Multi ACD API

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For more information on CXone Multi-ACD, see the online help <a href="https://help.nice-incontact.com/content/integratedsolutions/cxoneopen/cxoneopen.htm"> CXone Multi-ACD (CXone Open)</a>. If you are using CXone ACD you should refer to the Agent API <a href="https://developer.niceincontact.com/API/AgentAPI#/PhoneCalls/maskACallRecording">Agent API</a>. </p> <p> CXone Multi-ACD (CXone Open) lets you take advantage of CXone cloud recording and business applications while still using your existing telephony system. Your telephony system can be in the cloud or on premise. </p> <p> The Multi-ACD APIs are a set of APIs to manage voice and screen recording in a Multi-ACD environment. </p> <p> <h3 class="primary-color">General Requirements</h3> </p> <p> <b>Note</b>: Some APIs require specific permission, For details see the Specific API description. </p> <div class="swagger-section"> <div id="swagger-ui-container" class="swagger-ui-wrap">Loading...</div> </div> <div class='codeSampleTabs' style="display:none"> <h4>Code Samples</h4> <ul> <li>JS</li> <li>C#</li> <li>Ruby</li> <li>PHP</li> <li>Java</li> <li>Scala</li> <li>python</li> </ul> </div> </div> </div> </div> <footer id="footer-v6" class="footer-v6 color-white-light"> <div class="container"> <div class="row"> <div class="col-xs-12"> <a href="/"> <img src="/Content/images/Dev-comm-logo-40.png" alt="logo" /> </a> </div> </div> <div class="row"> <div class="col-lg-3 col-md-3 col-sm-6 col-xs-12"> <h3><a 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Multi ACD API