Marketing and Promotions Use Cases

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class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/messaging" target="_self" data-uuid="c65ba57f-0180-378b-a5a5-4f81c8d14373"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> <p class="navigation-dropdown-link-description"> Send and receive multichannel text and media messages in 180+ countries </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/messaging/channels/sms" target="_self" data-uuid="f2c3345d-3fa1-33d2-ac50-e682e778a0d8">SMS</a> <a href="/en-us/messaging/channels/whatsapp" target="_self" data-uuid="afe9c931-96ed-3c7a-895b-671a04507508">WhatsApp</a> <a href="/en-us/messaging/conversations-api" target="_self" data-uuid="4dc05265-7e3a-37f8-85bb-5f6587fdc22f">Conversations</a> <a href="/en-us/messaging/channels/rcs" target="_self" data-uuid="9e18930c-b023-39e8-b333-75606e8d9231">RCS</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice" target="_self" data-uuid="fbdaf169-d9be-33ff-9a3b-edc7ad68de86"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M25.6264 34.6385L25.659 34.5419L35.4121 7.04017C36.622 3.6285 41.698 4.49252 41.698 8.11013L41.6978 29.4478L44.4808 29.4481C46.6711 29.4481 48.218 31.5627 47.5692 33.6229L47.5372 33.7194L36.7466 64.6588C35.5514 68.0857 30.4551 67.2318 30.4551 63.6046L30.4548 38.8287L28.7099 38.8289C26.5126 38.8289 24.965 36.7018 25.6264 34.6385ZM38.4629 32.6652V8.11013L28.7099 35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 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logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> <p class="navigation-dropdown-link-description"> Know your customer and assess identity risk with real-time phone intelligence </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/email-api" target="_self" data-uuid="ae4a1f31-bb99-3afc-a76e-3d73bfd77527"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 47.25 45.225 47.25 42.75V29.25C47.25 26.775 45.225 24.75 42.75 24.75H29.25C26.775 24.75 24.75 22.725 24.75 20.25V6.75C24.75 4.275 26.775 2.25 29.25 2.25Z" class="path-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M42.75 65.75C42.8751 65.75 42.9969 65.7025 43.0997 65.5997C43.2025 65.4969 43.25 65.3751 43.25 65.25V51.75C43.25 51.6249 43.2025 51.5031 43.0997 51.4003C42.9969 51.2975 42.8751 51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 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phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 52.0667 10.1293 53.1708 11.6846C53.5427 12.207 53.4827 12.922 53.0292 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28.0864 38.4627 28.0376 38.6279 28.062C38.8448 28.0976 39.0639 28.1187 39.2835 28.125ZM32.7269 39.9375C18.2488 39.9534 6.5159 51.6966 6.5 66.1874C6.5 66.9123 7.08711 67.5 7.81134 67.5H32.7269C33.4512 67.5 34.0382 66.9123 34.0382 66.1874V41.2501C34.0382 40.5252 33.4512 39.9375 32.7269 39.9375ZM63.8582 60.9376C64.5029 60.9429 65.0506 61.4112 65.1564 62.0479C65.3806 63.4306 65.4955 64.8288 65.5 66.2296C65.4746 66.936 64.8949 67.4953 64.1886 67.4947H51.5998C51.2688 67.4917 50.9949 67.2368 50.9677 66.9068C50.3065 60.3387 45.1167 55.1445 38.5545 54.4826C38.2247 54.4555 37.97 54.1812 37.9671 53.8501V41.2501C37.9667 40.5392 38.5317 39.9574 39.2417 39.9375C41.1171 39.9371 42.9872 40.1367 44.8201 40.5334C45.4152 40.6716 45.8363 41.2028 45.8351 41.8143V45.7754C45.8349 46.0542 46.0105 46.3025 46.2731 46.395C47.2649 46.746 48.2293 47.1707 49.158 47.6654C49.4123 47.8017 49.7258 47.7546 49.9291 47.5501L52.6435 44.8619C53.0874 44.418 53.7834 44.3508 54.3038 44.7019C57.3678 46.8439 59.9373 49.6188 61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 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68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-1" data-nav-id="1" class="navigation-link" id="navigation-link-1"> Solutions </button> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification & identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts & notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing & promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR & self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div 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href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div 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3.22c-.46.25-.85.69-1.05 1.23-.2.54-.2 1.13.01 1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-2" data-nav-id="2" class="navigation-link" id="navigation-link-2"> Developers </button> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 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1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" data-uuid="202617e5-93a5-3f8d-a293-5fd07113423d"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/sms" target="_self" data-uuid="4a7d38b6-987a-3434-819a-8315ad35aa69"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>SMS</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/voice" target="_self" data-uuid="276792df-f5d6-374a-b4ac-ce3760668b6c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://docs.sendgrid.com/" target="_self" data-uuid="3a701880-504d-3d84-a4d2-19da3883139d"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/whatsapp" target="_self" data-uuid="11717582-95ce-36a6-b33c-aa4968c7816a"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>WhatsApp API</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/sip-trunking" target="_self" data-uuid="9c18aca3-4bad-3cb7-b449-2fb09e0ee6de"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Elastic SIP Trunking</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/verify/api" target="_self" data-uuid="2216d993-093c-32a9-8311-c03d32122ee9"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/serverless/functions-assets/functions" target="_self" data-uuid="cc54ec7e-db8f-3e55-a052-f3c6aa412514"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Functions</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/studio" target="_self" data-uuid="698bf00e-7d9d-36ee-9901-73eb234f7e79"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Studio</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/twilio-cli/quickstart" target="_self" data-uuid="bd2d1990-cd6c-3a5b-8fde-660fa31e84ee"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio CLI</strong> </span> </div> </a> </li> </ul> <div class="button-container small inverse"> <a href="https://www.twilio.com/docs" target="_self" class="button button-secondary">See all docs</a> </div> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" 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35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative 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class="navigation-dropdown-link-description"> Globally-managed multichannel 2FA and passwordless authentication </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/lookup" target="_self" data-uuid="9ddfe08b-e121-3904-99a3-e29de8ba0d43"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 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28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 52.0667 10.1293 53.1708 11.6846C53.5427 12.207 53.4827 12.922 53.0292 13.3751L51.2273 15.1785C51.031 15.3759 50.9805 15.6758 51.1014 15.9266C51.2956 16.3387 51.4712 16.7614 51.626 17.1892C51.719 17.4501 51.9656 17.6245 52.2423 17.625H54.7836C55.4238 17.6251 55.9703 18.0878 56.0767 18.7196C56.416 20.5997 56.416 22.5253 56.0767 24.4054C55.9703 25.0372 55.4238 25.4999 54.7836 25.5001H52.2423C51.9615 25.4951 51.7091 25.6708 51.6155 25.9357C51.4633 26.3628 51.2885 26.7827 51.091 27.1957C50.9701 27.4466 51.0206 27.7464 51.2169 27.9439L53.0239 29.7419C53.476 30.1947 53.5358 30.908 53.1655 31.4299C52.0614 32.9858 50.7042 34.3453 49.1501 35.4513C48.6282 35.8236 47.9139 35.7636 47.4611 35.3096L45.6567 33.5062C45.4595 33.3097 45.1599 33.2593 44.9092 33.3802C44.499 33.5769 44.0789 33.7521 43.6503 33.9053C43.3888 33.9986 43.2145 34.2468 43.2151 34.5248V37.0684C43.2149 37.7091 42.7526 38.2562 42.1214 38.3625C41.1835 38.5289 40.2334 38.6167 39.281 38.6249C38.5567 38.6249 37.9696 38.0375 37.9696 37.3126V28.6316C37.9694 28.4644 38.042 28.3051 38.1684 28.1959C38.2947 28.0864 38.4627 28.0376 38.6279 28.062C38.8448 28.0976 39.0639 28.1187 39.2835 28.125ZM32.7269 39.9375C18.2488 39.9534 6.5159 51.6966 6.5 66.1874C6.5 66.9123 7.08711 67.5 7.81134 67.5H32.7269C33.4512 67.5 34.0382 66.9123 34.0382 66.1874V41.2501C34.0382 40.5252 33.4512 39.9375 32.7269 39.9375ZM63.8582 60.9376C64.5029 60.9429 65.0506 61.4112 65.1564 62.0479C65.3806 63.4306 65.4955 64.8288 65.5 66.2296C65.4746 66.936 64.8949 67.4953 64.1886 67.4947H51.5998C51.2688 67.4917 50.9949 67.2368 50.9677 66.9068C50.3065 60.3387 45.1167 55.1445 38.5545 54.4826C38.2247 54.4555 37.97 54.1812 37.9671 53.8501V41.2501C37.9667 40.5392 38.5317 39.9574 39.2417 39.9375C41.1171 39.9371 42.9872 40.1367 44.8201 40.5334C45.4152 40.6716 45.8363 41.2028 45.8351 41.8143V45.7754C45.8349 46.0542 46.0105 46.3025 46.2731 46.395C47.2649 46.746 48.2293 47.1707 49.158 47.6654C49.4123 47.8017 49.7258 47.7546 49.9291 47.5501L52.6435 44.8619C53.0874 44.418 53.7834 44.3508 54.3038 44.7019C57.3678 46.8439 59.9373 49.6188 61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="1" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content1" id="navigation-accordion-button1"> <span>Solutions</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content1" aria-labelledby="navigation-accordion-button1"> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification & identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts & notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing & promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR & self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product & Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 8.67H13.5a1.241 1.241 0 0 0 1.31-1.12V28.46c-.03-.31-.17-.6-.41-.81-.25-.22-.56-.33-.9-.31H7.266ZM8.79 48.67h4.78l-.01.01c1.29 0 2.52-.46 3.49-1.33a5.3 5.3 0 0 0 .737-.81h2.743l8 6.11a4.308 4.308 0 0 0 3.12 1.3l-.02.01c1.01 0 1.98-.35 2.77-1l8.094-6.685 10.743-2.145a5.24 5.24 0 0 0 5.193 4.54h4.778a30.038 30.038 0 0 1-5.998 8.54C51.55 62.88 44.01 66 36 66c-8.01 0-15.54-3.13-21.21-8.79a29.947 29.947 0 0 1-6-8.54Zm55.944-4A30.086 30.086 0 0 0 66 36c0-2.98-.432-5.893-1.266-8.67H58.5c-.096 0-.191.008-.284.024-.155.087-.32.154-.493.197a1.27 1.27 0 0 0-.533.909v13.048c.014.133.013.265 0 .395v1.647a1.241 1.241 0 0 0 1.31 1.12h6.234ZM34.96 34h-.09c-.82-.01-1.62-.19-2.38-.53a6.33 6.33 0 0 1-1.99-1.41c-.57-.6-1-1.3-1.29-2.07a6.34 6.34 0 0 1 .249-5.121A3.12 3.12 0 0 0 27.54 25l-8.75 3.73v13.81h2.41c.44 0 .86.14 1.21.41l8.67 6.62c.1.08.2.17.29.27.06.07.15.11.24.12.1.01.18-.02.26-.08l8.204-6.776c.142-.163.31-.303.501-.414l3.415-2.82c.08-.06.13-.16.14-.26 0-.09-.01-.18-.06-.25l-5.665-6.29-1.135.48c-.75.31-1.53.46-2.32.46l.01-.01Zm12.867 7.134 5.373-1.072V28.26c.039-.67.202-1.314.478-1.905L43.31 22.27c-.44-.17-.94-.24-1.44-.21s-.99.16-1.44.4l-6.45 3.22c-.46.25-.85.69-1.05 1.23-.2.54-.2 1.13.01 1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="2" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content2" id="navigation-accordion-button2"> <span>Developers</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content2" aria-labelledby="navigation-accordion-button2"> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 1.011-2.435.32-.329.71-.58 1.137-.754A3.32 3.32 0 0 1 4.49 4.5c19.305.251 28.297 5.276 31.505 7.672 3.208-2.396 12.2-7.42 31.506-7.672.495 0 .923.077 1.35.26.419.175.808.426 1.138.755A3.418 3.418 0 0 1 71 7.95v47.82c0 .889-.34 1.739-.962 2.396a3.435 3.435 0 0 1-2.392 1.053c-22.737.31-29.979 7.43-30.202 7.653-.03.039-.069.068-.107.106a.979.979 0 0 1-.156.126 1.973 1.973 0 0 1-.437.251 1.768 1.768 0 0 1-.603.135h-.136l-.01.01Zm1.944-51.927v46.168c4.287-2.541 13.123-6.107 29.163-6.387V8.374c-19.228.33-27.19 5.605-29.163 7.2ZM4.89 55.354c16.039.27 24.875 3.836 29.162 6.377V15.573c-1.944-1.575-9.906-6.87-29.163-7.198v46.98Zm39.923-7.807a1.933 1.933 0 0 1-.622-3.768 65.327 65.327 0 0 1 15.932-3.16 1.949 1.949 0 0 1 2.08 1.787 1.939 1.939 0 0 1-1.798 2.068 61.28 61.28 0 0 0-14.97 2.967 1.93 1.93 0 0 1-.612.096l-.01.01Zm-17.624 0c-.204 0-.408-.03-.612-.097a60.922 60.922 0 0 0-14.97-2.966 1.939 1.939 0 0 1-1.799-2.068c.078-1.063 1.02-1.855 2.08-1.788a65.422 65.422 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" 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0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless/pricing" target="_self" data-uuid="2aba174c-e04e-35fb-9be8-8df21e8f3bcc"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 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52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video/pricing" target="_self" data-uuid="7bd70d75-cf69-30ce-9ae5-ea9730e53641"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex/pricing" target="_self" data-uuid="454d3fdf-99a1-35d7-ac19-b3c0e80a9372"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/pricing/" target="_blank" data-uuid="6f4a34e1-7640-361d-a7ce-70ee86701cb6"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_self" data-uuid="b30a861c-7875-3e06-81b4-e6e9991f918f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/pricing" target="_blank" class="button button-secondary">See all pricing</a> </div> </div> </div> </div> </li> </ul> <ul class="navigation-buttons" role="list"> <li class="button-container"> <a href="https://www.twilio.com/try-twilio" class="button button-primary">Start for free</a> </li> <li class="button-container"> <a href="https://www.twilio.com/login" class="button button-secondary mb-login-link">Login</a> </li> <li class="button-container hide-up"> <a href="https://www.twilio.com/console" class="button button-secondary mb-console-link">Console</a> </li> <li class="button-container"> <a href="/en-us/help/sales" class="button button-secondary">Contact sales</a> </li> </ul> </div> </div> </nav> <div class="twilio-htmlcontainer"> <style> /* to reverse codebase style */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-blue-60)) !important; } } /* new style */ .navigation-dropdown-list {padding: 0.8rem 0 2.6rem 0;} #navigation-dropdown-0 .navigation-dropdown-section:nth-child(4) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-mint)) !important; } /* right align and bottom section */ .button-container { margin-top: 0rem; display: flex; justify-content: right; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding-top: var(--spacing-size-5); & h5 { display: flex; } & hr { display: flex; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } @media screen and (min-width: 992px) { #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-1 .navigation-dropdown-section:nth-child(3) { display: flex; flex-direction: column; & .navigation-dropdown-list { gap: 1rem; } /* right align and bottom section */ .button-container { margin-top: 1.5rem; flex-grow: 1; display: flex; justify-content: right; align-self: flex-end; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(3) { /* right align and bottom section */ .button-container { margin-top: 5rem; display: flex; justify-content: right; } } /* reversing code base */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding: 1.2rem var(--spacing-size-4); } } </style> <div> </div> <script> // labels const currentPagePathNav = window.location.pathname; let domain = "https://www.twilio.com/" let locale = domain + "en-us"; let businessSizeLabels = [ "Business Size", "Enterprise", "Startup", "Nonprofit", ]; let twilioServicesLabels = [ "Twilio Services", "Professional Services", "Get technical and strategic advice from Twilio experts", "Training", "Learn how to architect, build, and support your apps", ]; if ( currentPagePathNav.includes("/de-de") || currentPagePathNav.includes("/de") ) { locale = domain + "de-de"; businessSizeLabels = [ "Unternehmensgröße", "Unternehmen", "Start-up", "Gemeinnützige Organisation", ]; twilioServicesLabels = [ "Twilio-Services", "Professionelle Dienstleistungen", "Erhalten Sie technische und strategische Beratung durch Expert:innen von Twilio.", "Schulungen", "Lernen Sie, wie Sie Apps anlegen, erstellen und unterstützen können.", ]; } else if ( currentPagePathNav.includes("/fr-fr") || currentPagePathNav.includes("/fr") ) { locale = domain + "fr-fr"; businessSizeLabels = [ "Taille de l'entreprise", "Entreprise", "Startup", "Associations caritatives", ]; twilioServicesLabels = [ "Services Twilio", "Services professionnels", "Obtenez des conseils techniques et stratégiques de la part d'experts Twilio", "Formations", "Découvrez comment concevoir, construire et prendre en charge vos applications", ]; } else if ( currentPagePathNav.includes("/pt-br") || currentPagePathNav.includes("/pt") ) { locale = domain + "pt-br"; businessSizeLabels = [ "Tamanho da empresa", "Empresarial", "Startup", "Sem fins lucrativos", ]; twilioServicesLabels = [ "Serviços da Twilio", "Serviços profissionais", "Obtenha consultoria técnica e estratégica dos especialistas da Twilio", "Treinamento", "Saiba como arquitetar, criar e dar suporte aos seus aplicativos", ]; } else if ( currentPagePathNav.includes("/es-mx") || currentPagePathNav.includes("/es") ) { locale = domain + "es-mx"; businessSizeLabels = [ "Tamaño de la empresa", "Empresa", "Startup", "Sin fines de lucro", ]; twilioServicesLabels = [ "Servicios de Twilio", "Servicios profesionales", "Obtén asesoría técnica y estratégica de los expertos de Twilio", "Capacitación", "Aprende a diseñar, crear y dar soporte a tus aplicaciones", ]; } else if ( currentPagePathNav.includes("/ja-jp") || currentPagePathNav.includes("/ja") ) { locale = domain + "ja-jp"; businessSizeLabels = [ "事業規模", "エンタープライズ", "スタートアップ", "非営利団体", ]; twilioServicesLabels = [ "Twilioの各種サービス", "プロフェッショナルサービス", "Twilioエキスパートから技術的・戦略的アドバイスを得られます", "トレーニング", "アプリケーションの設計、構築、サポートの方法を学べます", ]; } // desktop nav const paddingTop = "0.6rem"; let solutionsDropdown = document .getElementById("navigation-dropdown-1") .getElementsByClassName("navigation-dropdown-section"); const businessSize = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTML = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdown) { let industriesColumn = solutionsDropdown[2]; let industriesCTA = industriesColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTA.insertAdjacentHTML("afterend", businessSize); let partnersColumn = solutionsDropdown[3]; let partnersLastDiv = partnersColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDiv.insertAdjacentHTML("afterend", twilioServicesHTML); } // mobile nav const paddingTopMobile = "5.5rem"; let solutionsDropdownMobile = document .getElementsByClassName("navigation-mobile-menu")[0] .getElementsByClassName("navigation-dropdown four-columns")[1] .getElementsByClassName("navigation-dropdown-section"); const businessSizeMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTMLMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdownMobile) { let industriesColumnMobile = solutionsDropdownMobile[2]; let industriesCTAMobile = industriesColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTAMobile.insertAdjacentHTML("afterend", businessSizeMobile); let partnersColumnMobile = solutionsDropdownMobile[3]; let partnersLastDivMobile = partnersColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDivMobile.insertAdjacentHTML( "afterend", twilioServicesHTMLMobile ); } </script> </div> </div> </header> <main class="column-container global-main twiliomain-search"> <div id="consent_blackbar"></div> <section class="header bg-color-ink-100 light-text header-buttonsGroup "> <div/></div> <div class="grid-container two-columns center default"> <div class="grid-container-column "> <div class="header-title"> <div class="eyebrow light-text"> </div> <h1 class="title-extra-large">Marketing and promotions</h1> <div class="header-badge"> </div> <div class="header-sub-text"> <p class="copy-large">Use Twilio to expand your marketing reach by communicating on customers’ preferred channels like SMS, MMS, WhatsApp, voice, and email to increase conversions and customer loyalty.</p> </div> </div> <div data-uuid="1611081647" class="button-container horizontal medium left"> <a class="button button-primary right" href="/en-us/help/sales" target="_self" data-uuid="8b5c600b-5d77-352b-90b6-7d358760c6d9" aria-label="Contact sales"> <span class="button-text"> Contact sales </span> </a> <a class="button button-tertiary right" href="https://capture.navattic.com/clorit2dl002h08ib8cj43j1y" target="_blank" data-uuid="2baf662c-2890-35b4-b0ad-d3294c5a0a5c" aria-label="Take interactive tour"> <span class="button-text"> Take interactive tour <span class="button-icon external medium"> <svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </a> </div> </div> <div class="grid-container-column media-right"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/illo-marketing-and-promotions-hero.png/_jcr_content/renditions/compressed-original.webp" alt="Send marketing promotions across multiple channels " title="Send marketing promotions across multiple channels " class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/illo-marketing-and-promotions-hero.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> What you can do with multichannel marketing </h2> <p class="copy-medium dark-text"> Increase engagement and ROI with campaigns that match customer preferences. </p> </div> </div> </div> <div id="" class="grid-container two-columns slim large-gap equal-heights" style=""> <div class="grid-container-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Users having a conversation</title> <g class="users_users--conversation"> <path fill-rule="evenodd" d="M23.037 2.944c0-1.073.87-1.944 1.945-1.944H60.24c1.074 0 1.944.87 1.944 1.944V29.39c0 1.074-.87 1.944-1.944 1.944H47.824L35.17 43.986a1.944 1.944 0 0 1-3.32-1.375V31.333h-6.87a1.944 1.944 0 0 1-1.944-1.944V2.944Zm3.889 1.945v22.555h6.87c1.074 0 1.945.871 1.945 1.945v8.528l9.903-9.903c.364-.365.859-.57 1.375-.57h11.277V4.89h-31.37Zm4.926 6.87c0-1.074.87-1.944 1.944-1.944h17.63a1.945 1.945 0 0 1 0 3.889h-17.63a1.944 1.944 0 0 1-1.944-1.945Zm0 8.815c0-1.074.87-1.944 1.944-1.944h17.63a1.945 1.945 0 0 1 0 3.889h-17.63a1.944 1.944 0 0 1-1.944-1.945ZM16.167 35.741a6.87 6.87 0 1 0 0 13.74 6.87 6.87 0 0 0 0-13.74Zm-10.76 6.87c0-5.942 4.818-10.76 10.76-10.76s10.759 4.818 10.759 10.76-4.817 10.76-10.76 10.76c-5.941 0-10.759-4.818-10.759-10.76ZM62.5 36.52a1.945 1.945 0 0 1 2.655.715 10.759 10.759 0 1 1-20.084 5.38 1.944 1.944 0 0 1 3.889-.005 6.872 6.872 0 0 0 13.216 2.626 6.87 6.87 0 0 0-.391-6.061 1.945 1.945 0 0 1 .715-2.655ZM16.167 57.778A11.278 11.278 0 0 0 4.889 69.056a1.944 1.944 0 0 1-3.889 0 15.167 15.167 0 1 1 30.333 0 1.944 1.944 0 0 1-3.889 0 11.278 11.278 0 0 0-11.277-11.278Zm39.666 0a11.278 11.278 0 0 0-11.277 11.278 1.945 1.945 0 0 1-3.89 0 15.167 15.167 0 1 1 30.334 0 1.944 1.944 0 0 1-3.889 0 11.278 11.278 0 0 0-11.278-11.278Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/use-cases/automated-customer-surveys" target="_self"> Automated customer surveys </a> </h5> <p>Gather customer feedback with text message surveys, request ratings, and solicit reviews for promotional purposes.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Envelope</title> <g class="mail_envelope"> <path fill-rule="evenodd" d="M1 12.389c0-1.074.87-1.944 1.944-1.944h66.112c1.073 0 1.944.87 1.944 1.944V59.61c0 1.074-.87 1.945-1.944 1.945H2.944A1.944 1.944 0 0 1 1 59.61V12.39Zm3.889 4.86v40.418H67.11V17.248L43.535 35.382a12.359 12.359 0 0 1-15.07 0L4.889 17.248Zm59.633-2.916H7.478L30.836 32.3a8.47 8.47 0 0 0 10.328 0l23.358-17.966Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Promotional discounts </h5> <p>Increase sales with discounts and seasonal campaigns, like Black Friday promotions, delivered as a text or email.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>User star review</title> <g class="users/user--star-rating-review"> <path d="m22.471 14.762 4.384 4.247-1.03 5.996a3.356 3.356 0 0 0 .204 1.808 3.297 3.297 0 0 0 2.818 2.012 3.328 3.328 0 0 0 1.76-.37l5.403-2.828 5.413 2.829a3.347 3.347 0 0 0 1.76.369A3.297 3.297 0 0 0 46 26.813a3.262 3.262 0 0 0 .204-1.798l-1.04-6.006 4.383-4.257a3.37 3.37 0 0 0 .904-1.555 3.303 3.303 0 0 0-.068-1.817 3.21 3.21 0 0 0-1.02-1.497 3.318 3.318 0 0 0-1.643-.729l-6.065-.875-2.701-5.442-1.73.865 1.74-.875a3.298 3.298 0 0 0-1.225-1.331A3.344 3.344 0 0 0 36 1c-.612 0-1.215.175-1.74.496-.524.32-.942.777-1.224 1.331L30.334 8.28l-6.064.875a3.305 3.305 0 0 0-2.663 2.216l1.836.612-1.846-.612a3.3 3.3 0 0 0-.068 1.817c.145.593.456 1.137.904 1.565l.038.01Zm6.638 10.797-.019-.029.33-.457-.33.467.02.039v-.02Zm-.816 1.089.768-1.089-.778 1.089h.01Zm15.336-8.786.914.943-.914-.953v.01Zm.146 8.796-.758-1.08.768 1.08h-.01Zm4.451-13.305-.904-.943.914.952-.01-.01Zm-6.93-4.54-.203 1.381v-.049l.204-1.34v.009Zm-7.59 1.468 2.313-4.674 2.314 4.674 1.74-.865h.009l-1.75.865a3.49 3.49 0 0 0 1.021 1.206c.428.32.933.515 1.458.592l5.15.749-3.712 3.615c-.379.37-.66.826-.836 1.322a3.285 3.285 0 0 0-.116 1.565l1.905-.321h.01l-1.915.33.884 5.132-4.636-2.42a3.384 3.384 0 0 0-1.535-.38c-.535 0-1.06.137-1.536.38l-4.626 2.42.884-5.122-1.914-.33h.01l1.904.33a3.317 3.317 0 0 0-.116-1.574 3.197 3.197 0 0 0-.836-1.332l-3.732-3.615 5.15-.749a3.314 3.314 0 0 0 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0-.117-1.574 3.297 3.297 0 0 0-.835-1.332l-3.723-3.605 5.142-.749a3.315 3.315 0 0 0 1.457-.593 3.217 3.217 0 0 0 1.02-1.205l2.693-5.432a1.94 1.94 0 0 0 1.565-1.905c0-1.07-.865-1.944-1.934-1.954-.613 0-1.215.165-1.74.486-.525.32-.943.787-1.225 1.332l1.74.874-1.75-.865-2.701 5.443-6.055.875a3.305 3.305 0 0 0-2.663 2.216 3.307 3.307 0 0 0-.068 1.817c.146.593.457 1.137.904 1.565l.544-.564.136-.146-.69.71 4.393 4.247-1.03 5.996a3.286 3.286 0 0 0 1.331 3.227l1.128-1.584-1.118 1.584c.496.36 1.089.563 1.691.602a3.347 3.347 0 0 0 1.76-.369l5.403-2.818 2.167 1.127.03.02Zm-9.281-7.755h-.078l-1.914-.34 1.992.34Zm.807 7.717-.613-1.167.652 1.244-.04-.068v-.01Z" class="path-fill logo-fill"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Customer loyalty </h5> <p>Reward customers with exclusive access and status rewards to increase lifetime value and decrease churn.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Ringing notification bell</title> <g class="symbols_notification-bell--ringing"> <path fill-rule="evenodd" d="M15.976 1.904a1.942 1.942 0 0 1-1.328 2.404 14.16 14.16 0 0 0-6.16 3.673 14.5 14.5 0 0 0-3.627 6.27 1.942 1.942 0 1 1-3.74-1.047 18.383 18.383 0 0 1 4.601-7.948 18.044 18.044 0 0 1 7.85-4.68 1.942 1.942 0 0 1 2.404 1.328Zm40.049 0A1.942 1.942 0 0 1 58.428.577a18.043 18.043 0 0 1 7.85 4.679 18.382 18.382 0 0 1 4.6 7.948 1.942 1.942 0 0 1-3.739 1.047 14.5 14.5 0 0 0-3.627-6.27 14.16 14.16 0 0 0-6.16-3.673 1.942 1.942 0 0 1-1.327-2.404ZM36 1.601c1.072 0 1.942.87 1.942 1.942V8.28a23.948 23.948 0 0 1 22.006 23.87c0 10.214 1.089 16.052 2.11 19.268.508 1.603.993 2.535 1.304 3.027a3.524 3.524 0 0 0 .334.46 1.942 1.942 0 0 1-1.289 3.393H9.593a1.942 1.942 0 0 1-1.538-3.129 3.14 3.14 0 0 0 .086-.13 8.7 8.7 0 0 0 .406-.727c.357-.707.865-1.88 1.384-3.64 1.039-3.519 2.121-9.381 2.121-18.523A23.948 23.948 0 0 1 34.058 8.281V3.543c0-1.073.87-1.942 1.942-1.942ZM12.75 54.415h46.265a22.958 22.958 0 0 1-.66-1.821c-1.18-3.719-2.29-9.984-2.29-20.444a20.064 20.064 0 0 0-40.13 0c0 9.444-1.117 15.685-2.28 19.623a30.39 30.39 0 0 1-.905 2.642Zm5.136-45.952a1.942 1.942 0 0 1-.738 2.645 13.954 13.954 0 0 0-5.387 5.47 1.942 1.942 0 1 1-3.407-1.864 17.837 17.837 0 0 1 6.887-6.99 1.942 1.942 0 0 1 2.645.739Zm36.228 0a1.942 1.942 0 0 1 2.645-.739 17.838 17.838 0 0 1 6.887 6.99 1.942 1.942 0 0 1-3.407 1.863 13.954 13.954 0 0 0-5.387-5.47 1.942 1.942 0 0 1-.738-2.644Zm-24.53 54.834a1.942 1.942 0 0 1 2.41 1.316 4.182 4.182 0 0 0 8.026 0 1.942 1.942 0 0 1 3.726 1.094 8.065 8.065 0 0 1-15.477 0 1.942 1.942 0 0 1 1.316-2.41Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Re-engagement campaigns </h5> <p>Deliver behavioral nudges like abandoned cart alerts through email, SMS, or WhatsApp marketing messages.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Megaphone Announcement</title> <g class="etc_announcement-megaphone"> <path fill-rule="evenodd" d="m37.947 5.83-6.539 5.277c-.349.28-.79.424-1.237.4l-8.386-.424a.832.832 0 0 0-.843.611L18.747 19.8a1.823 1.823 0 0 1-.761 1.051l-7.03 4.59a.837.837 0 0 0-.322.992l2.99 7.847c.16.419.16.881 0 1.3l-1.282 3.36a1.825 1.825 0 0 1-3.396.12 1.823 1.823 0 0 1-.01-1.418l1.033-2.712-2.746-7.201a4.48 4.48 0 0 1 1.738-5.34l6.448-4.21 2.013-7.436a4.48 4.48 0 0 1 4.547-3.304l7.691.393 5.996-4.84a4.479 4.479 0 0 1 5.62 0l6 4.84 7.691-.382a4.48 4.48 0 0 1 4.548 3.3l2.01 7.437 6.449 4.21a4.477 4.477 0 0 1 1.737 5.342l-2.741 7.2 2.741 7.197a4.484 4.484 0 0 1-1.737 5.343v.003l-6.449 4.198-2.023 7.433v.002a4.475 4.475 0 0 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7.123-2.229c.047-.016.095-.03.143-.043l11.874-3.717c.055-.02.11-.038.167-.052l16.548-5.176-13.454-21.197ZM27.38 59.921l-8.394 2.626 1.192 1.834a4.012 4.012 0 0 0 5.732 1.261 4.63 4.63 0 0 0 1.47-5.721Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Sales campaigns </h5> <p>Reach high-value customers directly with calls and two-way text messages to drive sales through conversations.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>User group reactions</title> <g class="users_user-group--reaction"> <path d="M40.767 32.825c-.04.17-.08.31-.1.41-.01.05-.02.09-.03.12v.05s.01 0 1.84.37l-1.84-.37c-.22 1.08.49 2.14 1.57 2.35 1.08.22 2.14-.49 2.35-1.57v-.01c0-.01 0-.04.01-.07.01-.06.04-.17.07-.3.07-.27.18-.67.33-1.15.32-.98.82-2.3 1.57-3.68 1.52-2.79 3.9-5.54 7.53-6.44a2.012 2.012 0 0 0 1.46-2.43 2.012 2.012 0 0 0-2.43-1.46c-5.17 1.29-8.29 5.15-10.07 8.41-.9 1.65-1.5 3.21-1.87 4.37-.19.58-.32 1.06-.4 1.4h.01Zm19.43-12.43h2.4v2.4c0 1.1.9 2 2 2s2-.9 2-2v-2.4h2.4c1.1 0 2-.9 2-2s-.9-2-2-2h-2.4v-2.4c0-1.1-.9-2-2-2s-2 .9-2 2v2.4h-2.4c-1.1 0-2 .9-2 2s.9 2 2 2Zm-28.6-11h2.4v2.4c0 1.1.9 2 2 2s2-.9 2-2v-2.4h2.4c1.1 0 2-.9 2-2s-.9-2-2-2h-2.4v-2.4c0-1.1-.9-2-2-2s-2 .9-2 2v2.4h-2.4c-1.1 0-2 .9-2 2s.9 2 2 2Zm38.66 44.61a9.67 9.67 0 0 0 0-7.42 9.716 9.716 0 0 0-2.1-3.15 9.56 9.56 0 0 0-3.15-2.1 9.67 9.67 0 0 0-7.42 0c-1.18.49-2.25 1.2-3.15 2.1-.9.9-1.62 1.97-2.1 3.15a9.67 9.67 0 0 0 0 7.42c.49 1.18 1.2 2.25 2.1 3.15.69.69 1.47 1.26 2.33 1.72l-.11.03c-2.26.71-4.33 1.92-6.04 3.55-.74.7-1.39 1.49-1.97 2.32a15.415 15.415 0 0 0-3.8-3.8 15.44 15.44 0 0 0-4.32-2.1 9.704 9.704 0 0 0 2.33-15.44 9.704 9.704 0 0 0-13.72 0 9.704 9.704 0 0 0 2.33 15.44 15.44 15.44 0 0 0-4.32 2.1 15.547 15.547 0 0 0-3.8 3.79c-.58-.83-1.23-1.61-1.97-2.31a15.416 15.416 0 0 0-6.04-3.55l-.11-.03c.85-.45 1.64-1.02 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2.15.42 2.79-.49.64-.91.42-2.15-.49-2.79-1.33-.94-2.81-1.64-4.36-2.11.87-.46 1.67-1.04 2.37-1.74.9-.9 1.62-1.97 2.1-3.15v.01Zm-59.56 1.99a5.7 5.7 0 1 1 .002-11.4 5.7 5.7 0 0 1-.002 11.4Zm25.3 0a5.7 5.7 0 1 1 .002-11.4 5.7 5.7 0 0 1-.002 11.4Zm30.57-3.52c-.29.69-.71 1.32-1.24 1.85s-1.16.95-1.85 1.24c-.69.29-1.43.43-2.18.43-.75 0-1.49-.15-2.18-.43-.69-.29-1.32-.71-1.85-1.24s-.95-1.16-1.24-1.85c-.29-.69-.43-1.43-.43-2.18 0-.75.15-1.49.43-2.18.29-.69.71-1.32 1.24-1.85s1.16-.95 1.85-1.24c.69-.29 1.43-.43 2.18-.43.75 0 1.49.15 2.18.43.69.29 1.32.71 1.85 1.24s.95 1.16 1.24 1.85c.29.69.43 1.43.43 2.18 0 .75-.15 1.49-.43 2.18Zm-30.57-33.88c-1.1 0-2 .9-2 2v13.2c0 1.1.9 2 2 2s2-.9 2-2v-13.2c0-1.1-.9-2-2-2Zm-33 1.8h2.4v2.4c0 1.1.9 2 2 2s2-.9 2-2v-2.4h2.4c1.1 0 2-.9 2-2s-.9-2-2-2h-2.4v-2.4c0-1.1-.9-2-2-2s-2 .9-2 2v2.4h-2.4c-1.1 0-2 .9-2 2s.9 2 2 2Zm14.92 2.14c3.63.91 6.01 3.65 7.53 6.44.75 1.38 1.26 2.7 1.57 3.68.16.49.27.88.33 1.15.03.13.06.24.07.3 0 .03.01.06.02.07v.01a2.008 2.008 0 0 0 2.35 1.57 2 2 0 0 0 1.57-2.35l-1.72.34c1.7-.34 1.72-.34 1.72-.35v-.05c0-.03-.01-.07-.03-.12-.02-.1-.05-.23-.1-.41-.09-.34-.22-.82-.4-1.4-.37-1.15-.97-2.72-1.87-4.37-1.78-3.26-4.9-7.11-10.07-8.41-1.07-.27-2.16.38-2.43 1.46-.27 1.07.38 2.16 1.46 2.43v.01Z" class="path-fill fill-path"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Upsell and cross-sell campaigns </h5> <p>Create campaigns based on your customer's previous behavior and communicate on their preferred channel for increased share-of-wallet.</p> </div> </li> </ul> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> How to build multichannel marketing with Twilio </h2> <p class="copy-medium dark-text"> Empower your marketers to innovate with email, SMS, MMS, WhatsApp, and voice. </p> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="tabs horizontal tabs--light" data-author-mode="DISABLED"> <div class="tabs-navigation-container"> <div class="tabs-navigation-container-border"> <nav class="tabs-navigation" role="tablist" aria-multiselectable="false" data-cmp-hook-tabs="tab"> <button type="button" class="tabs-button" id="-348286623" aria-selected role="tab" aria-controls="panel--348286623" tabindex="0"> <span class="tabs-title">How to build it</span> </button> <button type="button" class="tabs-button" id="-346526013" role="tab" aria-controls="panel--346526013" tabindex="-1"> <span class="tabs-title">How it works</span> </button> </nav> </div> </div> <div class="tabs-slides"> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--348286623" aria-labelledby="-348286623" aria-hidden="false" data-cmp-hook-tabs="tabpanel"><div class="column-control"> <div id="" class="grid-container two-columns default medium-gap equal-heights" style=""> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/Diagram%20of%20what%20the%20use%20case%20looks%20like%20in%20the%20real%20world.png/_jcr_content/renditions/compressed-original.webp" alt="Integrate channels, schedule messages, and analyze results" title="Integrate channels, schedule messages, and analyze results" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/Diagram%20of%20what%20the%20use%20case%20looks%20like%20in%20the%20real%20world.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 1</b></span><br /> <span class="copy-medium"><b>Integrate</b></span><br /> <span class="copy-medium">Integrate your customers' preferred channels—WhatsApp, SMS, phone, email—into your existing MarTech stack, <a href="https://segment.com/marketing/" target="_self" rel="noopener noreferrer">Customer Data Platform</a>, and preference management database.</span></p> </div> <div data-uuid="1874033051" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><b><span class="copy-small" style=" color: rgb(214,31,31); ">Step 2</span></b><span class="copy-medium"><b> <br /> Workflow<br /> </b>Create personalized marketing workflows for promotional, loyalty, and engagement campaigns by your customer's preferred channels.</span></p> </div> <div data-uuid="-881972759" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 3</b></span><b><br /> </b><span class="copy-medium"><b>Schedule and send marketing communications</b><br /> Schedule marketing communications to go out at a set time, like 9am in each recipient's time zone on Black Friday. </span></p> </div> <div data-uuid="-2114617337" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><b><span class="copy-small" style=" color: rgb(214,31,31); ">Step 4</span></b><br /> <span class="copy-medium"><b>Analyze and optimize</b><br /> Identify deliverability issues and improve performance with A/B testing using Twilio’s out-of-the-box dashboards. Or, custom build with advanced data from Logs with CSV downloads, webhooks, or Event Streams.</span></p> </div> <div data-uuid="767506351" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><b><span class="copy-small" style=" color: rgb(214,31,31); ">Step 5</span></b><br /> <span class="copy-medium"><b>Update MarTech stack</b><br /> Log statuses and results in your stack for re-engagement efforts like abandoned cart campaigns and improving future marketing campaigns.</span></p> </div> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--346526013" aria-labelledby="-346526013" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="column-control"> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/Diagram%20of%20what%20the%20use%20case%20works.png/_jcr_content/renditions/compressed-original.webp" alt="Set up automatic messages based on user actions " title="Set up automatic messages based on user actions " class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/Diagram%20of%20what%20the%20use%20case%20works.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><span class="copy-medium"><b>Reach customers reliably</b></span><br /> <span class="copy-medium">See better performance from your marketing campaigns by offering the channels your customers want to use—and letting them choose how to hear from you.</span></p> </div> <div data-uuid="-1135984771" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><span class="copy-medium"><b>Treat every customer like your only customer<br /> </b>Generic messages fall flat. Draw insights from your customer profile and previous interactions to deliver personalized promotions that customers want to engage with.</span></p> </div> <div data-uuid="-333494420" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><span class="copy-medium"><b>Learn from every interaction</b><br /> Test, measure, and optimize the ROI of each marketing program to see what’s working across channels and customer groups. Pull those insights into your customer profiles to create even more successful campaigns.</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-paper default" id="new-home-lowcode"> <div class="section-content "> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h2>Prefer not to code? No problem.</h2> <p><span class="copy-large">Work with one of our trusted partners to get coding support or explore a pre-built marketing solution.</span></p> </div> <div data-uuid="1199067928" class="button-container horizontal medium left"> <a class="button button-primary right" href="https://www.twilio.com/en-us/partner-solutions/partner-showcase#/?f0=Use_Case__cf&f0v0=marketing%2Fsales" target="_self" data-uuid="e04e931b-41f8-3f73-8363-ce5b5389394c" aria-label="Find a partner"> <span class="button-text"> Find a partner </span> </a> </div> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/call-tracking/illo_code-connections.png/_jcr_content/renditions/compressed-original.webp" alt="Work with Twilio Professional Services to set up global call tracking for your company" title="Work with Twilio Professional Services to set up global call tracking for your company" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/call-tracking/illo_code-connections.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> What you can use to build omnichannel marketing </h2> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="pricing-table anchor-left text-align-center "> <table> <thead class="pricing-table-head bg-header-blue"> <tr> <th> <div class="pricing-table-cell"> <div class="pricing-table-content"> </div> </div> </th> <th> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><b><span class="copy-large">SendGrid Email</span></b></p> </div> <div class="pricing-table-content"> </div> </div> </th> <th> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><span class="copy-large"><b>Programmable Messaging</b></span></p> </div> <div class="pricing-table-content"> </div> </div> </th> <th> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><b><span class="copy-large">Conversations API</span></b></p> </div> <div class="pricing-table-content"> </div> </div> </th> <th> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><b><span class="copy-large">Voice APIs</span></b></p> </div> <div class="pricing-table-content"> </div> </div> </th> </tr> </thead> <tbody class="pricing-table-body bg-striped-gray"> <tr> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><b><span class="copy-medium">What it does</span></b><br /> </p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><span class="copy-medium">Reliable global email delivery</span></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>SMS, MMS, WhatsApp </p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>Two-way conversational messaging</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>Global voice calling</p> </div> <div class="pricing-table-content"> </div> </div> </td> </tr> <tr> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><span class="copy-medium"><b>Reliability</b></span></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p style=" text-align: center; ">Four nines uptime SLA</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>3% increase in message delivery**</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>99.95% API uptime SLA</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>99.95% API uptime SLA</p> </div> <div class="pricing-table-content"> </div> </div> </td> </tr> <tr> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><span class="copy-medium"><b>Scalability</b></span></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>1.7T+ emails sent per year</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>157B+ messages per year</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>157B+ messages per year</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>34B+ voice calls per year</p> </div> <div class="pricing-table-content"> </div> </div> </td> </tr> <tr> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><b><span class="copy-medium">Personalization</span></b></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>HTML Editor with support for Dynamic Content</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>Content API to create personalized templates</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>Content API to create personalized templates</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>IVR virtual agents trained on customer data</p> </div> <div class="pricing-table-content"> </div> </div> </td> </tr> <tr> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><b><span class="copy-medium">Reporting</span></b></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>Deliverability Insights and data for analytics</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>Data and insights dashboards for A/B testing & analysis</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>Data and insights dashboards for A/B testing & analysis</p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p>Voice Insights to measure call performance and quality</p> </div> <div class="pricing-table-content"> </div> </div> </td> </tr> <tr> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><b><span class="copy-medium">Learn more</span></b></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><a href="/en-us/sendgrid/email-api" target="_self" rel="noopener noreferrer">Explore Email</a></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><a href="/en-us/messaging" target="_self" rel="noopener noreferrer">Explore Messaging</a></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><span class="copy-medium"><a href="/en-us/messaging/conversations-api" target="_self" rel="noopener noreferrer">Explore Conversations</a></span></p> </div> <div class="pricing-table-content"> </div> </div> </td> <td> <div class="pricing-table-cell"> <div class="pricing-table-rte"> <p><a href="/en-us/voice" target="_self" rel="noopener noreferrer">Explore Voice</a></p> </div> <div class="pricing-table-content"> </div> </div> </td> </tr> </tbody> </table> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Compliance and identity features </h2> <p class="copy-medium dark-text"> Proactively address global compliance and achieve optimal deliverability across multiple marketing channels. </p> </div> </div> </div> <div id="" class="grid-container two-columns slim with-border medium-gap" style=""> <div class="grid-container-column"> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/en-us/trusted-activation/lookup" target="_self"> Lookup Line Type Intelligence </a> </h5> <p>Validate your database of phone numbers for SMS compatibility to reduce costs and increase conversions.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/reassigned-number" target="_self"> Lookup reassigned number </a> </h5> <p>Confirm a phone number is still used by the opt-in subscriber before sending to protect from TCPA violations.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/en-us/privacy" target="_self"> Privacy and data protection </a> </h5> <p>Ensure you only use customer data in ways that are consistent with current data protection laws and customer preferences.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/en-us/trusted-activation/verify" target="_self"> Verify API </a> </h5> <p>Verify subscribers at onboarding to reduce fake accounts and increase trust with consumers</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/en-us/trust-hub" target="_self"> Trust Hub </a> </h5> <p>Address the complexities of global telco regulations, phone number compliance, and onboarding for all communications.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://sendgrid.com/en-us/solutions/email-api/email-address-validation-api" target="_self"> Email validation API </a> </h5> <p>Keep invalid emails off your contact list so you only send to real addresses and protect your sender reputation.</p> </div> </li> </ul> </div> </div> </div> </section> <section class="section-wrapper bg-color-ink-100 full-width spacing-bottom--none mobile-spacing-bottom--none" id="customer-section"> <div class="section-content "> <div id="" class="grid-container full-width medium-gap bg-color-ink-100 remove-gutters ignore-margin bg-image bg-size-cover bg-align-y-center bg-align-x-center" style="background-image: url(/content/dam/twilio-com/global/en/solutions/alerts---notifications/bg_customers.png);"> <div class="grid-container-column"> <div id="" class="grid-container default medium-gap light-text" style=""> <div class="grid-container-column light-text"> <div data-uuid="-473305022" class="slider footer-arrows dots-pagination right-aligned-pagination " data-visible-slides="1" data-autoplay-enabled="true" aria-roledescription="slider"> <div class="slider-scroller shadow-padding"> <div class="slider-items" role="group" aria-live="Polite" aria-label="Items Slider"> <div id="499449893-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="499449893-tab" aria-roledescription="slide" aria-label="Slide 1 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h2>THG sends email and SMS marketing messages to drive growth</h2> <p><span class="copy-large">To reach customers across a global family of beauty, nutrition, and ecommerce brands, THG delivers targeted email and text messages with promotions, VIP offers, abandoned cart notifications, and loyalty messages. </span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Open letter with document</title> <g class="mail_envelope--open-lines"> <path class="fill-path path-fill" fill-rule="evenodd" d="M9.41 2.53C10.717 1.515 12.4 1 14.083 1h43.836c1.681 0 3.366.515 4.671 1.53 1.317 1.023 2.2 2.535 2.2 4.255V29.88l2.58-2.047a2 2 0 0 1 3.243 1.567v34.94a6.659 6.659 0 0 1-6.66 6.66H8.047a6.66 6.66 0 0 1-6.659-6.659V29.4a2 2 0 0 1 3.243-1.567l2.58 2.047V6.785c0-1.72.883-3.232 2.2-4.255Zm1.802 30.523L31.48 49.13l.003.003a7.318 7.318 0 0 0 9.034 0l.003-.003 20.268-16.077V6.785c0-.287-.144-.7-.654-1.097C59.613 5.283 58.82 5 57.918 5H14.082c-.902 0-1.695.283-2.216.688-.51.396-.654.81-.654 1.097v26.268Zm-5.824.486v30.802A2.659 2.659 0 0 0 8.047 67h55.906a2.659 2.659 0 0 0 2.659-2.659V33.54l-15.9 12.612 7.667 7.667a2 2 0 1 1-2.828 2.828l-7.993-7.993-4.56 3.617-.008.006a11.318 11.318 0 0 1-13.98 0l-.008-.006-4.56-3.617-7.993 7.993a2 2 0 0 1-2.828-2.828l7.667-7.667-15.9-12.612Z" clip-rule="evenodd"/> <path class="fill-path path-fill" fill-rule="evenodd" d="M19 15a2 2 0 0 1 2-2h30a2 2 0 1 1 0 4H21a2 2 0 0 1-2-2Zm0 9a2 2 0 0 1 2-2h30a2 2 0 1 1 0 4H21a2 2 0 0 1-2-2Zm0 9a2 2 0 0 1 2-2h30a2 2 0 1 1 0 4H21a2 2 0 0 1-2-2Z" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">1B</h3> <p class="copy-small"> emails per month </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Chat bubble with globe</title> <g class="messaging_chat-bubble--globe"> <path d="M53.275 69.5c-10.32 0-18.72-8.51-18.72-18.98s8.4-18.98 18.72-18.98c6.05 0 11.44 2.93 14.87 7.46.08.09.16.19.22.3 2.28 3.15 3.63 7.03 3.63 11.22 0 2.98-.68 5.81-1.9 8.32-.08.37-.25.71-.51.97-3.21 5.78-9.32 9.68-16.32 9.68l.01.01Zm-8.2-6.55c2.34 1.61 5.17 2.55 8.2 2.55 4.42 0 8.39-1.99 11.09-5.14a4.238 4.238 0 0 1-3.35-3.47l-.89-5.5h-.65c-.67-.03-1.29-.15-1.87-.44-.58-.29-1.09-.72-1.48-1.23-.37-.45-.66-1.06-.79-1.7-.14-.64-.12-1.31.04-1.94l1.11-4.51c.22-.91.74-1.74 1.48-2.33.74-.59 1.67-.92 2.62-.92h1.24a14.434 14.434 0 0 0-8.55-2.79c-6.25 0-11.6 3.98-13.73 9.58h5.31c.94 0 1.87.33 2.61.92.74.59 1.26 1.42 1.48 2.34l1.11 4.51c.16.59.18 1.26.04 1.9a4.25 4.25 0 0 1-.82 1.76c-.36.48-.87.91-1.45 1.19-.56.28-1.2.43-1.83.44l-.93 4.77.01.01Zm-6.46-13.83c-.04.46-.06.93-.06 1.4 0 3.45 1.15 6.63 3.08 9.16l.76-3.89c.18-.94 1.01-1.62 1.96-1.62h1.61s.18-.11.19-.12c0-.01.03-.2.02-.21l-1.11-4.53a.275.275 0 0 0-.09-.15.192.192 0 0 0-.12-.04h-6.24Zm21.97-6.79s-.09.01-.12.04a.42.42 0 0 0-.09.14l-1.13 4.66s.07.11.08.13c0 0 .15.08.16.08h2.35c.98 0 1.82.71 1.97 1.68l1.16 7.17c0 .06.04.11.09.15.04.04.09.05.14.05h1.6c.77-1.82 1.2-3.82 1.2-5.92 0-3.02-.88-5.83-2.4-8.19h-5.01v.01ZM13.145 62.2a2.005 2.005 0 0 1-2-2v-9.32h-5.43c-1.51 0-2.99-.62-4.05-1.7a5.784 5.784 0 0 1-1.66-4.07V11.27c-.01-1.53.58-2.98 1.65-4.07a5.756 5.756 0 0 1 4.06-1.7h48.3c1.51 0 2.99.62 4.05 1.7a5.766 5.766 0 0 1 1.66 4.07v12.64c0 1.1-.9 2-2 2s-2-.9-2-2V11.27c0-.47-.19-.93-.51-1.26-.32-.33-.75-.51-1.2-.51h-48.3c-.45 0-.88.18-1.2.51-.33.33-.51.79-.51 1.27v33.83c0 .47.19.93.51 1.27.32.33.75.51 1.2.51h7.43c1.1 0 2 .9 2 2v7.28l10.16-7.79c.87-.68 2.13-.51 2.81.36.67.88.51 2.13-.36 2.81l-5.95 4.59-7.44 5.67c-.35.27-.78.41-1.21.41l-.01-.02Z" class="path-fill fill-path"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">3M</h3> <p class="copy-small"> SMS per month </p> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="-408765545" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/thg" target="_self" data-uuid="231f422f-027f-3906-bf0f-52fbc014d1ea" aria-label="Read the story"> <span class="button-text"> Read the story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/hero-thg.png/_jcr_content/renditions/compressed-original.webp" alt="THG customer story" title="THG customer story" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/hero-thg.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> <div id="-437880485-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="-437880485-tab" aria-roledescription="slide" aria-label="Slide 2 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h2>Allergan grew loyalty program by messaging customers directly</h2> <p><span class="copy-large">After relaunching the Allē loyalty program and sending personalized text messages to members with coupons, offers, and relevant product information, Allergan increased sales and reached new membership records.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Bar Graph showing an increase</title> <g class="graphs_bar-graph--increase"> <path fill-rule="evenodd" d="M51.116 6.25c.8-.8 1.886-1.25 3.017-1.25H63.2a4.267 4.267 0 0 1 4.267 4.267v54.666H70a2 2 0 0 1 0 4H2a2 2 0 1 1 0-4h2.533V36.467A4.267 4.267 0 0 1 8.8 32.2h9.067a4.267 4.267 0 0 1 4.266 4.267v27.466H27.2V22.867a4.266 4.266 0 0 1 4.267-4.267h9.066a4.266 4.266 0 0 1 4.267 4.267v41.066h5.067V9.267c0-1.132.45-2.217 1.25-3.017Zm2.75 57.683h9.6V9.267A.267.267 0 0 0 63.2 9h-9.067a.267.267 0 0 0-.266.267v54.666Zm-13.066 0V22.867a.267.267 0 0 0-.267-.267h-9.066a.267.267 0 0 0-.267.267v41.066h9.6Zm-22.667 0V36.467a.267.267 0 0 0-.266-.267H8.8a.267.267 0 0 0-.267.267v27.466h9.6Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">$400M</h3> <p class="copy-small"> yearly sales driven </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Planet with user symbol</title> <g class="globes_earth--user"> <g class="path-fill"> <path fill-rule="evenodd" d="M42.835 7.637a26.379 26.379 0 0 0-14.583-1.085c-4.865 1.02-9.37 3.397-13.024 6.879-3.654 3.482-6.314 7.936-7.684 12.879l-.047.171h11.72a5.59 5.59 0 0 1 3.523 1.25 5.786 5.786 0 0 1 1.985 3.171l1.939 7.983a5.75 5.75 0 0 1 .066 2.594 5.692 5.692 0 0 1-1.081 2.352 5.661 5.661 0 0 1-1.97 1.655 5.546 5.546 0 0 1-2.52.599h-1.311l-2.052 10.663A26.765 26.765 0 0 0 28 61.408a1.996 1.996 0 0 1-.857 3.898c-5.59-1.229-10.738-4.013-14.885-8.041-4.146-4.028-7.132-9.144-8.64-14.788a32.853 32.853 0 0 1 .08-17.233c1.56-5.629 4.594-10.716 8.777-14.703 4.184-3.987 9.358-6.72 14.96-7.895A30.37 30.37 0 0 1 44.22 3.894c5.376 1.99 10.111 5.458 13.692 10.019a32.457 32.457 0 0 1 6.628 15.84 1.996 1.996 0 1 1-3.958.516 28.645 28.645 0 0 0-2.883-9.311h-9.74c-.404 0-.804.139-1.134.406a1.993 1.993 0 0 0-.68 1.096l-.003.013-1.684 6.963a1.996 1.996 0 0 1-3.88-.939l1.682-6.95.002-.007a5.984 5.984 0 0 1 2.052-3.279 5.788 5.788 0 0 1 3.648-1.294h7.26a27.466 27.466 0 0 0-.45-.59c-3.132-3.99-7.263-7.01-11.937-8.74ZM14.657 54.024l1.939-10.078a1.799 1.799 0 0 1 1.766-1.459h2.806c.305.001.608-.07.887-.21a2.062 2.062 0 0 0 .75-.649c.196-.25.335-.548.4-.871a2.153 2.153 0 0 0-.025-.977l-.008-.031-1.944-8.003-.004-.014a2.19 2.19 0 0 0-.747-1.204 1.994 1.994 0 0 0-1.258-.45H6.767a28.866 28.866 0 0 0 .707 11.369c1.277 4.78 3.758 9.118 7.183 12.577Z" clip-rule="evenodd"/> <path fill-rule="evenodd" d="M45.52 38.707a10.915 10.915 0 0 1 7.734-3.215c2.901 0 5.683 1.158 7.732 3.215a10.983 10.983 0 0 1 3.2 7.75 10.98 10.98 0 0 1-3.2 7.752 10.921 10.921 0 0 1-5.83 3.047 17.9 17.9 0 0 1 7.51 2.575 17.977 17.977 0 0 1 6.61 7.228 2.03 2.03 0 1 1-3.628 1.821 13.919 13.919 0 0 0-5.118-5.596 13.836 13.836 0 0 0-14.553 0 13.919 13.919 0 0 0-5.118 5.596 2.03 2.03 0 1 1-3.628-1.82 17.977 17.977 0 0 1 6.611-7.23 17.9 17.9 0 0 1 7.51-2.574 10.92 10.92 0 0 1-5.831-3.047 10.983 10.983 0 0 1-3.2-7.751 10.98 10.98 0 0 1 3.2-7.751Zm7.734.845c-1.82 0-3.568.726-4.857 2.02a6.923 6.923 0 0 0-2.015 4.886c0 1.834.725 3.591 2.015 4.886a6.855 6.855 0 0 0 4.857 2.02c1.82 0 3.567-.726 4.856-2.02a6.923 6.923 0 0 0 2.016-4.886 6.923 6.923 0 0 0-2.016-4.886 6.855 6.855 0 0 0-4.856-2.02Z" clip-rule="evenodd"/> </g> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">3M+</h3> <p class="copy-small"> loyalty members </p> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="1935971637" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/allergan" target="_self" data-uuid="48153062-c23d-3864-b131-89242766d7a4" aria-label="Read the story"> <span class="button-text"> Read the story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/hero-allergan.png/_jcr_content/renditions/compressed-original.webp" alt="Allergan customer story" title="Allergan customer story" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/hero-allergan.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> <div id="-162931177-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="-162931177-tab" aria-roledescription="slide" aria-label="Slide 3 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h2>Slice’s marketing messages keep mom and pop pizza shops busy </h2> <p><span class="copy-large">Slice makes ordering pizza as easy as making an Amazon purchase. By pulling from rich customer profiles, they can deliver promotional SMS or email messages at just the right time to generate even more orders.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg width="40" height="40" viewBox="0 0 40 40" fill="currentColor" class="icon--decorative" role="presentation" xmlns="http://www.w3.org/2000/svg"> <title>Arrow trending down</title> <path d="M40 29.7575V18.5753C40 17.8878 39.4365 17.3328 38.7384 17.3328C38.0404 17.3328 37.4769 17.8878 37.4769 18.5753V26.759L26.2742 15.7259C25.5593 15.0218 24.6089 14.6325 23.5997 14.6325C22.5904 14.6325 21.64 15.0218 20.9252 15.7259L15.6602 20.9112C15.1808 21.3833 14.3566 21.3833 13.8772 20.9112L1.78301 9L0 10.756L12.0942 22.6672C12.8091 23.3713 13.7595 23.7605 14.7687 23.7605C15.778 23.7605 16.7283 23.3713 17.4432 22.6672L22.7082 17.4819C22.9437 17.25 23.2632 17.1174 23.5997 17.1174C23.9361 17.1174 24.2557 17.25 24.4912 17.4819L35.6939 28.5151H27.3844C26.6863 28.5151 26.1228 29.07 26.1228 29.7575C26.1228 30.445 26.6863 31 27.3844 31H38.7384C38.8982 31 39.058 30.9669 39.201 30.9089H39.2178C39.529 30.7847 39.7729 30.5362 39.9075 30.2297V30.2131C39.9663 30.0723 40 29.9232 40 29.7575Z" fill-rule="evenodd" class="path-fill" clip-rule="evenodd"/> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">60%</h3> <p class="copy-small"> decrease in order confirmation time </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg width="40" height="40" viewBox="0 0 40 40" fill="currentColor" class="icon--decorative" role="presentation" xmlns="http://www.w3.org/2000/svg"> <title>Arrow curving up</title> <g clip-path="url(#clip0_700_1667)"> <path d="M39.8167 11.4745L36.1833 5.59121C36.1833 5.59121 36.15 5.54954 36.1333 5.52454C36.1 5.48288 36.075 5.44121 36.0417 5.39954C36.0167 5.37454 35.9917 5.34954 35.9583 5.32454C35.925 5.29121 35.8917 5.26621 35.8583 5.23288C35.825 5.20788 35.7917 5.19121 35.7583 5.17454C35.725 5.14954 35.6917 5.13288 35.65 5.10788C35.6083 5.09121 35.5667 5.07454 35.525 5.05788C35.4917 5.04954 35.4667 5.03288 35.4333 5.02454C35.4333 5.02454 35.425 5.02454 35.4167 5.02454C35.375 5.01621 35.3333 5.00788 35.2917 5.00788C35.25 5.00788 35.2083 4.99121 35.1667 4.99121C35.15 4.99121 35.125 4.99121 35.1083 4.99121C35.05 4.99121 34.9833 4.99121 34.925 4.99954C34.9167 4.99954 34.9 4.99954 34.8917 5.00788C34.825 5.02454 34.7583 5.03288 34.6917 5.05788C34.6667 5.05788 34.65 5.08288 34.625 5.09121C34.575 5.11621 34.5167 5.13288 34.4667 5.16621H34.4583L28.575 8.79954C27.9833 9.16621 27.8083 9.93288 28.1667 10.5162C28.5333 11.1079 29.3 11.2829 29.8833 10.9245L33.125 8.92454L29.475 23.0412C28.125 28.2495 23.4333 31.8829 18.0583 31.8829H1.25C0.558333 31.8829 0 32.4412 0 33.1329C0 33.8245 0.558333 34.3829 1.25 34.3829H18.0583C24.575 34.3829 30.2667 29.9745 31.9 23.6745L35.6 9.38288L37.6917 12.7745C37.925 13.1579 38.3417 13.3662 38.7583 13.3662C38.9833 13.3662 39.2083 13.3079 39.4167 13.1829C40.0083 12.8162 40.1833 12.0495 39.825 11.4662L39.8167 11.4745Z" fill-rule="evenodd" class="path-fill" clip-rule="evenodd"/> </g> <defs> <clipPath id="clip0_700_1667"> <rect width="40" height="29.4" fill="white" transform="translate(0 5)"/> </clipPath> </defs> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">2X</h3> <p class="copy-small"> order volume increase </p> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="1977444174" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/slice" target="_self" data-uuid="a7d66e6a-2317-334d-a62e-36a723583395" aria-label="Read the story"> <span class="button-text"> Read the story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/hero-slice.png/_jcr_content/renditions/compressed-original.webp" alt="Slice customer story" title="Slice customer story" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/hero-slice.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> </div> <nav class="slider-pagination"> <button type="button" title="Previous Item" aria-label="Previous Item" class="slider-arrow previous hidden--desktop"> <svg width="18" height="12" viewBox="0 0 18 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M0.749756 6.11427L0.299657 5.68064C0.0649983 5.92421 0.0666704 6.31026 0.30343 6.55178L0.749756 6.11427ZM17.2498 6.73927C17.5949 6.73927 17.8748 6.45945 17.8748 6.11427C17.8748 5.76909 17.5949 5.48927 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1.93363ZM4.74888 11.0868C4.99052 11.3333 5.38623 11.3372 5.63272 11.0956C5.87922 10.8539 5.88317 10.4582 5.64154 10.2117L4.74888 11.0868ZM0.749756 6.73927H17.2498V5.48927H0.749756V6.73927ZM4.74511 1.06637L0.299657 5.68064L1.19985 6.5479L5.64531 1.93363L4.74511 1.06637ZM0.30343 6.55178L4.74888 11.0868L5.64154 10.2117L1.19608 5.67676L0.30343 6.55178Z" fill="#030B5D"/> </svg> </button> </nav> </div> </div> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-gray-10 default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="1460192895" class="title "> <p class="eyebrow title-super-text"> Resources </p> <h2 class="title-medium"> Strategies for building multichannel marketing with Twilio </h2> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column">  <div class="card-grid background-header">  <a href="https://sendgrid.com/en-us/marketing/2024-global-messaging-engagement-report" class="card-multicolor shadow-card twilio-red"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>A document with a checkmark</title> <g class="documents_document--checkmark"> <path fill-rule="evenodd" d="M10.216 4c-.537 0-1.085.229-1.514.692A2.738 2.738 0 0 0 8 6.548v50.034c0 .723.268 1.388.702 1.857.429.463.977.691 1.514.691H27.08a2 2 0 0 1 0 4H10.216c-1.7 0-3.296-.73-4.448-1.972C4.621 59.92 4 58.272 4 56.582V6.548c0-1.69.62-3.338 1.768-4.575C6.92.73 8.516 0 10.216 0h29.875c1.699 0 3.294.73 4.446 1.971l8.073 8.71c1.146 1.237 1.767 2.884 1.767 4.573v9.489a2 2 0 0 1-4 0v-9.488c0-.722-.268-1.387-.7-1.855l-8.074-8.71c-.429-.462-.977-.69-1.513-.691H10.216Zm28.261 33.486c3.675-3.801 8.673-5.95 13.9-5.95 5.226 0 10.225 2.149 13.9 5.95 3.67 3.8 5.723 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<div class="copy-small"> <p>Learn how global consumers prefer to receive branded email and SMS messages. </p> </div> </div> </a> <a href="/en-us/resource-center/sms-messaging-solutions-guide" class="card-multicolor shadow-card saffron"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>A document with rulers</title> <g class="documents_document--ruler"> <path fill-rule="evenodd" d="M8.267 6A2.267 2.267 0 0 0 6 8.267v10.8h13.067V6h-10.8Zm0-4A6.267 6.267 0 0 0 2 8.267v55.466A6.267 6.267 0 0 0 8.267 70h38.767c1.66 0 3.254-.66 4.428-1.834l16.703-16.703A6.268 6.268 0 0 0 70 47.034V8.267A6.266 6.266 0 0 0 63.733 2H8.267Zm14.8 4v13.067h8.8v-4.4a2 2 0 1 1 4 0v4.4h13.066v-4.4a2 2 0 0 1 4 0v4.4H66v-10.8A2.267 2.267 0 0 0 63.733 6H23.067ZM66 23.067H23.067V66h21.6V50.933a6.267 6.267 0 0 1 6.266-6.266H66v-21.6ZM48.667 65.305l16.638-16.638H50.933a2.266 2.266 0 0 0-2.266 2.266v14.372Zm-29.6.695V52.933h-4.4a2 2 0 1 1 0-4h4.4V35.867h-4.4a2 2 0 0 1 0-4h4.4v-8.8H6v40.666A2.267 2.267 0 0 0 8.267 66h10.8Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> </div> <h4 class="title-super-text">Guide</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">2024 guide to scaling your SMS messaging solutions</h5> <div class="copy-small"> <p>Explore how to grow your digital reach and build customer loyalty through SMS and messaging channels</p> </div> </div> </a> <a href="https://pages.twilio.com/omnichannel-webinar.html" class="card-multicolor shadow-card mint"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Laptop with play button</title> <g class="computers_laptop--play-button"> <path d="M59.475 62.47h-46.94c-2.81 0-5.46-1.09-7.45-3.08a10.415 10.415 0 0 1-3.09-7.43V47.7c0-1.1.9-2 2-2h2.27V16.05c0-1.72.64-3.34 1.79-4.57a6.182 6.182 0 0 1 4.47-1.95h46.95c1.67 0 3.3.71 4.47 1.95 1.16 1.23 1.79 2.85 1.79 4.57V45.7h2.27c1.1 0 2 .9 2 2v4.26c0 2.81-1.1 5.45-3.09 7.43a10.493 10.493 0 0 1-7.45 3.08h.01ZM6.005 49.7v2.26c0 1.74.68 3.37 1.91 4.6a6.506 6.506 0 0 0 4.62 1.91h46.94c1.72 0 3.41-.7 4.62-1.91a6.477 6.477 0 0 0 1.91-4.6V49.7h-21.57c-.85 1.15-1.93 2.12-3.18 2.85-3.19 1.84-7.32 1.84-10.5 0a10.43 10.43 0 0 1-3.18-2.84H6.005v-.01Zm4.27-4h18.38c.72 0 1.38.38 1.74 1.01a6.37 6.37 0 0 0 2.37 2.38c1.97 1.14 4.52 1.14 6.49 0 .98-.57 1.8-1.39 2.37-2.38.36-.62 1.02-1.01 1.74-1.01h18.38V16.05c0-.68-.26-1.35-.71-1.83-.42-.45-.98-.7-1.56-.7h-46.94c-.58 0-1.14.25-1.56.7-.45.47-.7 1.14-.7 1.82V45.7Zm20.14-4.51c-.66 0-1.31-.17-1.89-.48-.67-.4-1.15-.89-1.48-1.48-.33-.58-.51-1.25-.5-1.93V24.1a3.918 3.918 0 0 1 1.89-3.36c.57-.35 1.23-.55 1.9-.57.67-.01 1.35.13 1.95.44l13.15 6.53a3.935 3.935 0 0 1 2.17 3.52 3.933 3.933 0 0 1-2.15 3.51l-13.17 6.56a4 4 0 0 1-1.86.46h-.01Zm.05-17.02.07 12.95 12.99-6.47-13.06-6.48Z" class="path-fill fill-path"/> </g> </svg> </div> <h4 class="title-super-text">Webinar</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">Measure the ROI of your omnichannel communications</h5> <div class="copy-small"> <p>Learn how to measure the performance of your marketing efforts, alerts, and more.</p> </div> </div> </a> <a href="https://pages.twilio.com/multichannel-marketing-best-practices.html" class="card-multicolor shadow-card sky"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>A document with rulers</title> <g class="documents_document--ruler"> <path fill-rule="evenodd" d="M8.267 6A2.267 2.267 0 0 0 6 8.267v10.8h13.067V6h-10.8Zm0-4A6.267 6.267 0 0 0 2 8.267v55.466A6.267 6.267 0 0 0 8.267 70h38.767c1.66 0 3.254-.66 4.428-1.834l16.703-16.703A6.268 6.268 0 0 0 70 47.034V8.267A6.266 6.266 0 0 0 63.733 2H8.267Zm14.8 4v13.067h8.8v-4.4a2 2 0 1 1 4 0v4.4h13.066v-4.4a2 2 0 0 1 4 0v4.4H66v-10.8A2.267 2.267 0 0 0 63.733 6H23.067ZM66 23.067H23.067V66h21.6V50.933a6.267 6.267 0 0 1 6.266-6.266H66v-21.6ZM48.667 65.305l16.638-16.638H50.933a2.266 2.266 0 0 0-2.266 2.266v14.372Zm-29.6.695V52.933h-4.4a2 2 0 1 1 0-4h4.4V35.867h-4.4a2 2 0 0 1 0-4h4.4v-8.8H6v40.666A2.267 2.267 0 0 0 8.267 66h10.8Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> </div> <h4 class="title-super-text">Guide</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">9 best practices for multichannel marketing</h5> <div class="copy-small"> <p>Discover the best practices of multichannel marketing to increase your campaign success and track your ROI.</p> </div> </div> </a> <a href="/en-us/blog/ai-advantage-personalized-marketing" class="card-multicolor shadow-card sun"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>A newspaper article</title> <g class="documents_document--newspaper-article"> <path fill-rule="evenodd" d="M3.861 6.966A6.348 6.348 0 0 1 8.267 5.2h42.666c1.64 0 3.225.627 4.406 1.766a6.041 6.041 0 0 1 1.861 4.349v47.314a4.06 4.06 0 0 0 1.263 2.924A4.522 4.522 0 0 0 61.6 62.8a4.52 4.52 0 0 0 3.137-1.247A4.062 4.062 0 0 0 66 58.629V19.543a2 2 0 1 1 4 0V58.63a8.062 8.062 0 0 1-2.486 5.803A8.522 8.522 0 0 1 61.6 66.8H10.4a8.522 8.522 0 0 1-5.914-2.368A8.062 8.062 0 0 1 2 58.63V11.315c0-1.646.679-3.209 1.861-4.35ZM54.377 62.8a8.002 8.002 0 0 1-1.177-4.17V11.315a2.04 2.04 0 0 0-.638-1.47 2.349 2.349 0 0 0-1.629-.645H8.267c-.624 0-1.21.24-1.629.645A2.041 2.041 0 0 0 6 11.315v47.314a4.06 4.06 0 0 0 1.263 2.924A4.522 4.522 0 0 0 10.4 62.8h43.977Zm-41.71-45.314a2 2 0 0 1 2-2h29.867a2 2 0 0 1 2 2v16.457a2 2 0 0 1-2 2H14.667a2 2 0 0 1-2-2V17.486Zm4 2v12.457h25.867V19.486H16.667Zm-4 24.743a2 2 0 0 1 2-2h29.867a2 2 0 1 1 0 4H14.667a2 2 0 0 1-2-2Zm0 8.228a2 2 0 0 1 2-2h17.067a2 2 0 1 1 0 4H14.667a2 2 0 0 1-2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> </div> <h4 class="title-super-text">Blog</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">The AI advantage: Taking personalized marketing to the next level</h5> <div class="copy-small"> <p>Stay on the cutting edge of personalized marketing for customer engagement by tapping into AI to optimize your strategies.</p> </div> </div> </a> <a href="/en-us/blog/maximize-roi-notifications" class="card-multicolor shadow-card gray-40"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>A newspaper article</title> <g class="documents_document--newspaper-article"> <path fill-rule="evenodd" d="M3.861 6.966A6.348 6.348 0 0 1 8.267 5.2h42.666c1.64 0 3.225.627 4.406 1.766a6.041 6.041 0 0 1 1.861 4.349v47.314a4.06 4.06 0 0 0 1.263 2.924A4.522 4.522 0 0 0 61.6 62.8a4.52 4.52 0 0 0 3.137-1.247A4.062 4.062 0 0 0 66 58.629V19.543a2 2 0 1 1 4 0V58.63a8.062 8.062 0 0 1-2.486 5.803A8.522 8.522 0 0 1 61.6 66.8H10.4a8.522 8.522 0 0 1-5.914-2.368A8.062 8.062 0 0 1 2 58.63V11.315c0-1.646.679-3.209 1.861-4.35ZM54.377 62.8a8.002 8.002 0 0 1-1.177-4.17V11.315a2.04 2.04 0 0 0-.638-1.47 2.349 2.349 0 0 0-1.629-.645H8.267c-.624 0-1.21.24-1.629.645A2.041 2.041 0 0 0 6 11.315v47.314a4.06 4.06 0 0 0 1.263 2.924A4.522 4.522 0 0 0 10.4 62.8h43.977Zm-41.71-45.314a2 2 0 0 1 2-2h29.867a2 2 0 0 1 2 2v16.457a2 2 0 0 1-2 2H14.667a2 2 0 0 1-2-2V17.486Zm4 2v12.457h25.867V19.486H16.667Zm-4 24.743a2 2 0 0 1 2-2h29.867a2 2 0 1 1 0 4H14.667a2 2 0 0 1-2-2Zm0 8.228a2 2 0 0 1 2-2h17.067a2 2 0 1 1 0 4H14.667a2 2 0 0 1-2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> </div> <h4 class="title-super-text">Blog</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">Estimating the value of notifications</h5> <div class="copy-small"> <p>Uncover how to estimate the dollar value of notifications, plus how to calculate and maximize your ROI with them.</p> </div> </div> </a> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-ink-100 default" id="quickstart"> <div class="section-content "> <div id="" class="grid-container slim medium-gap light-text" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Build and deploy your marketing use case quickly </h2> <p class="copy-medium dark-text"> Sign up for a free Twilio account to start building your marketing use case today. Use quickstarts, up-to-date docs, the Twilio CLI, and CodeExchange to build a prototype quickly. </p> </div> </div> </div> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <div class="code-snippet"> <nav role="tablist" class="code-snippet-tabs" aria-multiselectable="false"> <button type="button" role="tab" id="code-tab--1326365568" class="code-snippet-button" aria-controls="code-tabpanel--1326365568" aria-selected="true" data-cmp-hook-tabs="tab">Python</button> </nav> <div class="code-snippet-slides"> <div id="code-tabpanel--1326365568" role="tabpanel" aria-labelledby="code-tab--1326365568" class="code-snippet-panel selected-panel "> <div class="code-snippet-panel-copy-container"> <button aria-describedby="copy-option-button-tooltip" type="button" class="code-snippet-panel-copy-container-button"> <svg width="13" height="12" viewBox="0 0 13 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group"> <path id="Vector (Stroke)" fill-rule="evenodd" clip-rule="evenodd" d="M2.00252 1.27283C1.83258 1.27283 1.69482 1.41059 1.69482 1.58052V8.84975C1.69482 9.12589 1.47097 9.34975 1.19482 9.34975C0.918682 9.34975 0.694824 9.12589 0.694824 8.84975V1.58052C0.694824 0.858301 1.2803 0.272827 2.00252 0.272827H9.27175C9.54789 0.272827 9.77175 0.496685 9.77175 0.772827C9.77175 1.04897 9.54789 1.27283 9.27175 1.27283H2.00252ZM2.71405 2.79206C2.71405 2.51592 2.93791 2.29206 3.21405 2.29206H11.6948C11.971 2.29206 12.1948 2.51592 12.1948 2.79206V11.2728C12.1948 11.549 11.971 11.7728 11.6948 11.7728H3.21405C2.93791 11.7728 2.71405 11.549 2.71405 11.2728V2.79206ZM3.71405 3.29206V10.7728H11.1948V3.29206H3.71405Z" fill="white"/> </g> </svg> </button> <div id="copy-option-button-tooltip" class="tooltip" role="tooltip"> <span class="tooltip-text">Copy code</span> <div class="tooltip-arrow"></div> </div> </div> <pre class="line-numbers"><code class="language-python">//Send a SMS message using Twilio with Python import os from twilio.rest import Client account_sid = os.environ['TWILIO_ACCOUNT_SID'] auth_token = os.environ['TWILIO_AUTH_TOKEN'] client = Client(account_sid, auth_token) message = client.messages \ .create( body="Join Earth's mightiest heroes. Like Kevin Bacon.", from_='+15017122661', to='+15558675310' ) print(message.sid)</code></pre> </div> </div> </div> <div class="twilio-htmlcontainer"> <style> .copy-to-clipboard-button { color: #FFFFFF; } </style> <div> </div> <script> </script> </div> </div> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h4><a style=" color: white; " href="https://www.twilio.com/docs/messaging">Start sending text marketing messages</a></h4> <p style=" color: white; ">Follow step-by-step tutorials to implement SMS, MMS, or WhatsApp messages for marketing—available in seven languages and frameworks. </p> <p> </p> <h4><a style=" color: white; " href="https://www.twilio.com/blog/how-to-schedule-and-track-marketing-campaigns">How to schedule and track marketing messages</a></h4> <p style=" color: white; ">Add message scheduling, link shortening, and click tracking to your messaging to improve your marketing campaign performance. <br /> </p> <p> </p> <h4><a style=" color: white; " href="https://docs.sendgrid.com/">Start sending marketing emails</a></h4> <p style=" color: white; ">Use the Sendgrid Marketing Campaigns UI for out-of-the-box email marketing or custom build with the Twilio SendGrid Email API. </p> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-448028599" class="button-container horizontal medium center inverse"> <a class="button button-primary right" href="https://www.twilio.com/try-twilio" target="_self" data-uuid="e24f50f9-b263-3b5e-bc00-075580c7852c" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> <a class="button button-secondary right" href="https://www.twilio.com/docs" target="_self" data-uuid="9816046a-e033-38df-86ac-dbf11d71e2c7" aria-label="View docs"> <span class="button-text"> View docs </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper default" id="new-home-journey"> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Why use Twilio for SMS, email, and multichannel marketing? </h2> <p class="copy-medium dark-text"> Twilio is your data-powered platform for successful email, MMS, SMS marketing and more. </p> </div> </div> </div> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/illo-difference.png/_jcr_content/renditions/compressed-original.webp" alt="Send promotions over SMS, WhatsApp, email, and more" title="Send promotions over SMS, WhatsApp, email, and more" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/marketing-and-promotions/illo-difference.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> <div class="grid-container-column"> <div data-uuid="-317167703" data-first-open="true" class="accordion"> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Faster time to market <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>Lower customer acquisition costs while increasing customer lifetime value with personalized marketing communications on customers’ preferred channels.</p> <div class="accordion-card"><div class="accordion-card__column"><img class="accordion-card__logo" src="/content/dam/twilio-com/global/en/homepage/homepage-new/twilio_mark.svg" alt="twilio-logo"/></div> <div class="accordion-card__column"><p class="accordion-card__title">50% CLV increase</p> <p class="accordion-card__subtitle">with Twilio according to 86% of surveyed organizations***</p> </div> </div> </div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Flexibility <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>Twilio APIs and software give you the power to reach customers around the world. And they integrate seamlessly with your existing MarTech stack while enabling limitless iterations for a future-proof solution. </p> <div class="accordion-card"><div class="accordion-card__column"><img class="accordion-card__logo" src="/content/dam/twilio-com/global/en/homepage/homepage-new/twilio_mark.svg" alt="twilio-logo"/></div> <div class="accordion-card__column"><p class="accordion-card__title">180+ countries</p> <p class="accordion-card__subtitle">reached with Twilio communications</p> </div> </div> <span class="stat-source"></span></div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Global reliability <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>Maximize ROI with Twilio, a leading Communications Platform as a Service (CPaaS) according to Gartner and IDC. Partner with us to achieve the highest level of reliability and deliverability for your marketing use cases. </p> <div class="accordion-card"><div class="accordion-card__column"><img class="accordion-card__logo" src="/content/dam/twilio-com/global/en/homepage/homepage-new/twilio_mark.svg" alt="twilio-logo"/></div> <div class="accordion-card__column"><p class="accordion-card__title">Leader in CPaaS</p> <p class="accordion-card__subtitle">according to 2023 Gartner Magic Quadrant****</p> </div> </div> <span class="stat-source"></span></div> </div> </div> </div> </button> </div> <div class="twilio-htmlcontainer"> <style> #new-home-journey { color: rgb(var(--color-ink-100)); h2 { @include fonts.get-title-properties('h2'); } .section-header p { @include fonts.get-copy-properties("large"); @media (min-width: variables.get-breakpoint("lg")) { @include fonts.get-copy-properties("xxl"); } } .accordion-item { padding-inline: var(--spacing-size-4); } .accordion-button { @include fonts.get-copy-properties("medium"); 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} </style> <div> </div> <script> </script> </div> </div> </div> <div id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-166981127" class="button-container horizontal medium center"> <a class="button button-primary right" href="/en-us/help/sales" target="_self" data-uuid="eb8a5530-1879-3de1-b406-6879ed2c2f84" aria-label="Contact sales"> <span class="button-text"> Contact sales </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-paper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="xfpage page basicpage"> <section id="" class="grid-container offset-40-60 default with-border medium-gap bg-color-white center" style=""> <div class="grid-container-column"> <button type="button" class="media video" data-video-source="https://youtu.be/ggXyvd86ylQ"> <div class="media-image "> <span class="play-icon"></span> <img src="/content/dam/twilio-com/global/en/products/messaging/twilio-messaging-engagement-suite-panel/Image%20Placeholder.png/_jcr_content/renditions/compressed-original.webp" alt="Screenshot from the video" title="Twilio Messaging Engagement Suite Video Image" loading="lazy"/> </div> <div class="media-image--mobile "> <span class="play-icon"></span> <img src="/content/dam/twilio-com/global/en/products/messaging/twilio-messaging-engagement-suite-panel/Image%20Placeholder.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </button> <script type="application/ld+json"> {"@context":"https://schema.org","@type":"VideoObject","name":"Twilio Messaging Engagement Suite","description":"Take our interactive demo: Engagement Suite from Twilio Messaging for SMS, MMS, and WhatsApp. \n\nLearn more:\nhttps://twilio.coastdemo.com/share/660dcc6490f438e15caeb78e","thumbnailUrl":["https://i.ytimg.com/vi/ggXyvd86ylQ/default.jpg","https://i.ytimg.com/vi/ggXyvd86ylQ/mqdefault.jpg","https://i.ytimg.com/vi/ggXyvd86ylQ/hqdefault.jpg","https://i.ytimg.com/vi/ggXyvd86ylQ/sddefault.jpg","https://i.ytimg.com/vi/ggXyvd86ylQ/maxresdefault.jpg"],"uploadDate":"2024-06-27T17:56:33Z","duration":"PT41S","contentUrl":"https://www.youtube.com/watch?v=ggXyvd86ylQ","embedUrl":"https://www.youtube.com/embed/ggXyvd86ylQ","interactionStatistic":{"type":"InteractionCounter","interactionType":{"@type":"WatchAction"},"userInteractionCount":3788}} </script> </div> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><span class="copy-small"><span class="badge medium red" style=" color: white; ">New</span></span></p> <h2>Introducing Twilio Messaging Engagement Suite</h2> <p><span class="copy-medium">Get simpler development, quicker time to market, and higher deliverability rates.* See how Message Scheduling, Link Shortening with Click Tracking, advanced data, and real-time dashboards can benefit your business. </span></p> </div> <div data-uuid="-586752833" class="button-container horizontal medium left"> <a class="button button-primary right" href="https://twilio.coastdemo.com/share/660dcc6490f438e15caeb78e" target="_self" data-uuid="daae2900-5415-32a9-b630-37781fee2503" aria-label="View demo"> <span class="button-text"> View demo </span> </a> </div> </div> </section> <section id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p> </p> <p><span class="copy-small">* In an evaluation of more than 63M messages sent through Twilio with shortened hyperlinks, messages with shortened hyperlinks by 3rd party Link Shorteners were filtered at 1.96% or 28x the rate of Twilio which was filtered at a rate of 0.07%</span></p> </div> </div> </section> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>*Twilio maintains an SLA of 99.95% for all customers, with the option for 99.99% SLA for clients who purchase the Enterprise or Administration Edition.</p> <p>**The Total Economic Impact™ of Twilio Messaging, a commissioned study conducted by Forrester Consulting, April 2023. Results are for a composite organization representative of interviewed customers.</p> <p>*** <a href="https://www.techvalidate.com/product-research/twilio/facts/278-987-D93" target="_self" rel="noopener noreferrer">https://www.techvalidate.com/product-research/twilio/facts/278-987-D93</a></p> <p>**** Gartner, Magic Quadrant for Communications Platform as a Service, Lisa Unden-Farboud, Ajit Patankar, Brian Doherty, DanielO’Connell, September 18, 2023</p> <p>GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.</p> <p>Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. 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