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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Manage role and product permissions | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: '21094680cc09fee834da447ddf0d43caf80bec47', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and '21094680cc09fee834da447ddf0d43caf80bec47' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"1wyovUUDO7kpFCzVpBs3Br","lastPublished":"2023-04-20T00:29:22.803Z","type":"collection","title":"Manage role and product permissions","subhead":null,"description":"Give people product access and admin roles for your Atlassian cloud products.","buttonText":null,"metaDescription":"Give existing users access to Atlassian cloud products, invite new users, grant admin permissions, add users to groups, and review access requests.","context":{"id":"1evq30NXmWxA5D5s5OCFHY","type":"contextTheme","docsHomeSlug":"/user-management/resources/","icon":{},"deployment":"Not Applicable","hubName":"User management"},"versions":[],"pageType":"Documentation","url":"/user-management/docs/manage-role-and-product-permissions/","childrenReferences":[{"id":"3lRCPnB3nxgKKtVODuYUII","title":"Control how users get access to products","description":"Update settings for approved domains, user invites, access requests, and default access.","url":"/user-management/docs/control-how-users-get-access-to-products/","lastPublished":"2024-11-14T19:36:36.230Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Control how users get access to products","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"You must be an organization admin to change or update these user access settings."}]}]},{"type":"paragraph","content":[{"type":"text","text":"This page covers the settings that control how users get access to products in your organization. "}]},{"type":"paragraph","content":[{"type":"text","text":"Users with product access also have organization access. Each user that joins your organization takes up a license seat for each of the products they have access to. If you go over the number of users in your plan, we'll let you know by email."}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"3lJmrEgIyo4JyQQTJ0LZas"},"layout":"default"}},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Approved domains"}]},{"type":"paragraph","content":[{"type":"text","text":"Approve your company’s domains to help your users access your products quickly."}]},{"type":"paragraph","content":[{"type":"text","text":"You might use this to:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Approve your company domain so onboarding is easier for your employees."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Approve client domains so they can always get access."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To add an approved domain:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" > "},{"type":"text","text":"User access settings","marks":[{"type":"strong"}]},{"type":"text","text":" > "},{"type":"text","text":"Approved domains","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Add domain","marks":[{"type":"strong"}]},{"type":"text","text":" and enter the URL for the domain you want to approve."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"For each product, select a product role and indicate if admin approval is required."}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Product role","marks":[{"type":"strong"}]},{"type":"text","text":" column:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"None","marks":[{"type":"strong"}]},{"type":"text","text":": Assigns no product role, which means users with the approved domain won’t be able to access that product."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"User","marks":[{"type":"strong"}]},{"type":"text","text":": Assigns the user role, which allows users to access the product when they are logged in to an account with the approved domain."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Customer","marks":[{"type":"strong"}]},{"type":"text","text":": Assigns the customer role to users who access your Jira Service Management help center. They need to be logged in to an account with the approved domain. "},{"type":"text","text":"Learn more about Jira Service Management customer accounts","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/"}}]}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Admin approval","marks":[{"type":"strong"}]},{"type":"text","text":" column:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Check "},{"type":"text","text":"Required","marks":[{"type":"strong"}]},{"type":"text","text":": Organization admins need to approve access requests from users with the approved domain. "},{"type":"text","text":"Learn more about access requests","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Uncheck "},{"type":"text","text":"Required","marks":[{"type":"strong"}]},{"type":"text","text":": Users with the approved domain can join your product without approval."}]}]}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select how to "},{"type":"text","text":"Notify org admins","marks":[{"type":"strong"}]},{"type":"text","text":":"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"When users get access","marks":[{"type":"strong"}]},{"type":"text","text":": Organization admins get an email every time a new user joins."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Only when users need admin approval","marks":[{"type":"strong"}]},{"type":"text","text":": Organization admins only get an email when someone requests access to a product.Users on approved domains:"}]}]}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Users with approved domains:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Must "},{"type":"text","text":"create an Atlassian account","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account"}}]},{"type":"text","text":" before logging in to your products."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Can view your products from specific Join Product locations, such as "},{"type":"text","text":"start.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://start.atlassian.com/"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Can join your selected products with or without an invitation."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Must verify their account every 6 months."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Customers on approved domains (Jira Service Management only):"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Must "},{"type":"text","text":"create an Atlassian account","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account"}}]},{"type":"text","text":" before accessing your help center."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Can join your selected help center with or without an invitation."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Must verify their account every 6 months."}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Configure how users with non-public domains access your products"}]},{"type":"paragraph","content":[{"type":"text","text":"The "},{"type":"text","text":"Any domains","marks":[{"type":"strong"}]},{"type":"text","text":" feature allows you to decide how users with non-public email domains access your products. A non-public (or private) email domain is hosted by a private server and is more secure than a public email domain. Examples of public email domains are outlook.com, icloud.com, or gmail.com. "}]},{"type":"paragraph","content":[{"type":"text","text":"Email domains from private companies are considered to be private domains. Examples of private domains are sony.com, atlassian.com, or samsung.com."}]},{"type":"paragraph","content":[{"type":"text","text":"You might use this feature to:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Make it easier for users with a private email domain to request access to your product."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Automatically allow users with a private email domain to join your product. This is also known as an ‘open site’ or ‘open product’."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"By default, we configure any domains to allow any user with a private domain to request access to your product (and any new products you add). An organization admin needs to approve these requests first. You can make changes to these default settings at any time."}]},{"type":"paragraph","content":[{"type":"text","text":"To manage how users with private email domains access your products:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" > "},{"type":"text","text":"User access settings","marks":[{"type":"strong"}]},{"type":"text","text":" > "},{"type":"text","text":"Approved domains","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Any domain","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"For each product, select a product role and indicate if admin approval is required."}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Product role","marks":[{"type":"strong"}]},{"type":"text","text":" column:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"None","marks":[{"type":"strong"}]},{"type":"text","text":": This means people won’t be able to access your product."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"User","marks":[{"type":"strong"}]},{"type":"text","text":": Allows users to access your selected product when they are logged in to an account with a private domain."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Customer","marks":[{"type":"strong"}]},{"type":"text","text":": Assigns the customer role to users who access your Jira Service Management help center. They need to be logged in to an account with a private domain. "},{"type":"text","text":"Learn more about Jira Service Management customer accounts","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/"}}]}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Admin approval","marks":[{"type":"strong"}]},{"type":"text","text":" column:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Check "},{"type":"text","text":"Required","marks":[{"type":"strong"}]},{"type":"text","text":": Organization admins need to approve every request for access from users with private domains before they can join. "},{"type":"text","text":"Learn more about access requests","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Uncheck "},{"type":"text","text":"Required","marks":[{"type":"strong"}]},{"type":"text","text":": Users from any domain can freely join your product without any approval from an organization admin. Unchecking this option creates an ‘open site/product’ so users won’t be able to use "},{"type":"text","text":"Atlassian teams","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/"}}]},{"type":"text","text":"."}]}]}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select how to "},{"type":"text","text":"Notify org admins","marks":[{"type":"strong"}]},{"type":"text","text":":"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"When users get access","marks":[{"type":"strong"}]},{"type":"text","text":": Organization admins get an email every time a new user joins."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Only when users need admin approval","marks":[{"type":"strong"}]},{"type":"text","text":": Organization admins only get an email when someone requests access to a product."}]}]}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Users with private domains:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Must "},{"type":"text","text":"create an Atlassian account","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account"}}]},{"type":"text","text":" before logging in to your products."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Can view your products from specific Join Product locations, such as "},{"type":"text","text":"start.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://start.atlassian.com/"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Can join your selected products with or without an invitation."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Must verify their account every 6 months."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Customers with private domains (Jira Service Management only):"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Must "},{"type":"text","text":"create an Atlassian account","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account"}}]},{"type":"text","text":" before accessing your help center."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Can join your selected help center with or without an invitation."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Must verify their account every 6 months."}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"User invites"}]},{"type":"paragraph","content":[{"type":"text","text":"Control how existing users in your organization invite new people to your products. "},{"type":"text","text":"Learn how product access works","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/update-product-access-settings"}}]}]},{"type":"paragraph","content":[{"type":"text","text":"To enable user invites:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" > "},{"type":"text","text":"User access settings","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"User invites","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select an option from the "},{"type":"text","text":"Existing user permissions","marks":[{"type":"strong"}]},{"type":"text","text":" column next to your selected product."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To restrict user invites:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" > "},{"type":"text","text":"User access settings","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"User invites","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the option "},{"type":"text","text":"Don’t allow invites","marks":[{"type":"strong"}]},{"type":"text","text":" from the "},{"type":"text","text":"Existing user permissions","marks":[{"type":"strong"}]},{"type":"text","text":" column next to your selected product."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"This prevents people who are users or product admins from inviting people through the product. It won’t prevent organization admins and user access admins from doing this. The "},{"type":"text","text":"Invite people","marks":[{"type":"strong"}]},{"type":"text","text":" feature will still be visible in the product."}]},{"type":"paragraph","content":[{"type":"text","text":"Customize the message people see if they can’t invite","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"You can customize the ‘not allowed’ message that users see when they try to invite other users, but don’t have the right permissions."}]},{"type":"paragraph","content":[{"type":"text","text":"To customize the ‘not allowed’ message:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"Customise user invites not allowed message","marks":[{"type":"strong"}]},{"type":"text","text":" section, enter the message you want your users to see when they try to invite."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Save message","marks":[{"type":"strong"}]},{"type":"text","text":" to confirm."}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"hgwq8flhXTCCOw2koYNoX"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Users see this message if they try to invite people through your product."}]},{"type":"paragraph","content":[{"type":"text","text":"You should also check your "},{"type":"text","text":"Approved domains","marks":[{"type":"strong"}]},{"type":"text","text":" settings to restrict product access."}]},{"type":"paragraph","content":[{"type":"text","text":"To restrict product access from approved domains:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" > "},{"type":"text","text":"User access settings","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Approved domains","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select a domain to edit."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the "},{"type":"text","text":"None","marks":[{"type":"strong"}]},{"type":"text","text":" product role next to the product you want to restrict access to."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Save","marks":[{"type":"strong"}]},{"type":"text","text":" to confirm."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Repeat steps 4-6 for each of your approved domains."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Existing user permissions"}]},{"type":"paragraph","content":[{"type":"text","text":"Here’s an explanation of each user permission setting and when you may want to use it:"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[201],"background":"var(--ds-background-neutral, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Existing user permission","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[479],"background":"var(--ds-background-neutral, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"How it works","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[201]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Invite anyone","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[479]},"content":[{"type":"paragraph","content":[{"type":"text","text":"This is the most open invite permission. It allows your existing users to freely invite anyone to your product with any email domain. An organization admin doesn’t need to approve this."}]},{"type":"paragraph","content":[{"type":"text","text":"Anyone can request access to your product. An organization admin needs to approve the request."}]},{"type":"paragraph","content":[{"type":"text","text":"When to use it","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"This option is best when you trust your existing users to invite and collaborate only with the people they need to."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[201]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Invite approved domains","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[479]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Existing users can invite anyone with an email domain you have approved (see "},{"type":"text","text":"Approved domains","marks":[{"type":"strong"}]},{"type":"text","text":" above). An organization admin doesn’t need to approve this."}]},{"type":"paragraph","content":[{"type":"text","text":"Anyone can still request access to your product, regardless of their domain. An organization admin needs to approve the request."}]},{"type":"paragraph","content":[{"type":"text","text":"When to use it","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"This option is best when you trust existing users to add and collaborate with people from specific domains you’ve approved, as needed."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[201]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Require admin approval","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[479]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Existing users can’t invite anyone to your product, regardless of your approved domain settings."}]},{"type":"paragraph","content":[{"type":"text","text":"Anyone can still request access to your product for themselves or on behalf of someone else. An organization admin needs to approve the request."}]},{"type":"paragraph","content":[{"type":"text","text":"When to use it","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"This option is best if you want to maintain control over who has access to products, but your company doesn’t have an official process in place for people to ask for access."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[201]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Don’t allow invites","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[479]},"content":[{"type":"paragraph","content":[{"type":"text","text":"This is the most restricted permission setting for invites available. Users can’t invite anyone or request access to your product. Organization admins can still invite users."}]},{"type":"paragraph","content":[{"type":"text","text":"To further restrict product access, remove your approved domains."}]},{"type":"paragraph","content":[{"type":"text","text":"When to use it","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"This option is best if you want to maintain strict control over who has access to products, and your company has an internal request/provisioning process you need people to follow (for example an ITSM solution or helpdesk)."}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Invitation links"}]},{"type":"paragraph","content":[{"type":"text","text":"Anyone can use invitation links to get access to your organization and start using a specific product. This is useful if you:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Want to get your team onboarded quickly."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Work with contractors or clients who need fast access."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Once you have shared an invitation link, anyone can use it to join your selected product. For this reason, you should only share links with people you trust. As an added security measure, links automatically expire after 30 days. To render old links invalid before the 30 day expiry period, you can turn off invitation links at any time or regenerate a new link."}]},{"type":"paragraph","content":[{"type":"text","text":"To send an invitation link to someone:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" from the header."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the left side of the page, select "},{"type":"text","text":"User access settings","marks":[{"type":"strong"}]},{"type":"text","text":" > "},{"type":"text","text":"Invitation links","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the toggle for the product you want to create an invitation link for. The link will appear below the toggle. Users with the link will land in the product selected."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Copy the invitation link and share it with users you want to give product access to."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Users who join via invitation links are added to the default access groups for that product. "}]},{"type":"paragraph","content":[{"type":"text","text":"Learn about default groups and permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/default-groups-and-permissions/"}}]}]},{"type":"paragraph","content":[]}]}},{"id":"4IwARgP9vGazLHMddoUA2c","title":"Give users admin permissions","description":"Assign users different admin roles within Atlassian Administration.","url":"/user-management/docs/give-users-admin-permissions/","lastPublished":"2024-05-29T00:38:59.841Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Give users admin permissions","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"5VHrOs0xeto0rzvZXmuc6h"},"layout":"default"}},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"6jE9pk95H3ZCAwD02wdWgH"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Jump to the"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Centralized user management content","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-admin-permissions#Centralized-user-management-content"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Original user management content","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-admin-permissions#Original-user-management-content"}}]}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1etun5ypAGwLq1LQN5cPA9"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Share management tasks in your organization by assigning admin roles to users. When you create an organization, you become an organization admin and automatically get admin permissions. From "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":", you can assign these admin roles:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Product admins","marks":[{"type":"em"}]},{"type":"text","text":" – They administer settings inside the product depending on group memberships (e.g. Jira products and Confluence settings). Not all product admins need product access (e.g. Product admins for Jira products don’t need product access to "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"2358Ah4pe7pH6t3zbEvdNi"}}},{"type":"text","text":" or Jira Service Management)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"User access admins","marks":[{"type":"em"}]},{"type":"text","text":" - They administer users and groups from "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":" for a specific product in your organization. This role doesn’t grant access to the product."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Site admins","marks":[{"type":"em"}]},{"type":"text","text":" – They administer tasks related to a specific site from "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":". This includes managing new products and apps. They also have limited access to manage billing."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Organization admins","marks":[{"type":"em"}]},{"type":"text","text":" – They administer users and groups for the organization’s products, and have access to the organization’s settings which can be found at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Understand more about the different types of admin roles","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/"}}]}]},{"type":"paragraph","content":[{"type":"text","text":"It’s important to note that users can hold multiple roles at once, and admin roles don’t automatically give access to all products in your organization. You may need to assign additional access roles (like the user role) to an admin if they need to use the product. "},{"type":"text","text":"Learn how to give users access to products","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-access-to-products/"}}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Make someone a product admin"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Product admins only have access to settings inside the product they admin. See "},{"type":"text","text":"Administering Jira Cloud products","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/jira-cloud-administration/resources"}}]},{"type":"text","text":" or "},{"type":"text","text":"Administering Confluence Cloud sites","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/confluence-cloud/docs/administer-confluence-cloud-sites"}}]},{"type":"text","text":" for more details."}]}]},{"type":"paragraph","content":[{"type":"text","text":"As an organization admin, you can make another user a product admin. A user access admin can also do this for products they administer. You can only make someone a product admin if they already have access to the organization or have been invited. It’s possible to be a product admin for one or more Atlassian products."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"hUrgjhO2NhhDOAQxljY86"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give someone a product admin role:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1u5HOLahaBatnQLEVkZgB3"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select a user."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Grant access ","marks":[{"type":"strong"}]},{"type":"text","text":"to view a list of products the user doesn’t have access to."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"Product roles","marks":[{"type":"strong"}]},{"type":"text","text":" dropdown for a "},{"type":"text","text":"Product","marks":[{"type":"strong"}]},{"type":"text","text":", select "},{"type":"text","text":"Product admin","marks":[{"type":"strong"}]},{"type":"text","text":" (you can change a user’s product role anytime)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Grant access","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"The following image shows how to assign the product admin role for Confluence:"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"L0TA24WY50I8WB0qa8Dlw"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Granting admin access to a Jira product is different to other products because there are multiple Jira products that share the same administration console. To grant admin access to the Jira admin console, select "},{"type":"text","text":"Product admin","marks":[{"type":"strong"}]},{"type":"text","text":" from the dropdown next to "},{"type":"text","text":"Jira Administration","marks":[{"type":"strong"}]},{"type":"text","text":". "}]},{"type":"paragraph","content":[{"type":"text","text":"The following image is an example of a user who holds the product admin role for Jira Administration:"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"5y1osruxu2mcowFUjBannB"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"You can also make users product admins by adding them to the "},{"type":"text","text":"administrators","marks":[{"type":"strong"}]},{"type":"text","text":" or "},{"type":"text","text":"<product-name>","marks":[{"type":"em"},{"type":"strong"}]},{"type":"text","text":"-admins","marks":[{"type":"strong"}]},{"type":"text","text":" group. "}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Make someone a user access admin"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"User access admins can perform these organization operations:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"View users in your organization at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"For the product they administer, they can:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Make other users product admins."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Invite users, change their product access, and alter groups."}]}]}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1YRKyKexWv6gLNAXM80rXl"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give someone a user access admin role:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":". Select your organization if you have more than one."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Directory","marks":[{"type":"strong"}]},{"type":"text","text":" > "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Find a user, then select their avatar or select "},{"type":"text","text":"Show details.","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Grant access ","marks":[{"type":"strong"}]},{"type":"text","text":"to view a list of products the user doesn’t have access to."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Find the product you’d like them to be a user access admin for. From the "},{"type":"text","text":"Product roles","marks":[{"type":"strong"}]},{"type":"text","text":" dropdown for the product, select "},{"type":"text","text":"User access admin","marks":[{"type":"strong"}]},{"type":"text","text":" (you can change a user’s product role anytime)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Grant access","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"The following image shows how to assign the user access admin role for Confluence:"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"3g0tHLv9xWSyEc65xZ1zAb"},"layout":"default"}},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Make someone a site admin"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Site admins can perform these organization operations:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"View users in your organization at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"For the site they administer, they can:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Approve or deny product access requests","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests/"}}]},{"type":"text","text":" from existing users within the organization."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Add new products, apps and manage Connect apps."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Track storage ","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/"}}]},{"type":"text","text":"for Confluence and Jira."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"View and manage billing","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/subscriptions-and-billing/docs/billing-permissions-by-role/"}}]},{"type":"text","text":". "}]}]}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1YRKyKexWv6gLNAXM80rXl"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give someone a site admin role:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1u5HOLahaBatnQLEVkZgB3"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Find a user, then select their avatar or "},{"type":"text","text":"Show details.","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"3 dot icon ","marks":[{"type":"strong"}]},{"type":"text","text":"at the top of the page, select"},{"type":"text","text":" Assign site admin role","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Site admin","marks":[{"type":"strong"}]},{"type":"text","text":" from the dropdown for the site to administer."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Grant","marks":[{"type":"strong"}]},{"type":"text","text":" to confirm"},{"type":"text","text":".","marks":[{"type":"strong"}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Make someone an organization admin"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Organization admins can perform these organization operations:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Access your organization at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Make other users organization admins"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Verify or remove domains for your organization","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Subscribe to "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"32rh3DLuu7FT2Wxp0JO3Bp"}}},{"type":"text","text":" and apply security policies on managed accounts"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Manage accounts","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/what-are-managed-accounts"}}]},{"type":"text","text":", meaning you can edit details and deactivate or delete accounts, among other things"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Invite users, change their product access and alter groups"}]}]}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1YRKyKexWv6gLNAXM80rXl"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give someone an organization admin role:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1u5HOLahaBatnQLEVkZgB3"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Find a user, then select their avatar or "},{"type":"text","text":"Show details.","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"3 dot icon ","marks":[{"type":"strong"}]},{"type":"text","text":"at the top of the page, select"},{"type":"text","text":" Assign org admin role","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Assign role","marks":[{"type":"strong"}]},{"type":"text","text":" to confirm"},{"type":"text","text":".","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"This places the user into a group (either called site-admins or org-admins) that grants the organization admin role. By default, this group grants the user role for all the products in your organization however your organization may have modified this (more on this in the next section)."}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"4L5pSSH8cL4eiZs48SY14B"},"layout":"default"}},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Use groups to grant admin permissions"}]},{"type":"paragraph","content":[{"type":"text","text":"Whenever you make a user a product admin, user access admin, or organization admin, they are added to the group that grants those particular admin permissions."}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Site admins are not added to a group as the permissions for this role are given directly to the user."},{"type":"text","text":" ","marks":[{"type":"strong"}]},{"type":"text","text":"See "},{"type":"text","text":"Make someone a site admin","marks":[{"type":"strong"}]},{"type":"text","text":" above to understand how to do this."}]}]},{"type":"paragraph","content":[{"type":"text","text":"In the following table are the admin groups that you can expect to see when you first create your organization. It’s important to note that these groups and the roles they contain are only relevant and true if an admin in your organization hasn’t modified the groups or made changes to your "},{"type":"text","text":"default groups and permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/default-groups-and-permissions/"}}]},{"type":"text","text":". You can also "},{"type":"text","text":"create your own groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/create-groups/"}}]},{"type":"text","text":" to manage admin roles."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[210],"background":"var(--ds-background-accent-gray-subtlest, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Group name","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[145]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Role","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[323],"background":"var(--ds-background-accent-gray-subtlest, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Description","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[210]},"content":[{"type":"paragraph","content":[{"type":"text","text":"jira-admin-<sitename>","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[145]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Product admin"}]}]},{"type":"tableCell","attrs":{"colwidth":[323]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Group members are Jira admins and can manage Jira settings, projects, workflows, etc."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[210]},"content":[{"type":"paragraph","content":[{"type":"text","text":"confluence-admins-<sitename>","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[145]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Product admin"}]}]},{"type":"tableCell","attrs":{"colwidth":[323]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Group members are Confluence admins and can manage settings, space permissions, etc."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[210]},"content":[{"type":"paragraph","content":[{"type":"text","text":"<product-name>-user-access-admin-<sitename>","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[145]},"content":[{"type":"paragraph","content":[{"type":"text","text":"User access admin "}]}]},{"type":"tableCell","attrs":{"colwidth":[323]},"content":[{"type":"paragraph","content":[{"type":"text","text":"We automatically create a user access admin group for each product in your organization."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"rowspan":2,"colwidth":[210]},"content":[{"type":"paragraph","content":[{"type":"text","text":"org-admins","marks":[{"type":"strong"}]},{"type":"text","text":" or "},{"type":"text","text":"site-admins","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Note: You will only have one or the other, depending on when your organization was created. Both groups, regardless of the name, grant the highest level of permissions."}]}]},{"type":"tableCell","attrs":{"colwidth":[145]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Org admin "}]},{"type":"paragraph","content":[]}]},{"type":"tableCell","attrs":{"colwidth":[323]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Group members have the highest level of permissions an admin can have in your organization. "}]},{"type":"paragraph","content":[{"type":"text","text":"Note: The site admin role in the centralized user management is not assigned via this group. "}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[145]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Product admin "}]}]},{"type":"tableCell","attrs":{"colwidth":[323]},"content":[{"type":"paragraph","content":[{"type":"text","text":"You’ll only see these roles in this group if you have a Jira family or Confluence product in your organization."}]}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"40cQfQkFqaJYYbOw3GMvIx"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"As an admin, you may get those permissions automatically if you create a site or an organization. Or you may have to grant admin permissions to existing users."}]},{"type":"paragraph","content":[{"type":"text","text":"You can be any number of these admin types:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Product admins","marks":[{"type":"em"}]},{"type":"text","text":" – There are two types of product admins that have access to the Jira products or Confluence settings:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Admins that belong to the "},{"type":"text","text":"administrators","marks":[{"type":"strong"}]},{"type":"text","text":" group – administer product settings, but they also have access to the product themselves through this group."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Admins that belong to the "},{"type":"text","text":"<","marks":[{"type":"strong"}]},{"type":"text","text":"product-name","marks":[{"type":"em"},{"type":"strong"}]},{"type":"text","text":">-admins","marks":[{"type":"strong"}]},{"type":"text","text":" groups – administer product settings, but they don’t have access to the product through this group."}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Site admins","marks":[{"type":"em"}]},{"type":"text","text":" – They administer the users and groups for the site’s products. They have access to the site's "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" and access to the products through this group."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Organization admins","marks":[{"type":"em"}]},{"type":"text","text":" – They administer the organization and have access to the organization settings, which can be found at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":"."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Let’s see how users become admins"}]},{"type":"paragraph","content":[{"type":"text","text":"When you create an organization, you become an "},{"type":"text","text":"organization admin","marks":[{"type":"em"}]},{"type":"text","text":" (in addition to a site admin) and can make other users organization admins."}]},{"type":"paragraph","content":[{"type":"text","text":"When you start out with a site, you're a "},{"type":"text","text":"site admin","marks":[{"type":"em"}]},{"type":"text","text":". After you invite users, you can make them site admins or product admins by adding them to groups."}]},{"type":"paragraph","content":[{"type":"text","text":"Once you have an organization, you can add other sites that your company manages. When you add a site to your organization:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"All organization admins become site admins for the newly added site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"All site admins stay site admins of their current site."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"How to use groups to give admin permissions","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Group memberships give users site and product admin permissions. You can specify which groups get product admin permissions. For example:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Users in the "},{"type":"text","text":"jira-admin-<sitename>","marks":[{"type":"strong"}]},{"type":"text","text":" or "},{"type":"text","text":"site-admins","marks":[{"type":"strong"}]},{"type":"text","text":" groups are Jira admins (can manage Jira settings, projects, workflows, etc.)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Users in the "},{"type":"text","text":"confluence-admins-<sitename>","marks":[{"type":"strong"}]},{"type":"text","text":" or "},{"type":"text","text":"site-admins","marks":[{"type":"strong"}]},{"type":"text","text":" groups are Confluence admins (can manage Confluence settings, space permissions, etc.)"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Learn more about default groups and permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/default-groups-and-permissions/"}}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Make someone a product admin"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Product admins can access the product settings. See "},{"type":"text","text":"Administering Jira Cloud products","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/jira-cloud-administration/resources"}}]},{"type":"text","text":" or "},{"type":"text","text":"Administering Confluence Cloud sites","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/confluence-cloud/docs/administer-confluence-cloud-sites"}}]},{"type":"text","text":" for more details."}]}]},{"type":"paragraph","content":[{"type":"text","text":"As an organization admin, you can make another user a product admin. A site admin can also do this for products within the sites they administer. You can only make someone a product admin if they already have access to the site or have been invited."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give someone a product admin role:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to your site's "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":". If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" for that site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Groups","marks":[{"type":"strong"}]},{"type":"text","text":" from the left side of the page."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the "},{"type":"text","text":"administrators","marks":[{"type":"strong"}]},{"type":"text","text":" or "},{"type":"text","text":"<","marks":[{"type":"strong"}]},{"type":"text","text":"product-name","marks":[{"type":"em"},{"type":"strong"}]},{"type":"text","text":">-admins","marks":[{"type":"strong"}]},{"type":"text","text":" group."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click "},{"type":"text","text":"Add members","marks":[{"type":"strong"}]},{"type":"text","text":", search and select the people you want to add, and click "},{"type":"text","text":"Add","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Make someone a site admin"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Site admins can perform these site operations:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Access the site's "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Make other users site or product admins."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Administer users for your site","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/manage-an-individual-users-profile"}}]},{"type":"text","text":", meaning you can invite, remove, and export users, among other things."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Groups and product access","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/manage-role-and-product-permissions"}}]},{"type":"text","text":", meaning you can update settings for how users get access and adding users to groups."}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"As an organization admin, you can make another user a site admin. A site admin can also do this for sites they administer. You can only make someone a site admin if they already have access to the site or have been invited."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give someone a site admin role:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to your site's "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":". If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" for that site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Groups","marks":[{"type":"strong"}]},{"type":"text","text":" from the left side of the page."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the "},{"type":"text","text":"site-admins","marks":[{"type":"strong"}]},{"type":"text","text":" group."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click "},{"type":"text","text":"Add members","marks":[{"type":"strong"}]},{"type":"text","text":", search and select the people you want to add, and click "},{"type":"text","text":"Add","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Make someone an organization admin"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Organization admins can perform these organization operations:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Access your organization at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Make other users organization admins."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Site settings","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/manage-products-from-your-atlassian-organization"}}]},{"type":"text","text":" so that it displays your company's branding and image."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Verify or remove domains for your organization","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Subscribe to "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"32rh3DLuu7FT2Wxp0JO3Bp"}}},{"type":"text","text":" and apply security policies on managed accounts."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Managed accounts","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/what-are-managed-accounts"}}]},{"type":"text","text":", meaning you can edit details and deactivate or delete accounts, among other things."}]}]}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1YRKyKexWv6gLNAXM80rXl"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give someone an organization admin role:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Log in to your organization at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Choose "},{"type":"text","text":"Settings","marks":[{"type":"strong"}]},{"type":"text","text":" > "},{"type":"text","text":"Administrators","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click "},{"type":"text","text":"Add administrators","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Enter an Atlassian account email address and click "},{"type":"text","text":"Grant access","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]}]}},{"id":"5mDHQzI1KSUgy09lZ41HDz","title":"Approve or deny product access requests","description":"Review access requests from users on your domain and approve to grant access.","url":"/user-management/docs/approve-or-deny-product-access-requests/","lastPublished":"2023-10-06T18:55:07.795Z","pageType":"topic","body":{"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Approve or deny product access requests","type":"text"}]},{"type":"paragraph","content":[{"text":"Product access requests must be made by a user with a verified email address and Atlassian account. You can approve or deny these requests on the Access requests page.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"How to approve or deny product access requests","type":"text"}]},{"type":"paragraph","content":[{"text":"Users can only use this feature to access your site or products if you choose to approve them. We provide as much information as possible about the requesting user to help you make a decision.","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"When you grant a user access to a product","type":"text","marks":[{"type":"em"}]},{"text":", they’re added to the default product group and billing starts for the new user.","type":"text"}]},{"type":"paragraph","content":[{"text":"When you deny a user access to a product","type":"text","marks":[{"type":"em"}]},{"text":", you can send them a short message explaining why. A user who has requested access and been denied won’t be able to request access again.","type":"text"}]}]},{"type":"paragraph","content":[{"text":"The access requests page provides an overview of all requests made for access to your products.","type":"text"}]},{"type":"paragraph","content":[{"text":"To approve or deny requests from the access requests page:","type":"text"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"text":" from the header.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"From the left side of the page, select the site's name and URL > ","type":"text"},{"text":"Access requests","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"To approve a user's request, click ","type":"text"},{"text":"Approve now","type":"text","marks":[{"type":"strong"}]},{"text":". To deny a user's request, select ","type":"text"},{"text":"the 3 dot icon ","type":"text","marks":[{"type":"strong"}]},{"text":"> ","type":"text"},{"text":"Deny access","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"The review access request","type":"text"},{"text":" ","type":"text","marks":[{"type":"strong"}]},{"text":"screen provides extra information about a specific request.","type":"text"}]},{"type":"paragraph","content":[{"text":"To approve or deny requests from the review access request screen:","type":"text"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"text":" from the header.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"From the left side of the page, select the site's name and URL > ","type":"text"},{"text":"Access requests","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Review request ","type":"text","marks":[{"type":"strong"}]},{"text":"on any request you would like to find out more about. The review access request","type":"text"},{"text":" ","type":"text","marks":[{"type":"strong"}]},{"text":"screen will appear.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"To approve the request, select ","type":"text"},{"text":"Approve now","type":"text","marks":[{"type":"strong"}]},{"text":". To deny the request, select the arrow next to ","type":"text"},{"text":"Get more info","type":"text","marks":[{"type":"strong"}]},{"text":" > ","type":"text"},{"text":"Deny access","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"You can also find the review request screen by selecting ","type":"text"},{"text":"Review request ","type":"text","marks":[{"type":"strong"}]},{"text":"in any access request-related email you receive.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"How access requests work","type":"text"}]},{"type":"paragraph","content":[{"text":"When users land in a product they don’t have access to, they’ll see a message prompting them to request access. This might happen, for example, when a user without access opens a link shared by a user who has access to your product.","type":"text"}]},{"type":"paragraph","content":[{"text":"Requests can be made in the following ways:","type":"text"}]},{"type":"table","attrs":{"layout":"default","isNumberColumnEnabled":false},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[153]},"content":[{"type":"paragraph","content":[{"text":"Type of user","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[445]},"content":[{"type":"paragraph","content":[{"text":"What they can request","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[153]},"content":[{"type":"paragraph","content":[{"text":"Existing users with access to at least one of your products","type":"text"}]}]},{"type":"tableCell","attrs":{"colwidth":[445]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Access to a new product for themselves.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Access for existing users to the same product they have access to.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Access for new users to the same product they have access to.","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[153]},"content":[{"type":"paragraph","content":[{"text":"New users","type":"text"}]}]},{"type":"tableCell","attrs":{"colwidth":[445]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Product access for themselves. ","type":"text"},{"type":"inlineExtension","attrs":{"parameters":{"id":"3lRCPnB3nxgKKtVODuYUII","label":"Learn how to modify access request permissions "},"extensionKey":"sac-link","extensionType":"com.atlassian.mesa"}},{"text":" ","type":"text"}]}]}]}]}]}]},{"type":"paragraph","content":[{"text":"New users need to have both a verified email address and an Atlassian account to make a request or join your products. If you're not sure who a requesting user is, you can always deny their request. When you deny a user this way, they can't request access again.","type":"text"}]}],"version":1}},{"id":"51EfHCZx80QTdYtwnYNUE0","title":"Give users access to products","description":"Update your product access settings and add users to groups to manage product access.","url":"/user-management/docs/give-users-access-to-products/","lastPublished":"2024-03-01T00:03:38.101Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Give users access to products","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"5VHrOs0xeto0rzvZXmuc6h"},"layout":"default"}},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"6jE9pk95H3ZCAwD02wdWgH"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Jump to the"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Centralized user management content","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-access-to-products#Centralized-user-management-content"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Original user management content","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-access-to-products#Original-user-management-content"}}]}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1etun5ypAGwLq1LQN5cPA9"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"As an organization admin or user access admin, you can assign users in your organization a product role or add users to groups to manage access to your products."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Jira Service Management customers are users that don’t consume any of your products paid for users. Because Jira Service Management customers aren’t licensed users, you can't give Jira Service Management customers access to products, regardless of your default product access settings. For more details about Jira Service Management customers, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"nPPYJnAbyVtDsVnmXjPlg"}}},{"type":"text","text":"."}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Give new users access to products"}]},{"type":"paragraph","content":[{"type":"text","text":"First, you need to invite new users to your organization. Once you have invited a user you can assign roles that give users access to your products. "},{"type":"text","text":"Learn how to invite users","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/invite-a-user/"}}]},{"type":"text","text":" "}]},{"type":"paragraph","content":[{"type":"text","text":"You can also configure your settings to "},{"type":"text","text":"control how users get access to your products","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/"}}]},{"type":"text","text":" when they first join."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Give existing users access to products"}]},{"type":"paragraph","content":[{"type":"text","text":"Organization admins can give existing users access to a product. User access admins can only give existing users access to products they administer. This means if a product's default group also includes products they don’t administer, a user access admin won't be able to give an existing user access to that product."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"hUrgjhO2NhhDOAQxljY86"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give one user access to a product:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1u5HOLahaBatnQLEVkZgB3"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select a user."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Grant access ","marks":[{"type":"strong"}]},{"type":"text","text":"to view a list of products the user doesn’t have access to."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"Product roles","marks":[{"type":"strong"}]},{"type":"text","text":" dropdown for a "},{"type":"text","text":"Product","marks":[{"type":"strong"}]},{"type":"text","text":", select a product role."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Grant access","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"If you can’t see the product from "},{"type":"text","text":"Grant access","marks":[{"type":"strong"}]},{"type":"text","text":", the user may already hold a role for that product. Check the user’s "},{"type":"text","text":"Product access","marks":[{"type":"strong"}]},{"type":"text","text":" and assign the role using the dropdown next to the product. "}]},{"type":"paragraph","content":[{"type":"text","text":"To give product access to more than one user, add them to a new or existing group."}]},{"type":"paragraph","content":[{"type":"text","text":"Learn how to create groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/create-groups/"}}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"hUrgjhO2NhhDOAQxljY86"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give users in a group access to a product:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" from the header."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"For the product you want users to access, select "},{"type":"text","text":"Manage Product.","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the product details page, select "},{"type":"text","text":"Add groups ","marks":[{"type":"strong"}]},{"type":"text","text":"at the top of the page. Search and select the group you want to add, choose a product role, then select "},{"type":"text","text":"Add","marks":[{"type":"strong"}]},{"type":"text","text":"."},{"type":"hardBreak"},{"type":"text","text":"This will grant product access to all the users within that group."}]}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"hUrgjhO2NhhDOAQxljY86"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give users in a group access to multiple products:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4ft9H1wCMAjvD1FcOZGZ7T"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the group you want to grant access to."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the "},{"type":"text","text":"Group product access","marks":[{"type":"strong"}]},{"type":"text","text":" table, select "},{"type":"text","text":"Add product","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the products and the product roles you want to add, then select "},{"type":"text","text":"Add","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"You can also give anonymous users (people who haven't logged in) access to your products. Anonymous users don't count towards your plan. For details about giving anonymous users access:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In Confluence, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"sChjebqJf2uAgCUsUGHka"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In Jira Service Management, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7jkk40psFxKXwdd5Rh73Ih"}}},{"type":"text","text":" "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In other Jira products, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7xJ8ZUjiOGnp3zafKEhddF"}}},{"type":"text","text":" "}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Make users product admins"}]},{"type":"paragraph","content":[{"type":"text","text":"You can "},{"type":"text","text":"assign a product admin role to a user","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-admin-permissions/"}}]},{"type":"text","text":" or "},{"type":"text","text":"add multiple users to a group","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/create-and-update-groups/"}}]},{"type":"text","text":" that assigns an admin role. "}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"40cQfQkFqaJYYbOw3GMvIx"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Product access settings let you control which people have access to which products when they signup or afterwards."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Jira Service Management customers are users that don’t consume any of your plan’s users. Because Jira Service Management customers aren’t licensed users, you can't give Jira Service Management customers access to products, regardless of your default product access settings. For more details about Jira Service Management customers, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"nPPYJnAbyVtDsVnmXjPlg"}}},{"type":"text","text":"."}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To update product access settings:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to your site's "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":". If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" for that site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Choose "},{"type":"text","text":"Product access","marks":[{"type":"strong"}]},{"type":"text","text":" on the left."}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Give existing users product access"}]},{"type":"paragraph","content":[{"type":"text","text":"If you want to give one or more existing users access to a product, you can add them to new or existing groups."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give users in a group product access:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If your group doesn’t exist yet, create a group."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Under the product name, click "},{"type":"text","text":"Add group","marks":[{"type":"strong"}]},{"type":"text","text":", search and select the group you want to add, and click "},{"type":"text","text":"Add","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Learn how to create groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/create-groups/"}}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give one user product access:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Under the product name, determine the group where you want to add the user. If you aren’t sure, select the group with the "},{"type":"text","text":"Default access group","marks":[{"type":"strong"}]},{"type":"text","text":" lozenge."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Show group’s details","marks":[{"type":"strong"}]},{"type":"text","text":" from the dropdown for the group where you want to add the users."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click "},{"type":"text","text":"Add members","marks":[{"type":"strong"}]},{"type":"text","text":", search and select the people you want to add, and click "},{"type":"text","text":"Add","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"You can also give anonymous users (people who haven't logged in) access to your products. Anonymous users don't count towards your plan. For details about giving anonymous users access:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In Confluence, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"sChjebqJf2uAgCUsUGHka"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In Jira Service Management, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7jkk40psFxKXwdd5Rh73Ih"}}},{"type":"text","text":" "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In other Jira products, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7xJ8ZUjiOGnp3zafKEhddF"}}},{"type":"text","text":" "}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Give new users product access"}]},{"type":"paragraph","content":[{"type":"text","text":"When you "},{"type":"text","text":"invite a user ","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/invite-a-user/"}}]},{"type":"text","text":"you can assign them a product role or configure your settings to "},{"type":"text","text":"control how users get access to your products","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/"}}]},{"type":"text","text":". "}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Give users product admin permissions"}]},{"type":"paragraph","content":[{"type":"text","text":"You can "},{"type":"text","text":"give a user product admin permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-admin-permissions/"}}]},{"type":"text","text":" or "},{"type":"text","text":"add users to a group","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/edit-a-group/"}}]},{"type":"text","text":" that gives site and product admin permissions. "}]},{"type":"paragraph","content":[]}]}},{"id":"3mT5ADPqtibW0ZaZYnASLE","title":"How does product access work?","description":"Learn more about assigning product roles, applying in-product permissions, and using groups to manage product access for your users.","url":"/user-management/docs/how-does-product-access-work/","lastPublished":"2024-05-02T06:15:15.904Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"How does product access work?","type":"text"}]},{"type":"paragraph","content":[{"type":"text","text":"As an admin, you can configure product access for users in your organization in two ways: "}]},{"type":"paragraph","content":[{"type":"text","text":"1. Assign product roles","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"To give users product access, you must assign them a role in "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"https://admin.atlassian.com"}}]},{"type":"text","text":". Organization admins are able to assign product roles. User access admins can also do this, but only for products they administer. Similarly, a site administrator can only assign roles within sites they administer."}]},{"type":"paragraph","content":[{"type":"text","text":"2. Apply in-product permissions","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"This is an additional layer of access that gives more granular control over specific areas. For example, you can use in-product permissions to limit a user’s access to secret Jira projects or confidential Confluence spaces. Both organization admins and product admins can apply this level of permissions, but typically organization admins handle this."}]},{"type":"paragraph","content":[{"type":"text","text":"You can also use groups to assign product roles or apply in-product permissions for multiple users at the same."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Assign product roles"}]},{"type":"paragraph","content":[{"type":"text","text":"As an organization admin, you can grant the default level of product access to users by doing one of the following:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"assign a product role when you "},{"type":"text","text":"invite a new user","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/invite-a-user/"}}]},{"type":"text","text":" to your organization"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"assign a product role to "},{"type":"text","text":"give product access","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/update-product-access-settings/"}}]},{"type":"text","text":" to an existing user "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"add one or more users to a group (any "},{"type":"text","text":"product role you add to a group","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/create-and-update-groups/"}}]},{"type":"text","text":" grants access to all the group members)"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"A user access admin can also do these tasks, but only for products they administer. This means if a product's default group also includes products they don’t administer, a user access admin won't be able to grant access to that product."}]},{"type":"paragraph","content":[{"type":"text","text":"Learn about common problems for user access admins managing groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/troubleshoot-issues-related-to-managing-groups/"}}]}]},{"type":"paragraph","content":[{"type":"text","text":"The following image is an example of a user who has been assigned a product role for "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ToxQj9mklyLhu2pL0i0IU"}}},{"type":"text","text":" and for Confluence. This user was automatically added to the default groups when they were assigned a product role."}]},{"type":"paragraph","content":[{"type":"text","text":"This user was not assigned a product role for the second Confluence product ("},{"type":"text","text":"acme-support.atlassian.net","marks":[{"type":"code"}]},{"type":"text","text":")."}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"3T4jFFFp2P5BjFVolb7sns"},"layout":"default"}},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Apply in-product permissions"}]},{"type":"paragraph","content":[{"type":"text","text":"If your organization needs confidential Jira projects or Confluence spaces, you might want to grant or restrict access based on a user’s role or employment status within your organization. For example, you may want to restrict access for contractors and vendors, but only allow access to certain spaces for your legal or HR teams."}]},{"type":"paragraph","content":[{"type":"text","text":"In-product permissions can be set up by product admins from within the product and managed via groups from your organization at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"https://admin.atlassian.com"}}]},{"type":"text","text":". Groups can help you to apply and manage the same level of product access for multiple users in your organization, who have similar access requirements. "}]},{"type":"paragraph","content":[{"type":"text","text":"You can manage your in-product permissions from the following places:"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"wide"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[171]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Product","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[253]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Where to manage in-product permissions","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[165]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Roles that can do this","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[171]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Confluence"}]}]},{"type":"tableCell","attrs":{"colwidth":[253]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Open Confluence and select the settings cog in the navigation bar. "}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"711h8MNeI3wV4to3VMeFkT"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Learn about managing site-level permissions in Confluence","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/confluence-cloud/docs/manage-site-level-permissions/"}}]}]}]},{"type":"tableCell","attrs":{"colwidth":[165]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Confluence admin"}]},{"type":"paragraph","content":[]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[171]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Jira"}]}]},{"type":"tableCell","attrs":{"colwidth":[253]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Open Jira and select the settings cog in the navigation bar > "},{"type":"text","text":"Jira settings","marks":[{"type":"strong"}]},{"type":"text","text":" > "},{"type":"text","text":"System","marks":[{"type":"strong"}]},{"type":"text","text":". "}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"57OwWdnRKDVEw6hkeYPWKS"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Learn about project permissions and roles in Jira","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/jira-core-cloud/docs/understand-project-permissions-and-roles/"}}]}]}]},{"type":"tableCell","attrs":{"colwidth":[165]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Jira admin"}]},{"type":"paragraph","content":[]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Why do we need groups?"}]},{"type":"paragraph","content":[{"type":"text","text":"Groups can help you reduce the time it takes you to set up product access for multiple users. You can use groups to assign default product roles and to manage in-product permissions. "}]},{"type":"paragraph","content":[{"type":"text","text":"By creating groups to manage in-product permissions, you can precisely control access to confidential information for multiple users. "},{"type":"text","text":"Learn how to create and update groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/create-and-update-groups/"}}]}]},{"type":"paragraph","content":[{"type":"text","text":"Like organization admins, user access admins can use groups to set up product access. However, user access admins can only set up access to products they administer. This means if a product's default group also includes products they don’t administer, a user access admin won't be able to set up access to that product."}]},{"type":"paragraph","content":[{"type":"text","text":"Learn about common problems for user access admins managing groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/troubleshoot-issues-related-to-managing-groups/"}}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Users are added to "},{"type":"text","text":"certain default groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/default-groups-and-permissions/"}}]},{"type":"text","text":" when you grant them access to products. For example, granting a user access to a product automatically adds that user to the default product access group. The default product access group is automatically created when you add a product to your organization. If you then choose to give the same user admin permissions as well, they’ll be automatically added into the default admin group too."}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Using groups to assign product access"}]},{"type":"paragraph","content":[{"type":"text","text":"The following image is an example of how one group ("},{"type":"text","text":"All employees","marks":[{"type":"em"}]},{"type":"text","text":") may be created to manage access for multiple users to multiple products at once. "}]},{"type":"paragraph","content":[{"type":"text","text":"The group – "},{"type":"text","text":"Customer support team","marks":[{"type":"em"}]},{"type":"text","text":" – is not a default product access group. In this example, one user has been added to this group, granting them access to an additional Confluence product ("},{"type":"text","text":"acme-support.atlassian.net","marks":[{"type":"code"}]},{"type":"text","text":") that the other three users don’t have access to."}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"12ijKV0SdjggYukp7SzyI8"},"layout":"default"}},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Using groups to apply in-product permissions"}]},{"type":"paragraph","content":[{"type":"text","text":"The following image is an example of how in-product permissions can be applied to multiple users (in this case the "},{"type":"text","text":"Marketing","marks":[{"type":"em"}]},{"type":"text","text":" group) using one group. In-product permissions are managed within the product, but you’ll set up the group and manage the group membership from your organization at "},{"type":"text","text":"admin.atlassian.net","marks":[{"type":"code"}]},{"type":"text","text":"."}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"5ibLJVrTPCQOeOBKuQWaIR"},"layout":"default"}},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Here’s a few examples of how you might use groups"}]},{"type":"paragraph","content":[{"type":"text","text":"Onboard new members of a team","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Let’s see how we can make use of groups to onboard new members of an HR team. This team uses the following products and project spaces:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Confluence: used by everyone across your organization."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Jira Service Management: to store general HR tickets."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"HR policies and procedures","marks":[{"type":"em"}]},{"type":"text","text":", a Confluence space for all general HR information."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"HR personnel information","marks":[{"type":"em"}]},{"type":"text","text":", a Confluence space to store confidential information."}]}]}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From your organization at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"https://admin.atlassian.com"}}]},{"type":"text","text":" create a group. Let’s call it "},{"type":"text","text":"HR-team","marks":[{"type":"em"}]},{"type":"text","text":". We’ll use this group to manage access to all products for everyone in HR in your organization. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Add the Confluence and Jira Service Management products to the "},{"type":"text","text":"HR-team","marks":[{"type":"em"}]},{"type":"text","text":" group. This gives all group members access to spaces in Confluence (like "},{"type":"text","text":"HR policies and procedures","marks":[{"type":"em"}]},{"type":"text","text":") and to projects in Jira Service Management – excluding anything confidential."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Then, we’ll create another group, let’s call it "},{"type":"text","text":"HR-confidential","marks":[{"type":"em"}]},{"type":"text","text":". This is the group where we’ll apply the in-product permissions for Confluence. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From your Confluence settings, restrict default access to the "},{"type":"text","text":"HR personnel information","marks":[{"type":"em"}]},{"type":"text","text":" space and allow access only to members of the "},{"type":"text","text":"HR-confidential","marks":[{"type":"em"}]},{"type":"text","text":" group. "},{"type":"text","text":"Learn how to assign Confluence Cloud space permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/"}}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"When a new HR team member joins your organization, add them to the "},{"type":"text","text":"HR-team","marks":[{"type":"em"}]},{"type":"text","text":" group to grant them access to Confluence and Jira Service Management"}]},{"type":"paragraph","content":[{"type":"text","text":"When people move teams","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"You can also use groups when someone moves teams. For example, if Omar is moving from the Legal team (let’s call it the "},{"type":"text","text":"Legal-team","marks":[{"type":"em"}]},{"type":"text","text":" group) to HR, remove Omar from the "},{"type":"text","text":"Legal-team","marks":[{"type":"em"}]},{"type":"text","text":" group and add them to the "},{"type":"text","text":"HR-team","marks":[{"type":"em"}]},{"type":"text","text":" group. If Omar’s role requires access to the Confluence space that contains sensitive information, add them to the "},{"type":"text","text":"HR-sensitive ","marks":[{"type":"em"}]},{"type":"text","text":"group too."}]},{"type":"paragraph","content":[{"type":"text","text":"Grant everyone access to a new product","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Groups are also useful to grant access quickly when you add new products to your organization. Let’s say you want to grant the HR team access to "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3bC3Wgz8BeJvPGEgS2UNmE"}}},{"type":"text","text":"(a product you’ve added to your organization recently). You can grant this access to all members of the "},{"type":"text","text":"HR-team","marks":[{"type":"em"}]},{"type":"text","text":" group from the product details page, or from the group details page."}]},{"type":"paragraph","content":[{"type":"text","text":"Note that when you remove a user from a group, they will lose access to all products and product roles associated with that group. However, the user won’t lose access to any products you granted them access to by assigning a product role. For example, let’s say you granted Jane access to Confluence, not by adding Jane to a group but by assigning them a product role. Jane also happens to be in the "},{"type":"text","text":"HR-team ","marks":[{"type":"em"}]},{"type":"text","text":"group. Even if you were to remove Jane from the "},{"type":"text","text":"HR-team","marks":[{"type":"em"}]},{"type":"text","text":" group, they’ll still have access to Confluence because you had previously assigned Jane a product role."}]}]}},{"id":"4ZNXOu8VDYHZMEMdw3ZjkA","title":"Remove product access for users","description":"Remove/revoke access to a product for existing users.","url":"/user-management/docs/remove-product-access-for-users/","lastPublished":"2024-06-27T18:09:08.739Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Remove product access for users","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"5VHrOs0xeto0rzvZXmuc6h"},"layout":"default"}},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"6jE9pk95H3ZCAwD02wdWgH"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Jump to the"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Centralized user management content","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/remove-product-access-for-users#Centralized-user-management-content"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Original user management content","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/remove-product-access-for-users#Original-user-management-content"}}]}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1etun5ypAGwLq1LQN5cPA9"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Groups are the fastest way to remove access to a product for multiple users at the same time. You can also remove an individual user’s access by removing them from all the groups that grant access to that product."}]},{"type":"paragraph","content":[{"type":"text","text":"An organization admin is able to update groups to remove product access for users. A user access admin can also do this, but they can’t update groups that give access to products they don’t administer."}]},{"type":"paragraph","content":[{"type":"text","text":"Learn about common problems for user access admins managing groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/troubleshoot-issues-related-to-managing-groups/"}}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"You can’t remove a role from a default group unless you have at least one other another default group that grants that same role."}]},{"type":"paragraph","content":[{"type":"text","text":"Learn more about default groups and permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/default-groups-and-permissions/"}}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Remove product access for multiple users in a group"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"hUrgjhO2NhhDOAQxljY86"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To remove product access for multiple users in a group:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" from the header."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Find the product you want to remove from the group and select "},{"type":"text","text":"Manage access","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Here you’ll see a list of all the groups that grant access to that product. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Find the group you want to remove product access from and select the "},{"type":"text","text":"More ","marks":[{"type":"strong"}]},{"type":"text","text":"menu (⋯)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Remove group from product","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Users will continue to have access to your product if they’re in other groups that grant access to that product. You’ll either need to remove product access from these groups or from the individual user."}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Remove access for multiple products from a group"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"hUrgjhO2NhhDOAQxljY86"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To remove access for multiple products from a group:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4ft9H1wCMAjvD1FcOZGZ7T"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Find the group you want to remove product access from and select "},{"type":"text","text":"Show details","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the group details page, under "},{"type":"text","text":"Group product access, ","marks":[{"type":"strong"}]},{"type":"text","text":"select the"},{"type":"text","text":" More ","marks":[{"type":"strong"}]},{"type":"text","text":"menu (⋯)"},{"type":"text","text":" ","marks":[{"type":"strong"}]},{"type":"text","text":"next to the product and select "},{"type":"text","text":"Remove product from group","marks":[{"type":"strong"}]},{"type":"text","text":". "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Remove from group","marks":[{"type":"strong"}]},{"type":"text","text":" to confirm. "}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Remove product access for an individual user"}]},{"type":"paragraph","content":[{"type":"text","text":"An organization admin can remove product access for an individual user. "}]},{"type":"paragraph","content":[{"type":"text","text":"A user access admin can also do this, but only for products they administer. Similarly, user access admins won’t be able to remove product access if an individual user’s product access is granted through a group that gives access to other products the user access admin doesn’t administer. "},{"type":"text","text":"Learn about common problems for user access admins managing groups","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/troubleshoot-issues-related-to-managing-groups/"}}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"hUrgjhO2NhhDOAQxljY86"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To remove product access for an individual user:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1u5HOLahaBatnQLEVkZgB3"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the user’s name to open their details page."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Under "},{"type":"text","text":"Products","marks":[{"type":"strong"}]},{"type":"text","text":", find the product you want to remove access to and select the "},{"type":"text","text":"More ","marks":[{"type":"strong"}]},{"type":"text","text":"menu (⋯)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Remove product access","marks":[{"type":"strong"}]},{"type":"text","text":". This removes the user from all groups that grant access to that product."}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If the user is an organization admin, you’ll need to remove their admin permissions first. Select "},{"type":"text","text":"Update organization role","marks":[{"type":"strong"}]},{"type":"text","text":" from the user’s details page and remove their admin permissions. You can then follow the steps above to remove their product access. "}]},{"type":"paragraph","content":[{"type":"text","text":"Learn more about managing users' admin permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-admin-permissions/"}}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"40cQfQkFqaJYYbOw3GMvIx"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Groups are the fastest way to remove access to a product for multiple users at the same time. You can also remove an individual user’s access by removing them from all the groups that grant access to that product."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Remove product access for users in a group"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":" To remove product access for users in a group:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to your site's "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":". If you're a site administrator for multiple sites or an organization admin, select the site's name and URL."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Product access","marks":[{"type":"strong"}]},{"type":"text","text":" under "},{"type":"text","text":"Site settings","marks":[{"type":"strong"}]},{"type":"text","text":" in the side navigation. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"Product access","marks":[{"type":"strong"}]},{"type":"text","text":" tab, find the product you want to remove from the group. For example, Confluence."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Here you can see an overview of all the groups that grant users access to your product. By default you’ll generally see at least two types of groups: "}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Admin groups – typically named"},{"type":"text","text":" site-admins ","marks":[{"type":"em"}]},{"type":"text","text":"or "},{"type":"text","text":"administrator. ","marks":[{"type":"em"}]},{"type":"text","text":"Note that for some products, like Confluence, these admin groups also grant product access to its group members. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"A group marked the "},{"type":"text","text":"default access group","marks":[{"type":"strong"}]},{"type":"text","text":". You can’t remove product access from these groups unless you set another group as the default access group. "}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the "},{"type":"text","text":"More ","marks":[{"type":"strong"}]},{"type":"text","text":"menu ("},{"type":"text","text":"⋯","marks":[{"type":"strong"}]},{"type":"text","text":") next to the group that no longer needs product access."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Remove group","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Users will continue to have access to your product if they’re in other groups that grant access to that product. You’ll either need to remove product access from these groups or from the individual user."}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Remove product access for an individual user"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To remove product access for an individual user:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to your site's "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":". If you're an admin for multiple sites or an organization admin, select the site's name and URL to open the Admin for that site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" under "},{"type":"text","text":"User management ","marks":[{"type":"strong"}]},{"type":"text","text":"in the side navigation. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the user’s name to open their details page. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Turn off the product's toggle to remove the user’s access. This removes the user from all groups that grant access to that product."}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If the user is an admin or a trusted user, you won’t be able to remove their product access this way. You’ll need to change their admin permissions first. "}]},{"type":"paragraph","content":[{"type":"text","text":"Learn more about managing users' admin permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/give-users-admin-permissions/"}}]}]}]}]}},{"id":"6pbhGyKy4BmZ40VHT6Fz4q","title":"Disable automatic domain-enabled access to your instance","description":"New Jira sign-ups are automatically domain-enabled","url":"/user-management/docs/disable-automatic-domain-enabled-access-to-your-instance/","lastPublished":"2024-09-11T03:39:08.709Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Disable automatic domain-enabled access to your instance","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"You must be an admin to change or update these user access settings."}]}]},{"type":"paragraph","content":[{"type":"text","text":"New Jira instances are automatically domain-enabled. This means anyone with your organization’s email domain (the one you used to sign up) will have access to projects that you send them links to. As an admin, you won’t need to manually approve requests after inviting people to join your project."}]},{"type":"paragraph","content":[{"type":"text","text":"To disable this setting within your new instance:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":". Select your organization if you have more than one."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Products","marks":[{"type":"strong"}]},{"type":"text","text":" > "},{"type":"text","text":"User access settings","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Next to the relevant domain, select "},{"type":"text","text":"Edit","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Required","marks":[{"type":"strong"}]},{"type":"text","text":" under Admin approval. "}]}]}]},{"type":"paragraph","content":[]}]}},{"id":"1QdHJYZrGNLmjr0NVxsAxu","title":"Remove admin permissions from users","description":"Learn how to remove admin roles from users.","url":"/user-management/docs/remove-admin-permissions-from-users/","lastPublished":"2023-10-06T19:32:33.208Z","pageType":"topic","body":{"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Remove admin permissions from users","type":"text"}]},{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"5VHrOs0xeto0rzvZXmuc6h"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"6jE9pk95H3ZCAwD02wdWgH"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"type":"paragraph","content":[{"text":"Jump to the","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Centralized user management content","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/remove-admin-permissions-from-users/#Centralized-user-management-content"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Original user management content","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/remove-admin-permissions-from-users/#Original-user-management-content"}}]}]}]}]},{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"1etun5ypAGwLq1LQN5cPA9"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"type":"paragraph","content":[{"text":"As an organization admin, you can remove all admin roles from other users, including the organization admin role.","type":"text"}]},{"type":"table","attrs":{"layout":"default","isNumberColumnEnabled":false},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"1YRKyKexWv6gLNAXM80rXl"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]}]},{"type":"paragraph","content":[{"text":"To remove the organization admin role from someone:","type":"text"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"1u5HOLahaBatnQLEVkZgB3"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Find the user and select ","type":"text"},{"text":"Show details","type":"text","marks":[{"type":"strong"}]},{"text":". You can use the search filter to filter by ","type":"text"},{"text":"Org admin","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the ","type":"text"},{"text":"3 dot icon ","type":"text","marks":[{"type":"strong"}]},{"text":"(⋯) and select ","type":"text"},{"text":"Update organization role","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Remove organization role","type":"text","marks":[{"type":"strong"}]},{"text":", then select ","type":"text"},{"text":"Remove role","type":"text","marks":[{"type":"strong"}]},{"text":" to confirm.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"If you only have one organization admin and you can’t log in to their account (for example, if they have left the company), a billing admin or technical contact will need to ","type":"text"},{"text":"contact our support team","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/contact/#/"}}]},{"text":". Make sure to include the email address of the account you want to assign the organization admin role to.","type":"text"}]},{"type":"table","attrs":{"layout":"default","isNumberColumnEnabled":false},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"1YRKyKexWv6gLNAXM80rXl"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]}]},{"type":"paragraph","content":[{"text":"To remove the user access admin role from someone:","type":"text"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Go to ","type":"text"},{"text":"admin.atlassian.com","type":"text","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"text":". Select your organization if you have more than one.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Directory","type":"text","marks":[{"type":"strong"}]},{"text":" > ","type":"text"},{"text":"Users","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Find a user, then select their avatar or select ","type":"text"},{"text":"Show details","type":"text","marks":[{"type":"strong"}]},{"text":". You can use the search filter to filter by ","type":"text"},{"text":"User access admin","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"From the ","type":"text"},{"text":"Product roles","type":"text","marks":[{"type":"strong"}]},{"text":" dropdown for the product you want to remove the user access admin from, unselect ","type":"text"},{"text":"User access admin","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"An organization admin can remove product admin roles. A user access admin can also do this, but they can only remove product admin roles within their assigned products. To remove a product admin role, see ","type":"text"},{"text":"Remove product access for users","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/remove-product-access-for-users/"}}]},{"text":".","type":"text"}]},{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"40cQfQkFqaJYYbOw3GMvIx"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"type":"paragraph","content":[{"text":"As an organization admin, you can remove all admin permissions from other users, including the organization admin permission and the site administrator role. If you are a site administrator, you can remove the site administrator role but you can’t remove the organization admin role.","type":"text"}]},{"type":"table","attrs":{"layout":"default","isNumberColumnEnabled":false},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"1YRKyKexWv6gLNAXM80rXl"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]}]},{"type":"paragraph","content":[{"text":"To remove the organization admin role from a user:","type":"text"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Settings ","type":"text","marks":[{"type":"strong"}]},{"text":"> ","type":"text"},{"text":"Administrators.","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Find the user’s name in the administrators list and select ","type":"text"},{"text":"Remove","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Remove","type":"text","marks":[{"type":"strong"}]},{"text":" in the dialog box to confirm.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"If you only have one organization admin and you can’t log in to their account (for example, if they have left your company), a billing admin or technical contact will need to ","type":"text"},{"text":"contact our support team","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/contact/#/"}}]},{"text":". Make sure to include the email address of the account you want to assign the organization admin role to.","type":"text"}]},{"type":"table","attrs":{"layout":"default","isNumberColumnEnabled":false},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]}]},{"type":"paragraph","content":[{"text":"To remove the site administrator role from a user:","type":"text"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Go to ","type":"text"},{"text":"admin.atlassian.com","type":"text","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"text":". If you’re a site administrator for multiple sites or an organization admin, select your site name or organization first.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Users. ","type":"text","marks":[{"type":"strong"}]},{"text":"If you only have one site, you’ll land on the user list.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"From this list of users, find and select the user you want to remove the site administrator role from. You can use the search filters to filter by ","type":"text"},{"text":"Site admins","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"From the user’s details screen, select ","type":"text"},{"text":"Site administrator","type":"text","marks":[{"type":"strong"}]},{"text":" under ","type":"text"},{"text":"Roles","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Change the role to ","type":"text"},{"text":"Basic","type":"text","marks":[{"type":"strong"}]},{"text":" or ","type":"text"},{"text":"Trusted","type":"text","marks":[{"type":"strong"}]},{"text":", depending on your needs.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"If the user is also an organization admin, you’ll need to remove their organization admin role before you can remove their site administrator role.","type":"text"}]},{"type":"paragraph","content":[{"text":"An organization admin can remove product admin roles. A site administrator can also do this, but they can only remove product admin roles within their assigned sites. To remove a product admin role, see ","type":"text"},{"text":"Remove product access for users","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/remove-product-access-for-users/"}}]},{"text":".","type":"text"}]},{"type":"paragraph","content":[]}],"version":1}},{"id":"2xQzvhN0ekOlbJFPdI7lbq","title":"What are the different types of admin roles?","description":"Learn about the different types of admin roles in Atlassian Administration.","url":"/user-management/docs/what-are-the-different-types-of-admin-roles/","lastPublished":"2024-05-29T00:36:34.204Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"What are the different types of admin roles?","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"5VHrOs0xeto0rzvZXmuc6h"},"layout":"default"}},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"6jE9pk95H3ZCAwD02wdWgH"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"Jump to the"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Centralized user management content","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/#Centralized-user-management-content"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Original user management content","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/#Original-user-management-content"}}]}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1etun5ypAGwLq1LQN5cPA9"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"There are several types of admins within Atlassian Administration ("},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":"). Admin roles allow organizations to delegate different responsibilities among many admins instead of relying on just one person. What you can access and configure is determined by the type of admin you are. It’s possible to have multiple admin roles at the same time."}]},{"type":"paragraph","content":[{"type":"text","text":"The admin roles you can have and assign to other members within your organization depend on whether you are using the original user management experience or the centralized user management experience."}]},{"type":"paragraph","content":[{"type":"text","text":"This page only outlines admin roles granted through Atlassian Administration. If you want to know more about other admins, read the documentation for:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Billing admins","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Project admins","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/jira-cloud-administration/docs/manage-project-roles/"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Space admins","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/"}}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Admin roles"}]},{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Organization admin"}]},{"type":"paragraph","content":[{"type":"text","text":"When you create an organization, you automatically become an organization admin. Other organization admins can assign you the organization admin role."}]},{"type":"paragraph","content":[{"type":"text","text":"An organization admin is the highest level of admin and can complete any administrative task in Atlassian Administration. They are the only admins with access to the organization’s settings and are responsible for managing users and groups within their organization. The role allows limited access to manage billing."}]},{"type":"paragraph","content":[{"type":"text","text":"We recommend you always have more than one organization admin in case one account is lost or compromised. Only organization admins can add or manage other organization admins."}]},{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Site admin"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"The site admin role in the centralized user management contains different permissions to the site admin role in the original user management."}]},{"type":"paragraph","content":[{"type":"text","text":"Site admins can't manage product access for the sites they administer. To allow them to manage product access, you can combine the user access admin role for products in the site with the site admin role."}]}]},{"type":"paragraph","content":[{"type":"text","text":"Site admins can be assigned administrative tasks over one or many sites in an organization. Only organization admins can assign or revoke the site admin role to or from users."}]},{"type":"paragraph","content":[{"type":"text","text":"Site admins can access Atlassian Administration and complete tasks related to the specific site they are administering. This includes adding new products to the site and managing apps installed on the site. The role allows limited access to manage billing."}]},{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"User access admin"}]},{"type":"paragraph","content":[{"type":"text","text":"The user access admin role is only available if you have the centralized user management."}]},{"type":"paragraph","content":[{"type":"text","text":"Unlike an organization admin, a user access admin has limited access to Atlassian Administration. Their main task is to manage user access to the product they administer. For example, an organization might have a user access admin that manages product access for Confluence, and another user access admin managing product access for Jira products."}]},{"type":"paragraph","content":[{"type":"text","text":"A user access admin is assigned to one or more products, but can’t log in or use those products. This means user access admins won’t count as billable users for the product they administer, unless they’re granted an additional role that gives access to that product."}]},{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Product admin"}]},{"type":"paragraph","content":[{"type":"text","text":"A product admin can manage administration settings for a specific product. They don’t have access to Atlassian Administration. With the exception of Jira family, product admins can access the content within the product they administer. It’s possible to be a product admin for one or more Atlassian products."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"What features are available to each admin role in Atlassian Administration?"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Features available with an admin role are marked with a ✅"}]},{"type":"paragraph","content":[{"type":"text","text":"Features available with an admin role for their assigned site/product are marked with a 🔸"}]},{"type":"paragraph","content":[{"type":"text","text":"Features unavailable with an admin role are marked with a ❌"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Not all features are available to the organization admin role. Organization admins can assign themselves the relevant role to access all of the following features."}]},{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Manage users"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"background":"var(--ds-background-neutral, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":" "}]}]},{"type":"tableHeader","attrs":{"background":"var(--ds-background-neutral, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Organization admin","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Site admin","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"background":"var(--ds-background-neutral, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"User access 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#F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Configure user access settings"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"✅"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"❌"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"🔸"}]},{"type":"paragraph","content":[{"type":"text","text":"Note: ","marks":[{"type":"strong"}]},{"type":"text","text":"this is an upcoming feature and not available yet."}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"❌"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"background":"var(--ds-background-accent-gray-subtlest, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Update managed 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accounts"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"✅"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"❌"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"❌"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"❌"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"background":"var(--ds-background-accent-gray-subtlest, #F4F5F7)"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Make another user an organization 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data-testid="atlas_link"><span>Atlassian.com</span></a></li></ul></div></div></div></div></div><div class="main-content-container flex-container margin-top-medium" id="maincontent"><aside class=""><div class="pagetree-expander" data-testid="pagetree-expander" role="button" tabindex="0" aria-label="open page tree"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M7 7h10a1 1 0 0 1 0 2H7a1 1 0 1 1 0-2zm0 4h10a1 1 0 0 1 0 2H7a1 1 0 0 1 0-2zm0 4h5a1 1 0 0 1 0 2H7a1 1 0 0 1 0-2z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><div class="pagetree pagetree--hidden" data-testid="pagetree"><div class="pagetree__inner"><div class="pagetree__context"><div data-testid="pagetree-back-arrow" class="pagetree__back-arrow" role="button" aria-label="close page tree" tabindex="0"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 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9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-your-organizations-atlassian-accounts/" data-testid="atlas_link">Manage your organization’s Atlassian accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/verify-a-domain-to-manage-accounts/" data-testid="atlas_link">Verify a domain to manage accounts</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-managed-accounts/" data-testid="atlas_link">What are managed accounts?</a></li><li class="pagetree__item "><a href="/user-management/docs/resend-a-verification-email-to-a-managed-account/" data-testid="atlas_link">Resend a verification email to a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-changes-to-a-managed-user-account/" data-testid="atlas_link">Make changes to a managed user account</a></li><li class="pagetree__item "><a href="/user-management/docs/deactivate-a-managed-account/" data-testid="atlas_link">Deactivate a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-managed-account/" data-testid="atlas_link">Delete a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-atlassians-global-account-model-work-for-you/" data-testid="atlas_link">Make Atlassian's global account model work for you</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-product-users/" data-testid="atlas_link">Manage product users</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/invite-a-user/" data-testid="atlas_link">Invite a user</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-an-individual-users-profile/" data-testid="atlas_link">Manage an individual user's profile</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/remove-or-suspend-a-user/" data-testid="atlas_link">Remove user or suspend their access</a></li><li class="pagetree__item "><a href="/user-management/docs/log-in-as-another-user/" data-testid="atlas_link">Log in as another user</a></li><li class="pagetree__item "><a href="/user-management/docs/update-roles-and-properties-for-jira-users/" data-testid="atlas_link">Update roles and properties for Jira users</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-groups/" data-testid="atlas_link">Manage groups</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/create-groups/" data-testid="atlas_link">Create groups</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-a-group/" data-testid="atlas_link">Edit a group</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-group/" data-testid="atlas_link">Delete a group</a></li><li class="pagetree__item "><a href="/user-management/docs/default-groups-and-permissions/" data-testid="atlas_link">Default groups and permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/troubleshoot-issues-related-to-managing-groups/" data-testid="atlas_link">Troubleshoot issues related to managing groups</a></li></ul></li></ul></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-role-and-product-permissions/" data-testid="atlas_link">Manage role and product permissions</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/user-management/docs/control-how-users-get-access-to-products/" data-testid="atlas_link">Control how users get access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-admin-permissions/" data-testid="atlas_link">Give users admin permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/approve-or-deny-product-access-requests/" data-testid="atlas_link">Approve or deny product access requests</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-access-to-products/" data-testid="atlas_link">Give users access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/how-does-product-access-work/" data-testid="atlas_link">How does product access work?</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-product-access-for-users/" data-testid="atlas_link">Remove product access for users</a></li><li class="pagetree__item "><a href="/user-management/docs/disable-automatic-domain-enabled-access-to-your-instance/" data-testid="atlas_link">Disable automatic domain-enabled access to your instance</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-admin-permissions-from-users/" data-testid="atlas_link">Remove admin permissions from users</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-the-different-types-of-admin-roles/" data-testid="atlas_link">What are the different types of admin roles?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-jira-service-management-customers/" data-testid="atlas_link">Manage Jira Service Management customer accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/manage-jira-service-management-customer-accounts/" data-testid="atlas_link">What different account types can customers have?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-portal-only-customers/" data-testid="atlas_link">Manage accounts for portal-only customers</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/change-password-for-portal-only-customers/" data-testid="atlas_link">Change password for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/migrate-a-portal-only-customer-to-atlassian-account/" data-testid="atlas_link">Migrate a portal-only customer to Atlassian account</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-name-for-portal-only-customers/" data-testid="atlas_link">Edit name for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/revoke-access-for-portal-only-customers/" data-testid="atlas_link">Revoke access for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-portal-only-customers/" data-testid="atlas_link">Delete portal-only customers</a></li></ul></li></ul></li></ul></div></div></aside><main><div data-testid="collection__header" class="anthology__sub-header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/user-management/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">User management Resources</span></span></a></div></div></div></div><div class="anthology__hero margin-top-medium"><div class="anthology__hero--primary"><h1>Manage role and product permissions</h1></div></div><div data-testid="topic-card" class="cards margin-top-medium "><ul class="cards__inner"><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/control-how-users-get-access-to-products/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Control how users get access to products</p></div></header><p class="cards__body margin-top-small">Update settings for approved domains, user invites, access requests, and default access.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/give-users-admin-permissions/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Give users admin permissions</p></div></header><p class="cards__body margin-top-small">Assign users different admin roles within Atlassian Administration.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/approve-or-deny-product-access-requests/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Approve or deny product access requests</p></div></header><p class="cards__body margin-top-small">Review access requests from users on your domain and approve to grant access.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/give-users-access-to-products/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Give users access to products</p></div></header><p class="cards__body margin-top-small">Update your product access settings and add users to groups to manage product access.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/how-does-product-access-work/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">How does product access work?</p></div></header><p class="cards__body margin-top-small">Learn more about assigning product roles, applying in-product permissions, and using groups to manage product access for your users.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/remove-product-access-for-users/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Remove product access for users</p></div></header><p class="cards__body margin-top-small">Remove/revoke access to a product for existing users.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/disable-automatic-domain-enabled-access-to-your-instance/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Disable automatic domain-enabled access to your instance</p></div></header><p class="cards__body margin-top-small">New Jira sign-ups are automatically domain-enabled</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/remove-admin-permissions-from-users/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Remove admin permissions from users</p></div></header><p class="cards__body margin-top-small">Learn how to remove admin roles from users.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span 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