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href="https://haloitsm.com/halo-mclaren/" itemprop="url"><span itemprop="name">McLaren Racing Announces HaloITSM as an Official Technology Partner</span></a></li> <li id="menu-item-6753" class="menu-item menu-item-type-post_type menu-item-object-post menu-item-6753"><a href="https://haloitsm.com/haloitsm-new-features-q2-2023/" itemprop="url"><span itemprop="name">HaloITSM New Features Q2 2023</span></a></li> <li id="menu-item-6261" class="menu-box menu-item menu-item-type-post_type menu-item-object-post menu-item-6261"><a href="https://haloitsm.com/itsm-trends-for-2023/" itemprop="url"><span itemprop="name">ITSM Trends for 2023</span></a></li> <li id="menu-item-6263" class="menu-box menu-item menu-item-type-post_type menu-item-object-post menu-item-6263"><a href="https://haloitsm.com/capterra-and-getapp-awards-best-ease-of-use-and-best-functionality-features/" itemprop="url"><span itemprop="name">Capterra and GetApp Awards 2022</span></a></li> </ul> </li> </ul> </li> <li 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class="trialButton menu-item menu-item-type-custom menu-item-object-custom menu-item-1587"><a href="https://trial.haloitsm.com/trial/signup" itemprop="url"><span itemprop="name">Start trial <i class="far fa-angle-right"></i></span></a></li> <li id="menu-item-2481" class="demoButton menu-item menu-item-type-post_type menu-item-object-page menu-item-2481"><a href="https://haloitsm.com/demo/" itemprop="url"><span itemprop="name">Schedule a demo <i class="far fa-angle-right"></i></span></a></li> </ul></nav></div></header><div class="site-inner"><div class="content-sidebar-wrap"><main class="content" id="genesis-content"><article class="post-1967 page type-page status-publish has-post-thumbnail entry" aria-label="Education" itemscope itemtype="https://schema.org/CreativeWork"><div class="entry-content" itemprop="text"> <div style="background-color:#2bd3c7;padding-left:5%;padding-right:10%;padding-bottom:10%" class="wp-block-genesis-blocks-gb-container gb-layout-hero-1 hero-half gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-image-wrap"><img decoding="async" class="gb-container-image has-background-dim-100 has-background-dim" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/01/education.png"/><noscript><img decoding="async" class="gb-container-image has-background-dim-100 has-background-dim" src="https://haloitsm.com/wp-content/uploads/2021/01/education.png" alt=""/></noscript></div><div class="gb-container-content" style="max-width:1200px"> <div style="padding-top:5%" class="wp-block-genesis-blocks-gb-container gb-block-container"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1600px"> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal"><div class="gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h1 class="wp-block-heading has-text-color" style="color:#ffffff">Deliver an exceptional service experience to students, faculty and staff.</h1> <p class="has-text-color" style="color:#ffffff;font-size:19px">HaloITSM is trusted throughout the education sector, including within universities, schools, multi-academy trusts and colleges.</p> <div class="wp-block-genesis-blocks-gb-button btn-secondary-white gb-block-button"><a href="/demo/" class="gb-button gb-button-shape-circular gb-button-size-medium" style="color:#ffffff;background-color:#2bd3c7">Schedule a demo</a></div> <p></p> <p></p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column gb-is-vertically-aligned-top"><div class="gb-block-layout-column-inner"> <p></p> </div></div> </div></div> </div></div></div> </div></div></div> <div style="padding-left:6%;padding-right:6%" class="wp-block-genesis-blocks-gb-container gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1200px"> <p class="has-text-color" style="color:#ffffff">ITSM Software for Education, ITSM Software for Education, ITSM Software for Education, ITSM Software for Education, a a a a a a a </p> <h2 class="wp-block-heading">Focus on what matters most in the education sector</h2> <hr class="divider"> <p>Education institutions are constantly working with high expectations and low budgets, whilst catering to thousands of staff and students. <br></p> <p>With HaloITSM, education institutions can contend with the constant demand by centralising and streamlining IT processes. 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style="aspect-ratio:5.224489795918367;width:206px;height:auto" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-1024x196.webp 1024w,https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-300x57.webp 300w,https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-768x147.webp 768w,https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-1536x294.webp 1536w,https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg.webp 1889w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-1024x196.webp" /><noscript><img decoding="async" width="1024" height="196" src="https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-1024x196.webp" alt="" class="wp-image-6974" style="aspect-ratio:5.224489795918367;width:206px;height:auto" srcset="https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-1024x196.webp 1024w,https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-300x57.webp 300w,https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-768x147.webp 768w,https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg-1536x294.webp 1536w,https://haloitsm.com/wp-content/uploads/2024/04/2560px-Lindenwood_University_wordmark.svg.webp 1889w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure></div></div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <div style="height:40px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-image"> <figure class="aligncenter size-large is-resized"><img decoding="async" width="1024" height="255" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20255'%3E%3C/svg%3E" alt="" class="wp-image-6975" style="aspect-ratio:4.015686274509804;width:190px;height:auto" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-1024x255.webp 1024w,https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-300x75.webp 300w,https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-768x191.webp 768w,https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-1536x382.webp 1536w,https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg.webp 1918w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-1024x255.webp" /><noscript><img decoding="async" width="1024" height="255" src="https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-1024x255.webp" alt="" class="wp-image-6975" style="aspect-ratio:4.015686274509804;width:190px;height:auto" srcset="https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-1024x255.webp 1024w,https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-300x75.webp 300w,https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-768x191.webp 768w,https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg-1536x382.webp 1536w,https://haloitsm.com/wp-content/uploads/2024/04/University_of_Utah_horizontal_logo.svg.webp 1918w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure></div></div></div> </div></div> <div style="background-color:#2bd3c7;padding-left:10%;padding-right:10%;padding-bottom:8%;padding-top:10%;margin-top:6%" class="wp-block-genesis-blocks-gb-container alignfull gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:720px"> <h2 class="wp-block-heading has-text-align-center heading has-text-color" style="color:#ffffff">15% discount for education institutions</h2> <p class="has-text-align-center has-text-color" style="color:#ffffff">If you are an education organisation, you can get 15% off your ITSM software for education license fee. </p> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> <div style="text-align:center" class="wp-block-genesis-blocks-gb-button btn-secondary-white trialButton gb-block-button"><a href="/demo/" class="gb-button gb-button-shape-circular gb-button-size-medium" style="color:#ffffff;background-color:#ffffff">Book a demo</a></div> </div></div></div> <div style="height:86px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal"><div class="gb-layout-column-wrap gb-block-layout-column-gap-7 gb-is-responsive-column"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h2 class="wp-block-heading has-text-align-left">Empower your campus with a single, centralised solution </h2> <hr class="divider"> <p>With our end-user portal, all staff and students have a single space for information, announcements, questions and services. </p> <p>Gain freedom with a fully customisable, white label portal to create an extension of your institution. Control the information they see and action they can do depending on the user. <br></p> <ul> <li>Give students and staff the ability to find answers quickly with the knowledge base, FAQ’s and canned responses on the self-service portal </li> <li>Allow students to find all the resources and campus services they need in one location, such as research support and data services with the service catalogue</li> <li>Our ITSM software for education institutions provides an integrated platform and end-to-end visibility, capture entire projects, workflows and assets with ease.</li> </ul> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"><div class="wp-block-image shadow rounded"> <figure class="aligncenter size-full"><img decoding="async" width="2256" height="1504" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202256%201504'%3E%3C/svg%3E" alt="" class="wp-image-3192" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/02/new_starter.webp 2256w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-300x200.webp 300w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-1024x683.webp 1024w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-768x512.webp 768w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-1536x1024.webp 1536w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-2048x1365.webp 2048w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-600x400.webp 600w" data-lazy-sizes="(max-width: 2256px) 100vw, 2256px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/02/new_starter.webp" /><noscript><img decoding="async" width="2256" height="1504" src="https://haloitsm.com/wp-content/uploads/2021/02/new_starter.webp" alt="" class="wp-image-3192" srcset="https://haloitsm.com/wp-content/uploads/2021/02/new_starter.webp 2256w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-300x200.webp 300w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-1024x683.webp 1024w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-768x512.webp 768w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-1536x1024.webp 1536w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-2048x1365.webp 2048w,https://haloitsm.com/wp-content/uploads/2021/02/new_starter-600x400.webp 600w" sizes="(max-width: 2256px) 100vw, 2256px" /></noscript></figure></div></div></div> </div></div> <div style="height:71px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal"><div class="gb-layout-column-wrap gb-block-layout-column-gap-7 gb-is-responsive-column"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <figure class="wp-block-image size-large shadow rounded"><img decoding="async" width="1024" height="683" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20683'%3E%3C/svg%3E" alt="" class="wp-image-3193" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/02/search-1-1024x683.webp 1024w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-300x200.webp 300w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-768x512.webp 768w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-1536x1024.webp 1536w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-2048x1365.webp 2048w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-600x400.webp 600w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/02/search-1-1024x683.webp" /><noscript><img decoding="async" width="1024" height="683" src="https://haloitsm.com/wp-content/uploads/2021/02/search-1-1024x683.webp" alt="" class="wp-image-3193" srcset="https://haloitsm.com/wp-content/uploads/2021/02/search-1-1024x683.webp 1024w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-300x200.webp 300w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-768x512.webp 768w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-1536x1024.webp 1536w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-2048x1365.webp 2048w,https://haloitsm.com/wp-content/uploads/2021/02/search-1-600x400.webp 600w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h2 class="wp-block-heading">Stay in Sync with One System </h2> <hr class="divider"> <p>With higher education having so many departments and areas, one centralised system is necessary for the visibility of projects and tasks. Easily assign users to tasks, track your teams’ work, integrate your apps and connect your calendar to sync all your meetings and appointments with Halo’s ITSM software for education providers.<br></p> <ul> <li>No more switching between mailboxes</li> <li>Record all telephone conversations in one system </li> <li>Add team members to a project</li> <li>Complete communication history</li> </ul> </div></div> </div></div> <div style="height:77px" aria-hidden="true" class="wp-block-spacer"></div> <div style="background-color:#f7f7f7;padding-left:6%;padding-right:6%;padding-bottom:6%;padding-top:6%;margin-top:3%;margin-bottom:3%" class="wp-block-genesis-blocks-gb-container alignfull noTopPad gb-block-container"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1600px"> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal gb-columns-center aligncenter" style="margin-top:3%;margin-bottom:3%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-4 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h2 class="wp-block-heading">You’re in good company</h2> <hr class="divider"> <div style="height:15px" aria-hidden="true" class="wp-block-spacer"></div> <p>“<em>HaloITSM is a superb SaaS Service Desk solution. It is easy to configure and implement, and overall it’s a very flexible product that can be tailored to suit many different business cases, not just in the IT department</em>.”</p> <p><strong>Paul Guest – </strong>Director of IT & Change – NMITE</p> <figure class="wp-block-image size-full is-resized is-style-rounded"><img decoding="async" width="154" height="200" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20154%20200'%3E%3C/svg%3E" alt="" class="wp-image-5980" style="width:39px;height:50px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2022/10/NMITE-154x200-1-1.webp"/><noscript><img decoding="async" width="154" height="200" src="https://haloitsm.com/wp-content/uploads/2022/10/NMITE-154x200-1-1.webp" alt="" class="wp-image-5980" style="width:39px;height:50px"/></noscript></figure> </div></div> <div class="wp-block-genesis-blocks-gb-column shadow whiteBackground rounded gb-block-layout-column"><div class="gb-block-layout-column-inner gb-has-custom-background-color" style="background-color:#ffffff"> <figure class="wp-block-image size-large case-study-image"><img decoding="async" width="1024" height="512" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20512'%3E%3C/svg%3E" alt="" class="wp-image-6004" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620-1024x512.webp 1024w,https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620-300x150.webp 300w,https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620-768x384.webp 768w,https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620.webp 1465w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620-1024x512.webp" /><noscript><img decoding="async" width="1024" height="512" src="https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620-1024x512.webp" alt="" class="wp-image-6004" srcset="https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620-1024x512.webp 1024w,https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620-300x150.webp 300w,https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620-768x384.webp 768w,https://haloitsm.com/wp-content/uploads/2022/10/Untitled-design-2022-10-12T170733.620.webp 1465w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> <div style="height:10px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-container padding gb-block-container"><div class="gb-container-inside"><div class="gb-container-content"> <h3 class="wp-block-heading caseStudyHeading">NMITE</h3> <div style="height:18px" aria-hidden="true" class="wp-block-spacer"></div> <p class="caseStudySubHeading"><strong>Transformed their student and staff experience by migrating to HaloITSM</strong></p> <p><a href="https://haloitsm.com/itsm-case-studies/nmite/">Read case study →</a></p> </div></div></div> </div></div> </div></div> </div></div></div> <div style="height:77px" aria-hidden="true" class="wp-block-spacer"></div> <p></p> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal"><div class="gb-layout-column-wrap gb-block-layout-column-gap-7 gb-is-responsive-column"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h2 class="wp-block-heading">Minimise disruption and standardise service</h2> <hr class="divider"> <p>Downtime and maintenance is essential in all organisations. However, with higher education providers such as universities, these are critical to ensure the safety and reliability of services across the board. To minimise this disruption, Halo’s ITSM software for education institutions provides full transparency and visibility to prepare and inform of these outages. <br></p> <ul> <li>Track, plan, and execute organisational changes of any scale with Halo’s ITSM software for education providers’ outstanding problem and change management capability. Ensure deadlines are met and practices remain standardised throughout your entire company. </li> <li>Inform and warn of any service outages so staff and students can prepare. This helps minimise disruption and improve customer satisfaction</li> <li>Have clear visibility of previous outages and downtime to make informed decisions as when to schedule maintenance. </li> </ul> <p></p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"><div class="wp-block-image shadow rounded"> <figure class="aligncenter size-large"><img decoding="async" width="1024" height="603" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20603'%3E%3C/svg%3E" alt="" class="wp-image-5480" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-1024x603.png 1024w, https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-300x177.png 300w, https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-768x452.png 768w, https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-1536x904.png 1536w, https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-2048x1206.png 2048w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-1024x603.png" /><noscript><img decoding="async" width="1024" height="603" src="https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-1024x603.png" alt="" class="wp-image-5480" srcset="https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-1024x603.png 1024w, https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-300x177.png 300w, https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-768x452.png 768w, https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-1536x904.png 1536w, https://haloitsm.com/wp-content/uploads/2022/06/HaloITSM-dashboard-2022-2048x1206.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure></div> <p></p> </div></div> </div></div> <div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal"><div class="gb-layout-column-wrap gb-block-layout-column-gap-7 gb-is-responsive-column"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <figure class="wp-block-image size-large is-resized shadow rounded"><img decoding="async" width="1024" height="434" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20434'%3E%3C/svg%3E" alt="ITSM software for Education" class="wp-image-1622" style="width:1024px;height:434px" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative-1024x434.webp 1024w,https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative-300x127.webp 300w,https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative-768x326.webp 768w,https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative.webp 1219w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative-1024x434.webp" /><noscript><img decoding="async" width="1024" height="434" src="https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative-1024x434.webp" alt="ITSM software for Education" class="wp-image-1622" style="width:1024px;height:434px" srcset="https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative-1024x434.webp 1024w,https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative-300x127.webp 300w,https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative-768x326.webp 768w,https://haloitsm.com/wp-content/uploads/2020/02/itsmalternative.webp 1219w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h2 class="wp-block-heading">Deliver top support </h2> <hr class="divider"> <p>With a wide range of top functionality, you can provide IT support to students and staff  through a range of channels. Users can find support regardless of time of location. <br></p> <ul> <li>Integrate with hundreds of apps such as Slack, Anydesk and more to provide IT support from multiple channels. </li> <li>The knowledge base, service catalogue and self-service portal acts as a 24/7 support base for students and staff</li> <li>Escalate and automate the management of ongoing problems, investigate root causes of issues, and achieve in-depth resolution. Halo’s ITSM software for education providers allows powerful management of any issue, enabling your company to deliver exceptional problem resolution. </li> </ul> </div></div> </div></div> </div></div></div> <div class="wp-block-genesis-blocks-gb-container gb-block-container aligncenter"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1600px"></div></div></div> <div style="background-color:#2bd3c7;padding-left:10%;padding-right:10%;padding-bottom:15%;padding-top:20%" class="wp-block-genesis-blocks-gb-container alignfull gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:720px"> <h2 class="wp-block-heading has-text-align-center heading has-text-color" style="color:#ffffff">Try HaloITSM free for 30 days. </h2> <p class="has-text-align-center has-text-color" style="color:#ffffff">All Modules as Standard. 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