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property="position" content="2"></span> > <span property="itemListElement" typeof="ListItem"><span property="name" class="post post-page current-item">金融サービスの提供に関する勧誘方針</span><meta property="url" content="https://kanagawatoyota.co.jp/companyinfo/financial/"><meta property="position" content="3"></span></div></div> <section class="companyinfo-subcaption"> <div class="contents-inr"> <h2 class="companyinfo-subcaption__ttl"> <strong>金融サービスの提供に関する勧誘方針 </strong> <span>SOLICITATION POLICY</span> </h2> <p class="companyinfo-subcaption__txt companyinfo-subcaption__txt--center companyinfo-subcaption__txt--end">「お客様の視点に立ってご満足いただけるように努めます」</p> </div> </section> <section class="companyinfo-guidance"> <div class="contents-inr"> <div class="companyinfo-guidance__block"> <h3 class="companyinfo-guidance__ttl01"><strong>保険その他の金融商品の販売にあたって</strong><span>01</span></h3> <ul class="companyinfo-guidance__list companyinfo-guidance__list--num"> <li>お客様の商品に関する知識、購入経験、購入目的、財産状況など、商品の特性に応じた必要な事項を総合的に勘案し、お客様のご意向と実情に沿った商品の説明および提供に努めます。</li> <li>お客様にご迷惑をおかけする時間帯や場所、方法での勧誘はいたしません。</li> <li>お客様に商品についての重要事項を正しくご理解いただけるように努めます。<br />また、販売形態に応じて適切な説明に努めます。</li> </ul> </div> <div class="companyinfo-guidance__block"> <h3 class="companyinfo-guidance__ttl01"><strong>各種の対応にあたって</strong><span>02</span></h3> <ul class="companyinfo-guidance__list companyinfo-guidance__list--num"> <li>お客様からのお問い合わせには、迅速・適切・丁寧な対応に努めます。</li> <li>保険金等のご請求手続きにあたりましては、迅速・適切・丁寧な対応に努めます。</li> <li>お客様のご意見・ご要望を販売活動に生かしてまいります。 </li> </ul> </div> <div class="companyinfo-guidance__block"> <h3 class="companyinfo-guidance__ttl01"><strong>各種法令を順守し、保険その他の金融商品の適正な販売に努めます</strong><span>03</span></h3> <ul class="companyinfo-guidance__list companyinfo-guidance__list--num"> <li>保険業法、金融商品の販売等に関する法律、消費者契約法、金融商品取引法、個人情報の保護に関する法律、その他の関係法令等を遵守します。</li> <li>適正な販売を行うために、事務管理体制の整備や販売にあたる者の研修に取り組みます。</li> <li>お客様のプライバシーを尊重するとともに、お客様に関する情報については、適正な取扱いおよび厳正な管理をいたします。</li> </ul> </div> <p 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