center-office-with-agents-edited-300x169.jpg 300w, https://www.liveagent.de/wp/urlslab-download/5b5ae3f8efb7dfeb4bc18346873613b4/call-center-office-with-agents-edited-1024x576.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/55c25887e9209ed14ea984501b50ad9b/call-center-office-with-agents-edited-768x432.jpg 768w, https://www.liveagent.de/wp/urlslab-download/d1e100dcaa631c1e57ba87b1f2ee9ada/call-center-office-with-agents-edited-89x50.jpg 89w, https://www.liveagent.de/wp/urlslab-download/0421f4af3de970edf795546e40997ee8/call-center-office-with-agents-edited-44x25.jpg 44w, https://www.liveagent.de/wp/urlslab-download/2bdc9345298944bcfa40e5e6d362a924/call-center-office-with-agents-edited-595x335.jpg 595w, https://www.liveagent.de/wp/urlslab-download/ce3f8e1821c0f8fdaa2d8050e77363a4/call-center-office-with-agents-edited-700x394.jpg 700w, https://www.liveagent.de/wp/urlslab-download/39acb2b466580c7223dfc1984f9a2175/call-center-office-with-agents-edited-185x104.jpg 185w, https://www.liveagent.de/wp/urlslab-download/0dc9b9942857bc4badd348122b3381da/call-center-office-with-agents-edited-110x62.jpg 110w, https://www.liveagent.de/wp/urlslab-download/f0e83c89621bc136becbe505ffb45ee1/call-center-office-with-agents-edited-485x273.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1502px) 100vw, 1502px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/6491d17fbf0ac50eba8e1af4b7fb7831/call-center-office-with-agents-edited.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1502" height="845" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/478407eca1f596f531c58870acdc4d50/call-center-office-with-agents-edited.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Call Center</span> </div> <h3 class="Category__item__title item-title" id="h-t-gliche-checkliste-f-r-den-callcenter-supervisor"><a href="https://www.liveagent.de/checklists/taegliche-checkliste-fuer-den-callcenter-supervisor/" title="Das Leben des Callcenter-Supervisors kann hektisch sein, aber es gibt Möglichkeiten, es einfacher zu machen. Schauen Sie sich unsere tägliche Checkliste für den Callcenter-Supervisoren an, um immer organisiert zu bleiben!" hreflang="de-DE" onover-preload="1">Tägliche Checkliste für den Callcenter-Supervisor</a></h3> <a href="https://www.liveagent.de/checklists/taegliche-checkliste-fuer-den-callcenter-supervisor/" class="Category__item__excerpt item-excerpt" title="Das Leben des Callcenter-Supervisors kann hektisch sein, aber es gibt Möglichkeiten, es einfacher zu machen. Schauen Sie sich unsere tägliche Checkliste für den Callcenter-Supervisoren an, um immer organisiert zu bleiben!" hreflang="de-DE" onover-preload="1"> <p> Die Arbeit eines Callcenter-Supervisors ist nie erledigt – er ist ständig unterwegs,… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="seo-de" data-href="https://www.liveagent.de/checklists/seo-checkliste-fuer-neue-webseiten/"> <a href="https://www.liveagent.de/checklists/seo-checkliste-fuer-neue-webseiten/" class="Category__item--blogLike__thumbnail" title="Entdecken Sie die ultimative SEO-Checkliste für neue Webseiten und steigern Sie Ihr Suchmaschinenranking mit praktischen Tipps und Tools!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/b49d7e85ea6942d6857889c59028465c/New-web-SEO-checklist-Feature.png.webp 960w, https://www.liveagent.de/wp/urlslab-download/0edbef9bbaecfb59393f9f40b76475ed/New-web-SEO-checklist-Feature-300x200.png.webp 300w, https://www.liveagent.de/wp/urlslab-download/ae7cd2ab60beba3bcb9bb7bbef974a22/New-web-SEO-checklist-Feature-768x512.png.webp 768w, https://www.liveagent.de/wp/urlslab-download/7390914f3ed0aeb969bd5ec96180592d/New-web-SEO-checklist-Feature-75x50.png.webp 75w, https://www.liveagent.de/wp/urlslab-download/64f7c57b9a6383de4e18c1c34618ec1e/New-web-SEO-checklist-Feature-38x25.png.webp 38w, https://www.liveagent.de/wp/urlslab-download/c2184d36e116e718ed504c9f3b99fa4c/New-web-SEO-checklist-Feature-503x335.png.webp 503w, https://www.liveagent.de/wp/urlslab-download/5d860b81439f52518e8725dc0ad66a5c/New-web-SEO-checklist-Feature-600x400.png.webp 600w, https://www.liveagent.de/wp/urlslab-download/f0ef573d956b7e28cd1d49e8a0299c8b/New-web-SEO-checklist-Feature-185x123.png.webp 185w, https://www.liveagent.de/wp/urlslab-download/6bfd54379faacd653a33a3fe2386d501/New-web-SEO-checklist-Feature-110x73.png.webp 110w, https://www.liveagent.de/wp/urlslab-download/4c18b92f3d7e07c78a829a50d1184f02/New-web-SEO-checklist-Feature-485x323.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 960px) 100vw, 960px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/dddfeef225694f0ea131b25d145ffd65/New-web-SEO-checklist-Feature.png 960w, https://www.liveagent.de/wp/urlslab-download/accbfe3c4b4545f8b90863ac0afee0ec/New-web-SEO-checklist-Feature-300x200.png 300w, https://www.liveagent.de/wp/urlslab-download/02223a81c3952296860be5bac058661f/New-web-SEO-checklist-Feature-768x512.png 768w, https://www.liveagent.de/wp/urlslab-download/fef652587048a4944f2363c88245306e/New-web-SEO-checklist-Feature-75x50.png 75w, https://www.liveagent.de/wp/urlslab-download/176dd74e51db6305cbd23edc3b72bdd8/New-web-SEO-checklist-Feature-38x25.png 38w, https://www.liveagent.de/wp/urlslab-download/2b1db29a745aef61529b2daa0c8475ef/New-web-SEO-checklist-Feature-503x335.png 503w, https://www.liveagent.de/wp/urlslab-download/701ae67101b942830676327e002201d3/New-web-SEO-checklist-Feature-600x400.png 600w, https://www.liveagent.de/wp/urlslab-download/ca45277f923ab59ffed08224ec83c569/New-web-SEO-checklist-Feature-185x123.png 185w, https://www.liveagent.de/wp/urlslab-download/9e52066030703370562e841d33112e93/New-web-SEO-checklist-Feature-110x73.png 110w, https://www.liveagent.de/wp/urlslab-download/4ebdfc247724980111732395d12d069a/New-web-SEO-checklist-Feature-485x323.png 485w" urlslab-lazy="yes" sizes="(max-width: 960px) 100vw, 960px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/b49d7e85ea6942d6857889c59028465c/New-web-SEO-checklist-Feature.png.webp" urlslab-lazy="yes" type="image/webp"></source><img width="960" height="640" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="New web SEO checklist" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/dddfeef225694f0ea131b25d145ffd65/New-web-SEO-checklist-Feature.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">SEO</span> </div> <h3 class="Category__item__title item-title" id="h-seo-checkliste-f-r-neue-webseiten"><a href="https://www.liveagent.de/checklists/seo-checkliste-fuer-neue-webseiten/" title="Entdecken Sie die ultimative SEO-Checkliste für neue Webseiten und steigern Sie Ihr Suchmaschinenranking mit praktischen Tipps und Tools!" hreflang="de-DE" onover-preload="1">SEO-Checkliste für neue Webseiten</a></h3> <a href="https://www.liveagent.de/checklists/seo-checkliste-fuer-neue-webseiten/" class="Category__item__excerpt item-excerpt" title="Entdecken Sie die ultimative SEO-Checkliste für neue Webseiten und steigern Sie Ihr Suchmaschinenranking mit praktischen Tipps und Tools!" hreflang="de-DE" onover-preload="1"> <p> Möchten Sie eine neue Webseite veröffentlichen? Falls ja sollten Sie zuerst diese… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="marketing-de" data-href="https://www.liveagent.de/checklists/checkliste-fuer-das-marketing-audit/"> <a href="https://www.liveagent.de/checklists/checkliste-fuer-das-marketing-audit/" class="Category__item--blogLike__thumbnail" title="Entdecken Sie unsere umfassende Marketing-Audit-Checkliste für effiziente Zielmarktbestimmung, SWOT-Analysen und Strategiebewertung." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/245fe59d3b6ed186a80103bb50c50696/planning-marketing-strategy.jpg.webp 906w, https://www.liveagent.de/wp/urlslab-download/0cdd3f5b14df15ba50d6c297b5588014/planning-marketing-strategy-300x192.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/2b3aa548fde15b785233249f705bf247/planning-marketing-strategy-768x492.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/26a5fc70d0a6eb96a637f3ed4cb4f37e/planning-marketing-strategy-78x50.jpg.webp 78w, https://www.liveagent.de/wp/urlslab-download/e227f1eabf9b0d0a27906f9a3a6ab8d2/planning-marketing-strategy-39x25.jpg.webp 39w, https://www.liveagent.de/wp/urlslab-download/1414f5e5c61d056501c975509fff06ca/planning-marketing-strategy-523x335.jpg.webp 523w, https://www.liveagent.de/wp/urlslab-download/9e28e50db8f7b7f0f239e8b03a270a9a/planning-marketing-strategy-625x400.jpg.webp 625w, https://www.liveagent.de/wp/urlslab-download/fba27b3f70fa104223f0ca86dd1accb3/planning-marketing-strategy-185x118.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/da2b43e76cfc0658e9139dcba10a2d01/planning-marketing-strategy-110x70.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/5d4833babaaf1ddef0cee62db66acf39/planning-marketing-strategy-485x310.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 906px) 100vw, 906px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/70aa10a8816f74ba5361b097c082f8d7/planning-marketing-strategy.jpg 906w, https://www.liveagent.de/wp/urlslab-download/a087da0157c1aab961688762b26ffedf/planning-marketing-strategy-300x192.jpg 300w, https://www.liveagent.de/wp/urlslab-download/4781214a31ea95d6b0a268a147c5c382/planning-marketing-strategy-768x492.jpg 768w, https://www.liveagent.de/wp/urlslab-download/fcaeceb9e0b5cfec289ce9940249404f/planning-marketing-strategy-78x50.jpg 78w, https://www.liveagent.de/wp/urlslab-download/e24e9d3f16a40b27efb34302b46760f6/planning-marketing-strategy-39x25.jpg 39w, https://www.liveagent.de/wp/urlslab-download/6f8d245c8be0fc88d80dd13d7d0f98fe/planning-marketing-strategy-523x335.jpg 523w, https://www.liveagent.de/wp/urlslab-download/ad8b5e6838395fd9eec144c6ffa089b5/planning-marketing-strategy-625x400.jpg 625w, https://www.liveagent.de/wp/urlslab-download/06ae39665174a32bb72f161f7011b57a/planning-marketing-strategy-185x118.jpg 185w, https://www.liveagent.de/wp/urlslab-download/d29a3e4af681b6298971d4e96f7dd235/planning-marketing-strategy-110x70.jpg 110w, https://www.liveagent.de/wp/urlslab-download/a1f011fa0c00f3224783d04fbd1de27a/planning-marketing-strategy-485x310.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 906px) 100vw, 906px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/245fe59d3b6ed186a80103bb50c50696/planning-marketing-strategy.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="906" height="580" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/70aa10a8816f74ba5361b097c082f8d7/planning-marketing-strategy.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Marketing</span> </div> <h3 class="Category__item__title item-title" id="h-checkliste-f-r-dasmarketing-audit"><a href="https://www.liveagent.de/checklists/checkliste-fuer-das-marketing-audit/" title="Entdecken Sie unsere umfassende Marketing-Audit-Checkliste für effiziente Zielmarktbestimmung, SWOT-Analysen und Strategiebewertung." hreflang="de-DE" onover-preload="1">Checkliste für dasMarketing-Audit</a></h3> <a href="https://www.liveagent.de/checklists/checkliste-fuer-das-marketing-audit/" class="Category__item__excerpt item-excerpt" title="Entdecken Sie unsere umfassende Marketing-Audit-Checkliste für effiziente Zielmarktbestimmung, SWOT-Analysen und Strategiebewertung." hreflang="de-DE" onover-preload="1"> <p> Die Durchführung eines Marketing-Audits ist eine der wichtigsten Aufgaben für jedes Unternehmen.… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="marketing-de" data-href="https://www.liveagent.de/checklists/social-media-management-checkliste/"> <a href="https://www.liveagent.de/checklists/social-media-management-checkliste/" class="Category__item--blogLike__thumbnail" title="Möchten Sie soziale Medien wie ein Profi verwalten? Mit Hilfe dieser Social-Media-Management-Checkliste heben Ihre Accounts ab." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/30693e5bac87f95f1c1ae6ada3b539b8/checking-instagram-social-media-on-phone.jpg.webp 1263w, https://www.liveagent.de/wp/urlslab-download/e3600d8395078d0928e6d96d25742429/checking-instagram-social-media-on-phone-300x199.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/f93607175afcc6ffdf4611349fa30664/checking-instagram-social-media-on-phone-1024x679.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/f1c00f445e10fd3304ccd1d811c9a183/checking-instagram-social-media-on-phone-768x510.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/0ab40207d72d47e710ad489b2abe72d4/checking-instagram-social-media-on-phone-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/52bb535658cefecb0d0b8addbf2ec059/checking-instagram-social-media-on-phone-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/0a957de37eea7d39321f1340fa471df4/checking-instagram-social-media-on-phone-505x335.jpg.webp 505w, https://www.liveagent.de/wp/urlslab-download/ddb2b0f52687ac05003e61f812784666/checking-instagram-social-media-on-phone-603x400.jpg.webp 603w, https://www.liveagent.de/wp/urlslab-download/157d66b2d3fc9a81e7817d2a6bcd1d99/checking-instagram-social-media-on-phone-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/dd064211f05fc3f789e2e2d51585cfba/checking-instagram-social-media-on-phone-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/05b988cf41eb41520802231496f1d9b6/checking-instagram-social-media-on-phone-485x322.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1263px) 100vw, 1263px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/aea86d881adf0f067e247a3fd1224474/checking-instagram-social-media-on-phone.jpg 1263w, https://www.liveagent.de/wp/urlslab-download/8e57aadfc918dd2ea4ba0eddc31f217a/checking-instagram-social-media-on-phone-300x199.jpg 300w, https://www.liveagent.de/wp/urlslab-download/ce195041c1cffde324182932daa099f0/checking-instagram-social-media-on-phone-1024x679.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/11bc86ab35a75c0161d050f6f42ceabc/checking-instagram-social-media-on-phone-768x510.jpg 768w, https://www.liveagent.de/wp/urlslab-download/697b7e1b82947567f6318bbd8a013208/checking-instagram-social-media-on-phone-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/9619bc50d167e70050bf9dc32029f2e9/checking-instagram-social-media-on-phone-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/8cc737748c0bcd88f0adc1b9cd5ea20f/checking-instagram-social-media-on-phone-505x335.jpg 505w, https://www.liveagent.de/wp/urlslab-download/81195d20c1d8e91f269edf1ec61f66b1/checking-instagram-social-media-on-phone-603x400.jpg 603w, https://www.liveagent.de/wp/urlslab-download/17b2a5fc0eaa66b8be5b93c922557c77/checking-instagram-social-media-on-phone-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/bf8495cbb3317bd3530a096e9c7c51a9/checking-instagram-social-media-on-phone-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/8c09889bd2498f5ae4955f687182ac92/checking-instagram-social-media-on-phone-485x322.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1263px) 100vw, 1263px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/30693e5bac87f95f1c1ae6ada3b539b8/checking-instagram-social-media-on-phone.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1263" height="838" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/aea86d881adf0f067e247a3fd1224474/checking-instagram-social-media-on-phone.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Marketing</span> </div> <h3 class="Category__item__title item-title" id="h-social-media-management-checkliste"><a href="https://www.liveagent.de/checklists/social-media-management-checkliste/" title="Möchten Sie soziale Medien wie ein Profi verwalten? Mit Hilfe dieser Social-Media-Management-Checkliste heben Ihre Accounts ab." hreflang="de-DE" onover-preload="1">Social-Media-Management- Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/social-media-management-checkliste/" class="Category__item__excerpt item-excerpt" title="Möchten Sie soziale Medien wie ein Profi verwalten? Mit Hilfe dieser Social-Media-Management-Checkliste heben Ihre Accounts ab." hreflang="de-DE" onover-preload="1"> <p> Social-Media-Management kann für jedes Unternehmen eine entmutigende Aufgabe sein. Bei der Menge… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="call-center-de customer-service-de" data-href="https://www.liveagent.de/checklists/callcenter-uebergangscheckliste/"> <a href="https://www.liveagent.de/checklists/callcenter-uebergangscheckliste/" class="Category__item--blogLike__thumbnail" title="Sie möchten Ihren Softwareanbieter wechseln, wissen aber nicht, wo Sie anfangen sollen? Diese ultimative Callcenter-Übergangscheckliste hilft Ihnen dabei, den Prozess problemlos zu meistern." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/cc871274a9a052a9d13aacd4effd8162/call-center-transition-1.jpg.webp 1500w, https://www.liveagent.de/wp/urlslab-download/fa5dd13ffabb38606210d3984d018621/call-center-transition-1-300x214.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/a6b582bbd03d1d1b871a2ce1378ebf24/call-center-transition-1-1024x731.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/b4f6be78ea592a42ca17f52f1115e74e/call-center-transition-1-768x548.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/2fd4afe468e25b19f73991e047f49c11/call-center-transition-1-70x50.jpg.webp 70w, https://www.liveagent.de/wp/urlslab-download/465de4d3121e54d8ccae96ad2402a959/call-center-transition-1-35x25.jpg.webp 35w, https://www.liveagent.de/wp/urlslab-download/bbbc6f04c1105928e0257eda1e72ef0d/call-center-transition-1-469x335.jpg.webp 469w, https://www.liveagent.de/wp/urlslab-download/1e81f45eb04bcf474acba6ecf731fe3a/call-center-transition-1-560x400.jpg.webp 560w, https://www.liveagent.de/wp/urlslab-download/592642a15abbd6e85b2b72b41ec08e81/call-center-transition-1-185x132.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/5f549daa2616796974a09e22f1708431/call-center-transition-1-110x79.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/7d81ab451151cc0aae401a5d0d48728e/call-center-transition-1-485x346.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1500px) 100vw, 1500px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/6d18027f9eae2142e5df483600974fc5/call-center-transition-1.jpg 1500w, https://www.liveagent.de/wp/urlslab-download/d25ccdfca33213fa5d0016dd8c0cf9e3/call-center-transition-1-300x214.jpg 300w, https://www.liveagent.de/wp/urlslab-download/95f56c4fbe30ee37ea35f2d2c7dcc5fe/call-center-transition-1-1024x731.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/239fca8078f66184abcc8e3e0b00cfb6/call-center-transition-1-768x548.jpg 768w, https://www.liveagent.de/wp/urlslab-download/85f60975d5eaf6e99ba22ff7f20996c4/call-center-transition-1-70x50.jpg 70w, https://www.liveagent.de/wp/urlslab-download/e82a9daa55e8d4c3dc33b0956c369a0e/call-center-transition-1-35x25.jpg 35w, https://www.liveagent.de/wp/urlslab-download/389aea3f78b70aa0859bb0a0935da543/call-center-transition-1-469x335.jpg 469w, https://www.liveagent.de/wp/urlslab-download/2542364948cbb8bdb736df24dcd306ed/call-center-transition-1-560x400.jpg 560w, https://www.liveagent.de/wp/urlslab-download/99f2e0055269450b82a652d120245c88/call-center-transition-1-185x132.jpg 185w, https://www.liveagent.de/wp/urlslab-download/ff482aaadce8f2bbb9ee7bf8ebf7d172/call-center-transition-1-110x79.jpg 110w, https://www.liveagent.de/wp/urlslab-download/532d025a002e05bc9198f25fcd995409/call-center-transition-1-485x346.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1500px) 100vw, 1500px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/cc871274a9a052a9d13aacd4effd8162/call-center-transition-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1500" height="1071" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/6d18027f9eae2142e5df483600974fc5/call-center-transition-1.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-callcenter-bergangscheckliste"><a href="https://www.liveagent.de/checklists/callcenter-uebergangscheckliste/" title="Sie möchten Ihren Softwareanbieter wechseln, wissen aber nicht, wo Sie anfangen sollen? Diese ultimative Callcenter-Übergangscheckliste hilft Ihnen dabei, den Prozess problemlos zu meistern." hreflang="de-DE" onover-preload="1">Callcenter-Übergangscheckliste</a></h3> <a href="https://www.liveagent.de/checklists/callcenter-uebergangscheckliste/" class="Category__item__excerpt item-excerpt" title="Sie möchten Ihren Softwareanbieter wechseln, wissen aber nicht, wo Sie anfangen sollen? Diese ultimative Callcenter-Übergangscheckliste hilft Ihnen dabei, den Prozess problemlos zu meistern." hreflang="de-DE" onover-preload="1"> <p> Sind Sie dabei, Ihr Callcenter auf einen neuen Softwareanbieter umzustellen? Vielleicht möchten… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="call-center-de" data-href="https://www.liveagent.de/checklists/callcenter-einrichtungscheckliste/"> <a href="https://www.liveagent.de/checklists/callcenter-einrichtungscheckliste/" class="Category__item--blogLike__thumbnail" title="Umfassende Checkliste zur Einrichtung eines effektiven Callcenters: Von Zielen über Softwarewahl bis hin zur Mitarbeiterschulung. Optimieren Sie Ihr Callcenter!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/c7adcbb1c398ff9f899e84b10c3703f4/call-center-setup.jpg.webp 1500w, https://www.liveagent.de/wp/urlslab-download/24b7028ce9a50a5d81113651610f9759/call-center-setup-300x200.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/ec88fafe545d920dd3f0308f2ff0df16/call-center-setup-1024x683.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/c09130ace5399e7535df2ce4d8136801/call-center-setup-768x512.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/7878f208efff1391fdc8e44417cedfc6/call-center-setup-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/0126495ed362de48bfadb36f4eb22232/call-center-setup-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/52303db069697a9eb8e8db418d76c144/call-center-setup-503x335.jpg.webp 503w, https://www.liveagent.de/wp/urlslab-download/e8cc4a3a89232d8df462e70cfc8944f1/call-center-setup-600x400.jpg.webp 600w, https://www.liveagent.de/wp/urlslab-download/4abcae17fbcdff80866c5749f1760470/call-center-setup-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/e2802674bb618b80bd086d763bf654b0/call-center-setup-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/de6a5d8940fb2691a70c076a58d984c5/call-center-setup-485x323.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1500px) 100vw, 1500px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/743863183f186f87d27c854c61188d08/call-center-setup.jpg 1500w, https://www.liveagent.de/wp/urlslab-download/ff390b1c7382ced127121710a7a6a2cc/call-center-setup-300x200.jpg 300w, https://www.liveagent.de/wp/urlslab-download/2498b76c0d2107e071e17e3bd9b38ef6/call-center-setup-1024x683.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/6a521e873d1e6569a4d3c2bcd3080a47/call-center-setup-768x512.jpg 768w, https://www.liveagent.de/wp/urlslab-download/6e0f18e7a9d7e1de5a86d84fe1ad9d97/call-center-setup-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/bb7a7bf27944f39d7e4d2297d588c023/call-center-setup-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/bd8656c6deeee0f770bcf6be9bd3a70d/call-center-setup-503x335.jpg 503w, https://www.liveagent.de/wp/urlslab-download/0c72ef76e437deb90ee60a8345b4c9b5/call-center-setup-600x400.jpg 600w, https://www.liveagent.de/wp/urlslab-download/894984dc729d641c450f3a706c88e80f/call-center-setup-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/8162a0ccf19cb51b2c8feb06e502b640/call-center-setup-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/956ae52121a1fc949d5c74fddf93a081/call-center-setup-485x323.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1500px) 100vw, 1500px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/c7adcbb1c398ff9f899e84b10c3703f4/call-center-setup.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="1500" height="1000" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/743863183f186f87d27c854c61188d08/call-center-setup.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Call Center</span> </div> <h3 class="Category__item__title item-title" id="h-callcenter-einrichtungscheckliste"><a href="https://www.liveagent.de/checklists/callcenter-einrichtungscheckliste/" title="Umfassende Checkliste zur Einrichtung eines effektiven Callcenters: Von Zielen über Softwarewahl bis hin zur Mitarbeiterschulung. Optimieren Sie Ihr Callcenter!" hreflang="de-DE" onover-preload="1">Callcenter-Einrichtungscheckliste</a></h3> <a href="https://www.liveagent.de/checklists/callcenter-einrichtungscheckliste/" class="Category__item__excerpt item-excerpt" title="Umfassende Checkliste zur Einrichtung eines effektiven Callcenters: Von Zielen über Softwarewahl bis hin zur Mitarbeiterschulung. Optimieren Sie Ihr Callcenter!" hreflang="de-DE" onover-preload="1"> <p> Ein Callcenter ist eine Form des Kundenservice, die es seit Jahrzehnten gibt.… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="call-center-de" data-href="https://www.liveagent.de/checklists/callcenter-anforderungscheckliste/"> <a href="https://www.liveagent.de/checklists/callcenter-anforderungscheckliste/" class="Category__item--blogLike__thumbnail" title="Entdecken Sie die ultimative Callcenter-Anforderungscheckliste mit 20 wesentlichen Punkten für den Erfolg Ihres Callcenters. Von Software und Ausrüstung bis zu Schulung und Sicherheit – wir decken alles ab, um Ihnen einen reibungslosen Start zu garantieren. Perfekt für Startups und etablierte Unternehmen, um Effizienz und Produktivität zu maximieren. Besuchen Sie uns und sichern Sie den Erfolg Ihres Callcenters!" hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/5912bfcc2d63a3f1c4379052573847c1/call-center-requirements.jpg.webp 2508w, https://www.liveagent.de/wp/urlslab-download/fdd0619a8c66d8feefef85bad418d82f/call-center-requirements-300x200.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/f732060490032de3b7b8dc01fab58396/call-center-requirements-1024x683.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/ba5580d5c27da4331bb2df32bfb708ab/call-center-requirements-768x512.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/0c6a867feb9498586914896105e363f9/call-center-requirements-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/e3bc5c172da028dbce71d22ed5860822/call-center-requirements-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/f0ea78d0086b36b3c44058235f1dcd61/call-center-requirements-503x335.jpg.webp 503w, https://www.liveagent.de/wp/urlslab-download/99f1dc012ce526b5e14abb5e30253459/call-center-requirements-600x400.jpg.webp 600w, https://www.liveagent.de/wp/urlslab-download/43d53b6703ce0593718b51dc2363c5cc/call-center-requirements-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/5782e0595e18ed82e7bafa91d2d2e98b/call-center-requirements-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/1cf861a8bda650cd3227d11bbcdf1127/call-center-requirements-485x323.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2508px) 100vw, 2508px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/d1ad0ccb8a70c0dbf384315ce6871d78/call-center-requirements.jpg 2508w, https://www.liveagent.de/wp/urlslab-download/fd4f58f6b1b74dcb582547f72c4714ff/call-center-requirements-300x200.jpg 300w, https://www.liveagent.de/wp/urlslab-download/4356e7b305ac7ecac9bc16e2ce8bc97d/call-center-requirements-1024x683.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/8458b6513c7411f68cb586ff3782f89c/call-center-requirements-768x512.jpg 768w, https://www.liveagent.de/wp/urlslab-download/9aa833162254ff125e3949307dce903f/call-center-requirements-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/53ba1f2fa264fc82852738bafb684881/call-center-requirements-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/e819f0fceef773c04b2077f7da27a440/call-center-requirements-503x335.jpg 503w, https://www.liveagent.de/wp/urlslab-download/7e44b91c399a216355a1a86e1fb1c307/call-center-requirements-600x400.jpg 600w, https://www.liveagent.de/wp/urlslab-download/d12b959207ec50d446d8597c412709d8/call-center-requirements-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/5cf15aa84009fa353ee5cb5a602a5d53/call-center-requirements-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/acc5082ad54ada1fdc5ef3449035a5be/call-center-requirements-485x323.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2508px) 100vw, 2508px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/5912bfcc2d63a3f1c4379052573847c1/call-center-requirements.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="2508" height="1672" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Call center team" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/d1ad0ccb8a70c0dbf384315ce6871d78/call-center-requirements.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Call Center</span> </div> <h3 class="Category__item__title item-title" id="h-callcenter-anforderungscheckliste"><a href="https://www.liveagent.de/checklists/callcenter-anforderungscheckliste/" title="Entdecken Sie die ultimative Callcenter-Anforderungscheckliste mit 20 wesentlichen Punkten für den Erfolg Ihres Callcenters. Von Software und Ausrüstung bis zu Schulung und Sicherheit – wir decken alles ab, um Ihnen einen reibungslosen Start zu garantieren. Perfekt für Startups und etablierte Unternehmen, um Effizienz und Produktivität zu maximieren. Besuchen Sie uns und sichern Sie den Erfolg Ihres Callcenters!" hreflang="de-DE" onover-preload="1">Callcenter- Anforderungscheckliste</a></h3> <a href="https://www.liveagent.de/checklists/callcenter-anforderungscheckliste/" class="Category__item__excerpt item-excerpt" title="Entdecken Sie die ultimative Callcenter-Anforderungscheckliste mit 20 wesentlichen Punkten für den Erfolg Ihres Callcenters. Von Software und Ausrüstung bis zu Schulung und Sicherheit – wir decken alles ab, um Ihnen einen reibungslosen Start zu garantieren. Perfekt für Startups und etablierte Unternehmen, um Effizienz und Produktivität zu maximieren. Besuchen Sie uns und sichern Sie den Erfolg Ihres Callcenters!" hreflang="de-DE" onover-preload="1"> <p> Ein erfolgreiches Callcenter hängt von vielen Faktoren ab, aber wissen Sie, wie… </p> </a> </div> </li> <li class="Category__item Category__item--blogLike" data-category="customer-service-de" data-href="https://www.liveagent.de/checklists/kundendienstauswertung-checkliste/"> <a href="https://www.liveagent.de/checklists/kundendienstauswertung-checkliste/" class="Category__item--blogLike__thumbnail" title="Kundendienstauswertung-Checkliste ist Ihre Gelegenheit die Verbesserungspotenziale kennenzulernen. Achten Sie auf die Anregungen Ihrer Kunden." hreflang="de-DE" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/68bb78fb3e04eb6141ed52993ae72496/customer-service-evaluation-scaled.jpg.webp 2560w, https://www.liveagent.de/wp/urlslab-download/bbfb6ff89896a5a2d7c4f2cabcaf0243/customer-service-evaluation-300x200.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/3dcecb05fb52209df4c4c55528db4dbf/customer-service-evaluation-1024x683.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/067d98bb64470fa2e1648b5498fcaa3b/customer-service-evaluation-768x513.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/64b7b3eb15b29e976cdec8102a88d71e/customer-service-evaluation-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/367693c56e7edcb36fb86a348627b913/customer-service-evaluation-37x25.jpg.webp 37w, https://www.liveagent.de/wp/urlslab-download/5edfafdf2f8b144fb80af614e481aebf/customer-service-evaluation-502x335.jpg.webp 502w, https://www.liveagent.de/wp/urlslab-download/29cef380fc9b82dfc3f1fdb276ace40f/customer-service-evaluation-599x400.jpg.webp 599w, https://www.liveagent.de/wp/urlslab-download/a8d10c381d1855d0d4fbcaa05526ba86/customer-service-evaluation-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/cc588778d969a2bcdb7047863a5cb15d/customer-service-evaluation-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/0f09b3dc502873f7a68aab2400c00050/customer-service-evaluation-485x324.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/db5b7c6bb519cda2862dc89f1343b29b/customer-service-evaluation-scaled.jpg 2560w, https://www.liveagent.de/wp/urlslab-download/279f4e8ec100551b6150d8e763c7916b/customer-service-evaluation-300x200.jpg 300w, https://www.liveagent.de/wp/urlslab-download/ffa2ce440f131481b64a470a4a07e3e2/customer-service-evaluation-1024x683.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/af1ce9dcb5cf6cfa86f1695ecfc8f4f1/customer-service-evaluation-768x513.jpg 768w, https://www.liveagent.de/wp/urlslab-download/245549c265498868d421b06d09db857f/customer-service-evaluation-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/825ea2130aeae7fe0f5c5d9b93c1a59d/customer-service-evaluation-37x25.jpg 37w, https://www.liveagent.de/wp/urlslab-download/804d6aaf984472f24b33d1df3ae117fb/customer-service-evaluation-502x335.jpg 502w, https://www.liveagent.de/wp/urlslab-download/8abe34a0e8cdcd9d9a76ca9b458f1ba2/customer-service-evaluation-599x400.jpg 599w, https://www.liveagent.de/wp/urlslab-download/3b1736fc4d065bec0aedb4e7a7c4076b/customer-service-evaluation-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/44d9318f8f329cdc01ebaf2bbac17413/customer-service-evaluation-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/7d187da46c2e9f25427e1d5a1cb8988f/customer-service-evaluation-485x324.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/68bb78fb3e04eb6141ed52993ae72496/customer-service-evaluation-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img width="2560" height="1708" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" data-src="https://www.liveagent.de/wp/urlslab-download/db5b7c6bb519cda2862dc89f1343b29b/customer-service-evaluation-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture> </a> <div class="Category__item--blogLike__content"> <div class="Blog__item__meta__categories"> <span class="Blog__item__meta__category">Customer Service</span> </div> <h3 class="Category__item__title item-title" id="h-kundendienstauswertung-checkliste"><a href="https://www.liveagent.de/checklists/kundendienstauswertung-checkliste/" title="Kundendienstauswertung-Checkliste ist Ihre Gelegenheit die Verbesserungspotenziale kennenzulernen. Achten Sie auf die Anregungen Ihrer Kunden." hreflang="de-DE" onover-preload="1">Kundendienstauswertung- Checkliste</a></h3> <a href="https://www.liveagent.de/checklists/kundendienstauswertung-checkliste/" class="Category__item__excerpt item-excerpt" title="Kundendienstauswertung-Checkliste ist Ihre Gelegenheit die Verbesserungspotenziale kennenzulernen. Achten Sie auf die Anregungen Ihrer Kunden." hreflang="de-DE" onover-preload="1"> <p> Möchten Sie Ihren Kundenservice verbessern und noch einen Schritt weiter gehen? Wissen… </p> </a> </div> </li> </ul> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/testversion/" class="Button Button--full" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demonstration/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Erleben Sie LiveAgent in Aktion! Fordern Sie eine Demo an und entdecken Sie, wie unsere Software Ihnen hilft, Ihre Unternehmensziele zu erreichen, die Kundenzufriedenheit zu steigern und mehr Verkäufe zu generieren. Erhalten Sie Antworten auf all Ihre Fragen zu Preisen, Diensten und Funktionen." hreflang="de-DE" onover-preload="1"> <span>Eine Demo vereinbaren</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/auszeichnungen/" title="Capterra" hreflang="de-DE" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/auszeichnungen/" title="G2 Crowd" hreflang="de-DE" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; 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Fordern Sie eine Demo an und entdecken Sie, wie unsere Software Ihnen hilft, Ihre Unternehmensziele zu erreichen, die Kundenzufriedenheit zu steigern und mehr Verkäufe zu generieren. Erhalten Sie Antworten auf all Ihre Fragen zu Preisen, Diensten und Funktionen." hreflang="de-DE" onover-preload="1">Demo</a></li> <li id="menu-item-15916"><a href="/preise/" title="Entdecken Sie die flexiblen und kosteneffizienten Tarife von LiveAgent, beginnend bei nur $9/Monat! Profitieren Sie von einer kostenlosen Testversion und maßgeschneiderten Funktionen für kleine bis große Unternehmen, einschließlich umfassender Kundensupport-Tools und exklusiver Angebote für Startups. Keine Kreditkarte erforderlich, jederzeit kündbar!" hreflang="de-DE" onover-preload="1">Preise</a></li> <li id="menu-item-681244"><a href="https://www.liveagent.de/funktionen/" title="Are you looking for a feature-rich help desk solution? 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Visit now for expert insights and elevate your customer service experience!" hreflang="en-US" onover-preload="1">Alternativen</a></li> <li id="menu-item-15920"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Tour</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-40 widget_nav_menu"><div class="Footer__top__column__title h5">Support</div><div class="menu-footer-top-support-german-container"><ul id="menu-footer-top-support-german" class="menu"><li id="menu-item-15926"><a target="_blank" rel="noopener" href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Supportportal</a></li> <li id="menu-item-358803"><a href="https://www.liveagent.de/umzug/" title="Der Umzug zu LiveAgent ist einfach mit einem unserer vorgebauten Plugins. LiveAgent ist verfügbar in 43 unterschiedlichen Sprachübersetzungen und bietet sprachangepasste Widgets. LiveAgent bietet einen dauerhaft kostenlosen Plan, sowie drei andere Pläne zu günstigen Preisen." hreflang="de-DE" onover-preload="1">Datenmigration</a></li> <li id="menu-item-15930"><a target="_blank" rel="noopener" href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Systemstatus</a></li> <li id="menu-item-15929"><a target="_blank" rel="noopener" href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Änderungslog</a></li> <li id="menu-item-681246"><a href="https://www.liveagent.de/anfrage-stellen/" title="Stellen Sie eine Anfrage bei LiveAgent, der umfassenden Kundenservice-Software ohne Einrichtungsgebühr und Kreditkarte. Genießen Sie 24/7 Support und kündigen Sie jederzeit. Entdecken Sie über 180 fortschrittliche Funktionen, verbessern Sie Ihren Kundenservice und profitieren Sie von einer kostenlosen 14-Tage-Testversion. Fordern Sie Ihre Demo an und erfahren Sie, warum Unternehmen wie Forbes und Airbus auf LiveAgent vertrauen." hreflang="de-DE" onover-preload="1">Angebotsanfrage</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-41 widget_nav_menu"><div class="Footer__top__column__title h5">Unternehmen</div><div class="menu-footer-top-company-german-container"><ul id="menu-footer-top-company-german" class="menu"><li id="menu-item-681237"><a href="https://www.liveagent.de/ueber-uns/ueber-liveagent/" title="Jedes erfolgreiche Unternehmen muss irgendwo anfangen. Sehen Sie sich unsere Geschichte an und erfahren Sie mehr über die Mission, Vision und Werte unseres Unternehmens." hreflang="de-DE" onover-preload="1">Über uns</a></li> <li id="menu-item-15932"><a href="/awards/" title="Awards" hreflang="de-DE" onover-preload="1">Auszeichnungen und Zertifikate</a></li> <li id="menu-item-949872"><a href="https://www.liveagent.de/erfolgsgeschichten/" title="Areto Systems, Kwik Charger, Idosell, and Aquasprouts are all companies offering different solutions for e-commerce businesses. Areto Systems provides payment processing solutions and merchant account services, while Kwik Charger offers fast charging for new iPhones. Idosell is a leading provider of e-commerce systems in Poland, and Aquasprouts provides a complete kit for growing fish and plants. LiveAgent is another e-commerce solution provider that offers a variety of features, integrations, and support for businesses." hreflang="de-DE" onover-preload="1">Kundenbewertungen</a></li> <li id="menu-item-15934"><a href="https://www.liveagent.de/integrationen/#voip-partners-de" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">VoIP-Partner</a></li> <li id="menu-item-15935"><a href="https://www.liveagent.de/affiliateprogramm/" title="Werden Sie LiveAgent-Affiliate und verdienen Sie bis zu 30 % Provision mit unserem benutzerfreundlichen Programm. Profitieren Sie von langen Cookie-Dauern, hohen Conversion-Rates und umfassender Unterstützung für Ihren Erfolg. Melden Sie sich jetzt an und starten Sie mit einem €5-Bonus!" hreflang="de-DE" onover-preload="1">Partnerprogramm</a></li> <li id="menu-item-681238"><a href="https://www.liveagent.de/ueber-uns/impressum/" title="Die Firma Quality Unit, s. r. o. hat ihren Sitz in Bratislava, Slowakei. Die CEOs sind Andrej Harsani und Viktor Zeman. Die Kontaktdaten lauten: Telefon +421 2 33 456 826 und Email support@liveagent.com. Die Firma ist im Handelsregister der Slowakischen Republik eingetragen und verfügt über verschiedene Identifikationsnummern. LiveAgent bietet Demo, Preise, Funktionen, Integrationen, alternative Optionen, Branchenlösungen und Geschäftslösungen. Es gibt auch Support-Optionen sowie Informationen zur Unternehmensgeschichte, zu Partnern und zu einem Blog. Es werden verschiedene Kontaktwege sowie ein Newsletter angeboten. Die Geschäftsbedingungen, Datenschutzrichtlinien und DSGVO werden beachtet." hreflang="de-DE" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-42 widget_nav_menu"><div class="Footer__top__column__title h5">Lernen</div><div class="menu-footer-top-learn-german-container"><ul id="menu-footer-top-learn-german" class="menu"><li id="menu-item-15939"><a href="/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE" onover-preload="1">Blog</a></li> <li id="menu-item-681240"><a href="https://www.liveagent.de/glossar/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="de-DE" onover-preload="1">Glossar</a></li> <li id="menu-item-681241"><a href="https://www.liveagent.de/akademie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips &amp; tricks inside LiveAgent academy." hreflang="de-DE" onover-preload="1">Akademie</a></li> <li id="menu-item-681242"><a href="https://www.liveagent.de/email-vorlagen/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="de-DE" onover-preload="1">Vorlagen</a></li> <li id="menu-item-147892"><a href="https://www.liveagent.de/tipptest/" title="Testen Sie Ihre Tippfähigkeiten mit dem kostenlosen Tipptest von LiveAgent. Erfahren Sie Ihre Tippgeschwindigkeit in wenigen Minuten und üben Sie das Tippen kostenlos, um diese Fähigkeit zu verbessern." hreflang="de-DE" onover-preload="1">Tipptest</a></li> <li id="menu-item-681243"><a href="https://www.liveagent.de/kostenrechner/" title="LiveAgent: Holen Sie sich das beste Preis-Leistungs-Verhältnis ohne Einrichtungsgebühr. 24/7 Support, keine Kreditkarte nötig, jederzeit kündbar!" hreflang="de-DE" onover-preload="1">Kostenrechner</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-43 widget_nav_menu"><div class="Footer__top__column__title h5">Beliebt</div><div class="menu-footer-top-popular-german-container"><ul id="menu-footer-top-popular-german" class="menu"><li id="menu-item-970810"><a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">Wissensdatenbank-Software</a></li> <li id="menu-item-970811"><a href="https://www.liveagent.de/kundenservice-software/" title="Auswahl der Kundendienstsoftware der am häufigsten verwendeten Plattformen auf dem Markt. Wählen Sie das Ideale und heben Sie Ihren Kundenservice auf den Mond." hreflang="de-DE" onover-preload="1">Kundenservice-Software</a></li> <li id="menu-item-970812"><a href="https://www.liveagent.de/blog/beste-voip-telefonsysteme-und-integrationen/" title="Geben Sie weniger für Ihren Anrufplan mit VoIP-Telefonsystemen und -Integrationen aus und wählen Sie aus unserer Liste das beste für Sie aus." hreflang="de-DE" onover-preload="1">VoIP-Telefonsysteme</a></li> <li id="menu-item-970814"><a href="https://www.liveagent.de/selbst-servicesoftware/" title="Die Kunden-Selbst-Servicesoftware von LiveAgent erweitert Ihre Supportmöglichkeiten. Ermöglichen Sie Ihren Kunden, Probleme rund um die Uhr selbst zu lösen." hreflang="de-DE" onover-preload="1">Selbstbedienungssoftware</a></li> <li id="menu-item-970815"><a href="https://www.liveagent.de/eingehende-callcentersoftware/" title="Die Inbound-Callcenter-Software kann Ihnen bei der Einrichtung eines virtuellen Callcenters helfen. Wählen Sie das richtige für Ihre Bedürfnisse aus." hreflang="de-DE" onover-preload="1">Inbound-Callcenter-Software</a></li> <li id="menu-item-970817"><a href="https://www.liveagent.de/beschwerdemanagementsoftware/" title="LiveAgent ist ein funktionsreiches Kundenbeschwerdemanagementsystem. Es bietet eine all-in-one Helpdesk-Lösung, die Ihre Kommunikationskanäle kombiniert und zusammenführt." hreflang="de-DE" onover-preload="1">Beschwerdenmanagementsystem</a></li> <li id="menu-item-970818"><a href="https://www.liveagent.de/blog/beste-kundenportal-software/" title="Kundenportal-Software ist ein Weg, wie Unternehmen einen kundenzentrischen Ansatz demonstrieren können. Erfahren Sie mehr über 25 der besten Kundenportal-Softwarelösungen auf dem heutigen Markt." hreflang="de-DE" onover-preload="1">Kundenportal-Software</a></li> <li id="menu-item-970819"><a href="https://www.liveagent.de/startups/" title="Entdecken Sie LiveAgent, die ultimative Multi-Channel-Helpdesk-Software für Startups. Profitieren Sie von einem exklusiven Startup-Deal: 6 Monate kostenloser Zugang zum Large-Plan und zusätzliche 6 Monate mit 50% Rabatt. Verbessern Sie die Kundenzufriedenheit über E-Mail, Live-Chat, Social Media und mehr. 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"" : decodeURIComponent(results[1].replace(/\+/g, " ")); } const source = getParameterByName('utm_source'); const brandingLinks = ['branding', 'chat', 'contactform', 'knowledge_base', 'textlink']; let timeout = 250; if ( brandingLinks.includes( source ) ) { timeout = 30000; } if ( window.innerWidth < 768 ) { timeout = 5000; } setTimeout( function() { (function(d, src, c) { s=d.createElement('script');s.id='la_x2s6df8d';s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#chatBtn').appendChild(s);})(document, '//support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createButton('a8xw4r0d', e); }); }, timeout ); } if ( getCookieFrontend( "cookieLaw" ) ) { createButton() } </script> <div class="ContactUs__form hidden" id="contactUsForm" data-targetid="contactUsForm"> <button class="ContactUs__menu--close" data-close-target="contactUsForm" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> </div> <script> function showContactForm() { (function(d, src, c) { if(!document.querySelector('#contactUsForm').classList.contains('loaded')) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.id='la_x2s6df8d';s.defer=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#contactUsForm:not(.loaded)').insertAdjacentElement('beforeend',s);document.querySelector('#contactUsForm:not(.loaded)').classList.add('loaded');} })(document, 'https://support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createForm('t5cdrehd', e); }); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Kontaktiere uns</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Kontaktformular</span> <img class="ContactUs__icon" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"> <span class="fakeChatButton__msg bottom">Bitte akzeptieren Sie unsere Cookies, bevor Sie das Kontaktformular senden.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Kontaktformular <img class="ContactUs__icon" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.de/checklists/kundendienstauswertung-checkliste/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Livechat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Bitte akzeptieren Sie unsere Cookies, bevor wir einen Chat starten.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"> <span class="fakeChatButton__msg">Bitte akzeptieren Sie unsere Cookies, bevor wir einen Chat starten.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>

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