CINXE.COM

<!DOCTYPE html><html lang="en" class="__variable_1b20dd __variable_e91cb1"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" href="/_next/static/media/d590b5651062e08e-s.p.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="preload" href="/_next/static/media/fc6d8b10b7b1f644-s.p.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="preload" as="image" fetchPriority="high" imageSrcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=640&q=80 640w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=750&q=80 750w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=828&q=80 828w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=1080&q=80 1080w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=1200&q=80 1200w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=1920&q=80 1920w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=2048&q=80 2048w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=3840&q=80 3840w" imageSizes="100vw"/><link rel="stylesheet" href="/_next/static/css/d690408c3cd54647.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/2b62119fa82fb027.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/f9e37a3691b4e9ff.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/e5591ff57e74c7d7.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/b0b086d6416e8f25.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/464ae926e882c51b.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/84e46dcd4764448c.css" as="style" data-precedence="dynamic"/><link rel="stylesheet" href="/_next/static/css/e37db54b9d3c0cad.css" as="style" data-precedence="dynamic"/><link rel="stylesheet" href="/_next/static/css/7d73a16e4cbeab9d.css" as="style" data-precedence="dynamic"/><link rel="stylesheet" href="/_next/static/css/1a508ac156e9e471.css" as="style" data-precedence="dynamic"/><link rel="stylesheet" href="/_next/static/css/bfaeeb9e91203a8c.css" as="style" data-precedence="dynamic"/><link rel="stylesheet" href="/_next/static/css/54fc823d52dc6f9c.css" as="style" data-precedence="dynamic"/><link rel="stylesheet" href="/_next/static/css/c05e50c323b89744.css" as="style" data-precedence="dynamic"/><link rel="stylesheet" href="/_next/static/css/a04f594e3601c74f.css" as="style" data-precedence="dynamic"/><link rel="stylesheet" href="/_next/static/css/0d89879166c5b795.css" as="style" data-precedence="dynamic"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/chunks/webpack-30481ff34f351c68.js"/><script src="/_next/static/chunks/fd9d1056-f0485ae34121b2bf.js" async=""></script><script src="/_next/static/chunks/2808-f1c7a3202813f8ef.js" async=""></script><script src="/_next/static/chunks/5751-b89d56ba722e5812.js" async=""></script><script src="/_next/static/chunks/6450-b8ffe0489725b13c.js" async=""></script><script src="/_next/static/chunks/9275-2bb2ecd6087edc16.js" async=""></script><script src="/_next/static/chunks/4878-11c38130f7d31ecd.js" async=""></script><script src="/_next/static/chunks/4685-763388d0171ff35f.js" async=""></script><script src="/_next/static/chunks/8853-f27ad0390c63a99e.js" async=""></script><script src="/_next/static/chunks/3060-f2e1bdd60de7e3af.js" async=""></script><script src="/_next/static/chunks/9454-7fa8602d8cbcae46.js" async=""></script><script src="/_next/static/chunks/1294-4d216fd5e1578887.js" async=""></script><script src="/_next/static/chunks/9732-99efd347eec4b27c.js" async=""></script><script src="/_next/static/chunks/4444-eb8cde5b00871803.js" async=""></script><script src="/_next/static/chunks/497-e1c53b3d67903163.js" async=""></script><script src="/_next/static/chunks/6191-a598dac410ef54a6.js" async=""></script><script src="/_next/static/chunks/main-app-b778f92da5592782.js" async=""></script><script src="/_next/static/chunks/app/error-baf9539bd094ea8e.js" async=""></script><script src="/_next/static/chunks/8173-1308e4bb4b0b329d.js" async=""></script><script src="/_next/static/chunks/8685-e7ad21b3f50a605f.js" async=""></script><script src="/_next/static/chunks/1184-266a94d248bc92cc.js" async=""></script><script src="/_next/static/chunks/5223-dce34bb07fa6d0be.js" async=""></script><script src="/_next/static/chunks/3171-9c52fb5f01dc0c76.js" async=""></script><script src="/_next/static/chunks/6669-0d1771d0cdded733.js" async=""></script><script src="/_next/static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js" async=""></script><script src="/_next/static/chunks/7352-ec9787964e5dcd77.js" async=""></script><script src="/_next/static/chunks/app/%5Blocale%5D/(main)/layout-fb807f39-76f520a8023b74b7.js" async=""></script><script src="/_next/static/chunks/app/%5Blocale%5D/(main)/layout-017397ff-911341c7ccf87d0e.js" async=""></script><link rel="preload" href="https://cdn.userway.org/widget.js" as="script"/><link rel="preload" href="https://cdn.bc0a.com/autopilot/f00000000091204/autopilot_sdk.js" as="script"/><title>Proactive Customer Service Engagement | CX Solutions | NICE</title><meta name="description" content="Proactive Customer Service Engagement powers great customer experiences with proactive conversational AI and predictive analytics. Discover top solutions with NICE."/><meta name="robots" content="index, follow"/><link rel="canonical" href="https://www.nice.com/solutions/proactive-customer-engagement"/><link rel="alternate" hrefLang="en" href="https://www.nice.com/solutions/proactive-customer-engagement"/><link rel="alternate" hrefLang="x-default" href="https://www.nice.com/solutions/proactive-customer-engagement"/><meta property="og:title" content="Proactive Customer Service Engagement | NICE CX Solutions"/><meta property="og:description" content="Proactive Customer Service Engagement | NICE powers great customer experiences with proactive conversational AI and predictive analytics.. Discover top solutions with NICE."/><meta property="og:image" content="https://resources.nice.com/wp-content/uploads/2024/05/CXexchange-Marketplace-1_b10f12.png"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="Proactive Customer Service Engagement | CX Solutions | NICE"/><meta name="twitter:description" content="Proactive Customer Service Engagement powers great customer experiences with proactive conversational AI and predictive analytics. Discover top solutions with NICE."/><meta name="twitter:image" content="https://resources.nice.com/wp-content/uploads/2024/05/CXexchange-Marketplace-1_b10f12.png"/><meta name="next-size-adjust"/><link rel="icon" type="image/x-icon" href="https://www.nice.com/favicon.ico" sizes="any"/><link rel="preload" href="https://www.googletagmanager.com/gtm.js?id=GTM-K5JWPS4" as="script"/><link rel="dns-prefetch" href="https://www.googletagmanager.com/"/><meta name="google-site-verification" content="9jkh3HPiIStdr0dtSqu8BLKSd-yGQUd_uUeX_6zxVyE"/><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><style> @media (max-width: 768px) { .home .page-hero-slider{ height: 458px; } .home .page-hero-slider .page-hero{ height: 458px; min-height: 458px; } .home .latest-news{ height: 607px; } .home .featured-logos-carousel{ height: 50px; } .home .customer-stories-video{ height: 766px; } .home .video-section{ height: 300px; } } .home .open-html:after{ content: ''; height: 5px; display: block; background-color: red; background-image: linear-gradient(-90deg, #ff3e39, #fc2566, #8531e4, #1000fe, #05fcff); } .home .page-hero-slider{ min-height: 400px; } @media(min-width: 1025px){ .home .page-hero-slider{ min-height: 600px; } } section.contact-us{ min-height: 506px; } section.contact-us > div > div:last-child{ min-height: 406px; } .be-ix-link-block{ min-height: 57px; } @media (max-width: 768px) { section.contact-us > div > div:last-child{ min-height: 681px; } .be-ix-link-block{ min-height: 107px; } } </style><script src="/_next/static/chunks/polyfills-42372ed130431b0a.js" noModule=""></script></head><body class="font-beVietnam"><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K5JWPS4" height="0" width="0" style="display: none;visibility:hidden;"></iframe></noscript><div class="body-dark-overlay"></div><header class="header-new"><div class="header-utility"><div class="inner-wrapper"><ul><li><a aria-label="Login - open in same tab" href="https://login.incontact.com/inContact/Login.aspx?ReturnUrl=%2f">Login</a></li><li><a aria-label="Status - open in same tab" href="/company/status-sla">Status</a></li><li><a aria-label="Support - open in same tab" href="/services/customer-support">Support</a></li><li><a aria-label="Partners - open in same tab" href="/partners">Partners</a></li><li><a aria-label="Pricing - open in same tab" href="/websites/pricing">Pricing</a></li><li><a aria-label="Careers - open in same tab" href="/careers">Careers</a></li><li class="language-menu-nav-dropdown"><a class="language-menu-icon-link" aria-label="Languages switcher" href="#">EN</a><a href="#" class="language-menu-icon-link mobile-only">Languages</a><div class="language-menu-selection"><ul><li class="active-mobile-only"><a href="/" aria-label="Switch language to English - open in same tab">English</a></li><li class=""><a href="/de" aria-label="Switch language to Deutsch - open in same tab">Deutsch</a></li><li class=""><a href="/fr" aria-label="Switch language to Français - open in same tab">Français</a></li><li class=""><a href="/ja" aria-label="Switch language to 日本 - open in same tab">日本</a></li><li class=""><a href="/zh" aria-label="Switch language to 简体中文 - open in same tab">简体中文</a></li><li class=""><a href="/ar" aria-label="Switch language to العربية - open in same tab">العربية</a></li><li class=""><a href="/ko" aria-label="Switch language to 한국 - open in same tab">한국</a></li><li class=""><a href="/es" aria-label="Switch language to Español - open in same tab">Español</a></li></ul></div></li></ul></div></div><div class="header-navigation"><div class="header-logo"><a class="header-nav-logo" title="NICE - AI Customer Service Automation Solutions" href="/"><img alt="NICE - AI Customer Service Automation Solutions" loading="lazy" width="398" height="158" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fnice-web-logo.webp&w=640&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fnice-web-logo.webp&w=828&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fnice-web-logo.webp&w=828&q=80"/></a></div><div class="header-nav-wrapper"><nav><ul class="header-nav-main"><li class="header-nav-head"><a class="header-nav-logo" title="NICE - AI Customer Service Automation Solutions" href="/"><img alt="NICE - AI Customer Service Automation Solutions" loading="lazy" width="398" height="158" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fnice-web-logo.webp&w=640&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fnice-web-logo.webp&w=828&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fnice-web-logo.webp&w=828&q=80"/></a><a class="header-nav-close" href="#" title="Close">×</a></li><template id="B:0"></template><template id="B:1"></template><template id="B:2"></template><template id="B:3"></template><template id="B:4"></template><template id="B:5"></template></ul></nav><div class="header-additions"><ul><li class="header-search"><a href="#" title="Open Search" class="header-search-toggle"><svg width="19px" height="19px" viewBox="0 0 19 19" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g id="Search-icon" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g id="Group" stroke="#545353" stroke-width="1.35"><circle id="Oval-Copy-2" transform="translate(7.650000, 7.650000) rotate(-90.000000) translate(-7.650000, -7.650000) " cx="7.65" cy="7.65" r="6.975"></circle><line x1="15.4581625" y1="12.0076024" x2="15.4581625" y2="18.8384744" id="Line-2-Copy-2" stroke-linecap="round" transform="translate(15.008163, 15.644559) rotate(-45.000000) translate(-15.008163, -15.644559) "></line></g></g></svg></a><div class="header-search-wrapper"><div class="header-search-inner"><form action="/en/search"><input id="headerSearch" type="text" placeholder="Search" autoComplete="off" name="q"/><button class="header-search-icon" type="submit" title="Search"><svg width="19px" height="19px" viewBox="0 0 19 19" version="1.1" xmlns="http://www.w3.org/2000/svg"><g id="Search-icon" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g id="Group" stroke="#545353" stroke-width="1.35"><circle id="Oval-Copy-2" transform="translate(7.650000, 7.650000) rotate(-90.000000) translate(-7.650000, -7.650000) " cx="7.65" cy="7.65" r="6.975"></circle><line x1="15.4581625" y1="12.0076024" x2="15.4581625" y2="18.8384744" id="Line-2-Copy-2" stroke-linecap="round" transform="translate(15.008163, 15.644559) rotate(-45.000000) translate(-15.008163, -15.644559) "></line></g></g></svg></button></form><div class="autocomplete-wrapper"><ul></ul></div></div><a class="header-search-close" href="#" title="Close Search"><svg width="17px" height="16px" viewBox="0 0 17 16" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g id="X" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round"><line x1="-1.36827202" y1="8.13172798" x2="17.631728" y2="8.13172798" id="Line-5-Copy-5" stroke-width="1.5" transform="translate(8.131728, 8.131728) rotate(-45.000000) translate(-8.131728, -8.131728) "></line><line x1="-1.36827202" y1="8.13172798" x2="17.631728" y2="8.13172798" id="Line-5-Copy-5" stroke-width="1.5" transform="translate(8.131728, 8.131728) rotate(-315.000000) translate(-8.131728, -8.131728) "></line></g></svg></a></div></li><li class="language-menu-nav-dropdown"><a class="language-menu-icon-link" aria-label="Languages switcher" href="#">EN</a><a href="#" class="language-menu-icon-link mobile-only">Languages</a><div class="language-menu-selection"><ul><li class="active-mobile-only"><a href="/" aria-label="Switch language to English - open in same tab">English</a></li><li class=""><a href="/de" aria-label="Switch language to Deutsch - open in same tab">Deutsch</a></li><li class=""><a href="/fr" aria-label="Switch language to Français - open in same tab">Français</a></li><li class=""><a href="/ja" aria-label="Switch language to 日本 - open in same tab">日本</a></li><li class=""><a href="/zh" aria-label="Switch language to 简体中文 - open in same tab">简体中文</a></li><li class=""><a href="/ar" aria-label="Switch language to العربية - open in same tab">العربية</a></li><li class=""><a href="/ko" aria-label="Switch language to 한국 - open in same tab">한국</a></li><li class=""><a href="/es" aria-label="Switch language to Español - open in same tab">Español</a></li></ul></div></li><li class="header-nav-contact-item"><a target="" class="button-large" aria-label="Get in Touch - open in same tab" href="/contact-us">Get in Touch</a></li><li class="header-utility-item-mobile"><div class="header-links"><ul><li><a aria-label="Login - open in same tab" href="https://login.incontact.com/inContact/Login.aspx?ReturnUrl=%2f">Login</a></li><li><a aria-label="Status - open in same tab" href="/company/status-sla">Status</a></li><li><a aria-label="Support - open in same tab" href="/services/customer-support">Support</a></li><li><a aria-label="Partners - open in same tab" href="/partners">Partners</a></li><li><a aria-label="Pricing - open in same tab" href="/websites/pricing">Pricing</a></li><li><a aria-label="Careers - open in same tab" href="/careers">Careers</a></li></ul></div><div class="social-links"><a rel="noopener noreferrer" title="LinkedIn" target="_blank" aria-label="linkedin - open in a new tab" href="https://www.linkedin.com/company/nice-systems/"><img alt="linkedin" loading="lazy" width="45" height="45" decoding="async" data-nimg="1" style="color:transparent" src="/img/linkedin.svg"/></a><a rel="noopener noreferrer" title="X" target="_blank" aria-label="twitter - open in a new tab" href="https://twitter.com/NICELtd"><img alt="linkedin" loading="lazy" width="45" height="45" decoding="async" data-nimg="1" style="color:transparent" src="/img/x.svg"/></a><a rel="noopener noreferrer" title="Facebook" target="_blank" aria-label="facebook - open in a new tab" href="https://www.facebook.com/OfficialNICELtd/"><img alt="linkedin" loading="lazy" width="45" height="45" decoding="async" data-nimg="1" style="color:transparent" src="/img/fb.svg"/></a><a rel="noopener noreferrer" title="YouTube" target="_blank" aria-label="youtube - open in a new tab" href="https://www.youtube.com/channel/UC4tmsS3fAVLp1Ue0DF-EauA"><img alt="linkedin" loading="lazy" width="45" height="45" decoding="async" data-nimg="1" style="color:transparent" src="/img/youtube.svg"/></a></div></li></ul></div></div><a href="#" class="header-nav-mobile" aria-label="Open this option"><svg width="22px" height="15px" viewBox="0 0 22 15" version="1.1" xmlns="http://www.w3.org/2000/svg"><g id="Mobile-Hamburger" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-opacity="0.7"><g id="Group-5-Copy" transform="translate(1.000000, 0.000000)" stroke="#000000" stroke-width="1.5"><line x1="0.5" y1="1.5" x2="19.5" y2="1.5" id="Line-5-Copy-4"></line><line x1="0.5" y1="7.5" x2="19.5" y2="7.5" id="Line-5-Copy-5"></line><line x1="0.5" y1="13.5" x2="19.5" y2="13.5" id="Line-5-Copy-6"></line></g></g></svg></a></div></header><main><section class="page-hero hero-mh-500 skin-light has-breadcrumbs"><div><picture class="absolute left-0 top-0 z-[-1] h-full w-full"><source srcSet="https://resources.nice.com/wp-content/uploads/2024/04/proactive-customer-engagement-desktop-2880x700-1.jpg" media="(min-width: 992px)"/><source srcSet="https://resources.nice.com/wp-content/uploads/2024/04/proactive-customer-engagement-tablet-1536x800-2.jpg" media="(min-width: 768px)"/><source srcSet="https://resources.nice.com/wp-content/uploads/2024/04/proactive-customer-engagement-mobile-760x700-1.jpg" media="(min-width: 320px)"/><img alt="" fetchPriority="high" loading="eager" decoding="async" data-nimg="fill" class="h-full w-full object-cover object-top" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=640&q=80 640w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=750&q=80 750w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=828&q=80 828w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=1080&q=80 1080w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=1200&q=80 1200w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=1920&q=80 1920w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=2048&q=80 2048w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=3840&q=80 3840w" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fproactive-customer-engagement-desktop-2880x700-1.jpg&w=3840&q=80"/></picture><div class="header-breadcrumbs w-full"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[15px] tablet:px-[50px] desktop:pl-[150px] desktop:pr-[100px]"><ul><li><a aria-label="Home - open in same tab" href="https://www.nice.com/">Home</a></li><li><a aria-label="Contact Center Solutions - open in same tab" href="https://www.nice.com/solutions">Contact Center Solutions</a></li><li><span>Proactive customer service engagement</span></li></ul></div></div><div class="mx-auto flex min-h-[326px] w-full max-w-[1440px] flex-1 flex-col justify-center px-[30px] pb-[15px] text-white tablet:px-[50px] desktop:pl-[150px] desktop:pr-[100px]"><div class="heading-wrapper"><h1 class=" " id="">Proactive customer service engagement - Transform Your CX</h1><h2 class=" " id="">The future of CX is proactive. Proactive CX is NICE.</h2><p class=""><html><head></head><body>Reactive customer service is toast—outdated and insufficient.<br>Flip the switch to proactive CX. Elevate customer satisfaction and supercharge business results with our proactive conversational AI solutions.</p></div></div></div></section><section class="cta-bar bg-[#e7e7e7]" style="min-height:52px"><div class="mx-auto flex h-[52px] w-full max-w-[1170px] flex-wrap tablet:h-[60px]"><div class="cta-bar-item"><a href="/lp/watch-demo" target="_self" aria-label="View a demo - open in same tab"><img alt="" loading="lazy" width="37.5" height="37.5" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fwatch-demo_8aab9f.webp&w=48&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fwatch-demo_8aab9f.webp&w=96&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fwatch-demo_8aab9f.webp&w=96&q=80"/><span>View a demo</span></a></div><div class="cta-bar-item"><a href="/lp/get-quote" target="_self" aria-label="Request a quote - open in same tab"><img alt="" loading="lazy" width="37.5" height="37.5" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fget-quote_1e1ffc.webp&w=48&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fget-quote_1e1ffc.webp&w=96&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fget-quote_1e1ffc.webp&w=96&q=80"/><span>Request a quote</span></a></div><div class="cta-bar-item"><a href="#solutions-services-form" target="_self" aria-label="Talk to an expert - open in same tab"><img alt="" loading="lazy" width="37.5" height="37.5" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ffree-trial-1.webp&w=48&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ffree-trial-1.webp&w=96&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ffree-trial-1.webp&w=96&q=80"/><span>Talk to an expert</span></a></div></div></section><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement"><div class="mx-auto my-[30px] px-[30px] text-center"><h2 class=" " id="">Who says you can't <mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">predict the future</mark>?</h2><p class="text-center"><html><head></head><body>Ensure you’re always steps ahead with proactive engagement fueled by predictive analytics and conversational AI. Forget transactional outreach! Don't get left behind and risk losing customers (and revenue) by sticking to outdated methods.</body></html></p><p class="text-center"><html><head></head><body>Engage in proactive AI-driven conversations before customers need to contact you. Anticipate and know precisely when to reach out, what they need, and what to do next to eliminate friction and reduce effort across the whole customer journey. That's the power of NICE.</body></html></p></div></section></div><div class="nice-group skin-light-gray max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id="">Why settle for average? <mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">Be proactive with NICE</mark>.</h3><p class="text-center"><html><head></head><body>Gain a competitive edge with intelligent proactive CX solutions fueled by predictive analytics and conversational AI.</body></html></p></div></section><section class="features-image-on-left grid-3-col"><div><div class="feature"><figure class=" text-left"><a aria-label="Proactive Conversational AI" href="/products/proactive-conversational-ai"><img alt="Proactive Conversational AI" loading="lazy" width="123" height="123" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FCXexchange-Marketplace-1_b10f12.png&w=128&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FCXexchange-Marketplace-1_b10f12.png&w=256&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FCXexchange-Marketplace-1_b10f12.png&w=256&q=80"/></a></figure><div><h3 class=" " id="">Proactive Conversational AI</h3><p class=""><html><head></head><body>Engage customers through multiple milestones and boost digital containment success with proactive conversational AI.</body></html></p><p class=""><html><head></head><body><a href="/products/proactive-conversational-ai" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="Read more - open in same tab">Read more </a></body></html></p></div></div><div class="feature"><figure class=" text-left"><a aria-label="Omnichannel Engagement" href="/products/proactive-dialer"><img alt="Omnichannel Engagement" loading="lazy" width="123" height="123" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FProactive-Dialer.png&w=128&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FProactive-Dialer.png&w=256&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FProactive-Dialer.png&w=256&q=80"/></a></figure><div><h3 class=" " id="">Omnichannel Engagement</h3><p class=""><html><head></head><body>Reduce friction, minimize hang-ups, and generate revenue with “no pause” outbound dialer and direct-drop voicemail.</body></html></p><p class=""><html><head></head><body><a href="/products/proactive-dialer" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="Explore now - open in same tab">Explore now </a></body></html></p></div></div><div class="feature"><figure class=" text-left"><a aria-label="Engagement on Web and Mobile" href="/products/web-and-mobile-engagement"><img alt="Engagement on Web and Mobile" loading="lazy" width="123" height="123" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FWeb-and-Mobile-Engagement.png&w=128&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FWeb-and-Mobile-Engagement.png&w=256&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FWeb-and-Mobile-Engagement.png&w=256&q=80"/></a></figure><div><h3 class=" " id="">Engagement on Web and Mobile</h3><p class=""><html><head></head><body>Direct customers to relevant assistance. Offer knowledge articles or engage with an invitation to chat, as appropriate.</body></html></p><p class=""><html><head></head><body><a href="/products/web-and-mobile-engagement" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="Discover more - open in same tab">Discover more </a></body></html></p></div></div></div></section></div><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">Unlock the power</mark> of proactive outbound engagement</h3></div></section><section class="features skin-default grid-4-col"><div><div class="feature"><figure class=" text-left"><img alt="Understand" loading="lazy" width="143" height="128" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Funderstand2.webp&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Funderstand2.webp&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Funderstand2.webp&w=384&q=80"/></figure><div><h3 class="text-center " id="">Understand</h3><p class="text-center"><html><head></head><body>Gain insight into customer behavior to continually improve your proactive engagement strategies with AI.</body></html></p></div></div><div class="feature"><figure class=" text-left"><img alt="Reach" loading="lazy" width="180" height="144" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Freach.webp&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Freach.webp&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Freach.webp&w=384&q=80"/></figure><div><h3 class="text-center " id="">Reach</h3><p class="text-center"><html><head></head><body>Detect and engage with customers in their moments of need. Deliver a message for a fraction of the cost of manual dials.</body></html></p></div></div><div class="feature"><figure class=" text-left"><img alt="Converse" loading="lazy" width="148" height="145" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ficon-blue-omnichannel-routing-2.webp&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ficon-blue-omnichannel-routing-2.webp&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ficon-blue-omnichannel-routing-2.webp&w=384&q=80"/></figure><div><h3 class="text-center " id="">Converse</h3><p class="text-center"><html><head></head><body>Start a conversation and deliver personalized support before issues arise, preventing frustration and building trust.</body></html></p></div></div><div class="feature"><figure class=" text-left"><img alt="Act" loading="lazy" width="144" height="144" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ficon-blue-ai-automation.webp&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ficon-blue-ai-automation.webp&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ficon-blue-ai-automation.webp&w=384&q=80"/></figure><div><h3 class="text-center " id="">Act</h3><p class="text-center"><html><head></head><body>Automate proactive customer engagement with contextual web and mobile guidance, intelligent chatbots, and conversational AI assistants.</body></html></p></div></div></div></section><section class="section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement"><div class="mx-auto my-[30px] px-[30px] text-center"><p class="text-center"><html><head></head><body><a href="/resources/the-benefits-of-doing-outbound-engagement-under-one-roof" class="nice-link button-large button-blue" rel="" target="_self" aria-label="Download the whitepaper - open in same tab">Download the whitepaper</a></body></html></p></div></section></div><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id="">Is your CX as <mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">proactive</mark> as you think?</h3></div></section><section class="two-column-section skin-default image-or-video-right section-50-50 max-width-1170"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="Is the customer experience you provide as proactive as you think it is? Find out. (Hint: Thereâs more you can do." loading="lazy" width="810" height="348" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fportfolio-webpage-banner-810x348-2.webp&w=828&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fportfolio-webpage-banner-810x348-2.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fportfolio-webpage-banner-810x348-2.webp&w=1920&q=80"/></figure></div><div class="inner-content"><p class=""><html><head></head><body>Is the customer experience you provide as proactive as you think it is? Find out. (Hint: There’s more you can do.)</body></html></p><p class=""><html><head></head><body>Outbound opportunities can be found everywhere. Enhance the overall customer experience by being proactive in communication, building trust, and adding value to the customer-business relationship.</body></html></p></div></div></div></section><section class="faq-content"><div class="mx-auto w-full max-w-[991px]"><div class="faq-cards-wrapper"><div class="faq-card"><button>Customer Acquisition and Awareness</button><div class="faq-card-inner" style="visibility:hidden"><ul class=" " start="1"><li class=" ">Lead Generation (Appointment setting, Market research)</li><li class=" ">Brand/Product Awareness and Education</li><li class=" ">Sales Strategies (Account-based marketing, Cold-calling)</li></ul></div></div><div class="faq-card"><button>Customer Relationship and Growth</button><div class="faq-card-inner" style="visibility:hidden"><ul class=" " start="1"><li class=" ">Referral, Drip and Nurturing Campaigns</li><li class=" ">Cross-selling and Upselling</li><li class=" ">Renewal and Retention Programs</li><li class=" ">Customer Win-back Campaigns</li></ul></div></div></div><div class="faq-cards-wrapper"><div class="faq-card"><button>Financial Engagement</button><div class="faq-card-inner" style="visibility:hidden"><ul class=" " start="1"><li class=" ">Early-Stage Delinquency (Preventative Outreach, Payment Reminders)</li><li class=" ">Late-Stage Delinquency and Recoveries (Persistent Outreach, Negotiation and Settlement)</li><li class=" ">Account Reactivation and Retention (Win-back Campaigns, Payment Plan Negotiations)</li></ul></div></div></div><div class="faq-cards-wrapper"><div class="faq-card"><button>Proactive Customer Care</button><div class="faq-card-inner" style="visibility:hidden"><ul class=" " start="1"><li class=" ">Proactive Engagement (Appointment Reminders, Product Updates)</li><li class=" ">Risk Mitigation and Issue Identification</li></ul></div></div></div><div class="faq-cards-wrapper"><div class="faq-card"><button>Customer Experience Enhancement</button><div class="faq-card-inner" style="visibility:hidden"><ul class=" " start="1"><li class=" ">Personalized Communications</li><li class=" ">Exclusive Offers and Loyalty Programs</li><li class=" ">Educational Outreach and Product Tutorials</li></ul></div></div></div></div></section></div><div class="nice-group skin-blue max-width-none" id=""><section class="two-column-section skin-default image-or-video-right section-40-60 max-width-1440"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="Team having fun" loading="lazy" width="820" height="460" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fpromo-40_60-21-1-1.webp&w=828&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fpromo-40_60-21-1-1.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fpromo-40_60-21-1-1.webp&w=1920&q=80"/></figure></div><div class="inner-content"><h3 class=" " id="">Reduce friction. Win loyalty. Generate revenue.</h3><p class=""><html><head></head><body>There is a proven return for companies that consistently invest in proactive engagement with their customers. Proactive outreach boosts customer satisfaction and influences your business and financial results with cost savings (via reduced calls) and added revenue (via customer loyalty and upsell).</body></html></p><p class=""><html><head></head><body><a href="/resources/proactive-outreach-generate-customer-loyalty-boost-your-finances" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="Get Report - open in same tab">Get Report</a></body></html></p></div></div></div></section></div><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id="">Industries leading the <mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">proactive charge</mark></h3></div></section><section class="two-column-section skin-default image-or-video-left section-50-50 max-width-1000"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="Business Process Outsourcers (BPOs)" loading="lazy" width="860" height="420" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fbpo.webp&w=1080&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fbpo.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fbpo.webp&w=1920&q=80"/></figure></div><div class="inner-content"><h3 class=" " id="">Business Process Outsourcers</h3><p class=""><html><head></head><body>Proactive customer engagement increases reach, accelerates payments, and boosts outcomes, improving customer experience across acquisition, onboarding, service, and upselling. Adopting an AI-driven outreach approach allows your BPO to deliver even further value with enhanced digital experiences and faster implementations.</body></html></p></div></div></div></section><section class="two-column-section skin-default image-or-video-right section-50-50 max-width-1000"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="Retail" loading="lazy" width="860" height="420" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fretail.webp&w=1080&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fretail.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fretail.webp&w=1920&q=80"/></figure></div><div class="inner-content"><h3 class=" " id="">Retail</h3><p class=""><html><head></head><body>Once customers make a purchase, effective proactive communication between you and your customers is vital. Whether it's managing product recalls, collecting payments, renewing subscriptions, or handling warranty sales post-purchase, adopting a proactive outreach strategy cuts down friction and keeps revenue flowing smoothly.</body></html></p></div></div></div></section><section class="two-column-section skin-default image-or-video-left section-50-50 max-width-1000"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="Public Institutions" loading="lazy" width="860" height="420" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fpublic-institutions-1.webp&w=1080&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fpublic-institutions-1.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fpublic-institutions-1.webp&w=1920&q=80"/></figure></div><div class="inner-content"><h3 class=" " id="">Public Institutions</h3><p class=""><html><head></head><body>Government and educational institutions can now instantly reach constituents and students with intelligent proactive outreach. Leverage mass voice or text messages to gently guide them toward timely application submissions and renewals, class registrations, and notifications about crucial events and upcoming appointments—in an effective and engaging manner.</body></html></p></div></div></div></section><section class="two-column-section skin-default image-or-video-right section-50-50 max-width-1000"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="Financial Services" loading="lazy" width="860" height="420" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ffinancial-services-1.webp&w=1080&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ffinancial-services-1.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Ffinancial-services-1.webp&w=1920&q=80"/></figure></div><div class="inner-content"><h3 class=" " id="">Financial Services</h3><p class=""><html><head></head><body>Developing a proactive outreach approach centered on wealth management, lending services, mortgages, and credit cards enables you to offer customers a distinct experience, reducing late payments, improving the customer relationship, and opening up new revenue opportunities. Offer less intrusive engagement by sending direct-drop voicemail or digital messages for reminders about upcoming bill payments, subscription renewals, or other financial transactions.</body></html></p></div></div></div></section></div><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id="">Related Resources</h3></div></section><section class="related-resources"><div class="mx-auto max-w-[1440px] px-[30px] tablet:px-[50px] desktop:px-[100px]"><div class="resources-cards-wrapper"><a class="resources-card" aria-label="TruGreen Grows a Vibrant Contact Center with NICE CXone - open in same tab" href="/resources/trugreen-theres-nothing-we-cant-do-with-cxone"><div><img alt="TruGreen Grows a Vibrant Contact Center with NICE CXone" loading="lazy" width="400" height="200" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2021%2F11%2FTruGreen-Theres-Nothing-We-Cant-Do-With-CXone.jpg&w=640&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2021%2F11%2FTruGreen-Theres-Nothing-We-Cant-Do-With-CXone.jpg&w=828&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2021%2F11%2FTruGreen-Theres-Nothing-We-Cant-Do-With-CXone.jpg&w=828&q=80"/></div><div class="resources-card-content"><span>Case Studies</span><div class="text"><p>TruGreen Grows a Vibrant Contact Center with NICE CXone</p></div><div class="text-link">Get case study</div></div></a><a class="resources-card" aria-label="Proactive Outreach: Generate Customer Loyalty & Boost Your Finances - open in same tab" href="/resources/proactive-outreach-generate-customer-loyalty-boost-your-finances"><div><img alt="Proactive Outreach: Generate Customer Loyalty & Boost Your Finances" loading="lazy" width="400" height="200" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2Fwhite-papers.jpg&w=640&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2Fwhite-papers.jpg&w=828&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2Fwhite-papers.jpg&w=828&q=80"/></div><div class="resources-card-content"><span>White Papers</span><div class="text"><p>Proactive Outreach: Generate Customer Loyalty & Boost Your Finances</p></div><div class="text-link">Read now</div></div></a><a class="resources-card" aria-label="The ultimate survival guide for transforming reactive service into a proactive experience - open in same tab" href="/resources/the-ultimate-survival-guide-for-transforming-reactive-service-into-a-proactive-experience"><div><img alt="The ultimate survival guide for transforming reactive service into a proactive experience" loading="lazy" width="400" height="200" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2Fwhite-papers.jpg&w=640&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2Fwhite-papers.jpg&w=828&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2Fwhite-papers.jpg&w=828&q=80"/></div><div class="resources-card-content"><span>White Papers</span><div class="text"><p>The ultimate survival guide for transforming reactive service into a proactive experience</p></div><div class="text-link">Read now</div></div></a></div></div></section><section class="section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement"><div class="mx-auto my-[30px] px-[30px] text-center"><p class="text-center"><html><head></head><body><a href="/resources" target="_self" rel="" class="nice-link blue-arrow-link" aria-label="View All Resources - open in same tab">View All Resources</a></body></html></p></div></section></div><section class="contact-us m-[10px] py-[30px] rounded-[5px] desktop:py-[50px] skin-dark-gray m-[10px] rounded-[5px] py-[30px] desktop:py-[50px]"><div class="relative mx-auto flex w-full max-w-[1440px] flex-wrap gap-x-10 overflow-hidden px-[30px] tablet:px-[50px] desktop:flex-nowrap desktop:px-[100px]"><div class="desktop:w-1/2"><h3 class=" " id="solutions-services-form">Ready to leap ahead? It starts with NICE.</h3><p class=""><html><head></head><body>If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our <mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color"><a href="/services/customer-support" class="nice-link" rel="" target="_self" aria-label="support page - open in same tab">support page</a></mark><a href="https://www.nice.com/services/customer-support" target="_self" rel="" class="nice-link" aria-label=" - open in same tab"> </a>to log into the Customer Community portal.</body></html></p></div><div class="desktop:w-1/2"><form id="mktoForm_3286" data-on-submit="NICE.EmbeddedMarketoForm.FormSuccess" data-url="/contact-us/contact-us-thank-you" data-form-id="3286" data-type="redirect" data-cookiename="PassthruSubmitted" data-cookieduration="30"></form></div></div></section></main><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><footer><div class="be-ix-link-block"></div><div class="footer-inner"><div class="footer-column"><h4>Company</h4><div class="dropdown"><ul><li><a aria-label="About Us - open in same tab" href="/company/about-us">About Us</a></li><li><a aria-label="Careers - open in same tab" href="/careers">Careers</a></li><li><a aria-label="Global Leadership - open in same tab" href="/company/global-leadership">Global Leadership</a></li><li><a aria-label="Media Center - open in same tab" href="/company/media-center">Media Center</a></li><li><a aria-label="Investors - open in same tab" href="/company/investors">Investors</a></li><li><a aria-label="Awards - open in same tab" href="/company/awards">Awards</a></li><li><a aria-label="Global Office Locations - open in same tab" href="/company/global-locations">Global Office Locations</a></li><li><a aria-label="Contact Us - open in same tab" href="/contact-us">Contact Us</a></li><li><a aria-label="CCaaS - open in same tab" href="/glossary/what-is-ccaas-contact-center-as-a-service">CCaaS</a></li><li><a aria-label="Customer Experience - open in same tab" href="/info/what-does-customer-experience-mean">Customer Experience</a></li><li><a aria-label="NICE Public Safety - open in same tab" href="https://www.nicepublicsafety.com/">NICE Public Safety</a></li><li><a aria-label="NICE Actimize - open in same tab" href="https://www.niceactimize.com/">NICE Actimize</a></li><li><a aria-label="NICE RPA - open in same tab" href="/info/rpa-guide">NICE RPA</a></li></ul></div></div><div class="footer-column"><h4>Partners</h4><div class="dropdown"><ul><li><a aria-label="NICE Partners Overview - open in same tab" href="/partners">NICE Partners Overview</a></li><li><a aria-label="Developer Partners (DEVone) - open in same tab" href="https://developer.niceincontact.com/">Developer Partners (DEVone)</a></li><li><a aria-label="CXone Partner Portal - open in same tab" href="https://partnercommunity.niceincontact.com/">CXone Partner Portal</a></li><li><a aria-label="NICE Help Partner Portal - open in same tab" href="https://help.nice.com/">NICE Help Partner Portal</a></li><li><a aria-label="NICE User Group - open in same tab" href="http://www.niceusergroup.org/">NICE User Group</a></li></ul></div></div><div class="footer-column"><h4>Customer Support</h4><div class="dropdown"><ul><li><a aria-label="Customer Support Overview - open in same tab" href="/services/customer-support">Customer Support Overview</a></li><li><a aria-label="CXone Support Login - open in same tab" href="https://community.niceincontact.com/?_ga=2.261798411.703340685.1680483410-1345429851.1674679858&_gac=1.95246446.1680299715.Cj0KCQjwiZqhBhCJARIsACHHEH_zITAi_wmrE0bBGvZ3Hsr2rTqEHrfHlBNQctaj7ESX5EBq80ZOFxUaAk1TEALw_wcB">CXone Support Login</a></li><li><a aria-label="NICE Customer Support - open in same tab" href="https://niceprod.service-now.com/csm">NICE Customer Support</a></li></ul></div></div><div class="footer-column"><div class="left-part"><h4>Want to Learn More?</h4><a class="button-large" aria-label="Join the Newsletter - open in same tab" href="http://get.niceincontact.com/Newsletter-Subscription.html">Join the Newsletter</a></div><div class="right-part"><h4>STAY CONNECTED</h4><div class="social-links"><a rel="noopener noreferrer" title="LinkedIn" target="_blank" aria-label="linkedin - open in a new tab" href="https://www.linkedin.com/company/nice-systems/"><img alt="linkedin" loading="lazy" width="45" height="45" decoding="async" data-nimg="1" style="color:transparent" src="/img/linkedin.svg"/></a><a rel="noopener noreferrer" title="X" target="_blank" aria-label="twitter - open in a new tab" href="https://twitter.com/NICELtd"><img alt="linkedin" loading="lazy" width="45" height="45" decoding="async" data-nimg="1" style="color:transparent" src="/img/x.svg"/></a><a rel="noopener noreferrer" title="Facebook" target="_blank" aria-label="facebook - open in a new tab" href="https://www.facebook.com/OfficialNICELtd/"><img alt="linkedin" loading="lazy" width="45" height="45" decoding="async" data-nimg="1" style="color:transparent" src="/img/fb.svg"/></a><a rel="noopener noreferrer" title="YouTube" target="_blank" aria-label="youtube - open in a new tab" href="https://www.youtube.com/channel/UC4tmsS3fAVLp1Ue0DF-EauA"><img alt="linkedin" loading="lazy" width="45" height="45" decoding="async" data-nimg="1" style="color:transparent" src="/img/youtube.svg"/></a></div></div></div></div><div class="footer-utility"><ul><li><a href="/company/legal/terms-of-use" aria-label="Terms of Use - open in same tab" class="">Terms of Use</a></li><li><a href="/sitemap.xml" aria-label="Site Map - open in same tab" class="">Site Map</a></li><li><a href="/company/legal/privacy-policy" aria-label="Privacy Policy - open in same tab" class="">Privacy Policy</a></li><li><a href="/company/legal" aria-label="Legal - open in same tab" class="">Legal</a></li><li><a href="#" aria-label="Cookies Settings - open in same tab" class="ot-sdk-show-settings">Cookies Settings</a></li><li><a href="/company/legal/accessibility-statement" aria-label="Accessibility - open in same tab" class="">Accessibility</a></li></ul><div class="footer-copyright">© 2024 NICE</div></div></footer><script src="/_next/static/chunks/webpack-30481ff34f351c68.js" async=""></script><script>(self.__next_f=self.__next_f||[]).push([0]);self.__next_f.push([2,null])</script><script>self.__next_f.push([1,"1:HL[\"/_next/static/media/21dca4c8c75d37e0-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n2:HL[\"/_next/static/media/77b1ecd89db9adc2-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n3:HL[\"/_next/static/media/842eba58994a5460-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n4:HL[\"/_next/static/media/84455f2b5a591033-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n5:HL[\"/_next/static/media/aed5f820244f2ee5-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n6:HL[\"/_next/static/media/d590b5651062e08e-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n7:HL[\"/_next/static/media/fc6d8b10b7b1f644-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n8:HL[\"/_next/static/css/d690408c3cd54647.css\",\"style\"]\n9:HL[\"/_next/static/css/2b62119fa82fb027.css\",\"style\"]\na:HL[\"/_next/static/css/f9e37a3691b4e9ff.css\",\"style\"]\nb:HL[\"/_next/static/css/e5591ff57e74c7d7.css\",\"style\"]\nc:HL[\"/_next/static/css/b0b086d6416e8f25.css\",\"style\"]\nd:HL[\"/_next/static/css/464ae926e882c51b.css\",\"style\"]\n"])</script><script>self.__next_f.push([1,"e:I[95751,[],\"\"]\n11:I[39275,[],\"\"]\n14:I[61343,[],\"\"]\n16:I[34845,[\"7601\",\"static/chunks/app/error-baf9539bd094ea8e.js\"],\"default\"]\n18:I[76130,[],\"\"]\n12:[\"locale\",\"en\",\"d\"]\n13:[\"slug\",\"solutions/proactive-customer-engagement\",\"c\"]\n19:[]\n"])</script><script>self.__next_f.push([1,"0:[\"$\",\"$Le\",null,{\"buildId\":\"fIdstKL40-0Ot7sSeaaEY\",\"assetPrefix\":\"\",\"urlParts\":[\"\",\"solutions\",\"proactive-customer-engagement\"],\"initialTree\":[\"\",{\"children\":[[\"locale\",\"en\",\"d\"],{\"children\":[\"(main)\",{\"children\":[[\"slug\",\"solutions/proactive-customer-engagement\",\"c\"],{\"children\":[\"__PAGE__\",{}]}]},\"$undefined\",\"$undefined\",true]}]}],\"initialSeedData\":[\"\",{\"children\":[[\"locale\",\"en\",\"d\"],{\"children\":[\"(main)\",{\"children\":[[\"slug\",\"solutions/proactive-customer-engagement\",\"c\"],{\"children\":[\"__PAGE__\",{},[[\"$Lf\",\"$L10\",null],null],null]},[null,[\"$\",\"$L11\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"$12\",\"children\",\"(main)\",\"children\",\"$13\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L14\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\"}]],null]},[[[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/d690408c3cd54647.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/2b62119fa82fb027.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/f9e37a3691b4e9ff.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"3\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/e5591ff57e74c7d7.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"4\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/b0b086d6416e8f25.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"5\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/464ae926e882c51b.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}]],\"$L15\"],null],null]},[null,[\"$\",\"$L11\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"$12\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L14\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\"}]],null]},[null,[\"$\",\"$L11\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\"],\"error\":\"$16\",\"errorStyles\":[],\"errorScripts\":[],\"template\":[\"$\",\"$L14\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[\"$\",\"title\",null,{\"children\":\"404: This page could not be found.\"}],[\"$\",\"div\",null,{\"style\":{\"fontFamily\":\"system-ui,\\\"Segoe UI\\\",Roboto,Helvetica,Arial,sans-serif,\\\"Apple Color Emoji\\\",\\\"Segoe UI Emoji\\\"\",\"height\":\"100vh\",\"textAlign\":\"center\",\"display\":\"flex\",\"flexDirection\":\"column\",\"alignItems\":\"center\",\"justifyContent\":\"center\"},\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"body{color:#000;background:#fff;margin:0}.next-error-h1{border-right:1px solid rgba(0,0,0,.3)}@media (prefers-color-scheme:dark){body{color:#fff;background:#000}.next-error-h1{border-right:1px solid rgba(255,255,255,.3)}}\"}}],[\"$\",\"h1\",null,{\"className\":\"next-error-h1\",\"style\":{\"display\":\"inline-block\",\"margin\":\"0 20px 0 0\",\"padding\":\"0 23px 0 0\",\"fontSize\":24,\"fontWeight\":500,\"verticalAlign\":\"top\",\"lineHeight\":\"49px\"},\"children\":\"404\"}],[\"$\",\"div\",null,{\"style\":{\"display\":\"inline-block\"},\"children\":[\"$\",\"h2\",null,{\"style\":{\"fontSize\":14,\"fontWeight\":400,\"lineHeight\":\"49px\",\"margin\":0},\"children\":\"This page could not be found.\"}]}]]}]}]],\"notFoundStyles\":[]}]],null],\"couldBeIntercepted\":false,\"initialHead\":[null,\"$L17\"],\"globalErrorComponent\":\"$18\",\"missingSlots\":\"$W19\"}]\n"])</script><script>self.__next_f.push([1,"1a:I[36827,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"SchemaSetter\"]\n1c:I[12273,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"DynamicScriptsSetter\"]\n1d:I[5546,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n1e:\"$Sreact.suspense\"\n1f:I[61481,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"PreloadCss\"]\n17:[[\"$\",\"meta\",\"0\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1\"}],[\"$\",\"meta\",\"1\",{\"charSet\":\"utf-8\"}],[\"$\",\"title\",\"2\",{\"children\":\"Proactive Customer Service Engagement | CX Solutions | NICE\"}],[\"$\",\"meta\",\"3\",{\"name\":\"description\",\"content\":\"Proactive Customer Service Engagement powers great customer experiences with proactive conversational AI and predictive analytics. Discover top solutions with NICE.\"}],[\"$\",\"meta\",\"4\",{\"name\":\"robots\",\""])</script><script>self.__next_f.push([1,"content\":\"index, follow\"}],[\"$\",\"link\",\"5\",{\"rel\":\"canonical\",\"href\":\"https://www.nice.com/solutions/proactive-customer-engagement\"}],[\"$\",\"link\",\"6\",{\"rel\":\"alternate\",\"hrefLang\":\"en\",\"href\":\"https://www.nice.com/solutions/proactive-customer-engagement\"}],[\"$\",\"link\",\"7\",{\"rel\":\"alternate\",\"hrefLang\":\"x-default\",\"href\":\"https://www.nice.com/solutions/proactive-customer-engagement\"}],[\"$\",\"meta\",\"8\",{\"property\":\"og:title\",\"content\":\"Proactive Customer Service Engagement | NICE CX Solutions\"}],[\"$\",\"meta\",\"9\",{\"property\":\"og:description\",\"content\":\"Proactive Customer Service Engagement | NICE powers great customer experiences with proactive conversational AI and predictive analytics.. Discover top solutions with NICE.\"}],[\"$\",\"meta\",\"10\",{\"property\":\"og:image\",\"content\":\"https://resources.nice.com/wp-content/uploads/2024/05/CXexchange-Marketplace-1_b10f12.png\"}],[\"$\",\"meta\",\"11\",{\"name\":\"twitter:card\",\"content\":\"summary_large_image\"}],[\"$\",\"meta\",\"12\",{\"name\":\"twitter:title\",\"content\":\"Proactive Customer Service Engagement | CX Solutions | NICE\"}],[\"$\",\"meta\",\"13\",{\"name\":\"twitter:description\",\"content\":\"Proactive Customer Service Engagement powers great customer experiences with proactive conversational AI and predictive analytics. Discover top solutions with NICE.\"}],[\"$\",\"meta\",\"14\",{\"name\":\"twitter:image\",\"content\":\"https://resources.nice.com/wp-content/uploads/2024/05/CXexchange-Marketplace-1_b10f12.png\"}],[\"$\",\"meta\",\"15\",{\"name\":\"next-size-adjust\"}]]\nf:null\n1b:T1108,"])</script><script>self.__next_f.push([1,"{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https://www.nice.com/solutions/proactive-customer-engagement\",\"url\":\"https://www.nice.com/solutions/proactive-customer-engagement\",\"name\":\"Proactive Customer Service Engagement | CX Solutions | NICE\",\"isPartOf\":{\"@id\":\"https://www.nice.com/#website\"},\"primaryImageOfPage\":{\"@id\":\"https://www.nice.com/solutions/proactive-customer-engagement#primaryimage\"},\"image\":{\"@id\":\"https://www.nice.com/solutions/proactive-customer-engagement#primaryimage\"},\"thumbnailUrl\":\"https://resources.nice.com/wp-content/uploads/2024/05/CXexchange-Marketplace-1_b10f12.png\",\"datePublished\":\"2024-04-26T16:44:08+00:00\",\"dateModified\":\"2024-11-20T13:59:12+00:00\",\"description\":\"Proactive Customer Service Engagement powers great customer experiences with proactive conversational AI and predictive analytics. Discover top solutions with NICE.\",\"breadcrumb\":{\"@id\":\"https://www.nice.com/solutions/proactive-customer-engagement#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https://www.nice.com/solutions/proactive-customer-engagement\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https://www.nice.com/solutions/proactive-customer-engagement#primaryimage\",\"url\":\"https://resources.nice.com/wp-content/uploads/2024/05/CXexchange-Marketplace-1_b10f12.png\",\"contentUrl\":\"https://resources.nice.com/wp-content/uploads/2024/05/CXexchange-Marketplace-1_b10f12.png\",\"width\":82,\"height\":82},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://www.nice.com/solutions/proactive-customer-engagement#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https://www.nice.com/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact Center Solutions\",\"item\":\"https://www.nice.com/solutions\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Proactive customer service engagement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https://www.nice.com/#website\",\"url\":\"https://www.nice.com/\",\"name\":\"NICE\",\"description\":\"\",\"publisher\":{\"@id\":\"https://www.nice.com/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https://www.nice.com/search?q={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https://www.nice.com/#organization\",\"name\":\"NICE\",\"url\":\"https://www.nice.com/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https://www.nice.com/#/schema/logo/image/\",\"url\":\"https://resources.nice.com/wp-content/uploads/2024/04/nice-web-logo.webp\",\"contentUrl\":\"https://resources.nice.com/wp-content/uploads/2024/04/nice-web-logo.webp\",\"width\":398,\"height\":158,\"caption\":\"NICE\"},\"image\":{\"@id\":\"https://www.nice.com/#/schema/logo/image/\"},\"sameAs\":[\"https://www.facebook.com/OfficialNICELtd/\",\"https://x.com/NICELtd\",\"https://www.linkedin.com/company/nice-systems/\",\"https://www.youtube.com/channel/UC4tmsS3fAVLp1Ue0DF-EauA\"]},{\"@context\":\"https://schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Customer Acquisition and Awareness\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\nLead Generation (Appointment setting, Market research)\\n\\n\\n\\nBrand/Product Awareness and Education\\n\\n\\n\\nSales Strategies (Account-based marketing, Cold-calling)\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Customer Relationship and Growth\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\nReferral, Drip and Nurturing Campaigns\\n\\n\\n\\nCross-selling and Upselling\\n\\n\\n\\nRenewal and Retention Programs\\n\\n\\n\\nCustomer Win-back Campaigns\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Financial Engagement\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\nEarly-Stage Delinquency (Preventative Outreach, Payment Reminders)\\n\\n\\n\\nLate-Stage Delinquency and Recoveries (Persistent Outreach, Negotiation and Settlement)\\n\\n\\n\\nAccount Reactivation and Retention (Win-back Campaigns, Payment Plan Negotiations)\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Proactive Customer Care\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\nProactive Engagement (Appointment Reminders, Product Updates)\\n\\n\\n\\nRisk Mitigation and Issue Identification\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Customer Experience Enhancement\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\nPersonalized Communications\\n\\n\\n\\nExclusive Offers and Loyalty Programs\\n\\n\\n\\nEducational Outreach and Product Tutorials\\n\\n\"}}]}]}"])</script><script>self.__next_f.push([1,"10:[[\"$\",\"$L1a\",null,{\"schema\":\"$1b\"}],[\"$\",\"$L1c\",null,{\"inlineScripts\":null,\"bodyTags\":null,\"externalScripts\":null}],[[\"$\",\"$L1d\",\"0cf9c28a-b3cf-4fa1-a325-d94a2bd93b61\",{\"componentName\":\"acf/section-hero\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e components/blocks/acf/SectionHero\"]}],\"$L20\"]}]}],[\"$\",\"$L1d\",\"b3cf955f-d474-44b6-b3a7-aed068eb972a\",{\"componentName\":\"acf/section-cta-bar\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionCtaBar\"]}],\"$L21\"]}]}],[\"$\",\"$L1d\",\"6832190b-eca9-42b7-a91c-bd40d6d68e7f\",{\"componentName\":\"acf/group\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Group\"]}],\"$L22\"]}]}],[\"$\",\"$L1d\",\"ba00ed6e-42e9-425b-b713-1a26d7d34944\",{\"componentName\":\"acf/group\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Group\"]}],\"$L23\"]}]}],[\"$\",\"$L1d\",\"644a76f8-1e09-4aa6-bc66-f607bfeeab14\",{\"componentName\":\"acf/group\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Group\"]}],\"$L24\"]}]}],[\"$\",\"$L1d\",\"1a5e259c-8b92-45e8-bdf9-6c4d3a876e03\",{\"componentName\":\"acf/group\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Group\"]}],\"$L25\"]}]}],[\"$\",\"$L1d\",\"bc9400d1-0b74-415e-8254-ec1617871ea7\",{\"componentName\":\"acf/group\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Group\"]}],\"$L26\"]}]}],[\"$\",\"$L1d\",\"db491ce6-9630-4b1c-835a-b89d296f084a\",{\"componentName\":\"acf/group\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Group\"]}],\"$L27\"]}]}],[\"$\",\"$L1d\",\"09bb2191-5cea-48b8-9faa-ae6ffc1ed7a4\",{\"componentName\":\"acf/group\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Group\"]}],\"$L28\"]}]}],[\"$\",\"$L1d\",\"5232f6bd-7f16-4a35-a1e2-36567c06acf9\",{\"componentName\":\"acf/section-contact-us\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionContactUs\"]}],\"$L29\"]}]}]]]\n"])</script><script>self.__next_f.push([1,"2a:I[55080,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n2b:I[38173,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"Image\"]\n2c:I[231,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"\"]\n30:I[46226,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n43:I[36391,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n"])</script><script>self.__next_f.push([1,"20:[\"$\",\"section\",null,{\"className\":\"page-hero hero-mh-500 skin-light has-breadcrumbs\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/blocks/acf/SectionHero/SectionHero.tsx -\u003e ./Styles\"]}],[\"$\",\"$L2a\",null,{}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"picture\",null,{\"className\":\"absolute left-0 top-0 z-[-1] h-full w-full\",\"children\":[[[\"$\",\"source\",\"b6bdc6d5-3939-487b-81c4-ad3604f8c3a3\",{\"srcSet\":\"https://resources.nice.com/wp-content/uploads/2024/04/proactive-customer-engagement-desktop-2880x700-1.jpg\",\"media\":\"(min-width: 992px)\"}],[\"$\",\"source\",\"cd6c7dd0-52ab-4562-bf12-2e457f54b3f9\",{\"srcSet\":\"https://resources.nice.com/wp-content/uploads/2024/04/proactive-customer-engagement-tablet-1536x800-2.jpg\",\"media\":\"(min-width: 768px)\"}],[\"$\",\"source\",\"0ea2a3d1-53c0-4670-8457-7446c56d9d38\",{\"srcSet\":\"https://resources.nice.com/wp-content/uploads/2024/04/proactive-customer-engagement-mobile-760x700-1.jpg\",\"media\":\"(min-width: 320px)\"}]],[\"$\",\"$L2b\",null,{\"className\":\"h-full w-full object-cover object-top\",\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/proactive-customer-engagement-desktop-2880x700-1.jpg\",\"fill\":true,\"alt\":\"\",\"priority\":true,\"loading\":\"eager\",\"quality\":80}]]}],false,[\"$\",\"div\",null,{\"className\":\"header-breadcrumbs w-full\",\"children\":[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[1440px] px-[30px] py-[15px] tablet:px-[50px] desktop:pl-[150px] desktop:pr-[100px]\",\"children\":[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"https://www.nice.com/\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"https://www.nice.com/\",\"dangerouslySetInnerHTML\":{\"__html\":\"Home\"},\"aria-label\":\"Home - open in same tab\"}]}],[\"$\",\"li\",\"https://www.nice.com/solutions\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"https://www.nice.com/solutions\",\"dangerouslySetInnerHTML\":{\"__html\":\"Contact Center Solutions\"},\"aria-label\":\"Contact Center Solutions - open in same tab\"}]}],[\"$\",\"li\",\"https://www.nice.com/solutions/proactive-customer-engagement\",{\"children\":[\"$\",\"span\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Proactive customer service engagement\"}}]}]]}]}]}],[\"$\",\"div\",null,{\"className\":\"mx-auto flex min-h-[326px] w-full max-w-[1440px] flex-1 flex-col justify-center px-[30px] pb-[15px] text-white tablet:px-[50px] desktop:pl-[150px] desktop:pr-[100px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"heading-wrapper\",\"children\":[[\"$\",\"$L1d\",\"cfd04a4c-7fd4-47b9-ae75-b38f4a47658c\",{\"componentName\":\"nice/h1\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L2d\"]}]}],[\"$\",\"$L1d\",\"b086f6ef-3b0c-4880-be44-df892954a764\",{\"componentName\":\"nice/h2\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L2e\"]}]}],[\"$\",\"$L1d\",\"93cf668d-4af2-4842-b7ae-774071be9910\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L2f\"]}]}]]}]}]]}]]}]\n"])</script><script>self.__next_f.push([1,"21:[\"$\",\"section\",null,{\"className\":\"cta-bar bg-[#e7e7e7]\",\"style\":{\"minHeight\":\"52px\"},\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/blocks/acf/SectionCtaBar/SectionCtaBar.tsx -\u003e ./Styles\"]}],[\"$\",\"$L30\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto flex h-[52px] w-full max-w-[1170px] flex-wrap tablet:h-[60px]\",\"children\":[[\"$\",\"div\",\"5f3d2018-25ad-460a-9be2-8d4d007422d7\",{\"className\":\"cta-bar-item\",\"children\":[[\"$\",\"a\",null,{\"href\":\"/lp/watch-demo\",\"target\":\"_self\",\"aria-label\":\"View a demo - open in same tab\",\"children\":[[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/watch-demo_8aab9f.webp\",\"alt\":\"\",\"width\":37.5,\"height\":37.5,\"quality\":80}],[\"$\",\"span\",null,{\"children\":\"View a demo\"}]]}],false]}],[\"$\",\"div\",\"2efb7af6-0a5f-4ce7-92f8-7ea5a0a92936\",{\"className\":\"cta-bar-item\",\"children\":[[\"$\",\"a\",null,{\"href\":\"/lp/get-quote\",\"target\":\"_self\",\"aria-label\":\"Request a quote - open in same tab\",\"children\":[[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/get-quote_1e1ffc.webp\",\"alt\":\"\",\"width\":37.5,\"height\":37.5,\"quality\":80}],[\"$\",\"span\",null,{\"children\":\"Request a quote\"}]]}],false]}],[\"$\",\"div\",\"632c1458-4604-417a-b82d-579314be05bd\",{\"className\":\"cta-bar-item\",\"children\":[[\"$\",\"a\",null,{\"href\":\"#solutions-services-form\",\"target\":\"_self\",\"aria-label\":\"Talk to an expert - open in same tab\",\"children\":[[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/free-trial-1.webp\",\"alt\":\"\",\"width\":37.5,\"height\":37.5,\"quality\":80}],[\"$\",\"span\",null,{\"children\":\"Talk to an expert\"}]]}],false]}]]}]]}]\n22:[\"$\",\"div\",null,{\"className\":\"nice-group skin-default max-width-none\",\"id\":\"\",\"style\":{},\"children\":[[\"$\",\"$L1d\",\"e5173916-79ca-4ada-9ada-deaff7a74cd2\",{\"componentName\":\"acf/section-heading\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionHeading\"]}],\"$L31\"]}]}]]"])</script><script>self.__next_f.push([1,"}]\n23:[\"$\",\"div\",null,{\"className\":\"nice-group skin-light-gray max-width-none\",\"id\":\"\",\"style\":{},\"children\":[[\"$\",\"$L1d\",\"d1e06e8d-73b6-40fb-81f1-b2f0a9119d6d\",{\"componentName\":\"acf/section-heading\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionHeading\"]}],\"$L32\"]}]}],[\"$\",\"$L1d\",\"5ed6d768-4c84-47f5-b2a3-00c58ef42f0f\",{\"componentName\":\"acf/section-features-image-on-left\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFeaturesImageOnLeft\"]}],\"$L33\"]}]}]]}]\n24:[\"$\",\"div\",null,{\"className\":\"nice-group skin-default max-width-none\",\"id\":\"\",\"style\":{},\"children\":[[\"$\",\"$L1d\",\"0d946261-377c-44b7-98d6-5e74a00bdbcf\",{\"componentName\":\"acf/section-heading\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionHeading\"]}],\"$L34\"]}]}],[\"$\",\"$L1d\",\"e960646f-0be0-4469-9397-77ca90eedb26\",{\"componentName\":\"acf/section-features\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFeatures\"]}],\"$L35\"]}]}],[\"$\",\"$L1d\",\"505d4779-25ae-461c-bcb8-67e8b5c811da\",{\"componentName\":\"acf/section-heading\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionHeading\"]}],\"$L36\"]}]}]]}]\n25:[\"$\",\"div\",null,{\"className\":\"nice-group skin-default max-width-none\",\"id\":\"\",\"style\":{},\"children\":[[\"$\",\"$L1d\",\"f971abca-caf3-4b51-a94f-97f2a9e2d351\",{\"componentName\":\"acf/section-heading\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionHea"])</script><script>self.__next_f.push([1,"ding\"]}],\"$L37\"]}]}],[\"$\",\"$L1d\",\"95832053-8e5d-499f-bf0f-cbd1f75014c6\",{\"componentName\":\"acf/section-two-columns\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns\"]}],\"$L38\"]}]}],[\"$\",\"$L1d\",\"bf3b3560-6da8-4d48-8955-aa7b4699aefd\",{\"componentName\":\"acf/section-faq\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq\"]}],\"$L39\"]}]}]]}]\n26:[\"$\",\"div\",null,{\"className\":\"nice-group skin-blue max-width-none\",\"id\":\"\",\"style\":{},\"children\":[[\"$\",\"$L1d\",\"97cc6207-b59c-4060-b6e9-31df116d44b1\",{\"componentName\":\"acf/section-two-columns\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns\"]}],\"$L3a\"]}]}]]}]\n27:[\"$\",\"div\",null,{\"className\":\"nice-group skin-default max-width-none\",\"id\":\"\",\"style\":{},\"children\":[[\"$\",\"$L1d\",\"955ce975-543a-442b-8709-a87d0ecafc3b\",{\"componentName\":\"acf/section-heading\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionHeading\"]}],\"$L3b\"]}]}],[\"$\",\"$L1d\",\"a26a0da3-abbc-451b-8e5c-cca9864fee2a\",{\"componentName\":\"acf/section-two-columns\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns\"]}],\"$L3c\"]}]}],[\"$\",\"$L1d\",\"6dc6b5e3-02e9-41ba-9762-2571a0ea2a9d\",{\"componentName\":\"acf/section-two-columns\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns\"]}],\"$L3d\"]}]}],[\"$\",\"$L1d\",\"1637b37c-47f1-4734-9057-8bafa3b1e4aa\",{\"componentName\":\"acf/section"])</script><script>self.__next_f.push([1,"-two-columns\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns\"]}],\"$L3e\"]}]}],[\"$\",\"$L1d\",\"c2f8d734-8638-43b9-8e3a-e4210b0a3967\",{\"componentName\":\"acf/section-two-columns\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns\"]}],\"$L3f\"]}]}]]}]\n28:[\"$\",\"div\",null,{\"className\":\"nice-group skin-default max-width-none\",\"id\":\"\",\"style\":{},\"children\":[[\"$\",\"$L1d\",\"521f3d0f-7890-4c59-be4e-fba5fdedc13c\",{\"componentName\":\"acf/section-heading\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionHeading\"]}],\"$L40\"]}]}],[\"$\",\"$L1d\",\"91193aaf-7db8-44f8-9dfb-18a71aaac50d\",{\"componentName\":\"acf/section-related-resources\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionRelatedResources\"]}],\"$L41\"]}]}],[\"$\",\"$L1d\",\"745c1794-3dfd-4c5f-a4b7-8887aca60062\",{\"componentName\":\"acf/section-heading\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionHeading\"]}],\"$L42\"]}]}]]}]\n29:[\"$\",\"$L43\",null,{\"classes\":[\"contact-us\",\"m-[10px]\",\"py-[30px]\",\"rounded-[5px]\",\"desktop:py-[50px]\",\"skin-dark-gray\"],\"form\":{\"form_id\":3286,\"form_skin\":\"default\",\"cta\":\"Custom cta\",\"redirect\":\"/contact-us/contact-us-thank-you\",\"on_submit\":\"NICE.EmbeddedMarketoForm.FormSuccess\",\"cookie_name\":\"PassthruSubmitted\",\"cookie_duration\":\"30\"},\"columns\":2,\"children\":[[\"$\",\"$L1d\",\"47e81b69-1ade-4675-8480-c20667d2fbe8\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockR"])</script><script>self.__next_f.push([1,"enderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L44\"]}]}],[\"$\",\"$L1d\",\"18c5ed6c-ba7b-44b4-9583-94cfe79e960b\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L45\"]}]}]]}]\n"])</script><script>self.__next_f.push([1,"46:I[97201,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n4d:I[18809,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n52:I[6697,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n59:I[27104,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n5c:I[6526,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n6e:I[84120,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/"])</script><script>self.__next_f.push([1,"1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n2d:[\"$\",\"h1\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Proactive customer service engagement - Transform Your CX\"},\"className\":\" \",\"id\":\"\"}]\n2e:[\"$\",\"h2\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"The future of CX is proactive. Proactive CX is NICE.\"},\"className\":\" \",\"id\":\"\"}]\n2f:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eReactive customer service is toast—outdated and insufficient.\u003cbr\u003eFlip the switch to proactive CX. Elevate customer satisfaction and supercharge business results with our proactive conversational AI solutions.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n31:[\"$\",\"section\",null,{\"className\":\"section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/blocks/acf/SectionHeading/SectionHeading.tsx -\u003e ./Styles\"]}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto my-[30px] px-[30px] text-center\",\"children\":[[\"$\",\"$L1d\",\"e7e415ac-af04-4906-b86a-02f230faf8ab\",{\"componentName\":\"nice/h2\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L47\"]}]}],[\"$\",\"$L1d\",\"39a6040d-3b31-4a56-b1d4-a05a810f3b98\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L48\"]}]}],[\"$\",\"$L1d\",\"55031dd5-77e0-4fd7-87a2-294fcb8e71fc\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/compo"])</script><script>self.__next_f.push([1,"nents/blocks/nice/Paragraph\"]}],\"$L49\"]}]}]]}]]}]\n4a:[\"components/blocks/acf/SectionHeading/SectionHeading.tsx -\u003e ./Styles\"]\n32:[\"$\",\"section\",null,{\"className\":\"section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$4a\"}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto my-[30px] px-[30px] text-center\",\"children\":[[\"$\",\"$L1d\",\"5de60c90-08b7-40cd-a475-40036bb24eff\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L4b\"]}]}],[\"$\",\"$L1d\",\"0b4503d2-c8f4-45fb-8499-577f82f07cbc\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L4c\"]}]}]]}]]}]\n33:[\"$\",\"section\",null,{\"className\":\"features-image-on-left grid-3-col\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/blocks/acf/SectionFeaturesImageOnLeft/SectionFeaturesImageOnLeft.tsx -\u003e ./Styles\"]}],[\"$\",\"$L4d\",null,{}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"$L1d\",\"980016d1-0bd4-4a54-b947-1d7b82a7e4bf\",{\"componentName\":\"nice/feature-image-on-left\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/FeatureImageOnLeft\"]}],\"$L4e\"]}]}],[\"$\",\"$L1d\",\"da4285eb-a96f-41da-8326-82b21237dee2\",{\"componentName\":\"nice/feature-image-on-left\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/FeatureImageOnLeft\"]}],\"$L4f\"]}]}],[\"$\",\"$L1d\",\"8b820bf7-3eda-4395-be39-afcae244a3b5\",{\"componentName\":\"nice/feature-image-on-left\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":n"])</script><script>self.__next_f.push([1,"ull,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/FeatureImageOnLeft\"]}],\"$L50\"]}]}]]}]]}]\n34:[\"$\",\"section\",null,{\"className\":\"section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$4a\"}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto my-[30px] px-[30px] text-center\",\"children\":[[\"$\",\"$L1d\",\"0298913c-b475-440b-84ad-b3998c0a63d3\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L51\"]}]}]]}]]}]\n35:[\"$\",\"$L52\",null,{\"classes\":[\"features\",\"skin-default\",\"grid-4-col\"],\"children\":[[\"$\",\"$L1d\",\"cee263b1-6b50-43c6-93b4-f4f6066bdaff\",{\"componentName\":\"nice/feature\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Feature\"]}],\"$L53\"]}]}],[\"$\",\"$L1d\",\"c01d01f2-5b91-43b1-84df-14cc9a59f518\",{\"componentName\":\"nice/feature\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Feature\"]}],\"$L54\"]}]}],[\"$\",\"$L1d\",\"9f188662-79e3-457c-a17b-d40ab7892929\",{\"componentName\":\"nice/feature\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Feature\"]}],\"$L55\"]}]}],[\"$\",\"$L1d\",\"11198441-6eeb-40bc-9c5b-120e63558665\",{\"componentName\":\"nice/feature\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Feature\"]}],\"$L56\"]}]}]]}]\n36:[\"$\",\"section\",null,{\"className\":\"section-heading max-width-1000 skin-default page-solutions-pro"])</script><script>self.__next_f.push([1,"active-customer-engagement\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$4a\"}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto my-[30px] px-[30px] text-center\",\"children\":[[\"$\",\"$L1d\",\"06fa6678-36e0-48d5-8a1b-73f33834ea62\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L57\"]}]}]]}]]}]\n37:[\"$\",\"section\",null,{\"className\":\"section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$4a\"}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto my-[30px] px-[30px] text-center\",\"children\":[[\"$\",\"$L1d\",\"d0991a40-3640-439c-be5d-bdd8ca1b4663\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L58\"]}]}]]}]]}]\n38:[\"$\",\"section\",null,{\"className\":\"two-column-section skin-default image-or-video-right section-50-50 max-width-1170\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/blocks/acf/SectionTwoColumns/SectionTwoColumns.tsx -\u003e ./Styles\"]}],[\"$\",\"$L59\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"inner-wrapper\",\"children\":[[\"$\",\"$L1d\",\"a961628c-9583-4176-aec1-81890695a95b\",{\"componentName\":\"acf/section-two-columns-media\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsMedia\"]}],\"$L5a\"]}]}],[\"$\",\"$L1d\",\"2caf572d-75fe-403b-813e-0d74209c6302\",{\"componentName\":\"acf/section-two-columns-cont"])</script><script>self.__next_f.push([1,"ent\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsContent\"]}],\"$L5b\"]}]}]]}]}]]}]\n39:[\"$\",\"section\",null,{\"className\":\"faq-content\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/blocks/acf/SectionFaq/SectionFaq.tsx -\u003e ./Styles\"]}],[\"$\",\"$L5c\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[991px]\",\"children\":[[\"$\",\"$L1d\",\"47913394-24f4-442a-9eb9-1744247511ab\",{\"componentName\":\"acf/section-faq-cards\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards\"]}],\"$L5d\"]}]}],[\"$\",\"$L1d\",\"ea854ada-d11e-4323-b14a-7fc27822101f\",{\"componentName\":\"acf/section-faq-cards\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards\"]}],\"$L5e\"]}]}],[\"$\",\"$L1d\",\"a6b24830-ab6c-4229-a567-20569fd9cba4\",{\"componentName\":\"acf/section-faq-cards\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards\"]}],\"$L5f\"]}]}],[\"$\",\"$L1d\",\"3186f87b-01e8-46b7-b137-c618e626f8a3\",{\"componentName\":\"acf/section-faq-cards\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards\"]}],\"$L60\"]}]}]]}]]}]\n61:[\"components/blocks/acf/SectionTwoColumns/SectionTwoColumns.tsx -\u003e ./Styles\"]\n3a:[\"$\",\"section\",null,{\"className\":\"two-column-section skin-default image-or-video-right section-40-60 max-width-1440\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$61\"}],[\"$\",\"$L59"])</script><script>self.__next_f.push([1,"\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"inner-wrapper\",\"children\":[[\"$\",\"$L1d\",\"57a8c618-7330-4a3e-86fe-e9a452626762\",{\"componentName\":\"acf/section-two-columns-media\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsMedia\"]}],\"$L62\"]}]}],[\"$\",\"$L1d\",\"81f54319-6327-4c9a-a197-a9963f2fd11e\",{\"componentName\":\"acf/section-two-columns-content\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsContent\"]}],\"$L63\"]}]}]]}]}]]}]\n3b:[\"$\",\"section\",null,{\"className\":\"section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$4a\"}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto my-[30px] px-[30px] text-center\",\"children\":[[\"$\",\"$L1d\",\"39e7c79b-35fb-40c2-b8b7-1b1d5c5ff8a9\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L64\"]}]}]]}]]}]\n3c:[\"$\",\"section\",null,{\"className\":\"two-column-section skin-default image-or-video-left section-50-50 max-width-1000\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$61\"}],[\"$\",\"$L59\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"inner-wrapper\",\"children\":[[\"$\",\"$L1d\",\"7ceeaf9b-ad7b-4fce-973a-799bee86b376\",{\"componentName\":\"acf/section-two-columns-media\",\"children\":[\"$\",\"$1e\",null,{\"fall"])</script><script>self.__next_f.push([1,"back\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsMedia\"]}],\"$L65\"]}]}],[\"$\",\"$L1d\",\"5fc0f376-516c-4df8-9a6c-62e4f5c851a3\",{\"componentName\":\"acf/section-two-columns-content\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsContent\"]}],\"$L66\"]}]}]]}]}]]}]\n3d:[\"$\",\"section\",null,{\"className\":\"two-column-section skin-default image-or-video-right section-50-50 max-width-1000\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$61\"}],[\"$\",\"$L59\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"inner-wrapper\",\"children\":[[\"$\",\"$L1d\",\"a84d9cd1-21af-4383-b328-5a054a5b728c\",{\"componentName\":\"acf/section-two-columns-media\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsMedia\"]}],\"$L67\"]}]}],[\"$\",\"$L1d\",\"8a9cf940-a601-49fb-9290-0b6dbf96eb1c\",{\"componentName\":\"acf/section-two-columns-content\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsContent\"]}],\"$L68\"]}]}]]}]}]]}]\n3e:[\"$\",\"section\",null,{\"className\":\"two-column-section skin-default image-or-video-left section-50-50 max-width-1000\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$61\"}],[\"$\",\"$L59\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"inner-wrapper\","])</script><script>self.__next_f.push([1,"\"children\":[[\"$\",\"$L1d\",\"4bdf5867-fecf-4f16-bb0e-fdbc0a69bea4\",{\"componentName\":\"acf/section-two-columns-media\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsMedia\"]}],\"$L69\"]}]}],[\"$\",\"$L1d\",\"7e615d5d-3e72-45c4-98f4-cae9dbc46b37\",{\"componentName\":\"acf/section-two-columns-content\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsContent\"]}],\"$L6a\"]}]}]]}]}]]}]\n3f:[\"$\",\"section\",null,{\"className\":\"two-column-section skin-default image-or-video-right section-50-50 max-width-1000\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$61\"}],[\"$\",\"$L59\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"inner-wrapper\",\"children\":[[\"$\",\"$L1d\",\"96dc1647-7eba-455d-854d-772866bd17bd\",{\"componentName\":\"acf/section-two-columns-media\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsMedia\"]}],\"$L6b\"]}]}],[\"$\",\"$L1d\",\"8efda5aa-42d8-4b6e-be0a-33dea7d66d32\",{\"componentName\":\"acf/section-two-columns-content\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionTwoColumns/SectionTwoColumnsContent\"]}],\"$L6c\"]}]}]]}]}]]}]\n40:[\"$\",\"section\",null,{\"className\":\"section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$4a\"}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto"])</script><script>self.__next_f.push([1," my-[30px] px-[30px] text-center\",\"children\":[[\"$\",\"$L1d\",\"5e178526-b730-4878-b62d-cbbac5ac6ae5\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L6d\"]}]}]]}]]}]\n"])</script><script>self.__next_f.push([1,"41:[\"$\",\"section\",null,{\"className\":\"related-resources\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/blocks/acf/SectionRelatedResources/SectionRelatedResources.tsx -\u003e ./Styles\"]}],[\"$\",\"$L6e\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto max-w-[1440px] px-[30px] tablet:px-[50px] desktop:px-[100px]\",\"children\":[false,[\"$\",\"div\",null,{\"className\":\"resources-cards-wrapper\",\"children\":[[\"$\",\"$L2c\",\"06a68cf2-6880-4ea6-b81c-fe63ec615fe3\",{\"href\":\"/resources/trugreen-theres-nothing-we-cant-do-with-cxone\",\"className\":\"resources-card\",\"aria-label\":\"TruGreen Grows a Vibrant Contact Center with NICE CXone - open in same tab\",\"children\":[[\"$\",\"div\",null,{\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2021/11/TruGreen-Theres-Nothing-We-Cant-Do-With-CXone.jpg\",\"alt\":\"TruGreen Grows a Vibrant Contact Center with NICE CXone\",\"width\":400,\"height\":200,\"quality\":80}]}],[\"$\",\"div\",null,{\"className\":\"resources-card-content\",\"children\":[[\"$\",\"span\",null,{\"children\":\"Case Studies\"}],[\"$\",\"div\",null,{\"className\":\"text\",\"children\":[\"$\",\"p\",null,{\"children\":\"TruGreen Grows a Vibrant Contact Center with NICE CXone\"}]}],[\"$\",\"div\",null,{\"className\":\"text-link\",\"children\":\"Get case study\"}]]}]]}],[\"$\",\"$L2c\",\"16c93604-363d-44ae-b85e-b5602ed68142\",{\"href\":\"/resources/proactive-outreach-generate-customer-loyalty-boost-your-finances\",\"className\":\"resources-card\",\"aria-label\":\"Proactive Outreach: Generate Customer Loyalty \u0026 Boost Your Finances - open in same tab\",\"children\":[[\"$\",\"div\",null,{\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/03/white-papers.jpg\",\"alt\":\"Proactive Outreach: Generate Customer Loyalty \u0026 Boost Your Finances\",\"width\":400,\"height\":200,\"quality\":80}]}],[\"$\",\"div\",null,{\"className\":\"resources-card-content\",\"children\":[[\"$\",\"span\",null,{\"children\":\"White Papers\"}],[\"$\",\"div\",null,{\"className\":\"text\",\"children\":[\"$\",\"p\",null,{\"children\":\"Proactive Outreach: Generate Customer Loyalty \u0026 Boost Your Finances\"}]}],[\"$\",\"div\",null,{\"className\":\"text-link\",\"children\":\"Read now\"}]]}]]}],[\"$\",\"$L2c\",\"9f4cbec8-8d51-4ef2-bd42-eeed22b9273d\",{\"href\":\"/resources/the-ultimate-survival-guide-for-transforming-reactive-service-into-a-proactive-experience\",\"className\":\"resources-card\",\"aria-label\":\"The ultimate survival guide for transforming reactive service into a proactive experience - open in same tab\",\"children\":[[\"$\",\"div\",null,{\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/03/white-papers.jpg\",\"alt\":\"The ultimate survival guide for transforming reactive service into a proactive experience\",\"width\":400,\"height\":200,\"quality\":80}]}],[\"$\",\"div\",null,{\"className\":\"resources-card-content\",\"children\":[[\"$\",\"span\",null,{\"children\":\"White Papers\"}],[\"$\",\"div\",null,{\"className\":\"text\",\"children\":[\"$\",\"p\",null,{\"children\":\"The ultimate survival guide for transforming reactive service into a proactive experience\"}]}],[\"$\",\"div\",null,{\"className\":\"text-link\",\"children\":\"Read now\"}]]}]]}]]}],false]}]]}]\n"])</script><script>self.__next_f.push([1,"42:[\"$\",\"section\",null,{\"className\":\"section-heading max-width-1000 skin-default page-solutions-proactive-customer-engagement\",\"children\":[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":\"$4a\"}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto my-[30px] px-[30px] text-center\",\"children\":[[\"$\",\"$L1d\",\"5986d369-b39e-4bd8-8593-2d4bf2cb98cf\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L6f\"]}]}]]}]]}]\n44:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Ready to leap ahead? It starts with NICE.\"},\"className\":\" \",\"id\":\"solutions-services-form\"}]\n45:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eIf you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our \u003cmark style=\\\"background-color:rgba(0, 0, 0, 0)\\\" class=\\\"has-inline-color has-text-primary-2-color\\\"\u003e\u003ca href=\\\"/services/customer-support\\\" class=\\\"nice-link\\\" rel=\\\"\\\" target=\\\"_self\\\" aria-label=\\\"support page - open in same tab\\\"\u003esupport page\u003c/a\u003e\u003c/mark\u003e\u003ca href=\\\"https://www.nice.com/services/customer-support\\\" target=\\\"_self\\\" rel=\\\"\\\" class=\\\"nice-link\\\" aria-label=\\\" - open in same tab\\\"\u003e \u003c/a\u003eto log into the Customer Community portal.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n"])</script><script>self.__next_f.push([1,"96:I[10912,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"BailoutToCSR\"]\n97:I[36052,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"7352\",\"static/chunks/7352-ec9787964e5dcd77.js\",\"7871\",\"static/chunks/app/%5Blocale%5D/(main)/layout-fb807f39-76f520a8023b74b7.js\",\"2206\",\"static/chunks/app/%5Blocale%5D/(main)/layout-017397ff-911341c7ccf87d0e.js\"],\"default\"]\n99:I[84080,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"\"]\na2:I[49202,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"7352\",\"static/chunks/7352-ec9787964e5dcd77.js\",\"7871\",\"static/chunks/app/%5Blocale%5D/(main)/layout-fb807f39-76f520a8023b74b7.js\",\"2206\",\"static/chunks/app/%5Blocale%5D/(main)/layout-017397ff-911341c7ccf87d0e.js\"],\"default\"]\n47:[\"$\",\"h2\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Who says you can't \u003cmark style=\\\"background-color:rgba(0, 0, 0, 0)\\\" class=\\\"has-inline-color has-text-primary-2-color\\\"\u003epredict the future\u003c/mark\u003e?\"},\"className\":\" \",\"id\":\"\"}"])</script><script>self.__next_f.push([1,"]\n48:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eEnsure you’re always steps ahead with proactive engagement fueled by predictive analytics and conversational AI. Forget transactional outreach! Don't get left behind and risk losing customers (and revenue) by sticking to outdated methods.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\n49:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eEngage in proactive AI-driven conversations before customers need to contact you. Anticipate and know precisely when to reach out, what they need, and what to do next to eliminate friction and reduce effort across the whole customer journey. That's the power of NICE.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\n4b:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Why settle for average? \u003cmark style=\\\"background-color:rgba(0, 0, 0, 0)\\\" class=\\\"has-inline-color has-text-primary-2-color\\\"\u003eBe proactive with NICE\u003c/mark\u003e.\"},\"className\":\"text-center \",\"id\":\"\"}]\n4c:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eGain a competitive edge with intelligent proactive CX solutions fueled by predictive analytics and conversational AI.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\n4e:[\"$\",\"div\",null,{\"className\":\"feature\",\"children\":[[\"$\",\"$L1d\",\"b718224f-5c58-4d27-b44c-75007771b9ce\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L70\"]}]}],[\"$\",\"$L1d\",\"409bdbf8-884f-4492-a655-cbd90f0a809d\",{\"componentName\":\"nice/feature-image-on-left-content\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/FeatureImageOnLeftContent\"]}],\"$L71\"]}]}]]}]\n4f:[\"$\",\"div\",null,{\"className\":\"feature\",\"children\":[[\"$\",\"$L1d\",\"ea7798bb-328f-4546-8f07-47ffa98"])</script><script>self.__next_f.push([1,"fffc9\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L72\"]}]}],[\"$\",\"$L1d\",\"510aa3b3-0c3f-4e0b-9a8c-b335de38f9c2\",{\"componentName\":\"nice/feature-image-on-left-content\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/FeatureImageOnLeftContent\"]}],\"$L73\"]}]}]]}]\n50:[\"$\",\"div\",null,{\"className\":\"feature\",\"children\":[[\"$\",\"$L1d\",\"687400da-772b-4e31-bf1c-554c85a2f39c\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L74\"]}]}],[\"$\",\"$L1d\",\"e7ce04d1-6a1b-4610-a17b-5ebfbb8f75c7\",{\"componentName\":\"nice/feature-image-on-left-content\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/FeatureImageOnLeftContent\"]}],\"$L75\"]}]}]]}]\n51:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003cmark style=\\\"background-color:rgba(0, 0, 0, 0)\\\" class=\\\"has-inline-color has-text-primary-2-color\\\"\u003eUnlock the power\u003c/mark\u003e of proactive outbound engagement\"},\"className\":\"text-center \",\"id\":\"\"}]\n53:[\"$\",\"div\",null,{\"className\":\"feature\",\"children\":[[\"$\",\"$L1d\",\"346f7152-ee82-4a02-9d30-ad4f0b65d78d\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L76\"]}]}],[\"$\",\"$L1d\",\"15c69dbd-4a9e-4124-b0b0-ec03ade12440\",{\"componentName\":\"nice/divblock\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/DivBlock\"]}],\"$L77\"]}]}]]}]\n5"])</script><script>self.__next_f.push([1,"4:[\"$\",\"div\",null,{\"className\":\"feature\",\"children\":[[\"$\",\"$L1d\",\"984338de-86a8-4a9e-b478-03d5e3f00b2e\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L78\"]}]}],[\"$\",\"$L1d\",\"294515c4-3229-4360-ba79-1dbbca1ed4ce\",{\"componentName\":\"nice/divblock\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/DivBlock\"]}],\"$L79\"]}]}]]}]\n55:[\"$\",\"div\",null,{\"className\":\"feature\",\"children\":[[\"$\",\"$L1d\",\"ec1f3b48-7bf6-479b-831e-ca0a86866af8\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L7a\"]}]}],[\"$\",\"$L1d\",\"5a4752ac-f1d7-4804-9c55-3b6eca95551d\",{\"componentName\":\"nice/divblock\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/DivBlock\"]}],\"$L7b\"]}]}]]}]\n56:[\"$\",\"div\",null,{\"className\":\"feature\",\"children\":[[\"$\",\"$L1d\",\"b1c51480-344c-4b64-b1ed-925f2b04303a\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L7c\"]}]}],[\"$\",\"$L1d\",\"f38cf8fb-bde0-4764-8dbd-9a53453c2318\",{\"componentName\":\"nice/divblock\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/DivBlock\"]}],\"$L7d\"]}]}]]}]\n57:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003e\u003ca href=\\\"/resources/the-benefits-of-doing-outbound-engagement-under-one-roof\\\" class=\\\"nice-link button-large button-blue\\\" rel=\\\"\\\" target=\\\"_self\\\" ari"])</script><script>self.__next_f.push([1,"a-label=\\\"Download the whitepaper - open in same tab\\\"\u003eDownload the whitepaper\u003c/a\u003e\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\n58:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Is your CX as \u003cmark style=\\\"background-color:rgba(0, 0, 0, 0)\\\" class=\\\"has-inline-color has-text-primary-2-color\\\"\u003eproactive\u003c/mark\u003e as you think?\"},\"className\":\"text-center \",\"id\":\"\"}]\n5a:[\"$\",\"div\",null,{\"className\":\"img-wrapper\",\"children\":[[\"$\",\"$L1d\",\"0af0fc22-e259-42a9-b46e-7c385253e161\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L7e\"]}]}]]}]\n5b:[\"$\",\"div\",null,{\"className\":\"inner-content\",\"children\":[[\"$\",\"$L1d\",\"e1741ba5-29f6-4c7a-87c2-abbb9e66a43e\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L7f\"]}]}],[\"$\",\"$L1d\",\"64c257ae-51d3-4ab8-8a45-e28e4a58bb02\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L80\"]}]}]]}]\n5d:[\"$\",\"div\",null,{\"className\":\"faq-cards-wrapper\",\"children\":[[\"$\",\"$L1d\",\"09761237-ecf4-4f0e-a6ea-6f6ea893255f\",{\"componentName\":\"nice/faq-card\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards/FaqCard\"]}],\"$L81\"]}]}],[\"$\",\"$L1d\",\"fd0c0245-ac67-41bf-b151-f31c77ef797f\",{\"componentName\":\"nice/faq-card\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards/FaqCard\"]}],\"$L82\"]}]}]]}]\n5e:[\"$\",\"div\",null,{\"className\":\"faq-cards-"])</script><script>self.__next_f.push([1,"wrapper\",\"children\":[[\"$\",\"$L1d\",\"36a11334-e800-471b-a9b4-78cb3f7e76c6\",{\"componentName\":\"nice/faq-card\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards/FaqCard\"]}],\"$L83\"]}]}]]}]\n5f:[\"$\",\"div\",null,{\"className\":\"faq-cards-wrapper\",\"children\":[[\"$\",\"$L1d\",\"28dff3da-2937-4232-bbbe-8cd153d050ef\",{\"componentName\":\"nice/faq-card\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards/FaqCard\"]}],\"$L84\"]}]}]]}]\n60:[\"$\",\"div\",null,{\"className\":\"faq-cards-wrapper\",\"children\":[[\"$\",\"$L1d\",\"ebf99533-fb95-4d11-bbee-d9309e69944f\",{\"componentName\":\"nice/faq-card\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/SectionFaq/SectionFaqCards/FaqCard\"]}],\"$L85\"]}]}]]}]\n62:[\"$\",\"div\",null,{\"className\":\"img-wrapper\",\"children\":[[\"$\",\"$L1d\",\"8d481b72-3d0a-40e2-a033-4071ef384f9e\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L86\"]}]}]]}]\n63:[\"$\",\"div\",null,{\"className\":\"inner-content\",\"children\":[[\"$\",\"$L1d\",\"f97ffd10-9e49-4c7c-9bc7-c8f56a550f7d\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L87\"]}]}],[\"$\",\"$L1d\",\"ced99e00-2166-4221-adc9-4c2cebf55161\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L88\"]}]}],[\"$\",\"$L1d\",\"f31a518d-72a5-4105-90b3-1f001138ea5e\","])</script><script>self.__next_f.push([1,"{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L89\"]}]}]]}]\n64:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Industries leading the \u003cmark style=\\\"background-color:rgba(0, 0, 0, 0)\\\" class=\\\"has-inline-color has-text-primary-2-color\\\"\u003eproactive charge\u003c/mark\u003e\"},\"className\":\"text-center \",\"id\":\"\"}]\n65:[\"$\",\"div\",null,{\"className\":\"img-wrapper\",\"children\":[[\"$\",\"$L1d\",\"a436ac49-c45b-4442-8301-c3b4065f20b9\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L8a\"]}]}]]}]\n66:[\"$\",\"div\",null,{\"className\":\"inner-content\",\"children\":[[\"$\",\"$L1d\",\"b07e164b-8c9e-4e03-a74e-d7fde0d401a5\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L8b\"]}]}],[\"$\",\"$L1d\",\"87f6e42e-6008-4b01-906c-c99c343abb19\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L8c\"]}]}]]}]\n67:[\"$\",\"div\",null,{\"className\":\"img-wrapper\",\"children\":[[\"$\",\"$L1d\",\"c1e2725a-eaea-4bfb-9172-d15fd979bcb7\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L8d\"]}]}]]}]\n68:[\"$\",\"div\",null,{\"className\":\"inner-content\",\"children\":[[\"$\",\"$L1d\",\"4bdfa3f7-75ed-49fd-8094-202c3905b48d\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/"])</script><script>self.__next_f.push([1,"nice/Heading\"]}],\"$L8e\"]}]}],[\"$\",\"$L1d\",\"7a004a9c-d827-47c3-9c01-63ade4d4b716\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L8f\"]}]}]]}]\n69:[\"$\",\"div\",null,{\"className\":\"img-wrapper\",\"children\":[[\"$\",\"$L1d\",\"0e8f5a0f-19a4-4b2b-8568-804a2009c853\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L90\"]}]}]]}]\n6a:[\"$\",\"div\",null,{\"className\":\"inner-content\",\"children\":[[\"$\",\"$L1d\",\"f99159cf-517b-4688-ba50-1b4d7fbcd677\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L91\"]}]}],[\"$\",\"$L1d\",\"cca965f0-c148-41bd-a990-02d9ca3d5f04\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L92\"]}]}]]}]\n6b:[\"$\",\"div\",null,{\"className\":\"img-wrapper\",\"children\":[[\"$\",\"$L1d\",\"0f311d95-fb16-40be-8a43-8e5e7a1493b1\",{\"componentName\":\"core/image\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/CoreImage\"]}],\"$L93\"]}]}]]}]\n6c:[\"$\",\"div\",null,{\"className\":\"inner-content\",\"children\":[[\"$\",\"$L1d\",\"1c5ba6f8-6d8f-4b07-bde9-870e31833ad6\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$L94\"]}]}],[\"$\",\"$L1d\",\"670ce9e7-eb6a-405c-9639-0d6c9384fd91\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"child"])</script><script>self.__next_f.push([1,"ren\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$L95\"]}]}]]}]\n6d:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Related Resources\"},\"className\":\"text-center \",\"id\":\"\"}]\n6f:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003e\u003ca href=\\\"/resources\\\" target=\\\"_self\\\" rel=\\\"\\\" class=\\\"nice-link blue-arrow-link\\\" aria-label=\\\"View All Resources - open in same tab\\\"\u003eView All Resources\u003c/a\u003e\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\n98:T699,\n @media (max-width: 768px) {\n .home .page-hero-slider{\n height: 458px;\n }\n .home .page-hero-slider .page-hero{\n height: 458px;\n min-height: 458px;\n }\n .home .latest-news{\n height: 607px;\n }\n .home .featured-logos-carousel{\n height: 50px;\n }\n .home .customer-stories-video{\n height: 766px;\n }\n .home .video-section{\n height: 300px;\n }\n }\n .home .open-html:after{\n content: '';\n height: 5px;\n display: block;\n background-color: red;\n background-image: linear-gradient(-90deg, #ff3e39, #fc2566, #8531e4, #1000fe, #05fcff);\n }\n .home .page-hero-slider{\n min-height: 400px;\n }\n @media(min-width: 1025px){\n .home .page-hero-slider{\n min-height: 600px;\n }\n }\n \n section.contact-us{\n min-height: 506px;\n }\n \n section.contact-us \u003e div \u003e div:last-child{\n min-height: 406px;\n }\n \n .be-ix-link-block{\n min-height: 57px;\n }\n @media (max-width: 768px) {\n section"])</script><script>self.__next_f.push([1,".contact-us \u003e div \u003e div:last-child{\n min-height: 681px;\n }\n \n .be-ix-link-block{\n min-height: 107px;\n }\n }\n 9a:T55b,\n document.addEventListener('click', function (event) {\n let target = event.target;\n \n if (!target.hasAttribute('href')) target = target.closest('a');\n\n if (target \u0026\u0026 target.tagName === 'A') { \n const href = target.getAttribute('href');\n let currentPath = window.location.pathname.replace(/\\/$/, '') + window.location.search;\n\n if(href === '#') {\n event.preventDefault();\n return;\n }\n\n if (href.startsWith('#') || href.startsWith(currentPath + '#') || href.startsWith(currentPath + '/#')) {\n event.preventDefault();\n \n const targetId = href.startsWith('#') ? href.substring(1) : href.split('#')[1];\n const targetElement = document.getElementById(targetId);\n \n if (targetElement) {\n const targetPosition = targetElement.getBoundingClientRect().top + window.scrollY - 120;\n \n window.scrollTo({\n top: targetPosition,\n behavior: 'smooth',\n });\n } else {\n console.log('Target element not found.');\n }\n }\n }\n });\n 9b:Td85,"])</script><script>self.__next_f.push([1,"\n \n const overlay = document.querySelector('.body-dark-overlay');\n const navClose = document.querySelector('.header-nav-close');\n const navMobile = document.querySelector('.header-nav-mobile');\n \n if (overlay) {\n overlay.addEventListener('click', () =\u003e {\n document.body.classList.remove('menu-opened');\n });\n }\n \n if (navClose) {\n navClose.addEventListener('click', () =\u003e {\n document.body.classList.remove('menu-opened');\n });\n }\n \n if (navMobile) {\n navMobile.addEventListener('click', () =\u003e {\n document.body.classList.add('menu-opened');\n });\n }\n \n if(window.screen.width \u003c 991) { \n function addClickListener(selector) {\n document.querySelectorAll(selector).forEach(element =\u003e {\n element.addEventListener('click', function(e) {\n e.preventDefault();\n this.parentElement.classList.toggle('active');\n });\n });\n }\n \n addClickListener('.header-nav-dropdown\u003ea');\n addClickListener('.header-nav-promo .header-nav-title');\n addClickListener('.header-nav-menu-section .header-nav-title');\n addClickListener('.language-menu-icon-link.mobile-only');\n }\n \n const dropdowns = document.querySelectorAll(\".header-nav-dropdown\");\n const body = document.querySelector(\"body\");\n \n if(window.innerWidth \u003e 1025) {\n dropdowns.forEach(dropdown =\u003e {\n dropdown.addEventListener(\"mouseover\", () =\u003e {\n body.classList.add(\"menu-opened\")\n });\n \n dropdown.addEventListener(\"mouseout\", (event) =\u003e {\n if (!dropdown.contains(event.relatedTarget)) {\n body.classList.remove(\"menu-opened\")\n }\n });\n });\n }\n \n const menuItems = document.querySelectorAll(\".header-new .header-nav-promo\u003eul\u003eli\");\n let previousIndex = -1;\n \n menuItems.forEach((item, currentIndex) =\u003e {\n if(window.innerWidth \u003e 1025) {\n item.addEventListener(\"click\", () =\u003e {\n if (item.classList.contains(\"active\") || item.classList.contains(\"active-up\")) {\n return; \n }\n const parent = item.parentElement;\n parent.querySelectorAll(\"li\").forEach(li =\u003e li.classList.remove(\"active\", \"active-up\"));\n if (previousIndex === -1 || currentIndex \u003e previousIndex) {\n item.classList.add(\"active\"); \n } else if (currentIndex \u003c previousIndex) {\n item.classList.add(\"active-up\"); \n }\n previousIndex = currentIndex;\n });\n } else {\n item.classList.remove('active');\n item.addEventListener('click', function (e) {\n item.classList.contains('active') ? item.classList.remove('active') : item.classList.add('active'); \n })\n }\n \n });"])</script><script>self.__next_f.push([1,"9c:T2d63,"])</script><script>self.__next_f.push([1," (function(n,u){\r\n\r\n window.CXoneDfo=n,\r\n\r\n window[n]=window[n]||function(){(window[n].q=window[n].q||[]).push(arguments)},window[n].u=u,\r\n\r\n e=document.createElement(\"script\"),e.type=\"module\",e.src=u+\"?\"+Math.round(Date.now()/1e3/3600),\r\n\r\n document.head.appendChild(e)\r\n\r\n })('cxone','https://web-modules-de-na1.niceincontact.com/loader/1/loader.js');\r\n\r\n \r\n\r\n cxone('init', '3000');\r\n\r\n cxone('guide', 'init', '0e64b2c2-0167-40ce-a74a-73630f5e4466');\r\n\r\n cxone('guide', 'setCustomCss', '[data-selector=\"GUIDE_CHANNEL_ICON\"] {border-radius: 0 !important;} #cxone-guide-container \u003e div \u003e div \u003e div \u003e div \u003e section.header \u003e h2 { text-align: left !important; background-image: url(data:image/svg+xml;base64,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); background-position: 20px !important; background-repeat: no-repeat !important; background-size: 7% !important; height: 55%; font-size: 1.3em !important; font-weight: 500 !important; } #cxone-guide-container {font-family: \"Open Sans\", sans-serif !important;} #cxone-guide-container .field-label \u003e label { font-weight: 500 !important; font-size: 1.1em !important; } [data-selector=\"BEGIN_CHAT\"] { color: #fff !important; } .entrypoint { bottom: 15px !important; } [data-selector=\"GUIDE_CHANNEL_BUTTON\"] \u003e .icon { height: 45px !important; width: 45px !important; } .pcontainer { height: 600px !important; width: 370px !important; } #cxone-guide-container .title { padding-left: 3.5em !important; padding-top: 0.2em !important; } #cxone-guide-container .pcontainer .header { height: 9% !important; } #cxone-guide-container input { color: #616161 !important; font-size: 1em !important; } #cxone-guide-container label { font-weight: 700 !important; font-size: 1.1em !important;} [data-selector=\"GUIDE_CHANNEL_BUTTON\"] \u003e img { display: none !important; } #cxone-guide-container div.entrypoint \u003e button:active, #cxone-guide-container div.entrypoint \u003e button:focus { outline-style: none !important; } #cxone-guide-container \u003e div \u003e div.offerContainer \u003e div { border-top-left-radius: 0.9em; border-top-right-radius: 0.9em; } #cxone-guide-container .content.svelte-1d1xtuc .content-text { font-size: 1em !important; } .offerPopupView \u003e .header { height: 35px !important; border-top-right-radius: 12px !important; border-top-left-radius: 12px !important; } .offerContainer { right: 5% !important; bottom: 7% !important; } #cxone-guide-container .icon { background-color: #000 !important; } [data-selector=\"GUIDE_CHANNEL_CLOSE_BUTTON\"] { bottom: 20px !important; width: 45px !important; height: 45px !important; background-color: #000 !important; } div.pcontainer.position-right { bottom: 70px !important; } .be-frame-default { bottom: 70px !important } #cxone-guide-container .offerContainer { right: 13px !important; bottom: 20px !important; border-radius: 12px !important; } .offerPopupView { border-radius: 14px !important; } #be-frame.be-frame-mobile { height: 100% !important; width: 100% !important; top: 0 !important;} .pcontainer.position-right.full-screen { width: 100% !important; height: 100% !important; } #cxone-guide-container .precontact-header-icon { display: none !important; } #cxone-guide-container .title { background-image: url(data:image/svg+xml;base64,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) !important; background-repeat: no-repeat !important; background-position: 20px !important; background-position: 20px 5px !important; background-size: 8% !important; height: 40px; } #cxone-guide-container .title::before { content: \"Enlighten Autopilot\"; font-size: 1.2em; margin-left: -30%; position: relative; top: 6%; } #cxone-guide-container .precontact-survey-label { font-weight: 400 !important; margin-bottom: 3%; } #be-frame.be-frame-default { border-radius: 12px !important; } #cxone-guide-container span.error { margin-top: 1em !important;} @media (max-width: 1600px) { .pcontainer { height: 88% !important; } #cxone-guide-container .title::before { margin-left: -20% !important; } }');\r\n\r\n \r\n\r\n if (window.localStorage.sentFieldsTime \u0026\u0026 (localStorage.sentFieldsTime - parseFloat(new Date(new Date().getTime() + (new Date().getTimezoneOffset() * 60000) + (3600000 * -5)).toString().split(\" \")[4].replace(\":\",\".\")) \u003e= .3)) {\r\n\r\n window.localStorage.sentFieldsTime = parseFloat(new Date(new Date().getTime() + (new Date().getTimezoneOffset() * 60000) + (3600000 * -5)).toString().split(\" \")[4].replace(\":\",\".\"));\r\n\r\n window.localStorage.removeItem('entry_page');\r\n\r\n window.localStorage.removeItem('paramsSent');\r\n\r\n \r\n\r\n } else if (window.localStorage.sentFieldsTime) {\r\n\r\n \r\n\r\n } else {\r\n\r\n window.localStorage.sentFieldsTime = parseFloat(new Date(new Date().getTime() + (new Date().getTimezoneOffset() * 60000) + (3600000 * -5)).toString().split(\" \")[4].replace(\":\",\".\"));\r\n\r\n }\r\n\r\n \r\n\r\n var currentURL = window.location.href;\r\n\r\n var urlParams = new URLSearchParams(window.location.search);\r\n\r\n \r\n\r\n if (!window.localStorage.entry_page) {\r\n\r\n cxone('chat', 'setCaseCustomField','entrypage', currentURL);\r\n\r\n window.localStorage.setItem('entry_page', 'true');\r\n\r\n }\r\n\r\n if (document.referrer) {\r\n\r\n cxone('chat', 'setCaseCustomField','referrerurl', document.referrer);\r\n\r\n }\r\n\r\n \r\n\r\n if (window.localStorage.paramsSent) {\r\n\r\n \r\n\r\n } else {\r\n\r\n if (urlParams.get('utm_source') || urlParams.get('utm_medium') || urlParams.get('utm_content') || urlParams.get('utm_campaign') || urlParams.get('utm_keyword')) {\r\n\r\n if (urlParams.get('utm_source')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmsource', urlParams.get('utm_source').toString());\r\n\r\n }\r\n\r\n \r\n\r\n \r\n\r\n if (urlParams.get('utm_medium')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmmedium', urlParams.get('utm_medium').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_content')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmcontent', urlParams.get('utm_content').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_campaign')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmcampaign', urlParams.get('utm_campaign').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_keyword')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmkeyword', urlParams.get('utm_keyword').toString());\r\n\r\n }\r\n\r\n \r\n\r\n window.localStorage.setItem('paramsSent', 'true');\r\n\r\n }\r\n\r\n else {\r\n\r\n urlParams = new URLSearchParams(document.referrer);\r\n\r\n if (urlParams.get('utm_source') || urlParams.get('utm_medium') || urlParams.get('utm_content') || urlParams.get('utm_campaign') || urlParams.get('utm_keyword')) {\r\n\r\n if (urlParams.get('utm_source')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmsource', urlParams.get('utm_source').toString());\r\n\r\n }\r\n\r\n \r\n\r\n \r\n\r\n if (urlParams.get('utm_medium')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmmedium', urlParams.get('utm_medium').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_content')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmcontent', urlParams.get('utm_content').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_campaign')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmcampaign', urlParams.get('utm_campaign').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_keyword')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmkeyword', urlParams.get('utm_keyword').toString());\r\n\r\n }\r\n\r\n \r\n\r\n window.localStorage.setItem('paramsSent', 'true');\r\n\r\n } else {\r\n\r\n \r\n\r\n }\r\n\r\n }\r\n\r\n }\r\n\r\n \r\n\r\n cxone('chat','onPushUpdate', ['CaseCreated'], function () {\r\n\r\n cxone('chat', 'setCaseCustomField','chatinitiatedpage', currentURL);\r\n\r\n });\r\n\r\n \r\n\r\n cxone('chat', 'onPushUpdate', ['CaseStatusChanged'], function (pushUpdatePayload) {\r\n\r\n if (typeof pushUpdatePayload === 'undefined' || typeof pushUpdatePayload.data === 'undefined') {\r\n\r\n return;\r\n\r\n } \r\n\r\n var status = pushUpdatePayload.data.case.status; \r\n\r\n \r\n\r\n if (typeof status === 'undefined') {\r\n\r\n return;\r\n\r\n } \r\n\r\n \r\n\r\n if (status === 'resolved') {\r\n\r\n \r\n\r\n }\r\n\r\n \r\n\r\n if (status === 'closed') {\r\n\r\n if (urlParams.get('utm_source') || urlParams.get('utm_medium') || urlParams.get('utm_content') || urlParams.get('utm_campaign') || urlParams.get('utm_keyword')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmsource', urlParams.get('utm_source'));\r\n\r\n \r\n\r\n cxone('chat', 'setCaseCustomField','utmmedium', urlParams.get('utm_medium'));\r\n\r\n cxone('chat', 'setCaseCustomField','utmcontent', urlParams.get('utm_content'));\r\n\r\n cxone('chat', 'setCaseCustomField','utmcampaign', urlParams.get('utm_campaign'));\r\n\r\n cxone('chat', 'setCaseCustomField','utmkeyword', urlParams.get('utm_keyword'));\r\n\r\n window.localStorage.setItem('paramsSent', 'true');\r\n\r\n }\r\n\r\n \r\n\r\n cxone('chat', 'setCaseCustomField','entrypage', currentURL);\r\n\r\n window.localStorage.setItem('entry_page', 'true');\r\n\r\n if (document.referrer) {\r\n\r\n cxone('chat', 'setCaseCustomField','referrerurl', document.referrer);\r\n\r\n }\r\n\r\n window.localStorage.removeItem('entry_page');\r\n\r\n window.localStorage.removeItem('paramsSent');\r\n\r\n } else if (status === 'open') {\r\n\r\n cxone('chat', 'setCaseCustomField','chatescalated', currentPage);\r\n\r\n }\r\n\r\n });"])</script><script>self.__next_f.push([1,"9d:T2741,"])</script><script>self.__next_f.push([1,"if (window.BEJSSDKObserver === undefined) {\r\n (function(BEJSSDKObserver, $, undefined) {\r\n var observer = void 0;\r\n var listeners = [];\r\n var readySet = [];\r\n var doc = window.document;\r\n var MutationObserver = window.MutationObserver || window.WebKitMutationObserver;\r\n\r\n function checkSelector(selector, fn, indexList) {\r\n var elements = doc.querySelectorAll(selector);\r\n /**\r\n issues on IE @see https://www.codesd.com/item/javascript-es6-not-a-function-error.html\r\n elements = Array.from(elements);\r\n\r\n */\r\n for (var i = 0, len = elements.length; i \u003c len; i++) {\r\n /* -1 means all instances */\r\n if (indexList != -1 \u0026\u0026 !(i in indexList)) {\r\n continue;\r\n }\r\n var element = elements[i];\r\n for (var j = 0; j \u003c readySet.length; j++) {\r\n if (readySet[j] == element.className || readySet[j] == element.id) {\r\n return;\r\n }\r\n }\r\n if (element.className) {\r\n readySet.push(element.className);\r\n }\r\n if (element.id) {\r\n readySet.push(element.id);\r\n }\r\n\r\n if (!element.ready || MutationObserver==null) {\r\n element.ready = true;\r\n fn.call(element, element);\r\n }\r\n }\r\n }\r\n\r\n function checkListeners() {\r\n listeners.forEach(function (listener) {\r\n return checkSelector(listener.selector, listener.fn, listener.indexList);\r\n });\r\n }\r\n\r\n function removeListener(selector, fn) {\r\n var i = listeners.length;\r\n while (i--) {\r\n var listener = listeners[i];\r\n if (listener.selector === selector \u0026\u0026 listener.fn === fn) {\r\n listeners.splice(i, 1);\r\n if (!listeners.length \u0026\u0026 observer) {\r\n observer.disconnect();\r\n observer = null;\r\n }\r\n }\r\n }\r\n }\r\n\r\n/**\r\n * Fire event on first js selector\r\n * @param selector string to watch on\r\n * @param fn callback function\r\n * @param index_list can be undefined which means only first one\r\n * or -1 which means all\r\n * or a list of allowable indexes\r\n */\r\n BEJSSDKObserver.jsElementReady = function(selector, fn, index_list) {\r\n if (index_list === undefined) {\r\n index_list = [];\r\n index_list.push(0);\r\n }\r\n\r\n if (MutationObserver != null) {\r\n if (!observer) {\r\n observer = new MutationObserver(checkListeners);\r\n observer.observe(doc.documentElement, {\r\n childList: true,\r\n subtree: true\r\n });\r\n }\r\n listeners.push({ selector: selector, fn: fn, indexList: index_list });\r\n } else {\r\n /* \u003c= IE8 */\r\n if (!document.addEventListener) {\r\n /* log(\"\u003c=IE8 attachEvent assignment\"); */\r\n document.addEventListener = document.attachEvent;\r\n }\r\n document.addEventListener(\"DOMContentLoaded\", function(event) {\r\n var elements = doc.querySelectorAll(selector);\r\n for (var i = 0, len = elements.length; i \u003c len; i++) {\r\n /* -1 means all instances */\r\n if (index_list != -1 \u0026\u0026 !(i in index_list)) {\r\n continue;\r\n }\r\n var element = elements[i];\r\n element.ready = true;\r\n fn.call(element, element);\r\n }\r\n });\r\n }\r\n\r\n checkSelector(selector, fn, index_list);\r\n return function () {\r\n return removeListener(selector, fn);\r\n };\r\n};\r\n}(window.BEJSSDKObserver = window.BEJSSDKObserver || {}));\r\n}\r\nvar jsElementReady = window.BEJSSDKObserver.jsElementReady;\r\n\r\nif (window.BELinkBlockGenerator === undefined) {\r\n (function(BELinkBlockGenerator, $, undefined) {\r\n BELinkBlockGenerator.MAXIMUM_HEADLINE_LENGTH = 100;\r\n BELinkBlockGenerator.MAXIMUM_DESC_LENGTH = 200;\r\n\r\n BELinkBlockGenerator.IND_LINK_BLOCK_TYPE_URL_TYPE = 0;\r\n BELinkBlockGenerator.IND_LINK_BLOCK_TYPE_HEADLINE_TYPE = 1;\r\n BELinkBlockGenerator.IND_LINK_BLOCK_TYPE_DESCRIPTION_TYPE = 2;\r\n BELinkBlockGenerator.IND_LINK_BLOCK_TYPE_IMAGE_TYPE = 3;\r\n\r\n BELinkBlockGenerator.REPLACEMENT_STRATEGY_OVERWRITE = 0;\r\n BELinkBlockGenerator.REPLACEMENT_STRATEGY_POST_APPEND_ELEMENT = 1;\r\n BELinkBlockGenerator.REPLACEMENT_STRATEGY_PRE_APPEND_ELEMENT = 2;\r\n BELinkBlockGenerator.REPLACEMENT_STRATEGY_PRE_APPEND_PARENT = 3;\r\n\r\n BELinkBlockGenerator.setMaximumHeadlineLength = function(length) {\r\n BELinkBlockGenerator.MAXIMUM_HEADLINE_LENGTH = length;\r\n };\r\n\r\n BELinkBlockGenerator.setMaximumDescriptionLength = function(length) {\r\n BELinkBlockGenerator.MAXIMUM_DESC_LENGTH = length;\r\n };\r\n\r\n BELinkBlockGenerator.generateIndividualLinks = function(parentElement, linkStructure, link) {\r\n var link_level_element_tag = linkStructure[0];\r\n var link_level_element = document.createElement(link_level_element_tag);\r\n var link_attribute_dictionary = linkStructure[1];\r\n var allowable_elements = linkStructure[2];\r\n var children_link_structures = linkStructure[3];\r\n for (var link_attribute_key in link_attribute_dictionary) {\r\n link_level_element.setAttribute(link_attribute_key, link_attribute_dictionary[link_attribute_key]);\r\n }\r\n\r\n var added_something = false;\r\n if (allowable_elements.indexOf(BELinkBlockGenerator.IND_LINK_BLOCK_TYPE_URL_TYPE)\u003e=0) {\r\n link_level_element.setAttribute('href', link.url);\r\n added_something = true;\r\n }\r\n if (allowable_elements.indexOf(BELinkBlockGenerator.IND_LINK_BLOCK_TYPE_HEADLINE_TYPE)\u003e=0 \u0026\u0026 link.h1) {\r\n var headline_text = link.h1;\r\n if (headline_text.length \u003e BELinkBlockGenerator.MAXIMUM_HEADLINE_LENGTH) {\r\n headline_text = headline_text.substring(0, BELinkBlockGenerator.MAXIMUM_HEADLINE_LENGTH) + '...';\r\n }\r\n var text_node = document.createTextNode(headline_text);\r\n link_level_element.appendChild(text_node);\r\n added_something = true;\r\n }\r\n if (allowable_elements.indexOf(BELinkBlockGenerator.IND_LINK_BLOCK_TYPE_DESCRIPTION_TYPE)\u003e=0 \u0026\u0026 link.desc) {\r\n var desc_text = link.desc;\r\n if (desc_text.length \u003e BELinkBlockGenerator.MAXIMUM_DESC_LENGTH) {\r\n desc_text = desc_text.substring(0, BELinkBlockGenerator.MAXIMUM_DESC_LENGTH) + '...';\r\n }\r\n var text_node = document.createTextNode(desc_text);\r\n link_level_element.appendChild(text_node);\r\n added_something = true;\r\n }\r\n if (allowable_elements.indexOf(BELinkBlockGenerator.IND_LINK_BLOCK_TYPE_IMAGE_TYPE)\u003e=0 \u0026\u0026 link.image) {\r\n link_level_element.setAttribute('src', link.image);\r\n added_something = true;\r\n }\r\n/**\r\n don't emit for empty links, desc, headline, image\r\n except for parent structures where allowable_length=0\r\n */\r\n if (!added_something \u0026\u0026 allowable_elements.length != 0) {\r\n\r\n return;\r\n }\r\n /* go depth first */\r\n for (var childrenIndex=0; childrenIndex\u003cchildren_link_structures.length; childrenIndex++) {\r\n var childLinkStructure = children_link_structures[childrenIndex];\r\n BELinkBlockGenerator.generateIndividualLinks(link_level_element, childLinkStructure, link);\r\n }\r\n parentElement.appendChild(link_level_element);\r\n };\r\n\r\n BELinkBlockGenerator.insertLinkBlocks = function(targetElement, replacementStrategy, overallStructure, linkStructure, links,\r\n titleStructure) {\r\n if (targetElement == null) {\r\n return;\r\n }\r\n\r\n if (replacementStrategy == BELinkBlockGenerator.REPLACEMENT_STRATEGY_OVERWRITE) {\r\n while (targetElement.firstChild) {\r\n targetElement.removeChild(targetElement.firstChild);\r\n }\r\n }\r\n\r\n var previousElement = targetElement;\r\n for (var i=0;i\u003coverallStructure.length;i++) {\r\n var level_definition = overallStructure[i];\r\n var level_element_tag = level_definition[0];\r\n var level_element = document.createElement(level_element_tag);\r\n var attribute_dictionary = level_definition[1];\r\n for (var attribute_key in attribute_dictionary) {\r\n level_element.setAttribute(attribute_key, attribute_dictionary[attribute_key]);\r\n }\r\n\r\n /* need to place title structure */\r\n if (titleStructure \u0026\u0026 titleStructure[0] == i) {\r\n var title_element_tag = titleStructure[1];\r\n var title_element = document.createElement(title_element_tag);\r\n var title_attribute_dictionary = titleStructure[2];\r\n var title_text_content = titleStructure[3];\r\n for (var title_attribute_key in title_attribute_dictionary) {\r\n title_element.setAttribute(title_attribute_key, title_attribute_dictionary[title_attribute_key]);\r\n }\r\n\r\n var title_text_node = document.createTextNode(title_text_content);\r\n title_element.appendChild(title_text_node);\r\n\r\n\r\n level_element.appendChild(title_element);\r\n }\r\n\r\n /* last level place links */\r\n if (i == overallStructure.length-1) {\r\n for (var link_i=0; link_i \u003c links.length; link_i++) {\r\n var link = links[link_i];\r\n for (var linkStructureIndex=0;linkStructureIndex \u003c linkStructure.length; linkStructureIndex++) {\r\n BELinkBlockGenerator.generateIndividualLinks(level_element, linkStructure[linkStructureIndex], link)\r\n }\r\n }\r\n }\r\n\r\n /* first level child we need to check placement */\r\n if (previousElement == targetElement) {\r\n if (replacementStrategy == BELinkBlockGenerator.REPLACEMENT_STRATEGY_PRE_APPEND_ELEMENT) {\r\n /* 2 means insert right before */\r\n previousElement.insertBefore(level_element, targetElement.firstChild);\r\n } else if (replacementStrategy == BELinkBlockGenerator.REPLACEMENT_STRATEGY_PRE_APPEND_PARENT) {\r\n /* 3 means insert right before at parent level */\r\n var parentElement = previousElement.parentElement;\r\n parentElement.insertBefore(level_element, previousElement);\r\n } else {\r\n previousElement.appendChild(level_element);\r\n }\r\n } else {\r\n previousElement.appendChild(level_element);\r\n }\r\n previousElement = level_element;\r\n }\r\n };\r\n}(window.BELinkBlockGenerator = window.BELinkBlockGenerator || {}))\r\n};"])</script><script>self.__next_f.push([1,"9e:T7f1, !(function () {\r\n var analytics = (window.analytics = window.analytics || []);\r\n if (!analytics.initialize) {\r\n if (analytics.invoked) {\r\n window.console \u0026\u0026 console.error \u0026\u0026 console.error('MetaRouter snippet included twice.')\r\n }\r\n else {\r\n analytics.invoked = !0;\r\n analytics.methods = ['trackSubmit', 'trackClick', 'trackLink', 'trackForm', 'pageview', 'identify', 'reset', 'group', 'track', 'ready', 'alias', 'debug', 'page', 'once', 'off', 'on', 'addSourceMiddleware', 'addIntegrationMiddleware', 'setAnonymousId', 'addDestinationMiddleware',];\r\n analytics.factory = function (e) {\r\n return function () {\r\n var t = Array.prototype.slice.call(arguments);\r\n t.unshift(e); analytics.push(t);\r\n return analytics\r\n }\r\n };\r\n for (var e = 0; e \u003c analytics.methods.length; e++) {\r\n var key = analytics.methods[e];\r\n analytics[key] = analytics.factory(key)\r\n }\r\n analytics.load = function (src, o) {\r\n analytics._loadOptions = o;\r\n var t = document.createElement('script');\r\n t.type = 'text/javascript';\r\n t.async = !0;\r\n t.src = (\"https:\" === document.location.protocol ? \"https://\" : \"http://\") + \"cdn.calibermind.com/\" + src + \".js\";\r\n var n = document.getElementsByTagName('script')[0];\r\n n.parentNode.insertBefore(t, n);\r\n };\r\n analytics.SNIPPET_VERSION = '4.13.1';\r\n analytics.load('a', { writeKey: 'HbtmTbAkZBveF2heTMWm5' });\r\n analytics.page();\r\n }\r\n }\r\n })();9f:Tf39"])</script><script>self.__next_f.push([1,","])</script><script>self.__next_f.push([1,"window._vwo_code || (function() {\r\nvar account_id=971610,\r\nversion=2.1,\r\nsettings_tolerance=2000,\r\nhide_element='body',\r\nhide_element_style = 'opacity:0 !important;filter:alpha(opacity=0) !important;background:none !important;transition:none !important;',\r\n/* DO NOT EDIT BELOW THIS LINE */\r\nf=false,w=window,d=document,v=d.querySelector('#vwoCode'),cK='_vwo_'+account_id+'_settings',cc={};try{var c=JSON.parse(localStorage.getItem('_vwo_'+account_id+'_config'));cc=c\u0026\u0026typeof c==='object'?c:{}}catch(e){}var stT=cc.stT==='session'?w.sessionStorage:w.localStorage;code={nonce:v\u0026\u0026v.nonce,use_existing_jquery:function(){return typeof use_existing_jquery!=='undefined'?use_existing_jquery:undefined},library_tolerance:function(){return typeof library_tolerance!=='undefined'?library_tolerance:undefined},settings_tolerance:function(){return cc.sT||settings_tolerance},hide_element_style:function(){return'{'+(cc.hES||hide_element_style)+'}'},hide_element:function(){if(performance.getEntriesByName('first-contentful-paint')[0]){return''}return typeof cc.hE==='string'?cc.hE:hide_element},getVersion:function(){return version},finish:function(e){if(!f){f=true;var t=d.getElementById('_vis_opt_path_hides');if(t)t.parentNode.removeChild(t);if(e)(new Image).src='https://dev.visualwebsiteoptimizer.com/ee.gif?a='+account_id+e}},finished:function(){return f},addScript:function(e){var t=d.createElement('script');t.type='text/javascript';if(e.src){t.src=e.src}else{t.text=e.text}v\u0026\u0026t.setAttribute('nonce',v.nonce);d.getElementsByTagName('head')[0].appendChild(t)},load:function(e,t){var n=this.getSettings(),i=d.createElement('script'),r=this;t=t||{};if(n){i.textContent=n;d.getElementsByTagName('head')[0].appendChild(i);if(!w.VWO||VWO.caE){stT.removeItem(cK);r.load(e)}}else{var o=new XMLHttpRequest;o.open('GET',e,true);o.withCredentials=!t.dSC;o.responseType=t.responseType||'text';o.onload=function(){if(t.onloadCb){return t.onloadCb(o,e)}if(o.status===200||o.status===304){w._vwo_code.addScript({text:o.responseText})}else{w._vwo_code.finish('\u0026e=loading_failure:'+e)}};o.onerror=function(){if(t.onerrorCb){return t.onerrorCb(e)}w._vwo_code.finish('\u0026e=loading_failure:'+e)};o.send()}},getSettings:function(){try{var e=stT.getItem(cK);if(!e){return}e=JSON.parse(e);if(Date.now()\u003ee.e){stT.removeItem(cK);return}return e.s}catch(e){return}},init:function(){if(d.URL.indexOf('__vwo_disable__')\u003e-1)return;var e=this.settings_tolerance();w._vwo_settings_timer=setTimeout(function(){w._vwo_code.finish();stT.removeItem(cK)},e);var t;if(this.hide_element()!=='body'){t=d.createElement('style');var n=this.hide_element(),i=n?n+this.hide_element_style():'',r=d.getElementsByTagName('head')[0];t.setAttribute('id','_vis_opt_path_hides');v\u0026\u0026t.setAttribute('nonce',v.nonce);t.setAttribute('type','text/css');if(t.styleSheet)t.styleSheet.cssText=i;else t.appendChild(d.createTextNode(i));r.appendChild(t)}else{t=d.getElementsByTagName('head')[0];var i=d.createElement('div');i.style.cssText='z-index: 2147483647 !important;position: fixed !important;left: 0 !important;top: 0 !important;width: 100% !important;height: 100% !important;background: white !important;';i.setAttribute('id','_vis_opt_path_hides');i.classList.add('_vis_hide_layer');t.parentNode.insertBefore(i,t.nextSibling)}var o=window._vis_opt_url||d.URL,s='https://dev.visualwebsiteoptimizer.com/j.php?a='+account_id+'\u0026u='+encodeURIComponent(o)+'\u0026vn='+version;if(w.location.search.indexOf('_vwo_xhr')!==-1){this.addScript({src:s})}else{this.load(s+'\u0026x=true')}}};w._vwo_code=code;code.init();})();(function(){var i=window;function t(){if(i._vwo_code){var e=t.hidingStyle=document.getElementById('_vis_opt_path_hides')||t.hidingStyle;if(!i._vwo_code.finished()\u0026\u0026!_vwo_code.libExecuted\u0026\u0026(!i.VWO||!VWO.dNR)){if(!document.getElementById('_vis_opt_path_hides')){document.getElementsByTagName('head')[0].appendChild(e)}requestAnimationFrame(t)}}}t()})();\r\n"])</script><script>self.__next_f.push([1,"15:[\"$\",\"html\",null,{\"lang\":\"en\",\"className\":\"__variable_1b20dd __variable_e91cb1\",\"children\":[[\"$\",\"head\",null,{\"children\":[[\"$\",\"link\",null,{\"rel\":\"icon\",\"type\":\"image/x-icon\",\"href\":\"https://www.nice.com/favicon.ico\",\"sizes\":\"any\"}],[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[\"$\",\"$L96\",null,{\"reason\":\"next/dynamic\",\"children\":[\"$\",\"$L97\",null,{\"writeKey\":\"7b047c25-16d4-4f8a-8a41-4fe8a9451660\"}]}]}],[[\"$\",\"link\",null,{\"rel\":\"preload\",\"href\":\"https://www.googletagmanager.com/gtm.js?id=GTM-K5JWPS4\",\"as\":\"script\"}],[\"$\",\"link\",null,{\"rel\":\"dns-prefetch\",\"href\":\"https://www.googletagmanager.com/\"}]],[\"$\",\"meta\",null,{\"name\":\"google-site-verification\",\"content\":\"9jkh3HPiIStdr0dtSqu8BLKSd-yGQUd_uUeX_6zxVyE\"}],[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"$98\"}}],false,[\"$\",\"$L99\",null,{\"id\":\"smooth-scroll\",\"strategy\":\"afterInteractive\",\"children\":\"$9a\"}],[\"$\",\"$L99\",null,{\"id\":\"smooth-scroll-onload\",\"children\":\"\\n const hash = window.location.hash;\\n\\n if (hash) {\\n const targetId = hash.substring(1); // Remove '#' from the hash\\n const targetElement = document.getElementById(targetId);\\n\\n if (targetElement) {\\n const targetPosition = targetElement.getBoundingClientRect().top + window.scrollY - 120;\\n\\n window.scrollTo({\\n top: targetPosition,\\n behavior: 'smooth',\\n });\\n } else {\\n console.log('Target element not found on page load.');\\n }\\n }\\n \"}],[\"$\",\"$L99\",null,{\"strategy\":\"afterInteractive\",\"id\":\"menu-script\",\"dangerouslySetInnerHTML\":{\"__html\":\"$9b\"}}],[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"app/[locale]/(main)/layout.tsx -\u003e @/components/common/CustomScripts\"]}],[[[\"$\",\"$L99\",\"b9dc2b11-dac1-40d1-a32d-dffd546ece8d\",{\"id\":\"688256b4-be39-42d8-9778-0a2cc26523f4\",\"strategy\":\"afterInteractive\",\"defer\":true,\"dangerouslySetInnerHTML\":{\"__html\":\"$9c\"}}],[\"$\",\"$L99\",\"bfb45c91-1000-4672-8492-4cfb43e9c0c9\",{\"id\":\"58ee3a12-2888-4312-a040-879dd5a56f0f\",\"strategy\":\"afterInteractive\",\"defer\":true,\"dangerouslySetInnerHTML\":{\"__html\":\"(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':\\r\\nnew Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],\\r\\nj=d.createElement(s),dl=l!='dataLayer'?'\u0026l='+l:'';j.async=true;j.src=\\r\\n'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);\\r\\n})(window,document,'script','dataLayer','GTM-K5JWPS4');\"}}],[\"$\",\"$L99\",\"50558466-e28f-40a2-84e9-76e0468543b7\",{\"id\":\"ff9a314e-e0db-46c6-a8c0-e702f07c10b7\",\"strategy\":\"afterInteractive\",\"defer\":true,\"dangerouslySetInnerHTML\":{\"__html\":\"function loadMunchkin(src, callback) {\\r\\n var script = document.createElement('script');\\r\\n script.src = src;\\r\\n script.onload = callback;\\r\\n script.onerror = function () {\\r\\n console.error('Error loading script:', src);\\r\\n };\\r\\n document.head.appendChild(script);\\r\\n}\\r\\nloadMunchkin('//munchkin.marketo.net/munchkin.js', function () {\\r\\n Munchkin.init('069-KVM-666');\\r\\n});\"}}],[\"$\",\"$L99\",\"3019a0bc-2b3f-4309-a5cb-91869ea5c34e\",{\"id\":\"3e41e529-bc70-4e28-969e-a1f2adf581e4\",\"strategy\":\"afterInteractive\",\"defer\":true,\"dangerouslySetInnerHTML\":{\"__html\":\"function loadScript(url, callback) {\\r\\n const script = document.createElement(\\\"script\\\");\\r\\n script.src = url;\\r\\n script.type = \\\"text/javascript\\\";\\r\\n script.onload = callback;\\r\\n document.body.appendChild(script); \\r\\n }\\r\\n console.log('Form Validation Run 1');\\r\\n \\r\\n function waitForForms2() {\\r\\n if (window.MktoForms2) { \\r\\n // forms2.min.js is loaded\\r\\n // Load scripts sequentially\\r\\n loadScript(\\\"https://get.nice.com/rs/069-KVM-666/images/byteplant-form-behaviors-v1.3.2.js?version=0\\\", () =\u003e {\\r\\n loadScript(\\\"https://get.nice.com/rs/069-KVM-666/images/nice-interesting-domains-v1.js\\\", () =\u003e {\\r\\n });\\r\\n }); \\r\\n } else {\\r\\n setTimeout(waitForForms2, 50); \\r\\n }\\r\\n }\\r\\n waitForForms2();\"}}],[\"$\",\"$L99\",\"782ec7aa-79b5-43ef-965e-6a0a74dbaa19\",{\"id\":\"5a110a1b-e504-468d-91ab-d0215c375aca\",\"strategy\":\"afterInteractive\",\"defer\":true,\"dangerouslySetInnerHTML\":{\"__html\":\"$9d\"}}],[\"$\",\"$L99\",\"3291dd1c-4743-4a92-a123-d2daa9b50097\",{\"id\":\"457da8bc-1f7c-446b-970a-b23086a3aecb\",\"strategy\":\"afterInteractive\",\"defer\":true,\"dangerouslySetInnerHTML\":{\"__html\":\"$9e\"}}],[\"$\",\"$L99\",\"9e47ad3a-8398-4baa-9a6f-19ea46379bd2\",{\"id\":\"172e9459-659d-49a2-96e6-7772348e6774\",\"strategy\":\"afterInteractive\",\"defer\":true,\"dangerouslySetInnerHTML\":{\"__html\":\"$9f\"}}]],[[\"$\",\"$L99\",\"832b0412-2b00-4dac-b56b-0d7baf7e53d2\",{\"strategy\":\"afterInteractive\",\"defer\":true,\"data-account\":\"t07uql2rG4\",\"src\":\"https://cdn.userway.org/widget.js\"}],[\"$\",\"$L99\",\"fafaa2a3-2092-4f50-86d4-3f094ce7731c\",{\"strategy\":\"afterInteractive\",\"defer\":true,\"src\":\"https://cdn.bc0a.com/autopilot/f00000000091204/autopilot_sdk.js\"}]]]]}]]}],[\"$\",\"body\",null,{\"className\":\"font-beVietnam\",\"children\":[[[\"$\",\"noscript\",\"07516060-7580-4646-b079-aa26f166a8d0\",{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003ciframe src=\\\"https://www.googletagmanager.com/ns.html?id=GTM-K5JWPS4\\\" height=\\\"0\\\" width=\\\"0\\\" style=\\\"display: none;visibility:hidden;\\\"\u003e\u003c/iframe\u003e\"}}]],\"$La0\",[\"$\",\"main\",null,{\"children\":[\"$\",\"$L11\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"$12\",\"children\",\"(main)\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L14\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$La1\",\"notFoundStyles\":[]}]}],[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[\"$\",\"$L96\",null,{\"reason\":\"next/dynamic\",\"children\":[\"$\",\"$La2\",null,{\"enableExitIntentPopup\":true,\"heading\":\"AUTOMATE YOUR CUSTOMER SERVICE WITH \u003cspan style=\\\"color: #23c9ff;\\\"\u003eA LEADER\u003c/span\u003e\",\"eimContent\":\"A \u003cstrong\u003e10X\u003c/strong\u003e Gartner® Magic Quadrant™ CCaaS Leader \u0026amp; Only Peer Insights Customers’ Choice 2024\",\"ctaLink\":{\"target\":\"\",\"title\":\"Get the reports\",\"url\":\"https://get.nice.com/gartnermq2024\"},\"eimBackgroundImage\":{\"node\":{\"altText\":\"\",\"mediaDetails\":{\"height\":300,\"width\":300},\"sourceUrl\":\"https://resources.nice.com/wp-content/uploads/2024/11/gartner_mq_bg_lp.webp\",\"title\":\"gartner_mq_bg_lp\"}},\"featuredImage\":{\"node\":{\"altText\":\"\",\"mediaDetails\":{\"height\":300,\"width\":291},\"sourceUrl\":\"https://resources.nice.com/wp-content/uploads/2024/11/mq_lp.webp\",\"title\":\"mq_lp\"}},\"featuredLogo\":{\"node\":{\"altText\":\"\",\"mediaDetails\":{\"height\":290,\"width\":744},\"sourceUrl\":\"https://resources.nice.com/wp-content/uploads/2024/10/gartner_logo_lp.png\",\"title\":\"gartner_logo_lp\"}},\"logo\":{\"node\":{\"altText\":\"\",\"mediaDetails\":{\"height\":72,\"width\":180},\"sourceUrl\":\"https://resources.nice.com/wp-content/uploads/2024/10/nice_logo.png\",\"title\":\"nice_logo\"}}}]}]}],\"$La3\"]}]]}]\n"])</script><script>self.__next_f.push([1,"b5:I[34794,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\n70:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/products/proactive-conversational-ai\",\"target\":\"$undefined\",\"aria-label\":\"Proactive Conversational AI\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/05/CXexchange-Marketplace-1_b10f12.png\",\"alt\":\"Proactive Conversational AI\",\"style\":{},\"className\":\"inline-block\",\"width\":123,\"height\":123,\"quality\":80}]}]}]\n71:[\"$\",\"div\",null,{\"children\":[[\"$\",\"$L1d\",\"b215434e-8aa4-4f0d-bc7e-2d69641e8237\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$La4\"]}]}],[\"$\",\"$L1d\",\"cd789ddf-d91a-40fd-a8a4-2ffc6ffcabff\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$La5\"]}]}],[\"$\",\"$L1d\",\"fe5c2f81-e138-40f9-98d2-efaca54ba525\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$La6\"]}]}]]}]\n72:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/products/proactive-dialer\",\"target\":\"$undefined\",\"aria-label\":\"Omnichannel Engagement\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/05/Proactive-Dialer.png\",\"alt\":\"Omnichannel Engagement\",\"style\":{},\"className\":\"inline-block\",\"width\":123,\"heig"])</script><script>self.__next_f.push([1,"ht\":123,\"quality\":80}]}]}]\n73:[\"$\",\"div\",null,{\"children\":[[\"$\",\"$L1d\",\"e160fc03-0574-483e-9846-cc71bfd2b524\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$La7\"]}]}],[\"$\",\"$L1d\",\"10c576b5-41ab-45a3-b4f7-0c27fc7e2c15\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$La8\"]}]}],[\"$\",\"$L1d\",\"dc7b70bc-cc29-41ae-a708-0d0a38053404\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$La9\"]}]}]]}]\n74:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/products/web-and-mobile-engagement\",\"target\":\"$undefined\",\"aria-label\":\"Engagement on Web and Mobile\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/05/Web-and-Mobile-Engagement.png\",\"alt\":\"Engagement on Web and Mobile\",\"style\":{},\"className\":\"inline-block\",\"width\":123,\"height\":123,\"quality\":80}]}]}]\n75:[\"$\",\"div\",null,{\"children\":[[\"$\",\"$L1d\",\"b2f0d871-b113-40fc-bb1f-c96a435afe9a\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$Laa\"]}]}],[\"$\",\"$L1d\",\"8998fb91-6e75-48bc-b965-22323f7e263c\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$Lab\"]}]}],[\"$\",\"$L1d\",\"03174f7e-8430-4cdc-b886-e0cf286e2193\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,"])</script><script>self.__next_f.push([1,"{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$Lac\"]}]}]]}]\n76:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/understand2.webp\",\"alt\":\"Understand\",\"style\":{},\"className\":\"inline-block\",\"width\":143,\"height\":128,\"quality\":80}]}]\n77:[\"$\",\"div\",null,{\"children\":[[\"$\",\"$L1d\",\"da820a58-c269-41b7-a22b-4e99edc4f86f\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$Lad\"]}]}],[\"$\",\"$L1d\",\"ed15ec35-d240-4083-b666-3c47d64b7951\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$Lae\"]}]}]]}]\n78:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/reach.webp\",\"alt\":\"Reach\",\"style\":{},\"className\":\"inline-block\",\"width\":180,\"height\":144,\"quality\":80}]}]\n79:[\"$\",\"div\",null,{\"children\":[[\"$\",\"$L1d\",\"81a349f4-7d21-44eb-9e33-84d05f1c7392\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$Laf\"]}]}],[\"$\",\"$L1d\",\"e1fcb78a-e381-4720-9ffd-7072d96e9eca\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$Lb0\"]}]}]]}]\n7a:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/icon-blue-omnichannel-routing-2.webp\",\"alt\":\"Converse\",\"style\":{},\"className\":\"inline-block\",\"width\":148,\"height\":145,\"quality"])</script><script>self.__next_f.push([1,"\":80}]}]\n7b:[\"$\",\"div\",null,{\"children\":[[\"$\",\"$L1d\",\"d479b248-5c97-44d3-9b76-d44de91e8cab\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$Lb1\"]}]}],[\"$\",\"$L1d\",\"1cf12697-6e96-4574-8bf1-40ca4fab1fd5\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$Lb2\"]}]}]]}]\n7c:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/icon-blue-ai-automation.webp\",\"alt\":\"Act\",\"style\":{},\"className\":\"inline-block\",\"width\":144,\"height\":144,\"quality\":80}]}]\n7d:[\"$\",\"div\",null,{\"children\":[[\"$\",\"$L1d\",\"c57eb953-b73d-4b81-849f-b4a5f43e97d6\",{\"componentName\":\"nice/h3\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Heading\"]}],\"$Lb3\"]}]}],[\"$\",\"$L1d\",\"9101dde0-c37f-431d-9e0f-841864ab1c08\",{\"componentName\":\"nice/paragraph\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/nice/Paragraph\"]}],\"$Lb4\"]}]}]]}]\n7e:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/portfolio-webpage-banner-810x348-2.webp\",\"alt\":\"Is the customer experience you provide as proactive as you think it is? Find out. (Hint: Thereâs more you can do.\",\"style\":{},\"className\":\"inline-block\",\"width\":810,\"height\":348,\"quality\":80}]}]\n7f:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eIs the customer experience you provide as proactive as you think it is? Find out. (Hint: There’s more you can do.)\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id"])</script><script>self.__next_f.push([1,"\":\"$undefined\"}]\n80:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eOutbound opportunities can be found everywhere. Enhance the overall customer experience by being proactive in communication, building trust, and adding value to the customer-business relationship.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n81:[\"$\",\"$Lb5\",null,{\"title\":\"Customer Acquisition and Awareness\",\"children\":[[\"$\",\"$L1d\",\"fca256ae-a06b-4bda-913c-974e64ee6f33\",{\"componentName\":\"core/list\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/List\"]}],\"$Lb6\"]}]}]]}]\n82:[\"$\",\"$Lb5\",null,{\"title\":\"Customer Relationship and Growth\",\"children\":[[\"$\",\"$L1d\",\"2efc57ce-4f03-4427-b8cd-82fd2f9dedd2\",{\"componentName\":\"core/list\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/List\"]}],\"$Lb7\"]}]}]]}]\n83:[\"$\",\"$Lb5\",null,{\"title\":\"Financial Engagement\",\"children\":[[\"$\",\"$L1d\",\"0b231b45-5ef0-404d-bec9-c5bfd69527f2\",{\"componentName\":\"core/list\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/List\"]}],\"$Lb8\"]}]}]]}]\n84:[\"$\",\"$Lb5\",null,{\"title\":\"Proactive Customer Care\",\"children\":[[\"$\",\"$L1d\",\"f8b29d27-8ed6-42d5-b0b6-0f4ec85a373f\",{\"componentName\":\"core/list\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/List\"]}],\"$Lb9\"]}]}]]}]\n85:[\"$\",\"$Lb5\",null,{\"title\":\"Customer Experience Enhancement\",\"children\":[[\"$\",\"$L1d\",\"ed6b99f3-5aaf-4c14-a968-3ce09ac68338\",{\"componentName\":\"core/list\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/List\"]}],\"$Lba\"]}"])</script><script>self.__next_f.push([1,"]}]]}]\n86:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/promo-40_60-21-1-1.webp\",\"alt\":\"Team having fun\",\"style\":{},\"className\":\"inline-block\",\"width\":820,\"height\":460,\"quality\":80}]}]\n87:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Reduce friction. Win loyalty. Generate revenue.\"},\"className\":\" \",\"id\":\"\"}]\n88:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eThere is a proven return for companies that consistently invest in proactive engagement with their customers. Proactive outreach boosts customer satisfaction and influences your business and financial results with cost savings (via reduced calls) and added revenue (via customer loyalty and upsell).\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n89:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003e\u003ca href=\\\"/resources/proactive-outreach-generate-customer-loyalty-boost-your-finances\\\" class=\\\"nice-link blue-arrow-link\\\" rel=\\\"\\\" target=\\\"_self\\\" aria-label=\\\"Get Report - open in same tab\\\"\u003eGet Report\u003c/a\u003e\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n8a:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/bpo.webp\",\"alt\":\"Business Process Outsourcers (BPOs)\",\"style\":{},\"className\":\"inline-block\",\"width\":860,\"height\":420,\"quality\":80}]}]\n8b:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Business Process Outsourcers\"},\"className\":\" \",\"id\":\"\"}]\n8c:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eProactive customer engagement increases reach, accelerates payments, and boosts outcomes, improving customer experience across acquisition, onboarding, service, and upselling. Adopting an AI-driven outreach approach allows your BPO to deliver even further value with enhanced digital experiences and faster implementations.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n8d:[\"$\",\"figure\",null,{\"clas"])</script><script>self.__next_f.push([1,"sName\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/retail.webp\",\"alt\":\"Retail\",\"style\":{},\"className\":\"inline-block\",\"width\":860,\"height\":420,\"quality\":80}]}]\n8e:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Retail\"},\"className\":\" \",\"id\":\"\"}]\n8f:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eOnce customers make a purchase, effective proactive communication between you and your customers is vital. Whether it's managing product recalls, collecting payments, renewing subscriptions, or handling warranty sales post-purchase, adopting a proactive outreach strategy cuts down friction and keeps revenue flowing smoothly.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n90:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/public-institutions-1.webp\",\"alt\":\"Public Institutions\",\"style\":{},\"className\":\"inline-block\",\"width\":860,\"height\":420,\"quality\":80}]}]\n91:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Public Institutions\"},\"className\":\" \",\"id\":\"\"}]\n92:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eGovernment and educational institutions can now instantly reach constituents and students with intelligent proactive outreach. Leverage mass voice or text messages to gently guide them toward timely application submissions and renewals, class registrations, and notifications about crucial events and upcoming appointments—in an effective and engaging manner.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n93:[\"$\",\"figure\",null,{\"className\":\" text-left\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/financial-services-1.webp\",\"alt\":\"Financial Services\",\"style\":{},\"className\":\"inline-block\",\"width\":860,\"height\":420,\"quality\":80}]}]\n94:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Financial Services\"},\"className\":\" \",\"id\":\"\"}]\n95:[\"$\",\"p\",null,{\"dangerouslySe"])</script><script>self.__next_f.push([1,"tInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eDeveloping a proactive outreach approach centered on wealth management, lending services, mortgages, and credit cards enables you to offer customers a distinct experience, reducing late payments, improving the customer relationship, and opening up new revenue opportunities. Offer less intrusive engagement by sending direct-drop voicemail or digital messages for reminders about upcoming bill payments, subscription renewals, or other financial transactions.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\n"])</script><script>self.__next_f.push([1,"ca:I[18222,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\ncb:\"$Sreact.fragment\"\ncc:I[16946,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"7352\",\"static/chunks/7352-ec9787964e5dcd77.js\",\"7871\",\"static/chunks/app/%5Blocale%5D/(main)/layout-fb807f39-76f520a8023b74b7.js\",\"2206\",\"static/chunks/app/%5Blocale%5D/(main)/layout-017397ff-911341c7ccf87d0e.js\"],\"FooterMenu\"]\ncd:I[82842,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"7352\",\"static/chunks/7352-ec9787964e5dcd77.js\",\"7871\",\"static/chunks/app/%5Blocale%5D/(main)/layout-fb807f39-76f520a8023b74b7.js\",\"2206\",\"static/chunks/app/%5Blocale%5D/(main)/layout-017397ff-911341c7ccf87d0e.js\"],\"CookieSetter\"]\na4:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Proactive Conversational AI\"},\"className\":\" \",\"id\":\"\"}]\na5:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eEngage customers through multiple milestones and boost digital containment success with proactive conversational AI.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\na6:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003e\u003ca href=\\\"/products/proactive-conversational-ai\\\" class=\\\"nice-link blue-arrow-link\\\" rel=\\\"\\\" target=\\\"_self\\\" aria-label=\\\"Read more - open"])</script><script>self.__next_f.push([1," in same tab\\\"\u003eRead more \u003c/a\u003e\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\na7:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Omnichannel Engagement\"},\"className\":\" \",\"id\":\"\"}]\na8:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eReduce friction, minimize hang-ups, and generate revenue with “no pause” outbound dialer and direct-drop voicemail.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\na9:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003e\u003ca href=\\\"/products/proactive-dialer\\\" class=\\\"nice-link blue-arrow-link\\\" rel=\\\"\\\" target=\\\"_self\\\" aria-label=\\\"Explore now - open in same tab\\\"\u003eExplore now \u003c/a\u003e\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\naa:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Engagement on Web and Mobile\"},\"className\":\" \",\"id\":\"\"}]\nab:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eDirect customers to relevant assistance. Offer knowledge articles or engage with an invitation to chat, as appropriate.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\nac:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003e\u003ca href=\\\"/products/web-and-mobile-engagement\\\" class=\\\"nice-link blue-arrow-link\\\" rel=\\\"\\\" target=\\\"_self\\\" aria-label=\\\"Discover more - open in same tab\\\"\u003eDiscover more \u003c/a\u003e\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"\",\"id\":\"$undefined\"}]\nad:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Understand\"},\"className\":\"text-center \",\"id\":\"\"}]\nae:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eGain insight into customer behavior to continually improve your proactive engagement strategies with AI.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\naf:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Reach\"},\"className\":\"text-center \",\"id\":\"\"}]\nb0:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eDetect and engage with customers in their moments of need. Deliver a message for a fraction of the cost of"])</script><script>self.__next_f.push([1," manual dials.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\nb1:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Converse\"},\"className\":\"text-center \",\"id\":\"\"}]\nb2:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eStart a conversation and deliver personalized support before issues arise, preventing frustration and building trust.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\nb3:[\"$\",\"h3\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"Act\"},\"className\":\"text-center \",\"id\":\"\"}]\nb4:[\"$\",\"p\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\u003chtml\u003e\u003chead\u003e\u003c/head\u003e\u003cbody\u003eAutomate proactive customer engagement with contextual web and mobile guidance, intelligent chatbots, and conversational AI assistants.\u003c/body\u003e\u003c/html\u003e\"},\"className\":\"text-center\",\"id\":\"$undefined\"}]\nb6:[\"$\",\"ul\",null,{\"style\":{},\"className\":\" \",\"start\":1,\"children\":[[\"$\",\"$L1d\",\"9003b5b7-3575-425c-b809-cd04cd7367cb\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lbb\"]}]}],[\"$\",\"$L1d\",\"57800c44-f4b0-498d-9353-c7dee70c36cd\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lbc\"]}]}],[\"$\",\"$L1d\",\"c9c7a495-ba36-4a10-8529-c444ff23e568\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lbd\"]}]}]]}]\nb7:[\"$\",\"ul\",null,{\"style\":{},\"className\":\" \",\"start\":1,\"children\":[[\"$\",\"$L1d\",\"a8cc4579-cc4e-437f-8d4f-485126cfc226\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}]"])</script><script>self.__next_f.push([1,",\"$Lbe\"]}]}],[\"$\",\"$L1d\",\"b5a4b26f-0f54-4221-9937-b974e6543bdf\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lbf\"]}]}],[\"$\",\"$L1d\",\"8c98e5df-a53a-44be-ad35-0babe205af4b\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc0\"]}]}],[\"$\",\"$L1d\",\"2081438d-6d66-4e26-b85e-322ef1750721\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc1\"]}]}]]}]\nb8:[\"$\",\"ul\",null,{\"style\":{},\"className\":\" \",\"start\":1,\"children\":[[\"$\",\"$L1d\",\"89e773ac-25e9-4df0-bb76-4d277748bb22\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc2\"]}]}],[\"$\",\"$L1d\",\"843d041f-eacd-4ac0-8b28-d5a91bdbe35c\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc3\"]}]}],[\"$\",\"$L1d\",\"fb2b599a-57fe-46cd-a882-27313509348e\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc4\"]}]}]]}]\nb9:[\"$\",\"ul\",null,{\"style\":{},\"className\":\" \",\"start\":1,\"children\":[[\"$\",\"$L1d\",\"83d3b82b-758c-4ae5-9af7-47eca77580b6\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/component"])</script><script>self.__next_f.push([1,"s/blocks/core/ListItem\"]}],\"$Lc5\"]}]}],[\"$\",\"$L1d\",\"9d0d92ff-39d6-4784-8c9e-2ca2dc22e7fe\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc6\"]}]}]]}]\nba:[\"$\",\"ul\",null,{\"style\":{},\"className\":\" \",\"start\":1,\"children\":[[\"$\",\"$L1d\",\"782f8599-70b9-4986-a263-28d416e4ed9c\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc7\"]}]}],[\"$\",\"$L1d\",\"1e575c67-007e-4d1d-b779-38fd16c201b4\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc8\"]}]}],[\"$\",\"$L1d\",\"8a0694f0-0ea9-476d-b53d-c5b63ca4cff0\",{\"componentName\":\"core/list-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/core/ListItem\"]}],\"$Lc9\"]}]}]]}]\n"])</script><script>self.__next_f.push([1,"a1:[[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"app/[locale]/(main)/not-found.tsx -\u003e @/components/blocks/acf/SectionHero/Styles\"]}],[\"$\",\"$L2a\",null,{}]]}],[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"app/[locale]/(main)/not-found.tsx -\u003e @/components/blocks/acf/SectionHeading/Styles\"]}],[\"$\",\"$L46\",null,{}]]}],[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"app/[locale]/(main)/not-found.tsx -\u003e @/components/blocks/acf/SectionButtonLinks/Styles\"]}],[\"$\",\"$Lca\",null,{}]]}],[\"$\",\"section\",null,{\"className\":\"page-hero skin-light\",\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"picture\",null,{\"className\":\"absolute left-0 top-0 z-[-1] h-full w-full\",\"children\":[[\"$\",\"source\",null,{\"media\":\"(min-width: 992px)\",\"srcSet\":\"https://resources.nice.com/wp-content/uploads/2024/05/Level-3-_404-Error-Desktop.jpg\"}],[\"$\",\"source\",null,{\"media\":\"(min-width: 768px)\",\"srcSet\":\"https://resources.nice.com/wp-content/uploads/2024/05/Level-3-_404-Error-Tablet.jpg\"}],[\"$\",\"source\",null,{\"media\":\"(min-width: 320px)\",\"srcSet\":\"https://resources.nice.com/wp-content/uploads/2024/05/Level-3-_404-Error-mobile.jpg\"}],[\"$\",\"$L2b\",null,{\"className\":\"h-full w-full object-cover object-top\",\"src\":\"https://resources.nice.com/wp-content/uploads/2024/05/Level-3-_404-Error-Desktop.jpg\",\"alt\":\"\",\"width\":2880,\"height\":700,\"quality\":80}]]}],[\"$\",\"div\",null,{\"className\":\"mx-auto flex w-full max-w-[1440px] flex-1 flex-col justify-center px-[30px] pb-[15px] tablet:px-[50px] desktop:pl-[150px] desktop:pr-[100px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"heading-wrapper\",\"children\":[[\"$\",\"h1\",null,{\"children\":\"404\"}],[\"$\",\"h2\",null,{\"children\":\"We're sorry we could not find the page you were looking for.\"}],[\"$\",\"p\",null,{\"children\":\"Try entering your query below or just use one of our quick-links to get back on track.\"}]]}]}]]}]}],[\"$\",\"section\",null,{\"className\":\"search-strip\",\"children\":[\"$\",\"div\",null,{\"className\":\"mx-auto max-w-[1440px] px-[30px] text-center tablet:px-[50px] desktop:max-w-[992px] desktop:px-[0px]\",\"children\":[[\"$\",\"h3\",null,{\"children\":\"Search\"}],[\"$\",\"form\",null,{\"action\":\"/search\",\"children\":[[\"$\",\"button\",null,{\"type\":\"submit\",\"children\":[\"$\",\"svg\",null,{\"width\":\"19px\",\"height\":\"19px\",\"viewBox\":\"0 0 19 19\",\"version\":\"1.1\",\"xmlns\":\"http://www.w3.org/2000/svg\",\"xmlnsXlink\":\"http://www.w3.org/1999/xlink\",\"children\":[\"$\",\"g\",null,{\"id\":\"Search-icon\",\"stroke\":\"none\",\"strokeWidth\":1,\"fill\":\"none\",\"fillRule\":\"evenodd\",\"children\":[\"$\",\"g\",null,{\"id\":\"Group\",\"stroke\":\"#545353\",\"strokeWidth\":\"1.35\",\"children\":[[\"$\",\"circle\",null,{\"id\":\"Oval-Copy-2\",\"transform\":\"translate(7.650000, 7.650000) rotate(-90.000000) translate(-7.650000, -7.650000) \",\"cx\":\"7.65\",\"cy\":\"7.65\",\"r\":\"6.975\"}],[\"$\",\"line\",null,{\"x1\":\"15.4581625\",\"y1\":\"12.0076024\",\"x2\":\"15.4581625\",\"y2\":\"18.8384744\",\"id\":\"Line-2-Copy-2\",\"strokeLinecap\":\"round\",\"transform\":\"translate(15.008163, 15.644559) rotate(-45.000000) translate(-15.008163, -15.644559) \"}]]}]}]}]}],[\"$\",\"input\",null,{\"name\":\"q\",\"type\":\"text\",\"placeholder\":\"Search\",\"aria-label\":\"Search\"}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"nice-group\",\"children\":[[\"$\",\"section\",null,{\"className\":\"section-heading\",\"children\":[\"$\",\"div\",null,{\"className\":\"mx-auto my-[30px] max-w-[793px] px-[30px] text-center\",\"children\":[\"$\",\"h3\",null,{\"children\":\"Quick Links\"}]}]}],[\"$\",\"section\",null,{\"className\":\"button-links\",\"children\":[\"$\",\"div\",null,{\"className\":\"mx-auto w-full max-w-[1440px] px-[30px] tablet:px-[50px] desktop:px-[15px]\",\"children\":[\"$\",\"ul\",null,{\"className\":\"button-links-wrapper\",\"children\":[[\"$\",\"li\",null,{\"className\":\"button-link-item\",\"children\":[[\"$\",\"$L2b\",null,{\"src\":\"/img/btn-bg.png\",\"alt\":\"\",\"width\":280,\"height\":80,\"quality\":80}],[\"$\",\"a\",null,{\"href\":\"/\",\"children\":\"Homepage\"}]]}],[\"$\",\"li\",null,{\"className\":\"button-link-item\",\"children\":[[\"$\",\"$L2b\",null,{\"src\":\"/img/btn-bg.png\",\"alt\":\"\",\"width\":280,\"height\":80,\"quality\":80}],[\"$\",\"a\",null,{\"href\":\"/resources\",\"children\":\"Resource Library\"}]]}],[\"$\",\"li\",null,{\"className\":\"button-link-item\",\"children\":[[\"$\",\"$L2b\",null,{\"src\":\"/img/btn-bg.png\",\"alt\":\"\",\"width\":280,\"height\":80,\"quality\":80}],[\"$\",\"a\",null,{\"href\":\"/blog\",\"children\":\"Blog\"}]]}]]}]}]}]]}]]\n"])</script><script>self.__next_f.push([1,"a3:[\"$\",\"footer\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"be-ix-link-block\",\"dangerouslySetInnerHTML\":{\"__html\":\"\u003c!--Link Block Target Div--\u003e\"}}],[\"$\",\"div\",null,{\"className\":\"footer-inner\",\"children\":[[\"$\",\"$cb\",\"255d36d3-b8e2-4619-81a8-22ef79dd4ca1\",{\"children\":[\"$\",\"div\",\"303e049a-fe71-409f-9da2-72f02115d138\",{\"className\":\"footer-column\",\"children\":[[\"$\",\"$Lcc\",\"7d8f290e-e44b-43d5-bd0e-3bdfd213db54\",{\"title\":\"Company\",\"menu\":[{\"menuItem\":{\"link\":\"/company/about-us\",\"title\":\"About Us\"}},{\"menuItem\":{\"link\":\"/careers\",\"title\":\"Careers\"}},{\"menuItem\":{\"link\":\"/company/global-leadership\",\"title\":\"Global Leadership\"}},{\"menuItem\":{\"link\":\"/company/media-center\",\"title\":\"Media Center\"}},{\"menuItem\":{\"link\":\"/company/investors\",\"title\":\"Investors\"}},{\"menuItem\":{\"link\":\"/company/awards\",\"title\":\"Awards\"}},{\"menuItem\":{\"link\":\"/company/global-locations\",\"title\":\"Global Office Locations\"}},{\"menuItem\":{\"link\":\"/contact-us\",\"title\":\"Contact Us\"}},{\"menuItem\":{\"link\":\"/glossary/what-is-ccaas-contact-center-as-a-service\",\"title\":\"CCaaS\"}},{\"menuItem\":{\"link\":\"/info/what-does-customer-experience-mean\",\"title\":\"Customer Experience\"}},{\"menuItem\":{\"link\":\"https://www.nicepublicsafety.com/\",\"title\":\"NICE Public Safety\"}},{\"menuItem\":{\"link\":\"https://www.niceactimize.com/\",\"title\":\"NICE Actimize\"}},{\"menuItem\":{\"link\":\"/info/rpa-guide\",\"title\":\"NICE RPA\"}}]}]]}]}],[\"$\",\"$cb\",\"588aab41-a936-4efd-9ed5-1666547007e5\",{\"children\":[\"$\",\"div\",\"1501848e-7a40-4ba5-a53d-acf78db1187b\",{\"className\":\"footer-column\",\"children\":[[\"$\",\"$Lcc\",\"8c396822-b991-4f4a-8855-bd5cc8920fae\",{\"title\":\"Partners\",\"menu\":[{\"menuItem\":{\"link\":\"/partners\",\"title\":\"NICE Partners Overview\"}},{\"menuItem\":{\"link\":\"https://developer.niceincontact.com/\",\"title\":\"Developer Partners (DEVone)\"}},{\"menuItem\":{\"link\":\"https://partnercommunity.niceincontact.com/\",\"title\":\"CXone Partner Portal\"}},{\"menuItem\":{\"link\":\"https://help.nice.com/\",\"title\":\"NICE Help Partner Portal\"}},{\"menuItem\":{\"link\":\"http://www.niceusergroup.org/\",\"title\":\"NICE User Group\"}}]}]]}]}],[\"$\",\"$cb\",\"6504aa10-d3ef-49b7-a677-3cb962970579\",{\"children\":[\"$\",\"div\",\"5297bf0f-217d-4cb5-89a8-64c35bef2090\",{\"className\":\"footer-column\",\"children\":[[\"$\",\"$Lcc\",\"6e87d28c-7186-48aa-9b4b-a08469a2e69b\",{\"title\":\"Customer Support\",\"menu\":[{\"menuItem\":{\"link\":\"/services/customer-support\",\"title\":\"Customer Support Overview\"}},{\"menuItem\":{\"link\":\"https://community.niceincontact.com/?_ga=2.261798411.703340685.1680483410-1345429851.1674679858\u0026_gac=1.95246446.1680299715.Cj0KCQjwiZqhBhCJARIsACHHEH_zITAi_wmrE0bBGvZ3Hsr2rTqEHrfHlBNQctaj7ESX5EBq80ZOFxUaAk1TEALw_wcB\",\"title\":\"CXone Support Login\"}},{\"menuItem\":{\"link\":\"https://niceprod.service-now.com/csm\",\"title\":\"NICE Customer Support\"}}]}]]}]}],[\"$\",\"$cb\",\"ba390b3a-2391-4217-8b2a-f3d77b77c401\",{\"children\":[\"$\",\"div\",\"7a9c70ad-f67a-4464-9fa2-cee6748dad88\",{\"className\":\"footer-column\",\"children\":[[\"$\",\"div\",null,{\"className\":\"left-part\",\"children\":[[\"$\",\"h4\",null,{\"children\":\"Want to Learn More?\"}],[\"$\",\"$L2c\",null,{\"href\":\"http://get.niceincontact.com/Newsletter-Subscription.html\",\"className\":\"button-large\",\"aria-label\":\"Join the Newsletter - open in same tab\",\"children\":\"Join the Newsletter\"}]]}],[\"$\",\"div\",null,{\"className\":\"right-part\",\"children\":[[\"$\",\"h4\",null,{\"children\":\"STAY CONNECTED\"}],[\"$\",\"div\",null,{\"className\":\"social-links\",\"children\":[[\"$\",\"$L2c\",null,{\"href\":\"https://www.linkedin.com/company/nice-systems/\",\"rel\":\"noopener noreferrer\",\"title\":\"LinkedIn\",\"target\":\"_blank\",\"aria-label\":\"linkedin - open in a new tab\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"/img/linkedin.svg\",\"alt\":\"linkedin\",\"width\":45,\"height\":45,\"quality\":80}]}],[\"$\",\"$L2c\",null,{\"href\":\"https://twitter.com/NICELtd\",\"rel\":\"noopener noreferrer\",\"title\":\"X\",\"target\":\"_blank\",\"aria-label\":\"twitter - open in a new tab\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"/img/x.svg\",\"alt\":\"linkedin\",\"width\":45,\"height\":45,\"quality\":80}]}],[\"$\",\"$L2c\",null,{\"href\":\"https://www.facebook.com/OfficialNICELtd/\",\"rel\":\"noopener noreferrer\",\"title\":\"Facebook\",\"target\":\"_blank\",\"aria-label\":\"facebook - open in a new tab\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"/img/fb.svg\",\"alt\":\"linkedin\",\"width\":45,\"height\":45,\"quality\":80}]}],[\"$\",\"$L2c\",null,{\"href\":\"https://www.youtube.com/channel/UC4tmsS3fAVLp1Ue0DF-EauA\",\"rel\":\"noopener noreferrer\",\"title\":\"YouTube\",\"target\":\"_blank\",\"aria-label\":\"youtube - open in a new tab\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"/img/youtube.svg\",\"alt\":\"linkedin\",\"width\":45,\"height\":45,\"quality\":80}]}],null]}]]}]]}]}]]}],[\"$\",\"div\",null,{\"className\":\"footer-utility\",\"children\":[[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"a0be46fe-4850-40c4-b3b6-e77b714cf76e\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/legal/terms-of-use\",\"aria-label\":\"Terms of Use - open in same tab\",\"className\":\"\",\"children\":\"Terms of Use\"}]}],[\"$\",\"li\",\"63c65a17-764e-4198-9533-57549e6646f5\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/sitemap.xml\",\"aria-label\":\"Site Map - open in same tab\",\"className\":\"\",\"children\":\"Site Map\"}]}],[\"$\",\"li\",\"ca209616-ce3e-41ac-a26e-edc500d07823\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/legal/privacy-policy\",\"aria-label\":\"Privacy Policy - open in same tab\",\"className\":\"\",\"children\":\"Privacy Policy\"}]}],[\"$\",\"li\",\"bc6a227d-7c5c-45fd-830c-da258f1b9b6b\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/legal\",\"aria-label\":\"Legal - open in same tab\",\"className\":\"\",\"children\":\"Legal\"}]}],[\"$\",\"li\",\"c2bc6d23-2fd4-422b-84e9-c8d5531836dd\",{\"children\":[\"$\",\"a\",null,{\"href\":\"#\",\"aria-label\":\"Cookies Settings - open in same tab\",\"className\":\"ot-sdk-show-settings\",\"children\":\"Cookies Settings\"}]}],[\"$\",\"li\",\"623ebc40-62c7-446c-adcb-8742926f68c9\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/legal/accessibility-statement\",\"aria-label\":\"Accessibility - open in same tab\",\"className\":\"\",\"children\":\"Accessibility\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"footer-copyright\",\"children\":\"© 2024 NICE\"}]]}],[\"$\",\"$Lcd\",null,{}]]}]\n"])</script><script>self.__next_f.push([1,"bb:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Lead Generation (Appointment setting, Market research)\"}}]\nbc:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Brand/Product Awareness and Education\"}}]\nbd:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Sales Strategies (Account-based marketing, Cold-calling)\"}}]\nbe:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Referral, Drip and Nurturing Campaigns\"}}]\nbf:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Cross-selling and Upselling\"}}]\nc0:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Renewal and Retention Programs\"}}]\nc1:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Customer Win-back Campaigns\"}}]\nc2:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Early-Stage Delinquency (Preventative Outreach, Payment Reminders)\"}}]\nc3:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Late-Stage Delinquency and Recoveries (Persistent Outreach, Negotiation and Settlement)\"}}]\nc4:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Account Reactivation and Retention (Win-back Campaigns, Payment Plan Negotiations)\"}}]\nc5:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Proactive Engagement (Appointment Reminders, Product Updates)\"}}]\nc6:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Risk Mitigation and Issue Identification\"}}]\nc7:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Personalized Communications\"}}]\nc8:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Exclusive Offers and Loyalty Programs\"}}]\nc9:[\"$\",\"li\",null,{\"className\":\" \",\"style\":{},\"dangerouslySetInnerHTML\":{\"__html\":\"Educational Outreach and Product Tutorials\"}}]\n"])</script><script>self.__next_f.push([1,"ce:I[16021,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"7352\",\"static/chunks/7352-ec9787964e5dcd77.js\",\"7871\",\"static/chunks/app/%5Blocale%5D/(main)/layout-fb807f39-76f520a8023b74b7.js\",\"2206\",\"static/chunks/app/%5Blocale%5D/(main)/layout-017397ff-911341c7ccf87d0e.js\"],\"HeaderLangSwitcher\"]\nd0:I[51733,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"7352\",\"static/chunks/7352-ec9787964e5dcd77.js\",\"7871\",\"static/chunks/app/%5Blocale%5D/(main)/layout-fb807f39-76f520a8023b74b7.js\",\"2206\",\"static/chunks/app/%5Blocale%5D/(main)/layout-017397ff-911341c7ccf87d0e.js\"],\"HeaderSearch\"]\n"])</script><script>self.__next_f.push([1,"a0:[[\"$\",\"div\",null,{\"className\":\"body-dark-overlay\"}],[\"$\",\"header\",null,{\"className\":\"header-new\",\"children\":[[\"$\",\"div\",null,{\"className\":\"header-utility\",\"children\":[\"$\",\"div\",null,{\"className\":\"inner-wrapper\",\"children\":[\"$\",\"ul\",null,{\"children\":[[[\"$\",\"li\",\"60265470-4c04-4194-970b-986e8da5ec30\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"https://login.incontact.com/inContact/Login.aspx?ReturnUrl=%2f\",\"aria-label\":\"Login - open in same tab\",\"children\":\"Login\"}]}],[\"$\",\"li\",\"71f19d1b-b293-474a-b5a9-5efb7eb6eeab\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/company/status-sla\",\"aria-label\":\"Status - open in same tab\",\"children\":\"Status\"}]}],[\"$\",\"li\",\"76e57541-cf74-4a25-8c6e-1b2cb5c0e229\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/services/customer-support\",\"aria-label\":\"Support - open in same tab\",\"children\":\"Support\"}]}],[\"$\",\"li\",\"a932b1bf-5503-4000-9ecb-5f2fe5156d61\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/partners\",\"aria-label\":\"Partners - open in same tab\",\"children\":\"Partners\"}]}],[\"$\",\"li\",\"a9ae282e-a84a-46bf-8a8b-d85ab9cb2f27\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/websites/pricing/\",\"aria-label\":\"Pricing - open in same tab\",\"children\":\"Pricing\"}]}],[\"$\",\"li\",\"176fdaff-2219-49ba-993b-ff7f060f2ea1\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/careers\",\"aria-label\":\"Careers - open in same tab\",\"children\":\"Careers\"}]}]],[\"$\",\"$Lce\",null,{\"locale\":\"en\"}]]}]}]}],[\"$\",\"div\",null,{\"className\":\"header-navigation\",\"children\":[[\"$\",\"div\",null,{\"className\":\"header-logo\",\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/\",\"className\":\"header-nav-logo\",\"title\":\"NICE - AI Customer Service Automation Solutions\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/nice-web-logo.webp\",\"alt\":\"NICE - AI Customer Service Automation Solutions\",\"width\":398,\"height\":158,\"quality\":80}]}]}],[\"$\",\"div\",null,{\"className\":\"header-nav-wrapper\",\"children\":[[[\"$\",\"$L1d\",\"ad39d1c1-5ec4-48a2-9ad5-d86e32011a84\",{\"componentName\":\"acf/menu-main\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu\"]}],\"$Lcf\"]}]}]],[\"$\",\"div\",null,{\"className\":\"header-additions\",\"children\":[\"$\",\"ul\",null,{\"children\":[[\"$\",\"$Ld0\",null,{}],[\"$\",\"$Lce\",null,{\"locale\":\"en\"}],[\"$\",\"li\",null,{\"className\":\"header-nav-contact-item\",\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/contact-us\",\"target\":\"\",\"className\":\"button-large\",\"aria-label\":\"Get in Touch - open in same tab\",\"children\":\"Get in Touch\"}]}],[\"$\",\"li\",null,{\"className\":\"header-utility-item-mobile\",\"children\":[[\"$\",\"div\",null,{\"className\":\"header-links\",\"children\":[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"f0e120e0-6b34-4f5b-a743-b8a1f3c395bc\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"https://login.incontact.com/inContact/Login.aspx?ReturnUrl=%2f\",\"aria-label\":\"Login - open in same tab\",\"children\":\"Login\"}]}],[\"$\",\"li\",\"9033357b-6619-4288-859b-04d22be405ce\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/company/status-sla\",\"aria-label\":\"Status - open in same tab\",\"children\":\"Status\"}]}],[\"$\",\"li\",\"14e6915c-fd3c-4ed4-8430-972b20257292\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/services/customer-support\",\"aria-label\":\"Support - open in same tab\",\"children\":\"Support\"}]}],[\"$\",\"li\",\"bee9f48f-e750-4435-9264-9ae96f2c3299\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/partners\",\"aria-label\":\"Partners - open in same tab\",\"children\":\"Partners\"}]}],[\"$\",\"li\",\"0a8b5f1e-5f90-4442-9597-989315a4762d\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/websites/pricing/\",\"aria-label\":\"Pricing - open in same tab\",\"children\":\"Pricing\"}]}],[\"$\",\"li\",\"35053bb6-5e4f-4ccd-b5b9-b9db621487b8\",{\"children\":[\"$\",\"$L2c\",null,{\"href\":\"/careers\",\"aria-label\":\"Careers - open in same tab\",\"children\":\"Careers\"}]}]]}]}],[\"$\",\"div\",null,{\"className\":\"social-links\",\"children\":[[\"$\",\"$L2c\",null,{\"href\":\"https://www.linkedin.com/company/nice-systems/\",\"rel\":\"noopener noreferrer\",\"title\":\"LinkedIn\",\"target\":\"_blank\",\"aria-label\":\"linkedin - open in a new tab\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"/img/linkedin.svg\",\"alt\":\"linkedin\",\"width\":45,\"height\":45,\"quality\":80}]}],[\"$\",\"$L2c\",null,{\"href\":\"https://twitter.com/NICELtd\",\"rel\":\"noopener noreferrer\",\"title\":\"X\",\"target\":\"_blank\",\"aria-label\":\"twitter - open in a new tab\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"/img/x.svg\",\"alt\":\"linkedin\",\"width\":45,\"height\":45,\"quality\":80}]}],[\"$\",\"$L2c\",null,{\"href\":\"https://www.facebook.com/OfficialNICELtd/\",\"rel\":\"noopener noreferrer\",\"title\":\"Facebook\",\"target\":\"_blank\",\"aria-label\":\"facebook - open in a new tab\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"/img/fb.svg\",\"alt\":\"linkedin\",\"width\":45,\"height\":45,\"quality\":80}]}],[\"$\",\"$L2c\",null,{\"href\":\"https://www.youtube.com/channel/UC4tmsS3fAVLp1Ue0DF-EauA\",\"rel\":\"noopener noreferrer\",\"title\":\"YouTube\",\"target\":\"_blank\",\"aria-label\":\"youtube - open in a new tab\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"/img/youtube.svg\",\"alt\":\"linkedin\",\"width\":45,\"height\":45,\"quality\":80}]}],null]}]]}]]}]}]]}],[\"$\",\"a\",null,{\"href\":\"#\",\"className\":\"header-nav-mobile\",\"aria-label\":\"Open this option\",\"children\":[\"$\",\"svg\",null,{\"width\":\"22px\",\"height\":\"15px\",\"viewBox\":\"0 0 22 15\",\"version\":\"1.1\",\"xmlns\":\"http://www.w3.org/2000/svg\",\"children\":[\"$\",\"g\",null,{\"id\":\"Mobile-Hamburger\",\"stroke\":\"none\",\"strokeWidth\":\"1\",\"fill\":\"none\",\"fillRule\":\"evenodd\",\"strokeLinecap\":\"round\",\"strokeOpacity\":\"0.7\",\"children\":[\"$\",\"g\",null,{\"id\":\"Group-5-Copy\",\"transform\":\"translate(1.000000, 0.000000)\",\"stroke\":\"#000000\",\"strokeWidth\":\"1.5\",\"children\":[[\"$\",\"line\",null,{\"x1\":\"0.5\",\"y1\":\"1.5\",\"x2\":\"19.5\",\"y2\":\"1.5\",\"id\":\"Line-5-Copy-4\"}],[\"$\",\"line\",null,{\"x1\":\"0.5\",\"y1\":\"7.5\",\"x2\":\"19.5\",\"y2\":\"7.5\",\"id\":\"Line-5-Copy-5\"}],[\"$\",\"line\",null,{\"x1\":\"0.5\",\"y1\":\"13.5\",\"x2\":\"19.5\",\"y2\":\"13.5\",\"id\":\"Line-5-Copy-6\"}]]}]}]}]}]]}]]}]]\n"])</script><script>self.__next_f.push([1,"cf:[\"$\",\"nav\",null,{\"children\":[\"$\",\"ul\",null,{\"className\":\"header-nav-main\",\"children\":[[\"$\",\"li\",null,{\"className\":\"header-nav-head\",\"children\":[[\"$\",\"$L2c\",null,{\"href\":\"/\",\"className\":\"header-nav-logo\",\"title\":\"NICE - AI Customer Service Automation Solutions\",\"children\":[\"$\",\"$L2b\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/04/nice-web-logo.webp\",\"alt\":\"NICE - AI Customer Service Automation Solutions\",\"width\":398,\"height\":158,\"quality\":80}]}],[\"$\",\"a\",null,{\"className\":\"header-nav-close\",\"href\":\"#\",\"title\":\"Close\",\"children\":\"×\"}]]}],[[\"$\",\"$L1d\",\"d65b79da-226d-4536-83f7-6addd99fd360\",{\"componentName\":\"acf/menu-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuItem\"]}],\"$Ld1\"]}]}],[\"$\",\"$L1d\",\"aeabbf1a-faa5-4d09-8240-073a277e16a5\",{\"componentName\":\"acf/menu-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuItem\"]}],\"$Ld2\"]}]}],[\"$\",\"$L1d\",\"54cd6cb2-7fa0-455c-8574-67dbca15f9f4\",{\"componentName\":\"acf/menu-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuItem\"]}],\"$Ld3\"]}]}],[\"$\",\"$L1d\",\"9213027e-7736-4897-a23e-4509bf3d2f86\",{\"componentName\":\"acf/menu-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuItem\"]}],\"$Ld4\"]}]}],[\"$\",\"$L1d\",\"4b5b5719-064e-4840-839f-98cc5911186e\",{\"componentName\":\"acf/menu-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuItem\"]}],\"$Ld5\"]}]}],[\"$\",\"$L1d\",\"572c828a-d3c6-4591-81a5-732105e49637\",{\"componentName\":\"acf/menu-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuItem\"]}],\"$Ld6\"]}]}]]]}]}]\n"])</script><script>self.__next_f.push([1,"d1:[\"$\",\"li\",null,{\"className\":\"header-nav-dropdown\",\"children\":[[\"$\",\"a\",null,{\"href\":\"/platform\",\"data-text\":\"Platform\",\"target\":\"$undefined\",\"children\":\"Platform\"}],[\"$\",\"div\",null,{\"className\":\"header-nav-columns\",\"children\":[\"$\",\"div\",null,{\"className\":\"header-nav-columns-inner\",\"children\":[[\"$\",\"$L1d\",\"5cb5f556-9621-4aac-9db1-3bc6d3644ed2\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Ld7\"]}]}]]}]}]]}]\nd2:[\"$\",\"li\",null,{\"className\":\"header-nav-dropdown\",\"children\":[[\"$\",\"a\",null,{\"href\":\"/products\",\"data-text\":\"Products\",\"target\":\"$undefined\",\"children\":\"Products\"}],[\"$\",\"div\",null,{\"className\":\"header-nav-columns\",\"children\":[\"$\",\"div\",null,{\"className\":\"header-nav-columns-inner\",\"children\":[[\"$\",\"$L1d\",\"ee47658b-9dc3-4296-951e-2a42b5922a7e\",{\"componentName\":\"acf/menu-navigation\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigation\"]}],\"$Ld8\"]}]}]]}]}]]}]\nd3:[\"$\",\"li\",null,{\"className\":\"header-nav-dropdown\",\"children\":[[\"$\",\"a\",null,{\"href\":\"/solutions\",\"data-text\":\"Solutions\",\"target\":\"$undefined\",\"children\":\"Solutions\"}],[\"$\",\"div\",null,{\"className\":\"header-nav-columns\",\"children\":[\"$\",\"div\",null,{\"className\":\"header-nav-columns-inner\",\"children\":[[\"$\",\"$L1d\",\"759e6e83-57b4-4073-a2ba-2875075d000e\",{\"componentName\":\"acf/menu-navigation\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigation\"]}],\"$Ld9\"]}]}]]}]}]]}]\nd4:[\"$\",\"li\",null,{\"className\":\"header-nav-dropdown\",\"children\":[[\"$\",\"a\",null,{\"href\":\"/services\",\"data-text\":\"Services\",\"target\":\"$undefined\",\"children\":\"Services\"}],[\"$\",\"div\",null,{\"className\":\"header-nav-columns\",\"children\":[\"$\",\"div\",null,{\"className\":\"head"])</script><script>self.__next_f.push([1,"er-nav-columns-inner\",\"children\":[[\"$\",\"$L1d\",\"493b0e84-17f9-4ddd-8cfd-27ce2b2e79b2\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lda\"]}]}]]}]}]]}]\nd5:[\"$\",\"li\",null,{\"className\":\"header-nav-dropdown\",\"children\":[[\"$\",\"a\",null,{\"href\":\"/resources\",\"data-text\":\"Resources\",\"target\":\"$undefined\",\"children\":\"Resources\"}],[\"$\",\"div\",null,{\"className\":\"header-nav-columns\",\"children\":[\"$\",\"div\",null,{\"className\":\"header-nav-columns-inner\",\"children\":[[\"$\",\"$L1d\",\"881633b1-d49b-4f88-a0fb-9972b0fe3460\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Ldb\"]}]}]]}]}]]}]\nd6:[\"$\",\"li\",null,{\"className\":\"header-nav-dropdown\",\"children\":[[\"$\",\"a\",null,{\"href\":\"/company/about-us\",\"data-text\":\"Company\",\"target\":\"$undefined\",\"children\":\"Company\"}],[\"$\",\"div\",null,{\"className\":\"header-nav-columns\",\"children\":[\"$\",\"div\",null,{\"className\":\"header-nav-columns-inner\",\"children\":[[\"$\",\"$L1d\",\"dde2d2d9-5d8f-4dfb-94da-9189224575f7\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Ldc\"]}]}]]}]}]]}]\n"])</script><script>self.__next_f.push([1,"d7:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":3,\"children\":[[\"$\",\"div\",null,{\"children\":[false,[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"622d2ec4-e83e-417d-9743-391c8f04b73a\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Ldd\"]}]}],[\"$\",\"$L1d\",\"72fed720-3c3e-470f-a768-0b31ddbb574c\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lde\"]}]}],[\"$\",\"$L1d\",\"67bc68d2-88b1-4658-9ab1-7b5f2d229bf5\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Ldf\"]}]}]]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-resource\",\"children\":[[\"$\",\"figure\",null,{\"children\":[\"$\",\"img\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/11/News-and-events-thumbnail-877x364-2.jpg\",\"alt\":\"\"}]}],[\"$\",\"p\",null,{\"className\":\"header-nav-inner-resource-title\",\"children\":\"Achieve it all with CXone Mpower.\"}],[\"$\",\"p\",null,{\"className\":\"header-nav-inner-resource-description\",\"children\":\"Move beyond traditional inbound customer service into proactive, AI-powered experiences. Complete end-to-end automation of customer service workflows with NICE CXone Mpower.\"}],[\"$\",\"p\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"/cxone-mpower\",\"className\":\"blue-arrow-link\",\"children\":\"Learn more\"}]}]]}]]}]\n"])</script><script>self.__next_f.push([1,"d8:[\"$\",\"div\",null,{\"className\":\"header-nav-promo\",\"children\":[\"$\",\"ul\",null,{\"children\":[[\"$\",\"$L1d\",\"041cb36e-55f2-4e6e-9563-b8bac4b27dc3\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le0\"]}]}],[\"$\",\"$L1d\",\"977b2d84-9ff0-4ba6-b21d-69272a2435bf\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le1\"]}]}],[\"$\",\"$L1d\",\"8b0d15e2-21e3-4f00-bdc3-f9ddbe28ce6f\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le2\"]}]}],[\"$\",\"$L1d\",\"484afa1e-0ffb-4776-8fd4-c203978d9a14\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le3\"]}]}],[\"$\",\"$L1d\",\"e09042c4-da3f-4cd1-b910-5fca7a2451f2\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le4\"]}]}],[\"$\",\"$L1d\",\"08a0f277-c8e0-4681-9a8c-94d9396f3dd1\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le5\"]}]}],[\"$\",\"$L1d\",\"da370574-d139-4a72-a909-5ca13e810e1e\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le6\"]}]}]]}]}]\n"])</script><script>self.__next_f.push([1,"d9:[\"$\",\"div\",null,{\"className\":\"header-nav-promo\",\"children\":[\"$\",\"ul\",null,{\"children\":[[\"$\",\"$L1d\",\"6d847526-dcee-4e8e-9ce3-87a5b77af8b5\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le7\"]}]}],[\"$\",\"$L1d\",\"3e0bb4f5-0baf-4a96-8600-1141fc7436e1\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le8\"]}]}],[\"$\",\"$L1d\",\"b909b38a-45fe-4f8f-ab86-dda9e46aff0b\",{\"componentName\":\"acf/menu-navigation-item\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuNavigationItem\"]}],\"$Le9\"]}]}]]}]}]\nda:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":3,\"children\":[[\"$\",\"div\",null,{\"children\":[false,[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"1488b357-bcd6-4c9d-b9d6-93c42ceedf50\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lea\"]}]}],[\"$\",\"$L1d\",\"bdb8f367-7746-4876-b040-37123a4144e9\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Leb\"]}]}],[\"$\",\"$L1d\",\"7011225b-7574-4ee0-b5c4-77a768cc61e2\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lec\"]}]}]]}]]}],[\"$\",\"div\","])</script><script>self.__next_f.push([1,"null,{\"className\":\"header-nav-inner-resource\",\"children\":[[\"$\",\"figure\",null,{\"children\":[\"$\",\"img\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/11/Gartner-MQ-2024-News-877x364-2.jpg\",\"alt\":\"\"}]}],[\"$\",\"p\",null,{\"className\":\"header-nav-inner-resource-title\",\"children\":\"Make the smartest buying decision with the latest Gartner analysis\"}],[\"$\",\"p\",null,{\"className\":\"header-nav-inner-resource-description\",\"children\":\"NICE has been named a Gartner® Magic Quadrant™ Leader for Contact Center as a Service for the 10th consecutive year and is positioned furthest on Completeness of Vision.\"}],[\"$\",\"p\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"https://get.nice.com/gartnermq2024\",\"className\":\"blue-arrow-link\",\"children\":\"Get report\"}]}]]}]]}]\ndb:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":3,\"children\":[[\"$\",\"div\",null,{\"children\":[false,[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"45e4ecaf-bf2a-4b4d-9adc-4d3b05247962\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Led\"]}]}],[\"$\",\"$L1d\",\"a8494604-7104-47c0-92d0-f5fe30d93c64\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lee\"]}]}],[\"$\",\"$L1d\",\"8958319d-439a-402b-b1d0-d0bd3964a83f\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lef\"]}]}]]}]]}],false]}]\ndc:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":3,\"children\":[[\"$\",\"div\",null,{\"children\":[false,[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"fa5b9be2-9e65-4ebc-860a-51d5f7fc37"])</script><script>self.__next_f.push([1,"21\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lf0\"]}]}],[\"$\",\"$L1d\",\"fde4e3a2-7fd1-4a4a-b51e-f0fb644e14a2\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lf1\"]}]}],[\"$\",\"$L1d\",\"fd5c6534-607b-4c88-8471-de1281e98656\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lf2\"]}]}]]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-resource\",\"children\":[[\"$\",\"figure\",null,{\"children\":[\"$\",\"img\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/10/HP-Latest-News-Interactions-2025-877x364-1.jpg\",\"alt\":\"\"}]}],[\"$\",\"p\",null,{\"className\":\"header-nav-inner-resource-title\",\"children\":\"Join us at the Largest CX Event of the Year!\"}],[\"$\",\"p\",null,{\"className\":\"header-nav-inner-resource-description\",\"children\":\"Registration is open! Interactions 2025: June 16-18, 2025. Aria Hotel, Las Vegas\"}],[\"$\",\"p\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"https://www.nice.com/websites/interactions/\",\"className\":\"blue-arrow-link\",\"children\":\"Register now\"}]}]]}]]}]\n"])</script><script>self.__next_f.push([1,"f3:I[31729,[\"8173\",\"static/chunks/8173-1308e4bb4b0b329d.js\",\"8685\",\"static/chunks/8685-e7ad21b3f50a605f.js\",\"1184\",\"static/chunks/1184-266a94d248bc92cc.js\",\"5223\",\"static/chunks/5223-dce34bb07fa6d0be.js\",\"3171\",\"static/chunks/3171-9c52fb5f01dc0c76.js\",\"6669\",\"static/chunks/6669-0d1771d0cdded733.js\",\"5095\",\"static/chunks/app/%5Blocale%5D/(main)/page-3bc77bdf71b8c125.js\"],\"default\"]\ndd:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"CXone Mpower Platform\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/platform/workflows\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Workflows\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Automate every service workflow\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/platform/agents\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Agents\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Maximize agent performance\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/platform/knowledge\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Knowledge\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Centralize data and knowledge\"}]]}]}]]}]]}]\nde:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Customer Service Automation\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/platform/platform-overview\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Platform Overview\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Complete AI platform for customer service automation\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/trust-center\",\"children\":[[\"$\",\"p\",null,"])</script><script>self.__next_f.push([1,"{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Trust \u0026amp; Compliance\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Ensure secure, reliable, and compliant customer service operations\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"https://cxexchange.niceincontact.com\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"CXexchange Marketplace\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Discover partner solutions to extend capabilities on our platform\"}]]}]}]]}]]}]\ndf:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/cxone-hubs-integration-made-easy\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Integrations \u0026 Hubs\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Seamlessly connect your business systems\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"https://developer.niceincontact.com\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Developer Portal\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Endless customization options with RESTful APIs and robust SDKs\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/clubs\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"User Communities\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Collaborate, learn, and share best practices for customer service excellence\"}]]}]}]]}]]}]\ne0:[\"$\",\"$Lf3\",null,{\"index\":0,\"title\":\"AI for Customer Experience\",\"children\":[[\"$\",\"$L1d\",\"6b75c96c-9429-4792-982b-b339b4daa652\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"compon"])</script><script>self.__next_f.push([1,"ents/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lf4\"]}]}]]}]\ne1:[\"$\",\"$Lf3\",null,{\"index\":1,\"title\":\"Digital \u0026amp; Self Service\",\"children\":[[\"$\",\"$L1d\",\"06c1e234-9d8a-40f6-8993-ac15f8c89fa3\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lf5\"]}]}]]}]\ne2:[\"$\",\"$Lf3\",null,{\"index\":2,\"title\":\"Journey Orchestration \u0026amp; Routing\",\"children\":[[\"$\",\"$L1d\",\"79a8ad12-a925-44ed-8e44-692e0c307c7d\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lf6\"]}]}]]}]\ne3:[\"$\",\"$Lf3\",null,{\"index\":3,\"title\":\"Workforce Engagement \u0026amp; Management\",\"children\":[[\"$\",\"$L1d\",\"0f99e469-9974-4d6f-b4a8-a519e3454cf0\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lf7\"]}]}]]}]\ne4:[\"$\",\"$Lf3\",null,{\"index\":4,\"title\":\"CX Analytics\",\"children\":[[\"$\",\"$L1d\",\"4c0a1b6b-59f8-4824-9e2e-ddaeb1e254bb\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lf8\"]}]}]]}]\ne5:[\"$\",\"$Lf3\",null,{\"index\":5,\"title\":\"Agent Assist\",\"children\":[[\"$\",\"$L1d\",\"575d8212-c817-4229-b815-a3f76d38115f\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lf9\"]}]}]]}]\ne6:[\"$\",\"$Lf3\",null,{\"index\":6,\"title\":\"Open Cloud Platform\",\"children\":[[\"$\",\"$L1d\",\"c9387751-487b-4caa-a562"])</script><script>self.__next_f.push([1,"-5027ef7dd255\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lfa\"]}]}]]}]\ne7:[\"$\",\"$Lf3\",null,{\"index\":0,\"title\":\"By Industry\",\"children\":[[\"$\",\"$L1d\",\"bf18e958-d4d4-4263-b1a3-42ee8e83cda5\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lfb\"]}]}]]}]\ne8:[\"$\",\"$Lf3\",null,{\"index\":1,\"title\":\"By Business Initiative\",\"children\":[[\"$\",\"$L1d\",\"81d7c01b-c861-4495-9a88-90d7e5c793a4\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lfc\"]}]}]]}]\ne9:[\"$\",\"$Lf3\",null,{\"index\":2,\"title\":\"Integrations \u0026amp; Custom Solutions\",\"children\":[[\"$\",\"$L1d\",\"ac40ef9a-091b-48c1-8d46-38ed1468d579\",{\"componentName\":\"acf/menu-section\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuSection\"]}],\"$Lfd\"]}]}]]}]\nea:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Professional Services\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/services/professional-services\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Professional Services\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Industry-leading expertise, tools and know-how\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"https://cxexchange.niceincontact.com/en-US/home\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__"])</script><script>self.__next_f.push([1,"html\":\"Implementation Partners\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"NICE-certified implementation partners\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/services/business-consulting\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Business Consulting\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Your partner for successful transformation\"}]]}]}]]}]]}]\neb:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Training\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/resources/call-center-training\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Self-Led Training\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Professionally developed training courses\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/services/training-and-education\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Contact Center Training\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Tailored education delivered by CX experts\"}]]}]}]]}]]}]\nec:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Support \u0026amp; Assistance\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/services/customer-support\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Customer Support\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Global support you can depend on\"}]]}]}]]}]]}]\ned:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Knowledge Base\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/resources\",\"children\":["])</script><script>self.__next_f.push([1,"[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"All Resources\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Whitepapers, datasheets, demos and more\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/resources/analyst-perspectives\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Analyst Perspectives\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Contact center reports from third party analysis\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/glossary\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Terms Glossary\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Detailed descriptions of industry-related terms\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/faq\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"FAQs\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Contact center focused frequently asked questions\"}]]}]}],[\"$\",\"li\",\"4\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/info\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Guides\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Expert insights for superior CX\"}]]}]}]]}]]}]\nee:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Learning \u0026amp; Insights\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/on-demand-webinars\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"On-Demand Webinars\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Browse our extensive webinar catalog\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/interactive-product-tours\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav"])</script><script>self.__next_f.push([1,"-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Interactive Product Tours\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Explore the complete platform with our self-guided demos\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/blog\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Blog\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"CX industry guidance by contact center experts\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/resources/why-nice-the-room-where-it-happened-video-series\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Why NICE? Video Series\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Step Inside The Room Where It Happened to see CX AI in action\"}]]}]}]]}]]}]\nef:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Community\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/events\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Events\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Upcoming events and webinars\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/customer-stories\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Customer Stories\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Our customer's success is paramount. Read case studies about real CX transformation\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/clubs\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"NICE Clubs\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Collaborate, learn, and share best practices for customer service excellence\"}]]}]}]]}]]}]\nf0:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p"])</script><script>self.__next_f.push([1,"\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Company\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/about-us\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"About Us\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Powering seamless cloud experiences\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/investors\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Investors\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Investors relations, reports and filings\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/global-locations\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Global Offices\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Interactive map of locations worldwide\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/careers\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Careers\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"View job openings and learn about our culture\"}]]}]}],[\"$\",\"li\",\"4\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/market-leadership\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"NICE Leadership\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Meet our global leadership and executive team\"}]]}]}]]}]]}]\nf1:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"News \u0026amp; Media\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/events\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Events\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-descripti"])</script><script>self.__next_f.push([1,"on\",\"children\":\"Upcoming events and webinars\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/press-releases\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Press Releases\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Find the latest updates from NICE\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/media-center\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Media Center\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Media contacts and resources\"}]]}]}]]}]]}]\nf2:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Corporate Governance\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/trust-center\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"NICE Trust Center\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Securing your trust with every interaction\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/market-leadership\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Market Leadership\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Discover why NICE is the market leader\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/company/corporate-responsibility\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Corporate Responsibility\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"In a world where you can be anything, be NICE\"}]]}]}]]}]]}]\n"])</script><script>self.__next_f.push([1,"f4:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":3,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"AI for Customer Experience\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Purpose-built AI for unparalleled CX automation\"}]]}],[\"$\",\"div\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"/platform/cx-ai-overview\",\"className\":\"button-large button-white\",\"children\":\"Learn more\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"cafa8fbe-cfd9-47a4-be10-72037b74e862\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lfe\"]}]}],[\"$\",\"$L1d\",\"681c216a-b7d8-43d7-8993-0e59bd98cffa\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$Lff\"]}]}],[\"$\",\"$L1d\",\"f73e1be0-1784-4d09-9c8b-0c8c9501fd43\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L100\"]}]}]]}]]}],false]}]\nf5:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":2,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Digital \u0026amp; Self Service\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Friction-free customer experiences driven by conversational AI\"}]]}],[\"$\",\"div\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/digital-and-se"])</script><script>self.__next_f.push([1,"lf-service\",\"className\":\"button-large button-white\",\"children\":\"Learn more\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"c7aa807e-257a-4a24-8462-88b978e517f9\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L101\"]}]}],[\"$\",\"$L1d\",\"c433cde1-d871-46ac-b87b-86297f5924fa\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L102\"]}]}]]}]]}],false]}]\nf6:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":2,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Journey Orchestration \u0026amp; Routing\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Seamless customer journeys across voice and digital channels\"}]]}],[\"$\",\"div\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/orchestration-and-routing\",\"className\":\"button-large button-white\",\"children\":\"View Products\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"52aa8551-add3-4607-8074-3b0951cdc47b\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L103\"]}]}],[\"$\",\"$L1d\",\"160b0f33-36aa-4515-b27d-190bb5055e60\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L104\"]}]}]]}]]}],false]}]\nf7:[\"$\",\"div\",null,{\"className\":\"header-nav-m"])</script><script>self.__next_f.push([1,"enu-section\",\"data-columns\":2,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Workforce Engagement \u0026amp; Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Robust applications to optimize the employee experience (WEM)\"}]]}],[\"$\",\"div\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/workforce-engagement-management\",\"className\":\"button-large button-white\",\"children\":\"Learn more\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"7f3b84b4-da76-4b81-8818-9dac394ee9c7\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L105\"]}]}],[\"$\",\"$L1d\",\"8ce39668-be9c-4654-9ff0-8e18cb90b7bc\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L106\"]}]}]]}]]}],false]}]\nf8:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":2,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"CX Analytics\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Actionable insights to continuously enhance the customer experience\"}]]}],[\"$\",\"div\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/cx-analytics\",\"className\":\"button-large button-white\",\"children\":\"Learn more\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"af9a95bf-bbc2-43bd-9ddc-dbf0987b86df\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null"])</script><script>self.__next_f.push([1,",{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L107\"]}]}],[\"$\",\"$L1d\",\"1d49fc50-c2e6-49c1-82ba-6db30d0b6f39\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L108\"]}]}]]}]]}],false]}]\nf9:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":2,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Agent Assist\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"AI-driven tools for real-time agent guidance and coaching\"}]]}],[\"$\",\"div\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/agent-assist\",\"className\":\"button-large button-white\",\"children\":\"Learn more\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"dad196f3-9df7-4b66-999e-044aa8b6c237\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L109\"]}]}],[\"$\",\"$L1d\",\"d0b380d7-777b-4bc2-90fe-5ed82c97a9c5\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L10a\"]}]}]]}]]}],false]}]\nfa:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":3,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Open Cloud Platform\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Innovative clo"])</script><script>self.__next_f.push([1,"ud-native foundation to rapidly scale extraordinary CX\"}]]}],[\"$\",\"div\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/open-cloud-platform\",\"className\":\"button-large button-white\",\"children\":\"Learn more\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"21f8b48a-073b-4320-8d98-19d87ce78c5f\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L10b\"]}]}],[\"$\",\"$L1d\",\"f195a9f0-2df3-42c0-8f8e-c8b01bf19464\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L10c\"]}]}],[\"$\",\"$L1d\",\"6d5f408a-035d-4ebb-8938-2b8e560bdcf2\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L10d\"]}]}]]}]]}],false]}]\nfb:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":2,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"By Industry\"}}],\"\"]}],\"\"]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"86b07937-ec00-4504-bc55-c90ed61a47e5\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L10e\"]}]}],[\"$\",\"$L1d\",\"6d224835-fbf5-4221-a28e-666c5223d1bf\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components"])</script><script>self.__next_f.push([1,"/blocks/acf/Menu/MenuColumn\"]}],\"$L10f\"]}]}]]}]]}],false]}]\nfc:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":2,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"By Business Initiative\"}}],\"\"]}],\"\"]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"6defd332-17b2-4dd3-a294-2db7ad672d86\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L110\"]}]}],[\"$\",\"$L1d\",\"9f3cc671-5b80-4f23-bb36-e529c9e682a5\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L111\"]}]}]]}]]}],false]}]\nfd:[\"$\",\"div\",null,{\"className\":\"header-nav-menu-section\",\"data-columns\":2,\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"div\",null,{\"className\":\"header-nav-top\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Integrations \u0026amp; Custom Solutions\"}}],\"\"]}],\"\"]}],[\"$\",\"div\",null,{\"className\":\"header-nav-inner-grid\",\"children\":[[\"$\",\"$L1d\",\"629ebb70-ea32-4cc7-ac02-ea40d0bdcefa\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L112\"]}]}],[\"$\",\"$L1d\",\"c565ae64-385c-4e8a-9d91-1d4264f7df1d\",{\"componentName\":\"acf/menu-column\",\"children\":[\"$\",\"$1e\",null,{\"fallback\":null,\"children\":[[\"$\",\"$L1f\",null,{\"moduleIds\":[\"components/common/BlockRenderer/BlockRenderer.tsx -\u003e @/components/blocks/acf/Menu/MenuColumn\"]}],\"$L113\"]}]}]]}]]}],[\"$\",\"div\",null,{\"className\":\"header-n"])</script><script>self.__next_f.push([1,"av-inner-resource\",\"children\":[[\"$\",\"figure\",null,{\"children\":[\"$\",\"img\",null,{\"src\":\"https://resources.nice.com/wp-content/uploads/2024/11/Gasrtner_Market_Leadership_877x364.jpg\",\"alt\":\"\"}]}],[\"$\",\"p\",null,{\"className\":\"header-nav-inner-resource-title\",\"children\":\"91% of customers recommend NICE as a preferred CCaaS vendor\"}],[\"$\",\"p\",null,{\"className\":\"header-nav-inner-resource-description\",\"children\":\"Gartner® named NICE the only Customers’ Choice CCaaS vendor in its 2024 Peer Insights™ “Voice of the Customer for Contact Center as a Service” report.\"}],[\"$\",\"p\",null,{\"children\":[\"$\",\"a\",null,{\"href\":\"https://get.nice.com/gartner-customers-choice-ccaas-gartner-2024.html\",\"className\":\"blue-arrow-link\",\"children\":\"Get report\"}]}]]}]]}]\n"])</script><script>self.__next_f.push([1,"fe:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-autopilot\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten Autopilot\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Elevate customer self-service with an AI-powered virtual agent\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-copilot\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten Copilot\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Empower agents and supervisors with powerful AI to drive productivity\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-actions\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten Actions\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Unlock complex data with generative AI for CX leaders\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-autosummary\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten AutoSummary\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Automate notetaking with Gen AI to summarize every interaction\"}]]}]}]]}]]}]\nff:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/ai-routing\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten AI Routing\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Match customers to their perfect agent for improved business results\"}]]}]}],[\"$\",\"li\",\"1\","])</script><script>self.__next_f.push([1,"{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-ai-complaint-management\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten AI for Complaint Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Protect your organization from reputational and financial risks\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-ai-for-sales-effectiveness\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten AI for Sales Effectiveness\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Increase conversion rates and grow revenue with real-time analysis\"}]]}]}]]}]]}]\n100:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/experience-optimization-enlighten-xo\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Experience Optimization (Enlighten XO)\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Learn from all interactions with AI that builds smart self-service\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-ai-customer-satisfaction-csat\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten AI for Customer Satisfaction (CSAT)\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Gain insights on agent soft-skill behaviors on every interaction\"}]]}]}]]}]]}]\n101:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-autopilot\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten Autopil"])</script><script>self.__next_f.push([1,"ot\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Elevate self-service experiences with an AI-powered virtual agent that guides customers\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/conversational-ai-and-chatbots\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Conversational AI \u0026amp; Chatbots\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Engage customers with AI-powered intelligent virtual agents and chatbots that converse naturally\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/knowledge-management\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Knowledge Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Meet customers with knowledge and ensure they receive the right content, wherever they are\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/proactive-conversational-ai\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Proactive Conversational AI\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Keep customers engaged in conversation from onboarding to installation, service, and retention\"}]]}]}]]}]]}]\n102:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/web-and-mobile-engagement\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Web \u0026amp; Mobile Engagement\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Remove friction across the digital journey by proactively delivering the right guidance at the right time\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/interactive-voice-response-ivr\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-"])</script><script>self.__next_f.push([1,"item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Interactive Voice Response (IVR)\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Accelerate resolution, improve routing efficiency and cut costs with AI boosted voice self-service\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/experience-optimization-enlighten-xo\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Experience Optimization (Enlighten XO)\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Optimize digital CX by learning from all interactions with AI that mirrors top agents to build smart self-service\"}]]}]}]]}]]}]\n103:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-actions\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten Actions\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Unlock complex data with generative AI for CX leaders\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/omnichannel-routing\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Omnichannel Routing\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Connect customers to the ideal resource, the smart way\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/ai-routing\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten AI Routing\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Match every customer to their perfect agent with AI that delivers personalized experiences and improves results\"}]]}]}]]}]]}]\n104:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],["])</script><script>self.__next_f.push([1,"\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/proactive-dialer\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Proactive Dialer\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Generate more revenue, minimize hang-ups, proactively connect to reduce friction in the customer experience\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/digital-voice-channels\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Digital \u0026amp; Voice Channels\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Meet consumers in their preferred channel, provide frictionless experiences, maintain context throughout\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/social-chat-and-messaging\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Social, Chat \u0026 Messaging\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Engage website visitors in conversations on their channel of choice\"}]]}]}]]}]]}]\n105:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/workforce-management\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Workforce Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Anticipate business demands with smarter, AI-based forecasting that keeps SLAs up and costs down\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/quality-management\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Quality Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Deliver better customer experiences through streamlined processe"])</script><script>self.__next_f.push([1,"s and actionable, AI-based feedback\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/performance-management\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Performance Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Meet your organizational goals while engaging employees through personal coaching and gamification\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/interaction-recording-and-management\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Interaction Recording \u0026 Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Capture your omnichannel interactions, meet your contact center’s regulatory needs and drive better performance\"}]]}]}]]}]]}]\n106:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/supervisor-workspace\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Supervisor Workspace\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Turbocharge supervisors to make agile decisions, streamline workflows and improve performance\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/reporting\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Dashboard \u0026amp; Reporting\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Gain a full operational picture of your contact center, with enhanced visualization of real-time and historical insights\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/desktop-and-process-analytics\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Automated Agent Augmentation\"}}],[\"$\",\"p\",null,{\"className\":\""])</script><script>self.__next_f.push([1,"header-nav-item-description\",\"children\":\"Automatically detect automation opportunities, and effortlessly build automation processes as needed\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/playvox\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Playvox by NICE\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Seamlessly integrate with CRMs to efficiently manage your workforce\"}]]}]}]]}]]}]\n107:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/experience-optimization-enlighten-xo\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Experience Optimization (Enlighten XO)\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Optimize digital CX by learning from all interactions with AI that mirrors top agents to build smart self-service\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-actions\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten Actions\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Unlock complex data with generative AI for CX leaders\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/reporting\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Dashboard \u0026amp; Reporting\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Gain a full operational picture of your contact center, with enhanced visualization of real-time and historical insights\"}]]}]}]]}]]}]\n108:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/feedback-managem"])</script><script>self.__next_f.push([1,"ent\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Feedback Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Discover actionable insights from omnichannel customer feedback to improve customer satisfaction\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/interaction-analytics\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Interactions Analytics\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Analyze every interaction to understand operational trends and agent performance\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/desktop-and-process-analytics\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Desktop \u0026amp; Process Analytics\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Understand and confidently select the processes that will contribute most to your performance success\"}]]}]}]]}]]}]\n109:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/omnichannel-agent-desktop\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Omnichannel Agent Desktop\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"A unified agent workspace provides everything agents need to handle all interactions\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/agent-assist-hub\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Agent Assist Hub\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Easily integrate applications that help turn every one of your agents into a customer service superstar\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/p"])</script><script>self.__next_f.push([1,"roducts/real-time-interaction-guidance\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Real-Time Guidance\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Helps agents understand where they can improve their behaviors in real-time to boost customer satisfaction\"}]]}]}]]}]]}]\n10a:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-autosummary\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Enlighten AutoSummary\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Automate agent notetaking with the power of generative AI to summarize every interaction\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/knowledge-management\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Knowledge Management\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Your customer’s journey begins with a search. Meet them with knowledge and ensure they receive the right content\"}]]}]}]]}]]}]\n10b:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/security-and-compliance\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Security \u0026 Compliance\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Secure your data and enjoy industry-leading guaranteed uptime\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/resiliency-and-reliability\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Resiliency \u0026amp; Reliability\"}}],[\"$\",\"p\",null,{\"className\":\"he"])</script><script>self.__next_f.push([1,"ader-nav-item-description\",\"children\":\"Keep your contact center up and running with dynamic elasticity\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"https://cxexchange.niceincontact.com\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"CXexchange Marketplace\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Discover partner solutions to extend capabilities on our platform\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/integrations-developer-tools-apis\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Developer Tools \u0026 APIs\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Endless customization options with RESTful APIs and robust SDKs\"}]]}]}]]}]]}]\n10c:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/integrations-developer-tools-apis\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Pre-Built Integrations\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Increase value with pre-integrated applications, UCaaS and CRM adapters\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/fedramp\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"FedRAMP\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Give your government agency the tools to act smarter and respond faster\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/voice-as-a-service\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Voice as a Service (VaaS)\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Connect agents and customers with cloud-optimized voice \u0026amp; data services\""])</script><script>self.__next_f.push([1,"}]]}]}]]}]]}]\n10d:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"https://www.elevateai.com\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Elevate AI\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Improve your customer conversations with accurate STT transcription\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/multipath-to-cxone\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Multipath to CXone\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Connect vital enterprise infrastructure to our cloud gradually and safely \"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/unified-communications-as-a-service-ucaas\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Unified Communications as a Service (UCaaS)\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Unify your contact center with the rest of the organization\"}]]}]}]]}]]}]\n10e:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/healthcare\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Healthcare\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Healthy patient experiences\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/retail\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Retail\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Delight customers where they shop\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/s"])</script><script>self.__next_f.push([1,"olutions/financial-services\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Financial Services\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Customer experiences that count\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/insurance\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Insurance\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Secure policyholder experiences\"}]]}]}]]}]]}]\n10f:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/telecommunications\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Telecom\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"CX for Telecommunications\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/travel-and-hospitality\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Travel \u0026amp; Hospitality\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Boost traveler and guest loyalty\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/government\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Government\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Elevate citizen trust\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/business-process-outsourcers\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"BPO\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Business Process Outsourcers\"}]]}]}]]}]]}]\n110:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\""])</script><script>self.__next_f.push([1,":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/grow-revenues\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Grow Revenue\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Boost conversions and win rates to accelerate growth\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/employee-engagement\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Engage \u0026 Empower Employees\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Create a workplace of truly engaged employees\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/boost-customer-loyalty\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Boost Customer Loyalty\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Improve customer loyalty on interactions across the journey\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/enlighten-ai\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Transform CX with AI\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Identify behaviors that drive frictionless customer experiences\"}]]}]}],[\"$\",\"li\",\"4\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/drive-digital-transformation\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Drive Digital Transformation\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Integrate digital technology at the center of CX\"}]]}]}]]}]]}]\n111:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/call-center-software\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\","])</script><script>self.__next_f.push([1,"\"dangerouslySetInnerHTML\":{\"__html\":\"Call Center Software\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Empower agents to provide better experiences\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/increase-operational-efficiency\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Increase Operational Efficiency\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Leverage AI and automation to increase agent retention\"}]]}]}],[\"$\",\"li\",\"2\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/move-to-the-cloud\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Move to the Cloud\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Elevate experiences by moving operations to the cloud\"}]]}]}],[\"$\",\"li\",\"3\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/improve-compliance\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Improve Compliance\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Protect your consumers with pre-built compliance solutions\"}]]}]}],[\"$\",\"li\",\"4\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/solutions/proactive-customer-engagement\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Proactive Customer Engagement\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Elevate customer satisfaction with proactive conversational AI\"}]]}]}]]}]]}]\n112:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"https://cxexchange.niceincontact.com/en-US/home\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"CXexchange Marketplace\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Discover"])</script><script>self.__next_f.push([1," partner solutions to extend capabilities on our platform\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/cxone-hubs-integration-made-easy\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Pre-Built Integrations\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Seamlessly connect your business systems with our platform\"}]]}]}]]}]]}]\n113:[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-inner-col-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"\"}}],[\"$\",\"ul\",null,{\"children\":[[\"$\",\"li\",\"0\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/products/integrations-developer-tools-apis\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Developer Tools \u0026amp; APIs\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Endless customization options with RESTful APIs and robust SDKs\"}]]}]}],[\"$\",\"li\",\"1\",{\"children\":[\"$\",\"a\",null,{\"href\":\"/partners\",\"children\":[[\"$\",\"p\",null,{\"className\":\"header-nav-item-title\",\"dangerouslySetInnerHTML\":{\"__html\":\"Partner Ecosystem\"}}],[\"$\",\"p\",null,{\"className\":\"header-nav-item-description\",\"children\":\"Embark on a journey of shared success and collaboration\"}]]}]}]]}]]}]\n"])</script><div hidden id="S:0"><li class="header-nav-dropdown"><a href="/platform" data-text="Platform">Platform</a><div class="header-nav-columns"><div class="header-nav-columns-inner"><template id="B:6"></template></div></div></li></div><script>$RC=function(b,c,e){c=document.getElementById(c);c.parentNode.removeChild(c);var a=document.getElementById(b);if(a){b=a.previousSibling;if(e)b.data="$!",a.setAttribute("data-dgst",e);else{e=b.parentNode;a=b.nextSibling;var f=0;do{if(a&&8===a.nodeType){var d=a.data;if("/$"===d)if(0===f)break;else f--;else"$"!==d&&"$?"!==d&&"$!"!==d||f++}d=a.nextSibling;e.removeChild(a);a=d}while(a);for(;c.firstChild;)e.insertBefore(c.firstChild,a);b.data="$"}b._reactRetry&&b._reactRetry()}};$RC("B:0","S:0")</script><div hidden id="S:1"><li class="header-nav-dropdown"><a href="/products" data-text="Products">Products</a><div class="header-nav-columns"><div class="header-nav-columns-inner"><template id="B:7"></template></div></div></li></div><script>$RC("B:1","S:1")</script><div hidden id="S:2"><li class="header-nav-dropdown"><a href="/solutions" data-text="Solutions">Solutions</a><div class="header-nav-columns"><div class="header-nav-columns-inner"><template id="B:8"></template></div></div></li></div><script>$RC("B:2","S:2")</script><div hidden id="S:3"><li class="header-nav-dropdown"><a href="/services" data-text="Services">Services</a><div class="header-nav-columns"><div class="header-nav-columns-inner"><template id="B:9"></template></div></div></li></div><script>$RC("B:3","S:3")</script><div hidden id="S:4"><li class="header-nav-dropdown"><a href="/resources" data-text="Resources">Resources</a><div class="header-nav-columns"><div class="header-nav-columns-inner"><template id="B:a"></template></div></div></li></div><script>$RC("B:4","S:4")</script><div hidden id="S:5"><li class="header-nav-dropdown"><a href="/company/about-us" data-text="Company">Company</a><div class="header-nav-columns"><div class="header-nav-columns-inner"><template id="B:b"></template></div></div></li></div><script>$RC("B:5","S:5")</script><link rel="preload" as="image" href="https://resources.nice.com/wp-content/uploads/2024/11/News-and-events-thumbnail-877x364-2.jpg"/><link rel="preload" as="image" href="https://resources.nice.com/wp-content/uploads/2024/11/Gartner-MQ-2024-News-877x364-2.jpg"/><link rel="preload" as="image" href="https://resources.nice.com/wp-content/uploads/2024/10/HP-Latest-News-Interactions-2025-877x364-1.jpg"/><div hidden id="S:6"><div class="header-nav-menu-section" data-columns="3"><div><div class="header-nav-inner-grid"><template id="B:c"></template><template id="B:d"></template><template id="B:e"></template></div></div><div class="header-nav-inner-resource"><figure><img src="https://resources.nice.com/wp-content/uploads/2024/11/News-and-events-thumbnail-877x364-2.jpg" alt=""/></figure><p class="header-nav-inner-resource-title">Achieve it all with CXone Mpower.</p><p class="header-nav-inner-resource-description">Move beyond traditional inbound customer service into proactive, AI-powered experiences. Complete end-to-end automation of customer service workflows with NICE CXone Mpower.</p><p><a href="/cxone-mpower" class="blue-arrow-link">Learn more</a></p></div></div></div><script>$RC("B:6","S:6")</script><div hidden id="S:7"><div class="header-nav-promo"><ul><template id="B:f"></template><template id="B:10"></template><template id="B:11"></template><template id="B:12"></template><template id="B:13"></template><template id="B:14"></template><template id="B:15"></template></ul></div></div><script>$RC("B:7","S:7")</script><div hidden id="S:8"><div class="header-nav-promo"><ul><template id="B:16"></template><template id="B:17"></template><template id="B:18"></template></ul></div></div><script>$RC("B:8","S:8")</script><div hidden id="S:9"><div class="header-nav-menu-section" data-columns="3"><div><div class="header-nav-inner-grid"><template id="B:19"></template><template id="B:1a"></template><template id="B:1b"></template></div></div><div class="header-nav-inner-resource"><figure><img src="https://resources.nice.com/wp-content/uploads/2024/11/Gartner-MQ-2024-News-877x364-2.jpg" alt=""/></figure><p class="header-nav-inner-resource-title">Make the smartest buying decision with the latest Gartner analysis</p><p class="header-nav-inner-resource-description">NICE has been named a Gartner® Magic Quadrant™ Leader for Contact Center as a Service for the 10th consecutive year and is positioned furthest on Completeness of Vision.</p><p><a href="https://get.nice.com/gartnermq2024" class="blue-arrow-link">Get report</a></p></div></div></div><script>$RC("B:9","S:9")</script><div hidden id="S:a"><div class="header-nav-menu-section" data-columns="3"><div><div class="header-nav-inner-grid"><template id="B:1c"></template><template id="B:1d"></template><template id="B:1e"></template></div></div></div></div><script>$RC("B:a","S:a")</script><div hidden id="S:b"><div class="header-nav-menu-section" data-columns="3"><div><div class="header-nav-inner-grid"><template id="B:1f"></template><template id="B:20"></template><template id="B:21"></template></div></div><div class="header-nav-inner-resource"><figure><img src="https://resources.nice.com/wp-content/uploads/2024/10/HP-Latest-News-Interactions-2025-877x364-1.jpg" alt=""/></figure><p class="header-nav-inner-resource-title">Join us at the Largest CX Event of the Year!</p><p class="header-nav-inner-resource-description">Registration is open! Interactions 2025: June 16-18, 2025. Aria Hotel, Las Vegas</p><p><a href="https://www.nice.com/websites/interactions/" class="blue-arrow-link">Register now</a></p></div></div></div><script>$RC("B:b","S:b")</script><div hidden id="S:c"><div><p class="header-nav-inner-col-title">CXone Mpower Platform</p><ul><li><a href="/platform/workflows"><p class="header-nav-item-title">Workflows</p><p class="header-nav-item-description">Automate every service workflow</p></a></li><li><a href="/platform/agents"><p class="header-nav-item-title">Agents</p><p class="header-nav-item-description">Maximize agent performance</p></a></li><li><a href="/platform/knowledge"><p class="header-nav-item-title">Knowledge</p><p class="header-nav-item-description">Centralize data and knowledge</p></a></li></ul></div></div><script>$RC("B:c","S:c")</script><div hidden id="S:d"><div><p class="header-nav-inner-col-title">Customer Service Automation</p><ul><li><a href="/platform/platform-overview"><p class="header-nav-item-title">Platform Overview</p><p class="header-nav-item-description">Complete AI platform for customer service automation</p></a></li><li><a href="/company/trust-center"><p class="header-nav-item-title">Trust & Compliance</p><p class="header-nav-item-description">Ensure secure, reliable, and compliant customer service operations</p></a></li><li><a href="https://cxexchange.niceincontact.com"><p class="header-nav-item-title">CXexchange Marketplace</p><p class="header-nav-item-description">Discover partner solutions to extend capabilities on our platform</p></a></li></ul></div></div><script>$RC("B:d","S:d")</script><div hidden id="S:e"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/cxone-hubs-integration-made-easy"><p class="header-nav-item-title">Integrations & Hubs</p><p class="header-nav-item-description">Seamlessly connect your business systems</p></a></li><li><a href="https://developer.niceincontact.com"><p class="header-nav-item-title">Developer Portal</p><p class="header-nav-item-description">Endless customization options with RESTful APIs and robust SDKs</p></a></li><li><a href="/clubs"><p class="header-nav-item-title">User Communities</p><p class="header-nav-item-description">Collaborate, learn, and share best practices for customer service excellence</p></a></li></ul></div></div><script>$RC("B:e","S:e")</script><div hidden id="S:19"><div><p class="header-nav-inner-col-title">Professional Services</p><ul><li><a href="/services/professional-services"><p class="header-nav-item-title">Professional Services</p><p class="header-nav-item-description">Industry-leading expertise, tools and know-how</p></a></li><li><a href="https://cxexchange.niceincontact.com/en-US/home"><p class="header-nav-item-title">Implementation Partners</p><p class="header-nav-item-description">NICE-certified implementation partners</p></a></li><li><a href="/services/business-consulting"><p class="header-nav-item-title">Business Consulting</p><p class="header-nav-item-description">Your partner for successful transformation</p></a></li></ul></div></div><script>$RC("B:19","S:19")</script><div hidden id="S:1a"><div><p class="header-nav-inner-col-title">Training</p><ul><li><a href="/resources/call-center-training"><p class="header-nav-item-title">Self-Led Training</p><p class="header-nav-item-description">Professionally developed training courses</p></a></li><li><a href="/services/training-and-education"><p class="header-nav-item-title">Contact Center Training</p><p class="header-nav-item-description">Tailored education delivered by CX experts</p></a></li></ul></div></div><script>$RC("B:1a","S:1a")</script><div hidden id="S:1b"><div><p class="header-nav-inner-col-title">Support & Assistance</p><ul><li><a href="/services/customer-support"><p class="header-nav-item-title">Customer Support</p><p class="header-nav-item-description">Global support you can depend on</p></a></li></ul></div></div><script>$RC("B:1b","S:1b")</script><div hidden id="S:1c"><div><p class="header-nav-inner-col-title">Knowledge Base</p><ul><li><a href="/resources"><p class="header-nav-item-title">All Resources</p><p class="header-nav-item-description">Whitepapers, datasheets, demos and more</p></a></li><li><a href="/resources/analyst-perspectives"><p class="header-nav-item-title">Analyst Perspectives</p><p class="header-nav-item-description">Contact center reports from third party analysis</p></a></li><li><a href="/glossary"><p class="header-nav-item-title">Terms Glossary</p><p class="header-nav-item-description">Detailed descriptions of industry-related terms</p></a></li><li><a href="/faq"><p class="header-nav-item-title">FAQs</p><p class="header-nav-item-description">Contact center focused frequently asked questions</p></a></li><li><a href="/info"><p class="header-nav-item-title">Guides</p><p class="header-nav-item-description">Expert insights for superior CX</p></a></li></ul></div></div><script>$RC("B:1c","S:1c")</script><div hidden id="S:1d"><div><p class="header-nav-inner-col-title">Learning & Insights</p><ul><li><a href="/on-demand-webinars"><p class="header-nav-item-title">On-Demand Webinars</p><p class="header-nav-item-description">Browse our extensive webinar catalog</p></a></li><li><a href="/interactive-product-tours"><p class="header-nav-item-title">Interactive Product Tours</p><p class="header-nav-item-description">Explore the complete platform with our self-guided demos</p></a></li><li><a href="/blog"><p class="header-nav-item-title">Blog</p><p class="header-nav-item-description">CX industry guidance by contact center experts</p></a></li><li><a href="/resources/why-nice-the-room-where-it-happened-video-series"><p class="header-nav-item-title">Why NICE? Video Series</p><p class="header-nav-item-description">Step Inside The Room Where It Happened to see CX AI in action</p></a></li></ul></div></div><script>$RC("B:1d","S:1d")</script><div hidden id="S:1e"><div><p class="header-nav-inner-col-title">Community</p><ul><li><a href="/events"><p class="header-nav-item-title">Events</p><p class="header-nav-item-description">Upcoming events and webinars</p></a></li><li><a href="/customer-stories"><p class="header-nav-item-title">Customer Stories</p><p class="header-nav-item-description">Our customer's success is paramount. Read case studies about real CX transformation</p></a></li><li><a href="/clubs"><p class="header-nav-item-title">NICE Clubs</p><p class="header-nav-item-description">Collaborate, learn, and share best practices for customer service excellence</p></a></li></ul></div></div><script>$RC("B:1e","S:1e")</script><div hidden id="S:1f"><div><p class="header-nav-inner-col-title">Company</p><ul><li><a href="/company/about-us"><p class="header-nav-item-title">About Us</p><p class="header-nav-item-description">Powering seamless cloud experiences</p></a></li><li><a href="/company/investors"><p class="header-nav-item-title">Investors</p><p class="header-nav-item-description">Investors relations, reports and filings</p></a></li><li><a href="/company/global-locations"><p class="header-nav-item-title">Global Offices</p><p class="header-nav-item-description">Interactive map of locations worldwide</p></a></li><li><a href="/careers"><p class="header-nav-item-title">Careers</p><p class="header-nav-item-description">View job openings and learn about our culture</p></a></li><li><a href="/company/market-leadership"><p class="header-nav-item-title">NICE Leadership</p><p class="header-nav-item-description">Meet our global leadership and executive team</p></a></li></ul></div></div><script>$RC("B:1f","S:1f")</script><div hidden id="S:20"><div><p class="header-nav-inner-col-title">News & Media</p><ul><li><a href="/events"><p class="header-nav-item-title">Events</p><p class="header-nav-item-description">Upcoming events and webinars</p></a></li><li><a href="/press-releases"><p class="header-nav-item-title">Press Releases</p><p class="header-nav-item-description">Find the latest updates from NICE</p></a></li><li><a href="/company/media-center"><p class="header-nav-item-title">Media Center</p><p class="header-nav-item-description">Media contacts and resources</p></a></li></ul></div></div><script>$RC("B:20","S:20")</script><div hidden id="S:21"><div><p class="header-nav-inner-col-title">Corporate Governance</p><ul><li><a href="/company/trust-center"><p class="header-nav-item-title">NICE Trust Center</p><p class="header-nav-item-description">Securing your trust with every interaction</p></a></li><li><a href="/company/market-leadership"><p class="header-nav-item-title">Market Leadership</p><p class="header-nav-item-description">Discover why NICE is the market leader</p></a></li><li><a href="/company/corporate-responsibility"><p class="header-nav-item-title">Corporate Responsibility</p><p class="header-nav-item-description">In a world where you can be anything, be NICE</p></a></li></ul></div></div><script>$RC("B:21","S:21")</script><div hidden id="S:f"><li class="active"><p class="header-nav-item-title arrowed">AI for Customer Experience</p><template id="B:22"></template></li></div><script>$RC("B:f","S:f")</script><div hidden id="S:10"><li class=""><p class="header-nav-item-title arrowed">Digital & Self Service</p><template id="B:23"></template></li></div><script>$RC("B:10","S:10")</script><div hidden id="S:11"><li class=""><p class="header-nav-item-title arrowed">Journey Orchestration & Routing</p><template id="B:24"></template></li></div><script>$RC("B:11","S:11")</script><div hidden id="S:12"><li class=""><p class="header-nav-item-title arrowed">Workforce Engagement & Management</p><template id="B:25"></template></li></div><script>$RC("B:12","S:12")</script><div hidden id="S:13"><li class=""><p class="header-nav-item-title arrowed">CX Analytics</p><template id="B:26"></template></li></div><script>$RC("B:13","S:13")</script><div hidden id="S:14"><li class=""><p class="header-nav-item-title arrowed">Agent Assist</p><template id="B:27"></template></li></div><script>$RC("B:14","S:14")</script><div hidden id="S:15"><li class=""><p class="header-nav-item-title arrowed">Open Cloud Platform</p><template id="B:28"></template></li></div><script>$RC("B:15","S:15")</script><div hidden id="S:16"><li class="active"><p class="header-nav-item-title arrowed">By Industry</p><template id="B:29"></template></li></div><script>$RC("B:16","S:16")</script><div hidden id="S:17"><li class=""><p class="header-nav-item-title arrowed">By Business Initiative</p><template id="B:2a"></template></li></div><script>$RC("B:17","S:17")</script><div hidden id="S:18"><li class=""><p class="header-nav-item-title arrowed">Integrations & Custom Solutions</p><template id="B:2b"></template></li></div><script>$RC("B:18","S:18")</script><link rel="preload" as="image" href="https://resources.nice.com/wp-content/uploads/2024/11/Gasrtner_Market_Leadership_877x364.jpg"/><div hidden id="S:22"><div class="header-nav-menu-section" data-columns="3"><div><div class="header-nav-top"><div><p class="header-nav-title">AI for Customer Experience</p><p class="header-nav-item-description">Purpose-built AI for unparalleled CX automation</p></div><div><a href="/platform/cx-ai-overview" class="button-large button-white">Learn more</a></div></div><div class="header-nav-inner-grid"><template id="B:2c"></template><template id="B:2d"></template><template id="B:2e"></template></div></div></div></div><script>$RC("B:22","S:22")</script><div hidden id="S:23"><div class="header-nav-menu-section" data-columns="2"><div><div class="header-nav-top"><div><p class="header-nav-title">Digital & Self Service</p><p class="header-nav-item-description">Friction-free customer experiences driven by conversational AI</p></div><div><a href="/products/digital-and-self-service" class="button-large button-white">Learn more</a></div></div><div class="header-nav-inner-grid"><template id="B:2f"></template><template id="B:30"></template></div></div></div></div><script>$RC("B:23","S:23")</script><div hidden id="S:24"><div class="header-nav-menu-section" data-columns="2"><div><div class="header-nav-top"><div><p class="header-nav-title">Journey Orchestration & Routing</p><p class="header-nav-item-description">Seamless customer journeys across voice and digital channels</p></div><div><a href="/products/orchestration-and-routing" class="button-large button-white">View Products</a></div></div><div class="header-nav-inner-grid"><template id="B:31"></template><template id="B:32"></template></div></div></div></div><script>$RC("B:24","S:24")</script><div hidden id="S:25"><div class="header-nav-menu-section" data-columns="2"><div><div class="header-nav-top"><div><p class="header-nav-title">Workforce Engagement & Management</p><p class="header-nav-item-description">Robust applications to optimize the employee experience (WEM)</p></div><div><a href="/products/workforce-engagement-management" class="button-large button-white">Learn more</a></div></div><div class="header-nav-inner-grid"><template id="B:33"></template><template id="B:34"></template></div></div></div></div><script>$RC("B:25","S:25")</script><div hidden id="S:26"><div class="header-nav-menu-section" data-columns="2"><div><div class="header-nav-top"><div><p class="header-nav-title">CX Analytics</p><p class="header-nav-item-description">Actionable insights to continuously enhance the customer experience</p></div><div><a href="/products/cx-analytics" class="button-large button-white">Learn more</a></div></div><div class="header-nav-inner-grid"><template id="B:35"></template><template id="B:36"></template></div></div></div></div><script>$RC("B:26","S:26")</script><div hidden id="S:27"><div class="header-nav-menu-section" data-columns="2"><div><div class="header-nav-top"><div><p class="header-nav-title">Agent Assist</p><p class="header-nav-item-description">AI-driven tools for real-time agent guidance and coaching</p></div><div><a href="/products/agent-assist" class="button-large button-white">Learn more</a></div></div><div class="header-nav-inner-grid"><template id="B:37"></template><template id="B:38"></template></div></div></div></div><script>$RC("B:27","S:27")</script><div hidden id="S:28"><div class="header-nav-menu-section" data-columns="3"><div><div class="header-nav-top"><div><p class="header-nav-title">Open Cloud Platform</p><p class="header-nav-item-description">Innovative cloud-native foundation to rapidly scale extraordinary CX</p></div><div><a href="/products/open-cloud-platform" class="button-large button-white">Learn more</a></div></div><div class="header-nav-inner-grid"><template id="B:39"></template><template id="B:3a"></template><template id="B:3b"></template></div></div></div></div><script>$RC("B:28","S:28")</script><div hidden id="S:29"><div class="header-nav-menu-section" data-columns="2"><div><div class="header-nav-top"><div><p class="header-nav-title">By Industry</p></div></div><div class="header-nav-inner-grid"><template id="B:3c"></template><template id="B:3d"></template></div></div></div></div><script>$RC("B:29","S:29")</script><div hidden id="S:2a"><div class="header-nav-menu-section" data-columns="2"><div><div class="header-nav-top"><div><p class="header-nav-title">By Business Initiative</p></div></div><div class="header-nav-inner-grid"><template id="B:3e"></template><template id="B:3f"></template></div></div></div></div><script>$RC("B:2a","S:2a")</script><div hidden id="S:2b"><div class="header-nav-menu-section" data-columns="2"><div><div class="header-nav-top"><div><p class="header-nav-title">Integrations & Custom Solutions</p></div></div><div class="header-nav-inner-grid"><template id="B:40"></template><template id="B:41"></template></div></div><div class="header-nav-inner-resource"><figure><img src="https://resources.nice.com/wp-content/uploads/2024/11/Gasrtner_Market_Leadership_877x364.jpg" alt=""/></figure><p class="header-nav-inner-resource-title">91% of customers recommend NICE as a preferred CCaaS vendor</p><p class="header-nav-inner-resource-description">Gartner® named NICE the only Customers’ Choice CCaaS vendor in its 2024 Peer Insights™ “Voice of the Customer for Contact Center as a Service” report.</p><p><a href="https://get.nice.com/gartner-customers-choice-ccaas-gartner-2024.html" class="blue-arrow-link">Get report</a></p></div></div></div><script>$RC("B:2b","S:2b")</script><div hidden id="S:2c"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/enlighten-autopilot"><p class="header-nav-item-title">Enlighten Autopilot</p><p class="header-nav-item-description">Elevate customer self-service with an AI-powered virtual agent</p></a></li><li><a href="/products/enlighten-copilot"><p class="header-nav-item-title">Enlighten Copilot</p><p class="header-nav-item-description">Empower agents and supervisors with powerful AI to drive productivity</p></a></li><li><a href="/products/enlighten-actions"><p class="header-nav-item-title">Enlighten Actions</p><p class="header-nav-item-description">Unlock complex data with generative AI for CX leaders</p></a></li><li><a href="/products/enlighten-autosummary"><p class="header-nav-item-title">Enlighten AutoSummary</p><p class="header-nav-item-description">Automate notetaking with Gen AI to summarize every interaction</p></a></li></ul></div></div><script>$RC("B:2c","S:2c")</script><div hidden id="S:2d"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/ai-routing"><p class="header-nav-item-title">Enlighten AI Routing</p><p class="header-nav-item-description">Match customers to their perfect agent for improved business results</p></a></li><li><a href="/products/enlighten-ai-complaint-management"><p class="header-nav-item-title">Enlighten AI for Complaint Management</p><p class="header-nav-item-description">Protect your organization from reputational and financial risks</p></a></li><li><a href="/products/enlighten-ai-for-sales-effectiveness"><p class="header-nav-item-title">Enlighten AI for Sales Effectiveness</p><p class="header-nav-item-description">Increase conversion rates and grow revenue with real-time analysis</p></a></li></ul></div></div><script>$RC("B:2d","S:2d")</script><div hidden id="S:2e"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/experience-optimization-enlighten-xo"><p class="header-nav-item-title">Experience Optimization (Enlighten XO)</p><p class="header-nav-item-description">Learn from all interactions with AI that builds smart self-service</p></a></li><li><a href="/products/enlighten-ai-customer-satisfaction-csat"><p class="header-nav-item-title">Enlighten AI for Customer Satisfaction (CSAT)</p><p class="header-nav-item-description">Gain insights on agent soft-skill behaviors on every interaction</p></a></li></ul></div></div><script>$RC("B:2e","S:2e")</script><div hidden id="S:2f"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/enlighten-autopilot"><p class="header-nav-item-title">Enlighten Autopilot</p><p class="header-nav-item-description">Elevate self-service experiences with an AI-powered virtual agent that guides customers</p></a></li><li><a href="/products/conversational-ai-and-chatbots"><p class="header-nav-item-title">Conversational AI & Chatbots</p><p class="header-nav-item-description">Engage customers with AI-powered intelligent virtual agents and chatbots that converse naturally</p></a></li><li><a href="/products/knowledge-management"><p class="header-nav-item-title">Knowledge Management</p><p class="header-nav-item-description">Meet customers with knowledge and ensure they receive the right content, wherever they are</p></a></li><li><a href="/products/proactive-conversational-ai"><p class="header-nav-item-title">Proactive Conversational AI</p><p class="header-nav-item-description">Keep customers engaged in conversation from onboarding to installation, service, and retention</p></a></li></ul></div></div><script>$RC("B:2f","S:2f")</script><div hidden id="S:30"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/web-and-mobile-engagement"><p class="header-nav-item-title">Web & Mobile Engagement</p><p class="header-nav-item-description">Remove friction across the digital journey by proactively delivering the right guidance at the right time</p></a></li><li><a href="/products/interactive-voice-response-ivr"><p class="header-nav-item-title">Interactive Voice Response (IVR)</p><p class="header-nav-item-description">Accelerate resolution, improve routing efficiency and cut costs with AI boosted voice self-service</p></a></li><li><a href="/products/experience-optimization-enlighten-xo"><p class="header-nav-item-title">Experience Optimization (Enlighten XO)</p><p class="header-nav-item-description">Optimize digital CX by learning from all interactions with AI that mirrors top agents to build smart self-service</p></a></li></ul></div></div><script>$RC("B:30","S:30")</script><div hidden id="S:31"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/enlighten-actions"><p class="header-nav-item-title">Enlighten Actions</p><p class="header-nav-item-description">Unlock complex data with generative AI for CX leaders</p></a></li><li><a href="/products/omnichannel-routing"><p class="header-nav-item-title">Omnichannel Routing</p><p class="header-nav-item-description">Connect customers to the ideal resource, the smart way</p></a></li><li><a href="/products/ai-routing"><p class="header-nav-item-title">Enlighten AI Routing</p><p class="header-nav-item-description">Match every customer to their perfect agent with AI that delivers personalized experiences and improves results</p></a></li></ul></div></div><script>$RC("B:31","S:31")</script><div hidden id="S:32"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/proactive-dialer"><p class="header-nav-item-title">Proactive Dialer</p><p class="header-nav-item-description">Generate more revenue, minimize hang-ups, proactively connect to reduce friction in the customer experience</p></a></li><li><a href="/products/digital-voice-channels"><p class="header-nav-item-title">Digital & Voice Channels</p><p class="header-nav-item-description">Meet consumers in their preferred channel, provide frictionless experiences, maintain context throughout</p></a></li><li><a href="/products/social-chat-and-messaging"><p class="header-nav-item-title">Social, Chat & Messaging</p><p class="header-nav-item-description">Engage website visitors in conversations on their channel of choice</p></a></li></ul></div></div><script>$RC("B:32","S:32")</script><div hidden id="S:33"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/workforce-management"><p class="header-nav-item-title">Workforce Management</p><p class="header-nav-item-description">Anticipate business demands with smarter, AI-based forecasting that keeps SLAs up and costs down</p></a></li><li><a href="/products/quality-management"><p class="header-nav-item-title">Quality Management</p><p class="header-nav-item-description">Deliver better customer experiences through streamlined processes and actionable, AI-based feedback</p></a></li><li><a href="/products/performance-management"><p class="header-nav-item-title">Performance Management</p><p class="header-nav-item-description">Meet your organizational goals while engaging employees through personal coaching and gamification</p></a></li><li><a href="/products/interaction-recording-and-management"><p class="header-nav-item-title">Interaction Recording & Management</p><p class="header-nav-item-description">Capture your omnichannel interactions, meet your contact center’s regulatory needs and drive better performance</p></a></li></ul></div></div><script>$RC("B:33","S:33")</script><div hidden id="S:34"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/supervisor-workspace"><p class="header-nav-item-title">Supervisor Workspace</p><p class="header-nav-item-description">Turbocharge supervisors to make agile decisions, streamline workflows and improve performance</p></a></li><li><a href="/products/reporting"><p class="header-nav-item-title">Dashboard & Reporting</p><p class="header-nav-item-description">Gain a full operational picture of your contact center, with enhanced visualization of real-time and historical insights</p></a></li><li><a href="/products/desktop-and-process-analytics"><p class="header-nav-item-title">Automated Agent Augmentation</p><p class="header-nav-item-description">Automatically detect automation opportunities, and effortlessly build automation processes as needed</p></a></li><li><a href="/products/playvox"><p class="header-nav-item-title">Playvox by NICE</p><p class="header-nav-item-description">Seamlessly integrate with CRMs to efficiently manage your workforce</p></a></li></ul></div></div><script>$RC("B:34","S:34")</script><div hidden id="S:35"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/experience-optimization-enlighten-xo"><p class="header-nav-item-title">Experience Optimization (Enlighten XO)</p><p class="header-nav-item-description">Optimize digital CX by learning from all interactions with AI that mirrors top agents to build smart self-service</p></a></li><li><a href="/products/enlighten-actions"><p class="header-nav-item-title">Enlighten Actions</p><p class="header-nav-item-description">Unlock complex data with generative AI for CX leaders</p></a></li><li><a href="/products/reporting"><p class="header-nav-item-title">Dashboard & Reporting</p><p class="header-nav-item-description">Gain a full operational picture of your contact center, with enhanced visualization of real-time and historical insights</p></a></li></ul></div></div><script>$RC("B:35","S:35")</script><div hidden id="S:36"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/feedback-management"><p class="header-nav-item-title">Feedback Management</p><p class="header-nav-item-description">Discover actionable insights from omnichannel customer feedback to improve customer satisfaction</p></a></li><li><a href="/products/interaction-analytics"><p class="header-nav-item-title">Interactions Analytics</p><p class="header-nav-item-description">Analyze every interaction to understand operational trends and agent performance</p></a></li><li><a href="/products/desktop-and-process-analytics"><p class="header-nav-item-title">Desktop & Process Analytics</p><p class="header-nav-item-description">Understand and confidently select the processes that will contribute most to your performance success</p></a></li></ul></div></div><script>$RC("B:36","S:36")</script><div hidden id="S:37"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/omnichannel-agent-desktop"><p class="header-nav-item-title">Omnichannel Agent Desktop</p><p class="header-nav-item-description">A unified agent workspace provides everything agents need to handle all interactions</p></a></li><li><a href="/products/agent-assist-hub"><p class="header-nav-item-title">Agent Assist Hub</p><p class="header-nav-item-description">Easily integrate applications that help turn every one of your agents into a customer service superstar</p></a></li><li><a href="/products/real-time-interaction-guidance"><p class="header-nav-item-title">Real-Time Guidance</p><p class="header-nav-item-description">Helps agents understand where they can improve their behaviors in real-time to boost customer satisfaction</p></a></li></ul></div></div><script>$RC("B:37","S:37")</script><div hidden id="S:38"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/enlighten-autosummary"><p class="header-nav-item-title">Enlighten AutoSummary</p><p class="header-nav-item-description">Automate agent notetaking with the power of generative AI to summarize every interaction</p></a></li><li><a href="/products/knowledge-management"><p class="header-nav-item-title">Knowledge Management</p><p class="header-nav-item-description">Your customer’s journey begins with a search. Meet them with knowledge and ensure they receive the right content</p></a></li></ul></div></div><script>$RC("B:38","S:38")</script><div hidden id="S:39"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/security-and-compliance"><p class="header-nav-item-title">Security & Compliance</p><p class="header-nav-item-description">Secure your data and enjoy industry-leading guaranteed uptime</p></a></li><li><a href="/products/resiliency-and-reliability"><p class="header-nav-item-title">Resiliency & Reliability</p><p class="header-nav-item-description">Keep your contact center up and running with dynamic elasticity</p></a></li><li><a href="https://cxexchange.niceincontact.com"><p class="header-nav-item-title">CXexchange Marketplace</p><p class="header-nav-item-description">Discover partner solutions to extend capabilities on our platform</p></a></li><li><a href="/products/integrations-developer-tools-apis"><p class="header-nav-item-title">Developer Tools & APIs</p><p class="header-nav-item-description">Endless customization options with RESTful APIs and robust SDKs</p></a></li></ul></div></div><script>$RC("B:39","S:39")</script><div hidden id="S:3a"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/integrations-developer-tools-apis"><p class="header-nav-item-title">Pre-Built Integrations</p><p class="header-nav-item-description">Increase value with pre-integrated applications, UCaaS and CRM adapters</p></a></li><li><a href="/products/fedramp"><p class="header-nav-item-title">FedRAMP</p><p class="header-nav-item-description">Give your government agency the tools to act smarter and respond faster</p></a></li><li><a href="/products/voice-as-a-service"><p class="header-nav-item-title">Voice as a Service (VaaS)</p><p class="header-nav-item-description">Connect agents and customers with cloud-optimized voice &amp; data services</p></a></li></ul></div></div><script>$RC("B:3a","S:3a")</script><div hidden id="S:3b"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="https://www.elevateai.com"><p class="header-nav-item-title">Elevate AI</p><p class="header-nav-item-description">Improve your customer conversations with accurate STT transcription</p></a></li><li><a href="/products/multipath-to-cxone"><p class="header-nav-item-title">Multipath to CXone</p><p class="header-nav-item-description">Connect vital enterprise infrastructure to our cloud gradually and safely </p></a></li><li><a href="/products/unified-communications-as-a-service-ucaas"><p class="header-nav-item-title">Unified Communications as a Service (UCaaS)</p><p class="header-nav-item-description">Unify your contact center with the rest of the organization</p></a></li></ul></div></div><script>$RC("B:3b","S:3b")</script><div hidden id="S:3c"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/solutions/healthcare"><p class="header-nav-item-title">Healthcare</p><p class="header-nav-item-description">Healthy patient experiences</p></a></li><li><a href="/solutions/retail"><p class="header-nav-item-title">Retail</p><p class="header-nav-item-description">Delight customers where they shop</p></a></li><li><a href="/solutions/financial-services"><p class="header-nav-item-title">Financial Services</p><p class="header-nav-item-description">Customer experiences that count</p></a></li><li><a href="/solutions/insurance"><p class="header-nav-item-title">Insurance</p><p class="header-nav-item-description">Secure policyholder experiences</p></a></li></ul></div></div><script>$RC("B:3c","S:3c")</script><div hidden id="S:3d"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/solutions/telecommunications"><p class="header-nav-item-title">Telecom</p><p class="header-nav-item-description">CX for Telecommunications</p></a></li><li><a href="/solutions/travel-and-hospitality"><p class="header-nav-item-title">Travel & Hospitality</p><p class="header-nav-item-description">Boost traveler and guest loyalty</p></a></li><li><a href="/solutions/government"><p class="header-nav-item-title">Government</p><p class="header-nav-item-description">Elevate citizen trust</p></a></li><li><a href="/solutions/business-process-outsourcers"><p class="header-nav-item-title">BPO</p><p class="header-nav-item-description">Business Process Outsourcers</p></a></li></ul></div></div><script>$RC("B:3d","S:3d")</script><div hidden id="S:3e"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/solutions/grow-revenues"><p class="header-nav-item-title">Grow Revenue</p><p class="header-nav-item-description">Boost conversions and win rates to accelerate growth</p></a></li><li><a href="/solutions/employee-engagement"><p class="header-nav-item-title">Engage & Empower Employees</p><p class="header-nav-item-description">Create a workplace of truly engaged employees</p></a></li><li><a href="/solutions/boost-customer-loyalty"><p class="header-nav-item-title">Boost Customer Loyalty</p><p class="header-nav-item-description">Improve customer loyalty on interactions across the journey</p></a></li><li><a href="/products/enlighten-ai"><p class="header-nav-item-title">Transform CX with AI</p><p class="header-nav-item-description">Identify behaviors that drive frictionless customer experiences</p></a></li><li><a href="/solutions/drive-digital-transformation"><p class="header-nav-item-title">Drive Digital Transformation</p><p class="header-nav-item-description">Integrate digital technology at the center of CX</p></a></li></ul></div></div><script>$RC("B:3e","S:3e")</script><div hidden id="S:3f"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/solutions/call-center-software"><p class="header-nav-item-title">Call Center Software</p><p class="header-nav-item-description">Empower agents to provide better experiences</p></a></li><li><a href="/solutions/increase-operational-efficiency"><p class="header-nav-item-title">Increase Operational Efficiency</p><p class="header-nav-item-description">Leverage AI and automation to increase agent retention</p></a></li><li><a href="/solutions/move-to-the-cloud"><p class="header-nav-item-title">Move to the Cloud</p><p class="header-nav-item-description">Elevate experiences by moving operations to the cloud</p></a></li><li><a href="/solutions/improve-compliance"><p class="header-nav-item-title">Improve Compliance</p><p class="header-nav-item-description">Protect your consumers with pre-built compliance solutions</p></a></li><li><a href="/solutions/proactive-customer-engagement"><p class="header-nav-item-title">Proactive Customer Engagement</p><p class="header-nav-item-description">Elevate customer satisfaction with proactive conversational AI</p></a></li></ul></div></div><script>$RC("B:3f","S:3f")</script><div hidden id="S:40"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="https://cxexchange.niceincontact.com/en-US/home"><p class="header-nav-item-title">CXexchange Marketplace</p><p class="header-nav-item-description">Discover partner solutions to extend capabilities on our platform</p></a></li><li><a href="/products/cxone-hubs-integration-made-easy"><p class="header-nav-item-title">Pre-Built Integrations</p><p class="header-nav-item-description">Seamlessly connect your business systems with our platform</p></a></li></ul></div></div><script>$RC("B:40","S:40")</script><div hidden id="S:41"><div><p class="header-nav-inner-col-title"></p><ul><li><a href="/products/integrations-developer-tools-apis"><p class="header-nav-item-title">Developer Tools & APIs</p><p class="header-nav-item-description">Endless customization options with RESTful APIs and robust SDKs</p></a></li><li><a href="/partners"><p class="header-nav-item-title">Partner Ecosystem</p><p class="header-nav-item-description">Embark on a journey of shared success and collaboration</p></a></li></ul></div></div><script>$RC("B:41","S:41")</script></body></html></body></html>