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Review And Pay Your VA Copay Bill | Veterans Affairs

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href="/health-care/about-va-health-benefits" id="f7e7861a6d622583d69d64fd63601b8d">About VA health benefits</a> <ul class="usa-sidenav-sub_list"> <li> <a href="/health-care/about-va-health-benefits/your-care-team" id="a39dbfe8d4948c3e6dce95167a03d06e">Your care team</a> </li> <li> <a href="/health-care/about-va-health-benefits/where-you-go-for-care" id="9f936cd2bbde1818daba73828a480f85">Where you&apos;ll go for care</a> </li> <li> <a href="/health-care/about-va-health-benefits/cost-of-care" id="354ae1e3f8598fd2002907485c668c10">Your health care costs</a> </li> <li> <a href="/health-care/about-va-health-benefits/va-health-care-and-other-insurance" id="49118eef9bc6da5a2eda6be576f87937">VA health care and other insurance</a> </li> <li> <a href="/health-care/about-va-health-benefits/long-term-care" id="6695781071f3ce46c4bc03b47d52d98f">Long-term care</a> </li> <li> <a href="/health-care/about-va-health-benefits/dental-care" id="6b120447acc9f3f4c4f8e1ddbb199cd5">Dental care</a> <ul 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id="43a448f9af8a9939db33729cbdd0f1cc">Elegibilidad</a> <ul class="usa-sidenav-sub_list"> <li> <a href="/health-care/eligibility/active-duty" id="c4aa9ec2f2f8afb14090e33ad5182561">Active-duty service members</a> </li> <li> <a href="/health-care/eligibility/priority-groups" id="b5360e1205ac4cd266a6c842469803d4">VA priority groups</a> </li> </ul> </li> <li> <a href="/health-care/how-to-apply" id="6c25ec67beff2b275b194b169d49ba2a">How to apply</a> </li> <li> <a href="/health-care/how-to-apply-esp" id="545423f5b4b927cf3a75f7f11c4f0ca0">C&#xF3;mo solicitar</a> </li> <li> <a href="/health-care/apply-for-health-care-form-10-10ez/introduction" id="f8f3b09d734bd8bd78baabba1ca60001">Apply now</a> </li> <li> <a href="/health-care/after-you-apply" id="c1ea44bf55ab3d21f761cbfa42e07e79">After you apply</a> </li> <li> <a href="/health-care/after-you-apply-esp" id="5eeb6a8a755a84cdd7c98ff46ba1f9fd">Despu&#xE9;s de solicitar</a> </li> <li> <a href="/health-care/foreign-medical-program" 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id="2550ab2a433eac1320e829032d20c5c2">C&#xF3;mo obtener su historial de vacunas COVID-19 en l&#xED;nea</a> </li> </ul> </li> <li> <a href="/health-care/covid-19-vaccine-tag" id="7293d26afb15a041c268a4fe04e55768">Mga bakuna sa COVID-19 sa VA</a> <ul class="usa-sidenav-sub_list"> <li> <a href="/health-care/covid-19-vaccine-tag/about-covid-19-vaccine-tag" id="dbf0a10cc1b23d3105224eb0672cc014">Tungkol sa bakuna laban sa COVID-19</a> </li> <li> <a href="/health-care/covid-19-vaccine-tag/vaccine-record-tag" id="97d3350e1c50ef7f623d4d6ec71f4479">Paano makuha sa online ang talaan ng bakuna para sa COVID-19</a> </li> </ul> </li> <li> <a href="/health-care/get-medical-records" id="931e24b5ae91287281560e7d1b81127b">Get your VA medical records</a> </li> <li> <a href="/health-care/update-health-information" id="d198ac6f6c9fdee9fc4853f7eb4c4bd0">Update your VA health benefits information</a> </li> <li class="active-level"> <a class="usa-current" href="/health-care/pay-copay-bill" id="ab292568ef8776d87e1d16eb28151335">Review and pay your VA copay bill</a> <ul class="usa-sidenav-sub_list"> <li> <a href="/health-care/pay-copay-bill/dispute-charges" id="525c4964c2cce6cf57c4ef6b16fbc0b1">Dispute your VA copay charges</a> </li> <li> <a href="/health-care/pay-copay-bill/financial-hardship" id="e12097490ca3923ffd73c1f497eb88f0">Request VA financial hardship assistance</a> </li> </ul> </li> <li> <a href="/decision-reviews" id="df496f04a674bb08e8154aa1e0c21cf5">Request a decision review</a> </li> <li> <a href="/health-care/get-reimbursed-for-travel-pay" id="6c32084b2ed05f57c3b282edcfcc3cf4">Get travel pay</a> </li> <li> <a href="/health-care/get-health-id-card" id="e31d0a4866904bdee411e11a6dab6d36">Get a Veteran Health Identification Card (VHIC)</a> </li> </ul> </div> </li> <li> <button class="usa-accordion-button" aria-expanded="false" aria-controls="a3"> More resources </button> <div id="a3" class="usa-accordion-content" aria-hidden="false"> <ul class="usa-sidenav-list"> <li> <a href="/health-care/copay-rates" id="5c4e3a280e9797ced9f1c88d79c4f13d">Current VA health care copay rates</a> <ul class="usa-sidenav-sub_list"> <li> <a href="/health-care/copay-rates/past-rates-2023" id="cbe0c5dffc1076e62dd7e8e3c8fb5fe4">Past rates: 2023</a> </li> <li> <a href="/health-care/copay-rates/past-rates-2022" id="1cc413670659d6d702ed7e8b9dac794a">Past rates: 2022</a> </li> <li> <a href="/health-care/copay-rates/past-rates-2021" id="0f172475fe513bafb5cbdfe3e196d62a">Past rates: 2021</a> </li> </ul> </li> <li> <a href="/health-care/health-needs-conditions" id="6d3e9097c2cf2e09428ba4ab0f4db5d5">Health needs and conditions</a> <ul class="usa-sidenav-sub_list"> <li> <a href="/health-care/health-needs-conditions/health-issues-related-to-service-era" id="6c38626a05a13f3791f7f66aeeade607">Health issues related to service era</a> <ul class="usa-sidenav-sub_list"> <li> <a 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mobileMediaQuery = window.matchMedia('(max-width: 767px)') var navTrigger = document.getElementsByClassName('va-btn-sidebarnav-trigger')[0] var buttonWrapper = document.querySelector( '.va-btn-sidebarnav-trigger .button-wrapper' ) var buttonBackground = document.querySelector( '.va-btn-sidebarnav-trigger .button-background' ) var navTriggerPlaceholder = document.querySelector('.trigger-placeholder') var navTriggerPosition // Helper to get the height of the nav button, with or without the bottom // padding. 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This simple hack // ensures that the height is not computed until the next run of the event // loop setTimeout(() => { navTriggerPlaceholder.style.height = getButtonHeight(true) + 'px' buttonBackground.style.height = getButtonHeight(false) + 'px' }, 0) } function setMenuTriggerPosition() { navTriggerPosition = navTriggerPlaceholder.offsetTop } function pinTrigger() { if (mobileMediaQuery.matches) { if (navTriggerPosition < window.pageYOffset) { navTrigger.classList.add('fixed-trigger') } else { navTrigger.classList.remove('fixed-trigger') } } } // As the document loads, make sure the height and trigger positions are // updated document.onreadystatechange = () => { setElementHeights() setMenuTriggerPosition() } window.addEventListener( 'resize', () => { // The height of the trigger can change at extreme browser widths setElementHeights() // The trigger can be pushed up/down as elements above it change height as // the browser width changes setMenuTriggerPosition() // We might need to pin/unpin the trigger if we transitions from/to mobile // browser widths pinTrigger() }, false ) window.addEventListener( 'scroll', () => { // We are resetting the trigger button's position on scroll just in case any // elements have been removed from above the menu trigger, such as a // dismissible alert. setMenuTriggerPosition() // Primarily scrolling will pin/unpin the trigger from the top of the // viewport pinTrigger() }, false ) </script> <article class="usa-content vads-u-padding-bottom--0"> <div data-widget-type="i18-select"></div> <h1>Review and pay your VA copay bill</h1> <div class="va-introtext"> <p>You need to pay your full VA copay bill balance by the due date on your billing statement to avoid late charges, interest, or collection actions. Check how much you owe for medical service and prescription copays at each VA facility. And find out how to make a payment, request help, or dispute your charges.</p> </div> <va-on-this-page></va-on-this-page> <div data-template="paragraphs/wysiwyg" data-entity-id="95304"> <div itemprop="text"> <h2 id="review-your-bills-and-current-"><strong>Review your bills and current balances</strong></h2> </div> </div> <div data-template="paragraphs/react_widget" data-entity-id="92426" data-widget-type="medical-copays-cta" data-widget-timeout="20"> <div class="loading-indicator-container"> <div aria-label="Loading..." aria-valuetext="Loading your application..." class="loading-indicator" role="progressbar"></div> <span class="loading-indicator-message loading-indicator-message--normal"> </span> <span class="loading-indicator-message loading-indicator-message--slow vads-u-display--none" aria-hidden="true"> Sorry, this is taking longer than expected. </span> </div> <span class="static-widget-content vads-u-display--none" aria-hidden="true"> </span> <div class="usa-alert usa-alert-error sip-application-error vads-u-display--none" aria-hidden="true"> <div class="usa-alert-body"> <strong>We&#x2019;re sorry. Something went wrong when we tried to load your saved application.</strong><br>Please try refreshing your browser in a few minutes. </div> </div> </div> <div data-template="paragraphs/wysiwyg" data-entity-id="95305"> <div itemprop="text"> <h2 id="make-a-payment-now"><strong>Make a payment now</strong></h2> <p>Pay your full balance or request help by the due date on your billing statement to avoid late charges, interest, or collection actions.</p> <p>You&#x2019;ll need your account number to pay. You can find your account number in our online copay tool or on your billing statement.</p> <h3 id="option-1-pay-online"><strong>Option 1: Pay online</strong></h3> <p>Pay directly from your bank account or by debit or credit card on the secure Pay.gov website.</p> <p><a href="https://www.pay.gov/public/form/start/25987221">Pay your copay bill at&#xA0;Pay.gov </a></p> <h3 id="option-2-pay-by-phone"><strong>Option 2: Pay by phone</strong></h3> <p>Call us at <a aria-label="8 8 8. 8 2 7. 4 8 1 7." href="tel:+18888274817">888-827-4817</a> <a aria-label="TTY. 7 1 1." href="tel:711">(TTY: 711)</a>. Be sure to have your account number ready.&#xA0;</p> <h3 id="option-3-pay-by-mail"><strong>Option 3: Pay by mail</strong></h3> <p>Send your payment stub, along with a check or money order made payable to &#x201C;VA,&#x201D; to this address. Include your account number on the check or money order.&#xA0;</p> <p class="va-address-block">Department of Veterans Affairs&#xA0;<br> PO Box 3978&#xA0;<br> Portland, OR 97208-3978</p> <h3 id="option-4-pay-in-person"><strong>Option 4: Pay in person</strong></h3> <p>Go to the VA health facility that sent the bill. Ask for the agent cashier&#x2019;s office.</p> <p>Bring your payment stub, along with a check or money order made payable to &#x201C;VA.&#x201D; Include your account number on the check or money order.</p> <p><a href="https://www.va.gov/find-locations/">Find your VA health facility</a></p> <p><strong>Note:</strong><strong>&#xA0;</strong>We can deposit your check through either a one-time electronic funds transfer or as a check transaction. If we make an electronic funds transfer, your bank may withdraw the funds from your account on the same day as we process your payment and you won&#x2019;t receive your check back from your bank.</p> </div> </div> <div data-template="paragraphs/wysiwyg" data-entity-id="95314"> <div itemprop="text"> <h2 id="find-out-how-to-request-financ"><strong>Find out how to request financial help or dispute your charges</strong></h2> <p>If you&#x2019;re struggling to pay your copays, you can request help. Options may include a repayment plan, debt relief, or copay exemption.</p> <p><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="a8a5bfeb-9940-4ed8-80ae-9c2858a7b3d1" href="/health-care/pay-copay-bill/financial-hardship" title="Request VA financial hardship assistance">Find out how to request financial hardship assistance</a></p> <p>If you disagree with the charges or amounts on your bill, you can file a dispute.</p> <p><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="560295f1-240b-4b34-87ee-ccba6f4bbe6c" href="/health-care/pay-copay-bill/dispute-charges" title="Dispute your VA copay charges">Find out how to dispute your copay charges</a></p> </div> </div> <div data-template="paragraphs/wysiwyg" data-entity-id="95315"> <div itemprop="text"> <h2 id="more-questions-about-va-copays"><strong>More questions about VA copays</strong></h2> </div> </div> <div data-template="paragraphs/collapsible_panel" data-entity-id="95319" data-multiselectable="false"> <va-accordion uswds> <va-accordion-item class="va-accordion-item" id="how-can-i-get-help-to-understand-my-patient-statement-95316"> <h3 slot="headline"> How can I get help to understand my patient statement? </h3> <div id="95316" data-template="paragraphs/collapsible_panel__panel" data-entity-id="95316" data-analytics-faq-text="How can I get help to understand my patient statement?"> <div id="collapsible_panel_item-95316"> <div data-template="paragraphs/wysiwyg" data-entity-id="95316"> <div itemprop="text"> <ul> <li>Call us at <a aria-label="8 6 6. 4 0 0. 1 2 3 8." href="tel:+18664001238">866-400-1238</a>. We&#x2019;re here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.</li> <li>Or visit your nearest VA medical center or other health facility and ask to talk with a member of the facility&#x2019;s revenue staff.</li> </ul> <p><a href="https://www.va.gov/find-locations/"><strong>Find your nearest VA health facility</strong></a></p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" id="what-happens-if-i-dont-pay-my-bill-95317"> <h3 slot="headline"> What happens if I don&#x2019;t pay my bill? </h3> <div id="95317" data-template="paragraphs/collapsible_panel__panel" data-entity-id="95317" data-analytics-faq-text="What happens if I don&#x2019;t pay my bill?"> <div id="collapsible_panel_item-95317"> <div data-template="paragraphs/wysiwyg" data-entity-id="95317"> <div itemprop="text"> <p>We won&#x2019;t withhold any treatment or medication from you even if you can&#x2019;t pay your copays. But by law, we must collect all copay debts for VA health care services.</p> <h4><strong>After 30 days</strong></h4> <p>We must add interest and a monthly fee to your bill. Interest starts from the date charges first appear on your bill. We set interest and fee rates each year. We&#x2019;ll continue to add these fees until you pay your full balance or set up an approved repayment plan.</p> <p>If you set up a repayment plan and don&#x2019;t pay your installments on time, we&#x2019;ll continue adding fees until you pay off your balance.&#xA0;We may add other costs if we need to take further collection action.</p> <h4><strong>After 90 days</strong></h4> <p>We may take action to collect your copay debt. This may include keeping part or all of your monthly VA benefit payments to pay down your debt. This process is called offsetting. We may offset benefits like VA disability compensation, GI Bill payments, or Veterans Pension payments.</p> <p>We may also notify credit reporting agencies. This may lower your credit score.&#xA0;</p> <h4><strong>After 120 days</strong></h4> <p>We must, by law, transfer your debt to the U.S. Department of the Treasury. At this point, we can&#x2019;t help you manage your copay debt.</p> <p>The U.S. Treasury may take these actions:</p> <ul> <li>Add more fees and interest.</li> <li>Keep (or offset) part or all of your federal or state payments to pay down your debt. This may include your tax refunds, Social Security benefits, or federal or state salary or retirement benefits.</li> <li>Refer your account to a private collection agency.</li> <li>Take part or all of your wages from a non-federal job to pay down your debt.</li> </ul> <p><a href="https://fiscal.treasury.gov/top/">Visit the Treasury Offset Program website to learn more</a></p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" id="what-should-i-do-if-i-receive-a-bill-from-my-approved-non-va-95318"> <h3 slot="headline"> What should I do if I receive a bill from my approved non-VA community provider? </h3> <div id="95318" data-template="paragraphs/collapsible_panel__panel" data-entity-id="95318" data-analytics-faq-text="What should I do if I receive a bill from my approved non-VA community provider?"> <div id="collapsible_panel_item-95318"> <div data-template="paragraphs/wysiwyg" data-entity-id="95318"> <div itemprop="text"> <p>You most likely received the bill because your provider tried to send it to us, but they didn&#x2019;t receive payment. Contact your VA health facility and ask the staff to work with your community provider to resolve payment.</p> <p><a href="https://www.va.gov/find-locations/">Find your nearest VA health facility</a></p> </div> </div> </div> </div> </va-accordion-item> </va-accordion> </div> <div class="row"> <div class="usa-content"> <aside class="va-nav-linkslist va-nav-linkslist--related"> <section data-template="paragraphs/list_of_link_teasers" data-entity-id="4263" class="field_related_links"> <h2 id="other-information-you-may-need" class="va-nav-linkslist-heading" tabindex="-1"> Other information you may need </h2> <ul class="va-nav-linkslist-list"> <li data-template="paragraphs/linkTeaser" data-entity-id="4260" data-links-list-header="Current copay rates" data-links-list-section-header="Other information you may need"> <h3 class="va-nav-linkslist-title vads-u-font-size--h4" id> <va-link href="/health-care/copay-rates" text="Current copay rates"> </va-link></h3> <p class="va-nav-linkslist-description">Review our current copay rates for different services and medication.</p> </li> <li data-template="paragraphs/linkTeaser" data-entity-id="4261" data-links-list-header="Your health care costs" data-links-list-section-header="Other information you may need"> <h3 class="va-nav-linkslist-title vads-u-font-size--h4" id="-1"> <va-link href="/health-care/about-va-health-benefits/cost-of-care" text="Your health care costs"> </va-link></h3> <p class="va-nav-linkslist-description">Learn how we assess and verify your income to help determine if you&#x2019;re eligible for VA health care and whether you&#x2019;ll need to pay copays for certain types of care, tests, and medications.</p> </li> <li data-template="paragraphs/linkTeaser" data-entity-id="4262" data-links-list-header="VA health care and other insurance" data-links-list-section-header="Other information you may need"> <h3 class="va-nav-linkslist-title vads-u-font-size--h4" id="-2"> <va-link href="/health-care/about-va-health-benefits/va-health-care-and-other-insurance" text="VA health care and other insurance"> </va-link></h3> <p class="va-nav-linkslist-description">Learn how VA health care works with other insurance (like a private insurance plan, Medicare, Medicaid, or TRICARE).</p> </li> <li data-template="paragraphs/linkTeaser" data-entity-id="95994" data-links-list-header="Veteran copayments video (YouTube)" data-links-list-section-header="Other information you may need"> <h3 class="va-nav-linkslist-title vads-u-font-size--h4" id="-3"> <va-link href="https://www.youtube.com/watch?v=gNlM8FHzMQI" text="Veteran copayments video (YouTube)"> </va-link></h3> <p class="va-nav-linkslist-description">Learn why some Veterans are charged copays when they receive VA health care, how to pay a copay, and how to manage copay debts.</p> </li> </ul> </section> </aside> </div> </div> <va-back-to-top></va-back-to-top> <!-- Last updated & feedback button--> <div class="last-updated usa-content vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0"> <div class="mobile-lg:vads-u-display--flex above-footer-elements-container"> <div class="vads-u-flex--auto"> <span class="vads-u-text-align--justify"> <p>Last updated: <time datetime="2022-10-12">October 12, 2022</time></p> </span> </div> <div class="vads-u-flex--1 vads-u-text-align--right"> <span class="vads-u-text-align--right"> <button type="button" class="feedback-button usa-button" id="mdFormButton" aria-label="give feedback"> Feedback </button> </span> </div> </div> </div> </article> </div> </div></main> </div> </div> <!-- src url from https://docs.datadoghq.com/real_user_monitoring/browser/setup/#cdn-sync --> <script nonce="z05eWFIRlsBset9VSVhb5XufXLuZIqwi" type="text/javascript" defer src="https://www.datadoghq-browser-agent.com/datadog-rum-v5.js"></script> <script nonce="z05eWFIRlsBset9VSVhb5XufXLuZIqwi" type="text/javascript"> window.addEventListener('load', () => { // All of the page urls we want to monitor include www.va.gov (production only) if (window.DD_RUM && window.location?.hostname === 'www.va.gov') { /** * Unauthenticated Static pages may be crawled by bots, so we won't initialize * RUM sessions. 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