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</div> <div class="col-xs-3" style="padding: 0;"> <a id="menuToggleButton" href="#" class="btn btn-primary btn-lg pull-right" style="background-color: #fff; color: #999; border: 1px solid #999; height: 46px; width: 50px;"> <span class="fa fa-bars"></span> </a> </div> </nav> </div> <div class="topnav maxWidthContainer" style="border-bottom: 1px solid #999; padding: 0 0 5px 0px;" data-swiftype-index="false"> <ul style="padding: 0; margin: 0 0 0 15px; list-style-type: none;">  <li role="presentation" class="active" style="color: #999;"><a href="/">Student Support</a> / <a href="/taking-care/">Taking care of your wellbeing</a> / <a href="/taking-care/support-services/">Support Services</a> / Support wheel</li> </ul> <div id="search-launcher" class="search-options margin-top" style="display: none; background: #eee; padding: 1em; margin: 0.5em 0;"> <div class="searchContainer2"> <div class="searchInputWrapper2"> <form method="get" action="/search/" id="suggestion_form" class="autocomplete 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showAtDesktop"> <nav class="primaryLeftNavNew"> <ul> <li class="breadcrumbItem"><a href="/">Student Support</a></li> <li class="breadcrumbItem"><a href="/taking-care/">Taking care of your wellbeing</a></li> <li class="sectionHeader"><a href="/taking-care/support-services/">Support Services</a> <ul class="sectionMenu"> <li><a href="/taking-care/support-services/accessing-healthcare/">Accessing Healthcare</a></li> </ul> </li> </ul> </nav> </aside>  </div> <div class="col-xs-12 hidden-sm hidden-md hidden-lg" style="padding-left: 0; display: none;" id="micrositeMenu">  <aside class="leftMenuContainer showAtDesktop"> <nav class="primaryLeftNavNew"> <ul> <li class="breadcrumbItem"><a href="/">Student Support</a></li> <li class="breadcrumbItem"><a href="/taking-care/">Taking care of your wellbeing</a></li> <li class="sectionHeader"><a href="/taking-care/support-services/">Support Services</a> <ul class="sectionMenu"> <li><a href="/taking-care/support-services/accessing-healthcare/">Accessing Healthcare</a></li> </ul> </li> </ul> </nav> </aside><br>   </div> <div class="col-xs-12 col-sm-9" style="padding: 0;"> <span id="d.en.867336"></span> <h1><span style="color: #660099;">Accessing the right support for you</span></h1>  <div class="row"> <div class="col-xs-12 col-sm-12 col-md-12 col-lg-12"> <span id="d.en.867338"></span> <p style="text-align: justify;"><span style="font-size: large;">We know that the support you need will change throughout your time at Manchester. We therefore provide support based on what you need right now. The support wheel below illustrates the different levels of need you may be experiencing and the associated support you can access.</span></p> <p style="text-align: justify;"><span style="font-size: large;">Click on the dropdowns below the image to see what support is available based on your current level of need.</span></p> <p><span style="font-size: large;">An accessible version of the content below is <a href="https://documents.manchester.ac.uk/display.aspx?DocID=60749" title="Support Wheel">available as a PDF</a> and as a <a href="https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fdocuments.manchester.ac.uk%2Fdisplay.aspx%3FDocID%3D63929&wdOrigin=BROWSELINK" title="Support Wheel">Word Document</a>.</span></p>  </div> </div>  <div class="row"> <div class="col-xs-12 col-sm-12 col-md-12 col-lg-12">  <div style="margin-bottom: 15px;"> <div class="embed-responsive embed-responsive-16by9"> <div class="heroQuote embed-responsive-item" style="background-image: url('https://www.studentsupport.manchester.ac.uk/taking-care/support-services/support-wheel/ithrive-model-855x480.png'); overflow: hidden; background-size: cover; background-repeat: no-repeat; background-position: 100%;"> </div> </div> </div>   </div> </div> <span id="d.en.867347"></span> <div class="panel-group" id="accordion"> <div class="panel panel-default"> <div class="panel-heading" id="headingTwo"> <h4 class="panel-title"><a data-parent="#accordion" data-toggle="collapse" href="#getrisksupport"> I'm in a crisis</a></h4> </div> <div class="panel-collapse collapse " id="getrisksupport"> <div class="panel-body"> <p>Do you feel:</p> <ul> <li>at risk;</li> <li>in crisis;</li> <li>unable to keep yourself safe?</li> </ul> <p>You need urgent specialist help and support.</p> <p>However bad you’re feeling, you’re not alone and we’re here to help and support you. By reaching out, you can access the following University services:</p> <ul> <li>The University's <a href="https://www.counsellingservice.manchester.ac.uk/">Counselling and Mental Health Service</a> provides a range of specialist support. They also provide dedicated advice if you need <a href="https://www.counsellingservice.manchester.ac.uk/help-in-a-crisis/">help in a crisis</a>.</li> <li>If you’re currently living in University Halls of Residence, contact your <a href="http://www.accommodation.manchester.ac.uk/reslife/info/contact/">Res Life team</a>.</li> <li>Our Campus Support and Security staff are all first aid trained and can help if you're on campus. They're available 24 hours a day. Contact them by calling <strong>0161 306 9966</strong> – their number is also printed on the back of your student ID card.</li> </ul> <p>If you're in immediate danger, call 999 or go to your <a href="https://www.nhs.uk/service-search/other-services/Hospital/LocationSearch/7">nearest A&E department</a>. The nearest local A&E unit to the University campus is <a href="https://mft.nhs.uk/mri/location/">Manchester Royal Infirmary</a>, which provides urgent mental health support as well as help for injuries and medical emergencies.</p> </div> </div> </div> </div> <span id="d.en.867346"></span> <div class="panel-group" id="accordion"> <div class="panel panel-default"> <div class="panel-heading" id="headingTwo"> <h4 class="panel-title"><a data-parent="#accordion" data-toggle="collapse" href="#getmorehelp"> I need more help</a></h4> </div> <div class="panel-collapse collapse " id="getmorehelp"> <div class="panel-body"> <p>Do you feel:</p> <ul> <li>that you’re experiencing severe, recurrent or long-term difficulties managing your wellbeing;</li> <li>that you’re struggling to manage your mental health;</li> <li>that you need support for a disability;</li> <li>that you need support for an additional need?</li> </ul> <p>You should seek specialist support.</p> <h4>Specialist support</h4> <ul> <li>You can access specialist help for your psychological or mental health through the University's <a href="https://www.counsellingservice.manchester.ac.uk/" target="_blank">Counselling and Mental Health service</a>. The service offers a range of support including psychoeducational workshops, therapeutic groups and one-to-one appointments. You can call 0161 275 2864 between 09.30am and 4.30pm weekdays to speak to someone about what kind of support you may need. If you know what support you need, you can <a href="https://outlook.office365.com/book/CounsellingandMentalHealthService@live.manchester.ac.uk/">book an appointment</a>.</li> <li>The Disability Advisory and Support Service (sometimes called DASS) provides practical support by working with you to identify the practical adjustments you need to enable you to succeed – in your studies, work, and the rest of your University experience. <a href="https://www.dass.manchester.ac.uk/">Learn more about DASS</a>.</li> <li>The University's Occupational Health service provides confidential support to protect the health of students. Learn more about our <a href="http://www.occhealth.manchester.ac.uk/" target="_blank">Occupational Health Service</a>.</li> <li>It's really important to register with a GP and you should do this as soon as you know your term-time address. GPs provide a range of non-emergency services by appointment – including examinations, medication prescriptions, vaccinations and referrals to other medical specialists. If you aren't already registered with a local GP, learn more about <a href="https://www.studentsupport.manchester.ac.uk/taking-care/support-services/accessing-healthcare/">accessing healthcare</a>.</li> </ul> </div> <div class="panel-body"> <h4>24-hour support</h4> <ul> <li><a href="https://www.studentsupport.manchester.ac.uk/taking-care/mental-health-helpline/">Health Assured</a> – a helpline providing 24-hour mental health support.</li> <li><a href="https://www.studentsupport.manchester.ac.uk/taking-care/qwell/">Qwell</a> – provides free, safe and anonymous online mental health support whenever you need it.</li> </ul> <p>**If you’re experiencing a crisis or emergency, visit the Counselling and Mental Health Service's <a href="https://www.counsellingservice.manchester.ac.uk/help-in-a-crisis/">Help in a Crisis</a> page for details of the range of support available to you.**</p> </div> </div> </div> </div> <span id="d.en.867345"></span> <div class="panel-group" id="accordion"> <div class="panel panel-default"> <div class="panel-heading" id="headingOne"> <h4 class="panel-title"><a data-parent="#accordion" data-toggle="collapse" href="#gethelp"> I need some help</a></h4> </div> <div class="panel-collapse collapse " id="gethelp"> <div class="panel-body"> <p>Do you feel:</p> <ul> <li>that how you’re feeling is negatively impacting your day-to-day life;</li> <li>your usual ways of helping yourself aren't working?</li> </ul> <p>You should access further support. We provide a variety of support services you can access.</p> <h4>Speak to someone at the University</h4> <ul> <li>You can speak to someone from your academic School – find their details on our <a href="https://www.studentsupport.manchester.ac.uk/uni-services-az/school-support/" target="_blank">School support contact page</a>.</li> <li>Get in touch with the <a href="https://www.studentsupport.manchester.ac.uk/taking-care/support-services/" target="_blank">Student Wellbeing team</a>.</li> <li>If you’re living in University halls of residence, <a href="https://www.residents.manchester.ac.uk/reslife/" target="_blank">Res Life</a> provide support and guidance.</li> </ul> <h4>Speak to peers</h4> <ul> <li><a href="https://www.studentsupport.manchester.ac.uk/taking-care/qwell/">Qwell</a> provides community support, discussion boards and live forums.</li> </ul> <h4>Specialist support</h4> <ul> <li>You can access specialist help for your psychological or mental health through the University's <a href="https://www.counsellingservice.manchester.ac.uk/" target="_blank">Counselling and Mental Health service</a>. The service offers a range of support including psychoeducational workshops, therapeutic groups and one-to-one appointments. You can call 0161 275 2864 between 09.30am and 4.30pm weekdays to speak to someone about what kind of support you may need. If you know what support you need, you can <a href="https://outlook.office365.com/book/CounsellingandMentalHealthService@live.manchester.ac.uk/">book an appointment</a>.</li> <li>The Disability Advisory and Support Service (sometimes called DASS) provides practical support by working with you to identify the practical adjustments you need to enable you to succeed – in your studies, work, and the rest of your University experience. <a href="https://www.dass.manchester.ac.uk/">Learn more about DASS</a>.</li> <li><a href="https://www.studentsupport.manchester.ac.uk/taking-care/mental-health-helpline/">Health Assured</a> – a helpline providing 24-hour mental health support.</li> <li><a href="https://www.studentsupport.manchester.ac.uk/taking-care/qwell/">Qwell</a> – provides free, safe and anonymous online mental health support whenever you need it.</li> <li>If you aren't already registered with a local GP, you can find more information about <a href="https://www.studentsupport.manchester.ac.uk/taking-care/support-services/accessing-healthcare/">accessing healthcare</a>.</li> </ul> </div> </div> </div> </div> <span id="d.en.867344"></span> <div class="panel-group" id="accordion"> <div class="panel panel-default"> <div class="panel-heading" id="headingTwo"> <h4 class="panel-title"><a data-parent="#accordion" data-toggle="collapse" href="#getadvice"> I'd like some advice</a></h4> </div> <div class="panel-collapse collapse " id="getadvice"> <div class="panel-body"> <p>Do you feel:</p> <ul> <li>your wellbeing could be improved;</li> <li>you’d like further information and advice on feeling better?</li> </ul> <p>There are a range of online and in-person resources and support you can access.</p> <h4>Online resources</h4> <ul> <li>Our <a href="https://www.studentsupport.manchester.ac.uk/taking-care/wellbeing/six-ways-to-wellbeing/" target="_blank">Six Ways to Wellbeing</a> are evidence-based proactive resources to help your wellbeing. </li> <li>The <a href="https://www.studentsupport.manchester.ac.uk/" target="_blank">Student Support website</a> is a central place to access support services, resources to support your day-to-day wellbeing and find answers to common queries. This includes information about <a href="https://www.studentsupport.manchester.ac.uk/finances/">managing your money</a> and cost of living support.</li> <li><a href="https://www.counsellingservice.manchester.ac.uk/buildyourmhexpertise/" target="_blank">Build your mental health expertise</a> using resources from the University's Counselling and Mental Health service.</li> <li><a href="https://www.library.manchester.ac.uk/using-the-library/students/training-and-skills-support/my-learning-essentials/online-resources/">My Learning Essentials</a> are online resources from the Library's programme of skills support.</li> </ul> <h4>Workshops and meeting people</h4> <ul> <li>The University's Counselling and Mental Health service run <a href="https://www.counsellingservice.manchester.ac.uk/workshops/" target="_blank">workshops</a> providing advice and a chance to meet people.</li> <li><a href="https://www.library.manchester.ac.uk/using-the-library/students/training-and-skills-support/my-learning-essentials/workshops/" target="_blank">My Learning Essentials</a> includes workshops from the Library's programme of skills support.</li> </ul> <h4>Speak to someone at the University</h4> <ul> <li>You can speak to someone from your academic School – find their details on our <a href="https://www.studentsupport.manchester.ac.uk/uni-services-az/school-support/" target="_blank">School support contact page</a>.</li> <li>Get in touch with the <a href="https://www.studentsupport.manchester.ac.uk/taking-care/support-services/" target="_blank">Student Wellbeing team</a>.</li> <li>If you’re living in University halls of residence, <a href="https://www.residents.manchester.ac.uk/reslife/" target="_blank">Res Life</a> provide support and guidance.</li> </ul> <p> </p> </div> </div> </div> </div> <span id="d.en.867343"></span> <div class="panel-group" id="accordion"> <div class="panel panel-default"> <div class="panel-heading" id="headingOne"> <h4 class="panel-title"><a data-parent="#accordion" data-toggle="collapse" href="#collapseaps"> I'm feeling good </a></h4> </div> <div class="panel-collapse collapse " id="collapseaps"> <div class="panel-body"> <p>Do you feel:</p> <ul> <li>Happy, calm and content most of the time?</li> </ul> <p>For this level of need, you might not feel that you need any direct support. However, you can still proactively look after your wellbeing and access self-care resources.</p> <p>Evidence shows that there are a number of types of activity that improve wellbeing. As a University, we’ve based our <a href="https://www.studentsupport.manchester.ac.uk/taking-care/wellbeing/six-ways-to-wellbeing/" target="_blank">Six Ways to Wellbeing</a> framework* around these.</p> <p>The great thing about the Six Ways is that you don’t have to do all of them – and some activities, such as going on a walk with friends, allow you to do more than one at once. It’s important to find a blend of things that fits with your lifestyle yet stays fresh and varied, keeping you inspired.</p> <p><em>*The evidence behind our Six Ways is summarised in ‘Five ways to wellbeing’ – written by the Centre for Well-being at the New Economics Foundation.</em></p> </div> </div> </div> </div> </div> </div> </div> <div> <div class="footer" style="background-color: #1d1d1d; padding: 0 15px;" data-swiftype-index="false"> <div class="row maxWidthContainer"> <div class="col-sm-12 col-md-4"> <h3 style="color: #fff">Contact us</h3> <p style="color: #999">(University Switchboard)<br/> +44 (0) 161 306 6000</p> </div> <div class="col-sm-12 hidden-md hidden-lg"> <p><a style="color: #fff" href="http://www.manchester.ac.uk/connect/contact-us/">Open contact directory</a></p> </div> <div class="col-sm-12 col-md-4"> <h3 style="color: #fff">Find us</h3> <p style="color: #999">The University of Manchester<br/> Oxford Road<br/> Manchester<br/> M13 9PL</p> </div> <div class="col-sm-12 hidden-md hidden-lg"> <p><a style="color: #fff" href="http://www.manchester.ac.uk/discover/maps/interactive-map/">Open campus map</a></p> </div> <div class="col-sm-12 col-md-4"> <h3 style="color: #fff">Connect with us</h3> <ul class="list-unstyled list-inline social col-sm-12" style="padding:0"> <li> <a href="https://www.facebook.com/TheUniversityOfManchester" class="socialMediaLinks"> <img src="https://assets.manchester.ac.uk/phase1/templates/images/icon-facebook-50.png" alt="Facebook page for The University of Manchester" width="40" height="40" /> </a> </li> <li> <a href="https://twitter.com/OfficialUoM" class="socialMediaLinks"> <img src="https://assets.manchester.ac.uk/phase1/templates/images/icon-twitter-50.png" alt="Twitter page for The University of Manchester" width="40" height="40" /> </a> </li> <li> <a href="https://www.youtube.com/universitymanchester" class="socialMediaLinks"> <img src="https://assets.manchester.ac.uk/phase1/templates/images/icon-youtube-50.png" alt="YouTube page for The University of Manchester" width="40" height="40" /> </a> </li> <li> <a href="https://instagram.com/officialuom/" class="socialMediaLinks"> <img src="https://assets.manchester.ac.uk/phase1/templates/images/icon-instagram-50.svg" alt="Instagram page for The University of Manchester" width="40" height="40" /> </a> </li> <li> <a href="https://www.tiktok.com/@officialuom/" class="socialMediaLinks"> <img src="https://assets.manchester.ac.uk/phase1/templates/images/icon-tiktok.svg" alt="TikTok page for The University of Manchester" width="40" height="40" /> </a> </li> <li> <a href="https://www.linkedin.com/school/university-of-manchester/" class="socialMediaLinks"> <img src="https://assets.manchester.ac.uk/phase1/templates/images/icon-linkedin-R-54.png" alt="LinkedIn page for The University of Manchester" width="48" height="40" /> </a> </li> </ul> </div> <div class="col-sm-12 hidden-md hidden-lg"> <p><a style="color: #fff" href="http://www.manchester.ac.uk/connect/social-media/">Open social media directory</a></p> </div> </div> <div class="hidden-xs hidden-sm row maxWidthContainer"> <div class="col-md-4"> <p><a style="color: #fff" href="http://www.manchester.ac.uk/connect/contact-us/">Open contact directory</a></p> </div> <div class="col-md-4"> <p><a style="color: #fff" href="http://www.manchester.ac.uk/discover/maps/interactive-map/">Open campus map</a></p> </div> <div class="col-md-4"> <p><a style="color: #fff" href="http://www.manchester.ac.uk/connect/social-media/">Open social media directory</a></p> </div> </div> <div class="row maxWidthContainer" style="color: #fff; 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