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Support - Blaze Themes

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menu-item-object-page current-menu-item page_item page-item-358 current_page_item menu-item-2723"><a href="https://blazethemes.com/support/" aria-current="page">Support Ticket</a></li><li id="menu-item-2722" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2722"><a href="https://blazethemes.com/request-customization/">Hire A Customizer</a></li><li id="menu-item-2726" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2726"><a href="https://blazethemes.com/faqs/">FAQs</a></li></ul></li><li id="menu-item-27888" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-27888"><a href="https://blazethemes.com/blog">Blog</a></li><li id="menu-item-2721" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2721"><a href="https://blazethemes.com/contact/">Contact</a></li><li id="menu-item-3861" class="blaze_account_label menu-item menu-item-type-post_type menu-item-object-page menu-item-3861"><a href="https://blazethemes.com/account/">My Account</a></li></ul></div></div></nav></div></div></div></div></section><section class="our_team_wrap"><div class="container"><div class="section-wrap"><div class="section-title" ><h1>Blaze Theme Support</h1></div><div class="row"><div class="col-md-9"><div class="article-title"><h2>Blaze Theme Support</h2></div><div class="faqs-single-desc clearfix"><div class="faqs-desc"><h4> <a href="javascript:void(0);" class="faq_title"> Open A Ticket &nbsp;&nbsp; <img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2021/06/installation-icon.png"> </a></h4><div class="field-faq-content"><div class="wpcf7 no-js" id="wpcf7-f1401-o1" lang="en-US" dir="ltr" data-wpcf7-id="1401"><div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p><ul></ul></div><form action="/support/#wpcf7-f1401-o1" method="post" class="wpcf7-form init" aria-label="Contact form" enctype="multipart/form-data" novalidate="novalidate" data-status="init"><div style="display: none;"> <input type="hidden" name="_wpcf7" value="1401" /> <input type="hidden" name="_wpcf7_version" value="6.0.1" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f1401-o1" /> <input type="hidden" name="_wpcf7_container_post" value="0" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> <input type="hidden" name="_wpcf7_recaptcha_response" value="" /></div><div class="row"><div class="col-md-12"><p><label> Support Subject (required)</label><br /> <span class="wpcf7-form-control-wrap" data-name="about_ticket"><span class="wpcf7-form-control wpcf7-radio"><span class="wpcf7-list-item first"><input type="radio" name="about_ticket" value="Technical Issues" checked="checked" /><span class="wpcf7-list-item-label">Technical Issues</span></span><span class="wpcf7-list-item"><input type="radio" name="about_ticket" value="Accounting/Billing" /><span class="wpcf7-list-item-label">Accounting/Billing</span></span><span class="wpcf7-list-item"><input type="radio" name="about_ticket" value="Pre-sales questions" /><span class="wpcf7-list-item-label">Pre-sales questions</span></span><span class="wpcf7-list-item last"><input type="radio" name="about_ticket" value="Others" /><span class="wpcf7-list-item-label">Others</span></span></span></span></p></div><div class="col-md-12"><p><label><br /> Your Name (required)</label><br /> <span class="wpcf7-form-control-wrap" data-name="Name"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="Name" /></span></p></div><div class="col-md-12"><p><label>Website</label><br /> <span class="wpcf7-form-control-wrap" data-name="website_url"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-url wpcf7-text wpcf7-validates-as-url" aria-invalid="false" value="" type="url" name="website_url" /></span></p></div><div class="col-md-12"><p><label> Your Email (required)</label><br /> <span class="wpcf7-form-control-wrap" data-name="your-email"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email" aria-required="true" aria-invalid="false" value="" type="email" name="your-email" /></span></p></div><div class="col-md-12"><p><label> Support Message (required)</label><br /> <span class="wpcf7-form-control-wrap" data-name="supportmessage"><textarea cols="40" rows="10" maxlength="2000" class="wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required" aria-required="true" aria-invalid="false" name="supportmessage"></textarea></span></p></div><div class="col-md-12"><p><label>Attachments</label><br /> <span class="wpcf7-form-control-wrap" data-name="supportattachment"><input size="40" class="wpcf7-form-control wpcf7-file" accept="audio/*,video/*,image/*" aria-invalid="false" type="file" name="supportattachment" /></span></p></div><div class="col-md-12"><p><label>Attachment 2 </label><br /> <span class="wpcf7-form-control-wrap" data-name="supportattachment2"><input size="40" class="wpcf7-form-control wpcf7-file" accept="audio/*,video/*,image/*" aria-invalid="false" type="file" name="supportattachment2" /></span></p></div><p><input class="wpcf7-form-control wpcf7-submit has-spinner" type="submit" value="Send" /></p></div><p style="display: none !important;" class="akismet-fields-container" data-prefix="_wpcf7_ak_"><label>&#916;<textarea name="_wpcf7_ak_hp_textarea" cols="45" rows="8" maxlength="100"></textarea></label><input type="hidden" id="ak_js_1" name="_wpcf7_ak_js" value="96"/></p><div class="wpcf7-response-output" aria-hidden="true"></div></form></div></div></div></div><div class="faqs-single-desc clearfix"><div class="faqs-desc"><h4> <a href="javascript:void(0);" class="faq_title"> Customization &nbsp;&nbsp; <img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OCIgaGVpZ2h0PSI1MCIgdmlld0JveD0iMCAwIDQ4IDUwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="48" height="50" data-src="https://blazethemes.com/wp-content/uploads/2021/06/installation-icon.png"> </a></h4><div class="field-faq-content" style="display: none;"><div class="wpcf7 no-js" id="wpcf7-f197-o2" lang="en-US" dir="ltr" data-wpcf7-id="197"><div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p><ul></ul></div><form action="/support/#wpcf7-f197-o2" method="post" class="wpcf7-form init" aria-label="Contact form" novalidate="novalidate" data-status="init"><div style="display: none;"> <input type="hidden" name="_wpcf7" value="197" /> <input type="hidden" name="_wpcf7_version" value="6.0.1" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f197-o2" /> <input type="hidden" name="_wpcf7_container_post" value="0" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> <input type="hidden" name="_wpcf7_recaptcha_response" value="" /></div><div class="row"><div class="col-md-12"><p><label>Your Name<span>*</span></label><span class="wpcf7-form-control-wrap" data-name="your_name"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="your_name" /></span></p></div><div class="col-md-12"><p><label>Your Email Address<span>*</span></label><span class="wpcf7-form-control-wrap" data-name="your_email"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email" aria-required="true" aria-invalid="false" value="" type="email" name="your_email" /></span></p></div><div class="col-md-12"><p><label>Your Website(optional)</label><span class="wpcf7-form-control-wrap" data-name="website_url"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-url wpcf7-text wpcf7-validates-as-url" aria-invalid="false" value="" type="url" name="website_url" /></span></p></div><div class="col-md-12"><p><label>Date you needed it by</label><span class="wpcf7-form-control-wrap" data-name="date_you_needed_it_by"><input class="wpcf7-form-control wpcf7-date wpcf7-validates-as-date" aria-invalid="false" value="" type="date" name="date_you_needed_it_by" /></span></p></div><div class="col-md-12"><p><label>Select Your Theme<span>*</span></label><span class="wpcf7-form-control-wrap" data-name="select_theme"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required" aria-required="true" aria-invalid="false" name="select_theme"><option value="Newsmatic Pro">Newsmatic Pro</option><option value="Trendy News Pro">Trendy News Pro</option><option value="LocalNews Pro">LocalNews Pro</option><option value="BloginWP Pro">BloginWP Pro</option><option value="WP Minimalist Pro">WP Minimalist Pro</option><option value="The Styled Blog Pro">The Styled Blog Pro</option><option value="Influential Pro">Influential Pro</option><option value="Top Corporate Pro">Top Corporate Pro</option><option value="Armonia Pro">Armonia Pro</option><option value="Trendy Blog Pro">Trendy Blog Pro</option><option value="Clean Design Blog Pro">Clean Design Blog Pro</option><option value="News Cast Pro">News Cast Pro</option><option value="Style Mag Pro">Style Mag Pro</option><option value="News Block Pro">News Block Pro</option><option value="Bike Shop Pro">Bike Shop Pro</option><option value="Awesome Blog Pro">Awesome Blog Pro</option><option value="Lifestyle Blog Pro">Lifestyle Blog Pro</option><option value="Blog Life">Blog Life</option><option value="Article pro">Article pro</option><option value="Article Pro">Article Pro</option><option value="Styled Blog Pro">Styled Blog Pro</option><option value="Others (Freethemes)">Others (Freethemes)</option></select></span></p></div><div class="col-md-12"><p><label>Your Message<span>*</span></label><span class="wpcf7-form-control-wrap" data-name="your_message"><textarea cols="40" rows="10" maxlength="2000" class="wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required" aria-required="true" aria-invalid="false" name="your_message"></textarea></span></p></div><p><input class="wpcf7-form-control wpcf7-submit has-spinner" type="submit" value="Request a quote" /></p></div><p style="display: none !important;" class="akismet-fields-container" data-prefix="_wpcf7_ak_"><label>&#916;<textarea name="_wpcf7_ak_hp_textarea" cols="45" rows="8" maxlength="100"></textarea></label><input type="hidden" id="ak_js_2" name="_wpcf7_ak_js" value="143"/></p><div class="wpcf7-response-output" aria-hidden="true"></div></form></div></div></div></div></div><div class="col-md-3"></div></div></div></div></section><section class="call-to-action_wrap"><div class="container-fluid"><div class="row"><div class="col-md-7"><div class="call-to-action-wrap text-center"><p class="call-to-action-subtext" data-aos-once="true" data-aos="fade-down" data-aos-delay="50"> Are you ready to get started? It&#039;s never been this easy.</p><h2 data-aos-once="true" data-aos="fade-up" data-aos-delay="100"> Get all our Premium Themes</h2></div></div><div class="col-md-5"><div class="cta-button"> <a href="https://blazethemes.com/pricing/" class="btn secondary-btn" data-aos-once="true" data-aos="fade-up" data-aos-delay="150"> Theme Bundle </a></div></div></div></div></section><style type="text/css">.field-faq-content form input[type="text"], .field-faq-content form input[type="email"], .field-faq-content form input[type="url"], .field-faq-content form input[type="select"], .field-faq-content form input[type="date"], .field-faq-content form textarea{ border: 1px solid #4f4d4d; border-radius: 15px; } .field-faq-content form .wpcf7-submit { padding: 10px 35px; border: none; color: #fff; font-size: 20px; text-transform: uppercase; } .faqs-single-desc .faqs-desc { padding-left: 30px; } .faqs-single-desc { background-color: #f0f6f9; margin-left: 50px; padding: 20px; } .wpcf7-form-control.wpcf7-file { width: 90%; }</style><section class="footer-section"><div class="container-fluid"><div class="row"><div class="col-md-4 col-lg-2"><aside id="secondary" class="widget-area"><section id="nav_menu-5" class="widget widget_nav_menu"><h6 class="widget-title">Popular Themes</h6><div class="menu-footer-one-container"><ul id="menu-footer-one" class="menu"><li id="menu-item-4800" class="menu-item menu-item-type-post_type menu-item-object-theme menu-item-4800"><a href="https://blazethemes.com/theme/newsmatic-pro/">Newsmatic Pro</a></li><li id="menu-item-5102" class="menu-item menu-item-type-post_type menu-item-object-theme menu-item-5102"><a href="https://blazethemes.com/theme/digital-newspaper-pro/">Digital Newspaper Pro</a></li><li id="menu-item-27995" class="menu-item menu-item-type-post_type menu-item-object-theme menu-item-27995"><a href="https://blazethemes.com/theme/pubnews-pro/">Pubnews Pro</a></li><li id="menu-item-28111" class="menu-item menu-item-type-post_type menu-item-object-theme menu-item-28111"><a href="https://blazethemes.com/theme/blogig-pro/">Blogig Pro</a></li></ul></div></section></aside></div><div class="col-md-4 col-lg-2"><aside id="secondary" class="widget-area"><section id="nav_menu-6" class="widget widget_nav_menu"><h6 class="widget-title">Useful Links</h6><div class="menu-footer-two-container"><ul id="menu-footer-two" class="menu"><li id="menu-item-371" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-371"><a href="https://blazethemes.com/support" aria-current="page">Support</a></li><li id="menu-item-141" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-141"><a href="https://blazethemes.com/contact/">Contact</a></li><li id="menu-item-140" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-140"><a href="https://blazethemes.com/about-us/">About Us</a></li></ul></div></section></aside></div><div class="col-md-4 col-lg-2"><aside id="secondary" class="widget-area"><section id="nav_menu-7" class="widget widget_nav_menu"><h6 class="widget-title">Support</h6><div class="menu-footer-three-container"><ul id="menu-footer-three" class="menu"><li id="menu-item-133" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-133"><a href="https://blazethemes.com/wordpress-theme-documentations/">Documentation</a></li><li id="menu-item-131" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-131"><a href="https://blazethemes.com/support-policy/">Support Policy</a></li><li id="menu-item-130" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-130"><a href="https://blazethemes.com/request-customization/">Request Customization</a></li><li id="menu-item-216" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-216"><a href="https://blazethemes.com/faqs/">FAQs</a></li></ul></div></section></aside></div><div class="col-md-12 col-lg-6 text-right"><div class="blaze-social-links text-left"> <a href="https://www.facebook.com/Blaze-Themes-550231578675049/" target="_blank" rel="noopener"><i class="ion-social-facebook"></i></a> <a href="https://twitter.com/blaze_themes/" target="_blank" rel="noopener"><i class="ion-social-twitter"></i></a> <a href="https://www.youtube.com/channel/UCxb7KK2IkaZyuz_JqxwLUuA" target="_blank" rel="noopener"><i class="ion-social-youtube"></i></a> <a href="https://www.instagram.com/blaze_themes/" target="_blank" rel="noopener"><i class="ion-social-instagram"></i></a> <a href="https://profiles.wordpress.org/blazethemes/#content-favorites" target="_blank" rel="noopener"><i class="ion-social-wordpress"></i></a></div><div class="we-accept"><div class="row"><div class="col-md-12"><h4 style="text-align:left;">We accept payment via</h4><div class="figure-image text-left" style="text-align: left;"> <img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0OTEiIGhlaWdodD0iNjAiIHZpZXdCb3g9IjAgMCA0OTEgNjAiPjxyZWN0IHdpZHRoPSIxMDAlIiBoZWlnaHQ9IjEwMCUiIHN0eWxlPSJmaWxsOiNjZmQ0ZGI7ZmlsbC1vcGFjaXR5OiAwLjE7Ii8+PC9zdmc+" width="491" height="60" data-src="https://blazethemes.com/wp-content/uploads/2019/12/payment.png"></div></div></div></div><div class="copyright"><span class="copyright-text">Copyright © 2024 BlazeThemes.com. 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