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<!DOCTYPE html><html class="content-platform-support" lang="ja-JP" itemscope=""> <head> <title>Jira Cloud Migration Assistant を使用して移行する (レガシー) | アトラシアンサポート</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true"></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: '21094680cc09fee834da447ddf0d43caf80bec47', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and '21094680cc09fee834da447ddf0d43caf80bec47' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/ja/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://ja.confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "value,title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"5ptYdtXuNWU5LGxPtnDurc","lastPublished":"2024-09-05T08:21:51.632Z","firstPublishedAt":"2023-06-01T09:33:37.244Z","type":"topic","topicType":"Mixed","topicTitle":"Jira Cloud Migration Assistant を使用して移行する (レガシー)","description":"すべての情報が 1 ページに表示された Jira Cloud Migration Assistant のレガシードキュメント。","metaDescription":"すべての情報が 1 ページに表示された Jira Cloud Migration Assistant のレガシードキュメント。","publishTo":["support.atlassian.com (SAC)"],"ownershipTeam":null,"featuredVideo":null,"taxonomyUserRoleRef":[],"body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div style='background:#EAE6FF' class='ak-editor-panel' data-panel-type='note'><span style='color:#5243AA' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel note'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='0'><strong>This documentation is undergoing changes</strong></p><p class='no_split_siblings' data-renderer-start-pos='42'>Although we’ve marked this page as <strong>legacy</strong>, the content is accurate and you can still use it, especially if you prefer to see all the information on a single page. If you’d like to see the new experience, where the content is divided into a more granular sequence and clear steps, go to <span><a href='https://support.atlassian.com/ja/migration/docs/jira-cloud-migration-assistant/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Jira Cloud Migration Assistant</a></span>.</p></div></div><p class='no_split_siblings' data-renderer-start-pos='334'>The Jira Cloud Migration Assistant helps you migrate your Server and Data Center data to a new or existing cloud site. You can migrate:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='471'>Jira Software</p></li><li><p class='no_split_siblings' data-renderer-start-pos='488'>Jira Service Management</p></li><li><p class='no_split_siblings' data-renderer-start-pos='515'>Jira Work Management (formerly Jira Core)</p></li><li><p class='no_split_siblings' data-renderer-start-pos='560'>Advanced Roadmaps plans with linked issue sources (projects and single-project boards). Any plans with issue sources as filters and cross-project boards is not migrated. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/' title='https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/'>Learn more about what is migrated and what isn’t</a></p></li></ul><p class='no_split_siblings' data-renderer-start-pos='784'>Built and maintained by Atlassian, the app is free to install and use.</p><p class='no_split_siblings' data-renderer-start-pos='856'>Once installed, you can choose what you want to move to the Cloud, start migrating at your convenience, and monitor the progress of everything throughout the migration process.</p><p class='no_split_siblings' data-renderer-start-pos='1034'>If you are new to migration, use <a class='sc-eIHaNI fVLHZh' href='https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview' title='https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview'>our migration guide</a> to prepare and plan for your migration from Server to Cloud. </p><h2 id='Before-you-migrate'>Before you migrate</h2><p class='no_split_siblings' data-renderer-start-pos='1170'>Here are some key things to be aware of before using this app:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='1234'><strong>Data won’t be overwritten or deleted</strong><br>When the Jira Cloud Migration Assistant migrates your data, it will be added to your Cloud site along with any data that is already there. It won’t delete anything from either your Server or Cloud sites.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='1478'><strong>Data may get linked to avoid duplication</strong><br>When you migrate multiple times we will attempt to link your data to avoid duplication. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/' title='https://support.atlassian.com/ja/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/'>Learn about how we link data</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos='1639'><strong>Using Site Import and the Jira Cloud Migration Assistant can cause data duplication</strong><br>Migrating data in stages, first with Jira Site Import then followed by the Jira Cloud Migration Assistant from the same Server or Data Center instance, will cause shared configuration entities (workflows, custom fields, schemes, etc.) to be duplicated on the Cloud site. We don’t recommend this migration strategy because you will need to do a large amount of manual post-migration cleanup work.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='2124'>Check the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/' title='https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/'>types of data that the Jira Cloud Migration Assistant can migrate</a> before using it to run your migration. </p><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='2241'><strong>Before you begin</strong></p><p class='no_split_siblings' data-renderer-start-pos='2259'>Before attempting a test or production migration, ensure you've completed all of the steps for the Jira Cloud Migration Assistant in the <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/jira-pre-migration-checklist/' title='https://support.atlassian.com/ja/migration/docs/jira-pre-migration-checklist/'>pre-migration checklist</a>. The checklist will help you prepare yourself and your data for migration, and ensure you avoid common sources of migration failure.</p></div></div><h2 id='Install-the-Jira-Cloud-Migration-Assistant-app--for-Jira-7.6-or-newer-'>Install the Jira Cloud Migration Assistant app (for Jira 7.6 or newer)</h2><p class='no_split_siblings' data-renderer-start-pos='2628'>If you're on Jira version <strong>8.14 </strong>or higher, the migration assistant is automatically installed in your Server instance.</p><p class='no_split_siblings' data-renderer-start-pos='2747'>To install the app:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='2768'>In Jira Server or Data Center go to <strong>Settings</strong> > <strong>Manage apps</strong>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='2831'>Choose <strong>Find new apps </strong>and search for <strong>Jira Cloud Migration Assistant.</strong></p></li><li><p class='no_split_siblings' data-renderer-start-pos='2902'>Choose <strong>Install</strong> and you're all set.</p></li></ol><p class='no_split_siblings' data-renderer-start-pos='2942'>To find the migration assistant:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='2976'>Go to <strong>Settings</strong> > <strong>System</strong>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='3004'>In the left panel, locate the <strong>Import and Export</strong> category, and select <strong>Migrate to cloud</strong>. The <strong>Migration Assistant home</strong> screen appears.</p></li></ol><div style='background:#FFFAE6' class='ak-editor-panel' data-panel-type='warning'><span style='color:#FF991F' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel warning'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill-rule='evenodd'><path d='M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z' fill='currentColor'></path><path d='M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2' fill='inherit'></path></g></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='3141'><strong>Note</strong></p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='3147'>If you’re unable to find the migration assistant, check that you’re on a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/supported-versions-for-the-jira-cloud-migration-assistant/' title='https://support.atlassian.com/ja/migration/docs/supported-versions-for-the-jira-cloud-migration-assistant/'>supported version of Jira</a>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='3250'>If your Jira Server or Data Center is behind a firewall, you'll need to allow access domains listed in <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#For-JCMA-plugin-host-communication-' title='https://support.atlassian.com/ja/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#For-JCMA-plugin-host-communication-'>IP addresses and domains for Atlassian cloud products</a>.</p></li></ul></div></div><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7D0aGWq9ABxngO5KKdCvpu/b172eaac24368d2ead5f6f76a96b88ea/JCMA_Migration_homepage' alt='JCMA Migration Assistant Homescreen'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='3416'>There are four steps to create your migration path:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='3469'>Assess your apps</p></li><li><p class='no_split_siblings' data-renderer-start-pos='3489'>Prepare your apps</p></li><li><p class='no_split_siblings' data-renderer-start-pos='3510'>Review all email domains</p></li><li><p class='no_split_siblings' data-renderer-start-pos='3538'>Migrate your data</p></li></ol><p class='no_split_siblings' data-renderer-start-pos='3561'>The sections that follow explain each of these stages in detail.</p><p class='no_split_siblings' data-renderer-start-pos='3627'>If you have no apps to migrate, you can skip to step 3.</p><h2 id='1.-Assess-your-apps'>1. Assess your apps</h2><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='3705'><strong>Note about apps in ‘Stage 1’ and ‘Stage 2’ </strong></p><p class='no_split_siblings' data-renderer-start-pos='3750'>On the <strong>Assess your apps</strong> screen, apps with an ‘Automated path’ can be listed with a <strong>Stage 1</strong> or <strong>Stage 2 </strong>label.</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='3860'><strong>Stage 1</strong>: Apps in this stage have an unknown, or demonstrated low migration success rates. If you choose to migrate Stage 1 apps and the app data migration fails, you will need to contact the respective Marketplace Partner (app vendor) for support.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='4111'><strong>Stage 2</strong>: Apps in this stage have demonstrated high migration success rates.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='4192'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/#Understand-the-%E2%80%98Can-be-migrated%E2%80%99-column' title='https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/#Understand-the-%E2%80%98Can-be-migrated%E2%80%99-column'>Learn more about the stages of apps with migration paths</a></p><p class='no_split_siblings' data-renderer-start-pos='4250'>If you have critical data managed by apps on your Server, be sure to check with the app vendor about the best process to migrate that data.</p></div></div><p class='no_split_siblings' data-renderer-start-pos='4393'>Use the Jira Cloud Migration Assistant to see the apps you’ve installed on your Server and assess apps in preparation to migrate. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/assess-and-migrate-apps-with-the-cloud-migration-assistant/' title='https://support.atlassian.com/ja/migration/docs/assess-and-migrate-apps-with-the-cloud-migration-assistant/'>Assessing your apps</a> and choosing alternatives (if required) for your Cloud site before migration removes the risk of your apps blocking your migration at a crucial time.</p><p class='no_split_siblings' data-renderer-start-pos='4694'>To begin assessing your apps:</p><p class='no_split_siblings' data-renderer-start-pos='4725'>On the <strong>Migration Assistant home</strong> screen, select <strong>Assess your apps</strong>.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/5GPiiISHaboKGbWxbaEuT3/d3981968a0fa00d8a08fda3edc302f06/screenshot_JCMA-assess-your-apps' alt='screenshot_JCMA-assess-your-apps'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='4792'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/' title='https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/'>Learn how to use the 'Assess your apps' screen</a></p><p class='no_split_siblings' data-renderer-start-pos='4840'>When you have finished assessing your apps, select <strong>Done</strong>. This takes you back to the <strong>Migration Assistant home</strong> screen where you can choose to prepare your apps as the next step.</p><h2 id='2.-Prepare-your-apps'>2. Prepare your apps</h2><p class='no_split_siblings' data-renderer-start-pos='5039'>There are 3 main tasks you’ll perform at this stage:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='5093'>Connect to your cloud site</p></li><li><p class='no_split_siblings' data-renderer-start-pos='5123'>Install your apps</p></li><li><p class='no_split_siblings' data-renderer-start-pos='5144'>Agree to app migration</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='5172'>On the <strong>Migration Assistant home</strong> screen, select <strong>Prepare your apps</strong>.<br>This takes you to the <strong>Connect to cloud </strong>screen.</p><h3 id='2.a.-Connect-to-your-Cloud-site'>2.a. Connect to your Cloud site</h3><p class='no_split_siblings' data-renderer-start-pos='5319'>You can connect to your chosen Cloud site at this step. There are three ways to do this.<br><br>- Select your existing Cloud site from the dropdown.<br>- Signup for an Atlassian Free plan (max 10 users, free Cloud site).<br>- Set up a free product trial</p><p class='no_split_siblings' data-renderer-start-pos='5562'>Once your destination is selected, click <strong>Continue</strong>. This takes you to the <strong>Install your apps </strong>screen.</p><h3 id='2.b.-Install-your-apps'>2.b. Install your apps</h3><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='5686'>Select <strong>Install app</strong> for each listed app to install it on your Cloud site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='5762'>Read the support and privacy policy for each app.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='5815'>Select <strong>Continue. </strong>This takes you to the <strong>Agree to app migration</strong> screen.</p></li></ol><div style='background:#FFFAE6' class='ak-editor-panel' data-panel-type='warning'><span style='color:#FF991F' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel warning'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill-rule='evenodd'><path d='M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z' fill='currentColor'></path><path d='M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2' fill='inherit'></path></g></svg></span></span><div class='ak-editor-panel__content'><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='5890'>In order to complete the assessment flow, you must install the app/s you need in Cloud at this stage.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='5995'>We strongly recommend reading the privacy policy of each app. </p></li><li><p class='no_split_siblings' data-renderer-start-pos='6061'>The <strong>Done</strong> button will be disabled if you have not done the following:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='6131'>assigned a status to each app (on the <strong>Assess your apps</strong> screen)</p></li><li><p class='no_split_siblings' data-renderer-start-pos='6197'>installed apps needed in Cloud (on the <strong>Install your apps</strong> screen)</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='6267'>Complete the above tasks to enable the <strong>Done</strong> button.</p></li></ul></div></div><h3 id='2.c.-Agree-to-app-migration'>2.c. Agree to app migration</h3><p class='no_split_siblings' data-renderer-start-pos='6355'>When you perform an app migration, the data moves from each Server app to its Cloud version on your Cloud site. The Marketplace Partner (app vendor) that built each app has created a migration pathway to move the data.</p><p class='no_split_siblings' data-renderer-start-pos='6575'>During this process, the Marketplace Partner will actually be performing the app data migration, not Atlassian. Because of this, you need to review, and agree to each Marketplace Partner agreement so they can access your data to migrate it.</p><p class='no_split_siblings' data-renderer-start-pos='6817'>In order to complete the assessment flow, you must provide consent and agree to app migration for each app.</p><p class='no_split_siblings' data-renderer-start-pos='6926'>On the <strong>Agree to app migration</strong> screen:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='6965'>Select <strong>View policy</strong> for each app that shows as requiring your consent.<br>This opens a card that:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='7060'>lists all the types of data the Marketplace Partner (vendor) will have access to, such as <span class='code'>read core data</span> or <span class='code'>read user data.</span></p></li><li><p class='no_split_siblings' data-renderer-start-pos='7187'>links to the <strong>Atlassian Marketplace Terms of Use</strong>, the <strong>Marketplace Partners Privacy Policy,</strong> and the <strong>Marketplace Partners Terms of Use</strong>. We strongly recommend you read this for each app you migrate.<br><br></p></li></ol></li><li><p class='no_split_siblings' data-renderer-start-pos='7390'>Select <strong>Confirm</strong> on this card.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='7422'>When you have performed the above action for all applicable apps, select <strong>Done</strong> to return to the <strong>Migration Assistant home</strong> screen.</p></li></ol><p class='no_split_siblings' data-renderer-start-pos='7555'>You can find detailed information the third-party migration agreement in the section that follows.</p><p class='no_split_siblings' data-renderer-start-pos='7655'><strong>Third-party migration agreement</strong></p><p class='no_split_siblings' data-renderer-start-pos='7688'>When an app migration is performed, the migration moves the app data from each Server app to its Cloud version on your Cloud site. This can take place alongside a migration of a Confluence or Jira instance, or can be run alone.</p><p class='no_split_siblings' data-renderer-start-pos='7917'>The Marketplace Partner (vendor) that built each app has created a migration pathway to move the data, via the Atlassian platform known as the <a class='sc-eIHaNI fVLHZh' href='https://developer.atlassian.com/platform/app-migration/' title='https://developer.atlassian.com/platform/app-migration/'>App migration platform</a>. </p><p class='no_split_siblings' data-renderer-start-pos='8086'>It is very important to understand that the Marketplace Partner (vendor), who developed a particular app, will be performing the data migration. Atlassian has developed the App migration platform to be the conduit between the Marketplace Partner and yourself as the app user. </p><p class='no_split_siblings' data-renderer-start-pos='8364'><strong>Data security and allowed access scopes</strong></p><p class='no_split_siblings' data-renderer-start-pos='8405'>The App migration platform allows Server apps to export your app data to Cloud, and to access Confluence and Jira mappings. The access is very tightly controlled and restricted to a list of data types, or <strong>access scopes</strong>.</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='8626'>The Marketplace Partners who built the apps installed on your Server instance, have documented the access scopes required to migrate the apps.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='8772'>These access scopes are surfaced in the Cloud Migration Assistant so that you can consent to the Marketplace Partner accessing this data.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='8915'>You can find the specific information and list of access scopes on the <a class='sc-eIHaNI fVLHZh' href='https://developer.atlassian.com/platform/app-migration/security/' title='https://developer.atlassian.com/platform/app-migration/security/'>Security</a> and <a class='sc-eIHaNI fVLHZh' href='https://developer.atlassian.com/platform/app-migration/security/access-scopes/' title='https://developer.atlassian.com/platform/app-migration/security/access-scopes/'>Access scopes</a> pages in Atlassian’s developer documentation. For more context, read the <a class='sc-eIHaNI fVLHZh' href='https://developer.atlassian.com/platform/marketplace/data-privacy-guidelines/' title='https://developer.atlassian.com/platform/marketplace/data-privacy-guidelines/'>data privacy guidelines for developers</a> that Atlassian recommends.</p><p class='no_split_siblings' data-renderer-start-pos='9153'><strong>Agreeing to a migration</strong></p><p class='no_split_siblings' data-renderer-start-pos='9178'>Each Marketplace Partner app has different access scopes. You must review and agree to each Marketplace Partner agreement before they can access your data to migrate. </p><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='9347'>Atlassian’s Cloud Terms of Service and Privacy Policy <strong>do not apply to any of the apps installed in your Cloud site</strong>. Each Marketplace Partner (previously known as app vendors) writes their own privacy policy and terms of use. You must review and agree to each Marketplace Partner privacy policy and terms of use before they can access your data to migrate.</p></div></div><p class='no_split_siblings' data-renderer-start-pos='9706'>It’s important to know the following:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='9745'>Only an app with an automated migration path needs you to agree to the migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='9830'>If you agree to third-party migration, you can revoke your agreement at any time.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='9915'>If you don’t agree to third-party migration, that app cannot be migrated using the Jira Cloud Migration Assistant.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='10033'>If a Marketplace Partner updates an app, you will need to agree to the migration again.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='10124'>After you agree to app migration, you can still select <strong>Revoke agreement. </strong>This will remove your agreement to third-party data migration. To agree again, click <strong>View policy </strong>and re-confirm your agreement.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='10330'><strong>Agreeing in the migration assistant</strong></p><p class='no_split_siblings' data-renderer-start-pos='10367'>The following image shows the agreement screen included in the migration assistant for this EAP.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/4a9jzwdOaCMVNuSmgci1Vp/77d8d9b2b453991573aa3f58f6620be8/JCMA_app-migration_agree-screen' alt='JCMA_app-migration_agree-screen'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='10466'>Some quick notes on this table:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='10499'>Atlassian’s Cloud Terms of Service and Privacy Policy do not apply to any apps installed on your Cloud site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='10611'>By installing apps on your Cloud site, you agree to the Atlassian Marketplace Terms of Use and the Marketplace Partners privacy policy and terms of use.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='10767'>You should review a privacy policy in detail before installing an app in your Cloud site. </p></li><li><p class='no_split_siblings' data-renderer-start-pos='10861'>You can find the privacy policy and terms of use for each app on the app listing in Atlassian Marketplace.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='10973'><strong>App migration agreement status messages</strong></p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:289px'><col style='width:289px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11014'><strong>Status message</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11032'><strong>What you need to know</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11059'><strong>You have agreed to third-party automated app data migration for this app.</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11136'>This app is ready to be migrated.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11175'><strong>You must review and agree to this data migration policy, or your app data cannot be migrated.</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11272'>You must review the supplied Policies and Terms of Service before this app is ready to be migrated.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11377'><strong>The policy you agreed to have been updated. Review changes and agree again before your app data can be migrated.</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11493'>If a Marketplace Partner makes any changes to their policy, you’ll need to review the policy again and agree. Otherwise your app data would be migrated under conditions you hadn’t agreed to.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11689'><strong>This app does not require an app data migration to function on your cloud site. Install it, migrate your core data and you’re ready to go.</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11831'>This means there is no data contained in the app to be migrated from Server to Cloud. You can just install the Cloud version on your Cloud site.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='11981'><strong>An automated migration path between alternative app selections is not available. Contact the app vendor for migration support.</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='12111'>If you chose an alternative app on the app assessment table to replace an app you have on your Server, there can’t be a migration path. You’ll need to contact <strong>both</strong> Marketplace Partners if you want to migrate data from one app to another .</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='12355'><strong>This app does not have an automated migration path. Contact the app vendor for migration support.</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='12456'>The vendor has not yet built a migration path for their apps. You should still contact the vendor, as they are likely have a manual migration process that you can follow.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='12632'><strong>This app version does not support app data migrations. You must update your Server app version in order to agree to the relevant app migration policy.</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p class='no_split_siblings' data-renderer-start-pos='12786'>The app you have installed supports an app data migration, but you need to update your Server app to a version that supports app data migration.</p></td></tr></tbody></table></div></div><p class='no_split_siblings' data-renderer-start-pos='12938'> When you click <strong>View policy,</strong> you will see a modal with the following details on it:</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/5N7Psf2KIAFekUPQh4p0K8/9a6987a1d83f1b0b565d19ffb74777cb/JCMA_app-migration-agree-modal' alt='JCMA_app-migration-agree-modal'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='13024'>The modal above lists the following:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='13062'>Access scope of that particular Marketplace Partner</p></li><li><p class='no_split_siblings' data-renderer-start-pos='13117'>All the information they will need to access/see in order to migrate this app</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='13200'>There are three links in each modal:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='13238'>Atlassian Marketplace <strong>Terms of Use </strong>(the same for each app)</p></li><li><p class='no_split_siblings' data-renderer-start-pos='13300'>The Marketplace Partner <strong>Privacy Policy</strong> (unique to each app)</p></li><li><p class='no_split_siblings' data-renderer-start-pos='13363'>The Marketplace Partner <strong>Terms of Use</strong> (unique to each app)</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='13426'>We strongly recommend you read each one for each app.</p><p class='no_split_siblings' data-renderer-start-pos='13481'>Once this is ready, you have completed your app assessment. Select <strong>Done</strong> to return to the homepage.</p><h2 id='3.-Review-all-email-domains'>3. Review all email domains</h2><p class='no_split_siblings' data-renderer-start-pos='13610'>Before you migrate, you must review your users' email domains to prevent migrating users from email domains you don’t recognize or trust. This improves the security of your Cloud site. The domains you select here will be applied to all your future migrations.</p><p class='no_split_siblings' data-renderer-start-pos='13871'>You can start reviewing your domains from the <strong>Migration Assistant home</strong> screen. Select <strong>Review</strong> under the <strong>Review all email domains</strong> card. This will take you to the <strong>Review all email domains</strong> screen. </p><p class='no_split_siblings' data-renderer-start-pos='14066'>This screen lists all your email domains with the number of users in each domain. You need to mark all your domains as trusted. This ensures that you migrate users only from the email domains you trust. </p><div style='background:#EAE6FF' class='ak-editor-panel' data-panel-type='note'><span style='color:#5243AA' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel note'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='14271'>The list of emails domains for:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='14304'>Jira Software: Shows the email domains of your licensed users</p></li><li><p class='no_split_siblings' data-renderer-start-pos='14369'>Jira Service Management: Shows the email domains of your licensed users (including agents and administrators)</p></li><li><p class='no_split_siblings' data-renderer-start-pos='14482'>Jira Software and Jira Service Management: Shows the email domains of your licensed users (including agents and administrators)</p></li></ul></div></div><p class='no_split_siblings' data-renderer-start-pos='14617'>For each listed domain, you need to make one of the following three decisions: </p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:149px'><col style='width:210px'><col style='width:217px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='176'><p class='no_split_siblings' data-renderer-start-pos='14698'><strong>Decision</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='248'><p class='no_split_siblings' data-renderer-start-pos='14710'><strong>When do you make this decision?</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='256'><p class='no_split_siblings' data-renderer-start-pos='14745'><strong>What you need to do?</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='176'><p class='no_split_siblings' data-renderer-start-pos='14771'><strong>Trusted domain</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='248'><p class='no_split_siblings' data-renderer-start-pos='14789'>You’re sure that this domain is trusted and doesn’t have any unauthorized users. </p></td><td rowspan='1' colSpan='1' data-colwidth='256'><p class='no_split_siblings' data-renderer-start-pos='14874'>You can continue with your migration.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='176'><p class='no_split_siblings' data-renderer-start-pos='14917'><strong>Not trusted domain</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='248'><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='14939'>You don’t recognize this domain and the emails created by this domain.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='15013'>You don’t trust the organization that creates emails using this domain.</p></li></ul></td><td rowspan='1' colSpan='1' data-colwidth='256'><p class='no_split_siblings' data-renderer-start-pos='15092'>You'll need to modify users from the domains you don't trust. <span><a href='https://support.atlassian.com/ja/migration/docs/review-users-to-trust-email-domains/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Learn how to review users to trust email domains</a></span></p><p class='no_split_siblings' data-renderer-start-pos='15157'> </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='176'><p class='no_split_siblings' data-renderer-start-pos='15163'><strong>No decision made</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='248'><p class='no_split_siblings' data-renderer-start-pos='15183'>You're not sure if the domain is trusted or not.</p></td><td rowspan='1' colSpan='1' data-colwidth='256'><p class='no_split_siblings' data-renderer-start-pos='15235'>Check if the domain is trusted and doesn’t have any unauthorized emails. Once you’ve verified your domain, you can mark it as a <strong>Trusted domain</strong> and continue your migration.</p></td></tr></tbody></table></div></div><p class='no_split_siblings' data-renderer-start-pos='15414'>You’ll need to review all your email domains and mark them as trusted. You can continue your migration without trusting all the domains, but you won’t be able to run the migration. </p><p class='no_split_siblings' data-renderer-start-pos='15597'>Once you've marked all your domains as trusted, select <strong>Done </strong>to complete the domain review and return to the <strong>Migration Assistant home</strong> screen.</p><p class='no_split_siblings' data-renderer-start-pos='15739'>If you've any previously saved migrations:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='15783'>From the migration dashboard, you can either create a new migration or run an existing migration. A message appears telling you to review your email domains.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='15944'>Select <strong>Review domains </strong>to review all your email domains and mark them as trusted.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='16028'>Select <strong>Continue without reviewing </strong>if you want to review your domains later. You can continue without trusting all the domains at this stage, but you won’t be able to run the migration.</p></li></ol><h2 id='4.-Assess-and-prepare-your-users'>4. Assess and prepare your users</h2><p class='no_split_siblings' data-renderer-start-pos='16252'>In Cloud, all users must have valid and unique email addresses. Any emails that don’t meet these requirements will block your migration. In this step, you can assess your users and identify those with invalid or duplicate email addresses. Afterwards, you’ll have a chance to decide how fix problems with these emails so you can migrate.</p><p class='no_split_siblings' data-renderer-start-pos='16590'>To find and fix invalid and duplicate email addresses:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='16646'>On the <strong>Migration Assistant home</strong> screen, find the <strong>Assess and prepare your users</strong> card.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='16734'>Select <strong>Begin assessing</strong>. You’ll be moved to a page with empty results.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='16807'>To start the assessment, select <strong>Begin assessing</strong>.</p></li></ol><p class='no_split_siblings' data-renderer-start-pos='16861'>Once the assessment is complete, you’ll see results similar to the following example:</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/6IO1GFoVnsHEQcJfHKE5gu/6c6d70a298c430d053b5169a00abf416/image_JCMA_AssessUsersResultsShort' alt='Assessment results with the number of invalid and duplicated email addresses.'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='16949'>You can then view the details to identify important users that should be updated in your user directory, and apply one of the automatic options to fix remaining email addresses during migration.</p><p class='no_split_siblings' data-renderer-start-pos='17145'><span><a href='https://support.atlassian.com/ja/migration/docs/assess-and-prepare-your-users-for-migration/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Learn more about assessing and preparing users</a></span></p><h2 id='5.-Migrate-your-data'>5. Migrate your data</h2><p class='no_split_siblings' data-renderer-start-pos='17170'>The key steps to set up and run your migration from Server to Cloud are:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='17244'>Connect to your cloud site</p></li><li><p class='no_split_siblings' data-renderer-start-pos='17274'>Select a migration option</p></li><li><p class='no_split_siblings' data-renderer-start-pos='17303'>Run pre-migration checks</p></li><li><p class='no_split_siblings' data-renderer-start-pos='17331'>Review your migration</p></li><li><p class='no_split_siblings' data-renderer-start-pos='17356'>Migrate</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='17369'>To begin migrating your data:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='17400'>On the <strong>Migration assistant home</strong> screen, select <strong>Migrate your data</strong>.<br>This takes you to the Migrations dashboard.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='17513'>Select <strong>Create new migration</strong>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='17545'>Review the information on <strong>How it works</strong> screen, and then select <strong>Connect to cloud</strong> to continue. </p></li></ol><h3 id='5.a.-Connect-to-your-cloud-site'>5.a. Connect to your cloud site</h3><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='17677'>Enter a name for your migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='17713'>Choose the Cloud site you would like to migrate to. </p></li><li><p class='no_split_siblings' data-renderer-start-pos='17769'>To continue, select <strong>Choose migration options</strong>.<br>This takes you to the <strong>Migration options</strong> screen.</p></li></ol><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='17868'>You need to be an admin in both your Server and the destination Cloud sites in order to connect to your Cloud site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='17987'>If you have already connected a Cloud site, you should see it in the dropdown. If there is nothing there, you will need to either connect a new Cloud site or sign up for a trial. </p></li><li><p class='no_split_siblings' data-renderer-start-pos='18170'>When you’re ready to go, check the box to allow Atlassian to move your data from your Server site to your Cloud site. If you’re unable to grant Atlassian this access, you won’t be able to migrate with the migration assistant and will need to do Jira site import instead.</p></li></ul></div></div><h3 id='5.b.-Migration-options'>5.b. Migration options </h3><div style='background:#FFFAE6' class='ak-editor-panel' data-panel-type='warning'><span style='color:#FF991F' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel warning'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><g fill-rule='evenodd'><path d='M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z' fill='currentColor'></path><path d='M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2' fill='inherit'></path></g></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='18473'><strong>The option to ‘Migrate all data at once’ has been discontinued</strong></p><p class='no_split_siblings' data-renderer-start-pos='18537'>In September 2024, we discontinued the option to ‘Migrate all data at once'. For more information on this announcement, read our <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Migration-Program/Discontinuing-migrate-all-data-at-once-and-we-re-going-all-in-on/ba-p/2621674' title='https://community.atlassian.com/t5/Atlassian-Migration-Program/Discontinuing-migrate-all-data-at-once-and-we-re-going-all-in-on/ba-p/2621674'>Community post</a>. You can now create migrations using a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/' title='https://support.atlassian.com/ja/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/'>feature to select all data</a>.</p></div></div><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='18751'><strong>Migrate all data at once</strong></p><p class='no_split_siblings' data-renderer-start-pos='18777'>You can migrate all data in a single migration. This includes app data. You can only use this option when no projects exist in your Cloud site.</p><p class='no_split_siblings' data-renderer-start-pos='18922'><strong>Choose what to migrate</strong></p><p class='no_split_siblings' data-renderer-start-pos='18946'>You have the flexibility to choose what you want to migrate. This includes options to pre-migrate users and attachments. This takes you to the ‘Choose your migration options’ screen.</p></div></div><h4 id='Recommendation-about-migration-options'>Recommendation about migration options</h4><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='19172'>If you’re planning to pre-migrate data, for example, users and attachments, we recommend you:</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='19267'>First, select the migration option <strong>Choose what to migrate</strong>. This gives you the flexibility to choose what you want to migrate, including options to pre-migrate data.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='19435'>After you’ve pre-migrated data, select the migration option <strong>Migrate all data at once </strong>to migrate all your data in a single migration.</p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='19569'>The Migration Assistant won’t re-migrate users but it will link project data to the email addresses in Cloud.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='19682'>The Migration Assistant will recognize any attachments that have already been migrated and skip over these. It will still migrate new attachments, and also remove the links for any attachments that have been deleted. </p></li></ol></li></ol></li></ol><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/zS9qRTkjNswNhyKQhAPDa/b81448c16c7da610b9527e527faef026/1.9.5_SP.png' alt='Migration options: migrate all data or choose what to migrate'></div></div></div><h2 id='6.-Migrate-all-data-at-once'>6. Migrate all data at once</h2><p class='no_split_siblings' data-renderer-start-pos='19943'><strong>Before you begin</strong></p><p class='no_split_siblings' data-renderer-start-pos='19961'>This option requires an empty cloud site. You can:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='20013'>delete existing projects from Jira Cloud. <a class='sc-eIHaNI fVLHZh' href='https://ja.confluence.atlassian.com/adminjiracloud/delete-a-project-1001820073.html' title='https://ja.confluence.atlassian.com/adminjiracloud/delete-a-project-1001820073.html'>Learn more</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos='20069'>start with an empty cloud site or we’ll give you an option to overwrite existing data in your cloud site. You’ll be required to create a <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/jira-cloud-administration/docs/export-issues/' title='https://support.atlassian.com/ja/jira-cloud-administration/docs/export-issues/'>backup for Jira Cloud</a> (within the last 14 days) before overwriting data.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='20284'><strong>What is migrated and what isn’t migrated</strong></p><p class='no_split_siblings' data-renderer-start-pos='20326'>See ‘Migration option: Migrate all data at once’ on <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/#Migration-option--Migrate-all-data-at-once' title='https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/#Migration-option--Migrate-all-data-at-once'>What gets migrated with Jira site import</a>.</p><p class='no_split_siblings' data-renderer-start-pos='20421'>If you chose to merge duplicated accounts on migration, the fixes won’t be applied when you migrate all data at once. All other fixes for duplicated and invalid accounts will be applied when you migrate all data at once. To make sure duplicated accounts are merged on migration, use the ‘Choose what to migrate’ option.</p><p class='no_split_siblings' data-renderer-start-pos='20742'><strong>Supported Jira Cloud Migration Assistant version</strong></p><p class='no_split_siblings' data-renderer-start-pos='20792'>Jira Cloud Migration Assistant 1.7.7 and higher.</p><p class='no_split_siblings' data-renderer-start-pos='20842'>To migrate all your data, on the <strong>Migration options </strong>screen, select <strong>Migrate all data at once. </strong>This takes you to the <strong>Pre-migration checks</strong> screen.</p><h3 id='6.a.-Run-pre-migration-checks'>6.a. Run pre-migration checks</h3><p class='no_split_siblings' data-renderer-start-pos='21017'>In this step, the Jira Cloud Migration Assistant will review your migration and check if there are any errors or warnings. For example, the checks include:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='21174'>whether projects exist in your Cloud site. Migrating all data at once is only available when no projects exist in your Cloud site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='21308'>assessing your data size and complexity. If your data is too large or too complex, we may recommend reducing your data size or contacting support.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='21458'>whether you have projects in trash. Migrating all data at once will permanently delete projects from trash. You won't be able to recover the deleted projects. If you don’t want your projects deleted from trash, select the migration option ‘Choose what to migrate’.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='21728'>If you decide to <strong>Continue and fix later</strong>, you can come back to view the errors once you have saved your migration.</p><h3 id='6.b.-Review-your-migration'>6.b. Review your migration</h3><p class='no_split_siblings' data-renderer-start-pos='21871'>You can view details about what is included (users and groups / projects) in your migration.</p><p class='no_split_siblings' data-renderer-start-pos='21965'>If everything looks correct and you want to start your migration, select <strong>Run</strong>. If you would like to start your migration later or you still have errors to fix, select <strong>Save</strong>.</p><p class='no_split_siblings' data-renderer-start-pos='22138'>If you choose to run your migration, it will still be saved to your migration dashboard. There, you can view the progress and details of all your migrations.</p><h3 id='6.c.-Manage-and-run-your-migrations'>6.c. Manage and run your migrations</h3><p class='no_split_siblings' data-renderer-start-pos='22334'>Your saved migration will be listed on the migration dashboard, where you can <strong>View details, Run, Copy, Edit, and Delete</strong> it. You can also check the status of a migration, monitor the progress, or create a new one.</p><h4 id='Migration-details'><strong>Migration details</strong></h4><p class='no_split_siblings' data-renderer-start-pos='22567'>You can review all the details of your migration by selecting <strong>View details</strong> from the migration dashboard. On the details page, you will find a summary and progress for each stage of your migration.</p><p class='no_split_siblings' data-renderer-start-pos='22765'>Migrating all data at once doesn’t include a link to download error logs from the details page.</p><p class='no_split_siblings' data-renderer-start-pos='22862'><strong>Post-migration checks</strong></p><p class='no_split_siblings' data-renderer-start-pos='22885'>Depending on the type of migration, there may be some things you need to do once your migration is finished. For a full list of post-migration recommendations, refer to the <a class='sc-eIHaNI fVLHZh' href='https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview' title='https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview'>migration planning guide</a>.</p><h3 id='6.d.-Known-issues'>6.d. Known issues</h3><p class='no_split_siblings' data-renderer-start-pos='23104'><a class='sc-eIHaNI fVLHZh' href='https://jira.atlassian.com/browse/MIG-1276' title='https://jira.atlassian.com/browse/MIG-1276'>MIG-1276</a></p><h2 id='7.-Choose-what-to-migrate'>7. Choose what to migrate</h2><p class='no_split_siblings' data-renderer-start-pos='23141'>On the <strong>Migration options </strong>screen, when you select <strong>Choose what to migrate</strong>, this takes you to the <strong>Choose your migration options</strong> screen.</p><h3 id='7.a.-Choose-your-migration-options'>7.a. Choose your migration options</h3><p class='no_split_siblings' data-renderer-start-pos='23311'>You can migrate everything together or break it up into different stages. You can choose:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='23402'>all Advanced Roadmaps plans and its linked projects or none of your Advanced Roadmaps plans</p></li><li><p class='no_split_siblings' data-renderer-start-pos='23497'>projects, users and groups</p></li><li><p class='no_split_siblings' data-renderer-start-pos='23527'>cross-project boards and filters</p></li><li><p class='no_split_siblings' data-renderer-start-pos='23563'>users and groups only (without any project data)</p></li><li><p class='no_split_siblings' data-renderer-start-pos='23615'>customers</p></li><li><p class='no_split_siblings' data-renderer-start-pos='23628'>all or none of your apps</p></li></ul><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3YuLpHswJzEr5PgYACUNKr/358193bd5ea9e72b0502be4774699414/image_JCMA_ChooseDataToMigrate.png' alt='Cards showing data that can be added to a migration plan, for example projects.'></div></div></div><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='23659'><strong>If you are migrating Advanced Roadmaps</strong></p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='23699'>We recommend you migrate your plans first and then migrate all other projects, users, groups, customers, and apps separately. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/' title='https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/'>Learn more about migrating Advanced Roadmaps plans</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos='23879'>Make sure you have Jira Work Management added in your destination Cloud site if you have Jira Work Management in your server instance. </p></li></ul></div></div><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='24022'>To select Advanced Roadmaps plans, select the <strong>Advanced Roadmaps plans</strong> option.<br><br></p><ol class='ak-ol'><li><p class='no_split_siblings' data-renderer-start-pos='24102'>On the <strong>Select Advanced Roadmaps plans</strong> screen, you’ll see the following options:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='24183'><strong>All</strong>: Migrate all your Advanced Roadmaps plans that has linked projects, boards, and filters. We don’t migrate filters.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='24305'><strong>None: </strong>No Advanced Roadmaps plans will be selected for migration.</p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos='24377'>When you have made your selection, select <strong>Apply changes</strong>. This takes you back to the <strong>Choose your migration options</strong> screen.<br><br></p></li></ol></li><li><p class='no_split_siblings' data-renderer-start-pos='24507'>To select projects, select the <strong>Projects</strong> option. (If you aren’t migrating any projects, you can proceed to select users and groups.)<br><br></p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='24641'>You can choose to migrate all or some of your projects.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='24700'>You can search for a particular project, or select the top box to select all projects.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='24790'>You won’t be able to migrate projects with project keys that already exist in your Jira Cloud destination site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='24905'>If you have lots of projects and attachments, you might want to break the projects into multiple migration batches. This will allow you to have smaller maintenance or downtime windows.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='25093'>You can also migrate project attachments before migrating other project data. In general, the more attachments you have, the more downtime you can expect. We recommended that you migrate attachments first. This can help reduce the time window for the remaining project data migration. </p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='25380'>By default, all project data (configurations, issues, and attachments) is selected for migration. To break your attachment and project data migration into different stages, select <strong>Attachments only</strong>.<a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/reduce-your-migration-downtime/' title='https://support.atlassian.com/ja/migration/docs/reduce-your-migration-downtime/'> Learn how migrating attachments separately reduces downtime</a> You will then need to migrate <strong>All</strong> project data in a later migration. This will restore the links between issues and their attachments. The migration assistant will recognize any attachments that have already been migrated and skip over these. It will still migrate new attachments, and also remove the links for any attachments that have been deleted. </p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos='25998'>Apart from other projects, you can also migrate <strong>archived</strong> projects. Search or use the filter to locate the archived projects. You can also use the filter to locate <strong>inactive</strong> projects (haven’t been updated in the last 30 or 90 days).<br><br>When you've chosen all your projects, select <strong>Apply changes</strong>.<br>This takes you back to the <strong>Choose your migration options </strong>screen.<br><br>After you have selected your projects, you will have the option to select your users and groups.<br><br></p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos='26461'>To select cross-project boards and filters, select the <strong>cross-project boards and filters</strong> option.</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='26558'>You can migrate only cross-project boards and filters related to selected projects. If you haven’t selected all the projects that are linked to cross-projects boards and filters, the cross-project boards and filters will still be migrated to cloud. However, they’ll work only if all the linked projects are migrated to cloud.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='26887'>You can also migrate all cross-project boards and filters present in your server instance</p></li><li><p class='no_split_siblings' data-renderer-start-pos='26980'>You can also choose <strong>None</strong> to skip cross-project boards and filters migration. This will not include cross-project boards and filters for migration, unless they are an issue source for any Advanced Roadmaps plans you’ve included in your migration.<br><br>When you have made your selection, select <strong>Apply changes</strong>.<br>This takes you back to the <strong>Choose your migration options</strong> screen.</p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos='27356'>To select users and groups, select the <strong>Users and groups</strong> option.<br><br></p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='27422'>You can’t select a subset of users without any projects. This is because the Jira Cloud Migration Assistant must use the project data to determine which users to add to the migration. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/migrate-users-and-groups/' title='https://support.atlassian.com/ja/migration/docs/migrate-users-and-groups/'>Learn more about user and group migration</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos='27651'>The Jira Cloud Migration Assistant also migrates the Jira Service Management <strong>agents</strong> and <strong>project administrators</strong> via the <strong>User and groups</strong> option.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='27797'>Atlassian will not send invitation emails to your users during the migration process.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='27886'>If you select <strong>Only users and groups related to the selected projects, </strong>you’ll get the option to add additional users based on project roles and groups. </p></li><li><p class='no_split_siblings' data-renderer-start-pos='28041'>Before continuing, you will need to select whether you want to preserve group membership or migrate your users separately to their groups.</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='28181'><strong>Preserve group membership:</strong> This option adds your users to their groups as part of the migration. Your users will have access to their projects and will be added to your Jira Cloud license.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='28373'><strong>Migrate users and groups separately:</strong> This option migrates the selected users and groups, but the users<strong> will not be </strong>added to the groups as part of the migration. Your users will be given Atlassian accounts, but they won’t have access to projects and they won’t be added to your Jira Cloud license.<br><br>When you have made your selection, select <strong>Apply changes</strong>.<br>This takes you back to the <strong>Choose your migration options</strong> screen.<br><br></p></li></ul></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos='28805'>After you have selected projects, you will have the option to select Jira Service Management customers. The <strong>Customers</strong> option is available only if you have Jira Service Management in your Server instance.</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='29010'>You can either select all Jira Service Management customers or a subset of customers related to specific projects. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/migrate-jira-service-management-customers/' title='https://support.atlassian.com/ja/migration/docs/migrate-jira-service-management-customers/'>Learn more about customer migration</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos='29164'>We will not send any emails to customers when they are migrated to Cloud.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='29241'>You can select the <strong>No customers</strong> option to not migrate customer accounts. This option is available when there are only Jira Software projects added or no projects are added to the migration.<br><br></p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos='29440'>To select apps for migration, select the <strong>Apps</strong> option. </p></li></ol><p class='no_split_siblings' data-renderer-start-pos='29500'>On the next screen, you’ll see the following options:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='29555'><strong>All</strong>: Migrate all the apps that you marked as ‘Needed in cloud’, and which can be migrated using the Jira Cloud Migration assistant.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='29690'><strong>None: </strong>No apps will be selected for migration.<br><br>When you have made your selection, select <strong>Apply changes</strong>.<br>This takes you back to the <strong>Choose your migration options</strong> screen.<br><br></p></li></ul><p class='no_split_siblings' data-renderer-start-pos='29865'>When you are done with choosing migration options, select <strong>Run pre-migration checks</strong> to continue.</p><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='29962'><strong>Note: When migrating users and groups</strong></p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='30001'>Users are migrated using email address as the source of truth. On subsequent migrations, the migration assistant will link the data by email address rather than re-migrating them. Check out our <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/migrate-a-large-userbase-with-the-migration-assistant/#How-user-migration-works' title='https://support.atlassian.com/ja/migration/docs/migrate-a-large-userbase-with-the-migration-assistant/#How-user-migration-works'>Learn more about migrating a large number of users</a> </p></li><li><p class='no_split_siblings' data-renderer-start-pos='30250'>You must validate all your user accounts (email addresses) before migrating to Cloud. Migrating unknown user accounts can potentially allow unauthorized access to your Cloud sites. For example, if you had users in your Server instance with emails that you don’t own, say “email@example.com”, you might be inviting someone who owns “@example.com” to your site in Cloud.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='30622'>Jira Cloud is subscription-based and billed on a per-user basis. <a class='sc-eIHaNI fVLHZh' href='https://www.atlassian.com/ja/migration/cloud/guide/assess/compare-cloud-server#plans-pricing' title='https://www.atlassian.com/ja/migration/cloud/guide/assess/compare-cloud-server#plans-pricing'>Learn more about the licensing options</a> </p></li><li><p class='no_split_siblings' data-renderer-start-pos='30730'>If you use an external user management system, we recommend synchronizing it with your local directory <strong>before</strong> migrating. This is to make sure that your users and groups are up to date before you transfer any data.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='30947'>Users with <strong>disabled</strong> status in your Server site will be migrated as <strong>active but without any product access</strong>. This means they <strong>will not be counted</strong> as active Jira users for billing purposes.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='31135'>If we find a group in your Server site that has the same name as a group in your Cloud site, we will merge the users from the Server group into the Cloud group.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='31299'>Global settings and global site permissions are not migrated with this tool. You’ll need to set these manually after migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='31430'>If you have users that already exist in your destination Cloud site and you choose to migrate users with this app, the following will occur:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='31572'>If a user has <strong>product access in Cloud</strong>, but has <strong>disabled status in your Server site</strong>, they will continue to have product access in Cloud after migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='31727'>If a user <strong>does not have product access in Cloud</strong>, but is <strong>enabled in your Server site</strong>, they will be granted product access through the migration process.</p></li></ul></li></ul><p class='no_split_siblings' data-renderer-start-pos='31888'>If you use Jira as a knowledge base for Jira Service Management (formerly Jira Service Desk), your Jira Service Management users may also be migrated along with your Jira users. This will happen if you can see your Jira Service Management users in the <strong>cwd_user</strong> table in Jira.</p></div></div><h3 id='7.b.-Pre-migration-checks'>7.b. Pre-migration checks</h3><p class='no_split_siblings' data-renderer-start-pos='32194'>In this step, the Jira Cloud Migration Assistant will review your migration and check if there are any errors or warnings. All checks are listed as part of the following groups:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='32373'>System</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32383'>Users and groups</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32403'>Customers</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32416'>Projects</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32428'>Cross-project boards and filters</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32464'>Advanced Roadmaps plans, and</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32496'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/app-pre-migration-checks/' title='https://support.atlassian.com/ja/migration/docs/app-pre-migration-checks/'>Apps</a></p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='32502'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/app-vendor-checks/' title='https://support.atlassian.com/ja/migration/docs/app-vendor-checks/'>App vendor checks</a><br><br></p></li></ul></li></ul><p class='no_split_siblings' data-renderer-start-pos='32530'><span><a href='https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Learn how to troubleshoot your migration</a></span></p><p class='no_split_siblings' data-renderer-start-pos='32533'><br>If you decide to <strong>Continue and fix later</strong>, you can come back to view the errors once you have saved your migration.</p><p class='no_split_siblings' data-renderer-start-pos='32649'>A few examples of checks include whether: </p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='32693'>the migration assistant is up to date</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32734'>users have valid email addresses</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32770'>users have unique email addresses</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32807'>groups will be merged</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32832'>customers have valid email addresses</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32872'>customers have unique email addresses</p></li><li><p class='no_split_siblings' data-renderer-start-pos='32913'>projects will clash </p></li><li><p class='no_split_siblings' data-renderer-start-pos='32937'>projects, boards, and filters are publicly available and searchable online</p></li><li><p class='no_split_siblings' data-renderer-start-pos='33015'>app assessment is complete, app versions are up to date, and apps meet migration success rate criteria</p></li></ul><h3 id='7.c.-Review-your-migration'>7.c. Review your migration</h3><p class='no_split_siblings' data-renderer-start-pos='33151'>This is the final step in setting up your migration.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/3w13IY7xtaIOawc0yxkgb5/f48d9a00f4203e1cd466e78e8cdb2822/screenshot_JCMA-review-your-migration' alt='screenshot_JCMA-review-your-migration'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='33206'>You can switch tabs to view details about what is included (users and groups / projects / apps) in your migration or to download the pre-migration report, post migration report, and error logs.</p><p class='no_split_siblings' data-renderer-start-pos='33401'>In the <strong>Logs and reports</strong> tab, you can download the <strong>pre-migration report</strong> (.zip file) to scan through data before migrating it to your Cloud site. The report includes the following information:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='33593'>Summary - This lists the summary data on what is expected to migrate and not migrate.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='33683'>Requires attention - This lists items that require your attention, for example, items that are not supported via migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='33810'>Users and groups - This lists users and groups that will be included in your migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='33901'>Configuration items - This lists all the custom fields and workflows that are part of the migration.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='34008'>If everything looks correct and you want to start your migration, select <strong>Run</strong>. If you would like to start your migration later or you still have errors to fix, select <strong>Save</strong>.</p><p class='no_split_siblings' data-renderer-start-pos='34181'>If you choose to run your migration, it will still be saved to your migration dashboard. There, you can view the progress and details of all your migrations.</p><p class='no_split_siblings' data-renderer-start-pos='34340'>Once your migration is complete, you can download the <strong>post migration report</strong> (.zip file) to know the status of the migrated data in your Cloud site. The report includes the following information:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='34536'><strong>Summary</strong> - This lists the summary data on what successfully migrated and what didn't migrate.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='34632'><strong>Requires attention</strong> - This lists items that require your attention, for example, items that were not supported via migration.</p></li></ul><h3 id='7.d.-Manage-and-run-your-migrations'>7.d. Manage and run your migrations</h3><p class='no_split_siblings' data-renderer-start-pos='34799'>Your saved migration will be listed on the migration dashboard, where you can <strong>View details</strong>, <strong>Run</strong>, <strong>Copy</strong>, <strong>Edit</strong>, and <strong>Delete</strong> it. You can also check the status of a migration, monitor the progress, or create a new one. You can create as many migrations as you need. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7fBr40oe7IOUNYL3c359U6/79df43789163c6858e2d0fe352da5377/screenshot_JCMA_1917_MigrationDashboard' alt='Migration dashboard'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='35062'>You can also <strong>Archive</strong> a completed migration.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/1XIBwj7gzVKGdtGNDsEIOV/7be068a5683fd90070294c709969d576/screenshot_JCMA_1917_ArchiveMigration' alt='Archive a migration'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='35108'>You can view archived migrations from the dashboard.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/2hO4fUnWGwyUzwBXhBPJWb/b790244bb0ebc6fa7f93d7c6c30ef992/screenshot_JCMA_1917_ArchivedMigration' alt='View archived migrations'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='35163'> </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/62QtaHuCTADrIAqNfW5s48/94c33ed6864dae982e9c7790c47ccbc9/screenshot_migrations-dashboard' alt='screenshot_migrations-dashboard'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='35166'>The table below describes the possible statuses for migrations.</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:124px'><col style='width:453px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='146'><p class='no_split_siblings' data-renderer-start-pos='35231'><strong>Status</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='534'><p class='no_split_siblings' data-renderer-start-pos='35241'><strong>Description</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='146'><p class='no_split_siblings' data-renderer-start-pos='35258'><strong>SAVED</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='534'><p class='no_split_siblings' data-renderer-start-pos='35267'>Your migration is saved and ready to run.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='146'><p class='no_split_siblings' data-renderer-start-pos='35314'><strong>RUNNING</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='534'><p class='no_split_siblings' data-renderer-start-pos='35325'>Your migration is currently in progress.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='146'><p class='no_split_siblings' data-renderer-start-pos='35371'><strong>COMPLETE</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='534'><p class='no_split_siblings' data-renderer-start-pos='35383'>All tasks in your migration have been completed.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='146'><p class='no_split_siblings' data-renderer-start-pos='35437'><strong>INCOMPLETE</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='534'><p class='no_split_siblings' data-renderer-start-pos='35451'>Some tasks were completed but there are some errors or some things that couldn’t be migrated. Importantly, this status means that some data (users, groups, projects, issues etc) has been migrated and you may need to clear this data from your Cloud site if you re-migrate the same projects.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='146'><p class='no_split_siblings' data-renderer-start-pos='35746'><strong>FAILED</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='534'><p class='no_split_siblings' data-renderer-start-pos='35756'>We were unable to complete the migration. This might be because a project key already exists in the destination site, or the migration hit an unexpected error.</p></td></tr></tbody></table></div></div><p class='no_split_siblings' data-renderer-start-pos='35923'> </p><h4 id='Migration-details.1'>Migration details</h4><p class='no_split_siblings' data-renderer-start-pos='35944'>You can review all the details of your migration by selecting <strong>View details</strong> from the migration dashboard. On the details page, you will find a summary of your migration and detailed progress for each project in your migration. </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/7k0A7maxcQvRgkiZ77tPJH/e46a99f419644756290a0fa4ede9e6b5/Migration_complete' alt='Migration complete'></div></div></div><h4 id='Manage-your-app-migration'>Manage your app migration</h4><p class='no_split_siblings' data-renderer-start-pos='36200'>Within the migration page, you can now see an <strong>App</strong> section to monitor the progress of app migration. From this progress tracker, you can monitor the progress of the data migration of each app, and review the statuses as the migration completes.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/eiutTwct1Jz2ADxUR5a3z/796fd472bd1e95ef300296cb6d524f10/screenshot_JCMA_app-migration-progress' alt='screenshot_JCMA_app-migration-progress'></div></div></div><p class='no_split_siblings' data-renderer-start-pos='36446'>The table below explains the various progress statuses for app migration.</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:98px'><col style='width:479px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='116'><p class='no_split_siblings' data-renderer-start-pos='36521'><strong>Status</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='564'><p class='no_split_siblings' data-renderer-start-pos='36531'><strong>Description</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='116'><p class='no_split_siblings' data-renderer-start-pos='36548'><strong>SUCCESS</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='564'><p class='no_split_siblings' data-renderer-start-pos='36559'>The app data migration is complete, and was successful.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='116'><p class='no_split_siblings' data-renderer-start-pos='36620'><strong>INCOMPLETE</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='564'><p class='no_split_siblings' data-renderer-start-pos='36634'>The app data migration is not complete</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='116'><p class='no_split_siblings' data-renderer-start-pos='36678'><strong>FAILED</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='564'><p class='no_split_siblings' data-renderer-start-pos='36688'>The app data migration has failed.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='116'><p class='no_split_siblings' data-renderer-start-pos='36728'><strong>RUNNING</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='564'><p class='no_split_siblings' data-renderer-start-pos='36739'>The app data migration is still running, and is not complete.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='116'><p class='no_split_siblings' data-renderer-start-pos='36806'><strong>READY</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='564'><p class='no_split_siblings' data-renderer-start-pos='36815'>The app data migration is ready to run.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='116'><p class='no_split_siblings' data-renderer-start-pos='36860'><strong>TIMED OUT</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='564'><p class='no_split_siblings' data-renderer-start-pos='36873'>The app data migration is not complete. This is because the app has exceeded the permitted time period to migrate data. You can contact the respective app vendor for information on how to proceed with migrating data for the app.</p></td></tr></tbody></table></div></div><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='37109'>If you have issues with any app for non-completion or failure to migrate, you should contact the Marketplace Partner (the app vendor) directly for support.</p></div></div><h4 id='Error-logs'>Error logs<br><br></h4><p class='no_split_siblings' data-renderer-start-pos='37281'>If your migration is incomplete or has failed, you can download the error logs to understand the errors in detail. After the migration has stopped running, you will find a link to download the error logs on the top of the details page. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/#After-you-run-the-migration' title='https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/#After-you-run-the-migration'>Learn how to troubleshoot your migration</a> </p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/2Hvwh9WivmLSWaWqde7KEK/cbf0bf249228dde562ecf1aef4bfce32/Migration_failed' alt='Migration failed'></div></div></div><h2 id='After-you-migrate'>After you migrate</h2><p class='no_split_siblings' data-renderer-start-pos='37580'>You can view the project on your Cloud site as soon as all the project data is migrated — even if your attachments haven't finished: Select the project name on your migration details page.</p><p class='no_split_siblings' data-renderer-start-pos='37770'><strong>Users and groups</strong></p><p class='no_split_siblings' data-renderer-start-pos='37788'>To make sure your users and groups are set up correctly:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='37846'>Review members of groups and approve their permissions by going to <strong>Administration ></strong> <strong>User management</strong>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='37950'>Add users to the general administrator groups if necessary. The generic groups are: "site-admins", "system-administrators", "atlassian-addons", "atlassian-addons-admin".</p></li><li><p class='no_split_siblings' data-renderer-start-pos='38123'>If you use an external user management system, check that your users have synced correctly.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='38218'>When you are ready, invite your users. Go to <strong>Administration > Users > Show details </strong>and then<strong> Resend invite</strong>. When they first log in they may be prompted to set a new password and add personal details.</p></li></ul><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p class='no_split_siblings' data-renderer-start-pos='38422'>If you have the <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592' title='https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592'>improved user management experience</a>, go to <strong>Administration > Directory > Users > Show details </strong>and then<strong> Resend invite</strong>.</p></div></div><p class='no_split_siblings' data-renderer-start-pos='38558'><strong>Projects</strong></p><p class='no_split_siblings' data-renderer-start-pos='38568'>To check that your projects have migrated successfully:</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='38625'>Review projects and issues, or ask your users to review their own projects.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='38704'>Check for any unusual instances of <strong>Former User</strong><em><strong>.</strong></em> This means that we were unable to match content to a user.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='38814'>Use JQL and quick filters to check for any instances of the phrase <strong>(migrated).</strong> If you find this, you will need to merge the (migrated) field with the existing version in Cloud for your filter to work. </p></li><li><p class='no_split_siblings' data-renderer-start-pos='39019'>Link your other Atlassian products by going to <strong>Settings (cog icon) > Jira settings > Products > Application links.</strong></p></li><li><p class='no_split_siblings' data-renderer-start-pos='39137'>You can then install any other apps you wish to use and onboard your users.</p></li></ul><h2 id='hardBreak'><br>Known issues and troubleshooting</h2><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:160px'><col style='width:417px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='189'><p class='no_split_siblings' data-renderer-start-pos='39253'><strong>Topic</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='491'><p class='no_split_siblings' data-renderer-start-pos='39262'><strong>Description</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='189'><p class='no_split_siblings' data-renderer-start-pos='39279'><strong>Data integrity</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='491'><p class='no_split_siblings' data-renderer-start-pos='39297'>If your Jira Server site is highly customized, you may face additional issues when migrating. For example, if you have any required field with a null value the migration will fail because this is not supported on your Cloud site. We recommend cleaning up your Server data before migrating.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='189'><p class='no_split_siblings' data-renderer-start-pos='39592'><strong>Incomplete migrations and projects</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='491'><p class='no_split_siblings' data-renderer-start-pos='39630'>An incomplete status means that some things have been migrated but there was at least 1 entity that we couldn’t migrate. For example, we might be able to migrate a project but 1 issue fails because there is a null value in a custom field. In this case, the project will show up as incomplete even though all the actual data is complete. Many times this status will not be a problem for your migration. Download the error logs to determine what is causing the failure. </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='189'><p class='no_split_siblings' data-renderer-start-pos='40104'><strong>Changes on Server before migrating</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='491'><p class='no_split_siblings' data-renderer-start-pos='40142'>If you make any changes on your Server site, wait at least 10 minutes before migrating to allow all data to be updated. </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='189'><p class='no_split_siblings' data-renderer-start-pos='40268'><strong>Changing projects keys</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='491'><p class='no_split_siblings' data-renderer-start-pos='40294'>If you choose to change a project key on your Server before or during migration, make sure that all configuration, filters and boards are updated with the new project key before attempting a new migration. </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='189'><p class='no_split_siblings' data-renderer-start-pos='40506'><strong>Links to projects and issues not in the migration</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='491'><p class='no_split_siblings' data-renderer-start-pos='40559'>If you have chosen to migrate in smaller batches, links to projects or issues that haven't yet been migrated will be missing until that linked item is migrated. </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='189'><p class='no_split_siblings' data-renderer-start-pos='40726'><strong>History entries with missing references</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='491'><p class='no_split_siblings' data-renderer-start-pos='40769'>If a history entry refers to a missing link or attachment, the history entry won't be migrated. If a linked issue or project is migrated at a later date, the history entry will be updated. </p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='189'><p class='no_split_siblings' data-renderer-start-pos='40964'><strong>Jira Software boards not returning correct results</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='491'><p class='no_split_siblings' data-renderer-start-pos='41018'>The migration assistant does not check that the JQL issue filters on boards are returning the correct results after migration. If a board has a filter that mentions a project or field that is not yet migrated, the board may not return the same results after it is migrated. To fix this issue, edit the board's JQL filter after migrating. <span><a href='https://support.atlassian.com/ja/jira-software-cloud/docs/configure-filters/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Learn more about board filters</a></span></p></td></tr></tbody></table></div></div><h2 id='More-information-and-support'>More information and support</h2><p class='no_split_siblings' data-renderer-start-pos='41396'>We have a number of channels available to help you with your migration.</p><ul class='ak-ul'><li><p class='no_split_siblings' data-renderer-start-pos='41469'>For more migration planning information and FAQs, visit the <a class='sc-eIHaNI fVLHZh' href='https://www.atlassian.com/ja/migration/cloud' title='https://www.atlassian.com/ja/migration/cloud'>Atlassian Cloud Migration Center</a>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='41566'>Have a technical issue or need more support with strategy and best practices? <a class='sc-eIHaNI fVLHZh' href='https://ja.confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html' title='https://ja.confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html'>Get in touch</a>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='41661'>Looking for peer advice? Ask the <a class='sc-eIHaNI fVLHZh' href='https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration' title='https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration'>Atlassian Community</a>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos='41718'>Want expert guidance? Work with an <a class='sc-eIHaNI fVLHZh' href='https://www.atlassian.com/ja/partners/migrate' title='https://www.atlassian.com/ja/partners/migrate'>Atlassian Partner</a>.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos='41777'>Support for Atlassian Server products ends in February, 2024. Learn more about the <a class='sc-eIHaNI fVLHZh' href='https://www.atlassian.com/ja/migration/assess/journey-to-cloud' title='https://www.atlassian.com/ja/migration/assess/journey-to-cloud'>Server end of support timeline</a>.</p></div></div></div></div>","cacLastModifiedContent":null,"collectionId":"33IzqiSpqBy6C4lN6r2ItZ","collections":[{"id":"3i4joSV0z6xqB6d3jSukj5","pageType":"Documentation","title":"Cloud 移行を計画する","description":"Atlassian Server または Data Center 製品の移行準備に役立つドキュメント。","url":"/migration/docs/plan-your-cloud-migration/"},{"id":"6KJTWnjJswQtZJbIp3Km1O","pageType":"Documentation","title":"ユーザー管理と移行","description":"Atlassian Cloud のユーザー管理と、ユーザーの移行戦略に関する情報。","url":"/migration/docs/user-management-and-migration/"},{"id":"7cXOREgOMV4bLZ51LqZ7uB","pageType":"Documentation","title":"アプリの評価と移行","description":"アプリをクラウドに移行するための準備に役立つ一連のトピック。","url":"/migration/docs/prepare-and-migrate-your-apps-to-cloud/"},{"id":"3Yv5eG8zNNC0hnPhtfVXk4","pageType":"Documentation","title":"移行前チェックリスト","description":"Jira、Confluence、Bitbucket Server または Data Center 向けの移行前チェックリストによって、移行の準備ができていることを確認します。","url":"/migration/docs/jira-confluence-and-bitbucket-pre-migration-checklists/"},{"id":"33IzqiSpqBy6C4lN6r2ItZ","pageType":"Documentation","title":"Jira Cloud Migration Assistant","description":"Jira Cloud Migration Assistant で Jira データを移行します。","url":"/migration/docs/jira-cloud-migration-assistant/"},{"id":"dIzB9NB02a8bmr9jbdVTZ","pageType":"Documentation","title":"Confluence Cloud Migration Assistant","description":"Confluence Cloud Migration Assistant を使用して Confluence データを移行します。","url":"/migration/docs/confluence-cloud-migration-assistant-to-migrate/"},{"id":"4qw8RsPuZ22sQetT5a2I8l","pageType":"Documentation","title":"Bitbucket Cloud Migration Assistant","description":"Bitbucket Cloud Migration Assistant によって Cloud に移行する手順を説明するドキュメント。","url":"/migration/docs/bitbucket-cloud-migration-assistant/"},{"id":"3DwUEpF3tP2BbM1B1DVWHY","pageType":"Documentation","title":"移行後のタスク","description":"Server または Data Center から Cloud に移行したら、これらのタスクを完了してください。","url":"/migration/docs/post-migration-tasks/"},{"id":"4Y9Z6Pua6ZAEQtHYD1nNGT","pageType":"Documentation","title":"Cloud を今すぐ始めましょう","description":"移行後の利用開始とテストに役立つリソース。","url":"/migration/docs/get-started-and-testing-after-you-migrate/"},{"id":"6aZShlTeugXoh49yPa5d8v","pageType":"Documentation","title":"移行のベストプラクティス","description":"移行に適用できるオプションのベストプラクティスのセット。","url":"/migration/docs/migration-best-practices/"}],"confluencePageId":null,"context":{"id":"7j5LyDcLbyrWuTeNGCtgW","type":"contextTheme","docsHomeSlug":"/ja/migration/resources/","icon":{},"deployment":"Not Applicable","hubName":"Migration"},"isCACContent":false,"pageType":"Documentation","relatedAppReferences":[],"tableOfContents":[{"title":"移行の前に","id":"Before-you-migrate"},{"title":"Jira Cloud Migration Assistant アプリをインストールする (Jira 7.6 以降)","id":"Install-the-Jira-Cloud-Migration-Assistant-app--for-Jira-7.6-or-newer-"},{"title":"1. アプリを評価する","id":"1.-Assess-your-apps"},{"title":"2. アプリを準備する","id":"2.-Prepare-your-apps"},{"title":"2.a. Cloud サイトに接続する","id":"2.a.-Connect-to-your-Cloud-site"},{"title":"2.b. アプリをインストールする","id":"2.b.-Install-your-apps"},{"title":"2.c. アプリの移行に同意する","id":"2.c.-Agree-to-app-migration"},{"title":"3. すべてのメールドメインを確認する","id":"3.-Review-all-email-domains"},{"title":"4. ユーザーを評価して準備する","id":"4.-Assess-and-prepare-your-users"},{"title":"5. データを移行する","id":"5.-Migrate-your-data"},{"title":"5.a. クラウドサイトに接続する","id":"5.a.-Connect-to-your-cloud-site"},{"title":"5.b. 移行オプション ","id":"5.b.-Migration-options"},{"title":"6. すべてのデータを一度に移行する","id":"6.-Migrate-all-data-at-once"},{"title":"6.a.移行前チェックを実行する","id":"6.a.-Run-pre-migration-checks"},{"title":"6.b. 移行を確認する","id":"6.b.-Review-your-migration"},{"title":"6.c. 移行を管理して実行する","id":"6.c.-Manage-and-run-your-migrations"},{"title":"6.d.既知の課題","id":"6.d.-Known-issues"},{"title":"7. 移行対象を選択する","id":"7.-Choose-what-to-migrate"},{"title":"7.a. 移行オプションを選択する","id":"7.a.-Choose-your-migration-options"},{"title":"7.b.移行前チェック","id":"7.b.-Pre-migration-checks"},{"title":"7.c. 移行を確認する","id":"7.c.-Review-your-migration"},{"title":"7.d. 移行を管理して実行する","id":"7.d.-Manage-and-run-your-migrations"},{"title":"移行後","id":"After-you-migrate"},{"title":"既知の問題およびトラブルシューティング","id":"hardBreak"},{"title":"詳細情報とサポート","id":"More-information-and-support"}],"url":"/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/","versions":[],"bodyRenderedAdf":"<div class=\"adf__content\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div style=\"position:absolute;height:0;width:100%\"><object data=\"about:blank\" type=\"text/html\" style=\"position:absolute;height:0;width:100%\" aria-hidden=\"true\" tabindex=\"-1\"></object></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><div style=\"background:#EAE6FF\" class=\"ak-editor-panel\" data-panel-type=\"note\"><span style=\"color:#5243AA\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel note\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"0\"><strong>This documentation is undergoing changes</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"42\">Although we’ve marked this page as <strong>legacy</strong>, the content is accurate and you can still use it, especially if you prefer to see all the information on a single page. If you’d like to see the new experience, where the content is divided into a more granular sequence and clear steps, go to <span><a href=\"https://support.atlassian.com/ja/migration/docs/jira-cloud-migration-assistant/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Jira Cloud Migration Assistant</a></span>.</p></div></div><p class='no_split_siblings' data-renderer-start-pos=\"334\">The Jira Cloud Migration Assistant helps you migrate your Server and Data Center data to a new or existing cloud site. You can migrate:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"471\">Jira Software</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"488\">Jira Service Management</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"515\">Jira Work Management (formerly Jira Core)</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"560\">Advanced Roadmaps plans with linked issue sources (projects and single-project boards). Any plans with issue sources as filters and cross-project boards is not migrated. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/\" title=\"https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/\">Learn more about what is migrated and what isn’t</a></p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"784\">Built and maintained by Atlassian, the app is free to install and use.</p><p class='no_split_siblings' data-renderer-start-pos=\"856\">Once installed, you can choose what you want to move to the Cloud, start migrating at your convenience, and monitor the progress of everything throughout the migration process.</p><p class='no_split_siblings' data-renderer-start-pos=\"1034\">If you are new to migration, use <a class=\"sc-eIHaNI fVLHZh\" href=\"https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview\" title=\"https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview\">our migration guide</a> to prepare and plan for your migration from Server to Cloud. </p><h2 id=\"Before-you-migrate\">Before you migrate</h2><p class='no_split_siblings' data-renderer-start-pos=\"1170\">Here are some key things to be aware of before using this app:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"1234\"><strong>Data won’t be overwritten or deleted</strong><br/>When the Jira Cloud Migration Assistant migrates your data, it will be added to your Cloud site along with any data that is already there. It won’t delete anything from either your Server or Cloud sites.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"1478\"><strong>Data may get linked to avoid duplication</strong><br/>When you migrate multiple times we will attempt to link your data to avoid duplication. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/\" title=\"https://support.atlassian.com/ja/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/\">Learn about how we link data</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"1639\"><strong>Using Site Import and the Jira Cloud Migration Assistant can cause data duplication</strong><br/>Migrating data in stages, first with Jira Site Import then followed by the Jira Cloud Migration Assistant from the same Server or Data Center instance, will cause shared configuration entities (workflows, custom fields, schemes, etc.) to be duplicated on the Cloud site. We don’t recommend this migration strategy because you will need to do a large amount of manual post-migration cleanup work.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"2124\">Check the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/\" title=\"https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/\">types of data that the Jira Cloud Migration Assistant can migrate</a> before using it to run your migration. </p><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"2241\"><strong>Before you begin</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"2259\">Before attempting a test or production migration, ensure you've completed all of the steps for the Jira Cloud Migration Assistant in the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/jira-pre-migration-checklist/\" title=\"https://support.atlassian.com/ja/migration/docs/jira-pre-migration-checklist/\">pre-migration checklist</a>. The checklist will help you prepare yourself and your data for migration, and ensure you avoid common sources of migration failure.</p></div></div><h2 id=\"Install-the-Jira-Cloud-Migration-Assistant-app-(for-Jira-7.6-or-newer)\">Install the Jira Cloud Migration Assistant app (for Jira 7.6 or newer)</h2><p class='no_split_siblings' data-renderer-start-pos=\"2628\">If you're on Jira version <strong>8.14 </strong>or higher, the migration assistant is automatically installed in your Server instance.</p><p class='no_split_siblings' data-renderer-start-pos=\"2747\">To install the app:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"2768\">In Jira Server or Data Center go to <strong>Settings</strong> > <strong>Manage apps</strong>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"2831\">Choose <strong>Find new apps </strong>and search for <strong>Jira Cloud Migration Assistant.</strong></p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"2902\">Choose <strong>Install</strong> and you're all set.</p></li></ol><p class='no_split_siblings' data-renderer-start-pos=\"2942\">To find the migration assistant:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"2976\">Go to <strong>Settings</strong> > <strong>System</strong>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"3004\">In the left panel, locate the <strong>Import and Export</strong> category, and select <strong>Migrate to cloud</strong>. The <strong>Migration Assistant home</strong> screen appears.</p></li></ol><div style=\"background:#FFFAE6\" class=\"ak-editor-panel\" data-panel-type=\"warning\"><span style=\"color:#FF991F\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel warning\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><g fill-rule=\"evenodd\"><path d=\"M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z\" fill=\"currentColor\"/><path d=\"M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2\" fill=\"inherit\"/></g></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"3141\"><strong>Note</strong></p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"3147\">If you’re unable to find the migration assistant, check that you’re on a <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/supported-versions-for-the-jira-cloud-migration-assistant/\" title=\"https://support.atlassian.com/ja/migration/docs/supported-versions-for-the-jira-cloud-migration-assistant/\">supported version of Jira</a>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"3250\">If your Jira Server or Data Center is behind a firewall, you'll need to allow access domains listed in <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#For-JCMA-plugin-host-communication-\" title=\"https://support.atlassian.com/ja/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#For-JCMA-plugin-host-communication-\">IP addresses and domains for Atlassian cloud products</a>.</p></li></ul></div></div><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/7D0aGWq9ABxngO5KKdCvpu/b172eaac24368d2ead5f6f76a96b88ea/JCMA_Migration_homepage\" alt=\"JCMA Migration Assistant Homescreen\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"3416\">There are four steps to create your migration path:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"3469\">Assess your apps</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"3489\">Prepare your apps</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"3510\">Review all email domains</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"3538\">Migrate your data</p></li></ol><p class='no_split_siblings' data-renderer-start-pos=\"3561\">The sections that follow explain each of these stages in detail.</p><p class='no_split_siblings' data-renderer-start-pos=\"3627\">If you have no apps to migrate, you can skip to step 3.</p><h2 id=\"1.-Assess-your-apps\">1. Assess your apps</h2><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"3705\"><strong>Note about apps in ‘Stage 1’ and ‘Stage 2’ </strong></p><p class='no_split_siblings' data-renderer-start-pos=\"3750\">On the <strong>Assess your apps</strong> screen, apps with an ‘Automated path’ can be listed with a <strong>Stage 1</strong> or <strong>Stage 2 </strong>label.</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"3860\"><strong>Stage 1</strong>: Apps in this stage have an unknown, or demonstrated low migration success rates. If you choose to migrate Stage 1 apps and the app data migration fails, you will need to contact the respective Marketplace Partner (app vendor) for support.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"4111\"><strong>Stage 2</strong>: Apps in this stage have demonstrated high migration success rates.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"4192\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/#Understand-the-%E2%80%98Can-be-migrated%E2%80%99-column\" title=\"https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/#Understand-the-%E2%80%98Can-be-migrated%E2%80%99-column\">Learn more about the stages of apps with migration paths</a></p><p class='no_split_siblings' data-renderer-start-pos=\"4250\">If you have critical data managed by apps on your Server, be sure to check with the app vendor about the best process to migrate that data.</p></div></div><p class='no_split_siblings' data-renderer-start-pos=\"4393\">Use the Jira Cloud Migration Assistant to see the apps you’ve installed on your Server and assess apps in preparation to migrate. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/assess-and-migrate-apps-with-the-cloud-migration-assistant/\" title=\"https://support.atlassian.com/ja/migration/docs/assess-and-migrate-apps-with-the-cloud-migration-assistant/\">Assessing your apps</a> and choosing alternatives (if required) for your Cloud site before migration removes the risk of your apps blocking your migration at a crucial time.</p><p class='no_split_siblings' data-renderer-start-pos=\"4694\">To begin assessing your apps:</p><p class='no_split_siblings' data-renderer-start-pos=\"4725\">On the <strong>Migration Assistant home</strong> screen, select <strong>Assess your apps</strong>.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/5GPiiISHaboKGbWxbaEuT3/d3981968a0fa00d8a08fda3edc302f06/screenshot_JCMA-assess-your-apps\" alt=\"screenshot_JCMA-assess-your-apps\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"4792\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/\" title=\"https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/\">Learn how to use the 'Assess your apps' screen</a></p><p class='no_split_siblings' data-renderer-start-pos=\"4840\">When you have finished assessing your apps, select <strong>Done</strong>. This takes you back to the <strong>Migration Assistant home</strong> screen where you can choose to prepare your apps as the next step.</p><h2 id=\"2.-Prepare-your-apps\">2. Prepare your apps</h2><p class='no_split_siblings' data-renderer-start-pos=\"5039\">There are 3 main tasks you’ll perform at this stage:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"5093\">Connect to your cloud site</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"5123\">Install your apps</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"5144\">Agree to app migration</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"5172\">On the <strong>Migration Assistant home</strong> screen, select <strong>Prepare your apps</strong>.<br/>This takes you to the <strong>Connect to cloud </strong>screen.</p><h3 id=\"2.a.-Connect-to-your-Cloud-site\">2.a. Connect to your Cloud site</h3><p class='no_split_siblings' data-renderer-start-pos=\"5319\">You can connect to your chosen Cloud site at this step. There are three ways to do this.<br/><br/>- Select your existing Cloud site from the dropdown.<br/>- Signup for an Atlassian Free plan (max 10 users, free Cloud site).<br/>- Set up a free product trial</p><p class='no_split_siblings' data-renderer-start-pos=\"5562\">Once your destination is selected, click <strong>Continue</strong>. This takes you to the <strong>Install your apps </strong>screen.</p><h3 id=\"2.b.-Install-your-apps\">2.b. Install your apps</h3><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"5686\">Select <strong>Install app</strong> for each listed app to install it on your Cloud site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"5762\">Read the support and privacy policy for each app.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"5815\">Select <strong>Continue. </strong>This takes you to the <strong>Agree to app migration</strong> screen.</p></li></ol><div style=\"background:#FFFAE6\" class=\"ak-editor-panel\" data-panel-type=\"warning\"><span style=\"color:#FF991F\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel warning\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><g fill-rule=\"evenodd\"><path d=\"M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z\" fill=\"currentColor\"/><path d=\"M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2\" fill=\"inherit\"/></g></svg></span></span><div class=\"ak-editor-panel__content\"><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"5890\">In order to complete the assessment flow, you must install the app/s you need in Cloud at this stage.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"5995\">We strongly recommend reading the privacy policy of each app. </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"6061\">The <strong>Done</strong> button will be disabled if you have not done the following:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"6131\">assigned a status to each app (on the <strong>Assess your apps</strong> screen)</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"6197\">installed apps needed in Cloud (on the <strong>Install your apps</strong> screen)</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"6267\">Complete the above tasks to enable the <strong>Done</strong> button.</p></li></ul></div></div><h3 id=\"2.c.-Agree-to-app-migration\">2.c. Agree to app migration</h3><p class='no_split_siblings' data-renderer-start-pos=\"6355\">When you perform an app migration, the data moves from each Server app to its Cloud version on your Cloud site. The Marketplace Partner (app vendor) that built each app has created a migration pathway to move the data.</p><p class='no_split_siblings' data-renderer-start-pos=\"6575\">During this process, the Marketplace Partner will actually be performing the app data migration, not Atlassian. Because of this, you need to review, and agree to each Marketplace Partner agreement so they can access your data to migrate it.</p><p class='no_split_siblings' data-renderer-start-pos=\"6817\">In order to complete the assessment flow, you must provide consent and agree to app migration for each app.</p><p class='no_split_siblings' data-renderer-start-pos=\"6926\">On the <strong>Agree to app migration</strong> screen:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"6965\">Select <strong>View policy</strong> for each app that shows as requiring your consent.<br/>This opens a card that:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"7060\">lists all the types of data the Marketplace Partner (vendor) will have access to, such as <span class=\"code\">read core data</span> or <span class=\"code\">read user data.</span></p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"7187\">links to the <strong>Atlassian Marketplace Terms of Use</strong>, the <strong>Marketplace Partners Privacy Policy,</strong> and the <strong>Marketplace Partners Terms of Use</strong>. We strongly recommend you read this for each app you migrate.<br/><br/></p></li></ol></li><li><p class='no_split_siblings' data-renderer-start-pos=\"7390\">Select <strong>Confirm</strong> on this card.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"7422\">When you have performed the above action for all applicable apps, select <strong>Done</strong> to return to the <strong>Migration Assistant home</strong> screen.</p></li></ol><p class='no_split_siblings' data-renderer-start-pos=\"7555\">You can find detailed information the third-party migration agreement in the section that follows.</p><p class='no_split_siblings' data-renderer-start-pos=\"7655\"><strong>Third-party migration agreement</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"7688\">When an app migration is performed, the migration moves the app data from each Server app to its Cloud version on your Cloud site. This can take place alongside a migration of a Confluence or Jira instance, or can be run alone.</p><p class='no_split_siblings' data-renderer-start-pos=\"7917\">The Marketplace Partner (vendor) that built each app has created a migration pathway to move the data, via the Atlassian platform known as the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://developer.atlassian.com/platform/app-migration/\" title=\"https://developer.atlassian.com/platform/app-migration/\">App migration platform</a>. </p><p class='no_split_siblings' data-renderer-start-pos=\"8086\">It is very important to understand that the Marketplace Partner (vendor), who developed a particular app, will be performing the data migration. Atlassian has developed the App migration platform to be the conduit between the Marketplace Partner and yourself as the app user. </p><p class='no_split_siblings' data-renderer-start-pos=\"8364\"><strong>Data security and allowed access scopes</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"8405\">The App migration platform allows Server apps to export your app data to Cloud, and to access Confluence and Jira mappings. The access is very tightly controlled and restricted to a list of data types, or <strong>access scopes</strong>.</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"8626\">The Marketplace Partners who built the apps installed on your Server instance, have documented the access scopes required to migrate the apps.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"8772\">These access scopes are surfaced in the Cloud Migration Assistant so that you can consent to the Marketplace Partner accessing this data.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"8915\">You can find the specific information and list of access scopes on the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://developer.atlassian.com/platform/app-migration/security/\" title=\"https://developer.atlassian.com/platform/app-migration/security/\">Security</a> and <a class=\"sc-eIHaNI fVLHZh\" href=\"https://developer.atlassian.com/platform/app-migration/security/access-scopes/\" title=\"https://developer.atlassian.com/platform/app-migration/security/access-scopes/\">Access scopes</a> pages in Atlassian’s developer documentation. For more context, read the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://developer.atlassian.com/platform/marketplace/data-privacy-guidelines/\" title=\"https://developer.atlassian.com/platform/marketplace/data-privacy-guidelines/\">data privacy guidelines for developers</a> that Atlassian recommends.</p><p class='no_split_siblings' data-renderer-start-pos=\"9153\"><strong>Agreeing to a migration</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"9178\">Each Marketplace Partner app has different access scopes. You must review and agree to each Marketplace Partner agreement before they can access your data to migrate. </p><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"9347\">Atlassian’s Cloud Terms of Service and Privacy Policy <strong>do not apply to any of the apps installed in your Cloud site</strong>. Each Marketplace Partner (previously known as app vendors) writes their own privacy policy and terms of use. You must review and agree to each Marketplace Partner privacy policy and terms of use before they can access your data to migrate.</p></div></div><p class='no_split_siblings' data-renderer-start-pos=\"9706\">It’s important to know the following:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"9745\">Only an app with an automated migration path needs you to agree to the migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"9830\">If you agree to third-party migration, you can revoke your agreement at any time.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"9915\">If you don’t agree to third-party migration, that app cannot be migrated using the Jira Cloud Migration Assistant.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"10033\">If a Marketplace Partner updates an app, you will need to agree to the migration again.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"10124\">After you agree to app migration, you can still select <strong>Revoke agreement. </strong>This will remove your agreement to third-party data migration. To agree again, click <strong>View policy </strong>and re-confirm your agreement.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"10330\"><strong>Agreeing in the migration assistant</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"10367\">The following image shows the agreement screen included in the migration assistant for this EAP.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/4a9jzwdOaCMVNuSmgci1Vp/77d8d9b2b453991573aa3f58f6620be8/JCMA_app-migration_agree-screen\" alt=\"JCMA_app-migration_agree-screen\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"10466\">Some quick notes on this table:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"10499\">Atlassian’s Cloud Terms of Service and Privacy Policy do not apply to any apps installed on your Cloud site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"10611\">By installing apps on your Cloud site, you agree to the Atlassian Marketplace Terms of Use and the Marketplace Partners privacy policy and terms of use.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"10767\">You should review a privacy policy in detail before installing an app in your Cloud site. </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"10861\">You can find the privacy policy and terms of use for each app on the app listing in Atlassian Marketplace.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"10973\"><strong>App migration agreement status messages</strong></p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:289px\"/><col style=\"width:289px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11014\"><strong>Status message</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11032\"><strong>What you need to know</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11059\"><strong>You have agreed to third-party automated app data migration for this app.</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11136\">This app is ready to be migrated.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11175\"><strong>You must review and agree to this data migration policy, or your app data cannot be migrated.</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11272\">You must review the supplied Policies and Terms of Service before this app is ready to be migrated.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11377\"><strong>The policy you agreed to have been updated. Review changes and agree again before your app data can be migrated.</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11493\">If a Marketplace Partner makes any changes to their policy, you’ll need to review the policy again and agree. Otherwise your app data would be migrated under conditions you hadn’t agreed to.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11689\"><strong>This app does not require an app data migration to function on your cloud site. Install it, migrate your core data and you’re ready to go.</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11831\">This means there is no data contained in the app to be migrated from Server to Cloud. You can just install the Cloud version on your Cloud site.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"11981\"><strong>An automated migration path between alternative app selections is not available. Contact the app vendor for migration support.</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"12111\">If you chose an alternative app on the app assessment table to replace an app you have on your Server, there can’t be a migration path. You’ll need to contact <strong>both</strong> Marketplace Partners if you want to migrate data from one app to another .</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"12355\"><strong>This app does not have an automated migration path. Contact the app vendor for migration support.</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"12456\">The vendor has not yet built a migration path for their apps. You should still contact the vendor, as they are likely have a manual migration process that you can follow.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"12632\"><strong>This app version does not support app data migrations. You must update your Server app version in order to agree to the relevant app migration policy.</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p class='no_split_siblings' data-renderer-start-pos=\"12786\">The app you have installed supports an app data migration, but you need to update your Server app to a version that supports app data migration.</p></td></tr></tbody></table></div></div><p class='no_split_siblings' data-renderer-start-pos=\"12938\"> When you click <strong>View policy,</strong> you will see a modal with the following details on it:</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/5N7Psf2KIAFekUPQh4p0K8/9a6987a1d83f1b0b565d19ffb74777cb/JCMA_app-migration-agree-modal\" alt=\"JCMA_app-migration-agree-modal\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"13024\">The modal above lists the following:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"13062\">Access scope of that particular Marketplace Partner</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"13117\">All the information they will need to access/see in order to migrate this app</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"13200\">There are three links in each modal:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"13238\">Atlassian Marketplace <strong>Terms of Use </strong>(the same for each app)</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"13300\">The Marketplace Partner <strong>Privacy Policy</strong> (unique to each app)</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"13363\">The Marketplace Partner <strong>Terms of Use</strong> (unique to each app)</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"13426\">We strongly recommend you read each one for each app.</p><p class='no_split_siblings' data-renderer-start-pos=\"13481\">Once this is ready, you have completed your app assessment. Select <strong>Done</strong> to return to the homepage.</p><h2 id=\"3.-Review-all-email-domains\">3. Review all email domains</h2><p class='no_split_siblings' data-renderer-start-pos=\"13610\">Before you migrate, you must review your users' email domains to prevent migrating users from email domains you don’t recognize or trust. This improves the security of your Cloud site. The domains you select here will be applied to all your future migrations.</p><p class='no_split_siblings' data-renderer-start-pos=\"13871\">You can start reviewing your domains from the <strong>Migration Assistant home</strong> screen. Select <strong>Review</strong> under the <strong>Review all email domains</strong> card. This will take you to the <strong>Review all email domains</strong> screen. </p><p class='no_split_siblings' data-renderer-start-pos=\"14066\">This screen lists all your email domains with the number of users in each domain. You need to mark all your domains as trusted. This ensures that you migrate users only from the email domains you trust. </p><div style=\"background:#EAE6FF\" class=\"ak-editor-panel\" data-panel-type=\"note\"><span style=\"color:#5243AA\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel note\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"14271\">The list of emails domains for:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"14304\">Jira Software: Shows the email domains of your licensed users</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"14369\">Jira Service Management: Shows the email domains of your licensed users (including agents and administrators)</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"14482\">Jira Software and Jira Service Management: Shows the email domains of your licensed users (including agents and administrators)</p></li></ul></div></div><p class='no_split_siblings' data-renderer-start-pos=\"14617\">For each listed domain, you need to make one of the following three decisions: </p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:149px\"/><col style=\"width:210px\"/><col style=\"width:217px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"176\"><p class='no_split_siblings' data-renderer-start-pos=\"14698\"><strong>Decision</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"248\"><p class='no_split_siblings' data-renderer-start-pos=\"14710\"><strong>When do you make this decision?</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"256\"><p class='no_split_siblings' data-renderer-start-pos=\"14745\"><strong>What you need to do?</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"176\"><p class='no_split_siblings' data-renderer-start-pos=\"14771\"><strong>Trusted domain</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"248\"><p class='no_split_siblings' data-renderer-start-pos=\"14789\">You’re sure that this domain is trusted and doesn’t have any unauthorized users. </p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"256\"><p class='no_split_siblings' data-renderer-start-pos=\"14874\">You can continue with your migration.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"176\"><p class='no_split_siblings' data-renderer-start-pos=\"14917\"><strong>Not trusted domain</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"248\"><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"14939\">You don’t recognize this domain and the emails created by this domain.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"15013\">You don’t trust the organization that creates emails using this domain.</p></li></ul></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"256\"><p class='no_split_siblings' data-renderer-start-pos=\"15092\">You'll need to modify users from the domains you don't trust. <span><a href=\"https://support.atlassian.com/ja/migration/docs/review-users-to-trust-email-domains/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Learn how to review users to trust email domains</a></span></p><p class='no_split_siblings' data-renderer-start-pos=\"15157\"> </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"176\"><p class='no_split_siblings' data-renderer-start-pos=\"15163\"><strong>No decision made</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"248\"><p class='no_split_siblings' data-renderer-start-pos=\"15183\">You're not sure if the domain is trusted or not.</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"256\"><p class='no_split_siblings' data-renderer-start-pos=\"15235\">Check if the domain is trusted and doesn’t have any unauthorized emails. Once you’ve verified your domain, you can mark it as a <strong>Trusted domain</strong> and continue your migration.</p></td></tr></tbody></table></div></div><p class='no_split_siblings' data-renderer-start-pos=\"15414\">You’ll need to review all your email domains and mark them as trusted. You can continue your migration without trusting all the domains, but you won’t be able to run the migration. </p><p class='no_split_siblings' data-renderer-start-pos=\"15597\">Once you've marked all your domains as trusted, select <strong>Done </strong>to complete the domain review and return to the <strong>Migration Assistant home</strong> screen.</p><p class='no_split_siblings' data-renderer-start-pos=\"15739\">If you've any previously saved migrations:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"15783\">From the migration dashboard, you can either create a new migration or run an existing migration. A message appears telling you to review your email domains.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"15944\">Select <strong>Review domains </strong>to review all your email domains and mark them as trusted.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"16028\">Select <strong>Continue without reviewing </strong>if you want to review your domains later. You can continue without trusting all the domains at this stage, but you won’t be able to run the migration.</p></li></ol><h2 id=\"4.-Assess-and-prepare-your-users\">4. Assess and prepare your users</h2><p class='no_split_siblings' data-renderer-start-pos=\"16252\">In Cloud, all users must have valid and unique email addresses. Any emails that don’t meet these requirements will block your migration. In this step, you can assess your users and identify those with invalid or duplicate email addresses. Afterwards, you’ll have a chance to decide how fix problems with these emails so you can migrate.</p><p class='no_split_siblings' data-renderer-start-pos=\"16590\">To find and fix invalid and duplicate email addresses:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"16646\">On the <strong>Migration Assistant home</strong> screen, find the <strong>Assess and prepare your users</strong> card.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"16734\">Select <strong>Begin assessing</strong>. You’ll be moved to a page with empty results.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"16807\">To start the assessment, select <strong>Begin assessing</strong>.</p></li></ol><p class='no_split_siblings' data-renderer-start-pos=\"16861\">Once the assessment is complete, you’ll see results similar to the following example:</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/6IO1GFoVnsHEQcJfHKE5gu/6c6d70a298c430d053b5169a00abf416/image_JCMA_AssessUsersResultsShort\" alt=\"Assessment results with the number of invalid and duplicated email addresses.\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"16949\">You can then view the details to identify important users that should be updated in your user directory, and apply one of the automatic options to fix remaining email addresses during migration.</p><p class='no_split_siblings' data-renderer-start-pos=\"17145\"><span><a href=\"https://support.atlassian.com/ja/migration/docs/assess-and-prepare-your-users-for-migration/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more about assessing and preparing users</a></span></p><h2 id=\"5.-Migrate-your-data\">5. Migrate your data</h2><p class='no_split_siblings' data-renderer-start-pos=\"17170\">The key steps to set up and run your migration from Server to Cloud are:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"17244\">Connect to your cloud site</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17274\">Select a migration option</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17303\">Run pre-migration checks</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17331\">Review your migration</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17356\">Migrate</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"17369\">To begin migrating your data:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"17400\">On the <strong>Migration assistant home</strong> screen, select <strong>Migrate your data</strong>.<br/>This takes you to the Migrations dashboard.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17513\">Select <strong>Create new migration</strong>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17545\">Review the information on <strong>How it works</strong> screen, and then select <strong>Connect to cloud</strong> to continue. </p></li></ol><h3 id=\"5.a.-Connect-to-your-cloud-site\">5.a. Connect to your cloud site</h3><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"17677\">Enter a name for your migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17713\">Choose the Cloud site you would like to migrate to. </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17769\">To continue, select <strong>Choose migration options</strong>.<br/>This takes you to the <strong>Migration options</strong> screen.</p></li></ol><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"17868\">You need to be an admin in both your Server and the destination Cloud sites in order to connect to your Cloud site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"17987\">If you have already connected a Cloud site, you should see it in the dropdown. If there is nothing there, you will need to either connect a new Cloud site or sign up for a trial. </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"18170\">When you’re ready to go, check the box to allow Atlassian to move your data from your Server site to your Cloud site. If you’re unable to grant Atlassian this access, you won’t be able to migrate with the migration assistant and will need to do Jira site import instead.</p></li></ul></div></div><h3 id=\"5.b.-Migration-options\">5.b. Migration options </h3><div style=\"background:#FFFAE6\" class=\"ak-editor-panel\" data-panel-type=\"warning\"><span style=\"color:#FF991F\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel warning\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><g fill-rule=\"evenodd\"><path d=\"M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z\" fill=\"currentColor\"/><path d=\"M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2\" fill=\"inherit\"/></g></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"18473\"><strong>The option to ‘Migrate all data at once’ has been discontinued</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"18537\">In September 2024, we discontinued the option to ‘Migrate all data at once'. For more information on this announcement, read our <a class=\"sc-eIHaNI fVLHZh\" href=\"https://community.atlassian.com/t5/Atlassian-Migration-Program/Discontinuing-migrate-all-data-at-once-and-we-re-going-all-in-on/ba-p/2621674\" title=\"https://community.atlassian.com/t5/Atlassian-Migration-Program/Discontinuing-migrate-all-data-at-once-and-we-re-going-all-in-on/ba-p/2621674\">Community post</a>. You can now create migrations using a <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/\" title=\"https://support.atlassian.com/ja/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/\">feature to select all data</a>.</p></div></div><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"18751\"><strong>Migrate all data at once</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"18777\">You can migrate all data in a single migration. This includes app data. You can only use this option when no projects exist in your Cloud site.</p><p class='no_split_siblings' data-renderer-start-pos=\"18922\"><strong>Choose what to migrate</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"18946\">You have the flexibility to choose what you want to migrate. This includes options to pre-migrate users and attachments. This takes you to the ‘Choose your migration options’ screen.</p></div></div><h4 id=\"Recommendation-about-migration-options\">Recommendation about migration options</h4><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"19172\">If you’re planning to pre-migrate data, for example, users and attachments, we recommend you:</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"19267\">First, select the migration option <strong>Choose what to migrate</strong>. This gives you the flexibility to choose what you want to migrate, including options to pre-migrate data.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"19435\">After you’ve pre-migrated data, select the migration option <strong>Migrate all data at once </strong>to migrate all your data in a single migration.</p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"19569\">The Migration Assistant won’t re-migrate users but it will link project data to the email addresses in Cloud.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"19682\">The Migration Assistant will recognize any attachments that have already been migrated and skip over these. It will still migrate new attachments, and also remove the links for any attachments that have been deleted. </p></li></ol></li></ol></li></ol><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/zS9qRTkjNswNhyKQhAPDa/b81448c16c7da610b9527e527faef026/1.9.5_SP.png\" alt=\"Migration options: migrate all data or choose what to migrate\"/></div></div></div><h2 id=\"6.-Migrate-all-data-at-once\">6. Migrate all data at once</h2><p class='no_split_siblings' data-renderer-start-pos=\"19943\"><strong>Before you begin</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"19961\">This option requires an empty cloud site. You can:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"20013\">delete existing projects from Jira Cloud. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://ja.confluence.atlassian.com/adminjiracloud/delete-a-project-1001820073.html\" title=\"https://ja.confluence.atlassian.com/adminjiracloud/delete-a-project-1001820073.html\">Learn more</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"20069\">start with an empty cloud site or we’ll give you an option to overwrite existing data in your cloud site. You’ll be required to create a <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/jira-cloud-administration/docs/export-issues/\" title=\"https://support.atlassian.com/ja/jira-cloud-administration/docs/export-issues/\">backup for Jira Cloud</a> (within the last 14 days) before overwriting data.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"20284\"><strong>What is migrated and what isn’t migrated</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"20326\">See ‘Migration option: Migrate all data at once’ on <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/#Migration-option--Migrate-all-data-at-once\" title=\"https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/#Migration-option--Migrate-all-data-at-once\">What gets migrated with Jira site import</a>.</p><p class='no_split_siblings' data-renderer-start-pos=\"20421\">If you chose to merge duplicated accounts on migration, the fixes won’t be applied when you migrate all data at once. All other fixes for duplicated and invalid accounts will be applied when you migrate all data at once. To make sure duplicated accounts are merged on migration, use the ‘Choose what to migrate’ option.</p><p class='no_split_siblings' data-renderer-start-pos=\"20742\"><strong>Supported Jira Cloud Migration Assistant version</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"20792\">Jira Cloud Migration Assistant 1.7.7 and higher.</p><p class='no_split_siblings' data-renderer-start-pos=\"20842\">To migrate all your data, on the <strong>Migration options </strong>screen, select <strong>Migrate all data at once. </strong>This takes you to the <strong>Pre-migration checks</strong> screen.</p><h3 id=\"6.a.-Run-pre-migration-checks\">6.a. Run pre-migration checks</h3><p class='no_split_siblings' data-renderer-start-pos=\"21017\">In this step, the Jira Cloud Migration Assistant will review your migration and check if there are any errors or warnings. For example, the checks include:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"21174\">whether projects exist in your Cloud site. Migrating all data at once is only available when no projects exist in your Cloud site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"21308\">assessing your data size and complexity. If your data is too large or too complex, we may recommend reducing your data size or contacting support.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"21458\">whether you have projects in trash. Migrating all data at once will permanently delete projects from trash. You won't be able to recover the deleted projects. If you don’t want your projects deleted from trash, select the migration option ‘Choose what to migrate’.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"21728\">If you decide to <strong>Continue and fix later</strong>, you can come back to view the errors once you have saved your migration.</p><h3 id=\"6.b.-Review-your-migration\">6.b. Review your migration</h3><p class='no_split_siblings' data-renderer-start-pos=\"21871\">You can view details about what is included (users and groups / projects) in your migration.</p><p class='no_split_siblings' data-renderer-start-pos=\"21965\">If everything looks correct and you want to start your migration, select <strong>Run</strong>. If you would like to start your migration later or you still have errors to fix, select <strong>Save</strong>.</p><p class='no_split_siblings' data-renderer-start-pos=\"22138\">If you choose to run your migration, it will still be saved to your migration dashboard. There, you can view the progress and details of all your migrations.</p><h3 id=\"6.c.-Manage-and-run-your-migrations\">6.c. Manage and run your migrations</h3><p class='no_split_siblings' data-renderer-start-pos=\"22334\">Your saved migration will be listed on the migration dashboard, where you can <strong>View details, Run, Copy, Edit, and Delete</strong> it. You can also check the status of a migration, monitor the progress, or create a new one.</p><h4 id=\"Migration-details\"><strong>Migration details</strong></h4><p class='no_split_siblings' data-renderer-start-pos=\"22567\">You can review all the details of your migration by selecting <strong>View details</strong> from the migration dashboard. On the details page, you will find a summary and progress for each stage of your migration.</p><p class='no_split_siblings' data-renderer-start-pos=\"22765\">Migrating all data at once doesn’t include a link to download error logs from the details page.</p><p class='no_split_siblings' data-renderer-start-pos=\"22862\"><strong>Post-migration checks</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"22885\">Depending on the type of migration, there may be some things you need to do once your migration is finished. For a full list of post-migration recommendations, refer to the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview\" title=\"https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview\">migration planning guide</a>.</p><h3 id=\"6.d.-Known-issues\">6.d. Known issues</h3><p class='no_split_siblings' data-renderer-start-pos=\"23104\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://jira.atlassian.com/browse/MIG-1276\" title=\"https://jira.atlassian.com/browse/MIG-1276\">MIG-1276</a></p><h2 id=\"7.-Choose-what-to-migrate\">7. Choose what to migrate</h2><p class='no_split_siblings' data-renderer-start-pos=\"23141\">On the <strong>Migration options </strong>screen, when you select <strong>Choose what to migrate</strong>, this takes you to the <strong>Choose your migration options</strong> screen.</p><h3 id=\"7.a.-Choose-your-migration-options\">7.a. Choose your migration options</h3><p class='no_split_siblings' data-renderer-start-pos=\"23311\">You can migrate everything together or break it up into different stages. You can choose:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"23402\">all Advanced Roadmaps plans and its linked projects or none of your Advanced Roadmaps plans</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"23497\">projects, users and groups</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"23527\">cross-project boards and filters</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"23563\">users and groups only (without any project data)</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"23615\">customers</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"23628\">all or none of your apps</p></li></ul><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/3YuLpHswJzEr5PgYACUNKr/358193bd5ea9e72b0502be4774699414/image_JCMA_ChooseDataToMigrate.png\" alt=\"Cards showing data that can be added to a migration plan, for example projects.\"/></div></div></div><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"23659\"><strong>If you are migrating Advanced Roadmaps</strong></p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"23699\">We recommend you migrate your plans first and then migrate all other projects, users, groups, customers, and apps separately. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/\" title=\"https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/\">Learn more about migrating Advanced Roadmaps plans</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"23879\">Make sure you have Jira Work Management added in your destination Cloud site if you have Jira Work Management in your server instance. </p></li></ul></div></div><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"24022\">To select Advanced Roadmaps plans, select the <strong>Advanced Roadmaps plans</strong> option.<br/><br/></p><ol class=\"ak-ol\"><li><p class='no_split_siblings' data-renderer-start-pos=\"24102\">On the <strong>Select Advanced Roadmaps plans</strong> screen, you’ll see the following options:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"24183\"><strong>All</strong>: Migrate all your Advanced Roadmaps plans that has linked projects, boards, and filters. We don’t migrate filters.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"24305\"><strong>None: </strong>No Advanced Roadmaps plans will be selected for migration.</p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos=\"24377\">When you have made your selection, select <strong>Apply changes</strong>. This takes you back to the <strong>Choose your migration options</strong> screen.<br/><br/></p></li></ol></li><li><p class='no_split_siblings' data-renderer-start-pos=\"24507\">To select projects, select the <strong>Projects</strong> option. (If you aren’t migrating any projects, you can proceed to select users and groups.)<br/><br/></p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"24641\">You can choose to migrate all or some of your projects.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"24700\">You can search for a particular project, or select the top box to select all projects.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"24790\">You won’t be able to migrate projects with project keys that already exist in your Jira Cloud destination site.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"24905\">If you have lots of projects and attachments, you might want to break the projects into multiple migration batches. This will allow you to have smaller maintenance or downtime windows.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"25093\">You can also migrate project attachments before migrating other project data. In general, the more attachments you have, the more downtime you can expect. We recommended that you migrate attachments first. This can help reduce the time window for the remaining project data migration. </p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"25380\">By default, all project data (configurations, issues, and attachments) is selected for migration. To break your attachment and project data migration into different stages, select <strong>Attachments only</strong>.<a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/reduce-your-migration-downtime/\" title=\"https://support.atlassian.com/ja/migration/docs/reduce-your-migration-downtime/\"> Learn how migrating attachments separately reduces downtime</a> You will then need to migrate <strong>All</strong> project data in a later migration. This will restore the links between issues and their attachments. The migration assistant will recognize any attachments that have already been migrated and skip over these. It will still migrate new attachments, and also remove the links for any attachments that have been deleted. </p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos=\"25998\">Apart from other projects, you can also migrate <strong>archived</strong> projects. Search or use the filter to locate the archived projects. You can also use the filter to locate <strong>inactive</strong> projects (haven’t been updated in the last 30 or 90 days).<br/><br/>When you've chosen all your projects, select <strong>Apply changes</strong>.<br/>This takes you back to the <strong>Choose your migration options </strong>screen.<br/><br/>After you have selected your projects, you will have the option to select your users and groups.<br/><br/></p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos=\"26461\">To select cross-project boards and filters, select the <strong>cross-project boards and filters</strong> option.</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"26558\">You can migrate only cross-project boards and filters related to selected projects. If you haven’t selected all the projects that are linked to cross-projects boards and filters, the cross-project boards and filters will still be migrated to cloud. However, they’ll work only if all the linked projects are migrated to cloud.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"26887\">You can also migrate all cross-project boards and filters present in your server instance</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"26980\">You can also choose <strong>None</strong> to skip cross-project boards and filters migration. This will not include cross-project boards and filters for migration, unless they are an issue source for any Advanced Roadmaps plans you’ve included in your migration.<br/><br/>When you have made your selection, select <strong>Apply changes</strong>.<br/>This takes you back to the <strong>Choose your migration options</strong> screen.</p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos=\"27356\">To select users and groups, select the <strong>Users and groups</strong> option.<br/><br/></p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"27422\">You can’t select a subset of users without any projects. This is because the Jira Cloud Migration Assistant must use the project data to determine which users to add to the migration. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/migrate-users-and-groups/\" title=\"https://support.atlassian.com/ja/migration/docs/migrate-users-and-groups/\">Learn more about user and group migration</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"27651\">The Jira Cloud Migration Assistant also migrates the Jira Service Management <strong>agents</strong> and <strong>project administrators</strong> via the <strong>User and groups</strong> option.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"27797\">Atlassian will not send invitation emails to your users during the migration process.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"27886\">If you select <strong>Only users and groups related to the selected projects, </strong>you’ll get the option to add additional users based on project roles and groups. </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"28041\">Before continuing, you will need to select whether you want to preserve group membership or migrate your users separately to their groups.</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"28181\"><strong>Preserve group membership:</strong> This option adds your users to their groups as part of the migration. Your users will have access to their projects and will be added to your Jira Cloud license.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"28373\"><strong>Migrate users and groups separately:</strong> This option migrates the selected users and groups, but the users<strong> will not be </strong>added to the groups as part of the migration. Your users will be given Atlassian accounts, but they won’t have access to projects and they won’t be added to your Jira Cloud license.<br/><br/>When you have made your selection, select <strong>Apply changes</strong>.<br/>This takes you back to the <strong>Choose your migration options</strong> screen.<br/><br/></p></li></ul></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos=\"28805\">After you have selected projects, you will have the option to select Jira Service Management customers. The <strong>Customers</strong> option is available only if you have Jira Service Management in your Server instance.</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"29010\">You can either select all Jira Service Management customers or a subset of customers related to specific projects. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/migrate-jira-service-management-customers/\" title=\"https://support.atlassian.com/ja/migration/docs/migrate-jira-service-management-customers/\">Learn more about customer migration</a></p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"29164\">We will not send any emails to customers when they are migrated to Cloud.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"29241\">You can select the <strong>No customers</strong> option to not migrate customer accounts. This option is available when there are only Jira Software projects added or no projects are added to the migration.<br/><br/></p></li></ul></li><li><p class='no_split_siblings' data-renderer-start-pos=\"29440\">To select apps for migration, select the <strong>Apps</strong> option. </p></li></ol><p class='no_split_siblings' data-renderer-start-pos=\"29500\">On the next screen, you’ll see the following options:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"29555\"><strong>All</strong>: Migrate all the apps that you marked as ‘Needed in cloud’, and which can be migrated using the Jira Cloud Migration assistant.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"29690\"><strong>None: </strong>No apps will be selected for migration.<br/><br/>When you have made your selection, select <strong>Apply changes</strong>.<br/>This takes you back to the <strong>Choose your migration options</strong> screen.<br/><br/></p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"29865\">When you are done with choosing migration options, select <strong>Run pre-migration checks</strong> to continue.</p><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"29962\"><strong>Note: When migrating users and groups</strong></p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"30001\">Users are migrated using email address as the source of truth. On subsequent migrations, the migration assistant will link the data by email address rather than re-migrating them. Check out our <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/migrate-a-large-userbase-with-the-migration-assistant/#How-user-migration-works\" title=\"https://support.atlassian.com/ja/migration/docs/migrate-a-large-userbase-with-the-migration-assistant/#How-user-migration-works\">Learn more about migrating a large number of users</a> </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"30250\">You must validate all your user accounts (email addresses) before migrating to Cloud. Migrating unknown user accounts can potentially allow unauthorized access to your Cloud sites. For example, if you had users in your Server instance with emails that you don’t own, say “email@example.com”, you might be inviting someone who owns “@example.com” to your site in Cloud.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"30622\">Jira Cloud is subscription-based and billed on a per-user basis. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://www.atlassian.com/ja/migration/cloud/guide/assess/compare-cloud-server#plans-pricing\" title=\"https://www.atlassian.com/ja/migration/cloud/guide/assess/compare-cloud-server#plans-pricing\">Learn more about the licensing options</a> </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"30730\">If you use an external user management system, we recommend synchronizing it with your local directory <strong>before</strong> migrating. This is to make sure that your users and groups are up to date before you transfer any data.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"30947\">Users with <strong>disabled</strong> status in your Server site will be migrated as <strong>active but without any product access</strong>. This means they <strong>will not be counted</strong> as active Jira users for billing purposes.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"31135\">If we find a group in your Server site that has the same name as a group in your Cloud site, we will merge the users from the Server group into the Cloud group.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"31299\">Global settings and global site permissions are not migrated with this tool. You’ll need to set these manually after migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"31430\">If you have users that already exist in your destination Cloud site and you choose to migrate users with this app, the following will occur:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"31572\">If a user has <strong>product access in Cloud</strong>, but has <strong>disabled status in your Server site</strong>, they will continue to have product access in Cloud after migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"31727\">If a user <strong>does not have product access in Cloud</strong>, but is <strong>enabled in your Server site</strong>, they will be granted product access through the migration process.</p></li></ul></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"31888\">If you use Jira as a knowledge base for Jira Service Management (formerly Jira Service Desk), your Jira Service Management users may also be migrated along with your Jira users. This will happen if you can see your Jira Service Management users in the <strong>cwd_user</strong> table in Jira.</p></div></div><h3 id=\"7.b.-Pre-migration-checks\">7.b. Pre-migration checks</h3><p class='no_split_siblings' data-renderer-start-pos=\"32194\">In this step, the Jira Cloud Migration Assistant will review your migration and check if there are any errors or warnings. All checks are listed as part of the following groups:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"32373\">System</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32383\">Users and groups</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32403\">Customers</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32416\">Projects</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32428\">Cross-project boards and filters</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32464\">Advanced Roadmaps plans, and</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32496\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/app-pre-migration-checks/\" title=\"https://support.atlassian.com/ja/migration/docs/app-pre-migration-checks/\">Apps</a></p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"32502\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/app-vendor-checks/\" title=\"https://support.atlassian.com/ja/migration/docs/app-vendor-checks/\">App vendor checks</a><br/><br/></p></li></ul></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"32530\"><span><a href=\"https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Learn how to troubleshoot your migration</a></span></p><p class='no_split_siblings' data-renderer-start-pos=\"32533\"><br/>If you decide to <strong>Continue and fix later</strong>, you can come back to view the errors once you have saved your migration.</p><p class='no_split_siblings' data-renderer-start-pos=\"32649\">A few examples of checks include whether: </p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"32693\">the migration assistant is up to date</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32734\">users have valid email addresses</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32770\">users have unique email addresses</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32807\">groups will be merged</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32832\">customers have valid email addresses</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32872\">customers have unique email addresses</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32913\">projects will clash </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"32937\">projects, boards, and filters are publicly available and searchable online</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"33015\">app assessment is complete, app versions are up to date, and apps meet migration success rate criteria</p></li></ul><h3 id=\"7.c.-Review-your-migration\">7.c. Review your migration</h3><p class='no_split_siblings' data-renderer-start-pos=\"33151\">This is the final step in setting up your migration.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/3w13IY7xtaIOawc0yxkgb5/f48d9a00f4203e1cd466e78e8cdb2822/screenshot_JCMA-review-your-migration\" alt=\"screenshot_JCMA-review-your-migration\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"33206\">You can switch tabs to view details about what is included (users and groups / projects / apps) in your migration or to download the pre-migration report, post migration report, and error logs.</p><p class='no_split_siblings' data-renderer-start-pos=\"33401\">In the <strong>Logs and reports</strong> tab, you can download the <strong>pre-migration report</strong> (.zip file) to scan through data before migrating it to your Cloud site. The report includes the following information:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"33593\">Summary - This lists the summary data on what is expected to migrate and not migrate.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"33683\">Requires attention - This lists items that require your attention, for example, items that are not supported via migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"33810\">Users and groups - This lists users and groups that will be included in your migration.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"33901\">Configuration items - This lists all the custom fields and workflows that are part of the migration.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"34008\">If everything looks correct and you want to start your migration, select <strong>Run</strong>. If you would like to start your migration later or you still have errors to fix, select <strong>Save</strong>.</p><p class='no_split_siblings' data-renderer-start-pos=\"34181\">If you choose to run your migration, it will still be saved to your migration dashboard. There, you can view the progress and details of all your migrations.</p><p class='no_split_siblings' data-renderer-start-pos=\"34340\">Once your migration is complete, you can download the <strong>post migration report</strong> (.zip file) to know the status of the migrated data in your Cloud site. The report includes the following information:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"34536\"><strong>Summary</strong> - This lists the summary data on what successfully migrated and what didn't migrate.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"34632\"><strong>Requires attention</strong> - This lists items that require your attention, for example, items that were not supported via migration.</p></li></ul><h3 id=\"7.d.-Manage-and-run-your-migrations\">7.d. Manage and run your migrations</h3><p class='no_split_siblings' data-renderer-start-pos=\"34799\">Your saved migration will be listed on the migration dashboard, where you can <strong>View details</strong>, <strong>Run</strong>, <strong>Copy</strong>, <strong>Edit</strong>, and <strong>Delete</strong> it. You can also check the status of a migration, monitor the progress, or create a new one. You can create as many migrations as you need. </p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/7fBr40oe7IOUNYL3c359U6/79df43789163c6858e2d0fe352da5377/screenshot_JCMA_1917_MigrationDashboard\" alt=\"Migration dashboard\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"35062\">You can also <strong>Archive</strong> a completed migration.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/1XIBwj7gzVKGdtGNDsEIOV/7be068a5683fd90070294c709969d576/screenshot_JCMA_1917_ArchiveMigration\" alt=\"Archive a migration\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"35108\">You can view archived migrations from the dashboard.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/2hO4fUnWGwyUzwBXhBPJWb/b790244bb0ebc6fa7f93d7c6c30ef992/screenshot_JCMA_1917_ArchivedMigration\" alt=\"View archived migrations\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"35163\"> </p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/62QtaHuCTADrIAqNfW5s48/94c33ed6864dae982e9c7790c47ccbc9/screenshot_migrations-dashboard\" alt=\"screenshot_migrations-dashboard\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"35166\">The table below describes the possible statuses for migrations.</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:124px\"/><col style=\"width:453px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"146\"><p class='no_split_siblings' data-renderer-start-pos=\"35231\"><strong>Status</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"534\"><p class='no_split_siblings' data-renderer-start-pos=\"35241\"><strong>Description</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"146\"><p class='no_split_siblings' data-renderer-start-pos=\"35258\"><strong>SAVED</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"534\"><p class='no_split_siblings' data-renderer-start-pos=\"35267\">Your migration is saved and ready to run.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"146\"><p class='no_split_siblings' data-renderer-start-pos=\"35314\"><strong>RUNNING</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"534\"><p class='no_split_siblings' data-renderer-start-pos=\"35325\">Your migration is currently in progress.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"146\"><p class='no_split_siblings' data-renderer-start-pos=\"35371\"><strong>COMPLETE</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"534\"><p class='no_split_siblings' data-renderer-start-pos=\"35383\">All tasks in your migration have been completed.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"146\"><p class='no_split_siblings' data-renderer-start-pos=\"35437\"><strong>INCOMPLETE</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"534\"><p class='no_split_siblings' data-renderer-start-pos=\"35451\">Some tasks were completed but there are some errors or some things that couldn’t be migrated. Importantly, this status means that some data (users, groups, projects, issues etc) has been migrated and you may need to clear this data from your Cloud site if you re-migrate the same projects.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"146\"><p class='no_split_siblings' data-renderer-start-pos=\"35746\"><strong>FAILED</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"534\"><p class='no_split_siblings' data-renderer-start-pos=\"35756\">We were unable to complete the migration. This might be because a project key already exists in the destination site, or the migration hit an unexpected error.</p></td></tr></tbody></table></div></div><p class='no_split_siblings' data-renderer-start-pos=\"35923\"> </p><h4 id=\"Migration-details.1\">Migration details</h4><p class='no_split_siblings' data-renderer-start-pos=\"35944\">You can review all the details of your migration by selecting <strong>View details</strong> from the migration dashboard. On the details page, you will find a summary of your migration and detailed progress for each project in your migration. </p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/7k0A7maxcQvRgkiZ77tPJH/e46a99f419644756290a0fa4ede9e6b5/Migration_complete\" alt=\"Migration complete\"/></div></div></div><h4 id=\"Manage-your-app-migration\">Manage your app migration</h4><p class='no_split_siblings' data-renderer-start-pos=\"36200\">Within the migration page, you can now see an <strong>App</strong> section to monitor the progress of app migration. From this progress tracker, you can monitor the progress of the data migration of each app, and review the statuses as the migration completes.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/eiutTwct1Jz2ADxUR5a3z/796fd472bd1e95ef300296cb6d524f10/screenshot_JCMA_app-migration-progress\" alt=\"screenshot_JCMA_app-migration-progress\"/></div></div></div><p class='no_split_siblings' data-renderer-start-pos=\"36446\">The table below explains the various progress statuses for app migration.</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:98px\"/><col style=\"width:479px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"116\"><p class='no_split_siblings' data-renderer-start-pos=\"36521\"><strong>Status</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"564\"><p class='no_split_siblings' data-renderer-start-pos=\"36531\"><strong>Description</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"116\"><p class='no_split_siblings' data-renderer-start-pos=\"36548\"><strong>SUCCESS</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"564\"><p class='no_split_siblings' data-renderer-start-pos=\"36559\">The app data migration is complete, and was successful.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"116\"><p class='no_split_siblings' data-renderer-start-pos=\"36620\"><strong>INCOMPLETE</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"564\"><p class='no_split_siblings' data-renderer-start-pos=\"36634\">The app data migration is not complete</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"116\"><p class='no_split_siblings' data-renderer-start-pos=\"36678\"><strong>FAILED</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"564\"><p class='no_split_siblings' data-renderer-start-pos=\"36688\">The app data migration has failed.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"116\"><p class='no_split_siblings' data-renderer-start-pos=\"36728\"><strong>RUNNING</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"564\"><p class='no_split_siblings' data-renderer-start-pos=\"36739\">The app data migration is still running, and is not complete.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"116\"><p class='no_split_siblings' data-renderer-start-pos=\"36806\"><strong>READY</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"564\"><p class='no_split_siblings' data-renderer-start-pos=\"36815\">The app data migration is ready to run.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"116\"><p class='no_split_siblings' data-renderer-start-pos=\"36860\"><strong>TIMED OUT</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"564\"><p class='no_split_siblings' data-renderer-start-pos=\"36873\">The app data migration is not complete. This is because the app has exceeded the permitted time period to migrate data. You can contact the respective app vendor for information on how to proceed with migrating data for the app.</p></td></tr></tbody></table></div></div><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"37109\">If you have issues with any app for non-completion or failure to migrate, you should contact the Marketplace Partner (the app vendor) directly for support.</p></div></div><h4 id=\"Error-logs[hardBreak]\">Error logs<br/><br/></h4><p class='no_split_siblings' data-renderer-start-pos=\"37281\">If your migration is incomplete or has failed, you can download the error logs to understand the errors in detail. After the migration has stopped running, you will find a link to download the error logs on the top of the details page. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/#After-you-run-the-migration\" title=\"https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/#After-you-run-the-migration\">Learn how to troubleshoot your migration</a> </p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/2Hvwh9WivmLSWaWqde7KEK/cbf0bf249228dde562ecf1aef4bfce32/Migration_failed\" alt=\"Migration failed\"/></div></div></div><h2 id=\"After-you-migrate\">After you migrate</h2><p class='no_split_siblings' data-renderer-start-pos=\"37580\">You can view the project on your Cloud site as soon as all the project data is migrated — even if your attachments haven't finished: Select the project name on your migration details page.</p><p class='no_split_siblings' data-renderer-start-pos=\"37770\"><strong>Users and groups</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"37788\">To make sure your users and groups are set up correctly:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"37846\">Review members of groups and approve their permissions by going to <strong>Administration ></strong> <strong>User management</strong>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"37950\">Add users to the general administrator groups if necessary. The generic groups are: "site-admins", "system-administrators", "atlassian-addons", "atlassian-addons-admin".</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"38123\">If you use an external user management system, check that your users have synced correctly.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"38218\">When you are ready, invite your users. Go to <strong>Administration > Users > Show details </strong>and then<strong> Resend invite</strong>. When they first log in they may be prompted to set a new password and add personal details.</p></li></ul><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p class='no_split_siblings' data-renderer-start-pos=\"38422\">If you have the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592\" title=\"https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592\">improved user management experience</a>, go to <strong>Administration > Directory > Users > Show details </strong>and then<strong> Resend invite</strong>.</p></div></div><p class='no_split_siblings' data-renderer-start-pos=\"38558\"><strong>Projects</strong></p><p class='no_split_siblings' data-renderer-start-pos=\"38568\">To check that your projects have migrated successfully:</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"38625\">Review projects and issues, or ask your users to review their own projects.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"38704\">Check for any unusual instances of <strong>Former User</strong><em><strong>.</strong></em> This means that we were unable to match content to a user.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"38814\">Use JQL and quick filters to check for any instances of the phrase <strong>(migrated).</strong> If you find this, you will need to merge the (migrated) field with the existing version in Cloud for your filter to work. </p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"39019\">Link your other Atlassian products by going to <strong>Settings (cog icon) > Jira settings > Products > Application links.</strong></p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"39137\">You can then install any other apps you wish to use and onboard your users.</p></li></ul><h2 id=\"[hardBreak]Known-issues-and-troubleshooting\"><br/>Known issues and troubleshooting</h2><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:160px\"/><col style=\"width:417px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"189\"><p class='no_split_siblings' data-renderer-start-pos=\"39253\"><strong>Topic</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"491\"><p class='no_split_siblings' data-renderer-start-pos=\"39262\"><strong>Description</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"189\"><p class='no_split_siblings' data-renderer-start-pos=\"39279\"><strong>Data integrity</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"491\"><p class='no_split_siblings' data-renderer-start-pos=\"39297\">If your Jira Server site is highly customized, you may face additional issues when migrating. For example, if you have any required field with a null value the migration will fail because this is not supported on your Cloud site. We recommend cleaning up your Server data before migrating.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"189\"><p class='no_split_siblings' data-renderer-start-pos=\"39592\"><strong>Incomplete migrations and projects</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"491\"><p class='no_split_siblings' data-renderer-start-pos=\"39630\">An incomplete status means that some things have been migrated but there was at least 1 entity that we couldn’t migrate. For example, we might be able to migrate a project but 1 issue fails because there is a null value in a custom field. In this case, the project will show up as incomplete even though all the actual data is complete. Many times this status will not be a problem for your migration. Download the error logs to determine what is causing the failure. </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"189\"><p class='no_split_siblings' data-renderer-start-pos=\"40104\"><strong>Changes on Server before migrating</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"491\"><p class='no_split_siblings' data-renderer-start-pos=\"40142\">If you make any changes on your Server site, wait at least 10 minutes before migrating to allow all data to be updated. </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"189\"><p class='no_split_siblings' data-renderer-start-pos=\"40268\"><strong>Changing projects keys</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"491\"><p class='no_split_siblings' data-renderer-start-pos=\"40294\">If you choose to change a project key on your Server before or during migration, make sure that all configuration, filters and boards are updated with the new project key before attempting a new migration. </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"189\"><p class='no_split_siblings' data-renderer-start-pos=\"40506\"><strong>Links to projects and issues not in the migration</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"491\"><p class='no_split_siblings' data-renderer-start-pos=\"40559\">If you have chosen to migrate in smaller batches, links to projects or issues that haven't yet been migrated will be missing until that linked item is migrated. </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"189\"><p class='no_split_siblings' data-renderer-start-pos=\"40726\"><strong>History entries with missing references</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"491\"><p class='no_split_siblings' data-renderer-start-pos=\"40769\">If a history entry refers to a missing link or attachment, the history entry won't be migrated. If a linked issue or project is migrated at a later date, the history entry will be updated. </p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"189\"><p class='no_split_siblings' data-renderer-start-pos=\"40964\"><strong>Jira Software boards not returning correct results</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"491\"><p class='no_split_siblings' data-renderer-start-pos=\"41018\">The migration assistant does not check that the JQL issue filters on boards are returning the correct results after migration. If a board has a filter that mentions a project or field that is not yet migrated, the board may not return the same results after it is migrated. To fix this issue, edit the board's JQL filter after migrating. <span><a href=\"https://support.atlassian.com/ja/jira-software-cloud/docs/configure-filters/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more about board filters</a></span></p></td></tr></tbody></table></div></div><h2 id=\"More-information-and-support\">More information and support</h2><p class='no_split_siblings' data-renderer-start-pos=\"41396\">We have a number of channels available to help you with your migration.</p><ul class=\"ak-ul\"><li><p class='no_split_siblings' data-renderer-start-pos=\"41469\">For more migration planning information and FAQs, visit the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://www.atlassian.com/ja/migration/cloud\" title=\"https://www.atlassian.com/ja/migration/cloud\">Atlassian Cloud Migration Center</a>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"41566\">Have a technical issue or need more support with strategy and best practices? <a class=\"sc-eIHaNI fVLHZh\" href=\"https://ja.confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html\" title=\"https://ja.confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html\">Get in touch</a>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"41661\">Looking for peer advice? Ask the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration\" title=\"https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration\">Atlassian Community</a>.</p></li><li><p class='no_split_siblings' data-renderer-start-pos=\"41718\">Want expert guidance? Work with an <a class=\"sc-eIHaNI fVLHZh\" href=\"https://www.atlassian.com/ja/partners/migrate\" title=\"https://www.atlassian.com/ja/partners/migrate\">Atlassian Partner</a>.</p></li></ul><p class='no_split_siblings' data-renderer-start-pos=\"41777\">Support for Atlassian Server products ends in February, 2024. Learn more about the <a class=\"sc-eIHaNI fVLHZh\" href=\"https://www.atlassian.com/ja/migration/assess/journey-to-cloud\" title=\"https://www.atlassian.com/ja/migration/assess/journey-to-cloud\">Server end of support timeline</a>.</p></div></div></div></div>","metadata":{"id":"dyFjaGJmZa6WQ84OA84SU","type":"sitewideMetadata","publisher":"Atlassian","language":"en-US","license":"Except where otherwise noted, content in this space is licensed under a <a href=\"https://creativecommons.org/licenses/by/2.5/au/\">Creative Commons Attribution 2.5 Australia License</a>.","logo":"https://images.ctfassets.net/zsv3d0ugroxu/4usk6GCfTOCSKCwCQykYIu/34d7ed0904d9a0274fb906f86f51e1e1/Atlassian-vertical-blue-onecolor-rgb.svg","brand":"Atlassian","legalName":"Atlassian Corporation Plc","owns":"Jira Software,Jira Service Management,Jira Work Management,Jira Align,Confluence,Hipchat,Bitbucket,Bamboo,Crucible,Crowd,Sourcetree,OpsGenie,Statuspage,Trello,Halp,Mindville","siteName":"Atlassian 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focusable="false" role="presentation"><path d="M8.414 11.5H18a1 1 0 0 1 0 2H8.414l3.793 3.793a1 1 0 0 1-1.414 1.414l-5.5-5.5a1 1 0 0 1 0-1.414l5.5-5.5a1 1 0 0 1 1.414 1.414L8.414 11.5z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><img class="pagetree__icon" alt="移行" height="40" width="40" /><div><a href="/ja/migration/resources/" class="pagetree__title" data-testid="pagetree-title" data-event-container="pagetree" data-event-component="pagetreeTitle" data-track-event="clicked">移行</a><p class="pagetree__subhead">関連ドキュメント</p></div></div><ul class="pagetree__list pagetree__list--root"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/plan-your-cloud-migration/" data-testid="atlas_link">Cloud 移行を計画する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/compare-cloud-migration-methods/" data-testid="atlas_link">Cloud への移行方法を比較する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/choose-a-cloud-migration-method/" data-testid="atlas_link">Cloud 移行方法を選択する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/migrate-using-a-lift-and-shift-method/" data-testid="atlas_link">リフトアンドシフト方式を使用して移行する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/cloud-migration-methods-for-jira/" data-testid="atlas_link">Jira の Cloud 移行方法</a></li><li class="pagetree__item "><a href="/ja/migration/docs/cloud-migration-methods-for-confluence/" data-testid="atlas_link">Confluence の Cloud 移行方法</a></li><li class="pagetree__item "><a href="/ja/migration/docs/cloud-migration-methods-for-bitbucket/" data-testid="atlas_link">Bitbucket の Cloud 移行方法</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/migration-timeline-and-preventing-downtime/" data-testid="atlas_link">移行のタイムラインとダウンタイムの防止</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/clean-up-your-server-instance-before-migration/" data-testid="atlas_link">移行前のインスタンスのクリーンアップ</a></li><li class="pagetree__item "><a href="/ja/migration/docs/reduce-your-migration-downtime/" data-testid="atlas_link">移行のダウンタイムを短縮する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/test-your-server-to-cloud-migration/" data-testid="atlas_link">クラウドへの移行をテストする</a></li><li class="pagetree__item "><a href="/ja/migration/docs/user-acceptance-testing-for-migrations/" data-testid="atlas_link">移行のためのユーザー受け入れテスト</a></li><li class="pagetree__item "><a href="/ja/migration/docs/cloud-migration-trials-for-server-and-data-center-customers/" data-testid="atlas_link">Data Center カスタマーのクラウド移行トライアル</a></li><li class="pagetree__item "><a href="/ja/migration/docs/migrate-to-cloud-with-an-expired-server-license/" data-testid="atlas_link">期限切れの Server ライセンスで Cloud に移行する</a></li></ul></li><li class="pagetree__item "><a href="/ja/migration/docs/migrations-trust-and-security-faqs/" data-testid="atlas_link">移行における信頼とセキュリティに関する FAQ</a><ul class="pagetree__list false" style="display:none"></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/user-management-and-migration/" data-testid="atlas_link">ユーザー管理と移行</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/get-started-with-migrating-users-to-atlassian-cloud/" data-testid="atlas_link">Atlassian Cloud へのユーザーの移行を開始する</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/plan-your-user-migration/" data-testid="atlas_link">ユーザーの移行を計画する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/user-management-differences-in-cloud-and-server/" data-testid="atlas_link">Atlassian Cloud でのユーザー管理の仕組み</a></li><li class="pagetree__item "><a href="/ja/migration/docs/determine-your-user-migration-strategy/" data-testid="atlas_link">ユーザーの移行戦略の決定</a></li><li class="pagetree__item "><a href="/ja/migration/docs/atlassian-guard-and-cloud-migrations/" data-testid="atlas_link">Atlassian Guard とクラウド IdP が必要かどうかを確認する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/recommendations-for-scim-provisioning/" data-testid="atlas_link">Atlassian Guard による SCIM プロビジョニングに関する推奨事項</a></li><li class="pagetree__item "><a href="/ja/migration/docs/how-groups-and-permissions-are-migrated/" data-testid="atlas_link">重複しているグループ、または再移行されたグループの問題を理解する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/prepare-nested-groups-for-cloud-migration/" data-testid="atlas_link">ネストされたグループの問題について理解する</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/assess-and-prepare-your-users-for-migration/" data-testid="atlas_link">メールアドレスを修正してユーザーの評価と準備を行う</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/how-does-user-assessment-work/" data-testid="atlas_link">ユーザー評価はどのように機能しますか?</a></li><li class="pagetree__item "><a href="/ja/migration/docs/assess-your-users-to-find-invalid-and-duplicated-emails/" data-testid="atlas_link">ユーザーを評価して無効なメールアドレスと重複したメールアドレスを見つける</a></li><li class="pagetree__item "><a href="/ja/migration/docs/fix-invalid-email-addresses/" data-testid="atlas_link">シンプルなエクスペリエンスで無効なメールアドレスを修正</a></li><li class="pagetree__item "><a href="/ja/migration/docs/fix-duplicated-email-addresses/" data-testid="atlas_link">シンプルなエクスペリエンスで重複したメールアドレスを修正</a></li><li class="pagetree__item "><a href="/ja/migration/docs/customize-your-users-in-advanced-experience/" data-testid="atlas_link">高度なエクスペリエンスでのユーザーのカスタマイズ</a></li><li class="pagetree__item "><a href="/ja/migration/docs/update-users-based-on-the-csv-file/" data-testid="atlas_link">ユーザーを含む CSV ファイルを編集する方法</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/prepare-users-for-the-migration/" data-testid="atlas_link">移行のためにユーザーを準備する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/review-users-to-trust-email-domains/" data-testid="atlas_link">移行前にメールドメインを確認する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/resolve-duplicate-group-names-to-avoid-permission-escalation/" data-testid="atlas_link">権限の昇格を防ぐために重複するグループ名を解決する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/check-if-you-have-enough-cloud-licenses-for-users/" data-testid="atlas_link">ユーザーに対して十分な数のクラウドライセンスがあるかどうか確認する</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/set-up-cloud-user-management-for-the-migration/" data-testid="atlas_link">移行に向けてクラウドユーザー管理を設定する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/verify-domains-and-claim-managed-accounts/" data-testid="atlas_link">ドメインを認証して管理対象アカウントを要求する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/prepare-for-atlassian-guard/" data-testid="atlas_link">Atlassian Guard を準備してセットアップする</a></li><li class="pagetree__item "><a href="/ja/migration/docs/choose-the-right-identity-provider-for-the-migration/" data-testid="atlas_link">移行に適した ID プロバイダーを選択する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/set-up-user-provisioning-and-sso-for-the-migration/" data-testid="atlas_link">移行に向けてユーザープロビジョニングと SSO を設定する</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/migrate-users-to-atlassian-cloud/" data-testid="atlas_link">Atlassian Cloud にユーザーを移行する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/migrate-users-and-groups-before-other-data/" data-testid="atlas_link">他のデータよりも先にユーザーとグループを移行する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/review-product-access-for-migrated-groups/" data-testid="atlas_link">移行対象グループの製品アクセス権を確認する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/reassign-admins-to-blocklisted-admin-groups/" data-testid="atlas_link">ブロックリストに登録されている管理者グループに管理者を再割り当てする</a></li><li class="pagetree__item "><a href="/ja/migration/docs/invite-users-to-atlassian-cloud-after-the-migration/" data-testid="atlas_link">移行後にユーザーを Atlassian Cloud に招待する</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/prepare-and-migrate-your-apps-to-cloud/" data-testid="atlas_link">アプリの評価と移行</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/audit-apps-for-your-migration-to-cloud/" data-testid="atlas_link">Cloud への移行に向けたアプリの監査</a></li><li class="pagetree__item "><a href="/ja/migration/docs/assess-and-migrate-apps-with-the-cloud-migration-assistant/" data-testid="atlas_link">Cloud Migration Assistant でアプリを評価および移行する</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/app-specific-migration-guidance/" data-testid="atlas_link">アプリ固有の移行ガイダンス</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/scriptrunner-for-jira/" data-testid="atlas_link">ScriptRunner for Jira</a></li><li class="pagetree__item "><a href="/ja/migration/docs/x-ray-test-management-for-jira/" data-testid="atlas_link">Xray Test Management for Jira</a></li><li class="pagetree__item "><a href="/ja/migration/docs/zephyr-squad/" data-testid="atlas_link">Zephyr Squad</a></li></ul></li><li class="pagetree__item "><a href="/ja/migration/docs/assess-apps-with-the-confluence-cloud-migration-assistant/" data-testid="atlas_link">Confluence Cloud Migration Assistant でアプリを評価する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/" data-testid="atlas_link">Jira Cloud Migration Assistant でアプリを評価する</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/app-pre-migration-checks/" data-testid="atlas_link">アプリの移行前チェック</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/app-vendor-checks/" data-testid="atlas_link">アプリベンダーチェック</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/jira-confluence-and-bitbucket-pre-migration-checklists/" data-testid="atlas_link">移行前チェックリスト</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/jira-pre-migration-checklist/" data-testid="atlas_link">Jira Cloud Migration Assistant の移行前チェックリスト</a></li><li class="pagetree__item "><a href="/ja/migration/docs/confluence-pre-migration-checklist/" data-testid="atlas_link">Confluence の移行前のチェックリスト</a></li><li class="pagetree__item "><a href="/ja/migration/docs/plan-your-bitbucket-server-to-cloud-migration/" data-testid="atlas_link">Bitbucket の移行前チェックリスト</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/jira-cloud-migration-assistant/" data-testid="atlas_link">Jira Cloud Migration Assistant</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/ja/migration/docs/what-is-jira-cloud-migration-assistant/" data-testid="atlas_link">Jira Cloud Migration Assistant とは</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/how-jira-cloud-migration-assistant-migrates-data/" data-testid="atlas_link">Jira Cloud Migration Assistant がデータを移行する仕組み</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/" data-testid="atlas_link">Jira Cloud Migration Assistant で移行される情報</a></li><li class="pagetree__item "><a href="/ja/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/" data-testid="atlas_link">Jira Cloud Migration Assistant がデータをリンクする仕組み</a></li><li class="pagetree__item "><a href="/ja/migration/docs/migrate-jira-service-management-customers/" data-testid="atlas_link">Jira Service Management カスタマーの移行方法</a></li><li class="pagetree__item "><a href="/ja/migration/docs/migrate-advanced-roadmaps-plans/" data-testid="atlas_link">Advanced Roadmaps プランの移行方法</a></li><li class="pagetree__item "><a href="/ja/migration/docs/migrate-users-and-groups/" data-testid="atlas_link">Jira のユーザーとグループの移行方法</a></li><li class="pagetree__item "><a href="/ja/migration/docs/how-cross-project-boards-and-filters-are-migrated/" data-testid="atlas_link">ダッシュボード、ボード、フィルターの移行方法</a></li></ul></li><li class="pagetree__item "><a href="/ja/migration/docs/update-or-install-the-jira-cloud-migration-assistant/" data-testid="atlas_link">Jira Cloud Migration Assistant をアップデートまたはインストールする</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/migrate-recommended-jira-data-in-advance/" data-testid="atlas_link">推奨される Jira データを事前に移行する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/migrate-jira-users-and-groups-in-advance/" data-testid="atlas_link">Jira のユーザーとグループを事前に移行する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/migrate-jira-attachments-in-advance/" data-testid="atlas_link">Jira の添付ファイルを事前に移行する</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/migrate-jira-data-using-the-jira-cloud-migration-assistant/" data-testid="atlas_link">Jira Cloud Migration Assistant を使用して Jira データを移行する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/" data-testid="atlas_link">アシスタントを使用する移行オプション</a></li></ul></li><li class="pagetree__item "><a href="/ja/migration/docs/run-pre-migration-checks-review-and-run-a-jira-migration/" data-testid="atlas_link">移行前チェックとレビューを行ってから、Jira 移行を実行する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/manage-and-view-the-details-of-jira-migration-plans/" data-testid="atlas_link">Jira 移行の管理と監視</a></li><li class="pagetree__item "><a href="/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/" data-testid="atlas_link">Jira Cloud Migration Assistant による移行のトラブルシューティング</a></li><li class="pagetree__item "><a href="/ja/migration/docs/differences-administering-jira-data-center-and-cloud/" data-testid="atlas_link">Jira Server、Data Center、Cloud の管理上の違い</a></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="-1" aria-expanded="true" aria-label=""><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"></circle></svg></span></div><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/" data-testid="atlas_link">Jira Cloud Migration Assistant を使用して移行する (レガシー)</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/confluence-cloud-migration-assistant-to-migrate/" data-testid="atlas_link">Confluence Cloud Migration Assistant</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/what-is-confluence-cloud-migration-assistant/" data-testid="atlas_link">Confluence Cloud Migration Assistant とは</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/how-confluence-cloud-migration-assistant-migrates-data/" data-testid="atlas_link">Confluence Cloud Migration Assistant がデータを移行する仕組み</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/what-migrates-with-the-confluence-cloud-migration-assistant/" data-testid="atlas_link">Confluence Cloud Migration Assistant で移行される内容</a></li><li class="pagetree__item "><a href="/ja/migration/docs/how-confluence-users-and-groups-are-migrated/" data-testid="atlas_link">Confluence のユーザーとグループの移行方法</a></li></ul></li><li class="pagetree__item "><a href="/ja/migration/docs/update-or-install-the-confluence-cloud-migration-assistant/" data-testid="atlas_link">Confluence Cloud Migration Assistant の更新またはインストール</a></li><li class="pagetree__item "><a href="/ja/migration/docs/check-for-possible-data-conflicts-when-migrating-confluence/" data-testid="atlas_link">Confluence を移行する際にデータが競合する可能性がないか確認する</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/migrate-recommended-confluence-data-in-advance/" data-testid="atlas_link">推奨される Confluence データを事前に移行する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/migrate-confluence-users-and-groups-in-advance/" data-testid="atlas_link">Confluence のユーザーとグループを事前に移行する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/migrate-confluence-attachments-in-advance/" data-testid="atlas_link">Confluence の添付ファイルを事前に移行する</a></li></ul></li><li class="pagetree__item "><a href="/ja/migration/docs/migrate-data-using-the-confluence-cloud-migration-assistant/" data-testid="atlas_link">Confluence Cloud Migration Assistant を使用してデータを移行する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/check-for-errors-review-and-run-a-confluence-migration/" data-testid="atlas_link">エラーをチェックし、確認して Confluence 移行を実行する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/manage-and-view-the-details-of-confluence-migration-plans/" data-testid="atlas_link">Confluence 移行の管理と監視</a></li><li class="pagetree__item "><a href="/ja/migration/docs/troubleshoot-migration-with-confluence-migration-assistant/" data-testid="atlas_link">Confluence Migration Assistant による移行のトラブルシューティング</a></li><li class="pagetree__item "><a href="/ja/migration/docs/differences-administering-confluence-data-center-and-cloud/" data-testid="atlas_link">Confluence Data Center と Cloud の管理上の違い</a></li><li class="pagetree__item "><a href="/ja/migration/docs/differences-using-confluence-data-center-and-cloud/" data-testid="atlas_link">Confluence Data Center と Cloud の使用上の違い</a></li><li class="pagetree__item "><a href="/ja/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate/" data-testid="atlas_link">Confluence Cloud Migration Assistant を使用して移行する (レガシー)</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/bitbucket-cloud-migration-assistant/" data-testid="atlas_link">Bitbucket Cloud Migration Assistant</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/use-the-bitbucket-cloud-migration-assistant-to-migrate/" data-testid="atlas_link">Bitbucket Cloud Migration Assistant を使用して移行する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/differences-administering-bitbucket-data-center-and-cloud/" data-testid="atlas_link">Bitbucket Data Center と Cloud の管理上の違い</a></li><li class="pagetree__item "><a href="/ja/migration/docs/what-gets-migrated-with-bitbucket-cloud-migration-assistant/" data-testid="atlas_link">Bitbucket Cloud Migration Assistant で移行されるもの</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/post-migration-tasks/" data-testid="atlas_link">移行後のタスク</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/integrate-your-atlassian-products-after-the-migration/" data-testid="atlas_link">移行後にアトラシアン製品を統合する</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/update-product-links-after-the-migration/" data-testid="atlas_link">移行後に製品リンクを更新する</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/what-are-product-links/" data-testid="atlas_link">製品リンクとは</a></li><li class="pagetree__item "><a href="/ja/migration/docs/supported-products-and-types-of-links/" data-testid="atlas_link">サポートされている製品とリンクのタイプ</a></li><li class="pagetree__item "><a href="/ja/migration/docs/examples-and-use-cases-for-updating-product-links/" data-testid="atlas_link">製品リンクを更新する例とユースケース</a></li><li class="pagetree__item "><a href="/ja/migration/docs/update-product-links/" data-testid="atlas_link">製品リンクを更新する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/check-the-status-and-results/" data-testid="atlas_link">ステータスと結果を確認する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/troubleshoot-product-links/" data-testid="atlas_link">製品リンクのトラブルシューティング</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/get-started-and-testing-after-you-migrate/" data-testid="atlas_link">Cloud を今すぐ始めましょう</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/get-your-users-started-in-cloud-after-migrating/" data-testid="atlas_link">移行後に Cloud でユーザーの利用を開始する</a></li><li class="pagetree__item "><a href="/ja/migration/docs/after-migrating-to-bitbucket-cloud/" data-testid="atlas_link">Bitbucket Cloud に移行後</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"></path></svg></span></div><a href="/ja/migration/docs/migration-best-practices/" data-testid="atlas_link">移行のベストプラクティス</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/ja/migration/docs/how-to-speed-up-your-jira-migration/" data-testid="atlas_link">Jira の移行をスピードアップする方法</a></li></ul></li></ul></div></div></aside><main class="topic__container"><div class="topic__sub-header" data-testid="topic_sub_header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/ja/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">アトラシアンサポート</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/ja/migration/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">移行に関するリソース</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/ja/migration/docs/jira-cloud-migration-assistant/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Jira Cloud Migration Assistant</span></span></a></div></div></div></div><article class="topic__inner-container margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Jira Cloud Migration Assistant を使用して移行する (レガシー)</h1></div><div class="topic__body"><div><div class="adf__content"><div style="position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden"></div><div style="position:absolute;height:0;width:100%"><object data="about:blank" type="text/html" style="position:absolute;height:0;width:100%" aria-hidden="true" tabindex="-1"></object></div><div class="ak-renderer-wrapper sc-dymIpo gEdAYa"><div></div><div class="sc-kXeGPI fIPKnQ"><div class="ak-renderer-document"><div style="background:#EAE6FF" class="ak-editor-panel" data-panel-type="note"><span style="color:#5243AA" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel note"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="0"><strong>このドキュメントは変更中です</strong></p><p class="no_split_siblings" data-renderer-start-pos="42">このページは<strong>レガシー</strong>としてマークされましたが、特に 1 ページですべての情報を表示する場合は、コンテンツは正確であり引き続き使用できます。コンテンツの順序をよりきめ細かく分けて手順が明確になった新しいエクスペリエンスをご覧になりたい場合は、<span><a href="https://support.atlassian.com/ja/migration/docs/jira-cloud-migration-assistant/" data-testid="sac-link-extension" target="_blank" rel="noopener noreferrer">Jira Cloud Migration Assistant</a></span> にアクセスしてください。</p></div></div><p class="no_split_siblings" data-renderer-start-pos="334">Jira Cloud Migration Assistant は、Server と Data Center のデータを新規または既存のクラウドサイトに移行するのに役立ちます。次のものを移行できます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="471">Jira Software</p></li><li><p class="no_split_siblings" data-renderer-start-pos="488">Jira Service Management</p></li><li><p class="no_split_siblings" data-renderer-start-pos="515">Jira Work Management (旧 Jira Core)</p></li><li><p class="no_split_siblings" data-renderer-start-pos="560">リンクされた課題ソース (プロジェクトと単一プロジェクトのボード) を持つ Advanced Roadmaps プラン。課題ソースをフィルターやプロジェクト間のボードとして持つプランは一切移行されません。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/" title="https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/">移行されるものと移行されないものに関する詳細をご確認ください。</a></p></li></ul><p class="no_split_siblings" data-renderer-start-pos="784">このアプリの構築と保守はアトラシアンが行なっています。アプリは無料でインストールして使用できます。</p><p class="no_split_siblings" data-renderer-start-pos="856">インストール後、Cloud への移動対象を選択し、好きなタイミングで移行を開始できます。移行プロセスの間は、すべての項目の進捗状況を監視できます。</p><p class="no_split_siblings" data-renderer-start-pos="1034">移行の経験がない場合は、<a class="sc-eIHaNI fVLHZh" href="https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview" title="https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview">移行ガイド</a>を使用して、Server から Cloud への移行の準備や計画を行ってください。 </p><h2 id="Before-you-migrate">移行の前に</h2><p class="no_split_siblings" data-renderer-start-pos="1170">このアプリを使用する前に、次の点にご確認ください。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="1234"><strong>データは上書きまたは削除されません</strong><br />Jira Cloud Migration Assistant でデータを移行すると、すでに存在するデータとともに、Cloud サイトに追加されます。データは、Server サイトまたは Cloud サイトから削除されません。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="1478"><strong>重複を避けるためにデータがリンクされる場合があります。</strong><br />複数回の移行を行う際は、重複を防ぐためにデータのリンク付けが試行されます。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/" title="https://support.atlassian.com/ja/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/">データのリンク方法をご確認ください。</a></p></li><li><p class="no_split_siblings" data-renderer-start-pos="1639"><strong>サイトインポートと Jira Cloud Migration Assistant を使用すると、データが重複する可能性があります</strong><br />最初に Jira サイトインポートを使用してデータを段階的に移行し、その後に同じ Server または Data Center インスタンスから Jira Cloud Migration Assistant を実行すると、共有設定エンティティ (ワークフロー、カスタムフィールド、スキームなど) が Cloud サイトに複製されます。この移行戦略は移行後に大量の手動クリーンアップ作業が必要になるため、お勧めしません。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="2124">Jira Cloud Migration Assistant を使用して移行を実行する前に、<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/" title="https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/">このツールで移行可能なデータの種類</a>をご確認ください。 </p><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="2241"><strong>はじめる前に</strong></p><p class="no_split_siblings" data-renderer-start-pos="2259">テストまたは本番環境の移行を試行する前に、<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/jira-pre-migration-checklist/" title="https://support.atlassian.com/ja/migration/docs/jira-pre-migration-checklist/">移行前のチェックリスト</a>で Jira Cloud Migration Assistant 用のすべてのステップを完了していることをご確認ください。このチェックリストは、移行に向けて環境やデータを準備し、移行の失敗となる一般的な原因を回避するのにも役立ちます。</p></div></div><h2 id="Install-the-Jira-Cloud-Migration-Assistant-app--for-Jira-7.6-or-newer-">Jira Cloud Migration Assistant アプリをインストールする (Jira 7.6 以降)</h2><p class="no_split_siblings" data-renderer-start-pos="2628">Jira バージョン <strong>8.14</strong> 以降をご利用の場合、移行アシスタントは Server インスタンスに自動でインストールされます。</p><p class="no_split_siblings" data-renderer-start-pos="2747">アプリケーションのインストール手順は、次のとおりです。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="2768">Jira Server または Data Center で [<strong>設定</strong>] > [<strong>アプリの管理</strong>] の順に移動します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="2831">[<strong>新しいアプリを見つける</strong>] を選択して「<strong>Jira Cloud Migration Assistant</strong>」を検索します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="2902">[<strong>インストール</strong>] を選択したら完了です。</p></li></ol><p class="no_split_siblings" data-renderer-start-pos="2942">Migration Assistant を検索するには、次の手順に従います。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="2976">[<strong>設定<strong>] > [</strong>システム</strong>] の順に移動します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="3004">左側のパネルで [<strong>インポートとエクスポート</strong>] カテゴリを探して、[<strong>クラウドに移行</strong>] を選択します。<strong>Migration Assistant ホーム</strong>画面が表示されます。</p></li></ol><div style="background:#FFFAE6" class="ak-editor-panel" data-panel-type="warning"><span style="color:#FF991F" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel warning"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><g fill-rule="evenodd"><path d="M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z" fill="currentColor"></path><path d="M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2" fill="inherit"></path></g></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="3141"><strong>注意</strong></p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="3147">移行アシスタントが見つからない場合は、<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/supported-versions-for-the-jira-cloud-migration-assistant/" title="https://support.atlassian.com/ja/migration/docs/supported-versions-for-the-jira-cloud-migration-assistant/">Jira のサポート対象バージョン</a>を利用しているかどうかを確認してください。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="3250">ご利用の Jira Server または Data Center がファイアウォールで保護されている場合は、<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#For-JCMA-plugin-host-communication-" title="https://support.atlassian.com/ja/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#For-JCMA-plugin-host-communication-">アトラシアンのクラウド製品の IP アドレスとドメイン</a>に記載されているアクセスドメインを許可する必要があります。</p></li></ul></div></div><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/7D0aGWq9ABxngO5KKdCvpu/b172eaac24368d2ead5f6f76a96b88ea/JCMA_Migration_homepage" alt="JCMA Migration Assistant ホーム画面" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="3416">移行パスを作成するには、4 つのステップがあります。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="3469">アプリを評価する</p></li><li><p class="no_split_siblings" data-renderer-start-pos="3489">アプリを準備する</p></li><li><p class="no_split_siblings" data-renderer-start-pos="3510">すべてのメールドメインを確認する</p></li><li><p class="no_split_siblings" data-renderer-start-pos="3538">データを移行する</p></li></ol><p class="no_split_siblings" data-renderer-start-pos="3561">以降のセクションでは、各段階の詳細について説明します。</p><p class="no_split_siblings" data-renderer-start-pos="3627">移行するアプリがない場合は、手順 3 に進んでください。</p><h2 id="1.-Assess-your-apps">1. アプリを評価する</h2><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="3705"><strong>「ステージ 1」と「ステージ 2」のアプリに関する注意 </strong></p><p class="no_split_siblings" data-renderer-start-pos="3750">[<strong>アプリを評価</strong>] 画面では、自動パスのあるアプリを<strong>ステージ 1</strong> または<strong>ステージ 2</strong> のラベルで分けてリストできます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="3860"><strong>ステージ 1</strong>: このステージのアプリは移行成功率が不明か低いことが判明しています。ステージ 1 のアプリを移行しようとしてアプリデータの移行に失敗する場合は、対応する Marketplace Partner (アプリのベンダー) に問い合わせてサポートを依頼する必要があります。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="4111"><strong>ステージ 2</strong>: このステージのアプリは移行成功率が高いことが判明しています。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="4192"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/#Understand-the-%E2%80%98Can-be-migrated%E2%80%99-column" title="https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/#Understand-the-%E2%80%98Can-be-migrated%E2%80%99-column">移行パスが提供されているアプリのステージに関する詳細をご確認ください。</a></p><p class="no_split_siblings" data-renderer-start-pos="4250">サーバー上で重要なデータを管理している場合は、そのデータの移行に最適なプロセスについてアプリのベンダーに確認してください。</p></div></div><p class="no_split_siblings" data-renderer-start-pos="4393">サーバーにインストールしたアプリを確認して移行準備中のアプリを評価するには、Jira Cloud Migration Assistant を使用します。移行前に<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/assess-and-migrate-apps-with-the-cloud-migration-assistant/" title="https://support.atlassian.com/ja/migration/docs/assess-and-migrate-apps-with-the-cloud-migration-assistant/">アプリを評価</a>して (必要に応じて) クラウドサイトの代替アプリを選択すると、肝心なときにアプリによって移行がブロックされるようなリスクを排除できます。</p><p class="no_split_siblings" data-renderer-start-pos="4694">アプリの評価を開始するには、次の手順に従います。</p><p class="no_split_siblings" data-renderer-start-pos="4725"><strong>Migration Assistant のホーム</strong>画面で [<strong>アプリを評価する</strong>] を選択します。</p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/5GPiiISHaboKGbWxbaEuT3/d3981968a0fa00d8a08fda3edc302f06/screenshot_JCMA-assess-your-apps" alt="screenshot_JCMA-assess-your-apps" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="4792"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/" title="https://support.atlassian.com/ja/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/">[アプリを評価] 画面の使い方をご確認ください。</a></p><p class="no_split_siblings" data-renderer-start-pos="4840">アプリの評価が完了したら [<strong>完了</strong>] を選択します。<strong>Migration Assistant ホーム</strong>画面に戻るので、次のステップとしてアプリの準備を選択できます。</p><h2 id="2.-Prepare-your-apps">2. アプリを準備する</h2><p class="no_split_siblings" data-renderer-start-pos="5039">この段階では 3 つのメインタスクを実行します。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="5093">クラウドサイトに接続する</p></li><li><p class="no_split_siblings" data-renderer-start-pos="5123">アプリをインストールする</p></li><li><p class="no_split_siblings" data-renderer-start-pos="5144">アプリの移行に同意する</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="5172"><strong>Migration Assistant のホーム</strong>画面で [<strong>アプリを準備する</strong>] を選択します。<br />これによって [<strong>クラウドに接続</strong>] 画面が表示されます。</p><h3 id="2.a.-Connect-to-your-Cloud-site">2.a. Cloud サイトに接続する</h3><p class="no_split_siblings" data-renderer-start-pos="5319">このステップでは、選択した Cloud サイトに接続します。これには 3 つの方法があります。<br /><br />- ドロップダウンから既存の Cloud サイトを選択する。<br />- アトラシアンの Free プランにサインアップする (最大 10 ユーザー、無料の Cloud サイト)。<br />- 無料の製品トライアルを設定する。</p><p class="no_split_siblings" data-renderer-start-pos="5562">インストール先を選択したら [<strong>続行</strong>] をクリックします。これによって [<strong>アプリのインストール</strong>] 画面が表示されます。</p><h3 id="2.b.-Install-your-apps">2.b. アプリをインストールする</h3><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="5686">リストされている各アプリに対して [<strong>アプリのインストール</strong>] を選択して、Cloud サイトにインストールします。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="5762">各アプリのサポートとプライバシーポリシーを読みます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="5815">[<strong>続行</strong>] を選択します。これにより [<strong>アプリの移行に同意する</strong>] 画面が表示されます。</p></li></ol><div style="background:#FFFAE6" class="ak-editor-panel" data-panel-type="warning"><span style="color:#FF991F" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel warning"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><g fill-rule="evenodd"><path d="M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z" fill="currentColor"></path><path d="M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2" fill="inherit"></path></g></svg></span></span><div class="ak-editor-panel__content"><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="5890">評価フローを完了するには、この段階で必要なアプリを Cloud にインストールする必要があります。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="5995">各アプリのプライバシーポリシーを確認することを強くお勧めします。 </p></li><li><p class="no_split_siblings" data-renderer-start-pos="6061">次の操作を行っていない場合、[<strong>完了</strong>] ボタンは無効になります。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="6131">([<strong>アプリを評価する</strong>] 画面で) 各アプリにステータスを割り当て</p></li><li><p class="no_split_siblings" data-renderer-start-pos="6197">([<strong>アプリのインストール]</strong> 画面で) クラウドに必要なアプリをインストール</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="6267">上記のタスクを完了して [<strong>完了</strong>] ボタンを有効にします。</p></li></ul></div></div><h3 id="2.c.-Agree-to-app-migration">2.c. アプリの移行に同意する</h3><p class="no_split_siblings" data-renderer-start-pos="6355">アプリの移行を実行すると、データは各 Server アプリから Cloud サイト上の Cloud バージョンに移動します。各アプリを構築した Marketplace パートナー (アプリベンダー) は、データを移動するための移行パスを作成しています。</p><p class="no_split_siblings" data-renderer-start-pos="6575">このプロセスでアプリデータの移行を実際に実行するのは、アトラシアンではなく Marketplace Partner です。このため、各 Marketplace Partner の契約を確認して同意し、パートナーがデータにアクセスして移行できるようにする必要があります。</p><p class="no_split_siblings" data-renderer-start-pos="6817">評価フローを完了するには、各アプリについてアプリの移行を承諾して同意する必要があります。</p><p class="no_split_siblings" data-renderer-start-pos="6926">[<strong>アプリの移行に同意する</strong>] 画面で、次の手順に従います。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="6965">同意が必要であることが表示されている各アプリの [<strong>ポリシーを表示</strong>] を選択します。<br />次を記載したカードが表示されます。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="7060">Marketplace Partner (ベンダー) が <span class="code">read core data</span> や <span class="code">read user data.</span>などでアクセスできるすべての種類のデータ。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="7187"><strong>Atlassian Marketplace 利用規約</strong>、<strong>Marketplace Partner のプライバシーポリシー</strong>、<strong>Marketplace Partner 利用規約</strong>の各リンク。移行する各アプリについて、これらをお読みになることを強くお勧めします。<br /><br /></p></li></ol></li><li><p class="no_split_siblings" data-renderer-start-pos="7390">このカードで [<strong>確認</strong>] を選択します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="7422">該当するすべてのアプリに対して上記のアクションを実行後、[<strong>完了</strong>] を選択して <strong>Migration Assistant ホーム</strong>画面に戻ります。</p></li></ol><p class="no_split_siblings" data-renderer-start-pos="7555">サードパーティ移行の同意に関する詳細は、次のセクションをご参照ください。</p><p class="no_split_siblings" data-renderer-start-pos="7655"><strong>サードパーティ移行の同意</strong></p><p class="no_split_siblings" data-renderer-start-pos="7688">アプリの移行が実行されると、各 Server アプリから Cloud サイト上の Cloud バージョンのアプリにデータが移動されます。これは、Confluence または Jira インスタンスの移行と同時に実行することも、単独で実行することもできます。</p><p class="no_split_siblings" data-renderer-start-pos="7917">各アプリを構築した Marketplace パートナー (ベンダー) は、<a class="sc-eIHaNI fVLHZh" href="https://developer.atlassian.com/platform/app-migration/" title="https://developer.atlassian.com/platform/app-migration/">App Migration Platform</a>として知られるアトラシアンのプラットフォームを介してデータを移動するための移行経路を作成しました。 </p><p class="no_split_siblings" data-renderer-start-pos="8086">特定のアプリを開発した Marketplace Partner (ベンダー) がデータ移行を実行することを理解するのが非常に重要です。アトラシアンは、Marketplace Partner とアプリユーザーであるお客様との間のルートとなる App Migration Platform を開発しました。 </p><p class="no_split_siblings" data-renderer-start-pos="8364"><strong>データのセキュリティと許可されたアクセススコープ</strong></p><p class="no_split_siblings" data-renderer-start-pos="8405">App Migration Platform を使用すると、Server アプリがアプリデータを Cloud にエクスポートし、Confluence と Jira のマッピングにアクセスします。アクセスは非常に厳密に制御され、データ型リストまたは<strong>アクセススコープ</strong>に制限されています。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="8626">ご利用の Server インスタンスにインストールしているアプリを構築した Marketplace Partner は、アプリの移行に必要なアクセススコープを文書化しています。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="8772">これらのアクセススコープは、お客様が Marketplace Partner によるこのデータへのアクセスに同意できるように、Cloud Migration Assistant に表示されます。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="8915">特定の情報とアクセススコープのリストは、アトラシアンの開発者向けドキュメントの [<a class="sc-eIHaNI fVLHZh" href="https://developer.atlassian.com/platform/app-migration/security/" title="https://developer.atlassian.com/platform/app-migration/security/">セキュリティ</a>] ページと [<a class="sc-eIHaNI fVLHZh" href="https://developer.atlassian.com/platform/app-migration/security/access-scopes/" title="https://developer.atlassian.com/platform/app-migration/security/access-scopes/">アクセススコープ</a>] ページにあります。詳細は、アトラシアンが推奨する<a class="sc-eIHaNI fVLHZh" href="https://developer.atlassian.com/platform/marketplace/data-privacy-guidelines/" title="https://developer.atlassian.com/platform/marketplace/data-privacy-guidelines/">開発者向けデータプライバシーガイドライン</a>をお読みください。</p><p class="no_split_siblings" data-renderer-start-pos="9153"><strong>移行に同意する</strong></p><p class="no_split_siblings" data-renderer-start-pos="9178">Marketplace Partner アプリごとにアクセススコープが異なります。このため、各 Marketplace Partner の合意事項を確認して同意し、パートナーがデータにアクセスして移行できるようにする必要があります。 </p><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="9347">アトラシアンの Cloud サービス利用規約とプライバシーポリシーは、<strong>Cloud サイトにインストールされているアプリには適用されません</strong>。各 Marketplace Partnerー (アプリベンダーとしても知られる) は、独自のプライバシーポリシーと利用規約を持っています。移行するデータへのアクセスを許可する前に、各 Marketplace Partner のプライバシーポリシーと利用規約を確認して同意する必要があります。</p></div></div><p class="no_split_siblings" data-renderer-start-pos="9706">次を把握しておくことが重要です。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="9745">移行に同意する必要があるのは、自動移行パスのあるアプリのみです。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="9830">サードパーティの移行に同意する場合は、同意をいつでも取り消せます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="9915">サードパーティの移行に同意しない場合、そのアプリは Jira Cloud Migration Assistant を使用して移行できません。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="10033">Marketplace Partner がアプリを更新する場合は、移行に再度同意する必要があります。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="10124">アプリの移行に同意した後でも [<strong>同意を取り消す</strong>] を選択できます。これによって、サードパーティのデータ移行に対する同意が削除されます。もう一度同意するには、[<strong>ポリシーを表示</strong>] をクリックして同意を再確認します。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="10330"><strong>移行アシスタント内で同意する</strong></p><p class="no_split_siblings" data-renderer-start-pos="10367">次の画像は、この EAP の移行アシスタントに含まれる同意画面を示しています。</p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/4a9jzwdOaCMVNuSmgci1Vp/77d8d9b2b453991573aa3f58f6620be8/JCMA_app-migration_agree-screen" alt="JCMA_app-migration_agree-screen" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="10466">この表に関する簡単なメモ:</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="10499">アトラシアンの Cloud サービス利用規約とプライバシーポリシーは、Cloud サイトにインストールされているアプリには適用されません。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="10611">Cloud サイトにアプリをインストールすると、Atlassian Marketplace の利用規約と Marketplace パートナーのプライバシーポリシーおよび利用規約に同意したことになります。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="10767">Cloud サイトにアプリをインストールする前に、プライバシーポリシーの詳細を確認する必要があります。 </p></li><li><p class="no_split_siblings" data-renderer-start-pos="10861">各アプリのプライバシーポリシーと利用規約は、Atlassian Marketplace のアプリリストに記載されています。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="10973"><strong>アプリの移行に関する同意ステータスメッセージ</strong></p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:289px" /><col style="width:289px" /></colgroup><tbody><tr><th rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11014"><strong>Status Message</strong></p></th><th rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11032"><strong>ご確認いただきたい内容</strong></p></th></tr><tr><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11059"><strong>このアプリについてサードパーティによるアプリデータの自動移行に同意しました。</strong></p></td><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11136">このアプリを移行する準備ができています。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11175"><strong>本データ移行ポリシーを確認した上で同意する必要があります。同意がない場合はアプリのデータを移行できません。</strong></p></td><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11272">このアプリを移行する前に、提供されたポリシーと利用規約を確認する必要があります。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11377"><strong>同意済みのポリシーが更新されました。アプリデータを移行する前に、変更内容を確認して再度同意してください。</strong></p></td><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11493">Marketplace Partner がポリシーに変更を加えた場合は、ポリシーをもう一度確認して同意する必要があります。同意しなかった場合は、アプリデータが同意していない条件下で移行されます。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11689"><strong>このアプリは、アプリデータを移行しなくてもクラウドサイトで機能します。インストールしてコアデータを移行すれば、すぐに使用できます。</strong></p></td><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11831">これは、アプリに Server から Cloud に移行すべきデータが含まれていないことを意味します。この場合、Cloud サイトに Cloud バージョンをインストールするだけで終了します。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="11981"><strong>選択した代替アプリ間では自動移行パスを使用できません。移行サポートを受けるには、アプリベンダーにお問い合わせください。</strong></p></td><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="12111">Server 上にあるアプリを置き換えるようにアプリ評価表で代替アプリを選択した場合、移行パスはありません。あるアプリから別のアプリにデータを移行する場合は、<strong>両方の</strong> Marketplace Partner に連絡する必要があります。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="12355"><strong>このアプリには自動移行パスがありません。移行サポートを受けるには、アプリベンダーにお問い合わせください。</strong></p></td><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="12456">ベンダーによるアプリの移行パスが未構築です。ベンダーにお問い合わせの上、手動による移行プロセスの手順をご確認ください。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="12632"><strong>このアプリのバージョンは、アプリデータの移行に対応していません。関連するアプリ移行ポリシーに同意するには、Server アプリのバージョンをアップデートする必要があります。</strong></p></td><td rowspan="1" colspan="1" data-colwidth="340"><p class="no_split_siblings" data-renderer-start-pos="12786">インストールしたアプリはアプリデータ移行をサポートしていますが、アプリデータ移行をサポートするバージョンに Server アプリをアップデートする必要があります。</p></td></tr></tbody></table></div></div><p class="no_split_siblings" data-renderer-start-pos="12938"> [<strong>ポリシーを表示</strong>] をクリックすると、次の詳細を含むモーダルが表示されます。</p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/5N7Psf2KIAFekUPQh4p0K8/9a6987a1d83f1b0b565d19ffb74777cb/JCMA_app-migration-agree-modal" alt="JCMA_app-migration-agree-modal" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="13024">上のモーダルには次の項目がリストされています。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="13062">当該の Marketplace Partner のアクセススコープ</p></li><li><p class="no_split_siblings" data-renderer-start-pos="13117">このアプリを移行するためにアクセス/参照する必要のあるすべての情報</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="13200">各モーダルには 3 つのリンクが用意されています。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="13238">Atlassian Marketplace の<strong>利用規約</strong> (アプリごとに同じ)</p></li><li><p class="no_split_siblings" data-renderer-start-pos="13300">Marketplace Partner の<strong>プライバシーポリシー</strong> (各アプリに固有)</p></li><li><p class="no_split_siblings" data-renderer-start-pos="13363">Marketplace Partner の<strong>利用規約</strong> (各アプリに固有)</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="13426">アプリごとにそれぞれ確認することを強くお勧めします。</p><p class="no_split_siblings" data-renderer-start-pos="13481">準備が整えば、アプリ評価は完了です。[<strong>完了</strong>] を選択してホームページに戻ります。</p><h2 id="3.-Review-all-email-domains">3. すべてのメールドメインを確認する</h2><p class="no_split_siblings" data-renderer-start-pos="13610">移行する前に、ユーザーのメールドメインを確認して、認識できない、または信頼できないメールドメインからユーザーが移行されないようにする必要があります。これにより、Cloud サイトのセキュリティが向上します。ここで選択したドメインは、今後のすべての移行に適用されます。</p><p class="no_split_siblings" data-renderer-start-pos="13871">ドメインの確認は、"<strong>移行アシスタントのホーム</strong>" 画面から開始できます。[<strong>すべてのメールドメインを確認する</strong>] カードにある [<strong>確認</strong>] を選択します。これによって、"<strong>すべてのメールドメインを確認する</strong>" 画面が表示されます。 </p><p class="no_split_siblings" data-renderer-start-pos="14066">この画面には、すべてのメールドメインと各ドメインのユーザー数が一覧表示されます。すべてのドメインを "信頼済み" としてマークする必要があります。これによって、信頼できるメールドメインからのみユーザーを移行できます。 </p><div style="background:#EAE6FF" class="ak-editor-panel" data-panel-type="note"><span style="color:#5243AA" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel note"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="14271">メールドメインのリスト:</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="14304">Jira Software: ライセンスユーザーのメールドメインを表示</p></li><li><p class="no_split_siblings" data-renderer-start-pos="14369">Jira Service Management: ライセンスユーザー (エージェントと管理者を含む) のメールドメインを表示</p></li><li><p class="no_split_siblings" data-renderer-start-pos="14482">Jira Software と Jira Service Management: ライセンスユーザー (エージェントと管理者を含む) のメールドメインを表示</p></li></ul></div></div><p class="no_split_siblings" data-renderer-start-pos="14617">リストされている各ドメインについて、次の 3 つのうち、いずれかの 1 つに決める必要があります。 </p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:149px" /><col style="width:210px" /><col style="width:217px" /></colgroup><tbody><tr><th rowspan="1" colspan="1" data-colwidth="176"><p class="no_split_siblings" data-renderer-start-pos="14698"><strong>稟議書</strong></p></th><th rowspan="1" colspan="1" data-colwidth="248"><p class="no_split_siblings" data-renderer-start-pos="14710"><strong>この決断をする条件</strong></p></th><th rowspan="1" colspan="1" data-colwidth="256"><p class="no_split_siblings" data-renderer-start-pos="14745"><strong>必要なアクション</strong></p></th></tr><tr><td rowspan="1" colspan="1" data-colwidth="176"><p class="no_split_siblings" data-renderer-start-pos="14771"><strong>信頼済みドメイン</strong></p></td><td rowspan="1" colspan="1" data-colwidth="248"><p class="no_split_siblings" data-renderer-start-pos="14789">このドメインが信頼済みであり、権限のないユーザーがいないことを確認している場合 </p></td><td rowspan="1" colspan="1" data-colwidth="256"><p class="no_split_siblings" data-renderer-start-pos="14874">移行を続行できます。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="176"><p class="no_split_siblings" data-renderer-start-pos="14917"><strong>信頼していないドメイン</strong></p></td><td rowspan="1" colspan="1" data-colwidth="248"><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="14939">このドメインと、このドメインで作成されたメールを認識できない場合</p></li><li><p class="no_split_siblings" data-renderer-start-pos="15013">このドメインを使用してメールを作成する組織を信頼していない場合</p></li></ul></td><td rowspan="1" colspan="1" data-colwidth="256"><p class="no_split_siblings" data-renderer-start-pos="15092">信頼していないドメインのユーザーを変更する必要があります。<span><a href="https://support.atlassian.com/ja/migration/docs/review-users-to-trust-email-domains/" data-testid="sac-link-extension" target="_blank" rel="noopener noreferrer">メールドメインを信頼済みにするためにユーザーを確認する方法をご確認ください。</a></span></p><p class="no_split_siblings" data-renderer-start-pos="15157"> </p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="176"><p class="no_split_siblings" data-renderer-start-pos="15163"><strong>No decision made</strong></p></td><td rowspan="1" colspan="1" data-colwidth="248"><p class="no_split_siblings" data-renderer-start-pos="15183">そのドメインが信頼できるかどうか分からない場合</p></td><td rowspan="1" colspan="1" data-colwidth="256"><p class="no_split_siblings" data-renderer-start-pos="15235">ドメインが信頼済みであるか、そのドメインに不正なメールがないかどうかをご確認ください。ドメインの確認後、"<strong>信頼済みドメイン</strong>" としてマークすると移行を続行できます。</p></td></tr></tbody></table></div></div><p class="no_split_siblings" data-renderer-start-pos="15414">すべてのメールドメインを確認して、信頼済みとしてマークする必要があります。すべてのドメインを信頼しなくても移行を続行できますが、移行を実行することはできません。 </p><p class="no_split_siblings" data-renderer-start-pos="15597">すべてのドメインを信頼済みドメインとしてマークしたあと、[<strong>完了</strong>] を選択してドメインの確認を完了すると、"<strong>移行アシスタントのホーム</strong>" 画面に戻ります。</p><p class="no_split_siblings" data-renderer-start-pos="15739">過去に保存した移行がある場合:</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="15783">移行ダッシュボードから、新しい移行の作成、または既存の移行を実行できます。メールドメインを確認するように指示するメッセージが表示されます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="15944">すべてのメールドメインを確認して、信頼済みとしてマークするには、[<strong>ドメインを確認</strong>] を選択します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="16028">ドメインをあとで確認したい場合は、[<strong>Continue without reviewing (確認しないで続行)</strong>] を選択します。この段階では、すべてのドメインを信頼しなくても移行を続行できますが、移行を実行することはできません。</p></li></ol><h2 id="4.-Assess-and-prepare-your-users">4. ユーザーを評価して準備する</h2><p class="no_split_siblings" data-renderer-start-pos="16252">Cloud では、すべてのユーザーが有効な一意のメールアドレスを所有する必要があります。メールアドレスがこの要件を満たしていない場合、移行がブロックされる原因になります。このステップでは、ユーザーを評価して、メールアドレスが無効または重複しているユーザーを特定できます。その上で、移行を実行するために、それらのメールアドレスの問題をどのように修正するかを決定できます。</p><p class="no_split_siblings" data-renderer-start-pos="16590">無効なメールアドレスや重複したメールアドレスを特定して修正するには、以下を実行します。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="16646">[<strong>Migration Assistant のホーム</strong>] 画面で、[<strong>Assess and prepare your users (ユーザーを評価して準備する)</strong>] カードを見つけます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="16734">[<strong>Begin assessing (評価を開始する)</strong>] を選択します。空の結果のページに移動します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="16807">評価を開始するには、[<strong>Begin assessing (評価を開始)</strong>] を選択します。</p></li></ol><p class="no_split_siblings" data-renderer-start-pos="16861">評価が完了すると、以下のような結果が表示されます。</p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/6IO1GFoVnsHEQcJfHKE5gu/6c6d70a298c430d053b5169a00abf416/image_JCMA_AssessUsersResultsShort" alt="無効なメールアドレスや重複したメールアドレスの数を示す評価の結果。" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="16949">その後、詳細を表示してユーザーディレクトリで更新する必要のある重要なユーザーを特定し、移行時に残りのメールアドレスを修正する自動オプションの 1 つを適用できます。</p><p class="no_split_siblings" data-renderer-start-pos="17145"><span><a href="https://support.atlassian.com/ja/migration/docs/assess-and-prepare-your-users-for-migration/" data-testid="sac-link-extension" target="_blank" rel="noopener noreferrer">ユーザーの評価と準備に関する詳細を確認する</a></span></p><h2 id="5.-Migrate-your-data">5. データを移行する</h2><p class="no_split_siblings" data-renderer-start-pos="17170">Server から Cloud への移行をセットアップおよび実行するための主要なステップは次のとおりです。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="17244">クラウドサイトに接続する</p></li><li><p class="no_split_siblings" data-renderer-start-pos="17274">移行オプションを選択する</p></li><li><p class="no_split_siblings" data-renderer-start-pos="17303">移行前チェックを実行する</p></li><li><p class="no_split_siblings" data-renderer-start-pos="17331">移行の確認</p></li><li><p class="no_split_siblings" data-renderer-start-pos="17356">移行</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="17369">データの移行を開始するには、次の手順に従います。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="17400"><strong>Migration Assistant ホーム</strong>画面で [<strong>データを移行する</strong>] を選択します。<br />これによって移行ダッシュボードが表示されます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="17513">[<strong>新しい移行を作成</strong>] を選択します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="17545">[<strong>How it works (動作の仕組み)</strong>] 画面の情報を確認して [<strong>クラウドに接続</strong>] を選択し、続行します。 </p></li></ol><h3 id="5.a.-Connect-to-your-cloud-site">5.a. クラウドサイトに接続する</h3><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="17677">移行の名前を追加します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="17713">移行先の Cloud サイトを選択します。 </p></li><li><p class="no_split_siblings" data-renderer-start-pos="17769">続行するには [<strong>Choose migration options (移行オプションを選択)</strong>] を選択します。<br />これにより、[<strong>移行オプション</strong>] 画面が表示されます。</p></li></ol><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="17868">クラウドサイトに接続するには、サーバーと移行先のクラウドサイトの両方の管理者である必要があります。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="17987">すでに Cloud サイトに接続済みの場合、ドロップダウンでそれを確認できます。何も表示されない場合、新しい Cloud サイトに接続するか、トライアルにサインアップする必要があります。 </p></li><li><p class="no_split_siblings" data-renderer-start-pos="18170">準備が整ったら、アトラシアンによる Server サイトから Cloud サイトへのデータ転送を許可するチェックボックスをオンにします。このアクセスをアトラシアンに許可できない場合は、移行アシスタントを使用した移行を行えません。代わりに Jira サイトインポートを実行する必要があります。</p></li></ul></div></div><h3 id="5.b.-Migration-options">5.b. 移行オプション </h3><div style="background:#FFFAE6" class="ak-editor-panel" data-panel-type="warning"><span style="color:#FF991F" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel warning"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><g fill-rule="evenodd"><path d="M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z" fill="currentColor"></path><path d="M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2" fill="inherit"></path></g></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="18473"><strong>「すべてのデータを一度に移行する」オプションは廃止されました</strong></p><p class="no_split_siblings" data-renderer-start-pos="18537">2024 年 9 月に、「すべてのデータを一度に移行する」オプションを廃止しました。このお知らせの詳細については、 <a class="sc-eIHaNI fVLHZh" href="https://community.atlassian.com/t5/Atlassian-Migration-Program/Discontinuing-migrate-all-data-at-once-and-we-re-going-all-in-on/ba-p/2621674" title="https://community.atlassian.com/t5/Atlassian-Migration-Program/Discontinuing-migrate-all-data-at-once-and-we-re-going-all-in-on/ba-p/2621674">コミュニティ投稿</a>をご覧ください。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/" title="https://support.atlassian.com/ja/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/">すべてのデータを選択する機能</a>を使用して移行を作成できるようになりました。</p></div></div><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="18751"><strong>すべてのデータを一度に移行</strong></p><p class="no_split_siblings" data-renderer-start-pos="18777">すべてのデータを一度に移行できます。移行対象にはアプリデータが含まれます。このオプションは、プロジェクトが Cloud サイトに存在しない場合にのみ使用できます。</p><p class="no_split_siblings" data-renderer-start-pos="18922"><strong>移行対象を選択</strong></p><p class="no_split_siblings" data-renderer-start-pos="18946">何を移行するかを柔軟に選択できます。これには、ユーザーや添付ファイルを事前に移行するオプションが含まれます。これによって [移行オプションを選択] 画面が表示されます。</p></div></div><h4 id="Recommendation-about-migration-options">移行オプションに関する推奨事項</h4><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="19172">ユーザーや添付ファイルといったデータの事前移行を計画している場合、次のことをお勧めします。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="19267">まず、移行オプション [<strong>移行する内容を選択</strong>] を選択します。これにより、データを事前移行するオプションを含め、何を移行するかを柔軟に選択できます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="19435">データを事前に移行したら、移行オプション [<strong>すべてのデータを一度に移行</strong>] を選択し、一度の移行ですべてのデータを移行します。</p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="19569">Migration Assistant がユーザーを再移行することはありませんが、プロジェクトデータを Cloud のメールアドレスにリンクします。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="19682">移行アシスタントによって、すでに移行された添付ファイルが認識されてスキップされます。新しい添付ファイルは移行されます。また、削除済みの添付ファイルのリンクも削除されます。 </p></li></ol></li></ol></li></ol><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/zS9qRTkjNswNhyKQhAPDa/b81448c16c7da610b9527e527faef026/1.9.5_SP.png" alt="移行オプション: すべてのデータを移行、または移行対象を選択" /></div></div></div><h2 id="6.-Migrate-all-data-at-once">6. すべてのデータを一度に移行する</h2><p class="no_split_siblings" data-renderer-start-pos="19943"><strong>はじめる前に</strong></p><p class="no_split_siblings" data-renderer-start-pos="19961">このオプションには空のクラウドサイトが必要です。ここでは次のことを実行できます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="20013">Jira Cloud から既存のプロジェクトを削除します。<a class="sc-eIHaNI fVLHZh" href="https://ja.confluence.atlassian.com/adminjiracloud/delete-a-project-1001820073.html" title="https://ja.confluence.atlassian.com/adminjiracloud/delete-a-project-1001820073.html">詳細をご確認ください。</a></p></li><li><p class="no_split_siblings" data-renderer-start-pos="20069">空のクラウドサイトから始めるか、クラウドサイトの既存のデータを上書きします。データを上書きする前に、<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/jira-cloud-administration/docs/export-issues/" title="https://support.atlassian.com/ja/jira-cloud-administration/docs/export-issues/">Jira Cloud のバックアップ</a> (過去 14 日以内) を作成する必要があります。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="20284"><strong>移行されるものと移行されないもの</strong></p><p class="no_split_siblings" data-renderer-start-pos="20326">「<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/#Migration-option--Migrate-all-data-at-once" title="https://support.atlassian.com/ja/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/#Migration-option--Migrate-all-data-at-once">Jira のサイトインポートで移行される情報</a>」の「移行オプション: すべてのデータを一度に移行する」を参照してください。</p><p class="no_split_siblings" data-renderer-start-pos="20421">移行時に重複したアカウントのマージを選択した場合は、すべてのデータを一度に移行しても修正は適用されません。すべてのデータを一度に移行すると、重複したアカウントや無効なアカウントに対する他のすべての修正が適用されます。移行時に重複アカウントを必ずマージするには、[移行する内容を選択] オプションを使用してください。</p><p class="no_split_siblings" data-renderer-start-pos="20742"><strong>サポート対象の Jira Cloud Migration Assistant バージョン</strong></p><p class="no_split_siblings" data-renderer-start-pos="20792">Jira Cloud Migration Assistant 1.7.7 以降</p><p class="no_split_siblings" data-renderer-start-pos="20842">すべてのデータを移行するには、[<strong>移行オプション</strong>] 画面で [<strong>すべてのデータを一度に移行</strong>] を選択します。これにより、[<strong>Pre-migration checks (移行前チェック)</strong>] 画面が表示されます。</p><h3 id="6.a.-Run-pre-migration-checks">6.a.移行前チェックを実行する</h3><p class="no_split_siblings" data-renderer-start-pos="21017">この手順では、Jira Cloud Migration Assistant が移行をレビューして、エラーまたは警告がないかチェックします。たとえば、チェックには次のものが含まれます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="21174">Cloud サイトにプロジェクトが存在するかどうか。すべてのデータを一度に移行できるのは、Cloud サイトにプロジェクトが存在しない場合のみです。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="21308">データのサイズと複雑さを評価します。データが大きすぎる、または複雑すぎる場合は、データサイズを小さくするか、サポートへのお問い合わせをおすすめします。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="21458">プロジェクトがゴミ箱にあるかどうか。すべてのデータを一度に移行すると、ゴミ箱からプロジェクトが完全に削除されます。削除されたプロジェクトは復元できません。プロジェクトをゴミ箱から削除したくない場合は、移行オプション [移行する内容を選択] を選択してください。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="21728">[<strong>Continue and fix later</strong>] を選択した場合、移行を保存し、あとから再開してエラーを確認できます。</p><h3 id="6.b.-Review-your-migration">6.b. 移行を確認する</h3><p class="no_split_siblings" data-renderer-start-pos="21871">移行に含まれるもの (ユーザーとグループ/プロジェクト) に関する詳細を確認できます。</p><p class="no_split_siblings" data-renderer-start-pos="21965">すべてに問題がなく、移行を開始する場合は [<strong>実行</strong>] を選択します。移行を後で開始する場合や、修正が必要なエラーがある場合は [<strong>保存</strong>] を選択します。</p><p class="no_split_siblings" data-renderer-start-pos="22138">移行を実行するよう選択した場合も、移行は引き続き移行ダッシュボードに保存されます。ここで、すべての移行の進捗状況と詳細を確認できます。</p><h3 id="6.c.-Manage-and-run-your-migrations">6.c. 移行を管理して実行する</h3><p class="no_split_siblings" data-renderer-start-pos="22334">保存した移行は、移行ダッシュボードに一覧表示されます。ここでは、移行に関する<strong>詳細の表示、実行、コピー、編集、削除</strong>を行えます。さらに、移行ステータスの確認、進捗の監視、新しい移行の作成も行えます。</p><h4 id="Migration-details"><strong>移行の詳細</strong></h4><p class="no_split_siblings" data-renderer-start-pos="22567">移行ダッシュボードで [<strong>詳細を表示</strong>] を選択すると、移行に関するすべての詳細情報を確認できます。詳細ページでは、移行の各段階の要約と進捗を確認できます。</p><p class="no_split_siblings" data-renderer-start-pos="22765">「すべてのデータを一度に移行」には、詳細ページからエラーログをダウンロードするためのリンクが含まれていません。</p><p class="no_split_siblings" data-renderer-start-pos="22862"><strong>移行後の確認</strong></p><p class="no_split_siblings" data-renderer-start-pos="22885">移行のタイプによっては、移行の完了後に実行が必要な操作があります。移行後の推奨事項の完全な一覧については、「<a class="sc-eIHaNI fVLHZh" href="https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview" title="https://www.atlassian.com/ja/migration/cloud/guide/introduction/overview">移行計画ガイド</a>」を参照してください。</p><h3 id="6.d.-Known-issues">6.d.既知の課題</h3><p class="no_split_siblings" data-renderer-start-pos="23104"><a class="sc-eIHaNI fVLHZh" href="https://jira.atlassian.com/browse/MIG-1276" title="https://jira.atlassian.com/browse/MIG-1276">MIG-1276</a></p><h2 id="7.-Choose-what-to-migrate">7. 移行対象を選択する</h2><p class="no_split_siblings" data-renderer-start-pos="23141">[<strong>移行オプション</strong>] 画面で [<strong>移行する内容を選択</strong>] を選択すると、[<strong>移行オプションを選択</strong>] 画面が表示されます。</p><h3 id="7.a.-Choose-your-migration-options">7.a. 移行オプションを選択する</h3><p class="no_split_siblings" data-renderer-start-pos="23311">すべてをまとめて移行することも、別の段階に分割することもできます。選択肢は次のとおりです。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="23402">すべての Advanced Roadmaps プランとそのリンクされたプロジェクト、または Advanced Roadmaps プランなし</p></li><li><p class="no_split_siblings" data-renderer-start-pos="23497">プロジェクト、ユーザー、グループ</p></li><li><p class="no_split_siblings" data-renderer-start-pos="23527">プロジェクト横断ボードとフィルター</p></li><li><p class="no_split_siblings" data-renderer-start-pos="23563">ユーザーとグループのみ (プロジェクトデータなし)</p></li><li><p class="no_split_siblings" data-renderer-start-pos="23615">顧客</p></li><li><p class="no_split_siblings" data-renderer-start-pos="23628">すべてのアプリ、またはアプリなし</p></li></ul><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/3YuLpHswJzEr5PgYACUNKr/358193bd5ea9e72b0502be4774699414/image_JCMA_ChooseDataToMigrate.png" alt="プロジェクトなど、移行計画に追加できるデータが表示されているカード。" /></div></div></div><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="23659"><strong>Advanced Roadmaps を移行する場合</strong></p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="23699">まずプランを移行してから、他のすべてのプロジェクト、ユーザー、グループ、顧客、アプリを別々に移行することをお勧めします。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/" title="https://support.atlassian.com/ja/migration/docs/migrate-advanced-roadmaps-plans/">Advanced Roadmaps プランの移行に関する詳細をご確認ください。</a></p></li><li><p class="no_split_siblings" data-renderer-start-pos="23879">サーバーインスタンスに Jira Work Management がある場合は、移行先の Cloud サイトに Jira Work Management が追加されていることを確認します。 </p></li></ul></div></div><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="24022">Advanced Roadmaps のプランを選択するには、[<strong>Advanced Roadmaps のプラン</strong>] オプションを選択します。<br /><br /></p><ol class="ak-ol"><li><p class="no_split_siblings" data-renderer-start-pos="24102">[<strong>Advanced Roadmaps プランを選択</strong>] 画面では、次のオプションが表示されます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="24183"><strong>すべて</strong>: リンク済みのプロジェクト、ボード、フィルターを含むすべての Advanced Roadmaps のプランを移行します。フィルターは移行されません。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="24305">[<strong>なし</strong>]: いずれの Advanced Roadmaps プランも移行対象として選択されません。</p></li></ul></li><li><p class="no_split_siblings" data-renderer-start-pos="24377">オプションの選択後、[<strong>変更を適用</strong>] を選択します。これによって [<strong>移行オプションを選択</strong>] 画面に戻ります。<br /><br /></p></li></ol></li><li><p class="no_split_siblings" data-renderer-start-pos="24507">プロジェクトを選択するには [<strong>プロジェクト</strong>] オプションを選択します (プロジェクトを移行しない場合は、ユーザーとグループの選択に進みます)。<br /><br /></p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="24641">ユーザーをすべて移行するか、一部を移行できます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="24700">特定のプロジェクトを選択することも、上部のボックスを選択してすべてのプロジェクトを選択することもできます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="24790">宛先の Jira Cloud サイトにすでに存在するプロジェクトキーを持つプロジェクトは移行できません。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="24905">プロジェクトや添付ファイルが多数ある場合は、プロジェクトを複数の移行バッチに分割することもできます。これにより、メンテナンスやダウンタイムの時間を短縮できます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="25093">また、他のプロジェクトデータを移行する前に、プロジェクトの添付ファイルを移行できます。通常、添付ファイルの数が多いほど、予想されるダウンタイムも長くなります。最初に添付ファイルを移行することをお勧めします。これによって、残りのプロジェクトデータ移行の時間枠を短縮できます。 </p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="25380">初期設定では、すべてのプロジェクトデータ (設定、課題、添付ファイル) が移行対象として選択されます。添付ファイルとプロジェクトデータの移行を異なる段階に分けるには、[<strong>添付ファイルのみ</strong>] を選択します。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/reduce-your-migration-downtime/" title="https://support.atlassian.com/ja/migration/docs/reduce-your-migration-downtime/">添付ファイルを個別に移行してダウンタイムを短縮する方法についてご確認ください。</a>次に、後の移行で<strong>すべて</strong>のプロジェクトデータを移行する必要があります。これによって、課題とその添付ファイル間のリンクが復元されます。移行アシスタントによって、すでに移行された添付ファイルが認識されてスキップされます。新しい添付ファイルは移行されます。また、削除済みの添付ファイルのリンクも削除されます。 </p></li></ul></li><li><p class="no_split_siblings" data-renderer-start-pos="25998">他のプロジェクトとは別に、<strong>アーカイブされた</strong>プロジェクトも移行できます。アーカイブされたプロジェクトは、検索またはフィルターを使用して見つけます。フィルターを使用して、<strong>非アクティブ</strong>なプロジェクト (過去 30 または 90 日間更新されていない) を見つけることもできます。<br /><br />すべてのプロジェクトを選択したら [<strong>変更を適用</strong>] を選択します。<br />これによって [<strong>移行オプションを選択</strong>] 画面に戻ります。<br /><br />プロジェクトの選択後、ユーザーとグループを選択するオプションが表示されます。<br /><br /></p></li></ul></li><li><p class="no_split_siblings" data-renderer-start-pos="26461">プロジェクト横断ボードとフィルターを選択するには、[<strong>プロジェクト横断ボードとフィルター</strong>] オプションを選択します。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="26558">選択したプロジェクトに関連するプロジェクト横断ボードとフィルターのみを移行できます。プロジェクト横断ボードとフィルターにリンクされているプロジェクトをすべて選択していない場合でも、プロジェクト横断ボードとフィルターはクラウドに移行されます。ただし、リンクされているすべてのプロジェクトがクラウドに移行された場合にのみ機能します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="26887">サーバーインスタンスにあるすべてのプロジェクト横断ボードとフィルターを移行することもできます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="26980">[<strong>なし</strong>] を選択して、プロジェクト横断ボードとフィルターの移行をスキップすることもできます。これには、移行に含めた Advanced Roadmaps プランの課題ソースでない限り、移行用のプロジェクト横断ボードとフィルターは含まれません。<br /><br />選択が完了したら [<strong>変更を適用</strong>] を選択します。<br />これによって [<strong>移行オプションを選択</strong>] 画面に戻ります。</p></li></ul></li><li><p class="no_split_siblings" data-renderer-start-pos="27356">ユーザーとグループを選択するには、[<strong>ユーザーとグループ</strong>] オプションを選択します。<br /><br /></p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="27422">プロジェクトがないと、ユーザーのサブセットを選択できません。これは、Jira Cloud Migration Assistant がプロジェクトデータを使用して、移行に追加するユーザーを決定する必要があるためです。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/migrate-users-and-groups/" title="https://support.atlassian.com/ja/migration/docs/migrate-users-and-groups/">ユーザーとグループの移行に関する詳細をご確認ください。</a></p></li><li><p class="no_split_siblings" data-renderer-start-pos="27651">Jira Cloud Migration Assistant は、[<strong>ユーザーとグループ</strong>] オプションを使用して Jira Service Management <strong>エージェント</strong>と<strong>プロジェクト管理者</strong>も移行します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="27797">アトラシアンは移行プロセス中にユーザーに招待メールを送信しません。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="27886">[<strong>Only users and groups related to the selected projects (選択したプロジェクトに関連するユーザーとグループのみ)</strong>] を選択すると、プロジェクトのロールとグループに基づいてユーザーを追加するオプションが表示されます。 </p></li><li><p class="no_split_siblings" data-renderer-start-pos="28041">続行する前に、グループメンバーシップを保持するか、ユーザーをグループに別途移行するかを選択する必要があります。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="28181"><strong>グループメンバーシップを保持</strong>: このオプショによって、移行の一部としてユーザーをグループに追加します。ユーザーにはプロジェクトに対するアクセス権が付与されて、Jira Cloud ライセンスに追加されます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="28373"><strong>ユーザーとグループを個別に移行</strong>: このオプションでは、選択したユーザーとグループが移行されますが、ユーザーは移行の一部としてグループに追加<strong>されません</strong>。ユーザーには Atlassian アカウントが付与されますが、プロジェクトへのアクセス権は持ちません。また、Jira Cloud ライセンスには追加されません。<br /><br />選択が完了したら [<strong>変更を適用</strong>] を選択します。<br />これによって [<strong>移行オプションを選択</strong>] 画面に戻ります。<br /><br /></p></li></ul></li></ul></li><li><p class="no_split_siblings" data-renderer-start-pos="28805">プロジェクトを選択すると、Jira Service Management 顧客を選択するオプションが表示されます。[<strong>顧客</strong>] オプションは、サーバーインスタンスに Jira Service Management がある場合にのみ使用できます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="29010">すべての Jira Service Management の顧客を選択することも、特定のプロジェクトに関連する顧客の一部を選択することもできます。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/migrate-jira-service-management-customers/" title="https://support.atlassian.com/ja/migration/docs/migrate-jira-service-management-customers/">顧客の移行に関する詳細をご確認ください。</a></p></li><li><p class="no_split_siblings" data-renderer-start-pos="29164">顧客がクラウドに移行されても、顧客に対してメールは送信されません。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="29241">顧客アカウントを移行しない場合は、[<strong>顧客なし</strong>] オプションを選択します。このオプションは、移行に Jira Software プロジェクトのみが追加されている場合や、プロジェクトが追加されていない場合にも使用できます。<br /><br /></p></li></ul></li><li><p class="no_split_siblings" data-renderer-start-pos="29440">移行するアプリを選択するには [<strong>アプリ</strong>] オプションを選択します。 </p></li></ol><p class="no_split_siblings" data-renderer-start-pos="29500">次の画面には、下記のオプションが表示されます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="29555"><strong>すべて</strong>: [クラウドで必要] でマークしたすべてのアプリを移行します。移行は、Jira Cloud Migration Assistant を使用して実行できます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="29690"><strong>なし</strong>: 移行対象として選択されるアプリはありません。<br /><br />選択が完了したら [<strong>変更を適用</strong>] を選択します。<br />これによって [<strong>移行オプションを選択</strong>] 画面に戻ります。<br /><br /></p></li></ul><p class="no_split_siblings" data-renderer-start-pos="29865">移行オプションの選択が完了したら、[<strong>Run pre-migration checks (移行前チェックを実行)</strong>] を選択して続行します。</p><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="29962"><strong>注: ユーザーとグループを移行する場合</strong></p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="30001">ユーザーは、信頼できる情報源としてメールアドレスを使用して移行されます。その後の移行では、移行アシスタントはデータを再移行するのではなく、メールアドレスを使用してデータをリンクさせます。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/migrate-a-large-userbase-with-the-migration-assistant/#How-user-migration-works" title="https://support.atlassian.com/ja/migration/docs/migrate-a-large-userbase-with-the-migration-assistant/#How-user-migration-works">大量のユーザーを移行する場合の詳細をご確認ください。</a> </p></li><li><p class="no_split_siblings" data-renderer-start-pos="30250">クラウドに移行する前に、すべてのユーザーアカウント (メールアドレス) を検証する必要があります。不明なユーザーアカウントの移行によって、Cloud サイトへの未承認のアクセスを許可することになる可能性があります。たとえば、“email@example.com” など、自分の組織が所有しないメールアドレスのユーザーをサーバーインスタンスに含めると、“@example.com” を所有する何らかのユーザーを Cloud の自分のサイトに招き入れる可能性があります。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="30622">Jira Cloud はサブスクリプションベースで、ユーザー単位で請求が行われます。<a class="sc-eIHaNI fVLHZh" href="https://www.atlassian.com/ja/migration/cloud/guide/assess/compare-cloud-server#plans-pricing" title="https://www.atlassian.com/ja/migration/cloud/guide/assess/compare-cloud-server#plans-pricing">ライセンスオプションの詳細をご確認ください。</a> </p></li><li><p class="no_split_siblings" data-renderer-start-pos="30730">外部のユーザー管理システムを使用している場合は、移行<strong>前に</strong>ローカルディレクトリと同期させることをお勧めします。これは、データを転送する前にユーザーとグループが最新であることを確認するためです。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="30947">サーバーサイトにある<strong>無効</strong>ステータスのユーザーは、<strong>アクティブだがすべての製品アクセスを持たない</strong>ユーザーとして移行されます。つまり、請求時にはアクティブな Jira ユーザーとしては<strong>計上されません</strong>。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="31135">Cloud サイトにあるグループと同名のグループが Server サイト内に見つかった場合、そのユーザーはサーバーのグループからクラウドのグループにマージされます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="31299">グローバル設定とグローバルサイト権限はこのツールでは移行されません。これらは移行後に手動で設定する必要があります。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="31430">宛先クラウドサイトにすでにユーザーが存在していて、このアプリでユーザーを移行することを選択した場合は、次のようになります。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="31572">ユーザーが <strong>Cloud で製品アクセス</strong>を持っているが <strong>Server サイトでステータスが無効にされている場合</strong>は、移行後も Cloud 内で製品アクセスを持ちます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="31727"><strong>ユーザーが Cloud で製品アクセスを持っていない</strong>が <strong>Server サイト内で有効にされている</strong>場合は、移行プロセスを通じて製品アクセスが付与されます。</p></li></ul></li></ul><p class="no_split_siblings" data-renderer-start-pos="31888">Jira を Jira Service Management (旧 Jira Service Desk) のナレッジベースとして使用している場合は、Jira Service Management ユーザーが Jira ユーザーとともに移行される可能性もあります。これは、Jira の <strong>cwd_user</strong> テーブルに Jira Service Management ユーザーが表示される場合に発生します。</p></div></div><h3 id="7.b.-Pre-migration-checks">7.b.移行前チェック</h3><p class="no_split_siblings" data-renderer-start-pos="32194">このステップでは、Jira Cloud Migration Assistant が移行をレビューして、エラーまたは警告がないかをチェックします。すべてのチェック事項は、次のグループの一部としてリストされます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="32373">システム</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32383">ユーザーとグループ</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32403">カスタマー</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32416">プロジェクト</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32428">プロジェクト横断ボードとフィルター</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32464">Advanced Roadmaps プラン</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32496"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/app-pre-migration-checks/" title="https://support.atlassian.com/ja/migration/docs/app-pre-migration-checks/">アプリ</a></p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="32502"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/app-vendor-checks/" title="https://support.atlassian.com/ja/migration/docs/app-vendor-checks/">アプリベンダーチェック</a><br /><br /></p></li></ul></li></ul><p class="no_split_siblings" data-renderer-start-pos="32530"><span><a href="https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/" data-testid="sac-link-extension" target="_blank" rel="noopener noreferrer">移行のトラブルに対処する方法をご確認ください。</a></span></p><p class="no_split_siblings" data-renderer-start-pos="32533"><br />[<strong>Continue and fix later (続行してあとで修正)</strong>] を選択した場合は、移行の保存後に戻ってきてエラーを確認できます。</p><p class="no_split_siblings" data-renderer-start-pos="32649">たとえば、チェック事項には次のようなものが含まれます。 </p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="32693">移行アシスタントが最新かどうか</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32734">ユーザーが有効なメールアドレスを持っているかどうか</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32770">ユーザーが一意のメールアドレスを持っているかどうか</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32807">グループが統合されるかどうか</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32832">顧客が有効なメールアドレスを持っているかどうか</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32872">顧客が一意のメールアドレスを持っているかどうか</p></li><li><p class="no_split_siblings" data-renderer-start-pos="32913">プロジェクトが競合するかどうか </p></li><li><p class="no_split_siblings" data-renderer-start-pos="32937">プロジェクト、ボード、フィルターは一般に公開されており、オンラインで検索可能です</p></li><li><p class="no_split_siblings" data-renderer-start-pos="33015">アプリ評価が完了しており、アプリバージョンが最新であり、アプリが移行成功率の基準を満たしているか</p></li></ul><h3 id="7.c.-Review-your-migration">7.c. 移行を確認する</h3><p class="no_split_siblings" data-renderer-start-pos="33151">これは移行のセットアップの最終ステップです。</p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/3w13IY7xtaIOawc0yxkgb5/f48d9a00f4203e1cd466e78e8cdb2822/screenshot_JCMA-review-your-migration" alt="screenshot_JCMA-review-your-migration" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="33206">タブを切り替えて、移行に含まれるもの (ユーザーとグループ/プロジェクト/アプリ) の詳細を表示したり、移行前のレポート、移行後のレポート、エラーログをダウンロードしたりできます。</p><p class="no_split_siblings" data-renderer-start-pos="33401">[<strong>Logs and reports (ログとレポート)</strong>] タブでは、クラウドサイトに移行する前に<strong>移行前のレポート</strong> (.zip ファイル) をダウンロードしてデータをスキャンできます。レポートには次の情報が含まれます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="33593">概要 - 何が移行されるのか、何が移行されないのかに関する概要データを一覧表示します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="33683">留意事項 - 移行でサポート対象外の項目など、注意を要する項目の一覧が表示されます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="33810">ユーザーとグループ - 移行に含めるユーザーとグループの一覧が表示されます。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="33901">設定項目 - 移行の一部であるすべてのカスタムフィールドとワークフローの一覧が表示されます。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="34008">すべてに問題がなく、移行を開始する場合は [<strong>実行</strong>] を選択します。移行を後で開始する場合や、修正が必要なエラーがある場合は [<strong>保存</strong>] を選択します。</p><p class="no_split_siblings" data-renderer-start-pos="34181">移行を実行するよう選択した場合も、移行は引き続き移行ダッシュボードに保存されます。ここで、すべての移行の進捗状況と詳細を確認できます。</p><p class="no_split_siblings" data-renderer-start-pos="34340">移行が完了したら、<strong>移行後のレポート</strong> (.zip ファイル) をダウンロードして、クラウドサイト内の移行後データのステータスを確認できます。レポートには次の情報が含まれます。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="34536"><strong>要約</strong> - このリストは、正常に移行されたものと移行されなかったものに関する要約データを示します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="34632"><strong>留意事項</strong> - このリストは、移行のサポート対象外だったアイテムなど、注意する必要があるアイテムを示します。</p></li></ul><h3 id="7.d.-Manage-and-run-your-migrations">7.d. 移行を管理して実行する</h3><p class="no_split_siblings" data-renderer-start-pos="34799">保存した移行は、移行ダッシュボードに一覧表示されます。ここでは、移行に関する<strong>詳細の表示</strong>、<strong>実行</strong>、<strong>コピー</strong>、<strong>編集</strong>、<strong>削除</strong>を行えます。さらに、移行ステータスの確認、進捗の監視、新しい移行の作成も行えます。移行はいくつでも作成できます。 </p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/7fBr40oe7IOUNYL3c359U6/79df43789163c6858e2d0fe352da5377/screenshot_JCMA_1917_MigrationDashboard" alt="移行ダッシュボード" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="35062">完了した移行の<strong>アーカイブ</strong>も行えます。</p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/1XIBwj7gzVKGdtGNDsEIOV/7be068a5683fd90070294c709969d576/screenshot_JCMA_1917_ArchiveMigration" alt="移行をアーカイブする" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="35108">ダッシュボードでアーカイブ済みの移行を表示できます。</p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/2hO4fUnWGwyUzwBXhBPJWb/b790244bb0ebc6fa7f93d7c6c30ef992/screenshot_JCMA_1917_ArchivedMigration" alt="アーカイブされた移行を表示する" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="35163"> </p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/62QtaHuCTADrIAqNfW5s48/94c33ed6864dae982e9c7790c47ccbc9/screenshot_migrations-dashboard" alt="screenshot_migrations-dashboard" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="35166">移行に関するステータスを以下のテーブルに示します。</p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:124px" /><col style="width:453px" /></colgroup><tbody><tr><th rowspan="1" colspan="1" data-colwidth="146"><p class="no_split_siblings" data-renderer-start-pos="35231"><strong>ステータス</strong></p></th><th rowspan="1" colspan="1" data-colwidth="534"><p class="no_split_siblings" data-renderer-start-pos="35241"><strong>説明 </strong></p></th></tr><tr><td rowspan="1" colspan="1" data-colwidth="146"><p class="no_split_siblings" data-renderer-start-pos="35258"><strong>保存済み</strong></p></td><td rowspan="1" colspan="1" data-colwidth="534"><p class="no_split_siblings" data-renderer-start-pos="35267">移行が保存済みで実行できる状態です。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="146"><p class="no_split_siblings" data-renderer-start-pos="35314"><strong>実行中</strong></p></td><td rowspan="1" colspan="1" data-colwidth="534"><p class="no_split_siblings" data-renderer-start-pos="35325">現在、移行が進行中です。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="146"><p class="no_split_siblings" data-renderer-start-pos="35371"><strong>完全なパイプ</strong></p></td><td rowspan="1" colspan="1" data-colwidth="534"><p class="no_split_siblings" data-renderer-start-pos="35383">移行のすべてのタスクが完了しています。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="146"><p class="no_split_siblings" data-renderer-start-pos="35437"><strong>未完了</strong></p></td><td rowspan="1" colspan="1" data-colwidth="534"><p class="no_split_siblings" data-renderer-start-pos="35451">一部のタスクは完了していますが、エラーまたは移行できなかった内容があります。このステータスが表示される場合、一部のデータ (ユーザー、グループ、プロジェクト、課題など) は移行されており、同じプロジェクトを再移行する場合はクラウドサイトからこのデータを削除しなければならない可能性があることにご注意ください。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="146"><p class="no_split_siblings" data-renderer-start-pos="35746"><strong>失敗</strong></p></td><td rowspan="1" colspan="1" data-colwidth="534"><p class="no_split_siblings" data-renderer-start-pos="35756">移行を完了できませんでした。移行先のサイトにプロジェクトキーがすでに存在しているか、移行で予期せぬエラーが発生した可能性があります。</p></td></tr></tbody></table></div></div><p class="no_split_siblings" data-renderer-start-pos="35923"> </p><h4 id="Migration-details.1">移行の詳細</h4><p class="no_split_siblings" data-renderer-start-pos="35944">移行ダッシュボードで [<strong>View details</strong>] を選択することで、移行のすべての詳細情報を確認できます。詳細ページでは、移行の概要と、移行に含まれる各プロジェクトの詳細な進捗を確認できます。 </p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/7k0A7maxcQvRgkiZ77tPJH/e46a99f419644756290a0fa4ede9e6b5/Migration_complete" alt="移行完了" /></div></div></div><h4 id="Manage-your-app-migration">アプリの移行を管理</h4><p class="no_split_siblings" data-renderer-start-pos="36200">移行ページに、アプリの移行の進捗状況を監視する [<strong>アプリ</strong>] セクションが表示されます。この進捗トラッカーから、各アプリのデータ移行に関する進捗状況を監視できるほか、移行の完了時にステータスを確認できます。</p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/eiutTwct1Jz2ADxUR5a3z/796fd472bd1e95ef300296cb6d524f10/screenshot_JCMA_app-migration-progress" alt="screenshot_JCMA_app-migration-progress" /></div></div></div><p class="no_split_siblings" data-renderer-start-pos="36446">以下の表では、アプリ移行のさまざまな進捗状況を説明します。</p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:98px" /><col style="width:479px" /></colgroup><tbody><tr><th rowspan="1" colspan="1" data-colwidth="116"><p class="no_split_siblings" data-renderer-start-pos="36521"><strong>ステータス</strong></p></th><th rowspan="1" colspan="1" data-colwidth="564"><p class="no_split_siblings" data-renderer-start-pos="36531"><strong>説明 </strong></p></th></tr><tr><td rowspan="1" colspan="1" data-colwidth="116"><p class="no_split_siblings" data-renderer-start-pos="36548"><strong>成功</strong></p></td><td rowspan="1" colspan="1" data-colwidth="564"><p class="no_split_siblings" data-renderer-start-pos="36559">アプリデータの移行が完了して成功しました。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="116"><p class="no_split_siblings" data-renderer-start-pos="36620"><strong>未完了</strong></p></td><td rowspan="1" colspan="1" data-colwidth="564"><p class="no_split_siblings" data-renderer-start-pos="36634">アプリデータの移行は完了していません。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="116"><p class="no_split_siblings" data-renderer-start-pos="36678"><strong>失敗</strong></p></td><td rowspan="1" colspan="1" data-colwidth="564"><p class="no_split_siblings" data-renderer-start-pos="36688">アプリデータの移行に失敗しました。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="116"><p class="no_split_siblings" data-renderer-start-pos="36728"><strong>実行中</strong></p></td><td rowspan="1" colspan="1" data-colwidth="564"><p class="no_split_siblings" data-renderer-start-pos="36739">アプリデータの移行はまだ実行中で完了していません。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="116"><p class="no_split_siblings" data-renderer-start-pos="36806"><strong>準備完了</strong></p></td><td rowspan="1" colspan="1" data-colwidth="564"><p class="no_split_siblings" data-renderer-start-pos="36815">アプリデータの移行を実行する準備ができています。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="116"><p class="no_split_siblings" data-renderer-start-pos="36860"><strong>タイムアウト</strong></p></td><td rowspan="1" colspan="1" data-colwidth="564"><p class="no_split_siblings" data-renderer-start-pos="36873">アプリデータの移行は完了していません。これは、アプリがデータ移行に許可された期間を超えたためです。アプリのデータ移行を進める方法については、各アプリのベンダーにお問い合わせください。</p></td></tr></tbody></table></div></div><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="37109">移行を完了しない、失敗するなど、アプリの問題がある場合は、Marketplace Partner (アプリのベンダー) に直接連絡してサポートを受ける必要があります。</p></div></div><h4 id="Error-logs">エラーログ<br /><br /></h4><p class="no_split_siblings" data-renderer-start-pos="37281">移行が未完了または失敗した場合は、エラーログをダウンロードしてエラーの詳細を確認できます。移行が実行を停止すると、詳細ページの上部にエラーログをダウンロードできるリンクが表示されます。<a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/#After-you-run-the-migration" title="https://support.atlassian.com/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/#After-you-run-the-migration">移行のトラブルに対処する方法をご確認ください。</a> </p><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div style="text-align:center"><img style="max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px" src="//images.ctfassets.net/zsv3d0ugroxu/2Hvwh9WivmLSWaWqde7KEK/cbf0bf249228dde562ecf1aef4bfce32/Migration_failed" alt="失敗した移行" /></div></div></div><h2 id="After-you-migrate">移行後</h2><p class="no_split_siblings" data-renderer-start-pos="37580">プロジェクトデータの移行が完了したら、添付ファイルの移行が完了していない場合であっても、クラウドサイトでプロジェクトを確認できます。移行の詳細ページでプロジェクト名を選択します。</p><p class="no_split_siblings" data-renderer-start-pos="37770"><strong>ユーザーとグループ</strong></p><p class="no_split_siblings" data-renderer-start-pos="37788">ユーザーとグループが正しくセットアップされていることを確認するには、次の手順を実行します。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="37846">[<strong>管理</strong>] > [<strong>ユーザー管理</strong>] に移動して、グループのメンバーを確認し、権限を承認します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="37950">必要に応じ、汎用の管理グループにユーザーを追加します。汎用グループの例: "site-admins"、"system-administrators"、"atlassian-addons"、 "atlassian-addons-admin"。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="38123">外部のユーザー管理システムを使用している場合は、ユーザーが正しく同期されていることを確認します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="38218">準備が整ったら、ユーザーを招待します。<strong>[管理] > [ユーザー] > [詳細の表示]</strong> の順に選択し、<strong>[招待の再送]</strong> を選択します。ユーザーが初めてログインすると、新しいパスワードを設定し、個人情報を追加するように求めるメッセージが表示される場合があります。</p></li></ul><div style="background:#DEEBFF" class="ak-editor-panel" data-panel-type="info"><span style="color:#0052CC" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel info"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z" fill="currentColor" fill-rule="evenodd"></path></svg></span></span><div class="ak-editor-panel__content"><p class="no_split_siblings" data-renderer-start-pos="38422"><a class="sc-eIHaNI fVLHZh" href="https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592" title="https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592">ユーザー管理エクスペリエンスの向上</a>を行っている場合は、<strong>[管理] > [ディレクトリ] > [ユーザー] > [詳細の表示]</strong> > <strong>[招待の再送]</strong> の順に選択します。</p></div></div><p class="no_split_siblings" data-renderer-start-pos="38558"><strong>プロジェクト</strong></p><p class="no_split_siblings" data-renderer-start-pos="38568">プロジェクトの移行が正常に完了したことを確認するには、次の手順を実行します。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="38625">プロジェクトおよび課題を確認するか、ユーザーに自身のプロジェクトの確認を依頼します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="38704"><strong>Former User</strong><em><strong> </strong></em>が意図せず表示されている箇所がないかどうかを確認します。これは、コンテンツをユーザーに関連付けられなかったことを意味します。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="38814">JQL とクイックフィルターを使用して、いずれかのインスタンスに <strong>(migrated)</strong> というフレーズがあるかどうかを確認します。これが見つかった場合、フィルターを動作させるには、Cloud で (migrated) フィールドを既存のバージョンにマージする必要があります。 </p></li><li><p class="no_split_siblings" data-renderer-start-pos="39019"><strong>[設定] (歯車アイコン) > [Jira 設定] > [製品] > [アプリケーションリンク]</strong> に移動し、他のアトラシアン製品にリンクします。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="39137">その後、必要な他のアプリをインストールして、ユーザーのオンボーディングを実行できます。</p></li></ul><h2 id="hardBreak"><br />既知の問題およびトラブルシューティング</h2><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:160px" /><col style="width:417px" /></colgroup><tbody><tr><th rowspan="1" colspan="1" data-colwidth="189"><p class="no_split_siblings" data-renderer-start-pos="39253"><strong>トピック</strong></p></th><th rowspan="1" colspan="1" data-colwidth="491"><p class="no_split_siblings" data-renderer-start-pos="39262"><strong>説明 </strong></p></th></tr><tr><td rowspan="1" colspan="1" data-colwidth="189"><p class="no_split_siblings" data-renderer-start-pos="39279"><strong>データの整合性</strong></p></td><td rowspan="1" colspan="1" data-colwidth="491"><p class="no_split_siblings" data-renderer-start-pos="39297">ご利用の Jira サーバーサイトが高度にカスタマイズされている場合、移行時に他の問題が発生する可能性があります。たとえば、必須フィールドに null 値が使用されている場合、これはクラウドサイトではサポートされていないため、移行は失敗します。移行前にサーバーデータのクリーンアップを行うことをおすすめします。</p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="189"><p class="no_split_siblings" data-renderer-start-pos="39592"><strong>不完全な移行とプロジェクト</strong></p></td><td rowspan="1" colspan="1" data-colwidth="491"><p class="no_split_siblings" data-renderer-start-pos="39630">incomplete (不完全) ステータスが表示される場合、一部の情報は移行されていますが、少なくとも 1 個のエンティティの移行が行えていません。たとえば、プロジェクトの移行には成功したが、カスタムフィールドの値に null 値が使用されているために 1 件の課題の移行に失敗している可能性があります。このような場合、実際のすべてのデータは完了していても、プロジェクトは incomplete (不完全) と表示されます。多くの場合、このステータスが表示されても移行に問題はありません。エラーログをダウンロードして問題の原因を確認できます。 </p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="189"><p class="no_split_siblings" data-renderer-start-pos="40104"><strong>移行前のサーバーでの変更</strong></p></td><td rowspan="1" colspan="1" data-colwidth="491"><p class="no_split_siblings" data-renderer-start-pos="40142">サーバーサイトへの変更を行った場合は、すべてのデータを最新の状態にするため 10 分以上待ってから移行を行うようにします。 </p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="189"><p class="no_split_siblings" data-renderer-start-pos="40268"><strong>プロジェクトキーの変更</strong></p></td><td rowspan="1" colspan="1" data-colwidth="491"><p class="no_split_siblings" data-renderer-start-pos="40294">移行前または移行中にサーバーでプロジェクトキーを変更することを選択した場合、すべての構成、フィルター、およびボードが新しいプロジェクトキーで更新されていることを確認してから新しい移行を試行するようにします。 </p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="189"><p class="no_split_siblings" data-renderer-start-pos="40506"><strong>移行に含まれないプロジェクトと課題へのリンク</strong></p></td><td rowspan="1" colspan="1" data-colwidth="491"><p class="no_split_siblings" data-renderer-start-pos="40559">小規模なバッチでの移行を行うことを選択した場合、未移行のプロジェクトまたは課題へのリンクは、リンクされた項目が移行されるまでは欠落した状態になります。 </p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="189"><p class="no_split_siblings" data-renderer-start-pos="40726"><strong>履歴エントリでの参照情報の欠落</strong></p></td><td rowspan="1" colspan="1" data-colwidth="491"><p class="no_split_siblings" data-renderer-start-pos="40769">履歴エントリが、欠落しているリンクまたは添付ファイルを参照している場合、履歴エントリは移行されません。リンクされた課題またはプロジェクトが後から移行された場合、履歴エントリが更新されます。 </p></td></tr><tr><td rowspan="1" colspan="1" data-colwidth="189"><p class="no_split_siblings" data-renderer-start-pos="40964"><strong>Jira Software ボードでの結果の不一致</strong></p></td><td rowspan="1" colspan="1" data-colwidth="491"><p class="no_split_siblings" data-renderer-start-pos="41018">移行アシスタントでは、ボードの JQL 課題フィルターが移行後に適切な結果を返しているかどうかがチェックされません。ボードのフィルターが未移行のプロジェクトまたはフィールドを参照している場合、移行後にそのボードで同じ結果が返されない可能性があります。この問題を解決するには、移行後にボードの JQL フィルターを編集します。<span><a href="https://support.atlassian.com/ja/jira-software-cloud/docs/configure-filters/" data-testid="sac-link-extension" target="_blank" rel="noopener noreferrer">ボードフィルターの詳細をご確認ください。</a></span></p></td></tr></tbody></table></div></div><h2 id="More-information-and-support">詳細情報とサポート</h2><p class="no_split_siblings" data-renderer-start-pos="41396">移行をサポートする多数のチャンネルをご用意しています。</p><ul class="ak-ul"><li><p class="no_split_siblings" data-renderer-start-pos="41469">移行の詳細な計画情報や FAQ については、<a class="sc-eIHaNI fVLHZh" href="https://www.atlassian.com/ja/migration/cloud" title="https://www.atlassian.com/ja/migration/cloud">Atlassian Cloud 移行センター</a>を参照してください。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="41566">技術的な問題が発生していたり、戦略やベストプラクティスで支援が必要な場合、<a class="sc-eIHaNI fVLHZh" href="https://ja.confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html" title="https://ja.confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html">お問い合わせください</a>。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="41661">また、<a class="sc-eIHaNI fVLHZh" href="https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration" title="https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration">アトラシアンコミュニティ</a>もご利用ください。</p></li><li><p class="no_split_siblings" data-renderer-start-pos="41718">エキスパートによる支援が必要な場合、<a class="sc-eIHaNI fVLHZh" href="https://www.atlassian.com/ja/partners/migrate" title="https://www.atlassian.com/ja/partners/migrate">アトラシアンパートナー</a>にご相談ください。</p></li></ul><p class="no_split_siblings" data-renderer-start-pos="41777">アトラシアンサーバー製品のサポートは 2024 年 2 月に終了します。<a class="sc-eIHaNI fVLHZh" href="https://www.atlassian.com/ja/migration/assess/journey-to-cloud" title="https://www.atlassian.com/ja/migration/assess/journey-to-cloud">サーバーのサポート終了スケジュール</a>で詳細をご参照ください。</p></div></div></div></div></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">この内容はお役に立ちましたか?</p><button class="feedback__yes-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">はい</span></span></button><div class="feedback__no-wrapper"><button class="feedback__no-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 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data-testid="sibling-section-heading">Jira Cloud Migration Assistant</a></li><li class="sidebar__item--show-more-up"><button class="chevron-down" data-testid="sibling-chevron-up"><span class="chevron-down__text">詳細を表示する</span><span class="Icon__IconWrapper-dyhwwi-0 jdkWJB" aria-label="Expand sibling pages list"><svg width="24" height="24" viewbox="0 0 24 24" focusable="false" role="presentation"><path d="M8.292 10.293a1.009 1.009 0 0 0 0 1.419l2.939 2.965c.218.215.5.322.779.322s.556-.107.769-.322l2.93-2.955a1.01 1.01 0 0 0 0-1.419.987.987 0 0 0-1.406 0l-2.298 2.317-2.307-2.327a.99.99 0 0 0-1.406 0z" fill="currentColor" fill-rule="evenodd"></path></svg></span></button></li><li class="sidebar__item" data-testid="sibling-section-link"><a href="/ja/migration/docs/run-pre-migration-checks-review-and-run-a-jira-migration/" data-testid="atlas_link" class="sidebar__link" data-event-container="sidebar">移行前チェックとレビューを行ってから、Jira 移行を実行する</a></li><li class="sidebar__item" data-testid="sibling-section-link"><a href="/ja/migration/docs/manage-and-view-the-details-of-jira-migration-plans/" data-testid="atlas_link" class="sidebar__link" data-event-container="sidebar">Jira 移行の管理と監視</a></li><li class="sidebar__item" data-testid="sibling-section-link"><a href="/ja/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/" data-testid="atlas_link" class="sidebar__link" data-event-container="sidebar">Jira Cloud Migration Assistant による移行のトラブルシューティング</a></li><li class="sidebar__item" data-testid="sibling-section-link"><a href="/ja/migration/docs/differences-administering-jira-data-center-and-cloud/" data-testid="atlas_link" class="sidebar__link" data-event-container="sidebar">Jira Server、Data Center、Cloud の管理上の違い</a></li><li class="sidebar__item sidebar__item--current" data-testid="sibling-section-link"><p class="sidebar__link">Jira Cloud Migration Assistant を使用して移行する (レガシー)</p></li></ul><div class="sidebar__section sidebar__table-of-contents sidebar__section--hidden-mobile"><span class="sidebar__heading" data-testid="cy_sidebar__heading">このページの内容</span><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#Before-you-migrate" data-testid="atlas_link" class="sidebar__link">移行の前に</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#Install-the-Jira-Cloud-Migration-Assistant-app--for-Jira-7.6-or-newer-" data-testid="atlas_link" class="sidebar__link">Jira Cloud Migration Assistant アプリをインストールする (Jira 7.6 以降)</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#1.-Assess-your-apps" data-testid="atlas_link" class="sidebar__link">1. アプリを評価する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#2.-Prepare-your-apps" data-testid="atlas_link" class="sidebar__link">2. アプリを準備する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#2.a.-Connect-to-your-Cloud-site" data-testid="atlas_link" class="sidebar__link">2.a. Cloud サイトに接続する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#2.b.-Install-your-apps" data-testid="atlas_link" class="sidebar__link">2.b. アプリをインストールする</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#2.c.-Agree-to-app-migration" data-testid="atlas_link" class="sidebar__link">2.c. アプリの移行に同意する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#3.-Review-all-email-domains" data-testid="atlas_link" class="sidebar__link">3. すべてのメールドメインを確認する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#4.-Assess-and-prepare-your-users" data-testid="atlas_link" class="sidebar__link">4. ユーザーを評価して準備する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#5.-Migrate-your-data" data-testid="atlas_link" class="sidebar__link">5. データを移行する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#5.a.-Connect-to-your-cloud-site" data-testid="atlas_link" class="sidebar__link">5.a. クラウドサイトに接続する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#5.b.-Migration-options" data-testid="atlas_link" class="sidebar__link">5.b. 移行オプション </a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#6.-Migrate-all-data-at-once" data-testid="atlas_link" class="sidebar__link">6. すべてのデータを一度に移行する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#6.a.-Run-pre-migration-checks" data-testid="atlas_link" class="sidebar__link">6.a.移行前チェックを実行する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#6.b.-Review-your-migration" data-testid="atlas_link" class="sidebar__link">6.b. 移行を確認する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#6.c.-Manage-and-run-your-migrations" data-testid="atlas_link" class="sidebar__link">6.c. 移行を管理して実行する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#6.d.-Known-issues" data-testid="atlas_link" class="sidebar__link">6.d.既知の課題</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#7.-Choose-what-to-migrate" data-testid="atlas_link" class="sidebar__link">7. 移行対象を選択する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#7.a.-Choose-your-migration-options" data-testid="atlas_link" class="sidebar__link">7.a. 移行オプションを選択する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#7.b.-Pre-migration-checks" data-testid="atlas_link" class="sidebar__link">7.b.移行前チェック</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#7.c.-Review-your-migration" data-testid="atlas_link" class="sidebar__link">7.c. 移行を確認する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#7.d.-Manage-and-run-your-migrations" data-testid="atlas_link" class="sidebar__link">7.d. 移行を管理して実行する</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#After-you-migrate" data-testid="atlas_link" class="sidebar__link">移行後</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#hardBreak" data-testid="atlas_link" class="sidebar__link">既知の問題およびトラブルシューティング</a><a href="/ja/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/#More-information-and-support" data-testid="atlas_link" class="sidebar__link">詳細情報とサポート</a></div><div data-testid="community-sidebar-nav" class="sidebar__section"><span class="sidebar__heading">コミュニティ</span><a href="https://community.atlassian.com/t5/Interests/ct-p/interests" data-testid="atlas_link" class="sidebar__link">質問、ディスカッション、記事</a></div></div></article></div></main></div><footer class="footer margin-top-large"><div class="footer__inner-container"><div class="footer__inner-content"><a href="https://www.atlassian.com"><img src="https://images.ctfassets.net/zsv3d0ugroxu/2sOh4sF3DSm8Qy8GigKK0S/1c7619d9db378c5ee902d8eeb8fde65b/atlassian-logo-footer.svg" alt="アトラシアンのロゴ" class="footer__icon" /></a><div class="footer__links"><ul><li class="atl-policy-link-container"><a href=" https://www.atlassian.com/ja/legal/privacy-policy#additional-disclosures-for-ca-residents" data-testid="atlas_link" class="atl-policy-link atl-policy-link-text">データ収集時の通知</a></li><li><a href="https://www.atlassian.com/ja/legal/privacy-policy" data-testid="atlas_link">プライバシーポリシー</a></li><li><a href="https://www.atlassian.com/ja/legal/cloud-terms-of-service" data-testid="atlas_link">利用規約</a></li><li><a href="https://www.atlassian.com/ja/security" data-testid="atlas_link">セキュリティ</a></li><li>2024 年 Atlassian</li></ul></div></div></div></footer></div></div></div> </body> <script> document.body.addEventListener( "error", (event) => { if (!event.target) return; 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Jira Cloud Migration Assistant を使用して移行する (レガシー) | アトラシアン サポート

Jira Cloud Migration Assistant を使用して移行する (レガシー) | アトラシアンサポート