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class="open"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M3 5H21" stroke="white" stroke-width="1.5" stroke-linecap="round"/> <path d="M3 12H21" stroke="white" stroke-width="1.5" stroke-linecap="round"/> <path d="M3 19H21" stroke="white" stroke-width="1.5" stroke-linecap="round"/> </svg></div><div class="close"> <svg width="10" height="10" viewBox="0 0 10 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M8.53553 1.46449L1.46447 8.53556M8.53553 8.53556L1.46447 1.46449" stroke="white" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg></div></div></nav><div id="main-content"><div id="singular-header" class="campaign-header"><div class="banner-bgs"><div class=""></div><div class="banner-image lazyload" style="background-image:inherit;" data-bg-image="url('https://news.lenovo.com/wp-content/uploads/2023/12/HighEnergyWave_G1473215496-scaled.jpg')"></div></div><div class="banner-copy-wrapper "><div class="banner-copy-mobile-bg" style="background-image: url('');"></div><div class="container"><div class="grid-noBottom"><div class="col-6_md-12"><div class="banner-copy"><div class="breadcrumbs"> <span> <span> <a href="https://news.lenovo.com/" class="home">Lenovo StoryHub</a> / </span> </span></div><h1>Lenovo Powers Lenovo: Our Digital Transformation Journey and AI Leadership</h1><p>To solve today’s challenges and prepare for tomorrow’s, we’re drawing on our own products and services, enriched with the power of AI and machine learning.</p></div></div></div></div></div></div><div class="container"><div id="singular-content" class="grid-noBottom"><div id="singular-article" class="col-8_md-12" data-push-left="off-2_md-0"><div id="singular-info" class="grid-noBottom"><div class="col"> <span class="article-date">10 May 2024</span></div><div class="col text-right"></div></div><article id="post-26139" class="trythis"><div class="wpb-content-wrapper"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element" ><div class="wpb_wrapper"><p><span data-contrast="auto">AI technologies are disrupting traditional ways of working and delivering new sources of value. </span><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">As one of the world’s leading technology companies, Lenovo is pioneering the use of AI to enhance our own operations, so we can help enterprises like yours realize the same benefits.</span><span data-ccp-props="{}"> </span></p></div></div><div class="vc_separator wpb_content_element vc_separator_align_center vc_sep_width_80 vc_sep_border_width_5 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_blue wpb_content_element wpb_content_element" ><span class="vc_sep_holder vc_sep_holder_l"><span class="vc_sep_line"></span></span><span class="vc_sep_holder vc_sep_holder_r"><span class="vc_sep_line"></span></span></div><div class="wpb_text_column wpb_content_element" ><div class="wpb_wrapper"><h3><span style="color: #008000;"><b>Unlocking AI</b> </span></h3><p><span data-contrast="auto">We call this initiative </span><b><span data-contrast="auto">Lenovo Powers Lenovo</span></b><span data-contrast="auto">: leveraging Lenovo technology, resources and intellectual capital to deliver transformative benefits. Building on the four pillars of AI-readiness—</span><b><span data-contrast="auto">Security</span></b><span data-contrast="auto">, </span><b><span data-contrast="auto">People</span></b><span data-contrast="auto">, </span><b><span data-contrast="auto">Technology</span></b><span data-contrast="auto"> and </span><b><span data-contrast="auto">Processes</span></b><span data-contrast="auto">—we are enhancing every aspect of our operations: from manufacturing and knowledge work to customer services and sustainability.</span><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIyMDQ4IiBoZWlnaHQ9Ijc0NCIgdmlld0JveD0iMCAwIDIwNDggNzQ0Ij48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBmaWxsPSIjY2ZkNGRiIi8+PC9zdmc+" fetchpriority="high" decoding="async" class="aligncenter wp-image-28065 size-full" data-src="https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175.png" alt="SSG AI Pillars graphic: Security, People, Technology, Processes" width="2048" height="744" data-srcset="https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175.png 2048w, https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175-600x218.png 600w, https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175-1024x372.png 1024w, https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175-768x279.png 768w, https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175-1536x558.png 1536w" data-sizes="(max-width: 2048px) 100vw, 2048px" /><noscript><img fetchpriority="high" decoding="async" class="aligncenter wp-image-28065 size-full" src="https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175.png" alt="SSG AI Pillars graphic: Security, People, Technology, Processes" width="2048" height="744" srcset="https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175.png 2048w, https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175-600x218.png 600w, https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175-1024x372.png 1024w, https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175-768x279.png 768w, https://news.lenovo.com/wp-content/uploads/2024/05/ai-pillars_ssg_ww_en-e1715693288175-1536x558.png 1536w" sizes="(max-width: 2048px) 100vw, 2048px" /></noscript></span></p><p><span data-contrast="auto">We’ve used AI to accelerate our supply-chain decision-making by 60% and production scheduling by 98%. This enables us to utilize 24% more of our production line capacity and deliver to global customers on time.</span><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">For Lenovo employees, we’ve embraced the latest advances in Large-Language Models (LLMs) to cut out manual work and make more time for value-added activities. Our knowledge workers are saving an average of 1.9 hours per week with Copilot for Microsoft 365, while generative AI is empowering our marketing and sales teams to create compelling, personalized content 90% faster. And with automation for ITOps processes, we’re achieving average efficiency gains of 22% for application and hybrid cloud management.</span><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">Lenovo Powers Lenovo is helping us deliver even better services to our customers. With innovative AI technology, we’re cutting contact center handle times by 20% and giving thousands of Lenovo Forum users rapid access to the information they need—boosting customer support efficiency by 50%.</span><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">We’re even harnessing AI to strengthen our environmental, social and governance (ESG) processes. Our Lenovo Powers Lenovo initiative cuts time to insight for ESG metrics by 99% and allows us to refurbish 116% more customer devices per hour, contributing to our sustainability goals.</span><span data-ccp-props="{}"> </span></p><p><video controls="controls" width="100%" height="auto"><source src="https://news.lenovo.com/wp-content/uploads/2023/12/Lenovo-Powers-Lenovo_Trailer_08-1.mp4" type="video/mp4" /></video></p></div></div><div class="vc_separator wpb_content_element vc_separator_align_center vc_sep_width_80 vc_sep_border_width_5 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_blue wpb_content_element wpb_content_element" ><span class="vc_sep_holder vc_sep_holder_l"><span class="vc_sep_line"></span></span><span class="vc_sep_holder vc_sep_holder_r"><span class="vc_sep_line"></span></span></div><div class="wpb_text_column wpb_content_element" ><div class="wpb_wrapper"><h3><span style="color: #008000;"><b>Take the Next Step</b> </span></h3><p><span data-contrast="auto">By transforming our own operations, we’re creating a blueprint for success that will help organizations like yours <strong>unlock the true potential of AI</strong>.</span><span data-ccp-props="{}"> </span></p><p><span data-contrast="auto">Below, you can find stories from across our Lenovo Powers Lenovo journey explaining the challenges we faced, the steps we took to address them, and the results we achieved.</span><span data-ccp-props="{}"> </span></p></div></div></div></div></div></div></div></article><aside id="campaign-releases"></aside><aside id="campaign-stories"><h2>Stories:</h2><div class="grid-noBottom-spaceBetween"><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/creativity-take-flight-with-copilot-for-microsoft-365/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo lets creativity take flight with Copilot for Microsoft 365');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-600x338.jpg 600w, https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-1024x576.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-768x432.jpg 768w, https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-1536x864.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-scaled.jpg 2048w" data-sizes="100vw" alt="Brand image - person working at table with ThinkBook, people passing by in the background." src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-600x338.jpg 600w, https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-1024x576.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-768x432.jpg 768w, https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-1536x864.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2024/06/Focused_G1332176260_16x9-scaled.jpg 2048w" sizes="100vw" alt="Brand image - person working at table with ThinkBook, people passing by in the background." /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo lets creativity take flight with Copilot for Microsoft 365</h3><div class="card-text card-regular-text"><p>Hundreds of knowledge workers can spend less time on repetitive administrative tasks and focus on creativity, problem-solving, and innovation.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/customer-satisfaction-e-services-generative-ai/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo takes customer satisfaction to new heights with e-services enhanced by generative AI');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-450x300.jpg 450w" data-sizes="100vw" alt="brand image - swirls of bright light around a woman wearing glasses" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2023/12/PureLuminescent_G942309942-450x300.jpg 450w" sizes="100vw" alt="brand image - swirls of bright light around a woman wearing glasses" /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo takes customer satisfaction to new heights with e-services enhanced by generative AI</h3><div class="card-text card-regular-text"><p>Lenovo’s AI solution helps human experts improve the speed, accuracy and quality of interactions with customers on global support forums.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/lpl-power-of-llms-for-it-operations-management/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo unleashes the power of LLMs for IT operations management');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-450x300.jpg 450w" data-sizes="100vw" alt="brand image - Colleagues on a production line discussing project." src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-GroupChat_G913784122-450x300.jpg 450w" sizes="100vw" alt="brand image - Colleagues on a production line discussing project." /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo unleashes the power of LLMs for IT operations management</h3><div class="card-text card-regular-text"><p>The all-new xSpark solution transforms IT operations—boosting efficiency by 22% while reducing operations workload by more than 10%.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/lpl-unlocks-value-of-generative-ai-in-customer-support/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo unlocks the value of generative AI in customer support');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-600x338.jpg 600w, https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-1024x576.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-768x432.jpg 768w, https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-1536x864.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-scaled.jpg 2048w" data-sizes="100vw" alt="Brand image - Colleagues talking on a staircase." src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-600x338.jpg 600w, https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-1024x576.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-768x432.jpg 768w, https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-1536x864.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2024/06/Discussion_16x9_G1043627262-scaled.jpg 2048w" sizes="100vw" alt="Brand image - Colleagues talking on a staircase." /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo unlocks the value of generative AI in customer support</h3><div class="card-text card-regular-text"><p>New multi-lingual, omnichannel chat enables faster and more accurate responses to support queries and delivers a 15% productivity boost for contact-center staff.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/down-electronic-waste-with-ai-powered-device-refurbishment/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo drives down electronic waste with AI-powered device refurbishment');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-450x300.jpg 450w" data-sizes="100vw" alt="brand image - Bamboo Grove with a path that has red streaking lights" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-BambooForest_G546200473-450x300.jpg 450w" sizes="100vw" alt="brand image - Bamboo Grove with a path that has red streaking lights" /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo drives down electronic waste with AI-powered device refurbishment</h3><div class="card-text card-regular-text"><p>Lenovo edge computing solutions, IoT sensors, machine learning, and computer vision technology inform an AI solution that automatically detects device issues.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/harnesses-generative-ai-to-accelerate-and-optimize-creative-content/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo harnesses generative AI to accelerate and optimize creative content');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-600x399.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-1024x681.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-768x511.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-1536x1022.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-450x300.jpg 450w" data-sizes="100vw" alt="Brand image- Woman in a red coat sitting on a bench working on a laptop in a subway station." src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-600x399.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-1024x681.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-768x511.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-1536x1022.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-SubwayProductivity_IS154923974-450x300.jpg 450w" sizes="100vw" alt="Brand image- Woman in a red coat sitting on a bench working on a laptop in a subway station." /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo harnesses generative AI to accelerate and optimize creative content</h3><div class="card-text card-regular-text"><p>The Lenovo Studio AI solution enables marketing and sales teams to deliver high-quality materials to IT decision-makers within hours.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/enhances-customer-experiences-personalized-ai-driven-online-support/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo enhances customer experiences with personalized, AI-driven online support');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-450x300.jpg 450w" data-sizes="100vw" alt="Man working at home on ThinkPad" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2024/01/11.-Home-habitat-2-450x300.jpg 450w" sizes="100vw" alt="Man working at home on ThinkPad" /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo enhances customer experiences with personalized, AI-driven online support</h3><div class="card-text card-regular-text"><p>Lenovo Smart Avatar proactively steers customers to the optimal support resources in real time.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/digitizes-esg-data-management-across-the-value-chain/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo digitizes ESG data management across the value chain');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-450x300.jpg 450w" data-sizes="100vw" alt="brand image - Aerial shot of landscape with circular architectural elements." src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-600x400.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-1024x683.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-768x512.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-1536x1024.jpg 1536w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-scaled.jpg 2048w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-Landscape_US-450x300.jpg 450w" sizes="100vw" alt="brand image - Aerial shot of landscape with circular architectural elements." /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo digitizes ESG data management across the value chain</h3><div class="card-text card-regular-text"><p>Steering well-informed strategic decisions with a near-real-time view of the environmental, social, and governance performance of the manufacturing site.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/ai-machine-learning-build-ultra-resilient-supply-chain/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo uses AI and machine learning to build an ultra-resilient supply chain');"><div class="banner-subject deep_red1">Transformation</div><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303-150x150.png" data-srcset="https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303-600x338.png 600w, https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303-1024x576.png 1024w, https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303-768x432.png 768w, https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303.png 1280w" data-sizes="100vw" alt="Lenovo supply chain - packages near an airplane" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303-150x150.png" srcset="https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303-600x338.png 600w, https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303-1024x576.png 1024w, https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303-768x432.png 768w, https://news.lenovo.com/wp-content/uploads/2024/01/VS-YouTube-LenovoSupplyChainYourSecretWeapontoModernizeyourITInfrastructure-303.png 1280w" sizes="100vw" alt="Lenovo supply chain - packages near an airplane" /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo uses AI and machine learning to build an ultra-resilient supply chain</h3><div class="card-text card-regular-text"><p>To preempt and mitigate supply chain risks in global markets, Lenovo created Supply Chain Intelligence (SCI)—an AI-powered solution.</p></div> </a></div></div><div class="col-6"><div class="card card-regular card-post"> <a href="https://news.lenovo.com/faster-better-field-services-for-customers-with-ai/" class="card-link card-regular-link" onclick="firedCustom_doNothing('StoryClicked_interaction', 'Story: Lenovo delivers faster, better field services for customers with AI');"><div class="card-image card-regular-image card-post-image"> <img data-src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-150x150.jpg" data-srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-600x399.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-1024x681.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-768x511.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-450x300.jpg 450w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb.jpg 1500w" data-sizes="100vw" alt="brand image - View through the windows of people working late in large office tower." src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150/150;" /><noscript><img src="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-150x150.jpg" srcset="https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-600x399.jpg 600w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-1024x681.jpg 1024w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-768x511.jpg 768w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb-450x300.jpg 450w, https://news.lenovo.com/wp-content/uploads/2022/08/Brand-Image-WorkingLate_t20-OxpaPb.jpg 1500w" sizes="100vw" alt="brand image - View through the windows of people working late in large office tower." /></noscript></div><h3 class="card-title card-regular-title plus-text">Lenovo delivers faster, better field services for customers with AI</h3><div class="card-text card-regular-text"><p>Lenovo transformed field services across APAC with a comprehensive training program for engineers and AI-powered parts recommendation tool.</p></div> </a></div></div></div></aside><aside id="campaign-kits"></aside></div><div id="singular-meta" class="col-2_md-12_md-first_lg-last"><div id="singular-social" class="md-hidden"> [ssba]</div></div></div><div class="grid-noBottom-middle" style="margin: 0;"><div class="smarter-blade lazyload" style="background-image:inherit;" data-bg-image="url('https://news.lenovo.com/wp-content/uploads/2024/05/storyhub-banner-datawaves.jpg')"><div class="smarter-blade-content"><h2><a href="https://news.lenovo.com/campaign/lenovo-powers-lenovo-our-digital-transformation-journey/" target="_blank">Lenovo powers Lenovo</a></h2> <span>As a global technology leader, Lenovo is pioneering the use of groundbreaking AI to enhance our own operations, so we can help enterprises transform and embrace <em>smarter AI for all</em>. </strong><br><br><a href="https://news.lenovo.com/campaign/lenovo-powers-lenovo-our-digital-transformation-journey/" target="_blank">Learn more about our AI-powered transformation.</a></span></div></div></div><div class="singular-related-wrapper"><aside id="singular-related"></aside></div></div></div><div id="block-subscribe"><div class="container"><div class="grid-noBottom-noGutter-middle"><div class="col-6_lg-8_md-10" data-push-left="off-3_lg-2_md-1"> <span>Don't Miss StoryHub Updates:</span></div><div class="col-6_lg-8_md-10" data-push-left="off-3_lg-2_md-1"><div id="mc_embed_signup_footer"><form action="https://lenovo.us16.list-manage.com/subscribe/post?u=ff495eb7ae49cc3ebd794a626&id=341922f2c7" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank" novalidate><div id="mc_embed_signup_footer_scroll"> <input type="email" value="" name="EMAIL" class="email" id="mce-EMAIL" placeholder="email address" required><div style="position: absolute; 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