Unanswered questions

<!DOCTYPE html> <html lang="en"> <head> <meta name="robots" content="noindex, nofollow" />   <script async src="https://www.googletagmanager.com/gtag/js?id=G-3M6XJD4PXS"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-3M6XJD4PXS'); </script>  <script> document.addEventListener("DOMContentLoaded", (event) => { const currentUrl = window.location.href; const descriptionCheck = document.getElementsByClassName("wysiwyg-editor-profile__forum_new")[0]; const modalLogin = document.getElementById("modal_login"); const registerFormCheck = document.getElementsByName("register")[0]; if (currentUrl === "https://community.benchling.com/member/register") { if (modalLogin) { modalLogin.style.display = "none"; } if (registerFormCheck) { registerFormCheck.insertAdjacentHTML("afterend", '<div class="seperator--text"><span>or</span></div><div id="modal-login-insert"><h4>Benchling Employee? Login with SSO</h4><a class="btn--cta btn--sso qa-sso-saml_v2" style="width:100%;" href="https://community.benchling.com/ssoproxy/login?ssoType=saml" title="My environment">Employee Login</a></div>'); } } if (window.location.href.indexOf("https://community.benchling.com/topic/new") > -1) { if (descriptionCheck) { descriptionCheck.insertAdjacentHTML("beforebegin", '<div style="color:#00094C;font-size:14px;">Reminder: you are posting to a public forum. Do not share private information like API keys or passwords. Do not post personal or sensitive information you do not want made public.</div>'); } } }); </script> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link href="https://fonts.googleapis.com/css2?family=DM+Sans:opsz@9..40&family=Roboto&display=swap" rel="stylesheet"> <style> .quicklink__box { text-align: left !important; } .quicklink-text h3.card-widget-title { color: #000db5 !important; font-family: 'Roboto'; font-size: 22px; font-weight: 500; } .featured-topic.quicklink-text .card-widget-text { color: #000db5 !important; } </style> <meta charset="UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="format-detection" content="telephone=no"> <meta name="HandheldFriendly" content="true" /> <meta http-equiv="X-UA-Compatible" content="ie=edge"><script type="text/javascript">(window.NREUM||(NREUM={})).init={ajax:{deny_list:["bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"5364be9000",applicationID:"1016800273"};;/*! For license information please see nr-loader-rum-1.283.2.min.js.LICENSE.txt */ (()=>{var e,t,r={122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},217:(e,t,r)=>{"use strict";r.d(t,{D0:()=>m,gD:()=>v,xN:()=>h});r(860).K7.genericEvents;const n="experimental.marks",i="experimental.measures",o="experimental.resources",a=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var s=r(614),c=r(944),u=r(384),l=r(122);const d="[data-nr-mask]",f=()=>{const e={feature_flags:[],experimental:{marks:!1,measures:!1,resources:!1},mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},get feature_flags(){return e.feature_flags},set feature_flags(t){e.feature_flags=t},generic_events:{enabled:!0,autoStart:!0},harvest:{interval:30},jserrors:{enabled:!0,autoStart:!0},logging:{enabled:!0,autoStart:!0},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,autoStart:!0},performance:{get capture_marks(){return e.feature_flags.includes(n)||e.experimental.marks},set capture_marks(t){e.experimental.marks=t},get capture_measures(){return e.feature_flags.includes(i)||e.experimental.measures},set capture_measures(t){e.experimental.measures=t},capture_detail:!0,resources:{get enabled(){return e.feature_flags.includes(o)||e.experimental.resources},set enabled(t){e.experimental.resources=t},asset_types:[],first_party_domains:[],ignore_newrelic:!0}},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:s.wk,inactiveMs:s.BB},session_replay:{autoStart:!0,enabled:!1,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){a(t)?e.mask_selector="".concat(t,",").concat(d):""===t||null===t?e.mask_selector=d:(0,c.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){a(t)?e.block_selector+=",".concat(t):""!==t&&(0,c.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,c.R)(7,t)}},session_trace:{enabled:!0,autoStart:!0},soft_navigations:{enabled:!0,autoStart:!0},spa:{enabled:!0,autoStart:!0},ssl:void 0,user_actions:{enabled:!0,elementAttributes:["id","className","tagName","type"]}}},g={},p="All configuration objects require an agent identifier!";function m(e){if(!e)throw new Error(p);if(!g[e])throw new Error("Configuration for ".concat(e," was never set"));return g[e]}function h(e,t){if(!e)throw new Error(p);g[e]=(0,l.a)(t,f());const r=(0,u.nY)(e);r&&(r.init=g[e])}function v(e,t){if(!e)throw new Error(p);var r=m(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>d});var n=r(122),i=r(384),o=r(154),a=r(324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0,harvester:void 0},l={};function d(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!l[e])throw new Error("Runtime for ".concat(e," was never set"));return l[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");l[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(l[e],"harvestCount")||Object.defineProperty(l[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=l[e])}},324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,xv:()=>n});const n="1.283.2",i="PROD",o="CDN"},154:(e,t,r)=>{"use strict";r.d(t,{OF:()=>c,RI:()=>i,WN:()=>l,bv:()=>o,gm:()=>a,mw:()=>s,sb:()=>u});var n=r(863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=Boolean("hidden"===a?.document?.visibilityState),c=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),u=c&&"undefined"==typeof SharedWorker,l=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Date.now()-(0,n.t)())},687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>d,x3:()=>u});var n=r(836),i=r(606),o=r(860),a=r(646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};l(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),g(e,t,!1),s[e].size&&f(e))}function l(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function d(e="",t="feature",r=!1){if(l(e),!e||!s[e].get(t)||r)return g(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),g(e,t)})))}function g(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(990),o=r(371),a=r(646),s=r(607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},l={},d=!1;try{d=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=g(n),c=m(e),l=c.length,d=0;d<l;d++)c[d].apply(a,r);var p=v()[s[e]];p&&p.push([f,e,r,a]);return a},get:h,listeners:m,context:g,buffer:function(e,t){const r=v();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!v()[s[e]]},debugId:r,backlog:d?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:d};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function g(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=m(e).concat(t)}function m(e){return n[e]||[]}function h(t){return l[t]=l[t]||e(f,t)}function v(){return f.backlog}}(void 0,"globalEE"),l=(0,n.Zm)();l.ee||(l.ee=u)},646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(566).bz)()},566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,bz:()=>a});var n=r(154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}},614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(836),i=r(154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>l,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>d});var n=r(154),i=r(863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function l(e,t){a()[e]=t}function d(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},434:(e,t,r)=>{"use strict";r.d(t,{Jt:()=>o,YM:()=>c});var n=r(836),i=r(607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];l(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return l(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,l,d;try{a=this,o=[...arguments],l="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],l],e)}i(r+"start",[o,a,s],l,c);try{return d=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],l,c),e}finally{i(r+"end",[o,a,d],l,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function l(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},993:(e,t,r)=>{"use strict";r.d(t,{A$:()=>o,ET:()=>a,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o={OFF:0,ERROR:1,WARN:2,INFO:3,DEBUG:4,TRACE:5},a="log";n.K7.logging},773:(e,t,r)=>{"use strict";r.d(t,{z_:()=>o,XG:()=>s,TZ:()=>n,rs:()=>i,xV:()=>a});r(154),r(566),r(384);const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},344:(e,t,r)=>{"use strict";r.d(t,{G4:()=>i});var n=r(614);r(860).K7.sessionReplay;const i={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"};n.g.ERROR,n.g.FULL,n.g.OFF},234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(836),i=r(687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},603:(e,t,r)=>{"use strict";r.d(t,{j:()=>K});var n=r(860),i=r(555),o=r(371),a=r(908),s=r(836),c=r(687),u=r(289),l=r(154),d=r(944),f=r(773),g=r(384),p=r(344);const m=["setErrorHandler","finished","addToTrace","addRelease","recordCustomEvent","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],h=["setErrorHandler","finished","addToTrace","addRelease"];var v=r(863),b=r(614),y=r(993);var w=r(646),R=r(434);const A=new Map;function E(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,d.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,R.YM)(i),a=new w.y(s.P);a.level=n.level,a.customAttributes=n.customAttributes;const c=t[r]?.[R.Jt]||t[r];return A.set(c,a),o.inPlace(t,[r],"wrap-logger-",(()=>A.get(c))),i}function _(){const e=(0,g.pV)();m.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,d.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const x={};function N(e,t,g=!1){t||(0,c.Ak)(e,"api");const m={};var w=s.ee.get(e),R=w.get("tracer");x[e]=b.g.OFF,w.on(p.G4.REPLAY_RUNNING,(t=>{x[e]=t}));var A="api-",_=A+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),j(A,n,!0,o||null===r?"session":void 0)(t,r)}function k(){}m.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,w),function(e,t,r={},i=y.p_.INFO){(0,a.p)(f.xV,["API/logging/".concat(i.toLowerCase(),"/called")],void 0,n.K7.metrics,e),(0,a.p)(y.ET,[(0,v.t)(),t,r,i],void 0,n.K7.logging,e)}(w,e,t,r)},m.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,w),E(w,e,t,{customAttributes:r,level:i})},h.forEach((e=>{m[e]=j(A,e,!0,"api")})),m.addPageAction=j(A,"addPageAction",!0,n.K7.genericEvents),m.recordCustomEvent=j(A,"recordCustomEvent",!0,n.K7.genericEvents),m.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,j(A,"setPageViewName",!0)()},m.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,d.R)(40,typeof t)}else(0,d.R)(39,typeof e)},m.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,d.R)(41,typeof e)},m.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,d.R)(42,typeof e)},m.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,w),w.emit("manual-start-all")}catch(e){(0,d.R)(23,e)}},m[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,w)},m[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,w)},m.interaction=function(e){return(new k).get("object"==typeof e?e:{})};const T=k.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,w),g||(0,a.p)(_+"tracer",[(0,v.t)(),e,r],i,n.K7.spa,w),function(){if(R.emit((o?"":"no-")+"fn-start",[(0,v.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw R.emit("fn-err",[arguments,this,t],r),t}finally{R.emit("fn-end",[(0,v.t)()],r)}}}};function j(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,w),i&&(0,a.p)(e+t,[r?(0,v.t)():performance.now(),...arguments],r?null:this,i,w),r?void 0:this}}function I(){r.e(296).then(r.bind(r,778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,d.R)(27,e),w.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{T[e]=j(_,e,void 0,g?n.K7.softNav:n.K7.spa)})),m.setCurrentRouteName=g?j(_,"routeName",void 0,n.K7.softNav):j(A,"routeName",!0,n.K7.spa),m.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,w),(0,a.p)("err",[t,(0,v.t)(),!1,r,!!x[e]],void 0,n.K7.jserrors,w)},l.RI?(0,u.GG)((()=>I()),!0):I(),m}var k=r(217),T=r(122);const j={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},I={};var O=r(284);const S=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let P=!1;function K(e,t={},r,n){let{init:a,info:c,loader_config:u,runtime:d={},exposed:f=!0}=t;d.loaderType=r;const p=(0,g.pV)();c||(a=p.init,c=p.info,u=p.loader_config),(0,k.xN)(e.agentIdentifier,a||{}),function(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");I[e]=(0,T.a)(t,j);const r=(0,g.nY)(e);r&&(r.loader_config=I[e])}(e.agentIdentifier,u||{}),c.jsAttributes??={},l.bv&&(c.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,c);const m=(0,k.D0)(e.agentIdentifier),h=[c.beacon,c.errorBeacon];P||(m.proxy.assets&&(S(m.proxy.assets),h.push(m.proxy.assets)),m.proxy.beacon&&h.push(m.proxy.beacon),_(),(0,g.US)("activatedFeatures",O.B),e.runSoftNavOverSpa&&=!0===m.soft_navigations.enabled&&m.feature_flags.includes("soft_nav")),d.denyList=[...m.ajax.deny_list||[],...m.ajax.block_internal?h:[]],d.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,d),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=N(e.agentIdentifier,n,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=f),P=!0}},374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>u,K7:()=>s,P3:()=>c,XX:()=>i,qY:()=>n,v4:()=>a});const n="events",i="jserrors",o="browser/blobs",a="rum",s={ajax:"ajax",genericEvents:"generic_events",jserrors:i,logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},c={[s.pageViewEvent]:1,[s.pageViewTiming]:2,[s.metrics]:3,[s.jserrors]:4,[s.spa]:5,[s.ajax]:6,[s.sessionTrace]:7,[s.softNav]:8,[s.sessionReplay]:9,[s.logging]:10,[s.genericEvents]:11},u={[s.pageViewEvent]:a,[s.pageViewTiming]:n,[s.ajax]:n,[s.spa]:n,[s.softNav]:n,[s.metrics]:i,[s.jserrors]:i,[s.sessionTrace]:o,[s.sessionReplay]:o,[s.logging]:"browser/logs",[s.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>"nr-rum-1.283.2.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.283.2.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),l=0;l<u.length;l++){var d=u[l];if(d.getAttribute("src")==r||d.getAttribute("data-webpack")==t+o){s=d;break}}if(!s){c=!0;var f={296:"sha512-2Y8GMAOGF658KnXzOZ/v+DlLch8TBFvV0tTNnOy9wrpvtDa1t5CdZMyX+LubTymBlzPp6NUjllBghMCZqXBPmg=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var g=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(g.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=g.bind(null,s.onerror),s.onload=g.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={374:0,840:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.283.2.PROD"]=self["webpackChunk:NRBA-1.283.2.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(374);var e=i(944),t=i(344),r=i(566);class n{agentIdentifier;constructor(){this.agentIdentifier=(0,r.LA)(16)}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}recordCustomEvent(e,t){return this.#e("recordCustomEvent",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(217);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var l=i(603);var d=i(687),f=i(234),g=i(289),p=i(154),m=i(384);const h=e=>p.RI&&!0===(0,s.gD)(e,"privacy.cookies_enabled");function v(e){return!!(0,m.dV)().o.MO&&h(e)&&!0===(0,s.gD)(e,"session_trace.enabled")}var b=i(389);class y extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,d.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,b.J)((()=>{(0,d.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if(h(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(296).then(i.bind(i,861));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(!this.#t(this.featureName,o))return(0,d.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(296).then(i.bind(i,103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),t.runtime.harvester.initializedAggregates.push(this.featAggregate),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,d.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,g.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return v(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var w=i(630);class R extends y{static featureName=w.T;constructor(e,t=!0){super(e,w.T,t),this.importAggregator(e)}}var A=i(908),E=i(843),_=i(878),x=i(782),N=i(863);class k extends y{static featureName=x.T;constructor(e,t=!0){super(e,x.T,t),p.RI&&((0,E.u)((()=>(0,A.p)("docHidden",[(0,N.t)()],void 0,x.T,this.ee)),!0),(0,_.sp)("pagehide",(()=>(0,A.p)("winPagehide",[(0,N.t)()],void 0,x.T,this.ee))),this.importAggregator(e))}}var T=i(773);class j extends y{static featureName=T.TZ;constructor(e,t=!0){super(e,T.TZ,t),this.importAggregator(e)}}new class extends o{constructor(t){super(),p.gm?(this.features={},(0,m.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(R),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,l.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,m.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[R,k,j],loaderType:"lite"})})()})();</script> <link rel="shortcut icon" type="image/png" href="https://uploads-us-west-2.insided.com/benchling-en/attachment/889656c0-1ce3-4fa4-a429-8ac0844909a8_thumb.png" /> <title>Unanswered questions | Community</title> <meta name="description" content="On the Forum you can ask questions or take part in discussions."> <meta property="og:title" content="Unanswered questions | Community"/> <meta property="og:type" content="website" /> <meta property="og:url" content="https://community.benchling.com/search/activity/unanswered"/> <meta property="og:description" content="On the Forum you can ask questions or take part in discussions." /> <meta property="og:image" content="https://uploads-us-west-2.insided.com/benchling-en/attachment/80325c51-eefc-498a-95b2-feee094dff71_thumb.png"/> <meta property="og:image:secure_url" content="https://uploads-us-west-2.insided.com/benchling-en/attachment/80325c51-eefc-498a-95b2-feee094dff71_thumb.png"/> <style id="css-variables">@font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal } html {--borderradius-base: 4px;--config--main-border-base-color: #d5d7dbff;--config--main-button-base-font-color: #1a1a1a;--config--main-button-base-font-family: 'DM Sans', sans-serif;;--config--main-button-base-font-weight: 600;--config--main-button-base-radius: 3px;--config--main-button-base-texttransform: uppercase;--config--main-color-alert: #ed5937ff;--config--main-color-brand: #080fb5ff;--config--main-color-brand-secondary: #2b3af1ff;--config--main-color-contrast: #2aaae1;--config--main-color-day: #f0f2f6;--config--main-color-day-dark: #ededed;--config--main-color-day-light: #fff;--config--main-color-disabled: #f6f8faff;--config--main-color-dusk: #a7aeb5;--config--main-color-dusk-dark: #616a73;--config--main-color-dusk-light: #d5d7db;--config--main-color-highlighted: #B0DFF3;--config--main-color-info: #f79321ff;--config--main-color-night: #1a1a1aff;--config--main-color-night-inverted: #f5f5f5;--config--main-color-night-light: #2b2b2b;--config--main-color-success: #3cb54aff;--config--main-font-base-lineheight: 1.5;--config--main-font-base-stack: 'DM Sans', sans-serif;;--config--main-font-base-style: normal;--config--main-font-base-weight: normal;--config--main-font-secondary: 'DM Sans', sans-serif;;--config--main-fonts: @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal };--config--main-header-font-weight: 600;--config-anchor-base-color: #080fb5ff;--config-anchor-base-hover-color: #080fb5ff;--config-avatar-notification-background-color: #080fb5ff;--config-body-background-color: #f0f6feff;--config-body-wrapper-background-color: transparent;--config-body-wrapper-box-shadow: 0 0 0 transparent;--config-body-wrapper-max-width: 100%;--config-button-cancel-active-background-color: #DA5C5C;--config-button-cancel-active-border-color: #DA5C5C;--config-button-cancel-active-color: #fff;--config-button-cancel-background-color: #F76767;--config-button-cancel-border-color: #F76767;--config-button-cancel-border-radius: 3px;--config-button-cancel-border-width: 1px;--config-button-cancel-box-shadow: 0 0 0 transparent;--config-button-cancel-color: #fff;--config-button-cancel-hover-background-color: #DA5C5C;--config-button-cancel-hover-border-color: #DA5C5C;--config-button-cancel-hover-color: #fff;--config-button-cta-active-background-color: #383A9E;--config-button-cta-active-border-color: #322c74;--config-button-cta-active-border-width: 1px;--config-button-cta-active-box-shadow: 0 0 0 transparent;--config-button-cta-active-color: #ffffff;--config-button-cta-background-color: #000650;--config-button-cta-border-color: #000650;--config-button-cta-border-radius: 3px;--config-button-cta-border-width: 1px;--config-button-cta-box-shadow: 0 0 0 transparent;--config-button-cta-color: #ffffff;--config-button-cta-focus-background-color: #000546ff;--config-button-cta-focus-border-color: #070d9dff;--config-button-cta-focus-border-width: 1px;--config-button-cta-focus-color: #ffffff;--config-button-cta-hover-background-color: #2B3AF1;--config-button-cta-hover-border-color: #322c74;--config-button-cta-hover-border-width: 1px;--config-button-cta-hover-box-shadow: 0 0 0 transparent;--config-button-cta-hover-color: #ffffff;--config-button-cta-spinner-color: #fff;--config-button-cta-spinner-hover-color: #fff;--config-button-secondary-active-background-color: #383A9E;--config-button-secondary-active-border-color: #322c74;--config-button-secondary-active-border-width: 1px;--config-button-secondary-active-box-shadow: 0 0 0 transparent;--config-button-secondary-active-color: #ffffff;--config-button-secondary-background-color: #000650;--config-button-secondary-border-color: #000650;--config-button-secondary-border-radius: 3px;--config-button-secondary-border-width: 1px;--config-button-secondary-box-shadow: 0 0 0 transparent;--config-button-secondary-color: #fff;--config-button-secondary-focus-background-color: #1324efff;--config-button-secondary-focus-border-color: #1324efff;--config-button-secondary-focus-border-width: 1px;--config-button-secondary-focus-color: #fff;--config-button-secondary-hover-background-color: #383A9E;--config-button-secondary-hover-border-color: #322c74;--config-button-secondary-hover-border-width: 1px;--config-button-secondary-hover-box-shadow: 0 0 0 transparent;--config-button-secondary-hover-color: #ffffff;--config-button-secondary-spinner-color: #fff;--config-button-secondary-spinner-hover-color: #fff;--config-button-toggle-active-background-color: #5050d666;--config-button-toggle-active-border-color: #383A9E;--config-button-toggle-active-color: #383A9E;--config-button-toggle-background-color: #daf97261;--config-button-toggle-border-color: #DAF972;--config-button-toggle-border-radius: 3px;--config-button-toggle-border-width: 1px;--config-button-toggle-box-shadow: 0 0 0 transparent;--config-button-toggle-color: #01064F;--config-button-toggle-filled-background-color: #080fb5ff;--config-button-toggle-filled-color: #fff;--config-button-toggle-filled-pseudo-color: #fff;--config-button-toggle-filled-spinner-color: #fff;--config-button-toggle-focus-border-color: #070d9dff;--config-button-toggle-hover-background-color: #5050d633;--config-button-toggle-hover-border-color: #5050D6;--config-button-toggle-hover-color: #5050D6;--config-button-toggle-on-active-background-color: #fff;--config-button-toggle-on-active-border-color: #322c74;--config-button-toggle-on-active-color: #322c74;--config-button-toggle-on-background-color: #DAF972;--config-button-toggle-on-border-color: #01064F;--config-button-toggle-on-border-radius: 3px;--config-button-toggle-on-border-width: 1px;--config-button-toggle-on-box-shadow: 0 0 0 transparent;--config-button-toggle-on-color: #01064F;--config-button-toggle-on-hover-background-color: #fff;--config-button-toggle-on-hover-border-color: #5050D6;--config-button-toggle-on-hover-color: #322c74;--config-button-toggle-outline-background-color: #080fb5ff;--config-button-toggle-outline-color: #080fb5ff;--config-button-toggle-outline-pseudo-color: #080fb5ff;--config-button-toggle-outline-spinner-color: #080fb5ff;--config-content-type-article-color: #fff;--config-cookie-modal-background-color: rgba(60,60,60,.9);--config-cookie-modal-color: #fff;--config-create-topic-type-icon-color: #1a1a1aff;--config-cta-close-button-color: #a7aeb5;--config-cta-icon-background-color: #080fb5ff;--config-cta-icon-check: #fff;--config-editor-comment-toolbar-background-color: #fff;--config-editor-comment-toolbar-button-color: #1a1a1aff;--config-editor-comment-toolbar-button-hover-color: #080fb5ff;--config-footer-background-color: #1a1a1aff;--config-footer-color: #fff;--config-header-color: #1a1a1aff;--config-header-color-inverted: #f5f5f5;--config-hero-background-position: top left;--config-hero-color: #080db5ff;--config-hero-font-weight: bold;--config-hero-stats-background-color: #fff;--config-hero-stats-counter-font-weight: bold;--config-hero-text-shadow: none;--config-input-focus-color: #080fb5ff;--config-link-base-color: #1a1a1aff;--config-link-base-hover-color: #080fb5ff;--config-link-hover-decoration: none;--config-main-navigation-background-color: #080db5;--config-main-navigation-border-bottom-color: transparent;--config-main-navigation-border-top-color: transparent;--config-main-navigation-dropdown-background-color: #fff;--config-main-navigation-dropdown-color: #2b3346;--config-main-navigation-dropdown-font-weight: normal;--config-main-navigation-nav-color: rgb(255, 255, 255);--config-main-navigation-nav-font-weight: normal;--config-main-navigation-search-placeholder-color: #a7aeb5ff;--config-mention-selector-hover-selected-color: #fff;--config-meta-link-font-weight: normal;--config-meta-link-hover-color: #080fb5ff;--config-meta-text-color: #a7aeb5ff;--config-notification-widget-background-color: #f0f6feff;--config-notification-widget-color: #080db5ff;--config-pagination-active-page-color: #080fb5ff;--config-paging-item-hover-color: #080fb5ff;--config-pill-color: #fff;--config-powered-by-insided-display: visible;--config-profile-user-statistics-background-color: #fff;--config-sharpen-fonts: true;--config-sidebar-widget-color: #1a1a1aff;--config-sidebar-widget-font-family: 'DM Sans', sans-serif;;--config-sidebar-widget-font-weight: 600;--config-ssi-header-height: auto;--config-ssi-header-mobile-height: auto;--config-subcategory-hero-color: #ffffffff;--config-tag-modify-link-color: #080fb5ff;--config-tag-pill-background-color: #f8f8f8;--config-tag-pill-hover-background-color: #949bffff;--config-tag-pill-hover-border-color: #080fb5ff;--config-tag-pill-hover-color: #080fb5ff;--config-thread-list-best-answer-background-color: #3cb54a0d;--config-thread-list-best-answer-border-color: #3cb54aff;--config-thread-list-mod-break-background: #080fb50d;--config-thread-list-mod-break-border-color: #080fb5ff;--config-thread-list-sticky-topic-background: #080fb5f2;--config-thread-list-sticky-topic-border-color: #080fb5ff;--config-thread-list-sticky-topic-flag-color: #080fb5ff;--config-thread-list-topic-button-subscribe-border-width: 1px;--config-thread-list-topic-title-font-weight: bold;--config-thread-pill-answer-background-color: #3cb54aff;--config-thread-pill-author-background-color: #080fb5ff;--config-thread-pill-author-color: #fff;--config-thread-pill-question-background-color: #f79321ff;--config-thread-pill-question-color: #fff;--config-thread-pill-sticky-background-color: #080fb5ff;--config-thread-pill-sticky-color: #fff;--config-topic-page-answered-field-icon-color: #3cb54aff;--config-topic-page-answered-field-link-color: #080fb5ff;--config-topic-page-header-font-weight: 600;--config-topic-page-post-actions-active: #080fb5ff;--config-topic-page-post-actions-icon-color: #a7aeb5;--config-topic-page-quote-border-color: #d5d7dbff;--config-topic-question-color: #f79321ff;--config-widget-box-shadow: 0 2px 4px 0 rgba(0,0,0,0.08);--config-widget-cta-background-color: #ffffff00;--config-widget-cta-color: #080db5ff;--config-widget-tabs-font-weight: normal;--config-widget-tabs-forum-list-header-color: #1a1a1aff;--config-widget-tabs-forum-list-header-hover-color: #080fb5ff;--config-card-border-radius: 4px;--config-card-border-width: 0px;--config-card-background-color: #ffffff;--config-card-hover-background-color: #ffffff;--config-card-hover-title-color: #080DB5;--config-card-hover-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.08);--config-card-active-background-color: #ffffff;--config-sidebar-background-color: transparent;--config-sidebar-border-color: transparent;--config-sidebar-border-radius: 3px;--config-sidebar-border-width: 1px;--config-sidebar-shadow: 0 0 0 transparent;--config-sidebar-widget-username-color: #1a1a1aff;--config-username-hover-color: #080fb5ff;--config-username-hover-decoration: none;--config-content-type-survey-background-color: #322c75;--config-content-type-survey-color: #fff;--config-checkbox-checked-color: #322c75;--config-content-type-article-background-color: #322c75;--config-main-navigation-dropdown-hover-color: #322c75;--config-meta-icon-color: #a7aeb5;--config-tag-pill-border-color: #e3e4ec;--config-tag-pill-color: #2b3346;--config-username-color: #322c75;--config-widget-tabs-active-border-color: #322c75;--config-widgets-action-link-color: #322c75;--config-button-border-width: 1px;--config-button-border-radius: 2px;--config-button-cta-hover-border-radius: 3px;--config-button-cta-active-border-radius: 3px;--config-button-secondary-hover-border-radius: 3px;--config-button-secondary-active-border-radius: 3px;--config-button-toggle-hover-border-radius: 3px;--config-button-toggle-active-border-radius: 3px;--config-button-toggle-on-hover-border-radius: 3px;--config-button-toggle-on-active-border-radius: 3px;--config-button-cancel-hover-border-radius: 3px;--config-button-cancel-active-border-radius: 3px;--config-button-toggle-hover-border-width: 1px;--config-button-toggle-active-border-width: 1px;--config-button-toggle-on-hover-border-width: 1px;--config-button-toggle-on-active-border-width: 1px;--config-button-cancel-hover-border-width: 1px;--config-button-cancel-active-border-width: 1px;}</style> <div data-preact="shared/modules/Layout/Devtool/index" class="" data-props="{}"><undefined></undefined></div> <link href="https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/css/forum.css" id='main-css' rel="stylesheet" type="text/css" /> <script nonce="">if (!(window.CSS && CSS.supports('color', 'var(--fake-var)'))) { document.head.removeChild(document.getElementById('main-css')) document.write('<link href="/destination.css" rel="stylesheet" type="text/css"><\x2flink>'); }</script> <style> /* Note: We recommend inviting a professional web developer to work with Custom Css. Test your code on a staging environment before publishing. Please note that updates to the core platform could negatively affect your custom code. If you do not have access to a developer, inSided can provide Professional Services - please reach out to support@insided.com */ </style> </head> <body id="customcss" class="twig_site-forum forum--search"> <div data-preact="destination/modules/Accessibility/SkipToContent/SkipToContent" class="" data-props="{}"><a href="#main-content-target" class="skip-to-content-btn" aria-label="Skip to main content">Skip to main content</a></div> <div id="community-id" data-data=benchling-en ></div> <div id="device-type" data-data=desktop ></div> <main id='root' class='body-wrapper'> <div data-preact="mega-menu/index" class="" data-props="{"logo":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/adea65c3-9a86-410d-86c5-c596f7a32a44.png","newTopicURL":"\/topic\/new","groupCount":16,"communityCategoriesV2":[{"id":1,"type":0,"title":"Welcome","description":"Everything you need to know about this community","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":2,"type":0,"title":"Getting started in the community","description":"Learn how to use the community","thumbnailImage":"1d4884d9-8e37-429c-a0d4-df2253865893_thumb.png","parentId":1,"isContainer":false,"children":[],"visibleTopicsCount":9,"url":"https:\/\/community.benchling.com\/getting-started-in-the-community-2"},{"id":48,"type":0,"title":"General announcements \ud83d\udce3 ","description":"Announcements & messages from the Benchling team","thumbnailImage":null,"parentId":1,"isContainer":false,"children":[],"visibleTopicsCount":44,"url":"https:\/\/community.benchling.com\/general-announcements-48"}],"language":"en","visibleTopicsCount":53,"containerCategoriesCount":0,"contentCategoriesCount":2,"url":"https:\/\/community.benchling.com\/welcome-1"}],"knowledgeBaseCategoriesV2":[{"id":13,"type":1,"title":"Best Practices","description":"Discover best practice guides, product tutorials and more","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":14,"type":1,"title":"Benchling Best Practice Guides","description":"Discover Benchling created best practice guides for different products & use cases","thumbnailImage":null,"parentId":13,"isContainer":false,"children":[],"visibleTopicsCount":15,"url":"https:\/\/community.benchling.com\/benchling-best-practice-guides-14"},{"id":62,"type":1,"title":"Feature Deep Dives","description":"Go in-depth with Benchling experts about new and noteworthy features! ","thumbnailImage":null,"parentId":13,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/community.benchling.com\/feature-deep-dives-62"}],"language":"en","visibleTopicsCount":19,"containerCategoriesCount":0,"contentCategoriesCount":2,"url":"https:\/\/community.benchling.com\/best-practices-13"}],"communityCustomerTitle":"Benchling","ssoLoginUrl":"","showAuthPage":false,"items":[{"key":"community","visibility":true,"name":"Ask the Community"},{"key":"knowledgeBase","visibility":true,"name":"Learn"},{"key":"custom","visibility":false,"name":"Product Resources","url":"https:\/\/community.benchling.com\/p\/product?","external":false},{"key":"productUpdates","name":"Product News","visibility":true,"url":"\/product-updates"},{"key":"custom","visibility":false,"name":"Ideas","url":"https:\/\/community.benchling.com\/ideas","external":false},{"key":"ideation","visibility":true,"name":"Ideas","url":"\/ideas"},{"key":"custom","visibility":false,"name":"Learn","url":"https:\/\/community.benchling.com\/knowledge-base","external":false},{"key":"event","visibility":true,"name":"Events","url":"\/events"},{"key":"group","visibility":true,"name":"Groups","url":"\/groups"},{"key":"custom","visibility":false,"name":"Ask the Community","url":"https:\/\/community.benchling.com\/product-q-a-6","external":false},{"key":"custom","name":"Help Center","visibility":true,"url":"https:\/\/help.benchling.com\/hc\/en-us","external":true},{"key":"custom","visibility":true,"name":"Swag Store","url":"https:\/\/store.benchling.com\/","external":true},{"key":"spaces","name":"Spaces","visibility":false,"url":"\/spaces"}],"searchInfo":{"isFederatedSalesforceSearch":false,"isFederatedSkilljarSearch":false,"isFederatedFreshdeskSearch":false,"category":null,"isParentCategory":null,"isExtendableSearch":null},"permissions":{"ideation":false,"productUpdates":false},"enabledLanguages":[],"publishedLanguages":[{"id":"0653137f-b8ec-7346-8000-4c5952edc955","code":"en","iso":"en-us","locale":"en_US","name":"English","isEnabled":true,"isDefault":true,"isPublished":true}],"selectedLanguage":"en","isSpacesOnly":false,"phrases":{"Common":{"main.navigation.menu_label":"Menu","nav.title.forum.overview":"Home","nav.title.forum.recent.activity":"Recently active topics","nav.title.forum.activity.last.visit":"Active since last visit","nav.title.forum.unanswered.questions":"Unanswered questions","bb.spoiler.show-content":"Show content","bb.spoiler.hide-content":"Hide content","wrote":"wrote","js.attachments.place_in_text":"Place in text","js.attachments.show_as_attachment":"Show as attachment","js.attachments.delete":"Delete","js.uploader.error_file_type":"Sorry, we couldn't upload your file because we don't support that file type. Supported file types: {allowed_files_type}","js.uploader.error_file_size":"Sorry, we couldn\u2019t upload your file because it's too big. Maximum file size: {allowed_files_size}","content_type.label.idea":"Idea","js.uploader.error_on_upload":"Something went wrong, please check your link and try again."},"Forum":{"nav.title.knowledgebase":"Learn","nav.title.knowledgebase.overview":"Learn","nav.title.community":"Community","live.search.placeholder":"How can we help? Search for solutions, discuss best practices and more.","live.search.search.text":"Search:","live.search.no.result.found.text":"No results found for:","live.search.trending.text":"Trending","live.search.ask.question":"Ask a question, start a discussion or submit an idea","live.search.view.all":"See more","topic.form.type.discussion.label":"Start a conversation","content_type.label.article":"Article","content_type.label.question":"Question","answered.mark.title":"Solved","ask.question.title":"Ask question","ask.question.title.description":"Start your question with 'What', 'How' etc and phrase it like a question.","ask.question.optional.description":"Add description (optional)","cancel":"Cancel","create":"Create","title":"Title","Choose your subject":"Choose your subject","post.textarea.label":"Description","topic.editor.subforum.title":"Category","topic.first.reply.placeholder.textarea":"Add as many details as possible, by providing details you\u2019ll make it easier for others to reply","wysiwyg.h1.btn.title":"Large heading","wysiwyg.h3.btn.title":"Small heading","wysiwyg.embed.btn.title":"Embed media","wysiwyg.video_embed.btn.title":"Video embed","Save":"Save","Cancel":"Cancel","wysiwyg.submenu.title":"More options","wysiwyg.features.links.text_input":"Text","wysiwyg.features.links.link_input":"URL","wysiwyg.features.links.link_input.placeholder":"Paste a link","wysiwyg.modals.embed.title":"Embed media","wysiwyg.modals.embed.placeholder":"Paste a link to embed media. Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.","wysiwyg.modals.embed.submit":"Insert","wysiwyg.features.links.link_button":"Save","Upload image":"Upload image","o_embed.error.error_no_url":"Missing embed URL","o_embed.error.error_not_valid_url":"URL provided is not valid","o_embed.error.error_service_not_supported":"The provided domain is not supported","o_embed.error.error_not_retrieved":"Embed data could not be retrieved","go.to.homepage":"Go to homepage","My profile":"My profile","Topic|Topics":"Topic|Topics","Reply|Replies":"Reply|Replies","Solved":"Solved","header.profile.dropdown.subscriptions":"Subscriptions","Private messages":"Private messages","Settings":"Settings","Logout":"Log out"},"Control":{"editor.controls.quote":"Quote","editor.controls.spoiler":"Spoiler","editor.controls.code":"Code","editor.controls.url":"Url"}},"searchRevamp":true,"aiSearchSummary":false,"selectedTemplate":0}"><section class="main-navigation--wrapper header-navigation"><div class="main-navigation-sitewidth"><div class="header-navigation_logo-wrapper"><a target="_self" href="/" aria-label="Forum|go.to.homepage" class="header-navigation_logo-anchor" track="[object Object]"><img class="header-navigation_logo" title src="https://uploads-us-west-2.insided.com/benchling-en/attachment/adea65c3-9a86-410d-86c5-c596f7a32a44.png" alt="Benchling Logo" /></a></div><div class="header-navigation-items-wrapper"><div class="header-navigation-items_and_search"><div class="header-navigation-items_and_search-inner"><nav role="navigation"><ul class="header-navigation-items_menu"><li class="header-navigation_list-item main-menu" track="[object Object]"><div class="dropdown-container"><button id="community-categories" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <span style="display: flex; align-items: center;" class="main-menu-trigger"><span>Ask the Community</span><svg aria-hidden="true" width="16" height="16" class viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 8.58997L12 13.17L16.59 8.58997L18 9.99997L12 16L6 9.99997L7.41 8.58997Z" fill="currentColor"></path></svg></span></button><ul aria-labelledby="community-categories" Component="ul" tabIndex="-1" role="menu" class="dropdown dropdown--forums-overview is-hidden"><li aria-hidden="true" class="arrow is-hidden-S"></li><li class="main-menu-list--overflow-scroll"><ul class="main-menu-list main-menu-list--quicklinks"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1322-item-0" role="option"><a track="[object Object]" href="/community" class="main-menu-link link--text"></a></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1322-item-1" role="option"><a track="[object Object]" href="/search/activity/recent" class="main-menu-link link--text">Recently active topics</a></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1322-item-2" role="option"><a track="[object Object]" href="/search/activity/unanswered" class="main-menu-link link--text">Unanswered questions</a></li></ul><ul class="main-menu-list"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1322-item-3" role="option"><div><a id="mega-menu-category-1" track="[object Object]" href="https://community.benchling.com/welcome-1" title="Welcome" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Welcome</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1322-item-4" role="option"><div><a id="mega-menu-category-2" track="[object Object]" href="https://community.benchling.com/getting-started-in-the-community-2" title="Getting started in the community" topicsCount="9" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Getting started in the community</span><span class="text--meta">9</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1322-item-5" role="option"><div><a id="mega-menu-category-48" track="[object Object]" href="https://community.benchling.com/general-announcements-48" title="General announcements 馃摚 " topicsCount="44" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">General announcements 馃摚 </span><span class="text--meta">44</span></a></div></li></ul></li></ul></div></li><li class="header-navigation_list-item main-menu" track="[object Object]"><div class="dropdown-container"><button id="knowledgebase-categories" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <span style="display: flex; align-items: center;" class="main-menu-trigger"><span>Learn</span><svg aria-hidden="true" width="16" height="16" class viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 8.58997L12 13.17L16.59 8.58997L18 9.99997L12 16L6 9.99997L7.41 8.58997Z" fill="currentColor"></path></svg></span></button><ul aria-labelledby="knowledgebase-categories" Component="ul" tabIndex="-1" role="menu" class="dropdown dropdown--forums-overview is-hidden"><li aria-hidden="true" class="arrow is-hidden-S"></li><li class="main-menu-list--overflow-scroll"><ul class="main-menu-list main-menu-list--quicklinks"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1323-item-0" role="option"><a track="[object Object]" href="/knowledge-base" class="main-menu-link link--text">Learn</a></li></ul><ul class="main-menu-list"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1323-item-1" role="option"><div><a id="mega-menu-category-13" track="[object Object]" href="https://community.benchling.com/best-practices-13" title="Best Practices" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Best Practices</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1323-item-2" role="option"><div><a id="mega-menu-category-14" track="[object Object]" href="https://community.benchling.com/benchling-best-practice-guides-14" title="Benchling Best Practice Guides" topicsCount="15" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Benchling Best Practice Guides</span><span class="text--meta">15</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-1323-item-3" role="option"><div><a id="mega-menu-category-62" track="[object Object]" href="https://community.benchling.com/feature-deep-dives-62" title="Feature Deep Dives" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Feature Deep Dives</span><span class="text--meta">4</span></a></div></li></ul></li></ul></div></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-events" href="/events" target rel="noreferrer">Events</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-groups" href="/groups" target rel="noreferrer">Groups</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-help-center" href="https://help.benchling.com/hc/en-us" target="_blank" rel="noreferrer">Help Center</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-swag-store" href="https://store.benchling.com/" target="_blank" rel="noreferrer">Swag Store</a></li></ul></nav><div class="header-navigation-items_hamburger"><div class="slider-menu"><span class="slider-trigger"><svg width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M3 18H21V16H3V18ZM3 13H21V11H3V13ZM3 6V8H21V6H3Z" fill="currentColor"></path></svg></span><span></span></div></div><div class="header-navigation_logo-wrapper is-hidden-L"><a target="_self" href="/" aria-label="Forum|go.to.homepage" class="header-navigation_logo-anchor" track="[object Object]"><img class="header-navigation_logo" title src="https://uploads-us-west-2.insided.com/benchling-en/attachment/adea65c3-9a86-410d-86c5-c596f7a32a44.png" alt="Benchling Logo" /></a></div></div></div></div><section class="main-navigation--nav-buttons-wrapper" data-view="MainNavigation"><ul><li class="is-hidden-S"><a href="/topic/new" data-track="{"trigger":"navigation","type":"Topic Initiated"}" data-ga-track="{"eventCategory":"Homepage","eventAction":"Create topic clicked","eventLabel":{"Position":"Navigation"}}" class="menu-create-topic qa-menu-create-topic btn btn--cta" role="button" title><span aria-hidden="true" class="header-navigation-button-icon"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class><path d="M19 13H13V19H11V13H5V11H11V5H13V11H19V13Z"></path></svg></span><span></span></a></li><li><a role="button" href="#" class="header-login-button qa-header-login-button btn btn--secondary"><span aria-hidden="true" class="header-navigation-button-icon"><svg width="16" height="16" viewBox="0 0 24 24" fill="none"><path d="M12 12C14.21 12 16 10.21 16 8C16 5.79 14.21 4 12 4C9.79 4 8 5.79 8 8C8 10.21 9.79 12 12 12ZM12 14C9.33 14 4 15.34 4 18V20H20V18C20 15.34 14.67 14 12 14Z" fill="currentColor"></path></svg></span><span></span></a></li></ul></section></div></section></div> <div class="sitewidth flash-message-wrapper"> <div class="col"> <div class="module templatehead"> </div> </div> </div> <div data-preact="widget-notification/FeaturedTopicsWrapper" class="" data-props="{"widget":"featuredBanner"}"></div> <div data-preact="widget-breadcrumb/Breadcrumb" class="" data-props="{"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"\/search","title":"Search"}]}"><div class="sitewidth breadcrumb-container"><div class="col main-navigation--breadcrumb-wrapper widget--breadcrumb"><ul class="breadcrumb"><li class="breadcrumb-item qa-breadcrumb-community"><a class="breadcrumb-item-link" href="/"><i class="icon icon--caret-left is-visible-S"></i>Home</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-category"><span class="current"><i class="icon icon--caret-left is-visible-S"></i>Search</span><i class="icon icon--caret-right"></i></li></ul></div></div></div> <div class="sitewidth"> <div class="thread-list-title qa-subForum-header"> <h1 class="thread-list-view-title thread-subforum-title qa-page-title">Unanswered questions</h1> </div> <div class="col col--main has--side qa-div-main widget-wrapper"> <div class="list-widget-wrapper"> <header class="list__items--header qa-list-menu"> <div class="list__items--header-heading qa-thread-list-count"> 0 Topics </div> </header> <div class="thread-list-block thread-list-block--meta forum-list-view-spacing forum-list-view-spacing--v-s"> <p class="p--full-width"> <span>We couldn't find any results for</span> "<strong>Unanswered questions</strong>". <span>Please try again or create a topic.</span> </p> <a href="/topic/new" data-track='{"trigger":"widget","type":"Topic Initiated"}' class="btn--cta btn--new-topic qa-topic-new-button"> Create a topic </a> </div> </div> </div> <div class="col col--side qa-div-side"> <div class="module Sidebarmodule"> <div data-preact="widget-navigation/navigation-loader" class="box widget widget--navigation" data-props="{"title":"","categoriesV2":[{"id":1,"type":0,"title":"Welcome","description":"Everything you need to know about this community","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":2,"type":0,"title":"Getting started in the community","description":"Learn how to use the community","thumbnailImage":"1d4884d9-8e37-429c-a0d4-df2253865893_thumb.png","parentId":1,"isContainer":false,"children":[],"visibleTopicsCount":9,"url":"https:\/\/community.benchling.com\/getting-started-in-the-community-2"},{"id":48,"type":0,"title":"General announcements \ud83d\udce3 ","description":"Announcements & messages from the Benchling team","thumbnailImage":null,"parentId":1,"isContainer":false,"children":[],"visibleTopicsCount":44,"url":"https:\/\/community.benchling.com\/general-announcements-48"}],"language":"en","visibleTopicsCount":53,"containerCategoriesCount":0,"contentCategoriesCount":2,"url":"https:\/\/community.benchling.com\/welcome-1"}]}"></div> <div data-preact="widget-popular-tags/WidgetPopularTags.sync" class="" data-props="{"title":"Popular tags","amount":"20","config":{"id":"widget_3","widget_type":"tags","title":"Popular tags","pagesize":"20"}}"></div> </div> </div> </div> <div class="full-width Template-footer"> <div data-preact="powered-by-insided/index" class="powered-by-insided-footer" data-props="{"rootUrl":"community.benchling.com","termsConditions":"\/site\/terms","cookieConfig":{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}},"communityVisibility":"public","isGuestUser":true,"phrases":{"Forum":{"branded.back_to_top":"Back to top","Terms & Conditions":"Terms & Conditions","cookiepolicy.link":"Cookie settings"}}}"><div class="Template-footer"><div class="sitewidth box box--blend" data-component="scrollTopStickyButton"><div class="templatefoot"><a href="https://www.gainsight.com/customer-communities/" class="logo-gainsight" title="Visit Gainsight.com" target="_blank" rel="noreferrer" aria-label="Powered by Gainsight"><span class="is-hidden">Powered by Gainsight</span></a></div><div class="templatefoot-privacy-links"><a href="/site/terms" aria-label="Terms & Conditions">Terms & Conditions</a><a href="#" aria-label="Cookie settings">Cookie settings</a></div><span class="scroll-to-top-sticky-button js-scrollto widget--base-shadow is-hidden-S custom-scroll-to-top" title="Back to top" aria-label="Back to top"></span></div></div></div> </div> <a href="/topic/new" aria-label="Create topic" data-track='{"trigger":"floating button","type":"Topic Initiated"}' role="button" class="btn--cta btn--create-topic btn--fixed btn--fixed__bottom is-visible-S qa-menu-create-topic"> <span class="icon icon--pen icon--auto-width" aria-hidden="true"></span> </a> <div class="modals box is-hidden js-legacy-modals"> <div class="qa-register-modal" data-helper="modal" data-data='{"modal_id": "register", "mainClass": "modal--register"}' id="modal_register" > <label for="" > </label> <h2> </h2> <p>Note: If you are a Benchling customer, be sure to use your work email address. Much of the Benchling Community is only available to customers so this will ensure you receive full access to the platform. </br></br> Already have an account? <a class="js-open-modal qa-register-have-account-link" data-modal="login">Login</a> </p> <div id="modal_login" > <h4>Benchling Employee? Login with SSO </h4> <a class="btn--cta btn--sso qa-sso-saml_v2" href="https://community.benchling.com/ssoproxy/login?ssoType=saml" title="My environment"> Benchling Employee Login </a> <div class="seperator--text"><span>or</span></div> </div> <form name="register" method="post" action="/member/register" class="form js-ajax-form--registration" novalidate="novalidate"> <div class="js-notification "> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_username"> Username * </label> </div> <div class="second"> <input type="text" id="register_user_username" name="register[user][username]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_email"> E-mail address * </label> </div> <div class="second"> <input type="email" id="register_user_email" name="register[user][email]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label" for="register_customfield_5"> Company * </label> </div> <div class="second"> <input type="text" id="register_customfield_5" name="register[customfield][5]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{"single":"{n} character left","plural":"{n} characters left"}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label" for="register_customfield_6"> Job Title * </label> </div> <div class="second"> <input type="text" id="register_customfield_6" name="register[customfield][6]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{"single":"{n} character left","plural":"{n} characters left"}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label" for="register_customfield_9"> First Name * </label> </div> <div class="second"> <input type="text" id="register_customfield_9" name="register[customfield][9]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{"single":"{n} character left","plural":"{n} characters left"}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" data-private="1" data-private-label="Private" data-private-description="Only you and moderators can see this information" class="label" for="register_customfield_10"> Last Name <div data-view="Tooltip" class="tooltip tooltip--day text--normal"> <span class="text--meta tooltip-trigger js-tooltip-trigger">(Private)</span> <div class="tooltip__content tooltip__content--profile js-tooltip-content"> Only you and moderators can see this information </div> </div> * </label> </div> <div class="second"> <input type="text" id="register_customfield_10" name="register[customfield][10]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{"single":"{n} character left","plural":"{n} characters left"}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_password"> Password * </label> </div> <div class="second"> <input type="password" id="register_user_password" name="register[user][password]" required="required" /> </div> </div> <div class="form__row"> <div class="first choices--stacked fancyselect"> <input type="checkbox" id="register_terms" name="register[terms]" required="required" value="1" /> <label for="register_terms" class="required"> I agree to the <a target="_blank" href="/site/terms">Terms and Conditions</a> and the <a target="_blank" href=https://www.benchling.com/privacy-policy>Privacy Policy</a> </label> </div> </div> <div class="email_repeat"> <div class="form__row"> <div class="first"> <label class="label" for="register_email_repeat"> loginBox.register.email_repeat </label> </div> <div class="second"> <input type="text" id="register_email_repeat" name="register[email_repeat]" /> </div> </div> </div> <button type="submit" id="register_submit" name="register[submit]" class="btn btn--cta btn--full-width"> Register </button> <input type="hidden" id="register_is_invite" name="register[is_invite]" /> <input type="hidden" id="register__token" name="register[_token]" value="mWOJSm7AKe5ofY3_GezXCSSIVRiOr7h5GNFMsuaXxHU" /> </form> <script type="application/javascript"> if (document.querySelector('.email_repeat')) { document.querySelector('.email_repeat').style.display = 'none' } //invite tricks if(document.querySelector('#register_is_invite') && document.querySelector('#register_is_invite').value) { let name = document.querySelector('#register_user_username'); if (name.value === '--removed--') { name.value = '' } let email = document.querySelector('#register_user_email') email.readOnly = 1 email.classList.add('register_user_email--disabled') } </script> </div> <div class="qa-login-modal" data-helper="modal" data-data='{"modal_id": "login", "mainClass": "modal--login"}' id="modal_login" > <label for=""> </label> <h2>Login to the community</h2> <p>No account yet? <a class="js-open-modal" data-modal="register">Create an account</a> </p> <h4>Benchling Employee? Login with SSO </h4> <a class="btn--cta btn--sso qa-sso-saml_v2" href="https://community.benchling.com/ssoproxy/login?ssoType=saml" title="My environment"> Benchling Employee Login </a> <div class="seperator--text"><span>or</span></div> <form name="login" method="post" action="/member/login" class="form js-ajax-form--login"> <div class="js-notification"> </div> <div class="form__row"> <div class="first"> <label class="label required" for="login_usernameOrEmail"> Username or Email </label> </div> <div class="second"> <input type="text" id="login_usernameOrEmail" name="login[usernameOrEmail]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label class="label required" for="login_password"> Password </label> </div> <div class="second"> <input type="password" id="login_password" name="login[password]" required="required" /> </div> </div> <div class="form__row"> <div class="first choices--stacked fancyselect"> <input type="checkbox" id="login_remember" name="login[remember]" value="1" /> <label for="login_remember"> Remember me </label> </div> </div> <button type="submit" id="login_submit" name="login[submit]" disabled="" class="btn btn--cta btn--full-width disabled"> Log in </button> <div class="box__pad box--note box--blend"> <a href="#" class="js-open-modal" data-modal="forgot" tabindex="-1">Forgot password?</a> </div> <input type="hidden" id="login__token" name="login[_token]" value="GBpPZ2LXGbCR3rIQ3iTsLe5SNSEp1WtqtaACsH5ay10" /> </form> </div> <div class="qa-forgot-modal" data-helper="modal" data-data='{"modal_id": "forgot", "mainClass": "modal--forgot"}' id="modal_forgot" > <p>Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.</p> <form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__1209519756"> <div class="js-notification"> </div> <div class="form__row"> <div class="first"> <label class="label required" for="forgotPassword_username"> Enter your e-mail address </label> </div> <div class="second"> <input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required" /> </div> </div> <div class="form-row first"> <button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> Send </button> <a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login">Back to overview</a> </div> <input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="Kg2KR8xTYyseaVqoUPj-ZWF8wd3fSEbcO5K51IuQU4s" /> </form> </div> <div class="attachments--modal" data-helper="modal" data-data='{"modal_id": "attachments-pending-modal"}'> <h2>Scanning file for viruses.</h2> <p>Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.</p> <a href="#" class="mfp-close btn--cta">OK</a> </div> <div class="attachments--modal" data-helper="modal" data-data='{"modal_id": "attachments-infected-modal"}'> <h2>This file cannot be downloaded</h2> <p>Sorry, our virus scanner detected that this file isn't safe to download.</p> <a href="#" class="mfp-close btn--cta">OK</a> </div> </div> <script> window.appState = { appName: 'forum', activeHubModules: [], activeEntities: {"topic":true,"replies":true,"userRoles":true,"userSignature":true,"userCustomTitle":true}, } </script> <div><script type="text/javascript">window.inSidedData = {"communityId":"benchling-en","environment":"production","language":"en","device":"desktop","user":{"userid":null,"name":"guest","role":"roles.guest","mainRole":"roles.guest","rank":"","avatar":"","rankIcon":"","rankName":"","isModerator":false,"pmUnreadCount":0,"pmTotalCount":0,"topicsCount":0,"repliesCount":0,"solvedCount":0,"loginSource":null,"registerSource":null},"page":{"pageNumber":1,"name":"Unanswered questions","path":"Benchling:Search:Unanswered questions","section":"Search","site":"Benchling","title":"Unanswered questions","url":"/search/activity/unanswered","firstRender":false},"form":{"name":"","step":""},"content":{"category":{"id":null,"title":null,"type":null},"topic":{"id":null,"title":null,"type":null,"content_type":null,"source_id":null,"created":null,"replies":null,"is_sticky":null,"prefix":null,"tags":null},"post":{"id":null},"path":":"},"search":{"phrase":null,"count":""}}</script></div> <div data-preact="cookie-banner/index" class="" data-props="{"level":1,"termsConditions":"\/site\/terms","cookieConfig":{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}},"phrases":{"Forum":{"cookiepolicy.title":"Cookie policy","cookiepolicy.content":"We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. For California, residents we do not sell your personal information. <a href=\"https:\/\/www.benchling.com\/privacy-policy\">Learn more about our cookies.<\/a>","cookiepolicy.button":"Accept cookies","cookiepolicy.button.deny":"Deny all","cookiepolicy.link":"Cookie settings","cookiepolicy.modal.title":"Cookie settings","cookiepolicy.modal.content":"We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. <a href=\"{link}\">Learn more about our cookies.<\/a>","cookiepolicy.modal.level1":"Basic<br>Functional","cookiepolicy.modal.level2":"Normal<br>Functional + analytics","cookiepolicy.modal.level3":"Complete<br>Functional + analytics + social media + embedded videos"}}}"></div> <div class="ssi ssi-footer custom-footer"> </div> <input id="csrftoken" type="hidden" value="R6GiAA8USyKwe-TPsep59d_qzrjYoXADbFwgjGUcNXw"/> <div data-preact="site-wide/index" class="" data-props="{}"><div></div></div> <script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/600.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/498.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/755.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/794.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/18.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/621.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/911.js'></script><script crossorigin='anonymous' src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/preact-app.js' id='insided-preact-app' data-basepath='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/' data-environment='production' data-region='us-west-2' data-communityId='benchling-en' data-modules='["badges","reputation","unreadPostCounter","metadataPostDetails","ideation","subforumSubscription","mentions","privateMessage","TopicSocialShare","fileAttachments","channelConfiguration","pageConfiguration","webmasterManagement","nonModeratorsCanUploadImagesAndVideos","knowledgeBase","event","eventEngagement","publicTagManagement","publicTagAutoSuggestion","publicTagDestination","integrationsApi","integrationsApps","userOverviewStatistics","rank","salesforceCrm","salesforceFederatedSearch","salesforceCaseEscalation","salesforceSyncAccountData","zendeskFederatedSearch","zendeskTicketEscalation","thirdPartyScripts","customCss","pointSystem","ideationV2","analyticsV2","engagementDashboard","analyticsV2SelfService","analyticsV2ProductFeedback","privateGroup","moderationOverviewBetaDefault","emailCampaigns","imageResizingAndAlignment","richTopicCards","productAreas","productUpdates","productboardIntegration","freshdeskV2","convertQuestionsToIdeas","skilljarFederatedSearch","loginWithEmail","hiddenGroup","NewUICardGroupOverview","enableGroupTags","CommunityOverview","changeAuthorOfPublishedContent","thoughtIndustries","intercomFederatedSearch","intercomCreateConversations","aiFeaturesForCM","aiFeatures","trackingEnabled","ccRebranding","contentInPreferredLanguage","searchRevamp","widgetSiteIdentity","eventSubscriptions","searchRevampForAllRoles","aiFeedback","customizationSettings","multiLanguage","platformVisibility","experimentalFeatures","userRoles","userProfileFields","userProfileOverview","userGroups","registrationRules","topicsCreate","moderationHome","moderationOverview","draftContent","spamContent","systemEmails","emailSuppression","userOverview","userSegments","analyticsMetadata","analyticsExport","translations","widgetsSettings","selfServiceSSO","customPages","contentHelpfulness","moderationLabels","metadataSettings","automationRules","preModerationRules","moderationNotifications","spamPrevention","seoManagement","categorySettings","CommunityOverviewOpenForAllUsers","adminSeats","articleScheduling","articleToProductUpdateConversion","bannerWidget","controlSideMenu","conversationalWidget","cookiebar","destinationCustomization","emailTemplate","emoji","group","knowledgeBaseOverviewOpenForAllUsers","selfBadges","selfServiceSso","subtitleAndBackgroundToWidgets","teamNotes","topicHelpfulness","userManagement","widgetLibrary","zapier","newTopicModerationPage","productUpdateAttachments","eventsUpdates","eventsOverviewPagination","dynamicContentWidget","notificationCenter","biToolsConnector"]' data-userPermissions='{"readableCategories":[],"permissions":[]}' data-cssLink='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/css/forum.css' data-defaultCdn='' data-fb-app-id='' data-communityUrl='https://community.benchling.com' data-controlUrl='https://benchling-en.insided.com' data-eventLogger='https://t3t09eztsd.execute-api.us-west-2.amazonaws.com/v1/event' data-application='forum' data-cookieConfig='{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}}' data-defaultCookieLevel='1' nonce='' data-search='{"client_id":"2BDID0VSM6","token":"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","basicToken":"Yjg1NjBiNzg1MzBiYTc5ZDRmZTNlZGI2MDQzMDNjZmVhOTA5MmYxNTAwZDg1N2Y2NjEwMmY2ZTg3NDFjNDRlYWZpbHRlcnM9cHVibGljX3JlY29yZCUzQXRydWUmcmVzdHJpY3RJbmRpY2VzPWJlbmNobGluZy1lbiUyQSZxdWVyeUxhbmd1YWdlcz0lNUIlMjJlbiUyMiU1RCZ2YWxpZFVudGlsPTE3NDAyNzQ0NDI=","isZendeskFederatedSearchEnabled":true,"hiddenCategories":[]}' data-selectedCookieLevel='1'></script> <script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/600.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/755.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/729.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/18.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/911.js'></script><script src="https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/app.js" id="insided-app" data-basepath="https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/js/" nonce="" data-environment="production" data-region="us-west-2" data-communityId="benchling-en" data-modules='["badges","reputation","unreadPostCounter","metadataPostDetails","ideation","subforumSubscription","mentions","privateMessage","TopicSocialShare","fileAttachments","channelConfiguration","pageConfiguration","webmasterManagement","nonModeratorsCanUploadImagesAndVideos","knowledgeBase","event","eventEngagement","publicTagManagement","publicTagAutoSuggestion","publicTagDestination","integrationsApi","integrationsApps","userOverviewStatistics","rank","salesforceCrm","salesforceFederatedSearch","salesforceCaseEscalation","salesforceSyncAccountData","zendeskFederatedSearch","zendeskTicketEscalation","thirdPartyScripts","customCss","pointSystem","ideationV2","analyticsV2","engagementDashboard","analyticsV2SelfService","analyticsV2ProductFeedback","privateGroup","moderationOverviewBetaDefault","emailCampaigns","imageResizingAndAlignment","richTopicCards","productAreas","productUpdates","productboardIntegration","freshdeskV2","convertQuestionsToIdeas","skilljarFederatedSearch","loginWithEmail","hiddenGroup","NewUICardGroupOverview","enableGroupTags","CommunityOverview","changeAuthorOfPublishedContent","thoughtIndustries","intercomFederatedSearch","intercomCreateConversations","aiFeaturesForCM","aiFeatures","trackingEnabled","ccRebranding","contentInPreferredLanguage","searchRevamp","widgetSiteIdentity","eventSubscriptions","searchRevampForAllRoles","aiFeedback","customizationSettings","multiLanguage","platformVisibility","experimentalFeatures","userRoles","userProfileFields","userProfileOverview","userGroups","registrationRules","topicsCreate","moderationHome","moderationOverview","draftContent","spamContent","systemEmails","emailSuppression","userOverview","userSegments","analyticsMetadata","analyticsExport","translations","widgetsSettings","selfServiceSSO","customPages","contentHelpfulness","moderationLabels","metadataSettings","automationRules","preModerationRules","moderationNotifications","spamPrevention","seoManagement","categorySettings","CommunityOverviewOpenForAllUsers","adminSeats","articleScheduling","articleToProductUpdateConversion","bannerWidget","controlSideMenu","conversationalWidget","cookiebar","destinationCustomization","emailTemplate","emoji","group","knowledgeBaseOverviewOpenForAllUsers","selfBadges","selfServiceSso","subtitleAndBackgroundToWidgets","teamNotes","topicHelpfulness","userManagement","widgetLibrary","zapier","newTopicModerationPage","productUpdateAttachments","eventsUpdates","eventsOverviewPagination","dynamicContentWidget","notificationCenter","biToolsConnector"]' data-cssLink='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/dist/css/forum.css' data-defaultCdn='https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/control/assets' data-fb-app-id='' data-language='en'></script><script nonce="">app.init([{"model":"csrf","data":{"name":"yip_csrf_token","token":"R6GiAA8USyKwe-TPsep59d_qzrjYoXADbFwgjGUcNXw"}},{"el":".js-ajax-form--registration","component":"ajax-form"},{"el":".js-ajax-form--login","component":"ajax-form"},{"el":"#form--forgot__1209519756","component":"ajax-form"},{"el":".js-open-modal","helper":"show-modal"},{"data":{"map":null,"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"\/search","title":"Search"}]},"component":"tracker"},{"el":"body","helper":"collapse"},{"el":"body","helper":"ajax-link"},{"model":"global_translations","data":{"ajax-form":{"connection_error":"Unable to submit form. Please refresh the page and try again."},"modal":{"close":"Close","loading":"Loading","gallery_previous":"Previous","gallery_next":"Next","gallery_counter":"%curr% of %total%","image_error":"The image could not be loaded","content_error":"The content could not be loaded"}}},{"view":"MainNavigation","el":".js-main-navigation"}]);</script> </main> <script src="https://dowpznhhyvkm4.cloudfront.net/2025-02-21-14-21-16-55cfe49db1/control/assets/common/js/jquery.yiiactiveform.js" nonce=""></script> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"5364be9000","applicationID":"1016800273,438654967,16947947","transactionName":"YgFTY0QFW0sHUkVQWVtLcFRCDVpWSXhfal9RAVVrdQtbTBReXVVTRzhiUlcWVlAlXl9NRFoIXVJES1RbElhHUEJM","queueTime":0,"applicationTime":296,"atts":"TkZEFQwfSBREUBMDTUgZ","errorBeacon":"bam.nr-data.net","agent":""}</script></body> </html>

CINXE.COM

Unanswered questions | Community