CINXE.COM

5 Steps for Successful Global Ecommerce Expansion | Salesforce

<!DOCTYPE html> <html lang="en-US" class="no-js"> <head> <meta charset="UTF-8" /><script type="text/javascript">(window.NREUM||(NREUM={})).init={privacy:{cookies_enabled:true},ajax:{deny_list:["bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"NRJS-d1aad62634166c22251",applicationID:"757607623"};;/*! For license information please see nr-loader-rum-1.274.0.min.js.LICENSE.txt */ (()=>{var e,t,r={8122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},2555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(8122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},9417:(e,t,r)=>{"use strict";r.d(t,{D0:()=>g,gD:()=>h,xN:()=>p});var n=r(993);const i=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var o=r(2614),a=r(944),s=r(384),c=r(8122);const u="[data-nr-mask]",d=()=>{const e={mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,harvestTimeSeconds:10,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},feature_flags:[],generic_events:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},harvest:{tooManyRequestsDelay:60},jserrors:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},logging:{enabled:!0,harvestTimeSeconds:10,autoStart:!0,level:n.p_.INFO},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},performance:{capture_marks:!1,capture_measures:!1},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:o.wk,inactiveMs:o.BB},session_replay:{autoStart:!0,enabled:!1,harvestTimeSeconds:60,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){i(t)?e.mask_selector="".concat(t,",").concat(u):""===t||null===t?e.mask_selector=u:(0,a.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){i(t)?e.block_selector+=",".concat(t):""!==t&&(0,a.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,a.R)(7,t)}},session_trace:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},soft_navigations:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},spa:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},ssl:void 0,user_actions:{enabled:!0}}},l={},f="All configuration objects require an agent identifier!";function g(e){if(!e)throw new Error(f);if(!l[e])throw new Error("Configuration for ".concat(e," was never set"));return l[e]}function p(e,t){if(!e)throw new Error(f);l[e]=(0,c.a)(t,d());const r=(0,s.nY)(e);r&&(r.init=l[e])}function h(e,t){if(!e)throw new Error(f);var r=g(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},3371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>l});var n=r(8122),i=r(384),o=r(6154),a=r(9324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0},d={};function l(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!d[e])throw new Error("Runtime for ".concat(e," was never set"));return d[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");d[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(d[e],"harvestCount")||Object.defineProperty(d[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=d[e])}},9324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,xv:()=>n});const n="1.274.0",i="PROD",o="CDN"},6154:(e,t,r)=>{"use strict";r.d(t,{OF:()=>c,RI:()=>i,WN:()=>d,bv:()=>o,gm:()=>a,mw:()=>s,sb:()=>u});var n=r(1863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=Boolean("hidden"===a?.document?.visibilityState),c=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),u=c&&"undefined"==typeof SharedWorker,d=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Date.now()-(0,n.t)())},1687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>l,x3:()=>u});var n=r(7836),i=r(3606),o=r(860),a=r(2646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};d(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),g(e,t,!1),s[e].size&&f(e))}function d(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function l(e="",t="feature",r=!1){if(d(e),!e||!s[e].get(t)||r)return g(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),g(e,t)})))}function g(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},7836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(8990),o=r(3371),a=r(2646),s=r(5607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},d={},l=!1;try{l=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=g(n),c=h(e),d=c.length,l=0;l<d;l++)c[l].apply(a,r);var p=m()[s[e]];p&&p.push([f,e,r,a]);return a},get:v,listeners:h,context:g,buffer:function(e,t){const r=m();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!m()[s[e]]},debugId:r,backlog:l?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:l};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function g(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=h(e).concat(t)}function h(e){return n[e]||[]}function v(t){return d[t]=d[t]||e(f,t)}function m(){return f.backlog}}(void 0,"globalEE"),d=(0,n.Zm)();d.ee||(d.ee=u)},2646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},9908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(7836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},3606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(9908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},3878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},5607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(9566).bz)()},9566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,bz:()=>a});var n=r(6154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}},2614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},1863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},5284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(7836),i=r(6154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},8990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},6389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},5289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(3878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>d,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>l});var n=r(6154),i=r(1863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function d(e,t){a()[e]=t}function l(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},2843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(3878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},3434:(e,t,r)=>{"use strict";r.d(t,{YM:()=>c});var n=r(7836),i=r(5607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];d(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return d(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,d,l;try{a=this,o=[...arguments],d="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],d],e)}i(r+"start",[o,a,s],d,c);try{return l=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],d,c),e}finally{i(r+"end",[o,a,l],d,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function d(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},993:(e,t,r)=>{"use strict";r.d(t,{ET:()=>o,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o="log";n.K7.logging},3969:(e,t,r)=>{"use strict";r.d(t,{TZ:()=>n,XG:()=>s,rs:()=>i,xV:()=>a,z_:()=>o});const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},6630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},6344:(e,t,r)=>{"use strict";r.d(t,{G4:()=>i});var n=r(2614);r(860).K7.sessionReplay;const i={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"};n.g.ERROR,n.g.FULL,n.g.OFF},4234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(7836),i=r(1687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},7603:(e,t,r)=>{"use strict";r.d(t,{j:()=>P});var n=r(860),i=r(2555),o=r(3371),a=r(9908),s=r(7836),c=r(1687),u=r(5289),d=r(6154),l=r(944),f=r(3969),g=r(384),p=r(6344);const h=["setErrorHandler","finished","addToTrace","addRelease","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],v=["setErrorHandler","finished","addToTrace","addRelease"];var m=r(1863),b=r(2614),y=r(993);var w=r(2646),A=r(3434);function R(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,l.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,A.YM)(i),a=new w.y(s.P);return a.level=n.level,a.customAttributes=n.customAttributes,o.inPlace(t,[r],"wrap-logger-",a),i}function E(){const e=(0,g.pV)();h.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,l.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const x={};function _(e,t,g=!1){t||(0,c.Ak)(e,"api");const h={};var w=s.ee.get(e),A=w.get("tracer");x[e]=b.g.OFF,w.on(p.G4.REPLAY_RUNNING,(t=>{x[e]=t}));var E="api-",_=E+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),j(E,n,!0,o||null===r?"session":void 0)(t,r)}function T(){}h.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,w),function(e,t,r={},i=y.p_.INFO){(0,a.p)(f.xV,["API/logging/".concat(i.toLowerCase(),"/called")],void 0,n.K7.metrics,e),(0,a.p)(y.ET,[(0,m.t)(),t,r,i],void 0,n.K7.logging,e)}(w,e,t,r)},h.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,w),R(w,e,t,{customAttributes:r,level:i})},v.forEach((e=>{h[e]=j(E,e,!0,"api")})),h.addPageAction=j(E,"addPageAction",!0,n.K7.genericEvents),h.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,j(E,"setPageViewName",!0)()},h.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,l.R)(40,typeof t)}else(0,l.R)(39,typeof e)},h.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,l.R)(41,typeof e)},h.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,l.R)(42,typeof e)},h.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,w),w.emit("manual-start-all")}catch(e){(0,l.R)(23,e)}},h[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,w)},h[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,w)},h.interaction=function(e){return(new T).get("object"==typeof e?e:{})};const S=T.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,w),g||(0,a.p)(_+"tracer",[(0,m.t)(),e,r],i,n.K7.spa,w),function(){if(A.emit((o?"":"no-")+"fn-start",[(0,m.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw A.emit("fn-err",[arguments,this,t],r),t}finally{A.emit("fn-end",[(0,m.t)()],r)}}}};function j(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,w),i&&(0,a.p)(e+t,[(0,m.t)(),...arguments],r?null:this,i,w),r?void 0:this}}function k(){r.e(296).then(r.bind(r,8778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,l.R)(27,e),w.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{S[e]=j(_,e,void 0,g?n.K7.softNav:n.K7.spa)})),h.setCurrentRouteName=g?j(_,"routeName",void 0,n.K7.softNav):j(E,"routeName",!0,n.K7.spa),h.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,w),(0,a.p)("err",[t,(0,m.t)(),!1,r,!!x[e]],void 0,n.K7.jserrors,w)},d.RI?(0,u.GG)((()=>k()),!0):k(),h}var N=r(9417),T=r(8122);const S={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},j={};var k=r(5284);const I=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let O=!1;function P(e,t={},r,n){let{init:a,info:c,loader_config:u,runtime:l={},exposed:f=!0}=t;l.loaderType=r;const p=(0,g.pV)();c||(a=p.init,c=p.info,u=p.loader_config),(0,N.xN)(e.agentIdentifier,a||{}),function(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");j[e]=(0,T.a)(t,S);const r=(0,g.nY)(e);r&&(r.loader_config=j[e])}(e.agentIdentifier,u||{}),c.jsAttributes??={},d.bv&&(c.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,c);const h=(0,N.D0)(e.agentIdentifier),v=[c.beacon,c.errorBeacon];O||(h.proxy.assets&&(I(h.proxy.assets),v.push(h.proxy.assets)),h.proxy.beacon&&v.push(h.proxy.beacon),E(),(0,g.US)("activatedFeatures",k.B),e.runSoftNavOverSpa&&=!0===h.soft_navigations.enabled&&h.feature_flags.includes("soft_nav")),l.denyList=[...h.ajax.deny_list||[],...h.ajax.block_internal?v:[]],l.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,l),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=_(e.agentIdentifier,n,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=f),O=!0}},8374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>o,K7:()=>n,P3:()=>i});const n={ajax:"ajax",genericEvents:"generic_events",jserrors:"jserrors",logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},i={[n.pageViewEvent]:1,[n.pageViewTiming]:2,[n.metrics]:3,[n.jserrors]:4,[n.spa]:5,[n.ajax]:6,[n.sessionTrace]:7,[n.softNav]:8,[n.sessionReplay]:9,[n.logging]:10,[n.genericEvents]:11},o={[n.pageViewTiming]:"events",[n.ajax]:"events",[n.spa]:"events",[n.softNav]:"events",[n.metrics]:"jserrors",[n.jserrors]:"jserrors",[n.sessionTrace]:"browser/blobs",[n.sessionReplay]:"browser/blobs",[n.logging]:"browser/logs",[n.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>"nr-rum-1.274.0.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.274.0.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),d=0;d<u.length;d++){var l=u[d];if(l.getAttribute("src")==r||l.getAttribute("data-webpack")==t+o){s=l;break}}if(!s){c=!0;var f={296:"sha512-gkYkZDAwQ9PwaDXs2YM+rNIdRej1Ac1mupWobRJ8eahQcXz6/sunGZCKklrzi5kWxhOGRZr2tn0rEKuLTXzfAA=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var g=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(g.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=g.bind(null,s.onerror),s.onload=g.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={840:0,374:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.274.0.PROD"]=self["webpackChunk:NRBA-1.274.0.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(8374);var e=i(944),t=i(6344),r=i(9566);class n{agentIdentifier;constructor(e=(0,r.LA)(16)){this.agentIdentifier=e}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(9417);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var d=i(7603);var l=i(1687),f=i(4234),g=i(5289),p=i(6154),h=i(384);const v=e=>p.RI&&!0===(0,s.gD)(e,"privacy.cookies_enabled");function m(e){return!!(0,h.dV)().o.MO&&v(e)&&!0===(0,s.gD)(e,"session_trace.enabled")}var b=i(6389);class y extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,l.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,b.J)((()=>{(0,l.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if(v(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(296).then(i.bind(i,3861));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(t.sharedAggregator)await t.sharedAggregator;else{t.sharedAggregator=i.e(296).then(i.bind(i,9337));const{EventAggregator:e}=await t.sharedAggregator;t.sharedAggregator=new e}if(!this.#t(this.featureName,o))return(0,l.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(296).then(i.bind(i,6103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,l.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,g.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return m(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var w=i(6630);class A extends y{static featureName=w.T;constructor(e,t=!0){super(e,w.T,t),this.importAggregator(e)}}var R=i(9908),E=i(2843),x=i(3878),_=i(782),N=i(1863);class T extends y{static featureName=_.T;constructor(e,t=!0){super(e,_.T,t),p.RI&&((0,E.u)((()=>(0,R.p)("docHidden",[(0,N.t)()],void 0,_.T,this.ee)),!0),(0,x.sp)("pagehide",(()=>(0,R.p)("winPagehide",[(0,N.t)()],void 0,_.T,this.ee))),this.importAggregator(e))}}var S=i(3969);class j extends y{static featureName=S.TZ;constructor(e,t=!0){super(e,S.TZ,t),this.importAggregator(e)}}new class extends o{constructor(t,r){super(r),p.gm?(this.features={},(0,h.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(A),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,d.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,h.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[A,T,j],loaderType:"lite"})})()})();</script> <meta name="viewport" content="width=device-width, initial-scale=1" /> <link rel="preconnect" href="https://a.sfdcstatic.com"> <!-- OneTrust Cookies Consent Notice start --> <script src="https://a.sfdcstatic.com/digital/one-trust/core/stable/scripttemplates/otSDKStub.js" data-domain-script="8e783e8c-0ad0-475d-8fca-4a03afa0a02a"></script> <script> /* OneTrust callback */ function OptanonWrapper() { var ot_link = document.querySelector('a.optanon-toggle-display'); if (ot_link) { ot_link.addEventListener('click', event => { Optanon.ToggleInfoDisplay(); // ot_modal.style.display = "block"; }); } function getCookie(name) { var value = "; " + document.cookie; var parts = value.split("; " + name + "="); if (parts.length == 2) { return parts.pop().split(";").shift(); } } function removeElement(element) { if (!getCookie('OptanonAlertBoxClosed') && element) { element.style.display = "none"; } } // Push a oneTrust group update event to dataLayer if (window.dataLayer) { window.dataLayer.push({event: 'OneTrustGroupsUpdated'}); } //Check if user's cookies are enabled, if not remove One Trust from page var cookies = ("cookie" in document && (document.cookie.length > 0 || (document.cookie = "test").indexOf.call(document.cookie, "test") > -1)); if (!cookies) { var box = document.querySelector('#onetrust-consent-sdk'); box.remove(); return; } try { //Check if current page is Privacy page, if so do not display One Trust modal if(digitalData) { if(digitalData.page.pagename.indexOf(":company:privacy") > -1){ var el = document.querySelector("#onetrust-consent-sdk"); removeElement(el); } } /* reinitialize active groups after user updates consent */ if (SfdcWwwBase.gdpr) { SfdcWwwBase.gdpr.init(); } } catch(err) { console.error(err.message) } } </script> <!-- OneTrust Cookies Consent Notice end --> <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WRXS6TH'); </script> <script>(function(html){html.className = html.className.replace(/\bno-js\b/,'js')})(document.documentElement);</script> <meta name="theme-color" content="#0D9DDA" /><link rel="preload" as="font" href="https://www.salesforce.com/blog/wp-content/client-mu-plugins/salesforce-shared/dist/fonts/salesforce-sans/SalesforceSans-Regular.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="https://www.salesforce.com/blog/wp-content/client-mu-plugins/salesforce-shared/dist/fonts/salesforce-sans/SalesforceSans-Bold.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="https://a.sfdcstatic.com/shared/fonts/avant-garde/AvantGardeForSalesforceW05-Dm.woff2" type="font/woff2" crossorigin> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https://yoast.com/wordpress/plugins/seo/ --> <title>5 Steps for Successful Global Ecommerce Expansion | Salesforce</title> <meta name="description" content="Global ecommerce expansion isn’t easy. Here are five steps any business can take to capture success worldwide." /> <link rel="canonical" href="https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Global Ecommerce: Tips for International Expansion" /> <meta property="og:description" content="Here are the steps every business needs to take to ensure international commerce success." /> <meta property="og:url" content="https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/" /> <meta property="og:site_name" content="Salesforce" /> <meta property="article:publisher" content="https://www.facebook.com/salesforce" /> <meta property="article:published_time" content="2024-05-28T18:08:00+00:00" /> <meta property="article:modified_time" content="2024-05-28T18:09:10+00:00" /> <meta property="og:image" content="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg" /> <meta property="og:image:width" content="1500" /> <meta property="og:image:height" content="844" /> <meta property="og:image:type" content="image/jpeg" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="Here are the steps every business needs to take to ensure international commerce success." /> <meta name="twitter:creator" content="@salesforce" /> <meta name="twitter:site" content="@salesforce" /> <meta name="twitter:label1" content="Written by" /> <meta name="twitter:data1" content="Pei En Thong" /> <meta name="twitter:label2" content="Est. reading time" /> <meta name="twitter:data2" content="8 minutes" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"Article","@id":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/#article","isPartOf":{"@id":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/"},"author":[{"@id":"https://www.salesforce.com/blog/#/schema/person/image/f5ae4d9196bb0f154001441874a2ca8c"}],"headline":"Global Ecommerce: Tips for International Expansion","datePublished":"2024-05-28T18:08:00+00:00","dateModified":"2024-05-28T18:09:10+00:00","mainEntityOfPage":{"@id":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/"},"wordCount":"1483","commentCount":"0","publisher":{"@id":"https://www.salesforce.com/blog/#organization"},"image":{"@id":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/#primaryimage"},"thumbnailUrl":"https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/#respond"]}]},{"@type":"WebPage","@id":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/","url":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/","name":"5 Steps for Successful Global Ecommerce Expansion | Salesforce","isPartOf":{"@id":"https://www.salesforce.com/blog/#website"},"primaryImageOfPage":{"@id":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/#primaryimage"},"image":{"@id":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/#primaryimage"},"thumbnailUrl":"https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg","datePublished":"2024-05-28T18:08:00+00:00","dateModified":"2024-05-28T18:09:10+00:00","description":"Global ecommerce expansion isn’t easy. Here are five steps any business can take to capture success worldwide.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/#primaryimage","url":"https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg","contentUrl":"https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg","width":"1500","height":"844","caption":"Expanding your ecommerce strategy to any country comes with challenges and complexities. Here’s how to get it right. [Klaus Vedfelt / Getty]"},{"@type":"WebSite","@id":"https://www.salesforce.com/blog/#website","url":"https://www.salesforce.com/blog/","name":"Salesforce","description":"Learn how to get ahead of trends and supercharge professional relationships","publisher":{"@id":"https://www.salesforce.com/blog/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.salesforce.com/blog/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https://www.salesforce.com/blog/#organization","name":"Salesforce","url":"https://www.salesforce.com/blog/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.salesforce.com/blog/#/schema/logo/image/","url":"https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/default.jpg","contentUrl":"https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/default.jpg","width":"1200","height":"630","caption":"Salesforce"},"image":{"@id":"https://www.salesforce.com/blog/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/salesforce","https://x.com/salesforce","https://instagram.com/salesforce","http://www.linkedin.com/company/salesforce","http://www.youtube.com/Salesforce"]},{"@type":"Person","@id":"https://www.salesforce.com/blog/#/schema/person/image/f5ae4d9196bb0f154001441874a2ca8c","name":"Pei En Thong","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.salesforce.com/blog/#/schema/person/image/4a3d6f39de02556b1297270d72b18fc4","url":"https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=128&h=96&crop=1","contentUrl":"https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=128&h=96&crop=1","width":128,"height":96,"caption":"Pei En Thong"},"description":"Pei En Thong is a Sr. Product Marketing Manager for Commerce Cloud, focusing on Checkout and the small-medium business portfolio. She has spent her career diving into many facets of marketing for B2B technology companies of all sizes — from demand generation, to marketing operations, and content strategy. When she’s not working on new messaging or go-to-market strategies, you can find her unwinding by cooking up new recipes or taking long walks with her dog, Thunder.","url":"https://www.salesforce.com/blog/author/pei-en-thong/"}]}</script> <!-- / Yoast SEO Premium plugin. --> <link rel='dns-prefetch' href='//www.salesforce.com' /> <link rel='dns-prefetch' href='//a.sfdcstatic.com' /> <link rel='dns-prefetch' href='//public.tableau.com' /> <link rel='dns-prefetch' href='//cdn.optimizely.com' /> <link rel='dns-prefetch' href='//stats.wp.com' /> <link rel="alternate" type="application/rss+xml" title="Salesforce &raquo; Feed" href="https://www.salesforce.com/blog/feed/" /> <link rel='stylesheet' id='wp-block-library-css' href='https://www.salesforce.com/blog/wp-includes/css/dist/block-library/style.min.css?ver=6.6.2' media='all' /> <style id='co-authors-plus-coauthors-style-inline-css'> .wp-block-co-authors-plus-coauthors.is-layout-flow [class*=wp-block-co-authors-plus]{display:inline} </style> <style id='co-authors-plus-avatar-style-inline-css'> .wp-block-co-authors-plus-avatar :where(img){height:auto;max-width:100%;vertical-align:bottom}.wp-block-co-authors-plus-coauthors.is-layout-flow .wp-block-co-authors-plus-avatar :where(img){vertical-align:middle}.wp-block-co-authors-plus-avatar:is(.alignleft,.alignright){display:table}.wp-block-co-authors-plus-avatar.aligncenter{display:table;margin-inline:auto} </style> <style id='co-authors-plus-image-style-inline-css'> .wp-block-co-authors-plus-image{margin-bottom:0}.wp-block-co-authors-plus-image :where(img){height:auto;max-width:100%;vertical-align:bottom}.wp-block-co-authors-plus-coauthors.is-layout-flow .wp-block-co-authors-plus-image :where(img){vertical-align:middle}.wp-block-co-authors-plus-image:is(.alignfull,.alignwide) :where(img){width:100%}.wp-block-co-authors-plus-image:is(.alignleft,.alignright){display:table}.wp-block-co-authors-plus-image.aligncenter{display:table;margin-inline:auto} </style> <style id='safe-svg-svg-icon-style-inline-css'> .safe-svg-cover{text-align:center}.safe-svg-cover .safe-svg-inside{display:inline-block;max-width:100%}.safe-svg-cover svg{height:100%;max-height:100%;max-width:100%;width:100%} </style> <style id='createwithrani-superlist-block-style-inline-css'> .wp-block-createwithrani-superlist-block{--listItemWidth:var( --wp--custom--superlist-block--list-settings--width,250px );--textColor:var(--wp--custom--superlist-block--color--text,inherit);--linkColor:var(--wp--custom--superlist-block--color--link,inherit);--backgroundColor:var( --wp--custom--superlist-block--color--background,inherit );--fontSize:var( --wp--custom--superlist-block--typography--font-size,inherit );--fontFamily:var( --wp--custom--superlist-block--typography--font-family,inherit );--lineHeight:var( --wp--custom--superlist-block--typography--line-height,inherit );--textTransform:var( --wp--custom--superlist-block--typography--text-transform,inherit );--fontWeight:var( --wp--custom--superlist-block--typography--font-weight,inherit );--margin:var(--wp--custom--superlist-block--spacing--margin,inherit);--padding:var(--wp--custom--superlist-block--spacing--padding,inherit);background-color:var(--backgroundColor);color:var(--textColor);font-family:var(--fontFamily);font-size:var(--fontSize);font-weight:var(--fontWeight);line-height:var(--lineHeight);margin:var(--margin);padding:var(--padding);text-transform:var(--textTransform)}.wp-block-createwithrani-superlist-block a{color:var(--linkColor)}.wp-block-createwithrani-superlist-block.horizontal{-ms-grid-rows:auto;display:-ms-grid;display:grid;gap:2rem;grid-template-columns:repeat(auto-fill,minmax(var(--listItemWidth),1fr));grid-template-rows:auto}.wp-block-createwithrani-superlist-block.none{list-style:none}.wp-block-createwithrani-superlist-block.none li{margin-bottom:0;margin-top:0}.wp-block-createwithrani-superlist-block.is-vertically-aligned-center{align-items:center}.wp-block-createwithrani-superlist-block.is-vertically-aligned-top{align-items:flex-start}.wp-block-createwithrani-superlist-block.is-vertically-aligned-bottom{align-items:flex-end}:not(li)>ul.wp-block-createwithrani-superlist-block{-webkit-padding-start:0;-webkit-margin-start:0;margin-inline-start:0;padding-inline-start:0}:not(li)>ul.wp-block-createwithrani-superlist-block li,ul.wp-block-createwithrani-superlist-block li{flex:1} </style> <style id='createwithrani-superlist-item-style-inline-css'> .wp-block-createwithrani-superlist-item{--textColor:var(--wp--custom--superlist-item--color--text,inherit);--linkColor:var(--wp--custom--superlist-item--color--link,inherit);--backgroundColor:var( --wp--custom--superlist-item--color--background-color,inherit );--fontSize:var(--wp--custom--superlist-item--typography--font-size,inherit);--fontFamily:var( --wp--custom--superlist-item--typography--font-family,inherit );--lineHeight:var( --wp--custom--superlist-item--typography--line-height,inherit );--textTransform:var( --wp--custom--superlist-item--typography--text-transform,inherit );--fontWeight:var( --wp--custom--superlist-item--typography--font-weight,inherit );--margin:var(--wp--custom--superlist-item--spacing--margin,inherit);--padding:var(--wp--custom--superlist-item--spacing--padding,inherit);background-color:var(--backgroundColor);color:var(--textColor);font-family:var(--fontFamily);font-size:var(--fontSize);font-weight:var(--fontWeight);line-height:var(--lineHeight);margin:var(--margin);padding:var(--padding);text-transform:var(--textTransform)}.wp-block-createwithrani-superlist-item a{color:var(--linkColor)} </style> <link rel='stylesheet' id='mediaelement-css' href='https://www.salesforce.com/blog/wp-includes/js/mediaelement/mediaelementplayer-legacy.min.css?ver=4.2.17' media='all' /> <link rel='stylesheet' id='wp-mediaelement-css' href='https://www.salesforce.com/blog/wp-includes/js/mediaelement/wp-mediaelement.min.css?ver=6.6.2' media='all' /> <style id='jetpack-sharing-buttons-style-inline-css'> .jetpack-sharing-buttons__services-list{display:flex;flex-direction:row;flex-wrap:wrap;gap:0;list-style-type:none;margin:5px;padding:0}.jetpack-sharing-buttons__services-list.has-small-icon-size{font-size:12px}.jetpack-sharing-buttons__services-list.has-normal-icon-size{font-size:16px}.jetpack-sharing-buttons__services-list.has-large-icon-size{font-size:24px}.jetpack-sharing-buttons__services-list.has-huge-icon-size{font-size:36px}@media print{.jetpack-sharing-buttons__services-list{display:none!important}}.editor-styles-wrapper .wp-block-jetpack-sharing-buttons{gap:0;padding-inline-start:0}ul.jetpack-sharing-buttons__services-list.has-background{padding:1.25em 2.375em} </style> <style id='global-styles-inline-css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--color--salesforce-blue: #00a1e0;--wp--preset--color--hot-orange-50: #d83a00;--wp--preset--color--orange-50: #a96404;--wp--preset--color--yellow-95: #fef3d9;--wp--preset--color--yellow-50: #a86403;--wp--preset--color--yellow-20: #4f2100;--wp--preset--color--green-95: #ebf7e6;--wp--preset--color--green-50: #2e844a;--wp--preset--color--green-20: #0e3522;--wp--preset--color--teal-50: #0b827c;--wp--preset--color--blue-50: #0176d3;--wp--preset--color--blue-20: #032d60;--wp--preset--color--indigo-50: #5867e8;--wp--preset--color--purple-50: #9050e9;--wp--preset--color--violet-50: #ba01ef;--wp--preset--color--pink-50: #e3066a;--wp--preset--color--red-95: #fef1ee;--wp--preset--color--red-50: #ea001e;--wp--preset--color--red-20: #640103;--wp--preset--color--gray-95: #f3f3f3;--wp--preset--color--gray-90: #e5e5e5;--wp--preset--color--gray-80: #c9c9c9;--wp--preset--color--gray-50: #747474;--wp--preset--color--gray-10: #181818;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--gradient--toc-1: radial-gradient(560px 560px at 90% center, #D7BFF2 40%, transparent), radial-gradient(ellipse at 10% center, #CFE9FE 40%, #fff 60%, transparent);--wp--preset--gradient--toc-2: radial-gradient(550px 550px at 25% center, #D7BFF2 30%, transparent), radial-gradient(ellipse at 90% center, #CFE9FE 40%, #fff 60%, transparent);--wp--preset--gradient--toc-3: radial-gradient(450px 450px at 75% center, #D7BFF2 40%, transparent), radial-gradient(ellipse at 10% center, #CFE9FE 40%, #fff 90%, transparent);--wp--preset--gradient--cl-1: radial-gradient(450px 450px at 80% center, #D7BFF2 40%, transparent), radial-gradient(ellipse at 10% center, #CFE9FE 40%, #fff 90%, transparent);--wp--preset--gradient--cl-2: radial-gradient(600px 600px at 30% 50%, #D7BFF2 40%, transparent), radial-gradient(ellipse at 90% center, #CFE9FE 40%, #fff 70%, transparent);--wp--preset--gradient--cl-3: radial-gradient(450px 450px at 80% center, #D7BFF2 50%, transparent), radial-gradient(ellipse at 20% 60%, #CFE9FE 40%, #fff 90%, transparent);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(body) { margin: 0; }.wp-site-blocks > .alignleft { float: left; margin-right: 2em; }.wp-site-blocks > .alignright { float: right; margin-left: 2em; }.wp-site-blocks > .aligncenter { justify-content: center; margin-left: auto; margin-right: auto; }:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}.is-layout-flow > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}.is-layout-flow > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}.is-layout-flow > .aligncenter{margin-left: auto !important;margin-right: auto !important;}.is-layout-constrained > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}.is-layout-constrained > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}.is-layout-constrained > .aligncenter{margin-left: auto !important;margin-right: auto !important;}.is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){margin-left: auto !important;margin-right: auto !important;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}body{padding-top: 0px;padding-right: 0px;padding-bottom: 0px;padding-left: 0px;}a:where(:not(.wp-element-button)){color: var(--c-text-primary);text-decoration: underline;}:root :where(.wp-element-button, .wp-block-button__link){background-color: #32373c;border-radius: var(--border-radius);border-width: 0;color: var(--wp--preset--color--white);font-family: var(--f-primary);font-size: var(--fs-base);line-height: 1.33;padding-top: var(--btn-vertical-spacing);padding-right: var(--btn-horizontal-spacing);padding-bottom: var(--btn-vertical-spacing);padding-left: var(--btn-horizontal-spacing);text-decoration: none;}:root :where(.wp-element-caption, .wp-block-audio figcaption, .wp-block-embed figcaption, .wp-block-gallery figcaption, .wp-block-image figcaption, .wp-block-table figcaption, .wp-block-video figcaption){color: var(--c-text-body-secondary);font-size: var(--fs-12);letter-spacing: 0.002em;line-height: 1.42;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-salesforce-blue-color{color: var(--wp--preset--color--salesforce-blue) !important;}.has-hot-orange-50-color{color: var(--wp--preset--color--hot-orange-50) !important;}.has-orange-50-color{color: var(--wp--preset--color--orange-50) !important;}.has-yellow-95-color{color: var(--wp--preset--color--yellow-95) !important;}.has-yellow-50-color{color: var(--wp--preset--color--yellow-50) !important;}.has-yellow-20-color{color: var(--wp--preset--color--yellow-20) !important;}.has-green-95-color{color: var(--wp--preset--color--green-95) !important;}.has-green-50-color{color: var(--wp--preset--color--green-50) !important;}.has-green-20-color{color: var(--wp--preset--color--green-20) !important;}.has-teal-50-color{color: var(--wp--preset--color--teal-50) !important;}.has-blue-50-color{color: var(--wp--preset--color--blue-50) !important;}.has-blue-20-color{color: var(--wp--preset--color--blue-20) !important;}.has-indigo-50-color{color: var(--wp--preset--color--indigo-50) !important;}.has-purple-50-color{color: var(--wp--preset--color--purple-50) !important;}.has-violet-50-color{color: var(--wp--preset--color--violet-50) !important;}.has-pink-50-color{color: var(--wp--preset--color--pink-50) !important;}.has-red-95-color{color: var(--wp--preset--color--red-95) !important;}.has-red-50-color{color: var(--wp--preset--color--red-50) !important;}.has-red-20-color{color: var(--wp--preset--color--red-20) !important;}.has-gray-95-color{color: var(--wp--preset--color--gray-95) !important;}.has-gray-90-color{color: var(--wp--preset--color--gray-90) !important;}.has-gray-80-color{color: var(--wp--preset--color--gray-80) !important;}.has-gray-50-color{color: var(--wp--preset--color--gray-50) !important;}.has-gray-10-color{color: var(--wp--preset--color--gray-10) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-salesforce-blue-background-color{background-color: var(--wp--preset--color--salesforce-blue) !important;}.has-hot-orange-50-background-color{background-color: var(--wp--preset--color--hot-orange-50) !important;}.has-orange-50-background-color{background-color: var(--wp--preset--color--orange-50) !important;}.has-yellow-95-background-color{background-color: var(--wp--preset--color--yellow-95) !important;}.has-yellow-50-background-color{background-color: var(--wp--preset--color--yellow-50) !important;}.has-yellow-20-background-color{background-color: var(--wp--preset--color--yellow-20) !important;}.has-green-95-background-color{background-color: var(--wp--preset--color--green-95) !important;}.has-green-50-background-color{background-color: var(--wp--preset--color--green-50) !important;}.has-green-20-background-color{background-color: var(--wp--preset--color--green-20) !important;}.has-teal-50-background-color{background-color: var(--wp--preset--color--teal-50) !important;}.has-blue-50-background-color{background-color: var(--wp--preset--color--blue-50) !important;}.has-blue-20-background-color{background-color: var(--wp--preset--color--blue-20) !important;}.has-indigo-50-background-color{background-color: var(--wp--preset--color--indigo-50) !important;}.has-purple-50-background-color{background-color: var(--wp--preset--color--purple-50) !important;}.has-violet-50-background-color{background-color: var(--wp--preset--color--violet-50) !important;}.has-pink-50-background-color{background-color: var(--wp--preset--color--pink-50) !important;}.has-red-95-background-color{background-color: var(--wp--preset--color--red-95) !important;}.has-red-50-background-color{background-color: var(--wp--preset--color--red-50) !important;}.has-red-20-background-color{background-color: var(--wp--preset--color--red-20) !important;}.has-gray-95-background-color{background-color: var(--wp--preset--color--gray-95) !important;}.has-gray-90-background-color{background-color: var(--wp--preset--color--gray-90) !important;}.has-gray-80-background-color{background-color: var(--wp--preset--color--gray-80) !important;}.has-gray-50-background-color{background-color: var(--wp--preset--color--gray-50) !important;}.has-gray-10-background-color{background-color: var(--wp--preset--color--gray-10) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-salesforce-blue-border-color{border-color: var(--wp--preset--color--salesforce-blue) !important;}.has-hot-orange-50-border-color{border-color: var(--wp--preset--color--hot-orange-50) !important;}.has-orange-50-border-color{border-color: var(--wp--preset--color--orange-50) !important;}.has-yellow-95-border-color{border-color: var(--wp--preset--color--yellow-95) !important;}.has-yellow-50-border-color{border-color: var(--wp--preset--color--yellow-50) !important;}.has-yellow-20-border-color{border-color: var(--wp--preset--color--yellow-20) !important;}.has-green-95-border-color{border-color: var(--wp--preset--color--green-95) !important;}.has-green-50-border-color{border-color: var(--wp--preset--color--green-50) !important;}.has-green-20-border-color{border-color: var(--wp--preset--color--green-20) !important;}.has-teal-50-border-color{border-color: var(--wp--preset--color--teal-50) !important;}.has-blue-50-border-color{border-color: var(--wp--preset--color--blue-50) !important;}.has-blue-20-border-color{border-color: var(--wp--preset--color--blue-20) !important;}.has-indigo-50-border-color{border-color: var(--wp--preset--color--indigo-50) !important;}.has-purple-50-border-color{border-color: var(--wp--preset--color--purple-50) !important;}.has-violet-50-border-color{border-color: var(--wp--preset--color--violet-50) !important;}.has-pink-50-border-color{border-color: var(--wp--preset--color--pink-50) !important;}.has-red-95-border-color{border-color: var(--wp--preset--color--red-95) !important;}.has-red-50-border-color{border-color: var(--wp--preset--color--red-50) !important;}.has-red-20-border-color{border-color: var(--wp--preset--color--red-20) !important;}.has-gray-95-border-color{border-color: var(--wp--preset--color--gray-95) !important;}.has-gray-90-border-color{border-color: var(--wp--preset--color--gray-90) !important;}.has-gray-80-border-color{border-color: var(--wp--preset--color--gray-80) !important;}.has-gray-50-border-color{border-color: var(--wp--preset--color--gray-50) !important;}.has-gray-10-border-color{border-color: var(--wp--preset--color--gray-10) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-toc-1-gradient-background{background: var(--wp--preset--gradient--toc-1) !important;}.has-toc-2-gradient-background{background: var(--wp--preset--gradient--toc-2) !important;}.has-toc-3-gradient-background{background: var(--wp--preset--gradient--toc-3) !important;}.has-cl-1-gradient-background{background: var(--wp--preset--gradient--cl-1) !important;}.has-cl-2-gradient-background{background: var(--wp--preset--gradient--cl-2) !important;}.has-cl-3-gradient-background{background: var(--wp--preset--gradient--cl-3) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='frontend-css' href='https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/css/frontend.css?ver=5eb3cfcc629e2d93f23c' media='all' /> <script src="https://www.salesforce.com/blog/wp-includes/js/dist/hooks.min.js?ver=2810c76e705dd1a53b18" id="wp-hooks-js"></script> <script src="https://www.salesforce.com/blog/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script id="wp-i18n-js-after"> wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); </script> <script src="https://www.salesforce.com/blog/wp-content/client-mu-plugins/salesforce-shared/dist/js/top.js?ver=1725909219" id="salesforce-shared-top-js"></script> <script id="salesforce-shared-bottom-js-extra"> var sfAnalyticsData = {"pageName":"Global Ecommerce: Tips for International Expansion","taxonomy":[{"tagName":"Role:Commerce","tagUuid":"6e4f0ae8-be9b-4fca-86fe-ef151e597809","uuid":"876f1dc7-fb8f-4512-83cb-9a44420f5049"},{"tagName":"Topic:ECommerce|Generative AI","tagUuid":"8610f690-d8d3-40b8-8c39-e23df245a32d|8df10509-587d-4330-995c-7502673a5334","uuid":"e80f5f0b-770c-4149-8dd8-729c9347667c"},{"tagName":"Industry:Retail","tagUuid":"fa89f966-7524-4d62-888e-9f6dd7810d71","uuid":"ad2c8dac-681a-4c3f-84ca-631a0d0d63ba"}]}; </script> <script src="https://www.salesforce.com/blog/wp-content/client-mu-plugins/salesforce-shared/dist/js/bottom.js?ver=1726515755" id="salesforce-shared-bottom-js"></script> <script type="module" src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/navs.js?ver=2.0.0"></script><script src="//public.tableau.com/javascripts/api/tableau-2.min.js?ver=0.1.6" id="tableau-js-js"></script> <script type="text/javascript" id="optimizely-web-script" data-src="https://cdn.optimizely.com/js/23476821247.js?ver=0.1.0" referrerpolicy="no-referrer-when-downgrade" data-handle="optimizely-main"></script><script type="text/javascript" id="optimizely-ga-datalayer-script" data-src="https://www.salesforce.com/blog/wp-content/client-mu-plugins/salesforce-shared/assets/js/lib/optimizely-ga-datalayer.js?ver=1681488072"></script><script type="text/javascript" id="optimizely-gdpr-script" src="https://www.salesforce.com/blog/wp-content/client-mu-plugins/salesforce-shared/dist/js/optimizely-gdpr.js?ver=1725909219"></script><link rel='shortlink' href='https://www.salesforce.com/blog/?p=3185' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.salesforce.com/blog/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.salesforce.com%2Fblog%2Fcommerce-cloud-international-ecommerce-expansion%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.salesforce.com/blog/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.salesforce.com%2Fblog%2Fcommerce-cloud-international-ecommerce-expansion%2F&#038;format=xml" /> <!-- V: NOT SET --> <script type="text/javascript"> window.sfdcBase = window.sfdcBase || {}; if (!sfdcBase.env) window.sfdcBase.env = ({ 'www.salesforce.com': 'PROD', 'www-uat1.salesforce.com': 'UAT', 'www-perf.salesforce.com': 'PERF', 'www-qa1.salesforce.com': 'QA', 'www-int.salesforce.com': 'INT', })[location.hostname] ?? 'PROD'; window.sfdcBase.ssoEnabled=true; var mfePlugin = {"active":true} </script> <style>img#wpstats{display:none}</style> <script type="text/javascript" src="https://static.cloud.coveo.com/coveo.analytics.js/coveoua.js"></script> <script> coveoua("init", "xx24e65ef6-c6f0-4a55-b6b9-e7fd84967788"); coveoua("send", "pageview", { contentIdKey: "@clickableuri", contentIdValue: window.location.href }); </script> <link rel="icon" href="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/cropped-salesforce-icon2-1.png?w=32" sizes="32x32" /> <link rel="icon" href="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/cropped-salesforce-icon2-1.png?w=192" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/cropped-salesforce-icon2-1.png?w=180" /> <meta name="msapplication-TileImage" content="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/cropped-salesforce-icon2-1.png?w=270" /> <style id="wp-custom-css"> .wp-block-salesforce-blog-offer:not(:first-child) { margin-top: 1.5rem; } .wp-block-salesforce-blog-offer:not(:last-child) { margin-bottom: 3.5rem; } form.light .privacy-text p a { --c-text-placeholder: var(--c-salesforce-blue); } @media screen and ( max-width: 47.9375em ) { .hero-v2__image { margin-bottom: 2rem; } .post--hero-bleed .post__sidebar { grid-row-start: 7; } .tax-sf_topic .section-front-description { padding-right: 0; } .tax-sf_topic .section-front-title { padding-right: 0; } } .post--v2 .hero-bleed-container { grid-column: content-start/main-end; } .post--v2 figure.image-bleed-right { margin-right: 0; } .is-style-circular img, .is-style-rounded img { border-radius: 50% !important; } .hub--ai .card--numbered .card__meta { display: none; } .subscribe-wrapper-v2--inline { background-color: #092d60; } .wp-block-salesforce-blog-chapter-checklist__footer { display: none !important; } .wp-block-salesforce-blog-hub-hero__articles-top .wp-block-column .card .card__thumbnail .img-object-fit { padding-bottom: 66.67%; } @media screen and ( max-width: 47.9375em ) { .wp-block-offer__media { margin-top: 32px; } } .chaptered-article figure.wp-block-image.stat-image{ margin-bottom: 0; } .wp-block-salesforce-blog-chapter-checklist__content li:before { top: 0; } .img-no-bottom-margin { margin-bottom: 0 !important; } .wp-block-salesforce-blog-curated-articles.is-style-row .card__thumbnail { height: auto; } .wp-block-salesforce-blog-curated-articles.is-style-row .card__article{ height: 100%; width: 100%; } & .wp-block-salesforce-blog-hub-hero__heading>:first-child.no-max-width { max-width: none; } .wp-block-salesforce-blog-playbook-hero__container { min-height: 330px; position: relative; } @media screen and ( min-width: 64em ) { .wp-block-salesforce-blog-playbook-hero__container { min-height: 540px; }} .wp-block-salesforce-blog-playbook-hero__graphic.use-different-image-mobile .wp-block-salesforce-blog-playbook-hero__graphic-container { bottom: 0; } .wp-block-salesforce-blog-playbook-hero__graphic-desktop, .wp-block-salesforce-blog-playbook-hero__graphic-mobile { height: 100%; } .wp-block-salesforce-blog-playbook-hero__graphic-desktop img, .wp-block-salesforce-blog-playbook-hero__graphic-mobile img { height: 100%; width: auto; } .wp-block-salesforce-blog-chapter-checklist__footer { display: none !important; } .wp-block-table { font-family: Salesforce Sans,helvetica,sans-serif; } .return-banner__wrapper { text-decoration: none; } .is-style-section-heading-alt { margin-bottom: 16px !important; } /* Marketing Hub smaller mobile heading */ @media screen and ( max-width: 47.9375em ) { .wp-block-salesforce-blog-hub-hero__heading .mobile-heading-hub { font-size: 38px; } } </style> <script>(window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch","rua.ceh":"false","rua.ueh":"false","rua.ieh.st":"0"}]);</script> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="NCPYV-VGJPP-N4J93-8HN3B-8B6S3",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"NCPYV-VGJPP-N4J93-8HN3B-8B6S3";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbet4tppfez2g4asa-f-449887659-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"1093204","ak.ai":parseInt("638429",10),"ak.ol":"0","ak.cr":1,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"24dc13","ak.r":6099,"ak.a2":n,"ak.m":"dsca","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":34006,"ak.gh":"124.155.222.78","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"bbr","ak.t":"1732698148","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==xoMj6SK7mjvT9yv7qX6FB7cBY9Soh3E/aDoCfoh53GjZZWRUyOTX0fWxYr43UJi1tFdSr1rRUqnoJlvfgfqb2dxnNFmpDGqi9R92pMPFghErEOhGn8cjCgOg4cCic7tLo53YKSNRvveZnALm7iAwNfaSzyHWrHYSxnUFKDQrObeEHun5qgcx+4yi1AzDvmwpcHUdGgSqTL+cPxa1bI9ZOtdv5IztGZj8SAuuZ5vy73U15Z8KG33aDPSDw1LTslAtbsLpC9uJQV8AR1Vo3XJgNjJtXO7gIp8Sj5mbOnKAyl7nYhQNtynAMPZsPsB7qBNxfn7b7/Y8JxYqUAbdir6nD8CVRU7UT1W3ytbtTu/F6yiPT6LACKqkxRAessGYP9iRYYYP9MSv4oynBIXzzCMJTNu5PSRf7LcWQSe6tQskkfs=","ak.pv":"640","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head> <body class="post-template-default single single-post postid-3185 single-format-standard wp-embed-responsive theme-salesforce-blog has-context-nav cxt-has-fixed-nav post has-primary-topic--ecommerce"> <a href="#main-content" class="screen-reader-text-content"> <div class="screen-reader-container"> Skip to Content </div> </a> <hgf-c360nav id="c360-hgf-nav" search="true" origin="https://wp.sfdcdigital.com/en-us/wp-json" show-region-selector="true" home-href="/" context-nav-enabled="true" locale="us" show-button-main="true" button-override-main-label="Watch Demo" button-override-main-href="https://www.salesforce.com/form/demo/sales/salesblazer/?d=7013y000002m7AgAAI&#038;nc=7013y000002m7AMAAY" button-override-main-target="_blank" button-override-main-variant="trial" > </hgf-c360nav> <script> const navElement = document.getElementById('c360-hgf-nav'); /** * Register events. */ const registerEvents = () => { if (!navElement) { return; } const addTrackingEvent = function (event) { if (event.detail && event.detail.event) { dataLayer.push(event.detail) } }; document.addEventListener("www_track", addTrackingEvent, false); }; registerEvents(); </script> <!-- Google Tag Manager (noscript) --> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WRXS6TH" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <!-- End Google Tag Manager (noscript) --> <div class="context-nav-wrapper"> <hgf-c360contextnav data="{ &quot;isLogoEnabled&quot;:true, &quot;variation&quot;:&quot;static&quot;, &quot;propertyTitle&quot;:{ &quot;label&quot;:&quot;The 360 Blog&quot;, &quot;ariaLabel&quot;:&quot;The 360 Blog&quot;, &quot;url&quot;:&quot;/blog&quot;, &quot;target&quot;:&quot;_self&quot; }, &quot;propertyLogo&quot;:{ &quot;src&quot;:&quot;https://a.sfdcstatic.com/shared/images/c360-nav/mobile_logo.png&quot;, &quot;alt&quot;:&quot;Property&quot; }, &quot;utilityNavigation&quot;: { &quot;ctasecondary&quot;: { &quot;cta&quot;: { &quot;label&quot;: &quot;Newsletter&quot;, &quot;ariaLabel&quot;: &quot;Newsletter&quot;, &quot;url&quot;: &quot;https://www.salesforce.com/form/other/role-based-newsletter/&quot;, &quot;variant&quot;: &quot;secondary&quot;, &quot;target&quot;: &quot;_blank&quot; } } }, &quot;menuGroup&quot;:{ &quot;menuItems&quot;:[ { &quot;ID&quot;:0, &quot;link&quot;:{ &quot;label&quot;:&quot;Top Stories&quot;, &quot;ariaLabel&quot;:&quot;Top Stories&quot;, &quot;url&quot;:&quot;/blog&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:2, &quot;title&quot;:&quot;Roles&quot;, &quot;submenu&quot;:[ { &quot;ID&quot;:5, &quot;menuItems&quot;:[ { &quot;ID&quot;: 34, &quot;link&quot;: { &quot;url&quot;: &quot;https://www.salesforce.com/blog/category/admins/&quot;, &quot;label&quot;: &quot;Admins&quot;, &quot;ariaLabel&quot;: &quot;Admins&quot;, &quot;target&quot;: &quot;_self&quot; } }, { &quot;ID&quot;: 17, &quot;link&quot;: { &quot;url&quot;: &quot;https://www.salesforce.com/blog/category/c-suite/&quot;, &quot;label&quot;: &quot;C-Suite&quot;, &quot;ariaLabel&quot;: &quot;C-Suite&quot;, &quot;target&quot;: &quot;_self&quot; } }, { &quot;ID&quot;: 18, &quot;link&quot;: { &quot;url&quot;: &quot;https://www.salesforce.com/blog/category/commerce/&quot;, &quot;label&quot;: &quot;Commerce&quot;, &quot;ariaLabel&quot;: &quot;Commerce&quot;, &quot;target&quot;: &quot;_self&quot; } }, { &quot;ID&quot;: 35, &quot;link&quot;: { &quot;url&quot;: &quot;https://www.salesforce.com/blog/category/developers/&quot;, &quot;label&quot;: &quot;Developers&quot;, &quot;ariaLabel&quot;: &quot;Developers&quot;, &quot;target&quot;: &quot;_self&quot; } }, { &quot;ID&quot;:21, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/it/&quot;, &quot;label&quot;:&quot;IT&quot;, &quot;ariaLabel&quot;:&quot;IT&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:22, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/marketing/&quot;, &quot;label&quot;:&quot;Marketing&quot;, &quot;ariaLabel&quot;:&quot;Marketing&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:23, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/sales/&quot;, &quot;label&quot;:&quot;Sales&quot;, &quot;ariaLabel&quot;:&quot;Sales&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:24, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/service/&quot;, &quot;label&quot;:&quot;Service&quot;, &quot;ariaLabel&quot;:&quot;Service&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:25, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/small-business/&quot;, &quot;label&quot;:&quot;Small Business&quot;, &quot;ariaLabel&quot;:&quot;Small Business&quot;, &quot;target&quot;:&quot;_self&quot; } } ] } ] }, { &quot;ID&quot;:1, &quot;title&quot;:&quot;Topics&quot;, &quot;submenu&quot;:[ { &quot;ID&quot;:4, &quot;menuItems&quot;:[ { &quot;ID&quot;:7, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/ai/&quot;, &quot;label&quot;:&quot;AI&quot;, &quot;ariaLabel&quot;:&quot;AI&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:10, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/data/&quot;, &quot;label&quot;:&quot;Data&quot;, &quot;ariaLabel&quot;:&quot;Data&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:9, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/customer-relationships/&quot;, &quot;label&quot;:&quot;Customer Relationships&quot;, &quot;ariaLabel&quot;:&quot;Customer Relationships&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:11, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/digital-transformation/&quot;, &quot;label&quot;:&quot;Digital Transformation&quot;, &quot;ariaLabel&quot;:&quot;Digital Transformation&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:12, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/future-of-work/&quot;, &quot;label&quot;:&quot;Future of Work&quot;, &quot;ariaLabel&quot;:&quot;Future of Work&quot;, &quot;target&quot;:&quot;_self&quot; } } ] }, { &quot;ID&quot;:35, &quot;menuItems&quot;:[ { &quot;ID&quot;:13, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/partner-apps-consulting/&quot;, &quot;label&quot;:&quot;Partner Apps and Consulting&quot;, &quot;ariaLabel&quot;:&quot;Partner Apps and Consulting&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:14, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/salesforce-on-salesforce/&quot;, &quot;label&quot;:&quot;Salesforce on Salesforce&quot;, &quot;ariaLabel&quot;:&quot;Salesforce on Salesforce&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:15, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/sustainability/&quot;, &quot;label&quot;:&quot;Sustainability&quot;, &quot;ariaLabel&quot;:&quot;Sustainability&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:16, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/trailblazer/&quot;, &quot;label&quot;:&quot;Trailblazer&quot;, &quot;ariaLabel&quot;:&quot;Trailblazer&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:8, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/business-as-a-platform-for-change/&quot;, &quot;label&quot;:&quot;Business as a Platform for Change&quot;, &quot;ariaLabel&quot;:&quot;Business as a Platform for Change&quot;, &quot;target&quot;:&quot;_self&quot; } } ] } ] }, { &quot;ID&quot;:3, &quot;title&quot;:&quot;Industries&quot;, &quot;submenu&quot;:[ { &quot;ID&quot;:6, &quot;menuItems&quot;:[ { &quot;ID&quot;:26, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/communications/&quot;, &quot;label&quot;:&quot;Communications&quot;, &quot;ariaLabel&quot;:&quot;Communications&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:35, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/education/&quot;, &quot;label&quot;:&quot;Education&quot;, &quot;ariaLabel&quot;:&quot;Education&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:27, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/energy-utilities/&quot;, &quot;label&quot;:&quot;Energy &amp; Utilities&quot;, &quot;ariaLabel&quot;:&quot;Energy &amp; Utilities&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:28, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/financial-services/&quot;, &quot;label&quot;:&quot;Financial Services&quot;, &quot;ariaLabel&quot;:&quot;Financial Services&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:29, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/healthcare-life-sciences/&quot;, &quot;label&quot;:&quot;Healthcare and Life Sciences&quot;, &quot;ariaLabel&quot;:&quot;Healthcare and Life Sciences&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:30, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/manufacturing/&quot;, &quot;label&quot;:&quot;Manufacturing&quot;, &quot;ariaLabel&quot;:&quot;Manufacturing&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:31, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/media-entertainment/&quot;, &quot;label&quot;:&quot;Media&quot;, &quot;ariaLabel&quot;:&quot;Media&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:36, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/nonprofit/&quot;, &quot;label&quot;:&quot;Nonprofit&quot;, &quot;ariaLabel&quot;:&quot;Nonprofit&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:32, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/category/public-sector/&quot;, &quot;label&quot;:&quot;Public Sector&quot;, &quot;ariaLabel&quot;:&quot;Public Sector&quot;, &quot;target&quot;:&quot;_self&quot; } }, { &quot;ID&quot;:33, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/blog/retail/&quot;, &quot;label&quot;:&quot;Retail&quot;, &quot;ariaLabel&quot;:&quot;Retail&quot;, &quot;target&quot;:&quot;_self&quot; } } ] } ] }, { &quot;ID&quot;:34, &quot;link&quot;:{ &quot;url&quot;:&quot;https://www.salesforce.com/news/&quot;, &quot;label&quot;:&quot;Newsroom&quot;, &quot;ariaLabel&quot;:&quot;Newsroom&quot;, &quot;target&quot;:&quot;_self&quot; } } ] } }"></hgf-c360contextnav> </div> <main id="main-content"> <article class="post post--v2 post--article"> <header class="post__header"> <div class="container"> <div class="hero-v2 "> <div class="hero__taxonomies"> <a href="https://www.salesforce.com/blog/category/ecommerce/" class="sf-tag topic topic--ecommerce sf-tag--ecommerce" aria-label="Filed under ECommerce" > ECommerce</a> </div> <h1 class="h2">Global Ecommerce: Tips for International Expansion</h1> <div class="hero-v2__ornaments-container "> <figure class="hero-v2__image"><span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg?w=889" sizes="(min-width: 48em) 500px, 100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/GLobal-Commerce.jpg?w=150&amp;h=84 150w" alt="An illustration of six people walking across a large map of the world: global commerce expansion." loading="eager" fetchpriority="high" /></span><figcaption class="body-3">Expanding your ecommerce strategy to any country comes with challenges and complexities. Here’s how to get it right. [Klaus Vedfelt / Getty]</figcaption></figure> <div class="hero-v2__background"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/hero-legacy-back.png" alt="" fetchpriority="high" loading="eager"/> </div> <div class="hero-v2__foreground"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/hero-legacy-front.png" alt="" fetchpriority="high" loading="eager"/> </div> </div> <h2 class="hero-v2__excerpt">Entering new markets is a great way to increase your revenue and customer base. Follow our steps to achieve international commerce success.</h2><article class="hero-byline hero-byline--1"> <a href="https://www.salesforce.com/blog/author/pei-en-thong/" class="hero-byline__author"> <div class="hero-byline__thumbnail"> <span class="img-object-fit img-object-fit--is-round"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=150" sizes="100px" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg 2846w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=526&amp;h=500 526w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=768&amp;h=730 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=1536&amp;h=1460 1536w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=2048&amp;h=1947 2048w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=150&amp;h=143 150w" alt="" loading="lazy" /></span> </div> <div class="hero-byline__contents"> <h3 class="hero-byline__full-name"> <span class="hero-byline__name">Pei</span> <span class="hero-byline__name">Thong</span> </h3> <div class="hero-byline__meta"> <div class="hero-byline__info"> <time class="hero-byline__date" datetime="2024-05-28">May 28, 2024</time> <span class="hero-byline__reading-time"> 8 min read </span> </div> </div> </div> </a> </article> </div> </div> </header> </div> <div class="post__social post__social--v2 post__social--top post__social--has-title"> <h2 class="screen-reader-mobile-only post__social-title">Share article</h2> <ul class="social-nav social-nav-v2"> <li class="social-nav__item"> <a aria-label="Share on LinkedIn (Opens in a new tab)" href="http://www.linkedin.com/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fblog%2Fcommerce-cloud-international-ecommerce-expansion%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Global%20Ecommerce%3A%20Tips%20for%20International%20Expansion" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none"><path fill="#032D60" d="M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Twitter (Opens in a new tab)" href="https://x.com/intent/tweet?text=Global%20Ecommerce%3A%20Tips%20for%20International%20Expansion&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fblog%2Fcommerce-cloud-international-ecommerce-expansion%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="#032D60" viewBox="0 0 32 32"><path d="M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Facebook (Opens in a new tab)" href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fblog%2Fcommerce-cloud-international-ecommerce-expansion%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="19" height="19" fill="none"><path fill="#032D60" d="M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5" /></svg> </a> </li> <li class="social-nav__item"> <button class="copy-share js-copy-link" aria-label="Copy link to clipboard" href="#" data-clipboard-text='"Global Ecommerce: Tips for International Expansion" https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/' > <svg xmlns="http://www.w3.org/2000/svg" width="20" height="10" fill="none"><path fill="#032D60" d="M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z" /></svg> </button> </li> </ul> </div> <div class="post__content post__content-v2"> <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"> <html><body><p>The benefits of global ecommerce expansion are obvious: Tap into new markets and revenue streams, increase brand awareness, and boost your bottom line. Sounds like a no-brainer, right? The fact is: Global ecommerce can be complex. We surveyed 2,700 commerce leaders and they reported a few steep obstacles. About a quarter of respondents said tax, customs, and cultural sensitivities are <a href="https://www.salesforce.com/form/commerce/state-of-commerce/" target="_blank" rel=" noopener">major challenges</a> to international commerce.</p> <p>If you&rsquo;re considering global ecommerce, these five key steps will help you get started.</p> <h2 class="wp-block-heading" id="h-1-gauge-your-potential-in-different-markets">1. Gauge your potential in different markets</h2> <p>It&rsquo;s easy to find digital transaction volume in a given country, but that&rsquo;s just the starting point. Look deeper: Compare that volume to population size. Check if the digital and logistics capabilities can support more growth. Examine the geopolitical environment to make sure conditions are right. This will ensure that you&rsquo;re using your resources to establish your business in markets that will deliver the best return on investment.</p> <p>It&rsquo;s also critical to understand how well prospective consumers know your brand. If your brand is a relative unknown, factor in the cost, time, and effort of building awareness.</p> <p>This exercise will help determine the markets that will drive the most success for your business:</p> <ul class="wp-block-list"> <li>Search for consumers abroad who know your brand.&nbsp;</li> <li>Capture as many data points as possible.&nbsp;</li> <li>Dig into web tracking data to learn where people browse your site.&nbsp;</li> <li>If you have nontransactional sites in the countries you&rsquo;re considering, analyze traffic volume and trends.&nbsp;</li> <li>Include referrers and social media signals in these markets.</li> </ul> <h2 class="wp-block-heading" id="h-2-come-up-with-a-global-ecommerce-plan-for-payment-and-fulfillment">2. Come up with a global ecommerce plan for payment and fulfillment</h2> <p>Global ecommerce expansion to any country comes with challenges and complexities. Understanding them from the get-go will help you prepare for growth and keep costs to a minimum as you enter new markets. For example, a U.S. retailer looking to expand into Canada needs to consider custom, duty, and taxes.</p> <p>Taxes can be very complex depending on your brand&rsquo;s legal status in certain provinces. Similarly, companies in China face challenges that include performance, data residency compliance, and difficulty integrating with local Chinese platforms. As you expand globally, consider a <a href="https://www.salesforce.com/commerce/" target="_blank" rel=" noopener">commerce platform</a> that can calculate taxes and shipping without having to integrate with a third party. This will be a crucial asset to your global ecommerce strategy.</p> <p>It&rsquo;s most effective to first target a small number of strategic, high-potential-for-growth countries. Fill in remaining markets with a verified third-party international fulfillment service that can plug into your own checkout experience. It&rsquo;s best if the partner you choose can manage all back-end fulfillment on your behalf. Its capabilities should include payments, <a href="https://www.salesforce.com/blog/what-is-order-management/" target="_blank" rel=" noopener">fulfillment</a>, duties, customs, and tax compliance, and it should provide a low-risk option for testing across many markets. If not, these are costs &mdash; and risks &mdash; that your teams will need to manage on its own.</p> <div class="wp-block-group is-style-cluster-content-section-alt has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained"> <div class="alignfull wp-block-salesforce-blog-section-heading"> <h2 class="wp-block-salesforce-blog-section-heading__title"> Resources for Global Ecommerce Expansion </h2> </div> <div class="wp-block-columns is-style-default is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:50%"> <div class="wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex"> <figure class="wp-block-image size-large"><a href="https://www.salesforce.com/form/commerce/state-of-commerce/" target="_blank" rel=" noopener"><img decoding="async" src="https://www.salesforce.com/content/dam/web/en_us/www/images/form/commerce/soc-form-image.png" alt=""></a></figure> <h3 class="wp-block-heading" id="h-explore-growth-strategies-from-2-700-commerce-pros"><a href="https://www.salesforce.com/form/commerce/state-of-commerce/" target="_blank" rel=" noopener">Explore Growth Strategies from 2,700 Commerce Pros</a></h3> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:50%"> <div class="wp-block-group is-style-cluster-content-card is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex"> <figure class="wp-block-image size-large"><a href="https://www.salesforce.com/blog/what-is-inventory-management/" target="_blank" rel=" noopener"><img decoding="async" src="https://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/article/what-is-inventory-management/inventory-management-og.png.transform/card/image.jpg" alt=""></a></figure> <h4 class="wp-block-heading" id="h-get-a-clear-view-of-your-inventory-across-all-locations"><a href="https://www.salesforce.com/blog/what-is-inventory-management/" target="_blank" rel=" noopener">Get a Clear View of Your Inventory Across All Locations</a></h4> </div> <div class="wp-block-group is-style-cluster-content-card is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex"> <figure class="wp-block-image size-large"><a href="https://www.salesforce.com/resources/articles/replatforming-guide/" target="_blank" rel=" noopener"><img decoding="async" src="https://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/rp-og-card-replaforming-playbook.png.transform/card/image.jpg" alt=""></a></figure> <h4 class="wp-block-heading" id="h-ecommerce-replatforming-how-when-and-why-to-migrate"><a href="https://www.salesforce.com/resources/articles/replatforming-guide/" target="_blank" rel=" noopener">Ecommerce Replatforming: How, When, and Why to Migrate</a></h4> </div> <div class="wp-block-group is-style-cluster-content-card is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex"> <figure class="wp-block-image size-large"><a href="https://www.salesforce.com/blog/conversion-rate-optimization/" target="_blank" rel=" noopener"><img decoding="async" src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/04/041924_What-Is-Conversion-Rate-Optimization_-Five-Tips-to-Get-Started_A.jpg?w=768&amp;h=432" alt=""></a></figure> <h4 class="wp-block-heading" id="h-how-to-kickstart-conversion-rate-optimization"><a href="https://www.salesforce.com/blog/conversion-rate-optimization/" target="_blank" rel=" noopener">How to Kickstart Conversion Rate Optimization</a></h4> </div> </div> </div> </div> <h2 class="wp-block-heading" id="h-3-localize-by-market">3. Localize by market</h2> <p>Once you decide there&rsquo;s a market opportunity, immerse yourself in the consumers. Delivering a localized experience goes far beyond site translation, although even that has nuances. A &ldquo;sweater&rdquo; in the U.S. is a &ldquo;jumper&rdquo; in the U.K., for example.</p> <p>Language is the most important consideration for localization. Poor translation can be a major hindrance to conversion on foreign sites. Other factors include different address formats and varied checkout preferences. Thanks to large language models and generative AI, this can be made much more efficient and painless. For instance, generative page designers can help you create new webpages for different geographical locations in seconds with simple, conversational building tools. You can also use <a href="https://www.salesforce.com/blog/AI-in-ecommerce/" target="_blank" rel=" noopener">generative AI</a> tools to write localized product descriptions.</p> <p>Another key to painless localization is multi-site management. Updating multiple localized websites can be extremely time consuming if you have to manage each site and codebase on its own. The right commerce platform will make this easy by allowing you to use the same codebase across multiple sites. Imagine you have five different localized sites and you want to create a new promotion on all of them. With multi-site management and reusable components, you&rsquo;d only have to make the change to your codebase once, and the experience would be updated everywhere.</p> <p>Identifying popular <a href="https://www.salesforce.com/resources/articles/social-commerce/" target="_blank" rel=" noopener">social channels</a> in your target region is another key factor. For example, social media has been the main channel for ecommerce in China for several years, but the platforms commonly used in China are not available in the U.S. With social commerce on the rise, it&rsquo;s important to understand the intricacies of social platforms in different regions.</p> <p>Finally, campaigns may need a local makeover, too. Some countries start end-of-season sales earlier than others. And weather conditions in different hemispheres trigger the need for different clothing.</p> <h3 class="wp-block-heading" id="h-your-localization-checklist">Your localization checklist</h3> <ul class="wp-block-list"> <li>Decide on your approach for campaigns and promotions. Is it one-size-fits-all or country-specific?</li> <li>Consider your product catalog and inventory mix. Does one central warehouse sell the same products across all targeted countries or are there exclusive products per country?</li> <li>Develop your pricing strategy. Will the item price be the same across regions?</li> <li>Determine the shape and size of your teams. Will you have individual teams in the respective countries? What will be their size and level of web management skills?</li> <li>Identify social media platforms and trends prevalent in the region you&rsquo;re targeting.</li> </ul> <div class="wp-block-salesforce-blog-trending-articles"> <header class="wp-block-salesforce-blog-trending-articles__header"> <h2 class="wp-block-salesforce-blog-trending-articles__title">Trending Articles</h2> </header> <a href="https://www.salesforce.com/blog/outreach-marketing-use-cases-generative-ai/" class="wp-block-salesforce-blog-trending-article"> <div class="wp-block-salesforce-blog-trending-article__thumbnail"> <span class="img-object-fit"><img decoding="async" src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/03/3-Ways-Generative-AI-Will-Help-Marketers-Connect-With-Customers-1351881144-1.png?w=889&amp;quality=80" sizes="(min-width: 48em) 500px, 100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/03/3-Ways-Generative-AI-Will-Help-Marketers-Connect-With-Customers-1351881144-1.png 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/03/3-Ways-Generative-AI-Will-Help-Marketers-Connect-With-Customers-1351881144-1.png?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/03/3-Ways-Generative-AI-Will-Help-Marketers-Connect-With-Customers-1351881144-1.png?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/03/3-Ways-Generative-AI-Will-Help-Marketers-Connect-With-Customers-1351881144-1.png?w=150&amp;h=84 150w" alt="Productivity icons like email and chat on an illustration of a laptop with a blue background" loading="lazy"></span> </div> <div class="wp-block-salesforce-blog-trending-article__content"> <h3 class="wp-block-salesforce-blog-trending-article__content--title"> 3 Ways Generative AI Will Help Marketers Connect With Customers </h3> <p class="wp-block-salesforce-blog-trending-article__content--text trending-article__content--font-size-small"> 3 min read </p> </div> </a> <a href="https://www.salesforce.com/blog/learn-ai-skills-on-trailhead/" class="wp-block-salesforce-blog-trending-article"> <div class="wp-block-salesforce-blog-trending-article__thumbnail"> <span class="img-object-fit"><img decoding="async" src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/06/2023-06-Blog-Banner-AIbadges-1500x844.V1.png?w=889&amp;quality=80" sizes="(min-width: 48em) 500px, 100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/06/2023-06-Blog-Banner-AIbadges-1500x844.V1.png 1280w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/06/2023-06-Blog-Banner-AIbadges-1500x844.V1.png?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/06/2023-06-Blog-Banner-AIbadges-1500x844.V1.png?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/06/2023-06-Blog-Banner-AIbadges-1500x844.V1.png?w=150&amp;h=84 150w" alt="Illustrating of Einstein character surrounded by 3 Trailhead badges for AI skills" loading="lazy"></span> </div> <div class="wp-block-salesforce-blog-trending-article__content"> <h3 class="wp-block-salesforce-blog-trending-article__content--title"> Learn AI Skills on Trailhead </h3> <p class="wp-block-salesforce-blog-trending-article__content--text trending-article__content--font-size-small"> 12 min read </p> </div> </a> </div> <h2 class="wp-block-heading" id="h-4-determine-the-right-payment-strategy">4. Determine the right payment strategy</h2> <p>Payment strategies and taxes are two of the most complex factors affecting a global ecommerce expansion. Less than half <a href="https://www.salesforce.com/form/commerce/state-of-commerce/" target="_blank" rel=" noopener">(43%) of organizations</a> can always accept foreign currency payments and 38% of commerce leaders say shopper payment localization is an obstacle. Tackle these locally based on legislation, diversity of payment types, and consumer preferences.</p> <p>Analyze your target market to understand and offer the best payment mix. For example, many consumers in the Latin American market use a payment system called DineroMail. After making a purchase, shoppers are directed to a DineroMail site. They print out a payment slip, then take it to an OXXO or 7-Eleven to make their purchase. If you sell in Europe, you&rsquo;ll need to take into account the varied payment methods by country. For example, SEPA (or the Single Euro Payments Area) allows cashless euro payments anywhere in the eurozone, but each country has its own unique methods &mdash; like iDeal in the Netherlands.</p> <p>To navigate various payment strategies, you&rsquo;ll want to work with an <a href="https://www.salesforce.com/commerce/" target="_blank" rel=" noopener">ecommerce platform</a> that can natively support payment and currency plug-ins from all leading providers. This makes it easy to quickly launch relevant payment methods in the country or region of your choice. Customers can pay in their local currency using their preferred payment method.</p> <p>Brands also need to consider capture and settle when it comes to foreign payments. During the investment phase of your expansion, you can spend money on currency exchange fees if you pay local partners and employees in local currency but settle digital revenue in your home country.</p> <p>In some countries, things get more complex due to internet and consumer regulations. In others, you may face volatile currency. If you&rsquo;re going to price in local currency but want to capitalize in your home market, watch exchange rates carefully. You may even consider evaluating risks and potential insurance options.</p> <p>On top of that, you may need to establish a local bank account abroad. Be sure to complete the entire application process as early as possible so all systems are in place when your site is ready to launch. Additionally, set up merchant accounts in the regions you will transact in and make sure your payment providers allow you to do so.</p> <h2 class="wp-block-heading" id="h-5-choose-the-right-partners-for-your-global-ecommerce-efforts">5. Choose the right partners for your global ecommerce efforts</h2> <p>Brands may want to use a <a href="https://www.salesforce.com/blog/mvp-ecommerce/" target="_blank" rel=" noopener">minimum viable product approach</a> to fast-track a global ecommerce expansion. Companies might consider working with existing vendors as a low-risk option to test markets. Before contracting with new partners, check existing third-party logistics providers (3PL). A payment gateway in Europe may also support payments in Latin America. Run a full assessment with all vendors to determine their capabilities.</p> <p>Make sure all 3PLs meet local requirements. For example, can your CMS handle European umlauts and Asian characters? There are a million things that can trip up your launch, frustrate your customers, or put a dent in your plans.</p> <h2 class="wp-block-heading" id="h-get-started-with-global-ecommerce">Get started with global ecommerce</h2> <p>Expanding into new markets is a great way for your business to grow your revenue and customer base. A <a href="https://www.salesforce.com/commerce/" target="_blank" rel=" noopener">flexible, scalable commerce platform</a> is key to finding success in new regions across the globe. Your ecommerce solution should make it easy to create and manage local site instances, as well as deploy localized marketing messages and promotions, global content strategies, custom price lists, and more. This is the beating heart of any successful global ecommerce approach.</p> <div class="layout-five wp-block-salesforce-blog-offer"> <div class="wp-block-offer__wrapper"> <div class="wp-block-offer__content"> <h2 class="wp-block-offer__title">On the road to international expansion?</h2> <p class="wp-block-offer__description">Don&rsquo;t leave home without our map to global commerce success. Check out our tips and best practices.</p> <div class="wp-block-button"> <a class="wp-block-button__link" target="_blank" href="https://www.salesforce.com/form/commerce/conf/discover-your-global-commerce-opportunity?leadcreated=true&amp;redirect=true&amp;sfuuid=e18bab3c-9e0d-4b3e-914e-3338b5685f86&amp;chapter=&amp;d=70130000000sUVq&amp;player=&amp;nc=7010M0000029iBaQAI&amp;videoId=&amp;playlistId=">Get the guide</a> </div> </div> <div class="wp-block-offer__media"> </div> </div> <!-- Standard Illustration --> <img decoding="async" class="wp-block-offer__graphics wp-block-offer__illustration" src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/offer-block/offer-illustration-layout-five.png" alt=""> <!-- Small Accent Illustration --> <img decoding="async" class="wp-block-offer__graphics wp-block-offer__accent" src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/offer-block/offer-accent-layout-five.png" alt=""> <!-- Left Side Illustration --> <!-- Cloud Illustration --> <img decoding="async" class="wp-block-offer__graphics wp-block-offer__cloud" src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/offer-block/offer-cloud-layout-five.png" alt=""> </div> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"NRJS-d1aad62634166c22251","applicationID":"757607623","transactionName":"ZFJQZEdYV0AFVRUNXl0Yc1NBUFZdS0UIClZfUg==","queueTime":0,"applicationTime":215,"atts":"SBVTEg9CRE4=","errorBeacon":"bam.nr-data.net","agent":""}</script><link rel="stylesheet" type="text/css" href="/jByD50WKD/n5kGr/gsNw/V2V5/fG81LQ/F2/RzVw1HRRdY"> <script src="/jByD50WKD/n5kGr/gsNw/V2V5/fG81LQ/Cl/siUARwIkQo" async defer></script> <div id="sec-overlay" style="display:none;"> <div id="sec-container"> </div> </div></body></html> </div> <div class="post__social post__social--v2 post__social--has-title post__social--bottom"> <h2 class="screen-reader-mobile-only post__social-title">Share article</h2> <ul class="social-nav social-nav-v2"> <li class="social-nav__item"> <a aria-label="Share on LinkedIn (Opens in a new tab)" href="http://www.linkedin.com/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fblog%2Fcommerce-cloud-international-ecommerce-expansion%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Global%20Ecommerce%3A%20Tips%20for%20International%20Expansion" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none"><path fill="#032D60" d="M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Twitter (Opens in a new tab)" href="https://x.com/intent/tweet?text=Global%20Ecommerce%3A%20Tips%20for%20International%20Expansion&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fblog%2Fcommerce-cloud-international-ecommerce-expansion%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="#032D60" viewBox="0 0 32 32"><path d="M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Facebook (Opens in a new tab)" href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fblog%2Fcommerce-cloud-international-ecommerce-expansion%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="19" height="19" fill="none"><path fill="#032D60" d="M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5" /></svg> </a> </li> <li class="social-nav__item"> <button class="copy-share js-copy-link" aria-label="Copy link to clipboard" href="#" data-clipboard-text='"Global Ecommerce: Tips for International Expansion" https://www.salesforce.com/blog/commerce-cloud-international-ecommerce-expansion/' > <svg xmlns="http://www.w3.org/2000/svg" width="20" height="10" fill="none"><path fill="#032D60" d="M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z" /></svg> </button> </li> </ul> </div> <div class="post__sidebar"> <div class="justforyou justforyou--right-rail"> <header class="justforyou__header"> <h2 class="justforyou__title">Just For You</h2> </header> <div class="justforyou__list"> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/average-order-value/" class="card__thumbnail" aria-label="Read Average Order Value: 10 Practical Ways to Increase Cart Size" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/06/Average-Order-Value.jpeg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="225px" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/06/Average-Order-Value.jpeg 512w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/06/Average-Order-Value.jpeg?w=150&amp;h=84 150w" alt="Illustration of a man looking at a graph representing increased AOV." loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/average-order-value/" target="_self"> Average Order Value: 10 Practical Ways to Increase Cart Size </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 13 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/retail-industry-trends/" class="card__thumbnail" aria-label="Read Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/042624_Retail-Trends-SEO-blog_A-1.jpeg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="225px" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/042624_Retail-Trends-SEO-blog_A-1.jpeg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/042624_Retail-Trends-SEO-blog_A-1.jpeg?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/042624_Retail-Trends-SEO-blog_A-1.jpeg?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/042624_Retail-Trends-SEO-blog_A-1.jpeg?w=150&amp;h=84 150w" alt="A woman with cash in hand stands next to a retailer’s website, ready to shop the latest retail trends." loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/retail-industry-trends/" target="_self"> Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 10 min read</span> </div> </div> </article> </div> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/justforyou-bushes.png" alt="" class="justforyou__graphic justforyou__graphic--bushes"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/justforyou-butterfly-alt.png" alt="" class="justforyou__graphic justforyou__graphic--butterfly-alt"> </div> </div> <div class="related-topics"> <h2 class="related-topics__title">Explore related content by topic</h2> <ul class="topic-list"> <li> <a class="label-secondary" href="https://www.salesforce.com/blog/category/commerce/" aria-label="Filed under Commerce" > Commerce </a> </li> <li> <a class="label-secondary" href="https://www.salesforce.com/blog/category/ecommerce/" aria-label="Filed under ECommerce" > ECommerce </a> </li> <li> <a class="label-secondary" href="https://www.salesforce.com/blog/category/generative-ai/" aria-label="Filed under Generative AI" > Generative AI </a> </li> <li> <a class="label-secondary" href="https://www.salesforce.com/blog/category/retail/" aria-label="Filed under Retail" > Retail </a> </li> </ul> </div> <div class="author-section author-section--1" id="author-section"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/author-section-cloud.png" alt="" class="author-section__graphics author-section__cloud"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/author-section-parks.png" alt="" class="author-section__graphics author-section__parks"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/author-section-bushes.png" alt="" class="author-section__graphics author-section__bushes"> <div class="author-section__author author-section__author--1"> <div class="author-section__image-name"> <div class="author-section__image"> <span class="img-object-fit img-object-fit--is-round"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=150&#038;quality=60" sizes="56px" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg 2846w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=526&amp;h=500 526w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=768&amp;h=730 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=1536&amp;h=1460 1536w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=2048&amp;h=1947 2048w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/05/Headshot-copy.jpg?w=150&amp;h=143 150w" alt="" loading="lazy" /></span> </div> <div class="author-section__name-title"> <span class="author-section__display-name">Pei Thong</span> <span class="author-section__job-title">Sr. Product Marketing Manager</span> </div> </div> <p class="author-section__description"> Pei En Thong is a Sr. Product Marketing Manager for Commerce Cloud, focusing on Checkout and the small-medium business portfolio. She has spent her career diving into many facets of marketing for B2B technology companies of all sizes — from demand generation, to marketing operations, and content<span class="author-section__ellipses" aria-hidden="true">...</span> <a href="#" class="author-section__read-more"> Read More </a> <span class="author-section__description author-section__description--more" aria-hidden="true"> strategy. When she’s not working on new messaging or go-to-market strategies, you can find her unwinding by cooking up new recipes or taking long walks with her dog, Thunder.</span> </p> <a href="https://www.salesforce.com/blog/author/pei-en-thong/" class="author-section__cta has-right-arrow cta-small"> <span> More by Pei </span> <svg xmlns="http://www.w3.org/2000/svg" width="18" height="16" fill="none" stroke="#032e61" stroke-width="2"><path d="M10 2.343 15.657 8 10 13.657M1.092 8H13.91" /></svg> </a> </div> </div> </article> <div class="wp-block-salesforce-blog-newsletter-signup prevent-bottombar-overlap layout" > <h2 class="wp-block-salesforce-blog-newsletter-signup__title"> Get the latest articles in your inbox. </h2> <button name="Subscribe" class="wp-block-salesforce-blog-newsletter-signup__submit btn btn-lg btn-primary form-subscribe-modal-open"> Sign up now </button> </div> <div class="justforyou justforyou--bottom"> <div class="container justforyou__wrapper"> <header class="justforyou__header"> <h2 class="justforyou__title"> Just For You </h2> </header> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/justforyou-cloud-one.png" alt="" class="justforyou__graphic justforyou__graphic--cloud-one"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/justforyou-cloud-two.png" alt="" class="justforyou__graphic justforyou__graphic--cloud-two"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/justforyou-cloud-three.png" alt="" class="justforyou__graphic justforyou__graphic--cloud-three"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/justforyou-cloud-two.png" alt="" class="justforyou__graphic justforyou__graphic--cloud-four"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/justforyou-butterfly.png" alt="" class="justforyou__graphic justforyou__graphic--butterfly-one"> <img src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/justforyou-butterfly.png" alt="" class="justforyou__graphic justforyou__graphic--butterfly-two"> <!-- Related Posts Row One --> <div class="justforyou__grid"> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/conversion-rate-optimization/" class="card__thumbnail" aria-label="Read What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/04/041924_What-Is-Conversion-Rate-Optimization_-Five-Tips-to-Get-Started_A.jpg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/04/041924_What-Is-Conversion-Rate-Optimization_-Five-Tips-to-Get-Started_A.jpg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/04/041924_What-Is-Conversion-Rate-Optimization_-Five-Tips-to-Get-Started_A.jpg?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/04/041924_What-Is-Conversion-Rate-Optimization_-Five-Tips-to-Get-Started_A.jpg?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/04/041924_What-Is-Conversion-Rate-Optimization_-Five-Tips-to-Get-Started_A.jpg?w=150&amp;h=84 150w" alt="Image depicting empty-handed visitors entering a website, then leaving with shopping bags in-hand, signifying conversion and purchases" loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/conversion-rate-optimization/" target="_self"> What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 13 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/shopping-index-retail-data/" class="card__thumbnail" aria-label="Read Retailers See Shoppers Saving for Big Moments Later This Year" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/04/GettyImages-1202231699-1.jpg_draft_1.jpeg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/04/GettyImages-1202231699-1.jpg_draft_1.jpeg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/04/GettyImages-1202231699-1.jpg_draft_1.jpeg?w=1000&amp;h=500 1000w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/04/GettyImages-1202231699-1.jpg_draft_1.jpeg?w=768&amp;h=384 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/04/GettyImages-1202231699-1.jpg_draft_1.jpeg?w=150&amp;h=75 150w" alt="Illustration of people interacting with retail data on device screens" loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/shopping-index-retail-data/" target="_self"> Retailers See Shoppers Saving for Big Moments Later This Year </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 8 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/ecommerce-seo/" class="card__thumbnail" aria-label="Read Ecommerce SEO: How to Get More Organic Traffic to Your Online Store" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/03/030724_How-to-Drive-Organic-Traffic-to-Your-Online-Store.jpg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/03/030724_How-to-Drive-Organic-Traffic-to-Your-Online-Store.jpg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/03/030724_How-to-Drive-Organic-Traffic-to-Your-Online-Store.jpg?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/03/030724_How-to-Drive-Organic-Traffic-to-Your-Online-Store.jpg?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/03/030724_How-to-Drive-Organic-Traffic-to-Your-Online-Store.jpg?w=150&amp;h=84 150w" alt="Charts and graphs depicting an optimized ecommerce website showing up in search engines" loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/ecommerce-seo/" target="_self"> Ecommerce SEO: How to Get More Organic Traffic to Your Online Store </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 15 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/define-headless-commerce/" class="card__thumbnail" aria-label="Read What Is Headless Commerce — And Why Is It So Popular?" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/030124_Headless-Commerce-Definition.jpg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/030124_Headless-Commerce-Definition.jpg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/030124_Headless-Commerce-Definition.jpg?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/030124_Headless-Commerce-Definition.jpg?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/030124_Headless-Commerce-Definition.jpg?w=150&amp;h=84 150w" alt="Various commerce capabilities (order management, storefront, and payments) that can be more easily configured with headless commerce" loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/define-headless-commerce/" target="_self"> What Is Headless Commerce — And Why Is It So Popular? </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 10 min read</span> </div> </div> </article> </div> <!-- Related Posts Row Two --> <div class="justforyou__grid js-show-more" data-show-more-label="Show More"> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/what-is-conversational-commerce/" class="card__thumbnail" aria-label="Read What Is Conversational Commerce? AI Has Entered the Chat" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/What-Is-Conversational-Commerce.jpg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/What-Is-Conversational-Commerce.jpg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/What-Is-Conversational-Commerce.jpg?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/What-Is-Conversational-Commerce.jpg?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/What-Is-Conversational-Commerce.jpg?w=150&amp;h=84 150w" alt="Illustration showing a woman wearing a pink sweater, pink skirt, and tall brown boots while looking at her phone. The image of her phone screen shows that she&#039;s interacting with a digital assistant and asking questions about which pair of headphones she should purchase." loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/what-is-conversational-commerce/" target="_self"> What Is Conversational Commerce? AI Has Entered the Chat </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 13 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/what-is-order-management/" class="card__thumbnail" aria-label="Read What Is Order Management — And Why Should You Care?" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Order-management-3.jpg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Order-management-3.jpg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Order-management-3.jpg?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Order-management-3.jpg?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Order-management-3.jpg?w=150&amp;h=84 150w" alt="An illustration of a yellow truck and a stack of boxes next to a laptop computer showing package tracking information: what is order management" loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/what-is-order-management/" target="_self"> What Is Order Management — And Why Should You Care? </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 9 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/what-is-a-cdp/" class="card__thumbnail" aria-label="Read A CDP Is a Powerful Tool — Here’s How To Make It Work for You" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/What_is_CDP.jpg?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/What_is_CDP.jpg 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/What_is_CDP.jpg?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/What_is_CDP.jpg?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2019/10/What_is_CDP.jpg?w=150&amp;h=84 150w" alt="An illustration of a woman working on a laptop, her data possibly being housed in a consumer data platform." loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/what-is-a-cdp/" target="_self"> A CDP Is a Powerful Tool — Here’s How To Make It Work for You </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 9 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/blog/secure-shopping/" class="card__thumbnail" aria-label="Read Keep Your B2C Commerce Platform Secure During Peak Shopping Seasons" tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Frame-1-12.png?w=128&#038;h=96&#038;crop=1&#038;quality=75" sizes="100vw" srcset="https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Frame-1-12.png 1500w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Frame-1-12.png?w=889&amp;h=500 889w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Frame-1-12.png?w=768&amp;h=432 768w, https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/02/Frame-1-12.png?w=150&amp;h=84 150w" alt="Illustration of girl shopping / Keep Your B2C Commerce Platform Secure During Peak Shopping Seasons" loading="lazy" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/blog/secure-shopping/" target="_self"> Keep Your B2C Commerce Platform Secure During Peak Shopping Seasons </a> </h2> </header> <div class="card__meta"> <span class="read-time"> 4 min read</span> </div> </div> </article> </div> </div> </div> </main> <div id="js-sf-toast" class="sf-toast"> <img class="sf-toast__bg-illustration" src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/subscribe-cloud.png" alt /> <div class="sf-toast__wrapper"> <div class="sf-toast__text"> <p>Get the latest articles in your inbox.</p> </div> <div class="sf-toast__cta"> <button id="js-sf-toast-cta" name="Subscribe" class="btn btn-primary form-subscribe-modal-open">Sign up now</button> </div> </div> <button id="js-sf-toast-close" class="sf-toast__close" aria-label="close subscribe form" aria-hidden="true" tabindex="-1"> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 15 15" aria-hidden="true"><path stroke="#032D60" stroke-width="2" d="m1 1 13 13m0-13L1 14" /></svg> <span class="screen-reader-text">Close</span> </button> </div> <div class="form-subscribe-modal"> <div class="subscribe-wrapper-v2"> <img class="subscribe__park-illustration subscribe__park-illustration--primary" src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/subscribe-cloud-left.png" alt/> <img class="subscribe__park-illustration subscribe__park-illustration--secondary" src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/subscribe-cloud-right.png" alt/> <header class="subscribe-header-v2"> <h2 class="subscribe-header__title"> Get the latest articles in your inbox. </h2> </header> <div class="subscribe-form-container-v2"> <form name="reg_form" class="reg_form light subscribe-form__form" data-has-segments="true" method="post"> <input type="hidden" name="skipForm" value="false"> <input type="hidden" name="mcloudFormName" value="subscriptionsubscribe"> <input type="hidden" name="conf_page" value="/form/conf/thank-you"> <input type="hidden" name="FormCampaignId" value="null"> <input type="hidden" name="Lead.Primary_Product_Interest__c" value="Multi-Product"> <input type="hidden" name="DriverCampaignId" value="70130000000sUVq"> <input class="screen-reader-hidden" type="text" name="Region__c" autocomplete="off" tabindex="-1" aria-hidden="true" aria-label="Region c"> <div role="group" aria-label="Valid Form Check"> <input class="screen-reader-hidden" type="checkbox" name="validForm" tabindex="-1" aria-hidden="true" aria-label="validForm"> </div> <input type="hidden" name="UserFirstName" value="0"> <input type="hidden" name="UserLastName" value="0"> <input type="hidden" name="subname" value="RBNBlog"> <input type="hidden" name="NewsletterFilter"> <input type="hidden" name="substatus" value="explicit"> <div role="group" aria-label="Newsletter Selection" class="subscribe-segment-selection"> <div class="subscribe-segments"> <div class="field subscribe-segment__field"> <label class="subscribe-segment" for="blogOption"> <div class="subscribe-segment__body"> <h3 class="h6 subscribe-segment__title">360 Highlights</h3> <div class="subscribe-segment__checkbox"> <input type="checkbox" name="blogOption" id="blogOption" value="true" class="segment-checkbox" checked='checked' /> <span class="subscribe-segment__label">Selected</span> </div> </div> </label> </div> <div class="field subscribe-segment__field"> <label class="subscribe-segment" for="c-suite"> <div class="subscribe-segment__body"> <h3 class="h6 subscribe-segment__title">C-Suite</h3> <div class="subscribe-segment__checkbox"> <input type="checkbox" name="c-suite" id="c-suite" value="true" class="segment-checkbox" /> <span class="subscribe-segment__label">Selected</span> </div> </div> </label> </div> <div class="field subscribe-segment__field"> <label class="subscribe-segment" for="it"> <div class="subscribe-segment__body"> <h3 class="h6 subscribe-segment__title">IT</h3> <div class="subscribe-segment__checkbox"> <input type="checkbox" name="it" id="it" value="true" class="segment-checkbox" /> <span class="subscribe-segment__label">Selected</span> </div> </div> </label> </div> <div class="field subscribe-segment__field"> <label class="subscribe-segment" for="commerce"> <div class="subscribe-segment__body"> <h3 class="h6 subscribe-segment__title">Commerce</h3> <div class="subscribe-segment__checkbox"> <input type="checkbox" name="commerce" id="commerce" value="true" class="segment-checkbox" /> <span class="subscribe-segment__label">Selected</span> </div> </div> </label> </div> <div class="field subscribe-segment__field"> <label class="subscribe-segment" for="marketing"> <div class="subscribe-segment__body"> <h3 class="h6 subscribe-segment__title">Marketing</h3> <div class="subscribe-segment__checkbox"> <input type="checkbox" name="marketing" id="marketing" value="true" class="segment-checkbox" /> <span class="subscribe-segment__label">Selected</span> </div> </div> </label> </div> <div class="field subscribe-segment__field"> <label class="subscribe-segment" for="serviceSupport"> <div class="subscribe-segment__body"> <h3 class="h6 subscribe-segment__title">Service</h3> <div class="subscribe-segment__checkbox"> <input type="checkbox" name="serviceSupport" id="serviceSupport" value="true" class="segment-checkbox" /> <span class="subscribe-segment__label">Selected</span> </div> </div> </label> </div> <div class="field subscribe-segment__field"> <label class="subscribe-segment" for="sales"> <div class="subscribe-segment__body"> <h3 class="h6 subscribe-segment__title">Sales</h3> <div class="subscribe-segment__checkbox"> <input type="checkbox" name="sales" id="sales" value="true" class="segment-checkbox" /> <span class="subscribe-segment__label">Selected</span> </div> </div> </label> </div> </div> <input type="checkbox" name="segmentSelected" value="true" class="segments-selected-checkbox" id="segment-selection_modal" data-error-id="segment-selection_modal" style="display: none" /> <span class="error-msg body-fine" id="segment-selection-errMsg_modal"> Please select at least one newsletter. </span> </div> <div class="subscribe-form__contact-fields"> <div class="subscribe__fields"> <div class="field"> <input class="subscribe__field-info" data-error-id="UserEmail-errMsg_modal" id="UserEmail_modal" type="email" name="UserEmail" placeholder="Email" required> <label class="screen-reader-text" for="UserEmail_modal">Email</label> <span class="error-msg body-fine" id="UserEmail-errMsg_modal">Enter a valid e-mail address</span> </div> <div class="field field--grow"> <select class="subscribe__field-info" data-error-id="CompanyCountry-errMsg_modal" id="CompanyCountry_modal" name="CompanyCountry" aria-describedby="CompanyCountry-errMsg" autocomplete="country-name" required> <option selected="" value="" label="Select your country">Select your country</option> <option value="US" label="United States">United States</option> <option value="AF" label="Afghanistan">Afghanistan</option> <option value="AL" label="Albania">Albania</option> <option value="DZ" label="Algeria">Algeria</option> <option value="AS" label="American Samoa">American Samoa</option> <option value="AD" label="Andorra">Andorra</option> <option value="AI" label="Anguilla">Anguilla</option> <option value="AQ" label="Antarctica">Antarctica</option> <option value="AG" label="Antigua And Barbuda">Antigua And Barbuda</option> <option value="AR" label="Argentina">Argentina</option> <option value="AM" label="Armenia">Armenia</option> <option value="AW" label="Aruba">Aruba</option> <option value="AU" label="Australia">Australia</option> <option value="AT" label="Austria">Austria</option> <option value="AZ" label="Azerbaijan">Azerbaijan</option> <option value="BS" label="Bahamas, The">Bahamas, The</option> <option value="BH" label="Bahrain">Bahrain</option> <option value="BD" label="Bangladesh">Bangladesh</option> <option value="BB" label="Barbados">Barbados</option> <option value="BY" label="Belarus">Belarus</option> <option value="BZ" label="Belize">Belize</option> <option value="BE" label="Belgium">Belgium</option> <option value="BJ" label="Benin">Benin</option> <option value="BM" label="Bermuda">Bermuda</option> <option value="BT" label="Bhutan">Bhutan</option> <option value="BO" label="Bolivia">Bolivia</option> <option value="BV" label="Bouvet Is">Bouvet Is</option> <option value="BA" label="Bosnia and Herzegovina">Bosnia and Herzegovina</option> <option value="BW" label="Botswana">Botswana</option> <option value="BR" label="Brazil">Brazil</option> <option value="IO" label="British Indian Ocean Territory">British Indian Ocean Territory</option> <option value="BN" label="Brunei">Brunei</option> <option value="BG" label="Bulgaria">Bulgaria</option> <option value="BF" label="Burkina Faso">Burkina Faso</option> <option value="BI" label="Burundi">Burundi</option> <option value="KH" label="Cambodia">Cambodia</option> <option value="CM" label="Cameroon">Cameroon</option> <option value="CA" label="Canada">Canada</option> <option value="CV" label="Cape Verde">Cape Verde</option> <option value="KY" label="Cayman Is">Cayman Is</option> <option value="CF" label="Central African Republic">Central African Republic</option> <option value="TD" label="Chad">Chad</option> <option value="CL" label="Chile">Chile</option> <option value="CN" label="China">China</option> <option value="HK" label="Hong Kong">Hong Kong</option> <option value="MO" label="Macau">Macau</option> <option value="CX" label="Christmas Is">Christmas Is</option> <option value="CC" label="Cocos (Keeling) Is">Cocos (Keeling) Is</option> <option value="CO" label="Colombia">Colombia</option> <option value="KM" label="Comoros">Comoros</option> <option value="CK" label="Cook Islands">Cook Islands</option> <option value="CR" label="Costa Rica">Costa Rica</option> <option value="CI" label="Cote D&#039;Ivoire (Ivory Coast)">Cote D&#039;Ivoire (Ivory Coast)</option> <option value="HR" label="Croatia (Hrvatska)">Croatia (Hrvatska)</option> <option value="CY" label="Cyprus">Cyprus</option> <option value="CZ" label="Czech Republic">Czech Republic</option> <option value="CD" label="Democratic Republic of the Congo">Democratic Republic of the Congo</option> <option value="DK" label="Denmark">Denmark</option> <option value="DM" label="Dominica">Dominica</option> <option value="DO" label="Dominican Republic">Dominican Republic</option> <option value="DJ" label="Djibouti">Djibouti</option> <option value="EC" label="Ecuador">Ecuador</option> <option value="EG" label="Egypt">Egypt</option> <option value="SV" label="El Salvador">El Salvador</option> <option value="GQ" label="Equatorial Guinea">Equatorial Guinea</option> <option value="ER" label="Eritrea">Eritrea</option> <option value="EE" label="Estonia">Estonia</option> <option value="ET" label="Ethiopia">Ethiopia</option> <option value="FK" label="Falkland Is (Is Malvinas)">Falkland Is (Is Malvinas)</option> <option value="FO" label="Faroe Islands">Faroe Islands</option> <option value="FJ" label="Fiji Islands">Fiji Islands</option> <option value="FI" label="Finland">Finland</option> <option value="FR" label="France">France</option> <option value="GF" label="French Guiana">French Guiana</option> <option value="PF" label="French Polynesia">French Polynesia</option> <option value="TF" label="French Southern Territories">French Southern Territories</option> <option value="MK" label="F.Y.R.O. Macedonia">F.Y.R.O. Macedonia</option> <option value="GA" label="Gabon">Gabon</option> <option value="GM" label="Gambia, The">Gambia, The</option> <option value="GE" label="Georgia">Georgia</option> <option value="DE" label="Germany">Germany</option> <option value="GH" label="Ghana">Ghana</option> <option value="GI" label="Gibraltar">Gibraltar</option> <option value="GR" label="Greece">Greece</option> <option value="GL" label="Greenland">Greenland</option> <option value="GD" label="Grenada">Grenada</option> <option value="GP" label="Guadeloupe">Guadeloupe</option> <option value="GU" label="Guam">Guam</option> <option value="GT" label="Guatemala">Guatemala</option> <option value="GN" label="Guinea">Guinea</option> <option value="GW" label="Guinea-Bissau">Guinea-Bissau</option> <option value="GY" label="Guyana">Guyana</option> <option value="HT" label="Haiti">Haiti</option> <option value="HM" label="Heard and McDonald Is">Heard and McDonald Is</option> <option value="HN" label="Honduras">Honduras</option> <option value="HU" label="Hungary">Hungary</option> <option value="IS" label="Iceland">Iceland</option> <option value="IN" label="India">India</option> <option value="ID" label="Indonesia">Indonesia</option> <option value="IE" label="Ireland">Ireland</option> <option value="IL" label="Israel">Israel</option> <option value="IT" label="Italy">Italy</option> <option value="JM" label="Jamaica">Jamaica</option> <option value="JP" label="Japan">Japan</option> <option value="JO" label="Jordan">Jordan</option> <option value="KZ" label="Kazakhstan">Kazakhstan</option> <option value="KE" label="Kenya">Kenya</option> <option value="KI" label="Kiribati">Kiribati</option> <option value="KR" label="Korea, South">Korea, South</option> <option value="KW" label="Kuwait">Kuwait</option> <option value="KG" label="Kyrgyzstan">Kyrgyzstan</option> <option value="LA" label="Laos">Laos</option> <option value="LV" label="Latvia">Latvia</option> <option value="LB" label="Lebanon">Lebanon</option> <option value="LS" label="Lesotho">Lesotho</option> <option value="LR" label="Liberia">Liberia</option> <option value="LI" label="Liechtenstein">Liechtenstein</option> <option value="LT" label="Lithuania">Lithuania</option> <option value="LU" label="Luxembourg">Luxembourg</option> <option value="MG" label="Madagascar">Madagascar</option> <option value="MW" label="Malawi">Malawi</option> <option value="MY" label="Malaysia">Malaysia</option> <option value="MV" label="Maldives">Maldives</option> <option value="ML" label="Mali">Mali</option> <option value="MT" label="Malta">Malta</option> <option value="MH" label="Marshall Is">Marshall Is</option> <option value="MR" label="Mauritania">Mauritania</option> <option value="MU" label="Mauritius">Mauritius</option> <option value="MQ" label="Martinique">Martinique</option> <option value="YT" label="Mayotte">Mayotte</option> <option value="MX" label="Mexico">Mexico</option> <option value="FM" label="Micronesia">Micronesia</option> <option value="MD" label="Moldova">Moldova</option> <option value="MC" label="Monaco">Monaco</option> <option value="MN" label="Mongolia">Mongolia</option> <option value="MS" label="Montserrat">Montserrat</option> <option value="MA" label="Morocco">Morocco</option> <option value="MZ" label="Mozambique">Mozambique</option> <option value="MM" label="Myanmar">Myanmar</option> <option value="NA" label="Namibia">Namibia</option> <option value="NR" label="Nauru">Nauru</option> <option value="NP" label="Nepal">Nepal</option> <option value="NL" label="Netherlands, The">Netherlands, The</option> <option value="AN" label="Netherlands Antilles">Netherlands Antilles</option> <option value="NC" label="New Caledonia">New Caledonia</option> <option value="NZ" label="New Zealand">New Zealand</option> <option value="NI" label="Nicaragua">Nicaragua</option> <option value="NE" label="Niger">Niger</option> <option value="NG" label="Nigeria">Nigeria</option> <option value="NU" label="Niue">Niue</option> <option value="NO" label="Norway">Norway</option> <option value="NF" label="Norfolk Island">Norfolk Island</option> <option value="MP" label="Northern Mariana Is">Northern Mariana Is</option> <option value="OM" label="Oman">Oman</option> <option value="PK" label="Pakistan">Pakistan</option> <option value="PW" label="Palau">Palau</option> <option value="PA" label="Panama">Panama</option> <option value="PG" label="Papua new Guinea">Papua new Guinea</option> <option value="PY" label="Paraguay">Paraguay</option> <option value="PE" label="Peru">Peru</option> <option value="PH" label="Philippines">Philippines</option> <option value="PN" label="Pitcairn Island">Pitcairn Island</option> <option value="PL" label="Poland">Poland</option> <option value="PT" label="Portugal">Portugal</option> <option value="PR" label="Puerto Rico">Puerto Rico</option> <option value="QA" label="Qatar">Qatar</option> <option value="CG" label="Republic of the Congo">Republic of the Congo</option> <option value="RE" label="Reunion">Reunion</option> <option value="RO" label="Romania">Romania</option> <option value="RU" label="Russia">Russia</option> <option value="RW" label="Rwanda">Rwanda</option> <option value="SH" label="Saint Helena">Saint Helena</option> <option value="KN" label="Saint Kitts And Nevis">Saint Kitts And Nevis</option> <option value="LC" label="Saint Lucia">Saint Lucia</option> <option value="PM" label="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option> <option value="VC" label="Saint Vincent And The Grenadines">Saint Vincent And The Grenadines</option> <option value="WS" label="Samoa">Samoa</option> <option value="SM" label="San Marino">San Marino</option> <option value="ST" label="Sao Tome and Principe">Sao Tome and Principe</option> <option value="SA" label="Saudi Arabia">Saudi Arabia</option> <option value="SN" label="Senegal">Senegal</option> <option value="rs" label="Serbia">Serbia</option> <option value="SC" label="Seychelles">Seychelles</option> <option value="SL" label="Sierra Leone">Sierra Leone</option> <option value="SG" label="Singapore">Singapore</option> <option value="SK" label="Slovakia">Slovakia</option> <option value="SI" label="Slovenia">Slovenia</option> <option value="SB" label="Solomon Islands">Solomon Islands</option> <option value="SO" label="Somalia">Somalia</option> <option value="ZA" label="South Africa">South Africa</option> <option value="GS" label="South Georgia &amp; The S. Sandwich Is">South Georgia &amp; The S. Sandwich Is</option> <option value="ES" label="Spain">Spain</option> <option value="LK" label="Sri Lanka">Sri Lanka</option> <option value="SR" label="Suriname">Suriname</option> <option value="SJ" label="Svalbard And Jan Mayen Is">Svalbard And Jan Mayen Is</option> <option value="SZ" label="Swaziland">Swaziland</option> <option value="SE" label="Sweden">Sweden</option> <option value="CH" label="Switzerland">Switzerland</option> <option value="TW" label="Taiwan">Taiwan</option> <option value="TJ" label="Tajikistan">Tajikistan</option> <option value="TZ" label="Tanzania">Tanzania</option> <option value="TH" label="Thailand">Thailand</option> <option value="TL" label="Timor-Leste">Timor-Leste</option> <option value="TG" label="Togo">Togo</option> <option value="TK" label="Tokelau">Tokelau</option> <option value="TO" label="Tonga">Tonga</option> <option value="TT" label="Trinidad And Tobago">Trinidad And Tobago</option> <option value="TN" label="Tunisia">Tunisia</option> <option value="TR" label="Turkey">Turkey</option> <option value="TC" label="Turks And Caicos Is">Turks And Caicos Is</option> <option value="TM" label="Turkmenistan">Turkmenistan</option> <option value="TV" label="Tuvalu">Tuvalu</option> <option value="UG" label="Uganda">Uganda</option> <option value="UA" label="Ukraine">Ukraine</option> <option value="AE" label="United Arab Emirates">United Arab Emirates</option> <option value="GB" label="United Kingdom">United Kingdom</option> <option value="UM" label="United States Minor Outlying Is">United States Minor Outlying Is</option> <option value="UY" label="Uruguay">Uruguay</option> <option value="UZ" label="Uzbekistan">Uzbekistan</option> <option value="VU" label="Vanuatu">Vanuatu</option> <option value="VA" label="Vatican City State (Holy See)">Vatican City State (Holy See)</option> <option value="VE" label="Venezuela">Venezuela</option> <option value="VN" label="Vietnam">Vietnam</option> <option value="VG" label="Virgin Islands (British)">Virgin Islands (British)</option> <option value="VI" label="Virgin Islands (US)">Virgin Islands (US)</option> <option value="WF" label="Wallis And Futuna Islands">Wallis And Futuna Islands</option> <option value="EH" label="Western Sahara">Western Sahara</option> <option value="YE" label="Yemen">Yemen</option> <option value="ZM" label="Zambia">Zambia</option> <option value="ZW" label="Zimbabwe">Zimbabwe</option> </select> <label for="CompanyCountry_modal" class="screen-reader-only">Select your Country</label> <span class="error-msg body-fine" id="CompanyCountry-errMsg_modal" aria-live="assertive">Select your Country</span> </div> <div id="field-company-state-jp" class="field-company-state"> <select class="select-company-state-jp subscribe__field-info" data-error-id="CompanyStateJP-errMsg_modal" id="CompanyStateJP_modal" name="CompanyState" aria-required="false" aria-describedby="CompanyCountryJP-errMsg" autocomplete="address-level1" required disabled="disabled"> <option label="State/province" selected="" value="">State/province</option> <option value="Hokkaido" label="北海道 - Hokkaido">北海道 - Hokkaido</option> <option value="Aomori" label="青森県 - Aomori">青森県 - Aomori</option> <option value="Iwate" label="岩手県 - Iwate">岩手県 - Iwate</option> <option value="Miyagi" label="宮城県 - Miyagi">宮城県 - Miyagi</option> <option value="Akita" label="秋田県 - Akita">秋田県 - Akita</option> <option value="Yamagata" label="山形県 - Yamagata">山形県 - Yamagata</option> <option value="Fukushima" label="福島県 - Fukushima">福島県 - Fukushima</option> <option value="Ibaraki" label="茨城県 - Ibaraki">茨城県 - Ibaraki</option> <option value="Tochigi" label="栃木県 - Tochigi">栃木県 - Tochigi</option> <option value="Gunma" label="群馬県 - Gunma">群馬県 - Gunma</option> <option value="Saitama" label="埼玉県 - Saitama">埼玉県 - Saitama</option> <option value="Chiba" label="千葉県 - Chiba">千葉県 - Chiba</option> <option value="Tokyo" label="東京都 - Tokyo">東京都 - Tokyo</option> <option value="Kanagawa" label="神奈川県 - Kanagawa">神奈川県 - Kanagawa</option> <option value="Niigata" label="新潟県 - Niigata">新潟県 - Niigata</option> <option value="Toyama" label="富山県 - Toyama">富山県 - Toyama</option> <option value="Ishikawa" label="石川県 - Ishikawa">石川県 - Ishikawa</option> <option value="Fukui" label="福井県 - Fukui">福井県 - Fukui</option> <option value="Yamanashi" label="山梨県 - Yamanashi">山梨県 - Yamanashi</option> <option value="Nagano" label="長野県 - Nagano">長野県 - Nagano</option> <option value="Gifu" label="岐阜県 - Gifu">岐阜県 - Gifu</option> <option value="Shizuoka" label="静岡県 - Shizuoka">静岡県 - Shizuoka</option> <option value="Aichi" label="愛知県 - Aichi">愛知県 - Aichi</option> <option value="Mie" label="三重県 - Mie">三重県 - Mie</option> <option value="Shiga" label="滋賀県 - Shiga">滋賀県 - Shiga</option> <option value="Kyoto" label="京都府 - Kyoto">京都府 - Kyoto</option> <option value="Osaka" label="大阪府 - Osaka">大阪府 - Osaka</option> <option value="Hyogo" label="兵庫県 - Hyogo">兵庫県 - Hyogo</option> <option value="Nara" label="奈良県 - Nara">奈良県 - Nara</option> <option value="Wakayama" label="和歌山県 - Wakayama">和歌山県 - Wakayama</option> <option value="Tottori" label="鳥取県 - Tottori">鳥取県 - Tottori</option> <option value="Shimane" label="島根県 - Shimane">島根県 - Shimane</option> <option value="Okayama" label="岡山県 - Okayama">岡山県 - Okayama</option> <option value="Hiroshima" label="広島県 - Hiroshima">広島県 - Hiroshima</option> <option value="Yamaguchi" label="山口県 - Yamaguchi">山口県 - Yamaguchi</option> <option value="Tokushima" label="徳島県 - Tokushima">徳島県 - Tokushima</option> <option value="Kagawa" label="香川県 - Kagawa">香川県 - Kagawa</option> <option value="Ehime" label="愛媛県 - Ehime">愛媛県 - Ehime</option> <option value="Kochi" label="高知県 - Kochi">高知県 - Kochi</option> <option value="Fukuoka" label="福岡県 - Fukuoka">福岡県 - Fukuoka</option> <option value="Saga" label="佐賀県 - Saga">佐賀県 - Saga</option> <option value="Nagasaki" label="長崎県 - Nagasaki">長崎県 - Nagasaki</option> <option value="Kumamoto" label="熊本県 - Kumamoto">熊本県 - Kumamoto</option> <option value="Oita" label="大分県 - Oita">大分県 - Oita</option> <option value="Miyazaki" label="宮崎県 - Miyazaki">宮崎県 - Miyazaki</option> <option value="Kagoshima" label="鹿児島県 - Kagoshima">鹿児島県 - Kagoshima</option> <option value="Okinawa" label="沖縄県 - Okinawa">沖縄県 - Okinawa</option> </select> <label for="CompanyStateJP_modal" class="screen-reader-only">Select a state/province</label> <span class="error-msg body-fine" id="CompanyStateJP-errMsg_modal" aria-live="assertive">Select a state/province</span> </div> <div id="field-company-state-ca" class="field-company-state"> <select class="select-company-state-ca subscribe__field-info" data-error-id="CompanyStateCA-errMsg_modal" id="CompanyStateCA_modal" name="CompanyState" aria-required="false" aria-describedby="CompanyCountryCA-errMsg" autocomplete="address-level1" required disabled="disabled"> <option label="State/province" selected="" value="">State/province</option> <option value="AB" label="Alberta">Alberta</option> <option value="BC" label="British Columbia">British Columbia</option> <option value="MB" label="Manitoba">Manitoba</option> <option value="NB" label="New Brunswick">New Brunswick</option> <option value="NL" label="Newfoundland">Newfoundland</option> <option value="NT" label="Northwest Territories">Northwest Territories</option> <option value="NS" label="Nova Scotia">Nova Scotia</option> <option value="NU" label="Nunavut">Nunavut</option> <option value="ON" label="Ontario">Ontario</option> <option value="PE" label="Prince Edward Island">Prince Edward Island</option> <option value="QC" label="Quebec">Quebec</option> <option value="SK" label="Saskatchewan">Saskatchewan</option> <option value="YT" label="Yukon">Yukon</option> </select> <label for="CompanyStateCA_modal" class="screen-reader-only">Select a state/province</label> <span class="error-msg body-fine" id="CompanyStateCA-errMsg_modal" aria-live="assertive">Select a state/province</span> </div> <div id="field-company-state-usa" class="field-company-state"> <select class="select-company-state-usa subscribe__field-info" data-error-id="CompanyStateUSA-errMsg_modal" id="CompanyStateUSA_modal" name="CompanyState" aria-required="false" aria-describedby="CompanyCountryUSA-errMsg" autocomplete="address-level1" required disabled="disabled"> <option label="State/province" selected="" value="">State/province</option> <option value="AL" label="Alabama">Alabama</option> <option value="AK" label="Alaska">Alaska</option> <option value="AZ" label="Arizona">Arizona</option> <option value="AR" label="Arkansas">Arkansas</option> <option value="CA" label="California">California</option> <option value="CO" label="Colorado">Colorado</option> <option value="CT" label="Connecticut">Connecticut</option> <option value="DE" label="Delaware">Delaware</option> <option value="DC" label="District of Columbia">District of Columbia</option> <option value="FL" label="Florida">Florida</option> <option value="GA" label="Georgia">Georgia</option> <option value="HI" label="Hawaii">Hawaii</option> <option value="ID" label="Idaho">Idaho</option> <option value="IL" label="Illinois">Illinois</option> <option value="IN" label="Indiana">Indiana</option> <option value="IA" label="Iowa">Iowa</option> <option value="KS" label="Kansas">Kansas</option> <option value="KY" label="Kentucky">Kentucky</option> <option value="LA" label="Louisiana">Louisiana</option> <option value="ME" label="Maine">Maine</option> <option value="MD" label="Maryland">Maryland</option> <option value="MA" label="Massachusetts">Massachusetts</option> <option value="MI" label="Michigan">Michigan</option> <option value="MN" label="Minnesota">Minnesota</option> <option value="MS" label="Mississippi">Mississippi</option> <option value="MO" label="Missouri">Missouri</option> <option value="MT" label="Montana">Montana</option> <option value="NE" label="Nebraska">Nebraska</option> <option value="NV" label="Nevada">Nevada</option> <option value="NH" label="New Hampshire">New Hampshire</option> <option value="NJ" label="New Jersey">New Jersey</option> <option value="NM" label="New Mexico">New Mexico</option> <option value="NY" label="New York">New York</option> <option value="NC" label="North Carolina">North Carolina</option> <option value="ND" label="North Dakota">North Dakota</option> <option value="OH" label="Ohio">Ohio</option> <option value="OK" label="Oklahoma">Oklahoma</option> <option value="OR" label="Oregon">Oregon</option> <option value="PA" label="Pennsylvania">Pennsylvania</option> <option value="RI" label="Rhode Island">Rhode Island</option> <option value="SC" label="South Carolina">South Carolina</option> <option value="SD" label="South Dakota">South Dakota</option> <option value="TN" label="Tennessee">Tennessee</option> <option value="TX" label="Texas">Texas</option> <option value="UT" label="Utah">Utah</option> <option value="VT" label="Vermont">Vermont</option> <option value="VA" label="Virginia">Virginia</option> <option value="WA" label="Washington">Washington</option> <option value="WV" label="West Virginia">West Virginia</option> <option value="WI" label="Wisconsin">Wisconsin</option> <option value="WY" label="Wyoming">Wyoming</option> </select> <label for="CompanyStateUSA_modal" class="screen-reader-only">Select a state/province</label> <span class="error-msg body-fine" id="CompanyStateUSA-errMsg_modal" aria-live="assertive">Select a state/province</span> </div> </div> <div class="subscribe__privacy" role="group" aria-label="Privacy Statement Agreement"> <div class="privacy-text last"> <p class="body-fine"> <b>Yes,</b> I would like to receive the Salesforce 360 Highlights newsletter as well as marketing emails regarding Salesforce products, services, and events. I can unsubscribe at any time. </p> </div> <div class="privacy-text last"> <div id="js-checkbox-disclaimer" class="explicit"> <div class="checkbox-accept-div"> <div class="checkbox-accept"> <input data-error-id="Accept_Terms__c-errMsg" class="checkbox-accept-terms" type="checkbox" id="Accept_Terms__c" name="Accept_Terms__c"> </div> <div class="checkbox-accept-label"> <label class="body-fine" for="Accept_Terms__c"> I agree to the <a href="https://www.salesforce.com/jp/company/privacy/full_privacy/" target="_blank">Privacy Statement</a> and to the <a href="https://www.salesforce.com/jp/company/privacy-notification-a3/" target="_blank">handling of my personal information</a>. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement. <a href="#" class="readMoreLink" data-toggle="collapse" data-target=".readMoreCollapse">Learn More</a> <div class="collapse readMoreCollapse"> I understand that these countries may not have the same data protection laws as the country from which I provide my personal information. For more information, click <a href="https://www.salesforce.com/jp/company/privacy/full_privacy/" target="_blank">here.</a> </div> </label> </div> <div class="clear-both"></div> </div> <div class="privacy-text-error-div"> <span class="error-msg body-fine privacy-text-error-msg" id="Accept_Terms__c-errMsg_modal"> Please read and agree to the Master Subscription Agreement </span> </div> </div> <div id="js-disclaimer-language" class="privacy-text"> <p class="body-fine"> By registering, you confirm that you agree to the processing of your personal data by Salesforce as described in the <a href="https://www.salesforce.com/company/privacy/full_privacy/" target="_blank">Privacy Statement</a>. </p> </div> </div> </div> <div class="btn-container"> <button name="Subscribe" type="submit" class="btn btn-primary btn-submit" formnovalidate> Sign up now </button> </div> </div> </form> </div> <div class="subscribe-success-v2"> <img class="subscribe__park-illustration subscribe__park-illustration--success-bush" src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/images/subscribe-success-parks.png" alt/> <h2 class="subscribe-success__title" aria-live="assertive"> Thanks, you&#039;re subscribed! </h2> </div> </div> </div> <!-- powerfooter --> <div class="powerfooternavigatio powerFooterNavigationComponent columnContainer parbase"> <!-- columns --> <div class="columns-wrapper bg-snow hidden-xs hidden-sm"> <!-- container --> <div class="container"> <!-- row --> <div class="row columns-wrapper"> <!-- column 1 --> <div class="col text-left col-sm-4 col-md-4 col-lg-4"> <!-- footer logo --> <div class="footer-logo"> <div class="image-link"> <img class="img-responsive margin-40-top-lg margin-40-bottom-lg" alt="Salesforce logo" src="//c1.sfdcstatic.com/content/dam/web/en_us/www/images/nav/salesforce-cloud-logo-sm.png" data-src="//c1.sfdcstatic.com/content/dam/web/en_us/www/images/nav/salesforce-cloud-logo-sm.png"> </div> </div><!-- /footer logo --> <!-- footer social --> <div class="footer-social-links"> <div class="social-media-links margin-10-bottom-lg"> <a href="https://www.facebook.com/salesforce" target="_blank" title="Facebook"> <img data-src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/facebook-day.svg?version=202081" alt="Facebook" class="text-salesforce-gray salesforce-social-icon" src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/facebook-day.svg?version=202081"> </a> <a href="https://x.com/salesforce" target="_blank" title="X"> <img data-src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/twitter-day.svg?version=202081" alt="X" class="text-salesforce-gray salesforce-social-icon" src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/twitter-day.svg?version=202081"> </a> <a href="https://www.linkedin.com/company/salesforce" target="_blank" title="LinkedIn"> <img data-src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/linkedin-day.svg?version=202081" alt="LinkedIn" class="text-salesforce-gray salesforce-social-icon" src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/linkedin-day.svg?version=202081"> </a> <a href="https://www.instagram.com/salesforce/?hl=en" target="_blank" title="Instagram"> <img data-src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/instagram-day.svg?version=202081" alt="Instagram" class="text-salesforce-gray salesforce-social-icon" src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/instagram-day.svg?version=202081"> </a> <a href="https://www.youtube.com/Salesforce" target="_blank" title="YouTube"> <img data-src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/youtube-day.svg?version=202081" alt="YouTube" class="text-salesforce-gray salesforce-social-icon" src="//c1.sfdcstatic.com/content/dam/web/global/svg-icons/youtube-day.svg?version=202081"> </a> </div> </div><!-- /footer social --> <!-- footer phones --> <div class="footer-phone-number" id="notMobileFooterPhoneNumbers_level"> <div class="phoneNumberComponent parbase section"> <div class="phoneNumberComponent_textLevel text-night text-left salesforce-sans-regular hidden-xs hidden-sm"> <span class="phone-lead hidden-xs text-night">CALL US AT</span> <a class="display-phone text-night" href="tel:1-800-664-9073"><span class="hidden-xs">1-800-664-9073</span></a> </div> </div> </div><!-- /footer phones --> </div><!-- /column 1 --> <!-- column 2 --> <div class="col text-left col-sm-3 col-md-3 col-lg-3"> <div class="headingComponent parbase section"> <p id="new-to-salesforce" class="h4 text-night text-left salesforce-sans-regular margin-60-top-lg margin-20-bottom-lg"> <span class="header-text">New to Salesforce?</span> </p> </div> <div class="genericLinkListComponent list parbase section"> <ul class="generic-links"> <li> <span class="li-wrap"><a href="https://www.salesforce.com/products/what-is-salesforce/" class="text-cirrus">What is Salesforce?</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/company/recognition/" class="text-cirrus">Best CRM software</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/products/" class="text-cirrus">Explore all products</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/products/platform/best-practices/cloud-computing/?d=70130000000i88b" class="text-cirrus">What is cloud computing</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/customer-success-stories/" class="text-cirrus">Customer success</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/editions-pricing/overview/" class="text-cirrus">Product pricing</a></span> </li> </ul> </div> </div><!-- /column 2 --> <!-- column 3 --> <div class="col text-left col-sm-3 col-md-3 col-lg-3"> <div class="headingComponent parbase section"> <p id="about-salesforce" class="h4 text-night text-left salesforce-sans-regular margin-60-top-lg margin-20-bottom-lg"> <span class="header-text">About Salesforce</span> </p> </div> <div class="genericLinkListComponent list parbase section"> <ul class="generic-links margin-40-bottom-lg"> <li> <span class="li-wrap"><a href="https://www.salesforce.com/company/about-us/">Our story</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/news/press-releases/">Press</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/blog/" target="_blank" aria-label="Open ‘Blog’ in a new window">Blog</a><span class="salesforce-icon icon-sfdc-icon-offsite"></span></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/company/careers/">Careers</a></span> </li> <li> <span class="li-wrap"><a href="https://trust.salesforce.com/en/" target="_blank" aria-label="Open ‘Trust’ in a new window">Trust</a><span class="salesforce-icon icon-sfdc-icon-offsite"></span></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.org/">Salesforce.org</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/company/sustainability/">Sustainability</a></span> </li> <li> <span class="li-wrap"><a href="https://investor.salesforce.com/overview/default.aspx" target="_blank" aria-label="Open ‘Investors’ in a new window">Investors</a><span class="salesforce-icon icon-sfdc-icon-offsite"></span></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/company/legal/">Legal</a></span> </li> </ul> </div> </div><!-- /column 3 --> <!-- column 4 --> <div class="col text-left col-sm-2 col-md-2 col-lg-2"> <div class="headingComponent parbase section"> <p id="popular-links" class="h4 text-night text-left salesforce-sans-regular margin-60-top-lg margin-20-bottom-lg"> <span class="header-text">Popular Links</span> </p> </div> <div class="genericLinkListComponent list parbase section"> <ul class="generic-links"> <li> <span class="li-wrap"><a href="https://www.salesforce.com/solutions/mobile/overview/?d=70130000000i7zy">Salesforce Mobile</a></span> </li> <li> <span class="li-wrap"><a href="https://appexchange.salesforce.com/" target="_blank" aria-label="Open ‘AppExchange’ in a new window">AppExchange</a><span class="salesforce-icon icon-sfdc-icon-offsite"></span></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/dreamforce/" target="_blank" aria-label="Open ‘Dreamforce’ in a new window">Dreamforce</a><span class="salesforce-icon icon-sfdc-icon-offsite"></span></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/crm/?d=7010M000001wyI9">CRM software</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/video/">Salesforce LIVE</a></span> </li> <li> <span class="li-wrap"><a href="https://www.salesforce.com/solutions/salesforce-for-startups/overview/" target="_blank" aria-label="Open ‘Salesforce for startups’ in a new window">Salesforce for startups</a><span class="salesforce-icon icon-sfdc-icon-offsite"></span></span> </li> </ul> </div> </div><!-- /column 4 --> </div><!-- /row --> </div><!-- /container --> </div><!-- /columns --> </div><!-- /powerfooter --> <div class="footer-secondary" role="contentinfo"> <div class="footer-secondary__wrapper"> <div class="footer-secondary__menu-global-wrapper"> <button id="js-global-submenu-button" class="footer-secondary__menu-global" aria-expanded="false" > <svg xmlns="http://www.w3.org/2000/svg" fill="none" class="globe-icon" viewBox="0 0 24 23"><path d="M12 .697C5.383.697 0 5.69 0 11.829c0 6.14 5.383 11.133 12 11.133s12-4.994 12-11.133S18.617.697 12 .697m0 1.855c.18 0 .453.101.813.493.359.391.726 1.033 1.062 1.884.156.399.309.856.438 1.334H9.686c.13-.478.282-.935.438-1.334.336-.851.703-1.493 1.063-1.884.359-.392.632-.493.812-.493zm-3.188.464a9.5 9.5 0 0 0-.593 1.276c-.235.598-.422 1.264-.594 1.971H4a10 10 0 0 1 4.813-3.247zm6.376 0A10 10 0 0 1 20 6.263h-3.625c-.172-.707-.36-1.373-.594-1.971a9.5 9.5 0 0 0-.594-1.276zM2.812 8.118h4.47c-.13.881-.22 1.816-.25 2.784h-4.97a8.7 8.7 0 0 1 .75-2.784m6.5 0h5.376c.14.87.242 1.805.28 2.784H9.032a23 23 0 0 1 .281-2.784zm7.407 0h4.468a8.7 8.7 0 0 1 .75 2.784H16.97a25 25 0 0 0-.25-2.784zm-14.657 4.64h4.97c.03.967.12 1.902.25 2.782h-4.47a8.7 8.7 0 0 1-.75-2.783zm6.97 0h5.937a23 23 0 0 1-.281 2.782H9.311c-.14-.87-.242-1.804-.28-2.783zm7.937 0h4.968a8.7 8.7 0 0 1-.75 2.782H16.72a25 25 0 0 0 .25-2.783zM4 17.395h3.625c.172.707.36 1.373.594 1.971.18.46.37.888.594 1.276A10 10 0 0 1 4 17.396zm5.688 0h4.624c-.128.478-.28.935-.437 1.334-.336.851-.703 1.493-1.063 1.884-.359.391-.632.493-.812.493s-.453-.102-.813-.493-.726-1.033-1.062-1.884a13 13 0 0 1-.438-1.334zm6.687 0H20a10 10 0 0 1-4.813 3.247c.223-.388.415-.815.594-1.276.235-.598.422-1.264.594-1.971" /></svg> <span>Worldwide</span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"><path fill-rule="evenodd" d="m13 5.7-.7-.7L8 9.5 3.7 5l-.7.7L8 11z" /></svg> </button> <div class="global-submenu" id="js-global-submenu" aria-hidden="true" > <div class="global-submenu__container"> <p class="global-submenu__heading h6" id="americas">Americas</p> <ul class="global-submenu__list"> <li class="global-submenu__link"> <a href="https://www.salesforce.com/mx/" target="_blank" lang="pt">América Latina (Español)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/br/" target="_blank" lang="pt">Brasil (Português)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/ca/" target="_blank">Canada (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/fr-ca/" target="_blank">Canada (Français)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/" target="_blank">United States (English)</a> </li> </ul> </div> <div class="global-submenu__container"> <p class="global-submenu__heading h6">Europe, Middle East, and Africa</p> <ul class="global-submenu__list"> <li class="global-submenu__link"> <a href="https://www.salesforce.com/es" target="_blank" lang="de">España (Español)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/de/" target="_blank" lang="de">Deutschland (Deutsch)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/fr/" target="_blank" lang="fr">France (Français)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/it/" target="_blank" lang="fr">Italia (Italiano)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/nl/" target="_blank" lang="nl">Nederland (Nederlands)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/se/" target="_blank" lang="nl">Sverige (Svenska)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/uk/" target="_blank">United Kingdom (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/eu/" target="_blank">All other countries (English)</a> </li> </ul> </div> <div class="global-submenu__container"> <p id="asia-pacific" class="global-submenu__heading h6">Asia Pacific</p> <ul class="global-submenu__list"> <li class="global-submenu__link"> <a href="https://www.salesforce.com/au/" target="_blank">Australia (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/in/" target="_blank">India (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/jp/" target="_blank" lang="ja">日本 (日本語)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/cn/" target="_blank">中国 (简体中文)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/hk/" target="_blank">香港 (繁體中文)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/tw/" target="_blank">台灣 (繁體中文)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/kr/" target="_blank">한국 (한국어)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/my/" target="_blank">Malaysia (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/th/" target="_blank">ประเทศไทย (ไทย)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/ap/" target="_blank">All other countries (English)</a> </li> </ul> </div> </div> </div> <div class="footer-secondary__menu-links"> <p class="footer-secondary__copyright"> © Copyright 2024 Salesforce, Inc. <a href="https://www.salesforce.com/company/legal/intellectual/">All rights reserved. </a>Various trademarks held by their respective owners. Salesforce, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States </p> <nav> <div class="menu-footer-container"><ul id="footer-secondary-nav" class="footer-secondary__menu"><li id="menu-item-7136" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7136"><a href="https://www.salesforce.com/company/legal/">Legal</a></li> <li id="menu-item-7137" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7137"><a href="https://www.salesforce.com/company/legal/sfdc-website-terms-of-service/">Terms of Service</a></li> <li id="menu-item-6580" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-6580"><a href="https://www.salesforce.com/company/privacy.jsp">Privacy Information</a></li> <li id="menu-item-6581" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-6581"><a href="https://www.salesforce.com/company/disclosure/">Responsible Disclosure</a></li> <li id="menu-item-6582" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-6582"><a href="https://trust.salesforce.com/">Trust</a></li> <li id="menu-item-6583" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-6583"><a href="https://www.salesforce.com/form/contact/contactme.jsp?d=70130000000EeYa">Contact</a></li> <li class="menu-item"><a class="page-footer_link optanon-toggle-display" href="javascript:void(0)">Cookie Preferences</a></li><li><a href=/form/other/privacy-request/?d=cta-footer-1><img src="https://www.salesforce.com/content/dam/web/global/svg-icons/icon-cpra.svg" class="footer-link-icon" alt="" />Your Privacy Choices</a></li></ul></div> </nav> </div> </div> </div> <div class="copy-event-message" aria-hidden="true"> <span>Copied</span> </div> <style id='core-block-supports-inline-css'> .wp-container-core-group-is-layout-1{flex-direction:column;align-items:flex-start;}.wp-container-core-group-is-layout-2{flex-wrap:nowrap;justify-content:center;}.wp-container-core-group-is-layout-3{flex-wrap:nowrap;justify-content:center;}.wp-container-core-group-is-layout-4{flex-wrap:nowrap;justify-content:center;}.wp-container-core-columns-is-layout-1{flex-wrap:nowrap;} </style> <script src="https://www.salesforce.com/blog/wp-content/client-mu-plugins/salesforce-shared/dist/js/frontend.js?ver=1731943321" id="salesforce-shared-frontend-js"></script> <script src="https://www.salesforce.com/blog/wp-includes/js/dist/dom-ready.min.js?ver=f77871ff7694fffea381" id="wp-dom-ready-js"></script> <script id="frontend-js-extra"> var BLOGS = {"ajaxnonce":"6faee96ef0"}; </script> <script src="https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/dist/js/frontend.js?ver=5eb3cfcc629e2d93f23c" id="frontend-js"></script> <script src="https://stats.wp.com/e-202448.js" id="jetpack-stats-js" data-wp-strategy="defer"></script> <script id="jetpack-stats-js-after"> _stq = window._stq || []; _stq.push([ "view", JSON.parse("{\"v\":\"ext\",\"blog\":\"218238330\",\"post\":\"3185\",\"tz\":\"-8\",\"srv\":\"wp-bn.salesforce.com\",\"hp\":\"vip\",\"j\":\"1:14.0\"}") ]); _stq.push([ "clickTrackerInit", "218238330", "3185" ]); </script> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10