CINXE.COM
Justice and Consumers
<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title>Justice and Consumers</title> <link>https://ec.europa.eu/newsroom/just/feed?topic_id=2023&lang=en&orderby=item_date</link> <atom:link href="https://ec.europa.eu/newsroom/just/feed?topic_id=2023&lang=en&orderby=item_date" rel="self" type="application/rss+xml" /> <description>Latest news</description> <language>EN</language> <copyright>European Commission</copyright> <managingEditor>cnect-newsroom-log@ec.europa.eu (Newsroom Editor)</managingEditor> <webMaster>cnect-newsroom-log@ec.europa.eu (Newsroom Editor)</webMaster> <ttl>30</ttl> <item> <title>Consumer protection: Commission launches a public consultation on the Fitness Check of EU consumer law on digital fairness</title> <link>https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/13413-Digital-fairness-fitness-check-on-EU-consumer-law_en</link> <description><![CDATA[Today, the European Commission opened a public consultation for the Fitness Check of EU consumer law on digital fairness.]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/767499</guid> <pubDate>Mon, 28 Nov 2022 12:00:00 +0100</pubDate> </item> <item> <title>Public consultation on the EU’s new ‘consumer agenda’</title> <link>https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12464-A-New-Consumer-Agenda/public-consultation</link> <description></description> <author>james.ankobia@ext.ec.europa.eu (James Ankobia)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/682603</guid> <pubDate>Wed, 08 Jul 2020 15:18:11 +0200</pubDate> </item> <item> <title>COVID-19: Commissioner Reynders repeats his call for respect of consumer protection and support to travel and tourism businesses for package travel holidays</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/674033</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/674033</guid> <pubDate>Thu, 09 Apr 2020 12:14:25 +0200</pubDate> </item> <item> <title>Consumers better protected as of today thanks to new powers for national consumer protection authorities and the Commission</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/666772</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/666772</guid> <pubDate>Fri, 17 Jan 2020 13:26:25 +0100</pubDate> </item> <item> <title>Exploratory Study: Exploring IT/AI tools for monitoring online markets for consumer policy purposes (ref. JUST/2018/CONS/PR/CO01/0123)</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/639900</link> <description><![CDATA[Ex ante publicity for negotiated procedure for low value contracts ]]></description> <author>kalina.lewanska@ec.europa.eu (Kalina LEWANSKA)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/639900</guid> <pubDate>Mon, 03 Dec 2018 16:52:29 +0100</pubDate> </item> <item> <title>"New Deal for Consumers needs to be a team effort", says Dutch State Secretary of Economic Affairs</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/635906</link> <description><![CDATA[The Citizens' Dialogue on the New Deal for Consumers travelled to the Hague on Monday, as the discussions between the Commission and Member States on the New Deal for consumers continue.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2018-41/netherlands_1_36982.jpg" length="2814248" type="image/jpeg" /> <author>james.ankobia@ext.ec.europa.eu (James Ankobia)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/635906</guid> <pubDate>Tue, 09 Oct 2018 14:07:43 +0200</pubDate> </item> <item> <title>New Deal for Consumers sparks lively discussion in Lisbon</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/629894</link> <description><![CDATA[The Portuguese Secretary of State for Trade, Paulo Alexandre Ferreira, highlighted the importance of raising "young, conscientious consumers", as Lisbon hosted this year’s seventh Citizens’ Dialogue on the New Deal For Consumers. ]]></description> <author>james.ankobia@ext.ec.europa.eu (James Ankobia)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/629894</guid> <pubDate>Mon, 18 Jun 2018 10:04:23 +0200</pubDate> </item> <item> <title>Maltese Minister says New Deal for Consumers “in the best interests of all parties involved”</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/629813</link> <description><![CDATA[The Maltese Minister of Justice, Culture and Local government, Owen Bonnici, has welcomed the Commission’s proposal of the New Deal for Consumers, describing it as “in the best interests of all parties involved.”]]></description> <author>james.ankobia@ext.ec.europa.eu (James Ankobia)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/629813</guid> <pubDate>Thu, 14 Jun 2018 17:31:49 +0200</pubDate> </item> <item> <title>“We are all in the same boat,” Finland welcomes New Deal for Consumers</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/628796</link> <description><![CDATA[The fourth Citizens' Dialogue on the New Deal for Consumers took place in Helsinki on Friday, June 1. The event was jointly organised by the Commission (DG Justice and Consumers), the Commission Representation in Helsinki, and Finish consumer authorities, as a way to listen to the views and concerns of citizens in regards to the new legislation being proposed.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2018-22/finland_citizens_dialogue_33404.jpg" length="177797" type="image/jpeg" /> <author>james.ankobia@ext.ec.europa.eu (James Ankobia)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/628796</guid> <pubDate>Fri, 01 Jun 2018 16:39:47 +0200</pubDate> </item> <item> <title>Citizens' Dialogue in Copenhagen on the New Deal for Consumers</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/628587</link> <description><![CDATA[The third Citizens' Dialogue on the New Deal for Consumers took place in Copenhagen on Thursday, May 31. The event was jointly organised by the Commission (DG Justice and Consumers), the Commission Representation in Denmark, and Danish authorities, as a way to listen to the views and concerns of citizens in regards to the new legislation being proposed.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2018-22/citizens-dialogue-copenhagen_33344.jpg" length="598004" type="image/jpeg" /> <author>james.ankobia@ext.ec.europa.eu (James Ankobia)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/628587</guid> <pubDate>Thu, 31 May 2018 18:21:19 +0200</pubDate> </item> <item> <title>Luxembourg hosts citizens' dialogue on New Deal for Consumers</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/627724</link> <description><![CDATA[The second Citizens' Dialogue on the New Deal for Consumers took place in Luxembourg on Friday, May 18. The event was jointly organised by the Commission (DG Justice and Consumers), the Commission Representation in Luxembourg, and Luxembourgish authorities, as a way to listen to the views and concerns of citizens in regards to the new legislation being proposed.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2018-20/img_2854_32875.jpg" length="3037894" type="image/jpeg" /> <author>james.ankobia@ext.ec.europa.eu (James Ankobia)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/627724</guid> <pubDate>Fri, 18 May 2018 18:04:31 +0200</pubDate> </item> <item> <title>A New Deal for Consumers: Commission strengthens EU consumer rights and enforcement</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/620435</link> <description><![CDATA[Today, the European Commission is proposing a New Deal for Consumers to ensure that all European consumers fully benefit from their rights.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2018-14/justice-newsroom-consumer_31538.jpg" length="145623" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/620435</guid> <pubDate>Wed, 11 Apr 2018 13:21:00 +0200</pubDate> </item> <item> <title>Protecting European consumers: toys and cars top the list of dangerous products detected </title> <link>https://ec.europa.eu/newsroom/just/redirection/item/616046</link> <description><![CDATA[Today, the European Commission releases its 2017 report on the Rapid Alert System for dangerous products.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2018-11/fidget_spinner_30716.jpg" length="383767" type="image/jpeg" /> <author>fiona.pitt@ec.europa.eu (Fiona Pitt)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/616046</guid> <pubDate>Mon, 12 Mar 2018 09:00:00 +0100</pubDate> </item> <item> <title>Facebook, Google and Twitter accept to change their terms of services to make them customer-friendly and compliant with EU rules</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/614254</link> <description><![CDATA[The Commission together with EU consumer authorities are taking the necessary steps to avoid this and similar situations from happening again in future.]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/614254</guid> <pubDate>Thu, 15 Feb 2018 11:00:00 +0100</pubDate> </item> <item> <title>B-Brussels: Use your rights – EU-wide umbrella communication campaign on EU consumer rights </title> <link>https://ec.europa.eu/newsroom/just/redirection/item/612515</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/612515</guid> <pubDate>Thu, 18 Jan 2018 11:26:00 +0100</pubDate> </item> <item> <title>European Commission and Member States' consumer authorities call on Volkswagen to fully deliver on its commitment to repair the affected cars</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/611369</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/611369</guid> <pubDate>Tue, 19 Dec 2017 11:45:00 +0100</pubDate> </item> <item> <title>Online dispute resolution: Commission adopts first report on the functioning of the European Online Dispute Resolution (ODR) platform</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/610445</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/610445</guid> <pubDate>Wed, 13 Dec 2017 12:00:00 +0100</pubDate> </item> <item> <title>Digital contracts rules: amended proposal on sales of goods across the EU</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/606582</link> <description><![CDATA[The Commission adopted today an amended proposal to extend the scope of the proposed Directive on online and other distance sales of goods to cover sales of goods offline.]]></description> <author>fiona.pitt@ec.europa.eu (Fiona Pitt)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/606582</guid> <pubDate>Tue, 31 Oct 2017 11:45:00 +0100</pubDate> </item> <item> <title>Study on consumers' decision-making in insurance services: A behavioural economics perspective</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/117420</link> <description></description> <author>Pavol.KUKUCKA@ec.europa.eu (Pavol KUKUCKA)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/117420</guid> <pubDate>Fri, 27 Oct 2017 09:48:00 +0200</pubDate> </item> <item> <title>Dual quality food products: Commission guides Member States to better tackle unfair practices</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/604475</link> <description></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2017-39/dual-product-newsroom_25206.jpg" length="90064" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/604475</guid> <pubDate>Tue, 26 Sep 2017 11:30:00 +0200</pubDate> </item> <item> <title>E-commerce: making online shopping safer for consumers </title> <link>https://ec.europa.eu/newsroom/just/redirection/item/126363</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/126363</guid> <pubDate>Fri, 28 Jul 2017 11:00:00 +0200</pubDate> </item> <item> <title>Commission publishes the 2017 Consumer Conditions Scoreboard</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/126110</link> <description><![CDATA[Today the European Commission is publishing the <a href="http://ec.europa.eu/newsroom/just/document.cfm?action=display&doc_id=45983">2017 Consumers Conditions Scoreboard</a>.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2017-30/top-news_23525.jpg" length="22895" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/126110</guid> <pubDate>Tue, 25 Jul 2017 11:12:00 +0200</pubDate> </item> <item> <title>Small claims become even faster, cheaper and easier!</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/118655</link> <description></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2017-28/14072017-top-news_23296.jpg" length="43079" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/118655</guid> <pubDate>Fri, 14 Jul 2017 11:15:00 +0200</pubDate> </item> <item> <title>Executive Summary of the Exploratory Study of consumer issues in peer-to-peer platform markets</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/118601</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/118601</guid> <pubDate>Wed, 12 Jul 2017 14:37:57 +0200</pubDate> </item> <item> <title>The European Consumer Consultative Group Opinion on clean energy</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/111987</link> <description></description> <author>Pavol.KUKUCKA@ec.europa.eu (Pavol KUKUCKA)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/111987</guid> <pubDate>Tue, 04 Jul 2017 09:13:47 +0200</pubDate> </item> <item> <title>Public consultation on the targeted revision of EU consumer law directives</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/126447</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/126447</guid> <pubDate>Wed, 26 Jul 2017 13:10:22 +0200</pubDate> </item> <item> <title>Agreement reached on better protection of consumers</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/97435</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/97435</guid> <pubDate>Thu, 22 Jun 2017 12:30:00 +0200</pubDate> </item> <item> <title>Exploratory Study of consumer issues in peer-to-peer platform markets</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/77704</link> <description><![CDATA[This study investigates five peer-to-peer (P2P) platform markets and identifies the main issues for peer consumers and peer providers from the perspective of consumer policy. Online P2P transactions via platforms present both benefits and challenges for consumers. Policy makers need better understanding of how consumer interests play out on platforms so they can promote a responsible development of these markets.]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/77704</guid> <pubDate>Mon, 12 Jun 2017 12:05:00 +0200</pubDate> </item> <item> <title>Country-specific recommendations in the areas of Justice, Consumers and Equality policy</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/69338</link> <description></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2017-22/effect-just-20160518_21563.jpg" length="90972" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/69338</guid> <pubDate>Mon, 29 May 2017 13:00:56 +0200</pubDate> </item> <item> <title>Results of the Fitness Check of consumer and marketing law and of the evaluation of the Consumer Rights Directive</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/59332</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/59332</guid> <pubDate>Mon, 29 May 2017 14:00:00 +0200</pubDate> </item> <item> <title>The European Commission publishes study on measuring consumer detriment in the European Union</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/59322</link> <description><![CDATA[Protecting consumers against significant personal detriment is a matter of fairness and helps improve overall market functioning. This study set out to improve the quality and consistency of assessing personal consumer detriment by developing a simple, cost-effective state-of-the-art methodology to identify, measure and quantify incidence and magnitude of detriment. ]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/59322</guid> <pubDate>Fri, 12 May 2017 11:19:57 +0200</pubDate> </item> <item> <title>Report: Digital Competences for Consumers – a reference framework for education and consumer policy professionals</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/57486</link> <description></description> <author>Pavol.KUKUCKA@ec.europa.eu (Pavol KUKUCKA)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/57486</guid> <pubDate>Wed, 12 Apr 2017 09:45:31 +0200</pubDate> </item> <item> <title>Commission and consumer protection authorities act on misleading travel comparison websites</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/57013</link> <description><![CDATA[It is becoming increasingly common to book hotels and flights online. At the same time, problems with online travel services have become one of the most common types of consumer complaints, according to the European Consumer Centres. ]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/57013</guid> <pubDate>Fri, 07 Apr 2017 11:25:00 +0200</pubDate> </item> <item> <title>The European Commission and Member States' consumer authorities ask social media companies to comply with EU consumer rules </title> <link>https://ec.europa.eu/newsroom/just/redirection/item/55999</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/55999</guid> <pubDate>Fri, 17 Mar 2017 11:47:17 +0100</pubDate> </item> <item> <title>Release of the 2016 annual report on the European alert system for dangerous products</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/55891</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/55891</guid> <pubDate>Wed, 15 Mar 2017 16:02:00 +0100</pubDate> </item> <item> <title>Keeping EU consumers safe – online marketplaces join efforts to remove dangerous products from EU market</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/55463</link> <description><![CDATA[Today, the European Commission is presenting its latest report on the Rapid Alert System for dangerous products. ]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2017-11/rapex_annual-report_web_19240.jpg" length="140148" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/55463</guid> <pubDate>Thu, 16 Mar 2017 11:00:00 +0100</pubDate> </item> <item> <title>European Consumer Centres publish advice on how to avoid risks of counterfeit products</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/55752</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/55752</guid> <pubDate>Wed, 15 Mar 2017 12:00:00 +0100</pubDate> </item> <item> <title>European Commission calls for experts to join its Financial Services User Group</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/54399</link> <description></description> <author>Pavol.KUKUCKA@ec.europa.eu (Pavol KUKUCKA)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/54399</guid> <pubDate>Mon, 20 Feb 2017 12:12:48 +0100</pubDate> </item> <item> <title>European Commission calls for experts to join its Financial Services User Group</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/54398</link> <description></description> <author>Pavol.KUKUCKA@ec.europa.eu (Pavol KUKUCKA)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/54398</guid> <pubDate>Mon, 20 Feb 2017 12:07:02 +0100</pubDate> </item> <item> <title>Second consumer market study on the functioning of the retail electricity markets for consumers in the EU</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/53331</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/53331</guid> <pubDate>Wed, 01 Feb 2017 12:00:00 +0100</pubDate> </item> <item> <title>Car rental companies improve treatment of consumers, thanks to EU-wide enforcement</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/52596</link> <description><![CDATA[Did you ever book a car online and find out you had to pay more when you get to the rental desk? Last year, this was the case of 2,000 consumers in Europe, who reported these issues to the European Consumer Centres, which help consumers when they travel or buy cross border.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2017-3/car-rental_17667.jpg" length="41427" type="image/jpeg" /> <author>fiona.pitt@ec.europa.eu (Fiona Pitt)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/52596</guid> <pubDate>Thu, 19 Jan 2017 11:57:19 +0100</pubDate> </item> <item> <title>Safety without borders: International Product Safety Week 2016</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/36886</link> <description><![CDATA[The International Product Safety Week will take place this year from 14 to 18 November. Regulators and stakeholders from more than 40 countries will meet to exchange their ideas and experiences on current product safety matters. This year, the event will focus on the challenges brought about by the digital economy. ]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-47/ipsw_20161114_16417.jpg" length="45792" type="image/jpeg" /> <author>Pavol.KUKUCKA@ec.europa.eu (Pavol KUKUCKA)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/36886</guid> <pubDate>Mon, 14 Nov 2016 10:41:24 +0100</pubDate> </item> <item> <title>International Product Safety Week 2016</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/31687</link> <description><![CDATA[The European Commission's Directorate-General for Justice and Consumers hosted the 2016 edition of the International Product Safety Week (IPSW) from 14 to 18 November in Brussels.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-22/int-prod-safety-week-2016_13671.jpg" length="45792" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/31687</guid> <pubDate>Mon, 12 Sep 2016 00:00:00 +0200</pubDate> </item> <item> <title>Review of EU consumer and marketing policy on the agenda of the European Consumer summit 2016</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/35729</link> <description><![CDATA[European and national policy makers, researchers and industry experts are meeting today (17 October) at the 2016 European Consumer Summit in Brussels to discuss how EU consumer and marketing legislation can be streamlined.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-42/20161017_consumers_summit_15741.jpg" length="91993" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/35729</guid> <pubDate>Mon, 17 Oct 2016 00:00:00 +0200</pubDate> </item> <item> <title> European Consumer Summit 2016</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/34204</link> <description><![CDATA[The European Commission's Directorate-General for Justice and Consumers hosted the 2016 edition of the European Consumer Summit: "EU consumer law: still fit for purpose? Achievements and challenges", on 17 October 2016 in Brussels.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-42/europeanconsumersummit2016banner_15726.jpg" length="31988" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/34204</guid> <pubDate>Wed, 28 Sep 2016 14:27:00 +0200</pubDate> </item> <item> <title>New study on consumers' attitudes to Terms and Conditions</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/34564</link> <description><![CDATA[When was the last time you wanted to purchase something online, but decided not to go through with the purchase because you did not like the seller's terms and conditions?]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-39/new-study-consumers-terms-teference_15226.jpg" length="92388" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/34564</guid> <pubDate>Tue, 20 Sep 2016 11:07:19 +0200</pubDate> </item> <item> <title>2016 Consumer Markets Scoreboard: Market performance improved, but more efforts needed in telecoms and energy sector</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/34046</link> <description></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-37/consumers-markets-scoreboard-12edition_14970.jpg" length="53732" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/34046</guid> <pubDate>Mon, 05 Sep 2016 11:36:00 +0200</pubDate> </item> <item> <title>Global Awareness-raising Campaign on Window Covering Cords #SafeWindowCoverings</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/33020</link> <description><![CDATA[The OECD "Global Awareness-raising Campaign on Window Covering Cords" (23 to 30 June 2016) aims at informing consumers of the risks posed by unsafe window coverings, which are still in use in millions of European homes today.]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/33020</guid> <pubDate>Tue, 21 Jun 2016 17:10:00 +0200</pubDate> </item> <item> <title>Commission proposes new rules for better protection of consumers' rights in e-commerce</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/31685</link> <description><![CDATA[Today, the Commission is proposing to boost consumer and business trust in e-commerce by making it easier for authorities to enforce consumer rights and by clarifying the rules on unfair commercial practices.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-22/e-commerce-01_13670.jpg" length="76923" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/31685</guid> <pubDate>Wed, 25 May 2016 12:00:00 +0200</pubDate> </item> <item> <title>Public consultation for the Fitness Check of EU consumer and marketing law</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/31689</link> <description><![CDATA[Last update: 29/05/2017]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/31689</guid> <pubDate>Sun, 11 Sep 2016 00:00:00 +0200</pubDate> </item> <item> <title>Protecting European consumers: toys and clothing top the list of dangerous products detected in 2015</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/30855</link> <description><![CDATA[[i]The European Commission published new figures today showing that, in 2015, more than 2,000 dangerous products triggered EU-wide alerts. The Commission, EU Member States and businesses are working together to ensure that these unsafe consumer goods are removed from the European market. A key challenge is the increasing share of products bought online from outside the EU.[/i]]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-18/consumers-safety-report-2015_13198.jpg" length="118812" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30855</guid> <pubDate>Mon, 25 Apr 2016 13:09:28 +0200</pubDate> </item> <item> <title>The European Commission sheds light on territorial restrictions in the online environment</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/30050</link> <description><![CDATA[The European Commission has published key findings of its survey on geo-blocking in the EU Digital Single Market (DSM), a practice which prevents consumers in a given country from shopping online from other EU countries due to geographical restrictions imposed by online retailers. Geo-blocking is a significant cause of consumer dissatisfaction and fragmentation in the Internal Market, as it limits consumer opportunities and choice when shopping online goods and services cross-border within the EU.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-13/digital-single-market_09_12_2015_12626.jpg" length="58264" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30050</guid> <pubDate>Fri, 18 Mar 2016 16:17:00 +0100</pubDate> </item> <item> <title>Consumer Rights Awareness Campaign</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/30149</link> <description><![CDATA[Consumers should be aware of their rights under EU law so they can use them every day, when shopping online or on the high street. That's why the European Commission has organised a campaign informing citizens of their rights under EU consumer law and pointing them to the right places where they can get advice and help in case of questions or problems.]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30149</guid> <pubDate>Wed, 16 Mar 2016 17:20:00 +0100</pubDate> </item> <item> <title>How to stay protected when buying a car in another EU country</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/30541</link> <description><![CDATA[[i]The ECC-Net publishes a report on cross-border car purchases and registration, together with recommendations to consumers on how to avoid fraud.[/i]]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-16/buyingacar_13010.jpg" length="78665" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30541</guid> <pubDate>Tue, 15 Mar 2016 12:34:00 +0100</pubDate> </item> <item> <title>Package Travel Directive Transposition Workshops</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/35324</link> <description></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/35324</guid> <pubDate>Mon, 11 Jan 2016 10:31:00 +0100</pubDate> </item> <item> <title>Commission publishes study aimed at combatting consumer vulnerability</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/30373</link> <description><![CDATA[Today, the Commission has published a study which looks into the difficulties consumers face in getting the best or fairest deals. Consumers facing these difficulties may be more likely to have negative experiences when attempting to make purchases, choosing, or switching providers. The study identifies the main reasons behind this vulnerability and what can be done to enable consumers to make better use of their rights and the alternatives the marketplace offers. A special focus is directed at the challenges consumers face in the online environment, as well as in the finance and energy sectors.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-16/consumers-vulnerability_12864.jpg" length="102627" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30373</guid> <pubDate>Tue, 23 Feb 2016 14:33:00 +0100</pubDate> </item> <item> <title>Consumer Rights Awareness Campaign prolonged</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/30148</link> <description><![CDATA[In March 2016, the European Commission will launch a two-week information campaign on Facebook. The campaign aims to raise attention around the forthcoming “<b>European Consumer Day</b>” (10 March 2016) and the “<b>World Consumer Rights Day</b>" (15 March 2016).]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-14/five_rights_you_should_know_300_404_90_12706.jpg" length="22310" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30148</guid> <pubDate>Fri, 19 Feb 2016 17:16:00 +0100</pubDate> </item> <item> <title>Solving disputes online: New platform for consumers and traders</title> <link>http://europa.eu/rapid/press-release_IP-16-297_en.htm</link> <description><![CDATA[Today, the European Commission launched a new platform to help consumers and traders solve online disputes over a purchase made online.]]></description> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30147</guid> <pubDate>Mon, 15 Feb 2016 17:13:00 +0100</pubDate> </item> <item> <title>Commission to check EU consumer rules still offer adequate protection</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/30129</link> <description><![CDATA[The European Commission has published a [b]Roadmap[/b] for an upcoming overall evaluation (Fitness Check) of EU consumer law in 2016 and 2017. Stakeholders are invited to send feedback on the roadmap within the next [b]four weeks[/b].]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-14/consumer_rules_protection_12701.jpg" length="35265" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30129</guid> <pubDate>Mon, 11 Jan 2016 14:20:00 +0100</pubDate> </item> <item> <title>Commission launches new platform for alternative dispute resolution between consumers and online traders</title> <link>https://ec.europa.eu/newsroom/just/redirection/item/30128</link> <description><![CDATA[On 9 January, the European Commission opens its new online dispute resolution (ODR) platform to alternative dispute resolution (ADR) bodies.]]></description> <enclosure url="https://ec.europa.eu/newsroom/repository/picture/2016-14/consumer_rights_aug_2015_12700.jpg" length="39440" type="image/jpeg" /> <author>Oliver.DEANE@ext.ec.europa.eu (Oliver Deane)</author> <guid>https://ec.europa.eu/newsroom/just/redirection/item/30128</guid> <pubDate>Fri, 08 Jan 2016 14:13:00 +0100</pubDate> </item> </channel> </rss>