Water and Sanitation Services - International Water Association

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</span> </button> <button type="submit" class="search-btn"> <span class="fa fa-search"> <span class="sr-only">Search</span> </span> </button> </span> </div> </form> </div> </div> </div> </nav>  <div class="cover ta-cover pr-cover"> <div class="outer-cover"> <div class="inner-cover"> <div class="cover-content container"> <div class="col-md-12"> <div class="cover-icon content-block"><img src="https://iwa-network.org/wp-content/uploads/2015/12/sanitation.png" alt=""></div> <div class="cover-title content-block"><h2>Water and Sanitation Services</h2></div> <div class="cover-sub content-block"><span></span></div> <a class="btn btn-lg btn-default" href="https://iwa-network.org/get-involved-in-programmes" target="_self">Get Involved</a> </div> </div> <div class="cover-bg-outer"> <div class="cover-bg" style="background-image:url('https://iwa-network.org/wp-content/uploads/2015/12/Urban-Sanitation.jpg')"></div> </div> </div> </div> </div> <div class="container single-programs single"> <div class="col-md-12"> <nav class="navbar navbar-thematic-areas row nav-programs"> <div class="container-fluid row"> <div id="ta-collapse-2" class=""> <ul class="nav navbar-nav"> <li class="li42913"> <a href=" https://iwa-network.org/programs/digital-water/ "> <div class="img">  <div class="bg" style="width:154px;height:144px;"></div> </div> <span>Digital Water</span> </a> </li> <div style="height:0;width:0"> <svg height="0" width="0"> <mask id="mymask42913"> <image id="img" xlink:href="https://iwa-network.org/wp-content/uploads/2019/10/icon-digital-iwa.png" x="0" y="0" height="100px" width="100px" /> </mask> </svg> </div> <style> .li42913 .bg { mask: url(#mymask42913); -webkit-mask-box-image: url(https://iwa-network.org/wp-content/uploads/2019/10/icon-digital-iwa.png); } </style> <li class="li5367"> <a href=" https://iwa-network.org/programs/water-and-sanitation-services/ "> <div class="img">  <div class="bg" style="width:109px;height:92px;"></div> </div> <span>Water and Sanitation Services</span> </a> </li> <div style="height:0;width:0"> <svg height="0" width="0"> <mask id="mymask5367"> <image id="img" xlink:href="https://iwa-network.org/wp-content/uploads/2015/12/sanitation.png" x="0" y="0" height="100px" width="100px" /> </mask> </svg> </div> <style> .li5367 .bg { mask: url(#mymask5367); -webkit-mask-box-image: url(https://iwa-network.org/wp-content/uploads/2015/12/sanitation.png); } </style> <li class="li5326"> <a href=" https://iwa-network.org/programs/cities-of-the-future/ "> <div class="img">  <div class="bg" style="width:86px;height:107px;"></div> </div> <span>Cities of the Future</span> </a> </li> <div style="height:0;width:0"> <svg height="0" width="0"> <mask id="mymask5326"> <image id="img" xlink:href="https://iwa-network.org/wp-content/uploads/2015/12/cities-1.png" x="0" y="0" height="100px" width="100px" /> </mask> </svg> </div> <style> .li5326 .bg { mask: url(#mymask5326); -webkit-mask-box-image: url(https://iwa-network.org/wp-content/uploads/2015/12/cities-1.png); } </style> <li class="li5305"> <a href=" https://iwa-network.org/programs/basins-of-the-future/ "> <div class="img">  <div class="bg" style="width:96px;height:96px;"></div> </div> <span>Basins of the Future</span> </a> </li> <div style="height:0;width:0"> <svg height="0" width="0"> <mask id="mymask5305"> <image id="img" xlink:href="https://iwa-network.org/wp-content/uploads/2015/12/basins-1.png" x="0" y="0" height="100px" width="100px" /> </mask> </svg> </div> <style> .li5305 .bg { mask: url(#mymask5305); -webkit-mask-box-image: url(https://iwa-network.org/wp-content/uploads/2015/12/basins-1.png); } </style> </ul> </div> </div> </nav> </div> <div class="col-md-8"> <article> <div class="row clearfix"> <div class="content body-copy"> <div class="page-description"> <p>Lack of safe and reliable water supply affects more than 800 million people worldwide; over 2.5 billion people lack adequate sanitation services. Globally, this has a major negative impact on human health, environmental sustainability and on economic development. Rapid population growth, urbanisation, climate change, pollution and inadequate financing, present unprecedented challenges to the provision of water and sanitation services.</p> <p>Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world. To do so, it must take into account social, economic and environmental factors, while adapting to climate change risks to ensure the resilience of water and sanitation systems.</p> <p>Partnering with water utilities, national and international institutions, the IWA Water and Sanitation Services programme works to ensure the safe, reliable, equitable and efficient supply and service delivery of water and sanitation. We do this through innovative pilot projects, international frameworks, and advocacy to improve regulation and policy, including the implementation of Water Safety Plans and Sanitation Safety Plans.</p> <p> </p> </div> <h4>Related <a href="https://iwa-network.org/iwa-specialist-groups/">IWA Specialist Groups</a></h4> <table style="border-collapse: collapse;width: 100%"> <tbody> <tr> <td style="width: 33.333333333333336%"> <div class="wpb_text_column wpb_content_element vc_custom_1458125037307"> <div class="wpb_wrapper"> <h5><strong>Treatment Technologies</strong></h5> </div> </div> <div class="wpb_text_column wpb_content_element "> <div class="wpb_wrapper"> <ul class="specialist-groups"> <li><a href="https://iwa-connect.org/#/group/advanced-oxidation-processes?view=public" target="_blank" rel="noopener noreferrer">Advanced Oxidation Processes</a></li> <li><a href="https://iwa-connect.org/#/group/anaerobic-digestion?view=public" target="_blank" rel="noopener noreferrer">Anaerobic Digestion</a></li> <li><a href="https://iwa-connect.org/#/group/biofilms?view=public">Biofilms</a></li> <li><a href="https://iwa-connect.org/#/group/metals-and-related-substances-in-drinking-water?view=public" target="_blank" rel="noopener noreferrer">Metals and Related Substances in Drinking Water</a></li> <li><a href="https://iwa-connect.org/#/group/membrane-technology?view=public" target="_blank" rel="noopener noreferrer">Membrane Technology</a></li> <li><a href="https://iwa-connect.org/#/group/microbial-ecology-and-water-engineering?view=public" target="_blank" rel="noopener noreferrer">Microbial Ecology and Water Engineering</a></li> <li><a href="https://iwa-connect.org/#/group/nano-and-water---application-of-nanoparticles-nanoengineered-materials-and-nanotechnology?view=public" target="_blank" rel="noopener noreferrer">Nano and Water – Application of<br /> Nanoparticles, Nanoengineered Materials and Nanotechnology</a></li> <li><a href="https://iwa-connect.org/#/group/particle-separation?view=public" target="_blank" rel="noopener noreferrer">Particle Separation</a></li> <li><a href="https://iwa-connect.org/#/group/wetland-systems-for-water-pollution-control?view=public" target="_blank" rel="noopener noreferrer">Wetland Systems for Water Pollution Control</a></li> </ul> <p> </p> </div> </div> </td> <td style="width: 33.333333333333336%"> <div class="wpb_text_column wpb_content_element vc_custom_1458125062692"> <div class="wpb_wrapper"> <h5><strong>Water and Health</strong></h5> </div> </div> <div class="wpb_text_column wpb_content_element "> <div class="wpb_wrapper"> <ul class="specialist-groups"> <li><a href="https://iwa-connect.org/#/group/assessment-and-control-of-hazardous-substances-in-water?view=public" target="_blank" rel="noopener noreferrer">Assessment and Control of Hazardous Substances in Water</a></li> <li><a href="https://iwa-connect.org/#/group/disinfection?view=public" target="_blank" rel="noopener noreferrer">Disinfection</a></li> <li><a href="https://iwa-connect.org/#/group/health-related-water-microbiology?view=public" target="_blank" rel="noopener noreferrer">Health-Related Water Microbiology</a></li> <li><a href="https://iwa-connect.org/#/group/non-sewered-sanitation-nss?view=public" target="_blank" rel="noopener noreferrer">Non-Sewered Sanitation</a></li> <li><a href="https://iwa-connect.org/#/group/sanitation-and-water-management-in-developing-countries?view=public" target="_blank" rel="noopener noreferrer">Sanitation and Water Management in Developing Countries</a></li> </ul> </div> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </td> <td style="width: 33.333333333333336%"> <div class="wpb_text_column wpb_content_element vc_custom_1458125012018"> <div class="wpb_wrapper"> <h5><strong>Information and Communications Technology</strong></h5> </div> </div> <div class="wpb_text_column wpb_content_element "> <div class="wpb_wrapper"> <ul class="specialist-groups"> <li><a href="https://iwa-connect.org/#/group/hydroinformatics?view=public" target="_blank" rel="noopener noreferrer">Hydroinformatics (Joint IWA/IAHR/IAHS)</a></li> <li><a href="https://iwa-connect.org/#/group/instrumentation-control-and-automation?view=public" target="_blank" rel="noopener noreferrer">Instrumentation, Control and Automation</a></li> <li><a href="https://iwa-connect.org/#/group/modelling-and-integrated-assessment?view=public" target="_blank" rel="noopener noreferrer">Modelling and Integrated Assessment</a></li> </ul> <div class="wpb_text_column wpb_content_element vc_custom_1458125031859"> <div class="wpb_wrapper"> <h5><strong>Resource Recovery and Reuse</strong></h5> </div> </div> <div class="wpb_text_column wpb_content_element "> <div class="wpb_wrapper"> <ul class="specialist-groups"> <li><a href="https://iwa-connect.org/#/group/nutrient-removal-and-recovery?view=public" target="_blank" rel="noopener noreferrer">Nutrient Removal and Recovery</a></li> <li><a href="https://iwa-connect.org/#/group/resources-oriented-sanitation?view=public" target="_blank" rel="noopener noreferrer">Resources Oriented Sanitation</a></li> <li><a href="https://iwa-connect.org/#/group/water-reuse?view=public" target="_blank" rel="noopener noreferrer">Water Reuse</a></li> </ul> <p> </p> </div> </div> </div> </div> <p> </p> <p> </td> </tr> </tbody> </table> </div> </div> </article> </div> <div class="col-md-4"> <div class='people clearfix'> <a class="ppl_wrap_link" href = "mailto:daniela.bemfica@iwahq.org" target="_self" ></a> <div class='people-left'> <div class='col-md-4 col-xs-3'> <div class='people-image'> <div class='people-image-wrapper'> <div class='thumbnail people-thumbnail' > <div class='thumbnail-image' style='background-image: url(https://iwa-network.org/wp-content/uploads/2017/09/Daniela-Bemfica.png);' alt='Daniela Bemfica'></div> </div> </div> </div> <div class='people-social'> <div class='people-social-wrapper'> <div class='people-repeater'> <a class='mail people-social-link' href='mailto: daniela.bemfica@iwahq.org '><i class='fa fa-envelope'></i></a> </div> </div> </div> </div> </div> <div class='people-right'> <div class='col-md-8 col-xs-8'> <div class='people-name'> <div class='people-name-wrapper'> <h6> Daniela Bemfica </h6> </div> </div> <div class='people-title'> <span> Strategic Programmes & Engagement Director </span> </div> </div> </div> </div> </div> <div class="program-featured"> <div class="featured-content-shortcode clearfix fc-10270"> <div class="left-box"> <div class="col-md-6"> <div class="box-1"> <div class="post-57968 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-sanitation iwa-search-theme-climate-change iwa-search-theme-inclusive-urban-sanitation iwa-search-theme-sustainable-development-goals iwa-search-format-blogs"> <a class="featured-link" href="https://iwa-network.org/toilets-a-place-for-peace-shaping-an-essential-need-with-ancient-wisdom-and-modern-aesthetics/" > <div class="featured-bg post" style="background: url( https://iwa-network.org/wp-content/uploads/2024/11/Toilet-Peace-Shervin-Shotaro-IWA-Blog-1024x1024.jpg );"> </div> <div class="featured-content"> <div class='metabox'><span>Blog</span></div> <div class="featured-title"> <h3>Toilets: A Place for Peace – shaping an essential ...</h3> </div> </div> </a> </div> </div> </div> </div> <div class="right-box"> <div class="col-md-6"> <div class="right-box-top"> <div class="box-2"> <div class="post-26470 video type-video status-publish has-post-thumbnail hentry category-environment category-society programme-water-and-sanitation-services sections-brisbane iwa-search-theme-basins-and-water-resources iwa-search-format-case-stories iwa-search-format-videos" > <div class="featured-bg video"> <div class="featured-video featured-videos"> <div class="embed-responsive embed-responsive-16by9"> <div class='metabox'><span>Video</span></div> <iframe src="https://player.vimeo.com/video/198852994?byline=0&portrait=0" width="700" height="394" frameborder="0" allowfullscreen="allowfullscreen"></iframe> </div> </div> </div> </div> </div> </div> <div class="right-box-bottom"> <div class="col-md-6 col-xs-6"> <div class="box-3"> <div class="post-10983 post type-post status-publish format-standard has-post-thumbnail hentry category-society tag-africa tag-human-resource-capacity-gaps tag-sustainable-development tag-sustainable-development-goals tag-wash tag-water-and-sanitation-services tag-water-sector-human-resources tag-water-utilities programme-water-and-sanitation-services iwa-search-format-blogs"> <a class="featured-link" href="https://iwa-network.org/wanted-a-paradigm-shift-in-water-sector-capacity-development-governance/" > <div class="featured-bg post" style="background: 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href="https://iwa-network.org/projects/operation-and-maintenance-network/" class=""> <h4>Operation & Maintenance Network</h4> </a> <div class="communities-box"> <p> The Operation and Maintenance Network aims to contribute to the sustainability of water and wastewater services, and thr...</p> </div> </div> </div> <div class="col-md-4 col-sm-6 project "> <div class="current-project-inner-wrap"> <div class="current-projects-inner"> <a href="https://iwa-network.org/projects/water-safety-planning/" class="current-project" style="background-image: url('https://iwa-network.org/wp-content/uploads/2020/06/utility-1024x566.png');"> <div class="overlay"></div> </a> </div> <a href="https://iwa-network.org/projects/water-safety-planning/" class=""> <h4>Water Safety Planning</h4> </a> <div class="communities-box"> <p> Humanity cannot thrive and survive without water. 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url('https://iwa-network.org/wp-content/uploads/2016/08/02_2005-Indonesia-Bunaken-and-Sumba-Robert-382-768x1024.jpg');"> <div class="overlay"></div> </a> </div> <a href="https://iwa-network.org/projects/human-rights-to-water-and-sanitation/" class=""> <h4>Human Rights to Water and Sanitation</h4> </a> <div class="communities-box"> <p> Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of ...</p> </div> </div> </div> <div class="col-md-4 col-sm-6 project "> <div class="current-project-inner-wrap"> <div class="current-projects-inner"> <a href="https://iwa-network.org/projects/aquarating/" class="current-project" style="background-image: url('https://iwa-network.org/wp-content/uploads/2015/12/AquaRating-certified.png');"> <div class="overlay"></div> </a> </div> <a href="https://iwa-network.org/projects/aquarating/" class=""> <h4>AquaRating</h4> </a> <div class="communities-box"> <p> Water and wastewater companies are 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url('https://iwa-network.org/wp-content/uploads/2016/06/14-e1554803792858-1024x553.jpg');"> <div class="overlay"></div> </a> </div> <a href="https://iwa-network.org/projects/water-policy-and-regulation/" class=""> <h4>Water Policy and Regulation</h4> </a> <div class="communities-box"> <p> Sustainable management of water and sanitation for all relies upon the collective action of interdependent stakeholders,...</p> </div> </div> </div> <div class="col-md-4 col-sm-6 project "> <div class="current-project-inner-wrap"> <div class="current-projects-inner"> <a href="https://iwa-network.org/projects/digital-water-programme/" class="current-project" style="background-image: url('https://iwa-network.org/wp-content/uploads/2019/02/markus-spiske-666905-unsplash-1024x683.jpg');"> <div class="overlay"></div> </a> </div> <a href="https://iwa-network.org/projects/digital-water-programme/" class=""> <h4>Engage with the Digital Water Programme</h4> </a> <div class="communities-box"> <p> The Digital 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Improve...</h4> </a> <div class="communities-box"> <p> Preventative management and planning approaches, such as Water Safety Plans (WSPs), provides a simple robust framework f...</p> </div> </div> </div> <div class="col-md-4 col-sm-6 project past animated "> <div class="current-project-inner-wrap"> <div class="current-projects-inner"> <a href="https://iwa-network.org/projects/performance-based-contracts-for-non-revenue-water-market-development/" class="current-project" style="background-image: url('https://iwa-network.org/wp-content/uploads/2018/07/zm5TOkP4-1024x682.jpeg');"> <div class="overlay"></div> </a> </div> <a href="https://iwa-network.org/projects/performance-based-contracts-for-non-revenue-water-market-development/" class=""> <h4>Performance-Based Contracts for Non-Revenue Water ...</h4> </a> <div class="communities-box"> <p> The financial viability and operational performance of water utilities is heavily affected by excessive levels of non-re...</p> </div> </div> </div> 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href="https://iwa-network.org/projects/urban-sanitation-and-wastewater/" class="current-project" style="background-image: url('https://iwa-network.org/wp-content/uploads/2017/02/shutterstock_104097815-1024x678.jpg');"> <div class="overlay"></div> </a> </div> <a href="https://iwa-network.org/projects/urban-sanitation-and-wastewater/" class=""> <h4>Urban Sanitation and Wastewater</h4> </a> <div class="communities-box"> <p> Today, around 80% of all wastewater is discharged into the world’s waterways every day, where it creates health, envir...</p> </div> </div> </div> <div class="col-md-4 col-sm-6 project past animated "> <div class="current-project-inner-wrap"> <div class="current-projects-inner"> <a href="https://iwa-network.org/projects/improving-water-security-for-the-poor-reach/" class="current-project" style="background-image: url('https://iwa-network.org/wp-content/uploads/2015/10/iStock_000064528915_Full-1024x678.jpg');"> <div class="overlay"></div> </a> </div> <a 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