<!DOCTYPE html> <html lang="en"> <head>   <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-KW2XNGZ');</script>  <title >Website help - University of St Andrews</title >  <script type="application/ld+json">{"@context": "https://schema.org","@type": "BreadcrumbList","itemListElement": [{"@type": "ListItem","position": 1,"name": "Website help","item": "https://www.st-andrews.ac.uk/help/"}]}</script> <meta name="DC.title" content="Website help" /> <meta name="referrer" content="no-referrer" /> <meta name="channel-id" content="2"> <meta name="section-id" content="633"> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=EDGE" /> <meta name="copyright" content="Copyright © University of St 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style="display:none;visibility:hidden"></iframe></noscript>  <nav class="sr-only" id="skip" aria-label="Accessibility links"><a href="#content-begin">Skip to content</a></nav>  <header id="header"> <div class="row"> <div id="logo-container"> <div id="header-logo"><a href="https://www.st-andrews.ac.uk/" aria-label="University of St Andrews"><span>University of St Andrews</span></a></div> </div> <div id="header-search"> <button class="btn btn-link" id="header-search-trigger" name="btnG" aria-label="Toggle search" value=""><i class="fa fa-search" aria-hidden="true"></i><span class="sr-only">Toggle search</span></button> <form action="https://www.st-andrews.ac.uk/search" method="get" role="search" class="dpl-form"> <app-root></app-root> <input type="hidden" name="collection" value="uosa-meta-global"> <input type="hidden" name="profile" value="_default"> <input type="hidden" name="form" value="partial"> </form> </div> </div> </header> <nav id="category-header" aria-label="Category header"> <div class="container"> <div class="category-header__title"><a href="/help/">Website help</a></div> </div> </nav> <div class="container breadcrumbs--wrapper"> <div class="row"> <div class="col-lg-12 content"> <nav aria-label="Breadcrumb"> <ol class="breadcrumbs"> <li> <a href="/">University</a></li><li>Website help</li> </ol> </nav> </div> </div> </div>  <main id="content-begin"> <div class="container"> <div class="row"> <div class="col-xs-12"> </div> </div> </div> <div id="d.en.214613" class="page-intro__wrapper"> <div class="page-intro"> <div class="page-intro__text"> <h1 class="page-intro__heading">Website help</h1> <p class="lead">Use the links on this page to report a web or digital related problem.</p> <p>You can also contact the IT Service Desk directly by sending an email to<br /><a href="mailto:itservicedesk@st-andrews.ac.uk">itservicedesk@st-andrews.ac.uk</a>.</p><p><a class="btn btn-action" href="https://st-andrews.unidesk.ac.uk/tas/public/ssp/content/form?unid=eab2851d1f5243b8a54e3f809a08a430&from=e9ef7a7b-d981-468d-bd32-62ec369b676b">Submit an enquiry</a></p> </div> </div> </div> <div class="container"> <div class="row"> <div class="col-xs-12"></div></div></div><div id="d.en.214614" class="section__anchor--sticky"><div class="featured-media__wrapper sta-grey-light"><div class="featured-media featured-media--right"><div class="featured-media__text"><h2 class="featured-media__heading">University website update requests</h2><p>Use this form to request:</p> <ul> <li>new web pages  </li> <li>new websites  </li> <li>updates to information currently published on pages within the University website  </li> <li>deleting web pages  </li> <li>removing websites</li> <li>any other website related requests.</li> </ul><p><a class="btn btn-action" href="https://st-andrews.unidesk.ac.uk/tas/public/ssp/content/serviceflow?unid=6bcb029714d746e787eadb813b61e40f">Update request form</a></p></div><div class="featured-media__media"></div></div></div></div><div class="container"><div class="row"><div class="col-xs-12"></div></div></div><div id="d.en.214617" class="section__anchor--sticky"><div class="featured-media__wrapper"><div class="featured-media featured-media--right"><div class="featured-media__text"><h2 class="featured-media__heading">Self-Service Portal</h2><p>Sign in with your University credentials to log support calls and view the progress of any existing calls under your name in the Self-Service Portal.</p><p><a class="btn btn-action" href="https://st-andrews.unidesk.ac.uk/tas/public">Self-Service Portal</a></p></div><div class="featured-media__media"></div></div></div></div><div class="container"><div class="row"><div class="col-xs-12"></div></div></div><div id="d.en.214615" class="section__anchor--sticky"><div class="featured-media__wrapper sta-grey-light"><div class="featured-media featured-media--right"><div class="featured-media__text"><h2 class="featured-media__heading">YouTube video submission</h2><p>Students and staff use this form to submit video files for upload to <a href="https://www.youtube.com/uofstandrews">the University YouTube channel</a>.</p><p><a class="btn btn-action" href="https://st-andrews.unidesk.ac.uk/tas/public/ssp/content/serviceflow?unid=2d1581257370412a948b69662fe96ad2&openedFromService=true">YouTube video submission form</a></p></div><div class="featured-media__media"></div></div></div></div><div class="container"><div class="row"><div class="col-xs-12"></div></div></div><div id="d.en.214618" class="section__anchor--sticky"><div class="featured-media__wrapper"><div class="featured-media featured-media--right"><div class="featured-media__text"><h2 class="featured-media__heading">Apply for a St Andrews WordPress site</h2><p>WordPress is a multi-purpose content management system, used to publish all kinds of websites, from research centre hubs to student society blogs.</p> <p>It provides a quick way to create a website or blog, and allows users to easily edit posts or pages.</p> <p>If you are a member of the University of St Andrews, you can apply for a WordPress blog site.</p><p><a class="btn btn-action" href="https://wp.st-andrews.ac.uk/">Apply for a WordPress site</a></p></div><div class="featured-media__media"></div></div></div></div><div class="container"><div class="row"><div class="col-xs-12"></div></div></div><div id="d.en.214616" class="section__anchor--sticky"><div class="featured-media__wrapper sta-grey-light"><div class="featured-media featured-media--right"><div class="featured-media__text"><h2 class="featured-media__heading">Digital standards</h2><p>The digital standards web pages provide information about digital best practice along with digital policies, procedures and rules for managing and creating content for the University of St Andrews.</p><p><a class="btn btn-action" href="/digital-standards/">Digital standards web pages</a></p></div><div class="featured-media__media"></div></div></div></div><div class="container"><div class="row"><div class="col-xs-12"></div></div></div><div id="d.en.214619" class="section__anchor--sticky"><div class="featured-media__wrapper"><div class="featured-media featured-media--right"><div class="featured-media__text"><h2 class="featured-media__heading">Contact</h2><dl class="paired-values-list paired-values-list--divided collapse-top"> <dt class="paired-values-list__name font-weight--bold">Phone</dt> <dd class="paired-values-list__value"><a href="tel:+44 (0)1334 46 3333">+44 (0)1334 46 3333</a></dd> <dt class="paired-values-list__name font-weight--bold">Email</dt> <dd class="paired-values-list__value"><a href="mailto:itservicedesk@st-andrews.ac.uk">itservicedesk@st-andrews.ac.uk</a></dd> </dl></div><div class="featured-media__media"></div></div></div></div><div class="container"><div class="row"><div class="col-xs-12"></div></div></div> </main>  <footer id="footer"> <div id="website-footer"> 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