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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Find out more about LiveAgent and its business/industry benefits." hreflang="pt-br" onover-preload="1">Mídia social<div class="menu-item-description">Responda seus seguidores diretamente do LiveAgent</div></a></li> <li id="menu-item-695249" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695249"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#phone"></use></svg><a href="https://www.liveagent.com.br/software-de-call-center/" title="Descubra o LiveAgent, o melhor software de call center de 2024, com suporte omnicanal e recursos avançados como IVR e videochamadas HD. Experimente gratuitamente por 14 ou 30 dias sem necessidade de cartão de crédito. Dê a seus clientes um atendimento personalizado e eficiente com soluções VoIP e suporte 24/7. Desfrute de uma comunicação clara e envolvente, e eleve a qualidade das interações com seus clientes." hreflang="pt-br" onover-preload="1">Central de atendimento<div class="menu-item-description">Software de central de chamadas integrado</div></a></li> <li id="menu-item-874129" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874129"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="https://www.liveagent.com.br/liveagent-software-de-base-de-conhecimento/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="pt-br" onover-preload="1">Base de conhecimento<div class="menu-item-description">Oferece opções de autoatendimento</div></a></li> </ul> </li> <li id="menu-item-165895" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165895"><a href="#" title='Descubra como a Quality Unit protege seus dados com práticas seguras e cookies. Leia nossa Política de Privacidade para mais detalhes!"' hreflang="pt-br">Utilize para</a> <ul class="sub-menu"> <li id="menu-item-165878" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-165878"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="https://www.liveagent.com.br/negocios/" title='Solução escalável e personalizável de suporte ao cliente. Aumente receita, satisfação e fidelidade com LiveAgent. Teste grátis por 30 dias!"' hreflang="pt-br" onover-preload="1">Soluções de negócios<div class="menu-item-description">Negócios diferentes, soluções diferentes</div></a></li> <li id="menu-item-165877" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-165877"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="https://www.liveagent.com.br/industria/" title="Descubra como o LiveAgent transforma o atendimento ao cliente em diversos setores, como saúde, automotivo e e-commerce, com suporte 24/7 e sem taxa de configuração. Reduza o volume de tickets, melhore os tempos de resposta e crie experiências personalizadas. Experimente gratuitamente por 30 dias!" hreflang="pt-br" onover-preload="1">Soluções industriais<div class="menu-item-description">Adapte o LiveAgent ao seu setor</div></a></li> <li id="menu-item-748530" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-748530"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="https://www.liveagent.com.br/historias-de-sucesso/" title='Descubra como empresas globais aumentam a satisfação e fidelidade com o LiveAgent. Leia histórias de sucesso inspiradoras!"' hreflang="pt-br" onover-preload="1">Casos de uso<div class="menu-item-description">Um produto, vários cenários de casos de uso</div></a></li> </ul> </li> <li id="menu-item-165896" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165896"><a href="#" title='Descubra como a Quality Unit protege seus dados com práticas seguras e cookies. Leia nossa Política de Privacidade para mais detalhes!"' hreflang="pt-br">Integrações</a> <ul class="sub-menu"> <li id="menu-item-951150" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951150"><a href="https://www.liveagent.com.br/integracoes/whatsapp/" title="Integre o WhatsApp ao LiveAgent e responda mensagens direto do painel. Experimente grátis por 14 dias e melhore seu suporte ao cliente!" hreflang="pt-br" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165907" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165907"><a href="/integracoes/wordpress/" title="Adicione chat ao vivo ao seu site WordPress com a integração LiveAgent. Melhore o suporte ao cliente e reduza custos. Experimente grátis!" hreflang="pt-br" onover-preload="1">WordPress</a></li> <li id="menu-item-165908" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165908"><a href="/integracoes/prestashop/" title="Se deseja que seus clientes possam contatá-lo mais rapidamente, insira um botão live chat no seu site Prestashop por meio de nossa integração LiveAgent." hreflang="pt-br" onover-preload="1">Prestashop</a></li> <li id="menu-item-165910" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165910"><a href="/integracoes/magento/" title="Integre Magento com o LiveAgent para gerenciar pedidos e clientes de forma automática e eficiente. Experimente grátis por 30 dias!" hreflang="pt-br" onover-preload="1">Magento</a></li> <li id="menu-item-165911" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165911"><a href="/integracoes/shopify/" title="Integre Shopify ao LiveAgent para suporte eficiente com chat ao vivo, e-mail e telefone. Melhore a experiência e fidelidade dos seus clientes!" hreflang="pt-br" onover-preload="1">Shopify</a></li> <li id="menu-item-165912" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165912"><a href="/integracoes/mailchimp/" title="Descubra a poderosa integração entre Mailchimp e LiveAgent, permitindo gerenciar assinaturas e contatos diretamente da interface de tickets. Com 3,5 milhões de usuários e 4 bilhões de emails enviados mensalmente, o Mailchimp é essencial para otimizar seu marketing por e-mail. Experimente a integração gratuitamente e veja como melhorar a comunicação com seus clientes." hreflang="pt-br" onover-preload="1">Mailchimp</a></li> <li id="menu-item-165913" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165913"><a href="/integracoes/pipedrive/" title="Descubra como a integração do PipeDrive com o LiveAgent pode transformar seu fluxo de trabalho. Gerencie leads, automatize tarefas e melhore o relacionamento com clientes usando um CRM fácil de usar. Aproveite a vantagem competitiva e economize tempo. Experimente gratuitamente e veja como essa integração pode beneficiar sua equipe de vendas." hreflang="pt-br" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165914" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165914"><a href="/integracoes/slack/" title="Converse com seus colegas de equipe sempre que quiser, sem sair do help desk. A integração do Slack para LiveAgent traz as mensagens para você para que você não as perca." hreflang="pt-br" onover-preload="1">Slack</a></li> <li id="menu-item-165897" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-165897"><a href="/integracoes/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="pt-br" onover-preload="1">Mais integrações</a></li> </ul> </li> </ul> </li> <li id="menu-item-165898" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165898"><a href="#" title='Descubra como a Quality Unit protege seus dados com práticas seguras e cookies. Leia nossa Política de Privacidade para mais detalhes!"' hreflang="pt-br">Recursos</a> <ul class="sub-menu"> <li id="menu-item-165899" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165899"><a href="#" title='Descubra como a Quality Unit protege seus dados com práticas seguras e cookies. Leia nossa Política de Privacidade para mais detalhes!"' hreflang="pt-br">Aprenda</a> <ul class="sub-menu"> <li id="menu-item-165918" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165918"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="/academia/" title="Descubra dicas, teorias e práticas essenciais no LiveAgent Academy para elevar seu atendimento ao cliente e encantar seus consumidores!" hreflang="pt-br" onover-preload="1">Academia<div class="menu-item-description">Torne-se um especialista em atendimento ao cliente</div></a></li> <li id="menu-item-165919" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165919"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="/modelos-de-e-mail/" title="Descubra modelos de e-mail prontos para negócios, atendimento ao cliente e marketing. Economize tempo com templates profissionais e eficientes!" hreflang="pt-br" onover-preload="1">Modelos<div class="menu-item-description">Modelos personalizáveis para cada ocasião</div></a></li> <li id="menu-item-748536" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-748536"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="/checklists/" title='Descubra listas de verificação detalhadas para otimizar negócios, marketing, SEO e mais. Organize processos e alcance resultados eficientes!"' hreflang="pt-br" onover-preload="1">Listas de verificação<div class="menu-item-description">Como lidar com seus processos</div></a></li> </ul> </li> <li id="menu-item-165905" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165905"><a href="#" title='Descubra como a Quality Unit protege seus dados com práticas seguras e cookies. Leia nossa Política de Privacidade para mais detalhes!"' hreflang="pt-br">sub</a> <ul class="sub-menu"> <li id="menu-item-165920" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165920"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#pencil"></use></svg><a href="/blog/" title='Descubra dicas de atendimento ao cliente, software de help desk e estratégias para crescimento no blog da LiveAgent. Acesse agora!"' hreflang="pt-br" onover-preload="1">Blog<div class="menu-item-description">Notícias sobre atendimento ao cliente e LiveAgent</div></a></li> <li id="menu-item-165921" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165921"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="/glossario/" title='Descubra o glossário completo de termos de help desk e atendimento ao cliente! Simplifique sua experiência com definições claras e úteis."' hreflang="pt-br" onover-preload="1">Glossário<div class="menu-item-description">Aprenda a terminologia de atendimento ao cliente</div></a></li> <li id="menu-item-748537" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-748537"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portal de suporte<div class="menu-item-description">Artigos e guias de instruções</div></a></li> </ul> </li> <li id="menu-item-165906" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165906"><a href="#" title='Descubra como a Quality Unit protege seus dados com práticas seguras e cookies. Leia nossa Política de Privacidade para mais detalhes!"' hreflang="pt-br">sub</a> <ul class="sub-menu"> <li id="menu-item-165890" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165890"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="https://www.liveagent.com.br/teste-de-digitacao/" title="Teste sua velocidade de digitação com LiveAgent! Melhore produtividade, resolva tickets rapidamente e encante clientes. Experimente grátis!" hreflang="pt-br" onover-preload="1">Teste de digitação<div class="menu-item-description">Melhore sua velocidade de digitação</div></a></li> <li id="menu-item-949864" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-949864"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="https://www.liveagent.com.br/reviews/" title='Descubra avaliações detalhadas de softwares populares, com análises de instalação, desempenho, preços e integração com o LiveAgent. Confira!"' hreflang="pt-br" onover-preload="1">Avaliações<div class="menu-item-description">Dê uma olhada nas análises de recursos do software</div></a></li> </ul> </li> <li id="menu-item-165900" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165900"><a href="#" title='Descubra como a Quality Unit protege seus dados com práticas seguras e cookies. Leia nossa Política de Privacidade para mais detalhes!"' hreflang="pt-br">Empresa</a> <ul class="sub-menu"> <li id="menu-item-339988" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339988"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="https://www.liveagent.com.br/sobre-nos/sobre-liveagent/" title="Descubra como o LiveAgent, pioneiro em software de help desk desde 2004, proporciona suporte ao cliente excepcional com chat ao vivo, emissão de tickets e mais. Junte-se a mais de 150 milhões de usuários e transforme seu atendimento ao cliente. Experimente grátis por 14 dias!" hreflang="pt-br" onover-preload="1">Sobre nós<div class="menu-item-description">Descubra a equipe por trás do produto</div></a></li> <li id="menu-item-165881" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165881"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.com.br/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#trophy"></use></svg><a href="https://www.liveagent.com.br/premios-certificados/" title="Descubra os prêmios e certificados que destacam o LiveAgent como líder em software de help desk e atendimento ao cliente. Com reconhecimento de organizações como Software Advice, Capterra e GetApp, oferecemos um serviço premiado, sem taxas de configuração, suporte 24/7 e a liberdade de cancelar a qualquer momento. Experimente gratuitamente e veja por que empresas como Forbes e Airbus confiam em nós." hreflang="pt-br" onover-preload="1">Prêmios<div class="menu-item-description">Nossos prêmios e conquistas</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165902" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165902"><a href="/recursos/" title="Explore os recursos avançados do LiveAgent para otimizar seu atendimento ao cliente com gestão de tickets, chat ao vivo, SLA e muito mais!" hreflang="pt-br" onover-preload="1">Funções</a></li> <li id="menu-item-799146" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-799146"><a href="/precos/" title="Descubra os planos do LiveAgent a partir de $15/mês! Soluções completas para suporte ao cliente com testes grátis de até 30 dias." hreflang="pt-br" onover-preload="1">Preços</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/teste-gratuito/" class="Button Button--outline" title="Cadastre-se no LiveAgent e aproveite 30 dias gratuitos para melhorar seu atendimento ao cliente. Comece sua avaliação agora!" hreflang="pt-br" onover-preload="1"> <span>Teste Grátis</span> </a> <a href="/login/" class="Button Button--login" title="Faça login na sua conta LiveAgent e acesse todas as ferramentas para atendimento ao cliente em um só lugar." hreflang="pt-br" onover-preload="1"> <span>Conecte-se</span> <span class="tooltip">Conecte-se</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demonstracao/" class="Button Button--full" title="Agende uma demonstração gratuita do LiveAgent e descubra como melhorar a satisfação do cliente e aumentar suas vendas." hreflang="pt-br" onover-preload="1"> <span>Demo</span> </a> <a href="/teste-gratuito/" class="Button Button--outline" title="Cadastre-se no LiveAgent e aproveite 30 dias gratuitos para melhorar seu atendimento ao cliente. Comece sua avaliação agora!" hreflang="pt-br" onover-preload="1"> <span>Teste Grátis</span> </a> <a href="/login/" class="Button Button--login" title="Faça login na sua conta LiveAgent e acesse todas as ferramentas para atendimento ao cliente em um só lugar." hreflang="pt-br" onover-preload="1"> <span>Conecte-se</span> <span class="tooltip">Conecte-se</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-pt-br" lang="pt-br"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="br" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Ásia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Oriente Médio</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">América</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/politika-za-lichnite-danni/" title="Открийте как Quality Unit защитава вашите данни с нашата Политика за личните данни. Разберете как използваме бисквитки и събираме информация за подобряване на услугите. Посетете ни за повече информация и сигурност в онлайн пространството." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/privacy-policy/" title="Zjistěte, jak LiveAgent chrání vaše data pomocí bezpečnostních zásad a cookies. Transparentní přístup k ochraně soukromí uživatelů." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/privacy-policy/" title="Læs LiveAgents Privatlivspolitik om sikker datahåndtering, sletning og opbevaring. Beskyt dine oplysninger med tillid." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/privacy-policy/" title='Learn how LiveAgent protects your data with transparent privacy policies, secure practices, and cookie management. Your privacy, our priority!"' hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/privaatsuspoliitika/" title="Tutvu LiveAgenti privaatsuspoliitikaga, mis selgitab andmekaitset, küpsiste kasutust ja turvameetmeid. Hoolime Sinu privaatsusest!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/politica-de-privacidad/" title="Descubre cómo LiveAgent protege tus datos con medidas de seguridad avanzadas. Elimina o administra tu información fácilmente. ¡Conócenos!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/politique-de-confidentialite/" title="Découvrez la politique de confidentialité de LiveAgent : protection des données, suppression sur demande, gestion des cookies et bien plus. Visitez-nous !" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/politiki-aporritou/" title="Μάθετε για την πολιτική απορρήτου της LiveAgent. Προστατεύουμε τα δεδομένα σας με ασφάλεια και διαφάνεια. Ζητήστε διαγραφή όποτε θέλετε!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/politika-privatnosti/" title="Saznajte kako Quality Unit štiti vašu privatnost uz P3P standarde. Transparentno prikupljanje i korištenje podataka za vašu sigurnost!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/informativa-privacy/" title="Scopri come Quality Unit protegge i tuoi dati con la nostra Informativa Privacy. Sicurezza, trasparenza e rispetto per la tua privacy!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/privatuma-noteikumi/" title="Quality Unit's Privacy Policy ensures the protection of your personal data, adhering to P3P standards for enhanced user control. Learn how we collect, store, and manage data, including cookies, with options for data deletion and account management. Secure your privacy today!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/privatumo-politika/" title="Sužinokite, kaip „Quality Unit“ rūpinasi jūsų privatumu ir užtikrina duomenų saugumą. Skaitykite mūsų privatumo politiką dabar!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/adatvedelmi-szabalyzat/" title="Ismerje meg a LiveAgent adatvédelmi szabályzatát! Fedezze fel, hogyan óvjuk adatait, és biztosítjuk az adatbiztonságot. Látogasson el most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/privacy-beleid/" title='Ontdek hoe LiveAgent uw privacy beschermt met P3P-praktijken, veilige dataopslag en cookies voor een betere gebruikerservaring."' hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/retningslinjer-for-personvern/" title="Oppdag hvordan Quality Unit beskytter ditt personvern med våre detaljerte retningslinjer. Vi følger P3P-praksis for å sikre sikkerhet og konfidensialitet av dataene dine. Lær mer om datainnsamling, informasjonskapsler, og dine rettigheter til datafjerning. Beskytt informasjonen din med LiveAgent – klikk for å lese mer!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/polityka-prywatnosci/" title="Poznaj zasady ochrony danych osobowych Quality Unit na stronie LiveAgent. Dowiedz się, jak zabezpieczamy Twoje dane, jakie informacje zbieramy i w jakich celach je wykorzystujemy. Zachowujemy poufność i nie ujawniamy danych bez Twojej zgody. Odwiedź naszą stronę, aby poznać szczegóły polityki prywatności oraz jak pliki cookie wspierają Twoje doświadczenia użytkownika." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/politica-de-confidentialitate/" title="Află cum LiveAgent protejează confidențialitatea și securitatea datelor tale. Politică transparentă, sprijin complet și control al cookie-urilor!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/politika-konfidencialnosti/" title="Политика конфиденциальности компании Quality Unit подробно описывает, как собираются и используются ваши данные, включая файлы cookie и платежную информацию. Мы защищаем вашу конфиденциальность, следуя протоколу P3P, и применяем данные для улучшения наших услуг и обеспечения безопасности. Узнайте, как мы обеспечиваем защиту ваших данных и используем их только для улучшения работы наших продуктов и услуг." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/privacy-policy/" title="Zásady ochrany osobných údajov LiveAgent: Vaše údaje sú bezpečné s možnosťou vymazania na požiadanie. Spravujeme ich podľa P3P." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/politika-zasebnosti/" title="Spoznajte, kako LiveAgent skrbi za vašo zasebnost, varuje podatke in uporablja piškotke za izboljšanje storitev. Več na naši strani!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Ásia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/yinsi-zhengce/" title="了解 LiveAgent 隐私政策，保护您的数据安全，透明数据使用及 Cookie 政策，提供优化用户体验与服务支持。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/patakaran-sa-privacy/" title="Hindi namin isisiwalat ang iyong data maliban kung pinilit ng batas o kung pinapayagan mo. Magbasa nang higit pa tungkol sa patakaran sa privacy ng Quality Unit sa LiveAgent" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/chinh-sach-quyen-rieng-tu/" title="Khám phá Chính sách Quyền Riêng Tư của LiveAgent để bảo vệ dữ liệu của bạn với tiêu chuẩn P3P. An toàn, minh bạch, và bảo mật cao!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Oriente Médio</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/seyaset-el-khososia/" title="اكتشف سياسة الخصوصية لشركة Quality Unit على موقع LiveAgent. نحن ملتزمون بحماية بياناتك الشخصية، ونستخدم ممارسات P3P لضمان خصوصيتك. يمكنك طلب محو بياناتك في أي وقت، ولدينا عمليات أوتوماتيكية لمسح الحسابات المعلقة. نحن نجمع البيانات لتحسين خدماتنا وضمان تجربة مستخدم متميزة. تواصل معنا لأي استفسارات عبر info@liveagent.com." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">América</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/privacy-policy/" title='Learn how LiveAgent values your privacy with secure data handling, P3P compliance, data deletion options & cookie transparency. Contact us!"' hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.com.br/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </span> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copiado!"> <div class="Page"> <div class="wrapper"> <div class="Page__header"> <h1 id="h-pol-tica-de-privacidade">Política de Privacidade</h1> </div> <div class="Page__content Content"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com.br/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.67"> <p></p><p>Essa é a política de privacidade da Quality Unit. Nossa página inicial na Web localiza-se em <a href="http://www.qualityunit.com/" title="Discover Quality Unit's leading B2B cloud solutions since 2004. Enhance your customer service with LiveAgent, the top-rated multi-channel help desk software, and boost your affiliate programs with Post Affiliate Pro, trusted by 30,000+ businesses worldwide. Join top brands like Huawei and Orange in transforming your support and affiliate tracking. Visit now for exceptional tools and customer service!" hreflang="en">http://www.qualityunit.com</a>.<br> Se você tiver dúvidas sobre essa política, por favor entre em contato consco.</p> <h2 class="wp-block-heading" id="h-"></h2><p><strong>Coleta de Dados</strong></p> <p></p><p><strong>O Quality Unit</strong> preocupa-se com a sua privacidade, por isso nós seguimos o ‘The Platform for Privacy Preferences Project’ ou ‘P3P practices’. P3P foi elaborado para dar aos usuários da web um controle mais preciso de quais tipos de informações eles querem que sejam liberados.</p> <p>O Quality Unit reserva-se no direito de acessar um ou todas Suas contas, em ordem para responder Suas requisições para suporte técnico. Devemos manter salvaguardas administrativas, físicas e técnicas adequadas para a proteção da segurança, confidencialidade e integridade de seus dados. Não divulgaremos Seus dados, exceto se for exigido por lei ou se permitido por você.</p> <p>A política P3P declara os dados coletados em grupos (referidos como “statements”.) Nossa política contêm 4 grupos de dados. As práticas de dados de cada grupo serão destacadas separadamente abaixo:</p> <h2 id="h-grupo-de-informaes-de-log-de-acesso">Grupo de “Informações de Log de Acesso”</h2> <p></p><p>Quality Unit está coletando dados anônimos sobre o comportamento de usuários quando utilizam nossas soluções de software. Nós estamos monitorando esses dados para melhorar nosso produto e previnir bugs e interrupções não planejadas.<br><br>We collect the following information:</p> <ul class="wp-block-list"><li>‘Click-stream data’</li><li>Dados de uso da conta</li><li>Protocolo de elementos HTTP</li></ul> <p>Esse dado será usado para os seguintes propósitos:</p> <ul class="wp-block-list"><li>Conclusão e suporte da atividade atual</li><li>Adminstração do sistema e do web site</li><li>Pesquisa e Desenvolvimento</li><li>Melhoramento de nossos produtos e serviços</li></ul> <p>Esses dados serão utilizados exclusivamente pela Quality Unity e seus agentes. A seguir, explicamos por que esses dados são coletados. Nosso servidor Web coleta logs de acesso contendo essas informações.</p> <h2 id="h-grupo-de-cookies">Grupo de “Cookies”</h2> <p>Nós coletamos as seguintes informações:</p> <ul class="wp-block-list"><li>Cookies HTTP</li><li>Cookies Flash</li></ul> <p>Esse dado será usado para os seguintes propósitos:</p> <ul class="wp-block-list"><li>Pesquisa e desenvolvimento.</li><li>One-time tailoring.</li></ul> <p>Esses dados serão utilizados exclusivamente pela Quality Unity e seus agentes. A seguir, explicamos por que esses dados são coletados: Cookies são usados para rastrear visitantes ao nosso site, para podermos entender quais partes do site servem melhor para você. Também usamos cookies para permitir nosso servidor manter informação sobre o conteúdo do seu carrinho de compras</p> <h2 id="h-grupo-de-informao-de-transao-requirido">Grupo de “Informação de Transação” (requirido)</h2> <p>Nós coletamos as seguintes informações:</p> <ul class="wp-block-list"><li>Informações de contato físico</li><li>Informações de contato online</li><li>Dados demográficos </li><li>Informação de Compra</li></ul> <p>Esse dado será usado para os seguintes propósitos:</p> <ul class="wp-block-list"><li>Conclusão e suporte da atividade atual</li><li>Pesquisa e Desenvolvimento</li></ul> <p>Esses dados serão utilizados exclusivamente pela Quality Unity e seus agentes. Adicionalmente, os tipos seguintes de entidades recebem essa informação:</p> <ul class="wp-block-list"><li>Entrar em contato com visitantes para oferecer serviços e produtos</li></ul> <p>Esses dados serão utilizados exclusivamente pela Quality Unity e seus agentes. Adicionalmente, os tipos seguintes de entidades recebem essa informação:</p> <ul class="wp-block-list"><li>Serviços de entrega</li></ul> <p>A seguinte explicação é fornecida por que esse dado é coletado:</p> <ul class="wp-block-list"><li>Informações que nós coletamos em ordem para processar sua compra</li></ul> <h2 id="h-cookies"><strong>Cookies</strong></h2> <p>Cookies são uma tecnologia que pode ser usada para fornecer informações personalizadas de um site. Um cookie é um elemento de dados que um site pode enviar ao seu navegador, que pode então armazená-lo em seu sistema. Você pode configurar seu navegador para notificá-lo quando receber um cookie, dando-lhe a chance de decidir se deseja aceitá-lo.</p> <p>Os Flash Cookies (objetos compartilhados locais) são uma tecnologia oferecida pelo Macromedia Flash Player. Você pode definir as permissões do seu sistema operacional para que o navegador não consiga gravar nenhuma informação no seu disco para proteger sua privacidade. A próxima opção para evitar os cookies do Flash é desinstalar o Macromedia Flash Player do seu computador.</p> <p>Nosso site faz uso de Cookies. Cookies são usados para os seguintes propósitos:</p> <ul class="wp-block-list"><li>Segmentação de usuário</li><li>Pesquisa e Desenvolvimento</li></ul> <h2 id="h-compact-policy-summary"><strong>Compact Policy Summary</strong></h2> <p>A ‘compact policy’ no qual corresponde a essa política é:</p> <p>CP=NOI CURa ADMa DEVa TAIa CONa OUR DELa BUS IND PHY ONL UNI PUR COM NAV DEM STA</p> <p>A tabela seguinte explica o significado de cada campo no ‘compact policy’</p> <figure class="wp-block-table top"><table><tbody><tr><td><p><strong>Campo</strong></p></td><td><p><strong>Significado</strong></p></td></tr><tr><td>CP= </td><td>Este é o cabeçalho da ‘compact policy’; indica que o que se segue é uma política compacta P3P.</td></tr><tr><td>NOI</td><td>Nenhuma informação identificável é coletada, então nenhum acesso é possível.</td></tr><tr><td>CURa</td><td>Os dados são usados para a conclusão da atividade atual.</td></tr><tr><td>ADMa</td><td>Os dados são usados para administração do site.</td></tr><tr><td>DEVa</td><td>Os dados são usados para pesquisa e desenvolvimento</td></tr><tr><td>TAIa</td><td>Os dados são usados para ‘tailoring’ do site</td></tr><tr><td>CONa</td><td>Os dados são usados para entrar em contato com o usuário.</td></tr><tr><td>OUR</td><td>Os dados são concedidos a nós mesmos e aos nossos agentes.</td></tr><tr><td>DELa</td><td>Os dados são fornecidos para os serviços de entrega.</td></tr><tr><td>BUS</td><td>Nossas práticas de negócios especificam por quanto tempo os dados serão mantidos.</td></tr><tr><td>IND</td><td>Os dados serão mantidos indefinidamente.</td></tr><tr><td>PHY</td><td>As informações de contato físico são coletadas.</td></tr><tr><td>ONL </td><td>Informações de contato online são coletadas.</td></tr><tr><td>UNI</td><td>Identificadores únicos são coletados.</td></tr><tr><td>PUR</td><td>Informação de compra é coletado.</td></tr><tr><td>COM</td><td>Informação do computador é coletada.</td></tr><tr><td>NAV</td><td>Os dados de navegação e clickstream são coletados.</td></tr><tr><td>DEM</td><td>Os dados demográficos e socioeconômicos são coletados.</td></tr><tr><td>STA</td><td>Os dados state-management são coletados.</td></tr></tbody></table></figure> <p></p><p>A ‘compact policy’ é enviada ao servidor Web com os cookies. Para mais informações, veja o guia ‘P3P deployment’ em <a href="https://www.w3.org/TR/p3pdeployment/" target="_blank" rel="noreferrer noopener" urlslab_href_old="http://www.w3.org/TR/p3pdeployment" title="Deploy P3P on your site to enhance privacy transparency. Learn to create policy statements, reference files, and notify browsers effectively!">http://www.w3.org/TR/p3pdeployment</a>.</p> <h2 class="wp-block-heading"></h2><p><strong>Avaliação de Política</strong></p> <p>O navegador da Web avaliará ‘compact policty’ desta política sempre que for usada com um cookie. As ações do navegador da web dependerão do nível de privacidade que o usuário selecionou em seu navegador (baixo, médio, médio alto ou alto; o padrão é Médio. Além disso, o navegador de web examinará se a política do cookie é considerada satisfatória ou insatisfatório, se o cookie é um cookie de sessão ou persistente, e se o cookie é usado em um contexto próprio ou de terceiros.</p> <p></p><p><strong>Nota:</strong> sua avaliação é atualmente experimental e não deve ser considerada um substituto para o teste com um navegador da Web real.</p> <p></p><p><strong>Política Insatisfatória:</strong> esta ‘compact policy’ é considerada insatisfatória de acordo com as regras definidas pelo navegador da web. O comportamento do navegador da web em relação aos cookies definidos nesta política compacta é o seguinte:</p> <figure class="wp-block-table left top"><table><tbody><tr><td></td><td>Uso de Primeiros</td><td>Uso de Terceiros</td></tr><tr><td>Cookies Persistentes </td><td><p><strong>Baixo</strong>: Política satisfatória neste nível; cookies serão aceitos.<br><strong>Médio</strong>: A exclusão não é fornecida para todas as finalidades e destinatários insatisfatórios, portanto, o cookie será rebaixado para um cookie de sessão.<br><strong>Médio alto</strong>: Nenhum opt-out é fornecido, então o cookie será bloqueado.<br><strong>Alto</strong>: Como a ativação não é necessária, o cookie será <strong>bloqueado</strong>.</p></td><td><p><strong>Baixo</strong>: Política satisfatória neste nível; cookies serão aceitos.<br><strong>Médio</strong>: a exclusão não é fornecida para todas as finalidades e destinatários insatisfatórios, portanto, o cookie será rebaixado para um cookie de sessão.<br><strong>Médio alto</strong>: Nenhum opt-out é fornecido, então o cookie será bloqueado.<br><strong>Alto</strong>: como a ativação não é necessária, o cookie será <strong>bloqueado</strong>.</p></td></tr><tr><td>Cookies de Sessão </td><td><p><strong>Baixo</strong>: Política satisfatória neste nível; cookies serão aceitos.<br><strong>Médio</strong>: a exclusão não é fornecida para todas as finalidades e destinatários insatisfatórios, portanto, o cookie será rebaixado para um cookie de sessão.<br><strong>Médio alto</strong>: Nenhum opt-out é fornecido, então o cookie será bloqueado.<br><strong>Alto</strong>: como a ativação não é necessária, o cookie será <strong>bloqueado</strong>.</p></td><td><p><strong>Baixo</strong>: Política satisfatória neste nível; cookies serão aceitos.<br><strong>Médio</strong>: a exclusão não é fornecida para todas as finalidades e destinatários insatisfatórios, portanto, o cookie será rebaixado para um cookie de sessão.<br><strong>Médio alto</strong>: Nenhum opt-out é fornecido, então o cookie será bloqueado.<br><strong>Alto</strong>: como a ativação não é necessária, o cookie será <strong>bloqueado</strong>.</p></td></tr></tbody></table></figure> <p>Uma política considerada insatisfatória pelo Internet Explorer 6 contém certas categorias de dados que são usados ou compartilhados de uma maneira particular. Esta política é colocada na categoria insatisfatória, porque as seguintes categorias de dados estão associadas aos cookies desta política:</p> <ul class="wp-block-list"><li>As informações de contato físico são coletadas.</li><li>Informações de contato online são coletadas.</li></ul> <p>Adicionalmente, os dados são usados da seguinte maneira, marcando a política como insatisfatória:</p> <ul class="wp-block-list"><li>Os dados são usados para entrar em contato com o usuário.</li></ul> <p>Observe que permitir um ‘opt-out’ tornará esta política aceitável nas configurações Baixa e Média e em Médio Alto para uso de cookies primários. 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Migração fácil e suporte técnico disponível. Comece agora com um mês grátis!" hreflang="pt-br" onover-preload="1">Migração de dados</a></li> <li id="menu-item-74331"><a target="_blank" href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Status do sistema</a></li> <li id="menu-item-74332"><a target="_blank" href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Registro de alterações</a></li> <li id="menu-item-103626"><a href="https://www.liveagent.com.br/solicitacao-de-proposta/" title="Customize o LiveAgent para o seu negócio! Solicite uma proposta e descubra recursos premiados, integrações e suporte 24/7." hreflang="pt-br" onover-preload="1">Solicitação de proposta</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-78 widget_nav_menu"><div class="Footer__top__column__title h5">Empresa</div><div class="menu-footer-top-company-portuguese-container"><ul id="menu-footer-top-company-portuguese" class="menu"><li id="menu-item-454479"><a href="https://www.liveagent.com.br/sobre-nos/sobre-liveagent/" title="Descubra como o LiveAgent, pioneiro em software de help desk desde 2004, proporciona suporte ao cliente excepcional com chat ao vivo, emissão de tickets e mais. Junte-se a mais de 150 milhões de usuários e transforme seu atendimento ao cliente. Experimente grátis por 14 dias!" hreflang="pt-br" onover-preload="1">Sobre nós</a></li> <li id="menu-item-103607"><a href="https://www.liveagent.com.br/premios-certificados/" title="Descubra os prêmios e certificados que destacam o LiveAgent como líder em software de help desk e atendimento ao cliente. Com reconhecimento de organizações como Software Advice, Capterra e GetApp, oferecemos um serviço premiado, sem taxas de configuração, suporte 24/7 e a liberdade de cancelar a qualquer momento. Experimente gratuitamente e veja por que empresas como Forbes e Airbus confiam em nós." hreflang="pt-br" onover-preload="1">Prêmios e certificados</a></li> <li id="menu-item-748397"><a href="https://www.liveagent.com.br/historias-de-sucesso/" title='Descubra como empresas globais aumentam a satisfação e fidelidade com o LiveAgent. Leia histórias de sucesso inspiradoras!"' hreflang="pt-br" onover-preload="1">Avaliações de clientes</a></li> <li id="menu-item-949865"><a href="https://www.liveagent.com.br/integracoes/#parceiros-voip" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="pt-br" onover-preload="1">Parceiros VoIP</a></li> <li id="menu-item-103610"><a href="https://www.liveagent.com.br/programa-de-afiliados/" title="Ganhe até 30% de comissão com o Programa de Afiliados LiveAgent! Alta conversão e suporte dedicado. Junte-se agora!" hreflang="pt-br" onover-preload="1">Programa de afiliados</a></li> <li id="menu-item-748401"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Aviso legal</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-79 widget_nav_menu"><div class="Footer__top__column__title h5">Aprenda</div><div class="menu-footer-top-learn-portuguese-container"><ul id="menu-footer-top-learn-portuguese" class="menu"><li id="menu-item-748404"><a href="https://www.liveagent.com.br/blog/" title='Descubra dicas de atendimento ao cliente, software de help desk e estratégias para crescimento no blog da LiveAgent. Acesse agora!"' hreflang="pt-br" onover-preload="1">Blog</a></li> <li id="menu-item-748405"><a href="https://www.liveagent.com.br/glossario/" title='Descubra o glossário completo de termos de help desk e atendimento ao cliente! Simplifique sua experiência com definições claras e úteis."' hreflang="pt-br" onover-preload="1">Glossário</a></li> <li id="menu-item-748406"><a href="https://www.liveagent.com.br/academia/" title="Descubra dicas, teorias e práticas essenciais no LiveAgent Academy para elevar seu atendimento ao cliente e encantar seus consumidores!" hreflang="pt-br" onover-preload="1">Academia</a></li> <li id="menu-item-748407"><a href="https://www.liveagent.com.br/modelos-de-e-mail/" title="Descubra modelos de e-mail prontos para negócios, atendimento ao cliente e marketing. Economize tempo com templates profissionais e eficientes!" hreflang="pt-br" onover-preload="1">Modelos</a></li> <li id="menu-item-454483"><a href="https://www.liveagent.com.br/teste-de-digitacao/" title="Teste sua velocidade de digitação com LiveAgent! Melhore produtividade, resolva tickets rapidamente e encante clientes. Experimente grátis!" hreflang="pt-br" onover-preload="1">Teste de digitação</a></li> <li id="menu-item-748408"><a href="https://www.liveagent.com.br/calculadora-de-custos/" title="Descubra como economizar até 72% em suporte ao cliente com a calculadora LiveAgent. Sem taxas, suporte 24/7 e teste grátis de 30 dias!" hreflang="pt-br" onover-preload="1">Calculadora de custos</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-159 widget_nav_menu"><div class="Footer__top__column__title h5">Popular</div><div class="menu-footer-top-popular-portuguese-container"><ul id="menu-footer-top-popular-portuguese" class="menu"><li id="menu-item-949867"><a href="https://www.liveagent.com.br/software-de-base-de-conhecimento-2/" title='Conheça os 20 melhores softwares de base de conhecimento em 2024! Compare preços e recursos para otimizar a gestão da sua empresa."' hreflang="pt-br" onover-preload="1">Software de base de conhecimento</a></li> <li id="menu-item-748415"><a href="https://www.liveagent.com.br/software-de-atendimento-ao-consumidor/" title="Descubra os 20 melhores softwares de atendimento ao cliente de 2024! Explore opções com chat ao vivo, sistema de tickets e automação para fortalecer o relacionamento com seus clientes e melhorar a satisfação. Avalie vantagens, desvantagens e preços para escolher a solução ideal para o seu negócio." hreflang="pt-br" onover-preload="1">Softwares de atendimento ao cliente</a></li> <li id="menu-item-748416"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Sistemas telefônicos VoIP</a></li> <li id="menu-item-748418"><a href="https://www.liveagent.com.br/software-de-autoatendimento/" title="Descubra o melhor software de autoatendimento em 2024! Reduza custos, melhore o suporte e automatize soluções 24/7 com LiveAgent." hreflang="pt-br" onover-preload="1">Software de autoatendimento</a></li> <li id="menu-item-748419"><a href="https://www.liveagent.com.br/software-de-call-center-de-entrada/" title="O software de call center receptivo pode ajudá-lo a configurar um call center virtual. Saiba como em nosso guia completo." hreflang="pt-br" onover-preload="1">Software de call center receptivo</a></li> <li id="menu-item-748420"><a href="https://www.liveagent.com.br/software-de-gestao-de-reclamacoes/" title="Explore os 20 melhores sistemas de gestão de reclamações de clientes para 2024 e descubra como escolher o ideal para otimizar o atendimento ao cliente. Beneficie-se de insights sobre os principais fornecedores e recursos essenciais para resolver problemas de forma eficaz. Visite agora e transforme suas operações de atendimento!" hreflang="pt-br" onover-preload="1">Sistema de gestão de reclamações</a></li> <li id="menu-item-748421"><a href="https://www.liveagent.com/customer-portal-software/" urlslab_href_old="https://www.liveagent.com/blog/best-client-portal-software/" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US" onover-preload="1">Software de portal do cliente</a></li> <li id="menu-item-749443"><a href="/startups/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. 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