JUSTICE AND CONSUMERS

<!DOCTYPE HTML> <html lang="en" class="no-js"> <head> <meta charset="utf-8"/> <meta content="width=device-width,initial-scale=1" name="viewport"/> <meta content="IE=edge" http-equiv="X-UA-Compatible"/> <title>JUSTICE AND CONSUMERS - Items</title> <script type="text/javascript" src="https://ec.europa.eu/newsroom/newsroom/ruxitagentjs_ICANVfgqrux_10289240325103055.js" data-dtconfig="rid=RID_-2010562945|rpid=202733401|domain=europa.eu/newsroom|reportUrl=/newsroom/rb_39a3e95b-5423-482c-879b-99ef235dffeb|app=12df7d9833618bd4|cuc=m097nmfl|agentId=120bc9853ad780e4|mel=100000|mb=null|featureHash=ICANVfgqrux|dpvc=1|iub=null|lastModification=1732717642380|tp=500,50,0|rdnt=1|uxrgce=1|agentUri=/newsroom/ruxitagentjs_ICANVfgqrux_10289240325103055.js"></script><script type="text/javascript" src="https://ec.europa.eu/newsroom//js/jquery/jquery-3.6.3.min.js"></script> <script type="text/javascript" src="https://ec.europa.eu/newsroom//js/jquery/jquery-ui-1.13.2/jquery-ui.min.js"></script> <script src="https://ec.europa.eu/newsroom//js/moment.js"></script> <script src="https://cdn1.fpfis.tech.ec.europa.eu/ecl/v3.7.0/ec/scripts/ecl-ec.js" integrity="sha256-jkFgE7y8Q6ahu/3K0IfmGG5Dlhn7BZbX2p7n5JAXRhw= sha384-XeyzBjyWZFSXPpNvWFVMjKzgssCAFbHgGyqmL1XtZef5LfKdQdD4//K/WzkzriiU sha512-yclcR6vLyRbw/qMYkQ60dP8U5NRW/1+HdaA8J9JBHc6h/f6m2Gm+GEx9lREBi6e16mh2wtlurXQzaYNNK9OPKA==" crossorigin="anonymous"></script> <script src="https://ec.europa.eu/newsroom//js/alpine.min.js" defer></script> <script src="https://europa.eu/webtools/load.js" type="text/javascript" defer></script> <script type="application/json"> { "utility" : "cck", "url": "https://europa.eu/european-union/abouteuropa/cookies_en", "appendix": "Extra content in English only" } </script> <script> var cl = document.querySelector('html').classList; cl.remove('no-js'); cl.add('has-js'); </script> <link rel="stylesheet" href="https://ec.europa.eu/newsroom//css/jquery/jquery-ui/jquery-ui-1.13.1.min.css"> <link rel="stylesheet" href="https://ec.europa.eu/newsroom//css/font-awesome-6.1.0/css/all.min.css"> <link rel="stylesheet" href="https://cdn1.fpfis.tech.ec.europa.eu/ecl/v3.7.0/ec/styles/ecl-ec.css" integrity="sha256-ZdpU8ceybZJrA2Wrwn/eMYUN2CcWPI74zyrjeeNUku8= sha384-yC56h5ewovjkjGHvHAKHxbM3V5aQoNp+fhu3jW6DUe1xpqPheP4olfuoAE1LRqNt sha512-AmZLFl1p0U7seKqqVCROPCN/vNkJhyBPUnHZnU3CCRLaNF3HZYa6/+U5yva37N9LwROsvEcY2t0oEW3WZMAtwg==" crossorigin="anonymous" media="screen" /> <link rel="stylesheet" href="https://cdn1.fpfis.tech.ec.europa.eu/ecl/v3.7.0/ec/styles/ecl-ec-print.css" integrity="sha256-gX25jbQVjrlbaxzbaXMs+WbnP8Pap1Rx8QKm0GOePNc= sha384-g/dqKLDockch8REprtj1C0v+l/Mh7mpjGklFiY9+7KwEEX7QwHaV+Xse9zO/jmzk sha512-uYoXL7aMUEwwuYCI/z2ryb99hcGa1FcLSFkFOi83TJTC5vnOCCmGi376z32Kh3Xp1OGCptblr9/tAwkrjHo5QQ==" crossorigin="anonymous" media="print" /> <style> .ecl-site-header-harmonised__login-box, .ecl-site-header-harmonised__search {z-index: 999;} </style> </head> <body> <a href="#main-content" class="skip-main ecl-u-pa-m ecl-u-type-m ecl-u-bg-yellow ">skip to main content</a>  <header data-ecl-auto-init="SiteHeader" class="ecl-site-header" data-ecl-has-menu="true"> <div class="ecl-site-header__header"> <div class="ecl-site-header__container ecl-container"> <div class="ecl-site-header__top" data-ecl-site-header-top=""> <a class="ecl-link ecl-link--standalone ecl-site-header-standardised__logo-link" href="https://ec.europa.eu/newsroom/" aria-label="European Commission"> <img alt="European Commission Logo" title="European Commission" style="height: auto; width:20vh" src="https://ec.europa.eu/newsroom//img/logos/ec/ec_en.png"/> </a> <div class="ecl-site-header__action">   <div class="ecl-site-header__language"> <a class="ecl-button ecl-button--ghost ecl-site-header__language-selector" href="" data-ecl-language-selector="" aria-label="Change language" aria-controls="language-list-overlay" aria-expanded="false"><span class="ecl-site-header__language-icon"> <svg class="ecl-icon ecl-icon--s ecl-icon--rotate-0 ecl-site-header__icon" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#language"></use> </svg> <span class="ecl-site-header__language-code">en</span> </span>English</a> <div class="ecl-site-header__language-container" id="language-list-overlay" data-ecl-language-list-overlay="" aria-labelledby="ecl-site-header__language-title" role="dialog" hidden=""> <div class="ecl-site-header__language-header"> <div class="ecl-site-header__language-title" id="ecl-site-header__language-title"> Select language</div> <button class="ecl-button ecl-button--ghost ecl-site-header__language-close" type="submit" data-ecl-language-list-close=""><span class="ecl-button__container"><span class="ecl-u-sr-only" data-ecl-label="true">Close</span> <svg class="ecl-icon ecl-icon--m ecl-icon--rotate-0 ecl-icon--primary" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#close-filled"></use> </svg> </span></button> </div> <div class="ecl-site-header__language-content"> <div class="ecl-site-header__language-category ecl-site-header__language-category--3-col" data-ecl-language-list-eu=""> <ul class="ecl-site-header__language-list"> <li class="ecl-site-header__language-item"><a href="https://ec.europa.eu/newsroom/just/language/de/Deutsch" class="ecl-link ecl-link--standalone ecl-site-header__language-link"><span class="ecl-site-header__language-link-code"> de</span><span class="ecl-site-header__language-link-label">Deutsch</span></a> </li> <li class="ecl-site-header__language-item"><a href="https://ec.europa.eu/newsroom/just/language/en/English" class="ecl-link ecl-link--standalone ecl-site-header__language-link ecl-site-header__language-link--active"><span class="ecl-site-header__language-link-code">en</span><span class="ecl-site-header__language-link-label">English</span></a> </li> <li class="ecl-site-header__language-item"><a href="https://ec.europa.eu/newsroom/just/language/fr/fran%C3%A7ais" class="ecl-link ecl-link--standalone ecl-site-header__language-link"><span class="ecl-site-header__language-link-code"> fr</span><span class="ecl-site-header__language-link-label">français</span></a> </li> </ul> </div> </div> </div> </div>   <div class="ecl-site-header__login-container"> </div>  <div class="ecl-site-header__search-container"> <a class="ecl-button ecl-button--ghost ecl-site-header__search-toggle" href="" data-ecl-search-toggle="true" aria-controls="search-form-id" aria-expanded="false"> <svg class="ecl-icon ecl-icon--s ecl-icon--rotate-0" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#search"></use> </svg> Search </a> <form id="search-form-id" name="search-form-id" data-ecl-search-form="true" class="ecl-site-header-standardised__search ecl-search-form" role="search" action="https://ec.europa.eu/newsroom/just/items/search" method="POST"> <input type="hidden" name="_token" value="zahTBmsOgHlljoGlvgawa4V0cCM9ChCZWpYJPrOX"> <div class="ecl-form-group"> <label class="ecl-search-form__label ecl-form-label" for="searchTerm">Search</label> <input type="search" name="searchTerm" id="searchTerm" class="ecl-search-form__text-input ecl-text-input" value="" /> </div> <button aria-label="Search" type="submit" class="ecl-search-form__button ecl-button ecl-button--secondary"> <span class="ecl-button__container"> <span class="ecl-button__label" data-ecl-label="true">Search</span> <svg class="ecl-icon ecl-icon--s ecl-icon--rotate-0 ecl-button__icon ecl-button__icon--after" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#search"></use> </svg> </span> </button> </form> </div> </div> </div> </div> <div class="ecl-site-header__banner"> <div class="ecl-container"> <div class="ecl-site-header__site-name"> Newsroom</div> </div> </div>  <nav data-ecl-auto-init="Menu" class="ecl-menu" aria-expanded="false" data-ecl-menu="true"> <div class="ecl-menu__overlay" data-ecl-menu-overlay="true"></div> <div class="ecl-container ecl-menu__container"> <a class="ecl-link ecl-link--standalone ecl-menu__open" href="https://ec.europa.eu/newsroom/example" data-ecl-menu-open="true"> <svg class="ecl-icon ecl-icon--s ecl-icon--rotate-0" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#hamburger"></use> </svg> Menu </a> <section class="ecl-menu__inner" data-ecl-menu-inner="true" > <header class="ecl-menu__inner-header"> <button data-ecl-menu-close="true" type="submit" class="ecl-menu__close ecl-button ecl-button--text"> <span class="ecl-menu__close-container ecl-button__container"> <svg class="ecl-icon ecl-icon--s ecl-icon--rotate-0 ecl-button__icon ecl-button__icon--before" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#close-filled"></use> </svg> <span class="ecl-button__label" data-ecl-label="true">Close</span> </span> </button> <div class="ecl-menu__title">Menu</div> <button data-ecl-menu-back="true" type="submit" class="ecl-menu__back ecl-button ecl-button--text"> <span class="ecl-button__container"> <svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-0 ecl-button__icon ecl-button__icon--before" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#corner-arrow"></use> </svg> <span class="ecl-button__label" data-ecl-label="true">Back</span> </span> </button> </header> <ul class="ecl-menu__list">  <li class="ecl-menu__item" data-ecl-menu-item="true"> <a href="https://ec.europa.eu/info/departments/justice-and-consumers_en" class="ecl-menu__link" data-ecl-menu-link="true" target="_new">DG Justice and Consumers</a> </li> <li class="ecl-menu__item ecl-menu__item--has-children" data-ecl-has-children="true" data-ecl-menu-item="true"> <a href="https://ec.europa.eu/newsroom/just/items" class="ecl-menu__link ecl-menu__link--current" data-ecl-menu-link="true"> Topics </a> <button class="ecl-button ecl-button--primary ecl-menu__button-caret" type="button" data-ecl-menu-caret aria-label="Access item's children"> <span class="ecl-button__container"> <svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-button__icon ecl-button__icon--after" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#corner-arrow"></use> </svg> </span> </button> <div class="ecl-menu__mega" data-ecl-menu-mega="true"> <ul class="ecl-menu__sublist"> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/27751" class="ecl-menu__sublink">Citizens, Equality, Rights and Values programme</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2024" class="ecl-menu__sublink">Civil Justice</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/19842" class="ecl-menu__sublink">Combating antisemitism</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/7719" class="ecl-menu__sublink">Company law</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2289" class="ecl-menu__sublink">Consumer homepage</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2023" class="ecl-menu__sublink">Consumer policy</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2017" class="ecl-menu__sublink">Contract law</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2021" class="ecl-menu__sublink">Criminal Justice</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2026" class="ecl-menu__sublink">Data protection</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2018" class="ecl-menu__sublink">Effective justice</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2020" class="ecl-menu__sublink">EU citizenship and free movement</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2016" class="ecl-menu__sublink">Fundamental rights</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2019" class="ecl-menu__sublink">Gender equality</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2288" class="ecl-menu__sublink">Justice and Consumers</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2027" class="ecl-menu__sublink">Relations with Third Countries</a> </li> <li class="ecl-menu__subitem" data-ecl-menu-subitem="true"> <a href="https://ec.europa.eu/newsroom/just/items/topic/2022" class="ecl-menu__sublink">Tackling discrimination</a> </li> </ul> </div> </li> <li class="ecl-menu__item" data-ecl-menu-item="true"> <a href="https://ec.europa.eu/newsroom/just/newsletter-archives/view" class="ecl-menu__link" data-ecl-menu-link="true">Archives</a> </li> </ul> </section> </div> </nav>  </header>  <div class="nr-page-header ecl-page-header-standardised"> <div class="ecl-container">   <h1 class="ecl-page-header-standardised__title ecl-u-mb-xl"><div class="ecl-page-header-standardised__meta"> <span class="ecl-u-type-uppercase" style="display:flex; align-items:center; flex-direction:row;"> <a href="https://ec.europa.eu/newsroom/just/items">Overview</a>  <svg class="ecl-icon ecl-icon--s ecl-icon--rotate-90 ecl-icon--primary" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#corner-arrow"></use> </svg> Consumer policy </span> </div> </h1> </div> </div>  <div id="main-content"> <div class="ecl-container ecl-u-type-m"> <div class="ecl-row"> <div class="ecl-col-m-3">  <nav> <div class="ecl-inpage-navigation__title">Content Types</div> <div>  <div class="ecl-form-group"> <div class="ecl-select__container ecl-select__container--m"> <select class="ecl-select" id="leftentityselect"> <option value="https://ec.europa.eu/newsroom/just/items"> ALL </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1017"> Events </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/959"> Funding opportunities </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1894">     Call for proposals </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1366">     Calls for applications </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/961">     Calls for expressions of interest </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/960">     Calls for tender </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1511">     Funding opportunities </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/963"> Library </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/968">     Factsheet </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/965">     Infographics </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/966">     Publication </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/967">     Reports and studies </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/964">     Video </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/957"> News </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1016">     News item </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/958">     Press release </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/969">     Speech </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1662">     Statement </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1113"> Newsletters </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1394">     Diversity Charters’ newsletter </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1661">     Newsletter Combating antisemitism and fostering Jewish life </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1242">     Newsletter on the rights of the child </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1112">     Rapid Alert </option> <option value="https://ec.europa.eu/newsroom/just/items/itemType/1686"> Testimonials </option> </select> <div class="ecl-select__icon"> <svg class="ecl-icon ecl-icon--s ecl-icon--rotate-180 ecl-icon ecl-icon--s ecl-select__icon-shape" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#corner-arrow"></use> </svg> </div> </div> </div> <script> jQuery(document).ready(function($){ $('#leftentityselect').on('change', function(e){ if (jQuery(this).val()) { document.location.href = $(this).val(); } }); let here = document.location.href; let option = $('option[value="'+here+'"]'); option.prop('selected', true); }); </script> </div> </nav>  </div> <div class="ecl-col-m-9 nr-main-body">  <section> <div class="ecl-row"> <div class="ecl-col-10 nr-shortlist ecl-table__head"> <h2>Consumer policy</h2> </div> <div class="ecl-col-2 nr-shortlist nr-align--right ecl-table__head"> <h2> <a href="https://ec.europa.eu/newsroom/just/feed?topic_id=2023&lang=en&orderby=item_date" target="_blank"> <img src="https://ec.europa.eu/newsroom/img/front-end/Generic_Feed-icon.svg" class="ecl-icon ecl-icon--m" alt="RSS Feed icon" /> <span class="sr-only">Rss Feed for Consumer policy</span> </a> </h2> </div> </div> <div class="ecl-row"> <div class="ecl-col-m-12 nr-shortlist"> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/767499" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Consumer protection: Commission launches a public consultation on the Fitness Check of EU consumer law on digital fairness </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> Today, the European Commission opened a public consultation for the Fitness Check of EU consumer law on digital fairness. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/682603" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Public consultation on the EU’s new ‘consumer agenda’ </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/674033" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> COVID-19: Commissioner Reynders repeats his call for respect of consumer protection and support to travel and tourism businesses for package travel holidays </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/666772" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Consumers better protected as of today thanks to new powers for national consumer protection authorities and the Commission </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/639900" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Exploratory Study: Exploring IT/AI tools for monitoring online markets for consumer policy purposes (ref. JUST/2018/CONS/PR/CO01/0123) </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> Ex ante publicity for negotiated procedure for low value contracts </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/635906" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> "New Deal for Consumers needs to be a team effort", says Dutch State Secretary of Economic Affairs </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> The Citizens' Dialogue on the New Deal for Consumers travelled to the Hague on Monday, as the discussions between the Commission and Member States on the New Deal for consumers continue. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url('https://ec.europa.eu/newsroom/repository/picture/2018-41/netherlands_1_36982-thumb.jpg'); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/629894" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> New Deal for Consumers sparks lively discussion in Lisbon </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> The Portuguese Secretary of State for Trade, Paulo Alexandre Ferreira, highlighted the importance of raising "young, conscientious consumers", as Lisbon hosted this year’s seventh Citizens’ Dialogue on the New Deal For Consumers. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/629813" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Maltese Minister says New Deal for Consumers “in the best interests of all parties involved” </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> The Maltese Minister of Justice, Culture and Local government, Owen Bonnici, has welcomed the Commission’s proposal of the New Deal for Consumers, describing it as “in the best interests of all parties involved.” </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/628796" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> “We are all in the same boat,” Finland welcomes New Deal for Consumers </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> The fourth Citizens' Dialogue on the New Deal for Consumers took place in Helsinki on Friday, June 1. The event was jointly organised by the Commission (DG Justice and Consumers), the Commission Representation in Helsinki, and Finish consumer authorities, as a way to listen to the views and concerns of citizens in regards to the new legislation being proposed. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url('https://ec.europa.eu/newsroom/repository/picture/2018-22/finland_citizens_dialogue_33404-thumb.jpg'); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/628587" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Citizens' Dialogue in Copenhagen on the New Deal for Consumers </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> The third Citizens' Dialogue on the New Deal for Consumers took place in Copenhagen on Thursday, May 31. The event was jointly organised by the Commission (DG Justice and Consumers), the Commission Representation in Denmark, and Danish authorities, as a way to listen to the views and concerns of citizens in regards to the new legislation being proposed. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url('https://ec.europa.eu/newsroom/repository/picture/2018-22/citizens-dialogue-copenhagen_33344-thumb.jpg'); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/627724" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Luxembourg hosts citizens' dialogue on New Deal for Consumers </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> The second Citizens' Dialogue on the New Deal for Consumers took place in Luxembourg on Friday, May 18. The event was jointly organised by the Commission (DG Justice and Consumers), the Commission Representation in Luxembourg, and Luxembourgish authorities, as a way to listen to the views and concerns of citizens in regards to the new legislation being proposed. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url('https://ec.europa.eu/newsroom/repository/picture/2018-20/img_2854_32875-thumb.jpg'); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/620435" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> A New Deal for Consumers: Commission strengthens EU consumer rights and enforcement </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> Today, the European Commission is proposing a New Deal for Consumers to ensure that all European consumers fully benefit from their rights. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url('https://ec.europa.eu/newsroom/repository/picture/2018-14/justice-newsroom-consumer_31538-thumb.jpg'); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/616046" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Protecting European consumers: toys and cars top the list of dangerous products detected </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> Today, the European Commission releases its 2017 report on the Rapid Alert System for dangerous products. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url('https://ec.europa.eu/newsroom/repository/picture/2018-11/fidget_spinner_30716-thumb.jpg'); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/614254" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Facebook, Google and Twitter accept to change their terms of services to make them customer-friendly and compliant with EU rules </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> The Commission together with EU consumer authorities are taking the necessary steps to avoid this and similar situations from happening again in future. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/612515" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> B-Brussels: Use your rights – EU-wide umbrella communication campaign on EU consumer rights </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/611369" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> European Commission and Member States' consumer authorities call on Volkswagen to fully deliver on its commitment to repair the affected cars </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/610445" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Online dispute resolution: Commission adopts first report on the functioning of the European Online Dispute Resolution (ODR) platform </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/606582" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Digital contracts rules: amended proposal on sales of goods across the EU </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> The Commission adopted today an amended proposal to extend the scope of the proposed Directive on online and other distance sales of goods to cover sales of goods offline. </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/117420" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Study on consumers' decision-making in insurance services: A behavioural economics perspective </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url(''); width:7.5rem">   </div> </article> <article class="ecl-u-d-flex ecl-u-pv-m ecl-u-border-bottom ecl-u-border-color-grey-15"> <div class="ecl-u-flex-grow-1"> <a href="https://ec.europa.eu/newsroom/just/redirection/item/604475" class="ecl-u-d-inline-block ecl-u-type-prolonged-m ecl-u-type-bold ecl-u-type-family-alt ecl-u-mt-xs ecl-link ecl-link--standalone"> Dual quality food products: Commission guides Member States to better tackle unfair practices </a> <p class="ecl-u-type-paragraph ecl-u-type-color-grey-100 ecl-u-mt-xs"> </p> </div> <div role="Image" aria-label="Item Image" class="ecl-u-media-ratio-3-2 ecl-u-media-bg-size-contain ecl-u-media-bg-repeat-none ecl-u-flex-shrink-0 ecl-u-ml-xl ecl-u-d-none ecl-u-d-md-block" style="background-image:url('https://ec.europa.eu/newsroom/repository/picture/2017-39/dual-product-newsroom_25206-thumb.jpg'); width:7.5rem">   </div> </article> </div> </div> <div class="ecl-row"> <div class="ecl-col-m-12"> <nav class="ecl-pagination" aria-label="Pagination"> <ul class="ecl-pagination__list"> <li class="ecl-pagination__item ecl-pagination__item--current"><span class="ecl-pagination__text ecl-pagination__text--summary" aria-current="true">1</span><span class="ecl-pagination__text ecl-pagination__text--full" aria-current="true">Page 1</span></li> <li class="ecl-pagination__item"><a aria-label="Go to page 2" href="https://ec.europa.eu/newsroom/just/items/topic/2023?page=2" class="ecl-pagination__link ecl-link ecl-link--standalone">2</a> </li> <li class="ecl-pagination__item"><a aria-label="Go to page 3" href="https://ec.europa.eu/newsroom/just/items/topic/2023?page=3" class="ecl-pagination__link ecl-link ecl-link--standalone">3</a> </li> <li class="ecl-pagination__item ecl-pagination__item--next"><a aria-label="Next »" href="https://ec.europa.eu/newsroom/just/items/topic/2023?page=2" class="ecl-pagination__link ecl-link ecl-link--standalone ecl-link--icon ecl-link--icon-after"><span class="ecl-link__label">Next »</span>  <svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-90 ecl-link__icon" focusable="false" aria-hidden="true"> <use xlink:href="https://ec.europa.eu/newsroom//img/ecl/icons.6770a2ae.svg#corner-arrow"></use> </svg> </a></li> </ul> </nav> </div> </div> </section>  </div> </div> </div> </div>   <div class="ecl-container ecl-u-type-m ecl-u-mt-3xl"> <hr> <div class="ecl-u-pb-xl"> </div> </div>   <footer class="ecl-footer-standardised"> <div class="ecl-container ecl-footer-standardised__container">  <section class="ecl-footer-standardised__section ecl-footer-standardised__section1"> <a href="https://ec.europa.eu/newsroom" class="ecl-footer-standardised__title ecl-link ecl-link--standalone" aria-label="Link to site name"> Newsroom </a> <ul class="ecl-site-footer__list"> <li class="ecl-site-footer__list-item"><a href="https://ec.europa.eu/info/cookies_en" target="_href" class="ecl-footer-standardised__link ecl-link ecl-link--standalone" aria-label="Link to Cookies">Cookies</a></li> <li class="ecl-site-footer__list-item"><a href="https://ec.europa.eu/info/privacy-policy_en" target="_href" class="ecl-footer-standardised__link ecl-link ecl-link--standalone" aria-label="Link to Privacy policy">Privacy policy</a> </li> <li class="ecl-site-footer__list-item"><a href="https://ec.europa.eu/info/legal-notice_en" target="_href" class="ecl-footer-standardised__link ecl-link ecl-link--standalone" aria-label="Link to Legal notice">Legal notice</a> </li> </ul> <div class="ecl-footer-standardised__description"> </div> </section>  <div class="ecl-footer-standardised__section2"> <section class="ecl-footer-standardised__section"> </section> </div>  <div class="ecl-footer-standardised__section3"> </div> <section class="ecl-footer-standardised__section ecl-footer-standardised__section7"><a href="https://ec.europa.eu/info/index_en" class="ecl-footer-standardised__title ecl-link ecl-link--standalone" aria-label="Link to European Commission">European Commission</a></section> </div> </footer>  <script> ECL.autoInit(); </script> </body> </html>

CINXE.COM

JUSTICE AND CONSUMERS - Items