Your VA Primary Care Provider

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This simple hack // ensures that the height is not computed until the next run of the event // loop setTimeout(() => { navTriggerPlaceholder.style.height = getButtonHeight(true) + 'px' buttonBackground.style.height = getButtonHeight(false) + 'px' }, 0) } function setMenuTriggerPosition() { navTriggerPosition = navTriggerPlaceholder.offsetTop } function pinTrigger() { if (mobileMediaQuery.matches) { if (navTriggerPosition < window.pageYOffset) { navTrigger.classList.add('fixed-trigger') } else { navTrigger.classList.remove('fixed-trigger') } } } // As the document loads, make sure the height and trigger positions are // updated document.onreadystatechange = () => { setElementHeights() setMenuTriggerPosition() } window.addEventListener( 'resize', () => { // The height of the trigger can change at extreme browser widths setElementHeights() // The trigger can be pushed up/down as elements above it change height as // the browser width changes setMenuTriggerPosition() // We might need to pin/unpin the trigger if we transitions from/to mobile // browser widths pinTrigger() }, false ) window.addEventListener( 'scroll', () => { // We are resetting the trigger button's position on scroll just in case any // elements have been removed from above the menu trigger, such as a // dismissible alert. setMenuTriggerPosition() // Primarily scrolling will pin/unpin the trigger from the top of the // viewport pinTrigger() }, false ) </script> <article class="usa-content vads-u-padding-bottom--0"> <div data-widget-type="i18-select"></div> <h1>Your VA primary care provider and PACT team</h1> <div class="va-introtext"> <p>At VA, we take a team approach to health care—with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits. Find out who will care for you when you become part of the VA health care program.</p> </div> <div class="feature"> <div data-template="paragraphs/q_a" data-entity-id="3009" data-analytics-faq-section data-analytics-faq-text="Who will provide care for me at VA?"> <div id="3009"> <div class="vads-u-display--flex"> <h2 id="who-will-provide-care-for-me-a"> Who will provide care for me at VA? </h2> </div> <div data-entity-id="3009"> <div data-template="paragraphs/wysiwyg" data-entity-id="3010"> <div itemprop="text"> <p>After you sign up for VA health care and choose your main VA location, we’ll assign you to a health care team called a Patient Aligned Care Team (or PACT). Your team will be made up of you, those who support you (like your family members and caregivers), and your health care providers.</p> <p><strong>Your team will include a:</strong></p> <ul> <li><strong>Primary care provider</strong> (your main doctor, nurse practitioner, or physician’s assistant)</li> <li><strong>Clinical pharmacist</strong> (a pharmacist who works with you and your primary care provider to make sure you’re taking the medicines that are right for you and your overall health)</li> <li><strong>Registered nurse (RN) care manager</strong> (a nurse who makes sure your care is coordinated across all providers and services, and meets your health goals and your plan for care)</li> <li><strong>Licensed practical nurse (LPN) or medical assistant and clerk</strong> (team members who help to support you and the other health care providers on your team)</li> </ul> <p>When you need other services to meet your goals and needs, your team may call other providers—like social workers or specialists—to help with your care.</p> </div> </div> </div> </div> </div> </div> <script type="application/ld+json" nonce="jpOgAJQiQTVS3xVIYyECshJw7QbpxrGi"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How will my health care team work with me?", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "Do I get to choose my primary care provider?", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "How do I schedule an appointment?", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "What happens if my primary care provider leaves VA?", "acceptedAnswer": { "@type": "Answer", "text": "" } }, { "@type": "Question", "name": "Can I see a local community care provider, paid for by VA?", "acceptedAnswer": { "@type": "Answer", "text": "" } } ] } </script> <div data-template="paragraphs/q_a_section" data-entity-id="3011"> <h2 id="more-about-your-va-care-team">More about your VA care team</h2> <div data-template="paragraphs/q_a.collapsible_panel"> <va-accordion uswds> <va-accordion-item class="va-accordion-item" header="How will my health care team work with me?" id="how-will-my-health-care-team-work-with-me" level="3"> <div id="3012" data-template="paragraphs/q_a.collapsible_panel__qa" data-entity-id="3012" data-analytics-faq-section="More about your VA care team" data-analytics-faq-text="How will my health care team work with me?"> <div id="q_a-3012"> <div data-template="paragraphs/wysiwyg" data-entity-id="3013"> <div itemprop="text"> <p>Your team’s goal is to plan for all the care you need to help you stay healthy and well throughout your life.</p> <p><strong>Your team will:</strong></p> <ul><li> <p><strong>Build a partnership with you.</strong> You’ll be an active member of the team, and you’ll work with your team to plan and make decisions to meet your personal health goals. Your team will offer wellness care, education, and lifestyle coaching to help you stay healthy.</p> </li> <li> <p><strong>Provide or arrange for preventive care,</strong> such as immunizations (like flu shots) to prevent illness and screenings to help find diseases like cancer in their earliest stages—when treatment is most likely to be successful.</p> </li> <li> <p><strong>Help you get care in the ways that work best for you.</strong> This may include personal visits with your primary care provider, group clinics, and 24/7 telephone care. You can also get online educational information and secure messaging with your health care team through the My HealtheVet portal.<br><a href="https://www.myhealth.va.gov/">Visit My HealtheVet</a></p> </li> <li> <p><strong>Coordinate your care.</strong> Team members will meet often to talk with you—and each other—about your progress and goals. And they’ll coordinate any care you may need from specialists outside the team.</p> </li> </ul> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" header="Do I get to choose my primary care provider?" id="do-i-get-to-choose-my-primary-care-provider" level="3"> <div id="3014" data-template="paragraphs/q_a.collapsible_panel__qa" data-entity-id="3014" data-analytics-faq-section="More about your VA care team" data-analytics-faq-text="Do I get to choose my primary care provider?"> <div id="q_a-3014"> <div data-template="paragraphs/wysiwyg" data-entity-id="3015"> <div itemprop="text"> <p>No. You’ll choose the main VA location where you’d like to get care. We’ll assign you a health care team—including your primary care provider—based on the location you choose.</p> <p>If you decide you want to change to a different primary care doctor, you’ll need to talk to your health care team leader or to the patient advocate at your VA medical center.<br> <a href="/find-locations/">Find a medical center near you</a></p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" header="How do I schedule an appointment?" id="how-do-i-schedule-an-appointment" level="3"> <div id="3016" data-template="paragraphs/q_a.collapsible_panel__qa" data-entity-id="3016" data-analytics-faq-section="More about your VA care team" data-analytics-faq-text="How do I schedule an appointment?"> <div id="q_a-3016"> <div data-template="paragraphs/wysiwyg" data-entity-id="3017"> <div itemprop="text"> <p>You can schedule VA health care appointments by phone or through our online scheduling tool.<br> <a href="/health-care/schedule-view-va-appointments">Find out how to schedule VA appointments by phone or online</a></p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" header="What happens if my primary care provider leaves VA?" id="what-happens-if-my-primary-care-provider-leaves-va" level="3"> <div id="3018" data-template="paragraphs/q_a.collapsible_panel__qa" data-entity-id="3018" data-analytics-faq-section="More about your VA care team" data-analytics-faq-text="What happens if my primary care provider leaves VA?"> <div id="q_a-3018"> <div data-template="paragraphs/wysiwyg" data-entity-id="3019"> <div itemprop="text"> <p>Your health care team will have a plan in place if your primary care provider is away or leaves VA. Your team will make sure you always have access to a qualified primary care provider and that you keep getting the ongoing care you need to continue with your health care plan.</p> </div> </div> </div> </div> </va-accordion-item> <va-accordion-item class="va-accordion-item" header="Can I see a local community care provider, paid for by VA?" id="can-i-see-a-local-community-care-provider-paid-for-by-va" level="3"> <div id="3020" data-template="paragraphs/q_a.collapsible_panel__qa" data-entity-id="3020" data-analytics-faq-section="More about your VA care team" data-analytics-faq-text="Can I see a local community care provider, paid for by VA?"> <div id="q_a-3020"> <div data-template="paragraphs/wysiwyg" data-entity-id="3021"> <div itemprop="text"> <p>This depends on your situation. If you’re enrolled in VA health care, find out how you may be able to receive care from a provider in your local community through <a href="https://www.va.gov/COMMUNITYCARE/programs/veterans/index.asp">community care</a>.</p> </div> </div> </div> </div> </va-accordion-item> </va-accordion> </div> </div> <div class="row"> <div class="usa-content"> <aside class="va-nav-linkslist va-nav-linkslist--related"> <section data-template="paragraphs/list_of_link_teasers" data-entity-id="3004" class="field_related_links"> <h2 id="more-information-about-your-be" class="va-nav-linkslist-heading" tabindex="-1"> More information about your benefits </h2> <ul class="va-nav-linkslist-list"> <li data-template="paragraphs/linkTeaser" data-entity-id="3005" data-links-list-header="Health care benefits eligibility" data-links-list-section-header="More information about your benefits"> <h3 class="va-nav-linkslist-title vads-u-font-size--h4" id> <va-link href="/health-care/eligibility" text="Health care benefits eligibility"> </va-link></h3> <p class="va-nav-linkslist-description">Not sure if you qualify? Find out if you can get VA health care benefits.</p> </li> <li data-template="paragraphs/linkTeaser" data-entity-id="3006" data-links-list-header="How to apply for health care benefits" data-links-list-section-header="More information about your benefits"> <h3 class="va-nav-linkslist-title vads-u-font-size--h4" id="-1"> <va-link href="/health-care/how-to-apply" text="How to apply for health care benefits"> </va-link></h3> <p class="va-nav-linkslist-description">Ready to apply? Get started now.</p> </li> <li data-template="paragraphs/linkTeaser" data-entity-id="3007" data-links-list-header="Health needs and conditions" data-links-list-section-header="More information about your benefits"> <h3 class="va-nav-linkslist-title vads-u-font-size--h4" id="-2"> <va-link href="/health-care/health-needs-conditions" text="Health needs and conditions"> </va-link></h3> <p class="va-nav-linkslist-description">Find out how to access VA services for mental health, women’s health, and other specific needs.</p> </li> <li data-template="paragraphs/linkTeaser" data-entity-id="3008" data-links-list-header="Disability benefits" data-links-list-section-header="More information about your benefits"> <h3 class="va-nav-linkslist-title vads-u-font-size--h4" id="-3"> <va-link href="/disability" text="Disability benefits"> </va-link></h3> <p class="va-nav-linkslist-description">Have an illness or injury that was caused—or made worse—by your active-duty service? Find out if you can get disability compensation (monthly payments) from VA.</p> </li> </ul> </section> </aside> </div> </div> <va-back-to-top></va-back-to-top>  <div class="last-updated usa-content vads-u-padding-x--1 desktop-lg:vads-u-padding-x--0"> <div class="mobile-lg:vads-u-display--flex above-footer-elements-container"> <div class="vads-u-flex--auto"> <span class="vads-u-text-align--justify"> <p>Last updated: <time datetime="2022-10-12">October 12, 2022</time></p> </span> </div> <div class="vads-u-flex--1 vads-u-text-align--right"> <span class="vads-u-text-align--right"> <button type="button" class="feedback-button usa-button" id="mdFormButton" aria-label="give feedback"> Feedback </button> </span> </div> </div> </div> </article> </div> </div></main> </div> </div>  <script nonce="jpOgAJQiQTVS3xVIYyECshJw7QbpxrGi" type="text/javascript" defer src="https://www.datadoghq-browser-agent.com/datadog-rum-v5.js"></script> <script nonce="jpOgAJQiQTVS3xVIYyECshJw7QbpxrGi" type="text/javascript"> window.addEventListener('load', () => { // All of the page urls we want to monitor include www.va.gov (production only) if (window.DD_RUM && window.location?.hostname === 'www.va.gov') { /** * Unauthenticated Static pages may be crawled by bots, so we won't initialize * RUM sessions. 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