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Hipporello Service Desk Reviews: Pricing & Software Features 2024 - Financesonline.com
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data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>Hipporello Service Desk Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop scroll"> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2021/04/Hipporello-logo-1.png" class="attachment- size-" alt="Hipporello Service Desk" srcset="https://s.financesonline.com/uploads/2021/04/Hipporello-logo-1.png 440w, https://s.financesonline.com/uploads/2021/04/Hipporello-logo-1-300x123.png 300w, https://s.financesonline.com/uploads/2021/04/Hipporello-logo-1-220x90.png 220w, https://s.financesonline.com/uploads/2021/04/Hipporello-logo-1-93x38.png 93w, https://s.financesonline.com/uploads/2021/04/Hipporello-logo-1-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">8.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:0%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score"> <a id="enable-user-review-tab" href="#user-review">(0 user 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product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link smaller-txt" href="https://alternatives.financesonline.com/p/hipporello/">HIPPORELLO SERVICE DESK ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is Hipporello Service Desk?</a></li> <li><a href="#benefits">Hipporello Service Desk benefits</a></li> <li><a href="#features">Overview of Hipporello Service Desk features</a></li> <li><a href="#awards">Awards & quality certificates</a></li> <li><a href="#pricing">Hipporello Service Desk pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of Hipporello Service Desk" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2021/04/Hipporello-screenshot-300x155.png 300w, https://s.financesonline.com/uploads/2021/04/Hipporello-screenshot-232x120.png 232w, https://s.financesonline.com/uploads/2021/04/Hipporello-screenshot-93x48.png 93w, https://s.financesonline.com/uploads/2021/04/Hipporello-screenshot-281x145.png 281w, https://s.financesonline.com/uploads/2021/04/Hipporello-screenshot.png 600w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="291585"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is Hipporello Service Desk?</h3> </div> <p><span style="font-weight: 400;">Hipporello Service Desk is a service desk software that gives customers and employees an easy way to reach out to your teams by adding form and email automation capabilities to Trello. The tool allows users to request IT and business services and support through digital forms and inbound email addresses. All submitted requests are then converted into Kanban cards that your teams can access and handle directly within Trello.</span></p> <p><span style="font-weight: 400;">You can also set up rules and triggers to automate tasks and actions that need to be done on the requests. Hipporello Service Desk turns Trello into a centralized service or support hub for your teams. They’ll be able to track assignments and user analytics, search for information, and work together in Trello. Hipporello Service Desk provides customization capabilities as well. You can include your own banners, logos, and drag-and-drop input fields in forms, create policies for accessing forms and permit users to access your help center or support portal via a custom domain.</span></p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of Hipporello Service Desk Benefits</h3> </div> <p><b>Better Service & Support Experiences</b></p> <p><span style="font-weight: 400;">Hipporello Service Desk turns Atlassian’s project management and collaboration tool into a centralized hub for your IT, support, and business teams. They can now use Trello to manage requests from customers and employees and provide them with better service and support experiences. Hipporello Service Desk enables customers and employees to connect to your teams and send requests using online forms and team email addresses.</span></p> <p><span style="font-weight: 400;">You can set up shared or inbound email accounts for your teams and embed contact, feedback, or demo forms into your existing WordPress, Jamstack, or single-page websites. Hipporello Service Desk generates cards out of the requests collected through the online forms and email accounts and displays them in Kanban boards built within Trello. This gives your customers and employees a simpler way to make service or support requests. They no longer have to go through the tedious process of creating their own service or support cards in Trello. </span></p> <p><b>Centralized & Automated Processes</b></p> <p><span style="font-weight: 400;">The service desk software automates repetitive manual tasks so your teams can respond to requests and work more efficiently. For instance, they’ll be able to automatically send email notifications to users when Kanban cards are generated, moved, or stored in Trello. </span></p> <p><span style="font-weight: 400;">You can also create rules to instantly execute specific actions or deliver messages and notifications for requests submitted via online forms. You’ll improve your teams’ productivity and prevent them from committing mistakes. Hipporello Service Desk unifies all your teams in Trello for seamless collaboration. They can access, process, and track customers and employees’ requests in an intuitive and scalable shared workspace they’re very familiar with.</span></p> <p><b>Valuable Insights </b></p> <p><span style="font-weight: 400;">Hipporello Service Desk provides you and your teams with valuable user analytics and insights. It captures essential information about customers and employees such as their location, IP address, operating system, and browser.</span></p> <p><span style="font-weight: 400;">Additionally, it delivers email statistics like delivery, open, and click-through rates. </span><span style="font-weight: 400;">You can analyze all this user data to gain a better understanding of your customers and employees and deliver support tailored to their specific needs. </span></p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of Hipporello Service Desk Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Centralized Hub</li> <li>Forms & Email Automation</li> <li>Trello Support Cards</li> <li>User Analytics</li> <li>Optimized Search</li> <li>Form Customization</li> <li>Custom URL</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> </div> <div class="content-visibility order-9 full-width"> <div id="awards" class="review-page__header"> <span class="rev-icon rev-icon--awards"></span> <h3>Awards & Quality Certificates</h3> </div> <div class="review-page__awards"> <div class="review-page__awards-inner"> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/06/User-Experience-1.png?width=275&token=5HndwkTFByk-3aAgGLxDEw" data-srcset="https://sip.financesonline.com/uploads/2020/06/User-Experience-1.png?width=275&token=5HndwkTFByk-3aAgGLxDEw 1x, https://sip.financesonline.com/uploads/2020/06/User-Experience-1.png?width=550&token=3cscJNW2JTyWZtc4iQFpOQ 2x" class="lazyload" alt="This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process."></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/06/risingstar2020-1.png?width=275&token=O-P2HsV02fW6xSH3U0E63w" data-srcset="https://sip.financesonline.com/uploads/2020/06/risingstar2020-1.png?width=275&token=O-P2HsV02fW6xSH3U0E63w 1x, https://sip.financesonline.com/uploads/2020/06/risingstar2020-1.png?width=550&token=Z3VZg5mI_DhBgf-ZGGceMQ 2x" class="lazyload" alt="An award given to products that have recently entered the market but are already becoming very popular"></div> </div> </div> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>Hipporello Service Desk Position In Our Categories</h3> </div> <p> Since companies have their own business requirements, it is only practical they avoid settling on an all-in-one, ideal solution. Just the same, it would be hard to try to stumble on such a software system even among branded software products. The practicable thing to undertake is to tabulate the different essential factors that entail consideration including important features, costing, technical skill levels of staff, business size, etc. The second step is, you should do your research to a full extent. Browse through some of these Hipporello Service Desk analyses and look over each of the software options in your shortlist more closely. Such detailed research ascertains you avoid poorly fit software products and buy the system which meets all the function your business requires in growing the business. </p> <p><strong>Position of Hipporello Service Desk in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="clearfix"></div> </div> <p>Since each enterprise has particular business needs, it is sensible for them to refrain from seeking a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such an app even among popular software solutions. The intelligent thing to do would be to jot down the various vital elements that need consideration such as required features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Hipporello Service Desk Service Desk Software reviews and check out each of the other solutions in your shortlist in detail. Such exhaustive homework can ensure you reject ill-fitting platforms and select the app that offers all the elements you require for business success.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does Hipporello Service Desk Cost?</h3> </div> <p><strong>Hipporello Service Desk Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--checked"></span></p> </div> <div class="review-page__table__row"> <span>Quote-based Plan </span> <p>Contact vendor</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are Hipporello Service Desk pricing details?</h3> </div> <p><strong>Hipporello Service Desk Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--checked"></span></p> </div> <div> <p>Quote-based Plan </p> <p>Contact vendor</p> </div> </div> <p>Hipporello Service Desk’s SME and enterprise pricing information is only available via quote request.</p> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 27 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 0 </span> </div> </div> <p> <p>We are aware that when you make a decision to get a Service Desk Software it’s vital not only to see how professionals score it in their reviews, but also to find out if the actual people and enterprises that purchased these solutions are genuinely happy with the product. That’s why we’ve devised our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that collects customer reviews, comments and Hipporello Service Desk reviews across a broad array of social media sites. The information is then displayed in an easy to digest format revealing how many customers had positive and negative experience with Hipporello Service Desk. With that information at hand you should be prepared to make an informed purchasing decision that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="Hipporello: A service and help desk for Trello users" width="640" height="360" data-src="https://www.youtube.com/embed/16-91ojSbaQ?feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Web-based</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>Cloud Hosted</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Free</li><li>Quote-based</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Large Enterprises</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li class="ok"><span class="icon icon--checked"></span>live support</li><li class="ok"><span class="icon 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We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular Hipporello Service Desk Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RvcGRlc2sv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="TOPdesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/01/FO-TopDesk-Logo-93x48.png 93w, https://s.financesonline.com/uploads/2024/01/FO-TopDesk-Logo.png 186w" /></div> <a href="/p/topdesk/" title="TOPdesk" >TOPdesk Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.5</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ludmdhdGUtc2VydmljZS1kZXNrLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="InvGate Service Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/InvGate-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/InvGate-logo2.png 186w" /></div> <a href="/p/invgate-service-desk/" title="InvGate Service Desk" >InvGate Service Desk Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.5</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hhbG8tc2VydmljZS1kZXNrLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Halo Service Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/04/vp5f01662a94ef411d486e285dcbdf7adc-93x48.png 93w, https://s.financesonline.com/uploads/2021/04/vp5f01662a94ef411d486e285dcbdf7adc.png 186w" /></div> <a href="/p/halo-service-desk/" title="Halo Service Desk" >Halo Service Desk Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3dvbGtlbi8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Wolken" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Wolken-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Wolken-logo2.png 186w" /></div> <a href="/p/wolken/" title="Wolken" >Wolken Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3JlZGVzay8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Re:Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/03/Re-Desk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/03/Re-Desk-logo2.png 186w" /></div> <a href="/p/redesk/" title="Re:Desk" >Re:Desk Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To Hipporello Service Desk By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ludmdhdGUtc2VydmljZS1kZXNrLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="InvGate Service Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/InvGate-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/InvGate-logo2.png 186w" /></div> <a href="/p/invgate-service-desk/" title="InvGate Service Desk" >How much does InvGate Service Desk cost?</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3dvbGtlbi8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Wolken" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Wolken-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Wolken-logo2.png 186w" /></div> <a href="/p/wolken/" title="Wolken" >How much does Wolken cost?</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1zZXJ2aWNlZGVzay8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine ServiceDesk Plus" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/04/sdeskl-93x48.png 93w, https://s.financesonline.com/uploads/2015/04/sdeskl.png 200w" /></div> <a href="/p/manageengine-servicedesk/" title="ManageEngine ServiceDesk Plus" >How much does ManageEngine ServiceDesk Plus cost?</a> </div> <div class="products-table__right">$10</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3plbmRlc2stc2VydmljZS8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo2.png 186w" /></div> <a href="/p/zendesk-service/" title="Zendesk" >How much does Zendesk cost?</a> </div> <div class="products-table__right">$19</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Service Desk Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ludmdhdGUtc2VydmljZS1kZXNrLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="InvGate Service Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/InvGate-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/InvGate-logo2.png 186w" /></div> <a href="/p/invgate-service-desk/" title="InvGate Service Desk reviews" >What are satisfaction reviews for InvGate Service Desk</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.5</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3JlZGVzay8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Re:Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/03/Re-Desk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/03/Re-Desk-logo2.png 186w" /></div> <a href="/p/redesk/" title="Re:Desk reviews" >What are satisfaction reviews for Re:Desk</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1zZXJ2aWNlZGVzay8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine ServiceDesk Plus" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/04/sdeskl-93x48.png 93w, https://s.financesonline.com/uploads/2015/04/sdeskl.png 200w" /></div> <a href="/p/manageengine-servicedesk/" title="ManageEngine ServiceDesk Plus reviews" >What are satisfaction reviews for ManageEngine ServiceDesk Plus</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.7</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hhbG8tc2VydmljZS1kZXNrLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Halo Service Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/04/vp5f01662a94ef411d486e285dcbdf7adc-93x48.png 93w, https://s.financesonline.com/uploads/2021/04/vp5f01662a94ef411d486e285dcbdf7adc.png 186w" /></div> <a href="/p/halo-service-desk/" title="Halo Service Desk reviews" >What are satisfaction reviews for Halo Service Desk</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">100%</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>Hipporello Service Desk Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaGlwcG9yZWxsby12cy1zZXJ2aWNlLWNyZWF0aW8=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Service Creatio" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/11/creatio-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/11/creatio-logo-2.png 186w" /></div> <a href="https://comparisons.financesonline.com/hipporello-vs-service-creatio" title="Comparison of Hipporello Service Desk vs. Service Creatio" class="set-width" >Read a detailed comparison of Hipporello Service Desk and Service Creatio</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaGlwcG9yZWxsby12cy10ZWFtd29yay1kZXNr""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Teamwork Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/Teamwork-Desk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/Teamwork-Desk-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/hipporello-vs-teamwork-desk" title="Comparison of Hipporello Service Desk vs. Teamwork Desk" class="set-width" >Read a detailed comparison of Hipporello Service Desk and Teamwork Desk</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaGlwcG9yZWxsby12cy1oYWxvLXNlcnZpY2UtZGVzaw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Halo Service Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/04/vp5f01662a94ef411d486e285dcbdf7adc-93x48.png 93w, 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<div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Rezolve.ai" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://financesonline.com/uploads/2021/07/Rezolve.ai-logo-2-93x48.png 93w, https://financesonline.com/uploads/2021/07/Rezolve.ai-logo-2.png 186w" /></div> <a href="https://comparisons.financesonline.com/hipporello-vs-rezolve" title="Comparison of Hipporello Service Desk vs. Rezolve.ai" class="set-width" >Read a detailed comparison of Hipporello Service Desk and Rezolve.ai</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vaGlwcG9yZWxsby12cy1zcGljZXdvcmtzLWhlbHAtZGVzaw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Spiceworks" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2018/08/Spiceworks-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2018/08/Spiceworks-logo-2.png 186w" /></div> <a href="https://comparisons.financesonline.com/hipporello-vs-spiceworks-help-desk" title="Comparison of Hipporello Service Desk vs. Spiceworks" class="set-width" >Read a detailed comparison of Hipporello Service Desk and Spiceworks</a> </div></div> </div> </div> </div> </div> </div> <div class="review-page__meta"> <div class="review-page__author"> <div class="review-page__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/nestor_gilbert.png?width=100&token=6ScUWugJRbB_avxvtDy53A" alt="Nestor Gilbert" class="lazyload" onerror="this.onerror=null; this.src='https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" width="100" height="100" > </div> <div class="review-page__author__desc smaller"> <h4>By <a href="https://financesonline.com/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-09-25T21:40:37+00:00" title="2024-09-25 21:40:37">2024-09-25</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Service Desk Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/sysaid/" title="sysaid" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SysAid" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2024/02/sysaid-main-thumbnail-220x90.png 220w, https://s.financesonline.com/uploads/2024/02/sysaid-main-thumbnail-300x123.png 300w, https://s.financesonline.com/uploads/2024/02/sysaid-main-thumbnail-93x38.png 93w, https://s.financesonline.com/uploads/2024/02/sysaid-main-thumbnail-354x145.png 354w, https://s.financesonline.com/uploads/2024/02/sysaid-main-thumbnail.png 440w" /> </div> </a> <a href="/p/freshservice/" title="freshservice" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Freshservice" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2014/11/fse-220x90.png 220w, https://s.financesonline.com/uploads/2014/11/fse-300x123.png 300w, https://s.financesonline.com/uploads/2014/11/fse-93x38.png 93w, https://s.financesonline.com/uploads/2014/11/fse-355x145.png 355w, https://s.financesonline.com/uploads/2014/11/fse.png 450w" /> </div> </a> <a href="/p/hubspot-service-hub/" title="hubspot-service-hub" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HubSpot Service Hub" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/08/hubspot1-220x90.png 220w, https://s.financesonline.com/uploads/2019/08/hubspot1-300x123.png 300w, https://s.financesonline.com/uploads/2019/08/hubspot1-93x38.png 93w, https://s.financesonline.com/uploads/2019/08/hubspot1-354x145.png 354w, https://s.financesonline.com/uploads/2019/08/hubspot1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/sysaid-vs-freshservice-vs-hubspot-service-hub" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> <div class="review-page__unsure"> <div class="review-page__unsure-head">Unsure about this software?</div> <a href="https://financesonline.com/c/service-desk-software/" title="Find alternatives" class="btn">FIND ALTERNATIVES</a> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div> <!-- Why FO Free Modal --> <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/hipporello/", "name": "Hipporello Service Desk", "image": "https://financesonline.com/uploads/2021/04/Hipporello-logo-1-220x90.png", "featureList": "Centralized Hub,\nForms & Email Automation,\nTrello Support Cards,\nUser Analytics,\nOptimized Search,\nForm Customization,\nCustom URL.", "operatingSystem": "Web-based", "screenshot": "https://financesonline.com/uploads/2021/04/Hipporello-screenshot-300x155.png" }, "description": "Hipporello Service Desk is a service desk software that gives customers and employees an easy way to reach out to your teams by adding form and email automation capabilities to Trello. The tool allows users to request IT and business services and support through digital forms and inbound email addresses. All submitted requests are then converted into Kanban cards that your teams can access and handle directly within Trello.\nYou can also set up rules and triggers to automate tasks and actions that need to be done on the requests. Hipporello Service Desk turns Trello into a centralized service or support hub for your teams. They\u2019ll be able to track assignments and user analytics, search for information, and work together in Trello.\u00a0 Hipporello Service Desk provides customization capabilities as well. You can include your own banners,\u00a0 logos, and drag-and-drop input fields in forms, create policies for accessing forms and permit users to access your help center or support portal via a custom domain.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "8.0", "applicationCategory": "Service Desk Software" }, "headline": "Hipporello Service Desk review", "awards": "Great User Experience Award for 2020, Rising Star Award for 2020", "dateModified": "2024-09-25T21:40:37+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Nestor Gilbert", "url": "https://financesonline.com/author/nestor/" } }</script> <!-- Fot social buttons --> <div id="fot-social" class="fot-social" data-id="291585" data-type="post" data-url="https://reviews.financesonline.com/p/hipporello/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/hipporello/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/hipporello/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/hipporello/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":291585,"main_term_slug":"service-desk-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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