Soutien en ligne : Trouvez réponses à vos questions

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<span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> <div class="p-3 py-md-4 px-md-5"> <div class="row"> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/internet" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > L’Internet par Vidéotron </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/internet/forfaits-internet-illimite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Internet </a> </li> <li class="mb-2"> <a href="/internet/choisir-vitesse" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Quel forfait Internet choisir? </a> </li> <li class="mb-2"> <a href="/television/forfaits-sur-mesure" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Créez votre forfait </a> </li> <li class="mb-2"> <a href="/internet/forfaits-internet-illimite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Rabais à vie : Internet GIGA à 70 $ </a> </li> <li class="mb-2"> <a href="/internet/forfaits-internet-illimite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Crédit foudroyant de 100 $ </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/helix" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > L’écosystème Helix </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/helix/equipements" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Notre technologie Helix </a> </li> <li class="mb-2"> <a href="/pourquoi-choisir-videotron" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Pourquoi choisir Vidéotron? </a> </li> <li class="mb-2"> <a href="/internet/test-vitesse" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Test de vitesse </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Modifier mon forfait Internet </a> </li> <li class="mb-2"> <a href="https://moncompte.videotron.com/equipment/add" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Ajouter un relais Wi-Fi </a> </li> <li class="mb-2"> <a href="/soutien/internet" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Internet </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/internet/forfaits-internet-illimite" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/fil-vcom-nfou-giga-sp-fj-730x360-2310.webp?itok=FviXIRZk" alt="Helix duo internet tv" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Internet GIGA à seulement 70 $/mois </span> <p class="small"> Pour un temps limité, profitez d’une baisse de prix sur le forfait Internet GIGA grâce à un rabais à vie de 7 $ par mois. </p> </div> </div> </a> </div> <div class="col-md-6 mb-3 mb-md-0"> <a href="/internet/forfaits-internet-illimite" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/FIL-VCOM-NOVFOU-CREDIT100-1072x1072-2310-FR-V2.webp?itok=dH4rYN_Q" alt="Crédit 100 dollars 730x360" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Crédit foudroyant Internet de 100 $ </span> <p class="small"> Pour un temps limité, obtenez le Crédit foudroyant de 100 $ avec tout forfait Internet 500 ou GIGA, ou avec tout duo Appli Télé + Internet 500 ou GIGA. </p> </div> </div> </a> </div> </div> </div> </div> </div> </li> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static font-weight-bold " > <button class="nav-link js-bf-megamenu__nav-link d-flex align-items-center h-100" type="button" id="menuDropdown2" aria-expanded="false" aria-label="Toggle navigation" > <span class="mb-0">télé</span> <span class="bf-icon size-xsmall color-primary d-none d-lg-block ml-1" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" data-version="1.16.0" > <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" d="m6 10 6 6 6-6" /> </svg> </span> </button> <div class="bf-megamenu__panel js-bf-megamenu__panel" aria-labelledby="menuDropdown2" > <div class="bf-button-icon btn-close d-block m-2 m-md-4 m-lg-0 mr-lg-2 z-index-10 js-bf-megamenu__close"> <button type="button" class="bf-button-icon__inner" > <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> <div class="p-3 py-md-4 px-md-5"> <div class="row"> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/television" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > La Télé par Vidéotron </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/television/forfaits-tele" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Télé </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/appli-helix-tv" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Appli Télé </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/sports" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Sports </a> </li> <li class="mb-2"> <a href="/television/forfaits-sur-mesure" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Créez votre forfait </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/offres" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Rabais à vie : Télé 10 choix Sports à 99 $ </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/offres" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Crédit foudroyant de 200 $ </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/helix" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > L’écosystème Helix </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/helix/equipements" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Notre technologie Helix </a> </li> <li class="mb-2"> <a href="/television/chaines-tele" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Nos chaînes télé </a> </li> <li class="mb-2"> <a href="/divertissement/illico-plus" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > illico+ </a> </li> <li class="mb-2"> <a href="/pourquoi-choisir-videotron" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Pourquoi choisir Vidéotron? </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits/choix-chaines" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Changer mes chaînes </a> </li> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Modifier mon forfait Télé </a> </li> <li class="mb-2"> <a href="/soutien/television" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Télé </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/television/forfaits-tele/offres" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/fil-vcom-nf-duo-fj-730x360-2410.webp?itok=Z-0mbBrh" alt="Helix duo internet tv" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Télé 10 choix Sports + Internet 500 à 99 $ </span> <p class="small"> Pour une durée limitée, profitez d’un généreux rabais à vie de 35 $/mois sur le forfait Télé 10 choix Sports et Populaires + Internet 500. </p> </div> </div> </a> </div> <div class="col-md-6 mb-3 mb-md-0"> <a href="/television/forfaits-tele/offres" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/FIL-VCOM-NOVFOU-CREDIT200-1027x650-2310-FR.webp?itok=gwQHrOdj" alt="Crédit 200 dollars éclair" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Crédit foudroyant de 200 $ avec les forfaits Télé </span> <p class="small"> Pour un temps limité, obtenez un crédit de 200 $ à l’abonnement à l’un de nos forfaits Télé + Internet 500 ou GIGA. </p> </div> </div> </a> </div> </div> </div> </div> </div> </li> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static 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href="/mobilite/telephones-mobiles/samsung/galaxy-s24" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Samsung S24 à 0 $/mois </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/mobilite/telephones-mobiles" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Téléphones mobiles </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/mobilite/telephones-mobiles" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Toutes les marques </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/apple" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Apple </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/samsung" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Samsung </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/google" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Google </a> </li> <li class="mb-2"> <a href="/mobilite/cellulaires-usages" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Téléphones reconditionnés certifiés </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/mobilite/changer-telephone" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Changer mon téléphone </a> </li> <li class="mb-2"> <a href="/client/residentiel/blocs/gerer.action" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Ajouter un Bloc de données </a> </li> <li class="mb-2"> <a href="/mobilite/couverture-reseau-mobile" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Voir la couverture réseau </a> </li> <li class="mb-2"> <a href="/soutien/mobilite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Mobilité </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/mobilite/telephones-mobiles/apple/iphone-16" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/tmo-vcom-nf-iphone16-fj-730x360-2410-fr.webp?itok=bqVI4ZFH" alt="iPhone 16" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> iPhone 16 à 0 $/mois </span> <p class="small"> Pour quelques jours seulement, obtenez un iPhone 16 de 128 Go à 0 $/mois et un Crédit foudroyant de 100 $, avec certains forfaits de 24 mois, le Crédit retour et le Crédit d’échange. </p> </div> </div> </a> </div> <div class="col-md-6 mb-3 mb-md-0"> <a href="/mobilite/telephones-mobiles" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" 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</div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--threecol-33-34-33 layout-container mt-5 mb-7"> <div class="container-fluid"> <div class="row"> <div class="col-lg-4 layout__region layout__region--first mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:html_block" class="block block-layout-builder block-inline-blockhtml-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><a href="/soutien/mobilite" class="card card--btn link--no-decoration bg-gray--100 border-0 border-rounded--lg minh-md-4"> <div class="card-body d-flex justify-content-center"> <div class="row align-items-center w-100"> <div class="col-9 p-0"> <div class="h4 m-0 d-inline-block text-dark"> <p><img class="img-fluid" src="/sites/default/files/styles/cropped_small/public/image/MicrosoftTeams-image%20%281%29_6_0_0.png" alt="Facture"></p> <h3 class="mb-0 mt-3"> Mobilité <i class="icon icon-arrow-to-right border-color--dark"></i> 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field--type-text-with-summary field--label-hidden field-rich-text-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block field__item"><div class="field-rich-text-block"><div class="mt-3"><p><a href="/soutien/applications/mobile/helix-fi/securite">Comment gérer la Sécurité avancée</a></p><p><a href="/soutien/applications/mobile/helix-tv">Comment télécharger et utiliser l’appli Helix TV</a></p><p><a href="/soutien/applications/mobile/helix-fi">Comment télécharger et installer l’appli Helix Fi</a></p><p><a href="/soutien/applications/club-illico">Comment accéder au Club illico</a></p><p><a href="/soutien/applications">Voir tous les articles</a></p></div></div></div> </div> </div> </div> <div class="col-lg-4 layout__region layout__region--third"> <div data-block-plugin-id="inline_block:html_block" class="block block-layout-builder block-inline-blockhtml-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><a href="/soutien/telephonie" class="card card--btn link--no-decoration bg-gray--100 border-0 border-rounded--lg minh-md-4"> <div class="card-body d-flex justify-content-center"> <div class="row align-items-center w-100"> <div class="col-9 p-0"> <div class="h4 m-0 d-inline-block text-dark"> <p><img class="img-fluid" src="/sites/default/files/styles/cropped_small/public/image/telephonie_1.png" alt="Facture"></p> <h3 class="mb-0 mt-3"> Téléphonie résidentielle <i class="icon icon-arrow-to-right border-color--dark"></i> </h3> </div> </div> </div> </div> </a></div> </div> <div data-block-plugin-id="inline_block:rich_text_block" class="block block-layout-builder block-inline-blockrich-text-block" id=""> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block field__item"><div class="field-rich-text-block"><div class="mt-3"><p><a href="/soutien/telephonie/messagerie-vocale/configurer">Configurer la Messagerie vocale</a></p><p><a href="/soutien/telephonie/messagerie-vocale/ecouter-messages">Écouter mes messages</a></p><p><a href="/soutien/mobilite/depannage/reinitialiser-nip-messagerie-vocale">Réinitialiser le NIP de ma Messagerie vocale</a></p><p><a href="/soutien/telephonie/appels-services/interurbains">Tarif des appels interurbains</a></p><p><a href="/soutien/telephonie">Voir tous les articles</a></p></div></div></div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:html_block" class="block block-layout-builder block-inline-blockhtml-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><style> .illico-row-column{ flex-direction: column; } .illico-row-column img{ margin-bottom: 15px; } @media only screen and (min-width: 768px) { .illico-row-column{ flex-direction: row; } .illico-row-column img{ margin-bottom: 0; } } </style> <div class="d-flex bg-secondary p-2 illico-row-column pt-4 pb-4"> <div class="pt-2 pl-4"> <img src="/sites/default/files/image/illico-plus-surf-72_0.png" alt="illico+" style="width:72px;"> </div> <div class="pl-4"> <h3 class="text-white"> Accédez à la nouvelle plateforme illico+ </h3> <p class="text-white mb-0"> Fusion de Club illico et de Vrai, illico+ propose un éventail impressionnant de contenus francophones offerts en vidéo sur demande, dont des productions originales, des films récents et des séries exclusives. <a href="/soutien/applications/illico-plus" class="text-white"><strong><u>Découvrez comment accéder à illico+</u></strong></a>. </p> </div> </div></div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--threecol-33-34-33 layout-container mt-5 mb-5"> <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="title"> <h2 class="h2 vui--font-secondary mb-4">Vos plateformes de Vidéotron</h2> </div> </div> </div> <div class="row"> <div class="col-lg-4 layout__region layout__region--first mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:rich_text_block" class="block block-layout-builder block-inline-blockrich-text-block" id=""> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block field__item"><div class="field-rich-text-block"> <div data-entity-type="media" data-entity-uuid="d852f17c-a243-4d19-bb7c-1e06ff9fe2d5" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-langcode="fr" class="embedded-entity"><article class="media--type-image media--view-mode-embedded"> <div class="field field--name-image field--type-image field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/cropped_small/public/image/ouvrir-une-session.webp?itok=y0vSc3e- 1x" media="(max-width: 767px)" type="image/webp" width="382" height="191"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/ouvrir-une-session.webp?itok=Xjs4RVhV 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/webp" width="382" height="191"> <source srcset="/sites/default/files/styles/cropped_large/public/image/ouvrir-une-session.webp?itok=771MUYpL 1x" media="all and (min-width: 1200px)" type="image/webp" width="382" height="191"> <source srcset="/sites/default/files/styles/cropped_small/public/image/ouvrir-une-session.jpg?itok=y0vSc3e- 1x" media="(max-width: 767px)" type="image/jpeg" width="382" height="191"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/ouvrir-une-session.jpg?itok=Xjs4RVhV 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/jpeg" width="382" height="191"> <source srcset="/sites/default/files/styles/cropped_large/public/image/ouvrir-une-session.jpg?itok=771MUYpL 1x" media="all and (min-width: 1200px)" type="image/jpeg" width="382" height="191"> <img loading="lazy" media_id="49948" src="/sites/default/files/styles/cropped_small/public/image/ouvrir-une-session.jpg?itok=y0vSc3e-" width="382" height="191" alt="Compte client" class="img-fluid"> </picture> </div> </article> </div> <h3 class="mt-3 mb-1"> Compte client</h3><p><a class="btn btn-md btn-secondary mt-3" href="/connexion">ME CONNECTER</a></p><p><a href="/soutien/compte-facturation/soutien-connexion">Obtenir de l’aide pour se connecter</a></p></div></div> </div> </div> </div> <div class="col-lg-4 layout__region layout__region--second mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:rich_text_block" class="block block-layout-builder block-inline-blockrich-text-block" id=""> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block field__item"><div class="field-rich-text-block"> <div data-entity-type="media" data-entity-uuid="ad00646d-6120-44fe-9aee-17fabc4b1629" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-langcode="fr" class="embedded-entity"><article class="media--type-image media--view-mode-embedded"> <div class="field field--name-image field--type-image field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/cropped_small/public/image/appli-helix-tv.webp?itok=-0CEk1DF 1x" media="(max-width: 767px)" type="image/webp" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/appli-helix-tv.webp?itok=ccfDReuj 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/webp" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_large/public/image/appli-helix-tv.webp?itok=b2l__M0B 1x" media="all and (min-width: 1200px)" type="image/webp" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_small/public/image/appli-helix-tv.jpg?itok=-0CEk1DF 1x" media="(max-width: 767px)" type="image/jpeg" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/appli-helix-tv.jpg?itok=ccfDReuj 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/jpeg" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_large/public/image/appli-helix-tv.jpg?itok=b2l__M0B 1x" media="all and (min-width: 1200px)" type="image/jpeg" width="383" height="191"> <img loading="lazy" media_id="49949" src="/sites/default/files/styles/cropped_small/public/image/appli-helix-tv.jpg?itok=-0CEk1DF" width="383" height="191" alt="Appli Helix TV" class="img-fluid"> </picture> </div> </article> </div> <h3 class="mt-3 mb-1"> Appli Helix TV</h3><p class="mt-3"><a href="https://play.google.com/store/apps/details?id=com.videotron.helixtv&hl=fr" target="_blank"><img class="img-fluid" src="/sites/default/files/styles/cropped_large/public/image/google-play-badge_3.png?itok=OmbiT4cI" alt="télécharger appli helix sur appstore"></a> <a href="https://apps.apple.com/ca/app/helix/id1440633931?l=fr" target="_blank"><img class="img-fluid" src="/sites/default/files/2019-06/Download_on_the_App_Store_Badge_FRCA_RGB_blk_100517_0.svg" alt="télécharger appli helix sur appstore"></a></p><p><a href="/soutien/applications/mobile/helix-tv">En savoir plus sur l’appli Helix TV</a></p></div></div> </div> </div> </div> <div class="col-lg-4 layout__region layout__region--third"> <div data-block-plugin-id="inline_block:rich_text_block" class="block block-layout-builder block-inline-blockrich-text-block" id=""> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block field__item"><div class="field-rich-text-block"> <div data-entity-type="media" data-entity-uuid="53cbc3c6-75a3-4905-836a-092f0eefa190" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-embed-display-settings="[]" data-langcode="fr" class="embedded-entity"><article class="media--type-image media--view-mode-embedded"> <div class="field field--name-image field--type-image field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/cropped_small/public/image/appli-helix-fi.webp?itok=vZG-ckiq 1x" media="(max-width: 767px)" type="image/webp" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/appli-helix-fi.webp?itok=Eae_iv3q 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/webp" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_large/public/image/appli-helix-fi.webp?itok=MnFpSrqw 1x" media="all and (min-width: 1200px)" type="image/webp" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_small/public/image/appli-helix-fi.jpg?itok=vZG-ckiq 1x" media="(max-width: 767px)" type="image/jpeg" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_medium/public/image/appli-helix-fi.jpg?itok=Eae_iv3q 1x" media="all and (min-width: 768px) and (max-width: 1199px)" type="image/jpeg" width="383" height="191"> <source srcset="/sites/default/files/styles/cropped_large/public/image/appli-helix-fi.jpg?itok=MnFpSrqw 1x" media="all and (min-width: 1200px)" type="image/jpeg" width="383" height="191"> <img loading="lazy" media_id="49950" src="/sites/default/files/styles/cropped_small/public/image/appli-helix-fi.jpg?itok=vZG-ckiq" width="383" height="191" alt="Appli Helix Fi" class="img-fluid"> </picture> </div> </article> </div> <h3 class="mt-3 mb-1">Appli Helix Fi</h3><p class="mt-3"><a href="https://play.google.com/store/apps/details?id=com.videotron.helixfi&hl=fr" target="_blank"><img class="img-fluid" src="/sites/default/files/styles/cropped_large/public/image/google-play-badge_3.png?itok=OmbiT4cI" alt="télécharger appli helix sur appstore"></a> <a class="mt-1 mx-auto mw-99" href="https://apps.apple.com/ca/app/helix-fi/id1440633316?l=fr" target="_blank"><img class="img-fluid" src="/sites/default/files/2019-06/Download_on_the_App_Store_Badge_FRCA_RGB_blk_100517_0.svg" alt="télécharger appli helix sur appstore"></a></p><p><a href="/soutien/applications/mobile/helix-fi">En savoir plus sur l’appli Helix Fi</a></p></div></div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container bg-secondary"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container bg-secondary"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:html_block" class="block block-layout-builder block-inline-blockhtml-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="text-align-center py-5"> <div class="d-inline-block pr-3 videontron-numero-1"> <img src="/sites/default/files/styles/cropped_large/public/image/icone-contact-120px.webp"> </div> <p class="d-inline-block text-align-left" style="vertical-align: middle;margin-bottom: 0;"> <a href="/nous-joindre#service-a-la-clientele" class="font-primary" style="text-decoration: underline;text-decoration-color: #ffd200 !important;text-underline-offset: 3px;"> <strong><span class="h3" style="color:#ffd200;">Communiquez avec nous</span></strong> </a><br> <span class="text-white">Par clavardage, par téléphone ou en personne</span> </p> </div></div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--threecol-33-34-33 layout-container pt-7 pb-7 "> <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="title"> <h2 class="h2 vui--font-secondary mb-4">Gestion des services</h2> </div> </div> </div> <div class="row"> <div class="col-lg-4 layout__region layout__region--first mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:html_block" class="block block-layout-builder block-inline-blockhtml-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><a href="/soutien/demenagement/appel-changement-adresse" class="card card--btn link--no-decoration bg-gray--100 border-0 border-rounded--lg minh-md-4"> <div class="card-body d-flex justify-content-center"> <div class="row align-items-center w-100"> <div class="col-9 p-0"> <div class="h4 m-0 d-inline-block text-dark"> <span class="pr-2">Changer d’adresse</span> </div> </div> <div class="col-3 p-0 text-center"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.6464 17.6464C29.8417 17.4512 30.1583 17.4512 30.3536 17.6464L48.3536 35.6464C48.5488 35.8417 48.5488 36.1583 48.3536 36.3535L30.3536 54.3536C30.1583 54.5488 29.8417 54.5488 29.6464 54.3536C29.4512 54.1583 29.4512 53.8417 29.6464 53.6464L47.2929 36L29.6464 18.3536C29.4512 18.1583 29.4512 17.8417 29.6464 17.6464Z" fill="#050504"/> </svg> </div> </div> </div> </a></div> </div> </div> <div class="col-lg-4 layout__region layout__region--second mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:html_block" class="block block-layout-builder block-inline-blockhtml-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><a href="/soutien/compte-facturation/annuler-service" class="card card--btn link--no-decoration bg-gray--100 border-0 border-rounded--lg minh-md-4"> <div class="card-body d-flex justify-content-center"> <div class="row align-items-center w-100"> <div class="col-9 p-0"> <div class="h4 m-0 d-inline-block text-dark"> <span class="pr-2">Annuler un service</span> </div> </div> <div class="col-3 p-0 text-center"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.6464 17.6464C29.8417 17.4512 30.1583 17.4512 30.3536 17.6464L48.3536 35.6464C48.5488 35.8417 48.5488 36.1583 48.3536 36.3535L30.3536 54.3536C30.1583 54.5488 29.8417 54.5488 29.6464 54.3536C29.4512 54.1583 29.4512 53.8417 29.6464 53.6464L47.2929 36L29.6464 18.3536C29.4512 18.1583 29.4512 17.8417 29.6464 17.6464Z" fill="#050504"/> </svg> </div> </div> </div> </a></div> </div> </div> <div class="col-lg-4 layout__region layout__region--third"> <div data-block-plugin-id="inline_block:html_block" class="block block-layout-builder block-inline-blockhtml-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><a href="/soutien/compte-facturation#gestion-des-services" class="card card--btn link--no-decoration bg-gray--100 border-0 border-rounded--lg minh-md-4"> <div class="card-body d-flex justify-content-center"> <div class="row align-items-center w-100"> <div class="col-9 p-0"> <div class="h4 m-0 d-inline-block text-dark"> <span class="pr-2">Voir tout</span> </div> </div> <div class="col-3 p-0 text-center"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.6464 17.6464C29.8417 17.4512 30.1583 17.4512 30.3536 17.6464L48.3536 35.6464C48.5488 35.8417 48.5488 36.1583 48.3536 36.3535L30.3536 54.3536C30.1583 54.5488 29.8417 54.5488 29.6464 54.3536C29.4512 54.1583 29.4512 53.8417 29.6464 53.6464L47.2929 36L29.6464 18.3536C29.4512 18.1583 29.4512 17.8417 29.6464 17.6464Z" fill="#050504"/> </svg> </div> </div> </div> </a></div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--threecol-33-34-33 layout-container pt-7 bg-gray--100"> <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="title"> <h2 class="h2 vui--font-secondary mb-4">À découvrir sur le blogue</h2> </div> </div> </div> <div class="row"> <div class="col-lg-4 layout__region layout__region--first mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:rich_text_block" class="block block-layout-builder block-inline-blockrich-text-block" id=""> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block field__item"><div class="field-rich-text-block"><div class="d-flex gap-4 mb-4 mh-100"><div class="contextual-region block--bundle-promo-block block block-block-content 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data-entity-embed-display="view_mode:media.embedded" data-entity-type="media" data-entity-uuid="3c0a8e51-a1eb-46ac-8339-fd3051f16f2a" data-langcode="fr"><article class="media--type-image media--view-mode-embedded"><div class="field field--name-image field--type-image field--label-hidden field__item"><img src="/sites/default/files/styles/cropped_large/public/image/feu-foyer-tele-999x666.webp" alt class=" img-fluid"></div></article></div></div></article></div></div><div class="d-flex flex-column p-4 bg-light w-100"><div class="mb-3 mb-md-3"><h3>Le feu de foyer est de retour!</h3></div><div class="d-flex flex-column mb-3 mb-md-2 customMinHeight"><div class="flex-1 pr-0 pr-lg-0 mb-2"><p>Vous l’attendiez avec impatience : le fameux feu de foyer Stingray Naturescape est enfin de retour! Réchauffez-vous le cœur et mettez une ambiance feutrée dans votre domicile.</p></div></div><div><div class="d-flex flex-wrap gap-3"><div class="d-flex flex-column flex-md-row flex-row flex-lg-column w-100 gap-2"><a class="btn btn-md btn-secondary w-100 w-50" href="https://forum.videotron.com/t5/blogue/c-est-le-retour-du-feu-de-foyer-sur-vos-ecrans/ba-p/38929">LIRE L’ARTICLE</a></div></div></div></div></article></div></div></div></div> </div> </div> </div> <div class="col-lg-4 layout__region layout__region--second mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:rich_text_block" class="block block-layout-builder block-inline-blockrich-text-block" id=""> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block field__item"><div class="field-rich-text-block"><div class="d-flex gap-4 mb-4 mh-100"><div class="contextual-region block--bundle-promo-block block block-block-content block-block-contentace223a0-3850-4017-a537-a00cf783f4d6 w-100" id data-block-plugin-id="block_content:ace223a0-3850-4017-a537-a00cf783f4d6" data-bundle-class="promo-block" data-quickedit-entity-id="block_content/35876" data-quickedit-entity-instance-id="0"><article class="position-relative overflow-hidden bf-block bf-block--highlight w-100 d-flex flex-column flex-sm-column flex-md-row flex-lg-column bf-border-radius-medium border bf-border-color-secondary bg-primary align-items-center"><div><div class="align-center embedded-entity h-100" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-type="media" data-entity-uuid="3c0a8e51-a1eb-46ac-8339-fd3051f16f2a" data-langcode="fr"><article class="media--type-image media--view-mode-embedded"><div class="field field--name-image field--type-image field--label-hidden field__item"><div class="align-center embedded-entity" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-type="media" data-entity-uuid="3c0a8e51-a1eb-46ac-8339-fd3051f16f2a" data-langcode="fr"><article class="media--type-image media--view-mode-embedded"><div class="field field--name-image field--type-image field--label-hidden field__item"><img src="/sites/default/files/styles/cropped_large/public/image/illico-plus-mosaique-999x666.webp" alt class=" img-fluid"></div></article></div></div></article></div></div><div class="d-flex flex-column p-4 bg-light w-100"><div class="mb-3 mb-md-3"><h3>Quoi voir sur illico+?</h3></div><div class="d-flex flex-column mb-3 mb-md-2 customMinHeight"><div class="flex-1 pr-0 pr-lg-0 mb-2"><p>illico+ est arrivée sur vos écrans! 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class="d-flex gap-4 mb-4 mh-100"><div class="contextual-region block--bundle-promo-block block block-block-content block-block-contentace223a0-3850-4017-a537-a00cf783f4d6 w-100" id data-block-plugin-id="block_content:ace223a0-3850-4017-a537-a00cf783f4d6" data-bundle-class="promo-block" data-quickedit-entity-id="block_content/35876" data-quickedit-entity-instance-id="0"><article class="position-relative overflow-hidden bf-block bf-block--highlight w-100 d-flex flex-column flex-sm-column flex-md-row flex-lg-column bf-border-radius-medium border bf-border-color-secondary bg-primary align-items-center"><div><div class="align-center embedded-entity h-100" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-type="media" data-entity-uuid="3c0a8e51-a1eb-46ac-8339-fd3051f16f2a" data-langcode="fr"><article class="media--type-image media--view-mode-embedded"><div class="field field--name-image field--type-image field--label-hidden field__item"><div class="align-center embedded-entity" data-embed-button="media_browser" data-entity-embed-display="view_mode:media.embedded" data-entity-type="media" data-entity-uuid="3c0a8e51-a1eb-46ac-8339-fd3051f16f2a" data-langcode="fr"><article class="media--type-image media--view-mode-embedded"><div class="field field--name-image field--type-image field--label-hidden field__item"><img src="/sites/default/files/styles/cropped_large/public/image/photos-nuit-mobile-999x666.webp" alt class=" img-fluid"></div></article></div></div></article></div></div><div class="d-flex flex-column p-4 bg-light w-100"><div class="mb-3 mb-md-3"><h3>Photos de nuit avec un mobile</h3></div><div class="d-flex flex-column mb-3 mb-md-2 customMinHeight"><div class="flex-1 pr-0 pr-lg-0 mb-2"><p>Découvrez nos conseils pour prendre des clichés nocturnes vibrants avec votre téléphone ainsi que des appareils mobiles performants dans un environnement à faible éclairage.</p></div></div><div><div class="d-flex flex-wrap gap-3"><div 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field__item"><div class="field-rich-text-block"><p class="text-align-center"><a class="btn btn-md btn-outline-dark" href="https://forum.videotron.com/t5/blogue/bg-p/LeBlogue" target="_blank">DÉCOUVREZ TOUS LES ARTICLES</a></p></div></div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--threecol-33-34-33 layout-container py-section"> <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="title"> <h2 class="h2 vui--font-secondary mb-4">Suivis</h2> </div> </div> </div> <div class="row"> <div class="col-lg-4 layout__region layout__region--first mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:link_card_icon" class="block block-layout-builder block-inline-blocklink-card-icon" id=""> <a href="https://www.planetecourrier.com/fr/suivi-courrier.html" class="card card--btn link--no-decoration bg-gray--100 border-0 border-rounded--lg minh-md-7" > <div class="card-body d-flex justify-content-center"> <div class="row 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cx="7.9025" cy="25.14345" r="1.1614"/> <rect class="_svg-stroke" fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width=".5px" x="0.25" y="0.25" width="15.305" height="27.48446"/> </g> </svg> </div> </div> </div> </a> </div> </div> <div class="col-lg-4 layout__region layout__region--second mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:link_card_icon" class="block block-layout-builder block-inline-blocklink-card-icon" id=""> <a href="/connexion" class="card card--btn link--no-decoration bg-gray--100 border-0 border-rounded--lg minh-md-7" > <div class="card-body d-flex justify-content-center"> <div class="row align-items-center w-100"> <div class="col-9 p-0"> <div class="h4 m-0 d-inline-block text-dark"> <span class="pr-2">Consulter mes rendez-vous</span> <i class="icon icon-arrow-to-right border-color--dark"></i> </div> </div> <div class="col-3 p-0 text-center"> <svg class="svg-fill--dark svg-size--4 " xmlns="http://www.w3.org/2000/svg" viewBox="0 0 40.92 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d="M1102.32-689.185c-.632,0-1.155-1.249-1.262-2.892-.015-.207-.021-.419-.021-.635,0-1.953.573-3.531,1.283-3.531s1.285,1.578,1.285,3.531q0,.324-.022.635" transform="translate(-1071.069 696.243)" fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="1"/> <path class="_svg-stroke" d="M1096.94-689.185c-.63,0-1.155-1.249-1.262-2.892q-.022-.311-.022-.635c0-1.953.576-3.531,1.284-3.531s1.283,1.578,1.283,3.531c0,.216-.006.428-.021.635" transform="translate(-1073.596 696.243)" fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="1"/> <line class="_svg-stroke" x2="39.92" transform="translate(0 11.081)" fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="1"/> </g> <path class="_svg-stroke" d="M1091.772-667.746l4.457,4.457,12.747-12.747" transform="translate(1 -2)" fill="none" stroke-width="1"/> </g> </svg> </div> </div> </div> </a> </div> </div> <div class="col-lg-4 layout__region layout__region--third"> <div data-block-plugin-id="inline_block:link_card_icon" class="block block-layout-builder block-inline-blocklink-card-icon" id=""> <a href="/soutien/installation" class="card card--btn link--no-decoration bg-gray--100 border-0 border-rounded--lg minh-md-7" > <div class="card-body d-flex justify-content-center"> <div class="row align-items-center w-100"> <div class="col-9 p-0"> <div class="h4 m-0 d-inline-block text-dark"> <span class="pr-2">Livraison et installation</span> <i class="icon icon-arrow-to-right border-color--dark"></i> </div> </div> <div class="col-3 p-0 text-center"> <svg class="svg-fill--dark svg-size--4 " xmlns="http://www.w3.org/2000/svg" viewBox="0 0 67.863 44.276"> <g transform="translate(-3228.9 -438.335)"> <circle cx="5.847" cy="5.847" r="5.847" fill="none" class="_svg-stroke" transform="translate(3268.079 470.417)" stroke-width="1" stroke-linecap="round" stroke-linejoin="round"/> <path d="M3268.158,450.4v11.744H3251.93" transform="translate(28.105 14.423)" fill="none" class="_svg-stroke" stroke-linecap="round" stroke-linejoin="round" stroke-width="1"/> <path d="M3255.833,476.564h-16.828V438.835h45.275V464.82" transform="translate(11.983 0)" fill="none" class="_svg-stroke" stroke-linecap="round" stroke-linejoin="round" stroke-width="1"/> <g transform="translate(3229.4 450.328)"> <circle cx="5.847" cy="5.847" r="5.847" transform="translate(4.348 20.089)" fill="none" class="_svg-stroke" stroke-width="1" stroke-linecap="round" stroke-linejoin="round"/> <path d="M3250.913,443.949h-12.369l-9.145,12.743v13.643h4.123" transform="translate(-3229.4 -443.949)" fill="none" class="_svg-stroke" stroke-linecap="round" stroke-linejoin="round" stroke-width="1"/> </g> <line x1="5.322" transform="translate(3245.666 476.564)" fill="none" class="_svg-stroke" stroke-linecap="round" stroke-linejoin="round" stroke-width="1"/> <g transform="translate(3235.098 455.244)"> <path d="M3240.829,446.136h-3.785l-5.108,7.118h8.769S3240.754,446.136,3240.829,446.136Z" 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data-src="/sites/default/files/styles/original/public/image/community-800x120_17.webp?itok=XnmqiHxD" alt="Consultez La Communauté" style="height: inherit;" src="/sites/default/files/styles/original/public/image/community-800x120_17.webp?itok=XnmqiHxD" data-holder-rendered="true"> </div> <div class="card-body pl-0"> <p class="card-title font-weight-normal h3 mb-2 vui--font-secondary "> Consultez La Communauté </p> <div class="card-text"> <p>Nos experts et d’autres utilisateurs vous font part de leurs solutions dans notre forum.</p> </div> </div> </div> </a> </div> </div> <div class="col-lg-4 layout__region layout__region--second mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:card_figure" data-label-attribute-en="subscribe_to_our_emails" class="block block-layout-builder block-inline-blockcard-figure" id=""> <a href="/soutien/compte-facturation/gerer-preferences-communication" class="link--card-figure" >  <div class="card card--figure border-0 bg--none "> <div 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card--figure border-0 bg--none "> <div class="card-figure"> <img class="card-img-top img-fluid" loading="lazy" data-src="/sites/default/files/styles/original/public/image/exclamation-800x120.webp?itok=6TYDovfN" alt="Évitez les fraudes" style="height: inherit;" src="/sites/default/files/styles/original/public/image/exclamation-800x120.webp?itok=6TYDovfN" data-holder-rendered="true"> </div> <div class="card-body pl-0"> <p class="card-title font-weight-normal h3 mb-2 vui--font-secondary "> Évitez les fraudes </p> <div class="card-text"> <p>Découvrez comment vous protéger des communications indésirables.</p> </div> </div> </div> </a> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container mb-7"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container mb-7"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:rich_text_block" class="block 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data-theme="videotron" class="layout--onecol layout-container"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:html_block" class="block block-layout-builder block-inline-blockhtml-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><style> .customMinHeight{ min-height:163px; } </style></div> </div> </div> </div> </div> </div> </div>  </article>  </div> <div id="block-dxpshopmodal" data-block-plugin-id="dxp_shop_modal_block" class="block block-dxp-shop block-dxp-shop-modal-block"> <div class="modal-version with-image hidden"> <div class="modal fade modal-theme--light" id="shopModalwith-image" tabindex="-1" role="dialog" aria-labelledby="shopModalLabel" aria-hidden="true" > <div class="modal-dialog modal-dialog-centered modal-lg" role="document"> <div class="modal-content 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mb-2 pr-4 pl-4 js-shopModal--btn js-shopModal--btn--left" >label TODO</button> <button type="button" id="" class="btn btn-outline-dark btn-md mb-2 pr-4 pl-4 js-shopModal--btn js-shopModal--btn--right" >Label TODO</button> </div> <a class="link modal-bottom--link hidden" href="#" >Default text link example</a> </div> </div> </div> </div> </div> <button type="button" class="hidden" data-toggle="modal" data-target="#shopModal" id="js-shopModal--button"></button> </div> </div> </div> </div> </div> </section>   </div> </main>   <footer class="videotron-ui__main-footer"> <div class="region region-footer"> <div id="block-dxpcorefooter-2" data-block-plugin-id="dxp_core_footer_block" class="block block-dxp-core block-dxp-core-footer-block"> <footer class="bf-footer" data-theme="residential" > <nav class="bf-footer__main navbar-expand-lg border-bottom border-top bf-border-color-secondary py-0 py-lg-5 py-md-5"> <div class="container-fluid"> <div class="row"> <div class="col-lg-10 order-2 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