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Ticket</a></li><li id="menu-item-2722" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2722"><a href="https://blazethemes.com/request-customization/">Hire A Customizer</a></li><li id="menu-item-2726" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-205 current_page_item menu-item-2726"><a href="https://blazethemes.com/faqs/" aria-current="page">FAQs</a></li></ul></li><li id="menu-item-27888" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-27888"><a href="https://blazethemes.com/blog">Blog</a></li><li id="menu-item-2721" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2721"><a href="https://blazethemes.com/contact/">Contact</a></li><li id="menu-item-3861" class="blaze_account_label menu-item menu-item-type-post_type menu-item-object-page menu-item-3861"><a href="https://blazethemes.com/account/">My Account</a></li></ul></div></div></nav></div></div></div></div></section><section class="faq-page-section"><div class="container"><div class="row"><div class="col-md-12 col-lg-8"><div class="page-title" data-aos-once="true" data-aos="fade-up" data-aos-delay="100"><h1>FAQs</h1></div><div class="faq-section-wrap"><div class="faqs-wrap"><h2>General</h2><div class="row"><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/faqs.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">Pre Sales Questions</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">Any questions related to our products you wish to buy are answered through live chat support or through email <a href="mailto:support@blazethemes.com" class="links">support@blazethemes.com</a>.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/faqs.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">After Sales Support</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">12 months initial support is included with the purchase of every theme. Any minor customization and support is available through email <a href="mailto:sales@blazethemes.com" class="links">support@blazethemes.com</a> , <a href="https://blazethemes.com/support" class="links">Support Ticket</a> or online chat.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/faqs.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">How do I update my theme?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">The update process is simple. Whenever we update our theme, you will get update notification on your dashboard. Simply click the 'update' button to update both Free and Pro Themes.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/faqs.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">How often do you release new themes?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">We have been releasing a new theme and updating an existing theme every month for 3 years now.<br> Our team focuses continuously on providing quality themes through dedicated efforts of researching, considering requests from our users, and extensive quality assurance before releasing new and existing themes.</p></div></div></div></div></div></div></div><div class="faq-section-wrap"><div class="faqs-wrap"><h2>Installation</h2><div class="row"><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/installation-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">How do I install the theme ?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">To install a new theme, you must first have a working WordPress installation. For more information on installing WordPress, please refer to <a href="https://wordpress.org/support/article/how-to-install-wordpress/" target="_blank" class="links">this article</a> on WordPress official site.<br>Once WordPress has been properly set up, there are two ways you can install new theme – from your WordPress Administration Panel or Manually via FTP. Please refer to<a href="mailto:support@blazethemes.com" class="links"> support@blazethemes.com</a> for detail support.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/installation-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">Does the theme come with content?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">We provide a one-click demo functionality for both free and pro themes so, after installing our theme, you need to activate our blaze demo importer. You need to navigate to theme info page on your WordPress dashboard. There you will find available demos to import. Watch this <a href="https://www.youtube.com/watch?v=zCw0bkswns4&t=3s" target="_blank">video</a> for more detailled information. If you need help with it, please refer to<a href="mailto:support@blazethemes.com" class="links"> support@blazethemes.com</a>. We'd be delighted to help you.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/installation-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">Can you install WordPress and theme for me?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">Yes. We can install, set up, and configure WordPress and the theme on your web server. If you don’t have a hosting account or domain name, we can help you with that as well. Please purchase 2 hours of our installation service from <a href="https://blazethemes.com/customization-package/" target="_blank">here</a> and send your WordPress dashboard details or Web hosting details to <a href="mailto:support@blazethemes.com" class="links">support@blazethemes.com </a>. The installation might take up to 24 hours to complete after receiving the details.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/installation-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">How do I activate eCommerce section of the theme?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">To enable eCommerce functionality, please install WooCommerce plugin. Our Themes are fully compatible with WooCommere plugin.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/installation-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">Is your theme compatible with latest version of WordPress?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">All our themes are continuously kept in sync with the latest version of WordPress. As soon as WordPress announces a new Release Candidate (RC), Beta Release, we immediately begin testing for compatibility and/or make changes to make sure our themes are always operating flawlessly.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/installation-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">Do I need special software or system requirement to use your theme?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">Like any website, you’ll need to own your own domain and have WordPress installed on a web host of your choice. If you’d like a host that completely manages your WordPress and theme installation for you, we can help with that.<br>Please contact us at <a href="mailto:support@blazethemes.com" class="links">support@blazethemes.com </a> for detail support.</p></div></div></div></div></div></div></div><div class="faq-section-wrap"><div class="faqs-wrap"><h2>Customization</h2><div class="row"><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/customization-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">How can I change the theme logo?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">The logo can easily be changed within the Appearance > Header section, or the Appearance > Customize > Logo section of the WordPress dashboard, depending on your particular theme.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/customization-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">How do I customize your theme?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">All of the themes are equipped with Theme Options Panel which will allow you to easily customize your website. Please read our detailed <a href="https://blazethemes.com/documentations/" class="links">documentation</a> of the theme you are using to customize the theme.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/customization-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">Can I change the theme background?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">Yes. The theme background color and image can be changed easily from the WordPress Appearance options for all of our themes.</p></div></div></div></div><div class="col-md-12" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"><div class="faqs-single-desc clearfix"><div class="figure-image"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2018/02/customization-icon.png"></div><div class="faqs-desc"><h3 itemprop="name"> <a href="javascript:void(0);" class="faq_title">Can you help me customize my site?</a></h3><div class="field-faq-content" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" style="display: none;"><p itemprop="text">We provide guidance and help from our own end for minor customization. However for extensive help in terms of modifications, you will need to buy development hours. We will develop, design, and make instructed changes in your site available in those purchased hours. Please refer to this <a href="https://blazethemes.com/downloads/customization-package/" class="links">customization service</a> page for booking customization hours.</p></div></div></div></div></div></div></div></div><div class="col-md-12 col-lg-4 faq_sidebar"><section id="text-5" class="widget widget_text"><div class="textwidget"><div class="request-a-customization"><h1>Need a <br />Theme <br />Customization ?</h1><p><span>by Blaze Themes </span></p><div class="request-customization-btn"><a href="https://blazethemes.com/request-customization/" class="btn primary-btn">Request a Quote</a></div></div></div></section></div></div></div></section><section class="call-to-action_wrap"><div class="container-fluid"><div class="row"><div class="col-md-7"><div class="call-to-action-wrap text-center"><p class="call-to-action-subtext" data-aos-once="true" data-aos="fade-down" data-aos-delay="50"> Are you ready to get started? 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