Fraud prevention

<!DOCTYPE HTML> <html lang="en"> <head> <meta charset="UTF-8"/> <title>Fraud prevention | Twilio</title> <meta name="keywords" content="Fraud prevention, fraud mitigation, fraud risk management, SMS pumping fraud, SIM swap, account takeovers"/> <meta name="description" content="Improve fraud mitigation and protect your business without compromising user experience. "/> <meta name="template" content="base-page"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <meta name="robots" content="index"/> <meta property="og:url" content="https://www.twilio.com/en-us/use-cases/fraud-prevention"/> <meta name="twitter:url" content="https://www.twilio.com/en-us/use-cases/fraud-prevention"/> <script defer="defer" type="text/javascript" src="https://rum.hlx.page/.rum/@adobe/helix-rum-js@%5E2/dist/rum-standalone.js" data-routing="program=62254,environment=555373,tier=publish"></script> <link rel="canonical" href="https://www.twilio.com/en-us/use-cases/fraud-prevention"/> <link rel="alternate" href="https://www.twilio.com/en-us/use-cases/fraud-prevention" hreflang="en-us"/> <link rel="alternate" href="https://www.twilio.com/pt-br/use-cases/fraud-prevention" hreflang="pt-br"/> <link rel="alternate" href="https://www.twilio.com/es-mx/use-cases/fraud-prevention" hreflang="es-mx"/> <link rel="alternate" href="https://www.twilio.com/ja-jp/use-cases/fraud-prevention" hreflang="ja-jp"/> <link rel="alternate" href="https://www.twilio.com/fr-fr/use-cases/fraud-prevention" hreflang="fr-fr"/> <link rel="alternate" href="https://www.twilio.com/de-de/use-cases/fraud-prevention" hreflang="de-de"/> <link rel="alternate" href="https://www.twilio.com/en-us/use-cases/fraud-prevention" hreflang="en"/>  <script async="async" defer="defer" src='https://consent.trustarc.com/notice?domain=twilio.com&c=teconsent&gtm=1&js=nj&noticeType=bb'></script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl; j.onerror=function(){if(w.disableAF){w.disableAF()}};f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5JLZ694');</script>    <script src="https://assets.adobedtm.com/a62564f453ce/b1b9d7ec982b/launch-29605e749a31.min.js" async></script>  <script type="text/javascript"> // Loading Mutiny script if either consent is implied or if consent is expressed & user has accepted functional cookies if (!document.cookie.match(/\bnotice_gdpr_prefs=/) && !document.cookie.match(/\bnotice_behavior=\expressed\b/) || document.cookie.match(/\bnotice_gdpr_prefs=[^:]*1[^:]*:/)) { // Creating the script tag similar to how Mutiny suggests but loading it from JS after condition is met. const mutinyFuncScript = document.createElement('script'); // Adding the Mutiny function in the script tag mutinyFuncScript.textContent = '(function(){var a=window.mutiny=window.mutiny||{};if(!window.mutiny.client){a.client={_queue:{}};var b=["identify","trackConversion"];var c=[].concat(b,["defaultOptOut","optOut","optIn"]);var d=function factory(c){return function(){for(var d=arguments.length,e=new Array(d),f=0;f<d;f++){e[f]=arguments[f]}a.client._queue[c]=a.client._queue[c]||[];if(b.includes(c)){return new Promise(function(b,d){a.client._queue[c].push({args:e,resolve:b,reject:d})})}else{a.client._queue[c].push({args:e})}}};c.forEach(function(b){a.client[b]=d(b)})}})();'; // Creating another script tag for loading the Mutiny script File const mutinyScript = document.createElement('script'); // Adding the src attribute to the Mutiny script tag mutinyScript.src = 'https://client-registry.mutinycdn.com/personalize/client/ac8ebe3dc99d7e04.js'; // Adding data-cfasync attribute just as Mutiny script had mutinyScript.setAttribute('data-cfasync', 'false'); mutinyScript.onload = function() { // Keeping this log statement for debugging purposes console.debug('Mutiny loaded successfully'); }; // Appending Mutiny script to the <head> of the document document.head.appendChild(mutinyFuncScript); document.head.appendChild(mutinyScript); } </script>  <script src="https://consent.trustarc.com/get?name=trustarc-segment-wrapper-v1.0.js"></script>  <script> var segmentKey = "tdqj3S9J338oMnJLXqI49jDMX8ZEPhgM"; !function () { var i = "analytics", analytics = window[i] = window[i] || []; if (!analytics.initialize) if (analytics.invoked) window.console && console.error && console.error("Segment snippet included twice."); else { analytics.invoked = !0; analytics.methods = ["trackSubmit", "trackClick", "trackLink", "trackForm", "pageview", "identify", "reset", "group", "track", "ready", "alias", "debug", "page", "screen", "once", "off", "on", "addSourceMiddleware", "addIntegrationMiddleware", "setAnonymousId", "addDestinationMiddleware", "register"]; analytics.factory = function (e) { return function () { if (window[i].initialized) return window[i][e].apply(window[i], arguments); var n = Array.prototype.slice.call(arguments); if (["track", "screen", "alias", "group", "page", "identify"].indexOf(e) > -1) { var c = document.querySelector("link[rel='canonical']"); n.push({ __t: "bpc", c: c && c.getAttribute("href") || void 0, p: location.pathname, u: location.href, s: location.search, t: document.title, r: document.referrer }) } n.unshift(e); analytics.push(n); return analytics } }; for (var n = 0; n < analytics.methods.length; n++) { var key = analytics.methods[n]; analytics[key] = analytics.factory(key) } analytics.load = function (key, n) { var t = document.createElement("script"); t.type = "text/javascript"; t.async = !0; t.setAttribute("data-global-segment-analytics-key", i); t.src = "https://cdn.segment.com/analytics.js/v1/" + key + "/analytics.min.js"; var r = document.getElementsByTagName("script")[0]; r.parentNode.insertBefore(t, r); analytics._loadOptions = n }; analytics._writeKey = segmentKey; analytics.SNIPPET_VERSION = "5.2.0"; TrustArcWrapper.withTrustArc(analytics).load(segmentKey); analytics.page(); } }(); </script>  <meta property="og:type" content="website"/> <meta property="og:site_name" content="Twilio"/> <meta property="og:url" content="https://www.twilio.com/en-us/use-cases/fraud-prevention"/> <meta property="og:title" content="Fraud prevention | Twilio"/> <meta property="og:description" content="Improve fraud mitigation and protect your business without compromising user experience. "/> <meta property="og:image" content="https://www.twilio.com/content/dam/twilio-com/core-assets/social/twilio-com-default-ogimage.png"/>  <meta name="twitter:site" content="@twilio"/> <meta name="twitter:url" content="https://www.twilio.com/en-us/use-cases/fraud-prevention"/> <meta name="twitter:title" content="Fraud prevention | Twilio"/> <meta name="twitter:description" content="Improve fraud mitigation and protect your business without compromising user experience. "/> <meta name="twitter:image" content="https://www.twilio.com/content/dam/twilio-com/core-assets/social/twilio-com-default-ogimage.png"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <link rel="stylesheet" href="/etc.clientlibs/twilio-foundation/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/twilio-foundation/clientlibs/clientlib-site.lc-0c8e36551ee3809e2bda6c15beb88a2c-lc.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/twilio-com/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/twilio-com/clientlibs/clientlib-site.lc-56b37102e7e60cc701557db5dbe054c2-lc.min.css" type="text/css"> <link rel="apple-touch-icon" sizes="180x180" href="/content/dam/twilio-com/core-assets/social/apple-touch-icon.png"/> <link rel="icon" type="image/png" sizes="32x32" href="/content/dam/twilio-com/core-assets/social/favicon-32x32.png"/> <link rel="icon" type="image/png" sizes="16x16" href="/content/dam/twilio-com/core-assets/social/favicon-16x16.png"/> <link rel="manifest" href="/content/dam/twilio-com/core-assets/social/site.webmanifest"/> <link rel="mask-icon" href="/content/dam/twilio-com/core-assets/social/safari-pinned-tab.svg" color="#f22f46"/> <meta name="msapplication-TileColor" content="#f22f46"/> <meta name="theme-color" content="#ffffff"/> <script>window.dataLayer = window.dataLayer || [];</script> <script> var _C = { REDACTION_COPY: { EMAIL: "EMAIL_REDACTED" } }; function extractParams() { for ( var b = [], a, c = /([^&=]+)=?([^&]*)/g, d = window.location.search.substring(1); (a = c.exec(d)); ) b.push([a[1], a[2]]); return b; } var urlParams = extractParams(), emailRegex = /(([^<>()\[\]\\.,;:\s@"%]+(\.[^<>()\[\]\\.,;:\s@"%]+)*)|(".+"))(@|%40)((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))/g; urlParams = urlParams.map(function (b) { return b.map(function (a) { _redactedValue = decodeURIComponent(a).replace( emailRegex, _C.REDACTION_COPY.EMAIL ); return _redactedValue === _C.REDACTION_COPY.EMAIL ? _redactedValue : a; }); }); function rewriteURL(b) { if (0 === b.length) return ( window.location.protocol + "//" + window.location.host + window.location.pathname + window.location.hash ); for (var a = "?", c = 0; c < b.length; c++) 0 < c && (a = a.concat("\x26")), (a = a.concat(b[c][0] + "\x3d" + b[c][1])); return ( window.location.protocol + "//" + window.location.host + window.location.pathname + a + window.location.hash ); } var newURL = rewriteURL(urlParams); newURL !== window.location.href && window.history.replaceState({}, document.title, newURL); var newTitle = document.title.replace(emailRegex, _C.REDACTION_COPY.EMAIL); newTitle !== document.title && (document.title = newTitle); dataLayer.push({ event: "piiRedacted" }); </script> <style> #teconsent { position: fixed; z-index: 1000; bottom: 0; right: 0; } </style> </head> <body class="base-page page basicpage " id="base-page-64b906e771">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5JLZ694" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div id="teconsent" style="display: none;"></div> <header class="experiencefragment global-header"> <div class="xfpage page basicpage"> <nav role="navigation" class="navigation" data-maxmind-enabled="false" data-phone-endpoint="/content/twilio-com/global/en-us/use-cases/fraud-prevention.phonenumber.json" data-lang="en"> <header class="top-navigation"> <ul class="top-navigation-menu"> <li> <div class="language-selector select"> <button class="language-selector-button select-toggle" type="button" aria-expanded="false" aria-controls="language-selector" id="language-selector-button"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2849_179)"> <path d="M0.5 8C0.5 9.98912 1.29018 11.8968 2.6967 13.3033C4.10322 14.7098 6.01088 15.5 8 15.5C9.98912 15.5 11.8968 14.7098 13.3033 13.3033C14.7098 11.8968 15.5 9.98912 15.5 8C15.5 6.01088 14.7098 4.10322 13.3033 2.6967C11.8968 1.29018 9.98912 0.5 8 0.5C6.01088 0.5 4.10322 1.29018 2.6967 2.6967C1.29018 4.10322 0.5 6.01088 0.5 8V8Z" stroke="#030B5D" stroke-linecap="round" stroke-linejoin="round"/> <path d="M6.19267 15.2806C5.178 13.7926 4.5 11.0886 4.5 7.99997C4.5 4.9113 5.178 2.2073 6.19267 0.719299" stroke="#030B5D" stroke-linecap="round" stroke-linejoin="round"/> <path d="M0.5 8H15.5" stroke="#030B5D" stroke-linecap="round" stroke-linejoin="round"/> <path d="M1.6543 12H14.345" stroke="#030B5D" stroke-linecap="round" stroke-linejoin="round"/> <path d="M2 4H14" stroke="#030B5D" stroke-linecap="round" stroke-linejoin="round"/> <path d="M9.80762 0.719299C10.8223 2.2073 11.5003 4.9113 11.5003 7.99997C11.5003 11.0886 10.8223 13.7926 9.80762 15.2806" stroke="#030B5D" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_2849_179"> <rect width="16" height="16" fill="white"/> </clipPath> </defs> </svg> <span>English</span> <div class="select-arrow"> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </div> </button> <ul class="select-menu language-menu" role="menu" id="language-selector" inert aria-hidden="true" aria-labelledby="language-selector-button"> <li role="menuitem"> <a class href="/ja-jp/use-cases/fraud-prevention" data-lang-code="ja-jp"> <span>日本語</span> </a> </li> <li role="menuitem"> <a class href="/de-de/use-cases/fraud-prevention" data-lang-code="de-de"> <span>Deutsch</span> </a> </li> <li role="menuitem"> <a class href="/en-us/use-cases/fraud-prevention" data-lang-code="en-us"> <span>English</span> <img src="/content/dam/twilio-com/core-assets/design-ops/component-svgs/check-black.svg" alt="Selected language icon" loading="lazy" class="selected-lang"/> </a> </li> <li role="menuitem"> <a class href="/es-mx/use-cases/fraud-prevention" data-lang-code="es-mx"> <span>Español (México)</span> </a> </li> <li role="menuitem"> <a class href="/fr-fr/use-cases/fraud-prevention" data-lang-code="fr-fr"> <span>Français</span> </a> </li> <li role="menuitem"> <a class href="/pt-br/use-cases/fraud-prevention" data-lang-code="pt-br"> <span>Português (Brasil)</span> </a> </li> </ul> </div> </li> <li class="hide-md-down"> <div class="support-selector select"> <button class="support-selector-button select-toggle" aria-expanded="false" aria-controls="support-selector" id="support-selector-button" type="button"> <span>Support</span> <div class="select-arrow"> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </div> </button> <ul class="select-menu support-menu" role="menu" id="support-selector" inert aria-hidden="true" aria-labelledby="support-selector-button"> <li role="menuitem"> <a class target="_blank" href="https://help.twilio.com/"> <span>Help Center</span> </a> </li> <li role="menuitem"> <a class target="_self" href="https://help.twilio.com/"> <span>Talk to Support</span> </a> </li> <li role="menuitem"> <a class target="_blank" href="https://www.twiliotraining.com/store"> <span>Training</span> </a> </li> <hr/> <li role="menuitem"> <a class target="_blank" href="/en-us/support-plans"> <span>Support Plans</span> </a> </li> <li role="menuitem"> <a class target="_blank" href="/en-us/partners"> <span>Partner Solutions</span> </a> </li> </ul> </div> </li> <li class="hide-md-down"> <a class="login-link" href="https://www.twilio.com/login" data-uuid="43983c73-3a17-3fe1-b1fd-27f42de677ca">Login</a> </li> <li class="hide-md-down hide-up"> <a class="console-link" href="https://www.twilio.com/console" data-uuid="8ccb73b7-e8fa-3129-8959-37edc4c44418">Console</a> </li> </ul> </header> <div class="navigation-sections"> <div class="navigation-logo"> <a href="https://www.twilio.com/en-us" data-uuid="" aria-label="Twilio.com"> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 133 48" class="customer-logo"> <title>Twilio logo</title> <g class="twilio"> <g class="path-fill logo-fill"> <path d="M15 32.8462C17.1242 32.8462 18.8461 31.1242 18.8461 29C18.8461 26.8758 17.1242 25.1539 15 25.1539C12.8758 25.1539 11.1538 26.8758 11.1538 29C11.1538 31.1242 12.8758 32.8462 15 32.8462ZM15 22.8462C17.1242 22.8462 18.8461 21.1242 18.8461 19C18.8461 16.8758 17.1242 15.1538 15 15.1538C12.8758 15.1538 11.1538 16.8758 11.1538 19C11.1538 21.1242 12.8758 22.8462 15 22.8462ZM25 32.8462C27.1242 32.8462 28.8462 31.1242 28.8462 29C28.8462 26.8758 27.1242 25.1539 25 25.1539C22.8758 25.1539 21.1538 26.8758 21.1538 29C21.1538 31.1242 22.8758 32.8462 25 32.8462ZM25 22.8462C27.1242 22.8462 28.8462 21.1242 28.8462 19C28.8462 16.8758 27.1242 15.1538 25 15.1538C22.8758 15.1538 21.1538 16.8758 21.1538 19C21.1538 21.1242 22.8758 22.8462 25 22.8462ZM20 4C30.8333 4 40 13.1667 40 24C40 34.8333 30.8333 44 20 44C9.16668 44 0 34.8333 0 24C0 13.1668 9.16673 4 20 4ZM20 9.38461C11.9512 9.38461 5.38462 15.7238 5.38462 23.7315C5.38462 31.7392 11.9512 38.6154 20 38.6154C28.0488 38.6154 34.6154 31.7392 34.6154 23.7315C34.6154 15.7238 28.0488 9.38461 20 9.38461ZM62.6848 35.9231H68.9693C69.1955 35.9231 69.2924 35.8262 69.357 35.6L71.4382 27.9166L73.4572 35.6C73.5218 35.8262 73.6187 35.9231 73.8449 35.9231H80.1268C80.3852 35.9231 80.5468 35.8262 80.6114 35.6L85.0011 19.3077V35.5354C85.0011 35.7615 85.1626 35.9231 85.3888 35.9231H92.3026C92.5287 35.9231 92.6903 35.7615 92.6903 35.5354V18.6185C92.6903 18.3923 92.5287 18.2308 92.3026 18.2308L78.8307 18.2321C78.6046 18.2321 78.4753 18.3291 78.4107 18.5875L76.8848 26.4076L75.3482 18.5875C75.3159 18.3614 75.1544 18.2321 74.9282 18.2321H68.0901C67.8639 18.2321 67.7024 18.3614 67.6701 18.5875L66.1738 26.4076L64.6823 18.5875C64.6177 18.3291 64.4885 18.2321 64.2623 18.2321L54.0538 18.2308V12.4678C54.0538 12.177 53.8536 12.0478 53.5306 12.1447L47.1123 14.215C46.8861 14.2796 46.7569 14.4735 46.7569 14.6996L46.7494 17.4155C46.7494 18.094 46.394 18.3847 45.7155 18.3847H44.0563C43.8301 18.3847 43.6685 18.5462 43.6685 18.7724V23.6139C43.6685 23.8401 43.8301 24.0016 44.0563 24.0016H46.5385V29.8815C46.5385 34.0492 48.1785 36.4046 53.1861 36.4046C55.1246 36.4046 56.7092 36.1555 57.5493 35.7678C57.8077 35.6386 57.9 35.477 57.9 35.2186V30.6413C57.9 30.3828 57.6462 30.2536 57.3231 30.4151C56.9031 30.609 56.4169 30.6413 55.9323 30.6413C54.64 30.6413 54.2276 30.1567 54.2276 28.5413V24.0016H57.238C57.4642 24.0016 57.6149 23.8518 57.6149 23.6257V19.3077L62.2002 35.6C62.2648 35.8262 62.4263 35.9231 62.6848 35.9231ZM85.0011 16.3053C85.0011 16.5315 85.1626 16.6931 85.3888 16.6931H92.3026C92.5287 16.6931 92.6903 16.5315 92.6903 16.3053V12.4678C92.6903 12.2416 92.5287 12.0801 92.3026 12.0801H85.3888C85.1626 12.0801 85.0011 12.2416 85.0011 12.4678V16.3053ZM94.2299 35.5354C94.2299 35.7615 94.3914 35.9231 94.6176 35.9231H101.539C101.765 35.9231 101.926 35.7615 101.926 35.5354V12.4678C101.926 12.2416 101.765 12.0801 101.539 12.0801H94.6176C94.3914 12.0801 94.2299 12.2416 94.2299 12.4678V35.5354ZM103.465 35.5354C103.465 35.7615 103.627 35.9231 103.853 35.9231H110.755C110.982 35.9231 111.143 35.7615 111.143 35.5354L111.139 18.6185C111.139 18.3923 110.978 18.2308 110.752 18.2308H103.849C103.623 18.2308 103.462 18.3923 103.462 18.6185L103.465 35.5354ZM103.462 16.3053C103.462 16.5315 103.623 16.6931 103.849 16.6931H110.755C110.982 16.6931 111.143 16.5315 111.143 16.3053L111.139 12.4678C111.139 12.2416 110.978 12.0801 110.752 12.0801H103.849C103.623 12.0801 103.462 12.2416 103.462 12.4678V16.3053ZM112.352 27.2323C112.352 32.4985 116.395 36.4615 122.308 36.4615C128.22 36.4615 132.228 32.4985 132.228 27.2323V26.8123C132.228 21.5462 128.22 17.6923 122.308 17.6923C116.395 17.6923 112.352 21.5462 112.352 26.8123V27.2323ZM119.769 27.2462V26.9307C119.769 24.5077 120.886 23.56 122.308 23.56C123.729 23.56 124.852 24.5077 124.852 26.9307V27.2462C124.852 29.637 123.729 30.6369 122.308 30.6369C120.886 30.6369 119.769 29.637 119.769 27.2462Z" fill="#F22F46"/> </g> </g> </svg> </a> </div> <ul class="navigation-links" role="list"> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-0" data-nav-id="0" class="navigation-link" id="navigation-link-0"> Products </button> <div data-nav-id="0" aria-labelledby="navigation-link-0" id="navigation-dropdown-0" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Communications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/messaging" target="_self" data-uuid="c65ba57f-0180-378b-a5a5-4f81c8d14373"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> <p class="navigation-dropdown-link-description"> Send and receive multichannel text and media messages in 180+ countries </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/messaging/channels/sms" target="_self" data-uuid="f2c3345d-3fa1-33d2-ac50-e682e778a0d8">SMS</a> <a href="/en-us/messaging/channels/whatsapp" target="_self" data-uuid="afe9c931-96ed-3c7a-895b-671a04507508">WhatsApp</a> <a href="/en-us/messaging/conversations-api" target="_self" data-uuid="4dc05265-7e3a-37f8-85bb-5f6587fdc22f">Conversations</a> <a href="/en-us/messaging/channels/rcs" target="_self" data-uuid="9e18930c-b023-39e8-b333-75606e8d9231">RCS</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice" target="_self" data-uuid="fbdaf169-d9be-33ff-9a3b-edc7ad68de86"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M25.6264 34.6385L25.659 34.5419L35.4121 7.04017C36.622 3.6285 41.698 4.49252 41.698 8.11013L41.6978 29.4478L44.4808 29.4481C46.6711 29.4481 48.218 31.5627 47.5692 33.6229L47.5372 33.7194L36.7466 64.6588C35.5514 68.0857 30.4551 67.2318 30.4551 63.6046L30.4548 38.8287L28.7099 38.8289C26.5126 38.8289 24.965 36.7018 25.6264 34.6385ZM38.4629 32.6652V8.11013L28.7099 35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 .489-.043.743-.32l28.412-28.368c.403-.404.616-.935.616-1.509V9.312c0-.595-.468-1.062-1.063-1.062H7.313c-.595 0-1.063.467-1.063 1.063V34.11c0 .574.213 1.105.616 1.509l28.369 28.369a1.091 1.091 0 0 0 1.509 0l16.872-16.873a2.116 2.116 0 0 1 2.996 0 2.116 2.116 0 0 1 0 2.996L39.74 66.986a5.288 5.288 0 0 1-3.761 1.551l.021.022Z"/> <path d="M63.625 46.118a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> <p class="navigation-dropdown-link-description"> Globally-managed multichannel 2FA and passwordless authentication </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/lookup" target="_self" data-uuid="9ddfe08b-e121-3904-99a3-e29de8ba0d43"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> <p class="navigation-dropdown-link-description"> Know your customer and assess identity risk with real-time phone intelligence </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/email-api" target="_self" data-uuid="ae4a1f31-bb99-3afc-a76e-3d73bfd77527"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 47.25 45.225 47.25 42.75V29.25C47.25 26.775 45.225 24.75 42.75 24.75H29.25C26.775 24.75 24.75 22.725 24.75 20.25V6.75C24.75 4.275 26.775 2.25 29.25 2.25Z" class="path-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M42.75 65.75C42.8751 65.75 42.9969 65.7025 43.0997 65.5997C43.2025 65.4969 43.25 65.3751 43.25 65.25V51.75C43.25 51.6249 43.2025 51.5031 43.0997 51.4003C42.9969 51.2975 42.8751 51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/phone-numbers/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 52.0667 10.1293 53.1708 11.6846C53.5427 12.207 53.4827 12.922 53.0292 13.3751L51.2273 15.1785C51.031 15.3759 50.9805 15.6758 51.1014 15.9266C51.2956 16.3387 51.4712 16.7614 51.626 17.1892C51.719 17.4501 51.9656 17.6245 52.2423 17.625H54.7836C55.4238 17.6251 55.9703 18.0878 56.0767 18.7196C56.416 20.5997 56.416 22.5253 56.0767 24.4054C55.9703 25.0372 55.4238 25.4999 54.7836 25.5001H52.2423C51.9615 25.4951 51.7091 25.6708 51.6155 25.9357C51.4633 26.3628 51.2885 26.7827 51.091 27.1957C50.9701 27.4466 51.0206 27.7464 51.2169 27.9439L53.0239 29.7419C53.476 30.1947 53.5358 30.908 53.1655 31.4299C52.0614 32.9858 50.7042 34.3453 49.1501 35.4513C48.6282 35.8236 47.9139 35.7636 47.4611 35.3096L45.6567 33.5062C45.4595 33.3097 45.1599 33.2593 44.9092 33.3802C44.499 33.5769 44.0789 33.7521 43.6503 33.9053C43.3888 33.9986 43.2145 34.2468 43.2151 34.5248V37.0684C43.2149 37.7091 42.7526 38.2562 42.1214 38.3625C41.1835 38.5289 40.2334 38.6167 39.281 38.6249C38.5567 38.6249 37.9696 38.0375 37.9696 37.3126V28.6316C37.9694 28.4644 38.042 28.3051 38.1684 28.1959C38.2947 28.0864 38.4627 28.0376 38.6279 28.062C38.8448 28.0976 39.0639 28.1187 39.2835 28.125ZM32.7269 39.9375C18.2488 39.9534 6.5159 51.6966 6.5 66.1874C6.5 66.9123 7.08711 67.5 7.81134 67.5H32.7269C33.4512 67.5 34.0382 66.9123 34.0382 66.1874V41.2501C34.0382 40.5252 33.4512 39.9375 32.7269 39.9375ZM63.8582 60.9376C64.5029 60.9429 65.0506 61.4112 65.1564 62.0479C65.3806 63.4306 65.4955 64.8288 65.5 66.2296C65.4746 66.936 64.8949 67.4953 64.1886 67.4947H51.5998C51.2688 67.4917 50.9949 67.2368 50.9677 66.9068C50.3065 60.3387 45.1167 55.1445 38.5545 54.4826C38.2247 54.4555 37.97 54.1812 37.9671 53.8501V41.2501C37.9667 40.5392 38.5317 39.9574 39.2417 39.9375C41.1171 39.9371 42.9872 40.1367 44.8201 40.5334C45.4152 40.6716 45.8363 41.2028 45.8351 41.8143V45.7754C45.8349 46.0542 46.0105 46.3025 46.2731 46.395C47.2649 46.746 48.2293 47.1707 49.158 47.6654C49.4123 47.8017 49.7258 47.7546 49.9291 47.5501L52.6435 44.8619C53.0874 44.418 53.7834 44.3508 54.3038 44.7019C57.3678 46.8439 59.9373 49.6188 61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> <a href="/en-us/unified-profiles" target="_self" data-uuid="c1af3db4-90d3-3007-8506-a5774d90bab3">Unified Profiles</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-1" data-nav-id="1" class="navigation-link" id="navigation-link-1"> Solutions </button> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification & identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts & notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing & promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR & self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product & Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 8.67H13.5a1.241 1.241 0 0 0 1.31-1.12V28.46c-.03-.31-.17-.6-.41-.81-.25-.22-.56-.33-.9-.31H7.266ZM8.79 48.67h4.78l-.01.01c1.29 0 2.52-.46 3.49-1.33a5.3 5.3 0 0 0 .737-.81h2.743l8 6.11a4.308 4.308 0 0 0 3.12 1.3l-.02.01c1.01 0 1.98-.35 2.77-1l8.094-6.685 10.743-2.145a5.24 5.24 0 0 0 5.193 4.54h4.778a30.038 30.038 0 0 1-5.998 8.54C51.55 62.88 44.01 66 36 66c-8.01 0-15.54-3.13-21.21-8.79a29.947 29.947 0 0 1-6-8.54Zm55.944-4A30.086 30.086 0 0 0 66 36c0-2.98-.432-5.893-1.266-8.67H58.5c-.096 0-.191.008-.284.024-.155.087-.32.154-.493.197a1.27 1.27 0 0 0-.533.909v13.048c.014.133.013.265 0 .395v1.647a1.241 1.241 0 0 0 1.31 1.12h6.234ZM34.96 34h-.09c-.82-.01-1.62-.19-2.38-.53a6.33 6.33 0 0 1-1.99-1.41c-.57-.6-1-1.3-1.29-2.07a6.34 6.34 0 0 1 .249-5.121A3.12 3.12 0 0 0 27.54 25l-8.75 3.73v13.81h2.41c.44 0 .86.14 1.21.41l8.67 6.62c.1.08.2.17.29.27.06.07.15.11.24.12.1.01.18-.02.26-.08l8.204-6.776c.142-.163.31-.303.501-.414l3.415-2.82c.08-.06.13-.16.14-.26 0-.09-.01-.18-.06-.25l-5.665-6.29-1.135.48c-.75.31-1.53.46-2.32.46l.01-.01Zm12.867 7.134 5.373-1.072V28.26c.039-.67.202-1.314.478-1.905L43.31 22.27c-.44-.17-.94-.24-1.44-.21s-.99.16-1.44.4l-6.45 3.22c-.46.25-.85.69-1.05 1.23-.2.54-.2 1.13.01 1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-2" data-nav-id="2" class="navigation-link" id="navigation-link-2"> Developers </button> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 1.011-2.435.32-.329.71-.58 1.137-.754A3.32 3.32 0 0 1 4.49 4.5c19.305.251 28.297 5.276 31.505 7.672 3.208-2.396 12.2-7.42 31.506-7.672.495 0 .923.077 1.35.26.419.175.808.426 1.138.755A3.418 3.418 0 0 1 71 7.95v47.82c0 .889-.34 1.739-.962 2.396a3.435 3.435 0 0 1-2.392 1.053c-22.737.31-29.979 7.43-30.202 7.653-.03.039-.069.068-.107.106a.979.979 0 0 1-.156.126 1.973 1.973 0 0 1-.437.251 1.768 1.768 0 0 1-.603.135h-.136l-.01.01Zm1.944-51.927v46.168c4.287-2.541 13.123-6.107 29.163-6.387V8.374c-19.228.33-27.19 5.605-29.163 7.2ZM4.89 55.354c16.039.27 24.875 3.836 29.162 6.377V15.573c-1.944-1.575-9.906-6.87-29.163-7.198v46.98Zm39.923-7.807a1.933 1.933 0 0 1-.622-3.768 65.327 65.327 0 0 1 15.932-3.16 1.949 1.949 0 0 1 2.08 1.787 1.939 1.939 0 0 1-1.798 2.068 61.28 61.28 0 0 0-14.97 2.967 1.93 1.93 0 0 1-.612.096l-.01.01Zm-17.624 0c-.204 0-.408-.03-.612-.097a60.922 60.922 0 0 0-14.97-2.966 1.939 1.939 0 0 1-1.799-2.068c.078-1.063 1.02-1.855 2.08-1.788a65.422 65.422 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" data-uuid="202617e5-93a5-3f8d-a293-5fd07113423d"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/sms" target="_self" data-uuid="4a7d38b6-987a-3434-819a-8315ad35aa69"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>SMS</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/voice" target="_self" data-uuid="276792df-f5d6-374a-b4ac-ce3760668b6c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://docs.sendgrid.com/" target="_self" data-uuid="3a701880-504d-3d84-a4d2-19da3883139d"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/whatsapp" target="_self" data-uuid="11717582-95ce-36a6-b33c-aa4968c7816a"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>WhatsApp API</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/sip-trunking" target="_self" data-uuid="9c18aca3-4bad-3cb7-b449-2fb09e0ee6de"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Elastic SIP Trunking</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/verify/api" target="_self" data-uuid="2216d993-093c-32a9-8311-c03d32122ee9"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/serverless/functions-assets/functions" target="_self" data-uuid="cc54ec7e-db8f-3e55-a052-f3c6aa412514"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Functions</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/studio" target="_self" data-uuid="698bf00e-7d9d-36ee-9901-73eb234f7e79"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Studio</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/twilio-cli/quickstart" target="_self" data-uuid="bd2d1990-cd6c-3a5b-8fde-660fa31e84ee"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio CLI</strong> </span> </div> </a> </li> </ul> <div class="button-container small inverse"> <a href="https://www.twilio.com/docs" target="_self" class="button button-secondary">See all docs</a> </div> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation">> <title>Two users in a circle</title> <g class="users_user-group--circle"> <path fill-rule="evenodd" d="M15.7 42.495c2.59 2.59 6.02 4.01 9.68 4.01s7.09-1.43 9.68-4.01c2.59-2.59 4.01-6.02 4.01-9.68 0-.548-.032-1.09-.095-1.626a1.966 1.966 0 0 0-.064-.474 13.598 13.598 0 0 0-3.851-7.58 13.584 13.584 0 0 0-9.68-4.01c-3.66 0-7.1 1.42-9.68 4.01a13.584 13.584 0 0 0-4.01 9.68c0 3.66 1.42 7.09 4.01 9.68Zm18.945-12.531a9.648 9.648 0 0 0-2.415-3.999 9.622 9.622 0 0 0-6.85-2.84c-2.59 0-5.02 1.01-6.85 2.84-.206.206-.4.419-.586.639a17.338 17.338 0 0 0 7.916 3.861c2.951.592 5.952.419 8.785-.501Zm.35 4.065a21.222 21.222 0 0 1-5.685.776v.01c-1.41 0-2.83-.14-4.24-.42a21.25 21.25 0 0 1-9.031-4.17 9.728 9.728 0 0 0-.349 2.59c0 2.59 1.01 5.02 2.84 6.85a9.622 9.622 0 0 0 6.85 2.84c2.59 0 5.02-1.01 6.85-2.84a9.615 9.615 0 0 0 2.765-5.636Z" clip-rule="evenodd" class="fill-path path-fill"/> <path fill-rule="evenodd" d="M36 69.875c-9.05 0-17.55-3.52-23.95-9.92-6.4-6.4-9.92-14.91-9.92-23.95s3.52-17.56 9.92-23.96c6.4-6.4 14.91-9.92 23.95-9.92s17.56 3.52 23.95 9.92c6.39 6.4 9.92 14.9 9.92 23.95 0 6.87-2.029 13.424-5.806 18.983a1.98 1.98 0 0 1-.282.408 34.297 34.297 0 0 1-3.832 4.559c-6.4 6.4-14.91 9.92-23.95 9.92v.01Zm26.011-19.146c2.524-4.442 3.869-9.484 3.869-14.724 0-7.97-3.11-15.48-8.75-21.12-5.64-5.64-13.15-8.75-21.13-8.75v-.01c-7.98 0-15.48 3.11-21.12 8.75-5.64 5.64-8.75 13.14-8.75 21.13 0 5.916 1.705 11.558 4.88 16.378a21.122 21.122 0 0 1 29.107.308 14.615 14.615 0 0 1 3.373-3.266 14.737 14.737 0 0 1 3.936-1.954 9.454 9.454 0 0 1-2.156-1.616 9.46 9.46 0 0 1-2.05-3.06 9.341 9.341 0 0 1-.72-3.61c0-1.24.24-2.46.72-3.61a9.46 9.46 0 0 1 2.05-3.06c.88-.88 1.91-1.57 3.06-2.04 2.3-.95 4.92-.95 7.22 0a9.46 9.46 0 0 1 3.06 2.05 9.46 9.46 0 0 1 2.05 3.06c.48 1.15.72 2.37.72 3.61 0 1.24-.24 2.46-.72 3.61a9.304 9.304 0 0 1-2.05 3.06 9.454 9.454 0 0 1-2.137 1.606 14.713 14.713 0 0 1 5.539 3.258Zm-19.216 5.138a10.766 10.766 0 0 1 8.165-5.062c1.86-.17 3.74.15 5.44.92a10.901 10.901 0 0 1 3.359 2.401 30.305 30.305 0 0 1-2.629 2.999A29.857 29.857 0 0 1 46.185 64.1a20.954 20.954 0 0 0-3.39-8.233Zm-3.788 1.614a17.043 17.043 0 0 1 3.298 7.73c-2.05.439-4.16.664-6.305.664-7.97 0-15.48-3.11-21.12-8.75a30.609 30.609 0 0 1-1.435-1.536 17.088 17.088 0 0 1 7.335-4.224c3.3-.92 6.77-.84 10.03.25a17.101 17.101 0 0 1 7.887 5.471c.086.143.19.276.31.395ZM51.94 33.745a5.395 5.395 0 0 0-3.84 1.59c-.51.51-.9 1.1-1.18 1.76a5.47 5.47 0 0 0 0 4.16c.27.66.67 1.26 1.18 1.76.51.51 1.1.9 1.76 1.18 1.33.55 2.83.55 4.16 0 .66-.27 1.26-.67 1.76-1.18.51-.51.9-1.1 1.18-1.76a5.47 5.47 0 0 0 0-4.16c-.27-.66-.67-1.26-1.18-1.76-.51-.51-1.1-.9-1.76-1.18a5.47 5.47 0 0 0-2.08-.41Z" clip-rule="evenodd" class="fill-path path-fill"/> </g> </svg> <span>Community</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="44e0ac6f-a865-3570-9b75-6c2a200146b9"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Ahoy!</strong> </span> <p class="navigation-dropdown-link-description"> Get inspired by the latest from our developer community </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/blog/developers" target="_self" data-uuid="f39790d8-1e22-3926-8425-4854e425c140"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developer Blog</strong> </span> <p class="navigation-dropdown-link-description"> Read tutorials, community projects, and product updates </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://stackoverflow.com/collectives/twilio" target="_self" data-uuid="50efaed5-3ef6-3f25-bdfe-cc3e5f66d63b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Stack Overflow</strong> </span> <p class="navigation-dropdown-link-description"> Ask the Twilio community for help </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/champions" target="_self" data-uuid="517d626e-33c1-3931-8977-69ba8a6aa28f"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Champions</strong> </span> <p class="navigation-dropdown-link-description"> Become a Twilio community Champion </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Wrench and screwdriver</title> <g class="etc_wrench-screwdriver"> <path class="path-fill fill-path" fill-rule="evenodd" d="M57.847 20.266a6.292 6.292 0 0 1-2.909-.705l-23.96 24.07 3.32 3.334c.367.37.57.856.57 1.37a1.96 1.96 0 0 1-.57 1.382L15.596 68.482a8.45 8.45 0 0 1-6.04 2.508h-.01a8.46 8.46 0 0 1-6.04-2.518A8.553 8.553 0 0 1 1 62.405c0-2.285.89-4.453 2.507-6.067l18.7-18.765a1.933 1.933 0 0 1 2.74 0l3.296 3.31 23.96-24.078a6.348 6.348 0 0 1-.696-2.908c0-1.701.658-3.305 1.859-4.501l7.782-7.827a1.933 1.933 0 0 1 2.74 0L70.12 7.82a1.933 1.933 0 0 1 0 2.742l-7.792 7.826a6.275 6.275 0 0 1-4.482 1.867v.01Zm-2.478-6.369c0 .662.262 1.284.726 1.75l.004.004c.93.93 2.553.939 3.49-.003L66.008 9.2l-3.49-3.505-6.422 6.442a2.476 2.476 0 0 0-.726 1.76ZM6.237 59.09l17.335-17.395 6.611 6.64L12.857 65.73a4.662 4.662 0 0 1-3.31 1.371 4.623 4.623 0 0 1-3.3-1.37 4.673 4.673 0 0 1-1.375-3.326c0-1.254.484-2.43 1.365-3.316Z" clip-rule="evenodd"/> <path class="path-fill fill-path" d="M21.84 30.64c.377.38.87.574 1.365.574l.01.02c.493 0 .987-.195 1.364-.574a1.954 1.954 0 0 0 0-2.752l-4.627-4.647a1.925 1.925 0 0 0-2.08-.438 9.06 9.06 0 0 1-4.066.603 8.97 8.97 0 0 1-7.163-4.716 10.9 10.9 0 0 0 2.923.068 10.75 10.75 0 0 0 6.37-3.092 10.877 10.877 0 0 0 3.068-6.407c.106-.982.077-1.974-.078-2.946a8.952 8.952 0 0 1 2.081 1.536 9.01 9.01 0 0 1 2.469 4.58 9.144 9.144 0 0 1-.436 5.192c-.28.72-.107 1.536.436 2.08l6.727 6.777a1.933 1.933 0 0 0 2.74 0 1.954 1.954 0 0 0 0-2.751l-5.886-5.921a13.06 13.06 0 0 0 .213-6.175 12.989 12.989 0 0 0-3.523-6.543 12.86 12.86 0 0 0-7.754-3.675 1.928 1.928 0 0 0-1.839.904 1.933 1.933 0 0 0 0 2.061 6.99 6.99 0 0 1 .997 4.434 6.912 6.912 0 0 1-1.965 4.093A6.884 6.884 0 0 1 9.111 14.9a6.835 6.835 0 0 1-4.413-1.002 1.95 1.95 0 0 0-2.053 0 1.933 1.933 0 0 0-.9 1.848 13.172 13.172 0 0 0 1.936 5.58 12.953 12.953 0 0 0 4.201 4.133 12.905 12.905 0 0 0 5.595 1.828c1.53.126 3.097-.03 4.578-.447l3.785 3.801ZM58.04 71c-2.516 0-4.994-.739-7.104-2.13a13.061 13.061 0 0 1-5.246-6.932 13.076 13.076 0 0 1-.126-7.467l-4.365-4.385a1.954 1.954 0 0 1 0-2.752 1.933 1.933 0 0 1 2.739 0l5.217 5.231c.542.545.716 1.371.436 2.09a9.182 9.182 0 0 0-.204 6.107 9.123 9.123 0 0 0 3.679 4.861 9.053 9.053 0 0 0 5.904 1.44 9.08 9.08 0 0 0 5.488-2.626 9.153 9.153 0 0 0 2.614-5.513c.213-2.08-.3-4.18-1.433-5.93a9.055 9.055 0 0 0-10.918-3.491 1.91 1.91 0 0 1-2.072-.438l-7.375-7.409a1.954 1.954 0 0 1 0-2.751 1.933 1.933 0 0 1 2.739 0l6.534 6.563a12.99 12.99 0 0 1 7.433.126 13.015 13.015 0 0 1 6.902 5.27 13.128 13.128 0 0 1 2.052 8.459 13.042 13.042 0 0 1-3.727 7.866A12.936 12.936 0 0 1 58.06 71h-.02Z"/> <path class="path-fill fill-path" d="M60.286 58.069a2.425 2.425 0 0 1-2.42 2.43 2.425 2.425 0 0 1-2.42-2.43 2.425 2.425 0 0 1 2.42-2.431 2.425 2.425 0 0 1 2.42 2.43Z"/> </g> </svg> <span>Tools & Resources</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/code-exchange" target="_self" data-uuid="82f92ed1-c941-3e67-8f96-daa4bbbfa252"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>CodeExchange</strong> </span> <p class="navigation-dropdown-link-description"> Usable code samples for faster builds </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/changelog" target="_self" data-uuid="d406aef4-2fe8-3406-a0b4-d5e7d530f428"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Changelog</strong> </span> <p class="navigation-dropdown-link-description"> See updates and additions to Twilio products </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://status.twilio.com" target="_self" data-uuid="511e46da-8d07-3439-a9c2-60b8e1ff1392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>API Status</strong> </span> <p class="navigation-dropdown-link-description"> Check real-time monitoring of APIs and all services </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/products/beta" target="_self" data-uuid="48e907ba-efae-30e7-bdcd-8beec988feab"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Beta Products and Features</strong> </span> <p class="navigation-dropdown-link-description"> Explore new launches and request access to early releases </p> </div> </a> </li> </ul> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-3" data-nav-id="3" class="navigation-link" id="navigation-link-3"> Why Twilio </button> <div data-nav-id="3" aria-labelledby="navigation-link-3" id="navigation-dropdown-3" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Company</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/why-twilio" target="_self" data-uuid="9a787b06-a28b-3280-9f6b-deea01bbc545"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Why Twilio</strong> </span> <p class="navigation-dropdown-link-description"> The trusted platform for data-driven customer engagement across any channel. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/company" target="_self" data-uuid="a849a5d8-ff83-3d17-af32-7b9edfd56499"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>About Us</strong> </span> <p class="navigation-dropdown-link-description"> Twilio company page </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/company/values" target="_self" data-uuid="790c50bd-02f7-3684-9a34-dccc637c0787"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Magic</strong> </span> <p class="navigation-dropdown-link-description"> Twilio core values </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/company/diversity" target="_self" data-uuid="1bbd6dce-661a-3c54-81a1-d78659cb5b2c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Diversity</strong> </span> <p class="navigation-dropdown-link-description"> Twilio Together </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://investors.twilio.com" target="_self" data-uuid="f9b5d6ef-c537-36ee-afb7-46999b3632f1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Investor Relations</strong> </span> <p class="navigation-dropdown-link-description"> Information for Twilio investors </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/press" target="_self" data-uuid="1b2fd53c-a7a5-32e0-8ad2-931a7dc28267"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Press & Media</strong> </span> <p class="navigation-dropdown-link-description"> Latest announcements and launches </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Our Platform</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/customer-engagement-platform" target="_self" data-uuid="2b371b66-c4de-36b6-96d3-3496bba1c99a"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Engagement Platform</strong> </span> <p class="navigation-dropdown-link-description"> Build durable customer relationships with personalized, data-driven engagement </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/cpaas" target="_self" data-uuid="57942c20-35e2-348b-ae14-03e10e3fd1f8">Communication</a> <a href="/en-us/customer-data-platform" target="_self" data-uuid="2ffd8303-febf-374d-b9cd-21f8efc6cfbc">Customer Data</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/trust-center" target="_self" data-uuid="8f381764-d1ce-3b8a-8474-a51f92736382"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Trust Center</strong> </span> <p class="navigation-dropdown-link-description"> Twilio’s security, data privacy, regulatory compliance, and resiliency policies. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/super-network" target="_blank" data-uuid="9689eb37-400d-3cf8-8476-5b380363d2f6"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Super Network</strong> </span> <p class="navigation-dropdown-link-description"> Simplify, strengthen and unite carrier communication networks using software. </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <span>Resources</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/resource-center" target="_self" data-uuid="cacae192-dd0a-37a1-83f9-3062a802ce39"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Resource Center</strong> </span> <p class="navigation-dropdown-link-description"> Browse our content library for more resources on how you can create lasting customer relationships </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://customers.twilio.com/en-us" target="_self" data-uuid="70f2a22e-4399-3d83-9677-76decb0dc8d9"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Stories</strong> </span> <p class="navigation-dropdown-link-description"> See what customers are building with Twilio </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/blog" target="_self" data-uuid="d72bede0-4aad-3cb7-8892-91ed84e6b26f"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Blog</strong> </span> <p class="navigation-dropdown-link-description"> Explore the latest product updates, technical tutorials, and best practices </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/state-of-customer-engagement" target="_self" data-uuid="1084fc5e-4007-379e-9cff-44bd42fcc506"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>State of Customer Engagement</strong> </span> <p class="navigation-dropdown-link-description"> See the top trends shaping customer engagement in our annual report </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/events" target="_self" data-uuid="a6a76a7a-4d32-3482-bbd1-2ff679aad5f0"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Events</strong> </span> <p class="navigation-dropdown-link-description"> Join upcoming group events </p> </div> </a> </li> </ul> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-4" data-nav-id="4" class="navigation-link" id="navigation-link-4"> Pricing </button> <div data-nav-id="4" aria-labelledby="navigation-link-4" id="navigation-dropdown-4" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Communications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/pricing/messaging" target="_self" data-uuid="96d65f20-32f4-3713-96fe-2cf821d8583f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messagingx"> <g class="path-fill"> <path d="M14.232 46.958c-.53 0-1.083-.127-1.592-.36a3.69 3.69 0 0 1-2.145-3.356V36H7.309A5.311 5.311 0 0 1 2 30.691V11.578c0-2.93 2.379-5.31 5.31-5.31h31.854c2.931 0 5.31 2.38 5.31 5.31v10.894a2.13 2.13 0 0 1-2.124 2.124 2.13 2.13 0 0 1-2.124-2.124V11.578c0-.595-.467-1.062-1.062-1.062H7.33c-.594 0-1.061.467-1.061 1.062V30.69c0 .595.467 1.062 1.061 1.062h5.31a2.13 2.13 0 0 1 2.123 2.123v8.22l9.26-7.731a2.126 2.126 0 1 1 2.718 3.27l-10.13 8.453c-.68.573-1.53.87-2.379.87Z"/> <path d="M59.891 65.732a3.743 3.743 0 0 1-2.081-.637l-9.918-7.858h-2.59c-8.644 0-15.673-6.668-15.673-14.866 0-8.197 7.03-14.866 15.672-14.866h9.026C62.971 27.505 70 34.174 70 42.371c0 4.417-2.421 8.814-6.371 11.744v7.922c0 1.38-.765 2.633-1.975 3.27a3.638 3.638 0 0 1-1.742.425h-.02ZM48.636 52.99c.488 0 .934.17 1.316.467l9.408 7.454V52.99c0-.722.361-1.402.977-1.784 3.313-2.124 5.394-5.5 5.394-8.835 0-5.861-5.118-10.618-11.425-10.618H45.28c-6.286 0-11.425 4.757-11.425 10.618 0 5.862 5.118 10.619 11.425 10.619h3.356Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/sms/pricing/us" target="_self" data-uuid="cd19858a-b596-31db-9a4a-dc77079ca25d">SMS</a> <a href="/en-us/whatsapp/pricing" target="_self" data-uuid="33e93917-7fa5-30a6-8a19-d4217e896bfc">Whatsapp</a> <a href="/en-us/messaging/pricing/conversations-api" target="_self" data-uuid="fb1d6fd9-94bd-300a-bfe1-81d2b8e9fe94">Conversations</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_blank" data-uuid="a329ca03-44e4-36a3-b1d5-690c9338daf9"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 47.25 45.225 47.25 42.75V29.25C47.25 26.775 45.225 24.75 42.75 24.75H29.25C26.775 24.75 24.75 22.725 24.75 20.25V6.75C24.75 4.275 26.775 2.25 29.25 2.25Z" class="path-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M42.75 65.75C42.8751 65.75 42.9969 65.7025 43.0997 65.5997C43.2025 65.4969 43.25 65.3751 43.25 65.25V51.75C43.25 51.6249 43.2025 51.5031 43.0997 51.4003C42.9969 51.2975 42.8751 51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice/pricing/us" target="_self" data-uuid="c4056d19-2a2f-3b73-a207-d78e69f85132"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Programmable Voice logo</title> <g class="twilio_programmable-voice"> <path d="M54.384 67.979a5.27 5.27 0 0 1-2.669-.734 138.575 138.575 0 0 1-15.78-10.953c-4.056-3.337-7.271-6.211-10.087-9.023-2.816-2.811-5.926-6.252-9.456-10.491-2.857-3.525-7.354-9.694-10.695-15.506a5.265 5.265 0 0 1 .84-6.337l8.447-8.456c1.997-1.972 5.443-1.972 7.439 0l10.212 10.198a5.217 5.217 0 0 1 1.534 3.714 5.217 5.217 0 0 1-1.534 3.714l-2.794 2.79c2.857 3.588 5.337 6.379 7.774 8.813 2.816 2.812 5.569 5.288 8.405 7.554l2.795-2.791c2.038-2.035 5.38-2.056 7.439 0l10.212 10.218A5.217 5.217 0 0 1 68 54.403a5.217 5.217 0 0 1-1.534 3.714l-8.342 8.33A5.27 5.27 0 0 1 54.384 68v-.021ZM18.683 9.165a.986.986 0 0 0-.736.315L9.5 17.894c-.336.336-.4.86-.168 1.28 3.215 5.602 7.564 11.54 10.296 14.94 3.425 4.112 6.43 7.448 9.183 10.176 2.732 2.727 5.82 5.497 9.77 8.729a134.385 134.385 0 0 0 15.277 10.617c.4.23.946.167 1.282-.168l8.342-8.33c.273-.273.315-.588.315-.735a1.02 1.02 0 0 0-.315-.734L53.27 43.45a1.08 1.08 0 0 0-1.492 0l-4.14 4.133a2.095 2.095 0 0 1-2.794.147l-1.471-1.175a102.691 102.691 0 0 1-8.741-7.869c-2.543-2.538-5.128-5.455-8.09-9.148l-1.177-1.469a2.087 2.087 0 0 1 .147-2.79l4.118-4.134a1.05 1.05 0 0 0 .316-.734 1.02 1.02 0 0 0-.316-.735L19.44 9.46a1.056 1.056 0 0 0-.736-.315h-.021v.021Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice/conference/pricing" target="_self" data-uuid="bdf5bad8-839c-3cc2-befc-caefedbefa87">Conferencing</a> <a href="/en-us/sip-trunking/pricing/us" target="_self" data-uuid="a36943fb-5aa4-39dc-961b-51e70e40efb0">SIP trunking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/verify/pricing" target="_self" data-uuid="5c910363-d68b-3e0a-875a-7b333197fadb"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 .489-.043.743-.32l28.412-28.368c.403-.404.616-.935.616-1.509V9.312c0-.595-.468-1.062-1.063-1.062H7.313c-.595 0-1.063.467-1.063 1.063V34.11c0 .574.213 1.105.616 1.509l28.369 28.369a1.091 1.091 0 0 0 1.509 0l16.872-16.873a2.116 2.116 0 0 1 2.996 0 2.116 2.116 0 0 1 0 2.996L39.74 66.986a5.288 5.288 0 0 1-3.761 1.551l.021.022Z"/> <path d="M63.625 46.118a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/pricing/lookup" target="_self" data-uuid="764f3144-e164-3216-a6ac-db00e0e38fc0"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless/pricing" target="_self" data-uuid="2aba174c-e04e-35fb-9be8-8df21e8f3bcc"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video/pricing" target="_self" data-uuid="7bd70d75-cf69-30ce-9ae5-ea9730e53641"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex/pricing" target="_self" data-uuid="454d3fdf-99a1-35d7-ac19-b3c0e80a9372"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/pricing/" target="_blank" data-uuid="6f4a34e1-7640-361d-a7ce-70ee86701cb6"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_self" data-uuid="b30a861c-7875-3e06-81b4-e6e9991f918f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/pricing" target="_blank" class="button button-secondary">See all pricing</a> </div> </div> </div> </li> </ul> <div class="navigation-right"> <div class="navigation-search-container"> <button type="button" class="navigation-search-button" aria-expanded="false" aria-label="Search"> <svg viewBox="0 0 40 40"> <path d="M26.804 29.01c-2.832 2.34-6.465 3.746-10.426 3.746C7.333 32.756 0 25.424 0 16.378 0 7.333 7.333 0 16.378 0c9.046 0 16.378 7.333 16.378 16.378 0 3.96-1.406 7.594-3.746 10.426l10.534 10.534c.607.607.61 1.59-.004 2.202-.61.61-1.597.61-2.202.004L26.804 29.01zm-10.426.627c7.323 0 13.26-5.936 13.26-13.26 0-7.32-5.937-13.257-13.26-13.257C9.056 3.12 3.12 9.056 3.12 16.378c0 7.323 5.936 13.26 13.258 13.26z"></path> </svg> </button> <div class="navigation-search-viewport" aria-hidden="true" data-results-url="/content/twilio-com/global/en-us/search-results.html" data-empty-text="No results"> <div data-search-app-id="ZSUJLF71OK" data-search-api-key="2b15157d51ab026b3a4b8ced539381a4" data-search-index-id="twiliocom_aem_prod_en-us" class="algolia-search" id="search-box"> </div> <div class="navigation-search-dropdown shadow-card" aria-hidden="true"> <div class="algolia-search-hits" id="search-hits"></div> <div class="algolia-search-policy"> <p>Data is collected based on search terms. <a href="/en-us/legal/privacy" target="_self" rel="noopener noreferrer">Privacy Policy</a></p> </div> </div> </div> </div> <ul class="navigation-buttons" role="list"> <li class="button-container small"> <a href="/en-us/help/sales" data-uuid="dc9a3d55-9388-32e0-822e-733230ff3c95" class="button button-secondary navigation-button-sales">Contact sales</a> </li> <li class="button-container small"> <a href="https://www.twilio.com/try-twilio" data-uuid="90f0df6f-7d99-3ce7-af48-a59c3e97c5da" class="button button-primary">Start for free</a> </li> <li class="button-container small"> <button class="button button-secondary open-mobile-menu navigation-menu">Menu</button> </li> </ul> </div> <button class="navigation-mobile-close hide-lg-up" aria-label="Close Menu"></button> </div> <div class="navigation-mobile-menu"> <div class="navigation-accordion" data-results-url="/content/twilio-com/global/en-us/search-results.html"> <div class="navigation-search-container"> <div data-search-app-id="ZSUJLF71OK" data-search-api-key="2b15157d51ab026b3a4b8ced539381a4" data-search-index-id="twiliocom_aem_prod_en-us" class="algolia-search" id="search-box-mobile"> </div> <div class="navigation-search-dropdown shadow-card" aria-hidden="true"> <div class="algolia-search-hits" id="search-hits-mobile"></div> <div class="algolia-search-policy"> <p>Data is collected based on search terms. <a href="/en-us/legal/privacy" target="_self" rel="noopener noreferrer">Privacy Policy</a></p> </div> </div> </div> <ul class="navigation-accordion-items" role="list"> <li class="navigation-accordion-item"> <button data-nav-id="0" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content0" id="navigation-accordion-button0"> <span>Products</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content0" aria-labelledby="navigation-accordion-button0"> <div data-nav-id="0" aria-labelledby="navigation-link-0" id="navigation-dropdown-0" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Communications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/messaging" target="_self" data-uuid="c65ba57f-0180-378b-a5a5-4f81c8d14373"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> <p class="navigation-dropdown-link-description"> Send and receive multichannel text and media messages in 180+ countries </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/messaging/channels/sms" target="_self" data-uuid="f2c3345d-3fa1-33d2-ac50-e682e778a0d8">SMS</a> <a href="/en-us/messaging/channels/whatsapp" target="_self" data-uuid="afe9c931-96ed-3c7a-895b-671a04507508">WhatsApp</a> <a href="/en-us/messaging/conversations-api" target="_self" data-uuid="4dc05265-7e3a-37f8-85bb-5f6587fdc22f">Conversations</a> <a href="/en-us/messaging/channels/rcs" target="_self" data-uuid="9e18930c-b023-39e8-b333-75606e8d9231">RCS</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice" target="_self" data-uuid="fbdaf169-d9be-33ff-9a3b-edc7ad68de86"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M25.6264 34.6385L25.659 34.5419L35.4121 7.04017C36.622 3.6285 41.698 4.49252 41.698 8.11013L41.6978 29.4478L44.4808 29.4481C46.6711 29.4481 48.218 31.5627 47.5692 33.6229L47.5372 33.7194L36.7466 64.6588C35.5514 68.0857 30.4551 67.2318 30.4551 63.6046L30.4548 38.8287L28.7099 38.8289C26.5126 38.8289 24.965 36.7018 25.6264 34.6385ZM38.4629 32.6652V8.11013L28.7099 35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 .489-.043.743-.32l28.412-28.368c.403-.404.616-.935.616-1.509V9.312c0-.595-.468-1.062-1.063-1.062H7.313c-.595 0-1.063.467-1.063 1.063V34.11c0 .574.213 1.105.616 1.509l28.369 28.369a1.091 1.091 0 0 0 1.509 0l16.872-16.873a2.116 2.116 0 0 1 2.996 0 2.116 2.116 0 0 1 0 2.996L39.74 66.986a5.288 5.288 0 0 1-3.761 1.551l.021.022Z"/> <path d="M63.625 46.118a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> <p class="navigation-dropdown-link-description"> Globally-managed multichannel 2FA and passwordless authentication </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/lookup" target="_self" data-uuid="9ddfe08b-e121-3904-99a3-e29de8ba0d43"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> <p class="navigation-dropdown-link-description"> Know your customer and assess identity risk with real-time phone intelligence </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/email-api" target="_self" data-uuid="ae4a1f31-bb99-3afc-a76e-3d73bfd77527"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 47.25 45.225 47.25 42.75V29.25C47.25 26.775 45.225 24.75 42.75 24.75H29.25C26.775 24.75 24.75 22.725 24.75 20.25V6.75C24.75 4.275 26.775 2.25 29.25 2.25Z" class="path-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M42.75 65.75C42.8751 65.75 42.9969 65.7025 43.0997 65.5997C43.2025 65.4969 43.25 65.3751 43.25 65.25V51.75C43.25 51.6249 43.2025 51.5031 43.0997 51.4003C42.9969 51.2975 42.8751 51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/phone-numbers/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 52.0667 10.1293 53.1708 11.6846C53.5427 12.207 53.4827 12.922 53.0292 13.3751L51.2273 15.1785C51.031 15.3759 50.9805 15.6758 51.1014 15.9266C51.2956 16.3387 51.4712 16.7614 51.626 17.1892C51.719 17.4501 51.9656 17.6245 52.2423 17.625H54.7836C55.4238 17.6251 55.9703 18.0878 56.0767 18.7196C56.416 20.5997 56.416 22.5253 56.0767 24.4054C55.9703 25.0372 55.4238 25.4999 54.7836 25.5001H52.2423C51.9615 25.4951 51.7091 25.6708 51.6155 25.9357C51.4633 26.3628 51.2885 26.7827 51.091 27.1957C50.9701 27.4466 51.0206 27.7464 51.2169 27.9439L53.0239 29.7419C53.476 30.1947 53.5358 30.908 53.1655 31.4299C52.0614 32.9858 50.7042 34.3453 49.1501 35.4513C48.6282 35.8236 47.9139 35.7636 47.4611 35.3096L45.6567 33.5062C45.4595 33.3097 45.1599 33.2593 44.9092 33.3802C44.499 33.5769 44.0789 33.7521 43.6503 33.9053C43.3888 33.9986 43.2145 34.2468 43.2151 34.5248V37.0684C43.2149 37.7091 42.7526 38.2562 42.1214 38.3625C41.1835 38.5289 40.2334 38.6167 39.281 38.6249C38.5567 38.6249 37.9696 38.0375 37.9696 37.3126V28.6316C37.9694 28.4644 38.042 28.3051 38.1684 28.1959C38.2947 28.0864 38.4627 28.0376 38.6279 28.062C38.8448 28.0976 39.0639 28.1187 39.2835 28.125ZM32.7269 39.9375C18.2488 39.9534 6.5159 51.6966 6.5 66.1874C6.5 66.9123 7.08711 67.5 7.81134 67.5H32.7269C33.4512 67.5 34.0382 66.9123 34.0382 66.1874V41.2501C34.0382 40.5252 33.4512 39.9375 32.7269 39.9375ZM63.8582 60.9376C64.5029 60.9429 65.0506 61.4112 65.1564 62.0479C65.3806 63.4306 65.4955 64.8288 65.5 66.2296C65.4746 66.936 64.8949 67.4953 64.1886 67.4947H51.5998C51.2688 67.4917 50.9949 67.2368 50.9677 66.9068C50.3065 60.3387 45.1167 55.1445 38.5545 54.4826C38.2247 54.4555 37.97 54.1812 37.9671 53.8501V41.2501C37.9667 40.5392 38.5317 39.9574 39.2417 39.9375C41.1171 39.9371 42.9872 40.1367 44.8201 40.5334C45.4152 40.6716 45.8363 41.2028 45.8351 41.8143V45.7754C45.8349 46.0542 46.0105 46.3025 46.2731 46.395C47.2649 46.746 48.2293 47.1707 49.158 47.6654C49.4123 47.8017 49.7258 47.7546 49.9291 47.5501L52.6435 44.8619C53.0874 44.418 53.7834 44.3508 54.3038 44.7019C57.3678 46.8439 59.9373 49.6188 61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> <a href="/en-us/unified-profiles" target="_self" data-uuid="c1af3db4-90d3-3007-8506-a5774d90bab3">Unified Profiles</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="1" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content1" id="navigation-accordion-button1"> <span>Solutions</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content1" aria-labelledby="navigation-accordion-button1"> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification & identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts & notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing & promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR & self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product & Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 8.67H13.5a1.241 1.241 0 0 0 1.31-1.12V28.46c-.03-.31-.17-.6-.41-.81-.25-.22-.56-.33-.9-.31H7.266ZM8.79 48.67h4.78l-.01.01c1.29 0 2.52-.46 3.49-1.33a5.3 5.3 0 0 0 .737-.81h2.743l8 6.11a4.308 4.308 0 0 0 3.12 1.3l-.02.01c1.01 0 1.98-.35 2.77-1l8.094-6.685 10.743-2.145a5.24 5.24 0 0 0 5.193 4.54h4.778a30.038 30.038 0 0 1-5.998 8.54C51.55 62.88 44.01 66 36 66c-8.01 0-15.54-3.13-21.21-8.79a29.947 29.947 0 0 1-6-8.54Zm55.944-4A30.086 30.086 0 0 0 66 36c0-2.98-.432-5.893-1.266-8.67H58.5c-.096 0-.191.008-.284.024-.155.087-.32.154-.493.197a1.27 1.27 0 0 0-.533.909v13.048c.014.133.013.265 0 .395v1.647a1.241 1.241 0 0 0 1.31 1.12h6.234ZM34.96 34h-.09c-.82-.01-1.62-.19-2.38-.53a6.33 6.33 0 0 1-1.99-1.41c-.57-.6-1-1.3-1.29-2.07a6.34 6.34 0 0 1 .249-5.121A3.12 3.12 0 0 0 27.54 25l-8.75 3.73v13.81h2.41c.44 0 .86.14 1.21.41l8.67 6.62c.1.08.2.17.29.27.06.07.15.11.24.12.1.01.18-.02.26-.08l8.204-6.776c.142-.163.31-.303.501-.414l3.415-2.82c.08-.06.13-.16.14-.26 0-.09-.01-.18-.06-.25l-5.665-6.29-1.135.48c-.75.31-1.53.46-2.32.46l.01-.01Zm12.867 7.134 5.373-1.072V28.26c.039-.67.202-1.314.478-1.905L43.31 22.27c-.44-.17-.94-.24-1.44-.21s-.99.16-1.44.4l-6.45 3.22c-.46.25-.85.69-1.05 1.23-.2.54-.2 1.13.01 1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="2" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content2" id="navigation-accordion-button2"> <span>Developers</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content2" aria-labelledby="navigation-accordion-button2"> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 1.011-2.435.32-.329.71-.58 1.137-.754A3.32 3.32 0 0 1 4.49 4.5c19.305.251 28.297 5.276 31.505 7.672 3.208-2.396 12.2-7.42 31.506-7.672.495 0 .923.077 1.35.26.419.175.808.426 1.138.755A3.418 3.418 0 0 1 71 7.95v47.82c0 .889-.34 1.739-.962 2.396a3.435 3.435 0 0 1-2.392 1.053c-22.737.31-29.979 7.43-30.202 7.653-.03.039-.069.068-.107.106a.979.979 0 0 1-.156.126 1.973 1.973 0 0 1-.437.251 1.768 1.768 0 0 1-.603.135h-.136l-.01.01Zm1.944-51.927v46.168c4.287-2.541 13.123-6.107 29.163-6.387V8.374c-19.228.33-27.19 5.605-29.163 7.2ZM4.89 55.354c16.039.27 24.875 3.836 29.162 6.377V15.573c-1.944-1.575-9.906-6.87-29.163-7.198v46.98Zm39.923-7.807a1.933 1.933 0 0 1-.622-3.768 65.327 65.327 0 0 1 15.932-3.16 1.949 1.949 0 0 1 2.08 1.787 1.939 1.939 0 0 1-1.798 2.068 61.28 61.28 0 0 0-14.97 2.967 1.93 1.93 0 0 1-.612.096l-.01.01Zm-17.624 0c-.204 0-.408-.03-.612-.097a60.922 60.922 0 0 0-14.97-2.966 1.939 1.939 0 0 1-1.799-2.068c.078-1.063 1.02-1.855 2.08-1.788a65.422 65.422 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" data-uuid="202617e5-93a5-3f8d-a293-5fd07113423d"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/sms" target="_self" data-uuid="4a7d38b6-987a-3434-819a-8315ad35aa69"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>SMS</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/voice" target="_self" data-uuid="276792df-f5d6-374a-b4ac-ce3760668b6c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://docs.sendgrid.com/" target="_self" data-uuid="3a701880-504d-3d84-a4d2-19da3883139d"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/whatsapp" target="_self" data-uuid="11717582-95ce-36a6-b33c-aa4968c7816a"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>WhatsApp API</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/sip-trunking" target="_self" data-uuid="9c18aca3-4bad-3cb7-b449-2fb09e0ee6de"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Elastic SIP Trunking</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/verify/api" target="_self" data-uuid="2216d993-093c-32a9-8311-c03d32122ee9"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/serverless/functions-assets/functions" target="_self" data-uuid="cc54ec7e-db8f-3e55-a052-f3c6aa412514"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Functions</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/studio" target="_self" data-uuid="698bf00e-7d9d-36ee-9901-73eb234f7e79"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Studio</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/twilio-cli/quickstart" target="_self" data-uuid="bd2d1990-cd6c-3a5b-8fde-660fa31e84ee"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio CLI</strong> </span> </div> </a> </li> </ul> <div class="button-container small inverse"> <a href="https://www.twilio.com/docs" target="_self" class="button button-secondary">See all docs</a> </div> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation">> <title>Two users in a circle</title> <g class="users_user-group--circle"> <path fill-rule="evenodd" d="M15.7 42.495c2.59 2.59 6.02 4.01 9.68 4.01s7.09-1.43 9.68-4.01c2.59-2.59 4.01-6.02 4.01-9.68 0-.548-.032-1.09-.095-1.626a1.966 1.966 0 0 0-.064-.474 13.598 13.598 0 0 0-3.851-7.58 13.584 13.584 0 0 0-9.68-4.01c-3.66 0-7.1 1.42-9.68 4.01a13.584 13.584 0 0 0-4.01 9.68c0 3.66 1.42 7.09 4.01 9.68Zm18.945-12.531a9.648 9.648 0 0 0-2.415-3.999 9.622 9.622 0 0 0-6.85-2.84c-2.59 0-5.02 1.01-6.85 2.84-.206.206-.4.419-.586.639a17.338 17.338 0 0 0 7.916 3.861c2.951.592 5.952.419 8.785-.501Zm.35 4.065a21.222 21.222 0 0 1-5.685.776v.01c-1.41 0-2.83-.14-4.24-.42a21.25 21.25 0 0 1-9.031-4.17 9.728 9.728 0 0 0-.349 2.59c0 2.59 1.01 5.02 2.84 6.85a9.622 9.622 0 0 0 6.85 2.84c2.59 0 5.02-1.01 6.85-2.84a9.615 9.615 0 0 0 2.765-5.636Z" clip-rule="evenodd" class="fill-path path-fill"/> <path fill-rule="evenodd" d="M36 69.875c-9.05 0-17.55-3.52-23.95-9.92-6.4-6.4-9.92-14.91-9.92-23.95s3.52-17.56 9.92-23.96c6.4-6.4 14.91-9.92 23.95-9.92s17.56 3.52 23.95 9.92c6.39 6.4 9.92 14.9 9.92 23.95 0 6.87-2.029 13.424-5.806 18.983a1.98 1.98 0 0 1-.282.408 34.297 34.297 0 0 1-3.832 4.559c-6.4 6.4-14.91 9.92-23.95 9.92v.01Zm26.011-19.146c2.524-4.442 3.869-9.484 3.869-14.724 0-7.97-3.11-15.48-8.75-21.12-5.64-5.64-13.15-8.75-21.13-8.75v-.01c-7.98 0-15.48 3.11-21.12 8.75-5.64 5.64-8.75 13.14-8.75 21.13 0 5.916 1.705 11.558 4.88 16.378a21.122 21.122 0 0 1 29.107.308 14.615 14.615 0 0 1 3.373-3.266 14.737 14.737 0 0 1 3.936-1.954 9.454 9.454 0 0 1-2.156-1.616 9.46 9.46 0 0 1-2.05-3.06 9.341 9.341 0 0 1-.72-3.61c0-1.24.24-2.46.72-3.61a9.46 9.46 0 0 1 2.05-3.06c.88-.88 1.91-1.57 3.06-2.04 2.3-.95 4.92-.95 7.22 0a9.46 9.46 0 0 1 3.06 2.05 9.46 9.46 0 0 1 2.05 3.06c.48 1.15.72 2.37.72 3.61 0 1.24-.24 2.46-.72 3.61a9.304 9.304 0 0 1-2.05 3.06 9.454 9.454 0 0 1-2.137 1.606 14.713 14.713 0 0 1 5.539 3.258Zm-19.216 5.138a10.766 10.766 0 0 1 8.165-5.062c1.86-.17 3.74.15 5.44.92a10.901 10.901 0 0 1 3.359 2.401 30.305 30.305 0 0 1-2.629 2.999A29.857 29.857 0 0 1 46.185 64.1a20.954 20.954 0 0 0-3.39-8.233Zm-3.788 1.614a17.043 17.043 0 0 1 3.298 7.73c-2.05.439-4.16.664-6.305.664-7.97 0-15.48-3.11-21.12-8.75a30.609 30.609 0 0 1-1.435-1.536 17.088 17.088 0 0 1 7.335-4.224c3.3-.92 6.77-.84 10.03.25a17.101 17.101 0 0 1 7.887 5.471c.086.143.19.276.31.395ZM51.94 33.745a5.395 5.395 0 0 0-3.84 1.59c-.51.51-.9 1.1-1.18 1.76a5.47 5.47 0 0 0 0 4.16c.27.66.67 1.26 1.18 1.76.51.51 1.1.9 1.76 1.18 1.33.55 2.83.55 4.16 0 .66-.27 1.26-.67 1.76-1.18.51-.51.9-1.1 1.18-1.76a5.47 5.47 0 0 0 0-4.16c-.27-.66-.67-1.26-1.18-1.76-.51-.51-1.1-.9-1.76-1.18a5.47 5.47 0 0 0-2.08-.41Z" clip-rule="evenodd" class="fill-path path-fill"/> </g> </svg> <span>Community</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="44e0ac6f-a865-3570-9b75-6c2a200146b9"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Ahoy!</strong> </span> <p class="navigation-dropdown-link-description"> Get inspired by the latest from our developer community </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/blog/developers" target="_self" data-uuid="f39790d8-1e22-3926-8425-4854e425c140"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developer Blog</strong> </span> <p class="navigation-dropdown-link-description"> Read tutorials, community projects, and product updates </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://stackoverflow.com/collectives/twilio" target="_self" data-uuid="50efaed5-3ef6-3f25-bdfe-cc3e5f66d63b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Stack Overflow</strong> </span> <p class="navigation-dropdown-link-description"> Ask the Twilio community for help </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/champions" target="_self" data-uuid="517d626e-33c1-3931-8977-69ba8a6aa28f"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Champions</strong> </span> <p class="navigation-dropdown-link-description"> Become a Twilio community Champion </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Wrench and screwdriver</title> <g class="etc_wrench-screwdriver"> <path class="path-fill fill-path" fill-rule="evenodd" d="M57.847 20.266a6.292 6.292 0 0 1-2.909-.705l-23.96 24.07 3.32 3.334c.367.37.57.856.57 1.37a1.96 1.96 0 0 1-.57 1.382L15.596 68.482a8.45 8.45 0 0 1-6.04 2.508h-.01a8.46 8.46 0 0 1-6.04-2.518A8.553 8.553 0 0 1 1 62.405c0-2.285.89-4.453 2.507-6.067l18.7-18.765a1.933 1.933 0 0 1 2.74 0l3.296 3.31 23.96-24.078a6.348 6.348 0 0 1-.696-2.908c0-1.701.658-3.305 1.859-4.501l7.782-7.827a1.933 1.933 0 0 1 2.74 0L70.12 7.82a1.933 1.933 0 0 1 0 2.742l-7.792 7.826a6.275 6.275 0 0 1-4.482 1.867v.01Zm-2.478-6.369c0 .662.262 1.284.726 1.75l.004.004c.93.93 2.553.939 3.49-.003L66.008 9.2l-3.49-3.505-6.422 6.442a2.476 2.476 0 0 0-.726 1.76ZM6.237 59.09l17.335-17.395 6.611 6.64L12.857 65.73a4.662 4.662 0 0 1-3.31 1.371 4.623 4.623 0 0 1-3.3-1.37 4.673 4.673 0 0 1-1.375-3.326c0-1.254.484-2.43 1.365-3.316Z" clip-rule="evenodd"/> <path class="path-fill fill-path" d="M21.84 30.64c.377.38.87.574 1.365.574l.01.02c.493 0 .987-.195 1.364-.574a1.954 1.954 0 0 0 0-2.752l-4.627-4.647a1.925 1.925 0 0 0-2.08-.438 9.06 9.06 0 0 1-4.066.603 8.97 8.97 0 0 1-7.163-4.716 10.9 10.9 0 0 0 2.923.068 10.75 10.75 0 0 0 6.37-3.092 10.877 10.877 0 0 0 3.068-6.407c.106-.982.077-1.974-.078-2.946a8.952 8.952 0 0 1 2.081 1.536 9.01 9.01 0 0 1 2.469 4.58 9.144 9.144 0 0 1-.436 5.192c-.28.72-.107 1.536.436 2.08l6.727 6.777a1.933 1.933 0 0 0 2.74 0 1.954 1.954 0 0 0 0-2.751l-5.886-5.921a13.06 13.06 0 0 0 .213-6.175 12.989 12.989 0 0 0-3.523-6.543 12.86 12.86 0 0 0-7.754-3.675 1.928 1.928 0 0 0-1.839.904 1.933 1.933 0 0 0 0 2.061 6.99 6.99 0 0 1 .997 4.434 6.912 6.912 0 0 1-1.965 4.093A6.884 6.884 0 0 1 9.111 14.9a6.835 6.835 0 0 1-4.413-1.002 1.95 1.95 0 0 0-2.053 0 1.933 1.933 0 0 0-.9 1.848 13.172 13.172 0 0 0 1.936 5.58 12.953 12.953 0 0 0 4.201 4.133 12.905 12.905 0 0 0 5.595 1.828c1.53.126 3.097-.03 4.578-.447l3.785 3.801ZM58.04 71c-2.516 0-4.994-.739-7.104-2.13a13.061 13.061 0 0 1-5.246-6.932 13.076 13.076 0 0 1-.126-7.467l-4.365-4.385a1.954 1.954 0 0 1 0-2.752 1.933 1.933 0 0 1 2.739 0l5.217 5.231c.542.545.716 1.371.436 2.09a9.182 9.182 0 0 0-.204 6.107 9.123 9.123 0 0 0 3.679 4.861 9.053 9.053 0 0 0 5.904 1.44 9.08 9.08 0 0 0 5.488-2.626 9.153 9.153 0 0 0 2.614-5.513c.213-2.08-.3-4.18-1.433-5.93a9.055 9.055 0 0 0-10.918-3.491 1.91 1.91 0 0 1-2.072-.438l-7.375-7.409a1.954 1.954 0 0 1 0-2.751 1.933 1.933 0 0 1 2.739 0l6.534 6.563a12.99 12.99 0 0 1 7.433.126 13.015 13.015 0 0 1 6.902 5.27 13.128 13.128 0 0 1 2.052 8.459 13.042 13.042 0 0 1-3.727 7.866A12.936 12.936 0 0 1 58.06 71h-.02Z"/> <path class="path-fill fill-path" d="M60.286 58.069a2.425 2.425 0 0 1-2.42 2.43 2.425 2.425 0 0 1-2.42-2.43 2.425 2.425 0 0 1 2.42-2.431 2.425 2.425 0 0 1 2.42 2.43Z"/> </g> </svg> <span>Tools & Resources</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/code-exchange" target="_self" data-uuid="82f92ed1-c941-3e67-8f96-daa4bbbfa252"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>CodeExchange</strong> </span> <p class="navigation-dropdown-link-description"> Usable code samples for faster builds </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/changelog" target="_self" data-uuid="d406aef4-2fe8-3406-a0b4-d5e7d530f428"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Changelog</strong> </span> <p class="navigation-dropdown-link-description"> See updates and additions to Twilio products </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://status.twilio.com" target="_self" data-uuid="511e46da-8d07-3439-a9c2-60b8e1ff1392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>API Status</strong> </span> <p class="navigation-dropdown-link-description"> Check real-time monitoring of APIs and all services </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/products/beta" target="_self" data-uuid="48e907ba-efae-30e7-bdcd-8beec988feab"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Beta Products and Features</strong> </span> <p class="navigation-dropdown-link-description"> Explore new launches and request access to early releases </p> </div> </a> </li> </ul> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="3" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content3" id="navigation-accordion-button3"> <span>Why Twilio</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content3" aria-labelledby="navigation-accordion-button3"> <div data-nav-id="3" aria-labelledby="navigation-link-3" id="navigation-dropdown-3" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Company</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/why-twilio" target="_self" data-uuid="9a787b06-a28b-3280-9f6b-deea01bbc545"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Why Twilio</strong> </span> <p class="navigation-dropdown-link-description"> The trusted platform for data-driven customer engagement across any channel. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/company" target="_self" data-uuid="a849a5d8-ff83-3d17-af32-7b9edfd56499"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>About Us</strong> </span> <p class="navigation-dropdown-link-description"> Twilio company page </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/company/values" target="_self" data-uuid="790c50bd-02f7-3684-9a34-dccc637c0787"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Magic</strong> </span> <p class="navigation-dropdown-link-description"> Twilio core values </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/company/diversity" target="_self" data-uuid="1bbd6dce-661a-3c54-81a1-d78659cb5b2c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Diversity</strong> </span> <p class="navigation-dropdown-link-description"> Twilio Together </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://investors.twilio.com" target="_self" data-uuid="f9b5d6ef-c537-36ee-afb7-46999b3632f1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Investor Relations</strong> </span> <p class="navigation-dropdown-link-description"> Information for Twilio investors </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/press" target="_self" data-uuid="1b2fd53c-a7a5-32e0-8ad2-931a7dc28267"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Press & Media</strong> </span> <p class="navigation-dropdown-link-description"> Latest announcements and launches </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Our Platform</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/customer-engagement-platform" target="_self" data-uuid="2b371b66-c4de-36b6-96d3-3496bba1c99a"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Engagement Platform</strong> </span> <p class="navigation-dropdown-link-description"> Build durable customer relationships with personalized, data-driven engagement </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/cpaas" target="_self" data-uuid="57942c20-35e2-348b-ae14-03e10e3fd1f8">Communication</a> <a href="/en-us/customer-data-platform" target="_self" data-uuid="2ffd8303-febf-374d-b9cd-21f8efc6cfbc">Customer Data</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/trust-center" target="_self" data-uuid="8f381764-d1ce-3b8a-8474-a51f92736382"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Trust Center</strong> </span> <p class="navigation-dropdown-link-description"> Twilio’s security, data privacy, regulatory compliance, and resiliency policies. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/super-network" target="_blank" data-uuid="9689eb37-400d-3cf8-8476-5b380363d2f6"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Super Network</strong> </span> <p class="navigation-dropdown-link-description"> Simplify, strengthen and unite carrier communication networks using software. </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <span>Resources</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/resource-center" target="_self" data-uuid="cacae192-dd0a-37a1-83f9-3062a802ce39"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Resource Center</strong> </span> <p class="navigation-dropdown-link-description"> Browse our content library for more resources on how you can create lasting customer relationships </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://customers.twilio.com/en-us" target="_self" data-uuid="70f2a22e-4399-3d83-9677-76decb0dc8d9"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Stories</strong> </span> <p class="navigation-dropdown-link-description"> See what customers are building with Twilio </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/blog" target="_self" data-uuid="d72bede0-4aad-3cb7-8892-91ed84e6b26f"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Blog</strong> </span> <p class="navigation-dropdown-link-description"> Explore the latest product updates, technical tutorials, and best practices </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/state-of-customer-engagement" target="_self" data-uuid="1084fc5e-4007-379e-9cff-44bd42fcc506"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>State of Customer Engagement</strong> </span> <p class="navigation-dropdown-link-description"> See the top trends shaping customer engagement in our annual report </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/events" target="_self" data-uuid="a6a76a7a-4d32-3482-bbd1-2ff679aad5f0"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Events</strong> </span> <p class="navigation-dropdown-link-description"> Join upcoming group events </p> </div> </a> </li> </ul> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="4" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content4" id="navigation-accordion-button4"> <span>Pricing</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content4" aria-labelledby="navigation-accordion-button4"> <div data-nav-id="4" aria-labelledby="navigation-link-4" id="navigation-dropdown-4" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Communications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/pricing/messaging" target="_self" data-uuid="96d65f20-32f4-3713-96fe-2cf821d8583f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messagingx"> <g class="path-fill"> <path d="M14.232 46.958c-.53 0-1.083-.127-1.592-.36a3.69 3.69 0 0 1-2.145-3.356V36H7.309A5.311 5.311 0 0 1 2 30.691V11.578c0-2.93 2.379-5.31 5.31-5.31h31.854c2.931 0 5.31 2.38 5.31 5.31v10.894a2.13 2.13 0 0 1-2.124 2.124 2.13 2.13 0 0 1-2.124-2.124V11.578c0-.595-.467-1.062-1.062-1.062H7.33c-.594 0-1.061.467-1.061 1.062V30.69c0 .595.467 1.062 1.061 1.062h5.31a2.13 2.13 0 0 1 2.123 2.123v8.22l9.26-7.731a2.126 2.126 0 1 1 2.718 3.27l-10.13 8.453c-.68.573-1.53.87-2.379.87Z"/> <path d="M59.891 65.732a3.743 3.743 0 0 1-2.081-.637l-9.918-7.858h-2.59c-8.644 0-15.673-6.668-15.673-14.866 0-8.197 7.03-14.866 15.672-14.866h9.026C62.971 27.505 70 34.174 70 42.371c0 4.417-2.421 8.814-6.371 11.744v7.922c0 1.38-.765 2.633-1.975 3.27a3.638 3.638 0 0 1-1.742.425h-.02ZM48.636 52.99c.488 0 .934.17 1.316.467l9.408 7.454V52.99c0-.722.361-1.402.977-1.784 3.313-2.124 5.394-5.5 5.394-8.835 0-5.861-5.118-10.618-11.425-10.618H45.28c-6.286 0-11.425 4.757-11.425 10.618 0 5.862 5.118 10.619 11.425 10.619h3.356Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/sms/pricing/us" target="_self" data-uuid="cd19858a-b596-31db-9a4a-dc77079ca25d">SMS</a> <a href="/en-us/whatsapp/pricing" target="_self" data-uuid="33e93917-7fa5-30a6-8a19-d4217e896bfc">Whatsapp</a> <a href="/en-us/messaging/pricing/conversations-api" target="_self" data-uuid="fb1d6fd9-94bd-300a-bfe1-81d2b8e9fe94">Conversations</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_blank" data-uuid="a329ca03-44e4-36a3-b1d5-690c9338daf9"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 47.25 45.225 47.25 42.75V29.25C47.25 26.775 45.225 24.75 42.75 24.75H29.25C26.775 24.75 24.75 22.725 24.75 20.25V6.75C24.75 4.275 26.775 2.25 29.25 2.25Z" class="path-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M42.75 65.75C42.8751 65.75 42.9969 65.7025 43.0997 65.5997C43.2025 65.4969 43.25 65.3751 43.25 65.25V51.75C43.25 51.6249 43.2025 51.5031 43.0997 51.4003C42.9969 51.2975 42.8751 51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice/pricing/us" target="_self" data-uuid="c4056d19-2a2f-3b73-a207-d78e69f85132"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Programmable Voice logo</title> <g class="twilio_programmable-voice"> <path d="M54.384 67.979a5.27 5.27 0 0 1-2.669-.734 138.575 138.575 0 0 1-15.78-10.953c-4.056-3.337-7.271-6.211-10.087-9.023-2.816-2.811-5.926-6.252-9.456-10.491-2.857-3.525-7.354-9.694-10.695-15.506a5.265 5.265 0 0 1 .84-6.337l8.447-8.456c1.997-1.972 5.443-1.972 7.439 0l10.212 10.198a5.217 5.217 0 0 1 1.534 3.714 5.217 5.217 0 0 1-1.534 3.714l-2.794 2.79c2.857 3.588 5.337 6.379 7.774 8.813 2.816 2.812 5.569 5.288 8.405 7.554l2.795-2.791c2.038-2.035 5.38-2.056 7.439 0l10.212 10.218A5.217 5.217 0 0 1 68 54.403a5.217 5.217 0 0 1-1.534 3.714l-8.342 8.33A5.27 5.27 0 0 1 54.384 68v-.021ZM18.683 9.165a.986.986 0 0 0-.736.315L9.5 17.894c-.336.336-.4.86-.168 1.28 3.215 5.602 7.564 11.54 10.296 14.94 3.425 4.112 6.43 7.448 9.183 10.176 2.732 2.727 5.82 5.497 9.77 8.729a134.385 134.385 0 0 0 15.277 10.617c.4.23.946.167 1.282-.168l8.342-8.33c.273-.273.315-.588.315-.735a1.02 1.02 0 0 0-.315-.734L53.27 43.45a1.08 1.08 0 0 0-1.492 0l-4.14 4.133a2.095 2.095 0 0 1-2.794.147l-1.471-1.175a102.691 102.691 0 0 1-8.741-7.869c-2.543-2.538-5.128-5.455-8.09-9.148l-1.177-1.469a2.087 2.087 0 0 1 .147-2.79l4.118-4.134a1.05 1.05 0 0 0 .316-.734 1.02 1.02 0 0 0-.316-.735L19.44 9.46a1.056 1.056 0 0 0-.736-.315h-.021v.021Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice/conference/pricing" target="_self" data-uuid="bdf5bad8-839c-3cc2-befc-caefedbefa87">Conferencing</a> <a href="/en-us/sip-trunking/pricing/us" target="_self" data-uuid="a36943fb-5aa4-39dc-961b-51e70e40efb0">SIP trunking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/verify/pricing" target="_self" data-uuid="5c910363-d68b-3e0a-875a-7b333197fadb"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 .489-.043.743-.32l28.412-28.368c.403-.404.616-.935.616-1.509V9.312c0-.595-.468-1.062-1.063-1.062H7.313c-.595 0-1.063.467-1.063 1.063V34.11c0 .574.213 1.105.616 1.509l28.369 28.369a1.091 1.091 0 0 0 1.509 0l16.872-16.873a2.116 2.116 0 0 1 2.996 0 2.116 2.116 0 0 1 0 2.996L39.74 66.986a5.288 5.288 0 0 1-3.761 1.551l.021.022Z"/> <path d="M63.625 46.118a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/pricing/lookup" target="_self" data-uuid="764f3144-e164-3216-a6ac-db00e0e38fc0"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless/pricing" target="_self" data-uuid="2aba174c-e04e-35fb-9be8-8df21e8f3bcc"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video/pricing" target="_self" data-uuid="7bd70d75-cf69-30ce-9ae5-ea9730e53641"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex/pricing" target="_self" data-uuid="454d3fdf-99a1-35d7-ac19-b3c0e80a9372"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/pricing/" target="_blank" data-uuid="6f4a34e1-7640-361d-a7ce-70ee86701cb6"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_self" data-uuid="b30a861c-7875-3e06-81b4-e6e9991f918f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/pricing" target="_blank" class="button button-secondary">See all pricing</a> </div> </div> </div> </div> </li> </ul> <ul class="navigation-buttons" role="list"> <li class="button-container"> <a href="https://www.twilio.com/try-twilio" class="button button-primary">Start for free</a> </li> <li class="button-container"> <a href="https://www.twilio.com/login" class="button button-secondary mb-login-link">Login</a> </li> <li class="button-container hide-up"> <a href="https://www.twilio.com/console" class="button button-secondary mb-console-link">Console</a> </li> <li class="button-container"> <a href="/en-us/help/sales" class="button button-secondary">Contact sales</a> </li> </ul> </div> </div> </nav> <div class="twilio-htmlcontainer"> <style> /* to reverse codebase style */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-blue-60)) !important; } } /* new style */ .navigation-dropdown-list {padding: 0.8rem 0 2.6rem 0;} #navigation-dropdown-0 .navigation-dropdown-section:nth-child(4) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-mint)) !important; } /* right align and bottom section */ .button-container { margin-top: 0rem; display: flex; justify-content: right; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding-top: var(--spacing-size-5); & h5 { display: flex; } & hr { display: flex; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } @media screen and (min-width: 992px) { #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-1 .navigation-dropdown-section:nth-child(3) { display: flex; flex-direction: column; & .navigation-dropdown-list { gap: 1rem; } /* right align and bottom section */ .button-container { margin-top: 1.5rem; flex-grow: 1; display: flex; justify-content: right; align-self: flex-end; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(3) { /* right align and bottom section */ .button-container { margin-top: 5rem; display: flex; justify-content: right; } } /* reversing code base */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding: 1.2rem var(--spacing-size-4); } } </style> <div> </div> <script> // labels const currentPagePathNav = window.location.pathname; let domain = "https://www.twilio.com/" let locale = domain + "en-us"; let businessSizeLabels = [ "Business Size", "Enterprise", "Startup", "Nonprofit", ]; let twilioServicesLabels = [ "Twilio Services", "Professional Services", "Get technical and strategic advice from Twilio experts", "Training", "Learn how to architect, build, and support your apps", ]; if ( currentPagePathNav.includes("/de-de") || currentPagePathNav.includes("/de/") ) { locale = domain + "de-de"; businessSizeLabels = [ "Unternehmensgröße", "Unternehmen", "Start-up", "Gemeinnützige Organisation", ]; twilioServicesLabels = [ "Twilio-Services", "Professionelle Dienstleistungen", "Erhalten Sie technische und strategische Beratung durch Expert:innen von Twilio.", "Schulungen", "Lernen Sie, wie Sie Apps anlegen, erstellen und unterstützen können.", ]; } else if ( currentPagePathNav.includes("/fr-fr") || currentPagePathNav.includes("/fr/") ) { locale = domain + "fr-fr"; businessSizeLabels = [ "Taille de l'entreprise", "Entreprise", "Startup", "Associations caritatives", ]; twilioServicesLabels = [ "Services Twilio", "Services professionnels", "Obtenez des conseils techniques et stratégiques de la part d'experts Twilio", "Formations", "Découvrez comment concevoir, construire et prendre en charge vos applications", ]; } else if ( currentPagePathNav.includes("/pt-br") || currentPagePathNav.includes("/pt/") ) { locale = domain + "pt-br"; businessSizeLabels = [ "Tamanho da empresa", "Empresarial", "Startup", "Sem fins lucrativos", ]; twilioServicesLabels = [ "Serviços da Twilio", "Serviços profissionais", "Obtenha consultoria técnica e estratégica dos especialistas da Twilio", "Treinamento", "Saiba como arquitetar, criar e dar suporte aos seus aplicativos", ]; } else if ( currentPagePathNav.includes("/es-mx") || currentPagePathNav.includes("/es/") ) { locale = domain + "es-mx"; businessSizeLabels = [ "Tamaño de la empresa", "Empresa", "Startup", "Sin fines de lucro", ]; twilioServicesLabels = [ "Servicios de Twilio", "Servicios profesionales", "Obtén asesoría técnica y estratégica de los expertos de Twilio", "Capacitación", "Aprende a diseñar, crear y dar soporte a tus aplicaciones", ]; } else if ( currentPagePathNav.includes("/ja-jp") || currentPagePathNav.includes("/ja/") ) { locale = domain + "ja-jp"; businessSizeLabels = [ "事業規模", "エンタープライズ", "スタートアップ", "非営利団体", ]; twilioServicesLabels = [ "Twilioの各種サービス", "プロフェッショナルサービス", "Twilioエキスパートから技術的・戦略的アドバイスを得られます", "トレーニング", "アプリケーションの設計、構築、サポートの方法を学べます", ]; } // desktop nav const paddingTop = "0.6rem"; let solutionsDropdown = document .getElementById("navigation-dropdown-1") .getElementsByClassName("navigation-dropdown-section"); const businessSize = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTML = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdown) { let industriesColumn = solutionsDropdown[2]; let industriesCTA = industriesColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTA.insertAdjacentHTML("afterend", businessSize); let partnersColumn = solutionsDropdown[3]; let partnersLastDiv = partnersColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDiv.insertAdjacentHTML("afterend", twilioServicesHTML); } // mobile nav const paddingTopMobile = "5.5rem"; let solutionsDropdownMobile = document .getElementsByClassName("navigation-mobile-menu")[0] .getElementsByClassName("navigation-dropdown four-columns")[1] .getElementsByClassName("navigation-dropdown-section"); const businessSizeMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTMLMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdownMobile) { let industriesColumnMobile = solutionsDropdownMobile[2]; let industriesCTAMobile = industriesColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTAMobile.insertAdjacentHTML("afterend", businessSizeMobile); let partnersColumnMobile = solutionsDropdownMobile[3]; let partnersLastDivMobile = partnersColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDivMobile.insertAdjacentHTML( "afterend", twilioServicesHTMLMobile ); } </script> </div> </div> </header> <main class="column-container global-main twiliomain-search"> <div id="consent_blackbar"></div> <section class="header bg-color-ink-100 light-text header-buttonsGroup "> <div/></div> <div class="grid-container two-columns center default"> <div class="grid-container-column "> <div class="header-title"> <div class="eyebrow light-text"> </div> <h1 class="title-extra-large">Fraud prevention</h1> <div class="header-badge"> </div> <div class="header-sub-text"> <div class="richtext copy-large"> Protect your platform and end-users against authentication-related fraud at every critical touchpoint. </div> </div> </div> <div data-uuid="1638189435" class="button-container horizontal medium left"> <a class="button button-primary right" href="https://www.twilio.com/try-twilio" target="_self" data-uuid="d0b1e315-1f27-3174-bc16-ce174919cabf" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> <a class="button button-tertiary right" href="/en-us/help/sales" target="_self" data-uuid="b0610364-b8b8-359d-abfb-d21f5ea4845a" aria-label="Contact sales"> <span class="button-text"> Contact sales </span> </a> </div> </div> <div class="grid-container-column media-right"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/fraud-prevention.png/_jcr_content/renditions/compressed-original.webp" alt="Send marketing promotions across multiple channels " title="Fraud Detection Interface with Smiling Woman" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/fraud-prevention.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </section> <div id="" class="layout-container lg bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Top identity theft and SMS fraud scams </h2> <p class="copy-medium dark-text"> Stay informed about leading types of fraud that cost your business and affect customers. </p> </div> <div id="" class="layout-container two-columns lg bg-same equal-heights" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>Fraud Prevention</title> <path fill-rule="evenodd" clip-rule="evenodd" d="M12.4947 15.4635C15.3526 12.6056 19.2288 11 23.2705 11C27.3123 11 31.1885 12.6056 34.0464 15.4635C36.9043 18.3214 38.5099 22.1976 38.5099 26.2393C38.5099 30.2811 36.9043 34.1573 34.0464 37.0152C31.1885 39.8731 27.3123 41.4787 23.2705 41.4787C19.2288 41.4787 15.3526 39.8731 12.4947 37.0152C9.63676 34.1573 8.03119 30.2811 8.03119 26.2393C8.03119 22.1976 9.63676 18.3214 12.4947 15.4635ZM23.2705 15.315C20.3732 15.315 17.5946 16.466 15.5459 18.5147C13.4972 20.5634 12.3462 23.342 12.3462 26.2393C12.3462 29.1367 13.4972 31.9153 15.5459 33.964C17.5946 36.0127 20.3732 37.1637 23.2705 37.1637C26.1678 37.1637 28.9465 36.0127 30.9952 33.964C33.0439 31.9153 34.1949 29.1367 34.1949 26.2393C34.1949 23.342 33.0439 20.5634 30.9952 18.5147C28.9465 16.466 26.1678 15.315 23.2705 15.315ZM23.2705 46.2357C18.1654 46.2357 13.2693 48.2637 9.65936 51.8737C7.65466 53.8784 6.13783 56.2796 5.18517 58.8933C4.77712 60.0128 3.53878 60.5896 2.41927 60.1815C1.29975 59.7735 0.722989 58.5352 1.13104 57.4156C2.29713 54.2164 4.15406 51.2766 6.60817 48.8225C11.0273 44.4033 17.0209 41.9207 23.2705 41.9207C29.5201 41.9207 35.5138 44.4033 39.9329 48.8225C42.387 51.2766 44.244 54.2164 45.41 57.4156C45.8181 58.5352 45.2413 59.7735 44.1218 60.1815C43.0023 60.5896 41.764 60.0128 41.3559 58.8933C40.4033 56.2796 38.8864 53.8784 36.8817 51.8737C33.2718 48.2637 28.3757 46.2357 23.2705 46.2357Z" class="path-fill logo-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M46.1008 19.5796C48.1405 17.5399 50.907 16.394 53.7916 16.394C56.6761 16.394 59.4426 17.5399 61.4823 19.5796C63.522 21.6193 64.6679 24.3858 64.6679 27.2704C64.6679 30.1549 63.522 32.9214 61.4823 34.9611C60.5231 35.9203 59.4031 36.6819 58.1858 37.2195C58.5936 37.3262 58.9984 37.4481 59.3992 37.5852C62.7928 38.7464 65.7371 40.9421 67.8179 43.8635C69.8988 46.7849 71.0117 50.285 71 53.8718C70.9964 54.9826 70.0929 55.8802 68.982 55.8766C67.8712 55.8729 66.9736 54.9695 66.9772 53.8586C66.9862 51.113 66.1343 48.4337 64.5414 46.1973C62.9485 43.961 60.6947 42.2802 58.0969 41.3914C55.4992 40.5025 52.6881 40.4502 50.0591 41.242C47.4301 42.0337 45.1154 43.6295 43.4404 45.8051C42.7628 46.6853 41.4999 46.8495 40.6197 46.1719C39.7395 45.4942 39.5753 44.2313 40.2529 43.3511C42.4409 40.5091 45.4647 38.4243 48.8991 37.3901C49.0781 37.3362 49.2578 37.2853 49.438 37.2373C48.2049 36.6988 47.0707 35.931 46.1008 34.9611C44.0611 32.9214 42.9152 30.1549 42.9152 27.2704C42.9152 24.3858 44.0611 21.6193 46.1008 19.5796ZM53.7916 20.4168C51.9739 20.4168 50.2307 21.1389 48.9454 22.4242C47.6601 23.7095 46.938 25.4527 46.938 27.2704C46.938 29.088 47.6601 30.8313 48.9454 32.1166C50.2307 33.4019 51.9739 34.1239 53.7916 34.1239C55.6092 34.1239 57.3525 33.4019 58.6378 32.1166C59.9231 30.8313 60.6451 29.088 60.6451 27.2704C60.6451 25.4527 59.9231 23.7095 58.6378 22.4242C57.3525 21.1389 55.6092 20.4168 53.7916 20.4168Z" class="path-fill logo-fill"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Impersonation fraud </h5> <div class="richtext"> Cybercriminals use fake or stolen identities to create fraudulent accounts for malicious purposes. </div> </div> </li> <li> <div class="list-marker"> <svg viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>Promo Abuse</title> <path fill-rule="evenodd" clip-rule="evenodd" d="M36.4199 20.8711C37.4553 20.8711 38.2947 21.7104 38.2947 22.7458V46.0466C38.2947 47.082 37.4553 47.9213 36.4199 47.9213C35.3846 47.9213 34.5452 47.082 34.5452 46.0466V22.7458C34.5452 21.7104 35.3846 20.8711 36.4199 20.8711Z" class="path-fill logo-fill"/> <circle cx="36.42" cy="55.4649" r="3.10677" class="path-fill logo-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.5057 8.74946C32.3921 3.75017 39.6079 3.75018 42.4943 8.74947L69.9841 56.3633C72.8705 61.3626 69.2626 67.6117 63.4899 67.6117H8.51011C2.73743 67.6117 -0.870484 61.3626 2.01585 56.3633L29.5057 8.74946ZM39.2471 10.6242C37.804 8.12455 34.196 8.12455 32.7529 10.6242L5.26299 58.2381C3.81981 60.7377 5.62378 63.8623 8.51011 63.8623H63.4899C66.3762 63.8623 68.1802 60.7377 66.737 58.2381L39.2471 10.6242Z" class="path-fill logo-fill"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Promotion abuse </h5> <div class="richtext"> Fraudsters exploit offers, like discounts or free trials, by creating fake accounts, sharing codes, or using bots to take advantage of user promotions. </div> </div> </li> <li> <div class="list-marker"> <svg viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>SMS Pumping</title> <path d="M3.51744 15.6065C4.31447 16.4035 5.24758 17.0256 6.29732 17.463C7.33735 17.8907 8.44541 18.1142 9.57292 18.1142C10.7004 18.1142 11.7988 17.8907 12.8485 17.463C13.7039 17.1131 14.4814 16.6174 15.1716 16.0148L19.4483 19.1154C19.7885 19.3681 20.1967 19.4847 20.5855 19.4847C21.1881 19.4847 21.7811 19.2029 22.1601 18.678C22.7919 17.8129 22.5975 16.5979 21.7227 15.9662L17.446 12.8655C17.446 12.8655 17.4557 12.8364 17.4654 12.8266C17.8931 11.7866 18.1167 10.6786 18.1167 9.55105C18.1167 8.42354 17.8931 7.3252 17.4654 6.27545C17.0378 5.23543 16.406 4.30232 15.6089 3.50529C14.8119 2.70827 13.8788 2.08619 12.8291 1.6488C10.7393 0.783733 8.36765 0.783733 6.2876 1.6488C5.24758 2.07647 4.31447 2.70827 3.50772 3.50529C2.7107 4.30232 2.08862 5.23543 1.65123 6.27545C1.22356 7.31548 1 8.42354 1 9.55105C1 10.6786 1.22356 11.7769 1.65123 12.8266C2.0789 13.8667 2.7107 14.8095 3.50772 15.6065H3.51744ZM5.2573 7.77231C5.49058 7.20856 5.83077 6.69341 6.26816 6.25601C6.70556 5.81862 7.21099 5.47843 7.78446 5.24515C8.35793 5.01187 8.95085 4.88551 9.57292 4.88551C10.195 4.88551 10.7879 5.00215 11.3614 5.24515C11.9251 5.47843 12.4403 5.81862 12.8777 6.25601C13.3151 6.69341 13.6553 7.19884 13.8885 7.77231C14.1218 8.34578 14.2482 8.9387 14.2482 9.56077C14.2482 10.1828 14.1315 10.7757 13.8885 11.3492C13.6553 11.9227 13.3151 12.4281 12.8777 12.8655C12.4403 13.3029 11.9348 13.6431 11.3614 13.8764C10.2144 14.3527 8.93141 14.3527 7.78446 13.8764C7.22071 13.6431 6.70556 13.3029 6.26816 12.8655C5.83077 12.4281 5.49058 11.9227 5.2573 11.3492C5.02402 10.7855 4.89766 10.1828 4.89766 9.56077C4.89766 8.9387 5.0143 8.34578 5.2573 7.77231Z" class="path-fill logo-fill"/> <path d="M19.4386 52.8725L15.1618 55.9731C14.4717 55.3705 13.6941 54.8845 12.8388 54.5346C10.749 53.6695 8.37737 53.6695 6.29732 54.5346C5.2573 54.9622 4.32419 55.5843 3.51744 56.391C2.72042 57.1881 2.09834 58.1212 1.66095 59.1612C1.23328 60.2012 1.00972 61.3093 1.00972 62.4368C1.00972 63.5643 1.23328 64.6627 1.66095 65.7124C2.08862 66.7524 2.72042 67.6855 3.51744 68.4923C4.31447 69.2893 5.24758 69.9114 6.2876 70.3488C7.32763 70.7764 8.43569 71 9.5632 71C10.6907 71 11.789 70.7764 12.8388 70.3488C13.8788 69.9211 14.8119 69.2893 15.609 68.4923C16.406 67.6952 17.0281 66.7621 17.4654 65.7221C17.8931 64.6821 18.1167 63.574 18.1167 62.4465C18.1167 61.319 17.8931 60.2207 17.4654 59.1709C17.4654 59.1612 17.4557 59.1418 17.446 59.132L21.7227 56.0314C22.5878 55.3996 22.7822 54.1846 22.1504 53.3196C21.5186 52.4545 20.3036 52.2601 19.4386 52.8919V52.8725ZM13.8788 64.2253C13.6455 64.7987 13.3053 65.3042 12.8679 65.7415C12.4306 66.1789 11.9251 66.5191 11.3517 66.7524C10.2144 67.219 8.92169 67.219 7.78446 66.7524C7.22071 66.5191 6.70556 66.1789 6.26816 65.7415C5.83077 65.3042 5.49058 64.7987 5.2573 64.2253C5.02402 63.6518 4.89766 63.0589 4.89766 62.4368C4.89766 61.8147 5.0143 61.2218 5.2573 60.6483C5.50029 60.0749 5.83077 59.5694 6.26816 59.132C6.70556 58.6947 7.21099 58.3545 7.78446 58.1212C8.34821 57.8879 8.95085 57.7615 9.57292 57.7615C10.195 57.7615 10.7879 57.8782 11.3614 58.1212C11.9251 58.3545 12.4403 58.6947 12.8777 59.132C13.3151 59.5694 13.6553 60.0749 13.8885 60.6483C14.1218 61.2121 14.2482 61.8147 14.2482 62.4368C14.2482 63.0589 14.1315 63.6518 13.8885 64.2253H13.8788Z" class="path-fill logo-fill"/> <path d="M51.4266 19.4945C51.8251 19.4945 52.2237 19.3778 52.5639 19.1251L56.8406 16.0245C58.3958 17.3755 60.3592 18.124 62.4392 18.124C64.7234 18.124 66.8715 17.2297 68.485 15.6162C70.0985 14.0027 70.9927 11.8547 70.9927 9.57049C70.9927 7.28632 70.0985 5.13823 68.485 3.52473C66.8715 1.91124 64.7234 1.01701 62.4392 1.01701C60.1551 1.01701 58.007 1.91124 56.3935 3.52473C54.78 5.13823 53.8858 7.28632 53.8858 9.57049C53.8858 10.7272 54.119 11.8547 54.5564 12.885L50.2894 15.9856C49.4243 16.6174 49.2299 17.8324 49.852 18.6974C50.2311 19.2223 50.824 19.5042 51.4266 19.5042V19.4945ZM59.1442 6.26573C60.0287 5.38123 61.1951 4.89523 62.4392 4.89523C63.6834 4.89523 64.8595 5.38123 65.7343 6.26573C66.6188 7.15024 67.1048 8.31662 67.1048 9.56077C67.1048 10.8049 66.6188 11.981 65.7343 12.8558C64.8498 13.7306 63.6834 14.2263 62.4392 14.2263C61.1951 14.2263 60.019 13.7403 59.1442 12.8558C58.2597 11.9713 57.7737 10.8049 57.7737 9.56077C57.7737 8.31662 58.2597 7.14052 59.1442 6.26573Z" class="path-fill logo-fill"/> <path d="M62.4392 53.8833C60.3592 53.8833 58.3958 54.6318 56.8406 55.9731L52.5639 52.8725C51.6988 52.2407 50.4838 52.4351 49.852 53.3001C49.2202 54.1652 49.4146 55.3802 50.2797 56.012L54.5467 59.1126C54.1093 60.1526 53.876 61.2704 53.876 62.4271C53.876 64.7112 54.7703 66.8593 56.3838 68.4728C57.9973 70.0863 60.1453 70.9806 62.4295 70.9806C64.7137 70.9806 66.8618 70.0863 68.4753 68.4728C70.0888 66.8593 70.983 64.7112 70.983 62.4271C70.983 60.1429 70.0888 57.9948 68.4753 56.3813C66.8618 54.7678 64.7137 53.8736 62.4295 53.8736L62.4392 53.8833ZM65.7343 65.7318C64.8498 66.6163 63.6834 67.1023 62.4392 67.1023C61.1951 67.1023 60.019 66.6163 59.1442 65.7318C58.2597 64.8473 57.7737 63.6809 57.7737 62.4368C57.7737 61.1927 58.2597 60.0166 59.1442 59.1418C60.0287 58.2573 61.1951 57.7713 62.449 57.7713C63.7028 57.7713 64.8692 58.2573 65.744 59.1418C66.6285 60.0263 67.1145 61.1927 67.1145 62.4368C67.1145 63.6809 66.6285 64.857 65.744 65.7318H65.7343Z" class="path-fill logo-fill"/> <path d="M51.1642 47.0114C51.1642 42.9582 49.5896 39.1577 46.7222 36.2904C44.924 34.4922 42.7468 33.1995 40.3654 32.4899C41.2597 32.0331 42.0956 31.4402 42.8246 30.7112C44.6519 28.8838 45.653 26.4636 45.653 23.8878C45.653 21.3121 44.6227 18.8627 42.8246 17.0645C40.9972 15.2372 38.577 14.236 36.0012 14.236C33.4254 14.236 30.9955 15.2372 29.1779 17.0645C27.3603 18.8918 26.3494 21.351 26.3494 23.8878C26.3494 26.4247 27.3505 28.8936 29.1779 30.7209C29.9069 31.4499 30.7428 32.0428 31.637 32.4996C29.2654 33.2092 27.0881 34.5019 25.2802 36.3001C22.4128 39.1675 20.8382 42.9679 20.8382 47.0211C20.8382 48.0903 21.713 48.9651 22.7822 48.9651H49.2202C50.2894 48.9651 51.1642 48.0903 51.1642 47.0211V47.0114ZM31.9189 19.8055C33.0075 18.7169 34.4558 18.1142 36.0012 18.1142C37.5467 18.1142 38.9949 18.7169 40.0836 19.8055C41.1722 20.8941 41.7748 22.3618 41.7748 23.8878C41.7748 25.4139 41.1722 26.8816 40.0836 27.9702C38.9949 29.0588 37.5467 29.6614 36.0012 29.6614C34.4558 29.6614 33.0075 29.0588 31.9189 27.9702C30.8302 26.8816 30.2276 25.4333 30.2276 23.8878C30.2276 22.3424 30.84 20.8844 31.9189 19.8055ZM24.8914 45.0771C25.2802 42.8027 26.3591 40.7129 28.0309 39.0508C30.1596 36.9222 32.9881 35.7461 36.0012 35.7461C39.0144 35.7461 41.8429 36.9222 43.9715 39.0508C45.6336 40.7129 46.7125 42.8124 47.111 45.0771H24.8914Z" class="path-fill logo-fill"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/blog/sms-pumping-fraud-solutions" target="_self"> SMS pumping fraud </a> </h5> <div class="richtext"> Attackers request one-time passcodes (OTPs), app download links, or anything else via SMS to inflate traffic with the intent to make money. </div> </div> </li> </ul> </div> <div class="layout-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>Account Takeover</title> <path d="M66.8133 71.0001C66.2564 71.0001 65.6996 70.735 65.3638 70.24L57.4799 58.9004C57.2678 58.5999 57.1617 58.2375 57.1617 57.8663C57.2501 52.1655 57.1352 45.3423 56.7994 44.2552C55.4559 41.3915 51.3991 38.1302 48.3764 36.0443V43.7072C50.533 45.5898 52.1946 47.1719 52.2653 47.2514C52.9635 47.9231 52.99 49.0279 52.336 49.735C51.6819 50.4421 50.5772 50.4862 49.8612 49.841L45.4421 45.8461C44.1605 44.7501 42.9938 43.8044 41.9774 43.0355C41.4736 42.6554 40.5367 42.0898 39.9357 42.6112C39.5557 42.9383 39.3524 43.6719 39.6617 44.2198C40.5367 45.8196 44.9206 50.6277 47.6428 53.4648C48.0847 53.783 48.3764 54.3133 48.3764 54.8966V57.5128C48.4117 59.6251 48.5443 61.6226 48.7653 62.2413C49.3575 63.9206 51.2224 66.3246 51.8941 67.1112C52.5304 67.8537 52.4421 68.9673 51.6908 69.6037C50.9484 70.24 49.8347 70.1516 49.1984 69.4092C49.0393 69.2236 48.1996 68.2337 47.3246 66.9433C46.1668 68.8436 44.1605 70.0986 41.8802 70.0986H15.8511C12.2716 70.0986 9.36377 66.9963 9.36377 63.187V14.2754C9.36377 10.466 12.2716 7.36377 15.8511 7.36377H41.8979C45.4774 7.36377 48.3852 10.466 48.3852 14.2754V31.8107C50.86 33.3663 57.7981 38.0241 60.0431 42.8322C60.7325 44.3082 60.7943 51.4143 60.7059 57.3448L68.2628 68.2249C68.8196 69.0292 68.6251 70.1251 67.8208 70.682C67.5115 70.8941 67.158 71.0001 66.8133 71.0001ZM12.8991 60.2173V63.1693C12.8991 65.0342 14.2249 66.5456 15.8511 66.5456H41.8979C43.5241 66.5456 44.8499 65.0254 44.8499 63.1693V60.2173H12.8991ZM12.8991 56.682H44.8322C44.8322 56.2931 44.8322 55.9395 44.8322 55.6302C43.0734 53.7918 37.8145 48.1971 36.5595 45.9168C35.4812 43.9635 35.9408 41.3915 37.6201 39.9332C38.99 38.74 41.4206 38.1832 44.0986 40.1984C44.3373 40.3751 44.5847 40.5696 44.841 40.764V32.8006C44.841 32.8006 44.841 32.7476 44.841 32.7211V14.2754C44.841 12.4105 43.5153 10.8991 41.889 10.8991H15.8511C14.2249 10.8991 12.8991 12.4193 12.8991 14.2754V56.682ZM28.8701 17.8107H28.8524C28.2514 17.8107 27.6946 17.5721 27.2703 17.1479C26.8461 16.7236 26.6075 16.1491 26.6075 15.5481C26.6075 14.9471 26.8461 14.3726 27.2703 13.9484C28.1188 13.0999 29.6037 13.091 30.461 13.9484C30.8941 14.3814 31.1327 14.9471 31.1327 15.557C31.1327 15.6188 31.1327 15.6807 31.1239 15.7337C31.0797 16.264 30.8499 16.7766 30.4698 17.1479C30.0456 17.5721 29.4799 17.8107 28.8878 17.8107H28.8789H28.8701Z" class="path-fill logo-fill"/> <path d="M10.4306 4.63636C8.30947 4.63636 6.63636 6.32338 6.63636 8.34762V11.337C6.63636 12.3411 5.82233 13.1552 4.81818 13.1552C3.81403 13.1552 3 12.3411 3 11.337V8.34762C3 4.26422 6.35239 1 10.4306 1H12.8359C13.84 1 14.6541 1.81403 14.6541 2.81818C14.6541 3.82234 13.84 4.63636 12.8359 4.63636H10.4306Z" class="path-fill logo-fill"/> <path d="M51.5184 8.43056C51.5184 6.30947 49.8314 4.63636 47.8072 4.63636L44.8178 4.63636C43.8137 4.63636 42.9996 3.82233 42.9996 2.81818C42.9996 1.81403 43.8137 1 44.8178 1L47.8072 1C51.8906 1 55.1548 4.35239 55.1548 8.43056L55.1548 10.8359C55.1548 11.84 54.3408 12.6541 53.3366 12.6541C52.3324 12.6541 51.5184 11.84 51.5184 10.8359L51.5184 8.43056Z" class="path-fill logo-fill"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Account takeover fraud </h5> <div class="richtext"> Bad actors gain control of an account to pose as real users and make unauthorized transactions or steal information. </div> </div> </li> <li> <div class="list-marker"> <svg viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>Sim Swap</title> <path d="M52.1568 14.2219C51.1843 13.9115 50.6463 12.8769 50.9567 11.8837C51.2671 10.9112 52.3017 10.3732 53.2949 10.6836L54.2053 10.9733C52.7155 8.67648 50.129 7.14529 47.2529 7.14529C46.239 7.14529 45.3906 6.31762 45.3906 5.28303C45.3906 4.24845 46.2183 3.42078 47.2529 3.42078C51.5775 3.42078 55.4675 5.80033 57.5574 9.35931L57.7643 8.92478C58.1988 7.99365 59.2955 7.57982 60.2266 8.01434C61.1577 8.44887 61.5716 9.54553 61.137 10.4767L59.1713 14.7599C58.8609 15.4427 58.1781 15.8358 57.4953 15.8358C57.247 15.8358 56.978 15.7737 56.7297 15.6703L52.1982 14.1805L52.1568 14.2219Z" class="path-fill logo-fill"/> <path d="M14.7461 56.2675C13.815 55.8329 12.7184 56.2675 12.2838 57.1779L10.3181 61.4611C9.88359 62.3922 10.3181 63.4889 11.2286 63.9234C11.4769 64.0476 11.7458 64.0889 11.9941 64.0889C12.6977 64.0889 13.3598 63.6958 13.6702 63.013L13.8771 62.5784C15.967 66.1374 19.857 68.517 24.1816 68.517C25.1955 68.517 26.0438 67.6893 26.0438 66.6547C26.0438 65.6201 25.2162 64.7925 24.1816 64.7925C21.3054 64.7925 18.719 63.282 17.2292 60.9645L18.1396 61.2542C19.1121 61.5645 20.1467 61.0266 20.4778 60.054C20.7881 59.0815 20.2502 58.0469 19.2776 57.7159L14.7461 56.2261V56.2675Z" class="path-fill logo-fill"/> <path d="M39.3072 46.108L39.5348 9.46292C39.5348 8.98701 39.3486 8.53179 39.0175 8.20073L32.3134 1.51729C31.9823 1.18623 31.5271 1 31.0719 1H6.88325C4.19332 1 2 3.19332 2 5.88325V46.0873C2 48.7772 4.19332 50.9706 6.88325 50.9706H34.4446C37.1346 50.9706 39.3279 48.7979 39.3279 46.108H39.3072ZM5.5176 46.0873V5.88325C5.5176 5.13835 6.13835 4.5176 6.88325 4.5176H30.3477L36.0172 10.1871L35.7896 46.0873C35.7896 46.8529 35.1689 47.453 34.424 47.453H6.88325C6.13835 47.453 5.5176 46.8322 5.5176 46.0873Z" class="path-fill logo-fill"/> <path d="M69.3099 28.2302L62.6058 21.5261C62.2748 21.195 61.8195 21.0088 61.3643 21.0088H46.1559C45.1834 21.0088 44.3971 21.7951 44.3971 22.7676C44.3971 23.7401 45.1834 24.5264 46.1559 24.5264H60.6401L66.3096 30.1959L66.082 66.1168C66.082 66.8617 65.4613 67.4824 64.7164 67.4824H37.155C36.4101 67.4824 35.7893 66.8617 35.7893 66.1168V58.1918C35.7893 57.2193 35.003 56.433 34.0305 56.433C33.058 56.433 32.2717 57.2193 32.2717 58.1918V66.1168C32.2717 68.8067 34.4651 71 37.155 71H64.7164C67.4063 71 69.5996 68.8067 69.5996 66.1375L69.8272 29.4924C69.8272 29.0165 69.641 28.5613 69.3099 28.2302Z" class="path-fill logo-fill"/> <path d="M28.9615 17.9672H12.2012C11.2287 17.9672 10.4424 18.7534 10.4424 19.726V40.6867C10.4424 41.6592 11.2287 42.4455 12.2012 42.4455H28.9408C29.9133 42.4455 30.6996 41.6592 30.6996 40.6867V19.726C30.6996 18.7534 29.9133 17.9672 28.9408 17.9672H28.9615ZM27.2027 28.1061L20.5606 21.4641H27.2027V28.1061ZM13.96 32.7204L20.1675 38.9279H13.96V32.7204ZM25.1542 38.9279L13.9807 27.7544V21.4848H15.6153C15.6153 21.4848 15.636 21.5261 15.6567 21.5468L27.2027 33.0928V38.9279H25.1542Z" class="path-fill logo-fill"/> <path d="M42.6801 62.4749H59.4197C60.3923 62.4749 61.1785 61.6886 61.1785 60.7161V39.7554C61.1785 38.7829 60.3923 37.9966 59.4197 37.9966H46.3633C45.3907 37.9966 44.6045 38.7829 44.6045 39.7347L44.5631 46.1077C44.5631 48.8597 43.4457 51.4462 41.4386 53.3705C41.0869 53.7016 40.9006 54.1568 40.9006 54.6327V60.6954C40.9006 61.6679 41.6869 62.4542 42.6594 62.4542L42.6801 62.4749ZM44.4389 55.3776C44.8735 54.9224 45.2459 54.4258 45.6184 53.9085L50.6464 58.9573H44.4389V55.3776ZM55.6332 58.9573L47.3151 50.6392C47.8117 49.2115 48.1014 47.701 48.1014 46.1491V43.5834L57.6609 53.1429V58.978H55.6125L55.6332 58.9573ZM57.6816 48.1562L51.0396 41.5142H57.6816V48.1562Z" class="path-fill logo-fill"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/blog/sim-swap-fraud" target="_self"> SIM swap attack </a> </h5> <div class="richtext"> Criminals trick carriers into transferring the phone number to a SIM that is controlled by the fraudster. </div> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Robot</title> <g class="etc_robot"> <path fill-rule="evenodd" d="M16.473 10.753C21.65 4.26 29.795 2 35.997 2c6.2.002 14.345 2.263 19.523 8.754 2.926 3.666 4.771 8.507 4.896 14.713H68a2 2 0 1 1 0 4h-7.731c-.298 3.305-1.036 6.944-2.29 10.94a10.534 10.534 0 0 1 10.06 12.06l-2.327 15.824a2 2 0 0 1-3.957-.582l2.326-15.824a6.536 6.536 0 0 0-6.465-7.485H14.38a6.55 6.55 0 0 0-6.476 7.487v.003l2.329 15.819a2 2 0 0 1-3.957.582l-2.33-15.823v-.005a10.55 10.55 0 0 1 10.069-12.056c-1.254-3.996-1.993-7.635-2.29-10.94H4a2 2 0 0 1 0-4h7.579c.124-6.206 1.969-11.048 4.894-14.714ZM18.218 40.4h35.558c1.669-4.983 2.469-9.265 2.621-12.936 0-.052.002-.103.006-.153.235-6.387-1.497-10.914-4.01-14.063C48.213 8.007 41.423 6.001 35.998 6m-17.78 34.4C13.61 26.639 15.63 18.223 19.6 13.247 23.78 8.005 30.57 6 35.997 6M25.07 19.544a6.267 6.267 0 1 1 4.796 11.58 6.267 6.267 0 0 1-4.796-11.58Zm2.398 3.523a2.267 2.267 0 1 0 0 4.533 2.267 2.267 0 0 0 0-4.533Zm12.635-2.165a6.267 6.267 0 1 1 8.863 8.863 6.267 6.267 0 0 1-8.863-8.863Zm4.431 2.165a2.266 2.266 0 1 0 0 4.532 2.266 2.266 0 0 0 0-4.532ZM14.8 55.2a2 2 0 0 1 2-2h21.333a2 2 0 0 1 2 2V68a2 2 0 0 1-2 2H16.8a2 2 0 0 1-2-2V55.2Zm4 2V66h17.333v-8.8H18.8Zm25.867-2a2 2 0 0 1 2-2H55.2a2 2 0 1 1 0 4h-8.533a2 2 0 0 1-2-2Zm0 8.533a2 2 0 0 1 2-2H55.2a2 2 0 0 1 0 4h-8.533a2 2 0 0 1-2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/blog/what-are-bots" target="_self"> Bot attacks </a> </h5> <div class="richtext"> This type of cyber attack uses automated scripts to create fake accounts, disrupt networks, or make fraudulent purchases. </div> </div> </li> </ul> </div> </div> </div> </div> <div id="" class="layout-container lg bot--sm m-bot--sm bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> How to prevent user authentication and identity fraud </h2> <p class="copy-medium dark-text"> Create comprehensive fraud protection across the user journey with Twilio </p> </div> <div id="" class="layout-container lg remove-padding top--md m-top--md bg-same v-center" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="tabs horizontal " data-author-mode="DISABLED"> <div class="tabs-navigation-container"> <div class="tabs-navigation-container-border"> <nav class="tabs-navigation" role="tablist" aria-multiselectable="false" data-cmp-hook-tabs="tab"> <button type="button" data-tab-number="0" data-first-tab="true" class="tabs-button" id="-1864779226" aria-selected role="tab" aria-controls="panel--1864779226" tabindex="0"> <span class="tabs-title">Impersonation fraud</span> </button> <button type="button" data-tab-number="1" class="tabs-button" id="-1240507951" role="tab" aria-controls="panel--1240507951" tabindex="-1"> <span class="tabs-title">Promo abuse</span> </button> <button type="button" data-tab-number="2" class="tabs-button" id="-1239555600" role="tab" aria-controls="panel--1239555600" tabindex="-1"> <span class="tabs-title">SMS pumping fraud</span> </button> <button type="button" data-tab-number="3" class="tabs-button" id="-240242515" role="tab" aria-controls="panel--240242515" tabindex="-1"> <span class="tabs-title">Account takeover</span> </button> <button type="button" data-tab-number="4" data-last-tab="true" class="tabs-button" id="-239260372" role="tab" aria-controls="panel--239260372" tabindex="-1"> <span class="tabs-title">Bot attacks</span> </button> </nav> </div> </div> <div class="tabs-slides"> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--1864779226" aria-labelledby="-1864779226" aria-hidden="false" data-cmp-hook-tabs="tabpanel"><div class="layout-container"> <div id="" class="layout-container two-columns lg top--none bot--none m-top--none m-bot--none bg-same v-center" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h3>Safeguard your platform from imposters and protect what’s real </h3> <p>Impersonation fraud, also known as new account fraud or sign-up fraud, can be devastating to both your business and customers. Detect and mitigate fraudsters with a multifaceted approach that includes:</p> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/user-authentication-identity/verify" target="_self"> Verify multichannel user authentication </a> </h5> <div class="richtext"> Increase conversion when you authenticate customers with their preferred method of verification. Send OTPs across channels like SMS, email, voice calls, and WhatsApp, or implement frictionless verification with Silent Network Authentication (SNA). </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/identity-match" target="_self"> Lookup Identity Match </a> </h5> <div class="richtext"> Mitigate fake account creation by comparing user supplied data against authoritative sources using the phone number as the key. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/line-type-intelligence" target="_self"> Lookup Line Type Intelligence </a> </h5> <div class="richtext"> Check if a phone number could be a Voice over Internet Protocol (VoiP) number since it may be a disposable phone number that should not be used as an identity factor. </div> </div> </li> </ul> </div> <div class="layout-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-Impersonation-fraud.png/_jcr_content/renditions/compressed-original.webp" alt="Smiling man holds smartphone with verification code and various security checklists displayed on the screen." title="User Verifying Identity Through Mobile Authentication Process" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-Impersonation-fraud.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--1240507951" aria-labelledby="-1240507951" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="layout-container"> <div id="" class="layout-container two-columns lg top--none m-top--none bg-same v-center" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h3>Put phone number intelligence to work at scale and guard your promotions </h3> <p>Promo codes and free trials are powerful tools but they're increasingly being exploited, leading to financial losses and devalued campaigns. Protect your promotions from abuse with these tools:</p> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/identity-match" target="_self"> Lookup Identity Match </a> </h5> <div class="richtext"> Stop bad actors exploiting your platform by establishing phone number ownership. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/line-type-intelligence" target="_self"> Lookup Line Type Intelligence </a> </h5> <div class="richtext"> Identify VoIP numbers that are used as disposable phone numbers to mask true identities. </div> </div> </li> </ul> </div> <div class="layout-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-promo-abuse.png/_jcr_content/renditions/compressed-original.webp" alt="API request to Twilio showing phone number lookup with response including country code, network code, and carrier name." title="Example of Twilio API Phone Number Lookup Response" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-promo-abuse.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--1239555600" aria-labelledby="-1239555600" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="layout-container"> <div id="" class="layout-container two-columns lg top--none m-top--none bg-same v-center" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h3>Fight SMS pumping fraud with tools that analyze traffic and leverage AI/ML algorithms </h3> <p>SMS pumping fraud, or artificially inflated traffic (AIT), poses an increasing financial burden to businesses. Combat fraudsters with these key solutions:</p> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/verify/preventing-toll-fraud/sms-fraud-guard" target="_self"> Verify Fraud Guard </a> </h5> <div class="richtext"> Detect unusual traffic patterns and automatically block fraudsters using AI/ML models to prevent SMS OTPs for verification and logins from being sent to non-converting users. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/sms-pumping-risk" target="_self"> Lookup SMS Pumping Risk Score </a> </h5> <div class="richtext"> Get real-time assessment on a phone number’s involvement in SMS pumping fraud with a proprietary risk model that was built leveraging data across Twilio’s network and Verify Fraud Guard. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/messaging/features/sms-pumping-protection-programmable-messaging" target="_self"> SMS Pumping Protection for Programmable Messaging </a> </h5> <div class="richtext"> Block messages flagged as being suspicious from being sent and see data visualizations to get insights into SMS pumping activities. </div> </div> </li> </ul> </div> <div class="layout-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-sms-pumping.png/_jcr_content/renditions/compressed-original.webp" alt="Four user avatars on a world map above a security analytics chart showing blocked and allowed login attempts." title="Security Analytics with User Geolocation" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-sms-pumping.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--240242515" aria-labelledby="-240242515" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="layout-container"> <div id="" class="layout-container two-columns lg top--none m-top--none bg-same v-center" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h3>Prevent account takeovers with strong authentication across the customer lifecycle </h3> <p>Account takeovers not only cost your business financially but also risk its reputation. Ensure customer authenticity, maintain trust, and provide a smooth experience for genuine users with these solutions:</p> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/user-authentication-identity/verify" target="_self"> Verify multichannel user authentication </a> </h5> <div class="richtext"> Protect customers with their preferred verification method across SMS, email, voice call, WhatsApp, time-based one-time password (TOTP), push notifications, passkeys, or even authenticate silently with SNA. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/sim-swap" target="_self"> Lookup SIM Swap </a> </h5> <div class="richtext"> Check with carriers if a number has been recently transferred to a different SIM so you can take immediate security actions, like different verification methods or account holds, to counter SIM swap attacks. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/call-forwarding" target="_self"> Lookup call forwarding </a> </h5> <div class="richtext"> Attackers can abuse call forwarding to take over accounts. Verify with carriers if a number has been forwarded to another number and enable alternative verification, such as using the email or device channel to confirm possession. </div> </div> </li> </ul> </div> <div class="layout-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-account-takeover.png/_jcr_content/renditions/compressed-original.webp" alt="Interface showing Twilio's verification options including SMS, WhatsApp, Email, Voice, Push, Device, and TOTP." title="Multi-Factor Authentication Options by Twilio" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-account-takeover.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--239260372" aria-labelledby="-239260372" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="layout-container"> <div id="" class="layout-container two-columns lg top--none m-top--none bg-same v-center" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h3>Detect and mitigate bot attacks with a multilayer defense </h3> <p>Bot attacks wreak havoc on businesses through compromised accounts and lost revenue. Stop cybercriminals in their tracks with these robust user authentication and identity intelligence solutions:</p> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/user-authentication-identity/verify" target="_self"> Verify multichannel user authentication </a> </h5> <div class="richtext"> Authenticate customers via their preferred method of verification. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/identity-match" target="_self"> Lookup Identity Match </a> </h5> <div class="richtext"> Protect against malicious bots by establishing phone number ownership and confidently confirming identity in subsequent verifications. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="https://www.twilio.com/docs/lookup/v2-api/line-type-intelligence" target="_self"> Lookup Line Type Intelligence </a> </h5> <div class="richtext"> Identify and reduce exposure to fraudulent VoIP numbers which are easily disposable and easily procured by fraudsters. </div> </div> </li> </ul> </div> <div class="layout-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-bot-attacks.png/_jcr_content/renditions/compressed-original.webp" alt="Illustrated cloud with check marks showing type, carrier name, and sim change status for a mobile device." title="Mobile Device Information Retrieval Visualization" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-bot-attacks.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="" class="layout-container lg top--sm m-top--sm bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Verify and Lookup are better together </h2> <p class="copy-medium dark-text"> Harness the power of Twilio to cut costs, increase OTP conversions, and reduce fraud risk. </p> </div> <div class="proof-points column-size-4 " data-cmp-is="cmp-proof-points" data-cmp-variation="default"> <div class="proof-points-column "> <div class="proof-points-title">70% lower</div> <div class="richtext"> cost-per-user and support costs with Verify’s real-time identity signals* </div> </div> <div class="proof-points-column "> <div class="proof-points-title">$55.8 million</div> <div class="richtext"> saved by Verify Fraud Guard* </div> </div> <div class="proof-points-column "> <div class="proof-points-title">4.8 billion</div> <div class="richtext"> validations per year with Verify ** </div> </div> <div class="proof-points-column "> <div class="proof-points-title">90% reduction </div> <div class="richtext"> in user validation time using Lookup Identity Match*** </div> </div> </div> </div> </div> <div id="" class="layout-container bg-color-ink-100 full-width bg-image bg-size-cover bg-same" style="background-image: url(/content/dam/twilio-com/global/en/solutions/alerts---notifications/bg_customers.png);" background-image="/content/dam/twilio-com/global/en/solutions/alerts---notifications/bg_customers.png" mobile-background-image=""> <div class="layout-column"> <div id="" class="layout-container xl bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div data-uuid="1649605832" class="slider footer-arrows dots-pagination right-aligned-pagination " data-visible-slides="1" data-autoplay-enabled="true" aria-roledescription="slider"> <div class="slider-scroller shadow-padding"> <div class="slider-items" role="group" aria-live="Polite" aria-label="Items Slider"> <div id="1834920415-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="1834920415-tab" aria-roledescription="slide" aria-label="Slide 1 of 3"> <section id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h2>Reddit makes user authentication seamless with Twilio</h2> <p><span class="copy-large">Using Twilio Verify, Reddit’s users now can swiftly log in or sign up for a new account using SMS one-time passcodes (OTPs). </span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cell phone</title> <g class="phones_mobile"> <path fill-rule="evenodd" d="M21.025 4C19.293 4 17.6 5.587 17.6 7.914v48.753h36.8V7.914C54.4 5.587 52.707 4 50.975 4h-29.95ZM54.4 60.667H17.6v3.418c0 2.328 1.693 3.915 3.425 3.915h29.95c1.732 0 3.425-1.587 3.425-3.915v-3.418ZM13.6 7.914C13.6 3.71 16.765 0 21.025 0h29.95c4.26 0 7.425 3.71 7.425 7.914v56.171c0 4.206-3.166 7.915-7.425 7.915h-29.95c-4.26 0-7.425-3.71-7.425-7.915V7.915Zm21.843 4.02a2.566 2.566 0 1 0-.02 0h.009" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <div class="proof-points-icons-title">14%</div> <div class="richtext"> increase in mobile signups in 2023 </div> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation">> <title>Two users in a circle</title> <g class="users_user-group--circle"> <path fill-rule="evenodd" d="M15.7 42.495c2.59 2.59 6.02 4.01 9.68 4.01s7.09-1.43 9.68-4.01c2.59-2.59 4.01-6.02 4.01-9.68 0-.548-.032-1.09-.095-1.626a1.966 1.966 0 0 0-.064-.474 13.598 13.598 0 0 0-3.851-7.58 13.584 13.584 0 0 0-9.68-4.01c-3.66 0-7.1 1.42-9.68 4.01a13.584 13.584 0 0 0-4.01 9.68c0 3.66 1.42 7.09 4.01 9.68Zm18.945-12.531a9.648 9.648 0 0 0-2.415-3.999 9.622 9.622 0 0 0-6.85-2.84c-2.59 0-5.02 1.01-6.85 2.84-.206.206-.4.419-.586.639a17.338 17.338 0 0 0 7.916 3.861c2.951.592 5.952.419 8.785-.501Zm.35 4.065a21.222 21.222 0 0 1-5.685.776v.01c-1.41 0-2.83-.14-4.24-.42a21.25 21.25 0 0 1-9.031-4.17 9.728 9.728 0 0 0-.349 2.59c0 2.59 1.01 5.02 2.84 6.85a9.622 9.622 0 0 0 6.85 2.84c2.59 0 5.02-1.01 6.85-2.84a9.615 9.615 0 0 0 2.765-5.636Z" clip-rule="evenodd" class="fill-path path-fill"/> <path fill-rule="evenodd" d="M36 69.875c-9.05 0-17.55-3.52-23.95-9.92-6.4-6.4-9.92-14.91-9.92-23.95s3.52-17.56 9.92-23.96c6.4-6.4 14.91-9.92 23.95-9.92s17.56 3.52 23.95 9.92c6.39 6.4 9.92 14.9 9.92 23.95 0 6.87-2.029 13.424-5.806 18.983a1.98 1.98 0 0 1-.282.408 34.297 34.297 0 0 1-3.832 4.559c-6.4 6.4-14.91 9.92-23.95 9.92v.01Zm26.011-19.146c2.524-4.442 3.869-9.484 3.869-14.724 0-7.97-3.11-15.48-8.75-21.12-5.64-5.64-13.15-8.75-21.13-8.75v-.01c-7.98 0-15.48 3.11-21.12 8.75-5.64 5.64-8.75 13.14-8.75 21.13 0 5.916 1.705 11.558 4.88 16.378a21.122 21.122 0 0 1 29.107.308 14.615 14.615 0 0 1 3.373-3.266 14.737 14.737 0 0 1 3.936-1.954 9.454 9.454 0 0 1-2.156-1.616 9.46 9.46 0 0 1-2.05-3.06 9.341 9.341 0 0 1-.72-3.61c0-1.24.24-2.46.72-3.61a9.46 9.46 0 0 1 2.05-3.06c.88-.88 1.91-1.57 3.06-2.04 2.3-.95 4.92-.95 7.22 0a9.46 9.46 0 0 1 3.06 2.05 9.46 9.46 0 0 1 2.05 3.06c.48 1.15.72 2.37.72 3.61 0 1.24-.24 2.46-.72 3.61a9.304 9.304 0 0 1-2.05 3.06 9.454 9.454 0 0 1-2.137 1.606 14.713 14.713 0 0 1 5.539 3.258Zm-19.216 5.138a10.766 10.766 0 0 1 8.165-5.062c1.86-.17 3.74.15 5.44.92a10.901 10.901 0 0 1 3.359 2.401 30.305 30.305 0 0 1-2.629 2.999A29.857 29.857 0 0 1 46.185 64.1a20.954 20.954 0 0 0-3.39-8.233Zm-3.788 1.614a17.043 17.043 0 0 1 3.298 7.73c-2.05.439-4.16.664-6.305.664-7.97 0-15.48-3.11-21.12-8.75a30.609 30.609 0 0 1-1.435-1.536 17.088 17.088 0 0 1 7.335-4.224c3.3-.92 6.77-.84 10.03.25a17.101 17.101 0 0 1 7.887 5.471c.086.143.19.276.31.395ZM51.94 33.745a5.395 5.395 0 0 0-3.84 1.59c-.51.51-.9 1.1-1.18 1.76a5.47 5.47 0 0 0 0 4.16c.27.66.67 1.26 1.18 1.76.51.51 1.1.9 1.76 1.18 1.33.55 2.83.55 4.16 0 .66-.27 1.26-.67 1.76-1.18.51-.51.9-1.1 1.18-1.76a5.47 5.47 0 0 0 0-4.16c-.27-.66-.67-1.26-1.18-1.76-.51-.51-1.1-.9-1.76-1.18a5.47 5.47 0 0 0-2.08-.41Z" clip-rule="evenodd" class="fill-path path-fill"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <div class="proof-points-icons-title">82M</div> <div class="richtext"> daily active unique users </div> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="-1004043695" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/reddit" target="_self" data-uuid="25214708-712c-3257-b0b4-a98dcc1b1ec7" aria-label="Read Reddit’s story"> <span class="button-text"> Read Reddit’s story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/hero-reddit.png/_jcr_content/renditions/compressed-original.webp" alt="THG customer story" title="Woman using smartphone, Reddit logo visible." class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/hero-reddit.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </section> </div> <div id="1652382741-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="1652382741-tab" aria-roledescription="slide" aria-label="Slide 2 of 3"> <section id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h2>Lime kicks fraud to the curb with Twilio Verify</h2> <p><span class="copy-large">With Twilio Verify Fraud Guard, Lime now verifies new user signups to improve the overall security of their platform for their riders and business.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Billing icon</title> <g class="currency_billing"> <path class="path-fill fill-path" fill-rule="evenodd" d="M1 18.4A6.4 6.4 0 0 1 7.4 12h48.4a6.4 6.4 0 0 1 6.4 6.4v26.4a6.4 6.4 0 0 1-6.4 6.4H7.4A6.4 6.4 0 0 1 1 44.8V18.4ZM7.4 16A2.4 2.4 0 0 0 5 18.4v26.4a2.4 2.4 0 0 0 2.4 2.4h48.4a2.4 2.4 0 0 0 2.4-2.4V18.4a2.4 2.4 0 0 0-2.4-2.4H7.4Z" clip-rule="evenodd"/> <path class="path-fill fill-path" fill-rule="evenodd" d="M12.9 24.8a.9.9 0 0 0 0-1.8v-2.2a3.1 3.1 0 1 0 0 6.2v-2.2Z" clip-rule="evenodd"/> <path class="path-fill fill-path" fill-rule="evenodd" d="M12.9 20.8a3.1 3.1 0 1 1 0 6.2v-2.2a.9.9 0 0 1 0-1.8v-2.2Zm37.4 19.4a.9.9 0 1 0 0-1.8v-2.2a3.1 3.1 0 0 0 0 6.2v-2.2Z" clip-rule="evenodd"/> <path class="path-fill fill-path" fill-rule="evenodd" d="M50.3 36.2a3.1 3.1 0 0 1 0 6.2v-2.2a.9.9 0 1 1 0-1.8v-2.2Zm-29.5-4.6c0-5.965 4.835-10.8 10.8-10.8 5.965 0 10.8 4.835 10.8 10.8 0 5.965-4.835 10.8-10.8 10.8-5.965 0-10.8-4.835-10.8-10.8Zm10.8-6.8a6.8 6.8 0 1 0 0 13.6 6.8 6.8 0 0 0 0-13.6Z" clip-rule="evenodd"/> <path class="path-fill fill-path" fill-rule="evenodd" d="M69 25.2a2 2 0 0 1 2 2v26.4a6.4 6.4 0 0 1-6.4 6.4H16.2a2 2 0 1 1 0-4h48.4a2.4 2.4 0 0 0 2.4-2.4V27.2a2 2 0 0 1 2-2Z" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <div class="proof-points-icons-title">$100K</div> <div class="richtext"> annualized savings </div> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Arrow cycle</title> <g class="symbols_arrow--cycle"> <path fill-rule="evenodd" d="M37.607 2.293a1.9 1.9 0 0 1 2.604.566l4.47 6.9a1.845 1.845 0 0 1-.427 2.467l-6.533 5.048c-.82.633-2.005.49-2.647-.319a1.845 1.845 0 0 1 .323-2.612l3.67-2.836a1.93 1.93 0 0 1-.174.008H36c-4.736 0-9.39 1.22-13.504 3.539a27.066 27.066 0 0 0-9.948 9.684 26.622 26.622 0 0 0-3.775 13.28 26.608 26.608 0 0 0 3.395 13.38 27.038 27.038 0 0 0 9.668 9.956 27.491 27.491 0 0 0 13.398 3.913 27.522 27.522 0 0 0 13.6-3.16 27.097 27.097 0 0 0 10.223-9.403 1.9 1.9 0 0 1 2.6-.585 1.847 1.847 0 0 1 .592 2.566A30.847 30.847 0 0 1 50.611 65.39a31.332 31.332 0 0 1-15.483 3.599 31.299 31.299 0 0 1-15.253-4.455A30.78 30.78 0 0 1 8.867 53.197a30.292 30.292 0 0 1-3.864-15.231A30.308 30.308 0 0 1 9.3 22.847a30.814 30.814 0 0 1 11.326-11.025A31.316 31.316 0 0 1 36 7.792h2.931l-1.897-2.928a1.847 1.847 0 0 1 .573-2.57Zm10.196 9.753a1.898 1.898 0 0 1 2.545-.786 31.006 31.006 0 0 1 5.803 3.879c.79.669.882 1.844.204 2.624-.677.78-1.868.87-2.658.202a27.236 27.236 0 0 0-5.097-3.407 1.85 1.85 0 0 1-.797-2.512Zm11.842 9.475a1.9 1.9 0 0 1 2.6.581 30.286 30.286 0 0 1 3.338 7.12c.312.98-.24 2.024-1.234 2.332a1.89 1.89 0 0 1-2.364-1.217c-.7-2.2-1.684-4.3-2.93-6.25a1.847 1.847 0 0 1 .59-2.566Zm5.468 15.011c1.041 0 1.886.832 1.887 1.86a30.332 30.332 0 0 1-.976 7.653 1.887 1.887 0 0 1-2.295 1.34 1.86 1.86 0 0 1-1.357-2.265 26.66 26.66 0 0 0 .857-6.725c0-1.028.843-1.862 1.884-1.863Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <div class="proof-points-icons-title">4 weeks</div> <div class="richtext"> implementation </div> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="-592467653" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/lime" target="_self" data-uuid="a94bd523-b045-3a36-961d-58398e268f3a" aria-label="Read Lime’s story"> <span class="button-text"> Read Lime’s story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/hero-lime.png/_jcr_content/renditions/compressed-original.webp" alt="Allergan customer story" title="Woman Riding Lime E-Scooter in City" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/hero-lime.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </section> </div> <div id="1927332049-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="1927332049-tab" aria-roledescription="slide" aria-label="Slide 3 of 3"> <section id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h2>How Persona enhances user verification with Twilio Verify and Lookup </h2> <p><span class="copy-large">Using Twilio’s Verify API, Persona can embed reliable 2FA into their customer flows. Twilio’s Lookup API has helped to prevent SMS pumping fraud.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Checkmark</title> <g class="symbols_checkmark"> <path fill-rule="evenodd" d="M11.251 11.251A35 35 0 1 1 60.75 60.748a35 35 0 0 1-49.5-49.497ZM36 5a31 31 0 1 0 0 62 31 31 0 0 0 0-62Zm18.84 14.263a2 2 0 0 1 .33 2.809L32.172 51.166a5.077 5.077 0 0 1-8.233-.241l-7.175-10.182a2 2 0 0 1 3.27-2.305l7.187 10.2.027.04a1.077 1.077 0 0 0 1.776.021L52.03 19.592a2 2 0 0 1 2.81-.33Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <div class="proof-points-icons-title">99%</div> <div class="richtext"> conversion rate </div> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Security Shield with checkmark</title> <g class="security_shield--checkmark"> <path fill-rule="evenodd" d="M36 .003a67.58 67.58 0 0 1 27.675 5.654 6.494 6.494 0 0 1 3.79 5.94v23.005A37.984 37.984 0 0 1 43.12 70.053l-3.146 1.21a11.066 11.066 0 0 1-7.946 0l-3.145-1.21a37.986 37.986 0 0 1-24.347-35.45V11.597a6.494 6.494 0 0 1 3.823-5.955A67.58 67.58 0 0 1 36 .003ZM9.977 9.3a2.494 2.494 0 0 0-1.442 2.278v23.024A33.984 33.984 0 0 0 30.317 66.32l3.146 1.209a7.068 7.068 0 0 0 5.074 0l3.146-1.209a33.983 33.983 0 0 0 21.783-31.718V11.58a2.493 2.493 0 0 0-1.442-2.28 63.58 63.58 0 0 0-26.042-5.298A63.58 63.58 0 0 0 9.977 9.3Zm28.052 8.697A2 2 0 0 1 36.031 20a12.51 12.51 0 0 0-11.368 7.312 12.496 12.496 0 0 0 7.853 17.181 12.51 12.51 0 0 0 12.972-3.804 12.498 12.498 0 0 0 2.929-6.403 2 2 0 0 1 3.959.571 16.497 16.497 0 0 1-11.69 13.476 16.511 16.511 0 0 1-17.119-5.026A16.498 16.498 0 0 1 36.027 16a2 2 0 0 1 2.002 1.998Zm13.92 2.212a2 2 0 0 1 0 2.828l-13.225 13.22a3.815 3.815 0 0 1-5.389 0l-.004-.004-4.144-4.156a2 2 0 0 1 2.832-2.825l4.01 4.022L49.122 20.21a2 2 0 0 1 2.828 0Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <div class="proof-points-icons-title">6 months</div> <div class="richtext"> without SMS pumping fraud spikes </div> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="1618786952" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/Persona" target="_self" data-uuid="e4c1a2bd-8ef2-3de1-9cc8-918e8040b40c" aria-label="Read Persona’s story"> <span class="button-text"> Read Persona’s story <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/hero-persona.png/_jcr_content/renditions/compressed-original.webp" alt="Slice customer story" title="Smiling man using smartphone with Persona branding" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/hero-persona.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </section> </div> </div> </div> <nav class="slider-pagination"> <button type="button" title="Previous Item" aria-label="Previous Item" class="slider-arrow previous hidden--desktop"> <svg width="18" height="12" viewBox="0 0 18 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M0.749756 6.11427L0.299657 5.68064C0.0649983 5.92421 0.0666704 6.31026 0.30343 6.55178L0.749756 6.11427ZM17.2498 6.73927C17.5949 6.73927 17.8748 6.45945 17.8748 6.11427C17.8748 5.76909 17.5949 5.48927 17.2498 5.48927V6.73927ZM5.64531 1.93363C5.8848 1.68505 5.87742 1.28939 5.62884 1.0499C5.38026 0.810413 4.9846 0.817786 4.74511 1.06637L5.64531 1.93363ZM4.74888 11.0868C4.99052 11.3333 5.38623 11.3372 5.63272 11.0956C5.87922 10.8539 5.88317 10.4582 5.64154 10.2117L4.74888 11.0868ZM0.749756 6.73927H17.2498V5.48927H0.749756V6.73927ZM4.74511 1.06637L0.299657 5.68064L1.19985 6.5479L5.64531 1.93363L4.74511 1.06637ZM0.30343 6.55178L4.74888 11.0868L5.64154 10.2117L1.19608 5.67676L0.30343 6.55178Z" fill="#030B5D"/> </svg> </button> <div class="slider-dots " role="tablist"></div> <button type="button" title="Pause" aria-label="Pause" class="slider-arrow pause"> <svg width="12" height="14" viewBox="0 0 12 14" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="0.509766" y="0.89624" width="4.43902" height="12.2073" fill="#121C2D"/> <rect x="7.16797" y="0.89624" width="4.43902" height="12.2073" fill="#121C2D"/> </svg> </button> <button type="button" title="Play" aria-label="Play" aria-hidden="true" class="slider-arrow play hidden"> <svg width="14" height="16" viewBox="0 0 14 16" fill="none" transform="translate(2,0)" xmlns="http://www.w3.org/2000/svg"> <path d="M12.0586 6.26795C13.3919 7.03775 13.3919 8.96225 12.0586 9.73205L3.05859 14.9282C1.72526 15.698 0.058593 14.7358 0.0585931 13.1962L0.0585935 2.80385C0.0585936 1.26425 1.72526 0.301995 3.05859 1.0718L12.0586 6.26795Z" fill="#121C2D"/> </svg> </button> <button type="button" title="Next Item" aria-label="Next Item" class="slider-arrow next hidden--desktop"> <svg width="18" height="12" viewBox="0 0 18 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M0.749756 6.11427L0.299657 5.68064C0.0649983 5.92421 0.0666704 6.31026 0.30343 6.55178L0.749756 6.11427ZM17.2498 6.73927C17.5949 6.73927 17.8748 6.45945 17.8748 6.11427C17.8748 5.76909 17.5949 5.48927 17.2498 5.48927V6.73927ZM5.64531 1.93363C5.8848 1.68505 5.87742 1.28939 5.62884 1.0499C5.38026 0.810413 4.9846 0.817786 4.74511 1.06637L5.64531 1.93363ZM4.74888 11.0868C4.99052 11.3333 5.38623 11.3372 5.63272 11.0956C5.87922 10.8539 5.88317 10.4582 5.64154 10.2117L4.74888 11.0868ZM0.749756 6.73927H17.2498V5.48927H0.749756V6.73927ZM4.74511 1.06637L0.299657 5.68064L1.19985 6.5479L5.64531 1.93363L4.74511 1.06637ZM0.30343 6.55178L4.74888 11.0868L5.64154 10.2117L1.19608 5.67676L0.30343 6.55178Z" fill="#030B5D"/> </svg> </button> </nav> </div> </div> </div> </div> </div> <div id="" class="layout-container bg-color-gray-10 full-width bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div id="" class="layout-container lg bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="title "> <p class="eyebrow "> Resources </p> <h2 class="title-medium"> Discover tools and insights to level up fraud risk management </h2> </div>  <div class="card-grid background-header">  <a href="https://www.twilio.com/code-exchange/one-time-passcode-verification-otp" class="card-multicolor shadow-card twilio-red"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>Web browser with code-snippet</title> <path class="path-fill fill-path" fill-rule="evenodd" clip-rule="evenodd" d="M8.26667 10.2667C7.01482 10.2667 6 11.2815 6 12.5333V15.8667H66V12.5333C66 11.2815 64.9852 10.2667 63.7333 10.2667H8.26667ZM70 12.5333C70 9.07235 67.1943 6.26666 63.7333 6.26666H8.26667C4.80568 6.26666 2 9.07235 2 12.5333V59.4667C2 62.9277 4.80568 65.7333 8.26667 65.7333H63.7333C67.1943 65.7333 70 62.9277 70 59.4667V12.5333ZM66 19.8667H6V59.4667C6 60.7185 7.01482 61.7333 8.26667 61.7333H63.7333C64.9852 61.7333 66 60.7185 66 59.4667V19.8667Z"/> <path class="path-fill fill-path" fill-rule="evenodd" clip-rule="evenodd" d="M45.5858 30.5858C46.3668 29.8047 47.6332 29.8047 48.4142 30.5858L56.4142 38.5858C57.1953 39.3668 57.1953 40.6332 56.4142 41.4142L48.4142 49.4142C47.6332 50.1953 46.3668 50.1953 45.5858 49.4142C44.8047 48.6332 44.8047 47.3668 45.5858 46.5858L52.1716 40L45.5858 33.4142C44.8047 32.6332 44.8047 31.3668 45.5858 30.5858Z" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M39.6023 28.0928C40.6556 28.4255 41.2398 29.549 40.9072 30.6023L34.9072 49.6023C34.5746 50.6556 33.4511 51.2398 32.3978 50.9072C31.3445 50.5745 30.7603 49.451 31.0929 48.3977L37.0929 29.3977C37.4255 28.3444 38.549 27.7602 39.6023 28.0928Z" fill="#F22F46"/> <path class="path-fill fill-path" fill-rule="evenodd" clip-rule="evenodd" d="M26.4142 48.4142C25.6332 49.1953 24.3668 49.1953 23.5858 48.4142L15.5858 40.4142C15.2107 40.0391 15 39.5304 15 39C15 38.4696 15.2107 37.9609 15.5858 37.5858L23.5858 29.5858C24.3668 28.8047 25.6332 28.8047 26.4142 29.5858C27.1953 30.3668 27.1953 31.6332 26.4142 32.4142L19.8284 39L26.4142 45.5858C27.1953 46.3668 27.1953 47.6332 26.4142 48.4142Z"/> </svg> </div> <h4 class="title-super-text">Quick deploy</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">Send an OTP verification</h5> <div class="copy-small"> <p>Set up a verification solution to authenticate and approve new accounts while flagging potentially fraudulent signups before they enter your system.</p> </div> </div> </a> <a href="/en-us/resource-center/verification-beyond-sms-whitepaper" class="card-multicolor shadow-card saffron"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg width="24" height="25" viewBox="0 0 24 25" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2542_4825)"> <path fill-rule="evenodd" clip-rule="evenodd" d="M4.20849 2.68619C3.63387 2.68619 3.08275 2.91446 2.67643 3.32079C2.2701 3.72712 2.04183 4.27822 2.04183 4.85284V20.4362C2.04183 21.0108 2.2701 21.5619 2.67642 21.9682C3.08274 22.3745 3.63386 22.6028 4.20849 22.6028H14.8751V19.0195C14.8751 18.0912 15.2439 17.201 15.9003 16.5446C16.5566 15.8883 17.4469 15.5195 18.3751 15.5195H21.9585V4.85284C21.9585 4.27822 21.7302 3.72712 21.3239 3.3208C20.9175 2.91446 20.3664 2.68619 19.7918 2.68619H4.20849ZM21.6393 16.8528H18.3751C17.8005 16.8528 17.2494 17.0811 16.8431 17.4874C16.4367 17.8938 16.2085 18.4449 16.2085 19.0195V22.2836C16.3535 22.1947 16.488 22.0889 16.6088 21.968L21.3236 17.2533C21.4444 17.1324 21.5504 16.9979 21.6393 16.8528ZM15.0761 23.9361H4.20849C3.28026 23.9361 2.39001 23.5674 1.73363 22.911C1.07724 22.2547 0.708496 21.3644 0.708496 20.4362V4.85284C0.708496 3.9246 1.07724 3.03436 1.73362 2.37798C2.39 1.72161 3.28025 1.35286 4.20849 1.35286H19.7918C20.72 1.35286 21.6103 1.72161 22.2667 2.37798C22.9231 3.03436 23.2918 3.92461 23.2918 4.85284V15.7205C23.2918 15.7205 23.2918 15.7205 23.2918 15.7205C23.2918 16.1803 23.2013 16.6356 23.0253 17.0603C22.8494 17.4851 22.5915 17.871 22.2664 18.1961M22.2664 18.1961L17.5518 22.9107C17.5517 22.9107 17.5518 22.9106 17.5518 22.9107C17.2267 23.2358 16.8407 23.4937 16.416 23.6697C15.9913 23.8456 15.5359 23.9362 15.0761 23.9361C15.076 23.9361 15.0761 23.9361 15.0761 23.9361" fill="white"/> </g> <defs> <clipPath id="clip0_2542_4825"> <rect width="24" height="24" fill="white" transform="translate(0 0.643555)"/> </clipPath> </defs> </svg> </div> <h4 class="title-super-text">Whitepaper</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">User verification beyond SMS</h5> <div class="copy-small"> <p>Choose the right verification channels for your business and customers. Learn about the pros and cons of SMS verification one-time passcodes. </p> </div> </div> </a> <a href="/en-us/resource-center/rising-cost-of-fraud-webinar" class="card-multicolor shadow-card mint"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72"> <title>Browser palying video</title> <g class="browsers_browser--play-video-2"> <path class="path-fill fill-path" d="M30.87 50.27c-.66 0-1.31-.17-1.89-.48-.66-.4-1.14-.89-1.47-1.48a3.87 3.87 0 0 1-.51-1.93V33.2c0-.66.17-1.33.5-1.92.33-.59.81-1.08 1.38-1.44.57-.34 1.23-.54 1.9-.57.68-.03 1.35.13 1.94.43l13.11 6.52A3.935 3.935 0 0 1 48 39.74a3.933 3.933 0 0 1-2.15 3.51L32.73 49.8a4 4 0 0 1-1.86.46v.01ZM31 33.31V46.2l12.93-6.46L31 33.31Z"/> <path class="path-fill fill-path" fill-rule="evenodd" d="M8.267 10.267A2.267 2.267 0 0 0 6 12.533v3.334h60v-3.334a2.267 2.267 0 0 0-2.267-2.266H8.267ZM70 12.533a6.267 6.267 0 0 0-6.267-6.266H8.267A6.267 6.267 0 0 0 2 12.533v46.934a6.267 6.267 0 0 0 6.267 6.266h55.466A6.267 6.267 0 0 0 70 59.467V12.533Zm-4 7.334H6v39.6a2.267 2.267 0 0 0 2.267 2.266h55.466A2.267 2.267 0 0 0 66 59.467v-39.6Z" clip-rule="evenodd"/> </g> </svg> </div> <h4 class="title-super-text">Webinar</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">How to prevent fraud</h5> <div class="copy-small"> <p>Watch the webinar to learn how to set up user verification solutions to stop common types of fraud. </p> </div> </div> </a> <a href="/en-us/resource-center/authentication-identity-guide-5-best-practices-user-onboarding" class="card-multicolor shadow-card sky"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 1.011-2.435.32-.329.71-.58 1.137-.754A3.32 3.32 0 0 1 4.49 4.5c19.305.251 28.297 5.276 31.505 7.672 3.208-2.396 12.2-7.42 31.506-7.672.495 0 .923.077 1.35.26.419.175.808.426 1.138.755A3.418 3.418 0 0 1 71 7.95v47.82c0 .889-.34 1.739-.962 2.396a3.435 3.435 0 0 1-2.392 1.053c-22.737.31-29.979 7.43-30.202 7.653-.03.039-.069.068-.107.106a.979.979 0 0 1-.156.126 1.973 1.973 0 0 1-.437.251 1.768 1.768 0 0 1-.603.135h-.136l-.01.01Zm1.944-51.927v46.168c4.287-2.541 13.123-6.107 29.163-6.387V8.374c-19.228.33-27.19 5.605-29.163 7.2ZM4.89 55.354c16.039.27 24.875 3.836 29.162 6.377V15.573c-1.944-1.575-9.906-6.87-29.163-7.198v46.98Zm39.923-7.807a1.933 1.933 0 0 1-.622-3.768 65.327 65.327 0 0 1 15.932-3.16 1.949 1.949 0 0 1 2.08 1.787 1.939 1.939 0 0 1-1.798 2.068 61.28 61.28 0 0 0-14.97 2.967 1.93 1.93 0 0 1-.612.096l-.01.01Zm-17.624 0c-.204 0-.408-.03-.612-.097a60.922 60.922 0 0 0-14.97-2.966 1.939 1.939 0 0 1-1.799-2.068c.078-1.063 1.02-1.855 2.08-1.788a65.422 65.422 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> </div> <h4 class="title-super-text">Ebook</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">5 Best practices for seamless and secure user onboarding</h5> <div class="copy-small"> <p>Learn ways to build an onboarding process that satisfies customers and keeps both their accounts and your platform safe from day one.</p> </div> </div> </a> <a href="/en-us/lp/forrester-tei-verify-2024" class="card-multicolor shadow-card sun"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Bar graph with arrow</title> <g class="graphs_bar-graph--arrow"> <path d="M69 65.86h-2.4v-23.7c-.01-1.1-.46-2.16-1.24-2.94a4.252 4.252 0 0 0-2.94-1.24h-8.86c-1.1.01-2.16.46-2.94 1.24-.78.78-1.22 1.83-1.24 2.94v23.7h-4.8V33c-.01-1.1-.46-2.16-1.24-2.94a4.252 4.252 0 0 0-2.94-1.24h-8.86c-1.1.01-2.16.46-2.94 1.24-.78.78-1.22 1.83-1.24 2.94v32.86h-4.8v-8.3c-.01-1.1-.46-2.16-1.24-2.94a4.252 4.252 0 0 0-2.94-1.24H9.57c-1.1.01-2.16.46-2.94 1.24-.78.78-1.22 1.83-1.24 2.94v8.3H3c-1.1 0-2 .9-2 2s.9 2 2 2h66c1.1 0 2-.9 2-2s-.9-2-2-2ZM53.63 41.99h8.75c.06 0 .12.02.16.07.04.05.07.1.07.16v23.64h-9.2V42.22c0-.06.02-.12.07-.16.05-.04.1-.07.16-.07h-.01Zm-22-9.17h8.75c.06 0 .12.02.16.07.04.04.07.1.07.16v32.81h-9.2v-32.8c0-.06.02-.12.07-.16.04-.04.1-.07.16-.07l-.01-.01Zm-22 24.58h8.75c.06 0 .12.02.16.07.04.04.07.1.07.16v8.24H9.4v-8.24c0-.06.02-.12.07-.16.04-.04.1-.07.16-.07ZM6.76 31.96c.43 0 .87-.14 1.24-.43l18.78-14.84a2 2 0 0 1 1.72-.37l15.98 3.92c1.85.46 3.83 0 5.29-1.23L62.15 8.62l-.13 8.03a2 2 0 0 0 1.97 2.03c1.13 0 2.01-.86 2.03-1.97l.2-12.4c0-.08 0-.17-.01-.25 0-.07-.02-.14-.03-.2-.02-.07-.04-.14-.06-.2a1.9 1.9 0 0 0-.39-.66c-.19-.21-.41-.38-.65-.49-.23-.11-.49-.17-.76-.18h-.06l-12.4-.19a2 2 0 1 0-.06 4l7.05.11-11.62 9.76c-.49.41-1.15.56-1.76.41L29.49 12.5a5.929 5.929 0 0 0-5.15 1.12L5.52 28.39c-.87.69-1.01 1.94-.33 2.81.4.5.98.76 1.57.76Z" class="path-fill fill-path"/> </g> </svg> </div> <h4 class="title-super-text">ROI Calculator</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">The Total Economic Impact™ (TEI) of Twilio Verify</h5> <div class="copy-small"> <p>Read the study from Forrester Consulting and calculate the ROI your enterprise may realize by deploying Verify.</p> </div> </div> </a> <a href="/en-us/resource-center/state-of-digital-identity-fraud" class="card-multicolor shadow-card gray-40"> <header class="card-multicolor-header"> <div class="card-multicolor-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 1.011-2.435.32-.329.71-.58 1.137-.754A3.32 3.32 0 0 1 4.49 4.5c19.305.251 28.297 5.276 31.505 7.672 3.208-2.396 12.2-7.42 31.506-7.672.495 0 .923.077 1.35.26.419.175.808.426 1.138.755A3.418 3.418 0 0 1 71 7.95v47.82c0 .889-.34 1.739-.962 2.396a3.435 3.435 0 0 1-2.392 1.053c-22.737.31-29.979 7.43-30.202 7.653-.03.039-.069.068-.107.106a.979.979 0 0 1-.156.126 1.973 1.973 0 0 1-.437.251 1.768 1.768 0 0 1-.603.135h-.136l-.01.01Zm1.944-51.927v46.168c4.287-2.541 13.123-6.107 29.163-6.387V8.374c-19.228.33-27.19 5.605-29.163 7.2ZM4.89 55.354c16.039.27 24.875 3.836 29.162 6.377V15.573c-1.944-1.575-9.906-6.87-29.163-7.198v46.98Zm39.923-7.807a1.933 1.933 0 0 1-.622-3.768 65.327 65.327 0 0 1 15.932-3.16 1.949 1.949 0 0 1 2.08 1.787 1.939 1.939 0 0 1-1.798 2.068 61.28 61.28 0 0 0-14.97 2.967 1.93 1.93 0 0 1-.612.096l-.01.01Zm-17.624 0c-.204 0-.408-.03-.612-.097a60.922 60.922 0 0 0-14.97-2.966 1.939 1.939 0 0 1-1.799-2.068c.078-1.063 1.02-1.855 2.08-1.788a65.422 65.422 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> </div> <h4 class="title-super-text">Ebook</h4> </header> <div class="card-multicolor-content"> <h5 class="title-super-text">State of Digital Identity Fraud</h5> <div class="copy-small"> <p>Take a deep dive into the world of fraud, outlining its impact on businesses and strategies to mitigate its risk.</p> </div> </div> </a> </div> <div id="" class="layout-container offset-40-60 bg-color-white lg stroke bg-same v-center" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><b><span class="copy-extra-large">Not a developer? Not a problem.</span></b></p> </div> </div> <div class="layout-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>Work with Twilio Professional Services to build a new user verification flow. <a href="/en-us/professional-services" target="_self" rel="noopener noreferrer">Learn more </a></p> </div> </div> </div> </div> </div> </div> </div> <div id="" class="layout-container lg bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> The Twilio difference </h2> <p class="copy-medium dark-text"> Increase security without disrupting the user experience and confidently grant access to your platform. </p> </div> <div id="" class="layout-container two-columns lg bg-same v-center" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-twilio-difference.png/_jcr_content/renditions/compressed-original.webp" alt="Phone displaying a token with a computer screen asking for a verification code." title="Two-Factor Authentication Verification Process" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/fraud-prevention/illo-twilio-difference.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> <div class="layout-column"> <div class="accordion-v2" data-multiple-expansion="false" data-first-open="true"> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">Guaranteed fraud protection</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>Twilio Verify Fraud Guard is backed by 100% guaranteed protection from SMS Pumping Fraud. <a href="https://www.twilio.com/en-us/legal/service-country-specific-terms/verify-fraud-guard">Terms and conditions apply</a>. Geo-permissions prevent traffic in countries where you don't do business. And Lookup secures you against SIM swap and non-fixed VoIP.</p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">Easy implementation</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>Discover dedicated APIs that verify the legitimacy of users so you can confidently grant access.</p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">Real-time validation</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>Utilize mobile identity signals to understand who you are engaging with.</p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">Emerging technology</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>Leverage fraud detection systems powered by machine learning algorithms to identify and mitigate fraudulent activities.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="" class="layout-container lg bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div id="" class="layout-container lg bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div data-uuid="618295004" class="divider"> <p>Getting started</p> <hr/> </div> </div> </div> <div id="" class="layout-container md bg-same" style="" background-image="" mobile-background-image=""> <div class="layout-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Simple pricing. Only pay for what you use. </h2> <p class="copy-medium dark-text"> You only pay for each successful verification—versus paying per user—which makes it easy to scale up or down on demand. Spend only $0.05 as a base price for each successful verification. </p> <div data-uuid="712509755" class="button-container horizontal medium left"> <a class="button button-primary right" href="/en-us/pricing" target="_self" data-uuid="bd0e4bf9-902f-3ef2-8223-4776cebecf4e" aria-label="See pricing"> <span class="button-text"> See pricing </span> </a> <a class="button button-secondary right" href="/en-us/help/sales" target="_self" data-uuid="9dda6c56-43cb-380b-a602-14e4651d2557" aria-label="Contact sales"> <span class="button-text"> Contact sales </span> </a> </div> </div> </div> </div> </div> </div> </main> <footer class="experiencefragment global-footer"> <div class="xfpage page basicpage"> <div class="footer bg-color-footer-blue" data-uuid="1479458978"> <h2 class="footer-title">We can't wait to see what you build.</h2> <div class="grid-container four-columns footer-four-columns"> <div class="grid-container-column footer-list"> <h3 class="footer-list-title">Products</h3> <ul class="column-list" role="list"> <li> <a href="/en-us/engage" target="_self" data-uuid="c02ed0c4-5e2f-33e8-8325-883852001850">Twilio Engage</a> </li> <li> <a href="/en-us/flex" target="_self" data-uuid="9166bfad-df99-36ef-be3b-67fbf3cd2580">Flex</a> </li> <li> <a href="/en-us/user-authentication-identity" target="_self" data-uuid="5008e6ab-e48a-3a78-9062-e0c25ba11d82">User Authentication & Identity</a> </li> <li> <a href="/en-us/user-authentication-identity/lookup" target="_self" data-uuid="a138ee74-4ac8-3afa-81bb-c6006970f67d">Lookup</a> </li> <li> <a href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="fcce1d7b-71ca-3ec7-a741-19e242544f0b">Verify</a> </li> <li> <a href="/en-us/voice" target="_self" data-uuid="6281d439-e098-3c55-8502-68f813c8d6ef">Voice </a> </li> <li> <a href="/en-us/video" target="_self" data-uuid="65ca1446-13b7-3b42-8d37-fa4c5e1b0cf9">Video</a> </li> <li> <a href="/en-us/messaging" target="_self" data-uuid="764bd06f-5b86-338b-b968-d2da3ea461cf">Messaging</a> </li> <li> <a href="/en-us/products/beta" target="_self" data-uuid="e5d0d93e-1048-3f43-a1d3-6e1e0bc29674">Beta products and features</a> </li> <li> <a href="/en-us/products#all-products" target="_self" data-uuid="bab082cf-9f72-3b30-b6ab-2f78a0a924cf">All products</a> </li> </ul> </div> <div class="grid-container-column footer-list"> <h3 class="footer-list-title">Solutions</h3> <ul class="column-list" role="list"> <li> <a href="/en-us/customer-data-platform" target="_self" data-uuid="f520079d-ac27-3132-b2d1-92b588632411">Customer Data Platform</a> </li> <li> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="522a431f-209a-3ec5-b5e5-b9f9b7d07c91">SMS Marketing</a> </li> <li> <a href="https://www.twilio.com/docs/proxy" target="_self" data-uuid="beee893c-9802-3f36-b726-ad84bfd5161d">Commerce Communications</a> </li> <li> <a href="/en-us/flex" target="_self" data-uuid="8a743038-3183-30e7-933a-5aeafe10fed0">Contact Center</a> </li> <li> <a href="/content/twilio-com/global/en-us/products?tab=2.html#all-solutions" target="_self" data-uuid="e35c3698-b086-31a9-8285-08cb1a7df1dc">All solutions</a> </li> </ul> </div> <div class="grid-container-column footer-list"> <h3 class="footer-list-title">Docs</h3> <ul class="column-list" role="list"> <li> <a href="https://www.twilio.com/docs#communications" target="_self" data-uuid="52bc527b-fb07-3606-9b28-5f1366e0ab35">Communications</a> </li> <li> <a href="https://www.twilio.com/docs#customer-data" target="_self" data-uuid="ad98a38b-2bbc-38fa-ad8c-93c246429cce">Customer Data</a> </li> <li> <a href="https://www.twilio.com/docs#engagement-applications" target="_self" data-uuid="8e31120e-a1d4-31cd-9c04-7cdb08adbd8e">Engagement Applications</a> </li> <li> <a href="https://www.twilio.com/docs#twilio-essentials" target="_self" data-uuid="787ee5df-0b36-355e-ad32-462b2978ebd3">Twilio Essentials</a> </li> <li> <a href="https://www.twilio.com/docs/libraries" target="_self" data-uuid="486e5dd5-a1b5-3ed0-8cfb-f0eb7782d0fa">Helper Libraries</a> </li> <li> <a href="https://www.twilio.com/docs#developer-toolkit" target="_self" data-uuid="eb59aebd-2205-3eb8-8e9c-e39d44b18e63">Developer Resources</a> </li> <li> <a href="https://www.twilio.com/docs" target="_self" data-uuid="1f96a301-307e-39a0-946a-3410f5de0f46">All Docs</a> </li> </ul> </div> <div class="grid-container-column footer-list"> <h3 class="footer-list-title">Company</h3> <ul class="column-list" role="list"> <li> <a href="/en-us/company" target="_self" data-uuid="6b1d16f2-1f2c-36d6-8645-01e7fcf55ba1">About Twilio</a> </li> <li> <a href="/en-us/why-twilio" target="_self" data-uuid="d8013c8b-3981-3630-a954-fc82a9d2de0d">Why Twilio</a> </li> <li> <a href="/en-us/customer-engagement-platform" target="_self" data-uuid="f3c280b0-64a5-325f-826d-04384a3be13f">Customer Engagement Platform</a> </li> <li> <a href="/en-us/trust" target="_self" data-uuid="6d9105d9-4e26-3d80-9771-19eead2418fd">Trusted Communications</a> </li> <li> <a href="https://customers.twilio.com/en-us" target="_self" data-uuid="c0a28646-a990-34d5-b2e7-35c38b0e4ad5">Customers</a> </li> <li> <a href="https://help.twilio.com/" target="_self" data-uuid="b7f3c047-f3f4-33c3-98f3-b02375c224d6">Get Help</a> </li> <li> <a href="/en-us/help/sales" target="_self" data-uuid="0a65c396-e36e-311c-b01b-9da69b9e917d">Contact Sales</a> </li> <li> <a href="/en-us/press" target="_self" data-uuid="90729e7e-0cb3-3343-9e65-d5f4e59a51a8">Press & Media</a> </li> <li> <a href="/en-us/public-policy/blog" target="_self" data-uuid="3733d276-a0da-38fb-9ead-a672c1e8f9c4">Public Policy</a> </li> <li> <a href="https://investors.twilio.com/overview/default.aspx?_ga=2.87002776.1826591240.1667227419-607057990.1661885030" target="_self" data-uuid="ac959d3a-4767-365f-be24-3e5cee414dfe">Investor Relations</a> </li> <li> <a href="/en-us/events" target="_self" data-uuid="33b9f8ca-b939-3c2e-aa42-bd56242bb2bd">Events</a> </li> <li> <a href="/en-us/company/jobs" target="_self" data-uuid="49f9ee9e-ca54-3335-aad1-2a713325f645">Jobs at Twilio</a> </li> </ul> </div> </div> <div class="footer-bottom"> <div class="social-share"> <ul> <li> <a href="https://www.facebook.com/TeamTwilio" target="_blank" title="Twilio on Facebook" aria-label="Twilio on Facebook" class="m-share-button share-facebook js-share-facebook"> <span class="name twilio-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Facebook logo</title> <g class="social_facebook-alt"> <path d="M41.667 24.667v-6.8c0-2.947.68-4.534 5.44-4.534H53V2h-9.067C32.6 2 28.067 9.48 28.067 17.867v6.8H19V36h9.067v34h13.6V36h9.973L53 24.667H41.667Z" class="path-fill fill-path"/> </g> </svg> </span> </a> </li> <li> <a href="https://x.com/twilio" target="_blank" title="Twilio on X" aria-label="Twilio on X" class="m-share-button js-share-twitter"> <span class="name twilio-icon"> <svg class="icon--social" viewBox="0 0 48 48" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Twitter Logo</title> <desc>Follow us on Twitter</desc> <path class="path-fill" fill-rule="evenodd" clip-rule="evenodd" d="M45.8103 0.538939C46.0027 0.718527 46.1579 0.93438 46.267 1.17416C46.3762 1.41394 46.4372 1.67294 46.4464 1.93636C46.4557 2.19978 46.4132 2.46245 46.3212 2.70937C46.2292 2.95628 46.0896 3.18259 45.9103 3.37535L29.6373 20.8773L47.5984 44.7882C47.8218 45.0861 47.9579 45.4405 47.9917 45.8116C48.0254 46.1828 47.9554 46.5561 47.7895 46.8895C47.6235 47.223 47.3682 47.5035 47.0522 47.6996C46.7362 47.8957 46.3719 47.9996 46.0003 47.9997H35.0437C34.7338 47.9999 34.4282 47.9279 34.1509 47.7893C33.8735 47.6508 33.6321 47.4495 33.4456 47.2014L20.8048 30.3775L5.01581 47.3618C4.83668 47.5545 4.62145 47.71 4.38243 47.8192C4.1434 47.9285 3.88526 47.9895 3.62273 47.9987C3.3602 48.0079 3.09843 47.9652 2.85237 47.873C2.60631 47.7807 2.38077 47.6408 2.18864 47.4611C1.9965 47.2815 1.84153 47.0656 1.73257 46.8259C1.62361 46.5862 1.5628 46.3273 1.55361 46.064C1.54441 45.8007 1.58702 45.5382 1.67899 45.2914C1.77096 45.0446 1.9105 44.8184 2.08963 44.6257L18.3626 27.1238L0.401529 3.21287C0.178289 2.91513 0.0421298 2.56092 0.00830905 2.18994C-0.0255117 1.81896 0.044342 1.44586 0.210043 1.11245C0.375744 0.77904 0.630745 0.498494 0.946472 0.302248C1.2622 0.106002 1.62618 0.00180897 1.99763 0.00134389H12.9563C13.2658 0.0014979 13.571 0.0736829 13.848 0.212219C14.125 0.350754 14.3661 0.551861 14.5524 0.799712L27.1932 17.6236L42.9801 0.639236C43.1592 0.446298 43.3744 0.290646 43.6135 0.181176C43.8526 0.0717072 44.1108 0.0105677 44.3735 0.00125299C44.6362 -0.00806174 44.8981 0.0346309 45.1443 0.12689C45.3905 0.21915 45.6161 0.359167 45.8083 0.538939H45.8103ZM25.5091 22.0508C25.4527 21.9853 25.4006 21.9163 25.3531 21.8441L11.9582 4.01124H6.00787L36.0397 43.9898H41.9901L25.5091 22.0508Z" fill="#F22F46"/> </svg> </span> </a> </li> <li> <a href="https://www.linkedin.com/company/twilio-inc-" target="_blank" title="Twilio on LinkedIn" aria-label="Twilio on LinkedIn" class="m-share-button js-share-linkedin"> <span class="name twilio-icon"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>LinkedIn logo</title> <g class="social_linkedin-alt"> <path d="M17.436 68.5V24.645H2.86V68.5h14.576ZM10.15 18.653c5.083 0 8.247-3.367 8.247-7.575-.095-4.304-3.164-7.578-8.15-7.578C5.26 3.5 2 6.774 2 11.078c0 4.208 3.163 7.575 8.055 7.575h.095ZM25.505 68.5H40.08V44.009c0-1.31.095-2.62.48-3.557 1.053-2.619 3.452-5.331 7.479-5.331 5.274 0 7.384 4.021 7.384 9.917V68.5H70V43.352c0-13.47-7.191-19.738-16.782-19.738-7.863 0-11.316 4.396-13.234 7.39h.097v-6.361H25.505c.191 4.115 0 43.855 0 43.855Z" class="path-fill fill-path"/> </g> </svg> </span> </a> </li> <li> <a href="https://www.youtube.com/@twilio" target="_blank" title="Twilio on Youtube" aria-label="Twilio on Youtube" class="m-share-button"> <span class="name twilio-icon"> <svg viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>Youtube Logo</title> <g class="social_youtube"> <path d="M69.54 18.7C68.74 15.67 66.36 13.28 63.35 12.47C57.89 11 36 11 36 11C36 11 14.11 11 8.65 12.47C5.64 13.28 3.27 15.67 2.46 18.7C1 24.2 1 35.66 1 35.66C1 35.66 1 47.12 2.46 52.62C3.27 55.65 5.64 58.04 8.65 58.85C14.11 60.32 36 60.32 36 60.32C36 60.32 57.89 60.32 63.35 58.85C66.36 58.04 68.73 55.65 69.54 52.62C71 47.13 71 35.66 71 35.66C71 35.66 71 24.2 69.54 18.7ZM28.84 46.07V25.25L47.14 35.66L28.84 46.07Z" fill="black"/> </g> </svg> </span> </a> </li> </ul> </div> <ul class="footer-links" role="list"> <li> <a href="https://www.twilio.com/en-us/legal/tos" target="_self" data-uuid="9729a7d1-cc0b-3ebd-a189-076119e4ab98">Legal</a> </li> <li> <a href="https://www.twilio.com/en-us/legal/privacy" target="_self" data-uuid="8e8dfd08-798f-3880-b221-d1d60eb365d6">Privacy</a> </li> <li> <a href="https://twilio.org" target="_self" data-uuid="c371b7c0-5186-3614-abbc-36bd528ce3aa">Twilio.org</a> </li> <li> <a href="/en-us/press" target="_self" data-uuid="d10a25cc-ba5e-3709-aad3-0bdb34ad33e1">Press & Media</a> </li> <li> <a href="https://signal.twilio.com/?_ga=2.112150148.1826591240.1667227419-607057990.1661885030" target="_self" data-uuid="1768b82a-ab84-3a05-9e5d-fa4e76e6d898">Signal</a> </li> <li> <a href="https://investors.twilio.com/overview/default.aspx?_ga=2.112150148.1826591240.1667227419-607057990.1661885030" target="_self" data-uuid="7a29f24c-8376-3364-9878-ed412e473c6a">Investors</a> </li> <li> <a href="https://www.twilio.com/en-us/company/jobs" target="_self" data-uuid="9d3679ea-999c-3123-b166-a17769fcdcf6">Jobs</a> </li> </ul> <p class="footer-disclaimer"> <span>Copyright © 2025 Twilio Inc.</span> <span>All Rights Reserved.</span> </p> </div> </div> </div> </footer> <script src="/etc.clientlibs/twilio-foundation/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery.lc-f9e8e8c279baf6a1a278042afe4f395a-lc.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/utils.lc-899004cc02c33efc1f6694b1aee587fd-lc.min.js"></script> <script src="/etc.clientlibs/twilio-foundation/clientlibs/clientlib-site.lc-6f9f1472154f4bec14db858ec2c43b9c-lc.min.js"></script> <script src="/etc.clientlibs/twilio-com/clientlibs/clientlib-dependencies.lc-d41d8cd98f00b204e9800998ecf8427e-lc.min.js"></script> <script src="/etc.clientlibs/twilio-com/clientlibs/clientlib-site.lc-1079a53897e04826d5c8451d299acc6b-lc.min.js"></script> </body> </html>

CINXE.COM

Fraud prevention | Twilio