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Mass texting service | Twilio

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<span>Communications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/messaging" target="_self" data-uuid="c65ba57f-0180-378b-a5a5-4f81c8d14373"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> <p class="navigation-dropdown-link-description"> Send and receive multichannel text and media messages in 180+ countries </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/messaging/channels/sms" target="_self" data-uuid="f2c3345d-3fa1-33d2-ac50-e682e778a0d8">SMS</a> <a href="/en-us/messaging/channels/whatsapp" target="_self" data-uuid="afe9c931-96ed-3c7a-895b-671a04507508">WhatsApp</a> <a href="/en-us/messaging/conversations-api" target="_self" data-uuid="4dc05265-7e3a-37f8-85bb-5f6587fdc22f">Conversations</a> <a href="/en-us/messaging/channels/rcs" target="_self" data-uuid="9e18930c-b023-39e8-b333-75606e8d9231">RCS</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice" target="_self" data-uuid="fbdaf169-d9be-33ff-9a3b-edc7ad68de86"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M25.6264 34.6385L25.659 34.5419L35.4121 7.04017C36.622 3.6285 41.698 4.49252 41.698 8.11013L41.6978 29.4478L44.4808 29.4481C46.6711 29.4481 48.218 31.5627 47.5692 33.6229L47.5372 33.7194L36.7466 64.6588C35.5514 68.0857 30.4551 67.2318 30.4551 63.6046L30.4548 38.8287L28.7099 38.8289C26.5126 38.8289 24.965 36.7018 25.6264 34.6385ZM38.4629 32.6652V8.11013L28.7099 35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 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logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> <p class="navigation-dropdown-link-description"> Know your customer and assess identity risk with real-time phone intelligence </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/email-api" target="_self" data-uuid="ae4a1f31-bb99-3afc-a76e-3d73bfd77527"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 47.25 45.225 47.25 42.75V29.25C47.25 26.775 45.225 24.75 42.75 24.75H29.25C26.775 24.75 24.75 22.725 24.75 20.25V6.75C24.75 4.275 26.775 2.25 29.25 2.25Z" class="path-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M42.75 65.75C42.8751 65.75 42.9969 65.7025 43.0997 65.5997C43.2025 65.4969 43.25 65.3751 43.25 65.25V51.75C43.25 51.6249 43.2025 51.5031 43.0997 51.4003C42.9969 51.2975 42.8751 51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 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phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 52.0667 10.1293 53.1708 11.6846C53.5427 12.207 53.4827 12.922 53.0292 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61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 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class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-1" data-nav-id="1" class="navigation-link" id="navigation-link-1"> Solutions </button> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification &amp; identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts &amp; notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing &amp; promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR &amp; self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product &amp; Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div 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fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 8.67H13.5a1.241 1.241 0 0 0 1.31-1.12V28.46c-.03-.31-.17-.6-.41-.81-.25-.22-.56-.33-.9-.31H7.266ZM8.79 48.67h4.78l-.01.01c1.29 0 2.52-.46 3.49-1.33a5.3 5.3 0 0 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3.22c-.46.25-.85.69-1.05 1.23-.2.54-.2 1.13.01 1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-2" data-nav-id="2" class="navigation-link" id="navigation-link-2"> Developers </button> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 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1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" data-uuid="202617e5-93a5-3f8d-a293-5fd07113423d"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" 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56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative 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class="navigation-dropdown-link-description"> Globally-managed multichannel 2FA and passwordless authentication </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/lookup" target="_self" data-uuid="9ddfe08b-e121-3904-99a3-e29de8ba0d43"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 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28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 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37.97 54.1812 37.9671 53.8501V41.2501C37.9667 40.5392 38.5317 39.9574 39.2417 39.9375C41.1171 39.9371 42.9872 40.1367 44.8201 40.5334C45.4152 40.6716 45.8363 41.2028 45.8351 41.8143V45.7754C45.8349 46.0542 46.0105 46.3025 46.2731 46.395C47.2649 46.746 48.2293 47.1707 49.158 47.6654C49.4123 47.8017 49.7258 47.7546 49.9291 47.5501L52.6435 44.8619C53.0874 44.418 53.7834 44.3508 54.3038 44.7019C57.3678 46.8439 59.9373 49.6188 61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 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58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="1" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content1" id="navigation-accordion-button1"> <span>Solutions</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content1" aria-labelledby="navigation-accordion-button1"> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification &amp; identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts &amp; notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing &amp; promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR &amp; self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product &amp; Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 8.67H13.5a1.241 1.241 0 0 0 1.31-1.12V28.46c-.03-.31-.17-.6-.41-.81-.25-.22-.56-.33-.9-.31H7.266ZM8.79 48.67h4.78l-.01.01c1.29 0 2.52-.46 3.49-1.33a5.3 5.3 0 0 0 .737-.81h2.743l8 6.11a4.308 4.308 0 0 0 3.12 1.3l-.02.01c1.01 0 1.98-.35 2.77-1l8.094-6.685 10.743-2.145a5.24 5.24 0 0 0 5.193 4.54h4.778a30.038 30.038 0 0 1-5.998 8.54C51.55 62.88 44.01 66 36 66c-8.01 0-15.54-3.13-21.21-8.79a29.947 29.947 0 0 1-6-8.54Zm55.944-4A30.086 30.086 0 0 0 66 36c0-2.98-.432-5.893-1.266-8.67H58.5c-.096 0-.191.008-.284.024-.155.087-.32.154-.493.197a1.27 1.27 0 0 0-.533.909v13.048c.014.133.013.265 0 .395v1.647a1.241 1.241 0 0 0 1.31 1.12h6.234ZM34.96 34h-.09c-.82-.01-1.62-.19-2.38-.53a6.33 6.33 0 0 1-1.99-1.41c-.57-.6-1-1.3-1.29-2.07a6.34 6.34 0 0 1 .249-5.121A3.12 3.12 0 0 0 27.54 25l-8.75 3.73v13.81h2.41c.44 0 .86.14 1.21.41l8.67 6.62c.1.08.2.17.29.27.06.07.15.11.24.12.1.01.18-.02.26-.08l8.204-6.776c.142-.163.31-.303.501-.414l3.415-2.82c.08-.06.13-.16.14-.26 0-.09-.01-.18-.06-.25l-5.665-6.29-1.135.48c-.75.31-1.53.46-2.32.46l.01-.01Zm12.867 7.134 5.373-1.072V28.26c.039-.67.202-1.314.478-1.905L43.31 22.27c-.44-.17-.94-.24-1.44-.21s-.99.16-1.44.4l-6.45 3.22c-.46.25-.85.69-1.05 1.23-.2.54-.2 1.13.01 1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="2" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content2" id="navigation-accordion-button2"> <span>Developers</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" 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class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/lookup/pricing" target="_self" data-uuid="764f3144-e164-3216-a6ac-db00e0e38fc0"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless/pricing" target="_self" data-uuid="2aba174c-e04e-35fb-9be8-8df21e8f3bcc"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video/pricing" target="_self" data-uuid="7bd70d75-cf69-30ce-9ae5-ea9730e53641"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex/pricing" target="_self" data-uuid="454d3fdf-99a1-35d7-ac19-b3c0e80a9372"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/pricing/" target="_blank" data-uuid="6f4a34e1-7640-361d-a7ce-70ee86701cb6"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_self" data-uuid="b30a861c-7875-3e06-81b4-e6e9991f918f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/pricing" target="_blank" class="button button-secondary">See all pricing</a> </div> </div> </div> </div> </li> </ul> <ul class="navigation-buttons" role="list"> <li class="button-container"> <a href="https://www.twilio.com/try-twilio" class="button button-primary">Start for free</a> </li> <li class="button-container"> <a href="https://www.twilio.com/login" class="button button-secondary mb-login-link">Login</a> </li> <li class="button-container hide-up"> <a href="https://www.twilio.com/console" class="button button-secondary mb-console-link">Console</a> </li> <li class="button-container"> <a href="/en-us/help/sales" class="button button-secondary">Contact sales</a> </li> </ul> </div> </div> </nav> <div class="twilio-htmlcontainer"> <style> /* to reverse codebase style */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-blue-60)) !important; } } /* new style */ .navigation-dropdown-list {padding: 0.8rem 0 2.6rem 0;} #navigation-dropdown-0 .navigation-dropdown-section:nth-child(4) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-mint)) !important; } /* right align and bottom section */ .button-container { margin-top: 0rem; display: flex; justify-content: right; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding-top: var(--spacing-size-5); & h5 { display: flex; } & hr { display: flex; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } @media screen and (min-width: 992px) { #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-1 .navigation-dropdown-section:nth-child(3) { display: flex; flex-direction: column; & .navigation-dropdown-list { gap: 1rem; } /* right align and bottom section */ .button-container { margin-top: 1.5rem; flex-grow: 1; display: flex; justify-content: right; align-self: flex-end; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(3) { /* right align and bottom section */ .button-container { margin-top: 5rem; display: flex; justify-content: right; } } /* reversing code base */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding: 1.2rem var(--spacing-size-4); } } </style> <div> </div> <script> // labels const currentPagePathNav = window.location.pathname; let domain = "https://www.twilio.com/" let locale = domain + "en-us"; let businessSizeLabels = [ "Business Size", "Enterprise", "Startup", "Nonprofit", ]; let twilioServicesLabels = [ "Twilio Services", "Professional Services", "Get technical and strategic advice from Twilio experts", "Training", "Learn how to architect, build, and support your apps", ]; if ( currentPagePathNav.includes("/de-de") || currentPagePathNav.includes("/de") ) { locale = domain + "de-de"; businessSizeLabels = [ "Unternehmensgröße", "Unternehmen", "Start-up", "Gemeinnützige Organisation", ]; twilioServicesLabels = [ "Twilio-Services", "Professionelle Dienstleistungen", "Erhalten Sie technische und strategische Beratung durch Expert:innen von Twilio.", "Schulungen", "Lernen Sie, wie Sie Apps anlegen, erstellen und unterstützen können.", ]; } else if ( currentPagePathNav.includes("/fr-fr") || currentPagePathNav.includes("/fr") ) { locale = domain + "fr-fr"; businessSizeLabels = [ "Taille de l'entreprise", "Entreprise", "Startup", "Associations caritatives", ]; twilioServicesLabels = [ "Services Twilio", "Services professionnels", "Obtenez des conseils techniques et stratégiques de la part d'experts Twilio", "Formations", "Découvrez comment concevoir, construire et prendre en charge vos applications", ]; } else if ( currentPagePathNav.includes("/pt-br") || currentPagePathNav.includes("/pt") ) { locale = domain + "pt-br"; businessSizeLabels = [ "Tamanho da empresa", "Empresarial", "Startup", "Sem fins lucrativos", ]; twilioServicesLabels = [ "Serviços da Twilio", "Serviços profissionais", "Obtenha consultoria técnica e estratégica dos especialistas da Twilio", "Treinamento", "Saiba como arquitetar, criar e dar suporte aos seus aplicativos", ]; } else if ( currentPagePathNav.includes("/es-mx") || currentPagePathNav.includes("/es") ) { locale = domain + "es-mx"; businessSizeLabels = [ "Tamaño de la empresa", "Empresa", "Startup", "Sin fines de lucro", ]; twilioServicesLabels = [ "Servicios de Twilio", "Servicios profesionales", "Obtén asesoría técnica y estratégica de los expertos de Twilio", "Capacitación", "Aprende a diseñar, crear y dar soporte a tus aplicaciones", ]; } else if ( currentPagePathNav.includes("/ja-jp") || currentPagePathNav.includes("/ja") ) { locale = domain + "ja-jp"; businessSizeLabels = [ "事業規模", "エンタープライズ", "スタートアップ", "非営利団体", ]; twilioServicesLabels = [ "Twilioの各種サービス", "プロフェッショナルサービス", "Twilioエキスパートから技術的・戦略的アドバイスを得られます", "トレーニング", "アプリケーションの設計、構築、サポートの方法を学べます", ]; } // desktop nav const paddingTop = "0.6rem"; let solutionsDropdown = document .getElementById("navigation-dropdown-1") .getElementsByClassName("navigation-dropdown-section"); const businessSize = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTML = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdown) { let industriesColumn = solutionsDropdown[2]; let industriesCTA = industriesColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTA.insertAdjacentHTML("afterend", businessSize); let partnersColumn = solutionsDropdown[3]; let partnersLastDiv = partnersColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDiv.insertAdjacentHTML("afterend", twilioServicesHTML); } // mobile nav const paddingTopMobile = "5.5rem"; let solutionsDropdownMobile = document .getElementsByClassName("navigation-mobile-menu")[0] .getElementsByClassName("navigation-dropdown four-columns")[1] .getElementsByClassName("navigation-dropdown-section"); const businessSizeMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTMLMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdownMobile) { let industriesColumnMobile = solutionsDropdownMobile[2]; let industriesCTAMobile = industriesColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTAMobile.insertAdjacentHTML("afterend", businessSizeMobile); let partnersColumnMobile = solutionsDropdownMobile[3]; let partnersLastDivMobile = partnersColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDivMobile.insertAdjacentHTML( "afterend", twilioServicesHTMLMobile ); } </script> </div> </div> </header> <main class="column-container global-main twiliomain-search"> <div id="consent_blackbar"></div> <section class="section-wrapper bg-color-ink-100 full-width" id=""> <div class="section-content "> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column light-text"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h1>Mass texting<br /> </h1> <p><span class="copy-large">Build a mass texting service to make bulk messaging easier. Twilio’s reliable Programmable Messaging API can scale to handle your largest messaging use cases, globally.</span></p> </div> <div data-uuid="1835540268" class="button-container horizontal large left"> <a class="button button-primary right" href="https://www.twilio.com/try-twilio" target="_self" data-uuid="55abc2f5-320e-3825-a554-a5b3bfc924ae" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> </div> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/mass-texting_hero_twilio.png/_jcr_content/renditions/compressed-original.webp" alt="Smiling woman using a smartphone with a flash sale notification for women&#39;s shoes on the screen" title="Smiling woman using a smartphone with a flash sale notification for women&#39;s shoes on the screen" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/mass-texting_hero_twilio.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </section> <section class="section-wrapper bg-color-paper slim" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="1826832829" class="title text-center"> <h2 class="title-medium"> What is mass texting? </h2> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p style=" text-align: center; "><span class="copy-extra-large">Bulk SMS or MMS messages, mass notifications, mass texting—it’s all a way to say that you’re sending a lot of messages to your audience or customer base at once. The occasion might be a promotional message for Black Friday, an alert about a regional weather event, or a school cancellation notification to parents. </span></p> </div> </div> </div> </div> </section> <section class="section-wrapper default" id="why-alerts-and-notifications"> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> How to send mass texts using Twilio </h2> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p style=" text-align: center; "><span class="copy-extra-large">Twilio APIs are easy to integrate with your current tech stack, including your </span><a href="https://segment.com/" target="_blank" rel="noopener noreferrer"><span class="copy-extra-large">Customer Data Platform (CDP)</span></a><span class="copy-extra-large"> and CRM. Build and deploy your mass texting use cases quickly and at scale.</span></p> </div> </div> </div> <div id="" class="grid-container two-columns default medium-gap equal-heights" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 1</b></span><br /> <span class="copy-medium"><b>Set up your Twilio account</b></span><br /> <a href="https://twilio.com/try-twilio" target="_self" rel="noopener noreferrer"><span class="copy-medium">Sign up for a free Twilio account</span></a><span class="copy-medium">, then select from our inventory of business phone numbers with SMS capabilities to engage your audience or customers.</span></p> </div> <div data-uuid="908918116" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 2</b></span><br /> <span class="copy-medium"><b>Create and configure a messaging service</b></span><br /> <span class="copy-medium">Utilize the default messaging service that’s automatically generated for your account, or create your own through the Twilio Console or using the REST API. </span></p> </div> <div data-uuid="-1766073294" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 3</b></span><br /> <span class="copy-medium"><b>Develop your mass texting solution</b></span><br /> <span class="copy-medium">Build a bulk SMS application in your choice of language including Python, Golang, PHP, Java, Ruby, C# / .NET, and Node.js, or use Twilio Notify to send messages at scale.</span></p> </div> <div data-uuid="-500833200" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 4</b></span><br /> <span class="copy-medium"><b>Test your application</b></span><br /> <span class="copy-medium">Test your queuing and sending capabilities are working correctly to ensure accurate and timely delivery of your bulk messages.</span></p> </div> <div data-uuid="-1742404967" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 5</b></span><br /> <span class="copy-medium"><b>Deploy with confidence</b></span><br /> <span class="copy-medium">Now your solution is ready to roll. Launch your mass texting communications and watch your messaging program thrive.</span></p> </div> <div data-uuid="-73180007" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 6</b></span><br /> <span class="copy-medium"><b>Leverage data</b></span><br /> <span class="copy-medium">Measure and optimize delivery with Twilio’s out-of-the-box reporting from </span><a href="https://www.twilio.com/docs/messaging/features/messaging-insights" target="_self" rel="noopener noreferrer"><span class="copy-medium">Messaging Insights</span></a><span class="copy-medium"> or customize reporting with data from CSV downloads, webhooks, and </span><a href="https://www.twilio.com/en-us/event-streams" target="_self" rel="noopener noreferrer"><span class="copy-medium">Event Streams</span></a><span class="copy-medium">.</span></p> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/mass-texting_diagram_twilio.png/_jcr_content/renditions/compressed-original.webp" alt="Flowchart showing how to create and deploy a mass texting solution using Twilio Notify and Twilio Console/API." title="Flowchart showing how to create and deploy a mass texting solution using Twilio Notify and Twilio Console/API." class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/mass-texting_diagram_twilio.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Products and key features for mass texting </h2> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p style=" text-align: center; "><span class="copy-extra-large">The Twilio communications platform has text messaging solutions for maximum deliverability that sends and receives 167B&#43; messages per year.</span></p> </div> </div> </div> <div id="" class="grid-container two-columns slim medium-gap" style=""> <div class="grid-container-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Chat bubble with globe</title> <g class="messaging_chat-bubble--globe"> <path d="M53.275 69.5c-10.32 0-18.72-8.51-18.72-18.98s8.4-18.98 18.72-18.98c6.05 0 11.44 2.93 14.87 7.46.08.09.16.19.22.3 2.28 3.15 3.63 7.03 3.63 11.22 0 2.98-.68 5.81-1.9 8.32-.08.37-.25.71-.51.97-3.21 5.78-9.32 9.68-16.32 9.68l.01.01Zm-8.2-6.55c2.34 1.61 5.17 2.55 8.2 2.55 4.42 0 8.39-1.99 11.09-5.14a4.238 4.238 0 0 1-3.35-3.47l-.89-5.5h-.65c-.67-.03-1.29-.15-1.87-.44-.58-.29-1.09-.72-1.48-1.23-.37-.45-.66-1.06-.79-1.7-.14-.64-.12-1.31.04-1.94l1.11-4.51c.22-.91.74-1.74 1.48-2.33.74-.59 1.67-.92 2.62-.92h1.24a14.434 14.434 0 0 0-8.55-2.79c-6.25 0-11.6 3.98-13.73 9.58h5.31c.94 0 1.87.33 2.61.92.74.59 1.26 1.42 1.48 2.34l1.11 4.51c.16.59.18 1.26.04 1.9a4.25 4.25 0 0 1-.82 1.76c-.36.48-.87.91-1.45 1.19-.56.28-1.2.43-1.83.44l-.93 4.77.01.01Zm-6.46-13.83c-.04.46-.06.93-.06 1.4 0 3.45 1.15 6.63 3.08 9.16l.76-3.89c.18-.94 1.01-1.62 1.96-1.62h1.61s.18-.11.19-.12c0-.01.03-.2.02-.21l-1.11-4.53a.275.275 0 0 0-.09-.15.192.192 0 0 0-.12-.04h-6.24Zm21.97-6.79s-.09.01-.12.04a.42.42 0 0 0-.09.14l-1.13 4.66s.07.11.08.13c0 0 .15.08.16.08h2.35c.98 0 1.82.71 1.97 1.68l1.16 7.17c0 .06.04.11.09.15.04.04.09.05.14.05h1.6c.77-1.82 1.2-3.82 1.2-5.92 0-3.02-.88-5.83-2.4-8.19h-5.01v.01ZM13.145 62.2a2.005 2.005 0 0 1-2-2v-9.32h-5.43c-1.51 0-2.99-.62-4.05-1.7a5.784 5.784 0 0 1-1.66-4.07V11.27c-.01-1.53.58-2.98 1.65-4.07a5.756 5.756 0 0 1 4.06-1.7h48.3c1.51 0 2.99.62 4.05 1.7a5.766 5.766 0 0 1 1.66 4.07v12.64c0 1.1-.9 2-2 2s-2-.9-2-2V11.27c0-.47-.19-.93-.51-1.26-.32-.33-.75-.51-1.2-.51h-48.3c-.45 0-.88.18-1.2.51-.33.33-.51.79-.51 1.27v33.83c0 .47.19.93.51 1.27.32.33.75.51 1.2.51h7.43c1.1 0 2 .9 2 2v7.28l10.16-7.79c.87-.68 2.13-.51 2.81.36.67.88.51 2.13-.36 2.81l-5.95 4.59-7.44 5.67c-.35.27-.78.41-1.21.41l-.01-.02Z" class="path-fill fill-path"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/programmable-messaging-api" target="_self"> Messaging </a> </h5> <p>Send mass text messages across channels with options like scheduling, shortened hyperlinks, two-way conversations, custom opt-out, and data for analytics.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Conversations logo</title> <g class="twilio_conversations"> <path d="M18.497 70.414a3.679 3.679 0 0 1-1.562-.343 3.71 3.71 0 0 1-2.182-3.402l.064-9.2h-7.51A5.306 5.306 0 0 1 2 52.161V20.259a5.306 5.306 0 0 1 5.306-5.307H18.99c6.612.022 12.368 3.895 14.85 9.864l8.216 21.076c1.82 4.408 6.141 7.297 10.956 7.318h11.682c.578 0 1.07-.47 1.07-1.07V20.26c0-.578-.47-1.07-1.07-1.07h-11.79l.086-12.303-13.458 11.768a2.129 2.129 0 0 1-2.996-.193 2.129 2.129 0 0 1 .193-2.995l14.334-12.54c1.112-.984 2.653-1.198 4-.578a3.71 3.71 0 0 1 2.183 3.403l-.064 9.2h7.51A5.306 5.306 0 0 1 70 20.26v31.88a5.306 5.306 0 0 1-5.306 5.306H53.01a16.154 16.154 0 0 1-14.893-9.992l-8.216-21.077c-1.797-4.343-6.034-7.189-10.784-7.21H7.306c-.577 0-1.07.47-1.07 1.07v31.881c0 .578.471 1.07 1.07 1.07h11.79l-.085 12.303 13.458-11.768a2.129 2.129 0 0 1 2.996.193c.77.877.685 2.225-.193 2.995l-14.335 12.54c-.706.62-1.561.92-2.439.92v.043Z" class="path-fill"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/channels/sms/short-codes" target="_self"> Short code phone numbers </a> </h5> <p>5-6 digit recognizable numbers that can send 100+ messages per second, with automatic picture transcoding, message assembly, and more.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>User group network</title> <g class="users_user-group--circle-network"> <path class="path-fill fill-path" d="M27.995 26.297a10.59 10.59 0 0 1 3.6-2.73 10.497 10.497 0 0 1 8.82 0c1.38.64 2.61 1.57 3.6 2.73.72.84 1.98.94 2.82.23.84-.72.94-1.98.23-2.82-1.36-1.6-3.06-2.89-4.97-3.77-.53-.24-1.07-.45-1.63-.63a9.79 9.79 0 0 0 2.4-1.75c.9-.9 1.62-1.97 2.1-3.15a9.67 9.67 0 0 0 0-7.42 9.716 9.716 0 0 0-2.1-3.15 9.56 9.56 0 0 0-3.15-2.1 9.67 9.67 0 0 0-7.42 0c-1.18.49-2.25 1.2-3.15 2.1-.9.9-1.62 1.97-2.1 3.15a9.67 9.67 0 0 0 0 7.42c.49 1.18 1.2 2.25 2.1 3.15.7.71 1.52 1.29 2.4 1.75-.55.18-1.1.38-1.63.63-1.91.88-3.6 2.17-4.97 3.77-.72.84-.62 2.1.23 2.82.84.72 2.1.62 2.82-.23Zm2.75-13.42c-.29-.69-.43-1.43-.43-2.18 0-.75.15-1.49.43-2.18.29-.69.71-1.32 1.24-1.85s1.16-.95 1.85-1.24c.69-.29 1.43-.43 2.18-.43.75 0 1.49.15 2.18.43.69.29 1.32.71 1.85 1.24s.95 1.16 1.24 1.85c.29.69.43 1.43.43 2.18 0 .75-.15 1.49-.43 2.18-.29.69-.71 1.32-1.24 1.85s-1.16.95-1.85 1.24c-.69.29-1.43.43-2.18.43-.75 0-1.49-.15-2.18-.43-.69-.29-1.32-.71-1.85-1.24s-.95-1.16-1.24-1.85Zm25.64 14.32a22.19 22.19 0 0 1 1.82 8.8c0 .65-.04 1.33-.1 2.02-.1 1.1.72 2.07 1.82 2.17 1.1.1 2.07-.72 2.17-1.82.07-.76.12-1.56.12-2.38 0-3.57-.73-7.11-2.15-10.39-1.42-3.28-3.5-6.23-6.11-8.67-.81-.75-2.07-.71-2.83.09-.76.81-.71 2.07.09 2.83 2.21 2.07 3.97 4.57 5.17 7.34v.01Zm-9.73 30.63a2.001 2.001 0 0 0-2.59-1.14c-5.14 2-10.84 2.01-16 .05-1.03-.39-2.19.12-2.58 1.16-.39 1.04.12 2.19 1.16 2.58a26.24 26.24 0 0 0 18.87-.06c1.03-.4 1.54-1.56 1.14-2.59Z"/> <path class="path-fill fill-path" d="M21.445 62.457c-.94-.57-1.95-1.01-2.99-1.35.88-.45 1.69-1.04 2.4-1.75a9.704 9.704 0 0 0 0-13.72 9.704 9.704 0 0 0-13.72 0 9.704 9.704 0 0 0 0 13.72c.71.71 1.53 1.3 2.4 1.75-1.04.34-2.04.78-2.99 1.35a14.393 14.393 0 0 0-5.32 5.6c-.52.97-.15 2.19.82 2.71s2.19.15 2.71-.82c.89-1.67 2.22-3.07 3.85-4.05s3.49-1.49 5.39-1.49c1.9 0 3.76.52 5.39 1.49 1.63.98 2.96 2.38 3.85 4.05.52.97 1.73 1.34 2.71.82.97-.52 1.34-1.73.82-2.71a14.46 14.46 0 0 0-5.32-5.6Zm-13.14-9.96a5.7 5.7 0 1 1 11.4.002 5.7 5.7 0 0 1-11.4-.002Zm1.5-16.5c0 .82.05 1.61.12 2.38.1 1.1 1.07 1.91 2.17 1.81 1.1-.1 1.91-1.07 1.81-2.17-.06-.69-.1-1.35-.1-2.02 0-3.03.62-6.02 1.82-8.8 1.2-2.78 2.96-5.28 5.17-7.34.81-.76.85-2.02.09-2.83s-2.02-.85-2.83-.09a26.018 26.018 0 0 0-6.11 8.67 26.128 26.128 0 0 0-2.15 10.39h.01Zm60.97 32.06a14.46 14.46 0 0 0-5.32-5.6 14.59 14.59 0 0 0-2.99-1.35c.88-.46 1.7-1.04 2.4-1.75.9-.9 1.62-1.97 2.1-3.15a9.67 9.67 0 0 0 0-7.42 9.716 9.716 0 0 0-2.1-3.15 9.56 9.56 0 0 0-3.15-2.1 9.67 9.67 0 0 0-7.42 0c-1.18.49-2.25 1.2-3.15 2.1-.9.9-1.62 1.97-2.1 3.15a9.67 9.67 0 0 0 0 7.42c.49 1.18 1.2 2.25 2.1 3.15a9.79 9.79 0 0 0 2.4 1.75c-1.04.34-2.04.78-2.99 1.35a14.393 14.393 0 0 0-5.32 5.6c-.52.97-.15 2.19.82 2.71s2.19.15 2.71-.82c.89-1.67 2.22-3.07 3.85-4.05s3.49-1.49 5.39-1.49c1.9 0 3.76.52 5.39 1.49 1.63.98 2.96 2.38 3.85 4.05.52.97 1.73 1.34 2.71.82.97-.52 1.34-1.73.82-2.71Zm-18.03-13.38c-.29-.69-.43-1.43-.43-2.18 0-.75.15-1.49.43-2.18.29-.69.71-1.32 1.24-1.85s1.16-.95 1.85-1.24c.69-.29 1.43-.43 2.18-.43.75 0 1.49.15 2.18.43.69.29 1.32.71 1.85 1.24s.95 1.16 1.24 1.85c.29.69.43 1.43.43 2.18 0 .75-.15 1.49-.43 2.18-.29.69-.71 1.32-1.24 1.85s-1.16.95-1.85 1.24c-.69.29-1.43.43-2.18.43-.75 0-1.49-.15-2.18-.43-.69-.29-1.32-.71-1.85-1.24s-.95-1.16-1.24-1.85Z"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/blog/prioritized-messaging-with-traffic-optimization-engine" target="_self"> Traffic Optimization Engine </a> </h5> <p>Real-time routing algorithms, extensive global network of carrier connections, and capacity management for efficient delivery and measurable customer engagement.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Call forwarding</title> <g class="phones_phone--call-forwarding"> <path d="M41.4 29.625a2.004 2.004 0 0 1-1.41-3.42l19.01-19h-7.98a2 2 0 0 1-2-2c0-1.11.89-2 1.99-2h12.84c.15 0 .3.03.44.07h.01c.22.09.43.23.61.4.18.19.31.4.41.62.04.14.06.28.06.43v12.88c0 1.1-.9 2-2 2s-2-.9-2-2v-7.57l-19.01 19.01c-.39.39-.9.59-1.41.59l.44-.01Zm3.07 39.17c-2.96 0-5.89-.84-8.4-2.44a92.485 92.485 0 0 1-15.8-12.68l-5.16-5.15a92.785 92.785 0 0 1-12.65-15.77 15.7 15.7 0 0 1-2.37-10.11c.39-3.52 1.98-6.83 4.48-9.33l1.9-1.9a6.49 6.49 0 0 1 4.62-1.91c1.75 0 3.38.68 4.62 1.91l8.02 8.01a6.524 6.524 0 0 1 1.92 4.62 6.524 6.524 0 0 1-1.92 4.62c-.48.48-.74 1.11-.74 1.79 0 .68.26 1.31.74 1.79l12.83 12.83c.96.96 2.62.96 3.58 0 .61-.61 1.32-1.09 2.12-1.42a6.56 6.56 0 0 1 5 0c.8.33 1.51.81 2.12 1.42l8.01 8.01a6.489 6.489 0 0 1 1.91 4.62c0 1.75-.68 3.38-1.91 4.62l-1.9 1.9c-2.5 2.5-5.82 4.09-9.33 4.48-.56.06-1.12.09-1.69.09Zm-33.38-55.29c-.68 0-1.31.26-1.79.74l-1.9 1.9a11.65 11.65 0 0 0-3.33 6.94c-.29 2.61.33 5.28 1.75 7.49a88.978 88.978 0 0 0 12.13 15.12l5.16 5.15a89.3 89.3 0 0 0 15.09 12.12 11.73 11.73 0 0 0 7.53 1.77c2.61-.29 5.08-1.47 6.94-3.33l1.9-1.9c.48-.48.74-1.12.74-1.79 0-.67-.26-1.31-.74-1.79l-8.01-8.01c-.24-.24-.51-.42-.82-.55a2.51 2.51 0 0 0-1.94 0c-.31.13-.59.31-.82.55a6.489 6.489 0 0 1-4.62 1.91c-1.75 0-3.38-.68-4.62-1.91l-12.83-12.83a6.489 6.489 0 0 1-1.91-4.62c0-1.75.68-3.38 1.91-4.62a2.518 2.518 0 0 0 .74-1.79 2.518 2.518 0 0 0-.74-1.79l-8.03-8.02c-.48-.48-1.11-.74-1.79-.74Z" class="path-fill fill-path"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/phone-numbers/toll-free" target="_self"> Toll-free phone numbers </a> </h5> <p>10-digit phone numbers that provide your business with a universal brand identity and similar messaging throughput and deliverability as short codes.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>User with a heart symbol</title> <g class="users_user--heart"> <path d="M5.99 55.55c-1.09 0-1.99-.89-1.99-2 0-4.32 1.25-8.5 3.64-12.09 2.39-3.6 5.75-6.38 9.73-8.06 3.98-1.68 8.32-2.13 12.56-1.33 4.24.81 8.11 2.83 11.19 5.85.79.77.8 2.04.03 2.83s-2.04.8-2.83.03A17.77 17.77 0 0 0 29.18 36a17.85 17.85 0 0 0-18.21 7.66A17.717 17.717 0 0 0 8 53.54a2 2 0 0 1-2 2l-.01.01Zm19.87-24.27c-7.8 0-14.14-6.34-14.14-14.14C11.72 9.34 18.07 3 25.86 3 33.65 3 40 9.34 40 17.14c0 7.8-6.34 14.14-14.14 14.14Zm0-24.28c-5.59 0-10.14 4.55-10.14 10.14 0 5.59 4.55 10.14 10.14 10.14 5.59 0 10.14-4.55 10.14-10.14C36 11.55 31.45 7 25.86 7Z" class="path-fill"/> <path fill-rule="evenodd" d="M41.146 44.621A8.491 8.491 0 0 1 44.34 44c1.094 0 2.18.21 3.192.621a8.175 8.175 0 0 1 2.687 1.77l2.282 2.201 2.282-2.202a8.175 8.175 0 0 1 2.687-1.769A8.491 8.491 0 0 1 60.661 44a8.49 8.49 0 0 1 3.193.621 8.173 8.173 0 0 1 2.694 1.776C68.108 47.928 69 49.993 69 52.165c0 2.176-.895 4.243-2.46 5.775l-.004.005-11.208 10.908a3.98 3.98 0 0 1-1.302.852 4.08 4.08 0 0 1-3.052 0 3.982 3.982 0 0 1-1.302-.852L38.464 57.945l-.005-.005C36.895 56.408 36 54.34 36 52.165c0-2.172.893-4.237 2.452-5.768a8.177 8.177 0 0 1 2.694-1.776Zm3.193 3.605a4.23 4.23 0 0 0-1.592.309c-.498.202-.94.495-1.3.854l-.013.014c-.78.763-1.192 1.755-1.192 2.762 0 1.006.412 1.997 1.19 2.76l.002.002L52.5 65.697l11.066-10.77.003-.002c.777-.763 1.19-1.754 1.19-2.76 0-1.007-.414-1.999-1.193-2.762l-.013-.014a3.932 3.932 0 0 0-1.3-.855 4.235 4.235 0 0 0-1.592-.308 4.22 4.22 0 0 0-1.59.309c-.5.202-.94.495-1.3.854l-.026.025-3.77 3.637a2.127 2.127 0 0 1-2.95 0l-3.77-3.637-.025-.025a3.932 3.932 0 0 0-1.3-.855 4.235 4.235 0 0 0-1.591-.308Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/trust-hub" target="_self"> Trust Hub </a> </h5> <p>Navigate the regulatory landscape, maintain high deliverability, and access our network of trusted senders to establish trust with their own end users.</p> </div> </li> </ul> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Mass texting compliance and best practices </h2> </div> </div> </div> <div id="" class="grid-container two-columns slim with-border medium-gap" style=""> <div class="grid-container-column"> <ul data-uuid="" class="list list-checklist spacing-loose large " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Opt-ins </h5> <p>Secure explicit opt-ins for subscribers along with detailed information about what kinds of messages they will get from you—and don’t use their contact information for any other kinds of messages without additional consent.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Opt-outs </h5> <p>Provide easy opt-out options that take recipients off your list so you can avoid sending unwanted messages to people who don’t want to get them.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Personalization </h5> <p>Personalize your mass text messages to individual customers or audience segments so they get the most relevant information to their needs or interests.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <ul data-uuid="" class="list list-checklist spacing-loose large " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/user-authentication-identity/lookup" target="_self"> Validate recipient numbers </a> </h5> <p>Use Twilio Lookup API to confirm that a phone number is legitimate and in the correct format. Then verify that the right person is in possession of the number with Twilio Reassigned Number.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/phone-numbers" target="_self"> Sender number type </a> </h5> <p>Send bulk text messages from a fully verified number that is registered for your use case. Short codes or toll-free numbers are ideal for mass text messages because they can handle high-volumes of SMS and MMS message delivery.</p> </div> </li> </ul> </div> </div> </div> </section> <section class="section-wrapper bg-color-ink-100 default" id="quickstart"> <div class="section-content "> <div id="" class="grid-container default medium-gap light-text" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Get started with Twilio Messaging </h2> <p class="copy-medium dark-text"> Sign up for a Twilio account to start sending text messages at scale. Use our quickstart guides and up-to-date docs to get set up using your preferred programming language.  </p> </div> <div id="" class="grid-container two-columns default medium-gap" style=""> <div class="grid-container-column v-center"> <div class="code-snippet"> <nav role="tablist" class="code-snippet-tabs" aria-multiselectable="false"> <button type="button" role="tab" id="code-tab--1481169708" class="code-snippet-button" aria-controls="code-tabpanel--1481169708" aria-selected="true" data-cmp-hook-tabs="tab"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Python logo</title> <g class="code_python"> <path fill-rule="evenodd" d="M29.94 35.183h12.045c3.354 0 5.995-2.806 5.995-6.137V17.688c0-3.233-2.74-5.662-6.013-6.2A37.86 37.86 0 0 0 35.693 11a34.15 34.15 0 0 0-5.703.487c-5.104.891-5.97 2.758-5.97 6.2v4.42H36v1.635H19.383c-3.505 0-6.574 2.087-7.534 6.052-1.107 4.543-1.156 7.321 0 12.065.857 3.532 2.904 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See http://twil.io/secure account_sid = os.environ[&#34;TWILIO_ACCOUNT_SID&#34;] auth_token = os.environ[&#34;TWILIO_AUTH_TOKEN&#34;] client = Client(account_sid, auth_token) message = client.messages.create( body=&#34;Join Earth&#39;s mightiest heroes. Like Kevin Bacon.&#34;, from_=&#34;+15017122661&#34;, to=&#34;+15558675310&#34;, ) print(message.body)</code></pre> </div> <div id="code-tabpanel--1481169707" role="tabpanel" aria-labelledby="code-tab--1481169707" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-csharp">// Install the C# / .NET helper library from twilio.com/docs/csharp/install using System; using Twilio; using Twilio.Rest.Api.V2010.Account; using System.Threading.Tasks; class Program { public static async Task Main(string[] args) { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure string accountSid = Environment.GetEnvironmentVariable(&#34;TWILIO_ACCOUNT_SID&#34;); string authToken = Environment.GetEnvironmentVariable(&#34;TWILIO_AUTH_TOKEN&#34;); TwilioClient.Init(accountSid, authToken); var message = await MessageResource.CreateAsync( body: &#34;Join Earth&#39;s mightiest heroes. Like Kevin Bacon.&#34;, from: new Twilio.Types.PhoneNumber(&#34;+15017122661&#34;), to: new Twilio.Types.PhoneNumber(&#34;+15558675310&#34;)); Console.WriteLine(message.Body); } }</code></pre> </div> <div id="code-tabpanel--1481169706" role="tabpanel" aria-labelledby="code-tab--1481169706" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-php">&lt;?php require __DIR__ . &#39;/vendor/autoload.php&#39;; use Twilio\Rest\Client; // Your Account SID and Auth Token from twilio.com/console // To set up environmental variables, see http://twil.io/secure $account_sid = getenv(&#39;TWILIO_ACCOUNT_SID&#39;); $auth_token = getenv(&#39;TWILIO_AUTH_TOKEN&#39;); // In production, these should be environment variables. E.g.: // $auth_token = $_ENV[&#34;TWILIO_AUTH_TOKEN&#34;] // A Twilio number you own with SMS capabilities $twilio_number = &#34;+15017122661&#34;; $client = new Client($account_sid, $auth_token); $client-&gt;messages-&gt;create( // Where to send a text message (your cell phone?) &#39;+15558675310&#39;, array( &#39;from&#39; =&gt; $twilio_number, &#39;body&#39; =&gt; &#39;I sent this message in under 10 minutes!&#39; ) );</code></pre> </div> <div id="code-tabpanel--1481169705" role="tabpanel" aria-labelledby="code-tab--1481169705" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-ruby"># Download the twilio-ruby library from twilio.com/docs/libraries/ruby require &#39;twilio-ruby&#39; # To set up environmental variables, see http://twil.io/secure account_sid = ENV[&#39;TWILIO_ACCOUNT_SID&#39;] auth_token = &#39;yyyyyyyyyyyyyyyyyyyyyyyyy&#39; client = Twilio::REST::Client.new(account_sid, auth_token) from = &#39;+15551234567&#39; # Your Twilio number to = &#39;+15555555555&#39; # Your mobile phone number client.messages.create( from: from, to: to, body: &#34;Hey friend!&#34; )</code></pre> </div> <div id="code-tabpanel--1481169704" role="tabpanel" aria-labelledby="code-tab--1481169704" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-java">// Install the Java helper library from twilio.com/docs/java/install import com.twilio.type.PhoneNumber; import com.twilio.Twilio; import com.twilio.rest.api.v2010.account.Message; public class Example { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure public static final String ACCOUNT_SID = System.getenv(&#34;TWILIO_ACCOUNT_SID&#34;); public static final String AUTH_TOKEN = System.getenv(&#34;TWILIO_AUTH_TOKEN&#34;); public static void main(String[] args) { Twilio.init(ACCOUNT_SID, AUTH_TOKEN); Message message = Message.creator( new com.twilio.type.PhoneNumber(&#34;+14159352345&#34;), new com.twilio.type.PhoneNumber(&#34;+14158141829&#34;), &#34;Where&#39;s Wallace?&#34;) .create(); System.out.println(message.getBody()); } }</code></pre> </div> <div id="code-tabpanel--1481169703" role="tabpanel" aria-labelledby="code-tab--1481169703" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-js">// Download the helper library from https://www.twilio.com/docs/node/install const twilio = require(&#34;twilio&#34;); // Or, for ESM: import twilio from &#34;twilio&#34;; // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure const accountSid = process.env.TWILIO_ACCOUNT_SID; const authToken = process.env.TWILIO_AUTH_TOKEN; const client = twilio(accountSid, authToken); async function createMessage() { const message = await client.messages.create({ body: &#34;This is the ship that made the Kessel Run in fourteen parsecs?&#34;, from: &#34;+15017122661&#34;, to: &#34;+15558675310&#34;, }); console.log(message.body); } createMessage();</code></pre> </div> <div id="code-tabpanel--1481169702" role="tabpanel" aria-labelledby="code-tab--1481169702" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-curl">curl -X POST &#34;https://api.twilio.com/2010-04-01/Accounts/$TWILIO_ACCOUNT_SID/Messages.json&#34; \ --data-urlencode &#34;From=+15557122661&#34; \ --data-urlencode &#34;Body=Hi there&#34; \ --data-urlencode &#34;To=+15558675310&#34; \ -u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN</code></pre> </div> </div> </div> </div> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; 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stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><a href="https://help.twilio.com/articles/115002943027-Understanding-Twilio-Rate-Limits-and-Message-Queues" target="_self" style=" color: white; " rel="noopener noreferrer"><span class="copy-medium">Understanding rate limits and message queues</span></a></p> <p><span class="copy-small">Learn about the wireless carrier network limits for message delivery and how Twilio handles your messages requests to navigate limitations.</span></p> </div> </div> </div> <div data-uuid="659793111" class="button-container horizontal small center inverse"> <a class="button button-primary right" href="https://twilio.com/try-twilio" target="_self" data-uuid="26e63541-c80a-389e-a257-a6782b2bcac7" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> <a class="button button-secondary right" href="https://www.twilio.com/docs/messaging" target="_self" data-uuid="5727d987-1ab8-34b3-8d6b-03677ca9f894" aria-label="View docs"> <span class="button-text"> View docs </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-paper default" id="no-code-options"> <div class="section-content "> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; 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Not a problem.</h2> <p><span class="copy-large">You can use Twilio messaging for your mass texting solution even if you don’t have coding experience to build it yourself. Our trusted partners can help you bring your texting solution to life.</span></p> </div> <div data-uuid="1574578538" class="button-container horizontal small left"> <span class="button-text"> Find a partner </span> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/call-tracking/illo_code-connections.png/_jcr_content/renditions/compressed-original.webp" alt="Work with Twilio Professional Services to set up global call tracking for your company" title="Work with Twilio Professional Services to set up global call tracking for your company" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/call-tracking/illo_code-connections.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> <div id="" class="grid-container three-columns default medium-gap equal-heights" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><a href="https://www.twilio.com/en-us/resource-center/sms-messaging-solutions-guide" target="_self" rel="noopener noreferrer"><b><span class="copy-extra-large">2024 guide to scaling your SMS messaging solution</span></b></a></p> <p><span class="copy-small">Read up on everything you’ll need to consider for your mass texting use case to set yourself up for success.</span></p> </div> </div> <div class="grid-container-column"> 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APIs delivered a 3% increase in message delivery versus other providers and 132% ROI for customers(1).</span></p> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-ink-100 full-width spacing-bottom--none mobile-spacing-bottom--none" id="customers-wrapper"> <div class="section-content "> <div id="" class="grid-container full-width medium-gap bg-color-ink-100 remove-gutters ignore-margin bg-image bg-size-cover bg-align-y-center bg-align-x-center" style="background-image: url(/content/dam/twilio-com/global/en/solutions/alerts---notifications/bg_customers.png);"> <div class="grid-container-column"> <div id="case-studies" class="grid-container default medium-gap light-text" style=""> <div class="grid-container-column light-text"> <div data-uuid="-1565422639" class="slider footer-arrows dots-pagination right-aligned-pagination " data-visible-slides="1" data-autoplay-enabled="true" aria-roledescription="slider"> <div class="slider-scroller shadow-padding"> <div class="slider-items" role="group" aria-live="Polite" aria-label="Items Slider"> <div id="1873822774-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="1873822774-tab" aria-roledescription="slide" aria-label="Slide 1 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h2>THG delivers millions of messages per month without delivery complications</h2> <p style=" text-align: left; "><span class="copy-large">THG built a messaging solution on top of Twilio that reliably delivers three million SMS per month and can handle spikes in volume as high as 6X during Black Friday and flash sales.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>User star review</title> <g class="users/user--star-rating-review"> <path d="m22.471 14.762 4.384 4.247-1.03 5.996a3.356 3.356 0 0 0 .204 1.808 3.297 3.297 0 0 0 2.818 2.012 3.328 3.328 0 0 0 1.76-.37l5.403-2.828 5.413 2.829a3.347 3.347 0 0 0 1.76.369A3.297 3.297 0 0 0 46 26.813a3.262 3.262 0 0 0 .204-1.798l-1.04-6.006 4.383-4.257a3.37 3.37 0 0 0 .904-1.555 3.303 3.303 0 0 0-.068-1.817 3.21 3.21 0 0 0-1.02-1.497 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0-.117-1.574 3.297 3.297 0 0 0-.835-1.332l-3.723-3.605 5.142-.749a3.315 3.315 0 0 0 1.457-.593 3.217 3.217 0 0 0 1.02-1.205l2.693-5.432a1.94 1.94 0 0 0 1.565-1.905c0-1.07-.865-1.944-1.934-1.954-.613 0-1.215.165-1.74.486-.525.32-.943.787-1.225 1.332l1.74.874-1.75-.865-2.701 5.443-6.055.875a3.305 3.305 0 0 0-2.663 2.216 3.307 3.307 0 0 0-.068 1.817c.146.593.457 1.137.904 1.565l.544-.564.136-.146-.69.71 4.393 4.247-1.03 5.996a3.286 3.286 0 0 0 1.331 3.227l1.128-1.584-1.118 1.584c.496.36 1.089.563 1.691.602a3.347 3.347 0 0 0 1.76-.369l5.403-2.818 2.167 1.127.03.02Zm-9.281-7.755h-.078l-1.914-.34 1.992.34Zm.807 7.717-.613-1.167.652 1.244-.04-.068v-.01Z" class="path-fill logo-fill"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">3M</h3> <p class="copy-small"> SMS per month </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>House with heart symbol</title> <g class="buildings_home--heart"> <path class="path-fill fill-path" d="m64.585 26.134-26.53-22.45c-1.18-1-2.68-1.55-4.22-1.55-1.54 0-3.04.55-4.22 1.55l-26.54 22.45c-.84.71-.95 1.98-.23 2.82.71.84 1.98.95 2.82.23l26.53-22.45-1.49-1.77.2.24 1.29 1.53c.46-.39 1.04-.6 1.64-.6.6 0 1.18.21 1.64.6l26.54 22.45c.84.71 2.11.61 2.82-.23s.61-2.11-.23-2.82h-.02Z"/> <path class="path-fill fill-path" d="m64.585 26.134-26.53-22.45c-1.18-1-2.68-1.55-4.22-1.55-1.54 0-3.04.55-4.22 1.55l-26.54 22.45c-.84.71-.95 1.98-.23 2.82.71.84 1.98.95 2.82.23l26.53-22.45-1.49-1.77.2.24 1.29 1.53c.46-.39 1.04-.6 1.64-.6.6 0 1.18.21 1.64.6l26.54 22.45c.84.71 2.11.61 2.82-.23s.61-2.11-.23-2.82h-.02ZM49.696 6.994h7.07v7.07c0 1.1.9 2 2 2s2-.9 2-2v-9.07c0-1.1-.9-2-2-2h-9.07c-1.1 0-2 .9-2 2s.9 2 2 2Zm-22.661 50.4h-9.07c-.67 0-1.32-.27-1.79-.74s-.74-1.12-.74-1.79v-22.67c0-1.1-.9-2-2-2s-2 .9-2 2v22.67c0 1.73.69 3.39 1.91 4.62a6.523 6.523 0 0 0 4.62 1.91h9.07c1.1 0 2-.9 2-2s-.9-2-2-2ZM68.46 40.297c-.79-1.58-1.94-2.95-3.37-3.99a11.348 11.348 0 0 0-4.81-2.03c-1.74-.28-3.53-.15-5.21.4-1.68.54-3.21 1.48-4.46 2.73l-1.11 1.11-1.11-1.11a11.25 11.25 0 0 0-4.46-2.73c-1.68-.55-3.46-.68-5.2-.4-1.74.28-3.39.98-4.82 2.02a11.198 11.198 0 0 0-3.37 3.99c-1.04 2.1-1.4 4.47-1.03 6.78.37 2.29 1.45 4.41 3.09 6.06l15.46 16.12 1.44-1.38 1.44 1.38 15.46-16.12c1.64-1.65 2.72-3.77 3.09-6.06.37-2.31.01-4.68-1.03-6.77Zm-3.5 11.45-1.41-1.42-.03.03-14.01 14.62-14.02-14.62-.03-.03a7.151 7.151 0 0 1-2-3.91c-.24-1.48 0-3 .66-4.34a7.222 7.222 0 0 1 2.16-2.56c.91-.67 1.97-1.11 3.09-1.3 1.12-.18 2.26-.09 3.34.25 1.08.35 2.06.95 2.86 1.75l2.52 2.52a1.983 1.983 0 0 0 2.82 0l2.52-2.52a7.135 7.135 0 0 1 6.2-2c1.12.18 2.18.63 3.09 1.3.91.67 1.65 1.55 2.16 2.56a7.15 7.15 0 0 1-1.34 8.25l1.42 1.42Z"/> <path class="path-fill fill-path" d="M48.06 69.247c.38.39.9.62 1.44.62.54 0 1.07-.22 1.44-.62l-1.44-1.38-1.44 1.38Z"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">195</h3> <p class="copy-small"> territories and expanding </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Bar graph with arrow showing an increase</title> <g class="graphs_bar-graph--increase-arrow"> <path fill-rule="evenodd" d="M45.584 4.199a2 2 0 0 1 2.45-1.414l8.65 2.317a2 2 0 0 1 1.414 2.45l-2.318 8.65a2 2 0 0 1-3.864-1.036l1.086-4.051-36.366 20.51a2 2 0 1 1-1.965-3.483L50.917 7.698 47 6.648A2 2 0 0 1 45.584 4.2Zm5.808 21.1c.812-.562 1.801-.815 2.741-.815H63.2c.94 0 1.93.253 2.741.815.817.566 1.526 1.52 1.526 2.754v37.23H70a2 2 0 1 1 0 4H2a2 2 0 1 1 0-4h2.533V51.499c0-1.39 1.001-2.237 1.72-2.621.778-.418 1.696-.593 2.547-.593h9.067c.85 0 1.768.175 2.547.593.718.384 1.72 1.23 1.72 2.621v13.786H27.2V37.137c0-1.228.698-2.187 1.517-2.76.812-.569 1.805-.826 2.75-.826h9.066c.945 0 1.938.257 2.75.826.82.573 1.517 1.532 1.517 2.76v28.147h5.067v-37.23c0-1.234.708-2.19 1.525-2.755Zm2.475 39.985h9.6V28.513a1.185 1.185 0 0 0-.267-.03h-9.067c-.105 0-.195.013-.266.03v36.77Zm-13.067 0V37.58a1.144 1.144 0 0 0-.267-.03h-9.066c-.106 0-.196.012-.267.03v27.703h9.6Zm-22.667 0V52.3a2.149 2.149 0 0 0-.266-.016H8.8a2.15 2.15 0 0 0-.267.016v12.984h9.6Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">194%</h3> <p class="copy-small"> growth in revenue (2019-2022) </p> </div> </div> </div> </div> <div id="" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="-147528856" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/thg" target="_self" data-uuid="956cd34e-09ee-3cc6-8e5f-428de92ca29e" aria-label="Read THG’s story"> <span class="button-text"> Read THG’s story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/hero-thg.png/_jcr_content/renditions/compressed-original.webp" alt="Man in apron holding packages and looking at phone, standing in a warehouse, THG logo in the corner" title="Man in apron holding packages and looking at phone, standing in a warehouse, THG logo in the corner" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/hero-thg.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> <div id="1405037548-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="1405037548-tab" aria-roledescription="slide" aria-label="Slide 2 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h2>Klaviyo reliably sends SMS marketing messages at immense scale</h2> <p><span class="copy-large">Klaviyo relies on Twilio’s Programmable Messaging API to dependably deliver the high volume of text messages it handles for over 65,000 customers through its SMS platform every month. </span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Call forwarding</title> <g class="phones_phone--call-forwarding"> <path d="M41.4 29.625a2.004 2.004 0 0 1-1.41-3.42l19.01-19h-7.98a2 2 0 0 1-2-2c0-1.11.89-2 1.99-2h12.84c.15 0 .3.03.44.07h.01c.22.09.43.23.61.4.18.19.31.4.41.62.04.14.06.28.06.43v12.88c0 1.1-.9 2-2 2s-2-.9-2-2v-7.57l-19.01 19.01c-.39.39-.9.59-1.41.59l.44-.01Zm3.07 39.17c-2.96 0-5.89-.84-8.4-2.44a92.485 92.485 0 0 1-15.8-12.68l-5.16-5.15a92.785 92.785 0 0 1-12.65-15.77 15.7 15.7 0 0 1-2.37-10.11c.39-3.52 1.98-6.83 4.48-9.33l1.9-1.9a6.49 6.49 0 0 1 4.62-1.91c1.75 0 3.38.68 4.62 1.91l8.02 8.01a6.524 6.524 0 0 1 1.92 4.62 6.524 6.524 0 0 1-1.92 4.62c-.48.48-.74 1.11-.74 1.79 0 .68.26 1.31.74 1.79l12.83 12.83c.96.96 2.62.96 3.58 0 .61-.61 1.32-1.09 2.12-1.42a6.56 6.56 0 0 1 5 0c.8.33 1.51.81 2.12 1.42l8.01 8.01a6.489 6.489 0 0 1 1.91 4.62c0 1.75-.68 3.38-1.91 4.62l-1.9 1.9c-2.5 2.5-5.82 4.09-9.33 4.48-.56.06-1.12.09-1.69.09Zm-33.38-55.29c-.68 0-1.31.26-1.79.74l-1.9 1.9a11.65 11.65 0 0 0-3.33 6.94c-.29 2.61.33 5.28 1.75 7.49a88.978 88.978 0 0 0 12.13 15.12l5.16 5.15a89.3 89.3 0 0 0 15.09 12.12 11.73 11.73 0 0 0 7.53 1.77c2.61-.29 5.08-1.47 6.94-3.33l1.9-1.9c.48-.48.74-1.12.74-1.79 0-.67-.26-1.31-.74-1.79l-8.01-8.01c-.24-.24-.51-.42-.82-.55a2.51 2.51 0 0 0-1.94 0c-.31.13-.59.31-.82.55a6.489 6.489 0 0 1-4.62 1.91c-1.75 0-3.38-.68-4.62-1.91l-12.83-12.83a6.489 6.489 0 0 1-1.91-4.62c0-1.75.68-3.38 1.91-4.62a2.518 2.518 0 0 0 .74-1.79 2.518 2.518 0 0 0-.74-1.79l-8.03-8.02c-.48-.48-1.11-.74-1.79-.74Z" class="path-fill fill-path"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">65,000</h3> <p class="copy-small"> customers </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg width="73" height="73" viewBox="0 0 73 73" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1502_24706)" fill="currentColor"> <path class="fill-path path-fill" d="M61.618 70.4124H16.818C14.578 70.4124 12.468 69.5424 10.878 67.9524C9.28797 66.3624 8.41797 64.2524 8.41797 62.0124V12.9424C8.41797 10.1324 9.51797 7.48235 11.508 5.49235C13.488 3.51235 16.138 2.41235 18.948 2.41235H59.478C60.568 2.41235 61.628 2.85235 62.398 3.62235C63.168 4.39235 63.608 5.45235 63.608 6.54235V53.4724C63.608 54.5724 63.178 55.6124 62.398 56.3924C61.628 57.1624 60.568 57.6024 59.478 57.6024H59.348V66.4024H61.618C62.718 66.4024 63.618 67.3024 63.618 68.4024C63.618 69.5023 62.718 70.4024 61.618 70.4024V70.4124ZM12.418 62.0124C12.418 63.1824 12.878 64.2924 13.708 65.1224C14.538 65.9524 15.648 66.4124 16.818 66.4124H55.348V57.6124H16.818C15.638 57.6124 14.538 58.0724 13.708 58.9024C12.878 59.7324 12.418 60.8424 12.418 62.0124ZM18.948 6.41235C17.208 6.41235 15.558 7.09235 14.328 8.32235C13.098 9.55235 12.418 11.2024 12.418 12.9424V54.8524C13.728 54.0424 15.238 53.6124 16.818 53.6124H59.488C59.488 53.6124 59.558 53.6024 59.578 53.5724C59.598 53.5424 59.618 53.5124 59.618 53.4824V6.54235C59.618 6.54235 59.608 6.47235 59.578 6.45235C59.548 6.42235 59.518 6.41235 59.488 6.41235H18.948ZM44.588 48.0124C42.718 48.0124 40.868 47.4824 39.278 46.4724C39.258 46.4724 39.228 46.4424 39.218 46.4324C31.448 41.1824 24.848 34.5824 19.598 26.8224C19.578 26.7824 19.548 26.7524 19.528 26.7124C18.358 24.8724 17.828 22.6124 18.068 20.3824C18.308 18.1624 19.318 16.0624 20.898 14.4824L21.998 13.3824C22.858 12.5224 24.048 12.0324 25.268 12.0324C26.488 12.0324 27.668 12.5124 28.538 13.3824L33.178 18.0224C33.608 18.4524 33.948 18.9624 34.178 19.5224C34.408 20.0824 34.528 20.6824 34.528 21.2924C34.528 21.9024 34.408 22.5024 34.178 23.0624C33.948 23.6224 33.608 24.1324 33.178 24.5624C33.058 24.6824 32.998 24.8424 32.998 25.0024C32.998 25.1624 33.058 25.3224 33.178 25.4424L40.598 32.8624C40.828 33.0924 41.248 33.1024 41.478 32.8624C41.908 32.4324 42.408 32.0924 42.978 31.8624C44.108 31.3924 45.388 31.3924 46.518 31.8624C47.078 32.0924 47.588 32.4324 48.018 32.8624L52.658 37.5024C53.088 37.9324 53.428 38.4424 53.658 39.0024C53.888 39.5724 54.008 40.1624 54.008 40.7724C54.008 41.3824 53.888 41.9724 53.658 42.5424C53.428 43.1024 53.088 43.6124 52.648 44.0424L51.548 45.1424C49.968 46.7224 47.868 47.7324 45.648 47.9724C45.298 48.0124 44.938 48.0324 44.578 48.0324L44.588 48.0124ZM41.448 43.1124H41.458C42.548 43.8124 43.898 44.1324 45.218 43.9824C46.538 43.8424 47.788 43.2424 48.728 42.2924L49.828 41.1924C49.888 41.1324 49.928 41.0624 49.968 40.9924C49.998 40.9124 50.018 40.8324 50.018 40.7524C50.018 40.6724 49.998 40.5924 49.968 40.5124C49.938 40.4324 49.888 40.3724 49.828 40.3124L45.188 35.6724C45.128 35.6124 45.058 35.5724 44.978 35.5324C44.828 35.4724 44.658 35.4724 44.508 35.5324C44.438 35.5624 44.368 35.6124 44.308 35.6624C43.428 36.5424 42.268 37.0224 41.038 37.0224C39.808 37.0224 38.648 36.5424 37.768 35.6724L30.348 28.2524C29.478 27.3824 28.998 26.2224 28.998 24.9824C28.998 23.7424 29.488 22.5724 30.348 21.7124C30.408 21.6524 30.448 21.5824 30.488 21.5124C30.518 21.4324 30.538 21.3524 30.538 21.2724C30.538 21.1924 30.518 21.1124 30.488 21.0324C30.458 20.9524 30.408 20.8824 30.348 20.8224L25.708 16.1824C25.478 15.9524 25.058 15.9524 24.828 16.1824L23.728 17.2824C22.788 18.2224 22.188 19.4724 22.048 20.7924C21.898 22.1124 22.218 23.4624 22.928 24.5824C27.868 31.8924 34.108 38.1324 41.448 43.0924V43.1124Z"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">99.9%</h3> <p class="copy-small"> average delivery rates </p> </div> </div> </div> </div> <div id="" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="142815646" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/klaviyo" target="_self" data-uuid="e5f70a37-c0a3-36e2-a0e5-bcecbcf395b0" aria-label="Read Klayvio&#39;s story"> <span class="button-text"> Read Klayvio&#39;s story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/hero-klaviyo.png/_jcr_content/renditions/compressed-original.webp" alt="Woman smiling while looking at her smartphone, seated on a couch with a Klaviyo logo in the top right corner." title="Woman smiling while looking at her smartphone, seated on a couch with a Klaviyo logo in the top right corner." class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/hero-klaviyo.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> <div id="1679986856-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="1679986856-tab" aria-roledescription="slide" aria-label="Slide 3 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h2>A text service that helps businesses connect with seven million customers</h2> <p><span class="copy-large">Text Request trusts Twilio to send 5 million text messages a month on behalf of businesses to confirm customer appointments, answer leads, promote sales, and collect payments.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Chat bubble with line graph</title> <g class="messaging_chat-bubble--graph"> <path class="path-fill fill-path" fill-rule="evenodd" d="M1.917 8.403A6.545 6.545 0 0 1 6.533 6.5h58.934c1.73 0 3.39.683 4.616 1.903A6.498 6.498 0 0 1 72 13.01v37.45c0 1.73-.69 3.387-1.917 4.607a6.545 6.545 0 0 1-4.616 1.903H58.4V68.5a2 2 0 0 1-3.196 1.603L37.603 56.97H6.533c-1.73 0-3.39-.683-4.616-1.903A6.498 6.498 0 0 1 0 50.46V13.01c0-1.73.69-3.387 1.917-4.607ZM6.533 10.5c-.675 0-1.32.267-1.795.739A2.498 2.498 0 0 0 4 13.01v37.45c0 .662.264 1.3.738 1.771.475.472 1.12.739 1.795.739h31.734a2 2 0 0 1 1.196.397L54.4 64.512V54.97a2 2 0 0 1 2-2h9.067c.675 0 1.32-.267 1.795-.739A2.499 2.499 0 0 0 68 50.46V13.01c0-.662-.264-1.3-.738-1.771a2.545 2.545 0 0 0-1.795-.739H6.533Z" clip-rule="evenodd"/> <path class="path-fill fill-path" fill-rule="evenodd" d="M45.636 18.5A2.364 2.364 0 0 1 48 20.864v21.272a2.364 2.364 0 1 1-4.727 0V20.864a2.364 2.364 0 0 1 2.363-2.364ZM35 25.59a2.364 2.364 0 0 1 2.364 2.364v14.182a2.364 2.364 0 1 1-4.728 0V27.954A2.364 2.364 0 0 1 35 25.591Zm-10.636 9.455a2.364 2.364 0 0 1 2.363 2.364v4.727a2.364 2.364 0 0 1-4.727 0V37.41a2.364 2.364 0 0 1 2.364-2.364Z" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">5M</h3> <p class="copy-small"> monthly messages </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Mobile data</title> <g class="phone_mobile--data"> <path d="M46.045 71.484H16.93c-3.976 0-7.223-3.45-7.223-7.698V9.182c0-4.238 3.237-7.689 7.223-7.689h29.114c3.975 0 7.222 3.451 7.222 7.69v5.268a1.95 1.95 0 0 1-1.944 1.944 1.95 1.95 0 0 1-1.944-1.944V9.183c0-2.1-1.497-3.8-3.334-3.8H16.93c-1.838 0-3.335 1.71-3.335 3.8v47.4H49.37v-15.68a1.95 1.95 0 0 1 1.944-1.945 1.95 1.95 0 0 1 1.944 1.945v22.892c0 4.239-3.237 7.7-7.222 7.7l.01-.01ZM13.596 60.471v3.324c0 2.1 1.497 3.81 3.335 3.81h29.114c1.837 0 3.334-1.71 3.334-3.81v-3.324H13.596Zm23.398-18.13c-.398 0-.797-.116-1.137-.37a1.953 1.953 0 0 1-.437-2.711l9.147-12.637a4.235 4.235 0 0 1 2.76-1.702 4.262 4.262 0 0 1 3.17.72l5.58 3.917s.087.049.136.059c.048.01.106.01.165 0 .048 0 .097-.03.146-.059.038-.029.077-.058.107-.097l7.33-10.12-5.658.934a1.949 1.949 0 0 1-2.236-1.604 1.947 1.947 0 0 1 1.604-2.236l10.314-1.701a1.77 1.77 0 0 1 .641 0l.117.03c.214.048.418.135.612.262.049.039.107.068.156.116a1.915 1.915 0 0 1 .69 1.167l1.73 10.158a1.947 1.947 0 0 1-3.84.651l-.952-5.59-7.388 10.198a4.252 4.252 0 0 1-2.76 1.71 4.35 4.35 0 0 1-1.663-.038 4.16 4.16 0 0 1-1.526-.68l-5.58-3.908a.412.412 0 0 0-.554.078l-9.147 12.637a1.94 1.94 0 0 1-1.575.806l.048.01ZM30.92 15.298a2.442 2.442 0 0 1-1.74-.73 2.511 2.511 0 0 1-.739-1.768c0-.662.253-1.284.73-1.76.952-.953 2.595-.953 3.538 0a2.45 2.45 0 0 1 .729 1.76v.184a2.411 2.411 0 0 1-.73 1.585 2.5 2.5 0 0 1-1.74.729h-.048Z" class="path-fill fill-path"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">150%</h3> <p class="copy-small"> response rate increase </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Browser speed icon</title> <g class="browsers_browser--speed"> <path fill-rule="evenodd" d="M8.267 10.267A2.267 2.267 0 0 0 6 12.533v6.534h7.733v-8.8H8.267Zm0-4A6.267 6.267 0 0 0 2 12.533v46.934a6.267 6.267 0 0 0 6.267 6.266h55.466A6.267 6.267 0 0 0 70 59.467V12.533a6.267 6.267 0 0 0-6.267-6.266H8.267Zm9.466 4v8.8h7.734v-8.8h-7.734Zm11.734 0v8.8H66v-6.534a2.267 2.267 0 0 0-2.267-2.266H29.467ZM66 23.067H6v36.4a2.267 2.267 0 0 0 2.267 2.266h55.466A2.267 2.267 0 0 0 66 59.467v-36.4ZM36 27.6a2 2 0 0 1 2 2v4.267a2 2 0 1 1-4 0V29.6a2 2 0 0 1 2-2Zm-16.501 6.832a2 2 0 0 1 2.828 0l3.487 3.487a2 2 0 1 1-2.828 2.829L19.5 37.26a2 2 0 0 1 0-2.829Zm30.715.154a2 2 0 0 1 0 2.828l-7.03 7.03a8.4 8.4 0 1 1-2.828-2.828l7.03-7.03a2 2 0 0 1 2.828 0ZM36 44.4a4.4 4.4 0 1 0 0 8.8 4.4 4.4 0 0 0 0-8.8Zm-23.333 6.533a2 2 0 0 1 2-2h4.266a2 2 0 1 1 0 4h-4.266a2 2 0 0 1-2-2Zm38.4 0a2 2 0 0 1 2-2h4.266a2 2 0 1 1 0 4h-4.266a2 2 0 0 1-2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">25X</h3> <p class="copy-small"> average ROI for customers </p> </div> </div> </div> </div> <div id="" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="-1947242662" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/text-request?_ga=2.95860828.1354003289.1711980555-1261633788.1676671734&_gac=1.14247621.1711554835.CjwKCAjwh4-wBhB3EiwAeJsppNqbmpULxFC-DwzdNe7MTxuL42UPYg7REYxvsAsvs1UdLw738g0ZsBoClKwQAvD_BwE&_gl=1*1xkgu39*_ga*MTI2MTYzMzc4OC4xNjc2NjcxNzM0*_ga_RRP8K4M4F3*MTcxMjM0MzI1Ny4xODIuMS4xNzEyMzUyNTAxLjAuMC4w" target="_self" data-uuid="b3cfb103-6503-3e79-9f76-c1de8d5dd220" aria-label="Read Text Request’s story"> <span class="button-text"> Read Text Request’s story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/hero-text-request.png/_jcr_content/renditions/compressed-original.webp" alt="** Man smiling and looking at smartphone while standing in a clothing store" title="** Man smiling and looking at smartphone while standing in a clothing store" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/hero-text-request.png/_jcr_content/renditions/compressed-original.webp" 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default" id="twilio-difference"> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Why choose Twilio’s mass texting service </h2> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p style=" text-align: center; "><span class="copy-extra-large">Twilio is loved by 10&#43; million developers and was named a leader in the <a href="https://www.twilio.com/en-us/report/gartner-mq-cpaas-2024" target="_self" rel="noopener noreferrer">2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)</a>.</span></p> </div> </div> </div> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/iillo_mass-texting_why-choose-mass-texting-service_twilio.png/_jcr_content/renditions/compressed-original.webp" alt="Two individuals riding paper airplanes with a globe in the background." title="Two individuals riding paper airplanes with a globe in the background." class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/mass-texting/iillo_mass-texting_why-choose-mass-texting-service_twilio.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> <div class="grid-container-column"> <div data-uuid="-1005451426" data-first-open="true" class="accordion"> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Built for messaging volume spikes <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>In 2023, over 830 million messages were sent and received by Twilio on Cyber Monday and we sent over 4 billion messages during Cyber Week—with zero down time in core messaging services. </p> </div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Global reach <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>Twilio reaches over 180 countries to connect you with customers around the world. The Super Network has over 4,800 global carrier connections and monitors routes for latency and outages to optimize delivery rates. </p> </div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Pay-as-you-go pricing <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>No-shenanigans pricing means you only pay for what you use. You can scale up or down as needed, and you’ll unlock pricing discounts as your usage increases. </p> </div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Fully verified ecosystem <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>We’re here to help you meet carrier requirements for sending text message traffic. From our vetted phone number inventory of more than 200 number types to our simplified registration process, you can join the trusted messaging ecosystem and keep your communications compliant.</p> </div> </div> </div> </button> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-231076069" class="button-container horizontal medium center"> <a class="button button-primary right" href="https://twilio.com/try-twilio" target="_self" data-uuid="260b84a4-c571-3ecf-9241-1c5e0b36933f" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> <a class="button button-secondary right" href="https://www.twilio.com/en-us/sms/pricing/us" target="_self" data-uuid="8d75d494-86a9-3ffe-80dd-6b2f2c53c0c4" aria-label="See pricing "> <span class="button-text"> See pricing </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-1025707901" class="divider"> <p>Related use cases</p> <hr/> </div> </div> </div> <div id="" class="grid-container tiny medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Explore other solutions you can build with Twilio </h2> </div> </div> </div> <div id="" class="grid-container three-columns default medium-gap equal-heights" style=""> <div class="grid-container-column"> <!-- Card icon option --> <div class="card-icon vertical center"> <a class="card-icon__overlay" href="/en-us/use-cases/marketing-and-promotions" target="_self"></a> <header class="card-icon-header vertical center"> <div class="svg-icon "> <span class="text-marketing_customer-loyalty-programs circle medium circle"> <svg width="190" height="80" viewBox="0 0 190 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2729_27407)"> <path d="M115.02 45.3C117.34 45.3 126.96 45.33 140.21 45.36C143.52 45.36 147.06 45.36 150.78 45.37C152.64 45.37 154.53 45.37 156.47 45.37C156.95 45.38 157.47 45.34 157.86 45.41C158.28 45.49 158.68 45.69 158.99 45.98C159.31 46.27 159.54 46.65 159.66 47.07C159.72 47.28 159.74 47.49 159.75 47.71V48.46C159.75 56.45 159.76 64.88 159.77 73.31C159.79 74.23 159.19 75.11 158.35 75.45C157.93 75.64 157.48 75.62 156.93 75.63L155.36 75.66C153.26 75.68 151.18 75.7 149.1 75.72C144.95 75.73 140.86 75.71 136.89 75.67C128.95 75.57 121.47 75.48 114.93 75.4C114.52 75.4 114.12 75.4 113.71 75.39C113.3 75.39 113.01 75.35 112.68 75.23C112.05 74.99 111.57 74.45 111.37 73.84C111.26 73.52 111.25 73.24 111.25 72.85C111.25 72.48 111.25 72.12 111.24 71.76C111.24 71.04 111.24 70.33 111.24 69.65C111.24 66.9 111.29 64.44 111.32 62.33C111.38 58.1 111.43 55.25 111.44 54.26C111.5 49.07 111.15 45.79 110.94 45.58C110.71 45.37 110.7 48.19 110.62 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existing marketing tech stack for increased conversions and customer lifetime value.</p> </div> <div class="button-container horizontal small left"> <a class="button link" href="/en-us/use-cases/marketing-and-promotions" target="_self"> <span class="button-text"> Explore marketing </span> </a> </div> </div> </div> </div> <div class="grid-container-column"> <!-- Card icon option --> <div class="card-icon vertical center"> <a class="card-icon__overlay" href="/en-us/use-cases/user-verification-identity" target="_self"></a> <header class="card-icon-header vertical center"> <div class="svg-icon "> <span class="illo_use-cases_verifications_programmable-messaging circle medium circle"> <svg width="190" height="80" viewBox="0 0 190 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M119.07 28.09C115.9 32.49 114.01 37.86 113.89 43.23C113.81 46.95 114.4 50.69 115.67 54.19C117.7 59.77 121.73 64.42 127.11 66.99C132.01 69.33 137.66 69.87 143.02 69.04C151.47 67.73 159.61 62.67 163.18 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30.2099 142.08 30.1499C139.38 30.0499 137.02 30.7099 135.18 31.5099C133.37 32.3999 131.99 33.3299 131.07 34.1299C130.61 34.5299 130.22 34.8599 129.92 35.1199C129.64 35.3999 129.46 35.6099 129.34 35.7299C128.86 36.2599 128.41 36.7099 128.09 37.1399C127.78 37.5699 127.52 37.9399 127.32 38.2299C126.93 38.8199 126.76 39.1299 126.81 39.1599C126.86 39.1999 127.11 38.9599 127.56 38.4599C128 37.9499 128.62 37.1699 129.56 36.2499L129.59 36.2599Z" fill="#121C2D"/> </svg> </span> </div> </header> <div class="card-icon-details"> <h4 class="card-title title-extra-small "> IVR and self-service</h4> <div class="card-description copy-small"> <p>Improve your customer experience with a modern IVR that offers AI-enabled customer service to handle basic queries.</p> </div> <div class="button-container horizontal small left"> <a class="button link" href="/en-us/use-cases/ivr" target="_self"> <span class="button-text"> Explore IVR </span> </a> </div> </div> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-1155518381" class="button-container horizontal medium center"> <a class="button button-primary right" href="/en-us/solutions" target="_self" data-uuid="7bc86591-0f09-393d-8ecd-06c58982d3d7" aria-label="See all use cases"> <span class="button-text"> See all use cases </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper default" id="twilio-difference"> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-113127228" class="divider"> <p>FAQs</p> <hr/> </div> </div> </div> <div id="" class="grid-container two-columns default medium-gap" style=""> <div class="grid-container-column top"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Mass Texting FAQs </h2> </div> </div> <div class="grid-container-column"> <div data-uuid="1898192634" data-first-open="false" class="accordion"> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Who should use mass texting? <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>Businesses can use mass texting for use cases like: sending security notifications, emergency alerts, reminders, feedback requests, or special marketing offers to a large audience at once. </p> <p>Mass texting simplifies the work of sending individual messages to separate recipients. </p> <p>Bulk messages can be targeted and personalized to the audience. We recommend segmenting your recipients and sending tailored messages to increase the effectiveness of campaigns such as for marketing and promotions.</p> </div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> How much does mass texting cost? <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>At Twilio, the cost of a mass texting solution depends on how many messages you send. We use pay-as-you-go pricing with volume discounts available. So the more you send, the more you save. </p> <ul><li>Monthly messaging costs start at:</li><li>$0.0079 for your first 150,000 messages</li><li>$0.0077 for your next 150,000 messages</li><li>$0.0075 for your next 200,000 messages</li><li>$0.0073 for your next 250,000 messages</li><li>$0.0071 for your next 250,000 messages</li><li>$0.0069 for anything above 1 million messages</li></ul> <p>View <a href="https://www.twilio.com/en-us/sms/pricing/us" target="_self" rel="noopener noreferrer">Twilio’s SMS pricing</a> for full cost details. There may be additional carrier fees for some markets, countries, and carriers.</p> </div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> What’s the difference between group texting and mass texting? <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>Group texting refers to an individual sending a message to a group of selected recipients. Some smartphone models now allow users to send a single message to up to 30 recipients, while others max out at 10.</p> <p>Mass texting, on the other hand, refers to messages sent with a text messaging API or SMS service that delivers texts to a list of recipients. The list can include as many people as a group message or up to millions of recipients.</p> </div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Can I send mass text messages to existing customers? <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>You can send mass text messages to existing customers if they have opted in to receive those specific kinds of text messages from you. </p> <p>If you do not have explicit consent from existing customers, you’ll need to get it before you can send them any text messages. You can ask for their permission through an email, over the phone, or at a point of sale with options for the types of messages they can choose to receive from you. </p> <p>Once you have a customer’s opt-in, you can add them to your mass texting list and start communicating with them via text.</p> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Is mass texting legal? <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>In general, mass texting is legal when you have explicit opt-in consent from recipients, you send messages from a verified number, you respect opt-out requests and you adhere to legal and regulatory requirements. </p> <p>Due to the rise in spam messages and smishing scams in the past decade, there is additional scrutiny for mass texting and you need to take extra care to stay in compliance. </p> <p>Review our <a href="https://www.twilio.com/en-us/resource-center/sms-guide-compliance" target="_self" rel="noopener noreferrer">Guide to US SMS Compliance</a> for more information and be sure to convene with your legal counsel for understanding and complying with any industry or regional regulations.</p> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Can I send a mass text from my phone? <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>A mass text is sent with an SMS API or an SMS service. Through your phone, you can send group messages to 10-30 recipients. </p> <p>Learn more about <a href="https://www.twilio.com/en-us/messaging/channels/sms" target="_self" rel="noopener noreferrer">Twilio’s SMS API</a> for sending mass texts. </p> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Can I choose what number to send my text from? <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>You can choose the number you’ll send your text messages from. The most common number types for mass texting are: short codes, toll-free numbers, and A2P 10DLC long codes, and alphanumeric numbers. </p> <p>Twilio has a massive inventory of <a href="https://www.twilio.com/en-us/phone-numbers" target="_self" rel="noopener noreferrer">phone numbers</a> to choose from for your mass texting use cases.</p> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Can I send mass texts to anyone? <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>You can only send mass text messages to customers who have given opt-in permission. And more specifically, you can only send them the types of messages they’ve opted in to receive (such as shipping notifications). If you want to send recipients a marketing message, you need to get explicit opt-in for those types of messages as well. </p> <p>If you don’t respect recipients’ opt-in preferences, you could be flagged as a non-compliant sender and carriers may not pass through your messaging traffic.</p> </div> </div> </div> </button> </div> <script type="application/ld+json"> {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Who should use mass texting?","acceptedAnswer":{"@type":"Answer","text":"<div class=\"accordion-container\"><p>Businesses can use mass texting for use cases like: sending security notifications, emergency alerts, reminders, feedback requests, or special marketing offers to a large audience at once. </p>\r\n<p>Mass texting simplifies the work of sending individual messages to separate recipients. </p>\r\n<p>Bulk messages can be targeted and personalized to the audience. 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So the more you send, the more you save. </p>\r\n<ul><li>Monthly messaging costs start at:</li><li>$0.0079 for your first 150,000 messages</li><li>$0.0077 for your next 150,000 messages</li><li>$0.0075 for your next 200,000 messages</li><li>$0.0073 for your next 250,000 messages</li><li>$0.0071 for your next 250,000 messages</li><li>$0.0069 for anything above 1 million messages</li></ul>\r\n<p>View <a href=\"https://www.twilio.com/en-us/sms/pricing/us\" target=\"_self\" rel=\"noopener noreferrer\">Twilio’s SMS pricing</a> for full cost details. There may be additional carrier fees for some markets, countries, and carriers.</p>\r\n</div>\r\n"}},{"@type":"Question","name":"What’s the difference between group texting and mass texting?","acceptedAnswer":{"@type":"Answer","text":"<div class=\"accordion-container\"><p>Group texting refers to an individual sending a message to a group of selected recipients. Some smartphone models now allow users to send a single message to up to 30 recipients, while others max out at 10.</p>\r\n<p>Mass texting, on the other hand, refers to messages sent with a text messaging API or SMS service that delivers texts to a list of recipients. The list can include as many people as a group message or up to millions of recipients.</p>\r\n</div>\r\n"}},{"@type":"Question","name":"Can I send mass text messages to existing customers?","acceptedAnswer":{"@type":"Answer","text":"<p>You can send mass text messages to existing customers if they have opted in to receive those specific kinds of text messages from you. </p>\r\n<p>If you do not have explicit consent from existing customers, you’ll need to get it before you can send them any text messages. You can ask for their permission through an email, over the phone, or at a point of sale with options for the types of messages they can choose to receive from you. </p>\r\n<p>Once you have a customer’s opt-in, you can add them to your mass texting list and start communicating with them via text.</p>\r\n"}},{"@type":"Question","name":"Is mass texting legal?","acceptedAnswer":{"@type":"Answer","text":"<p>In general, mass texting is legal when you have explicit opt-in consent from recipients, you send messages from a verified number, you respect opt-out requests and you adhere to legal and regulatory requirements. </p>\r\n<p>Due to the rise in spam messages and smishing scams in the past decade, there is additional scrutiny for mass texting and you need to take extra care to stay in compliance. </p>\r\n<p>Review our <a href=\"https://www.twilio.com/en-us/resource-center/sms-guide-compliance\" target=\"_self\" rel=\"noopener noreferrer\">Guide to US SMS Compliance</a> for more information and be sure to convene with your legal counsel for understanding and complying with any industry or regional regulations.</p>\r\n"}},{"@type":"Question","name":"Can I send a mass text from my phone?","acceptedAnswer":{"@type":"Answer","text":"<p>A mass text is sent with an SMS API or an SMS service. Through your phone, you can send group messages to 10-30 recipients. </p>\r\n<p>Learn more about <a href=\"https://www.twilio.com/en-us/messaging/channels/sms\" target=\"_self\" rel=\"noopener noreferrer\">Twilio’s SMS API</a> for sending mass texts. </p>\r\n"}},{"@type":"Question","name":"Can I choose what number to send my text from?","acceptedAnswer":{"@type":"Answer","text":"<p>You can choose the number you’ll send your text messages from. The most common number types for mass texting are: short codes, toll-free numbers, and A2P 10DLC long codes, and alphanumeric numbers. </p>\r\n<p>Twilio has a massive inventory of <a href=\"https://www.twilio.com/en-us/phone-numbers\" target=\"_self\" rel=\"noopener noreferrer\">phone numbers</a> to choose from for your mass texting use cases.</p>\r\n"}},{"@type":"Question","name":"Can I send mass texts to anyone?","acceptedAnswer":{"@type":"Answer","text":"<p>You can only send mass text messages to customers who have given opt-in permission. And more specifically, you can only send them the types of messages they’ve opted in to receive (such as shipping notifications). If you want to send recipients a marketing message, you need to get explicit opt-in for those types of messages as well. </p>\r\n<p>If you don’t respect recipients’ opt-in preferences, you could be flagged as a non-compliant sender and carriers may not pass through your messaging traffic.</p>\r\n"}}]} </script> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-1138166952" class="divider"> <hr/> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small">1. <a href="https://pages.twilio.com/forrester-tei-messaging?_gl&#61;1*2o63jm*_ga*MTI2MTYzMzc4OC4xNjc2NjcxNzM0*_ga_RRP8K4M4F3*MTcxMjM0MzI1Ny4xODIuMS4xNzEyMzUwNTkyLjAuMC4w&amp;_ga&#61;2.58004458.1354003289.1711980555-1261633788.1676671734&amp;_gac&#61;1.217326180.1711554835.CjwKCAjwh4-wBhB3EiwAeJsppNqbmpULxFC-DwzdNe7MTxuL42UPYg7REYxvsAsvs1UdLw738g0ZsBoClKwQAvD_BwE" target="_self" rel="noopener noreferrer">Forrester Consulting’s Total Economic ImpactTM (TEI) of Twilio Messaging report</a></span></p> <p><span class="copy-small">2. Gartner® Critical Capabilities for Communications Platform as a Service, Lisa Unden-Farboud, Ajit Patankar, Brian Doherty, Daniel O’Connell, 18 September 2023. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. </span></p> <p><span class="copy-small">The Gartner document is available upon request from Twilio. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. </span></p> <p><span class="copy-small">Gartner research publications consist of the opinions of Gartner’s Research &amp; Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.</span></p> </div> </div> </div> </div> </section> </main> <footer class="experiencefragment global-footer"> <div class="xfpage page basicpage"> <div class="footer bg-color-footer-blue" data-uuid="1479458978"> <h2 class="footer-title">We can&#39;t wait to see what you build.</h2> <div class="grid-container four-columns footer-four-columns"> <div class="grid-container-column footer-list"> <h3 class="footer-list-title">Products</h3> <ul class="column-list" role="list"> <li> <a href="/en-us/engage" target="_self" data-uuid="c02ed0c4-5e2f-33e8-8325-883852001850">Twilio Engage</a> </li> <li> <a href="/en-us/flex" target="_self" data-uuid="9166bfad-df99-36ef-be3b-67fbf3cd2580">Flex</a> </li> <li> <a href="/en-us/user-authentication-identity" target="_self" data-uuid="5008e6ab-e48a-3a78-9062-e0c25ba11d82">User Authentication 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