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ContributorSummary-InfoWrapper_variant_normal"><div class="ContributorSummary-TitleWrapper"><p class="ContributorSummary-Title ContributorSummary-Title_variant_normal" data-testid="contributor-summary-title">Steve Finlay</p></div><div class="ContributorSummary-SubTitleWrapper ContributorSummary-SubTitleWrapper_variant_normal"><p class="ContributorSummary-SubTitle ContributorSummary-SubTitle_variant_normal" data-testid="contributor-summary-subtitle">Contributing Editor</p></div><div class="ContributorSummary-ContentWrapper ContributorSummary-ContentWrapper_variant_normal"><div class="ContributorSummary-Content ContributorSummary-Content_variant_normal ContributorSummary-Content_showFullContent" data-testid="contributor-summary-content"><p class="ContentParagraph ContentParagraph_align_left" data-testid="content-paragraph"><span class="ContentText ContentText_variant_bodyNoneStyle" data-testid="content-text">Steve Finlay is a former longtime editor for WardsAuto. He writes about a range of topics including automotive dealers and issues that impact their business.</span></p></div></div><div data-component="social-share" class="SocialShare SocialShare_variant_normal"></div></div></div><hr class="ContributorList-Divider"/></div></div><div class="TwoColumnLayout-Content"><div class="TwoColumnLayout-Body"><div class="ListContent-Body" data-testid="list-content-body"><h2 class="ListContent-Title ListContent-Title_latest" data-testid="latest-content-title">Latest from Steve Finlay</h2><div class="ListContent-Content ListContent-Content_latest"><div class="ListContent-ContentWrapper"><div class="ListContent-ContentContainer"><div class="ContentPreview ListContent-LatestItem" data-module="content-preview" data-variant="normal"><div class="ContentPreview-Wrapper ContentPreview-Wrapper_variant_normal ContentPreview-Wrapper_articleSize_big"><a data-testid="thumbnail" href="/retail/divided-world-united-dealers-a-lesson-in-resilience" data-discover="true"><div class="ContentPreview-ImageContainer"><span data-testid="content-preview-screen-reader-text" class="ContentPreview-ImageScreenReaderText">thumbnail</span><img data-testid="content-preview-image" data-component="image" class="ContentPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltb3684bff910602e9/67bcd9a17789122289f6d7b9/0224sfOptimistic.jpg?width=700&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltb3684bff910602e9/67bcd9a17789122289f6d7b9/0224sfOptimistic.jpg?width=700&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a><a data-component="keyword" class="Keyword Keyword_variant_standard Keyword_title_retail ContentPreview-Category" href="/dealers/retail" data-discover="true">Retail</a><div class="ContentCard"><div class="ContentCard-Body"><a class="ContentCard-Title ContentCard-Title_displayOption_default" data-testid="preview-default-title" href="/retail/divided-world-united-dealers-a-lesson-in-resilience" data-discover="true">Divided World, United Dealers: A Lesson in Resilience</a><a class="ContentCard-Title ContentCard-Title_displayOption_mobile" data-testid="preview-mobile-title" href="/retail/divided-world-united-dealers-a-lesson-in-resilience" data-discover="true">Divided World, United Dealers: A Lesson in Resilience</a><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_normal" data-component="contributors"><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a></div></div></div><div class="ContentCard-Footer"><span class="ContentCard-Date" data-testid="content-card-date">Feb 26, 2025</span><div data-module="card-time" class="CardTime"><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div></div><div class="ContentPreview ListContent-LatestItem" data-module="content-preview" data-variant="normal"><div class="ContentPreview-Wrapper ContentPreview-Wrapper_variant_normal ContentPreview-Wrapper_articleSize_big"><a data-testid="thumbnail" href="/finance-insurance/steering-clear-of-cyberthreats" data-discover="true"><div class="ContentPreview-ImageContainer"><span data-testid="content-preview-screen-reader-text" class="ContentPreview-ImageScreenReaderText">thumbnail</span><img data-testid="content-preview-image" data-component="image" class="ContentPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt4bed505b626efdea/67ae510965fd04dcd9f13b78/0213sfCyber.jpg?width=700&auto=webp&quality=80&disable=upscale" 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data-component="contributors"><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a></div></div></div><div class="ContentCard-Footer"><span class="ContentCard-Date" data-testid="content-card-date">Feb 19, 2025</span><div data-module="card-time" class="CardTime"><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>2 Min Read</span></div></div></div></div></div></div></div></div></div><h2 class="ListContent-Title ListContent-Title_normal" data-testid="content-title">All from Steve Finlay</h2><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/driving-change-how-team-velocity-s-ceo-is-steering-auto-retail-into-the-future" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf8a4cf76126f42b2/67a3946252c0eb82ac03f9a2/0205sfBoice.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf8a4cf76126f42b2/67a3946252c0eb82ac03f9a2/0205sfBoice.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/driving-change-how-team-velocity-s-ceo-is-steering-auto-retail-into-the-future" data-discover="true">Driving Change: How Team Velocity’s CEO is Steering Auto Retail Into the Future</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/driving-change-how-team-velocity-s-ceo-is-steering-auto-retail-into-the-future" data-discover="true">Driving Change: How Team Velocity’s CEO is Steering Auto Retail Into the Future</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Feb 11, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/as-auto-tariffs-loom-dealers-should-brace-for-lower-sales" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blte740c4f0a88b14cd/67a66707e209ba39298fd277/0207sfSAA.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blte740c4f0a88b14cd/67a66707e209ba39298fd277/0207sfSAA.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/as-auto-tariffs-loom-dealers-should-brace-for-lower-sales" data-discover="true">As Auto Tariffs Loom, Dealers Should Brace for Lower Sales</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/as-auto-tariffs-loom-dealers-should-brace-for-lower-sales" data-discover="true">As Auto Tariffs Loom, Dealers Should Brace for Lower Sales</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Feb 10, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/evs-tariffs-and-tolls" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt3fc2627a31dba1b9/678ab0f4812d2c5bb38ce900/UseThis0117sfBenstock.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt3fc2627a31dba1b9/678ab0f4812d2c5bb38ce900/UseThis0117sfBenstock.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/evs-tariffs-and-tolls" data-discover="true">EVs, Tariffs and Tolls</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/evs-tariffs-and-tolls" data-discover="true">EVs, Tariffs and Tolls</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Jan 27, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>5 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/truecar-2-0-reinvented-to-please-both-sides-of-the-deal" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt7bc249cfc88b3718/67929ef0a1022cad686fb8c9/0123sfTrueCar.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt7bc249cfc88b3718/67929ef0a1022cad686fb8c9/0123sfTrueCar.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/truecar-2-0-reinvented-to-please-both-sides-of-the-deal" data-discover="true">TrueCar 2.0 – Reinvented to Please Both Sides of the Deal</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/truecar-2-0-reinvented-to-please-both-sides-of-the-deal" data-discover="true">TrueCar 2.0 – Reinvented to Please Both Sides of the Deal</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Jan 24, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/more-reviews-more-complaints-the-double-edged-sword-of-customer-feedback" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blta907cf7ce7ebdc83/67927e6d6a6f314c9d83b13e/0123awWidewail.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blta907cf7ce7ebdc83/67927e6d6a6f314c9d83b13e/0123awWidewail.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/more-reviews-more-complaints-the-double-edged-sword-of-customer-feedback" data-discover="true">More Reviews, More Complaints: The Double-Edged Sword of Customer Feedback</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/more-reviews-more-complaints-the-double-edged-sword-of-customer-feedback" data-discover="true">More Reviews, More Complaints: The Double-Edged Sword of Customer Feedback</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Jan 23, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/it-s-time-to-revolutionize-used-car-rois" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt4041e29e7643376b/678fe77e49c1b24c2dfd6aa8/0121sfPollak_Cover2.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt4041e29e7643376b/678fe77e49c1b24c2dfd6aa8/0121sfPollak_Cover2.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/it-s-time-to-revolutionize-used-car-rois" data-discover="true">It’s Time to Revolutionize Used-Car ROIs</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/it-s-time-to-revolutionize-used-car-rois" data-discover="true">It’s Time to Revolutionize Used-Car ROIs</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Jan 22, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/-a-train-wreck-coming-says-nada-president-on-federal-ev-goals" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt99240de0fa6f43ae/678a9d8481f3b07987d76a3e/StantonNADA.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt99240de0fa6f43ae/678a9d8481f3b07987d76a3e/StantonNADA.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/-a-train-wreck-coming-says-nada-president-on-federal-ev-goals" data-discover="true">'A Train Wreck Coming' Says NADA President on Federal EV Goals</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/-a-train-wreck-coming-says-nada-president-on-federal-ev-goals" data-discover="true">'A Train Wreck Coming' Says NADA President on Federal EV Goals</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Jan 21, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/fixed-operations/new-year-old-tech-shortage" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt2086618ba5a352d3/677fea80ea532f762978b94b/0109sfRoundup.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt2086618ba5a352d3/677fea80ea532f762978b94b/0109sfRoundup.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_fixedOperations ListPreview-Keyword" href="/dealers/fixed-operations" data-discover="true">Fixed Operations</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/fixed-operations/new-year-old-tech-shortage" data-discover="true">New Year, Old Tech Shortage</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/fixed-operations/new-year-old-tech-shortage" data-discover="true">New Year, Old Tech Shortage</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Jan 13, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/finance-insurance/cybercrime-hits-the-fast-lane" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt4cedc05cbdb650ac/6761d4a74459755f180b40a9/1217sfSecurity.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt4cedc05cbdb650ac/6761d4a74459755f180b40a9/1217sfSecurity.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_financeInsurance ListPreview-Keyword" href="/dealers/finance-insurance" data-discover="true">Finance & Insurance</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/finance-insurance/cybercrime-hits-the-fast-lane" data-discover="true">Cybercrime Hits the Fast Lane</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/finance-insurance/cybercrime-hits-the-fast-lane" data-discover="true">Cybercrime Hits the Fast Lane</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Jan 3, 2025</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem ListContent-ContentItem_borderless" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/finance-insurance/near-prime-not-so-bad-f-i-can-help-are-zoomers-rich-" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltd9edeb50e955d32d/67636497d94e4ecb6713a4e4/1218sfFI.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltd9edeb50e955d32d/67636497d94e4ecb6713a4e4/1218sfFI.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_financeInsurance ListPreview-Keyword" href="/dealers/finance-insurance" data-discover="true">Finance & Insurance</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/finance-insurance/near-prime-not-so-bad-f-i-can-help-are-zoomers-rich-" data-discover="true">Near-Prime Not So Bad; F&I Can Help; Are Zoomers Rich?</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/finance-insurance/near-prime-not-so-bad-f-i-can-help-are-zoomers-rich-" data-discover="true">Near-Prime Not So Bad; F&I Can Help; Are Zoomers Rich?</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Dec 24, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>2 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/finance-insurance/evs-here-to-stay-but-not-tax-breaks" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt2aae6896af743f4d/6761b72924400241bd082d4a/1218sfCredit.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt2aae6896af743f4d/6761b72924400241bd082d4a/1218sfCredit.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_financeInsurance ListPreview-Keyword" href="/dealers/finance-insurance" data-discover="true">Finance & Insurance</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/finance-insurance/evs-here-to-stay-but-not-tax-breaks" data-discover="true">EVs Here to Stay, But Not Tax Breaks</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/finance-insurance/evs-here-to-stay-but-not-tax-breaks" data-discover="true">EVs Here to Stay, But Not Tax Breaks</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Dec 18, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/dealers/cars-are-great-until-they-re-not" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf97c4a0267038ace/67609d240b15ee411aa1cf44/1216sfConsumerReports.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf97c4a0267038ace/67609d240b15ee411aa1cf44/1216sfConsumerReports.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_dealers ListPreview-Keyword" href="/dealers" data-discover="true">Dealers</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/dealers/cars-are-great-until-they-re-not" data-discover="true">Cars Are Great, Until They’re Not</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/dealers/cars-are-great-until-they-re-not" data-discover="true">Cars Are Great, Until They’re Not</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Dec 17, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/mobility-options-hit-a-speed-bump" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt6bcb06c89da40218/673f9f4372792108040398b0/1121sfPersonal.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt6bcb06c89da40218/673f9f4372792108040398b0/1121sfPersonal.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/mobility-options-hit-a-speed-bump" data-discover="true">Mobility Options Hit a Speed Bump</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/mobility-options-hit-a-speed-bump" data-discover="true">Mobility Options Hit a Speed Bump</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Nov 26, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/finance-insurance/do-your-customers-suffer-from-subscription-fatigue-" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt0b6b1b02fb373547/6736393d98fab3de2854ce5d/1101sfSubscription.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt0b6b1b02fb373547/6736393d98fab3de2854ce5d/1101sfSubscription.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_financeInsurance ListPreview-Keyword" href="/dealers/finance-insurance" data-discover="true">Finance & Insurance</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/finance-insurance/do-your-customers-suffer-from-subscription-fatigue-" data-discover="true">Do Your Customers Suffer From ‘Subscription Fatigue?’</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/finance-insurance/do-your-customers-suffer-from-subscription-fatigue-" data-discover="true">Do Your Customers Suffer From ‘Subscription Fatigue?’</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Nov 21, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/car-dealers-praise-power-of-the-phone-" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt6698d9114a911cfc/6736348f2e1b7bdc9ee2edde/1114SFphone.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt6698d9114a911cfc/6736348f2e1b7bdc9ee2edde/1114SFphone.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/car-dealers-praise-power-of-the-phone-" data-discover="true">Car Dealers Praise ‘Power of the Phone'</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/car-dealers-praise-power-of-the-phone-" data-discover="true">Car Dealers Praise ‘Power of the Phone’</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Nov 20, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/am-fm-radio-a-one-for-most-drivers" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf989248b7246f226/67200a45d53ac55d0af0b832/1028sfAMFM.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf989248b7246f226/67200a45d53ac55d0af0b832/1028sfAMFM.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/am-fm-radio-a-one-for-most-drivers" data-discover="true">AM/FM Radio A-One for Most Drivers</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/am-fm-radio-a-one-for-most-drivers" data-discover="true">AM/FM Radio A-One for Most Drivers</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Oct 28, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/digital-marketing/prediction-car-dealers-will-rely-more-on-predictive-analytics" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltd5cd460b096e4de2/671182dc0c549c34293ab448/1017sfPredictive.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltd5cd460b096e4de2/671182dc0c549c34293ab448/1017sfPredictive.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_digitalMarketing ListPreview-Keyword" href="/dealers/digital-marketing" data-discover="true">Digital Marketing</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/digital-marketing/prediction-car-dealers-will-rely-more-on-predictive-analytics" data-discover="true">Prediction: Car Dealers Will Rely More on Predictive Analytics</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/digital-marketing/prediction-car-dealers-will-rely-more-on-predictive-analytics" data-discover="true">Prediction: Car Dealers Will Rely More on Predictive Analytics</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Oct 21, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/batteries-included-mastering-bev-sales" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1a047c05cc8cb75a/670952b36d73d649fc000715/1011sfTips.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1a047c05cc8cb75a/670952b36d73d649fc000715/1011sfTips.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/batteries-included-mastering-bev-sales" data-discover="true">Batteries Included: Mastering BEV Sales</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/batteries-included-mastering-bev-sales" data-discover="true">Batteries Included: Mastering BEV Sales</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Oct 14, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>5 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/fixed-operations/tune-up-service-managers-pitches-to-recruit-techs" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt19813c78299c4f53/66fc7191bb92da346711cefd/1001sfHire.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt19813c78299c4f53/66fc7191bb92da346711cefd/1001sfHire.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_fixedOperations ListPreview-Keyword" href="/dealers/fixed-operations" data-discover="true">Fixed Operations</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/fixed-operations/tune-up-service-managers-pitches-to-recruit-techs" data-discover="true">Tune Up Service Managers’ Pitches to Recruit Techs</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/fixed-operations/tune-up-service-managers-pitches-to-recruit-techs" data-discover="true">Tune Up Service Managers’ Pitches to Recruit Techs</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Oct 3, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem ListContent-ContentItem_borderless" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/finance-insurance/sticker-shock-jolts-consumers" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt7897b308a47e8790/66ec898201706620e209381c/0919sfPrices.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt7897b308a47e8790/66ec898201706620e209381c/0919sfPrices.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_financeInsurance ListPreview-Keyword" href="/dealers/finance-insurance" data-discover="true">Finance & Insurance</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/finance-insurance/sticker-shock-jolts-consumers" data-discover="true">Sticker Shock Jolts Consumers</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/finance-insurance/sticker-shock-jolts-consumers" data-discover="true">Sticker Shock Jolts Consumers</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Sep 23, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/retail/what-s-old-is-new-again-for-car-shoppers" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt77549919acc7b8fb/66b3fff667974f839b498ce0/0807sfUsed.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt77549919acc7b8fb/66b3fff667974f839b498ce0/0807sfUsed.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/what-s-old-is-new-again-for-car-shoppers" data-discover="true">What’s Old Is New Again for Car Shoppers</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/what-s-old-is-new-again-for-car-shoppers" data-discover="true">What’s Old Is New Again for Car Shoppers</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Aug 12, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/dealers/higher-car-payments-stretch-budgets" data-discover="true"><div title=""><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1be2234240d8c10e/667c7cbcdd34728d619e15ae/0626sfTransUnionReport.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1be2234240d8c10e/667c7cbcdd34728d619e15ae/0626sfTransUnionReport.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="" title=""/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_dealers ListPreview-Keyword" href="/dealers" data-discover="true">Dealers</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/dealers/higher-car-payments-stretch-budgets" data-discover="true">Higher Car Payments Stretch Budgets</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/dealers/higher-car-payments-stretch-budgets" data-discover="true">Higher Car Payments Stretch Budgets</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Jun 27, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: " href="/automakers/most-most-american-vehicles-wear-foreign-badges" data-discover="true"><div title=""><img 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data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: Dealers should pick up the phone to drive sales, study says.WardsAuto logo" href="/digital-marketing/auto-dealer-trifecta-email-text-phone-online-shoppers" data-discover="true"><div title="Dealers should pick up the phone to drive sales, study says.WardsAuto logo"><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt306e076c64f93782/664c604f2f3ddeacba0b3d68/SteveTrifecta.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt306e076c64f93782/664c604f2f3ddeacba0b3d68/SteveTrifecta.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Dealers should pick up the phone to drive sales, study says.WardsAuto logo" title="Dealers should pick up the phone to drive sales, study says.WardsAuto logo"/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_digitalMarketing ListPreview-Keyword" href="/dealers/digital-marketing" data-discover="true">Digital Marketing</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/digital-marketing/auto-dealer-trifecta-email-text-phone-online-shoppers" data-discover="true">Auto Dealer Trifecta: Email, Text, Phone Online Shoppers</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/digital-marketing/auto-dealer-trifecta-email-text-phone-online-shoppers" data-discover="true">Auto Dealer Trifecta: Email, Text, Phone Online Shoppers</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">May 9, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: Used" href="/finance-insurance/how-to-turn-turn-turn-used-cars" data-discover="true"><div title="Used"><img 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class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/finance-insurance/how-to-turn-turn-turn-used-cars" data-discover="true">How to Turn, Turn, Turn Used Cars</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">May 2, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" 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data-discover="true">Regulatory</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/regulatory/2023-vehicle-recalls-set-near-record" data-discover="true">2023 Vehicle Recalls Set Near-Record</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/regulatory/2023-vehicle-recalls-set-near-record" data-discover="true">2023 Vehicle Recalls Set Near-Record</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">May 1, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: 0423sfVero" href="/finance-insurance/start-up-aims-to-open-up-auto-dealer-floor-planning" data-discover="true"><div title="0423sfVero"><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltcba33830d9b28d98/664361a1c394462008532a08/0423sfVero_0.jpeg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltcba33830d9b28d98/664361a1c394462008532a08/0423sfVero_0.jpeg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="0423sfVero" title="0423sfVero"/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_financeInsurance ListPreview-Keyword" href="/dealers/finance-insurance" data-discover="true">Finance & Insurance</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/finance-insurance/start-up-aims-to-open-up-auto-dealer-floor-planning" data-discover="true">Start-Up Aims to Open Up Auto Dealer Floor Planning</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/finance-insurance/start-up-aims-to-open-up-auto-dealer-floor-planning" data-discover="true">Start-Up Aims to Open Up Auto Dealer Floor Planning</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Apr 25, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: 0412sfCertified" href="/dealers/boosting-dealer-sales-with-cpos" data-discover="true"><div title="0412sfCertified"><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf4f8d77ad34aa124/66436137038f0e72107ad7f1/0412sfCertified.jpeg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf4f8d77ad34aa124/66436137038f0e72107ad7f1/0412sfCertified.jpeg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="0412sfCertified" title="0412sfCertified"/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_dealers ListPreview-Keyword" href="/dealers" data-discover="true">Dealers</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/dealers/boosting-dealer-sales-with-cpos" data-discover="true">Boosting Dealer Sales with CPOs</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/dealers/boosting-dealer-sales-with-cpos" data-discover="true">Boosting Dealer Sales with CPOs</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Apr 15, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div 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ListPreview-Keyword" href="/dealers/digital-marketing" data-discover="true">Digital Marketing</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/digital-marketing/cdk-s-new-virtual-assistant-aims-not-to-goof-up" data-discover="true">CDK’s New Virtual Assistant Aims Not to Goof Up</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/digital-marketing/cdk-s-new-virtual-assistant-aims-not-to-goof-up" data-discover="true">CDK’s New Virtual Assistant Aims Not to Goof Up</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Apr 9, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: response" href="/retail/sales-leads-caught-in-the-web" data-discover="true"><div title="response"><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt69101ef180115d02/664360b938a0af499b1646b5/response.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt69101ef180115d02/664360b938a0af499b1646b5/response.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="response" title="response"/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/sales-leads-caught-in-the-web" data-discover="true">Sales Leads Caught in the Web</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/sales-leads-caught-in-the-web" data-discover="true">Sales Leads Caught in the Web</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Apr 1, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: Phillips" href="/retail/from-mom-and-pop-car-lot-to-major-dealership-group" data-discover="true"><div title="Phillips"><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt8b9e074cbf50f4b1/66436068393092a92baa4c4a/Phillips_2.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt8b9e074cbf50f4b1/66436068393092a92baa4c4a/Phillips_2.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Phillips" title="Phillips"/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_retail ListPreview-Keyword" href="/dealers/retail" data-discover="true">Retail</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/retail/from-mom-and-pop-car-lot-to-major-dealership-group" data-discover="true">From Mom-and-Pop Car Lot to Major Dealership Group</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/retail/from-mom-and-pop-car-lot-to-major-dealership-group" data-discover="true">From Mom-and-Pop Car Lot to Major Dealership Group</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Mar 22, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>6 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: SmartPhone" href="/fixed-operations/smartphones-become-automated-vehicle-inspection-systems" data-discover="true"><div title="SmartPhone"><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltdf2c2508bc48b584/661963290f7b2ea8096a13d2/smartphone.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltdf2c2508bc48b584/661963290f7b2ea8096a13d2/smartphone.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="SmartPhone" title="SmartPhone"/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_fixedOperations ListPreview-Keyword" href="/dealers/fixed-operations" data-discover="true">Fixed Operations</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/fixed-operations/smartphones-become-automated-vehicle-inspection-systems" data-discover="true">Smartphones Become Automated Vehicle Inspection Systems</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/fixed-operations/smartphones-become-automated-vehicle-inspection-systems" data-discover="true">Smartphones Become Automated Vehicle Inspection Systems</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Mar 21, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>3 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><div class="ContentPreview ListContent-ContentItem ListContent-ContentItem_borderless" data-module="content-preview" data-variant="small"><div class="ListPreview"><div class="ListPreview-Container"><div class="ListPreview-ImageWrapper"><a aria-label="Read more about: credit" href="/finance-insurance/near-prime-not-nearly-as-bad-as-some-auto-lenders-think" data-discover="true"><div title="credit"><img data-component="image" class="ListPreview-Image" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt517351a633082389/66435ed1e162c8cc2b6020a6/credit_0.jpg?width=300&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt517351a633082389/66435ed1e162c8cc2b6020a6/credit_0.jpg?width=300&auto=webp&quality=80&disable=upscale" loading="lazy" alt="credit" title="credit"/></div></a></div><div class="ListPreview-ContentWrapper"><div class="ListPreview-KeywordWrapper"><a data-component="keyword" class="Keyword Keyword_variant_alternate Keyword_title_financeInsurance ListPreview-Keyword" href="/dealers/finance-insurance" data-discover="true">Finance & Insurance</a></div><div class="ListPreview-TitleWrapper"><a class="ListPreview-Title" data-testid="preview-default-title" href="/finance-insurance/near-prime-not-nearly-as-bad-as-some-auto-lenders-think" data-discover="true">Near-Prime Not Nearly as Bad as Some Auto Lenders Think</a></div><div class="ListPreview-MobileTitleWrapper"><a class="ListPreview-Title" data-testid="preview-mobile-title" href="/finance-insurance/near-prime-not-nearly-as-bad-as-some-auto-lenders-think" data-discover="true">Near-Prime Not Nearly as Bad as Some Auto Lenders Think</a></div><div class="ListPreview-Footer"><span class="ListPreview-Date" data-testid="list-preview-date">Mar 6, 2024</span><div data-module="card-time" class="CardTime"><span class="CardTime-SeparatorLine">|</span><div data-component="article-read-time" class="ArticleReadTime ArticleReadTime_size_small CardTime-ReadTime"><span>4 Min Read</span></div></div></div></div></div><div class="ListPreview-ContributorsWrapper"><div class="Contributors Contributors_variant_slimline Contributors_cardVariant_small Contributors_hasAvatar" data-component="contributors"><div class="Contributors-AvatarWrapper"><a class="Contributors-AvatarLink" aria-label="Steve Finlay" href="/author/steve-finlay" data-discover="true"><img aria-hidden="true" data-testid="contributor-avatar" data-component="image" class="Contributors-Avatar" data-src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" src="https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt29fd40cef12ab2e0/66197af2a1c1dcc7a1657e72/steve-finlay-column-photo.jpg?width=100&auto=webp&quality=80&disable=upscale" loading="lazy" alt="Picture of Steve Finlay" title="Picture of Steve Finlay"/></a></div><div class="Contributors-InfoWrapper"><span class="Contributors-ByText" data-testid="by-text">by</span><a class="Contributors-ContributorName" data-testid="contributor-name" href="/author/steve-finlay" data-discover="true">Steve Finlay</a><span class="Contributors-ContributorTitle" data-testid="contributor-title">, Contributing Editor</span></div></div></div></div></div><nav role="navigation" aria-label="Pagination Navigation" 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Clear of Cyberthreats\",\"/finance-insurance/steering-clear-of-cyberthreats\",{},\"Feb 19, 2025\",\"Last year’s CDK cyberattack was a wake-up call for dealerships, experts say.\",{\"_740\":29,\"_741\":756},[],{\"_180\":181,\"_162\":758,\"_182\":760,\"_167\":762,\"_169\":762,\"_172\":763,\"_734\":764,\"_174\":40,\"_175\":765,\"_177\":40,\"_170\":766,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":207,\"_738\":767,\"_743\":744},{\"_39\":759,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf8a4cf76126f42b2/67a3946252c0eb82ac03f9a2/0205sfBoice.jpg\",[761],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Driving Change: How Team Velocity’s CEO is Steering Auto Retail Into the Future\",\"/retail/driving-change-how-team-velocity-s-ceo-is-steering-auto-retail-into-the-future\",{},\"Feb 11, 2025\",\"WardsAuto talks with Team Velocity CEO David Boice about how he leads the charge to transform auto digital services.\",{\"_740\":29,\"_741\":768},[],{\"_180\":181,\"_162\":770,\"_182\":772,\"_167\":774,\"_169\":774,\"_172\":775,\"_734\":776,\"_174\":40,\"_175\":777,\"_177\":40,\"_170\":778,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":207,\"_738\":779,\"_743\":744},{\"_39\":771,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blte740c4f0a88b14cd/67a66707e209ba39298fd277/0207sfSAA.jpg\",[773],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"As Auto Tariffs Loom, Dealers Should Brace for Lower Sales\",\"/retail/as-auto-tariffs-loom-dealers-should-brace-for-lower-sales\",{},\"Feb 10, 2025\",\"Analysts foresee $5,000 to $10,000 price jumps if Trump’s auto tariffs take effect.\",{\"_740\":29,\"_741\":780},[],{\"_180\":181,\"_162\":782,\"_182\":784,\"_167\":786,\"_169\":786,\"_172\":787,\"_734\":788,\"_174\":40,\"_175\":789,\"_177\":40,\"_170\":790,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":791,\"_738\":792,\"_743\":744},{\"_39\":783,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt3fc2627a31dba1b9/678ab0f4812d2c5bb38ce900/UseThis0117sfBenstock.jpg\",[785],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"EVs, Tariffs and Tolls\",\"/retail/evs-tariffs-and-tolls\",{},\"Jan 27, 2025\",\"NYC Dealer Brian Benstock on market volatility, EV trends and why the free market should decide.\",5,{\"_740\":29,\"_741\":793},[],{\"_180\":181,\"_162\":795,\"_182\":797,\"_167\":799,\"_169\":799,\"_172\":800,\"_734\":801,\"_174\":40,\"_175\":802,\"_177\":40,\"_170\":803,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":341,\"_738\":804,\"_743\":744},{\"_39\":796,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt7bc249cfc88b3718/67929ef0a1022cad686fb8c9/0123sfTrueCar.jpg\",[798],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"TrueCar 2.0 – Reinvented to Please Both Sides of the Deal\",\"/retail/truecar-2-0-reinvented-to-please-both-sides-of-the-deal\",{},\"Jan 24, 2025\",\" Like the tailored jeans they’ll offer at NADA, TrueCar strives to fit modern times.\",{\"_740\":29,\"_741\":805},[],{\"_180\":181,\"_162\":807,\"_182\":809,\"_167\":811,\"_169\":811,\"_172\":812,\"_734\":813,\"_174\":40,\"_175\":814,\"_177\":40,\"_170\":815,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":341,\"_738\":816,\"_743\":744},{\"_39\":808,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blta907cf7ce7ebdc83/67927e6d6a6f314c9d83b13e/0123awWidewail.jpg\",[810],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"More Reviews, More Complaints: The Double-Edged Sword of Customer Feedback\",\"/retail/more-reviews-more-complaints-the-double-edged-sword-of-customer-feedback\",{},\"Jan 23, 2025\",\"A Widewail study shows dealerships earn high marks from customers, but communication is still problematic.\",{\"_740\":29,\"_741\":817},[],{\"_180\":181,\"_162\":819,\"_182\":821,\"_167\":823,\"_169\":823,\"_172\":824,\"_734\":825,\"_174\":40,\"_175\":826,\"_177\":40,\"_170\":827,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":207,\"_738\":828,\"_743\":744},{\"_39\":820,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt4041e29e7643376b/678fe77e49c1b24c2dfd6aa8/0121sfPollak_Cover2.jpg\",[822],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"It’s Time to Revolutionize Used-Car ROIs\",\"/retail/it-s-time-to-revolutionize-used-car-rois\",{},\"Jan 22, 2025\",\"Online pricing access erodes dealers' ROI, so authors call for new approach.\",{\"_740\":29,\"_741\":829},[],{\"_180\":181,\"_162\":831,\"_182\":833,\"_167\":835,\"_169\":835,\"_172\":836,\"_734\":837,\"_174\":40,\"_175\":838,\"_177\":40,\"_170\":839,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":341,\"_738\":840,\"_743\":744},{\"_39\":832,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt99240de0fa6f43ae/678a9d8481f3b07987d76a3e/StantonNADA.jpg\",[834],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"'A Train Wreck Coming' Says NADA President on Federal EV Goals\",\"/retail/-a-train-wreck-coming-says-nada-president-on-federal-ev-goals\",{},\"Jan 21, 2025\",\"Mike Stanton speaks out about EVs, the upcoming NADA show and more.\",{\"_740\":29,\"_741\":841},[],{\"_180\":181,\"_162\":843,\"_182\":845,\"_167\":847,\"_169\":847,\"_172\":848,\"_734\":849,\"_174\":40,\"_175\":850,\"_177\":40,\"_170\":851,\"_736\":40,\"_192\":737,\"_178\":324,\"_179\":325,\"_190\":341,\"_738\":852,\"_743\":744},{\"_39\":844,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt2086618ba5a352d3/677fea80ea532f762978b94b/0109sfRoundup.jpg\",[846],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"New Year, Old Tech Shortage\",\"/fixed-operations/new-year-old-tech-shortage\",{},\"Jan 13, 2025\",\"Here’s a refresher on how you can recruit and keep those pros.\",{\"_740\":29,\"_741\":853},[],{\"_180\":181,\"_162\":855,\"_182\":857,\"_167\":859,\"_169\":859,\"_172\":860,\"_734\":861,\"_174\":40,\"_175\":862,\"_177\":40,\"_170\":863,\"_736\":40,\"_192\":737,\"_178\":321,\"_179\":322,\"_190\":207,\"_738\":864,\"_743\":744},{\"_39\":856,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt4cedc05cbdb650ac/6761d4a74459755f180b40a9/1217sfSecurity.jpg\",[858],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Cybercrime Hits the Fast Lane\",\"/finance-insurance/cybercrime-hits-the-fast-lane\",{},\"Jan 3, 2025\",\"How CDK’s $25M Ransom Exposed Dealership Cybersecurity Gaps\",{\"_740\":29,\"_741\":865},[],{\"_180\":181,\"_162\":867,\"_182\":869,\"_167\":871,\"_169\":871,\"_172\":872,\"_734\":873,\"_174\":40,\"_175\":874,\"_177\":40,\"_170\":875,\"_736\":40,\"_192\":737,\"_178\":321,\"_179\":322,\"_190\":191,\"_738\":876,\"_743\":744},{\"_39\":868,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltd9edeb50e955d32d/67636497d94e4ecb6713a4e4/1218sfFI.jpg\",[870],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Near-Prime Not So Bad; F\u0026I Can Help; Are Zoomers Rich?\",\"/finance-insurance/near-prime-not-so-bad-f-i-can-help-are-zoomers-rich-\",{},\"Dec 24, 2024\",\"Veteran WardsAuto journalist Steve Finlay weighs in on top F\u0026I issues for 2025.\",{\"_740\":29,\"_741\":877},[],{\"_180\":181,\"_162\":879,\"_182\":881,\"_167\":883,\"_169\":883,\"_172\":884,\"_734\":885,\"_174\":40,\"_175\":886,\"_177\":40,\"_170\":887,\"_736\":40,\"_192\":737,\"_178\":321,\"_179\":322,\"_190\":207,\"_738\":888,\"_743\":744},{\"_39\":880,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt2aae6896af743f4d/6761b72924400241bd082d4a/1218sfCredit.jpg\",[882],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"EVs Here to Stay, But Not Tax Breaks\",\"/finance-insurance/evs-here-to-stay-but-not-tax-breaks\",{},\"Dec 18, 2024\",\"Time likely running out to sell EVs with tax credit break. The incoming Trump Admin. reportedly has already said as much.\\n\",{\"_740\":29,\"_741\":889},[],{\"_180\":181,\"_162\":891,\"_182\":893,\"_167\":895,\"_169\":895,\"_172\":896,\"_734\":897,\"_174\":40,\"_175\":898,\"_177\":40,\"_170\":899,\"_736\":40,\"_192\":737,\"_178\":314,\"_179\":315,\"_190\":207,\"_738\":900,\"_743\":744},{\"_39\":892,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf97c4a0267038ace/67609d240b15ee411aa1cf44/1216sfConsumerReports.jpg\",[894],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Cars Are Great, Until They’re Not\",\"/dealers/cars-are-great-until-they-re-not\",{},\"Dec 17, 2024\",\"According to Consumer Reports' test track director, dealers must unpack customers’ past experiences to move them toward future ones.\",{\"_740\":29,\"_741\":901},[],{\"_180\":181,\"_162\":903,\"_182\":905,\"_167\":907,\"_169\":907,\"_172\":908,\"_734\":909,\"_174\":40,\"_175\":910,\"_177\":40,\"_170\":911,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":207,\"_738\":912,\"_743\":744},{\"_39\":904,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt6bcb06c89da40218/673f9f4372792108040398b0/1121sfPersonal.jpg\",[906],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Mobility Options Hit a Speed Bump\",\"/retail/mobility-options-hit-a-speed-bump\",{},\"Nov 26, 2024\",\"Scooters, bikes and other mobility choices flourish, but cars still rule the road.\",{\"_740\":29,\"_741\":913},[],{\"_180\":181,\"_162\":915,\"_182\":917,\"_167\":919,\"_169\":919,\"_172\":920,\"_734\":921,\"_174\":40,\"_175\":922,\"_177\":40,\"_170\":923,\"_736\":40,\"_192\":737,\"_178\":321,\"_179\":322,\"_190\":341,\"_738\":924,\"_743\":744},{\"_39\":916,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt0b6b1b02fb373547/6736393d98fab3de2854ce5d/1101sfSubscription.jpg\",[918],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Do Your Customers Suffer From ‘Subscription Fatigue?’\",\"/finance-insurance/do-your-customers-suffer-from-subscription-fatigue-\",{},\"Nov 21, 2024\",\"Here’s why and how F\u0026I can fix the ailment.\",{\"_740\":29,\"_741\":925},[],{\"_180\":181,\"_162\":927,\"_182\":929,\"_167\":931,\"_169\":932,\"_172\":933,\"_734\":934,\"_174\":40,\"_175\":935,\"_177\":40,\"_170\":936,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":341,\"_738\":937,\"_743\":744},{\"_39\":928,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt6698d9114a911cfc/6736348f2e1b7bdc9ee2edde/1114SFphone.jpg\",[930],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Car Dealers Praise ‘Power of the Phone'\",\"Car Dealers Praise ‘Power of the Phone’\",\"/retail/car-dealers-praise-power-of-the-phone-\",{},\"Nov 20, 2024\",\"Timely customer satisfaction leads to more sales.\",{\"_740\":29,\"_741\":938},[],{\"_180\":181,\"_162\":940,\"_182\":942,\"_167\":944,\"_169\":944,\"_172\":945,\"_734\":946,\"_174\":40,\"_175\":947,\"_177\":40,\"_170\":948,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":207,\"_738\":949,\"_743\":744},{\"_39\":941,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltf989248b7246f226/67200a45d53ac55d0af0b832/1028sfAMFM.jpg\",[943],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"AM/FM Radio A-One for Most Drivers\",\"/retail/am-fm-radio-a-one-for-most-drivers\",{},\"Oct 28, 2024\",\"Consumers shun infotainment systems due to their complexity.\",{\"_740\":29,\"_741\":950},[],{\"_180\":181,\"_162\":952,\"_182\":954,\"_167\":956,\"_169\":956,\"_172\":957,\"_734\":958,\"_174\":40,\"_175\":959,\"_177\":40,\"_170\":960,\"_736\":40,\"_192\":737,\"_178\":318,\"_179\":319,\"_190\":207,\"_738\":961,\"_743\":744},{\"_39\":953,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltd5cd460b096e4de2/671182dc0c549c34293ab448/1017sfPredictive.jpg\",[955],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Prediction: Car Dealers Will Rely More on Predictive Analytics\",\"/digital-marketing/prediction-car-dealers-will-rely-more-on-predictive-analytics\",{},\"Oct 21, 2024\",\"Advanced systems forecast who will buy what vehicle and when. \",{\"_740\":29,\"_741\":962},[],{\"_180\":181,\"_162\":964,\"_182\":966,\"_167\":968,\"_169\":968,\"_172\":969,\"_734\":970,\"_174\":40,\"_175\":971,\"_177\":40,\"_170\":972,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":791,\"_738\":973,\"_743\":744},{\"_39\":965,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1a047c05cc8cb75a/670952b36d73d649fc000715/1011sfTips.jpg\",[967],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Batteries Included: Mastering BEV Sales\",\"/retail/batteries-included-mastering-bev-sales\",{},\"Oct 14, 2024\",\"Three dealers explain the challenges and triumphs of EV sales.\",{\"_740\":29,\"_741\":974},[],{\"_180\":181,\"_162\":976,\"_182\":978,\"_167\":980,\"_169\":980,\"_172\":981,\"_734\":982,\"_174\":40,\"_175\":983,\"_177\":40,\"_170\":984,\"_736\":40,\"_192\":737,\"_178\":324,\"_179\":325,\"_190\":341,\"_738\":985,\"_743\":744},{\"_39\":977,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt19813c78299c4f53/66fc7191bb92da346711cefd/1001sfHire.jpg\",[979],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Tune Up Service Managers’ Pitches to Recruit Techs\",\"/fixed-operations/tune-up-service-managers-pitches-to-recruit-techs\",{},\"Oct 3, 2024\",\"Plentiful work and solid career paths hold the key to hiring and keeping technicians.\",{\"_740\":29,\"_741\":986},[],{\"_180\":181,\"_162\":988,\"_182\":990,\"_167\":992,\"_169\":992,\"_172\":993,\"_734\":994,\"_174\":40,\"_175\":995,\"_177\":40,\"_170\":996,\"_736\":40,\"_192\":737,\"_178\":321,\"_179\":322,\"_190\":207,\"_738\":997,\"_743\":744},{\"_39\":989,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt7897b308a47e8790/66ec898201706620e209381c/0919sfPrices.jpg\",[991],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Sticker Shock Jolts Consumers\",\"/finance-insurance/sticker-shock-jolts-consumers\",{},\"Sep 23, 2024\",\"Edmunds reports 75% of surveyed consumers say high prices put the brakes on vehicle purchases.\",{\"_740\":29,\"_741\":998},[],{\"_180\":181,\"_162\":1000,\"_182\":1002,\"_167\":1004,\"_169\":1004,\"_172\":1005,\"_734\":1006,\"_174\":40,\"_175\":1007,\"_177\":40,\"_170\":1008,\"_736\":40,\"_192\":737,\"_178\":327,\"_179\":328,\"_190\":341,\"_738\":1009,\"_743\":744},{\"_39\":1001,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt77549919acc7b8fb/66b3fff667974f839b498ce0/0807sfUsed.jpg\",[1003],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"What’s Old Is New Again for Car Shoppers\",\"/retail/what-s-old-is-new-again-for-car-shoppers\",{},\"Aug 12, 2024\",\"Dealers who want to increase profits should expand the parameters of their used-car acquisitions, analyst Karl Brauer says. \",{\"_740\":29,\"_741\":1010},[],{\"_180\":181,\"_162\":1012,\"_182\":1014,\"_167\":1016,\"_169\":1016,\"_172\":1017,\"_734\":1018,\"_174\":40,\"_175\":1019,\"_177\":40,\"_170\":1020,\"_736\":40,\"_192\":737,\"_178\":314,\"_179\":315,\"_190\":341,\"_738\":1021,\"_743\":744},{\"_39\":1013,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt1be2234240d8c10e/667c7cbcdd34728d619e15ae/0626sfTransUnionReport.jpg\",[1015],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Higher Car Payments Stretch Budgets\",\"/dealers/higher-car-payments-stretch-budgets\",{},\"Jun 27, 2024\",\"“Dealers see the people affected by inflation who come through their doors,” says TransUnion’s Satyan Merchant.\",{\"_740\":29,\"_741\":1022},[],{\"_180\":181,\"_162\":1024,\"_182\":1026,\"_167\":1028,\"_169\":1028,\"_172\":1029,\"_734\":1030,\"_174\":40,\"_175\":1031,\"_177\":40,\"_170\":1032,\"_736\":40,\"_192\":737,\"_178\":238,\"_179\":239,\"_190\":207,\"_738\":1033,\"_743\":744},{\"_39\":1025,\"_165\":40},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/bltcd6fe4f3f7287518/66718f990a8cfc317b9f2435/Tesla_Y.jpg\",[1027],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Most ‘Most-American Vehicles’ Wear Foreign Badges\",\"/automakers/most-most-american-vehicles-wear-foreign-badges\",{},\"Jun 18, 2024\",\"Six foreign-brand entrants are in Cars.com’s top-10 list of vehicles made in the U.S. \",{\"_740\":29,\"_741\":1034},[],{\"_180\":181,\"_162\":1036,\"_182\":1039,\"_167\":1041,\"_169\":1041,\"_172\":1042,\"_734\":1043,\"_174\":40,\"_175\":1044,\"_177\":40,\"_170\":1045,\"_736\":40,\"_192\":737,\"_178\":318,\"_179\":319,\"_190\":207,\"_738\":1046,\"_743\":744},{\"_39\":1037,\"_165\":1038},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt306e076c64f93782/664c604f2f3ddeacba0b3d68/SteveTrifecta.jpg\",\"Dealers should pick up the phone to drive sales, study says.WardsAuto logo\",[1040],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"Auto Dealer Trifecta: Email, Text, Phone Online Shoppers\",\"/digital-marketing/auto-dealer-trifecta-email-text-phone-online-shoppers\",{},\"May 9, 2024\",\"Chicago dealership group ranks highest in the latest Pied Piper mystery-shopping study of internet effectiveness in car 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Grill.\",{\"_180\":181,\"_162\":1060,\"_182\":1063,\"_167\":1065,\"_169\":1065,\"_172\":1066,\"_734\":1067,\"_174\":40,\"_175\":1068,\"_177\":40,\"_170\":1069,\"_736\":40,\"_192\":737,\"_178\":214,\"_179\":215,\"_190\":207,\"_738\":-5,\"_743\":744},{\"_39\":1061,\"_165\":1062},\"https://eu-images.contentstack.com/v3/assets/blt7121b6ec5c11097b/blt91e9c9c498c3775a/664361dcc8eed239516bbcd9/recall_20image_0.jpg\",\"recall image\",[1064],{\"_59\":351,\"_186\":352,\"_188\":353,\"_733\":695},\"2023 Vehicle Recalls Set Near-Record\",\"/regulatory/2023-vehicle-recalls-set-near-record\",{},\"May 1, 2024\",\"“It’s a hot topic, year after year,” says SAA President Steve Hallman, referring to recall 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