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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Find out more about LiveAgent and its business/industry benefits." hreflang="en-US">Knowledge Base<div class="menu-item-description">Provide self-service options</div></a></li> </ul> </li> <li id="menu-item-164183" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164183"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US">Use For</a> <ul class="sub-menu"> <li id="menu-item-164184" class="icn-menu-business-solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-164184"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="/business/" title="LiveAgent is a help desk software that adapts to the needs of different business models. 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Start your free trial today and tailor LiveAgent to your niche!" hreflang="en-US" onover-preload="1">Industry Solutions<div class="menu-item-description">Adapt LiveAgent for your industry</div></a></li> <li id="menu-item-713804" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713804"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.com/use-case-scenarios/" title="L&L Europe, Huawei, Hostinger, and other companies offer various online services, from gaming to web hosting and ecommerce solutions. LiveAgent provides support for customer satisfaction and business growth." hreflang="en-US" onover-preload="1">Use Cases<div class="menu-item-description">One product, multiple use case scenarios</div></a></li> </ul> </li> <li id="menu-item-164187" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164187"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US">Integrations</a> <ul class="sub-menu"> <li id="menu-item-874229" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-874229"><a href="/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">Whatsapp<span class="badge__new">new</span></a></li> <li id="menu-item-164188" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-164188"><a href="/integrations/wordpress/" title="Get your customer support to the next level on your Wordpress sites. Wordpress integration for LiveAgent allows you to place a chat button on your websites." hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-164189" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-164189"><a href="/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-164190" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-164190"><a href="/integrations/magento/" title="Integrate Magento 2 into LiveAgent and increase your workflow. Tickets will keep track of customer orders and you can use a single platform." hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-164191" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-164191"><a href="/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-164192" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-164192"><a href="/integrations/mailchimp/" title="A ticketing software can do much more with Mailchimp integration for LiveAgent. Mailchimp integration allows you to manage contacts from your help desk." hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-164193" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-164193"><a href="/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-164194" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-164194"><a href="/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-164195" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-164195"><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">More Integrations</a></li> </ul> </li> <li id="menu-item-933123" class="show-only-mobile icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-933123"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Integrations</a></li> </ul> </li> <li id="menu-item-164196" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164196"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US">Resources</a> <ul class="sub-menu"> <li id="menu-item-164197" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164197"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US">Learn</a> <ul class="sub-menu"> <li id="menu-item-164198" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-164198"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/academy/" title="Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!" hreflang="en-US" onover-preload="1">Academy<div class="menu-item-description">Become a customer service expert</div></a></li> <li id="menu-item-164199" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-164199"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/templates/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="en-US" onover-preload="1">Templates<div class="menu-item-description">Customizable templates for every occasion</div></a></li> <li id="menu-item-621841" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-621841"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Checklists<div class="menu-item-description">How to handle your process</div></a></li> </ul> </li> <li id="menu-item-164201" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164201"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US">sub</a> <ul class="sub-menu"> <li id="menu-item-164202" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-164202"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Learn with LiveAgent. 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Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="en-US" onover-preload="1">Directory<div class="menu-item-description">Comprehensive help desk contact list</div></a></li> </ul> </li> <li id="menu-item-164206" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164206"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. 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Find out more about LiveAgent and its business/industry benefits." hreflang="en-US">Company</a> <ul class="sub-menu"> <li id="menu-item-164208" class="icn-heart menu-item menu-item-type-custom menu-item-object-custom menu-item-164208"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="/about/about-liveagent/" title="Every successful company started somewhere. 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Join satisfied clients and enhance your support with our free trial or schedule a demo today!" hreflang="en-US" onover-preload="1">Awards<div class="menu-item-description">Our awards & accomplishments</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-164243" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-164243"><a href="/features/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="en-US" onover-preload="1">Features</a></li> <li id="menu-item-164244" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-164244"><a href="/pricing/" title="LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo." hreflang="en-US" onover-preload="1">Pricing</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/trial/" class="Button Button--full" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Free Trial</span> </a> <a href="/login/" class="Button Button--login" title="Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don't have an account? Start your free trial today—no credit card required. 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Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Free Trial</span> </a> <a href="/login/" class="Button Button--login" title="Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don't have an account? Start your free trial today—no credit card required. Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy." hreflang="en-US" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-en" lang="en"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="us" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europe</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Middle East</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europe</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/liveagent-softuer-za-baza-znaniya/" title="Създайте зашеметяваща база знания с LiveAgent! 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Sehen Sie sich die Vorteile von LiveAgent an und beginnen Sie in 5 Minuten damit." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/liveagent-teadmusbaasi-tarkvara/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. 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Mejora la eficiencia con un portal de autoservicio, simplifica la gestión del conocimiento y proporciona respuestas instantáneas. ¡Descubre cómo LiveAgent puede optimizar tu servicio al cliente hoy!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/liveagent-logismiko-gnosiakis-vasis/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/liveagent-softver-za-bazu-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/liveagent-conoscenze-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/liveagent-zinasanu-bazes-programmatura/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Puikus klientų aptarnavimas prasideda nuo pažangesnės aptarnavimo komandos programinės įrangos. Susipažinkite su LiveAgent privalumais ir pradėkite ja naudotis vos po keleto minučių." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/liveagent-tudastar-szoftver/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/liveagent-kennisbank-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/liveagent-oprogramowanie-bazy-wiedzy/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/" title="Un serviciu clienți excelent începe cu un software de asistență mai bun. Vedeți beneficiile LiveAgent și începeți să îl utilizați în 5 minute." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/liveagent-softver-bazy-znalosti/" title="Ohúrte zákazníkov rýchlymi odpoveďami! Vytvárajte a spravujte znalostné bázy s LiveAgent bez poplatkov a kreditnej karty." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/liveagent-zhishi-ku-ruanjian/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/liveagent-knowledge-base-software/" title="Create stunning knowledge bases and FAQs with LiveAgent. Enjoy 24/7 support, no setup fees, and a free trial. Start now!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-co-so-tri-thuc-2/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Middle East</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/liveagent-knowledge-base-software/" title="اكتشف قوة برنامج قاعدة المعرفة من LiveAgent لتحسين دعم العملاء من خلال بوابة الخدمة الذاتية الفعّالة. أنشئ مستودعات معرفية مذهلة بسهولة وقدم إجابات فورية دون رسوم إعداد أو الحاجة إلى بطاقة ائتمان. ابدأ تجربتك المجانية اليوم لتعزيز رضا العملاء وكفاءة فريقك." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </span> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/liveagent-software-de-base-de-conhecimento/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copied!"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.53"> <div data-elementor-type="wp-page" data-elementor-id="864257" class="elementor elementor-864257" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-4e51e513 heroBanner heroBanner--knowledge elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="4e51e513" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f21d9d3 wrapper" data-id="4f21d9d3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6d0b1d60 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6d0b1d60" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-472abc1c heroBanner__content" data-id="472abc1c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-11f88008 heroBanner__content__title elementor-widget elementor-widget-heading" data-id="11f88008" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-empower-customers-with-instant-answers"><span>Empower<br> customers</span> with instant answers</h1> </div> </div> <div class="elementor-element elementor-element-562cc9ff heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="562cc9ff" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-create-stunning-knowledge-repositories-faqs-with-ease">Create stunning knowledge repositories & FAQs with ease.</h3> </div> </div> <div class="elementor-element elementor-element-131600b2 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="131600b2" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ No setup fee </li> <li>✓ Customer service 24/7 </li> <br> <li>✓ No credit card required </li> <li>✓ Cancel any time</li> </ul> <div class="heroBanner__content__footer__cta"> <a href="/trial/" class="Button Button--full" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Get Started for FREE</span> </a> <div class="info__under__button"> <span><strong>30 days </strong>/ corporate email</span> <span><strong>14 days </strong>/ free email</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-59ed276c heroBanner__image" data-id="59ed276c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-75ab37e1 urlslab-skip-lazy urlslab-min-width-768 elementor-widget elementor-widget-image" data-id="75ab37e1" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source srcset="https://www.liveagent.com/wp/urlslab-download/bbe3b3276aacf0790a8ce45611a8714e/heroBanneer-img-knowledge-1.jpg.webp 900w, https://www.liveagent.com/wp/urlslab-download/af5e6ebb1720e8cf0f2b3c1a5d535d37/heroBanneer-img-knowledge-1-300x300.jpg.webp 300w, https://www.liveagent.com/wp/urlslab-download/4edc231ea0d1f40f7246f2bc1ec042b4/heroBanneer-img-knowledge-1-150x150.jpg.webp 150w, https://www.liveagent.com/wp/urlslab-download/0d72b60461eb8667aa14d93557432e21/heroBanneer-img-knowledge-1-768x768.jpg.webp 768w, https://www.liveagent.com/wp/urlslab-download/373dcffa31bb2f69cdcd857a07a90cd5/heroBanneer-img-knowledge-1-50x50.jpg.webp 50w, https://www.liveagent.com/wp/urlslab-download/3c50650d94ca9314b412962fbf4ceced/heroBanneer-img-knowledge-1-25x25.jpg.webp 25w, https://www.liveagent.com/wp/urlslab-download/f829d0877243a40e926c632d1d49a3ea/heroBanneer-img-knowledge-1-380x380.jpg.webp 380w, 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https://www.liveagent.com/wp/urlslab-download/0fec9a5695dd41f6094fdb6e799d616c/heroBanneer-img-knowledge-1-110x110.jpg 110w, https://www.liveagent.com/wp/urlslab-download/11f84343f22fdbc4f2a9e5c19349ebad/heroBanneer-img-knowledge-1-485x485.jpg 485w" sizes="(max-width: 900px) 100vw, 900px"></source><source srcset="https://www.liveagent.com/wp/urlslab-download/bbe3b3276aacf0790a8ce45611a8714e/heroBanneer-img-knowledge-1.jpg.webp" type="image/webp"></source><img fetchpriority="high" decoding="async" width="900" height="900" src="https://www.liveagent.com/wp/urlslab-download/b4521d473897c97fd97ce9751f3417e3/heroBanneer-img-knowledge-1.jpg" class="attachment-full size-full wp-image-867550" alt="" urlslab-id="28"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-7166d16d Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7166d16d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d6fb2ac" data-id="3d6fb2ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-13009f1a elementor-widget elementor-widget-menu-anchor" data-id="13009f1a" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-53582d68 elementor-widget elementor-widget-shortcode" data-id="53582d68" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.liveagent.com/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.liveagent.com/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.liveagent.com/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="116" height="25" src="https://www.liveagent.com/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="57" height="25" src="https://www.liveagent.com/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.liveagent.com/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.53"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1673fe7e elementor-section-full_width Block Block--redesign Block--background Block--elements elementor-section-height-default elementor-section-height-default" data-id="1673fe7e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d5131b4 wrapper" data-id="5d5131b4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-353af936 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="353af936" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2f5fa833" data-id="2f5fa833" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-16ea5ded elementor-widget elementor-widget-heading" data-id="16ea5ded" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-knowledge-base-software-for-better-self-service">Knowledge base software for better self-service</h2> </div> </div> <div class="elementor-element elementor-element-28c45f8e elementor-widget elementor-widget-text-editor" data-id="28c45f8e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Improve the daily routine of your customer support agents and provide the best customer experience with our self-service <a href="/customer-portal-software/" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US" onover-preload="1">customer portal</a>. Take advantage of LiveAgent’s knowledge base tools and provide relevant articles, how-to guides, and other useful information for the needs of every customer. Give our knowledge base platform a try today and see how it can transform your customer support.</p> </div> </div> <div class="elementor-element elementor-element-38e11663 elementor-widget elementor-widget-shortcode" data-id="38e11663" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-963090 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14618"> <a href="https://www.softwareadvice.com/help-desk/knowledge-management-comparison/" target="_blank" title="Help Desk - Knowledge Management Comparison"><picture><source srcset="https://www.liveagent.com/wp/urlslab-download/d64d210c96e768bc7b7d67a3b98c07e7/badge-sa-frontrunners-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.com/wp/urlslab-download/ff4ddd80104b655de862a6ea5f0768c3/badge-sa-frontrunners-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="SoftwareAdvice Front Runner 2024 badge" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-963088 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14618"> <a href="https://www.getapp.com/customer-service-support-software/knowledge-management/category-leaders/" target="_blank" title="Customer Service Support Software - Knowledge Management - Category Leaders"><picture><source srcset="https://www.liveagent.com/wp/urlslab-download/0e3972813ccbc4689727e5a6454a068d/badge-ga-category_leaders-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.com/wp/urlslab-download/d5d9ce113c1ec0841254168d2d34bffe/badge-ga-category_leaders-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="GetApp Category Leader 2024 badge" urlslab-id="36"></picture></a> </li> <li class="AwardsSmall__item post-963083 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14618"> <a href="https://www.capterra.com/knowledge-management-software/shortlist/" target="_blank" title="Knowledge Management Software - Shortlist"><picture><source srcset="https://www.liveagent.com/wp/urlslab-download/08efc3075a6636be3fd5f715d5d1df92/badge-ca-shortlist-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.com/wp/urlslab-download/63b372b20f3e9d218eae1834e57947d3/badge-ca-shortlist-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Capterra shortlist 2024 badge" urlslab-id="37"></picture></a> </li> <li class="AwardsSmall__item post-949085 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14618"> <a href="https://sourceforge.net/software/product/LiveAgent/" target="_blank" title="Software - Product - LiveAgent"><picture><source srcset="https://www.liveagent.com/wp/urlslab-download/8c30cda72368146f37ae04e02ae3b6b9/badge-sourceforge-spring2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.com/wp/urlslab-download/ae5d2d332281e29a61b38d50013f4f15/badge-sourceforge-spring2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="SourceForge Spring leader 2024" urlslab-id="38"></picture></a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-20aa7c14" data-id="20aa7c14" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-41127d69 elementor-widget elementor-widget-shortcode" data-id="41127d69" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <link rel="stylesheet" id="components/Signup" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Signup.min.css?ver=1.25.53"> <div class="elementor-shortcode"> <div class="Signup__form"> <div class="Signup__form__title h3">Start Free Trial</div> <div class="Signup__form__labels"> <span class="Signup__form__labels__label"> 14 or 30 days free trial <span class="ComparePlans__tooltip"> <span class="fontello-info"></span> <span class="ComparePlans__tooltip__text ComparePlans__tooltip__text--top">Free trial for 14 days with a free email, or 30 days with a company email</span> </span> </span> <span class="Signup__form__labels__label">No Credit Card required</span> </div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="18" height="20" viewbox="0 0 18 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M18 19v-2c0-2.743-2.257-5-5-5H5c-2.743 0-5 2.257-5 5v2a1 1 0 0 0 2 0v-2c0-1.646 1.354-3 3-3h8c1.646 0 3 1.354 3 3v2a1 1 0 0 0 2 0Zm-9-9c2.743 0 5-2.257 5-5s-2.257-5-5-5-5 2.257-5 5 2.257 5 5 5Zm0-2C7.354 8 6 6.646 6 5s1.354-3 3-3 3 1.354 3 3-1.354 3-3 3Z"></path></svg> <input type="text" data-type="text" name="fullname" placeholder="Full name" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__form__item"> <div class="InputWrapper fontello-mail"> <input type="email" name="email" placeholder="Enter your e-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> <div data-id="messageTrial" class="InfoMessage hidden"> <svg class="InfoMessage__icon"> <use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-solid"></use> </svg> <span class="InfoMessage__text">Use your company email to get a 30 day trial for free.</span> </div> </div> <div data-id="domainFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="22" height="20" viewbox="0 0 22 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19 4H3a3 3 0 0 0-3 3v10a3 3 0 0 0 3 3h16a3 3 0 0 0 3-3V7a3 3 0 0 0-3-3Zm0 2a1 1 0 0 1 1 1v10a1 1 0 0 1-1 1H3a1 1 0 0 1-1-1V7a1 1 0 0 1 1-1h16Z"></path><path d="M16 19V3c0-.796-.316-1.559-.879-2.121A2.996 2.996 0 0 0 13 0H9c-.796 0-1.559.316-2.121.879A2.996 2.996 0 0 0 6 3v16a1 1 0 0 0 2 0V3a.997.997 0 0 1 1-1h4a.997.997 0 0 1 1 1v16a1 1 0 0 0 2 0Z"></path></svg> <input type="text" data-type="text" name="subdomain" placeholder="Company name" value="" required="required" autocomplete="off" maxlength="30"> <div class="Signup__form__item__domain">.ladesk.com</div> </div> <div class="ErrorMessage"></div> <div class="Signup__form__item__info Tooltip"> <div class="Signup__form__item__info__icon ComparePlans__info-icon fontello-info"> <div class="Tooltip__text Tooltip__text--left">Choose a name for your LiveAgent subdomain. Most people use their company or team name.</div> </div> </div> </div> <div data-id="regionFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19.632 3.368A11.5 11.5 0 1 0 23 11.5a11.425 11.425 0 0 0-3.368-8.132zm1.691 7.31h-3.235a17.9 17.9 0 0 0-.781-4.568 12.689 12.689 0 0 0 1.7-1 9.815 9.815 0 0 1 2.316 5.569zm-9-8.87a5.457 5.457 0 0 1 2.471 2.539q.225.406.422.845a11.648 11.648 0 0 1-2.892.563zm3.254.717a9.881 9.881 0 0 1 2.238 1.411 11.028 11.028 0 0 1-1.087.628 11.4 11.4 0 0 0-1.152-2.038zM8.209 4.347a5.457 5.457 0 0 1 2.471-2.539v3.948a11.648 11.648 0 0 1-2.892-.563q.195-.438.42-.845zm-1.935.216a11.034 11.034 0 0 1-1.087-.628 9.881 9.881 0 0 1 2.238-1.411 11.4 11.4 0 0 0-1.152 2.04zM10.679 7.4v3.276H6.556a16.256 16.256 0 0 1 .657-3.944 13.286 13.286 0 0 0 3.466.668zm0 4.919V15.6a13.29 13.29 0 0 0-3.465.668 16.255 16.255 0 0 1-.657-3.944zm0 4.922v3.948a5.457 5.457 0 0 1-2.471-2.539q-.225-.406-.422-.845a11.645 11.645 0 0 1 2.893-.561zm-3.254 3.231a9.879 9.879 0 0 1-2.238-1.411 11.036 11.036 0 0 1 1.087-.628 11.4 11.4 0 0 0 1.15 2.041zm7.368-1.822a5.457 5.457 0 0 1-2.471 2.539v-3.945a11.646 11.646 0 0 1 2.892.563q-.197.438-.422.845zm1.935-.216a11.035 11.035 0 0 1 1.087.628 9.879 9.879 0 0 1-2.238 1.411 11.4 11.4 0 0 0 1.15-2.037zM12.321 15.6v-3.279h4.122a16.254 16.254 0 0 1-.657 3.944 13.287 13.287 0 0 0-3.465-.665zm0-4.919V7.4a13.287 13.287 0 0 0 3.465-.668 16.254 16.254 0 0 1 .657 3.944zM4 5.115a12.7 12.7 0 0 0 1.7 1 17.9 17.9 0 0 0-.781 4.568H1.677A9.815 9.815 0 0 1 4 5.115zm-2.32 7.207h3.235a17.9 17.9 0 0 0 .781 4.568 12.692 12.692 0 0 0-1.7 1 9.814 9.814 0 0 1-2.319-5.569zM19 17.885a12.7 12.7 0 0 0-1.7-1 17.9 17.9 0 0 0 .781-4.568h3.235A9.814 9.814 0 0 1 19 17.885z"></path></svg> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="promoFieldmain" class="Signup__form__item"> <input type="checkbox" name="promo" id="sendOffersSignup" data-id="sendOffers"> <label for="sendOffersSignup"><p>Send me product updates and other promotional offers.</p></label> </div> <div data-id="captchaFieldmain" class="Signup__form__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__form__submit"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton"> <div class="WorkingPanel" style="display: none;"> <img decoding="async" class="gear-wheels" alt="gear wheels" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>Create account for FREE</span> </button> <div class="Signup__form__terms"> <p>By signing up, I accept <a title="T&C" href="/terms-and-conditions/" hreflang="en-US" onover-preload="1">T&C</a> and <a title="Privacy Policy" href="/privacy-policy/" hreflang="en-US" onover-preload="1">Privacy Policy</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-3c262207 elementor-section-full_width Block Block--redesign Block--video image-left elementor-section-height-default elementor-section-height-default" data-id="3c262207" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-53357c35 wrapper" data-id="53357c35" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6b482094 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6b482094" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1c39ac3b videoBlock" data-id="1c39ac3b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-54bf6383 videoTitle elementor-widget elementor-widget-text-editor" data-id="54bf6383" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #fa9531; font-size: 30px;"><strong>Knowledge Base /</strong></span><br><span style="color: #fa9531; font-size: 30px;"><strong>Customer Portal Demo</strong></span></p> <p>00:00/05:06</p> </div> </div> <div class="elementor-element elementor-element-243d494d elementor-widget elementor-widget-video" data-id="243d494d" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/hrCeVuzfock","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/hrCeVuzfock\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.com/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="hrCeVuzfock"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Knowledge Base Customer Portal Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M307S</strong><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4e775ddb1ceddcf580f6369a924b8911/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.com/wp/urlslab-download/8f9dd23b41498d907100e6275f30e406/hqdefault.jpg" alt="Youtube video: Knowledge Base Customer Portal Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="40"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Knowledge Base Customer Portal Demo LiveAgent"><meta itemprop="description" content="LiveAgent enables users to create customer portals complete with multiple external and internal knowledge bases. As a part of the solution, users can create FAQs, how-to-articles, create feedback and suggestion boxes, and community forums. Users can also submit tickets and track their progress, as well as view all tickets submitted in the past. All knowledge base articles and content can be edited with a WYSIWYG (What You See Is What You Get) editor in real-time. Customer portals can be edited to match your business aesthetic and style with our custom HTML and CSS editor. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/hrCeVuzfock/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=hrCeVuzfock"><link itemprop="embedUrl" content="https://www.youtube.com/embed/hrCeVuzfock"><meta itemprop="duration" content="P0Y0M0DT0H0M307S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/07/kb_video.jpg"> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3cb70553" data-id="3cb70553" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-197e8bc2 tag elementor-widget elementor-widget-text-editor" data-id="197e8bc2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Knowledge base software</strong></p> </div> </div> <div class="elementor-element elementor-element-440289d0 elementor-widget elementor-widget-heading" data-id="440289d0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-what-is-knowledge-base-software">What is knowledge base <span>software?</span></h2> </div> </div> <div class="elementor-element elementor-element-7376a51d elementor-widget elementor-widget-text-editor" data-id="7376a51d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Knowledge base software is a centralized platform for creating, managing, and sharing information. It streamlines internal resources like company policies and training materials, while also catering to customer needs with external resources like guides, manuals, and FAQs.</p> <p class="urlslab-skip-keywords">With LiveAgent, companies can seamlessly create and manage knowledge bases that are easily accessible, enhancing company efficiency and customer service.</p> <p class="urlslab-skip-keywords">Experience the difference by <a href="/trial/" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1">trying LiveAgent’s</a> versatile knowledge base software.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-d7b2326 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="d7b2326" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-82d47de wrapper" data-id="82d47de" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6704cc2c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6704cc2c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-49c360b8" data-id="49c360b8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5e4a560d elementor-widget elementor-widget-heading" data-id="5e4a560d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-why-is-a-knowledge-base-important">Why is a knowledge base important?</h2> </div> </div> <div class="elementor-element elementor-element-7168a28 elementor-widget elementor-widget-text-editor" data-id="7168a28" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">In today’s fast-paced world, a well-structured knowledge base is essential. With LiveAgent, you can implement customized knowledge bases for both your team and customers.</p> <p class="urlslab-skip-keywords">Considering <a href="https://www.liveagent.com/self-service-software/" urlslab_href_old="/research/the-need-for-self-service/" title="Discover the best customer self-service software of 2024 with LiveAgent. Enhance customer satisfaction and cut costs by automating support processes, offering 24/7 assistance through ticketing, live chat, call center management, and customer portals. Compare top providers like Zoho Desk, Intercom, and Help Scout for optimal business solutions. Explore features, pricing, and benefits to revolutionize your customer support experience today." hreflang="en-US" onover-preload="1">67%</a> of customers prefer self-service, a thoughtfully curated external knowledge base provides quick access to FAQs, product information, and guides, enhancing customer satisfaction. Meanwhile, a streamlined internal knowledge base ensures your team can effortlessly find vital information, boosting their efficiency.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-76f7e5ef" data-id="76f7e5ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7be55ec1 elementor-widget elementor-widget-image" data-id="7be55ec1" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5bce270f876dcc611eb54595bfdc90bf/liveagent-knowledge-base-page.png.webp 936w, https://www.liveagent.com/wp/urlslab-download/5f383cc27fdaccb2aa235ead8d6fa46e/liveagent-knowledge-base-page-300x219.png.webp 300w, 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https://www.liveagent.com/wp/urlslab-download/3a67715d10d4653560540e27ce8ffdda/liveagent-knowledge-base-page-548x400.png 548w, https://www.liveagent.com/wp/urlslab-download/8d689f45f2f296b51449beed1eaf7b3d/liveagent-knowledge-base-page-185x135.png 185w, https://www.liveagent.com/wp/urlslab-download/7e5463f5da9a00e57f0368ed76d3cab0/liveagent-knowledge-base-page-110x80.png 110w, https://www.liveagent.com/wp/urlslab-download/3167bcdbbaa63eb95e667f9b8c7b0c22/liveagent-knowledge-base-page-485x354.png 485w" urlslab-lazy="yes" sizes="(max-width: 936px) 100vw, 936px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5bce270f876dcc611eb54595bfdc90bf/liveagent-knowledge-base-page.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="936" height="683" class="attachment-large size-large wp-image-153966" alt="LiveAgent's knowledge base page" data-src="https://www.liveagent.com/wp/urlslab-download/029d4c47504fff08472a67b91bc5bfbb/liveagent-knowledge-base-page.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-29e06929 elementor-section-full_width HorizontalTabs HorizontalTabs--smallTitle Box elementor-section-height-default elementor-section-height-default" data-id="29e06929" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-70fcdb6d wrapper" data-id="70fcdb6d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3b2d70a6 elementor-widget elementor-widget-heading" data-id="3b2d70a6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-span-data-metadataspan-data-bufferknowledge-base-management"><span data-metadata=""><span data-buffer="">Knowledge base management</h2> </div> </div> <div class="elementor-element elementor-element-41e644c6 elementor-widget elementor-widget-text-editor" data-id="41e644c6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Improve your knowledge management and provide relevant answers to everyone who seeks great customer service experiences.</p> </div> </div> <div class="elementor-element elementor-element-7dce0c82 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="7dce0c82" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-2111" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-2111" aria-expanded="false">Create it</div> <div id="elementor-tab-title-2112" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-2112" aria-expanded="false">Configure it</div> <div id="elementor-tab-title-2113" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-2113" aria-expanded="false">Customize it</div> <div id="elementor-tab-title-2114" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-2114" aria-expanded="false">Fill it with content</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-2111" aria-expanded="false">Create it</div> <div id="elementor-tab-content-2111" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-2111" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/30fb8c075250f56b267d50d5961dce1f/kb_management_01.png.webp 2596w, https://www.liveagent.com/wp/urlslab-download/f75fe3f9612cd86052ade0f929c303ac/kb_management_01-300x184.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/ecf0d0a6fabcfa3b082331f4662f6f1b/kb_management_01-1024x628.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/627f43ee4d75c4cf16d16383895ac689/kb_management_01-768x471.png.webp 768w, 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urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-706303 size-full" alt="Knowledge base management" width="2596" height="1592" data-src="https://www.liveagent.com/wp/urlslab-download/4732aeb1a21baf0e27f5844d1b6f0709/kb_management_01.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture></p></div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-2112" aria-expanded="false">Configure it</div> <div id="elementor-tab-content-2112" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-2112" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/03e3996ae312a891c7ac1d016fb983ba/kb_management_02.png.webp 2534w, 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https://www.liveagent.com/wp/urlslab-download/f4eb9618f89e74b25544874706e2eb7b/kb_management_02-110x66.png 110w, https://www.liveagent.com/wp/urlslab-download/974b77eaa67f58666bfaa3adcf06e96a/kb_management_02-485x290.png 485w" urlslab-lazy="yes" sizes="(max-width: 2534px) 100vw, 2534px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/03e3996ae312a891c7ac1d016fb983ba/kb_management_02.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-706332 size-full" alt="Knowledge base management" width="2534" height="1516" data-src="https://www.liveagent.com/wp/urlslab-download/977aae4a7d72aed9875824555e83ca81/kb_management_02.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture></p></div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-2113" aria-expanded="false">Customize it</div> <div id="elementor-tab-content-2113" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-2113" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/18ee180cca05eed9cdf217cc1f0a88c8/kb_management_03.png.webp 2596w, https://www.liveagent.com/wp/urlslab-download/2d51b777b64307c5208b647685517138/kb_management_03-300x175.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/485be86c69fa72b0dc76ea7fe651b352/kb_management_03-1024x598.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/9ef7279dc1f2e636b764f185fb01eee7/kb_management_03-768x448.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/05a97c6c0e07cb27bfc6221b0fe55f42/kb_management_03-1536x897.png.webp 1536w, https://www.liveagent.com/wp/urlslab-download/349343f4a8cd91aabffef39303a8750b/kb_management_03-2048x1196.png.webp 2048w, 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data-srcset="https://www.liveagent.com/wp/urlslab-download/c1ee7021f6592619865a750bdba5baec/kb_management_03.png 2596w, https://www.liveagent.com/wp/urlslab-download/2ff5d95edc445a3bf9ce9042789aaedc/kb_management_03-300x175.png 300w, https://www.liveagent.com/wp/urlslab-download/7c059b3ff57d7a9d85e1236e21414573/kb_management_03-1024x598.png 1024w, https://www.liveagent.com/wp/urlslab-download/b09bfa8a4d3941d8f073c6a90bda319e/kb_management_03-768x448.png 768w, https://www.liveagent.com/wp/urlslab-download/b818036c08357abf9c9cf52f6130c0dc/kb_management_03-1536x897.png 1536w, https://www.liveagent.com/wp/urlslab-download/97ee7b561da336d7c847467797f09c31/kb_management_03-2048x1196.png 2048w, https://www.liveagent.com/wp/urlslab-download/64b6199de8fe7335510eb5f26ff341d1/kb_management_03-86x50.png 86w, https://www.liveagent.com/wp/urlslab-download/b7c1d30c5116cd2a14fe995dca6d4903/kb_management_03-43x25.png 43w, https://www.liveagent.com/wp/urlslab-download/102aea7ef60c8acd398e9733e14c9234/kb_management_03-574x335.png 574w, https://www.liveagent.com/wp/urlslab-download/f956aefda6dbb19c5ea665b6831de0ea/kb_management_03-685x400.png 685w, https://www.liveagent.com/wp/urlslab-download/fa80621f12e8ec39751ac47e01a4a2e3/kb_management_03-185x108.png 185w, https://www.liveagent.com/wp/urlslab-download/2c8605ddd59ffd967bb1ac5eeab8a484/kb_management_03-110x64.png 110w, https://www.liveagent.com/wp/urlslab-download/e4c02e8874223e2e33ebd34320f6bd1b/kb_management_03-485x283.png 485w" urlslab-lazy="yes" sizes="(max-width: 2596px) 100vw, 2596px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/18ee180cca05eed9cdf217cc1f0a88c8/kb_management_03.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-706361 size-full" alt="Knowledge base management" width="2596" height="1516" data-src="https://www.liveagent.com/wp/urlslab-download/c1ee7021f6592619865a750bdba5baec/kb_management_03.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture></p></div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-2114" aria-expanded="false">Fill it with content</div> <div id="elementor-tab-content-2114" class="elementor-tab-content elementor-clearfix" data-tab="4" role="tabpanel" aria-labelledby="elementor-tab-title-2114" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e55e00828c7c29502dff738876f89c6f/kb_management_04.png.webp 1298w, https://www.liveagent.com/wp/urlslab-download/7fc9eb1798df1a06707c5e8777a853c5/kb_management_04-300x175.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/07f7939db7adb97aa7ef56f242b28851/kb_management_04-1024x598.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/c23d4120a977d7a3ef54ba054fe96b06/kb_management_04-768x448.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/892053894a60252bc9ef503da4f71a50/kb_management_04-86x50.png.webp 86w, https://www.liveagent.com/wp/urlslab-download/7e2d4eb4384acdc3d5fa711763578f1e/kb_management_04-43x25.png.webp 43w, https://www.liveagent.com/wp/urlslab-download/aac0553f2f9f39a3daa053d18997e485/kb_management_04-574x335.png.webp 574w, https://www.liveagent.com/wp/urlslab-download/248415fdb87743fa3b2acdc9475dcdd8/kb_management_04-685x400.png.webp 685w, https://www.liveagent.com/wp/urlslab-download/575674efaa06f5362aeed9b1a01aa159/kb_management_04-185x108.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/bf6672a8f873c754bb949c4547bc0496/kb_management_04-110x64.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/f6e4e0a9df7cd8a7bb3a120e58cf2aa6/kb_management_04-485x283.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1298px) 100vw, 1298px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/73abcf48243d58ff7e16919b1dbaae5a/kb_management_04.png 1298w, https://www.liveagent.com/wp/urlslab-download/c5e1c1c84a117b3903aa85f0d9bfa003/kb_management_04-300x175.png 300w, https://www.liveagent.com/wp/urlslab-download/49b76eecf4c02f5f526f624e11da6ed7/kb_management_04-1024x598.png 1024w, https://www.liveagent.com/wp/urlslab-download/cbb704f560dcd78c6ba8080acfa31056/kb_management_04-768x448.png 768w, https://www.liveagent.com/wp/urlslab-download/c93214b7ce8fc40f26ef31937a3a4d9b/kb_management_04-86x50.png 86w, https://www.liveagent.com/wp/urlslab-download/bc23dffce3118d45059db16ba29d6d07/kb_management_04-43x25.png 43w, https://www.liveagent.com/wp/urlslab-download/1f090d24d35394391da028565c64fdc6/kb_management_04-574x335.png 574w, https://www.liveagent.com/wp/urlslab-download/da3f8eef5f1ad7e4a328ba5f2aaf0084/kb_management_04-685x400.png 685w, https://www.liveagent.com/wp/urlslab-download/12dc150647c3dc0caf70ed92de73eaa9/kb_management_04-185x108.png 185w, https://www.liveagent.com/wp/urlslab-download/f5a006a48e7f286b0674fd2a534206ee/kb_management_04-110x64.png 110w, https://www.liveagent.com/wp/urlslab-download/ea8de53bc63929a2459e9008882f5c4d/kb_management_04-485x283.png 485w" urlslab-lazy="yes" sizes="(max-width: 1298px) 100vw, 1298px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e55e00828c7c29502dff738876f89c6f/kb_management_04.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-706390 size-full" alt="Knowledge base management" width="1298" height="758" data-src="https://www.liveagent.com/wp/urlslab-download/73abcf48243d58ff7e16919b1dbaae5a/kb_management_04.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture></p></div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-279d41df Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="279d41df" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a08780f wrapper__wide no-padding" data-id="4a08780f" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-59544db3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="59544db3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-201c3872 visible" data-id="201c3872" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-23b7cba4 elementor-widget elementor-widget-image" data-id="23b7cba4" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="152" height="37" class="attachment-full size-full wp-image-706545" alt="Lets talk" data-src="https://www.liveagent.com/wp/urlslab-download/f88374fe060a6392b78386e0d833e3c5/Lets-talk.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> </div> </div> <div class="elementor-element elementor-element-341fa50d elementor-widget elementor-widget-heading" data-id="341fa50d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-knowledge-management-for-support-teams">Knowledge management for <span>support teams</span></h2> </div> </div> <div class="elementor-element elementor-element-11f0b353 elementor-widget elementor-widget-text-editor" data-id="11f0b353" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Our intuitive knowledge base software can help you manage company knowledge and make it accessible for every customer. Solve customer issues and customer support tickets with knowledge sharing and focus on more pressing issues.</p> </div> </div> <div class="elementor-element elementor-element-27ab536f elementor-widget elementor-widget-text-editor" data-id="27ab536f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><b>Just some of what your agents can use:</b></p> </div> </div> <div class="elementor-element elementor-element-20119df0 checklist elementor-widget elementor-widget-text-editor" data-id="20119df0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Write and provide elaborate articles to customers with our WYSIWYG editor</li> <li>External and internal knowledge bases for knowledge sharing</li> <li>Customizable themes, and a beautiful interface for your knowledge hub</li> </ul> </div> </div> <div class="elementor-element elementor-element-420f0aa4 elementor-widget elementor-widget-html" data-id="420f0aa4" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="/trial/" class="Button Button--full" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"><span>Start trial for FREE</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-65312aa7 hidden" data-id="65312aa7" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-51b0e982 elementor-widget elementor-widget-image" data-id="51b0e982" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="152" height="37" class="attachment-full size-full wp-image-706545" alt="Lets talk" data-src="https://www.liveagent.com/wp/urlslab-download/f88374fe060a6392b78386e0d833e3c5/Lets-talk.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </div> </div> <div class="elementor-element elementor-element-7d8488c4 elementor-widget elementor-widget-heading" data-id="7d8488c4" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-better-customer-experience-with-knowledge-base">Better <span>customer experience</span> with knowledge base</h2> </div> </div> <div class="elementor-element elementor-element-70cbbc3 elementor-widget elementor-widget-text-editor" data-id="70cbbc3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Our knowledge base software can help you decrease ticket volume by providing you with a self-service platform for all customers. Provide even faster answers, learning content, and knowledge articles in one place to make happier customers.</p> </div> </div> <div class="elementor-element elementor-element-342bfcef elementor-widget elementor-widget-text-editor" data-id="342bfcef" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><b>Just some of what your customers get:</b></p> </div> </div> <div class="elementor-element elementor-element-24446cee checklist elementor-widget elementor-widget-text-editor" data-id="24446cee" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Free knowledge sharing and unlimited access</li> <li>Answers to both advanced and common questions</li> <li>Forums, advanced search, and easy feedback for agents</li> </ul> </div> </div> <div class="elementor-element elementor-element-66d578ac elementor-widget elementor-widget-html" data-id="66d578ac" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="/trial/" class="Button Button--full" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"><span>Start trial for FREE</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1ffdd13c" data-id="1ffdd13c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-718e1dc0 elementor-widget elementor-widget-html" data-id="718e1dc0" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" checked> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active">Support team view</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">Customer view</label> </div> </div> </div> <div class="elementor-element elementor-element-1e04211 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="1e04211" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4167bb1b6428e06e4a7efe7a7c463bcc/kb_lets_talk_01-1.png.webp 1690w, https://www.liveagent.com/wp/urlslab-download/fb615f5f5b15c7580df6e0b52cf56bb8/kb_lets_talk_01-1-300x234.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/e1d49af4d9eaf74eb3e9e21bdf47cb4c/kb_lets_talk_01-1-1024x797.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/cb4254f0f0ff1f10439a8b2ec822ab85/kb_lets_talk_01-1-768x598.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/086bcce24ea14f2f850b38c31f175219/kb_lets_talk_01-1-1536x1196.png.webp 1536w, https://www.liveagent.com/wp/urlslab-download/4f7ad9b7a15981ed37bb5cc4a4778923/kb_lets_talk_01-1-64x50.png.webp 64w, https://www.liveagent.com/wp/urlslab-download/35baa6f21599f106cd910fe340c5e705/kb_lets_talk_01-1-32x25.png.webp 32w, https://www.liveagent.com/wp/urlslab-download/8474a3b32a8f788241e4ec29a6272fc8/kb_lets_talk_01-1-430x335.png.webp 430w, https://www.liveagent.com/wp/urlslab-download/37fde9ef40bba957bb0a8ae508041f86/kb_lets_talk_01-1-514x400.png.webp 514w, https://www.liveagent.com/wp/urlslab-download/ae3e609bb9987ad3db697570046764bd/kb_lets_talk_01-1-185x144.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/fe1b30781e9a6c8da8d6ac30ef8e3718/kb_lets_talk_01-1-110x86.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/ac06b48902039eda9b11fbe5d7a3b255/kb_lets_talk_01-1-485x378.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1690px) 100vw, 1690px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f75230a147a185d7bb2a525af9be1c18/kb_lets_talk_01-1.png 1690w, https://www.liveagent.com/wp/urlslab-download/8021776e01b2c7e8083635a9837b3f19/kb_lets_talk_01-1-300x234.png 300w, https://www.liveagent.com/wp/urlslab-download/34b9ed28133ee86b3a7ccf02c2b1838f/kb_lets_talk_01-1-1024x797.png 1024w, https://www.liveagent.com/wp/urlslab-download/daea6a304b8d766f16ed59d27da9999c/kb_lets_talk_01-1-768x598.png 768w, https://www.liveagent.com/wp/urlslab-download/5b4eaa3267ff59360b6dd39774380077/kb_lets_talk_01-1-1536x1196.png 1536w, https://www.liveagent.com/wp/urlslab-download/ae9a72feb1d9d3458a007a6462c87506/kb_lets_talk_01-1-64x50.png 64w, https://www.liveagent.com/wp/urlslab-download/2563fb4d116ead41b2a36b8ab771eb6f/kb_lets_talk_01-1-32x25.png 32w, https://www.liveagent.com/wp/urlslab-download/8b0420e0a89a97262402f9182eb9247e/kb_lets_talk_01-1-430x335.png 430w, https://www.liveagent.com/wp/urlslab-download/9587feb91dc326f1d451de9f4c49f124/kb_lets_talk_01-1-514x400.png 514w, https://www.liveagent.com/wp/urlslab-download/30ed077b6b954eceb40df875947848f7/kb_lets_talk_01-1-185x144.png 185w, https://www.liveagent.com/wp/urlslab-download/12ce33e26a75524a1bdfa7852acbe296/kb_lets_talk_01-1-110x86.png 110w, https://www.liveagent.com/wp/urlslab-download/799d3a4304957313e05e13e67272b2c1/kb_lets_talk_01-1-485x378.png 485w" urlslab-lazy="yes" sizes="(max-width: 1690px) 100vw, 1690px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4167bb1b6428e06e4a7efe7a7c463bcc/kb_lets_talk_01-1.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1690" height="1316" class="attachment-full size-full wp-image-706245" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/f75230a147a185d7bb2a525af9be1c18/kb_lets_talk_01-1.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture> </div> </div> <div class="elementor-element elementor-element-5568b3c0 hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="5568b3c0" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b00633ca2857d8e6fb2de04dfbcd3496/kb_lets_talk_02-1.png.webp 1768w, https://www.liveagent.com/wp/urlslab-download/1ade848bc62210c9f8484d33685d1649/kb_lets_talk_02-1-300x223.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/d4c09bf1d1849914b2a198dc5629a5e9/kb_lets_talk_02-1-1024x762.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/5e9218997799c5c6190a9d0450b73826/kb_lets_talk_02-1-768x572.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/6dbbf98bad230200dd1739d26a029524/kb_lets_talk_02-1-1536x1143.png.webp 1536w, https://www.liveagent.com/wp/urlslab-download/705489d690383b84d596d7b3d1399441/kb_lets_talk_02-1-67x50.png.webp 67w, https://www.liveagent.com/wp/urlslab-download/3bc5c804eb58dc40a465744312326804/kb_lets_talk_02-1-34x25.png.webp 34w, https://www.liveagent.com/wp/urlslab-download/404b3c6af6ff3b00ea974b871e0e723b/kb_lets_talk_02-1-450x335.png.webp 450w, https://www.liveagent.com/wp/urlslab-download/6389ad7ee859964a55721b968cf1c269/kb_lets_talk_02-1-537x400.png.webp 537w, https://www.liveagent.com/wp/urlslab-download/3b163d2c8c7247d75cced8990700692d/kb_lets_talk_02-1-185x138.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/8c366a3ea09e56214aa0f903562927d6/kb_lets_talk_02-1-110x82.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/ac7496148d9d098da91eceaab698833a/kb_lets_talk_02-1-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/1379378732e5a368365b23c8fbc53a20/kb_lets_talk_02-1.png 1768w, https://www.liveagent.com/wp/urlslab-download/45df578c8fd270521e9b2c5b405bb17e/kb_lets_talk_02-1-300x223.png 300w, https://www.liveagent.com/wp/urlslab-download/a4eeb4c32df121994caf7c6193b4d5bb/kb_lets_talk_02-1-1024x762.png 1024w, https://www.liveagent.com/wp/urlslab-download/b9298e55985e64baa0ef6a32704c2f22/kb_lets_talk_02-1-768x572.png 768w, https://www.liveagent.com/wp/urlslab-download/d404532ee12f6cd404defd0665b40a46/kb_lets_talk_02-1-1536x1143.png 1536w, https://www.liveagent.com/wp/urlslab-download/df4fc2e1d98c4230184f2fbba8097932/kb_lets_talk_02-1-67x50.png 67w, https://www.liveagent.com/wp/urlslab-download/7978fbeec05dddd63c1cc5b863fa1803/kb_lets_talk_02-1-34x25.png 34w, https://www.liveagent.com/wp/urlslab-download/035c6f823b2f5234a1124cc4986a02fc/kb_lets_talk_02-1-450x335.png 450w, https://www.liveagent.com/wp/urlslab-download/d64fced6eac0703dcb331324aa1a5b1f/kb_lets_talk_02-1-537x400.png 537w, https://www.liveagent.com/wp/urlslab-download/bd73fd022a991d5cac9940687f2738bf/kb_lets_talk_02-1-185x138.png 185w, https://www.liveagent.com/wp/urlslab-download/912febef26bb9d20b7cd24f8e30e2660/kb_lets_talk_02-1-110x82.png 110w, https://www.liveagent.com/wp/urlslab-download/c6a073550701628c1fb464c2742655fb/kb_lets_talk_02-1-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b00633ca2857d8e6fb2de04dfbcd3496/kb_lets_talk_02-1.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1768" height="1316" class="attachment-full size-full wp-image-706274" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/1379378732e5a368365b23c8fbc53a20/kb_lets_talk_02-1.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-f607f1b elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="f607f1b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3895bf9a wrapper" data-id="3895bf9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-675bc375 elementor-widget elementor-widget-heading" data-id="675bc375" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-what-are-the-key-knowledge-base-software-features">What are the <span>key knowledge base software</span> features?</h2> </div> </div> <div class="elementor-element elementor-element-1f679d27 elementor-widget elementor-widget-text-editor" data-id="1f679d27" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Provide easy answers to questions and cut down your response time. Our tool comes with multiple types of knowledge bases, <br>search functions, and team collaboration tools.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-45705441 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="45705441" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c8f8761 wrapper" data-id="1c8f8761" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6014747e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6014747e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-164646d9" data-id="164646d9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-746c152a tag elementor-widget elementor-widget-text-editor" data-id="746c152a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Content management</strong></p> </div> </div> <div class="elementor-element elementor-element-5634c895 elementor-widget elementor-widget-heading" data-id="5634c895" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-wysiwyg-editor">WYSIWYG editor</h2> </div> </div> <div class="elementor-element elementor-element-7d8c0e5e elementor-widget elementor-widget-text-editor" data-id="7d8c0e5e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Our What-you-see-is-what-you-get (WYSIWYG) editor can help you create articles, guides, how-tos, and information segments to help you grow your knowledge hub. Knowledge sharing is easy with our beautiful editor. Format your texts, add images or take advantage of other advanced features at your disposal. It also functions as a markdown editor, so you can also use HTML or CSS to create custom designs.</p> </div> </div> <div class="elementor-element elementor-element-29dd105f checklist elementor-widget elementor-widget-text-editor" data-id="29dd105f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Write your learning content with our WYSIWYG editor</li><li>Take advantage of HTML or CSS to enhance your articles</li></ul> </div> </div> <div class="elementor-element elementor-element-5c6d6742 learn-more elementor-widget elementor-widget-text-editor" data-id="5c6d6742" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/wysiwyg-editor/" class=" icn-after-arrow-right" title="Format, edit and style your emails, templates and knowledge base article content with What-You-See-Is-What-You-Get (WYSIWYG) editor." hreflang="en-US" onover-preload="1">Learn more about WYSIWYG editor<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7171b33" data-id="7171b33" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-775f40c0 elementor-widget elementor-widget-image" data-id="775f40c0" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/596569df3226c3147f51ff9a9fd70979/kb_customer_portal_01-1-1024x783.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/69a8012af8bfb63d1f1c6ad5e582f8a0/kb_customer_portal_01-1-300x229.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/fa7241844e93d56abd74ff81b8ad9a94/kb_customer_portal_01-1-768x587.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/c775e95691937c3d72451dec1d27b995/kb_customer_portal_01-1-65x50.png.webp 65w, https://www.liveagent.com/wp/urlslab-download/40f1d0d74fce232c004cab3a42d199cf/kb_customer_portal_01-1-33x25.png.webp 33w, https://www.liveagent.com/wp/urlslab-download/06285909d073ed22c11e5e17dc2d9011/kb_customer_portal_01-1-438x335.png.webp 438w, https://www.liveagent.com/wp/urlslab-download/e515b22efed2a7f8d58adc7cdcc36cca/kb_customer_portal_01-1-523x400.png.webp 523w, https://www.liveagent.com/wp/urlslab-download/eb9dee53cc4ad2973f09df600ed18110/kb_customer_portal_01-1-185x141.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/685c1617de85bf26236b2e9381f817d1/kb_customer_portal_01-1-110x84.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/fef0f51fc083e0592400859cd9dc89fa/kb_customer_portal_01-1-485x371.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/942c070e9aa635c09457c138f24871e8/kb_customer_portal_01-1.png.webp 1202w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4f8babc8d8a519d77bae6643f74aeac1/kb_customer_portal_01-1-1024x783.png 1024w, https://www.liveagent.com/wp/urlslab-download/91fd1acf53b4eefa239b90a48a711d7d/kb_customer_portal_01-1-300x229.png 300w, https://www.liveagent.com/wp/urlslab-download/c0cc71e64cfd1acec4182bab671d21b2/kb_customer_portal_01-1-768x587.png 768w, https://www.liveagent.com/wp/urlslab-download/6f959dfb025044f7a65beb738971db73/kb_customer_portal_01-1-65x50.png 65w, https://www.liveagent.com/wp/urlslab-download/468cedc70384ed127747268c1b278024/kb_customer_portal_01-1-33x25.png 33w, https://www.liveagent.com/wp/urlslab-download/949a0ab1765309503b2302e948491d20/kb_customer_portal_01-1-438x335.png 438w, https://www.liveagent.com/wp/urlslab-download/475ef627fcaffed70575942bf966aeee/kb_customer_portal_01-1-523x400.png 523w, https://www.liveagent.com/wp/urlslab-download/513fd96e200fee5b362c81a6570c5df9/kb_customer_portal_01-1-185x141.png 185w, https://www.liveagent.com/wp/urlslab-download/c91b8366bd0e01c605c4340dc62415b7/kb_customer_portal_01-1-110x84.png 110w, https://www.liveagent.com/wp/urlslab-download/294b03c7504a5523fc601c5aefeb9c07/kb_customer_portal_01-1-485x371.png 485w, https://www.liveagent.com/wp/urlslab-download/048cfa9f7243cc62024ff05297ab4410/kb_customer_portal_01-1.png 1202w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/596569df3226c3147f51ff9a9fd70979/kb_customer_portal_01-1-1024x783.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="783" class="attachment-large size-large wp-image-705922" alt="Content management" data-src="https://www.liveagent.com/wp/urlslab-download/4f8babc8d8a519d77bae6643f74aeac1/kb_customer_portal_01-1-1024x783.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-50f972fc elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="50f972fc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-168c2ff6 wrapper" data-id="168c2ff6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6dcbc3ca elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6dcbc3ca" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-54dae6b8" data-id="54dae6b8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79749072 elementor-widget elementor-widget-image" data-id="79749072" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/features/multilingual-support/" title="LiveAgent can speak your language too. Customize your experience and pick the interface language you and your agents prefer. It can be changed anytime." hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/95e336312ff30149b9f78115f41eb4bf/kb_customer_portal_02-1-1024x621.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/d1b0b4bbf9f705025d894123e549c327/kb_customer_portal_02-1-300x182.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/98abc62913e6f4489989f56d596374c0/kb_customer_portal_02-1-768x466.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/9fcf20b2cd616fa09ec03c527e801319/kb_customer_portal_02-1-82x50.png.webp 82w, https://www.liveagent.com/wp/urlslab-download/bb9069db78602abb17b0293381491941/kb_customer_portal_02-1-41x25.png.webp 41w, https://www.liveagent.com/wp/urlslab-download/c662e3d28b83807c723095c1d4e5b9a7/kb_customer_portal_02-1-552x335.png.webp 552w, https://www.liveagent.com/wp/urlslab-download/9884bd962db7b74060dc672c2c6864f4/kb_customer_portal_02-1-660x400.png.webp 660w, https://www.liveagent.com/wp/urlslab-download/8873435f517833ace8c5cdd9a29421b4/kb_customer_portal_02-1-185x112.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/f9ec2af3f9537f5489541785f31c5426/kb_customer_portal_02-1-110x67.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/c92e32419098b3bee11a7c9af58ed3ad/kb_customer_portal_02-1-485x294.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/38ec8db303f8ffc73c3f8abaddb4fcfa/kb_customer_portal_02-1.png.webp 1217w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/76831e8f003df9a98fe9e44fa8603cc3/kb_customer_portal_02-1-1024x621.png 1024w, https://www.liveagent.com/wp/urlslab-download/bf6f0a435b5f28c997ce2bbe98e0db02/kb_customer_portal_02-1-300x182.png 300w, https://www.liveagent.com/wp/urlslab-download/a5cc02e4d5819eb4eeb624bd202621ab/kb_customer_portal_02-1-768x466.png 768w, https://www.liveagent.com/wp/urlslab-download/32e10ae1427840e56c18e7cc15301aa7/kb_customer_portal_02-1-82x50.png 82w, https://www.liveagent.com/wp/urlslab-download/683f3b2a2c7a8d3a6b17aeb18fccdb3f/kb_customer_portal_02-1-41x25.png 41w, https://www.liveagent.com/wp/urlslab-download/d86d6b2ada9e2b8c67eef1dcd57badbf/kb_customer_portal_02-1-552x335.png 552w, https://www.liveagent.com/wp/urlslab-download/1db36bebd808b18278203b9ff3ecd6e7/kb_customer_portal_02-1-660x400.png 660w, https://www.liveagent.com/wp/urlslab-download/a04b44b0fd21c5d350553fbe65deb288/kb_customer_portal_02-1-185x112.png 185w, https://www.liveagent.com/wp/urlslab-download/cbddc2e800e5d3b12894cf91dbdc0779/kb_customer_portal_02-1-110x67.png 110w, https://www.liveagent.com/wp/urlslab-download/c85ec09000c2b95507716327ffe479f7/kb_customer_portal_02-1-485x294.png 485w, https://www.liveagent.com/wp/urlslab-download/41ea8243d8437de280ab8b613d5a9d1b/kb_customer_portal_02-1.png 1217w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/95e336312ff30149b9f78115f41eb4bf/kb_customer_portal_02-1-1024x621.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="621" class="attachment-large size-large wp-image-705951" alt="LiveAgent's customer portal setting" data-src="https://www.liveagent.com/wp/urlslab-download/76831e8f003df9a98fe9e44fa8603cc3/kb_customer_portal_02-1-1024x621.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2afcdb3d" data-id="2afcdb3d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52cb69d2 tag elementor-widget elementor-widget-text-editor" data-id="52cb69d2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Visitor tracking</strong></p> </div> </div> <div class="elementor-element elementor-element-37837ca elementor-widget elementor-widget-heading" data-id="37837ca" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-forum">Forum </h2> </div> </div> <div class="elementor-element elementor-element-58679264 elementor-widget elementor-widget-text-editor" data-id="58679264" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">LiveAgent forum is an integral part of your knowledge base platform. Any customer or customer support team member can engage in a forum conversation. It is possible to troubleshoot problems, offer suggestions, and determine solutions to issues together with them. You can also take advantage of internal forums, and collaborate on internal knowledge base issues with one knowledge base solution.</p> </div> </div> <div class="elementor-element elementor-element-85af44d checklist elementor-widget elementor-widget-text-editor" data-id="85af44d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Build relationships with customers via support forum</li><li>Collaboration with colleagues and customers in one place</li></ul> </div> </div> <div class="elementor-element elementor-element-1062cce8 learn-more elementor-widget elementor-widget-text-editor" data-id="1062cce8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/customer-forum/" class=" icn-after-arrow-right" title="Forums allow your customers to help each other. Create a LiveAgent powered customer forum software that makes your life easier." hreflang="en-US" onover-preload="1">Learn more about forum<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-3497f26e elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="3497f26e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d8a3f68 wrapper" data-id="1d8a3f68" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-325b6edb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="325b6edb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3c7e1dc7" data-id="3c7e1dc7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-197b682 tag elementor-widget elementor-widget-text-editor" data-id="197b682" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Happier customers</strong></p> </div> </div> <div class="elementor-element elementor-element-47567d66 elementor-widget elementor-widget-heading" data-id="47567d66" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-feedback-suggestions">Feedback & Suggestions</h2> </div> </div> <div class="elementor-element elementor-element-54d8f640 elementor-widget elementor-widget-text-editor" data-id="54d8f640" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Gathering feedback and reading suggestions from customers improves both your knowledge base and your business. It can help you improve learning content and build better relationships with customers if you read suggestions and respond to them. Offer your customers the opportunity to suggest changes or give you new ideas for improvement. Add and customize the feedback button to your liking.</p> </div> </div> <div class="elementor-element elementor-element-68ee1a5a checklist elementor-widget elementor-widget-text-editor" data-id="68ee1a5a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Gather feedback and suggestions with one button</li><li>Improve relationships by listening to customer suggestions</li></ul> </div> </div> <div class="elementor-element elementor-element-21ef3c1f learn-more elementor-widget elementor-widget-text-editor" data-id="21ef3c1f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/feedback-suggestions/" class=" icn-after-arrow-right" title="Let your customers vote what are the most important features for them. Discuss each idea with them in a Feedback forum. Read more about it in the article." hreflang="en-US" onover-preload="1">Learn more about feedback & suggestions<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-43aae23b" data-id="43aae23b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-682981bb elementor-widget elementor-widget-image" data-id="682981bb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a2f3e2d1575fb57eb7f9586626e82ed4/kb_customer_portal_03-1-1024x604.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/b4d23b7748734e8469272dd2c19f31fc/kb_customer_portal_03-1-300x177.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/1cb1f0e03242c73eb78f48ea0cfca32f/kb_customer_portal_03-1-768x453.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/ced165a7ba8d978a0ca01107294d3ae4/kb_customer_portal_03-1-85x50.png.webp 85w, https://www.liveagent.com/wp/urlslab-download/5ab69d9b197b1d1e353d20e235a4cf84/kb_customer_portal_03-1-42x25.png.webp 42w, https://www.liveagent.com/wp/urlslab-download/89df61a8f8debd92aab28a2f9443c75b/kb_customer_portal_03-1-568x335.png.webp 568w, https://www.liveagent.com/wp/urlslab-download/45e919a7749cdf71711bca6628d87808/kb_customer_portal_03-1-679x400.png.webp 679w, https://www.liveagent.com/wp/urlslab-download/4cc232683c2680809bc27001e596e19e/kb_customer_portal_03-1-185x109.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/a38a7b58ff50feb3653fbc9924a49356/kb_customer_portal_03-1-110x65.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/5860bc372a6df78866f90c07b5440d36/kb_customer_portal_03-1-485x286.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/a438df62a29912d795a11222db562ac8/kb_customer_portal_03-1.png.webp 1184w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/35cbfcc03b92951d2523cc4b1c38e213/kb_customer_portal_03-1-1024x604.png 1024w, https://www.liveagent.com/wp/urlslab-download/ed7382383f6eefb802dc4009e06fca29/kb_customer_portal_03-1-300x177.png 300w, https://www.liveagent.com/wp/urlslab-download/639ef6a6ba6e161a896055dc413dac99/kb_customer_portal_03-1-768x453.png 768w, https://www.liveagent.com/wp/urlslab-download/e1b0059a33c5525fa081d14e956d76ad/kb_customer_portal_03-1-85x50.png 85w, https://www.liveagent.com/wp/urlslab-download/6d0317a8feea50c6b3d3505af64b9b67/kb_customer_portal_03-1-42x25.png 42w, https://www.liveagent.com/wp/urlslab-download/60e1b52e43bfcdba80db4d5e0ea19112/kb_customer_portal_03-1-568x335.png 568w, https://www.liveagent.com/wp/urlslab-download/1bbecfb076d15059adb85cc76c54864b/kb_customer_portal_03-1-679x400.png 679w, https://www.liveagent.com/wp/urlslab-download/02040f74914296768efa6cd41ed927a2/kb_customer_portal_03-1-185x109.png 185w, https://www.liveagent.com/wp/urlslab-download/ac723d8ba4f7d5bcfe526c6a8eeb3b65/kb_customer_portal_03-1-110x65.png 110w, https://www.liveagent.com/wp/urlslab-download/8e5b2dc21b09bbd2247dfa5eaa2670a6/kb_customer_portal_03-1-485x286.png 485w, https://www.liveagent.com/wp/urlslab-download/90d457ad59be7bf2a14896a35e695ea7/kb_customer_portal_03-1.png 1184w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a2f3e2d1575fb57eb7f9586626e82ed4/kb_customer_portal_03-1-1024x604.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="604" class="attachment-large size-large wp-image-705980" alt="Happier customers" data-src="https://www.liveagent.com/wp/urlslab-download/35cbfcc03b92951d2523cc4b1c38e213/kb_customer_portal_03-1-1024x604.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-40c5e319 elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="40c5e319" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fa54548 wrapper" data-id="4fa54548" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2fd6ee75 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2fd6ee75" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-295e06dc" data-id="295e06dc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1eb4b537 elementor-widget elementor-widget-image" data-id="1eb4b537" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/features/multilingual-support/" title="LiveAgent can speak your language too. Customize your experience and pick the interface language you and your agents prefer. It can be changed anytime." hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f492d924e6861d6753a59a092848ba12/kb_customer_portal_04-1-1024x568.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/d9675f469237b0504a964e29d029af81/kb_customer_portal_04-1-300x167.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/e487d36ef5fc5a3cd1802fac304a9081/kb_customer_portal_04-1-768x426.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/74fda3e657b1d53d67389546adc62677/kb_customer_portal_04-1-90x50.png.webp 90w, https://www.liveagent.com/wp/urlslab-download/299b8ee80bf9499c95cc1a418ee5f8a7/kb_customer_portal_04-1-45x25.png.webp 45w, https://www.liveagent.com/wp/urlslab-download/5559a904a1af20ee116ee9b795177966/kb_customer_portal_04-1-603x335.png.webp 603w, https://www.liveagent.com/wp/urlslab-download/ec23b22c770ecb4c35270625cae43e57/kb_customer_portal_04-1-700x389.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/0aa828d9cce9d2b4e3feb823465b3447/kb_customer_portal_04-1-185x103.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/8c95dc30b2ff4b4081e04d0362d6e000/kb_customer_portal_04-1-110x61.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/c8cb04d8f52d91ba0754e7c5b4f6ddaa/kb_customer_portal_04-1-485x269.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/05e87da4d0ee28d3e442df5055799317/kb_customer_portal_04-1.png.webp 1252w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/03b2f460c609d3f4175ae96df7899bd6/kb_customer_portal_04-1-1024x568.png 1024w, https://www.liveagent.com/wp/urlslab-download/12945aa7acbb3c7fc68e5a47fddae682/kb_customer_portal_04-1-300x167.png 300w, https://www.liveagent.com/wp/urlslab-download/29903aa71d1fa2b015bba2b896aaaadf/kb_customer_portal_04-1-768x426.png 768w, https://www.liveagent.com/wp/urlslab-download/c6fb9bea352c9c7cc140ee28b69f23ed/kb_customer_portal_04-1-90x50.png 90w, https://www.liveagent.com/wp/urlslab-download/b12ef21e7ac3816025c00555685911df/kb_customer_portal_04-1-45x25.png 45w, https://www.liveagent.com/wp/urlslab-download/da9d56bc6f0f4d5a8e1f7d01b862e17a/kb_customer_portal_04-1-603x335.png 603w, https://www.liveagent.com/wp/urlslab-download/2551fcb05070432672e92929048ee490/kb_customer_portal_04-1-700x389.png 700w, https://www.liveagent.com/wp/urlslab-download/a9e34c975412532d6040a1967ff81456/kb_customer_portal_04-1-185x103.png 185w, https://www.liveagent.com/wp/urlslab-download/9fcec5e8b9237077e50fc180cc10651d/kb_customer_portal_04-1-110x61.png 110w, https://www.liveagent.com/wp/urlslab-download/91a7137f2be5e45fd9d3239d3d3d1e4b/kb_customer_portal_04-1-485x269.png 485w, https://www.liveagent.com/wp/urlslab-download/49b6cf7870e9fef5c26cc055e14c7c56/kb_customer_portal_04-1.png 1252w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f492d924e6861d6753a59a092848ba12/kb_customer_portal_04-1-1024x568.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="568" class="attachment-large size-large wp-image-706009" alt="Advanced search" data-src="https://www.liveagent.com/wp/urlslab-download/03b2f460c609d3f4175ae96df7899bd6/kb_customer_portal_04-1-1024x568.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7ef31c85" data-id="7ef31c85" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6ac9036f tag elementor-widget elementor-widget-text-editor" data-id="6ac9036f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Advanced search</strong></p> </div> </div> <div class="elementor-element elementor-element-465aaede elementor-widget elementor-widget-heading" data-id="465aaede" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-search-widget">Search widget</h2> </div> </div> <div class="elementor-element elementor-element-73645d0a elementor-widget elementor-widget-text-editor" data-id="73645d0a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Your customers can use a search box to help them quickly find answers or specific topics within your knowledge base. With our powerful search engine bar, our knowledge management software is easy to use, especially when there is a lot of content. By offering an easy search function, you can assist customers in finding knowledge articles and decrease the number of support tickets for common problems.</p> </div> </div> <div class="elementor-element elementor-element-31556710 checklist elementor-widget elementor-widget-text-editor" data-id="31556710" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Advanced search widget to help customers find answers</li><li>Faster issue resolution and happier customers</li></ul> </div> </div> <div class="elementor-element elementor-element-3d57efb5 learn-more elementor-widget elementor-widget-text-editor" data-id="3d57efb5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/search-widgets/" class=" icn-after-arrow-right" title="Place a search widget on your website and enable your viewers to look for articles, forums and suggestion boards directly from your website." hreflang="en-US" onover-preload="1">Learn more about search widgets<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2a479de4 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="2a479de4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e22c2a4 wrapper" data-id="3e22c2a4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-21eef2c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="21eef2c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-63700818" data-id="63700818" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-69008204 tag elementor-widget elementor-widget-text-editor" data-id="69008204" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Intuitive interface</strong></p> </div> </div> <div class="elementor-element elementor-element-65b12e03 elementor-widget elementor-widget-heading" data-id="65b12e03" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-user-friendly-dashboard">User-friendly dashboard</h2> </div> </div> <div class="elementor-element elementor-element-7e99901d elementor-widget elementor-widget-text-editor" data-id="7e99901d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Having an effective knowledge base is about helping your clients with relevant content. However, you should not forget about your employees as well. Having a user-friendly dashboard in a knowledge management tool is another key feature, which might be often overlooked. LiveAgent’s interface lets your agents create new articles with little to no training time. Ready to try it out? Try the <a href="/demo/" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!" hreflang="en-US" onover-preload="1">free demo</a> and see for yourself.</p> </div> </div> <div class="elementor-element elementor-element-29dabba1 checklist elementor-widget elementor-widget-text-editor" data-id="29dabba1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Intuitive interface with easy navigation</li> <li>Easy to use even without learning or experience</li> </ul> </div> </div> <div class="elementor-element elementor-element-5470949f learn-more elementor-widget elementor-widget-text-editor" data-id="5470949f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/knowledge-base/" class=" icn-after-arrow-right" title="Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own." hreflang="en-US" onover-preload="1">Learn more about knowledge base builder<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-48e6c6e6" data-id="48e6c6e6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-33b0face elementor-widget elementor-widget-image" data-id="33b0face" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/18c66e364cbcf7d539d7e5125e94fa56/kb_customer_portal_05-1-1024x664.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/510d6062095c0e4b4f2d6b37aef16507/kb_customer_portal_05-1-300x195.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/6153d252552a1fff79b526a8f48afe45/kb_customer_portal_05-1-768x498.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/9d5dcaaff063dcde7f98f1ef0f1e1e0b/kb_customer_portal_05-1-77x50.png.webp 77w, https://www.liveagent.com/wp/urlslab-download/1041defb5ad963b5388dc4435ef2fdd8/kb_customer_portal_05-1-39x25.png.webp 39w, https://www.liveagent.com/wp/urlslab-download/29cdb05abc039cfa63c55e9a6154b3ab/kb_customer_portal_05-1-517x335.png.webp 517w, https://www.liveagent.com/wp/urlslab-download/1bbd7b062cf2f5bce46aede0c57c154d/kb_customer_portal_05-1-617x400.png.webp 617w, https://www.liveagent.com/wp/urlslab-download/fbfd2e6507a4db07fa1d820e84cc1dc2/kb_customer_portal_05-1-185x120.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/c7860927674f6cf083789f03dfb1c821/kb_customer_portal_05-1-110x71.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/a54d29cacbafb1480e7ab44dcac90e76/kb_customer_portal_05-1-485x314.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/876b61cb21628e636ba8b004feeb5f22/kb_customer_portal_05-1.png.webp 1189w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/3b490bb718e9fe09e6f7acd27592c2d5/kb_customer_portal_05-1-1024x664.png 1024w, https://www.liveagent.com/wp/urlslab-download/7603ecb39dca25965f47db0b88200d6f/kb_customer_portal_05-1-300x195.png 300w, https://www.liveagent.com/wp/urlslab-download/9e316b8db97b8bd84a3f5ea4ee30ac85/kb_customer_portal_05-1-768x498.png 768w, https://www.liveagent.com/wp/urlslab-download/bcf7abbf4f18f5173bd6f9e9adcb61be/kb_customer_portal_05-1-77x50.png 77w, https://www.liveagent.com/wp/urlslab-download/ffafbb9782c1fd6797119eef0128fa09/kb_customer_portal_05-1-39x25.png 39w, https://www.liveagent.com/wp/urlslab-download/453142969dd562365ee60bdaa3786b2f/kb_customer_portal_05-1-517x335.png 517w, https://www.liveagent.com/wp/urlslab-download/ac7db5e34b31d39c9fee4be8315e651e/kb_customer_portal_05-1-617x400.png 617w, https://www.liveagent.com/wp/urlslab-download/a0edf07997bb092e6e15b8f03e60d562/kb_customer_portal_05-1-185x120.png 185w, https://www.liveagent.com/wp/urlslab-download/f989d393b33410c2529bcc477fa85fb9/kb_customer_portal_05-1-110x71.png 110w, https://www.liveagent.com/wp/urlslab-download/3760eae5759eb5e620d30321ed2be21e/kb_customer_portal_05-1-485x314.png 485w, https://www.liveagent.com/wp/urlslab-download/79791dd4574ae124e243a919b60ec1c4/kb_customer_portal_05-1.png 1189w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/18c66e364cbcf7d539d7e5125e94fa56/kb_customer_portal_05-1-1024x664.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="664" class="attachment-large size-large wp-image-706038" alt="Intuitive interface" data-src="https://www.liveagent.com/wp/urlslab-download/3b490bb718e9fe09e6f7acd27592c2d5/kb_customer_portal_05-1-1024x664.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-3360da9 elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="3360da9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-176d8812 wrapper" data-id="176d8812" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7d9b3689 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7d9b3689" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1f107da6" data-id="1f107da6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b30f3c7 elementor-widget elementor-widget-image" data-id="b30f3c7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/features/multilingual-support/" title="LiveAgent can speak your language too. Customize your experience and pick the interface language you and your agents prefer. It can be changed anytime." hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/37da6b31c7dcee1b613ed358d0baeda1/kb_customer_portal_06-1-1024x630.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/ccaff20f7dc2092efa9b5dc648f9079a/kb_customer_portal_06-1-300x185.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/89aa8cf56d12dc36b2dcf2cb91be7202/kb_customer_portal_06-1-768x472.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/d005410bb7a222261b0ef13236e15603/kb_customer_portal_06-1-81x50.png.webp 81w, https://www.liveagent.com/wp/urlslab-download/3430c4553dfd26846c023a3d210c8556/kb_customer_portal_06-1-41x25.png.webp 41w, https://www.liveagent.com/wp/urlslab-download/577f6c2b9c3a56a6f933dfe330b43696/kb_customer_portal_06-1-545x335.png.webp 545w, https://www.liveagent.com/wp/urlslab-download/67d1c0586d655c8260d565da34c338c4/kb_customer_portal_06-1-650x400.png.webp 650w, https://www.liveagent.com/wp/urlslab-download/671c15ae9fb799c558f20a54e92a102e/kb_customer_portal_06-1-185x114.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/655e0f7a1f4abfa45e7eb792cb5e181d/kb_customer_portal_06-1-110x68.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/eaa4ee2a499b88e0b5510e61f39a4fae/kb_customer_portal_06-1-485x298.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/c1bf1b95c5f75d46380e512ebee9eb63/kb_customer_portal_06-1.png.webp 1224w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b6a3c40842ef273bcb5896c31a0ea411/kb_customer_portal_06-1-1024x630.png 1024w, https://www.liveagent.com/wp/urlslab-download/7789b73be907f1d84754451635bd058f/kb_customer_portal_06-1-300x185.png 300w, https://www.liveagent.com/wp/urlslab-download/bf48cf9858dd8fab641e92dceb19498c/kb_customer_portal_06-1-768x472.png 768w, https://www.liveagent.com/wp/urlslab-download/f05112e3c31c78942622f821a26f39f4/kb_customer_portal_06-1-81x50.png 81w, https://www.liveagent.com/wp/urlslab-download/4c016366aba14b1cec737cd06d670c60/kb_customer_portal_06-1-41x25.png 41w, https://www.liveagent.com/wp/urlslab-download/94512b2ed637b72d5fa4d00a52dc75ae/kb_customer_portal_06-1-545x335.png 545w, https://www.liveagent.com/wp/urlslab-download/00652a4f013c260383b3fc0d7be2cc75/kb_customer_portal_06-1-650x400.png 650w, https://www.liveagent.com/wp/urlslab-download/a9cfc2ec7d2444a1abd164905abd90a9/kb_customer_portal_06-1-185x114.png 185w, https://www.liveagent.com/wp/urlslab-download/27ecac12b65da74160b3d10e2d2523ff/kb_customer_portal_06-1-110x68.png 110w, https://www.liveagent.com/wp/urlslab-download/2deaf0fdb47f5deec90ff0ad71d03ef5/kb_customer_portal_06-1-485x298.png 485w, https://www.liveagent.com/wp/urlslab-download/ac2e9143809cd278a2ed34f2b2becf7e/kb_customer_portal_06-1.png 1224w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/37da6b31c7dcee1b613ed358d0baeda1/kb_customer_portal_06-1-1024x630.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="630" class="attachment-large size-large wp-image-706067" alt="Simple organizing" data-src="https://www.liveagent.com/wp/urlslab-download/b6a3c40842ef273bcb5896c31a0ea411/kb_customer_portal_06-1-1024x630.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></picture> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ee05132" data-id="ee05132" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1969d8f6 tag elementor-widget elementor-widget-text-editor" data-id="1969d8f6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Simple organizing</strong></p> </div> </div> <div class="elementor-element elementor-element-1fe46daa elementor-widget elementor-widget-heading" data-id="1fe46daa" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-categories">Categories</h2> </div> </div> <div class="elementor-element elementor-element-52b7d055 elementor-widget elementor-widget-text-editor" data-id="52b7d055" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">The whole point of utilizing an online knowledge base software solution is for it to be easily searchable. However, the more content your business makes, the more it can get chaotic. As a result, LiveAgent allows you to create categories for your customers, and you won’t get lost in the content. Create various categories for the most common topics that need to be answered and divide learning content as you see fit.</p> </div> </div> <div class="elementor-element elementor-element-6c51b16f checklist elementor-widget elementor-widget-text-editor" data-id="6c51b16f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Improve sharing of knowledge with categories</li><li>Make your articles easy to find according to relevant topics</li></ul> </div> </div> <div class="elementor-element elementor-element-67b4ba2f learn-more elementor-widget elementor-widget-text-editor" data-id="67b4ba2f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/knowledge-base/" class=" icn-after-arrow-right" title="Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own." hreflang="en-US" onover-preload="1">Learn more about knowlege base categories<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-13931b06 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="13931b06" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6557ce6d wrapper" data-id="6557ce6d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1ec8d281 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1ec8d281" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6fddbcd2" data-id="6fddbcd2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-25c6cf22 tag elementor-widget elementor-widget-text-editor" data-id="25c6cf22" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Worldwide reach</strong></p> </div> </div> <div class="elementor-element elementor-element-6de81798 elementor-widget elementor-widget-heading" data-id="6de81798" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-multi-language-support">Multi-language support</h2> </div> </div> <div class="elementor-element elementor-element-e1b2d5 elementor-widget elementor-widget-text-editor" data-id="e1b2d5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">LiveAgent’s knowledge base solution is an excellent way to offer a self-service option 24/7 in multiple countries. Your business only needs to create essential articles and provide them in languages that your customers need. This solution can improve customer experience and, thus, customer satisfaction. Create a category for each language to update your knowledge base content for new audiences.</p> </div> </div> <div class="elementor-element elementor-element-6fce1b3b checklist elementor-widget elementor-widget-text-editor" data-id="6fce1b3b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Create knowledge base content for multiple languages</li><li>Reach more audiences with your public knowledge bases</li></ul> </div> </div> <div class="elementor-element elementor-element-f8d0ccc learn-more elementor-widget elementor-widget-text-editor" data-id="f8d0ccc" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/multilingual-support/" class=" icn-after-arrow-right" title="LiveAgent can speak your language too. Customize your experience and pick the interface language you and your agents prefer. It can be changed anytime." hreflang="en-US" onover-preload="1">Learn more about multilingual support<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7407b007" data-id="7407b007" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-102faf5 elementor-widget elementor-widget-image" data-id="102faf5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b4df649235fa130b644dca5d4432e02e/kb_customer_portal_07-1-1024x572.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/2682ec7d81e2f8852abf681fc8484676/kb_customer_portal_07-1-300x168.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/a068491b351c3a1ebbe6839e541ae05b/kb_customer_portal_07-1-768x429.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/7599cd2a5eb88e0f00adc7ffedce6249/kb_customer_portal_07-1-89x50.png.webp 89w, https://www.liveagent.com/wp/urlslab-download/12f4bb44ebe5b64ef7b387bb17a3c407/kb_customer_portal_07-1-45x25.png.webp 45w, https://www.liveagent.com/wp/urlslab-download/f57f7e8cc4f30def38c222a39a5d1dcb/kb_customer_portal_07-1-599x335.png.webp 599w, https://www.liveagent.com/wp/urlslab-download/b35a4f725c934f1547018963d4069a03/kb_customer_portal_07-1-700x391.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/73bb5ba11eae69b6f282d238ac198a9c/kb_customer_portal_07-1-185x103.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/8ffce3876506b94b7cd51de85bce1da6/kb_customer_portal_07-1-110x61.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/83781fe691478e4afdbf6f0609571f99/kb_customer_portal_07-1-485x271.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/eac903ac2a27def5847ce6c45687f229/kb_customer_portal_07-1.png.webp 1172w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/20f74a770924e5e759622ee2e698d3f2/kb_customer_portal_07-1-1024x572.png 1024w, https://www.liveagent.com/wp/urlslab-download/6d40ad9eb27ccbb2ff89539982d81a56/kb_customer_portal_07-1-300x168.png 300w, https://www.liveagent.com/wp/urlslab-download/de4224c4ebb4ae04914331d8e69cd0e1/kb_customer_portal_07-1-768x429.png 768w, https://www.liveagent.com/wp/urlslab-download/ca67d4d0c7703a721d379213fc19eb16/kb_customer_portal_07-1-89x50.png 89w, https://www.liveagent.com/wp/urlslab-download/76c5209bf4d0769b6e42671487a203cb/kb_customer_portal_07-1-45x25.png 45w, https://www.liveagent.com/wp/urlslab-download/b153046b58f0ee26d9935581852eed59/kb_customer_portal_07-1-599x335.png 599w, https://www.liveagent.com/wp/urlslab-download/5201f7b67ede2b9a37cedea598541f13/kb_customer_portal_07-1-700x391.png 700w, https://www.liveagent.com/wp/urlslab-download/9cbb183648948f6fd3c00f836950e009/kb_customer_portal_07-1-185x103.png 185w, https://www.liveagent.com/wp/urlslab-download/4957ba3f14f76084f3a05a6e5269b1d0/kb_customer_portal_07-1-110x61.png 110w, https://www.liveagent.com/wp/urlslab-download/4f90b8e612ad0a03d97924edc91de77e/kb_customer_portal_07-1-485x271.png 485w, https://www.liveagent.com/wp/urlslab-download/11735fc9a59c847ff86e8d455c113cf6/kb_customer_portal_07-1.png 1172w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b4df649235fa130b644dca5d4432e02e/kb_customer_portal_07-1-1024x572.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="572" class="attachment-large size-large wp-image-706096" alt="Worldwide reach" data-src="https://www.liveagent.com/wp/urlslab-download/20f74a770924e5e759622ee2e698d3f2/kb_customer_portal_07-1-1024x572.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4a72dc9e elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="4a72dc9e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-663c334 wrapper" data-id="663c334" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-326c6ff3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="326c6ff3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2ddc0211" data-id="2ddc0211" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ecbd238 elementor-widget elementor-widget-image" data-id="4ecbd238" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/features/multilingual-support/" title="LiveAgent can speak your language too. Customize your experience and pick the interface language you and your agents prefer. It can be changed anytime." hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ccc83822d7fc91810168d160b37307e3/kb_customer_portal_08-1-1024x880.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/8bba415deb0a243204cc78ec4e9a76dd/kb_customer_portal_08-1-300x258.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/e8de265cfd9dacfb682d51dddb1611bd/kb_customer_portal_08-1-768x660.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/580981aea21c81b2837623a298dfbfe6/kb_customer_portal_08-1-58x50.png.webp 58w, https://www.liveagent.com/wp/urlslab-download/843f0b4a90f0593d63497f9b2c08660c/kb_customer_portal_08-1-29x25.png.webp 29w, https://www.liveagent.com/wp/urlslab-download/9ad9f7241fbc7cf7d79f5f6858e7c545/kb_customer_portal_08-1-390x335.png.webp 390w, https://www.liveagent.com/wp/urlslab-download/dc543fb57bbb0e8558074d3ab89cf3b4/kb_customer_portal_08-1-466x400.png.webp 466w, https://www.liveagent.com/wp/urlslab-download/913775dfbb4858230352a7e99f16ab35/kb_customer_portal_08-1-185x159.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/61ec308a910895950004151736dd0483/kb_customer_portal_08-1-110x95.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/e72f75b4a8ae004ca91c26546ba29e6f/kb_customer_portal_08-1-485x417.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/f5dd258fabb9f7e7abfd4989adc6a503/kb_customer_portal_08-1.png.webp 1271w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/55babbfcce2c8ec5c8f491a14e32f252/kb_customer_portal_08-1-1024x880.png 1024w, https://www.liveagent.com/wp/urlslab-download/4f28e99c3a1156ef170163985bc0561c/kb_customer_portal_08-1-300x258.png 300w, https://www.liveagent.com/wp/urlslab-download/82831aa2a67c38f8c5208ac24c2a2a1c/kb_customer_portal_08-1-768x660.png 768w, https://www.liveagent.com/wp/urlslab-download/643625ac214c2fc188e5fa50bb238825/kb_customer_portal_08-1-58x50.png 58w, https://www.liveagent.com/wp/urlslab-download/d95f4c7bffbd4f0a0923dbe159410773/kb_customer_portal_08-1-29x25.png 29w, https://www.liveagent.com/wp/urlslab-download/29440ce9bedfe85980b5d229c144fd40/kb_customer_portal_08-1-390x335.png 390w, https://www.liveagent.com/wp/urlslab-download/f21ec8a1aceaa3ff554da0743dc44795/kb_customer_portal_08-1-466x400.png 466w, https://www.liveagent.com/wp/urlslab-download/605a13f1e0e8710563c49d311caea142/kb_customer_portal_08-1-185x159.png 185w, https://www.liveagent.com/wp/urlslab-download/771f0638419fcdb3e2713c02057a6091/kb_customer_portal_08-1-110x95.png 110w, https://www.liveagent.com/wp/urlslab-download/c3170a0b49f1ca57fe91195b15a9761a/kb_customer_portal_08-1-485x417.png 485w, https://www.liveagent.com/wp/urlslab-download/f60345d7ff3c72c573aa13f131d5f4ac/kb_customer_portal_08-1.png 1271w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ccc83822d7fc91810168d160b37307e3/kb_customer_portal_08-1-1024x880.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="880" class="attachment-large size-large wp-image-706126" alt="Multi-knowledge base" data-src="https://www.liveagent.com/wp/urlslab-download/55babbfcce2c8ec5c8f491a14e32f252/kb_customer_portal_08-1-1024x880.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"></picture> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2910ba32" data-id="2910ba32" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4e317693 tag elementor-widget elementor-widget-text-editor" data-id="4e317693" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Multi-knowledge base</strong></p> </div> </div> <div class="elementor-element elementor-element-4dd5e9c1 elementor-widget elementor-widget-heading" data-id="4dd5e9c1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-multi-knowledge-base-support">Multi-knowledge base support</h2> </div> </div> <div class="elementor-element elementor-element-56f9f753 elementor-widget elementor-widget-text-editor" data-id="56f9f753" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">A multi-knowledge base comes in very handy if your company sells several products, brands, or provides several independent services. A single LiveAgent account gives you the opportunity to create unlimited knowledge bases, with each of them having its own unique design, settings, and content. Provide your customers with the knowledge they want with stunning guides.</p> </div> </div> <div class="elementor-element elementor-element-be6f5f6 checklist elementor-widget elementor-widget-text-editor" data-id="be6f5f6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Manage multiple external knowledge bases</li><li>Create multiple private knowledge bases for agents</li></ul> </div> </div> <div class="elementor-element elementor-element-d02b7f2 learn-more elementor-widget elementor-widget-text-editor" data-id="d02b7f2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/multi-knowledge-base/" class=" icn-after-arrow-right" title="Create unique customer portals with LiveAgent's Multi Knowledge Base, offering articles, forums, and feedback boards tailored to your brand. Start your free trial today and enhance your customer support experience!" hreflang="en-US" onover-preload="1">Learn more about multi-knowledge base<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-ffdd226 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="ffdd226" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c58ba3 wrapper" data-id="c58ba3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-771b887d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="771b887d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7becb648" data-id="7becb648" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-29a8737e tag elementor-widget elementor-widget-text-editor" data-id="29a8737e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>User manuals</strong></p> </div> </div> <div class="elementor-element elementor-element-41bb74d2 elementor-widget elementor-widget-heading" data-id="41bb74d2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-articles">Articles</h2> </div> </div> <div class="elementor-element elementor-element-775a742 elementor-widget elementor-widget-text-editor" data-id="775a742" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Write comprehensive articles filled with useful information and keep them organized and easy to find. Articles are easy to write with LiveAgent’s WYSIWYG editor. Spread knowledge and let your customers find solutions on their own. Looking to educate your customer support team members? Internal knowledge base articles can serve as educational material and they can help your agents solve issues faster.</p> </div> </div> <div class="elementor-element elementor-element-2aae929b checklist elementor-widget elementor-widget-text-editor" data-id="2aae929b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Write comprehensive articles and guides for solving issues</li><li>Educate your customer support teams and make them experts</li></ul> </div> </div> <div class="elementor-element elementor-element-5fe5f2ce learn-more elementor-widget elementor-widget-text-editor" data-id="5fe5f2ce" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/features/wysiwyg-editor-for-articles/" class=" icn-after-arrow-right" title="Discover the power of LiveAgent's WYSIWYG editor to create professional and visually appealing knowledge base articles. Perfect for all users, even the less tech-savvy, with features like bold text, bullet points, and more. Start your free trial today and enhance your customer support effortlessly!" hreflang="en-US" onover-preload="1">Learn more about articles<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-31c62c05" data-id="31c62c05" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1281c98 elementor-widget elementor-widget-image" data-id="1281c98" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/26e58ae41e410bf45f10b982e0d5e990/kb_customer_portal_09-1-1024x737.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/6f4ded08514251e3d6910c6e17718316/kb_customer_portal_09-1-300x216.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/8ca080627a782faa35ddf29b6f7aebae/kb_customer_portal_09-1-768x553.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/c5f163fa453dd8168f5702fc1fc3224e/kb_customer_portal_09-1-69x50.png.webp 69w, https://www.liveagent.com/wp/urlslab-download/4947e62e10304ac5bf610ea42b48f4f1/kb_customer_portal_09-1-35x25.png.webp 35w, https://www.liveagent.com/wp/urlslab-download/334c2117c247bdcca0b4b959c8db3b2f/kb_customer_portal_09-1-466x335.png.webp 466w, https://www.liveagent.com/wp/urlslab-download/30da0ceaec0934cc3641aeccc789db81/kb_customer_portal_09-1-556x400.png.webp 556w, https://www.liveagent.com/wp/urlslab-download/c65d1f32fc75690884c3ddce54b75946/kb_customer_portal_09-1-185x133.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/c997ecd3d99e45300e4d17ef694d88b0/kb_customer_portal_09-1-110x79.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/89b1f6f4a3f4e95ea6d6a246eb7c1994/kb_customer_portal_09-1-485x349.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/6ecf15851453f4e72f6006f3458b65c1/kb_customer_portal_09-1.png.webp 1145w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0825bdaed2cb281c0ac53a5987ace586/kb_customer_portal_09-1-1024x737.png 1024w, https://www.liveagent.com/wp/urlslab-download/f6dfa85efe2ff2598cffeb2ba60011c5/kb_customer_portal_09-1-300x216.png 300w, https://www.liveagent.com/wp/urlslab-download/1e6cd0921a2de065b04fcf195797ced9/kb_customer_portal_09-1-768x553.png 768w, https://www.liveagent.com/wp/urlslab-download/a3be314cffe17af06b782ffe02525c96/kb_customer_portal_09-1-69x50.png 69w, https://www.liveagent.com/wp/urlslab-download/86cb1af355c0d1ed43139763c46660f6/kb_customer_portal_09-1-35x25.png 35w, https://www.liveagent.com/wp/urlslab-download/206f933067fecded338d334cad3f613d/kb_customer_portal_09-1-466x335.png 466w, https://www.liveagent.com/wp/urlslab-download/080dc275083e3cdc2c0da71ef6c7bbfc/kb_customer_portal_09-1-556x400.png 556w, https://www.liveagent.com/wp/urlslab-download/318d5b49bcd22c4cf5bb85b9e094ac92/kb_customer_portal_09-1-185x133.png 185w, https://www.liveagent.com/wp/urlslab-download/5b54127766ac5c2cda21417524c316d0/kb_customer_portal_09-1-110x79.png 110w, https://www.liveagent.com/wp/urlslab-download/6955dafe3d37542d25aec34c68c49347/kb_customer_portal_09-1-485x349.png 485w, https://www.liveagent.com/wp/urlslab-download/89a7d22ea71db2d633fb14707faff359/kb_customer_portal_09-1.png 1145w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/26e58ae41e410bf45f10b982e0d5e990/kb_customer_portal_09-1-1024x737.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="737" class="attachment-large size-large wp-image-706157" alt="User manuals" data-src="https://www.liveagent.com/wp/urlslab-download/0825bdaed2cb281c0ac53a5987ace586/kb_customer_portal_09-1-1024x737.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-12913161 elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="12913161" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58d9c8ab wrapper" data-id="58d9c8ab" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3b514d52 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3b514d52" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17d5f968" data-id="17d5f968" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3e81d220 elementor-widget elementor-widget-image" data-id="3e81d220" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/features/multilingual-support/" title="LiveAgent can speak your language too. Customize your experience and pick the interface language you and your agents prefer. It can be changed anytime." hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/cb395358371b72faa8ece9c1006ee233/kb_customer_portal_10-1-1024x729.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/220d6d3a074674458b7edd616e9b548f/kb_customer_portal_10-1-300x214.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/b05026d258ab357fe6a1b9f0ea09b55c/kb_customer_portal_10-1-768x547.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/ef6cca2de20f7bb4fef19b2e241b3c41/kb_customer_portal_10-1-70x50.png.webp 70w, https://www.liveagent.com/wp/urlslab-download/ded99bb65acfd45289967f41599f0ad6/kb_customer_portal_10-1-35x25.png.webp 35w, https://www.liveagent.com/wp/urlslab-download/45b400e1d73b229670b7322b6ff23954/kb_customer_portal_10-1-471x335.png.webp 471w, https://www.liveagent.com/wp/urlslab-download/97fa1a7d671592f033e0dcfb208265f1/kb_customer_portal_10-1-562x400.png.webp 562w, https://www.liveagent.com/wp/urlslab-download/44ebe49cbccd5e6108bfb68c24e618c6/kb_customer_portal_10-1-185x132.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/49cee20d7a076d079c4676126ea2cd18/kb_customer_portal_10-1-110x78.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/dac41aa6031c4dc5bbccef72e4e1457a/kb_customer_portal_10-1-485x345.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/8dc93587a3c8a1c453bdd4835e5d4130/kb_customer_portal_10-1.png.webp 1156w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/92946b9f7710bfa403c09cd9040faf1c/kb_customer_portal_10-1-1024x729.png 1024w, https://www.liveagent.com/wp/urlslab-download/0a1f3961a09c132aa6ce6d4d7e7ac7f1/kb_customer_portal_10-1-300x214.png 300w, https://www.liveagent.com/wp/urlslab-download/c4a10113274417d1ceb55af5499e3f9c/kb_customer_portal_10-1-768x547.png 768w, https://www.liveagent.com/wp/urlslab-download/a49ae87e9cb0014b39e6bbe649753c3a/kb_customer_portal_10-1-70x50.png 70w, https://www.liveagent.com/wp/urlslab-download/b733d6173f71507f9cf9c05baa8b2cc2/kb_customer_portal_10-1-35x25.png 35w, https://www.liveagent.com/wp/urlslab-download/1987fb696f2a6b79e64005744187af47/kb_customer_portal_10-1-471x335.png 471w, https://www.liveagent.com/wp/urlslab-download/e0266e5319a311e7588f5ede064fa015/kb_customer_portal_10-1-562x400.png 562w, https://www.liveagent.com/wp/urlslab-download/91a3fe3a418b4a258f3a7faa4de161fa/kb_customer_portal_10-1-185x132.png 185w, https://www.liveagent.com/wp/urlslab-download/57ec4d3404d035e1ff7305ee2209fde8/kb_customer_portal_10-1-110x78.png 110w, https://www.liveagent.com/wp/urlslab-download/a9c967bf16e6f4e720a9725effa0c6fa/kb_customer_portal_10-1-485x345.png 485w, https://www.liveagent.com/wp/urlslab-download/b360809acfb6c0513150bbcbc848c19c/kb_customer_portal_10-1.png 1156w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/cb395358371b72faa8ece9c1006ee233/kb_customer_portal_10-1-1024x729.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="729" class="attachment-large size-large wp-image-706187" alt="File support" data-src="https://www.liveagent.com/wp/urlslab-download/92946b9f7710bfa403c09cd9040faf1c/kb_customer_portal_10-1-1024x729.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-43a4af4f" data-id="43a4af4f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2502ee46 tag elementor-widget elementor-widget-text-editor" data-id="2502ee46" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>File support</strong></p> </div> </div> <div class="elementor-element elementor-element-5c0a2793 elementor-widget elementor-widget-heading" data-id="5c0a2793" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-attachments">Attachments</h2> </div> </div> <div class="elementor-element elementor-element-4324d623 elementor-widget elementor-widget-text-editor" data-id="4324d623" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">Looking to enhance your written knowledge with attachments? With knowledge base software, businesses can easily create and upload various content to their knowledge base, improving the overall customer experience and increasing brand loyalty. Add pictures, screenshots, photos, and audio files such as recordings or even video files and embed videos from services like YouTube.</p> <p class="urlslab-skip-keywords">Attachments can make your articles easier to comprehend and read or make them more entertaining. Add video tutorials or demos to your how-to guides, or show step-by-step instructions with product screenshots.</p> </div> </div> <div class="elementor-element elementor-element-61cc6ce0 checklist elementor-widget elementor-widget-text-editor" data-id="61cc6ce0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Add all important types of attachment types to your articles</li><li>Enhance your articles with pictures, videos, or voice recordings</li></ul> </div> </div> <div class="elementor-element elementor-element-62dc9b0c learn-more elementor-widget elementor-widget-text-editor" data-id="62dc9b0c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/features/" class=" icn-after-arrow-right" urlslab_href_old="/features/attachments-in-articles/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="en-US" onover-preload="1">Learn more about attachments<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5f29ffad elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="5f29ffad" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44d407c5 wrapper" data-id="44d407c5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-46edef5b badge elementor-widget elementor-widget-image" data-id="46edef5b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.liveagent.com/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"> </div> </div> <div class="elementor-element elementor-element-456c000f elementor-widget elementor-widget-heading" data-id="456c000f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-start-using-liveagent-now">Start using LiveAgent now!</h2> </div> </div> <div class="elementor-element elementor-element-1e355a80 elementor-widget elementor-widget-text-editor" data-id="1e355a80" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Try all that we have to offer with a free 30-day trial</p> </div> </div> <div class="elementor-element elementor-element-2556865c startusing elementor-widget elementor-widget-html" data-id="2556865c" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="/trial/" class="Button Button--full" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Get Started | 30 days free</span> </a> <a href="/demo/" class="Button Button--outline" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!" hreflang="en-US" onover-preload="1"> <span>Schedule a Demo</span> </a> </div> </div> </div> <div class="elementor-element elementor-element-6a061d64 elementor-widget elementor-widget-html" data-id="6a061d64" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc" style="justify-content: center;"> <li>✓ No setup fee </li> <li>✓ Customer service 24/7 </li> <li>✓ No credit card required </li> <li>✓ Cancel any time</li> </ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-44f9e1d0 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="44f9e1d0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c41c5d3 wrapper" data-id="6c41c5d3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-636ad452 elementor-widget elementor-widget-heading" data-id="636ad452" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-improve-business-processes-with-a-knowledge-base-platform">Improve business processes<br> with a <span>knowledge base platform</span></h2> </div> </div> <div class="elementor-element elementor-element-1994eadd elementor-widget elementor-widget-text-editor" data-id="1994eadd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>You know your customers the best. Give them the information they need and focus on their satisfaction.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5490ad35 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5490ad35" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5d831bcf" data-id="5d831bcf" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2d67bd9c elementor-widget elementor-widget-image" data-id="2d67bd9c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-233911" alt="Clock icon" data-src="https://www.liveagent.com/wp/urlslab-download/e6296dbc581497fd6e12d1d85b067a09/Clock-4.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"> </div> </div> <div class="elementor-element elementor-element-21cf3579 elementor-widget elementor-widget-heading" data-id="21cf3579" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default" id="h-impatient-customers-seeking-help">Impatient customers seeking help </h3> </div> </div> <div class="elementor-element elementor-element-6f55a96e elementor-widget elementor-widget-text-editor" data-id="6f55a96e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>A well-written <a href="https://www.liveagent.com/templates/knowledge-base/" title="Create a comprehensive self-service knowledge base with LiveAgent's templates, guides, FAQs, and tutorials. Start building now!" hreflang="en-US" onover-preload="1">knowledge base article</a> provides your customers with the fastest assistance. Draft, design, and edit all knowledge base articles with a WYSIWYG editor.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-24dd4afd" data-id="24dd4afd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b196e3c elementor-widget elementor-widget-image" data-id="1b196e3c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246127" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/afb68b727c1ea000d2c28db6a9ff616f/Lost.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"> </div> </div> <div class="elementor-element elementor-element-59a10be8 elementor-widget elementor-widget-heading" data-id="59a10be8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default" id="h-lost-and-confused-customers">Lost and confused customers </h3> </div> </div> <div class="elementor-element elementor-element-3d3252f4 elementor-widget elementor-widget-text-editor" data-id="3d3252f4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Lost customers can churn. To prevent that, create FAQs (frequently asked questions) and technical product guides as a part of your support portal.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7908af85" data-id="7908af85" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-770e9948 elementor-widget elementor-widget-image" data-id="770e9948" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246357" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/cb4940a4bf7a1fc8eac81d086b30787c/Clock-5.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"> </div> </div> <div class="elementor-element elementor-element-4668f51 elementor-widget elementor-widget-heading" data-id="4668f51" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default" id="h-overloaded-customer-support">Overloaded customer support </h3> </div> </div> <div class="elementor-element elementor-element-75cb1fe4 elementor-widget elementor-widget-text-editor" data-id="75cb1fe4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Do you want to provide stellar <a href="https://www.liveagent.com/customer-service-software/" title="Acquiring customer service software is a significant investment, so we’ve created a list of the top 10 solutions you should consider." hreflang="en-US" onover-preload="1">customer service</a> with limited resources? Decrease the load of incoming emails and chats by creating a knowledge base.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-3ab0cef5 elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="3ab0cef5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56d77677 wrapper" data-id="56d77677" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3194ed85 elementor-widget elementor-widget-heading" data-id="3194ed85" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-common-reasons-why-companies-switch-to-knowledge-base-software">Common reasons why companies switch to knowledge base software</h2> </div> </div> <div class="elementor-element elementor-element-2cba027d elementor-widget elementor-widget-text-editor" data-id="2cba027d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Improve your business in all important aspects and start meeting customer expectations with the right <a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">knowledge base solution</a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6c6d9e84 IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6c6d9e84" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-447225e1" data-id="447225e1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-284a5385 elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="284a5385" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#gainSuccess" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:serif="http://www.serif.com/" width="20" height="20" viewbox="0 0 20 20" xml:space="preserve"><path d="m 11.071816,0.19979284 a 0.57566291,0.57566291 0 0 0 -0.67079,0.59396773 C 10.441036,1.674526 10.285663,2.2892196 10.157443,2.7592879 10.036231,3.1617129 9.9998838,3.1871442 9.6496658,4.1064891 a 0.57566291,0.57566291 0 0 0 -0.0057,0.016863 C 9.2443781,5.2781572 9.2999278,5.2895027 9.0051079,5.9633409 a 0.57566291,0.57566291 0 0 0 -0.00562,0.011242 C 8.7112189,6.6746211 8.4320067,7.1100731 8.2312636,7.391112 a 0.57566291,0.57566291 0 0 0 -0.00937,0.016863 C 7.8758177,7.9270866 7.7310987,8.1215875 7.457415,8.2736317 a 0.57566291,0.57566291 0 0 0 -0.00937,0.00562 C 7.2416637,8.399646 6.9871208,8.4493665 6.7660182,8.4684982 V 7.160645 A 0.57566291,0.57566291 0 0 0 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-0.134908,0.914373 c -0.09239,-0.0923 0.04952,0.06276 0.11055,0.222972 0.06008,0.157728 0.100219,0.367168 0.07307,0.601463 -0.04417,0.280974 -0.190226,0.502826 -0.352259,0.668915 -0.08174,0.08378 -0.163594,0.150406 -0.228593,0.198615 -0.0325,0.02411 -0.06126,0.04282 -0.08619,0.05996 -0.02492,0.01713 0.01192,-0.03816 -0.129286,0.103054 a 0.57566291,0.57566291 0 0 0 -0.151772,0.547125 c 0.05976,0.239172 0.128663,0.446408 0.04685,0.753233 -0.104995,0.363517 -0.466824,0.672088 -0.991195,0.771971 h -0.0019 l -0.0019,0.0019 c -0.500893,0.09137 -0.969006,0.216275 -1.40716,0.297921 -0.711432,0.04573 -1.388252,0.129286 -2.076076,0.129286 a 0.57566291,0.57566291 0 0 0 -0.02436,0 c -1.024099,0.04264 -2.00234,0.04155 -2.9379852,0 C 9.13041,18.14446 8.3648084,17.945858 7.5117569,17.541028 7.2504895,17.410436 7.0156587,17.294012 6.7847553,17.177528 6.855383,15.321526 6.8337408,12.09887 6.8653251,9.4896733 7.2385302,9.4746883 7.5796034,9.5303014 8.0214075,9.2741958 8.5294683,8.9899673 8.8230893,8.5764064 9.1737423,8.0506598 9.4104066,7.7185255 9.7413708,7.1959236 10.063757,6.4130326 10.373149,5.7041523 10.351766,5.6039984 10.727052,4.5168327 l 0.0057,-0.016863 c 0.335902,-0.8803518 0.395362,-0.9661072 0.532097,-1.42215 a 0.57566291,0.57566291 0 0 0 0.0037,-0.01499 c 0.08291,-0.3039289 0.116237,-0.9131545 0.174256,-1.4315184 z M 1.1504936,7.7358756 H 5.6136833 V 18.657762 H 1.1504936 Z"></path></svg> </span> <span class="elementor-icon-list-text">Gain an advantage</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#customerSatisfaction" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:serif="http://www.serif.com/" width="20" height="20" viewbox="0 0 20 20" xml:space="preserve"><path d="M 10.084209,1.0930993e-7 C 9.9167991,1.0930993e-7 9.7764055,0.14039389 9.7764055,0.30780409 V 1.9165154 c 0,0.1674104 0.1403936,0.306352 0.3078035,0.306352 0.167411,0 0.306352,-0.1389417 0.306352,-0.306352 V 0.30780409 C 10.390561,0.14039389 10.251621,1.0930993e-7 10.084209,1.0930993e-7 Z M 5.6515419,2.3274046 C 5.5923705,2.3270223 5.5323732,2.3447315 5.4802171,2.3796732 5.341134,2.4728516 5.3028284,2.6659987 5.3960066,2.8050815 L 6.342649,4.2192375 C 6.4358272,4.3583204 6.6304263,4.3966262 6.7695092,4.303448 6.9085923,4.2102697 6.945446,4.0156706 6.8522678,3.8765878 L 5.9056254,2.4624318 C 5.8473891,2.3755051 5.750161,2.3280418 5.6515419,2.3274046 Z m 8.9335741,0.03049 c -0.09886,9.887e-4 -0.195846,0.049553 -0.254083,0.1364792 l -0.927768,1.3851181 c -0.09318,0.1390824 -0.05632,0.3322284 0.08276,0.4254083 0.139082,0.093179 0.335133,0.054871 0.428312,-0.084211 l 0.927768,-1.3851181 c 0.09318,-0.139083 0.05342,-0.3336804 -0.08566,-0.4268603 -0.05216,-0.034942 -0.112012,-0.051411 -0.171326,-0.050816 z M 9.9999989,3.0620688 c -1.0589866,0 -1.9165152,0.9247268 -1.9165152,1.9992739 0,1.0745522 0.8575286,1.9992742 1.9165152,1.9992742 1.0589821,0 1.9165151,-0.9247247 1.9165151,-1.9992742 0,-1.0745444 -0.857533,-1.9992738 -1.9165151,-1.9992739 z m 0,0.8929219 c 0.5094481,0 1.0250451,0.5245399 1.0250451,1.106352 0,0.5818217 -0.515597,1.106352 -1.0250451,1.106352 -0.5094584,0 -1.0250452,-0.5245329 -1.0250452,-1.106352 0,-0.5818095 0.5155868,-1.106352 1.0250452,-1.106352 z M 5.098366,4.9393826 c -0.2884768,0 -0.5884618,0.095284 -0.8130671,0.3324864 -0.2246059,0.2371978 -0.3063521,0.5367232 -0.3063521,0.8246823 0,0.2879591 0.081746,0.5874841 0.3063521,0.8246827 L 4.2606169,6.893647 c 0.7945676,0.9871984 1.5512853,1.9813191 2.3520869,2.9807622 v 3.9869318 5.692922 a 0.44606999,0.44606999 0 0 0 0.4471869,0.445735 h 2.9401086 2.9401077 a 0.44606999,0.44606999 0 0 0 0.447188,-0.445735 V 13.861341 9.8744095 C 14.18811,8.8749686 14.94486,7.8808576 15.739381,6.8936473 l -0.02468,0.027587 c 0.224624,-0.2371942 0.306352,-0.5367145 0.306352,-0.8246827 0,-0.2879682 -0.08173,-0.5874888 -0.306352,-0.8246823 -0.224598,-0.2372449 -0.524591,-0.3324864 -0.813067,-0.3324864 -0.288477,0 -0.589921,0.095241 -0.814519,0.3324864 C 13.150848,6.2606035 12.215393,7.2493786 11.27913,8.238112 H 8.7208702 C 7.7846208,7.2493786 6.8491448,6.2606043 5.9128849,5.271869 5.6882796,5.0346664 5.3868427,4.9393826 5.098366,4.9393826 Z m 0,0.89147 c 0.079125,0 0.1465062,0.033562 0.1669691,0.055173 0.9802778,1.0352208 1.9598345,2.0704011 2.9401086,3.105626 a 0.44606999,0.44606999 0 0 0 0.323775,0.1393829 h 2.9415603 a 0.44606999,0.44606999 0 0 0 0.323775,-0.1393833 c 0.980288,-1.0352249 1.959822,-2.0704044 2.940109,-3.105626 0.02042,-0.021568 0.08785,-0.055173 0.166969,-0.055173 0.07912,0 0.145098,0.033604 0.165517,0.055173 0.02046,0.021612 0.06244,0.1102859 0.06244,0.2105263 0,0.1002403 -0.04196,0.1889141 -0.06244,0.2105262 a 0.44606999,0.44606999 0 0 0 -0.02323,0.027586 C 14.2054,7.3765425 13.420996,8.4117191 12.593102,9.4402895 a 0.44606999,0.44606999 0 0 0 -0.09873,0.280217 V 13.414154 H 7.5056252 V 9.7205065 a 0.44606999,0.44606999 0 0 0 -0.09873,-0.280217 C 6.5790191,8.4117222 5.7946676,7.3765553 4.9560793,6.3346638 a 0.44606999,0.44606999 0 0 0 -0.02323,-0.027586 C 4.9123883,6.2854698 4.8704173,6.196801 4.8704173,6.0965515 c 0,-0.1002495 0.041971,-0.1889185 0.062432,-0.2105263 0.020463,-0.021611 0.086392,-0.055173 0.1655167,-0.055173 z m 2.4072592,8.4762234 h 4.9887478 v 4.801452 h -2.048639 v -2.659891 a 0.44602538,0.44602538 0 0 0 -0.4457351,-0.445735 0.44602538,0.44602538 0 0 0 -0.445735,0.445735 v 2.659891 H 7.5056252 Z"></path></svg> </span> <span class="elementor-icon-list-text">Meet expectations</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#improveRoi" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:serif="http://www.serif.com/" width="20" height="20" viewbox="0 0 20 20" xml:space="preserve"><path d="M 10,0 C 4.4839321,-1.1143567e-8 -1.1143562e-8,4.4839321 0,10 -2.2287144e-7,15.516068 4.4839319,20 10,20 15.516068,20 20,15.516068 20,10 20,4.4839319 15.516068,-2.2287143e-7 10,0 Z m 0,1.1421131 c 4.898424,-1e-7 8.857887,3.9594635 8.857887,8.8578869 0,4.898424 -3.959463,8.857887 -8.857887,8.857887 -4.8984234,0 -8.857887,-3.959463 -8.8578869,-8.857887 0,-0.1530762 0.00352,-0.30458 0.011161,-0.4557295 C 1.390149,4.8586324 5.2546525,1.142113 10,1.1421131 Z M 7.546503,5.6603423 A 0.75471713,1.1320763 0 0 0 6.7912947,6.7912947 0.75471713,1.1320763 0 0 0 7.546503,7.9241071 0.75471713,1.1320763 0 0 0 8.3017113,6.7912947 0.75471713,1.1320763 0 0 0 7.546503,5.6603423 Z m 4.906994,0 A 0.75471713,1.1320763 0 0 0 11.700149,6.7912947 0.75471713,1.1320763 0 0 0 12.453497,7.9241071 0.75471713,1.1320763 0 0 0 13.208706,6.7912947 0.75471713,1.1320763 0 0 0 12.453497,5.6603423 Z M 3.8039434,11.72619 c -0.2038578,-0.01469 -0.4073661,0.140161 -0.4073661,0.368304 0,0.108286 0.046078,0.207628 0.1320685,0.273437 0.6923136,0.52981 3.9505281,2.916667 6.4713542,2.916667 2.520759,0 5.778974,-2.386857 6.471354,-2.916667 0.086,-0.06581 0.132069,-0.165151 0.132069,-0.273437 0,-0.30419 -0.362253,-0.477804 -0.604539,-0.293899 C 14.82079,12.694975 12.144379,14.52939 10,14.52939 c -2.1444073,0 -4.8226881,-1.834415 -6.000744,-2.728795 -0.060571,-0.04598 -0.1273599,-0.06951 -0.1953126,-0.07441 z"></path></svg> </span> <span class="elementor-icon-list-text">Create customer loyalty</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4220648 IconTabs__content" data-id="4220648" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-625e2d62 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="625e2d62" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-62d712bf" data-id="62d712bf" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7d1b3d47 tag elementor-widget elementor-widget-text-editor" data-id="7d1b3d47" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Gain an advantage</strong></p> </div> </div> <div class="elementor-element elementor-element-76cd7b28 elementor-widget elementor-widget-heading" data-id="76cd7b28" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-get-ahead-of-the-competition">Get ahead of the competition</h2> </div> </div> <div class="elementor-element elementor-element-682331aa elementor-widget elementor-widget-text-editor" data-id="682331aa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="urlslab-skip-keywords">A majority of companies focus their customer service teams strictly on direct support. Get ahead with knowledge base management software and provide the right resources for customer self-service.</p> </div> </div> <div class="elementor-element elementor-element-365e9fca checklist elementor-widget elementor-widget-text-editor" data-id="365e9fca" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Get ahead with a fantastic knowledge base support</li><li>Improve your business with better customer service</li></ul> </div> </div> <div class="elementor-element elementor-element-5b9f3a4f learn-more elementor-widget elementor-widget-text-editor" data-id="5b9f3a4f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/research/" class=" icn-after-arrow-right" title="Customer service Benchmark Report Call center statistics 01 Call center benchmarks You will be in Good Hands!" hreflang="en-US" onover-preload="1">Find more statistics<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3d8b5340 IconTabs__block--chart" data-id="3d8b5340" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2af670b elementor-widget elementor-widget-image" data-id="2af670b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.com/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"> </div> </div> <div class="elementor-element elementor-element-8079a2 IconTabs__chartText elementor-widget elementor-widget-text-editor" data-id="8079a2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>1%</p> </div> </div> <div class="elementor-element elementor-element-d51234 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="d51234" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>of companies use knowledge bases</strong></p> <p>Don’t skimp on self-service and gain an edge over the competition with a <a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">knowledge base</a> for your customer base. Give your customers a reliable self help option</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-55be2c39 wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="55be2c39" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6a74d25a" data-id="6a74d25a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-66c6a955 tag elementor-widget elementor-widget-text-editor" data-id="66c6a955" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Meet expectations</strong></p> </div> </div> <div class="elementor-element elementor-element-5df80dc6 elementor-widget elementor-widget-heading" data-id="5df80dc6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-meet-customer-expectations">Meet customer expectations</h2> </div> </div> <div class="elementor-element elementor-element-6fe15e56 elementor-widget elementor-widget-text-editor" data-id="6fe15e56" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Customers expect relevant answers without the need to contact a customer support team. Our search functionality can help you provide instant answers, and decrease the number of customer queries.</p> </div> </div> <div class="elementor-element elementor-element-38282140 checklist elementor-widget elementor-widget-text-editor" data-id="38282140" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Increase customer satisfaction with a knowledge base</li><li>Provide instant answers and decrease ticket loads</li></ul> </div> </div> <div class="elementor-element elementor-element-452df5a6 learn-more elementor-widget elementor-widget-text-editor" data-id="452df5a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/research/" class=" icn-after-arrow-right" title="Customer service Benchmark Report Call center statistics 01 Call center benchmarks You will be in Good Hands!" hreflang="en-US" onover-preload="1">Find more statistics<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ddd188c IconTabs__block--chart" data-id="5ddd188c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cc8e44b elementor-widget elementor-widget-image" data-id="cc8e44b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.com/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"> </div> </div> <div class="elementor-element elementor-element-58a055e8 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="58a055e8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>66%</p> </div> </div> <div class="elementor-element elementor-element-379fbc68 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="379fbc68" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>of customers prefer self-service</strong></p> <p>The majority of customers try to solve their issues on their own before contacting customer support. Improve their satisfaction by providing powerful self-support tools.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-649ac74e wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="649ac74e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53aca88f" data-id="53aca88f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7df57be9 tag elementor-widget elementor-widget-text-editor" data-id="7df57be9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong><span style="white-space: pre-wrap;">Create customer loyalty</span></strong></p> </div> </div> <div class="elementor-element elementor-element-22982009 elementor-widget elementor-widget-heading" data-id="22982009" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-increase-your-earnings">Increase your earnings</h2> </div> </div> <div class="elementor-element elementor-element-1ec51f45 elementor-widget elementor-widget-text-editor" data-id="1ec51f45" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>The majority of knowledge base visitors turn into paying customers thanks to plenty of knowledge base articles. Broaden your customer base with effective knowledge base software.</p> </div> </div> <div class="elementor-element elementor-element-20b5b399 checklist elementor-widget elementor-widget-text-editor" data-id="20b5b399" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Attract more customers with informational content</li><li>Increase your return on investment and earnings</li></ul> </div> </div> <div class="elementor-element elementor-element-5348e37b learn-more elementor-widget elementor-widget-text-editor" data-id="5348e37b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/research/" class=" icn-after-arrow-right" title="Customer service Benchmark Report Call center statistics 01 Call center benchmarks You will be in Good Hands!" hreflang="en-US" onover-preload="1">Find more statistics<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cdc5a2e IconTabs__block--chart" data-id="4cdc5a2e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7e33e051 elementor-widget elementor-widget-image" data-id="7e33e051" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.com/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"> </div> </div> <div class="elementor-element elementor-element-5b7b405 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="5b7b405" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>90%</p> </div> </div> <div class="elementor-element elementor-element-57b28edf IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="57b28edf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>of customers come from knowledge bases</strong></p> <p>Knowledge base articles can help you get more customers and increase customer retention thanks to helpful and knowledgeable advice</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1fcbfec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1fcbfec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6f24a4f1" data-id="6f24a4f1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-17627b12 elementor-widget elementor-widget-shortcode" data-id="17627b12" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.com/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["livechat"]'); })() </script> <script data-src="https://www.liveagent.com/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-8020f8a Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8020f8a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-594a9112 wrapper" data-id="594a9112" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-73b9ebf8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="73b9ebf8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-178f5db6" data-id="178f5db6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1bd70aef tag elementor-widget elementor-widget-text-editor" data-id="1bd70aef" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Testimonials</strong></p> </div> </div> <div class="elementor-element elementor-element-42c8c0b5 elementor-widget elementor-widget-heading" data-id="42c8c0b5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-get-liveagent-and-join-7000-happy-clients">Get LiveAgent <br> and join 7000 happy clients</h2> </div> </div> <div class="elementor-element elementor-element-730c8cb0 elementor-widget elementor-widget-html" data-id="730c8cb0" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="/trial/" class="Button Button--full" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"><span>Sign up for FREE</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fd2154b" data-id="1fd2154b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63c90f47 elementor-widget elementor-widget-shortcode" data-id="63c90f47" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Roman Bosch" data-src="https://www.liveagent.com/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> <div class="SliderTestimonials__slider__content"> It’s a pleasure to have a great portal that improves our customer service. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Roman Bosch</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.liveagent.com/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Christine Preusler" data-src="https://www.liveagent.com/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent empowers our agents to provide better, faster, and more accurate support. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christine Preusler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7542ef290a14d95bafdb2549300661ec/hosting-advice-logo-black-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" alt="HostingAdvice" data-src="https://www.liveagent.com/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Karl Dieterich" data-src="https://www.liveagent.com/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Karl Dieterich</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.liveagent.com/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Hendrik Henze" data-src="https://www.liveagent.com/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"></picture> </div> <div class="SliderTestimonials__slider__content"> We have been using LiveAgent since August and we are really satisfied with it. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hendrik Henze</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HEWO Internetmarketing</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="HEWO Internetmarketing" data-src="https://www.liveagent.com/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Razvan Sava" data-src="https://www.liveagent.com/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"></picture> </div> <div class="SliderTestimonials__slider__content"> Since we are using LiveAgent our response time improved by 60%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Razvan Sava</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Webmaster Deals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Webmaster Deals" data-src="https://www.liveagent.com/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Taras Baca" data-src="https://www.liveagent.com/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"></picture> </div> <div class="SliderTestimonials__slider__content"> Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Taras Baca</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.liveagent.com/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Andrej Ftomin" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </div> <div class="SliderTestimonials__slider__content"> I have to say, I have never experienced such a professional customer approach. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Andrej Ftomin</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TAZAR Group</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="TAZAR Group" data-src="https://www.liveagent.com/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/14ca1621587296224d54f083920b9733/Matt-Janaway-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" alt="Matt Janaway" data-src="https://www.liveagent.com/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </div> <div class="SliderTestimonials__slider__content"> We find LiveAgent to be the best live chat solution by far. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Matt Janaway</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>The Workplace Depot</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/42fcb91f599c61212e0a02d691dd902b/the-workplace-depot-185x124.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" alt="The Workplace Depot" data-src="https://www.liveagent.com/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.liveagent.com/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"></picture> </div> <div class="SliderTestimonials__slider__content"> We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>CSI Products</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="CSI Products" data-src="https://www.liveagent.com/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.liveagent.com/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> <div class="SliderTestimonials__slider__content"> With LiveAgent we’re able to give our customers support wherever they are. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.liveagent.com/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Jens Malmqvist" data-src="https://www.liveagent.com/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> <div class="SliderTestimonials__slider__content"> I can recommend LiveAgent to anyone interested in making their customer service better and more effective. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jens Malmqvist</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.liveagent.com/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Catana Alexandru" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> <div class="SliderTestimonials__slider__content"> I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Catana Alexandru</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.liveagent.com/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Jan Wienk" data-src="https://www.liveagent.com/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> <div class="SliderTestimonials__slider__content"> With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jan Wienk</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.liveagent.com/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Allan Bjerkan" data-src="https://www.liveagent.com/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Allan Bjerkan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.liveagent.com/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Sissy Böttcher" data-src="https://www.liveagent.com/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> <div class="SliderTestimonials__slider__content"> We like it because it is easy to use and offers great functionality, such as useful reporting features. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Sissy Böttcher</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.liveagent.com/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Peter Koning" data-src="https://www.liveagent.com/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> <div class="SliderTestimonials__slider__content"> We love LiveAgent - it makes supporting our customers easy. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Peter Koning</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.liveagent.com/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Aranzazu F" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> <div class="SliderTestimonials__slider__content"> We like to offer our customers the best support experience. That’s why we chose LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Aranzazu F</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.liveagent.com/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Rick Nuske" data-src="https://www.liveagent.com/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> <div class="SliderTestimonials__slider__content"> From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rick Nuske</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.liveagent.com/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Vojtech Kelecsenyi" data-src="https://www.liveagent.com/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Vojtech Kelecsenyi</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.liveagent.com/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Rafael Kobalyan" data-src="https://www.liveagent.com/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> <div class="SliderTestimonials__slider__content"> Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rafael Kobalyan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/65955715f9a8de5cee6fd496f786bc05/betconstruct-logo-1-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/c6bd872ba8622eb6951d7a9d12acaf63/betconstruct-logo-1-185x185.png" alt="Betconstruct" data-src="https://www.liveagent.com/wp/urlslab-download/c6bd872ba8622eb6951d7a9d12acaf63/betconstruct-logo-1-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Martin Drugaj" data-src="https://www.liveagent.com/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> <div class="SliderTestimonials__slider__content"> We’ve been using LiveAgent since 2013. We can't imagine working without it. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Martin Drugaj</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.liveagent.com/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Ivan Golubović" data-src="https://www.liveagent.com/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> <div class="SliderTestimonials__slider__content"> It's a cost-effective solution that can help you with a large amount of support requests via different channels. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ivan Golubović</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.liveagent.com/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Rustem Gimaev" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> <div class="SliderTestimonials__slider__content"> Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rustem Gimaev</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Antalya Consulting Language Center</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Antalya Consulting Language Center" data-src="https://www.liveagent.com/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Randy Bryan" data-src="https://www.liveagent.com/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Randy Bryan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.liveagent.com/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Timothy G. Keys" data-src="https://www.liveagent.com/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"></picture> </div> <div class="SliderTestimonials__slider__content"> I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Timothy G. Keys</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.liveagent.com/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Mihaela Teodorescu " data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> <div class="SliderTestimonials__slider__content"> The support team always responded promptly with quick to implement solutions. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Mihaela Teodorescu </strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.liveagent.com/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="118"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Hilda Andrejkovičová" data-src="https://www.liveagent.com/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"></picture> </div> <div class="SliderTestimonials__slider__content"> It helps us categorize the nature of the tickets and statistically track what our clients need most. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hilda Andrejkovičová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.liveagent.com/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="120"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Alexandra Danišová" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="121"></picture> </div> <div class="SliderTestimonials__slider__content"> We see LiveAgent as a great tool for communicating with customers. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Alexandra Danišová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.liveagent.com/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="122"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Samuel Smahel" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="123"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Samuel Smahel</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.liveagent.com/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="124"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.liveagent.com/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="125"></picture> </div> <div class="SliderTestimonials__slider__content"> Simply put - LiveAgent beats everything out there at this, or even higher, price-points. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.liveagent.com/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="126"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-27fde666 elementor-section-full_width BlockPricing Block-orange--glass elementor-section-height-default elementor-section-height-default" data-id="27fde666" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-292787ef wrapper wrapper__wide" data-id="292787ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-8a3a62c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8a3a62c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-33715be6" data-id="33715be6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4777583b elementor-widget elementor-widget-heading" data-id="4777583b" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-the-best-value-for-your-money">The best value <span>for your money</span></h2> </div> </div> <div class="elementor-element elementor-element-4f3b87e0 elementor-widget elementor-widget-text-editor" data-id="4f3b87e0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>We carefully selected features in our pricing plans so you can pick the most affordable plan with the best value. Pay only for what you use without breaking your budget.</p> </div> </div> <div class="elementor-element elementor-element-670fa4bf elementor-widget elementor-widget-html" data-id="670fa4bf" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="pricing__tags"> <div class="pricing__tags__label">14 or 30 days free trial <div class="Tooltip"> <span class="fontello-info"></span> <span class="Tooltip__text">Free trial for 14 days with a free email, or 30 days with a company email</span> </div> </div> <div class="pricing__tags__label">No Credit Card required</div> <div class="pricing__tags__label">and many more</div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6edb30ef" data-id="6edb30ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-54008fc5 elementor-widget elementor-widget-shortcode" data-id="54008fc5" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="BlockPricing__container "> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$15</span> <span class="PricingTable__header__price__month">month</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-small-business">Small <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>Unlimited ticket history</span> </li> <li class="checkmark"> <span>3 email addresses</span> </li> <li class="checkmark"> <span>3 contact forms</span> </li> <li class="checkmark"> <span>1 API key</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/trial/" class="Button Button--outline" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Try for FREE</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$29</span> <span class="PricingTable__header__price__month">month</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-medium-business">Medium <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Everything in Small, plus</span> </li> <li class="checkmark"> <span>10 email addresses</span> </li> <li class="checkmark"> <span>3 live chat buttons</span> </li> <li class="checkmark"> <span>Departments management</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/trial/" class="Button Button--outline" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Try for FREE</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header popular"> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$49</span> <span class="PricingTable__header__price__month">month</span> </div> </div> <p class="PricingTable__header__most-popular">Most Popular</p> <div class="PricingTable__header__title"> <h3 id="h-large-business">Large <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Everything in Medium plus</span> </li> <li class="checkmark"> <span>40 email addresses</span> </li> <li class="checkmark"> <span>10 live chat buttons</span> </li> <li class="checkmark"> <span>WhatsApp</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/trial/" class="Button Button--outline" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Try for FREE</span> </a> </div> </div> </div> <div class="BlockPricing__container__item BlockPricing__container__item--last "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$0</span> <span class="PricingTable__header__price__month">month</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-free">Free </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>7 days ticket history</span> </li> <li class="checkmark"> <span>1 email address</span> </li> <li class="checkmark"> <span>1 chat button</span> </li> <li class="checkmark"> <span>1 contact form</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/free-account/" class="Button Button--outline" title="Sign up for LiveAgent's Small Business Plan for just $9/agent per month and enjoy enhanced features like 7-day ticket history, over 190 integrations, chat transcripts, and more. Start your free trial today—no credit card needed—and transform your customer service experience with award-winning support tools." hreflang="en-US" onover-preload="1"> <span>Create</span> </a> </div> </div> </div> </div> <div class="BlockPricing__button"> <a href="/pricing/" class="Button Button--full" title="LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo." hreflang="en-US" onover-preload="1"> <span>Compare plans</span> <span class="ButtonPricing--arrow">→</span> </a> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-e36420a elementor-section-full_width Text Text--faq Content elementor-section-height-default elementor-section-height-default" data-id="e36420a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1219c8d0 wrapper" data-id="1219c8d0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2decc08 elementor-widget elementor-widget-shortcode" data-id="2decc08" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6c13a601 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6c13a601" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1af91e61" data-id="1af91e61" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fe3e99e elementor-widget elementor-widget-shortcode" data-id="fe3e99e" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> <div class="elementor-element elementor-element-678ef0ac elementor-widget elementor-widget-shortcode" data-id="678ef0ac" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Related Articles to Knowledge base software</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.com/blog/ai-knowledge-base/" title="Explore the transformative potential of AI knowledge bases in 2024. 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Learn how they can revolutionize your business operations and drive efficiency." class="urlslab-rel-res-item-arrow" hreflang="en-US" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.com/free-knowledge-base-software/" title="If you're looking for a free knowledge base, LiveAgent can hook you up with one free of charge. Have a look at our help desk and find out more." hreflang="en-US" onover-preload="1"><img alt="If you're looking for a free knowledge base, LiveAgent can hook you up with one free of charge. 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Explore FAQs, and recommended software to enhance user engagement and streamline information access.</p><a href="https://www.liveagent.com/blog/knowledge-base-organization/" title="Looking to improve your knowledge base organization? Discover 8 effective steps to enhance structure, tagging, and user engagement." class="urlslab-rel-res-item-arrow" hreflang="en-US" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/trial/" class="Button Button--full" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. 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I am contacting you from https://www.liveagent.com/liveagent-knowledge-base-software/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="144"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live Chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Please accept our cookies before we start a chat.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="145"> <span class="fakeChatButton__msg">Please accept our cookies before we start a chat.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="146"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>