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But sometimes, connecting to your warehouse doesn\u2019t go smoothly. If you experience issues connecting to your warehouse, this guide\u00a0is for you. The goal of this guide is to:<\/p><ol start=\"1\"><li>\t<p>Provide some general guidelines on how to diagnose connection issues<\/p>\t<\/li>\t<li>\t<p>Provide a list of commonly encountered issues and suggested solutions<\/p>\t<\/li>\t<li>\t<p>Provide a space for community members to help each other solve warehouse connectivity issues! If you\u2019re running into an issue yourself, chances are, other members of the community may have run into the same one.<\/p>\t<\/li><\/ol><h3 id=\"Note-on-Third-Party-Tools\">Note on Third Party Tools<\/h3><p>Please note that while we provide the Data Warehouse for use however you would like, Benchling does not provide guarantees on third party tools you may use to connect. Some tools include Power BI, Tableau, and ETLeap. If you are running into issues with these tools, we encourage you to first check out the documentation specific to that tool and then ask for help here from the Community.<\/p><p>Here are some links to documentation for some third party tools:<\/p><ul><li>Power Query (similar to Power BI): <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-query\/connectors\/postgresql?utm_source=chatgpt.com\">Power Query PostgreSQL connector - Power Query<\/a><\/li>\t<li>Tableau: <a href=\"https:\/\/help.tableau.com\/current\/pro\/desktop\/en-us\/examples_postgresql.htm\">PostgreSQL Connector - Tableau<\/a><\/li>\t<li>ETLeap: <a href=\"https:\/\/docs.etleap.com\/docs\/documentation\/46f6cec986388-postgre-sql\">PostgreSQL | Documentation<\/a><\/li><\/ul><h3 id=\"Tips-on-Diagnosing-Issues\">Tips on Diagnosing Issues<\/h3><p>First, take a look at the list of frequently encountered issues below. If none of the resolutions provided work, <strong>please ask your firewall\/networking IT team to assist you with connecting<\/strong>. We very frequently find that connection issues are due to firewalls blocking the connection to the warehouse. Please ask your firewall IT team to monitor the system while you try to connect; more likely than not, they can provide logs that describe why the connection failed. These logs usually point to the source of the problem.<\/p><p>If the logs do not allow you to fully solve the problem, then please post here so that other Community members may be able to help out.<\/p><h3 id=\"Frequently-Encountered-Issues\">Frequently Encountered Issues<\/h3><p>Here\u2019s a list of issues customers have encountered in the past along with potential solutions. If your issue is not on this list, please post a comment below to ask for help from the Community!<\/p><ul><li>\t<p>SSL SYSCALL errors. If you receive an SSL SYSCALL error, make sure you are using the correct credentials and password, and <em>pay close attention<\/em> to the following error text.<\/p>\t<ul><li>\t\t<p>If the following text mentions \u201cEOF detected,\u201d it is likely that your warehouse has experienced a tiny blip in availability, causing a temporary reboot. Since this issue is transient, please try connecting again to the warehouse after a few moments. Example:<\/p>\t\t<code>port 5432 failed: SSL SYSCALL error: EOF detected connection to server at \"postgres-warehouse.&lt;subdomain&gt;.benchling.com\" (&lt;IP Address&gt;), port 5432 failed: FATAL<\/code><\/li>\t\t<li>\t\t<p>If the following text mentions \u201cConnection Reset By Peer,\u201d it is exceedingly likely that a <strong>firewall on your side<\/strong> is preventing the warehouse connection. The \u201cPeer\u201d here is referring to your firewall. Please ask your networking\/firewall IT team to help diagnose this issue. Usually, when you attempt to connect to the warehouse, the firewall will produce logs that will help you all understood the root problem. Example:<\/p>\t\t<code>(&lt;IP Address&gt;), port 5432 failed: server closed the connection unexpectedly This probably means the server terminated abnormally before or while processing the request. SSL SYSCALL error: Connection reset by peer<\/code><\/li>\t\t<li>\t\t<p>If the following text mentions \u201cFATAL: no pg_hba.conf entry for host..\u201d it is very likely that you are <strong>not connecting with SSL\/TLS<\/strong>. Please see our documentation on how to connect with SSL\/TLS: <a href=\"https:\/\/docs.benchling.com\/docs\/getting-started#warehouse-configuration\">Overview &amp; Getting started<\/a>. It is also possible that you may be attempting to connect with an SSL\/TLS connection, but your firewall or VPN is not allowing the SSL\/TLS to go through. As such, please work with your networking\/firewall IT team if you believe you\u2019re connecting with SSL\/TLS. We have even seen cases where an ODBC tool is claiming to connect with SSL\/TLS but in reality is not. Ultimately, the \u201cpeer\u201d here may be referring to the warehouse or your firewall.<\/p>\t\t<code>SSL SYSCALL error: Connection reset by peer connection to server at \"postgres-warehouse.&lt;subdomain&gt;.benchling.com\" (&lt;IP Adress&gt;), port 5432 failed: FATAL: no pg_hba.conf entry for host \"&lt;IP Address&gt;\", user \"u$example\", database \"warehouse\", no encryption<\/code><\/li>\t<\/ul><\/li>\t<li>\t<p>An error of the form \u201cno pg_hba.conf entry for host..\u201d<\/p>\t<ul><li>\t\t<p>Please see above the section referring to this under the \u201cSSL SYSCALL\u201d section above--it\u2019s possible that you receive this error without an accompanying \u201cSSL SYSCALL\u201d text. However, the resolution is very likely the same: please check that you are connecting with SSL\/TLS.<\/p>\t\t<\/li>\t<\/ul><\/li>\t<li>\t<p>When you try to connect, the connection attempt seems to take a while and then ultimately fails.<\/p>\t<ul><li>\t\t<p>Your Benchling tenant and warehouse may have IP allowlisting involved; see our documentation there: <a href=\"https:\/\/help.benchling.com\/hc\/en-us\/articles\/26753271917709-Self-Serve-IP-Allowlist-Configuration\">Self-Serve IP Allowlist Configuration<\/a>. Please double check with your Benchling admins if this is the case. If so, make sure you\u2019re attempting to connect to the warehouse via an allowed IP address.<\/p>\t\t<\/li>\t<\/ul><\/li>\t<li>\t<p>You know you use a firewall to manage connections to the data warehouse. However, you use the IP address of the warehouse in the firewall itself, and this IP address seems to have changed, causing the firewall to disallow connections to the warehouse.<\/p>\t<ul><li>\t\t<p>Because of our data warehouse architecture (i.e. that fact that it is built on AWS), the IP address of the warehouse itself may change at any time due to factors outside of our control.<strong> Please use the URL of the warehouse<\/strong> (e.g. \u201cpostges-warehouse.&lt;subdomain&gt;.benchling.com\u201d) in your firewall instead.<\/p>\t\t<\/li>\t<\/ul><\/li><\/ul><p><strong>Ask the Community!<\/strong><br \/>Have any questions or issues not addressed above? Or have you successfully solved a connection issue for your own team? Please comment\u00a0below so we can help each other out!<\/p>","id":1346,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/2e9abd51-794e-4740-a4b9-dcb26414dde9_thumb.png","label":"","replyCount":0,"views":95,"post":{"id":4932,"author":{"id":1302,"url":"\/members\/thomasxiong-1302","name":"thomasxiong","avatar":"","userTitle":"Benchling Employee","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"ae2c440c-ff08-44dd-857d-6ded9f7f1e78.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/ae2c440c-ff08-44dd-857d-6ded9f7f1e78.png","avatarIcon":"efa0ed0f-14f5-46fc-9bae-fb5453a32c57_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/efa0ed0f-14f5-46fc-9bae-fb5453a32c57_thumb.png","name":"Benchling Employee"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>There are a variety of ways to connect to your Benchling Data Warehouse. But sometimes, connecting to your warehouse doesn\u2019t go smoothly. If you experience issues connecting to your warehouse, this guide\u00a0is for you. The goal of this guide is to:<\/p><ol start=\"1\"><li>\t<p>Provide some general guidelines on how to diagnose connection issues<\/p>\t<\/li>\t<li>\t<p>Provide a list of commonly encountered issues and suggested solutions<\/p>\t<\/li>\t<li>\t<p>Provide a space for community members to help each other solve warehouse connectivity issues! If you\u2019re running into an issue yourself, chances are, other members of the community may have run into the same one.<\/p>\t<\/li><\/ol><h3 id=\"Note-on-Third-Party-Tools\">Note on Third Party Tools<\/h3><p>Please note that while we provide the Data Warehouse for use however you would like, Benchling does not provide guarantees on third party tools you may use to connect. Some tools include Power BI, Tableau, and ETLeap. If you are running into issues with these tools, we encourage you to first check out the documentation specific to that tool and then ask for help here from the Community.<\/p><p>Here are some links to documentation for some third party tools:<\/p><ul><li>Power Query (similar to Power BI): <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-query\/connectors\/postgresql?utm_source=chatgpt.com\">Power Query PostgreSQL connector - Power Query<\/a><\/li>\t<li>Tableau: <a href=\"https:\/\/help.tableau.com\/current\/pro\/desktop\/en-us\/examples_postgresql.htm\">PostgreSQL Connector - Tableau<\/a><\/li>\t<li>ETLeap: <a href=\"https:\/\/docs.etleap.com\/docs\/documentation\/46f6cec986388-postgre-sql\">PostgreSQL | Documentation<\/a><\/li><\/ul><h3 id=\"Tips-on-Diagnosing-Issues\">Tips on Diagnosing Issues<\/h3><p>First, take a look at the list of frequently encountered issues below. If none of the resolutions provided work, <strong>please ask your firewall\/networking IT team to assist you with connecting<\/strong>. We very frequently find that connection issues are due to firewalls blocking the connection to the warehouse. Please ask your firewall IT team to monitor the system while you try to connect; more likely than not, they can provide logs that describe why the connection failed. These logs usually point to the source of the problem.<\/p><p>If the logs do not allow you to fully solve the problem, then please post here so that other Community members may be able to help out.<\/p><h3 id=\"Frequently-Encountered-Issues\">Frequently Encountered Issues<\/h3><p>Here\u2019s a list of issues customers have encountered in the past along with potential solutions. If your issue is not on this list, please post a comment below to ask for help from the Community!<\/p><ul><li>\t<p>SSL SYSCALL errors. If you receive an SSL SYSCALL error, make sure you are using the correct credentials and password, and <em>pay close attention<\/em> to the following error text.<\/p>\t<ul><li>\t\t<p>If the following text mentions \u201cEOF detected,\u201d it is likely that your warehouse has experienced a tiny blip in availability, causing a temporary reboot. Since this issue is transient, please try connecting again to the warehouse after a few moments. Example:<\/p>\t\t<code>port 5432 failed: SSL SYSCALL error: EOF detected connection to server at \"postgres-warehouse.&lt;subdomain&gt;.benchling.com\" (&lt;IP Address&gt;), port 5432 failed: FATAL<\/code><\/li>\t\t<li>\t\t<p>If the following text mentions \u201cConnection Reset By Peer,\u201d it is exceedingly likely that a <strong>firewall on your side<\/strong> is preventing the warehouse connection. The \u201cPeer\u201d here is referring to your firewall. Please ask your networking\/firewall IT team to help diagnose this issue. Usually, when you attempt to connect to the warehouse, the firewall will produce logs that will help you all understood the root problem. Example:<\/p>\t\t<code>(&lt;IP Address&gt;), port 5432 failed: server closed the connection unexpectedly This probably means the server terminated abnormally before or while processing the request. SSL SYSCALL error: Connection reset by peer<\/code><\/li>\t\t<li>\t\t<p>If the following text mentions \u201cFATAL: no pg_hba.conf entry for host..\u201d it is very likely that you are <strong>not connecting with SSL\/TLS<\/strong>. Please see our documentation on how to connect with SSL\/TLS: <a href=\"https:\/\/docs.benchling.com\/docs\/getting-started#warehouse-configuration\">Overview &amp; Getting started<\/a>. It is also possible that you may be attempting to connect with an SSL\/TLS connection, but your firewall or VPN is not allowing the SSL\/TLS to go through. As such, please work with your networking\/firewall IT team if you believe you\u2019re connecting with SSL\/TLS. We have even seen cases where an ODBC tool is claiming to connect with SSL\/TLS but in reality is not. Ultimately, the \u201cpeer\u201d here may be referring to the warehouse or your firewall.<\/p>\t\t<code>SSL SYSCALL error: Connection reset by peer connection to server at \"postgres-warehouse.&lt;subdomain&gt;.benchling.com\" (&lt;IP Adress&gt;), port 5432 failed: FATAL: no pg_hba.conf entry for host \"&lt;IP Address&gt;\", user \"u$example\", database \"warehouse\", no encryption<\/code><\/li>\t<\/ul><\/li>\t<li>\t<p>An error of the form \u201cno pg_hba.conf entry for host..\u201d<\/p>\t<ul><li>\t\t<p>Please see above the section referring to this under the \u201cSSL SYSCALL\u201d section above--it\u2019s possible that you receive this error without an accompanying \u201cSSL SYSCALL\u201d text. However, the resolution is very likely the same: please check that you are connecting with SSL\/TLS.<\/p>\t\t<\/li>\t<\/ul><\/li>\t<li>\t<p>When you try to connect, the connection attempt seems to take a while and then ultimately fails.<\/p>\t<ul><li>\t\t<p>Your Benchling tenant and warehouse may have IP allowlisting involved; see our documentation there: <a href=\"https:\/\/help.benchling.com\/hc\/en-us\/articles\/26753271917709-Self-Serve-IP-Allowlist-Configuration\">Self-Serve IP Allowlist Configuration<\/a>. Please double check with your Benchling admins if this is the case. If so, make sure you\u2019re attempting to connect to the warehouse via an allowed IP address.<\/p>\t\t<\/li>\t<\/ul><\/li>\t<li>\t<p>You know you use a firewall to manage connections to the data warehouse. However, you use the IP address of the warehouse in the firewall itself, and this IP address seems to have changed, causing the firewall to disallow connections to the warehouse.<\/p>\t<ul><li>\t\t<p>Because of our data warehouse architecture (i.e. that fact that it is built on AWS), the IP address of the warehouse itself may change at any time due to factors outside of our control.<strong> Please use the URL of the warehouse<\/strong> (e.g. \u201cpostges-warehouse.&lt;subdomain&gt;.benchling.com\u201d) in your firewall instead.<\/p>\t\t<\/li>\t<\/ul><\/li><\/ul><p><strong>Ask the Community!<\/strong><br \/>Have any questions or issues not addressed above? Or have you successfully solved a connection issue for your own team? Please comment\u00a0below so we can help each other out!<\/p>","url":"\/benchling-best-practice-guides-14\/warehouse-connectivity-troubleshooting-guide-1346?postid=4932#post4932","creationDate":"2025-01-13T20:27:56+0000","relativeCreationDate":"1 month ago"},"contentType":"article","type":1,"likes":0,"hasCurrentUserLiked":false,"hasBestAnswer":false},{"url":"https:\/\/community.benchling.com\/feature-deep-dives-62\/introducing-fieldsets-1394","title":"Introducing Fieldsets","description":"<p><span style=\"color:#000000;\">Hi Benchling Community, the Schemas Team is excited to introduce Fieldsets!\u00a0<\/span><\/p><p><span style=\"color:#000000;\">Fieldsets is a new data modeling concept that allows you to improve the way you model your science using schemas in Benchling. The tool is specifically designed to help you model rich and varied scientific data relationships in the Registry. Fieldsets define the common set of structural constraints that can be applied to one or more schemas, providing you with the ability to group a set of schemas with common schema fields by defining a common Category for the group.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">Before Fieldsets, you may have needed to create \u201cwide\u201d schemas with lots of optional fields to satisfy the needs of multiple teams that used them, or you may have needed to create \u201cAny Entity\u201d links so you had the option to link multiple schemas to a single entity field for lineage tracking.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">With Fieldsets, you can create a single Fieldset and apply it across multiple schemas and leverage our new Category links to specify the exact set of schemas that can be linked to that field.\u00a0<\/span><br \/>\u00a0<\/p><p><span style=\"color:#000000;\"><img src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcLLHkJaM_PNL9a23q6026OMMWPVmV-EYtcQ840y47hZRHY-2sYX27WEwRgNCsTt8AvcwNREH501nyQzaygNk06n4FEnv1ZbTVF0-9MBdn8Vb6kobC4QQ56Wcv4VukXv59ujeVf?key=Ks5hug2V2VSI-aU0cSBRZ8W3\" width=\"624\" alt=\"AD_4nXcLLHkJaM_PNL9a23q6026OMMWPVmV-EYtcQ840y47hZRHY-2sYX27WEwRgNCsTt8AvcwNREH501nyQzaygNk06n4FEnv1ZbTVF0-9MBdn8Vb6kobC4QQ56Wcv4VukXv59ujeVf?key=Ks5hug2V2VSI-aU0cSBRZ8W3\" \/><\/span><\/p><p>\u00a0<\/p><p><span style=\"color:#000000;\">As a result, configuring Fieldsets in your tenant will allow you to:\u00a0<\/span><\/p><ul><li><span style=\"color:#000000;\">Standardize the definition of schema fields that apply across the tenant in order to drive efficiency and improved data governance\u00a0<\/span><\/li>\t<li><span style=\"color:#000000;\">Improve data quality by minimizing mistakes caused by \u201cAny Entity\u201d links by introducing Category links which allow you to create entity links for the group of schemas that apply the same Fieldset<\/span><\/li>\t<li><span style=\"color:#000000;\">Enforce unique Registry IDs, naming templates, and uniqueness constraints across multiple schemas through the Fieldset\u00a0<\/span><\/li><\/ul><p><span style=\"color:#000000;\">Fieldsets will be auto-enabled, and tenant admins will be able to configure them in the Registry Settings menu.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">For more details, check out the how-to resources in our <\/span><a href=\"https:\/\/help.benchling.com\/hc\/en-us\/sections\/6504732309773-Registry-configuration\" rel=\"nofollow ugc\"><span style=\"color:#1155cc;\"><u>Help Center<\/u><\/span><\/a><span style=\"color:#000000;\">. We also have a new course in <\/span><a href=\"https:\/\/benchling.docebosaas.com\/learn\/course\/288\/how-to-configure-fieldsets?generated_by=19063&amp;hash=e94ae62ebdeb704f321ee1267152332cdd7c54fb\" rel=\"nofollow ugc\"><span style=\"color:#1155cc;\"><u>Benchling Learning Labs<\/u><\/span><\/a><span style=\"color:#000000;\"> that provides the same how-to overview as well as some tips and tricks to help speed up your team\u2019s adoption of the tool.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">As you transition to using Fieldsets, we welcome any and all feedback. Our goal is to build features that save you time, improve data quality, and make governance more streamlined. Your feedback helps us ensure that we\u2019ve been able to do that and influences how we continue to develop our features.<\/span><\/p>","id":1394,"featuredImage":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/31721ab0-d671-492f-bcf2-41601119ae0b_thumb.png","label":"","replyCount":5,"views":186,"post":{"id":5097,"author":{"id":1832,"url":"\/members\/john-vogt-1832","name":"john.vogt","avatar":"","userTitle":"Benchling Employee","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"ae2c440c-ff08-44dd-857d-6ded9f7f1e78.png","iconUrl":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/ae2c440c-ff08-44dd-857d-6ded9f7f1e78.png","avatarIcon":"efa0ed0f-14f5-46fc-9bae-fb5453a32c57_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/efa0ed0f-14f5-46fc-9bae-fb5453a32c57_thumb.png","name":"Benchling Employee"},"userLevel":1,"badges":[],"isBanned":false},"content":"<p><span style=\"color:#000000;\">Hi Benchling Community, the Schemas Team is excited to introduce Fieldsets!\u00a0<\/span><\/p><p><span style=\"color:#000000;\">Fieldsets is a new data modeling concept that allows you to improve the way you model your science using schemas in Benchling. The tool is specifically designed to help you model rich and varied scientific data relationships in the Registry. Fieldsets define the common set of structural constraints that can be applied to one or more schemas, providing you with the ability to group a set of schemas with common schema fields by defining a common Category for the group.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">Before Fieldsets, you may have needed to create \u201cwide\u201d schemas with lots of optional fields to satisfy the needs of multiple teams that used them, or you may have needed to create \u201cAny Entity\u201d links so you had the option to link multiple schemas to a single entity field for lineage tracking.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">With Fieldsets, you can create a single Fieldset and apply it across multiple schemas and leverage our new Category links to specify the exact set of schemas that can be linked to that field.\u00a0<\/span><br \/>\u00a0<\/p><p><span style=\"color:#000000;\"><img src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcLLHkJaM_PNL9a23q6026OMMWPVmV-EYtcQ840y47hZRHY-2sYX27WEwRgNCsTt8AvcwNREH501nyQzaygNk06n4FEnv1ZbTVF0-9MBdn8Vb6kobC4QQ56Wcv4VukXv59ujeVf?key=Ks5hug2V2VSI-aU0cSBRZ8W3\" width=\"624\" alt=\"AD_4nXcLLHkJaM_PNL9a23q6026OMMWPVmV-EYtcQ840y47hZRHY-2sYX27WEwRgNCsTt8AvcwNREH501nyQzaygNk06n4FEnv1ZbTVF0-9MBdn8Vb6kobC4QQ56Wcv4VukXv59ujeVf?key=Ks5hug2V2VSI-aU0cSBRZ8W3\" \/><\/span><\/p><p>\u00a0<\/p><p><span style=\"color:#000000;\">As a result, configuring Fieldsets in your tenant will allow you to:\u00a0<\/span><\/p><ul><li><span style=\"color:#000000;\">Standardize the definition of schema fields that apply across the tenant in order to drive efficiency and improved data governance\u00a0<\/span><\/li>\t<li><span style=\"color:#000000;\">Improve data quality by minimizing mistakes caused by \u201cAny Entity\u201d links by introducing Category links which allow you to create entity links for the group of schemas that apply the same Fieldset<\/span><\/li>\t<li><span style=\"color:#000000;\">Enforce unique Registry IDs, naming templates, and uniqueness constraints across multiple schemas through the Fieldset\u00a0<\/span><\/li><\/ul><p><span style=\"color:#000000;\">Fieldsets will be auto-enabled, and tenant admins will be able to configure them in the Registry Settings menu.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">For more details, check out the how-to resources in our <\/span><a href=\"https:\/\/help.benchling.com\/hc\/en-us\/sections\/6504732309773-Registry-configuration\" rel=\"nofollow ugc\"><span style=\"color:#1155cc;\"><u>Help Center<\/u><\/span><\/a><span style=\"color:#000000;\">. We also have a new course in <\/span><a href=\"https:\/\/benchling.docebosaas.com\/learn\/course\/288\/how-to-configure-fieldsets?generated_by=19063&amp;hash=e94ae62ebdeb704f321ee1267152332cdd7c54fb\" rel=\"nofollow ugc\"><span style=\"color:#1155cc;\"><u>Benchling Learning Labs<\/u><\/span><\/a><span style=\"color:#000000;\"> that provides the same how-to overview as well as some tips and tricks to help speed up your team\u2019s adoption of the tool.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">As you transition to using Fieldsets, we welcome any and all feedback. Our goal is to build features that save you time, improve data quality, and make governance more streamlined. Your feedback helps us ensure that we\u2019ve been able to do that and influences how we continue to develop our features.<\/span><\/p>","url":"\/feature-deep-dives-62\/introducing-fieldsets-1394?postid=5097#post5097","creationDate":"2025-02-14T20:59:49+0000","relativeCreationDate":"7 days ago"},"contentType":"article","type":1,"likes":6,"hasCurrentUserLiked":false,"hasBestAnswer":false}],"serverSideProps":{"topics":[{"id":1346,"type":"article"},{"id":1394,"type":"article"},{"id":1391,"type":"article"}]},"allProductAreas":[{"id":"7","name":"Data Warehouse"},{"id":"12","name":"Developer Platform"},{"id":"10","name":"In-vivo studies"},{"id":"11","name":"Insights"},{"id":"2","name":"Inventory"},{"id":"4","name":"Lab Auto"},{"id":"6","name":"Molecular Biology"},{"id":"1","name":"Notebook"},{"id":"14","name":"Permissions"},{"id":"13","name":"Platform"},{"id":"5","name":"Registry"},{"id":"15","name":"Schemas"},{"id":"8","name":"Validated 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Africa\/Lome","offset":"-00:00","value":"Africa\/Lome"},{"title":"(UTC + 01:00) Africa\/Luanda","offset":"+01:00","value":"Africa\/Luanda"},{"title":"(UTC + 02:00) Africa\/Lubumbashi","offset":"+02:00","value":"Africa\/Lubumbashi"},{"title":"(UTC + 02:00) Africa\/Lusaka","offset":"+02:00","value":"Africa\/Lusaka"},{"title":"(UTC + 01:00) Africa\/Malabo","offset":"+01:00","value":"Africa\/Malabo"},{"title":"(UTC + 02:00) Africa\/Maputo","offset":"+02:00","value":"Africa\/Maputo"},{"title":"(UTC + 02:00) Africa\/Maseru","offset":"+02:00","value":"Africa\/Maseru"},{"title":"(UTC + 02:00) Africa\/Mbabane","offset":"+02:00","value":"Africa\/Mbabane"},{"title":"(UTC + 03:00) Africa\/Mogadishu","offset":"+03:00","value":"Africa\/Mogadishu"},{"title":"(UTC - 00:00) Africa\/Monrovia","offset":"-00:00","value":"Africa\/Monrovia"},{"title":"(UTC + 03:00) Africa\/Nairobi","offset":"+03:00","value":"Africa\/Nairobi"},{"title":"(UTC + 01:00) Africa\/Ndjamena","offset":"+01:00","value":"Africa\/Ndjamena"},{"title":"(UTC + 01:00) Africa\/Niamey","offset":"+01:00","value":"Africa\/Niamey"},{"title":"(UTC - 00:00) Africa\/Nouakchott","offset":"-00:00","value":"Africa\/Nouakchott"},{"title":"(UTC - 00:00) Africa\/Ouagadougou","offset":"-00:00","value":"Africa\/Ouagadougou"},{"title":"(UTC + 01:00) Africa\/Porto-Novo","offset":"+01:00","value":"Africa\/Porto-Novo"},{"title":"(UTC - 00:00) Africa\/Sao_Tome","offset":"-00:00","value":"Africa\/Sao_Tome"},{"title":"(UTC + 02:00) Africa\/Tripoli","offset":"+02:00","value":"Africa\/Tripoli"},{"title":"(UTC + 01:00) Africa\/Tunis","offset":"+01:00","value":"Africa\/Tunis"},{"title":"(UTC + 02:00) Africa\/Windhoek","offset":"+02:00","value":"Africa\/Windhoek"},{"title":"(UTC - 10:00) America\/Adak","offset":"-10:00","value":"America\/Adak"},{"title":"(UTC - 09:00) America\/Anchorage","offset":"-09:00","value":"America\/Anchorage"},{"title":"(UTC - 04:00) America\/Anguilla","offset":"-04:00","value":"America\/Anguilla"},{"title":"(UTC - 04:00) America\/Antigua","offset":"-04:00","value":"America\/Antigua"},{"title":"(UTC - 03:00) America\/Araguaina","offset":"-03:00","value":"America\/Araguaina"},{"title":"(UTC - 03:00) America\/Argentina\/Buenos_Aires","offset":"-03:00","value":"America\/Argentina\/Buenos_Aires"},{"title":"(UTC - 03:00) America\/Argentina\/Catamarca","offset":"-03:00","value":"America\/Argentina\/Catamarca"},{"title":"(UTC - 03:00) America\/Argentina\/Cordoba","offset":"-03:00","value":"America\/Argentina\/Cordoba"},{"title":"(UTC - 03:00) America\/Argentina\/Jujuy","offset":"-03:00","value":"America\/Argentina\/Jujuy"},{"title":"(UTC - 03:00) America\/Argentina\/La_Rioja","offset":"-03:00","value":"America\/Argentina\/La_Rioja"},{"title":"(UTC - 03:00) America\/Argentina\/Mendoza","offset":"-03:00","value":"America\/Argentina\/Mendoza"},{"title":"(UTC - 03:00) America\/Argentina\/Rio_Gallegos","offset":"-03:00","value":"America\/Argentina\/Rio_Gallegos"},{"title":"(UTC - 03:00) America\/Argentina\/Salta","offset":"-03:00","value":"America\/Argentina\/Salta"},{"title":"(UTC - 03:00) America\/Argentina\/San_Juan","offset":"-03:00","value":"America\/Argentina\/San_Juan"},{"title":"(UTC - 03:00) America\/Argentina\/San_Luis","offset":"-03:00","value":"America\/Argentina\/San_Luis"},{"title":"(UTC - 03:00) America\/Argentina\/Tucuman","offset":"-03:00","value":"America\/Argentina\/Tucuman"},{"title":"(UTC - 03:00) America\/Argentina\/Ushuaia","offset":"-03:00","value":"America\/Argentina\/Ushuaia"},{"title":"(UTC - 04:00) America\/Aruba","offset":"-04:00","value":"America\/Aruba"},{"title":"(UTC - 03:00) America\/Asuncion","offset":"-03:00","value":"America\/Asuncion"},{"title":"(UTC - 05:00) America\/Atikokan","offset":"-05:00","value":"America\/Atikokan"},{"title":"(UTC - 03:00) America\/Bahia","offset":"-03:00","value":"America\/Bahia"},{"title":"(UTC - 06:00) America\/Bahia_Banderas","offset":"-06:00","value":"America\/Bahia_Banderas"},{"title":"(UTC - 04:00) America\/Barbados","offset":"-04:00","value":"America\/Barbados"},{"title":"(UTC - 03:00) America\/Belem","offset":"-03:00","value":"America\/Belem"},{"title":"(UTC - 06:00) America\/Belize","offset":"-06:00","value":"America\/Belize"},{"title":"(UTC - 04:00) America\/Blanc-Sablon","offset":"-04:00","value":"America\/Blanc-Sablon"},{"title":"(UTC - 04:00) America\/Boa_Vista","offset":"-04:00","value":"America\/Boa_Vista"},{"title":"(UTC - 05:00) America\/Bogota","offset":"-05:00","value":"America\/Bogota"},{"title":"(UTC - 07:00) America\/Boise","offset":"-07:00","value":"America\/Boise"},{"title":"(UTC - 07:00) America\/Cambridge_Bay","offset":"-07:00","value":"America\/Cambridge_Bay"},{"title":"(UTC - 04:00) America\/Campo_Grande","offset":"-04:00","value":"America\/Campo_Grande"},{"title":"(UTC - 05:00) America\/Cancun","offset":"-05:00","value":"America\/Cancun"},{"title":"(UTC - 04:00) America\/Caracas","offset":"-04:00","value":"America\/Caracas"},{"title":"(UTC - 03:00) America\/Cayenne","offset":"-03:00","value":"America\/Cayenne"},{"title":"(UTC - 05:00) America\/Cayman","offset":"-05:00","value":"America\/Cayman"},{"title":"(UTC - 06:00) America\/Chicago","offset":"-06:00","value":"America\/Chicago"},{"title":"(UTC - 07:00) America\/Chihuahua","offset":"-07:00","value":"America\/Chihuahua"},{"title":"(UTC - 06:00) America\/Costa_Rica","offset":"-06:00","value":"America\/Costa_Rica"},{"title":"(UTC - 07:00) America\/Creston","offset":"-07:00","value":"America\/Creston"},{"title":"(UTC - 04:00) America\/Cuiaba","offset":"-04:00","value":"America\/Cuiaba"},{"title":"(UTC - 04:00) America\/Curacao","offset":"-04:00","value":"America\/Curacao"},{"title":"(UTC - 00:00) America\/Danmarkshavn","offset":"-00:00","value":"America\/Danmarkshavn"},{"title":"(UTC - 07:00) America\/Dawson","offset":"-07:00","value":"America\/Dawson"},{"title":"(UTC - 07:00) America\/Dawson_Creek","offset":"-07:00","value":"America\/Dawson_Creek"},{"title":"(UTC - 07:00) America\/Denver","offset":"-07:00","value":"America\/Denver"},{"title":"(UTC - 05:00) America\/Detroit","offset":"-05:00","value":"America\/Detroit"},{"title":"(UTC - 04:00) America\/Dominica","offset":"-04:00","value":"America\/Dominica"},{"title":"(UTC - 07:00) America\/Edmonton","offset":"-07:00","value":"America\/Edmonton"},{"title":"(UTC - 05:00) America\/Eirunepe","offset":"-05:00","value":"America\/Eirunepe"},{"title":"(UTC - 06:00) America\/El_Salvador","offset":"-06:00","value":"America\/El_Salvador"},{"title":"(UTC - 07:00) America\/Fort_Nelson","offset":"-07:00","value":"America\/Fort_Nelson"},{"title":"(UTC - 03:00) America\/Fortaleza","offset":"-03:00","value":"America\/Fortaleza"},{"title":"(UTC - 04:00) America\/Glace_Bay","offset":"-04:00","value":"America\/Glace_Bay"},{"title":"(UTC - 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style="--cards-per-row: 3"><a href="https://community.benchling.com/benchling-best-practice-guides-14/warehouse-connectivity-troubleshooting-guide-1346" class="featured-topic__url-link" data-track-type="click" data-element-name="Topic link" title="Warehouse Connectivity Troubleshooting Guide" aria-label="Warehouse Connectivity Troubleshooting Guide"></a></article><article class="featured-topic featured-topic--featured-image" style="--cards-per-row: 3"><a href="https://community.benchling.com/feature-deep-dives-62/introducing-fieldsets-1394" class="featured-topic__url-link" data-track-type="click" data-element-name="Topic link" title="Introducing Fieldsets" aria-label="Introducing Fieldsets"></a></article></div></div></div></section></div> </div> </div> <div class="widget-container widget-container--container_2_1 widget-container--index-8" data-idx="8"> <div class="widget-placeholder"> <div class="full-width Template-content"><div class="sitewidth custom-content-stream_with_sidebar 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The tool is specifically designed to help you model rich and varied scientific data relationships in the Registry. Fieldsets define the common set of structural constraints that can be applied to one or more schemas, providing you with the ability to group a set of schemas with common schema fields by defining a common Category for the group.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">Before Fieldsets, you may have needed to create \u201cwide\u201d schemas with lots of optional fields to satisfy the needs of multiple teams that used them, or you may have needed to create \u201cAny Entity\u201d links so you had the option to link multiple schemas to a single entity field for lineage tracking.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">With Fieldsets, you can create a single Fieldset and apply it across multiple schemas and leverage our new Category links to specify the exact set of schemas that can be linked to that field.\u00a0<\/span><br \/>\u00a0<\/p><p><span style=\"color:#000000;\"><img src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcLLHkJaM_PNL9a23q6026OMMWPVmV-EYtcQ840y47hZRHY-2sYX27WEwRgNCsTt8AvcwNREH501nyQzaygNk06n4FEnv1ZbTVF0-9MBdn8Vb6kobC4QQ56Wcv4VukXv59ujeVf?key=Ks5hug2V2VSI-aU0cSBRZ8W3\" width=\"624\" alt=\"AD_4nXcLLHkJaM_PNL9a23q6026OMMWPVmV-EYtcQ840y47hZRHY-2sYX27WEwRgNCsTt8AvcwNREH501nyQzaygNk06n4FEnv1ZbTVF0-9MBdn8Vb6kobC4QQ56Wcv4VukXv59ujeVf?key=Ks5hug2V2VSI-aU0cSBRZ8W3\" \/><\/span><\/p><p>\u00a0<\/p><p><span style=\"color:#000000;\">As a result, configuring Fieldsets in your tenant will allow you to:\u00a0<\/span><\/p><ul><li><span style=\"color:#000000;\">Standardize the definition of schema fields that apply across the tenant in order to drive efficiency and improved data governance\u00a0<\/span><\/li>\t<li><span style=\"color:#000000;\">Improve data quality by minimizing mistakes caused by \u201cAny Entity\u201d links by introducing Category links which allow you to create entity links for the group of schemas that apply the same Fieldset<\/span><\/li>\t<li><span style=\"color:#000000;\">Enforce unique Registry IDs, naming templates, and uniqueness constraints across multiple schemas through the Fieldset\u00a0<\/span><\/li><\/ul><p><span style=\"color:#000000;\">Fieldsets will be auto-enabled, and tenant admins will be able to configure them in the Registry Settings menu.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">For more details, check out the how-to resources in our <\/span><a href=\"https:\/\/help.benchling.com\/hc\/en-us\/sections\/6504732309773-Registry-configuration\" rel=\"nofollow ugc\"><span style=\"color:#1155cc;\"><u>Help Center<\/u><\/span><\/a><span style=\"color:#000000;\">. We also have a new course in <\/span><a href=\"https:\/\/benchling.docebosaas.com\/learn\/course\/288\/how-to-configure-fieldsets?generated_by=19063&amp;hash=e94ae62ebdeb704f321ee1267152332cdd7c54fb\" rel=\"nofollow ugc\"><span style=\"color:#1155cc;\"><u>Benchling Learning Labs<\/u><\/span><\/a><span style=\"color:#000000;\"> that provides the same how-to overview as well as some tips and tricks to help speed up your team\u2019s adoption of the tool.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">As you transition to using Fieldsets, we welcome any and all feedback. Our goal is to build features that save you time, improve data quality, and make governance more streamlined. Your feedback helps us ensure that we\u2019ve been able to do that and influences how we continue to develop our features.<\/span><\/p>","categoryName":"Feature Deep Dives","categoryId":"62","contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/31721ab0-d671-492f-bcf2-41601119ae0b_thumb.png","likes":6,"views":186,"votes":0,"replyCount":5,"publishedAt":"2025-02-14T20:59:49+00:00","lastActivityAt":"2025-02-20T17:55:50+00:00","lastContributor":{"id":"1832","username":"john.vogt","avatar":""},"lastPostId":271,"author":{"id":"1832","username":"john.vogt","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"1 day ago","lastReplyPublicId":"5136"},{"categoryUrl":"https:\/\/community.benchling.com\/general-announcements-48","topicUrl":{"destination":"https:\/\/community.benchling.com\/general-announcements-48\/image-annotation-is-here-show-off-your-artistic-skills-for-a-chance-at-a-prize-1401"},"id":"350","publicId":"1401","title":"Image Annotation is HERE - Show off your artistic skills for a chance at a prize!","content":"<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/fc53b920-64a4-4be2-a0c4-006bd33dbbcc.png\" \/><\/figure><p><strong>Joy to the world, this long-awaited feature request has been shipped!\u00a0<\/strong><br \/><br \/>For any attached image in notebook entries or\u00a0templates, you can now add annotations!<br \/>Available annotations\u00a0include\u00a0text, arrows, and circles. Select the fill and outline\u00a0color, drag and drop your shapes and text to add context to your images, and press save.\u00a0<br \/><br \/><em>In celebration, I invite you to show off your artistic skills. Share a screenshot of a work of art created using Benchling\u2019s Image Annotation. I\u2019ll review with my team and select our favorite\u00a0my favorite and the lucky artist will be rewarded with a Benchling hoodie! <\/em>\ud83c\udf81\u00a0<\/p>","categoryName":"General announcements \ud83d\udce3 ","categoryId":"48","contentType":"conversation","featuredImage":"","likes":0,"views":81,"votes":0,"replyCount":1,"publishedAt":"2025-02-19T19:34:00+00:00","lastActivityAt":"2025-02-20T05:53:09+00:00","lastContributor":{"id":"1706","username":"youjinteo","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/da374b37-53b4-401d-bbd5-a6270a6239e4.png"},"lastPostId":1003,"author":{"id":"12","username":"Melissa DiTucci","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/e782f3fa-9b0f-4aab-b4fb-16e33b1f313b.png"},"sticky":true,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"2 days ago","lastReplyPublicId":"5133"},{"categoryUrl":"https:\/\/community.benchling.com\/madison-wi-user-group-66","topicUrl":{"destination":"https:\/\/community.benchling.com\/madison-wi-user-group-66\/january-meeting-1355"},"id":"345","publicId":"1355","title":"January Meeting","content":"<p>Sorry for the late notice! I\u2019ve had a ton going on the last couple of weeks.<\/p><p>Please find the event link for the next meeting at the following Community Site link. We need you to register so we know how much pizza to order! Thanks!<\/p><p>\u00a0<\/p><p><a href=\"https:\/\/community.benchling.com\/events\/madison-user-group-meetup-93\" target=\"_self\" rel=\"noreferrer nofollow ugc\">Madison User Group Meetup, Wed, 22 Jan. 2025 at 17:30<\/a><\/p><p>\u00a0<\/p><p>You can also sign up for the <a href=\"https:\/\/www.meetup.com\/benchling-user-group-madison\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">Meetup Group<\/a>.<\/p>","categoryName":"Madison, WI User Group","categoryId":"66","contentType":"conversation","featuredImage":"","likes":3,"views":33,"votes":0,"replyCount":0,"publishedAt":"2025-01-15T23:27:46+00:00","lastActivityAt":"2025-01-15T23:27:46+00:00","lastContributor":{"id":"47","username":"gfmayhew","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/6c3be4f5-b0c9-4b6c-a253-b9f5f032d94e.png"},"lastPostId":0,"author":{"id":"47","username":"gfmayhew","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/6c3be4f5-b0c9-4b6c-a253-b9f5f032d94e.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"1 month ago"},{"categoryUrl":"https:\/\/community.benchling.com\/benchling-best-practice-guides-14","topicUrl":{"destination":"https:\/\/community.benchling.com\/benchling-best-practice-guides-14\/warehouse-connectivity-troubleshooting-guide-1346"},"id":"157","publicId":"1346","title":"Warehouse Connectivity Troubleshooting Guide","content":"<p>There are a variety of ways to connect to your Benchling Data Warehouse. But sometimes, connecting to your warehouse doesn\u2019t go smoothly. If you experience issues connecting to your warehouse, this guide\u00a0is for you. The goal of this guide is to:<\/p><ol start=\"1\"><li>\t<p>Provide some general guidelines on how to diagnose connection issues<\/p>\t<\/li>\t<li>\t<p>Provide a list of commonly encountered issues and suggested solutions<\/p>\t<\/li>\t<li>\t<p>Provide a space for community members to help each other solve warehouse connectivity issues! If you\u2019re running into an issue yourself, chances are, other members of the community may have run into the same one.<\/p>\t<\/li><\/ol><h3 id=\"Note-on-Third-Party-Tools\">Note on Third Party Tools<\/h3><p>Please note that while we provide the Data Warehouse for use however you would like, Benchling does not provide guarantees on third party tools you may use to connect. Some tools include Power BI, Tableau, and ETLeap. If you are running into issues with these tools, we encourage you to first check out the documentation specific to that tool and then ask for help here from the Community.<\/p><p>Here are some links to documentation for some third party tools:<\/p><ul><li>Power Query (similar to Power BI): <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-query\/connectors\/postgresql?utm_source=chatgpt.com\">Power Query PostgreSQL connector - Power Query<\/a><\/li>\t<li>Tableau: <a href=\"https:\/\/help.tableau.com\/current\/pro\/desktop\/en-us\/examples_postgresql.htm\">PostgreSQL Connector - Tableau<\/a><\/li>\t<li>ETLeap: <a href=\"https:\/\/docs.etleap.com\/docs\/documentation\/46f6cec986388-postgre-sql\">PostgreSQL | Documentation<\/a><\/li><\/ul><h3 id=\"Tips-on-Diagnosing-Issues\">Tips on Diagnosing Issues<\/h3><p>First, take a look at the list of frequently encountered issues below. If none of the resolutions provided work, <strong>please ask your firewall\/networking IT team to assist you with connecting<\/strong>. We very frequently find that connection issues are due to firewalls blocking the connection to the warehouse. Please ask your firewall IT team to monitor the system while you try to connect; more likely than not, they can provide logs that describe why the connection failed. These logs usually point to the source of the problem.<\/p><p>If the logs do not allow you to fully solve the problem, then please post here so that other Community members may be able to help out.<\/p><h3 id=\"Frequently-Encountered-Issues\">Frequently Encountered Issues<\/h3><p>Here\u2019s a list of issues customers have encountered in the past along with potential solutions. If your issue is not on this list, please post a comment below to ask for help from the Community!<\/p><ul><li>\t<p>SSL SYSCALL errors. If you receive an SSL SYSCALL error, make sure you are using the correct credentials and password, and <em>pay close attention<\/em> to the following error text.<\/p>\t<ul><li>\t\t<p>If the following text mentions \u201cEOF detected,\u201d it is likely that your warehouse has experienced a tiny blip in availability, causing a temporary reboot. Since this issue is transient, please try connecting again to the warehouse after a few moments. Example:<\/p>\t\t<code>port 5432 failed: SSL SYSCALL error: EOF detected connection to server at \"postgres-warehouse.&lt;subdomain&gt;.benchling.com\" (&lt;IP Address&gt;), port 5432 failed: FATAL<\/code><\/li>\t\t<li>\t\t<p>If the following text mentions \u201cConnection Reset By Peer,\u201d it is exceedingly likely that a <strong>firewall on your side<\/strong> is preventing the warehouse connection. The \u201cPeer\u201d here is referring to your firewall. Please ask your networking\/firewall IT team to help diagnose this issue. Usually, when you attempt to connect to the warehouse, the firewall will produce logs that will help you all understood the root problem. Example:<\/p>\t\t<code>(&lt;IP Address&gt;), port 5432 failed: server closed the connection unexpectedly This probably means the server terminated abnormally before or while processing the request. SSL SYSCALL error: Connection reset by peer<\/code><\/li>\t\t<li>\t\t<p>If the following text mentions \u201cFATAL: no pg_hba.conf entry for host..\u201d it is very likely that you are <strong>not connecting with SSL\/TLS<\/strong>. Please see our documentation on how to connect with SSL\/TLS: <a href=\"https:\/\/docs.benchling.com\/docs\/getting-started#warehouse-configuration\">Overview &amp; Getting started<\/a>. It is also possible that you may be attempting to connect with an SSL\/TLS connection, but your firewall or VPN is not allowing the SSL\/TLS to go through. As such, please work with your networking\/firewall IT team if you believe you\u2019re connecting with SSL\/TLS. We have even seen cases where an ODBC tool is claiming to connect with SSL\/TLS but in reality is not. Ultimately, the \u201cpeer\u201d here may be referring to the warehouse or your firewall.<\/p>\t\t<code>SSL SYSCALL error: Connection reset by peer connection to server at \"postgres-warehouse.&lt;subdomain&gt;.benchling.com\" (&lt;IP Adress&gt;), port 5432 failed: FATAL: no pg_hba.conf entry for host \"&lt;IP Address&gt;\", user \"u$example\", database \"warehouse\", no encryption<\/code><\/li>\t<\/ul><\/li>\t<li>\t<p>An error of the form \u201cno pg_hba.conf entry for host..\u201d<\/p>\t<ul><li>\t\t<p>Please see above the section referring to this under the \u201cSSL SYSCALL\u201d section above--it\u2019s possible that you receive this error without an accompanying \u201cSSL SYSCALL\u201d text. However, the resolution is very likely the same: please check that you are connecting with SSL\/TLS.<\/p>\t\t<\/li>\t<\/ul><\/li>\t<li>\t<p>When you try to connect, the connection attempt seems to take a while and then ultimately fails.<\/p>\t<ul><li>\t\t<p>Your Benchling tenant and warehouse may have IP allowlisting involved; see our documentation there: <a href=\"https:\/\/help.benchling.com\/hc\/en-us\/articles\/26753271917709-Self-Serve-IP-Allowlist-Configuration\">Self-Serve IP Allowlist Configuration<\/a>. Please double check with your Benchling admins if this is the case. If so, make sure you\u2019re attempting to connect to the warehouse via an allowed IP address.<\/p>\t\t<\/li>\t<\/ul><\/li>\t<li>\t<p>You know you use a firewall to manage connections to the data warehouse. However, you use the IP address of the warehouse in the firewall itself, and this IP address seems to have changed, causing the firewall to disallow connections to the warehouse.<\/p>\t<ul><li>\t\t<p>Because of our data warehouse architecture (i.e. that fact that it is built on AWS), the IP address of the warehouse itself may change at any time due to factors outside of our control.<strong> Please use the URL of the warehouse<\/strong> (e.g. \u201cpostges-warehouse.&lt;subdomain&gt;.benchling.com\u201d) in your firewall instead.<\/p>\t\t<\/li>\t<\/ul><\/li><\/ul><p><strong>Ask the Community!<\/strong><br \/>Have any questions or issues not addressed above? Or have you successfully solved a connection issue for your own team? Please comment\u00a0below so we can help each other out!<\/p>","categoryName":"Benchling Best Practice Guides","categoryId":"14","contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/2e9abd51-794e-4740-a4b9-dcb26414dde9_thumb.png","likes":0,"views":95,"votes":0,"replyCount":0,"publishedAt":"2025-01-13T20:27:56+00:00","lastActivityAt":"2025-01-13T20:27:56+00:00","lastContributor":{"id":"1302","username":"thomasxiong","avatar":""},"lastPostId":0,"author":{"id":"1302","username":"thomasxiong","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"1 month ago"},{"categoryUrl":"https:\/\/community.benchling.com\/madison-wi-user-group-66","topicUrl":{"destination":"https:\/\/community.benchling.com\/madison-wi-user-group-66\/madbug-january-1339"},"id":"340","publicId":"1339","title":"MADBUG January","content":"<p>Hi Everyone,<\/p><p>We have a Professional Services Engineer onsite on January 21st to 23rd to help us with some configurations. I think it would be really cool to have him speak with the User Group so we can get some inside information on the development of some very interesting new features for Benchling, as well as a practical demonstration of the Analysis workbench.\u00a0<\/p><p>Please let me know if this is something you'd like join, and I'll set up an event and send it out.<\/p><p>Thanks!<\/p><p>George<\/p>","categoryName":"Madison, WI User Group","categoryId":"66","contentType":"conversation","featuredImage":"","likes":4,"views":39,"votes":0,"replyCount":1,"publishedAt":"2025-01-06T19:26:17+00:00","lastActivityAt":"2025-01-07T18:49:30+00:00","lastContributor":{"id":"1556","username":"sarah.burton","avatar":""},"lastPostId":983,"author":{"id":"47","username":"gfmayhew","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/6c3be4f5-b0c9-4b6c-a253-b9f5f032d94e.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"1 month ago","lastReplyPublicId":"4912"},{"categoryUrl":"https:\/\/community.benchling.com\/general-announcements-48","topicUrl":{"destination":"https:\/\/community.benchling.com\/general-announcements-48\/tis-the-season-to-give-thanks-1335"},"id":"339","publicId":"1335","title":"\ud83c\udf84\u2018Tis the season to give thanks!\ud83c\udf84","content":"<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/b8948762-fca4-4169-bdc7-5d6dd1e5b21c.png\" \/><\/figure><p>This holiday season, I\u2019m especially grateful for our incredible product team. Your dedication to the community makes this space dynamic, impactful, and truly special.<\/p><p>Thank you for always being so responsive to my messages, indulging my wildest ideas, and serving as amazing advocates for the Benchling product. Your hard work and passion do not go unnoticed.<\/p><p>\u2728No coal for any of you this year\u2014just stockings full of gratitude and cheer!\u2728<\/p><p>Happy holidays from the Benchling Online Community!<br \/><br \/>\u200b<user-mention data-id=\"22\">@ShawnaWolverton<\/user-mention>\u00a0\u200b<user-mention data-id=\"517\">@Kyle<\/user-mention>\u00a0\u200b<user-mention data-id=\"632\">@salil<\/user-mention>\u00a0\u200b<user-mention data-id=\"237\">@lilyhelfrich<\/user-mention>\u00a0\u200b<user-mention data-id=\"536\">@madison.fletcher<\/user-mention>\u00a0\u200b<user-mention data-id=\"146\">@Tori Ehrhardt<\/user-mention>\u00a0\u200b<user-mention data-id=\"1607\">@borisatbenchling<\/user-mention>\u00a0\u200b<user-mention data-id=\"238\">@ankita_dhar<\/user-mention>\u00a0\u200b<user-mention data-id=\"144\">@Chandler<\/user-mention>\u00a0\u200b<user-mention data-id=\"347\">@Christian Arca<\/user-mention>\u00a0\u200b<user-mention data-id=\"937\">@clare<\/user-mention>\u00a0\u200b<user-mention data-id=\"1112\">@Dane Pieri<\/user-mention>\u00a0\u200b<user-mention data-id=\"225\">@ElisOl<\/user-mention>\u00a0\u200b<user-mention data-id=\"216\">@Jesse Coffey<\/user-mention>\u00a0\u200b<user-mention data-id=\"244\">@pilar_sterne<\/user-mention>\u00a0\u200b<user-mention data-id=\"1026\">@Judi Manley<\/user-mention>\u00a0\u200b<user-mention data-id=\"1754\">@maggie.sheldon<\/user-mention>\u00a0\u200b<user-mention data-id=\"561\">@bioitnaris<\/user-mention>\u00a0\u200b<user-mention data-id=\"89\">@nick.floeck<\/user-mention>\u00a0\u200b<user-mention data-id=\"358\">@tina.arantes<\/user-mention>\u00a0\u200b<user-mention data-id=\"1033\">@rimas<\/user-mention>\u00a0\u200b<user-mention data-id=\"639\">@James Pycock<\/user-mention>\u00a0\u200b<user-mention data-id=\"353\">@derek<\/user-mention>\u00a0<\/p>","categoryName":"General announcements \ud83d\udce3 ","categoryId":"48","contentType":"conversation","featuredImage":"","likes":5,"views":49,"votes":0,"replyCount":2,"publishedAt":"2024-12-20T17:55:48+00:00","lastActivityAt":"2024-12-21T01:01:21+00:00","lastContributor":{"id":"226","username":"Ken Robbins","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/31b63497-2d27-4e07-bc41-8774d59c2eea.png"},"lastPostId":980,"author":{"id":"12","username":"Melissa DiTucci","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/e782f3fa-9b0f-4aab-b4fb-16e33b1f313b.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"2 months ago","lastReplyPublicId":"4898"},{"categoryUrl":"https:\/\/community.benchling.com\/feature-deep-dives-62","topicUrl":{"destination":"https:\/\/community.benchling.com\/feature-deep-dives-62\/schema-field-tooltips-680"},"id":"106","publicId":"680","title":"Schema Field Tooltips","content":"<p><span style=\"color:#000000;\">You asked for it and we listened--<\/span><span style=\"color:#000000;\"><strong>Schema Field Tooltips<\/strong><\/span><span style=\"color:#000000;\"> are now available, making it easier for users to understand how to correctly fill out data within a structured table!<\/span><\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/127bc548-52f1-44e5-9a9b-9311ba9cbaa8.jpg\" \/><figcaption>Tooltip on a dropdown field in a registration table<\/figcaption><\/figure><p><span style=\"color:#000000;\"><em>Tooltips <\/em><\/span><span style=\"color:#000000;\">are small pop-up windows that display when hovering over an indicator icon next to the item you want more information about. You can add text to be displayed in the schema field tooltips in the schema admin section.<\/span><\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/893864fb-bae8-4084-b68b-7048c0583e96.png\" \/><figcaption>Tooltip setup within the Schema admin page<\/figcaption><\/figure><section class=\"callout callout-gray\"><div><div><p><span style=\"color:#000000;\">This feedback was captured in the Community\u2019s most upvoted idea. Thank you to all who contributed to and upvoted!<\/span><\/p><oembed url=\"https:\/\/community.benchling.com\/ideas\/tool-tips-for-registration-and-results-tables-140\"><\/oembed><p><span style=\"color:#000000;\">We\u2019re excited to mark this idea as \u201cShipped\u201d! <\/span><\/p><\/div><\/div><\/section><p><span style=\"color:#000000;\"><strong>Schema Field Tooltips<\/strong> can be found below the field titles. Schema field tooltips are available for:<\/span><\/p><ul><li><span style=\"color:#000000;\">Box schemas<\/span><\/li>\t<li><span style=\"color:#000000;\">Container schemas<\/span><\/li>\t<li><span style=\"color:#000000;\">Plate schemas<\/span><\/li>\t<li><span style=\"color:#000000;\">Registry schemas<\/span><\/li>\t<li><span style=\"color:#000000;\">Result schemas<\/span><\/li><\/ul><p><span style=\"color:#000000;\">When schema fields have tooltips, the icon displays when:<\/span><\/p><ul><li><span style=\"color:#000000;\">Creating a new entry from the schema<\/span><\/li>\t<li><span style=\"color:#000000;\">Viewing the metadata of an entity from the schema<\/span><\/li>\t<li><span style=\"color:#000000;\">Viewing a Registration table created from the schema<\/span><\/li><\/ul><p><span style=\"color:#000000;\">You can access the tooltip by hovering over the <\/span><span style=\"color:#000000;\"><strong>i<\/strong><\/span><span style=\"color:#000000;\"> icon next to the field name or the column name in a Registration table.\u200b<\/span><\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/e3a01608-1068-4fbe-bd1e-e486b8404692.png\" \/><figcaption>Tooltip during entity creation process<\/figcaption><\/figure><p><span style=\"color:#000000;\"><strong>Let us know what you think of this new feature below--we\u2019d love to hear your feedback!\u00a0<\/strong><\/span><\/p>","categoryName":"Feature Deep Dives","categoryId":"62","contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/14bcbec2-9928-4101-ade5-21ede4eb7b53_thumb.png","likes":16,"views":780,"votes":0,"replyCount":17,"publishedAt":"2024-02-13T18:20:58+00:00","lastActivityAt":"2024-12-19T01:06:27+00:00","lastContributor":{"id":"144","username":"Chandler","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/292c40d8-24ef-4515-8aa9-ff89e0fc832c.png"},"lastPostId":262,"author":{"id":"1056","username":"glou","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"2 months ago","lastReplyPublicId":"4865"},{"categoryUrl":"https:\/\/community.benchling.com\/general-announcements-48","topicUrl":{"destination":"https:\/\/community.benchling.com\/general-announcements-48\/you-can-now-subscribe-to-community-events-1325"},"id":"334","publicId":"1325","title":"You can now subscribe to Community Events","content":"<p>Hey folks--just a little update but you\u00a0now have the ability to subscribe to our events on the Community. 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ago"},{"categoryUrl":"https:\/\/community.benchling.com\/london-user-group-72","topicUrl":{"destination":"https:\/\/community.benchling.com\/london-user-group-72\/next-london-user-group-meetup-1358"},"id":"342","publicId":"1358","title":"Next London User Group Meetup","content":"<p>Hey folks! We\u2019re starting the planning process for our next meetup--could you please share your availability using <a href=\"https:\/\/www.getfeedback.com\/r\/gdSL5XBo\" rel=\"noreferrer noopener\">this form<\/a>? Thank you!<br \/><br \/>We\u2019re hoping to get together on one of the first three\u00a0Thursdays in February. Let us know if there\u2019s anything else you want us to consider in the planning of this event.<\/p><p>\u00a0<\/p><p>Thanks\u00a0\ud83e\udd17<\/p>","categoryName":"London User Group","categoryId":"72","contentType":"conversation","featuredImage":"","likes":3,"views":93,"votes":0,"replyCount":4,"publishedAt":"2025-01-17T19:18:33+00:00","lastActivityAt":"2025-02-21T12:35:29+00:00","lastContributor":{"id":"576","username":"Dave B","avatar":""},"lastPostId":1004,"author":{"id":"12","username":"Melissa DiTucci","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/e782f3fa-9b0f-4aab-b4fb-16e33b1f313b.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"23 hours ago","lastReplyPublicId":"5139"},{"categoryUrl":"https:\/\/community.benchling.com\/feature-deep-dives-62","topicUrl":{"destination":"https:\/\/community.benchling.com\/feature-deep-dives-62\/introducing-fieldsets-1394"},"id":"159","publicId":"1394","title":"Introducing Fieldsets","content":"<p><span style=\"color:#000000;\">Hi Benchling Community, the Schemas Team is excited to introduce Fieldsets!\u00a0<\/span><\/p><p><span style=\"color:#000000;\">Fieldsets is a new data modeling concept that allows you to improve the way you model your science using schemas in Benchling. The tool is specifically designed to help you model rich and varied scientific data relationships in the Registry. Fieldsets define the common set of structural constraints that can be applied to one or more schemas, providing you with the ability to group a set of schemas with common schema fields by defining a common Category for the group.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">Before Fieldsets, you may have needed to create \u201cwide\u201d schemas with lots of optional fields to satisfy the needs of multiple teams that used them, or you may have needed to create \u201cAny Entity\u201d links so you had the option to link multiple schemas to a single entity field for lineage tracking.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">With Fieldsets, you can create a single Fieldset and apply it across multiple schemas and leverage our new Category links to specify the exact set of schemas that can be linked to that field.\u00a0<\/span><br \/>\u00a0<\/p><p><span style=\"color:#000000;\"><img src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcLLHkJaM_PNL9a23q6026OMMWPVmV-EYtcQ840y47hZRHY-2sYX27WEwRgNCsTt8AvcwNREH501nyQzaygNk06n4FEnv1ZbTVF0-9MBdn8Vb6kobC4QQ56Wcv4VukXv59ujeVf?key=Ks5hug2V2VSI-aU0cSBRZ8W3\" width=\"624\" alt=\"AD_4nXcLLHkJaM_PNL9a23q6026OMMWPVmV-EYtcQ840y47hZRHY-2sYX27WEwRgNCsTt8AvcwNREH501nyQzaygNk06n4FEnv1ZbTVF0-9MBdn8Vb6kobC4QQ56Wcv4VukXv59ujeVf?key=Ks5hug2V2VSI-aU0cSBRZ8W3\" \/><\/span><\/p><p>\u00a0<\/p><p><span style=\"color:#000000;\">As a result, configuring Fieldsets in your tenant will allow you to:\u00a0<\/span><\/p><ul><li><span style=\"color:#000000;\">Standardize the definition of schema fields that apply across the tenant in order to drive efficiency and improved data governance\u00a0<\/span><\/li>\t<li><span style=\"color:#000000;\">Improve data quality by minimizing mistakes caused by \u201cAny Entity\u201d links by introducing Category links which allow you to create entity links for the group of schemas that apply the same Fieldset<\/span><\/li>\t<li><span style=\"color:#000000;\">Enforce unique Registry IDs, naming templates, and uniqueness constraints across multiple schemas through the Fieldset\u00a0<\/span><\/li><\/ul><p><span style=\"color:#000000;\">Fieldsets will be auto-enabled, and tenant admins will be able to configure them in the Registry Settings menu.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">For more details, check out the how-to resources in our <\/span><a href=\"https:\/\/help.benchling.com\/hc\/en-us\/sections\/6504732309773-Registry-configuration\" rel=\"nofollow ugc\"><span style=\"color:#1155cc;\"><u>Help Center<\/u><\/span><\/a><span style=\"color:#000000;\">. We also have a new course in <\/span><a href=\"https:\/\/benchling.docebosaas.com\/learn\/course\/288\/how-to-configure-fieldsets?generated_by=19063&amp;hash=e94ae62ebdeb704f321ee1267152332cdd7c54fb\" rel=\"nofollow ugc\"><span style=\"color:#1155cc;\"><u>Benchling Learning Labs<\/u><\/span><\/a><span style=\"color:#000000;\"> that provides the same how-to overview as well as some tips and tricks to help speed up your team\u2019s adoption of the tool.\u00a0<\/span><\/p><p><span style=\"color:#000000;\">As you transition to using Fieldsets, we welcome any and all feedback. Our goal is to build features that save you time, improve data quality, and make governance more streamlined. Your feedback helps us ensure that we\u2019ve been able to do that and influences how we continue to develop our features.<\/span><\/p>","categoryName":"Feature Deep Dives","categoryId":"62","contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/31721ab0-d671-492f-bcf2-41601119ae0b_thumb.png","likes":6,"views":186,"votes":0,"replyCount":5,"publishedAt":"2025-02-14T20:59:49+00:00","lastActivityAt":"2025-02-20T17:55:50+00:00","lastContributor":{"id":"1832","username":"john.vogt","avatar":""},"lastPostId":271,"author":{"id":"1832","username":"john.vogt","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"1 day ago","lastReplyPublicId":"5136"},{"categoryUrl":"https:\/\/community.benchling.com\/general-announcements-48","topicUrl":{"destination":"https:\/\/community.benchling.com\/general-announcements-48\/image-annotation-is-here-show-off-your-artistic-skills-for-a-chance-at-a-prize-1401"},"id":"350","publicId":"1401","title":"Image Annotation is HERE - Show off your artistic skills for a chance at a prize!","content":"<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/fc53b920-64a4-4be2-a0c4-006bd33dbbcc.png\" \/><\/figure><p><strong>Joy to the world, this long-awaited feature request has been shipped!\u00a0<\/strong><br \/><br \/>For any attached image in notebook entries or\u00a0templates, you can now add annotations!<br \/>Available annotations\u00a0include\u00a0text, arrows, and circles. Select the fill and outline\u00a0color, drag and drop your shapes and text to add context to your images, and press save.\u00a0<br \/><br \/><em>In celebration, I invite you to show off your artistic skills. Share a screenshot of a work of art created using Benchling\u2019s Image Annotation. I\u2019ll review with my team and select our favorite\u00a0my favorite and the lucky artist will be rewarded with a Benchling hoodie! <\/em>\ud83c\udf81\u00a0<\/p>","categoryName":"General announcements \ud83d\udce3 ","categoryId":"48","contentType":"conversation","featuredImage":"","likes":0,"views":81,"votes":0,"replyCount":1,"publishedAt":"2025-02-19T19:34:00+00:00","lastActivityAt":"2025-02-20T05:53:09+00:00","lastContributor":{"id":"1706","username":"youjinteo","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/da374b37-53b4-401d-bbd5-a6270a6239e4.png"},"lastPostId":1003,"author":{"id":"12","username":"Melissa DiTucci","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/e782f3fa-9b0f-4aab-b4fb-16e33b1f313b.png"},"sticky":true,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"2 days ago","lastReplyPublicId":"5133"},{"categoryUrl":"https:\/\/community.benchling.com\/madison-wi-user-group-66","topicUrl":{"destination":"https:\/\/community.benchling.com\/madison-wi-user-group-66\/january-meeting-1355"},"id":"345","publicId":"1355","title":"January Meeting","content":"<p>Sorry for the late notice! I\u2019ve had a ton going on the last couple of weeks.<\/p><p>Please find the event link for the next meeting at the following Community Site link. We need you to register so we know how much pizza to order! Thanks!<\/p><p>\u00a0<\/p><p><a href=\"https:\/\/community.benchling.com\/events\/madison-user-group-meetup-93\" target=\"_self\" rel=\"noreferrer nofollow ugc\">Madison User Group Meetup, Wed, 22 Jan. 2025 at 17:30<\/a><\/p><p>\u00a0<\/p><p>You can also sign up for the <a href=\"https:\/\/www.meetup.com\/benchling-user-group-madison\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">Meetup Group<\/a>.<\/p>","categoryName":"Madison, WI User Group","categoryId":"66","contentType":"conversation","featuredImage":"","likes":3,"views":33,"votes":0,"replyCount":0,"publishedAt":"2025-01-15T23:27:46+00:00","lastActivityAt":"2025-01-15T23:27:46+00:00","lastContributor":{"id":"47","username":"gfmayhew","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/6c3be4f5-b0c9-4b6c-a253-b9f5f032d94e.png"},"lastPostId":0,"author":{"id":"47","username":"gfmayhew","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/6c3be4f5-b0c9-4b6c-a253-b9f5f032d94e.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"1 month ago"},{"categoryUrl":"https:\/\/community.benchling.com\/benchling-best-practice-guides-14","topicUrl":{"destination":"https:\/\/community.benchling.com\/benchling-best-practice-guides-14\/warehouse-connectivity-troubleshooting-guide-1346"},"id":"157","publicId":"1346","title":"Warehouse Connectivity Troubleshooting Guide","content":"<p>There are a variety of ways to connect to your Benchling Data Warehouse. But sometimes, connecting to your warehouse doesn\u2019t go smoothly. If you experience issues connecting to your warehouse, this guide\u00a0is for you. The goal of this guide is to:<\/p><ol start=\"1\"><li>\t<p>Provide some general guidelines on how to diagnose connection issues<\/p>\t<\/li>\t<li>\t<p>Provide a list of commonly encountered issues and suggested solutions<\/p>\t<\/li>\t<li>\t<p>Provide a space for community members to help each other solve warehouse connectivity issues! If you\u2019re running into an issue yourself, chances are, other members of the community may have run into the same one.<\/p>\t<\/li><\/ol><h3 id=\"Note-on-Third-Party-Tools\">Note on Third Party Tools<\/h3><p>Please note that while we provide the Data Warehouse for use however you would like, Benchling does not provide guarantees on third party tools you may use to connect. Some tools include Power BI, Tableau, and ETLeap. If you are running into issues with these tools, we encourage you to first check out the documentation specific to that tool and then ask for help here from the Community.<\/p><p>Here are some links to documentation for some third party tools:<\/p><ul><li>Power Query (similar to Power BI): <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-query\/connectors\/postgresql?utm_source=chatgpt.com\">Power Query PostgreSQL connector - Power Query<\/a><\/li>\t<li>Tableau: <a href=\"https:\/\/help.tableau.com\/current\/pro\/desktop\/en-us\/examples_postgresql.htm\">PostgreSQL Connector - Tableau<\/a><\/li>\t<li>ETLeap: <a href=\"https:\/\/docs.etleap.com\/docs\/documentation\/46f6cec986388-postgre-sql\">PostgreSQL | Documentation<\/a><\/li><\/ul><h3 id=\"Tips-on-Diagnosing-Issues\">Tips on Diagnosing Issues<\/h3><p>First, take a look at the list of frequently encountered issues below. If none of the resolutions provided work, <strong>please ask your firewall\/networking IT team to assist you with connecting<\/strong>. We very frequently find that connection issues are due to firewalls blocking the connection to the warehouse. Please ask your firewall IT team to monitor the system while you try to connect; more likely than not, they can provide logs that describe why the connection failed. These logs usually point to the source of the problem.<\/p><p>If the logs do not allow you to fully solve the problem, then please post here so that other Community members may be able to help out.<\/p><h3 id=\"Frequently-Encountered-Issues\">Frequently Encountered Issues<\/h3><p>Here\u2019s a list of issues customers have encountered in the past along with potential solutions. If your issue is not on this list, please post a comment below to ask for help from the Community!<\/p><ul><li>\t<p>SSL SYSCALL errors. If you receive an SSL SYSCALL error, make sure you are using the correct credentials and password, and <em>pay close attention<\/em> to the following error text.<\/p>\t<ul><li>\t\t<p>If the following text mentions \u201cEOF detected,\u201d it is likely that your warehouse has experienced a tiny blip in availability, causing a temporary reboot. Since this issue is transient, please try connecting again to the warehouse after a few moments. Example:<\/p>\t\t<code>port 5432 failed: SSL SYSCALL error: EOF detected connection to server at \"postgres-warehouse.&lt;subdomain&gt;.benchling.com\" (&lt;IP Address&gt;), port 5432 failed: FATAL<\/code><\/li>\t\t<li>\t\t<p>If the following text mentions \u201cConnection Reset By Peer,\u201d it is exceedingly likely that a <strong>firewall on your side<\/strong> is preventing the warehouse connection. The \u201cPeer\u201d here is referring to your firewall. Please ask your networking\/firewall IT team to help diagnose this issue. Usually, when you attempt to connect to the warehouse, the firewall will produce logs that will help you all understood the root problem. Example:<\/p>\t\t<code>(&lt;IP Address&gt;), port 5432 failed: server closed the connection unexpectedly This probably means the server terminated abnormally before or while processing the request. SSL SYSCALL error: Connection reset by peer<\/code><\/li>\t\t<li>\t\t<p>If the following text mentions \u201cFATAL: no pg_hba.conf entry for host..\u201d it is very likely that you are <strong>not connecting with SSL\/TLS<\/strong>. Please see our documentation on how to connect with SSL\/TLS: <a href=\"https:\/\/docs.benchling.com\/docs\/getting-started#warehouse-configuration\">Overview &amp; Getting started<\/a>. It is also possible that you may be attempting to connect with an SSL\/TLS connection, but your firewall or VPN is not allowing the SSL\/TLS to go through. As such, please work with your networking\/firewall IT team if you believe you\u2019re connecting with SSL\/TLS. We have even seen cases where an ODBC tool is claiming to connect with SSL\/TLS but in reality is not. Ultimately, the \u201cpeer\u201d here may be referring to the warehouse or your firewall.<\/p>\t\t<code>SSL SYSCALL error: Connection reset by peer connection to server at \"postgres-warehouse.&lt;subdomain&gt;.benchling.com\" (&lt;IP Adress&gt;), port 5432 failed: FATAL: no pg_hba.conf entry for host \"&lt;IP Address&gt;\", user \"u$example\", database \"warehouse\", no encryption<\/code><\/li>\t<\/ul><\/li>\t<li>\t<p>An error of the form \u201cno pg_hba.conf entry for host..\u201d<\/p>\t<ul><li>\t\t<p>Please see above the section referring to this under the \u201cSSL SYSCALL\u201d section above--it\u2019s possible that you receive this error without an accompanying \u201cSSL SYSCALL\u201d text. However, the resolution is very likely the same: please check that you are connecting with SSL\/TLS.<\/p>\t\t<\/li>\t<\/ul><\/li>\t<li>\t<p>When you try to connect, the connection attempt seems to take a while and then ultimately fails.<\/p>\t<ul><li>\t\t<p>Your Benchling tenant and warehouse may have IP allowlisting involved; see our documentation there: <a href=\"https:\/\/help.benchling.com\/hc\/en-us\/articles\/26753271917709-Self-Serve-IP-Allowlist-Configuration\">Self-Serve IP Allowlist Configuration<\/a>. Please double check with your Benchling admins if this is the case. If so, make sure you\u2019re attempting to connect to the warehouse via an allowed IP address.<\/p>\t\t<\/li>\t<\/ul><\/li>\t<li>\t<p>You know you use a firewall to manage connections to the data warehouse. However, you use the IP address of the warehouse in the firewall itself, and this IP address seems to have changed, causing the firewall to disallow connections to the warehouse.<\/p>\t<ul><li>\t\t<p>Because of our data warehouse architecture (i.e. that fact that it is built on AWS), the IP address of the warehouse itself may change at any time due to factors outside of our control.<strong> Please use the URL of the warehouse<\/strong> (e.g. \u201cpostges-warehouse.&lt;subdomain&gt;.benchling.com\u201d) in your firewall instead.<\/p>\t\t<\/li>\t<\/ul><\/li><\/ul><p><strong>Ask the Community!<\/strong><br \/>Have any questions or issues not addressed above? Or have you successfully solved a connection issue for your own team? Please comment\u00a0below so we can help each other out!<\/p>","categoryName":"Benchling Best Practice Guides","categoryId":"14","contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/2e9abd51-794e-4740-a4b9-dcb26414dde9_thumb.png","likes":0,"views":95,"votes":0,"replyCount":0,"publishedAt":"2025-01-13T20:27:56+00:00","lastActivityAt":"2025-01-13T20:27:56+00:00","lastContributor":{"id":"1302","username":"thomasxiong","avatar":""},"lastPostId":0,"author":{"id":"1302","username":"thomasxiong","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"1 month ago"},{"categoryUrl":"https:\/\/community.benchling.com\/madison-wi-user-group-66","topicUrl":{"destination":"https:\/\/community.benchling.com\/madison-wi-user-group-66\/madbug-january-1339"},"id":"340","publicId":"1339","title":"MADBUG January","content":"<p>Hi Everyone,<\/p><p>We have a Professional Services Engineer onsite on January 21st to 23rd to help us with some configurations. I think it would be really cool to have him speak with the User Group so we can get some inside information on the development of some very interesting new features for Benchling, as well as a practical demonstration of the Analysis workbench.\u00a0<\/p><p>Please let me know if this is something you'd like join, and I'll set up an event and send it out.<\/p><p>Thanks!<\/p><p>George<\/p>","categoryName":"Madison, WI User Group","categoryId":"66","contentType":"conversation","featuredImage":"","likes":4,"views":39,"votes":0,"replyCount":1,"publishedAt":"2025-01-06T19:26:17+00:00","lastActivityAt":"2025-01-07T18:49:30+00:00","lastContributor":{"id":"1556","username":"sarah.burton","avatar":""},"lastPostId":983,"author":{"id":"47","username":"gfmayhew","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/6c3be4f5-b0c9-4b6c-a253-b9f5f032d94e.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"1 month ago","lastReplyPublicId":"4912"},{"categoryUrl":"https:\/\/community.benchling.com\/general-announcements-48","topicUrl":{"destination":"https:\/\/community.benchling.com\/general-announcements-48\/tis-the-season-to-give-thanks-1335"},"id":"339","publicId":"1335","title":"\ud83c\udf84\u2018Tis the season to give thanks!\ud83c\udf84","content":"<figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/b8948762-fca4-4169-bdc7-5d6dd1e5b21c.png\" \/><\/figure><p>This holiday season, I\u2019m especially grateful for our incredible product team. Your dedication to the community makes this space dynamic, impactful, and truly special.<\/p><p>Thank you for always being so responsive to my messages, indulging my wildest ideas, and serving as amazing advocates for the Benchling product. Your hard work and passion do not go unnoticed.<\/p><p>\u2728No coal for any of you this year\u2014just stockings full of gratitude and cheer!\u2728<\/p><p>Happy holidays from the Benchling Online Community!<br \/><br \/>\u200b<user-mention data-id=\"22\">@ShawnaWolverton<\/user-mention>\u00a0\u200b<user-mention data-id=\"517\">@Kyle<\/user-mention>\u00a0\u200b<user-mention data-id=\"632\">@salil<\/user-mention>\u00a0\u200b<user-mention data-id=\"237\">@lilyhelfrich<\/user-mention>\u00a0\u200b<user-mention data-id=\"536\">@madison.fletcher<\/user-mention>\u00a0\u200b<user-mention data-id=\"146\">@Tori Ehrhardt<\/user-mention>\u00a0\u200b<user-mention data-id=\"1607\">@borisatbenchling<\/user-mention>\u00a0\u200b<user-mention data-id=\"238\">@ankita_dhar<\/user-mention>\u00a0\u200b<user-mention data-id=\"144\">@Chandler<\/user-mention>\u00a0\u200b<user-mention data-id=\"347\">@Christian Arca<\/user-mention>\u00a0\u200b<user-mention data-id=\"937\">@clare<\/user-mention>\u00a0\u200b<user-mention data-id=\"1112\">@Dane Pieri<\/user-mention>\u00a0\u200b<user-mention data-id=\"225\">@ElisOl<\/user-mention>\u00a0\u200b<user-mention data-id=\"216\">@Jesse Coffey<\/user-mention>\u00a0\u200b<user-mention data-id=\"244\">@pilar_sterne<\/user-mention>\u00a0\u200b<user-mention data-id=\"1026\">@Judi Manley<\/user-mention>\u00a0\u200b<user-mention data-id=\"1754\">@maggie.sheldon<\/user-mention>\u00a0\u200b<user-mention data-id=\"561\">@bioitnaris<\/user-mention>\u00a0\u200b<user-mention data-id=\"89\">@nick.floeck<\/user-mention>\u00a0\u200b<user-mention data-id=\"358\">@tina.arantes<\/user-mention>\u00a0\u200b<user-mention data-id=\"1033\">@rimas<\/user-mention>\u00a0\u200b<user-mention data-id=\"639\">@James Pycock<\/user-mention>\u00a0\u200b<user-mention data-id=\"353\">@derek<\/user-mention>\u00a0<\/p>","categoryName":"General announcements \ud83d\udce3 ","categoryId":"48","contentType":"conversation","featuredImage":"","likes":5,"views":49,"votes":0,"replyCount":2,"publishedAt":"2024-12-20T17:55:48+00:00","lastActivityAt":"2024-12-21T01:01:21+00:00","lastContributor":{"id":"226","username":"Ken Robbins","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/31b63497-2d27-4e07-bc41-8774d59c2eea.png"},"lastPostId":980,"author":{"id":"12","username":"Melissa DiTucci","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/e782f3fa-9b0f-4aab-b4fb-16e33b1f313b.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"2 months ago","lastReplyPublicId":"4898"},{"categoryUrl":"https:\/\/community.benchling.com\/feature-deep-dives-62","topicUrl":{"destination":"https:\/\/community.benchling.com\/feature-deep-dives-62\/schema-field-tooltips-680"},"id":"106","publicId":"680","title":"Schema Field Tooltips","content":"<p><span style=\"color:#000000;\">You asked for it and we listened--<\/span><span style=\"color:#000000;\"><strong>Schema Field Tooltips<\/strong><\/span><span style=\"color:#000000;\"> are now available, making it easier for users to understand how to correctly fill out data within a structured table!<\/span><\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/127bc548-52f1-44e5-9a9b-9311ba9cbaa8.jpg\" \/><figcaption>Tooltip on a dropdown field in a registration table<\/figcaption><\/figure><p><span style=\"color:#000000;\"><em>Tooltips <\/em><\/span><span style=\"color:#000000;\">are small pop-up windows that display when hovering over an indicator icon next to the item you want more information about. You can add text to be displayed in the schema field tooltips in the schema admin section.<\/span><\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/893864fb-bae8-4084-b68b-7048c0583e96.png\" \/><figcaption>Tooltip setup within the Schema admin page<\/figcaption><\/figure><section class=\"callout callout-gray\"><div><div><p><span style=\"color:#000000;\">This feedback was captured in the Community\u2019s most upvoted idea. Thank you to all who contributed to and upvoted!<\/span><\/p><oembed url=\"https:\/\/community.benchling.com\/ideas\/tool-tips-for-registration-and-results-tables-140\"><\/oembed><p><span style=\"color:#000000;\">We\u2019re excited to mark this idea as \u201cShipped\u201d! <\/span><\/p><\/div><\/div><\/section><p><span style=\"color:#000000;\"><strong>Schema Field Tooltips<\/strong> can be found below the field titles. Schema field tooltips are available for:<\/span><\/p><ul><li><span style=\"color:#000000;\">Box schemas<\/span><\/li>\t<li><span style=\"color:#000000;\">Container schemas<\/span><\/li>\t<li><span style=\"color:#000000;\">Plate schemas<\/span><\/li>\t<li><span style=\"color:#000000;\">Registry schemas<\/span><\/li>\t<li><span style=\"color:#000000;\">Result schemas<\/span><\/li><\/ul><p><span style=\"color:#000000;\">When schema fields have tooltips, the icon displays when:<\/span><\/p><ul><li><span style=\"color:#000000;\">Creating a new entry from the schema<\/span><\/li>\t<li><span style=\"color:#000000;\">Viewing the metadata of an entity from the schema<\/span><\/li>\t<li><span style=\"color:#000000;\">Viewing a Registration table created from the schema<\/span><\/li><\/ul><p><span style=\"color:#000000;\">You can access the tooltip by hovering over the <\/span><span style=\"color:#000000;\"><strong>i<\/strong><\/span><span style=\"color:#000000;\"> icon next to the field name or the column name in a Registration table.\u200b<\/span><\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/e3a01608-1068-4fbe-bd1e-e486b8404692.png\" \/><figcaption>Tooltip during entity creation process<\/figcaption><\/figure><p><span style=\"color:#000000;\"><strong>Let us know what you think of this new feature below--we\u2019d love to hear your feedback!\u00a0<\/strong><\/span><\/p>","categoryName":"Feature Deep Dives","categoryId":"62","contentType":"article","featuredImage":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/14bcbec2-9928-4101-ade5-21ede4eb7b53_thumb.png","likes":16,"views":780,"votes":0,"replyCount":17,"publishedAt":"2024-02-13T18:20:58+00:00","lastActivityAt":"2024-12-19T01:06:27+00:00","lastContributor":{"id":"144","username":"Chandler","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/292c40d8-24ef-4515-8aa9-ff89e0fc832c.png"},"lastPostId":262,"author":{"id":"1056","username":"glou","avatar":""},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"2 months ago","lastReplyPublicId":"4865"},{"categoryUrl":"https:\/\/community.benchling.com\/general-announcements-48","topicUrl":{"destination":"https:\/\/community.benchling.com\/general-announcements-48\/you-can-now-subscribe-to-community-events-1325"},"id":"334","publicId":"1325","title":"You can now subscribe to Community Events","content":"<p>Hey folks--just a little update but you\u00a0now have the ability to subscribe to our events on the Community. You\u2019ll get a handy dandy email whenever we post a new event so you never miss one! Check it out and subscribe today on the <a href=\"https:\/\/community.benchling.com\/events?tab=past\" target=\"_self\" rel=\"noreferrer\">events page<\/a>!<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/ca3498b8-ffef-4f1b-a9ec-1c3d93208f5e.png\" \/><\/figure><p>\u00a0<\/p>","categoryName":"General announcements \ud83d\udce3 ","categoryId":"48","contentType":"conversation","featuredImage":"","likes":2,"views":19,"votes":0,"replyCount":0,"publishedAt":"2024-12-13T19:46:25+00:00","lastActivityAt":"2024-12-13T19:46:25+00:00","lastContributor":{"id":"12","username":"Melissa DiTucci","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/e782f3fa-9b0f-4aab-b4fb-16e33b1f313b.png"},"lastPostId":0,"author":{"id":"12","username":"Melissa DiTucci","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/e782f3fa-9b0f-4aab-b4fb-16e33b1f313b.png"},"sticky":false,"publicLabel":"","ideaStatus":{"name":"","textColor":"","backgroundColor":""},"hasBestAnswer":false,"likedOrVotedByCurrentUser":false,"unreadRepliesCount":0,"isUnreadPostCountEnabled":false,"isNew":false,"lastActivityAtRelative":"2 months ago"}],"authors":{"12":{"id":12,"url":"\/members\/melissa-ditucci-12","name":"Melissa DiTucci","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/e782f3fa-9b0f-4aab-b4fb-16e33b1f313b.png","userTitle":"Community 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speaker"},{"url":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/5db5f74f-3b64-4d2e-ace6-ec7851b1222c_thumb.png","title":"User Group Leader"},{"url":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/attachment\/0c588018-6008-48e8-906d-e5455a31ecaf_thumb.png","title":"Benchtalk 2024 Speaker"}],"isBanned":false,"rank":{"avatarIcon":null,"avatarIconUrl":null,"isBold":false,"isItalic":false,"isUnderline":false,"icon":null,"iconUrl":null,"name":"Active Contributor","color":""},"postCount":403},"576":{"id":576,"url":"\/members\/dave-b-576","name":"Dave B","avatar":"","userTitle":"Active Contributor","userLevel":2,"badges":[],"isBanned":false,"rank":{"avatarIcon":null,"avatarIconUrl":null,"isBold":false,"isItalic":false,"isUnderline":false,"icon":null,"iconUrl":null,"name":"Active Contributor","color":""},"postCount":28},"1056":{"id":1056,"url":"\/members\/glou-1056","name":"glou","avatar":"","userTitle":"Benchling 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Member","color":""},"postCount":1},"1706":{"id":1706,"url":"\/members\/youjinteo-1706","name":"youjinteo","avatar":"https:\/\/uploads-us-west-2.insided.com\/benchling-en\/icon\/200x200\/da374b37-53b4-401d-bbd5-a6270a6239e4.png","userTitle":"Contributor","userLevel":0,"badges":[],"isBanned":false,"rank":{"avatarIcon":null,"avatarIconUrl":null,"isBold":false,"isItalic":false,"isUnderline":false,"icon":null,"iconUrl":null,"name":"Contributor","color":""},"postCount":4},"1832":{"id":1832,"url":"\/members\/john-vogt-1832","name":"john.vogt","avatar":"","userTitle":"Benchling 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class="category-and-topic-stream qa-category-and-topic-stream-container homepage-widget-wrapper"><div class="sitewidth"><div class="col"><div class="box pagebox box--unbox"><div class="box__content"><div class="module widget--tabs tabs qa-widget-tabs"><nav class="sections__nav sections__nav--accordion-S"><div class="tabs--nav__container"><div class="tabs--nav"><ul class="tabs--navigation qa-tabs-menu"><li class="tabs__item tabs__item--M qa-tab"><a href="/search/activity/recent" class="qa-link-tab js-tab branded/_index-recent-topics is-active">Recent activity</a></li><li class="tabs__item tabs__item--M qa-tab"><a href="/search/activity/unanswered" class="qa-link-tab js-tab branded/_index-unanswered-topics">Help others</a></li></ul></div></div><div class="tabs--navigation"><div class="tabs qa-tabs"><div class="js-content js-content-1 qa-tab-isVisible js-content-1"><div class="box widget box__content qa-widget-recent-topics topic-list-view"><div class="list-widget-wrapper"><div 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data-preact="widget-custom-html/index" class="" data-props="{"title":"","html":"<div style=\"display: flex; justify-content: center; align-items: center; min-height: 0vh; background-color: transparent; box-sizing: border-box; padding: 20px 20px 5px 20px;\">\n <div class=\"widget\" style=\"min-width: 300px; max-width: 400px; border: 1px solid #ddd; padding: 20px; border-radius: 8px; text-align: center; font-family: Arial, sans-serif; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1); background-color: #fff; box-sizing: border-box;\">\n <h3>2024 Year in Review<\/h3>\n <img src=\"https:\/\/images.ctfassets.net\/kzeezny59h5p\/47VnmsIYpedzOhOwESWt5t\/d3bc5433b2e90f3eea43b47ab43c9840\/2024-Year-In-Review-Header_2.png\" alt=\"2024 Year in Review\" style=\"width: 100%; height: auto; border-radius: 5px; margin-bottom: 10px;\">\n <p>Reflect on the biggest Benchling moments and innovations of 2024!<\/p>\n <a href=\"https:\/\/www.benchling.com\/blog\/2024-year-in-review?utm_campaign=organic&amp;utm_source=linkedin&amp;utm_medium=social\" target=\"_blank\" style=\"display: inline-block; padding: 10px 20px; color: white; background-color: #000DB5; text-decoration: none; border-radius: 5px; font-weight: bold;\">Read the Article on the Benchling Blog<\/a>\n <\/div>\n<\/div>\n"}"><div class="custom-html-widget-wrapper"><section class="full-width custom-html"><div style="display: flex; justify-content: center; align-items: center; min-height: 0vh; background-color: transparent; box-sizing: border-box; padding: 20px 20px 5px 20px;"><div class="widget" style="min-width: 300px; max-width: 400px; border: 1px solid #ddd; padding: 20px; border-radius: 8px; text-align: center; font-family: Arial, sans-serif; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1); background-color: #fff; box-sizing: border-box;"><h3>2024 Year in Review</h3><img src="https://images.ctfassets.net/kzeezny59h5p/47VnmsIYpedzOhOwESWt5t/d3bc5433b2e90f3eea43b47ab43c9840/2024-Year-In-Review-Header_2.png" alt="2024 Year in Review" style="width: 100%; height: auto; border-radius: 5px; margin-bottom: 10px;"><p>Reflect on the biggest Benchling moments and innovations of 2024!</p><a href="https://www.benchling.com/blog/2024-year-in-review?utm_campaign=organic&utm_source=linkedin&utm_medium=social" target="_blank" style="display: inline-block; padding: 10px 20px; color: white; background-color: #000DB5; text-decoration: none; border-radius: 5px; font-weight: bold;">Read the Article on the Benchling Blog</a></div></div></section></div></div></div></div><div class="widget-container widget-container--event_calendar widget-container--container-2-1-column_2-index-1" data-idx="1"><div class="widget-placeholder"><div data-preact="widget-events-calendar/index" class="" data-props="{"config":{"amount":5,"title":"Upcoming events","enablePicker":false,"hideSpacingWithUpperWidget":true,"paddingToTopAndBottom":false,"activeSection":"Style","selectedWidgetPersonalisationOption":"","selectedWidgetPersonalisationOptionName":"All roles","startDateTimestamp":null,"finishDateTimestamp":null}}"><section class="event-calendar qa-event-calendar-container homepage-widget-wrapper homepage-widget-wrapper--no-spacing"><div class="sitewidth"><div class="col"><h3 class="widget-title widget__heading event-calendar__heading">Upcoming events</h3><div class="full-width Template-brand-featured homepage-widget-wrapper custom-event-calendar widget widget--event-calendar qa-widget-event_calendar"><div class="sitewidth"><div class="col event-calendar-container"></div></div></div></div></div></section></div></div></div><div class="widget-container widget-container--leaderboard_points widget-container--container-2-1-column_2-index-2" data-idx="2"><div class="widget-placeholder"><div data-preact="widget-points-leaderboard/indexWidget.sync" class="" data-props="{"maxResults":10,"timeRange":["thisWeek","allTime"],"title":"Most helpful this week","emptyMessage":"","isPreviewEmptyMessage":false,"excludeUserRole":["Employee","roles.moderator","roles.community-manager","roles.administrator"],"showLink":true,"linkText":"Show full leaderboard","showLoggedInUserSection":true,"config":{"maxResults":10,"excludeUserRole":["Employee","roles.moderator","roles.community-manager","roles.administrator"],"timeRange":["thisWeek","allTime"],"emptyMessage":"","isPreviewEmptyMessage":false,"showLink":true,"linkText":"Show full leaderboard","showLoggedInUserSection":true,"title":"Most helpful this week","enablePicker":false,"hideSpacingWithUpperWidget":false,"paddingToTopAndBottom":false,"activeSection":"Content"},"phrases":{"Forum":{"{n} point| {n} points":"{n} point| {n} points","leaderboard.logged.in.user":"You","leaderboard.header.ranking":"Ranking","leaderboard.header.points":"Points"}}}"><section class="widget--leaderboard_points qa-widget-leaderboard_points leaderboard_points qa-leaderboard_points-container homepage-widget-wrapper"><div class="sitewidth"><div class="col"><h3 class="widget-title widget__heading leaderboard_points__heading">Most helpful this week</h3><div class="leaderboard-container"><div class="sections__nav "><ul class="tabs--navigation qa-profile-tooltip-tabs"><li class="tabs__item qa-tab"><button class="tabs__btn tabs__btn-medium qa-link-tab tabs__btn--active" type="button"></button></li><li class="tabs__item qa-tab"><button class="tabs__btn tabs__btn-medium qa-link-tab " type="button"></button></li></ul><div class="tabs--navigation"><div class="tabs qa-tab-content tabs--active"><div class="leaderboard-tab"><div><div class="default-leaderboard-meta-text"></div><div class="leaderboard-link-text"><a href="/leaderboard?period=thisWeek" class="btn--cta btn--show-more"> Show full leaderboard<svg width="20" height="20" viewBox="0 0 24 24" class="leaderboard-link-text-icon"><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></div></div></div><div class="tabs qa-tab-content "><div class="leaderboard-tab"><div><div class="default-leaderboard-meta-text"></div><div class="leaderboard-link-text"><a href="/leaderboard?period=allTime" class="btn--cta btn--show-more"> Show full leaderboard<svg width="20" height="20" viewBox="0 0 24 24" class="leaderboard-link-text-icon"><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></div></div></div></div></div></div></div></div></section></div></div></div><div class="widget-container widget-container--html_widget widget-container--container-2-1-column_2-index-3" data-idx="3"><div class="widget-placeholder"><div data-preact="widget-custom-html/index" class="" data-props="{"title":"","html":"<div style=\"display: flex; justify-content: center; align-items: center; min-height: 0vh; background-color: transparent; box-sizing: border-box; padding: 20px;\">\n <div class=\"widget\" style=\"min-width: 300px; max-width: 400px; border: 1px solid #ddd; padding: 20px; border-radius: 8px; text-align: center; font-family: Arial, sans-serif; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1); background-color: #fff; box-sizing: border-box;\">\n <h4 style=\"font-size: 18px; margin-bottom: 2px;\">Learn from Ken Robbins<\/h4>\n <p style=\"font-size: 14px; margin-bottom: 20px; color: #555;\">Check out his articles on Medium<\/p>\n <ul style=\"list-style: none; padding: 0; margin: 0; text-align: center;\">\n <li style=\"margin-bottom: 10px;\">\n <a href=\"https:\/\/medium.com\/benchling-bistro\/new-benchling-feature-focus-single-input-columns-f9a18ea1b241\" target=\"_blank\" style=\"color: #000DB5; text-decoration: none; font-weight: bold;\">\n New Benchling Feature Focus \u2014 Single Input Columns\n <\/a>\n <\/li>\n <li>\n <a href=\"https:\/\/medium.com\/benchling-bistro\/power-tool-for-busy-benchling-admins-and-devs-03c8035e6e43\" target=\"_blank\" style=\"color: #000DB5; text-decoration: none; font-weight: bold;\">\n Power Tool for Busy Benchling Admins and Devs\n <\/a>\n <\/li>\n <\/ul>\n <\/div>\n<\/div>\n"}"><div class="custom-html-widget-wrapper"><section class="full-width custom-html"><div style="display: flex; justify-content: center; align-items: center; min-height: 0vh; background-color: transparent; box-sizing: border-box; padding: 20px;"><div class="widget" style="min-width: 300px; max-width: 400px; border: 1px solid #ddd; padding: 20px; border-radius: 8px; text-align: center; font-family: Arial, sans-serif; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1); background-color: #fff; box-sizing: border-box;"><h4 style="font-size: 18px; margin-bottom: 2px;">Learn from Ken Robbins</h4><p style="font-size: 14px; margin-bottom: 20px; color: #555;">Check out his articles on Medium</p><ul style="list-style: none; padding: 0; margin: 0; text-align: center;"><li style="margin-bottom: 10px;"><a href="https://medium.com/benchling-bistro/new-benchling-feature-focus-single-input-columns-f9a18ea1b241" target="_blank" style="color: #000DB5; text-decoration: none; font-weight: bold;"> New Benchling Feature Focus — Single Input Columns </a></li><li><a href="https://medium.com/benchling-bistro/power-tool-for-busy-benchling-admins-and-devs-03c8035e6e43" target="_blank" style="color: #000DB5; text-decoration: none; font-weight: bold;"> Power Tool for Busy Benchling Admins and Devs </a></li></ul></div></div></section></div></div></div></div></div></div></div> </div> </div> <div class="widget-container widget-container--quick_links widget-container--index-9" data-idx="9"> <div class="widget-placeholder"> <div 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