Share work, collections, and knowledge across the institution and beyond

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This disables all searchboxes //except the last one. coveo doesn't support instantiating multiple global //search boxes on the same page. $('body').find('.oclc-coveo-search:not(:last)').remove(); var searchResultsPage = $('#resultsPagePath').val(); var accessTokenVal = $('#accessToken').val(); var searchUrlVal = $('#searchUrl').val(); var searchWordVal = $('#searchWord').val(); document.addEventListener("DOMContentLoaded", function() { Coveo.SearchEndpoint.endpoints["default"] = new Coveo.SearchEndpoint({ restUri: searchUrlVal, accessToken: accessTokenVal }); var root = Coveo.$$(document).find("#searchbox"); if ("" != searchResultsPage && null != searchResultsPage) { Coveo.initSearchbox(root, searchResultsPage, { Searchbox: { placeholder: searchWordVal } }); } }); </script> </div> </section> </div> </header> </div> <div class="customjavascript section"> <style> /* TEMP - delete after 2024-09-02 */ .header__top .globallogo img { height: 2.5rem; max-width: 100%; } @media screen and (min-width: 576px) { .hide-desktop { display: none !important; } } .header__bottom { align-items: end; position: relative; justify-content: space-between; } .header__top, .header__bottom { display: flex; flex-flow: row wrap; gap: 1rem; } /* End TEMP */ </style></div> </div> </div> </div> <div id="main-content" class="cont-page mod"> <div class="parsys_column interior-content"> <div class="parsys_column home-content-c0"> <div class="cont-page mod crumbs-tools"> <div class="breadcrumb"></div> </div> <div class="page-content no-nav"> <div class="par parsys"><div class="memberstory parbase section"> <div class="text parbase section"> <p class="library-name">McGill University</p> <h1 class="story-title">Share work, collections, and knowledge across the institution and beyond</h1> </div> </div> <div class="videotranslation parbase section"> <div class="par video-container "> <iframe aria-label="Sharing knowledge across the university to free up staff time" src="https://www.youtube-nocookie.com/embed/oc0YY527Ets?enablejsapi=1&rel=0&modestbranding=1" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div></div> <div class="parsyscolumncontrol section"> <div class="parsys_column cq-colctrl-lt2-r"> <div class="parsys_column cq-colctrl-lt2-r-c0"> <div class="col0 parsys"><div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="parsyscolumncontrol section"> <div class="parsys_column cq-colctrl-lt6"> <div class="parsys_column cq-colctrl-lt6-c0"> <div class="col0 parsys"><div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <a href="https://www.mcgill.ca/library/"><img src="/content/marketing/publish/en_us/member-stories/mcgill-wms/_jcr_content/par/parsyscolumncontrol_1/col0/highlightbox_4f6/highlightbox/parsyscolumncontrol_/col0/image_158f.img.png/1683555234668.png" alt="McGill University logo" title="McGill University logo" class="cq-dd-image"></a> <figcaption> <div class="img-caption"></div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div> <div class="parsys_column cq-colctrl-lt6-c1"> <div class="col1 parsys"><div class="text parbase section"> <p><span class="text-gray text-large">"Our staff feel like WorldShare Management Services is easier. It's more intuitive, and it's easier to use the system. They didn't need as much training as they thought they might need."</span></p> <p><span class="text-gray text-large"><strong>Joseph Hafner</strong><br /> Associate Dean, Collections Development, McGill University Library</span></p> </div> </div> </div> </div></div> </div> </div>  </div> <div class="text parbase section"> <p><a href="https://www.mcgill.ca/library/" target="_blank" title="McGill Library">McGill Library</a> has used OCLC services, including WorldCat Local and <a href="https://www.oclc.org/en/member-stories/obsolete/mcgill.html" title="Free up time to work on special collections">Contract Cataloging</a>, for many years. But the staff grew frustrated with some of the duplication of effort required to maintain records in their classic catalog, especially for e-resources. As a member of the Bureau de coopération interuniversitaire (<a href="http://www.bci-qc.ca/en/" target="_blank" title="Bureau de coopération interuniversitaire">BCI</a>), a coalition of Québec universities, McGill joined in the search for a new library system that would meet the group’s needs. “We came together at McGill and decided we really liked what we saw with [WorldShare<sup>®</sup> Management Services (<a href="https://www.oclc.org/en/worldshare-management-services.html" title="WorldShare Management Services">WMS</a>)],” said McGill’s Associate Dean of Collection Services, Joseph Hafner. “We liked our experience, and we thought that that was the best choice for us.”</p> <p>The rest of the <a href="https://biblios-uni-qc.org/" title="Quebec University Library Partnership" target="_blank">Québec University Library Partnership</a> selected WMS as a group in March 2019, and McGill went live with WMS in May 2019, right on schedule. “It turned out for [the rest of the group] it was a good choice too,” Joseph said. “A lot of our colleagues in Québec catalog in French … and OCLC had some interesting ways to help them with French name authority files.” Sharing a catalog across BCI helps students and faculty at all these institutions quickly access the information they need, including e-resources. “One library creates an original record on OCLC [WorldCat<sup>®</sup>], and other people can benefit by using it. That same principle works in the knowledge base,” he said. “So you can have true collaboration with your consortium partners or with people that you don't even have a consortium with.” Libraries also share open-access collections, “so it’s a good tool if you want to add open-access resources to your collection and make them discoverable.”</p> </div> <div class="text parbase section"> <p><span class="text-large text-green">“OCLC was really great about finding out answers to our specific questions in our McGill context. And if they didn't know, they got back to us. And that really, really helps to reassure people.”<br /> <strong></strong></span></p> <p><span class="text-large text-green"><strong>Katherine Hanz, Head of Lending and Access Services, McGill Library</strong></span></p> </div> <div class="text parbase section"> <p>To implement WMS, McGill migrated 85,436 patrons, 64,346 loans, and about 4 million items. And yet, as Head of Lending and Access Services Katherine Hanz explained, “It worked just as planned, and there were no issues.” In addition to dedicated staff and OCLC support, Katherine credits the OCLC sandbox with helping the migration. “It was really important for us to have a test instance to work with. And I think that was one of the things that really helped us in having a smooth transition or a smooth migration to WMS.” Clara Turp, Discovery Systems Librarian, noted that, “A migration is a great opportunity to streamline and rethink things,” and the sandbox helped library staff try new policies and procedures prior to launch, giving them time to adjust. “Even if everything works well, it’s still a big change,” Katherine said.</p> <p>The ability to customize workflows and share them across the institution is a welcome change for McGill staff. WMS is a “really a great tool for troubleshooting and for finding creative solutions to different problems,” Clara said. “The APIs [have] allowed us to customize… for example, building a webform that creates patron records in WMS.” This way, the work is shared among staff members and “it’s not one person holding all the knowledge. I like that other people can run reports, people can access service configuration, and they don't need programming skills or all of that. That makes it a very democratic system.”</p> <p>Overall, McGill staff members appreciate that they were able to improve their processes and services while expanding their relationship with OCLC. “OCLC is committed to libraries, is a nonprofit, and works with libraries around the world,” Joseph said. “They've been a good partner for us to be able to do the things that we need to do.” With WMS development and enhancements specifically, “OCLC does the things we would do if we were inventing the system ourselves, but we don’t have the staff to invent it ourselves,” he added. “OCLC has been super great to collaborate with.”</p> </div> </div> </div> <div class="parsys_column cq-colctrl-lt2-r-c1"> <div class="col1 parsys"><div class="text parbase section"> <div class="member-products-used"> <h3>Services used by McGill University</h3> <p><a href="https://www.oclc.org/en/worldshare-management-services.html" title="WorldShare Management Services">WorldShare Management Services</a></p> <p><a href="https://www.oclc.org/en/license-manager.html" title="WorldShare License Manager">WorldShare License Manager</a></p> <p><a href="https://www.oclc.org/en/worldshare-report-designer.html" title="WorldShare Report Designer">WorldShare Report Designer</a></p> <p><a href="https://www.oclc.org/en/collection-evaluation.html" title="WorldShare Collection Evaluation">WorldShare Collection Evaluation</a></p> <p><a href="https://www.oclc.org/en/ezproxy.html" title="EZproxy">EZproxy</a></p> <p><a href="https://www.oclc.org/en/greenglass.html" title="GreenGlass">GreenGlass</a></p> <p><a href="https://www.oclc.org/en/contract-cataloging.html" title="Contract Cataloging">Contract Cataloging</a></p> </div> </div> <div class="text parbase section"> <h3>Location</h3> <ul> <li><span class="text-gray">Montréal, Québec, Canada</span></li> </ul> </div> <div class="text parbase section"> <h3><span class="sidebar-header">Library at a glance</span></h3> <ul> <li><span class="text-gray">Serves more than 40,000 students in addition to faculty and is the busiest and most crowded spot on campus</span></li> <li><span class="text-gray">Offers access to more than 2 million print books, 2 million e-books, and nearly 150,000 print and e-journals</span></li> <li><span class="text-gray">Undertaking the <a href="https://reimagined.library.mcgill.ca/" title="The McGill Library Reimagined" target="_blank">Fiat Lux Library Building Project</a> in association with the university’s 200th anniversary to support technology-based learning, digital scholarship, innovation, and collaboration spaces</span></li> </ul> </div> </div> </div> </div></div> <div class="parsyscolumncontrol section"> <div class="parsys_column cq-colctrl-lt0"> <div class="parsys_column cq-colctrl-lt0-c0"> <div class="col0 parsys"><div class="text parbase section"> <h2 style="border-bottom: 1px dotted #ccc; padding-bottom: 13px;">Related stories</h2> </div> <div class="memberstorylist parbase section"> <div class="list"> <div class="member-story-list "> <div class="member-story"> <a href="https://www.oclc.org/en/member-stories/edge-hill-university.html"> <img src="/content/marketing/publish/en_us/member-stories/edge-hill-university/_jcr_content/par/memberstory_d98d/image.img.jpg/1732040545693.jpg" alt="Edge Hill University in Ormskirk, Lancashire, England"/><br/> <h3 class="member-story-title">Reposition your library to be at the heart of teaching and learning</h3> </a> <div class="member-story-text"><p>Discover how Edge Hill University library made a real difference to teaching and learning with transformed management of course reading lists.</p></div> </div> <div class="member-story"> <a href="https://www.oclc.org/en/member-stories/complutense.html"> <img src="/content/marketing/publish/en_us/member-stories/complutense/_jcr_content/par/memberstory_d98d/image.img.jpg/1732033754596.jpg" alt="Students in the Complutense Biological Library"/><br/> <h3 class="member-story-title">Cooperate and innovate to secure the future of libraries</h3> </a> <div class="member-story-text"><p>Learn how the Complutense University Library participates in global projects to benefit all libraries.</p></div> </div> </div> </div> </div> </div> </div> <div class="parsys_column cq-colctrl-lt0-c1"> <div class="col1 parsys"><div class="text parbase section"> <h2 style="border-bottom: 1px dotted #ccc; padding-bottom: 13px;">Want to learn more?</h2> </div> <div class="text parbase section"> <div class="story-calltoaction"> <p><a href="https://www.oclc.org/en/events/2019/mcgill.html" title="Defining Success with WMS">Hear how McGill defines success with WMS</a></p> <p><a href="https://www.oclc.org/en/worldshare-management-services.html" title="WorldShare Management Services">Learn more about WorldShare Management Services</a></p> <p><a href="https://www.oclc.org/en/member-stories.html" title="Member stories">Read more member stories</a></p> <p><a href="https://www.oclc.org/en/contacts.html" 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