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class="lang-fr country-fr currency-eur layout-full-width page-contact tax-display-enabled bg-light"><div class="page-wrapper"><header id="header" class="bg-white"><div class="px-0 bg-red "><div class="container py-2"><div class="row flex-nowrap justify-content-between align-items-center"><div class="col-6 col-md-4 text-left"><a class="navbar-brand me-0" href="https://www.lepoint.fr/" title="Le Point" style="text-decoration: none;"><img loading="eager" class="svg mw-100" width="122" height="26" src="https://static-abo.lpnt.fr/static-1731481425/themes/lepoint/assets/img/logo-lp-www.svg" alt="Le Point"></a></div><div class="col-6 col-md-4 justify-content-end text-end"><div class="login"><a class="connexion text-white text-sxl text-md-sxxl ps-md-2 text-decoration-underline fw-light" href="https://abo.lepoint.fr/connexion" title="Connexion"><i class="tdi tdi-user tdi-md tdi-md-llg align-middle text-white me-1"></i><span class="d-none d-md-inline-block">Se connecter</span></a></div></div></div></div></div> </header><main id="main" class="container pt-3 pt-3"><div id="content-wrapper" class="col col-12"><div class="row justify-content-center position-relative pt-md-1"><div class="d-flex align-items-start flex-lg-row flex-column"><div class="col-12 col-lg-3 pb-2 pb-md-0 position-absolute p-0 m-0 text-start title-with-back d-flex align-items-center"><i class="tdi fs-5 tdi-carret-left fw-light me-2"></i><a class="text-decoration-underline text-lg-md" href="https://abo.lepoint.fr/">Retour à la boutique</a></div><div class="col-12 pt-2 pb-5 col-lg-7 mx-auto text-center "><h1 class="h2 m-0">Contactez-nous</h1></div></div></div><div class="container pb-4 pb-md-5 fw-light font-weight-md-normal"><div class="row align-items-start text-center"><div class=" col-4 col-sm mb-4 px-2"><h4 class="mb-lg-2 text-uppercase fw-light"><div class="pb-2"><img width="40" height="40" src="https://static-abo.lpnt.fr/static-1731481425/themes/lepoint/assets/img/lpemail-v2.svg" alt="Email"></div>Par e-mail</h4><a class="fw-light font-weight-md-normal" href="mailto:abo@lepoint.fr">abo@lepoint.fr</a></div><div class="col-4 col-sm mb-4 px-2"><h4 class="mb-lg-2 text-uppercase fw-light"><div class="pb-2"><img width="40" height="40" src="https://static-abo.lpnt.fr/static-1731481425/themes/lepoint/assets/img/lpphone-v2.svg" alt="Téléphone"></div>Par téléphone</h4><div class=" d-md-block mb-md-0"><span class=""><a href="tel:0144101000" class="mt-2 mt-md-0">01 44 10 10 00<div class="w-100 d-block d-md-none"></div>(coût d'un appel local)</a></span><span class="d-inline-block"> du lundi au vendredi de 9h à 18h et le samedi de 9h à 13h </span></div></div><div class="col-4 col-sm mb-4 px-2"><h4 class="mb-lg-2 text-uppercase fw-light"><div class="pb-2"><img width="40" height="40" src="https://static-abo.lpnt.fr/static-1731481425/themes/lepoint/assets/img/lpmail-v2.svg" alt="Courrier"></div>par courrier</h4><div class="d-md-block mb-5 mb-md-0"><span class="d-inline-block ">LePoint Abonnement</span><div class="w-100"></div><span class="d-inline-block"><span>CS 50002</span><span class="d-none d-lg-inline">-</span><div class="w-100 w-md-none d-lg-inline"></div><span>59718 Lille Cedex 9</span></span></div></div></div><div class="row justify-content-center text-center "><div class="mb-4 mb-md-0 "><span class="d-inline-block w-100 w-md-75">Voici les réponses à une sélection de vos questions les plus fréquentes.</span><span class="d-inline-block w-100 w-md-75">Si nous n'avons pas répondu à votre question ou que vous souhaitez avoir plus de précisions, n'hésitez pas à nous contacter par email grâce au formulaire ci-dessous</span></div></div><div class="row"><div class="col-12 col-lg-10 pb-5 py-md-5 mx-auto px-0 px-sm-3"><div class="bg-light"><link rel="stylesheet" href="https://static-abo.lpnt.fr/static-1731481425/themes/lepoint/assets/css/v3faqbloc.css"><div data-search-container><h2 id="list-item-268" class="h2b p-3 p-md-0" data-search-group-title>Questions fréquentes</h2><div id="accordion-268" class="pb-3 pb-md-5 px-2 px-sm-0"><dl class="collapse-container mb-0" data-search-context><dt><a class="text-reset text-decoration-none collapse-btn-checkout collapse-btn-faq" data-bs-toggle="collapse" href="#faq_item_269">Quand vais-je recevoir mon premier numéro ?</a></dt><dd id="faq_item_269" class="collapse mb-0"><div class="collapse-content text-sxl"><p class="font-size-base">Pour l’offre intégrale, une fois votre abonnement enregistré en ligne, vous recevrez votre premier numéro sous une dizaine de jours maximum. Vous pouvez consulter gracieusement la parution en cours dans sa version numérique dès confirmation de votre commande.</p> <p class="font-size-base">S'il s'agit d'un abonnement numérique seul, vous pourrez consulter votre premier numéro dès la confirmation de votre commande.</p></div></dd></dl><dl class="collapse-container mb-0" data-search-context><dt><a class="text-reset text-decoration-none collapse-btn-checkout collapse-btn-faq" data-bs-toggle="collapse" href="#faq_item_270">Je souhaite modifier mes données personnelles.</a></dt><dd id="faq_item_270" class="collapse mb-0"><div class="collapse-content text-sxl"><p class="font-size-base">Si vous souhaitez modifier votre adresse e-mail, votre mot de passe ou votre nom, connectez-vous à votre compte sur <a href="https://moncompte.lepoint.fr/" target="_blank" style="box-sizing: border-box; color: #ac0000; text-decoration-line: none;">l’espace abonnés</a>, et rendez-vous dans la rubrique « Modifier et consulter mon profil ».</p></div></dd></dl><dl class="collapse-container mb-0" data-search-context><dt><a class="text-reset text-decoration-none collapse-btn-checkout collapse-btn-faq" data-bs-toggle="collapse" href="#faq_item_271">Comment accéder à l'édition digitale du magazine Le Point ?</a></dt><dd id="faq_item_271" class="collapse mb-0"><div class="collapse-content text-sxl"><p class="font-size-base">L’hebdomadaire en version digitale rééditée, enrichie et optimisée pour tous les écrans est disponible : <br style="box-sizing: border-box; color: #343434;" /> <br style="box-sizing: border-box; color: #343434;" /> - depuis votre ordinateur, via l’espace bibliothèque sur LePoint.fr et compatible avec tous les navigateurs après vous être connecté à <a href="https://moncompte.lepoint.fr/" target="_blank" style="box-sizing: border-box; color: #ac0000; text-decoration-line: none;">votre compte</a>. <br style="box-sizing: border-box; color: #343434;" /> <br style="box-sizing: border-box; color: #343434;" /> - depuis votre smartphone et votre tablette (iOS / Android / Windows 8) via l'application <em>Le Point</em> téléchargeable gratuitement sur l'<a href="https://apps.apple.com/fr/app/le-point-journal-et-actualit%C3%A9s/id326861451" target="_blank" style="box-sizing: border-box; color: #ac0000; text-decoration-line: none;">Appstore</a>, <a href="https://play.google.com/store/apps/details?id=fr.lepoint.android&hl=fr" target="_blank" style="box-sizing: border-box; color: #ac0000; text-decoration-line: none;">Google Play</a> et <a href="https://www.microsoft.com/fr-fr/p/le-pointfr/9wzdncrdgvs5?activetab=pivot:overviewtab" target="_blank" style="box-sizing: border-box; color: #ac0000; text-decoration-line: none;">Windows Store</a>.</p></div></dd></dl><dl class="collapse-container mb-0" data-search-context><dt><a class="text-reset text-decoration-none collapse-btn-checkout collapse-btn-faq" data-bs-toggle="collapse" href="#faq_item_272">Quand vais-je recevoir mon cadeau (si j’ai souscrit à une offre d’abonnement avec cadeau) ?</a></dt><dd id="faq_item_272" class="collapse mb-0"><div class="collapse-content text-sxl"><p class="font-size-base">Une fois votre abonnement enregistré en ligne, vous recevrez votre cadeau dans un délai de 3 semaines.</p></div></dd></dl></div></div><div class="col col-12 col-lg-12 text-center"><a href="https://abo.lepoint.fr/faq" class="btn btn-primary text-white col-12 col-md-10 col-lg-4 py-2" target="_self">Je consulte la FAQ</a></div></div></div></div><div class="row justify-content-center"><div class="col-12 col-lg-10 py-3 p-sm-3 border border-extrathin rounded-blocf "><h2 class="mb-4 d-none d-md-block">Contactez-nous par e-mail<i class="tdi tdi-mail tdi-mail ps-2"></i></h2><h3 class="mb-2 text-uppercase d-md-none">Contactez-nous par e-mail<div class="d-inline align-bottom ms-2"><i class="tdi tdi-mail"></i></div></h3><div class="row"><div class="col col-12 col-lg-12"><form action="https://abo.lepoint.fr/nous-contacter" 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