CINXE.COM
Blog - LiveAgent
<!doctype html> <html lang="de-DE"> <head><meta name="referrer" content="no-referrer"> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0, shrink-to-fit=no"> <link rel="apple-touch-icon" sizes="180x180" href="https://www.liveagent.de/app/themes/liveagent/assets/images/favicon/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="https://www.liveagent.de/app/themes/liveagent/assets/images/favicon/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="https://www.liveagent.de/app/themes/liveagent/assets/images/favicon/favicon-16x16.png"> <link rel="mask-icon" href="https://www.liveagent.de/app/themes/liveagent/assets/images/favicon/safari-pinned-tab.svg" color="#f5912c"> <meta name="apple-mobile-web-app-title" content="LiveAgent"> <meta name="application-name" content="LiveAgent"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="theme-color" content="#ffffff"> <!-- URLSLAB-SKIP-REPLACE-START --> <style id="inline-css" type="text/css">*{-webkit-box-sizing:border-box;box-sizing:border-box}*:active,*:focus,*:hover{outline:0}#app{position:relative}h1,h2,h3,h4,h5,h6,p{margin:0}a{text-decoration:none}a:active,a:focus,a:hover{text-decoration:none}ul{margin:0;padding:0;list-style:none}figure{margin:0}/*! sanitize.css v10.0.0 | CC0 License | github.com/csstools/sanitize.css */*,::before,::after{-webkit-box-sizing:border-box;box-sizing:border-box}::before,::after{text-decoration:inherit;vertical-align:inherit}html{cursor:default;line-height:1.5;-moz-tab-size:4;-o-tab-size:4;tab-size:4;-webkit-tap-highlight-color:transparent;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%}html:not(:lang(en)){word-break:break-word;-ms-hyphens:auto;hyphens:auto}body{margin:0}h1{font-size:2em;margin:.67em 0}dl dl,dl ol,dl ul,ol dl,ul dl{margin:0}ol ol,ol ul,ul ol,ul ul{margin:0}hr{height:0;overflow:visible}main{display:block}nav ol,nav ul{list-style:none;padding:0}pre{font-family:monospace,monospace;font-size:1em}a{background-color:transparent}abbr[title]{text-decoration:underline;-webkit-text-decoration:underline dotted;text-decoration:underline dotted}b,strong{font-weight:bolder}code,kbd,samp{font-family:monospace,monospace;font-size:1em}small{font-size:80%}audio,canvas,iframe,img,svg,video{vertical-align:middle}audio,video{display:inline-block}audio:not([controls]){display:none;height:0}iframe{border-style:none}img{border-style:none}svg:not([fill]){fill:currentColor}svg:not(:root){overflow:hidden}table{border-collapse:collapse}button,input,select{margin:0}button{overflow:visible;text-transform:none}button,[type=button],[type=reset],[type=submit]{-webkit-appearance:button}fieldset{border:1px solid #a0a0a0;padding:.35em .75em .625em}input{overflow:visible}legend{color:inherit;display:table;max-width:100%;white-space:normal}progress{display:inline-block;vertical-align:baseline}select{text-transform:none}textarea{margin:0;overflow:auto;resize:vertical}[type=checkbox],[type=radio]{padding:0}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}::-webkit-input-placeholder{color:inherit;opacity:.54}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}::-moz-focus-inner{border-style:none;padding:0}:-moz-focusring{outline:1px dotted ButtonText}:-moz-ui-invalid{box-shadow:none}details{display:block}dialog{background-color:white;border:solid;color:black;display:block;height:-moz-fit-content;height:-webkit-fit-content;height:fit-content;left:0;margin:auto;padding:1em;position:absolute;right:0;width:-moz-fit-content;width:-webkit-fit-content;width:fit-content}dialog:not([open]){display:none}summary{display:list-item}canvas{display:inline-block}template{display:none}a,area,button,input,label,select,summary,textarea,[tabindex]{-ms-touch-action:manipulation;touch-action:manipulation}[hidden]{display:none}[aria-busy=true]{cursor:progress}[aria-controls]{cursor:pointer}[aria-disabled=true],[disabled]{cursor:not-allowed}[aria-hidden=false][hidden]{display:initial}[aria-hidden=false][hidden]:not(:focus){clip:rect(0,0,0,0);position:absolute}@font-face{font-family:fontello;src:url(/app/themes/liveagent/assets/webfonts/fontello.woff2?ver=20230109) format("woff2"),url(/app/themes/liveagent/assets/webfonts/fontello.woff?ver=20230109) format("woff"),url(/app/themes/liveagent/assets/webfonts/fontello.ttf?ver=20230109) format("truetype");font-weight:400;font-style:normal;font-display:swap}[class^=fontello-]::before,[class*=fontello-]::before{font-family:fontello,sans-serif;font-style:normal;font-weight:400;display:inline-block;text-decoration:inherit;width:1em;text-align:center;font-variant:normal;text-transform:none;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.fontello-icon-e800::before{content:"\e800" !important}.fontello-icon-e801::before{content:"\e801" !important}.fontello-icon-e802::before{content:"\e802" !important}.fontello-icon-e803::before{content:"\e803" !important}.fontello-icon-e804::before{content:"\e804" !important}.fontello-icon-e805::before{content:"\e805" !important}.fontello-icon-e806::before{content:"\e806" !important}.fontello-icon-e807::before{content:"\e807" !important}.fontello-icon-e808::before{content:"\e808" !important}.fontello-icon-e809::before{content:"\e809" !important}.fontello-icon-e80a::before{content:"\e80a" !important}.fontello-icon-e80b::before{content:"\e80b" !important}.fontello-icon-e80c::before{content:"\e80c" !important}.fontello-icon-e80d::before{content:"\e80d" !important}.fontello-icon-e80e::before{content:"\e80e" !important}.fontello-icon-e80f::before{content:"\e80f" !important}.fontello-icon-e810::before{content:"\e810" !important}.fontello-icon-e811::before{content:"\e811" !important}.fontello-icon-e82a::before{content:"\e82a" !important}.fontello-icon-e82b::before{content:"\e82b" !important}.fontello-bars-solid::before{content:"\e812"}.fontello-calendar-regular::before{content:"\e813"}.fontello-check-circle-regular::before{content:"\e814"}.fontello-facebook-f-brands::before{content:"\e815"}.fontello-facebook-square-brands::before{content:"\e816"}.fontello-folder-solid::before{content:"\e817"}.fontello-instagram-brands::before{content:"\e818"}.fontello-linkedin-brands::before{content:"\e819"}.fontello-linkedin-in-brands::before{content:"\e81a"}.fontello-search-solid::before{content:"\e81b"}.fontello-times-circle-regular::before{content:"\e81c"}.fontello-twitter-brands::before{content:"\e81d"}.fontello-twitter-square-brands::before{content:"\e81e"}.fontello-user-solid::before{content:"\e81f"}.fontello-youtube-square-brands::before{content:"\e820"}.fontello-chevron-down-solid::before{content:"\e821"}.fontello-chevron-left-solid::before{content:"\e822"}.fontello-chevron-right-solid::before{content:"\e823"}.fontello-chevron-up-solid::before{content:"\e824"}.fontello-dribbble-brands::before{content:"\e825"}.fontello-github-brands::before{content:"\e826"}.fontello-map-marker-alt-solid::before{content:"\e827"}.fontello-phone-solid::before{content:"\e828"}.fontello-wordpress-simple-brands::before{content:"\e829"}.fontello-info::before{content:"\e82c"}.fontello-company::before{content:"\e82d"}.fontello-mail::before{content:"\e82e"}.fontello-user::before{content:"\e82f"}.fontello-inbox::before{content:"\e830" !important}.fontello-folder2::before{content:"\e831" !important}.fontello-anchor::before{content:"\e832" !important}.fontello-menu-academy::before{content:"\e851" !important}.fontello-menu-awards::before{content:"\e852" !important}.fontello-menu-blog::before{content:"\e853" !important}.fontello-menu-business-solutions::before{content:"\e854" !important}.fontello-menu-call-center::before{content:"\e855" !important}.fontello-menu-change-log::before{content:"\e839" !important}.fontello-menu-customer-portal::before{content:"\e856" !important}.fontello-menu-directory::before{content:"\e857" !important}.fontello-menu-glossary::before{content:"\e833" !important}.fontello-menu-help-desk::before{content:"\e843" !important}.fontello-menu-industry-solutions::before{content:"\e844" !important}.fontello-menu-knowledge-base::before{content:"\e845" !important}.fontello-menu-live-chat::before{content:"\e846" !important}.fontello-menu-social-media::before{content:"\e847" !important}.fontello-menu-system-status::before{content:"\e842" !important}.fontello-menu-take-a-tour::before{content:"\e849" !important}.fontello-menu-templates::before{content:"\e84a" !important}.fontello-menu-ticketing::before{content:"\e84b" !important}.fontello-menu-typing-test::before{content:"\e84c" !important}.fontello-menu-use-cases::before{content:"\e84d" !important}.fontello-menu-vector::before{content:"\e848" !important}.fontello-menu-webinars::before{content:"\e84e" !important}.fontello-menu-why-liveagent::before{content:"\e84f" !important}.fontello-menu-about-us::before{content:"\e850" !important}.fontello-menu-wordpress::before{content:"\e829" !important}.fontello-menu-research::before{content:"\e834" !important}.fontello-menu-checklists::before{content:"\e835" !important}.fontello-whatsapp-brands::before{content:"\e836"}:root{--primary-color:#fa9531;--secondary-color:#ffbd39;--third-color:#feefe0;--package-color-1:#3cc33e;--package-color-2:#1089f8;--package-color-3:#fa9531;--package-color-4:#b0b4bb;--new-item-color:#ff0;--extension-item-color:#050505;--successful-color:#07b65d;--error-color:#f72f49;--font-color-normal:#65676b;--font-color-level3:#65676b;--font-color-medium:#b0b4bb;--font-color-dark:#050505;--font-color-light:#fff;--content-color-normal:#65676b;--content-color-dark:#050505;--content-color-light:#fff;--button-full-font-color:#fff;--button-full-background-color-1:#fa9531;--button-full-background-color-2:#ffbd39;--button-outline-color:#e4e5e9;--border-color-normal:#65676b;--border-color-gray:#e4e5e9;--border-color-gray-icon:#bec2c9;--border-color-inputs:#ced0d4;--border-color-dark:#050505;--border-color-light:#fff;--main-background:#fff;--invert-main-background:#050505;--secondary-background:#f5f5f7;--light-background:#f5f5f7;--header-background:#fff;--main-nav-font-color:#050505;--main-nav-font-color-highlight:#fa9531;--main-nav-underline:#fa9531;--main-nav-submenu-background:#fff;--main-nav-submenu-font-color:#050505;--main-nav-submenu-font-color-hover:#050505;--cookie-background:#fff3e0;--newsletter-background:#f5f5f7;--tabs-background:#f5f5f7;--orange-background:#feefe0;--violet-background:#f3e6ff;--footer-column-border-color:#e4e5e9;--footer-middle-background-color-1:#fa9531;--footer-middle-background-color-2:#ffbd39;--box-shadow:0 0 16px 0 rgba(0,0,0,0.08);--box-shadow-big:0 .25em 4em 0 rgba(0,0,0,0.07);--background:linear-gradient(90deg,#ffbd39 0,#fa9531 100%);--background-invert:linear-gradient(90deg,#fa9531 0,#ffbd39 100%)}html{scroll-behavior:smooth}html :where(img[class*=wp-image-]){height:auto;max-width:100%}body{background-color:#fff;background-color:var(--main-background);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:24px;-webkit-tap-highlight-color:rgba(0,0,0,0);overflow-x:hidden}body.overlay{overflow:hidden !important}body.overlay::before{content:"";top:0;right:0;bottom:0;left:0;position:fixed;z-index:999998;background-color:rgba(0,0,0,0.6);-webkit-animation:fadeIn .25s;animation:fadeIn .25s}.home .AppContainer{overflow:hidden}.wrapper{position:relative;width:100%;max-width:1180px;margin-left:auto;margin-right:auto;padding-left:20px;padding-right:20px;border-radius:1rem}.wrapper__extended{max-width:1380px}.wrapper__wide{position:relative;max-width:1380px;margin-left:auto;margin-right:auto;padding:1.5em 0}.wrapper__narrow{max-width:650px;margin-left:auto;margin-right:auto}.grecaptcha-badge{display:none !important}.hidden{display:none !important}.invisible{visibility:hidden !important;opacity:0 !important;cursor:default}.invisible *,.invisible:hover *{cursor:default !important}.pos-relative{position:relative}.pos-absolute{position:absolute}.pos-fixed{position:fixed}.pos-sticky{position:sticky}.display-block{display:block !important}.flex{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.flex-wrap{-ms-flex-wrap:wrap !important;flex-wrap:wrap !important}.flex-direction-row{-webkit-box-orient:horizontal !important;-webkit-box-direction:normal !important;-ms-flex-direction:row !important;flex-direction:row !important}.flex-direction-column{-webkit-box-orient:vertical !important;-webkit-box-direction:normal !important;-ms-flex-direction:column !important;flex-direction:column !important}.flex-align-center{-ms-flex-line-pack:center !important;align-content:center !important;-webkit-box-align:center !important;-ms-flex-align:center !important;align-items:center !important}.flex-align-center .elementor-widget-wrap{-ms-flex-line-pack:center !important;align-content:center !important;-webkit-box-align:center !important;-ms-flex-align:center !important;align-items:center !important}.flex-justify-center{-webkit-box-pack:center !important;-ms-flex-pack:center !important;justify-content:center !important}.text-align-left{text-align:left !important}.text-align-left *{text-align:left}.text-align-center{text-align:center !important}.text-align-justify{text-align:justify !important}.text-decoration-none{text-decoration:none}.text-decoration-underline{text-decoration:underline}.w-100{width:100%}.no-margin[class]{margin:0 !important}.no-padding[class]{padding:0 !important}[class].ma-left{margin-left:auto}[class].ma-right{margin-right:auto}[class].ma-top{margin-top:auto}[class].ma-bottom{margin-bottom:auto}.mt-xxs[class]{margin-top:.15em}.mr-xxs[class]{margin-right:.15em}.mb-xxs[class]{margin-bottom:.15em}.ml-xxs[class]{margin-left:.15em}.pt-xxs[class]{margin-top:.15em}.pr-xxs[class]{margin-right:.15em}.pb-xxs[class]{margin-bottom:.15em}.pl-xxs[class]{margin-left:.15em}.mt-xs[class]{margin-top:.25em}.mr-xs[class]{margin-right:.25em}.mb-xs[class]{margin-bottom:.25em}.ml-xs[class]{margin-left:.25em}.pt-xs[class]{margin-top:.25em}.pr-xs[class]{margin-right:.25em}.pb-xs[class]{margin-bottom:.25em}.pl-xs[class]{margin-left:.25em}.mt-s[class]{margin-top:.5em}.mr-s[class]{margin-right:.5em}.mb-s[class]{margin-bottom:.5em}.ml-s[class]{margin-left:.5em}.pt-s[class]{margin-top:.5em}.pr-s[class]{margin-right:.5em}.pb-s[class]{margin-bottom:.5em}.pl-s[class]{margin-left:.5em}.mt-m[class]{margin-top:1em}.mr-m[class]{margin-right:1em}.mb-m[class]{margin-bottom:1em}.ml-m[class]{margin-left:1em}.pt-m[class]{margin-top:1em}.pr-m[class]{margin-right:1em}.pb-m[class]{margin-bottom:1em}.pl-m[class]{margin-left:1em}.mt-l[class]{margin-top:1.5em}.mr-l[class]{margin-right:1.5em}.mb-l[class]{margin-bottom:1.5em}.ml-l[class]{margin-left:1.5em}.pt-l[class]{margin-top:1.5em}.pr-l[class]{margin-right:1.5em}.pb-l[class]{margin-bottom:1.5em}.pl-l[class]{margin-left:1.5em}.mt-xl[class]{margin-top:2em}.mr-xl[class]{margin-right:2em}.mb-xl[class]{margin-bottom:2em}.ml-xl[class]{margin-left:2em}.pt-xl[class]{margin-top:2em}.pr-xl[class]{margin-right:2em}.pb-xl[class]{margin-bottom:2em}.pl-xl[class]{margin-left:2em}.mt-xxl[class]{margin-top:2.5em}.mr-xxl[class]{margin-right:2.5em}.mb-xxl[class]{margin-bottom:2.5em}.ml-xxl[class]{margin-left:2.5em}.pt-xxl[class]{margin-top:2.5em}.pr-xxl[class]{margin-right:2.5em}.pb-xxl[class]{margin-bottom:2.5em}.pl-xxl[class]{margin-left:2.5em}.mt-xxxl[class]{margin-top:3.25em}.mr-xxxl[class]{margin-right:3.25em}.mb-xxxl[class]{margin-bottom:3.25em}.ml-xxxl[class]{margin-left:3.25em}.pt-xxxl[class]{margin-top:3.25em}.pr-xxxl[class]{margin-right:3.25em}.pb-xxxl[class]{margin-bottom:3.25em}.pl-xxxl[class]{margin-left:3.25em}.mt-extreme[class]{margin-top:4.5em}.mr-extreme[class]{margin-right:4.5em}.mb-extreme[class]{margin-bottom:4.5em}.ml-extreme[class]{margin-left:4.5em}.pt-extreme[class]{margin-top:4.5em}.pr-extreme[class]{margin-right:4.5em}.pb-extreme[class]{margin-bottom:4.5em}.pl-extreme[class]{margin-left:4.5em}.mt-ultra[class]{margin-top:6em}.mr-ultra[class]{margin-right:6em}.mb-ultra[class]{margin-bottom:6em}.ml-ultra[class]{margin-left:6em}.pt-ultra[class]{margin-top:6em}.pr-ultra[class]{margin-right:6em}.pb-ultra[class]{margin-bottom:6em}.pl-ultra[class]{margin-left:6em}.pt-xxs[class]{padding-top:.15em}.pr-xxs[class]{padding-right:.15em}.pb-xxs[class]{padding-bottom:.15em}.pl-xxs[class]{padding-left:.15em}.pt-xs[class]{padding-top:.25em}.pr-xs[class]{padding-right:.25em}.pb-xs[class]{padding-bottom:.25em}.pl-xs[class]{padding-left:.25em}.pt-s[class]{padding-top:.5em}.pr-s[class]{padding-right:.5em}.pb-s[class]{padding-bottom:.5em}.pl-s[class]{padding-left:.5em}.pt-m[class]{padding-top:1em}.pr-m[class]{padding-right:1em}.pb-m[class]{padding-bottom:1em}.pl-m[class]{padding-left:1em}.pt-l[class]{padding-top:1.5em}.pr-l[class]{padding-right:1.5em}.pb-l[class]{padding-bottom:1.5em}.pl-l[class]{padding-left:1.5em}.pt-xl[class]{padding-top:2em}.pr-xl[class]{padding-right:2em}.pb-xl[class]{padding-bottom:2em}.pl-xl[class]{padding-left:2em}.pt-xxl[class]{padding-top:2.5em}.pr-xxl[class]{padding-right:2.5em}.pb-xxl[class]{padding-bottom:2.5em}.pl-xxl[class]{padding-left:2.5em}.pt-xxxl[class]{padding-top:3.25em}.pr-xxxl[class]{padding-right:3.25em}.pb-xxxl[class]{padding-bottom:3.25em}.pl-xxxl[class]{padding-left:3.25em}.pt-extreme[class]{padding-top:4.5em}.pr-extreme[class]{padding-right:4.5em}.pb-extreme[class]{padding-bottom:4.5em}.pl-extreme[class]{padding-left:4.5em}.pt-ultra[class]{padding-top:6em}.pr-ultra[class]{padding-right:6em}.pb-ultra[class]{padding-bottom:6em}.pl-ultra[class]{padding-left:6em}.Footer,.Reviews,.Block--redesign__successtories,.Block--redesign__testimonials,.SimilarSources{content-visibility:auto}body.lb-disable-scrolling{overflow:hidden}.lightboxOverlay{position:absolute;top:0;left:0;z-index:999999;opacity:.8;background-color:#000;display:none}.lightbox{overflow:hidden}.lightbox.splide,.lightbox-youtube{position:fixed;left:0;top:0;width:100vw;height:100vh;z-index:999999;text-align:center;line-height:0;font-weight:400;outline:0;opacity:0;-webkit-transition:opacity .5s;transition:opacity .5s}.lightbox.splide::after,.lightbox-youtube::after{background-color:#050505;background-color:var(--invert-main-background);width:100%;height:100%;content:"";position:absolute;top:0;left:0;opacity:.8}.lightbox.splide.active,.lightbox-youtube.active{opacity:1}.lightbox.splide>*,.lightbox-youtube>*{position:relative;z-index:1}.lightbox .splide__list{height:100vh}.lightbox .splide__slide{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;height:100%}.lightbox .youtube__inn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;height:100%}.lightbox .youtube__wrapper{position:relative;width:calc(100% - 1em);height:0;padding-bottom:56.25%;z-index:1}.lightbox .youtube__inmodal{position:absolute;width:100%;top:0;left:0}.lightbox__image-wrapper{padding:0 4em}.lightbox__image-wrapper img{max-width:100%;max-height:100vh}.lightbox .splide__arrows{position:absolute;width:100%;height:2em;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);z-index:2}.lightbox .splide__arrow{width:2em;height:2em;font-size:2rem}.lightbox .splide__arrow::before{display:none}.lightbox .splide__arrow:disabled{display:none}.lightbox .splide__arrow svg{fill:#fff}.lightbox__close.lightbox__close{color:#fff;color:var(--font-color-light);width:1em;height:1em;position:absolute;display:inline-block;right:.5em;top:.5em;font-size:3rem;line-height:1;cursor:pointer;z-index:2;text-shadow:0 0 .1em rgba(0,0,0,0.8)}@-webkit-keyframes chatDots{0%{opacity:.5}15%{-webkit-transform:translateY(-0.25em);transform:translateY(-0.25em)}25%{-webkit-transform:translateY(0);transform:translateY(0)}50%{opacity:1}100%{opacity:.5}}@keyframes chatDots{0%{opacity:.5}15%{-webkit-transform:translateY(-0.25em);transform:translateY(-0.25em)}25%{-webkit-transform:translateY(0);transform:translateY(0)}50%{opacity:1}100%{opacity:.5}}@-webkit-keyframes fadeIn{0%{opacity:0}100%{opacity:1}}@keyframes fadeIn{0%{opacity:0}100%{opacity:1}}@-webkit-keyframes bounceIn{0%{opacity:0;-webkit-transform:scale3d(0.3,0.3,0.3);transform:scale3d(0.3,0.3,0.3);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}20%{-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}40%{-webkit-transform:scale3d(0.9,0.9,0.9);transform:scale3d(0.9,0.9,0.9);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}60%{opacity:1;-webkit-transform:scale3d(1.03,1.03,1.03);transform:scale3d(1.03,1.03,1.03);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}80%{-webkit-transform:scale3d(0.97,0.97,0.97);transform:scale3d(0.97,0.97,0.97);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}to{opacity:1;-webkit-transform:scale3d(1,1,1);transform:scale3d(1,1,1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}}@keyframes bounceIn{0%{opacity:0;-webkit-transform:scale3d(0.3,0.3,0.3);transform:scale3d(0.3,0.3,0.3);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}20%{-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}40%{-webkit-transform:scale3d(0.9,0.9,0.9);transform:scale3d(0.9,0.9,0.9);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}60%{opacity:1;-webkit-transform:scale3d(1.03,1.03,1.03);transform:scale3d(1.03,1.03,1.03);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}80%{-webkit-transform:scale3d(0.97,0.97,0.97);transform:scale3d(0.97,0.97,0.97);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}to{opacity:1;-webkit-transform:scale3d(1,1,1);transform:scale3d(1,1,1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}}@-webkit-keyframes down{0%{-webkit-transform:translate(0);transform:translate(0)}20%{-webkit-transform:translateY(1em);transform:translateY(1em)}40%{-webkit-transform:translate(0);transform:translate(0)}}@keyframes down{0%{-webkit-transform:translate(0);transform:translate(0)}20%{-webkit-transform:translateY(1em);transform:translateY(1em)}40%{-webkit-transform:translate(0);transform:translate(0)}}@-webkit-keyframes slideDown{from{-webkit-transform:translateY(-100%);transform:translateY(-100%)}to{-webkit-transform:translateY(0);transform:translateY(0)}}@keyframes slideDown{from{-webkit-transform:translateY(-100%);transform:translateY(-100%)}to{-webkit-transform:translateY(0);transform:translateY(0)}}@-webkit-keyframes slideUp{from{-webkit-transform:translateY(0);transform:translateY(0)}to{-webkit-transform:translateY(-100%);transform:translateY(-100%)}}@keyframes slideUp{from{-webkit-transform:translateY(0);transform:translateY(0)}to{-webkit-transform:translateY(-100%);transform:translateY(-100%)}}@-webkit-keyframes pulse{0%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0.6);box-shadow:0 0 0 0 rgba(245,145,44,0.6)}70%{-webkit-box-shadow:0 0 0 15px rgba(245,145,44,0);box-shadow:0 0 0 15px rgba(245,145,44,0)}100%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0);box-shadow:0 0 0 0 rgba(245,145,44,0)}}@keyframes pulse{0%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0.6);box-shadow:0 0 0 0 rgba(245,145,44,0.6)}70%{-webkit-box-shadow:0 0 0 15px rgba(245,145,44,0);box-shadow:0 0 0 15px rgba(245,145,44,0)}100%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0);box-shadow:0 0 0 0 rgba(245,145,44,0)}}@media(min-width:768px){.wrapper__wide{padding:2.75em 0}.display-block-tablet{display:block !important}.flex-tablet{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.mobile--only{display:none}.mt-xxs-tablet[class]{margin-top:.15em}.mr-xxs-tablet[class]{margin-right:.15em}.mb-xxs-tablet[class]{margin-bottom:.15em}.ml-xxs-tablet[class]{margin-left:.15em}.pt-xxs-tablet[class]{margin-top:.15em}.pr-xxs-tablet[class]{margin-right:.15em}.pb-xxs-tablet[class]{margin-bottom:.15em}.pl-xxs-tablet[class]{margin-left:.15em}.mt-xs-tablet[class]{margin-top:.25em}.mr-xs-tablet[class]{margin-right:.25em}.mb-xs-tablet[class]{margin-bottom:.25em}.ml-xs-tablet[class]{margin-left:.25em}.pt-xs-tablet[class]{margin-top:.25em}.pr-xs-tablet[class]{margin-right:.25em}.pb-xs-tablet[class]{margin-bottom:.25em}.pl-xs-tablet[class]{margin-left:.25em}.mt-s-tablet[class]{margin-top:.5em}.mr-s-tablet[class]{margin-right:.5em}.mb-s-tablet[class]{margin-bottom:.5em}.ml-s-tablet[class]{margin-left:.5em}.pt-s-tablet[class]{margin-top:.5em}.pr-s-tablet[class]{margin-right:.5em}.pb-s-tablet[class]{margin-bottom:.5em}.pl-s-tablet[class]{margin-left:.5em}.mt-m-tablet[class]{margin-top:1em}.mr-m-tablet[class]{margin-right:1em}.mb-m-tablet[class]{margin-bottom:1em}.ml-m-tablet[class]{margin-left:1em}.pt-m-tablet[class]{margin-top:1em}.pr-m-tablet[class]{margin-right:1em}.pb-m-tablet[class]{margin-bottom:1em}.pl-m-tablet[class]{margin-left:1em}.mt-l-tablet[class]{margin-top:1.5em}.mr-l-tablet[class]{margin-right:1.5em}.mb-l-tablet[class]{margin-bottom:1.5em}.ml-l-tablet[class]{margin-left:1.5em}.pt-l-tablet[class]{margin-top:1.5em}.pr-l-tablet[class]{margin-right:1.5em}.pb-l-tablet[class]{margin-bottom:1.5em}.pl-l-tablet[class]{margin-left:1.5em}.mt-xl-tablet[class]{margin-top:2em}.mr-xl-tablet[class]{margin-right:2em}.mb-xl-tablet[class]{margin-bottom:2em}.ml-xl-tablet[class]{margin-left:2em}.pt-xl-tablet[class]{margin-top:2em}.pr-xl-tablet[class]{margin-right:2em}.pb-xl-tablet[class]{margin-bottom:2em}.pl-xl-tablet[class]{margin-left:2em}.mt-xxl-tablet[class]{margin-top:2.5em}.mr-xxl-tablet[class]{margin-right:2.5em}.mb-xxl-tablet[class]{margin-bottom:2.5em}.ml-xxl-tablet[class]{margin-left:2.5em}.pt-xxl-tablet[class]{margin-top:2.5em}.pr-xxl-tablet[class]{margin-right:2.5em}.pb-xxl-tablet[class]{margin-bottom:2.5em}.pl-xxl-tablet[class]{margin-left:2.5em}.mt-xxxl-tablet[class]{margin-top:3.25em}.mr-xxxl-tablet[class]{margin-right:3.25em}.mb-xxxl-tablet[class]{margin-bottom:3.25em}.ml-xxxl-tablet[class]{margin-left:3.25em}.pt-xxxl-tablet[class]{margin-top:3.25em}.pr-xxxl-tablet[class]{margin-right:3.25em}.pb-xxxl-tablet[class]{margin-bottom:3.25em}.pl-xxxl-tablet[class]{margin-left:3.25em}.mt-extreme-tablet[class]{margin-top:4.5em}.mr-extreme-tablet[class]{margin-right:4.5em}.mb-extreme-tablet[class]{margin-bottom:4.5em}.ml-extreme-tablet[class]{margin-left:4.5em}.pt-extreme-tablet[class]{margin-top:4.5em}.pr-extreme-tablet[class]{margin-right:4.5em}.pb-extreme-tablet[class]{margin-bottom:4.5em}.pl-extreme-tablet[class]{margin-left:4.5em}.mt-ultra-tablet[class]{margin-top:6em}.mr-ultra-tablet[class]{margin-right:6em}.mb-ultra-tablet[class]{margin-bottom:6em}.ml-ultra-tablet[class]{margin-left:6em}.pt-ultra-tablet[class]{margin-top:6em}.pr-ultra-tablet[class]{margin-right:6em}.pb-ultra-tablet[class]{margin-bottom:6em}.pl-ultra-tablet[class]{margin-left:6em}}@media(min-width:1024px){.wrapper__extended{padding:3em 8.7%}.wrapper__wide{display:-webkit-box;display:-ms-flexbox;display:flex}.display-block-tablet-landscape{display:block !important}.flex-tablet-landscape{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.tablet--only{display:none}.mt-xxs-tablet-landscape[class]{margin-top:.15em}.mr-xxs-tablet-landscape[class]{margin-right:.15em}.mb-xxs-tablet-landscape[class]{margin-bottom:.15em}.ml-xxs-tablet-landscape[class]{margin-left:.15em}.pt-xxs-tablet-landscape[class]{margin-top:.15em}.pr-xxs-tablet-landscape[class]{margin-right:.15em}.pb-xxs-tablet-landscape[class]{margin-bottom:.15em}.pl-xxs-tablet-landscape[class]{margin-left:.15em}.mt-xs-tablet-landscape[class]{margin-top:.25em}.mr-xs-tablet-landscape[class]{margin-right:.25em}.mb-xs-tablet-landscape[class]{margin-bottom:.25em}.ml-xs-tablet-landscape[class]{margin-left:.25em}.pt-xs-tablet-landscape[class]{margin-top:.25em}.pr-xs-tablet-landscape[class]{margin-right:.25em}.pb-xs-tablet-landscape[class]{margin-bottom:.25em}.pl-xs-tablet-landscape[class]{margin-left:.25em}.mt-s-tablet-landscape[class]{margin-top:.5em}.mr-s-tablet-landscape[class]{margin-right:.5em}.mb-s-tablet-landscape[class]{margin-bottom:.5em}.ml-s-tablet-landscape[class]{margin-left:.5em}.pt-s-tablet-landscape[class]{margin-top:.5em}.pr-s-tablet-landscape[class]{margin-right:.5em}.pb-s-tablet-landscape[class]{margin-bottom:.5em}.pl-s-tablet-landscape[class]{margin-left:.5em}.mt-m-tablet-landscape[class]{margin-top:1em}.mr-m-tablet-landscape[class]{margin-right:1em}.mb-m-tablet-landscape[class]{margin-bottom:1em}.ml-m-tablet-landscape[class]{margin-left:1em}.pt-m-tablet-landscape[class]{margin-top:1em}.pr-m-tablet-landscape[class]{margin-right:1em}.pb-m-tablet-landscape[class]{margin-bottom:1em}.pl-m-tablet-landscape[class]{margin-left:1em}.mt-l-tablet-landscape[class]{margin-top:1.5em}.mr-l-tablet-landscape[class]{margin-right:1.5em}.mb-l-tablet-landscape[class]{margin-bottom:1.5em}.ml-l-tablet-landscape[class]{margin-left:1.5em}.pt-l-tablet-landscape[class]{margin-top:1.5em}.pr-l-tablet-landscape[class]{margin-right:1.5em}.pb-l-tablet-landscape[class]{margin-bottom:1.5em}.pl-l-tablet-landscape[class]{margin-left:1.5em}.mt-xl-tablet-landscape[class]{margin-top:2em}.mr-xl-tablet-landscape[class]{margin-right:2em}.mb-xl-tablet-landscape[class]{margin-bottom:2em}.ml-xl-tablet-landscape[class]{margin-left:2em}.pt-xl-tablet-landscape[class]{margin-top:2em}.pr-xl-tablet-landscape[class]{margin-right:2em}.pb-xl-tablet-landscape[class]{margin-bottom:2em}.pl-xl-tablet-landscape[class]{margin-left:2em}.mt-xxl-tablet-landscape[class]{margin-top:2.5em}.mr-xxl-tablet-landscape[class]{margin-right:2.5em}.mb-xxl-tablet-landscape[class]{margin-bottom:2.5em}.ml-xxl-tablet-landscape[class]{margin-left:2.5em}.pt-xxl-tablet-landscape[class]{margin-top:2.5em}.pr-xxl-tablet-landscape[class]{margin-right:2.5em}.pb-xxl-tablet-landscape[class]{margin-bottom:2.5em}.pl-xxl-tablet-landscape[class]{margin-left:2.5em}.mt-xxxl-tablet-landscape[class]{margin-top:3.25em}.mr-xxxl-tablet-landscape[class]{margin-right:3.25em}.mb-xxxl-tablet-landscape[class]{margin-bottom:3.25em}.ml-xxxl-tablet-landscape[class]{margin-left:3.25em}.pt-xxxl-tablet-landscape[class]{margin-top:3.25em}.pr-xxxl-tablet-landscape[class]{margin-right:3.25em}.pb-xxxl-tablet-landscape[class]{margin-bottom:3.25em}.pl-xxxl-tablet-landscape[class]{margin-left:3.25em}.mt-extreme-tablet-landscape[class]{margin-top:4.5em}.mr-extreme-tablet-landscape[class]{margin-right:4.5em}.mb-extreme-tablet-landscape[class]{margin-bottom:4.5em}.ml-extreme-tablet-landscape[class]{margin-left:4.5em}.pt-extreme-tablet-landscape[class]{margin-top:4.5em}.pr-extreme-tablet-landscape[class]{margin-right:4.5em}.pb-extreme-tablet-landscape[class]{margin-bottom:4.5em}.pl-extreme-tablet-landscape[class]{margin-left:4.5em}.mt-ultra-tablet-landscape[class]{margin-top:6em}.mr-ultra-tablet-landscape[class]{margin-right:6em}.mb-ultra-tablet-landscape[class]{margin-bottom:6em}.ml-ultra-tablet-landscape[class]{margin-left:6em}.pt-ultra-tablet-landscape[class]{margin-top:6em}.pr-ultra-tablet-landscape[class]{margin-right:6em}.pb-ultra-tablet-landscape[class]{margin-bottom:6em}.pl-ultra-tablet-landscape[class]{margin-left:6em}}@media(min-width:1180px){.lightbox .youtube__wrapper{width:85%;height:100vh;padding-bottom:0}}@media(min-width:1380px){.wrapper__extended{padding:5.25em 7.5em}}@media(max-width:1379px){.desktop--only{display:none}}@media(max-width:1180px){.wrapper{padding-left:40px;padding-right:40px}}@media(max-width:1023px){.AppContainer{padding-left:1em;padding-right:1em}}@media(max-width:768px){.wrapper{padding-left:40px !important;padding-right:40px !important}}@media(max-width:767px){html{overflow-x:hidden}}@media(max-width:415px){.wrapper{padding-left:20px !important;padding-right:20px !important}}@media(prefers-color-scheme:dark){:root{--header-background:#fff}}body.demo #app .Header, .page-template-template-trialredesign .Header, .page-template-template-trialredesign .Newsletter, .page-template-template-trialredesign .Footer, .page-template-template-trial-redesign .Header, .page-template-template-trial-redesign .Newsletter, .page-template-template-trial-redesign .Footer, .page-template-template-redeem-code .Header, .page-template-template-redeem-code .Newsletter, .page-template-template-redeem-code .Footer { display: none; }.Header__flags{display:none}.Header__flags ul{margin:0}.Header__flags__title,.Header__flags p{display:none}.Header__flags--item{-webkit-column-break-inside:avoid;-moz-column-break-inside:avoid;break-inside:avoid}.Header__flags--item-flag{width:1.5em;height:1.5em;margin-right:.5rem;border-radius:50%;-webkit-box-shadow:0 0 .25em 0 rgba(0,0,0,0.5);box-shadow:0 0 .25em 0 rgba(0,0,0,0.5)}.Header__flags--item-link[class]{color:#65676b;color:var(--font-color-level3);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:.5em 0;font-size:.75rem;line-height:1;text-decoration:none !important}.Header__flags--item-link[class]:not(.active)::before{width:100%;height:100%;background-color:rgba(0,0,0,0.06);content:"";position:absolute;bottom:0;left:-0.5em;z-index:1;-webkit-transform:scaleX(0);-ms-transform:scaleX(0);transform:scaleX(0);-webkit-transform-origin:left center;-ms-transform-origin:left center;transform-origin:left center;-webkit-transition:all .5s ease;transition:all .5s ease;pointer-events:none}.Header__flags--item-link[class].active{opacity:.6}.Header__flags--item-link[class]:active,.Header__flags--item-link[class]:focus,.Header__flags--item-link[class]:hover{color:#65676b;color:var(--font-color-level3)}.Header__flags--item-link[class]:active::before,.Header__flags--item-link[class]:focus::before,.Header__flags--item-link[class]:hover::before{-webkit-transform:scaleX(1);-ms-transform:scaleX(1);transform:scaleX(1)}.Header__flags--item-toggle{cursor:pointer}.Header__flags--item-toggle .Header__flags--item-flag{-webkit-box-shadow:0 0 .5em 0 rgba(0,0,0,0.3);box-shadow:0 0 .5em 0 rgba(0,0,0,0.3)}.Header__flags--item-toggle::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;top:.5625em;right:0;width:.75em;display:inline-block}.Header__flags--item-toggle:active .Header__flags--item-flag,.Header__flags--item-toggle:focus .Header__flags--item-flag,.Header__flags--item-toggle:hover .Header__flags--item-flag{-webkit-box-shadow:0 0 .75em 0 rgba(0,0,0,0.75);box-shadow:0 0 .75em 0 rgba(0,0,0,0.75)}.Header__flags--mainmenu{background-color:#fff;background-color:var(--main-background);position:fixed;overflow:scroll;width:100vw;height:100vh;padding:1.25em;opacity:0;left:0;top:4em;-webkit-transition:opacity .2s;transition:opacity .2s}.Header__flags--mainmenu.active{display:block}.Header__flags--mainmenu.active.visible{opacity:1}.Header__flags--region{height:auto;margin-right:1em;margin-bottom:1em;float:left}.Header__flags--region ul{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap}.Header__flags--region ul li{-webkit-transform:translateZ(0);transform:translateZ(0);margin-right:.75em}.Header__flags--region-title{position:relative;font-size:.875rem;line-height:1.25;margin:0 0 .25em 0}.Header__flags--region-europe{float:none;margin-right:0;-webkit-column-count:2;-moz-column-count:2;column-count:2;-webkit-column-gap:2em;-moz-column-gap:2em;column-gap:2em}.Header__flags--region-europe h4,.Header__flags--region-europe .h4{-webkit-column-span:all;-moz-column-span:all;column-span:all}.Header__flags--region-europe ul{display:block}.Header__flags--region-europe ul li{margin-right:0}.Header__flags--region-switcher{display:none;width:100%}.Header__flags--item-sv,.Header__flags--item-ja,.Header__flags--item-fi,.Header__flags--item-no{display:none !important}.Header__navigation.active.mobile-active .Header__flags__mobile__title{display:none}.Header__navigation.active.mobile-active .Header__flags--main>ul{margin:0}.Header__navigation.active.mobile-active .Header__flags--mainmenu{position:relative;padding:0 1.5em;height:auto;top:unset}.Header__navigation.active.mobile-active .Header__flags--mainmenu.active{display:-webkit-box;display:-ms-flexbox;display:flex;background-color:#f9f9fa}.Header__navigation.active.mobile-active .Header__flags--item-toggle{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 1.25em;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.Header__navigation.active.mobile-active .Header__flags--item-toggle.active{background-color:#edeff3}.Header__navigation.active.mobile-active .Header__flags--item-toggle h3{font-size:1rem;line-height:3.75;margin:0}.Header__navigation.active.mobile-active .Header__flags--item-toggle svg{display:none}.Header__navigation.active.mobile-active .Header__flags--regions{padding-left:.5em}.Header__navigation.active.mobile-active .Header__flags--region{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}.Header__navigation.active.mobile-active .Header__flags--region>ul{display:grid;grid-template-columns:1fr 1fr 1fr;gap:.5em 1em;width:100%}.Header__navigation.active.mobile-active .Header__flags--region.Header__flags--region-europe{margin-top:1em}.Header__navigation.active.mobile-active .Header__flags__mobile .Header__flags--mainmenu{-webkit-transition:height .5s ease-out;transition:height .5s ease-out;opacity:1;height:0}.Header__navigation.active.mobile-active .Header__flags__mobile .Header__flags--mainmenu.active{-webkit-transition:height .5s ease-out;transition:height .5s ease-out}body.login{max-height:100vh;overflow:hidden}body.login .Newsletter,body.login .Footer{display:none !important}#app .LoginBlock .wrapper{max-width:60em !important}#app .LoginBlock .wrapper>.elementor-widget-wrap{position:relative;display:block !important;z-index:2;margin:0 auto;text-align:center;background-color:#f5f5f7;-webkit-box-shadow:0 4px 10px 0 rgba(0,0,0,0.2);box-shadow:0 4px 10px 0 rgba(0,0,0,0.2);padding:1.5em !important;border-radius:1em}#app .LoginBlock .elementor-col-50{width:100% !important}#app .LoginBlock .elementor-col-50:first-of-type{display:none}.Login{position:relative;max-width:470px;margin:0 auto}.Login input[type=url]{width:100%}.Login .Button{width:100%;margin-bottom:1em}.Login .Signup__form__item{margin-bottom:0}.Login__overlay{position:fixed;top:0;left:0;z-index:1000;display:none;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;height:100%;background-color:rgba(0,0,0,0.4)}.Login__overlay.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row}.Login__popup{position:fixed;top:0;bottom:0;left:0;right:0;margin:auto;z-index:1001;display:none;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;height:100%;max-width:570px;max-height:330px;padding:50px;background-color:#fff;text-align:center}.Login__popup h3{font-size:32px;line-height:48px}.Login__popup p{color:#000}.Login__popup .Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation ul.nav>li>ul{max-width:1180px}}@media(max-width:1180px){.Button--login{display:block;width:100%;text-align:center;margin-top:-10px !important;margin-left:0 !important}.Button--login span{font-size:14px;color:#000}.Button--login span::before{display:none !important}.Button--login .tooltip{display:none !important}}@media(max-width:1023px){#app .Header .wrapper{padding-inline:1.25em !important}#app .Header__items .Header__mobile__hamburger{-webkit-box-ordinal-group:3;-ms-flex-order:2;order:2}#app .Header__items .Header__navigation__buttons{-webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}#app .Header__navigation{position:fixed;top:5.625em;left:0;background-color:#fff;width:100%;height:0;max-height:100vh;-webkit-transition:height .2s ease-out;transition:height .2s ease-out;z-index:-99}#app .Header__navigation>div{opacity:0;-webkit-transition:opacity .2s ease;transition:opacity .2s ease;height:0;display:none}#app .Header__navigation .label-sub a[href="#"]{display:none}}@media(min-width:1024px) and (max-width:1180px){#app .Header__items .Header__navigation{-webkit-box-ordinal-group:3;-ms-flex-order:2;order:2}#app .Header__items .Header__navigation__buttons{-webkit-box-ordinal-group:4;-ms-flex-order:3;order:3}#app .Header__items .Header__flags{-webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}}@media(min-width:1024px) and (max-width:1179px){#app .Header__navigation ul.nav li{font-size:.875rem;padding:0 .5em}#app .Header__flags,#app .Button--login{margin-left:1em !important}#app .Header__navigation__buttons .Button{padding-left:1em;padding-right:1em;margin-left:.5em}}@media(max-device-height:1080px){#app .LoginBlock{-webkit-box-align:start !important;-ms-flex-align:start !important;align-items:flex-start !important;padding-top:8em !important}}@media(hover:hover){#app .Header__navigation ul.nav li:active a::before,#app .Header__navigation ul.nav li:focus a::before,#app .Header__navigation ul.nav li:hover a::before{left:0;width:100%}}</style><meta name="robots" content="index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1"> <link rel="alternate" hreflang="bg" href="https://www.liveagent.bg/blog/"> <link rel="alternate" hreflang="cs" href="https://www.live-agent.cz/blog/"> <link rel="alternate" hreflang="da" href="https://www.liveagent.dk/blog/"> <link rel="alternate" hreflang="de" href="https://www.liveagent.de/blog/"> <link rel="alternate" hreflang="et" href="https://www.liveagent.ee/blogi/"> <link rel="alternate" hreflang="es" href="https://www.liveagent.es/blog/"> <link rel="alternate" hreflang="fr" href="https://www.liveagent.fr/blog/"> <link rel="alternate" hreflang="el" href="https://www.liveagent.gr/blog/"> <link rel="alternate" hreflang="hr" href="https://www.liveagent.hr/blog/"> <link rel="alternate" hreflang="it" href="https://www.live-agent.it/blog/"> <link rel="alternate" hreflang="lv" href="https://www.liveagent.lv/blog/"> <link rel="alternate" hreflang="lt" href="https://www.liveagent.lt/tinklarastis/"> <link rel="alternate" hreflang="hu" href="https://www.liveagent.hu/blog/"> <link rel="alternate" hreflang="nl" href="https://www.live-agent.nl/blog/"> <link rel="alternate" hreflang="no" href="https://www.liveagent.no/blogg/"> <link rel="alternate" hreflang="pl" href="https://www.live-agent.pl/blog/"> <link rel="alternate" hreflang="ro" href="https://www.liveagent.ro/blog/"> <link rel="alternate" hreflang="ru" href="https://ru.liveagent.com/blog/"> <link rel="alternate" hreflang="sk" href="https://www.liveagent.sk/blog/"> <link rel="alternate" hreflang="sl" href="https://www.liveagent.si/blog/"> <link rel="alternate" hreflang="zh-hans" href="https://www.live-agent.cn/blog/"> <link rel="alternate" hreflang="tl" href="https://www.liveagent.ph/blog/"> <link rel="alternate" hreflang="vi" href="https://www.liveagent.vn/blog/"> <link rel="alternate" hreflang="ar" href="https://www.liveagent.ae/almodawana/"> <link rel="alternate" hreflang="en" href="https://www.liveagent.com/blog/"> <link rel="alternate" hreflang="pt-br" href="https://www.liveagent.com.br/blog/"> <link rel="alternate" hreflang="x-default" href="https://www.liveagent.com/blog/"> <title>Blog - LiveAgent</title> <meta name="description" content="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!"> <link rel="canonical" href="https://www.liveagent.de/blog/"> <meta property="og:locale" content="de_DE"> <meta property="og:type" content="article"> <meta property="og:title" content="Blog - LiveAgent" class="urlslab-seo-meta-tag"> <meta property="og:description" content="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!"> <meta property="og:url" content="https://www.liveagent.de/blog/"> <meta property="og:site_name" content="LiveAgent"> <meta property="og:image" content="https://assets.flowhunt.io/screenshots/f715a91c0041040a/7ade91d551b71a8b/1728901921_1366.webp" class="urlslab-seo-meta-tag"> <meta property="og:image:width" content="1366" class="urlslab-seo-meta-tag"> <meta property="og:image:height" content="768" class="urlslab-seo-meta-tag"> <meta property="og:image:type" content="image/jpeg" class="urlslab-seo-meta-tag"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@LiveAgent"> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"CollectionPage","@id":"https://www.liveagent.de/blog/","url":"https://www.liveagent.de/blog/","name":"Blog - LiveAgent","isPartOf":{"@id":"https://www.liveagent.de/#website"},"primaryImageOfPage":{"@id":"https://www.liveagent.de/blog/#primaryimage"},"image":{"@id":"https://www.liveagent.de/blog/#primaryimage"},"thumbnailUrl":"https://www.liveagent.com/app/uploads/2024/09/getapp-logo.jpg","description":"Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!","breadcrumb":{"@id":"https://www.liveagent.de/blog/#breadcrumb"},"inLanguage":"de-DE"},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https://www.liveagent.de/blog/#primaryimage","url":"https://www.liveagent.com/app/uploads/2024/09/getapp-logo.jpg","contentUrl":"https://www.liveagent.com/app/uploads/2024/09/getapp-logo.jpg","width":866,"height":650},{"@type":"BreadcrumbList","@id":"https://www.liveagent.de/blog/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.liveagent.de/"},{"@type":"ListItem","position":2,"name":"Blog"}]},{"@type":"WebSite","@id":"https://www.liveagent.de/#website","url":"https://www.liveagent.de/","name":"LiveAgent","description":"Help Desk & Live Chat Software","publisher":{"@id":"https://www.liveagent.de/#organization"},"inLanguage":"de-DE"},{"@type":"Organization","@id":"https://www.liveagent.de/#organization","name":"Quality Unit, LLC","url":"https://www.liveagent.de/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https://www.liveagent.de/#/schema/logo/image/","url":"https://www.liveagent.com/app/uploads/2019/11/logo-qualityunit.jpg","contentUrl":"https://www.liveagent.com/app/uploads/2019/11/logo-qualityunit.jpg","width":1024,"height":192,"caption":"Quality Unit, LLC"},"image":{"@id":"https://www.liveagent.de/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/LiveAgent/","https://x.com/LiveAgent","https://www.instagram.com/liveagent/","https://www.linkedin.com/company/liveagent/","https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"]}]}</script> <link rel="dns-prefetch" href="//www.googletagmanager.com"> <link rel="dns-prefetch" href="//support.qualityunit.com"> <link rel="dns-prefetch" href="//analytics.qualityunit.com"> <link rel="dns-prefetch" href="//pap.qualityunit.com"> <link rel="stylesheet" id="app-css" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/app.min.css?ver=1.25.53" type="text/css" media="screen"> <style> .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } @media screen and (max-height: 1024px) { .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } @media screen and (max-height: 640px) { .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } </style> <link rel="icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-50x50.png" sizes="32x32"> <link rel="icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-300x300.png" sizes="192x192"> <link rel="apple-touch-icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-185x185.png"> <meta name="msapplication-TileImage" content="https://www.liveagent.com/app/uploads/2024/04/icon-300x300.png"> <style type="text/css" id="wp-custom-css"> html[lang="bg-BG"] .Header__navigation__buttons.Button--outline { margin-left: 0 !important; } html[lang="hr"] .Button--demo { padding: 0 1.8em !important; } html[lang="lv-LV"] .Button--demo { padding: 0 1.3em !important; } html[lang="ro-RO"] .Button--demo { padding: 0 2.4em !important; } html[lang="sk-SK"] .Button--demo { padding: 0 2.8em !important; } html[lang="tl"] .Button--demo { padding: 0 2.9em !important; } html[lang="vi-VN"] .Button--demo { padding: 0 1.7em !important; } html[lang="vi-VN"] .Button--demo { padding: 0 1.7em !important; } html[lang="de-DE"] .Button--demo { padding: 0 2.4em !important; } .heroHeadline__home--bg.elementor-column .chat--bubble:not(.chat--bubble__dots) p, .heroHeadline--bg.elementor-column .chat--bubble:not(.chat--bubble__dots) p { font-size: .875rem; } </style> <!-- URLSLAB-SKIP-REPLACE-END --> <meta name="twitter:title" content="Blog - LiveAgent" class="urlslab-seo-meta-tag"><meta name="twitter:description" content="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" class="urlslab-seo-meta-tag"><meta name="twitter:image" content="https://assets.flowhunt.io/screenshots/f715a91c0041040a/7ade91d551b71a8b/1728901921_1366.webp" class="urlslab-seo-meta-tag"></head> <body class="archive category category-blog category-9306 elementor-default elementor-kit-16001"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="de-DE" onover-preload="1"> <img src="https://www.liveagent.de/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-german-container"><ul id="menu-header-navigation-2-german" class="nav"><li id="menu-item-166388" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166388"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Produkt</a> <ul class="sub-menu"> <li id="menu-item-166403" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166403"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Übersicht</a> <ul class="sub-menu"> <li id="menu-item-970807" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-970807"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-tour"></use></svg><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Tour starten<div class="menu-item-description">Allgemeiner Überblick von LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.de/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-166390" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166390"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Produkt</a> <ul class="sub-menu"> <li id="menu-item-970808" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970808"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-help-desk"></use></svg><a href="https://www.liveagent.de/helpdesk-software/" title="Entdecken Sie eine Auswahl an Helpdesk-Softwarelösungen auf dem Markt. Wählen Sie die ideale Helpdesk-Software für Ihre Webseite und steigern Sie das Niveau des Kundenservices." hreflang="de-DE" onover-preload="1">Helpdesk<div class="menu-item-description">Kundenserviceplattform für alle Kanäle</div></a></li> <li id="menu-item-915897" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915897"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.liveagent.de/ticketingsoftware/" title="Entdecken Sie eine Auswahl an Ticketing-Softwarelösungen, die die am häufigsten verwendeten auf dem Markt sind. Wählen Sie das ideale Ticketingtool und befördern Sie Ihren Kundenservice auf den Mond." hreflang="de-DE" onover-preload="1">Ticketing<div class="menu-item-description">Fortgeschrittenes Ticketingsystem</div></a></li> <li id="menu-item-166369" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-166369"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.de/live-chat-software/" title="Erkunden Sie eine Auswahl der besten Live-Chat-Softwarelösungen auf dem Markt. Wählen Sie die ideale Live-Chat-Software für Ihre Webseite und befördern Sie Ihren Kundenservice auf ein höheres Niveau." hreflang="de-DE" onover-preload="1">Live-Chat<div class="menu-item-description">Schnellster Live-Chat auf dem Markt</div></a></li> </ul> </li> <li id="menu-item-166413" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166413"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">sub</a> <ul class="sub-menu"> <li id="menu-item-970809" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-970809"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.de/social-media-kundenservice-3/" title="Effizienter Kundenservice über soziale Medien mit LiveAgent: Verwandeln Sie alle Benachrichtigungen in Tickets und verwalten Sie Anfragen von Facebook, Instagram, Twitter und mehr an einem Ort. Profitieren Sie von 24/7 Support, ohne Einrichtungsgebühren oder Kreditkarte. Starten Sie Ihre kostenlose Testversion und optimieren Sie Ihre Social-Media-Interaktionen jetzt!" hreflang="de-DE" onover-preload="1">Soziale Medien<div class="menu-item-description">Antworten Sie Ihren Followern direkt von LiveAgent aus</div></a></li> <li id="menu-item-695204" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695204"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.de/call-center-software/" title="Entdecken Sie eine Auswahl der besten Callcenter-Software auf dem Markt. Wählen Sie die ideale Callcenter-Software für Ihre Website aus und bringen Sie Ihren Kundenservice zum Mond." hreflang="de-DE" onover-preload="1">Callcenter<div class="menu-item-description">Eingebaute Callcenter-Software</div></a></li> <li id="menu-item-874593" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874593"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.com/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Wissensdatenbank<div class="menu-item-description">Bieten Sie Selbstbedienungs-Optionen an</div></a></li> </ul> </li> <li id="menu-item-166404" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166404"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Anwendungsfälle</a> <ul class="sub-menu"> <li id="menu-item-166362" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-166362"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.de/business/" title="LiveAgent ist eine Helpdesk-Software, die sich an die Bedürfnisse unterschiedlicher Geschäftsmodelle anpasst. Entdecken Sie, wie LiveAgent in Ihre Nische passt. Agentur Edu und NGOs verlassen sich auf LiveAgent." hreflang="de-DE" onover-preload="1">Geschäftslösungen<div class="menu-item-description">Verschiedene Unternehmen, verschiedene Lösungen</div></a></li> <li id="menu-item-166366" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-166366"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.de/industrien/" title="LiveAgent kann die Anforderungen von mehreren Industrien erfüllen. Entdecken Sie, wie LiveAgent Ihre Anforderungen erfüllen und Ihren Kundendienst verbessern kann." hreflang="de-DE" onover-preload="1">Industrie Lösungen<div class="menu-item-description">Passen Sie LiveAgent an Ihre Industrie an</div></a></li> <li id="menu-item-949868" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-949868"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.de/erfolgsgeschichten/" title="Areto Systems, Kwik Charger, Idosell, and Aquasprouts are all companies offering different solutions for e-commerce businesses. Areto Systems provides payment processing solutions and merchant account services, while Kwik Charger offers fast charging for new iPhones. Idosell is a leading provider of e-commerce systems in Poland, and Aquasprouts provides a complete kit for growing fish and plants. LiveAgent is another e-commerce solution provider that offers a variety of features, integrations, and support for businesses." hreflang="de-DE" onover-preload="1">Anwendungsfälle<div class="menu-item-description">Ein Produkt, mehrere Anwendungsfälle</div></a></li> </ul> </li> <li id="menu-item-166405" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166405"><a href="/integrationen/" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">Integrationen</a> <ul class="sub-menu"> <li id="menu-item-951154" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951154"><a href="https://www.liveagent.de/integrationen/whatsapp/" title="LiveAgent bietet eine WhatsApp-Integration an, mit der die Benutzer WhatsApp-Nachrichten einfach von ihrem LiveAgent-Dashboard aus beantworten können." hreflang="de-DE" onover-preload="1">WhatsApp</a></li> <li id="menu-item-166437" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-166437"><a href="/integrationen/wordpress/" title="Bringen Sie Ihren Kundensupport auf Ihren Wordpress-Sites auf die nächste Stufe. Die Wordpress-Integration für LiveAgent ermöglicht es Ihnen, eine Chat-Schaltfläche auf Ihren Websites zu platzieren." hreflang="de-DE" onover-preload="1">WordPress</a></li> <li id="menu-item-166438" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-166438"><a href="/integrationen/prestashop/" title="Wenn Sie Ihren Kunden die Möglichkeit geben möchten, Sie schneller zu kontaktieren, sollten Sie es in Betracht ziehen, mithilfe unserer LiveAgent-Integration eine Live-Chat-Schaltfläche auf Ihrer Prestashop-Webseite zu platzieren." hreflang="de-DE" onover-preload="1">Prestashop</a></li> <li id="menu-item-166439" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-166439"><a href="/integrationen/magento/" title="Integrieren Sie Magento 2 in LiveAgent und erhöhen Sie Ihren Workflow. Mit Tickets behalten Sie den Überblick über Kundenbestellungen und können von einer Plattform aus kommunizieren." hreflang="de-DE" onover-preload="1">Magento</a></li> <li id="menu-item-166441" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-166441"><a href="/integrationen/shopify/" title="Wenn Sie Ihren Kunden die Möglichkeit geben möchten, Sie schneller zu kontaktieren, sollten Sie die Shopify-Integration von LiveAgent in Betracht ziehen. Diese Integration ermöglicht Ihnen die Einrichtung eines Live-Chats in Ihrem Online-Shop." hreflang="de-DE" onover-preload="1">Shopify</a></li> <li id="menu-item-166444" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-166444"><a href="/integrationen/mailchimp/" title="Eine Ticketing-Software kann durch die Mailchimp-Integration von LiveAgent viel mehr leisten. Die Mailchimp-Integration erlaubt es Ihnen, Kontakte, direkt von Ihrem Helpdesk aus, zu verwalten." hreflang="de-DE" onover-preload="1">Mailchimp</a></li> <li id="menu-item-166445" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-166445"><a href="/integrationen/pipedrive/" title="Verfolgen Sie Ihre Leads und befasst sich mit der PipeDrive-Integration für LiveAgent. Diese Integration sammelt alle Ihre Daten in einem Dashboard, um Ihren Workflow zu vereinfachen." hreflang="de-DE" onover-preload="1">Pipedrive</a></li> <li id="menu-item-166446" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-166446"><a href="/integrationen/slack/" title="Chatten Sie mit Ihren Teamkollegen, wann immer Sie wollen, ohne Ihren Helpdesk zu verlassen. Die Slack-Integration für LiveAgent bringt Ihnen Nachrichten, damit Sie sie nichts verpassen." hreflang="de-DE" onover-preload="1">Slack</a></li> <li id="menu-item-166406" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-166406"><a href="/integrationen/" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">Mehr Integrationen</a></li> </ul> </li> </ul> </li> <li id="menu-item-166391" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-166391"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Ressourcen</a> <ul class="sub-menu"> <li id="menu-item-166407" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166407"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Lernen</a> <ul class="sub-menu"> <li id="menu-item-166421" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-166421"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akademie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="de-DE" onover-preload="1">Akademie<div class="menu-item-description">Werden Sie zu einem Kundenservice-Experten</div></a></li> <li id="menu-item-166422" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-166422"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/email-vorlagen/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="de-DE" onover-preload="1">Vorlagen<div class="menu-item-description">Anpassbare Vorlagen für jeden Anlass</div></a></li> <li id="menu-item-166410" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-166410"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE" onover-preload="1">Checklisten<div class="menu-item-description">Wie Sie alle Vorgänge am besten verwalten</div></a></li> </ul> </li> <li id="menu-item-166414" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-166414"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">sub</a> <ul class="sub-menu"> <li id="menu-item-166423" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-166423"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" aria-current="page" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Blog<div class="menu-item-description">Neuigkeiten über den Kundenservice & LiveAgent</div></a></li> <li id="menu-item-166424" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-166424"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/glossar/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="de-DE" onover-preload="1">Glossar<div class="menu-item-description">(Lernen Sie die Kundenservice-Terminologie kennen</div></a></li> <li id="menu-item-166425" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-166425"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/verzeichnis/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="de-DE" onover-preload="1">Verzeichnis<div class="menu-item-description">Umfangreiche Helpdesk-Kontaktliste</div></a></li> </ul> </li> <li id="menu-item-166415" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166415"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">sub</a> <ul class="sub-menu"> <li id="menu-item-166380" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-166380"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.de/tipptest/" title="Testen Sie Ihre Tippfähigkeiten mit dem kostenlosen Tipptest von LiveAgent. Erfahren Sie Ihre Tippgeschwindigkeit in wenigen Minuten und üben Sie das Tippen kostenlos, um diese Fähigkeit zu verbessern." hreflang="de-DE" onover-preload="1">Tipptest<div class="menu-item-description">Verbessern Sie Ihre Tippgeschwindigkeit</div></a></li> <li id="menu-item-166411" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-166411"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="/reviews/" title="LiveAgent ist ein Service für Kundenbetreuung und bietet ein Partnerprogramm, einen Blog und eine Akademie an. Es gibt auch Unterstützung und eine Anfrageoption. Das Unternehmen hat Auszeichnungen und Zertifikate, bietet VoIP-Partner und gibt es einen Newsletter. Installation dauert etwas. Die Datenschutzrichtlinien werden respektiert und die Nutzung von Cookies wird akzeptiert." hreflang="de-DE" onover-preload="1">Bewertungen<div class="menu-item-description">Schauen Sie sich die Testberichte zu Softwarefunktionen an</div></a></li> <li id="menu-item-166412" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-166412"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Supportportal<div class="menu-item-description">How-to-Artikel und Anleitungen</div></a></li> </ul> </li> <li id="menu-item-166409" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166409"><a href="#" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Unternehmen</a> <ul class="sub-menu"> <li id="menu-item-339759" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339759"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.de/ueber-uns/ueber-liveagent/" title="Jedes erfolgreiche Unternehmen muss irgendwo anfangen. Sehen Sie sich unsere Geschichte an und erfahren Sie mehr über die Mission, Vision und Werte unseres Unternehmens." hreflang="de-DE" onover-preload="1">Über uns<div class="menu-item-description">Lernen Sie das Team hinter dem Produkt kennen</div></a></li> <li id="menu-item-166352" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-166352"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.de/auszeichnungen/" title="Ein großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Beginnend mit 15$/Monat. Starten Sie mit einer 14 tägigen kostenlosen Testphase. SaaS oder On-Premise." hreflang="de-DE" onover-preload="1">Auszeichnungen<div class="menu-item-description">Unsere Auszeichnungen & Leistungen</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-166395" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166395"><a href="/funktionen/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="de-DE" onover-preload="1">Funktionen</a></li> <li id="menu-item-803037" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803037"><a href="/preise/" title="Entdecken Sie die flexiblen und kosteneffizienten Tarife von LiveAgent, beginnend bei nur $9/Monat! Profitieren Sie von einer kostenlosen Testversion und maßgeschneiderten Funktionen für kleine bis große Unternehmen, einschließlich umfassender Kundensupport-Tools und exklusiver Angebote für Startups. Keine Kreditkarte erforderlich, jederzeit kündbar!" hreflang="de-DE" onover-preload="1">Preise</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/testversion/" class="Button Button--full" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1"> <span>Kostenlose Testversion</span> </a> <a href="/login/" class="Button Button--login" title="Loggen Sie sich auf dieser Seite auf Ihr LiveAgent-Konto ein. Geben Sie zuerst den Firmennamen ein und fahren Sie mit einem Benutzernamen und Passwort fort, um sich erfolgreich anzumelden." hreflang="de-DE" onover-preload="1"> <span>Anmelden</span> <span class="tooltip">Anmelden</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demonstration/" class="Button Button--outline" title="Erleben Sie LiveAgent in Aktion! Fordern Sie eine Demo an und entdecken Sie, wie unsere Software Ihnen hilft, Ihre Unternehmensziele zu erreichen, die Kundenzufriedenheit zu steigern und mehr Verkäufe zu generieren. Erhalten Sie Antworten auf all Ihre Fragen zu Preisen, Diensten und Funktionen." hreflang="de-DE" onover-preload="1"> <span>Demo</span> </a> <a href="/testversion/" class="Button Button--full" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1"> <span>Kostenlose Testversion</span> </a> <a href="/login/" class="Button Button--login" title="Loggen Sie sich auf dieser Seite auf Ihr LiveAgent-Konto ein. Geben Sie zuerst den Firmennamen ein und fahren Sie mit einem Benutzernamen und Passwort fort, um sich erfolgreich anzumelden." hreflang="de-DE" onover-preload="1"> <span>Anmelden</span> <span class="tooltip">Anmelden</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-de" lang="de"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asien</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Naher Osten</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/blog/" title="Besøg LiveAgent bloggen for de nyeste nyheder om helpdesk-software og kundetilfredshed. Få tips og tricks til at opbygge en loyal kundebase og optimere teamets produktivitet. Læs om topbedømt software, Zendesk-alternativer, og månedlige opdateringer. Start din rejse mod bedre kundeservice i dag!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </span> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/blogi/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/blog/" title="Otkrijte najnovije vijesti i savjete o korisničkoj podršci s fokusom na help desk softver i zadovoljstvo kupaca. Naučite kako izgraditi bazu vjernih klijenata i održati svoj tim produktivnim uz LiveAgent. Pridružite se našoj zajednici zadovoljnih korisnika i unaprijedite svoju korisničku podršku." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/blog/" title="Scopri le ultime novità e consigli sul servizio clienti con LiveAgent! Approfondisci l'uso di chatbot, WhatsApp, e email marketing per migliorare la soddisfazione del cliente e ridurre il churn rate. Esplora le strategie per creare connessioni emotive e fidelizzare i clienti attraverso la nostra piattaforma di supporto completa. Visita il nostro blog per approfondimenti e risorse esclusive!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/tinklarastis/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/blog/" title="Discover expert tips and tricks for enhancing customer satisfaction and productivity with LiveAgent's blog. Stay updated with the latest in help desk software, live chat solutions, and customer service strategies. Join our community to elevate your support experience." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/blogg/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asien</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/blog/" title="Explore the LiveAgent blog for the latest customer service news, tips, and tricks to enhance your help desk software experience and boost customer satisfaction. Stay updated with industry insights and discover how to build a loyal customer base and keep your team productive." hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Naher Osten</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/almodawana/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="Kopiert!"> <link rel="stylesheet" id="pages/blog" type="text/css" media="all" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/pages/blog.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlogTopPost" type="text/css" media="all" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/components/BlogTopPost.min.css?ver=1.25.53"> <div id="blog" class="Blog" itemscope itemtype="http://schema.org/Blog"> <style id="compactheader-css" type="text/css">.compact-header{padding-top:2em;padding-bottom:2em;background-color:#f9f9fa}.compact-header ~ .compact-header{margin-top:-2.2em}.compact-header__placeholder{background-color:#f9f9fa}.compact-header__placeholder+.Category__container{padding-top:0}.compact-header__placeholder+.Archive__filter{margin-top:-2.2em;background-color:#edeff3}.compact-header__placeholder:not(:last-child){margin-bottom:2.2em}.compact-header__wrapper{position:static;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap}.compact-header__wrapper>*{width:100%}.compact-header__image{position:relative;display:none}.compact-header--lvl-1 .compact-header__image .compact-header__img{width:100%;max-width:100%;-o-object-fit:contain;object-fit:contain}.compact-header--lvl-2 .compact-header__image{overflow:hidden;padding-bottom:52%;border-radius:1rem;border:1px solid #e4e5e9}.compact-header--lvl-2 .compact-header__image .compact-header__img,.compact-header--lvl-2 .compact-header__image .urlslab-screenshot-container img{width:100%;height:100%;position:absolute;z-index:1;-o-object-fit:cover;object-fit:cover;-o-object-position:center;object-position:center}.compact-header__img--author{display:none}.compact-header__logo{width:26%;position:absolute;top:-1px;left:-1px;z-index:2;overflow:hidden;background-color:rgba(255,255,255,0.85) !important;-webkit-backdrop-filter:blur(8.5px);backdrop-filter:blur(8.5px);-webkit-box-shadow:5px 1px 7px 0 rgba(0,0,0,0.04),2px 2px 2px 0 rgba(255,255,255,0.6) inset;box-shadow:5px 1px 7px 0 rgba(0,0,0,0.04),2px 2px 2px 0 rgba(255,255,255,0.6) inset;border:1px solid #e4e5e9;border-top-left-radius:1rem;border-bottom-right-radius:1rem}.compact-header__logo-img{width:70%;height:70%;-o-object-fit:cover;object-fit:cover;-o-object-position:center;object-position:center;margin:15%}.compact-header__title{margin:0;line-height:1.33;font-size:2.5em;font-weight:700}.compact-header__title:not(:last-child){margin-bottom:.25em}.compact-header__text:not(:last-child){margin-bottom:1.6em}.compact-header__date{color:#65676b;color:var(--font-color-normal);font-size:.75em}.compact-header__date:not(:last-child){margin-bottom:.625em}.compact-header__update:not(:last-child){margin-bottom:.8em}.compact-header__buttons:not(:last-child){margin-bottom:1.6em}.compact-header__buttons-items{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;margin:-0.313em}.compact-header__buttons-item{padding:.313em}.compact-header__tags:not(:last-child){margin-bottom:.625em}.compact-header__tags-item:not(:last-child){margin-bottom:.35em}.compact-header__tags-title{color:#65676b;color:var(--font-color-normal);line-height:1.5;font-size:.75em;margin-right:.8em}.compact-header__tags-list{margin:0 -0.4em;line-height:1.5;font-size:.85rem}.compact-header__tags-list li{color:#65676b;color:var(--font-color-normal);display:inline-block;vertical-align:middle;padding:.2em .6em}.compact-header__tags-list a,.compact-header__tags-list span{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-weight:700;text-decoration:none !important}.compact-header__tags-list a svg,.compact-header__tags-list span svg{width:1em;height:1em;display:block;margin-right:.35em}.compact-header__tags-list a{color:#fa9531 !important;color:var(--primary-color) !important}.compact-header__menu{display:-webkit-box;display:-ms-flexbox;display:flex;margin-bottom:-2em;margin-right:-40px;white-space:nowrap;overflow-x:auto;overflow-y:hidden;-webkit-overflow-scrolling:touch}.compact-header__menu-title{color:#b0b4bb;color:var(--font-color-medium);margin-right:3em;font-size:.875em}.compact-header__menu-items ul{display:-webkit-box;display:-ms-flexbox;display:flex;margin:0}.compact-header__menu-items ul li{position:relative;padding:.714em 0;font-size:.875em;font-weight:600}.compact-header__menu-items ul li:not(:last-child){margin-right:3em}.compact-header__menu-items ul li::after{background-color:#fa9531;background-color:var(--primary-color);position:absolute;bottom:0;left:50%;display:block;content:"";width:0;height:.214em;pointer-events:none;-webkit-transition:all .3s;transition:all .3s}.compact-header__menu-items ul li a{display:block;text-decoration:none;white-space:nowrap}.compact-header__menu-items ul li a:active,.compact-header__menu-items ul li a:focus{color:#050505;color:var(--font-color-dark);text-decoration:none}.compact-header__menu-items ul li:active::after,.compact-header__menu-items ul li:focus::after,.compact-header__menu-items ul li:hover::after,.compact-header__menu-items ul li.active::after{left:0;width:100%}.compact-header__toc{display:none}.compact-header__scrollbar{position:absolute;top:100%;right:0;left:0}.compact-header__scrollbar>*{background-color:#fa9531;background-color:var(--primary-color);width:0;height:.2em;display:block}.compact-header .breadcrumbs{margin-bottom:.35em}.compact-header .breadcrumbs::before{left:0;background:-webkit-gradient(linear,right top,left top,from(rgba(249,249,250,0)),to(#f9f9fa));background:linear-gradient(to left,rgba(249,249,250,0) 0,#f9f9fa 100%)}.compact-header .breadcrumbs::after{right:0;background:-webkit-gradient(linear,left top,right top,from(rgba(249,249,250,0)),to(#f9f9fa));background:linear-gradient(to right,rgba(249,249,250,0) 0,#f9f9fa 100%)}.compact-header .searchField{width:100%;margin:0}.compact-header .searchField input[type=search]{display:block;width:100%;min-width:initial;height:2.857em;padding-left:3.5em;border-radius:.714em;border:0;font-size:.875rem;background-color:#edeff3;-webkit-box-shadow:none;box-shadow:none;-webkit-transition:all .2s,background-color .2s;transition:all .2s,background-color .2s}.compact-header .searchField input[type=search]::-ms-clear,.compact-header .searchField input[type=search]::-ms-reveal{display:none;width:0;height:0}.compact-header .searchField input[type=search]::-webkit-search-decoration,.compact-header .searchField input[type=search]::-webkit-search-cancel-button,.compact-header .searchField input[type=search]::-webkit-search-results-button,.compact-header .searchField input[type=search]::-webkit-search-results-decoration{display:none}.compact-header .searchField input[type=search]:focus{-webkit-box-shadow:none;box-shadow:none}.compact-header .searchField .search-reset{width:1.5em;height:1.5em;position:absolute;top:50%;right:1.1em;display:-webkit-box;display:-ms-flexbox;display:flex;opacity:0;pointer-events:none;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;border-radius:50%;background-color:#d8dadf;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);cursor:pointer}.compact-header .searchField .search-reset__icon{width:.5em;height:.5em}.compact-header .searchField .search-reset--active{opacity:1;pointer-events:initial}.compact-header .searchField__icon{width:1em;height:1em;position:absolute;top:50%;left:1.1em;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.compact-header .FilterMenu__items{z-index:10}.compact-header .FilterMenu a[href].FilterMenu__item{color:#050505;color:var(--font-color-dark);text-decoration:none}.compact-header .FilterMenu a[href].FilterMenu__item strong{font-weight:400}.compact-header .CircleProgressBar__middle{background-color:#f9f9fa}.compact-header__toc .FilterMenu__title{position:relative;padding-left:2.429em}.compact-header__toc .FilterMenu__title::before{width:.357em;height:.357em;top:50%;left:1.429em;position:absolute;display:block;content:"";border-radius:50%;background-color:#d8dadf;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.compact-header__toc .FilterMenu__item{position:relative}.compact-header__toc .FilterMenu__item-title{padding:.2em 1em .2em 0 !important}.compact-header__toc .FilterMenu__item::before{top:.85em;position:absolute;display:block;content:"";border-radius:50%;background-color:#d8dadf;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.compact-header__toc .FilterMenu__item--h2{padding-left:2.429em;font-size:.875em}.compact-header__toc .FilterMenu__item--h2::before{width:.357em;height:.357em;left:1.429em}.compact-header__toc .FilterMenu__item--h3{padding-left:3.769em;font-size:.813em}.compact-header__toc .FilterMenu__item--h3::before{width:.385em;height:.385em;left:2.692em}.compact-header__toc .FilterMenu__item.active::before,.compact-header__toc .FilterMenu__item:hover::before{background-color:#050505}.compact-header .compact-header__author__social{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;gap:1em;margin:1.6em 0}.compact-header .compact-header__author__social>a::after{display:none !important}.compact-header .compact-header__author__social>a svg{width:1.5em;height:1.5em;margin-right:.5em}@media(min-width:768px){.compact-header__image{display:block}.compact-header{-webkit-transition:margin .3s ease;transition:margin .3s ease}.compact-header__placeholder+.Archive__filter{top:90px;position:sticky;z-index:5}.compact-header__wrapper{-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between}.compact-header__left{max-width:60%}.compact-header__right{max-width:31.5%}.compact-header__bottom{padding-top:2em}.compact-header__tags-item{white-space:nowrap}.compact-header__tags-item>*{display:inline-block;vertical-align:text-top;white-space:normal}.compact-header--lvl-1 .compact-header__image{margin-top:-2em}.compact-header--lvl-2 .compact-header__image{margin-top:.7em}.compact-header__img--author{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;width:100%;max-width:16em;height:auto;margin-top:2em;margin-left:auto;border-radius:100%}.compact-header__filters-toggle,.compact-header__filters-close,.compact-header__filters-apply{display:none}.compact-header__filters-wrap--count{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.compact-header__filters-collapse{display:none}.compact-header__filters-inn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end}.compact-header__filters-inn-sm>*{max-width:21em}.compact-header__filters-inn-sm>*.SortingMenu__wrapper{max-width:initial}.compact-header__filters-inn>*{-webkit-box-flex:1;-ms-flex:1;flex:1}.compact-header__filters-inn>*:not(:last-child){margin-right:.625em}.compact-header__filter-label{font-size:.75em}.compact-header__count{margin-left:2em;font-weight:600;font-size:.875em}.compact-header__search{position:relative;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex}.compact-header--sticky{background-color:#fff;background-color:var(--main-background);position:fixed;z-index:99;top:0;left:0;right:0;-webkit-filter:drop-shadow(0 1px 6px rgba(0,0,0,0.16));filter:drop-shadow(0 1px 6px rgba(0,0,0,0.16));margin-top:90px;border-top:.063em solid #e4e5e9}.compact-header--sticky .compact-header__left>*,.compact-header--sticky .compact-header__right>*{display:none}.compact-header--sticky .compact-header__bottom{padding-top:0}.compact-header--sticky .CircleProgressBar__middle{background-color:#fff;background-color:var(--main-background)}.compact-header--transition{margin-top:0}.compact-header--sticky.compact-header--lvl-2 .compact-header__wrapper{-webkit-box-align:center;-ms-flex-align:center;align-items:center}.compact-header--sticky.compact-header--lvl-2 .compact-header__title{display:block !important;margin-bottom:0;font-size:1.125em}.compact-header--sticky.compact-header--lvl-2 .compact-header__toc{display:block !important}}@media(min-width:1180px){.compact-header__tags-list{font-size:.75rem}}@media(max-width:767px){body.compact-header--active{overflow:hidden}body.compact-header--active .ContactUs{opacity:0;pointer-events:none}.compact-header__title{font-size:1.875em}.compact-header__wrapper{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:20px !important;padding-right:20px !important}.compact-header__wrapper:not(:last-child){margin-bottom:.75em}.compact-header__tags-title:not(:last-child){margin-bottom:.35em}.compact-header__image,.compact-header .urlslab-screenshot-container{margin:.5em 0 1.125em 0}.compact-header__filters{top:0;right:0;bottom:0;left:0;position:fixed;z-index:101;opacity:0;pointer-events:none;background-color:rgba(0,0,0,0.5);-webkit-transition:opacity .3s ease;transition:opacity .3s ease}.compact-header--active .compact-header__filters{opacity:1;pointer-events:auto}.compact-header__filters-wrap{background-color:#fff;background-color:var(--main-background);position:relative;z-index:10;height:calc(100% - 4.5em);padding:1em 0 5em 0;margin-top:3.5em;border-top-left-radius:20px;border-top-right-radius:20px}.compact-header__filters-collapse{display:block;width:3.5em;height:.5em;margin:0 auto 1em;border-radius:.25em;background-color:#65676b}.compact-header__filters-inn{overflow:scroll;height:100%;padding:0 20px}.compact-header__filters-toggle{display:block}.compact-header__filters-toggle .Button{background-color:#fff;background-color:var(--main-background);width:100%;height:3em;margin:0}.compact-header__filters-toggle .Button [class*=icon-]{width:1.143em;height:1.143em;margin-left:.9em}.compact-header__filters-close{width:2.5em;height:2.5em;position:absolute;top:.5em;right:20px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;border-radius:50%;background-color:#f9f9fa}.compact-header__filters-close .icon-close{width:.75em;height:.75em}.compact-header__filters-apply{top:auto;right:0;bottom:0;left:0;background-color:#fff;background-color:var(--main-background);position:fixed;z-index:102;opacity:0;pointer-events:none;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;padding:.5em 20px;-webkit-box-shadow:0 -0.188em .25em rgba(9,0,44,0.16);box-shadow:0 -0.188em .25em rgba(9,0,44,0.16)}.compact-header--active .compact-header__filters-apply{opacity:1;pointer-events:auto}.compact-header__search:not(:first-child),.compact-header__filter:not(:first-child){position:relative;padding-top:.9em}.compact-header__search:not(:first-child)::before,.compact-header__filter:not(:first-child)::before{position:absolute;top:0;left:-20px;right:-20px;content:"";display:block;height:.3em;background-color:#e4e5e9}.compact-header__search:not(:last-child),.compact-header__filter:not(:last-child){padding-bottom:.6em}.compact-header__count{display:none}.compact-header .searchField input[type=search]{width:100%}.compact-header .FilterMenu{z-index:initial}.compact-header .FilterMenu__title{position:static;z-index:initial;min-width:initial !important;max-width:100%}.compact-header .FilterMenu__items{max-width:100%;left:initial;-webkit-transform:initial;-ms-transform:initial;transform:initial}.compact-header .FilterMenu__items--inn{max-height:50vh}.compact-header .FilterMenu__desc,.compact-header__filter-label{margin-bottom:.714em;font-size:.875em;font-weight:600}}@media(max-width:415px){.compact-header__menu{margin-right:-20px}}@media(hover:hover){.compact-header__menu-items ul li a:hover{color:#050505;color:var(--font-color-dark);text-decoration:none}}.searchField{position:relative;margin:0 auto}.searchField .searchField__icon{width:1.125em;height:1.125em;position:absolute;left:1.25rem;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.searchField input[type=search]{background-color:var(--main-background);padding-left:4em;min-width:18rem;font-size:.875rem;width:100%;height:3.125rem;-webkit-transition:all .2s,background-color .2s;transition:all .2s,background-color .2s;border-radius:2em;border:0;-webkit-box-shadow:0 4px 4rem 0 rgba(0,0,0,0.12);box-shadow:0 4px 4rem 0 rgba(0,0,0,0.12)}.searchField input[type=search]:focus{-webkit-box-shadow:0 4px 1.5rem 0 rgba(0,0,0,0.15);box-shadow:0 4px 1.5rem 0 rgba(0,0,0,0.15)}.FilterMenu__title::after{width:.75em;height:.75em;display:block;position:relative;-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;content:"";border:3px solid #bec2c9;border-top:0;border-right:0;-webkit-transition:all .2s;transition:all .2s;-webkit-transform:rotate(-45deg) scaleX(1);-ms-transform:rotate(-45deg) scaleX(1);transform:rotate(-45deg) scaleX(1);margin-left:auto;top:-0.15em;cursor:pointer}.menu-active.FilterMenu__title::after,.active.FilterMenu__title::after,.active .FilterMenu__title::after{-webkit-transform:rotate(-45deg) scale(-1);-ms-transform:rotate(-45deg) scale(-1);transform:rotate(-45deg) scale(-1);top:.15em}.FilterMenu{position:relative;z-index:3}.FilterMenu__title{display:block;min-width:10em;max-width:100%;font-size:.875rem;line-height:1;border:1px solid #ced0d4;padding:.85em 2em .85em 1em;border-radius:.714em;background-color:#fff;-webkit-transition:all .2s;transition:all .2s;cursor:pointer;-webkit-transform:scale(1);-ms-transform:scale(1);transform:scale(1);-webkit-filter:none;filter:none;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.FilterMenu__title::after{width:.52rem;height:.52rem;position:absolute;top:50%;right:1em;margin:-0.4rem 0 0 0;border-color:#050505;border-width:.125rem}.FilterMenu__title.menu-active::after,.FilterMenu__title.active::after,.active .FilterMenu__title::after{top:50%;margin:-0.1rem 0 0 0}.SortingMenu__title::before{width:1.125em;height:1.125em;content:"";margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}.SortingMenu__title.active::before{-webkit-filter:grayscale(0);filter:grayscale(0)}.Filter{max-width:1180px;margin-left:auto;margin-right:auto;padding:1.5em;background-color:#fff;border-radius:1rem;-webkit-box-shadow:0 8px 10px rgba(147,147,147,0.1);box-shadow:0 8px 10px rgba(147,147,147,0.1)}.Filter .searchField{margin:0}.Filter .searchField input[type=search].search{-webkit-box-shadow:none;box-shadow:none;background-color:#edeff3;border-radius:12px;height:2.5rem;min-width:21em}.Filter .FilterMenu{margin-top:.75em}.Filter .Category__content__description{margin-bottom:0;font-size:.875rem;font-weight:400}@media(min-width:768px){.FilterMenu__desc{margin-right:.25em;font-size:.875rem;font-weight:600;line-height:1}.FilterMenu__items{background-color:#fff;background-color:var(--main-background);position:absolute;top:100%;left:0;display:none;opacity:0;overflow:hidden;border-radius:.625em;width:100%;padding:1em 1.45em;-webkit-transition:opacity .1s;transition:opacity .1s;-webkit-box-shadow:0 .063em .375em rgba(5,5,5,0.16);box-shadow:0 .063em .375em rgba(5,5,5,0.16)}.FilterMenu__items--inn{max-height:19em;position:relative;margin-left:-1.45em;margin-right:-1.85em}.FilterMenu__items.scrollbar-visible::before{background-color:#f5f5f7;background-color:var(--secondary-background);display:block;content:"";position:absolute;top:0;right:0;bottom:0;width:.7em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn{scrollbar-width:.5em;scrollbar-color:#e4e5e9 transparent;overflow-y:scroll;margin-right:-1.35em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar-track{background-color:transparent}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar-thumb{background-color:#e4e5e9;border-radius:.625em;height:5em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar{width:.5em}.FilterMenu__items.active{display:block}.FilterMenu__items.visible{opacity:1}.FilterMenu__item{overflow:visible;position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-line-pack:center;align-content:center;margin-bottom:.25em;text-decoration:none !important}.FilterMenu__item:last-of-type{margin-bottom:0}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label,a[href] .FilterMenu__item-title{line-height:1.4;padding:.5em 1em}.Filter{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.Filter .FilterMenu{margin-top:0;margin-left:.75em}.Filter .Category__content__description{margin-left:auto}}@media(min-width:768px) and (hover:hover){.FilterMenu__item:hover{background-color:#edeff3}}@media(min-width:1024px){.searchField input[type=search]{min-width:27rem}}@media(max-width:767px){.FilterMenu__title{display:none !important}.FilterMenu__item{margin-bottom:.143em}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu__item [type=checkbox]:checked+label,.FilterMenu__item [type=radio]:checked+label{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.FilterMenu a[href]{display:block;margin-bottom:.143em}.FilterMenu a[href] .FilterMenu__item-title{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu a[href].active .FilterMenu__item-title{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-1 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left"> <!--Breadcrumb section--> <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="/" href="/" title="Hervorragender Kundenservice beginnt mit besserer Helpdesk-Software. Sehen Sie sich die Vorteile von LiveAgent an und beginnen Sie in 5 Minuten damit." hreflang="de-DE" onover-preload="1"><span itemprop="name">Home</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Blog</span><meta itemprop="position" content="2"></li></ol></div></div> <!-- Breadcrumb section end --> <!-- Title section --> <h1 itemprop="headline" class="compact-header__title" id="h-blog">Blog</h1> <!-- Title section end --> <!-- Description section --> <div class="compact-header__text"><p>Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.</p> </div> <!-- Description end --> </div> <div class="compact-header__right"> <!-- Thumbnail section --> <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.de/app/themes/liveagent/assets/images/compact_header_blog.png?ver=1.25.53"> <img fetchpriority="high" src="https://www.liveagent.de/app/themes/liveagent/assets/images/compact_header_blog.png?ver=1.25.53" alt="Blog" class="compact-header__img" urlslab-id="28"> </div> <!-- Thumbnail section end --> </div> <!--Filter section--> <div class="compact-header__bottom"> <div class="compact-header__filters-toggle"> <a class="Button Button--outline js-compact-header__toggle"> Filter <svg class="searchField__reset-icon icon-gear"> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#gear"></use> </svg> </a> </div> <div class="compact-header__filters js-compact-header__close urlslab-skip-keywords"> <a class="compact-header__filters-close js-compact-header__close"> <svg class="icon-close"> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use> </svg> </a> <div class=" compact-header__filters-wrap "> <span class="compact-header__filters-collapse js-compact-header__close"></span> <div class="compact-header__filters-inn compact-header__filters-inn-sm"> <div class="compact-header__filter"> <div class="compact-header__filter-label"> Kategorie </div> <div class="FilterMenu"> <div class="FilterMenu__title"> Reviews </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <a href="https://www.liveagent.de/blog/reviews-de/" class="checkbox FilterMenu__item " active title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE" onover-preload="1"> <span class="checkbox-label FilterMenu__item-title">Reviews</span> </a> <a href="https://www.liveagent.de/blog/wachstum/" class="checkbox FilterMenu__item " active title="Entdecken Sie spannende Blogartikel zum Thema Wachstum und optimieren Sie Ihr Kundenservice-Erlebnis mit LiveAgent!" hreflang="de-DE" onover-preload="1"> <span class="checkbox-label FilterMenu__item-title">Wachstum</span> </a> <a href="https://www.liveagent.de/blog/help-desk-software-de/" class="checkbox FilterMenu__item " active title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE" onover-preload="1"> <span class="checkbox-label FilterMenu__item-title">Help desk software</span> </a> <a href="https://www.liveagent.de/blog/support-de/" class="checkbox FilterMenu__item " active title="Entdecken Sie unsere umfassende Sammlung von Artikeln zum Thema Support bei LiveAgent. Erfahren Sie, wie Chatbots den Kundenservice verbessern, schützen Sie Ihr Team mit E-Mail-Sicherheitstipps und nutzen Sie Kundensupport zur Förderung von Content-Marketing-Ideen. Starten Sie Ihre 14-tägige kostenlose Testversion und werden Sie Teil unserer zufriedenen Kundencommunity." hreflang="de-DE" onover-preload="1"> <span class="checkbox-label FilterMenu__item-title">Support</span> </a> </div> </div> </div> </div> </div> </div> </div> <div class="compact-header__filters-apply"> <a class="Button Button--full js-compact-header__apply"> <span>Bewerben</span> </a> </div> </div> <!--Filter section end--> </div> </div> </div> <div class="blog__top__post"> <div class="blog__top__post__item" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <a href="https://www.liveagent.de/blog/top-rated-affordable-help-desk-software/" title="LiveAgent von GetApp als bestbewertete, erschwingliche Helpdesk-Software ausgezeichnet" class="blog__top__post__inn slide__inn" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="blog__top__post__inn--main"> <div class="blog__top__post__image"> <div class="Blog__item__tag-top post__tag-star"> TOP-BEITRAG </div> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2024/09/getapp-logo.jpg"> <img data-src="https://www.liveagent.com/app/uploads/2024/09/getapp-logo-533x400.jpg" alt="LiveAgent von GetApp als bestbewertete, erschwingliche Helpdesk-Software ausgezeichnet" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"> </div> <div class="blog__top__post__content Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-09-12"> September 12, 2024 </span> </div> </div> <h3 class="blog__top__post__title Blog__slider__title" itemprop="name" id="h-liveagent-von-getapp-als-bestbewertete-erschwingliche-helpdesk-software-ausgezeichnet"> LiveAgent von GetApp als bestbewertete, erschwingliche Helpdesk-Software ausgezeichnet </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> Unglaubliche Helpdesk-Software zu finden ist einfach. Es gibt jede Menge Mitbewerber auf dem Markt, oder? Aber ein erschwingliches Produkt zu… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </div> <svg width="100%" height="100%" preserveaspectratio="xMidYMax meet" class="blog__top__post__inn--mask" viewbox="0 0 1120 336" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"> <path d="M64 76.998c0-8.836 7.163-16 16-16h1088c8.84 0 16 7.17 16 16.006v104.994c0 8.837-7.63 15.744-15.23 20.26-9.38 5.58-15.77 15.932-15.77 26.74 0 10.808 6.39 21.16 15.77 26.74 7.6 4.516 15.23 11.423 15.23 20.26v104.994c0 8.836-7.16 16.006-16 16.006H80c-8.837 0-16-7.163-16-16v-105c0-8.837 7.629-15.744 15.225-20.26C88.611 250.158 95 239.806 95 228.998c0-10.808-6.389-21.16-15.775-26.74C71.629 197.742 64 190.835 64 181.998v-105Z" style="fill:#fff" transform="translate(-64 -60.998)"></path></svg> </a> </div> </div> <div class="Blog__container wrapper"> <ul class="Blog__items"> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-975247 post type-post status-publish format-standard has-post-thumbnail hentry category-news-de category-blog"> <a href="https://www.liveagent.de/blog/top-rated-affordable-help-desk-software/" title="LiveAgent von GetApp als bestbewertete, erschwingliche Helpdesk-Software ausgezeichnet" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2024/09/getapp-logo.jpg"> <picture><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/aa0a45f798e9129ee1ba2ac9e5f3cd1b/getapp-logo.jpg" alt="LiveAgent von GetApp als bestbewertete, erschwingliche Helpdesk-Software ausgezeichnet" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="30"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-09-12"> September 12, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name"> LiveAgent von GetApp als bestbewertete, erschwingliche Helpdesk-Software ausgezeichnet </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> Unglaubliche Helpdesk-Software zu finden ist einfach. Es gibt jede Menge Mitbewerber auf dem Markt, oder? Aber ein erschwingliches Produkt zu… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-898667 post type-post status-publish format-standard has-post-thumbnail hentry category-wachstum category-blog"> <a href="https://www.liveagent.de/blog/what-is-ticketing-system/" title="Was ist ein Ticketingsystem?" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2022/03/ticketing_software_demo_video-1.jpg"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/e3eca18d7bb0a5f1120be97319365d63/ticketing_software_demo_video-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/72d114f40c4b377ee66c46c1835091e8/ticketing_software_demo_video-1.jpg" alt="Was ist ein Ticketingsystem?" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="31"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Wachstum</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-11-29"> November 29, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-was-ist-ein-ticketingsystem"> Was ist ein Ticketingsystem? </h3> <p itemprop="abstract"> Der Kundendienst/-support erhält täglich eine große Anzahl von Support-Anfragen aus verschiedenen Kommunikationskanälen. Aus diesem Grund kann die tägliche Routine eines… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-820106 post type-post status-publish format-standard has-post-thumbnail hentry category-wachstum category-blog"> <a href="https://www.liveagent.de/blog/branding-elemente/" title="Branding-Elemente" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/10-fool-proof-ways-to-build-customer-trust2.jpeg"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/5162094328ff8a5ef6336ac990800063/10-fool-proof-ways-to-build-customer-trust2.jpeg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/539d28dfb105c1805721d19ca403ce27/10-fool-proof-ways-to-build-customer-trust2.jpeg" alt="Branding-Elemente" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="32"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Wachstum</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-03-14"> March 14, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-branding-elemente"> Branding-Elemente </h3> <p itemprop="abstract"> Unabhängig davon, in welchem Markt Sie tätig sind, ist die Wahrscheinlichkeit groß, dass die Konkurrenz hart ist. Unzählige Unternehmen werden… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-820238 post type-post status-publish format-standard has-post-thumbnail hentry category-news-de category-blog"> <a href="https://www.liveagent.de/blog/liveagent-5-36-verbesserungen-und-korrekturen/" title="LiveAgent 5.36 – Verbesserungen und Fehlerbehebungen" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/11/laupdate526.png"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/69134e1679a3e83a5e36e7a688e0b063/laupdate526.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/4fab6085588ab285567719f74147e93a/laupdate526.png" alt="LiveAgent 5.36 – Verbesserungen und Fehlerbehebungen" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="33"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-03-07"> March 7, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-liveagent-5-36-verbesserungen-und-fehlerbehebungen"> LiveAgent 5.36 – Verbesserungen und Fehlerbehebungen </h3> <p itemprop="abstract"> Das neueste Update von LiveAgent enthält einige Verbesserungen und Korrekturen an bereits vorhandenen Features und Funktionalitäten Ihrer bevorzugten Helpdesk-Software. Werfen… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-811249 post type-post status-publish format-standard has-post-thumbnail hentry category-support-de category-blog"> <a href="https://www.liveagent.de/blog/chatbots-kundenservice/" title="Wie können Chatbots den Kundenservice verbessern?" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2023/02/chatbot-conversatikon-on-laptop-1.jpg"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/017a7dc0e0d19ee89fc686e627c1792a/chatbot-conversatikon-on-laptop-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/8741175b3d21ba234e41d53ce76b5c37/chatbot-conversatikon-on-laptop-1.jpg" alt="Wie können Chatbots den Kundenservice verbessern?" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="34"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Support</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-02-17"> February 17, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-wie-k-nnen-chatbots-den-kundenservice-verbessern"> Wie können Chatbots den Kundenservice verbessern? </h3> <p itemprop="abstract"> In den letzten Jahren sind immer mehr Kunden online gegangen, was bedeutet, dass Unternehmen ihre Geschäftsstrategie anpassen müssen, um alle… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-805707 post type-post status-publish format-standard has-post-thumbnail hentry category-news-de category-blog"> <a href="https://www.liveagent.de/blog/wie-liveagentkundensupport-whatsapp-benutzt/" title="Wie der LiveAgent-Kundensupport die WhatsApp verwendet" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2022/07/sm_networks_whatsapp_video-1.jpg"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/1f0b9225d088bb9933f17cd65cda4974/sm_networks_whatsapp_video-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/052171508904583e6cfcb00b169ce9b3/sm_networks_whatsapp_video-1.jpg" alt="Wie der LiveAgent-Kundensupport die WhatsApp verwendet" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="35"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-01-19"> January 19, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-wie-der-liveagent-kundensupport-die-whatsapp-verwendet"> Wie der LiveAgent-Kundensupport die WhatsApp verwendet </h3> <p itemprop="abstract"> Instant-Messaging-Apps sind heutzutage in aller Munde. Insbesondere im Bereich Kundenservice und Kundenkommunikation im Allgemeinen ist WhatsApp unglaublich beliebt. In diesem… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-780860 post type-post status-publish format-standard has-post-thumbnail hentry category-wachstum category-blog"> <a href="https://www.liveagent.de/blog/wie-man-lokalisierung-nutzt-um-das-globale-kundenerlebnis-zu-boosten/" title="Wie man Lokalisierung nutzt, um das globale Kundenerlebnis zu boosten" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2022/11/welcome-message-in-.different-languages.png"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/8092c6e3e67e3377617e73c46dc25b5e/welcome-message-in-.different-languages.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/bd8ca0bee9e43c5bc1bfd36ffc47ea76/welcome-message-in-.different-languages.png" alt="Wie man Lokalisierung nutzt, um das globale Kundenerlebnis zu boosten" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="36"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Wachstum</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2022-11-30"> November 30, 2022 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-wie-man-lokalisierung-nutzt-um-das-globale-kundenerlebnis-zu-boosten"> Wie man Lokalisierung nutzt, um das globale Kundenerlebnis zu boosten </h3> <p itemprop="abstract"> Wann haben Sie das letzte Mal etwas online gekauft? Hätten Sie es gekauft, wenn Sie die Produktbeschreibung nicht lesen könnten,… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-781258 post type-post status-publish format-standard has-post-thumbnail hentry category-support-de category-blog"> <a href="https://www.liveagent.de/blog/top-e-mail-sicherheitstipps-fuer-vertriebsteams-und-marketingteams/" title="Top-E-Mail-Sicherheitstipps für Vertriebs- und Marketingteams" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2022/11/padlock-with-laptop-smartphone-and-tablet.jpg"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/eb8aade50f332692092fb3dafce2ae54/padlock-with-laptop-smartphone-and-tablet.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/433a683ce8ede8a4dac5d1f1829b4601/padlock-with-laptop-smartphone-and-tablet.jpg" alt="Top-E-Mail-Sicherheitstipps für Vertriebs- und Marketingteams" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="37"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Support</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2022-11-28"> November 28, 2022 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-top-e-mail-sicherheitstipps-f-r-vertriebs-und-marketingteams"> Top-E-Mail-Sicherheitstipps für Vertriebs- und Marketingteams </h3> <p itemprop="abstract"> Die Verbreitung von Phishing über böswillige E-Mails macht Phishing zu einer großen Bedrohung für die E-Mail-Sicherheit. Zu den häufigsten Methoden,… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-781394 post type-post status-publish format-standard has-post-thumbnail hentry category-news-de category-blog"> <a href="https://www.liveagent.de/blog/liveagent-5-35-eine-weitere-runde-von-verbesserungen-und-korrekturen/" title="LiveAgent 5.35 – Eine weitere Runde von Verbesserungen und Korrekturen" itemprop="url" hreflang="de-DE" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/11/laupdate526.png"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/69134e1679a3e83a5e36e7a688e0b063/laupdate526.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.de/wp/urlslab-download/4fab6085588ab285567719f74147e93a/laupdate526.png" alt="LiveAgent 5.35 – Eine weitere Runde von Verbesserungen und Korrekturen" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="38"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>News</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2022-11-24"> November 24, 2022 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-liveagent-5-35-eine-weitere-runde-von-verbesserungen-und-korrekturen"> LiveAgent 5.35 – Eine weitere Runde von Verbesserungen und Korrekturen </h3> <p itemprop="abstract"> Eine weitere Runde von Verbesserungen, Optimierungen und Korrekturen kommt mit dem neuen LiveAgent 5.35-Update. Es bringt sowohl bedeutende als auch… <span class="learn-more"> Erfahren Sie mehr <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> </ul> <div class="Blog__items__loading invisible">Lädt<span>.</span><span>.</span><span>.</span></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/testversion/" class="Button Button--full" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demonstration/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Erleben Sie LiveAgent in Aktion! Fordern Sie eine Demo an und entdecken Sie, wie unsere Software Ihnen hilft, Ihre Unternehmensziele zu erreichen, die Kundenzufriedenheit zu steigern und mehr Verkäufe zu generieren. Erhalten Sie Antworten auf all Ihre Fragen zu Preisen, Diensten und Funktionen." hreflang="de-DE" onover-preload="1"> <span>Eine Demo vereinbaren</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/auszeichnungen/" title="Capterra" hreflang="de-DE" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/auszeichnungen/" title="G2 Crowd" hreflang="de-DE" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/auszeichnungen/" title="GetApp" hreflang="de-DE" onover-preload="1"> <img alt="GetApp" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Eine Demo vereinbaren" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.de/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-39 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43">LiveAgent</div><div class="menu-footer-top-liveagent-german-container"><ul id="menu-footer-top-liveagent-german" class="menu"><li id="menu-item-217788"><a href="https://www.liveagent.de/demonstration/" title="Erleben Sie LiveAgent in Aktion! Fordern Sie eine Demo an und entdecken Sie, wie unsere Software Ihnen hilft, Ihre Unternehmensziele zu erreichen, die Kundenzufriedenheit zu steigern und mehr Verkäufe zu generieren. Erhalten Sie Antworten auf all Ihre Fragen zu Preisen, Diensten und Funktionen." hreflang="de-DE" onover-preload="1">Demo</a></li> <li id="menu-item-15916"><a href="/preise/" title="Entdecken Sie die flexiblen und kosteneffizienten Tarife von LiveAgent, beginnend bei nur $9/Monat! Profitieren Sie von einer kostenlosen Testversion und maßgeschneiderten Funktionen für kleine bis große Unternehmen, einschließlich umfassender Kundensupport-Tools und exklusiver Angebote für Startups. Keine Kreditkarte erforderlich, jederzeit kündbar!" hreflang="de-DE" onover-preload="1">Preise</a></li> <li id="menu-item-681244"><a href="https://www.liveagent.de/funktionen/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="de-DE" onover-preload="1">Funktionen</a></li> <li id="menu-item-681245"><a href="https://www.liveagent.de/integrationen/" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">Integrationen</a></li> <li id="menu-item-15919"><a href="https://www.liveagent.com/blog/alternatives/" urlslab_href_old="/alternatives/" title="Discover top alternatives to popular software like Aircall, Spiceworks, Jira, and more on LiveAgent's blog. Explore comprehensive comparisons to find the perfect solution for your business needs. Visit now for expert insights and elevate your customer service experience!" hreflang="en-US" onover-preload="1">Alternativen</a></li> <li id="menu-item-15920"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Tour</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-40 widget_nav_menu"><div class="Footer__top__column__title h5">Support</div><div class="menu-footer-top-support-german-container"><ul id="menu-footer-top-support-german" class="menu"><li id="menu-item-15926"><a target="_blank" rel="noopener" href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Supportportal</a></li> <li id="menu-item-358803"><a href="https://www.liveagent.de/umzug/" title="Der Umzug zu LiveAgent ist einfach mit einem unserer vorgebauten Plugins. LiveAgent ist verfügbar in 43 unterschiedlichen Sprachübersetzungen und bietet sprachangepasste Widgets. LiveAgent bietet einen dauerhaft kostenlosen Plan, sowie drei andere Pläne zu günstigen Preisen." hreflang="de-DE" onover-preload="1">Datenmigration</a></li> <li id="menu-item-15930"><a target="_blank" rel="noopener" href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Systemstatus</a></li> <li id="menu-item-15929"><a target="_blank" rel="noopener" href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Änderungslog</a></li> <li id="menu-item-681246"><a href="https://www.liveagent.de/anfrage-stellen/" title="Stellen Sie eine Anfrage bei LiveAgent, der umfassenden Kundenservice-Software ohne Einrichtungsgebühr und Kreditkarte. Genießen Sie 24/7 Support und kündigen Sie jederzeit. Entdecken Sie über 180 fortschrittliche Funktionen, verbessern Sie Ihren Kundenservice und profitieren Sie von einer kostenlosen 14-Tage-Testversion. Fordern Sie Ihre Demo an und erfahren Sie, warum Unternehmen wie Forbes und Airbus auf LiveAgent vertrauen." hreflang="de-DE" onover-preload="1">Angebotsanfrage</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-41 widget_nav_menu"><div class="Footer__top__column__title h5">Unternehmen</div><div class="menu-footer-top-company-german-container"><ul id="menu-footer-top-company-german" class="menu"><li id="menu-item-681237"><a href="https://www.liveagent.de/ueber-uns/ueber-liveagent/" title="Jedes erfolgreiche Unternehmen muss irgendwo anfangen. Sehen Sie sich unsere Geschichte an und erfahren Sie mehr über die Mission, Vision und Werte unseres Unternehmens." hreflang="de-DE" onover-preload="1">Über uns</a></li> <li id="menu-item-15932"><a href="/awards/" title="Awards" hreflang="de-DE" onover-preload="1">Auszeichnungen und Zertifikate</a></li> <li id="menu-item-949872"><a href="https://www.liveagent.de/erfolgsgeschichten/" title="Areto Systems, Kwik Charger, Idosell, and Aquasprouts are all companies offering different solutions for e-commerce businesses. Areto Systems provides payment processing solutions and merchant account services, while Kwik Charger offers fast charging for new iPhones. Idosell is a leading provider of e-commerce systems in Poland, and Aquasprouts provides a complete kit for growing fish and plants. LiveAgent is another e-commerce solution provider that offers a variety of features, integrations, and support for businesses." hreflang="de-DE" onover-preload="1">Kundenbewertungen</a></li> <li id="menu-item-15934"><a href="https://www.liveagent.de/integrationen/#voip-partners-de" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">VoIP-Partner</a></li> <li id="menu-item-15935"><a href="https://www.liveagent.de/affiliateprogramm/" title="Werden Sie LiveAgent-Affiliate und verdienen Sie bis zu 30 % Provision mit unserem benutzerfreundlichen Programm. Profitieren Sie von langen Cookie-Dauern, hohen Conversion-Rates und umfassender Unterstützung für Ihren Erfolg. Melden Sie sich jetzt an und starten Sie mit einem €5-Bonus!" hreflang="de-DE" onover-preload="1">Partnerprogramm</a></li> <li id="menu-item-681238"><a href="https://www.liveagent.de/ueber-uns/impressum/" title="Die Firma Quality Unit, s. r. o. hat ihren Sitz in Bratislava, Slowakei. Die CEOs sind Andrej Harsani und Viktor Zeman. Die Kontaktdaten lauten: Telefon +421 2 33 456 826 und Email support@liveagent.com. Die Firma ist im Handelsregister der Slowakischen Republik eingetragen und verfügt über verschiedene Identifikationsnummern. LiveAgent bietet Demo, Preise, Funktionen, Integrationen, alternative Optionen, Branchenlösungen und Geschäftslösungen. Es gibt auch Support-Optionen sowie Informationen zur Unternehmensgeschichte, zu Partnern und zu einem Blog. Es werden verschiedene Kontaktwege sowie ein Newsletter angeboten. Die Geschäftsbedingungen, Datenschutzrichtlinien und DSGVO werden beachtet." hreflang="de-DE" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-42 widget_nav_menu"><div class="Footer__top__column__title h5">Lernen</div><div class="menu-footer-top-learn-german-container"><ul id="menu-footer-top-learn-german" class="menu"><li id="menu-item-15939"><a href="/blog/" aria-current="page" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE">Blog</a></li> <li id="menu-item-681240"><a href="https://www.liveagent.de/glossar/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="de-DE" onover-preload="1">Glossar</a></li> <li id="menu-item-681241"><a href="https://www.liveagent.de/akademie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="de-DE" onover-preload="1">Akademie</a></li> <li id="menu-item-681242"><a href="https://www.liveagent.de/email-vorlagen/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="de-DE" onover-preload="1">Vorlagen</a></li> <li id="menu-item-147892"><a href="https://www.liveagent.de/tipptest/" title="Testen Sie Ihre Tippfähigkeiten mit dem kostenlosen Tipptest von LiveAgent. Erfahren Sie Ihre Tippgeschwindigkeit in wenigen Minuten und üben Sie das Tippen kostenlos, um diese Fähigkeit zu verbessern." hreflang="de-DE" onover-preload="1">Tipptest</a></li> <li id="menu-item-681243"><a href="https://www.liveagent.de/kostenrechner/" title="LiveAgent: Holen Sie sich das beste Preis-Leistungs-Verhältnis ohne Einrichtungsgebühr. 24/7 Support, keine Kreditkarte nötig, jederzeit kündbar!" hreflang="de-DE" onover-preload="1">Kostenrechner</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-43 widget_nav_menu"><div class="Footer__top__column__title h5">Beliebt</div><div class="menu-footer-top-popular-german-container"><ul id="menu-footer-top-popular-german" class="menu"><li id="menu-item-970810"><a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">Wissensdatenbank-Software</a></li> <li id="menu-item-970811"><a href="https://www.liveagent.de/kundenservice-software/" title="Auswahl der Kundendienstsoftware der am häufigsten verwendeten Plattformen auf dem Markt. Wählen Sie das Ideale und heben Sie Ihren Kundenservice auf den Mond." hreflang="de-DE" onover-preload="1">Kundenservice-Software</a></li> <li id="menu-item-970812"><a href="https://www.liveagent.de/blog/beste-voip-telefonsysteme-und-integrationen/" title="Geben Sie weniger für Ihren Anrufplan mit VoIP-Telefonsystemen und -Integrationen aus und wählen Sie aus unserer Liste das beste für Sie aus." hreflang="de-DE" onover-preload="1">VoIP-Telefonsysteme</a></li> <li id="menu-item-970814"><a href="https://www.liveagent.de/selbst-servicesoftware/" title="Die Kunden-Selbst-Servicesoftware von LiveAgent erweitert Ihre Supportmöglichkeiten. Ermöglichen Sie Ihren Kunden, Probleme rund um die Uhr selbst zu lösen." hreflang="de-DE" onover-preload="1">Selbstbedienungssoftware</a></li> <li id="menu-item-970815"><a href="https://www.liveagent.de/eingehende-callcentersoftware/" title="Die Inbound-Callcenter-Software kann Ihnen bei der Einrichtung eines virtuellen Callcenters helfen. Wählen Sie das richtige für Ihre Bedürfnisse aus." hreflang="de-DE" onover-preload="1">Inbound-Callcenter-Software</a></li> <li id="menu-item-970817"><a href="https://www.liveagent.de/beschwerdemanagementsoftware/" title="LiveAgent ist ein funktionsreiches Kundenbeschwerdemanagementsystem. Es bietet eine all-in-one Helpdesk-Lösung, die Ihre Kommunikationskanäle kombiniert und zusammenführt." hreflang="de-DE" onover-preload="1">Beschwerdenmanagementsystem</a></li> <li id="menu-item-970818"><a href="https://www.liveagent.de/blog/beste-kundenportal-software/" title="Kundenportal-Software ist ein Weg, wie Unternehmen einen kundenzentrischen Ansatz demonstrieren können. Erfahren Sie mehr über 25 der besten Kundenportal-Softwarelösungen auf dem heutigen Markt." hreflang="de-DE" onover-preload="1">Kundenportal-Software</a></li> <li id="menu-item-970819"><a href="https://www.liveagent.de/startups/" title="Entdecken Sie LiveAgent, die ultimative Multi-Channel-Helpdesk-Software für Startups. Profitieren Sie von einem exklusiven Startup-Deal: 6 Monate kostenloser Zugang zum Large-Plan und zusätzliche 6 Monate mit 50% Rabatt. Verbessern Sie die Kundenzufriedenheit über E-Mail, Live-Chat, Social Media und mehr. Erfahren Sie, wie Sie effektiven Support bieten und Ihr Wachstum beschleunigen können. Keine Einrichtungsgebühr, keine Kreditkarte erforderlich! Besuchen Sie uns jetzt und sichern Sie sich diesen einmaligen Deal!" hreflang="de-DE" onover-preload="1">Helpdesk-Software für Startups</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826%20" title="LiveAgent's Telefonnummer">+421 2 33 456 826 </a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754%20" title="LiveAgent's Telefonnummer">+1-888-257-8754 </a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.de/blog/top-rated-affordable-help-desk-software/,%20and%20I%20am%20contacting%20you%20about..." title="WhatsApp von LiveAgent">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demonstration/" title="LiveAgent's Demo" hreflang="de-DE" onover-preload="1">Eine Demo vereinbaren</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Soziale Medien</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent's Instagram"> <svg> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/%20" rel="noopener" target="_blank" title="LiveAgent's Facebook"> <svg> <use xlink:href=" https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent%20" rel="noopener" target="_blank" title="LiveAgent's Twitter"> <svg> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://de.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent's LinkedIn"> <svg> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent's YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg "> <svg> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="WhatsApp von LiveAgent"> <svg> <use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Bewertungen</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </a> <script type="application/ld+json">{ "@context": "https://schema.org/", "@type": "SoftwareApplication", "name": "LiveAgent", "applicationCategory": [ "Customer Self-Service", "Social Customer Service", "Help Desk", "Live Chat", "Digital Customer Service Platforms" ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": 9.0, "reviewCount": 1500, "bestRating": 10, "worstRating": 0 }, "operatingSystem": "Windows, MacOS, Android, iOS", "offers": [ { "@type": "Offer", "price": "15", "priceCurrency": "USD", "description": "Small business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "24", "priceCurrency": "USD", "description": "Medium business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "39", "priceCurrency": "USD", "description": "Large business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "59", "priceCurrency": "USD", "description": "Enterprise plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } } ] } </script> </div> <div class="Footer__middle__newsletter"> <div class="Footer__middle__title h5">Abonnieren Sie unseren Newsletter</div> <div class="Newsletter__form"> <form action="https://qualityunit.us3.list-manage.com/subscribe/post?u=18d6ab6093f8e6cdbbd783635&id=15f55e7660" method="post" name="mc-embedded-subscribe-form" target="_blank" style="position: relative; overflow: hidden;"> <input type="email" value="" placeholder="Tragen Sie hier Ihre E-Mail ein" name="EMAIL" class="Input" required> <div style="position: absolute; left: -5000px;" aria-hidden="true"> <input type="text" name="b_18d6ab6093f8e6cdbbd783635_15f55e7660" tabindex="-1" value=""> </div> <button type="submit" name="subscribe" class="Button"> <span>Abonnieren</span> </button> </form> </div> <div class="Footer__middle__newsletter__text"> <p>Erfahren Sie das Neuste über Aktualisierungen und Angebote bei LiveAgent</p> </div> </div> </div> </div> </div> <div class="Footer__bottom"> <div class="wrapper"> <div class="Footer__bottom__row"> <div class="Footer__bottom__copyright"> <p>© 2004-2024 Quality Unit, LLC. Alle Rechte vorbehalten. </p> </div> <div class="Footer__bottom__navigation"> <div class="menu-footer-bottom-navigation-german-container"><ul id="menu-footer-bottom-navigation-german" class="nav"><li id="menu-item-784627"><a href="/geschaeftsbedingungen/" title="Indem Sie diese Dienstleistungsbedingungen akzeptieren, oder auf die Dienste oder die Seite zugreifen oder sie verwenden, bestätigen Sie, dass Sie diese Dienstleistungsbedingungen gelesen und verstanden haben, sowie zustimmen, von ihnen gebunden zu sein." hreflang="de-DE" onover-preload="1">Geschäftsbedingungen</a></li> <li id="menu-item-784628"><a href="/sicherheits-und-datenschutzrichtlinien/" title="Mehr als 17.000 Kunden vertrauen LiveAgent mit ihren Daten. Der Datenschutz ist unsere höchste Priorität. Die Server von LiveAgent werden in Tier IV oder III+, PCI DSS, SSAE-16, oder ISO 27001 entsprechenden Einrichtungen gehostet." hreflang="de-DE" onover-preload="1">Sicherheitsrichtlinie</a></li> <li id="menu-item-784629"><a href="/privacy-policy/" title="This is the privacy policy for Quality Unit. Our homepage on the Web is located at http://www.qualityunit.com. If you have any questions about this policy, please contact us." hreflang="de-DE" onover-preload="1">Datenschutzrichtlinie</a></li> <li id="menu-item-784630"><a href="/dsgvo-konformitaet-von-liveagent/" title="LiveAgent verpflichtet sich zu Datenschutz, Sicherheit, Compliance und Transparenz. LiveAgent ist seit Mai 2018 vollständig DSGVO-konform. Die Daten unserer EU-Kunden werden in unseren europäischen Rechenzentren gespeichert." hreflang="de-DE" onover-preload="1">DSGVO</a></li> <li id="menu-item-784631"><a href="/seitenkarte/" title="Suchen Sie nach einer bestimmten Seite auf der LiveAgent-Webseite? Sehen Sie sich unsere Sitemap an, um die gewünschten Informationen schnell zu finden." hreflang="de-DE" onover-preload="1">Seitenkarte</a></li> </ul></div> </div> </div> </div> </div> </footer> <div class="Medovnicky urlslab-skip-all"> <div class="wrapper"> <p>Unsere Webseite verwendet Cookies. Durch Ihre Nutzung der Webseite nehmen wir Ihre Zustimmung an, Cookies so einzusetzen, wie es hier festgelegt ist <a href="/privacy-policy/">Datenschutz- und Cookie-Richtlinie</a>.</p> <div class="Medovnicky__buttons"> <a href="#" class="Medovnicky__button Medovnicky__button--no Medovnicky__button--more Button Button--outline"> <span>Ablehnen</span> </a> <a href="#" class="Medovnicky__button Medovnicky__button--yes Button Button--full"> <span>Akzeptieren</span> </a> </div> </div> </div> <div id="exitPopup" class="Exit-popup hidden"> <div class="Exit-popup__container"> <span id="exitPopupClose" class="Exit-popup__close">×</span> <div class="Exit-popup__content urlslab-skip-all"> <h2 class="Exit-popup__title ">Want to improve your customer service?</h2> <p class="Exit-popup__text">Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.</p> <div class="Exit-popup__buttons"> <a href="/testversion/" class="Button Button--full ExitPopupButton"><span>Get started for FREE</span></a> <p class="Exit-popup__or">or</p> <a href="/demonstration/" class="Button Button--outline ExitPopupButton"><span>Request demo</span></a> </div> </div> <div class="Exit-popup__image"> <div class="Exit-popup__chat"> <picture><img alt="Andrej Saxon" class="Exit-popup__chat__avatar" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/andrej-saxon-avatar.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> <div class="Exit-popup__chat__text urlslab-skip-all"> <p> Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. <strong>Learn how to achieve your business goals with LiveAgent </strong> or feel free to explore the best help desk software by yourself with no fee or credit card requirement. </p> <span class="Exit-popup__chat__author">Andrej Saxon | LiveAgent support team</span> </div> </div> <picture><img alt="" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/exit-popup-img.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture> </div> </div> </div> <div class="trial__sticky__button"> <a href="/testversion/" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1">Start Free Trial</a> <span class="trial__sticky__button--close">x</span> </div> <div id="papPlaceholder"></div> </div> <script type="text/javascript"> const lazyloadRunObserver = () => { const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); const lazyloadBackgroundObserver = new IntersectionObserver( ( entries ) => { entries.forEach( ( entry ) => { if ( entry.isIntersecting ) { let lazyloadBackground = entry.target; if( lazyloadBackground ) { lazyloadBackground.classList.add( 'e-lazyloaded' ); } lazyloadBackgroundObserver.unobserve( entry.target ); } }); }, { rootMargin: '200px 0px 200px 0px' } ); lazyloadBackgrounds.forEach( ( lazyloadBackground ) => { lazyloadBackgroundObserver.observe( lazyloadBackground ); } ); }; const events = [ 'DOMContentLoaded', 'elementor/lazyload/observe', ]; events.forEach( ( event ) => { document.addEventListener( event, lazyloadRunObserver ); } ); </script> <link rel="stylesheet" id="footer-css" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/layouts/Footer.min.css?ver=1.25.53" type="text/css" media="all"> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/research_post.min.js?ver=1.25.53" id="research_post-js"></script> <script src="https://www.liveagent.de/wp/wp-includes/js/dist/hooks.min.js?ver=2810c76e705dd1a53b18" id="wp-hooks-js"></script> <script src="https://www.liveagent.de/wp/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script id="wp-i18n-js-after"> wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); </script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/app.min.js?ver=1.25.53" id="app_js-js"></script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/blogLazyLoad.min.js?ver=1.25.53" id="blogLazyLoad-js"></script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/filterMenu.min.js?ver=1.25.53" id="filterMenu-js"></script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/sortingMenu.min.js?ver=1.25.53" id="sortingMenu-js"></script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/compactHeader.min.js?ver=1.25.53" id="compactHeader-js"></script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/responsiveTable.min.js?ver=1.25.53" id="responsiveTable-js"></script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/custom_lightbox_youtube.min.js?ver=1.25.53" id="custom_lightbox_youtube-js"></script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/exitPopup.min.js?ver=1.25.53" id="exitPopup-js"></script> <script defer src="https://www.liveagent.de/app/themes/liveagent/assets/dist/popper.min.js?ver=1.25.53" id="popper_js-js"></script> <script id="urlslab-js-extra"> var wp_vars = {"base_url":"https:\/\/www.liveagent.de\/","has_permalinks":"1"}; </script> <script defer src="https://www.liveagent.de/app/plugins/wp-urlslab/public/build/js/urlslab-lazyload.js?ver=2.130.13" id="urlslab-js" data-wp-strategy="defer"></script> <script> const getCookieFrontend = ( name ) => { const nameEq = `${name}=` const ca = document.cookie.split( ";" ) for ( let i = 0; i < ca.length; i += 1 ) { let c = ca[ i ] while ( c.charAt( 0 ) === " " ) { c = c.substring( 1, c.length ) } if ( c.indexOf( nameEq ) === 0 ) { return c.substring( nameEq.length, c.length ) } } return null } const mobile = window.matchMedia('(max-width: 768px)'); const acceptButton = document.querySelector( ".Medovnicky__button--yes" ); const trialButton = document.querySelector( ".createTrialButton" ); acceptButton.addEventListener( "click", () => { const demobarNow = document.querySelector('#demobar'); if( demobar ) { demobarNow.classList.add( 'visible' ); setTimeout( () => { demobarNow.classList.add( 'show' ); }, 5000 ); } consentGranted(); grafana(); postAffiliate(); if ( typeof createButton == 'function' ) { createButton(); } if ( typeof offlineContactForm == 'function' ) { offlineContactForm(); } }); if ( trialButton !== null ) { trialButton.addEventListener( "click", () => { if ( ! getCookieFrontend( "cookieLaw" ) ) { setCookie( 'cookieLaw', 'yes', 14 ); document.querySelector( '.Medovnicky' ).classList.add( 'hide' ); consentGranted(); grafana(); postAffiliate(); } }); } </script> <script> function loadGoogle() { const body = document.body; const gtag1 = document.createElement('script'); gtag1.async = true; gtag1.src = "https://www.googletagmanager.com/gtag/js?id=G-T9HBB9KMVK"; body.insertAdjacentElement('beforeend', gtag1); } if ( ! mobile.matches ) { loadGoogle() } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { loadGoogle() } </script> <script> window.dataLayer = window.dataLayer || [] function gtag() { dataLayer.push(arguments) } gtag('js', new Date()) gtag('consent', 'default', { 'ad_user_data': 'granted', 'analytics_storage': 'granted' }) gtag('consent', 'default', { 'ad_user_data': 'denied', 'analytics_storage': 'denied', 'region': ['AT', 'BE', 'BG', 'HR', 'CY', 'CZ', 'DK', 'EE', 'FI', 'FR', 'DE', 'GR', 'HU', 'IE', 'IT', 'LV', 'LT', 'LU', 'MT', 'NL', 'PL', 'PT', 'RO', 'SK', 'SI', 'ES', 'SE', 'IS', 'LI', 'NO'] }) gtag('config', 'G-T9HBB9KMVK', { 'allow_enhanced_conversions': true, 'linker': { 'domains': [ 'liveagent.com', 'ladesk.com', 'liveagent.fr', 'liveagent.de', 'liveagent.hu', 'liveagent.com.br', 'liveagent.sk', 'liveagent.es', 'live-agent.cn', 'live-agent.nl', 'live-agent.it', 'live-agent.pl', 'live-agent.cz', 'liveagent.vn', 'liveagent.no', 'liveagent.dk', 'liveagent.gr', 'liveagent.ro', 'liveagent.bg', 'liveagent.se', 'liveagent.jp', 'liveagent.fi', 'liveagent.ae', 'liveagent.ph', 'liveagent.si', 'liveagent.lv', 'liveagent.lt', 'liveagent.hr', 'liveagent.ee', 'liveagent.local', 'ru.liveagent.com', 'support.liveagent.com', 'ladesk.com' ] } }) gtag('config', 'AW-966671101', { 'allow_enhanced_conversions': true, 'linker': { 'domains': [ 'liveagent.com', 'ladesk.com', 'liveagent.fr', 'liveagent.de', 'liveagent.hu', 'liveagent.com.br', 'liveagent.sk', 'liveagent.es', 'live-agent.cn', 'live-agent.nl', 'live-agent.it', 'live-agent.pl', 'live-agent.cz', 'liveagent.vn', 'liveagent.no', 'liveagent.dk', 'liveagent.gr', 'liveagent.ro', 'liveagent.bg', 'liveagent.se', 'liveagent.jp', 'liveagent.fi', 'liveagent.ae', 'liveagent.ph', 'liveagent.si', 'liveagent.lv', 'liveagent.lt', 'liveagent.hr', 'liveagent.ee', 'liveagent.local', 'ru.liveagent.com', 'support.liveagent.com', 'ladesk.com' ] } }) function consentGranted() { gtag('consent', 'update', { 'ad_user_data': 'granted', 'analytics_storage': 'granted' }) } </script> <!-- Post Affiliate Pro --> <script type="text/javascript"> function postAffiliate() { (function(d,t) { var script = d.createElement(t); script.id= 'pap_x2s6df8d'; script.async = true; script.src = '//pap.qualityunit.com/scripts/m3j58hy8fd'; script.onload = script.onreadystatechange = function() { var rs = this.readyState; if (rs && (rs != 'complete') && (rs != 'loaded')) return; PostAffTracker.setAccountId('default1'); if ( !getCookieFrontend( "cookieLaw" ) ) { try { PostAffTracker.disableTrackingMethod('C'); PostAffTracker.track(); } catch (e) {} } if ( getCookieFrontend( "cookieLaw" ) ) { try { PostAffTracker.enableTrackingMethods(); PostAffTracker.track(); } catch (e) {} } } var placeholder = document.getElementById('papPlaceholder'); placeholder.parentNode.insertBefore(script, placeholder); })(document, 'script'); } if ( ! mobile.matches ) { postAffiliate() } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { postAffiliate() } </script> <!-- Grafana --> <script> function grafana(cookie = true) { var _paq = window._paq || []; window._paq = _paq; if (cookie === false) { _paq.push(["disableCookies"]); } // _paq.push(['enableLinkTracking']); _paq.push(['trackPageView']); _paq.push(['enableCrossDomainLinking']); (function() { _paq.push(['setSiteId', 'LA-web']); var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0]; g.type='text/javascript'; g.async=true; g.defer=true; g.src='//analytics.qualityunit.com/i.js'; s.parentNode.insertBefore(g,s); })(); } if ( ! mobile.matches ) { if ( getCookieFrontend( "cookieLaw" ) ) { grafana() } else { grafana(false) } } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { grafana() } </script> <!-- LiveAgent - Chat Button --> <script> function loadChatBot( { chatbotId, workspaceId, btnTarget } ) { const chatBotButton = document.querySelector( btnTarget ); try { chatBotButton.classList.remove('hidden'); } catch (error) { } (function(d, src, c) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};t.parentElement.insertBefore(s,t.nextSibling);})(document, 'https://app.flowhunt.io/fh-chat-widget.js?v=1.0.20', function(e){ const chatbotManager = FHChatbot.initChatbot({ showChatButton: false, // important to not show chat button on page load chatbotId: chatbotId, workspaceId: workspaceId, welcomeMessage: 'Hi, I\'m LiveAgent support Bot. How can I help you?', inputPlaceholder: 'Ask me any question...', suggestedUserMessages: [], urlSuffix: '?utm_medium=chatbot&utm_source=flowhunt', maxWindowWidth: '500px', }); chatBotButton.addEventListener('click', () => { chatbotManager.openChat(); }); }); } </script> <button class="ContactUs__chatBotOnly hidden" id="chatBotOnly" rel="nofollow noopener external"> <img class="ContactUs__icon" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </button> <script type="text/javascript" id="fh-chatbot-script"> const chatBtnOptions = { chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBotOnly' }; acceptButton.addEventListener( "click", () => { loadChatBot(chatBtnOptions); }); if ( getCookieFrontend( "cookieLaw" ) ) { loadChatBot(chatBtnOptions); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>