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Not able to find correct scopes - Cloud Recordings - Zoom Developer Forum
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However, I receive the following error: { “code”: 4711, “message”: “Invalid access token, does not contain scopes:[cloud_recording:read:list_user_recordings, cloud_recording:read:list_user_recordings:admin].” } I..." /> <meta name="twitter:description" content="API Endpoint(s) and/or Zoom API Event(s) Get Meeting Recordings API endpoint Description Using a server-to-server OAuth Zoom app with account-level access, I’m attempting to retrieve meeting recording data, specifically a meeting’s transcript, via the Get Meeting Recordings API. However, I receive the following error: { “code”: 4711, “message”: “Invalid access token, does not contain scopes:[cloud_recording:read:list_user_recordings, cloud_recording:read:list_user_recordings:admin].” } I..." /> <meta property="og:article:section" content="API and Webhooks" /> <meta property="og:article:section:color" content="F1592A" /> <meta property="og:article:section" content="Cloud Recordings" /> <meta property="og:article:section:color" content="0088CC" /> <meta property="article:published_time" content="2024-07-31T15:26:26+00:00" /> <meta property="og:ignore_canonical" content="true" /> <script type="application/ld+json">{"@context":"http://schema.org","@type":"QAPage","name":"Not able to find correct scopes","mainEntity":{"@type":"Question","name":"Not able to find correct scopes","text":"API Endpoint(s) and/or Zoom API Event(s)\n\nGet Meeting Recordings API endpoint\n\nDescription\n\nUsing a server-to-server OAuth Zoom app with account-level access, I’m attempting to retrieve meeting recording data, specifically a meeting’s transcript, via the Get Meeting Recordings API. However, I receiv…","upvoteCount":0,"answerCount":0,"datePublished":"2024-07-31T15:26:26.229Z","author":{"@type":"Person","name":"psharma4","url":"https://devforum.zoom.us/u/psharma4"}}}</script> </head> <body class="crawler browser-update"> <header> <a href="/"> Zoom Developer Forum </a> </header> <div id="main-outlet" class="wrap" role="main"> <div id="topic-title"> <h1> <a href="/t/not-able-to-find-correct-scopes/114739">Not able to find correct scopes</a> </h1> <div class="topic-category" itemscope itemtype="http://schema.org/BreadcrumbList"> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/api-and-webhooks/recordings/49" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #F1592A'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>API and Webhooks</span> </span> </a> <meta itemprop="position" content="1" /> </span> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/api-and-webhooks/recordings/49" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #0088CC'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>Cloud Recordings</span> </span> </a> <meta itemprop="position" content="2" /> </span> </div> </div> <div itemscope itemtype='http://schema.org/DiscussionForumPosting'> <meta itemprop='headline' content='Not able to find correct scopes'> <link itemprop='url' href='https://devforum.zoom.us/t/not-able-to-find-correct-scopes/114739'> <meta itemprop='datePublished' content='2024-07-31T15:26:26Z'> <meta itemprop='articleSection' content='Cloud Recordings'> <meta itemprop='keywords' content=''> <div itemprop='publisher' itemscope itemtype="http://schema.org/Organization"> <meta itemprop='name' content='Zoom Video Communications, Inc.'> <div itemprop='logo' itemscope itemtype="http://schema.org/ImageObject"> <meta itemprop='url' content='https://global.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/3/43ef015449c0e78580a4cedc611827e0d5a5b31a.png'> </div> </div> <div id='post_1' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/psharma4'><span itemprop='name'>psharma4</span></a> (Prashant) </span> <link itemprop="mainEntityOfPage" href="https://devforum.zoom.us/t/not-able-to-find-correct-scopes/114739"> <span class="crawler-post-infos"> <time datetime='2024-07-31T15:26:26Z' class='post-time'> July 31, 2024, 3:26pm </time> <meta itemprop='dateModified' content='2024-07-31T15:26:26Z'> <span itemprop='position'>1</span> </span> </div> <div class='post' itemprop='text'> <p><strong>API Endpoint(s) and/or Zoom API Event(s)</strong><br> Get Meeting Recordings API endpoint</p> <p><strong>Description</strong><br> Using a server-to-server OAuth Zoom app with account-level access, I’m attempting to retrieve meeting recording data, specifically a meeting’s transcript, via the Get Meeting Recordings API. However, I receive the following error:</p> <p>{<br> “code”: 4711,<br> “message”: “Invalid access token, does not contain scopes:[cloud_recording:read:list_user_recordings, cloud_recording:read:list_user_recordings:admin].”<br> }</p> <p>I cannot find these scopes for server to server auth. I do see them in user or admin level app.</p> <p>I see that there is another thread with exact same issue and resolution was adding right permissions.</p> <p>Can you please tell me what permissions were missing? what access needs to be added so the scopes start to show up for server-to-server oAuth app</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_2' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/psharma4'><span itemprop='name'>psharma4</span></a> (Prashant) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-05T11:39:51Z' class='post-time'> August 5, 2024, 11:39am </time> <meta itemprop='dateModified' content='2024-08-05T11:39:51Z'> <span itemprop='position'>2</span> </span> </div> <div class='post' itemprop='text'> <p>Can someone help here?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_3' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/elisa.zoom'><span itemprop='name'>elisa.zoom</span></a> (Elisa) </span> <link itemprop="image" href="https://global.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/6/d625ea10f1a55fe4658693f569b48b519e382569.png"> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-09T18:39:53Z' class='post-time'> August 9, 2024, 6:39pm </time> <meta itemprop='dateModified' content='2024-08-09T18:39:53Z'> <span itemprop='position'>3</span> </span> </div> <div class='post' itemprop='text'> <p>hi <a class="mention" href="/u/psharma4">@psharma4</a><br> Thanks for reaching out to us!<br> I am happy to help!<br> you will have to ask the admin of your account to add recording permissions to your role</p> <aside class="onebox allowlistedgeneric" data-onebox-src="https://developers.zoom.us/docs/internal-apps/#assign-permissions-to-access-scopes"> <header class="source"> <img src="https://developers.zoom.us/svgs/favicon.svg" class="site-icon" width="32" height="32"> <a href="https://developers.zoom.us/docs/internal-apps/#assign-permissions-to-access-scopes" target="_blank" rel="noopener">zoomvideocommunications</a> </header> <article class="onebox-body"> <div class="aspect-image" style="--aspect-ratio:690/388;"><img src="https://global.discourse-cdn.com/flex016/uploads/zoomdeveloper/optimized/3X/d/6/d625ea10f1a55fe4658693f569b48b519e382569_2_690x388.png" class="thumbnail" data-dominant-color="080D43" width="690" height="388"></div> <h3><a href="https://developers.zoom.us/docs/internal-apps/#assign-permissions-to-access-scopes" target="_blank" rel="noopener">Internal apps (Server-to-server)</a></h3> <p>The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.</p> </article> <div class="onebox-metadata"> </div> <div style="clear: both"></div> </aside> <p>So in this case, you will need View the recording content and Recording and transcript management permission enabled to your specific role.</p> <p>These can be found in the Admin Tab > User Management > Roles > Role Setting > User and Permission management</p> <p>Let me know if this helps!<br> Cheers,<br> Elisa</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_4' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/dvictor'><span itemprop='name'>dvictor</span></a> (Dan Victor) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-21T15:28:57Z' class='post-time'> August 21, 2024, 3:28pm </time> <meta itemprop='dateModified' content='2024-08-21T15:28:57Z'> <span itemprop='position'>4</span> </span> </div> <div class='post' itemprop='text'> <p>Hi there,</p> <p>I’m the Zoom admin for our organization and I’m having a similar issue when trying to view recordings via the Moodle plugin. The Moodle server returns the following:</p> <p><em>Execute scheduled task: Get meeting report from Zoom (mod_zoom\task\get_meeting_reports)</em><br> <em>… started 13:26:12. Current memory use 16.3 MB.</em><br> <em>Finding meetings between 2024-06-06 to 2024-08-20</em><br> <em>checking has_scope(dashboard_meetings:read:admin || dashboard_meetings:read:list_meetings:admin || dashboard_meetings:read:list_webinars:admin)</em><br> <em>checking has_scope(report:read:admin || report:read:list_users:admin)</em><br> <em>Skipping task - missing OAuth scopes required for reports</em></p> <p>So it would seem that I need the following scopes, but cannot find them in the app creator/editor:</p> <p>dashboard_meetings:read:admin<br> dashboard_meetings:read:list_meetings:admin<br> dashboard_meetings:read:list_webinars:admin<br> report:read:admin<br> report:read:list_users:admin</p> <p>It’s possible they’re hiding for me but they don’t turn up in any searches. I have spent a few hours searching. <img src="https://emoji.discourse-cdn.com/twitter/slight_smile.png?v=12" title=":slight_smile:" class="emoji" alt=":slight_smile:" loading="lazy" width="20" height="20"> Please help!</p> <p>Cheers,<br> Dan</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_5' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/dave6'><span itemprop='name'>dave6</span></a> (Dave) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-21T21:37:23Z' class='post-time'> August 21, 2024, 9:37pm </time> <meta itemprop='dateModified' content='2024-08-21T21:37:23Z'> <span itemprop='position'>5</span> </span> </div> <div class='post' itemprop='text'> <p>I have the same issue, with a custom app I’m making. I’m an Owner of our account, and believe I have full permission throughout. I even tested this with an Admin role user, with the same result.</p> <p>View the recording content and Recording and transcript management are both enabled for me, for the entire account scope.</p> <p>The scope in question for me is cloud_recording:read:list_account_recordings:master</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_6' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/elisa.zoom'><span itemprop='name'>elisa.zoom</span></a> (Elisa) </span> <link itemprop="image" href="https://global.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/6/d625ea10f1a55fe4658693f569b48b519e382569.png"> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-22T17:01:36Z' class='post-time'> August 22, 2024, 5:01pm </time> <meta itemprop='dateModified' content='2024-08-22T17:01:36Z'> <span itemprop='position'>6</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/dave6">@dave6</a><br> If you do not have a master account license, you should not be trying to use the master account endpoints.<br> Can you please try using this endpoint <img src="https://emoji.discourse-cdn.com/twitter/pray.png?v=12" title=":pray:" class="emoji" alt=":pray:" loading="lazy" width="20" height="20"></p><aside class="onebox allowlistedgeneric" data-onebox-src="https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/recordingGet"> <header class="source"> <img src="https://developers.zoom.us/svgs/favicon.svg" class="site-icon" width="32" height="32"> <a href="https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/recordingGet" target="_blank" rel="noopener">zoomvideocommunications</a> </header> <article class="onebox-body"> <div class="aspect-image" style="--aspect-ratio:690/388;"><img src="https://global.discourse-cdn.com/flex016/uploads/zoomdeveloper/optimized/3X/d/6/d625ea10f1a55fe4658693f569b48b519e382569_2_690x388.png" class="thumbnail" data-dominant-color="080D43" width="690" height="388"></div> <h3><a href="https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/recordingGet" target="_blank" rel="noopener">Zoom Meeting API</a></h3> <p>API Reference for /docs/api/rest/reference/zoom-api/methods</p> </article> <div class="onebox-metadata"> </div> <div style="clear: both"></div> </aside> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_7' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/elisa.zoom'><span itemprop='name'>elisa.zoom</span></a> (Elisa) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-22T17:03:45Z' class='post-time'> August 22, 2024, 5:03pm </time> <meta itemprop='dateModified' content='2024-08-22T17:03:45Z'> <span itemprop='position'>7</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/dvictor">@dvictor</a><br> Make sure that you are using an account level app or the server to server app and that the role that you have, has all settings and permissions enabled</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_8' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/dvictor'><span itemprop='name'>dvictor</span></a> (Dan Victor) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-22T18:44:10Z' class='post-time'> August 22, 2024, 6:44pm </time> <meta itemprop='dateModified' content='2024-08-22T18:44:10Z'> <span itemprop='position'>8</span> </span> </div> <div class='post' itemprop='text'> <p>Thanks Elisa,</p> <p>I am using the server to server app and my role has everything enabled.</p> <p>It should be noted that the app was working for me until recently and those scopes have “disappeared”. I opened up a support ticket but they pointed me here. Searching has shown that I’m not the only one with this issue, so are you able to assist?</p> <p>Thank you!<br> Dan</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_9' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/elisa.zoom'><span itemprop='name'>elisa.zoom</span></a> (Elisa) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-22T18:45:31Z' class='post-time'> August 22, 2024, 6:45pm </time> <meta itemprop='dateModified' content='2024-08-22T18:50:57Z'> <span itemprop='position'>9</span> </span> </div> <div class='post' itemprop='text'> <p>Interesting <a class="mention" href="/u/dvictor">@dvictor</a><br> so your app was working just fine and suddenly started failing because of those missing scopes?<br> I sent you a DM, please follow up there</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_10' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/karynmart'><span itemprop='name'>karynmart</span></a> (Karyn) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-22T23:08:00Z' class='post-time'> August 22, 2024, 11:08pm </time> <meta itemprop='dateModified' content='2024-08-22T23:08:00Z'> <span itemprop='position'>10</span> </span> </div> <div class='post' itemprop='text'> <p><a class="mention" href="/u/elisa.zoom">@elisa.zoom</a> I’m stepping in for <a class="mention" href="/u/dvictor">@dvictor</a> as he is away. Could you let me know what your thoughts were?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_11' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/elisa.zoom'><span itemprop='name'>elisa.zoom</span></a> (Elisa) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-08-23T15:26:01Z' class='post-time'> August 23, 2024, 3:26pm </time> <meta itemprop='dateModified' content='2024-08-23T15:26:01Z'> <span itemprop='position'>11</span> </span> </div> <div class='post' itemprop='text'> <p><a class="mention" href="/u/karynmart">@karynmart</a> I added you to the DM, please follow up there</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> </div> <div id="related-topics" class="more-topics__list " role="complementary" aria-labelledby="related-topics-title"> <h3 id="related-topics-title" class="more-topics__list-title"> Related topics </h3> <div class="topic-list-container" itemscope itemtype='http://schema.org/ItemList'> <meta itemprop='itemListOrder' content='http://schema.org/ItemListOrderDescending'> <table class='topic-list'> <thead> <tr> <th>Topic</th> <th></th> <th class="replies">Replies</th> <th class="views">Views</th> <th>Activity</th> </tr> </thead> <tbody> <tr class="topic-list-item" id="topic-list-item-113489"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='1'> <span class="link-top-line"> <a itemprop='url' href='https://devforum.zoom.us/t/missing-scopes-for-cloud-recording-api/113489' class='title raw-link raw-topic-link'>Missing scopes for cloud recording API</a> </span> <div class="link-bottom-line"> <a href='/c/api-and-webhooks/8' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #F1592A'></span> <span class='badge-category clear-badge'> <span class='category-name'>API and Webhooks</span> </span> </a> <div class="discourse-tags"> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>5</span> </td> <td class="views"> <span class='views' title='views'>125</span> </td> <td> July 26, 2024 </td> </tr> <tr class="topic-list-item" id="topic-list-item-109989"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='2'> <span class="link-top-line"> <a itemprop='url' href='https://devforum.zoom.us/t/cloud-recording-list-recordings-for-webinar-token-issue/109989' class='title raw-link raw-topic-link'>Cloud recording, list recordings for webinar, token issue</a> </span> <div class="link-bottom-line"> <a href='/c/api-and-webhooks/8' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #F1592A'></span> <span class='badge-category clear-badge'> <span class='category-name'>API and Webhooks</span> </span> </a> <div class="discourse-tags"> <a href='https://devforum.zoom.us/tag/recording' class='discourse-tag'>recording</a> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>9</span> </td> <td class="views"> <span class='views' title='views'>217</span> </td> <td> August 22, 2024 </td> </tr> <tr class="topic-list-item" id="topic-list-item-90838"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='3'> <span class="link-top-line"> <a itemprop='url' href='https://devforum.zoom.us/t/list-recordings-api-cannot-add-missing-scopes/90838' class='title raw-link raw-topic-link'>List recordings API - 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