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href="/help/monzo-extra" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🎉 Monzo Extra</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-perks" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🍩 Monzo Perks</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-max" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🚀 Monzo Max</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-card-pin" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💳 Monzo card and PIN </li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p 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Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-plus" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>⭐️ Monzo Plus </li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-premium" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🚀 Monzo Premium</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/your-needs" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>❤️ Helping us understand your needs</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/web-logging-in-to-the-app" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>📲 Logging in </li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-flex" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🤸🏽‍♀️ Monzo Flex</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/legal-stuff" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>⚖️ The legal stuff</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/ monzo-pensions" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🌳 Monzo Pension</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/service-quality-results" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💬 Service quality survey results</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/investments" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>📈 Investments</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/ monzo-pensions-transfers" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🌳 Monzo Pension Transfers</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/isas" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🍯 ISAs</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/book-of-money" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>📖 The Book of Money</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/new-users-transactions" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💬 Transactions</li></span></a></ul></nav></aside></div></div><div class="category_navMenu__L48r_ Section_container__ToDDs Section_section__vMEm_ Section_secondary__EAXP9 stack Section_paddingnone___L3Po Section_mobileOnly__BtjwW"><div class="Section_contentContainer__AM_ay"><nav><details class="Details_Details__sA5dY"><summary><div class="Text_text__yIi78 Text_secondary__cVHbg"><p>Help articles</p></div><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.down.svg" aria-hidden="true" alt="" loading="lazy"/></summary><ul class="category_listItems__1Ocu2"><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/opening-an-account" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🚪 Opening a Monzo account</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/app-help" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>📱 App help and mobile payments</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/1p-savings-challenge" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💬 1p Savings Challenge</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/Account Security" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🔒 Account Security</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/budgeting-overdrafts-savings" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>📊 Pots, budgeting and saving</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/year-in-monzo-2024" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🎉 Year in Monzo 2024</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/overdrafts-loans" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🏦 Overdrafts and loans</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/cashback" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🤑 Cashback</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/emergencies" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🚨 Emergencies</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-extra" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🎉 Monzo Extra</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-perks" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🍩 Monzo Perks</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-max" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🚀 Monzo Max</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-card-pin" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💳 Monzo card and PIN </li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/account-and-profile" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>👤 Monzo account and profile</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-for-under-16s" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🧒 Monzo for Under 16s</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/Mortgages in Monzo" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🏡 Mortgage in Monzo</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/payments-getting-started" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💰 Payments: getting started</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/payments-troubleshooting" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🤔 Payments: troubleshooting</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/payments-paying-monzobusiness" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💬 Payments: Paying a Monzo Business</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-fraud-category" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🕵️ Fraud and staying safe online</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-with-friends" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💑 Monzo with Friends</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/switching-to-monzo" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💯 Switching to Monzo</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/travelling" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>✈ Travelling with Monzo</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/joint-accounts" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>👭 Joint accounts</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/business-accounts-signup" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💼 Monzo Business: Opening an account</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/business-accounts" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💼 Monzo Business: Make the most of your account</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/business-getpaid" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💸 Monzo Business: Get Paid</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-plus" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>⭐️ Monzo Plus </li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-premium" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🚀 Monzo Premium</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/your-needs" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>❤️ Helping us understand your needs</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/web-logging-in-to-the-app" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>📲 Logging in </li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/monzo-flex" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🤸🏽‍♀️ Monzo Flex</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/legal-stuff" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>⚖️ The legal stuff</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/ monzo-pensions" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🌳 Monzo Pension</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/service-quality-results" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💬 Service quality survey results</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/investments" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>📈 Investments</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/ monzo-pensions-transfers" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🌳 Monzo Pension Transfers</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/isas" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>🍯 ISAs</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/book-of-money" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>📖 The Book of Money</li></span></a><a class="Button_button__30ukX Button_fullWidth__L87a1 Button_none__xam_p Button_left__P5ZhN category_listItem__ulZvk" target="_self" href="/help/new-users-transactions" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><li>💬 Transactions</li></span></a></ul></details></nav><nav class="HelpBreadCrumbs_HelpBreadCrumbs__zizGx HelpBreadCrumbs_paddingleftmedium__mNzKd HelpBreadCrumbs_light__UL2Or"><a class="HelpBreadCrumbs_link__jG_t_" href="/help/"><strong>Help</strong></a><span>/</span><span class="HelpBreadCrumbs_link__jG_t_">Monzo Plus </span></nav></div></div><div class="category_subcategories__3Qbqq"><section class="Section_section__vMEm_ Section_secondary__EAXP9 stack Section_paddingleftmedium__A7mNG Section_paddingrightmedium__VmJd5"><div class="Section_contentContainer__AM_ay"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_small__rAnKV Title_left__yaXgz Title_addMargin___ly9N" id="about-monzo-plus">About Monzo Plus</h3><ul class="HelpArticleList_articleList__8WTKM"><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/plus-premium-whats-happening/"><span>What’s happening to Plus and Premium?</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/monzo-plus-benefits/"><span>What's included in Monzo Plus?</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/plus-joint-account/"><span>Using Plus, Premium, Extra, Perks or Max with your joint account</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/plus-fees/"><span>Monzo Plus Fees</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/paid-upgrade-premium/"><span>Upgrading from Monzo Plus or Premium to a new plan</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/paid-downgrade-premium/"><span>Switching from Monzo Premium to Extra, Perks or Max</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/monzo-plus-billing-date/"><span>Can I change my billing date for Monzo Plus, Monzo Premium, Extra, Perks or Max?</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/afford-plus-premium/"><span>I can't afford to pay my Monzo Plus, Premium, Extra, Perks or Max plan </span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/plus-cancel/"><span>Cancelling Monzo Plus</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li></ul></div></section><section class="Section_section__vMEm_ Section_secondary__EAXP9 stack Section_paddingleftmedium__A7mNG Section_paddingrightmedium__VmJd5"><div class="Section_contentContainer__AM_ay"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_small__rAnKV Title_left__yaXgz Title_addMargin___ly9N" id="virtual-cards">Virtual Cards</h3><ul class="HelpArticleList_articleList__8WTKM"><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/virtual-cards-what/"><span>What are virtual cards?</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/virtual-cards-limits/"><span>How many virtual cards can I have?</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/virtual-cards-how/"><span>How to create a virtual card</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/virtual-card-on-pot-how/"><span>Setting up a virtual card on a Pot</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/virtual-card-on-pot-dispute/"><span>I want to dispute / report as fraud a transaction paid from a Pot</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/web-bill-pots/"><span>Paying bills from Pots</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li></ul></div></section><section class="Section_section__vMEm_ Section_secondary__EAXP9 stack Section_paddingleftmedium__A7mNG Section_paddingrightmedium__VmJd5"><div class="Section_contentContainer__AM_ay"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_small__rAnKV Title_left__yaXgz Title_addMargin___ly9N" id="advanced-budgeting-">Advanced Budgeting </h3><ul class="HelpArticleList_articleList__8WTKM"><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/advanced-budgeting-auto-exports/"><span>Automatically export transaction data to Google Sheets</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/advanced-budgeting-custom-categories/"><span>Creating and editing custom categories</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/advanced-budgeting-roundups/"><span>How advanced roundups help you save </span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li></ul></div></section><section class="Section_section__vMEm_ Section_secondary__EAXP9 stack Section_paddingleftmedium__A7mNG Section_paddingrightmedium__VmJd5"><div class="Section_contentContainer__AM_ay"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_small__rAnKV Title_left__yaXgz Title_addMargin___ly9N" id="interest-on-your-balance-">Interest on your balance </h3><ul class="HelpArticleList_articleList__8WTKM"><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/paid-interest/"><span>Interest on your savings with Plus, Premium, Perks & Max</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li></ul></div></section><section class="Section_section__vMEm_ Section_secondary__EAXP9 stack Section_paddingleftmedium__A7mNG Section_paddingrightmedium__VmJd5"><div class="Section_contentContainer__AM_ay"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_small__rAnKV Title_left__yaXgz Title_addMargin___ly9N" id="credit-tracker">Credit Tracker</h3><ul class="HelpArticleList_articleList__8WTKM"><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/credit-score-what/"><span>What is a credit score?</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/plus-credit-tracker/"><span>Using Credit Tracker to check your credit score with Plus & Premium</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/remove-credit-tracker/"><span>I don't want to see my credit score</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li></ul></div></section><section class="Section_section__vMEm_ Section_secondary__EAXP9 stack Section_paddingleftmedium__A7mNG Section_paddingrightmedium__VmJd5"><div class="Section_contentContainer__AM_ay"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_small__rAnKV Title_left__yaXgz Title_addMargin___ly9N" id="connected-banks-">Connected Banks </h3><ul class="HelpArticleList_articleList__8WTKM"><li><a class="HelpArticleList_article__ta2MN HelpArticleList_light__AsIE1" href="/help/monzo-plus/plus-connected-accounts/"><span>Connected banks with Plus, Premium, Extra, Perks and Max</span><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_medium__7w8iY" src="/images/icons/light/chevron.forward.svg" aria-hidden="true" alt="" loading="lazy"/></a></li></ul></div></section></div></div></div></div></main><div class="Footer_footerContainer__vcVmy Footer_forceDarkMode__38lE_"><footer class="Footer_Footer__mENWJ Footer_forceDarkMode__38lE_" role="menu"><div class="Footer_logo__By_cG"><a role="menuitem" href="/"><img class="Footer_logoImage__HW_kA" src="/images/brand/monzo-logo-on-dark.svg" alt="Monzo Bank"/></a></div><div class="Footer_links___OZQm"><ul><li><a class="Button_button__30ukX Button_forceDarkMode__3L1AP Button_link__Slw7D Button_left__P5ZhN" target="_self" rel="" href="https://monzo.com/about/"><span class="Button_text__d9Ltb">About us</span></a></li><li><a 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aria-label="Download on the App Store" href="https://we83.adj.st/?adj_t=1hkze67b&adj_engagement_type=fallback_click&adj_redirect=https%3A%2F%2Fmonzo.com%2Fdownload" class="AppStoreButton_appStoreButton__dXRYU undefined undefined null "><img width="150" loading="lazy" src="https://images.ctfassets.net/ro61k101ee59/47R5HVs5mn8kaXIb4IgfMJ/678738cebf35e278307695136c1be015/Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917.svg" alt=""/></a><a aria-label="Get it on Google Play" href="https://app.adjust.com/1h1d1pik?engagement_type=fallback_click&fallback=https%3A%2F%2Fmonzo.com%2Fdownload&redirect_macos=https%3A%2F%2Fmonzo.com%2Fdownload" class="AppStoreButton_playStoreButton__9Tg16 undefined undefined"><img width="191" loading="lazy" src="https://images.ctfassets.net/ro61k101ee59/hegpnNpXJdP4GkCOqHf5K/5a7d44685d8703460ca8db539f8401d5/google-play-badge.png" alt=""/></a></div><div class="Footer_social__VBPnO"><a class="Button_button__30ukX Button_link__Slw7D Button_center__53qAB 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href="https://www.youtube.com/monzobank" rel="noopener noreferrer external" aria-label="Youtube"><span aria-hidden="true"><span class="Button_iconWrapper__O6cIh"><img class="undefined Icon_icon__QfSMz Icon_transparent__PlIcz Icon_large__iaiuX Icon_image__k9H8J" src="/images/social-logos/dark/youtube.svg" aria-hidden="true" alt="" loading="lazy"/></span></span></a></div></footer><div class="Footer_copyrightNoticeContainer__EkNwP Footer_forceDarkMode__38lE_"><div class="Footer_copyrightNotice__zOafW"><div class="Text_text__yIi78 Text_forceDarkMode__2DDJQ Text_marginBottom__lTNIK"><p><strong>Existing customers can get help via the app</strong></p></div><div class="Text_text__yIi78 Text_forceDarkMode__2DDJQ Text_marginBottom__lTNIK"><p><small>Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.</small></p></div></div></div></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"title":"Monzo Plus ","subtitle":"All things regarding Monzo Plus","categories":[{"webSlug":"opening-an-account","icon":"🚪","displayName":"Opening a Monzo account","id":"Opening a Monzo account"},{"webSlug":"app-help","icon":"📱","displayName":"App help and mobile payments","id":"need-help-card-app"},{"webSlug":"1p-savings-challenge","icon":"💬","displayName":"1p Savings Challenge","id":"1p Savings Challenge"},{"webSlug":"Account Security","icon":"🔒","displayName":"Account Security","id":"Account Security"},{"webSlug":"budgeting-overdrafts-savings","icon":"📊","displayName":"Pots, budgeting and saving","id":"overdrafts-and-savings"},{"webSlug":"year-in-monzo-2024","icon":"🎉","displayName":"Year in Monzo 2024","id":"Year in Monzo 2024"},{"webSlug":"overdrafts-loans","icon":"🏦","displayName":"Overdrafts and 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If you've got one of them, you can keep using them. But if you cancel them – even by accident – you won't be able to rejoin.\n\nIf you'd like more information on our new plans, [click here.](https://monzo.com/-deeplinks/cancel-paid)\n\nOur new plans are available from £3 a month. Eligibility: 18+ (18-69 for Max) • UK resident • Ts\u0026Cs apply","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"6sQOZYbA6h2AY4TGBSqw6G","type":"Entry","createdAt":"2024-04-19T19:23:26.471Z","updatedAt":"2024-04-22T10:52:43.646Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":16,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - instant access monzo plus ","ruleId":"paid-account-plan:paidplandef-holo-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"47hESDmc8gStIMLqc206y6","type":"Entry","createdAt":"2021-03-12T13:49:02.009Z","updatedAt":"2024-04-21T15:38:37.136Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":23,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Subs - Customer has an active Monzo Plus (V1) account plan","ruleId":"paid-account-plan:paidplandef-holo-initial-public-launch"}},{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"7bgnKRc1fjD0ILFiI53ec5","type":"Entry","createdAt":"2023-06-20T12:09:47.144Z","updatedAt":"2024-04-21T15:55:02.536Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Customer has an active Monzo Premium (Qover) account plan","ruleId":"paid-account-plan:paidplandef-metal-travel-insurance-provider-change-qover"}},{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"4sfGj5ki56YcAfkHBBohth","type":"Entry","createdAt":"2023-12-04T19:36:03.523Z","updatedAt":"2024-04-22T10:53:49.643Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":19,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Prem customer who signed up after IA ","ruleId":"paid-account-plan:paidplandef-metal-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"5qdAIr4aRsWDSELnlzjFQm","type":"Entry","createdAt":"2021-03-22T12:50:08.136Z","updatedAt":"2024-04-22T10:53:44.148Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Customer has an active Monzo Premium (AXA) account plan","ruleId":"paid-account-plan:paidplandef-metal-initial-public-launch"}}],"webSlug":"plus-premium-whats-happening","excludeFromOutsourcing":false}},{"fields":{"platforms":[{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"monzo-plus-benefits","countryCodes":["GBR"],"availableInLocale":true,"question":"What's included in Monzo Plus?","answer":"Here's what you get with Monzo Plus:\n\n- Connected banks and credit cards\n- 4.00% AER (variable) interest (instead of 3.50%) on up to £100,000 in your Monzo Instant Access Savings Pot or your Instant Access Cash ISA\n- Custom categories \n- Exclusive holographic Monzo Plus card \n- Virtual cards \n- Advance roundups \n- Credit insights\n- Discounts and offers \n- Auto-export transaction \n- 1 fee-free cash deposit a month \n- Fee-free withdrawals abroad (up to £400 every 30 days)\n\n__Heads up__ We've stopped selling Plus. If you've got it, you can keep it and continue using your benefits. But if you cancel (even by accident) or move to a new plan, you won't be able to sign back up to Plus.\n\n*Your eligible deposits in Monzo are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000 per person. This includes deposits in your Instant Access Pots.","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"6sQOZYbA6h2AY4TGBSqw6G","type":"Entry","createdAt":"2024-04-19T19:23:26.471Z","updatedAt":"2024-04-22T10:52:43.646Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":16,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - instant access monzo plus ","ruleId":"paid-account-plan:paidplandef-holo-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"47hESDmc8gStIMLqc206y6","type":"Entry","createdAt":"2021-03-12T13:49:02.009Z","updatedAt":"2024-04-21T15:38:37.136Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":23,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Subs - Customer has an active Monzo Plus (V1) account plan","ruleId":"paid-account-plan:paidplandef-holo-initial-public-launch"}}],"webSlug":"monzo-plus-benefits","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail"}},{"fields":{"platforms":[{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"plus-joint-account","countryCodes":["GBR"],"availableInLocale":true,"question":"Using Plus, Premium, Extra, Perks or Max with your joint account","answer":"If you, and your partner have Plus, Premium, Extra, Perks or Max, you get fee-free cash withdrawals on your joint account.\n\nIf you have Extra, Perks or Max, you can also use custom categories, virtual cards, advanced roundups and auto-spreadsheet on your joint account.\n\nIf you have a Joint Instant Access Savings Pot, our standard rate is 3.50% AER (variable). If both account holders have Plus, Premium, Perks or Max, you'll earn even more at 4.00% AER (variable) interest on up to £500,000. Either way, we pay the interest on the 1st of the month.\n\nWith Monzo Max + Family you can get travel, phone and breakdown cover for you and your family. [You can get more information on Extra, Perks and Max here](https://monzo.com/-deeplinks/paid).\n\nOur plans are available from £3 a month • 18+ (18-69 for Max) • UK resident • Ts\u0026Cs apply","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"445MmwP7tYkke66kCk0Uuu","type":"Entry","createdAt":"2018-02-11T21:49:53.782Z","updatedAt":"2025-03-13T09:19:15.140Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":58,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Base Browsing Content - Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"316VL8UmzuwceesKeAKu4u","type":"Entry","createdAt":"2018-02-23T10:25:19.801Z","updatedAt":"2021-06-10T14:39:53.811Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":49,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Suggested Base Content- Makes articles visible for ALL customers in","ruleId":"base-suggested-content"}}],"webSlug":"plus-joint-account","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail"}},{"fields":{"platforms":[{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}}],"id":"plus-fees","countryCodes":["GBR"],"availableInLocale":true,"question":"Monzo Plus Fees","answer":"__Monzo Plus Fees__\n\nMonzo Plus costs £5 per month with a minimum term of 3 months.\n\nThe monthly payment will come on the anniversary of signup, so if you signed up on the 12th July, the next payment will be on the 12th August. Unfortunately we’re unable to change the payment date.\n\nSignups are based on UTC times and you can't pay for Plus from a Bills pot.\n\n__Cancellation Fees__\n\n__Cancelling within the 14 day cooling off period__\n\nIf you ordered a Plus card, there is a £5 cancellation fee if you cancel within the 14 day cooling off period. We’ll refund your first monthly fee payment. If you don't order a card, there is no fee. \n\n__Cancelling within the 3 month minimum term__\n\nWhether you have ordered a Plus card or not, there is a £5 cancellation fee if you cancel within the 3 month minimum term. We’ll refund you for any remaining days of your monthly payment in the month you cancel.\n\n__Cancelling outside the minimum term__\n\nAfter 3 months all cancellations are free. We’ll refund you for any remaining days of your monthly payment in the month you cancel.\n\n__Please Note:__ If we're unable to collect the fee on your payment date, you will see a decline on your account (we’ll also send you an email). We’ll then continue to re-try this payment for the following 6 days. If this continues to decline, on the 7th attempt we will have to collect the payment and take you into an unarranged overdraft, as outlined in our [Ts\u0026Cs](https://monzo.com/legal/plus/terms-and-conditions/#cancelling-).\n\nIf you are outside the minimum 3 month term then on the 7th attempt we will simply cancel your Plus plan.\n\n__Please Note:__ We've removed Monzo Plus and Premium from sale but you can \nkeep them for now. That means if you accidentally cancel them you won't be able to get them back.","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"47hESDmc8gStIMLqc206y6","type":"Entry","createdAt":"2021-03-12T13:49:02.009Z","updatedAt":"2024-04-21T15:38:37.136Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":23,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Subs - Customer has an active Monzo Plus (V1) account plan","ruleId":"paid-account-plan:paidplandef-holo-initial-public-launch"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"6sQOZYbA6h2AY4TGBSqw6G","type":"Entry","createdAt":"2024-04-19T19:23:26.471Z","updatedAt":"2024-04-22T10:52:43.646Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":16,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - instant access monzo plus ","ruleId":"paid-account-plan:paidplandef-holo-instant-access-exclusive-rate"}}],"webSlug":"plus-fees","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail"}},{"fields":{"platforms":[{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}}],"id":"paid-upgrade-premium","countryCodes":["GBR"],"availableInLocale":true,"question":"Upgrading from Monzo Plus or Premium to a new plan","answer":"We've stopped selling Plus \u0026 Premium. If you've got it, you can keep it and continue using your benefits. But if you cancel (even by accident) or move to a new plan, you won't be able to sign back up to Plus or Premium.\n\n__Upgrading to Extra, Perks or Max__\n\nYou can upgrade from Plus or Premium to Extra, Perks or Max at anytime without having to pay a cancellation fee. We’ll also refund you for any remaining days in the month you cancel.\n\n__[Find out more by tapping here](https://monzo.com/-deeplinks/paid)__\n\nYou’ll get to keep any custom categories, virtual cards and connected banks you have. \n\nOur plans are available from £3 a month • 18+ (18-69 for Max) • UK resident • Ts\u0026Cs apply\n\nYou’ll get to keep any custom categories, virtual cards and connected banks you have. \n","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"6sQOZYbA6h2AY4TGBSqw6G","type":"Entry","createdAt":"2024-04-19T19:23:26.471Z","updatedAt":"2024-04-22T10:52:43.646Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":16,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - instant access monzo plus ","ruleId":"paid-account-plan:paidplandef-holo-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"47hESDmc8gStIMLqc206y6","type":"Entry","createdAt":"2021-03-12T13:49:02.009Z","updatedAt":"2024-04-21T15:38:37.136Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":23,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Subs - Customer has an active Monzo Plus (V1) account plan","ruleId":"paid-account-plan:paidplandef-holo-initial-public-launch"}},{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"4sfGj5ki56YcAfkHBBohth","type":"Entry","createdAt":"2023-12-04T19:36:03.523Z","updatedAt":"2024-04-22T10:53:49.643Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":19,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Prem customer who signed up after IA ","ruleId":"paid-account-plan:paidplandef-metal-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"5qdAIr4aRsWDSELnlzjFQm","type":"Entry","createdAt":"2021-03-22T12:50:08.136Z","updatedAt":"2024-04-22T10:53:44.148Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Customer has an active Monzo Premium (AXA) account plan","ruleId":"paid-account-plan:paidplandef-metal-initial-public-launch"}},{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"7bgnKRc1fjD0ILFiI53ec5","type":"Entry","createdAt":"2023-06-20T12:09:47.144Z","updatedAt":"2024-04-21T15:55:02.536Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Customer has an active Monzo Premium (Qover) account plan","ruleId":"paid-account-plan:paidplandef-metal-travel-insurance-provider-change-qover"}}],"webSlug":"paid-upgrade-premium","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail"}},{"fields":{"platforms":[{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}}],"id":"paid-downgrade-premium","countryCodes":["GBR"],"availableInLocale":true,"question":"Switching from Monzo Premium to Extra, Perks or Max","answer":"You can't switch from Monzo Premium to Monzo Plus any more but you can move to Extra, Perks or Max.\n\nFrom £3 a month • 18+ (18-69 for Max) • UK resident • Ts\u0026Cs apply\n\nIf you’re still in your Premium minimum term, you may have to pay a cancellation fee, as we explain in the [Monzo Premium terms \u0026 conditions](https://monzo.com/legal/files/premium/monzo-premium-terms-and-conditions-1.10.pdf).\n\n__Keep your metal card if you want to__\nMoving to Extra, Perks or Max doesn't have to mean giving up your metal card. When you switch to a plan we give you the option to keep your metal card until it expires.\n\n__Your advanced tools will go with you__\nAny connected banks and credit cards, virtual cards or custom categories you have will all move over to your new plan with you.","rules":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"7bgnKRc1fjD0ILFiI53ec5","type":"Entry","createdAt":"2023-06-20T12:09:47.144Z","updatedAt":"2024-04-21T15:55:02.536Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Customer has an active Monzo Premium (Qover) account plan","ruleId":"paid-account-plan:paidplandef-metal-travel-insurance-provider-change-qover"}},{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"4sfGj5ki56YcAfkHBBohth","type":"Entry","createdAt":"2023-12-04T19:36:03.523Z","updatedAt":"2024-04-22T10:53:49.643Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":19,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Prem customer who signed up after IA ","ruleId":"paid-account-plan:paidplandef-metal-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"5qdAIr4aRsWDSELnlzjFQm","type":"Entry","createdAt":"2021-03-22T12:50:08.136Z","updatedAt":"2024-04-22T10:53:44.148Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Customer has an active Monzo Premium (AXA) account plan","ruleId":"paid-account-plan:paidplandef-metal-initial-public-launch"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"6sQOZYbA6h2AY4TGBSqw6G","type":"Entry","createdAt":"2024-04-19T19:23:26.471Z","updatedAt":"2024-04-22T10:52:43.646Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":16,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - instant access monzo plus ","ruleId":"paid-account-plan:paidplandef-holo-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"47hESDmc8gStIMLqc206y6","type":"Entry","createdAt":"2021-03-12T13:49:02.009Z","updatedAt":"2024-04-21T15:38:37.136Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":23,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Subs - Customer has an active Monzo Plus (V1) account plan","ruleId":"paid-account-plan:paidplandef-holo-initial-public-launch"}}],"webSlug":"paid-downgrade-premium","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail"}},{"fields":{"platforms":[{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"monzo-plus-billing-date","countryCodes":["GBR"],"availableInLocale":true,"question":"Can I change my billing date for Monzo Plus, Monzo Premium, Extra, Perks or Max?","answer":"Sorry, we can't let you change your monthly billing date for Monzo Plus, Monzo Premium or our plans Extra, Perks and Max.\n\nWe'll take your monthly payment on the same date that you signed up on. So if you sign up on the 15th of June, your billing date will be the 15th of every month.","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"445MmwP7tYkke66kCk0Uuu","type":"Entry","createdAt":"2018-02-11T21:49:53.782Z","updatedAt":"2025-03-13T09:19:15.140Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":58,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Base Browsing Content - Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"316VL8UmzuwceesKeAKu4u","type":"Entry","createdAt":"2018-02-23T10:25:19.801Z","updatedAt":"2021-06-10T14:39:53.811Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":49,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Suggested Base Content- Makes articles visible for ALL customers in","ruleId":"base-suggested-content"}}],"webSlug":"monzo-plus-billing-date","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail"}},{"fields":{"platforms":[{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}}],"id":"afford_plus_premium_subscription","countryCodes":["GBR"],"availableInLocale":true,"question":"I can't afford to pay my Monzo Plus, Premium, Extra, Perks or Max plan ","answer":"Please get in touch with us right away if you’re having financial difficulties. The sooner we know what’s going on, the sooner we can try to help so things don’t become too stressful for you. \n\nIf you’re unable to pay, we might have to cancel your Monzo Plus, Premium, Extra, Perks or Max plan. Please reach out to us in the app chat for further support.\n\n__If you want to cancel your plan, then [click here](https://monzo.com/-deeplinks/cancel-paid)__","buttons":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"1wLlWXv2V2I53AmWad65lY","type":"Entry","createdAt":"2024-04-19T20:56:30.779Z","updatedAt":"2024-04-22T18:58:06.186Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpButton"}},"locale":"en"},"fields":{"internalDescription":"Chat to us - can't afford plan","uri":"monzo://support_chat?from=help.article\u0026article_id=afford_plus_premium_subscription)","platforms":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"2xEqCSAqgICyYqAC0yEO6q","type":"Entry","createdAt":"2018-02-08T18:36:58.516Z","updatedAt":"2025-02-26T07:53:28.540Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":30,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"platform"}},"locale":"en"},"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"1UKSUTAqsgwo0EI44o4a2S","type":"Entry","createdAt":"2018-02-08T18:37:16.405Z","updatedAt":"2025-02-26T07:53:28.576Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":36,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"platform"}},"locale":"en"},"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}}],"buttonText":"Chat to us "}}],"rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"47hESDmc8gStIMLqc206y6","type":"Entry","createdAt":"2021-03-12T13:49:02.009Z","updatedAt":"2024-04-21T15:38:37.136Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":23,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Subs - 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You may have to pay a cancellation fee depending on how long you've had it for.\n\nIf you cancel, you'll lose all your Plus benefits, like your interest, custom categories, connected banks and more. Your virtual cards will stop working, so you'll need to update the payment details on any online subscriptions you have linked to a virtual card. You'll also need to order a Hot Coral card to replace your Plus holographic blue card. \n\nTo cancel, go to your Plus tab in the app, tap \"settings\" at the bottom of the screen. You should then see an option to cancel.\n\n__Cancelling within 14 days__\n\nIf you cancel your Plus plan within the 14 day cooling off period, you won't be charged a cancelation fee. However, if you ordered a holographic blue card when you signed up to Plus, you will still be charged £5 for the cost of the new card. \n\n__Cancelling within the 3 month minimum term__\n\nIf you cancel within the 3 month minimum term, and outside the 14 day cooling off period, you'll be charged a £5 cancellation fee.\n\n__Cancelling outside the 3 month minimum term__\n\nCancellations outside the minimum term are always free. \n\n__Heads up__ We've stopped selling Plus. You can keep it and continue using your benefits. But if you cancel (even by accident) or move to a new plan, you won't be able to sign back up to Plus.\n\n[Get more information](https://monzo.com/-deeplinks/paid) on our new plans, Extra, Perks and Max. Eligibility: 18+ (18-69 for Max) • UK resident • Ts\u0026Cs apply.\n","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"6sQOZYbA6h2AY4TGBSqw6G","type":"Entry","createdAt":"2024-04-19T19:23:26.471Z","updatedAt":"2024-04-22T10:52:43.646Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":16,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - instant access monzo plus ","ruleId":"paid-account-plan:paidplandef-holo-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"47hESDmc8gStIMLqc206y6","type":"Entry","createdAt":"2021-03-12T13:49:02.009Z","updatedAt":"2024-04-21T15:38:37.136Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":23,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Subs - Customer has an active Monzo Plus (V1) account plan","ruleId":"paid-account-plan:paidplandef-holo-initial-public-launch"}}],"webSlug":"plus-cancel","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail"}}],"webSlug":"monzo-plus"}},{"fields":{"displayName":"Virtual Cards","id":"plus-virtual-cards","countryCodes":["GBR"],"availableInLocale":true,"items":[{"fields":{"platforms":[{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"virtual-cards-what","countryCodes":["GBR"],"availableInLocale":true,"question":"What are virtual cards?","answer":"Virtual cards are extra cards that you can create and delete as you like for budgeting and security. If you have a virtual card, you can set it up to pay directly from a Pot. \n\nVirtual cards also let you buy online without the risk of your physical card details falling into the wrong hands. If in the future you think someone has got hold of the card details, you can delete the virtual card and create a new one.\n\nYou can have up to 5 live virtual cards at any time and can create up to 9 every 30 days, with a maximum of 100 per year.\n\nIf you have Monzo Plus, Premium, Extra, Perks or Max, you can create a virtual card by [clicking here](https://monzo.com/-deeplinks/virtual-card-personal-uk-create). \n\nWith Extra, Perks and Max you can also use virtual cards on your joint account.","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"445MmwP7tYkke66kCk0Uuu","type":"Entry","createdAt":"2018-02-11T21:49:53.782Z","updatedAt":"2025-03-13T09:19:15.140Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":58,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Base Browsing Content - Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}}],"webSlug":"virtual-cards-what","excludeFromOutsourcing":false}},{"fields":{"platforms":[{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"virtual-cards-limits","countryCodes":["GBR"],"availableInLocale":true,"question":"How many virtual cards can I have?","answer":"__There’s a limit to the number of virtual cards you can have__\n\nYou can have up to 5 active virtual cards at any one time, and create up to 100 new virtual cards every 12 months starting from the date you created your first virtual card on.\n\nWith Extra, Perks and Max, you can also create virtual cards on your joint account. Your virtual cards limit is currently spread over your accounts. This means if you set up 9 new virtual cards on your joint account in one month, you won’t be able to set up any more on your personal or joint account for the rest of the month.\n\n__You can only create 9 new virtual cards a month until you reach your 100 a year limit__\n\nFor example, if you made your first virtual card on 30 March, you'd be able to create a maximum of 100 virtual cards between then and 30 March the following year. And if you created 9 a month each month, you'd only be able to create 1 in the 12th month.\n\nThis is a rolling limit, which means the reset would only apply to the card created on that date and does not reset all 100 cards at once. \n","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"445MmwP7tYkke66kCk0Uuu","type":"Entry","createdAt":"2018-02-11T21:49:53.782Z","updatedAt":"2025-03-13T09:19:15.140Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":58,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Base Browsing Content - Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}}],"webSlug":"virtual-cards-limits","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail"}},{"fields":{"platforms":[{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"virtual-cards-how","countryCodes":["GBR"],"availableInLocale":true,"question":"How to create a virtual card","answer":"[Tap here](https://monzo.com/-deeplinks/virtual-card-personal-uk-create) and follow the instructions.\n\nFrom there you can choose whether you want to use your virtual card to pay from your main balance (like your physical Monzo card) or a Pot.","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"1qxYjQJMXEobqmaMAq2KH3","type":"Entry","createdAt":"2024-04-19T19:08:50.570Z","updatedAt":"2024-04-22T10:38:03.424Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Visible to Monzo Max customers (not family)","ruleId":"paid-account-plan:paidplandef-max-personal-initial-public-launch"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"3BISuLummzD8zKSe22FVCn","type":"Entry","createdAt":"2024-04-19T18:13:50.494Z","updatedAt":"2024-04-22T10:38:08.761Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Visible to Monzo Max Family customers ","ruleId":"paid-account-plan:paidplandef-max-family-initial-public-launch"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"56uN5ZjSz0VbEB86ofhpn1","type":"Entry","createdAt":"2024-04-19T18:12:54.056Z","updatedAt":"2024-04-22T10:37:53.434Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":4,"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Visible to Monzo Perk customers","ruleId":"paid-account-plan:paidplandef-perks-initial-public-launch"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"3XDzHuCbkXpesdn7LJi5C4","type":"Entry","createdAt":"2024-04-19T18:13:30.497Z","updatedAt":"2024-04-22T10:37:44.976Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Visible to Monzo Extra customers","ruleId":"paid-account-plan:paidplandef-up-initial-public-launch"}},{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"7bgnKRc1fjD0ILFiI53ec5","type":"Entry","createdAt":"2023-06-20T12:09:47.144Z","updatedAt":"2024-04-21T15:55:02.536Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - 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Only want to spend a certain amount on croissants this month? Create a ‘Pastries’ Pot and use a virtual card to pay from it. \n\nHere's how:\n- [Tap here](https://monzo.com/-deeplinks/virtual-card-personal-uk-create) to create a virtual card\n- Then tap on 'Pay from' and select the Pot there","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"6sQOZYbA6h2AY4TGBSqw6G","type":"Entry","createdAt":"2024-04-19T19:23:26.471Z","updatedAt":"2024-04-22T10:52:43.646Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":16,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - instant access monzo plus ","ruleId":"paid-account-plan:paidplandef-holo-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"47hESDmc8gStIMLqc206y6","type":"Entry","createdAt":"2021-03-12T13:49:02.009Z","updatedAt":"2024-04-21T15:38:37.136Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":23,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Subs - 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Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}}],"webSlug":"virtual-card-on-pot-dispute","excludeFromOutsourcing":false}},{"fields":{"platforms":[{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}}],"id":"bill-pots","countryCodes":["GBR"],"availableInLocale":true,"question":"Paying bills from Pots","answer":"You can pay bills (like Direct Debits and standing orders) directly from one of your regular Pots, instead of from your main account.\n\nYou'll need to set up your Direct Debit or standing order first.\n\n1. Scroll down to the Pot section and tap on the one you want to pay bills from\n2. Tap Set up or Edit next to “Scheduled payments”) then pick which payments you'd like to pay from the Pot \n\n3. When your bill's due, it'll be taken from the Pot.\n\nIf you don't have enough money in your Bills Pot, we'll pay the remainder from your main account (and overdraft if you have one), if we can.\n\n__You can also pay online subscriptions from Pots with Monzo Plus, Premium, Extra, Perks and Max__\n\nWith Monzo Plus, Premium, Extra, Perks and Max you can link virtual cards to a Pot and use that to pay for online subscriptions like Netflix or Spotify. To set this up, head over to a Pot you'd like to pay from and tap the \"Manage\" tab in the drawer, then tap \"Create virtual card\". If you’re using our new Home screen, select the Pot, scroll down and select “Add new card” next to “Virtual card”.\n\nWith Monzo Plus, Premium, Extra, Perks and Max, you can also group and label purchases your way. You can learn more about how to create and Custom Categories [here](https://contentful-previews.tools.prod.prod-ffs.io/help/monzo-perks/trends-custom-categories-web/]).","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"445MmwP7tYkke66kCk0Uuu","type":"Entry","createdAt":"2018-02-11T21:49:53.782Z","updatedAt":"2025-03-13T09:19:15.140Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":58,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Base Browsing Content - Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}}],"webSlug":"web-bill-pots","excludeFromOutsourcing":false,"product":"personal-banking/wealth/savings","isUrgent":false}}],"webSlug":"plus-virtual-cards"}},{"fields":{"displayName":"Advanced Budgeting ","id":"plus-advanced-budgeting","countryCodes":["GBR"],"availableInLocale":true,"items":[{"fields":{"platforms":[{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"advanced-budgeting-auto-exports","countryCodes":["GBR"],"availableInLocale":true,"question":"Automatically export transaction data to Google Sheets","answer":"We'll add your transactions to a Google Sheet called ‘Monzo transactions’ and keep it updated in real-time.\n\nWith Extra, Perks and Max, you can also export transactions from your joint account.\n\nThen you can create graphs and tables to track your spending in any way you like.\n\nChanged your mind? Turn it off at any time from in the app.\n","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"445MmwP7tYkke66kCk0Uuu","type":"Entry","createdAt":"2018-02-11T21:49:53.782Z","updatedAt":"2025-03-13T09:19:15.140Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":58,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Base Browsing Content - Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}}],"webSlug":"advanced-budgeting-auto-exports","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail","isUrgent":false}},{"fields":{"platforms":[{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"advanced-budgeting-custom-categories","countryCodes":["GBR"],"availableInLocale":true,"question":"Creating and editing custom categories","answer":"Understand your spending with custom transaction and budgeting labels.\nBuy a flat white regularly on your way into work? Make your own Coffee category. Or how about a Gig category, for tickets and any merch you buy at the show.\n\nGive each of your unique categories a name, icon and colour.\n\nYou can create and edit a custom category by opening a recent payment and tapping the category for that payment. \n\nWhen editing a payment's category, we'll give you 3 options.\n\n1. Categorise that specific payment only.\n2. Categorise that specific payment and future payments for that merchant.\n3. Categorise that specific payment as well as all past and future payments for that merchant.\n","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"445MmwP7tYkke66kCk0Uuu","type":"Entry","createdAt":"2018-02-11T21:49:53.782Z","updatedAt":"2025-03-13T09:19:15.140Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":58,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Base Browsing Content - Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}}],"webSlug":"advanced-budgeting-custom-categories","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail","isUrgent":false}},{"fields":{"platforms":[{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"advanced-budgeting-roundups","countryCodes":["GBR"],"availableInLocale":true,"question":"How advanced roundups help you save ","answer":"Advanced roundups is a savings tool that you can get if you have Monzo Extra, Perks or Max.\n\nWith Extra, Perks and Max, you can also use advanced roundups on your joint account.\n\nOur plans are available from £3 a month • 18+ (18-69 for Max) • UK resident • Ts\u0026Cs apply\n\nPut 2, 5 or 10 times as much spare change aside every time you spend to reach your savings goals faster.\n\nWhatever you buy, we round up the payment to the nearest pound and put the spare change in a Pot. With advanced roundups, we times the spare change by 2, 5 or 10.\n\nWith the 2 times advanced roundup on, spending £1.90 would put 20p (10p x 2 = 20p) aside in a separate Pot. With 5 times it’d be 50p and with 10 times it’d be £1.","rules":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"445MmwP7tYkke66kCk0Uuu","type":"Entry","createdAt":"2018-02-11T21:49:53.782Z","updatedAt":"2025-03-13T09:19:15.140Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":58,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Base Browsing Content - Makes articles visible for ALL customers in search results / \"See our help categories\"","ruleId":"base-browsing-content"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"316VL8UmzuwceesKeAKu4u","type":"Entry","createdAt":"2018-02-23T10:25:19.801Z","updatedAt":"2021-06-10T14:39:53.811Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":49,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"Suggested Base Content- Makes articles visible for ALL customers in","ruleId":"base-suggested-content"}}],"webSlug":"advanced-budgeting-roundups","excludeFromOutsourcing":false,"copLabel":"paid","product":"retail","isUrgent":false}}],"webSlug":"plus-advanced-budgeting"}},{"fields":{"displayName":"Interest on your balance ","id":"interest-on-your-balance","countryCodes":["GBR"],"availableInLocale":true,"items":[{"fields":{"platforms":[{"fields":{"internalDescription":"Android Current Account","platformId":"android_uk_retail"}},{"fields":{"internalDescription":"iOS Current Account","platformId":"ios_uk_retail"}},{"fields":{"internalDescription":"Web (Desktop and Mobile)","platformId":"web"}}],"id":"paid-interest","countryCodes":["GBR"],"availableInLocale":true,"question":"Interest on your savings with Plus, Premium, Perks \u0026 Max","answer":"With Plus, Premium, Perks and Max, you can earn 4.00% AER (variable) interest on up to £500,000 in a Personal Instant Access Savings Pot, Personal Instant Access Cash ISA or Joint Instant Access Savings Pots. We pay the interest on the 1st of the month. Our standard rate is 3.50% AER (variable).\n\nYou can see more details about your interest payments from your [plan home.](https://monzo.com/-deeplinks/paid).\n\n*Your eligible deposits in Monzo are protected by The Financial Services Compensation Scheme (FSCS) up to a value of £85,000 per person. This includes deposits in your Instant Access Pots.\n\nEligibility for Plus, Premium, Perks and Max: 18+ (18-69 for Max) • UK resident • Ts\u0026Cs apply","rules":[{"metadata":{"tags":[{"sys":{"type":"Link","linkType":"Tag","id":"conversation"}},{"sys":{"type":"Link","linkType":"Tag","id":"emailMessage"}},{"sys":{"type":"Link","linkType":"Tag","id":"srMessage"}}],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"4sfGj5ki56YcAfkHBBohth","type":"Entry","createdAt":"2023-12-04T19:36:03.523Z","updatedAt":"2024-04-22T10:53:49.643Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":19,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - Prem customer who signed up after IA ","ruleId":"paid-account-plan:paidplandef-metal-instant-access-exclusive-rate"}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"135w06l84nck"}},"id":"6sQOZYbA6h2AY4TGBSqw6G","type":"Entry","createdAt":"2024-04-19T19:23:26.471Z","updatedAt":"2024-04-22T10:52:43.646Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":16,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"helpRule"}},"locale":"en"},"fields":{"internalDescription":"subs - 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