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Empower Your Customers to Self-Serve | Customer Communities

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aria-haspopup="true" aria-expanded="false" tabindex="0">Resources<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-has-description mega-menu-item-46234' id='mega-menu-item-46234'><a class="mega-menu-link" href="#"><span class="mega-description-group"><span class="mega-menu-title">The Latest from Gainsight</span><span class="mega-menu-description">What鈥檚 new? From blogs to webinars, to guides and more.</span></span><span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-46234-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46234-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-11' id='mega-menu-item-custom_html-11'><h4 class="mega-block-title">The Latest from Gainsight</h4><div class="textwidget custom-html-widget"></div></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46235' id='mega-menu-item-46235'><a class="mega-menu-link" href="/resources/">Resources Library</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46236' id='mega-menu-item-46236'><a class="mega-menu-link" href="/blog/">Gainsight Blog</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46237' id='mega-menu-item-46237'><a class="mega-menu-link" href="/events/">Upcoming Events and Webinars</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-48732' id='mega-menu-item-48732'><a class="mega-menu-link" href="/events/on-demand/">On-Demand Webinars</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46238' id='mega-menu-item-46238'><a class="mega-menu-link" href="/glossary/">Gainsight Glossary</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46240' id='mega-menu-item-46240'><a class="mega-menu-link" href="/resource-library/">Gainsight Essentials</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46234-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-12' id='mega-menu-item-custom_html-12'><div class="textwidget custom-html-widget"> <div class="nav-resources-ad"> <h2>Gainsight Essentials</h2> <p>The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! <strong>What are you waiting for?</strong></p> <a class="nav-button" href="/resource/demo/" target="_blank">Check it Out</a> <div class="ad-image" style="background-image: url(/wp-content/uploads/2014/12/nav-essentials.jpg)"> </div> </div></li> </ul> </li> </ul> </li> </ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-has-description mega-menu-item-46250' id='mega-menu-item-46250'><a class="mega-menu-link" href="#"><span class="mega-description-group"><span class="mega-menu-title">By Topic</span><span class="mega-menu-description">We鈥檝e got it all organized by Product, Customer Success, and Community.</span></span><span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-46250-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46250-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-13' id='mega-menu-item-custom_html-13'><h4 class="mega-block-title">By Topic</h4><div class="textwidget custom-html-widget"></div></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-52659' id='mega-menu-item-52659'><a target="_blank" class="mega-menu-link" href="https://ai.gainsight.com/">Human-First AI</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46251' id='mega-menu-item-46251'><a class="mega-menu-link" href="/cs-ops-central/">CS Ops Central</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46252' id='mega-menu-item-46252'><a class="mega-menu-link" href="/resources/customer-success-team-resources/">Customer Success Teams</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46250-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-14' id='mega-menu-item-custom_html-14'><div class="textwidget custom-html-widget"> <div class="nav-resources-ad"> <h2>Gainsight Pulse</h2> <p>Pulse isn鈥檛 just a conference鈥攊t鈥檚 where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.</strong></p> <a class="nav-button" href="https://gainsightpulse.com/" target="_blank">Check it Out</a> <div class="ad-image" style="background-image: url(/wp-content/uploads/2024/09/nav-pulse-2024.jpg)"> </div> </div></li> </ul> </li> </ul> </li> </ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-has-description mega-menu-item-46241' id='mega-menu-item-46241'><a class="mega-menu-link" href="#"><span class="mega-description-group"><span class="mega-menu-title">Customer Resources</span><span class="mega-menu-description">Find the Gainsight community, certifications, and documentation.</span></span><span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-46241-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46241-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-15' id='mega-menu-item-custom_html-15'><h4 class="mega-block-title">Customer Resources</h4><div class="textwidget custom-html-widget"></div></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46242' id='mega-menu-item-46242'><a class="mega-menu-link" href="https://community.gainsight.com/">Customer Community</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46243' id='mega-menu-item-46243'><a class="mega-menu-link" href="https://education.gainsight.com/">Trainings & Certifications</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46244' id='mega-menu-item-46244'><a class="mega-menu-link" href="https://support.gainsight.com/">Product Support</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46245' id='mega-menu-item-46245'><a class="mega-menu-link" href="https://support.gainsight.com/SFDC_Edition/API_and_Developer_Docs">API & Developer Docs</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46241-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-16' id='mega-menu-item-custom_html-16'><div class="textwidget custom-html-widget"> <div class="nav-resources-ad"> <h2>Gainsight Customer Communities</h2> <p>Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.</p> <a class="nav-button" href="/customer-communities/" target="_blank">Check it Out</a> <div class="ad-image" style="background-image: url(/wp-content/uploads/2014/12/nav-insided.jpg)"> </div> </div></li> </ul> </li> </ul> </li> </ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-has-description mega-menu-item-46246' id='mega-menu-item-46246'><a class="mega-menu-link" href="#"><span class="mega-description-group"><span class="mega-menu-title">Industry Resources</span><span class="mega-menu-description">Find a job, discover Pulse, and learn what鈥檚 happening industry-wide.</span></span><span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-46246-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46246-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-17' id='mega-menu-item-custom_html-17'><h4 class="mega-block-title">Industry Resources</h4><div class="textwidget custom-html-widget"></div></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46247' id='mega-menu-item-46247'><a class="mega-menu-link" href="/customer-success-career-hub/">Customer Success Job Board</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46248' id='mega-menu-item-46248'><a class="mega-menu-link" href="/pulse-plus/">Pulse Plus</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46249' id='mega-menu-item-46249'><a class="mega-menu-link" href="https://gainsightpulse.com/pulse-2023/?_ga=2.53853928.19563026.1673978254-162957675.1666807285">Pulse Conference</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46682' id='mega-menu-item-46682'><a target="_blank" class="mega-menu-link" href="https://pulselibrary.gainsight.com/">Pulse Library</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46246-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-18' id='mega-menu-item-custom_html-18'><div class="textwidget custom-html-widget"> <div class="nav-resources-ad"> <h2>Gainsight Pulse</h2> <p>Pulse isn鈥檛 just a conference鈥攊t鈥檚 where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.</strong></p> <a class="nav-button" href="https://gainsightpulse.com/" target="_blank">Check it Out</a> <div class="ad-image" style="background-image: url(/wp-content/uploads/2024/09/nav-pulse-2024.jpg)"> </div> </div></li> </ul> </li> </ul> </li> </ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-has-description mega-menu-item-46254' id='mega-menu-item-46254'><a class="mega-menu-link" href="#"><span class="mega-description-group"><span class="mega-menu-title">Essential Guides</span><span class="mega-menu-description">If it鈥檚 here, it鈥檚 essential knowledge on CS, PX, and community.</span></span><span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-46254-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46254-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-19' id='mega-menu-item-custom_html-19'><div class="textwidget custom-html-widget"><h5> Essential Guides </h5></div></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46255' id='mega-menu-item-46255'><a class="mega-menu-link" href="/essential-guides/quarterly-business-reviews-qbrs/">Quarterly Business Reviews (QBRs)</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46256' id='mega-menu-item-46256'><a class="mega-menu-link" href="/essential-guides/customer-success/">Customer Success</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46257' id='mega-menu-item-46257'><a class="mega-menu-link" href="/essential-guides/voice-of-the-customer/">Voice of the Customer</a></li><li 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class="mega-menu-link" href="/essential-guides/high-touch-customer-success-management/">High Touch CS Management</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46262' id='mega-menu-item-46262'><a class="mega-menu-link" href="/essential-guides/company-wide-customer-success/">Company-wide Customer Success</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46263' id='mega-menu-item-46263'><a class="mega-menu-link" href="/essential-guides/recurring-revenue/">Recurring Revenue</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46265' id='mega-menu-item-46265'><a class="mega-menu-link" href="/essential-guides/churn/">Reducing Churn</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-1-of-2' id='mega-menu-46254-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-20' id='mega-menu-item-custom_html-20'><div class="textwidget custom-html-widget"><h5> &nbsp; </h5></div></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46264' id='mega-menu-item-46264'><a class="mega-menu-link" href="/essential-guides/channel-partner-success/">Channel Partner Success</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46266' id='mega-menu-item-46266'><a class="mega-menu-link" href="/essential-guides/budgeting-for-customer-success/">Budgeting for Customer Success</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46267' id='mega-menu-item-46267'><a class="mega-menu-link" href="/essential-guides/product-analytics/">Product Analytics</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46268' id='mega-menu-item-46268'><a class="mega-menu-link" href="/essential-guides/customer-experience/">Customer Experience</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-46269' id='mega-menu-item-46269'><a class="mega-menu-link" href="/product-management-metrics/">Product Management Metrics</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-51931' id='mega-menu-item-51931'><a class="mega-menu-link" href="/essential-guides/how-to-leverage-ai-as-a-cs-leader/">AI For CS Teams</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-clear mega-menu-item-51932' id='mega-menu-item-51932'><a class="mega-menu-link" href="/essential-guides/customer-communities/">Customer Communities</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-53603' id='mega-menu-item-53603'><a class="mega-menu-link" href="/essential-guides/leveraging-ai-as-a-customer-success-manager/">AI For Customer Success Managers</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-6 mega-menu-item-53668' id='mega-menu-item-53668'><a class="mega-menu-link" href="/essential-guides/whats-customer-education-strategies-best-practices-more/">Customer Education</a></li> </ul> </li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-megamenu mega-menu-item-10' id='mega-menu-item-10'><a class="mega-menu-link" href="#" aria-haspopup="true" aria-expanded="false" tabindex="0">Company<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-1 mega-menu-item-46270' id='mega-menu-item-46270'><a class="mega-menu-link" href="/company/">Who We Are</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-1 mega-menu-clear mega-menu-item-46271' id='mega-menu-item-46271'><a class="mega-menu-link" href="/company/leadership">Leadership</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-1 mega-menu-clear mega-menu-item-46272' id='mega-menu-item-46272'><a class="mega-menu-link" href="/newsroom/">Newsroom</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-1 mega-menu-clear mega-menu-item-46273' id='mega-menu-item-46273'><a class="mega-menu-link" href="/partners/">Partners</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-columns-1-of-1 mega-menu-clear mega-menu-item-46274' id='mega-menu-item-46274'><a class="mega-menu-link" href="/careers/">Careers</a></li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-36413' id='mega-menu-item-36413'><a class="mega-menu-link" href="/pulseimpact/" tabindex="0">Impact</a></li><li class='mega-separator-left mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-right mega-menu-megamenu mega-menu-item-46275 separator-left' id='mega-menu-item-46275'><a class="mega-menu-link" href="#" aria-haspopup="true" aria-expanded="false" tabindex="0">Login<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li 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src="https://www.gainsight.com/wp-content/uploads/2014/12/nav-logo-cc.svg" alt="" /> </div> </div> <div class="section-header"> <h1 class="h1">Meet the Community Platform Customers Love</h1> </div> <div class="section-description"><p>Create a single community destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.</p> </div> <div class="buttons"> <a class="gs-button variant-solid color-pink " href="https://www.gainsight.com/resource/demo-cc/" target="_self" > Schedule a Demo </a><a class="gs-button variant-outlined color-pink " href="/community-examples/" target="_self" > View Existing Communities </a> </div> </div> </div> <div class="col-md-6 hero-right" > <div class="column-content-wrapper"> <div class="image-block"> <img src="https://www.gainsight.com/wp-content/uploads/2023/10/hero-3-e1682871078643.webp" alt="Smiling woman in a yellow cardigan creating a heart with her hands, surrounded by floating interface elements showcasing online engagement, like task updates and messages. In the corner, a man gestures towards a notification bubble." style="max-height: 450px;"/> </div> </div> </div> </div> </div> </div> <div id="section-row-2" class="gs-section gs-section-logo_wall gs-bg-dark" > <div class="stretch-row wrapper" id="logos" > <div class="section-header"> <h2 class="section-title gs-l6">Fueling Growth Through Communities Around the Globe</h2> </div> <div class="logo-wall"> <div class="logo"> <img class="logo-image file-typeform" src="https://www.gainsight.com/wp-content/uploads/2023/05/typeform.png" alt="" /> </div> <div class="logo"> <img class="logo-image file-drift" src="https://www.gainsight.com/wp-content/uploads/2023/05/drift.png" alt="" /> </div> <div class="logo"> <img class="logo-image file-intercom" src="https://www.gainsight.com/wp-content/uploads/2023/05/intercom.png" alt="" /> </div> <div class="logo"> <img class="logo-image file-Automation-Anywhere-logo_white" src="https://www.gainsight.com/wp-content/uploads/2023/05/Automation-Anywhere-logo_white.png" alt="" /> </div> <div class="logo"> <img class="logo-image file-gong" src="https://www.gainsight.com/wp-content/uploads/2023/05/gong.png" alt="" /> </div> <div class="logo"> <img class="logo-image file-linkedin" src="https://www.gainsight.com/wp-content/uploads/2023/05/linkedin.png" alt="" /> </div> </div> </div> </div> <div id="section-row-3" class="gs-section gs-section-features_values gs-bg-light-grey" > <div class="container wrapper" id="features" > <div class="row justify-content-between"> <div class="col-md-5"> <div class="section-header"> <h2 class="section-title gs-l2">Empower Your Customers to Self-Serve with Community.</h2> </div> <div class="section-description"><p>Bring your self-serve resources and product best practices together in a single location to create powerful, personalized customer experiences that drive adoption, retention, and engagement.</p> <p><img fetchpriority="high" decoding="async" class="alignnone size-large wp-image-47390" src="https://www.gainsight.com/wp-content/uploads/2023/04/dh-section-1v1-800x777.png" alt="" width="800" height="777" srcset="https://www.gainsight.com/wp-content/uploads/2023/04/dh-section-1v1-800x777.png 800w, https://www.gainsight.com/wp-content/uploads/2023/04/dh-section-1v1-400x388.png 400w, https://www.gainsight.com/wp-content/uploads/2023/04/dh-section-1v1-200x194.png 200w, https://www.gainsight.com/wp-content/uploads/2023/04/dh-section-1v1-768x746.png 768w, https://www.gainsight.com/wp-content/uploads/2023/04/dh-section-1v1.png 1030w" sizes="(max-width: 800px) 100vw, 800px" /></p> </div> </div> <div class="col-md-6"> <div class="features row"> <div class="feature col-md-6"> <span class="feature-icon fa-solid fa-users" style=" color: #ec246d" ></span> <h4 class="gs-l5 feature-title">Community Forums</h4> <p>Take customer engagement to the next level with a lively community built to connect B2B users, share helpful tips, and get inspired.<br><a class="gs-button variant-arrow color-pink left_link_button" href="/customer-communities/community/" target="_self">Learn More</a></p> </div> <div class="feature col-md-6"> <span class="feature-icon fa-solid fa-laptop" style=" color: #ec246d" ></span> <h4 class="gs-l5 feature-title">In-App Embeddables</h4> <p>Give customers easy access to all relevant knowledge, updates, and best practices by offering highly contextual content right inside your product.<br> <a class="gs-button variant-arrow color-pink left_link_button" href="/customer-communities/community#inapp" target="_self">Learn More</a></p> </div> <div class="feature col-md-6"> <span class="feature-icon fa-solid fa-brain" style=" color: #ec246d" ></span> <h4 class="gs-l5 feature-title">Knowledge Base</h4> <p>Transform your traditional support portal into a frictionless self-service experience powered by your help content and user-generated content.<br> <a class="gs-button variant-arrow color-pink left_link_button" href="/customer-communities/knowledge-base/" target="_self">Learn More</a></p> </div> <div class="feature col-md-6"> <span class="feature-icon fa-solid fa-megaphone" style=" color: #ec246d" ></span> <h4 class="gs-l5 feature-title">Product Feedback & Ideation</h4> <p>Build a more customer-centric product by centralizing all your customer feedback, collecting product ideas, and sharing insights with your team.<br> <a class="gs-button variant-arrow color-pink left_link_button" href="/customer-communities/product-feedback-ideation/" target="_self">Learn More</a></p> </div> <div class="feature col-md-6"> <span class="feature-icon fa-solid fa-comments" style=" color: #ec246d" ></span> <h4 class="gs-l5 feature-title">Product Communication</h4> <p>Keep customers informed and updated about new product developments, releases and updates to your roadmap.<br> <a class="gs-button variant-arrow color-pink left_link_button" href="/customer-communities/product-feedback-ideation#product-updates" target="_self">Learn More</a></p> </div> <div class="feature col-md-6"> <span class="feature-icon fa-solid fa-user-group" style=" color: #ec246d" ></span> <h4 class="gs-l5 feature-title">Groups & Events</h4> <p>Foster more meaningful relationships by creating interest-based user groups and promoting customer events.<br> <a class="gs-button variant-arrow color-pink left_link_button" href="/customer-communities/community#groups" target="_self">Learn More</a></p> </div> </div> </div> </div> </div> </div> <div id="section-row-4" class="gs-section gs-section-content_image_row gs-bg-light" > <div class="wrapper" id="analytics" > <div class="container"> <div class="row content-row justify-content-between align-items-center"> <div class="col-md-6"> <div class="image-block image-block-left"> <img src="https://www.gainsight.com/wp-content/uploads/2023/10/dh-section-2v1.webp" alt="A user dashboard displaying analytics for May 6, 2022, to June 8, 2022. It highlights customer metrics with total users (1495) and new registrations (51), accompanied by a bar graph. Top community members are listed with details on posts, replies, and likes received." /> </div> </div> <div class="col-md-6 text-block text-block-right "> <div class="section-header"> <h2 class="section-pretitle gs-l6">Analytics</h2> <h3 class="section-title gs-l2">Robust Community Insights That Demonstrate ROI</h3> </div> <div class="section-description gs-wysiwyg"><p>Track community activity and watch as your community gives you real-time insights into product satisfaction, self-service resolution, engagement, and more! Connect community data to your Gainsight Customer Success for a complete 360掳 view of customer health.</p> </div> </div> </div> </div> </div> </div> <div id="section-row-5" class="gs-section gs-section-content_image_row gs-bg-light-grey" > <div class="wrapper" id="integrations" > <div class="container"> <div class="row content-row justify-content-between align-items-center"> <div class="col-md-6 text-block text-block-left"> <div class="section-header"> <h2 class="section-pretitle gs-l6">Integrations</h2> <h3 class="section-title gs-l2">Create Unparalleled Customer Experiences with Powerful Integrations</h3> </div> <div class="section-description gs-wysiwyg"><p>Simplify how customers find answers by integrating your tech stack and leveraging federated search making it easy to find content from other systems directly in your hub.</p> </div> <div class="buttons"> <a class="gs-button variant-arrow color-blue left_link_button" href="/integration/" target="_self" > View Integrations </a> </div> </div> <div class="col-md-6"> <div class="image-block image-block-right"> <img src="https://www.gainsight.com/wp-content/uploads/2023/05/integrations.png" alt="A diagram resembling a solar system with a central &quot;G&quot; logo surrounded by orbits. Each orbit contains various tech company logos, including Zapier, Salesforce, Slack, Mixpanel, and others, representing integration or collaboration within thriving customer communities." /> </div> </div> </div> </div> </div> </div> <div id="section-row-6" class="gs-section gs-section-content_full_width gs-bg-light" style="background-image: linear-gradient(56deg, rgba(72,178,235,1) 0%, rgba(255,255,255,1) 19%, rgba(255,255,255,1) 82%, rgba(252,198,66,1) 102%);" > <div class="container wrapper text-center" id="review" > <div class="row top-section"> <div class="col-md-12"> <div class="section-header"> <div class="logo-block image-block"> <img src="https://www.gainsight.com/wp-content/uploads/2023/04/quote.svg" alt="" /> </div> </div> <div class="section-description"><p class="section-title gs-l3" style="font-weight: 900; font-size: 26px; color: #153d5e;">Customer value realization sits at the nexus of our relationship with our customers. Thanks to Gainsight, we鈥檝e made it easier for customers to do business with us. We nurture and empower them with information and education, and then we cultivate advocacy that will drive us forward.</p> <p style="color: #5b6d86; font-size: 20px;"><strong>Bart Hammond</strong><br /> Chief Customer Officer, Drift</p> </div> </div> </div> </div> </div> <div id="section-row-7" class="gs-section gs-section-content_full_width gs-bg-light" style="background-image: linear-gradient(45deg, rgba(236,36,109,1) 0%, rgba(236,36,109,1) 100%);;" > <div class="container wrapper text-center" id="demo-block" > <div class="row top-section"> <div class="col-md-12"> <div class="section-description"><p style="font-size: 2.375rem; color: #ffffff; max-width: 900px; margin: 0 auto;">Discover the community platform that keeps your <strong>customers coming back for more.</strong></p> </div> <div class="buttons"> <a class="gs-button pink-btn variant-solid color-white " href="https://www.gainsight.com/resource/demo-cc/" target="_self" > Schedule a Demo </a> </div> </div> </div> </div> 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