Conversations API

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href="/en-us/messaging" target="_self" data-uuid="c65ba57f-0180-378b-a5a5-4f81c8d14373"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> <p class="navigation-dropdown-link-description"> Send and receive multichannel text and media messages in 180+ countries </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/messaging/channels/sms" target="_self" data-uuid="f2c3345d-3fa1-33d2-ac50-e682e778a0d8">SMS</a> <a href="/en-us/messaging/channels/whatsapp" target="_self" data-uuid="afe9c931-96ed-3c7a-895b-671a04507508">WhatsApp</a> <a href="/en-us/messaging/conversations-api" target="_self" data-uuid="4dc05265-7e3a-37f8-85bb-5f6587fdc22f">Conversations</a> <a href="/en-us/messaging/channels/rcs" target="_self" data-uuid="9e18930c-b023-39e8-b333-75606e8d9231">RCS</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice" target="_self" data-uuid="fbdaf169-d9be-33ff-9a3b-edc7ad68de86"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M25.6264 34.6385L25.659 34.5419L35.4121 7.04017C36.622 3.6285 41.698 4.49252 41.698 8.11013L41.6978 29.4478L44.4808 29.4481C46.6711 29.4481 48.218 31.5627 47.5692 33.6229L47.5372 33.7194L36.7466 64.6588C35.5514 68.0857 30.4551 67.2318 30.4551 63.6046L30.4548 38.8287L28.7099 38.8289C26.5126 38.8289 24.965 36.7018 25.6264 34.6385ZM38.4629 32.6652V8.11013L28.7099 35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 .489-.043.743-.32l28.412-28.368c.403-.404.616-.935.616-1.509V9.312c0-.595-.468-1.062-1.063-1.062H7.313c-.595 0-1.063.467-1.063 1.063V34.11c0 .574.213 1.105.616 1.509l28.369 28.369a1.091 1.091 0 0 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6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> <p class="navigation-dropdown-link-description"> Know your customer and assess identity risk with real-time phone intelligence </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/email-api" target="_self" data-uuid="ae4a1f31-bb99-3afc-a76e-3d73bfd77527"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 47.25 45.225 47.25 42.75V29.25C47.25 26.775 45.225 24.75 42.75 24.75H29.25C26.775 24.75 24.75 22.725 24.75 20.25V6.75C24.75 4.275 26.775 2.25 29.25 2.25Z" class="path-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M42.75 65.75C42.8751 65.75 42.9969 65.7025 43.0997 65.5997C43.2025 65.4969 43.25 65.3751 43.25 65.25V51.75C43.25 51.6249 43.2025 51.5031 43.0997 51.4003C42.9969 51.2975 42.8751 51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 52.0667 10.1293 53.1708 11.6846C53.5427 12.207 53.4827 12.922 53.0292 13.3751L51.2273 15.1785C51.031 15.3759 50.9805 15.6758 51.1014 15.9266C51.2956 16.3387 51.4712 16.7614 51.626 17.1892C51.719 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51.6966 6.5 66.1874C6.5 66.9123 7.08711 67.5 7.81134 67.5H32.7269C33.4512 67.5 34.0382 66.9123 34.0382 66.1874V41.2501C34.0382 40.5252 33.4512 39.9375 32.7269 39.9375ZM63.8582 60.9376C64.5029 60.9429 65.0506 61.4112 65.1564 62.0479C65.3806 63.4306 65.4955 64.8288 65.5 66.2296C65.4746 66.936 64.8949 67.4953 64.1886 67.4947H51.5998C51.2688 67.4917 50.9949 67.2368 50.9677 66.9068C50.3065 60.3387 45.1167 55.1445 38.5545 54.4826C38.2247 54.4555 37.97 54.1812 37.9671 53.8501V41.2501C37.9667 40.5392 38.5317 39.9574 39.2417 39.9375C41.1171 39.9371 42.9872 40.1367 44.8201 40.5334C45.4152 40.6716 45.8363 41.2028 45.8351 41.8143V45.7754C45.8349 46.0542 46.0105 46.3025 46.2731 46.395C47.2649 46.746 48.2293 47.1707 49.158 47.6654C49.4123 47.8017 49.7258 47.7546 49.9291 47.5501L52.6435 44.8619C53.0874 44.418 53.7834 44.3508 54.3038 44.7019C57.3678 46.8439 59.9373 49.6188 61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-1" data-nav-id="1" class="navigation-link" id="navigation-link-1"> Solutions </button> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification & identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts & notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing & promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR & self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 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target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" 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1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-2" data-nav-id="2" class="navigation-link" id="navigation-link-2"> Developers </button> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 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0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" data-uuid="202617e5-93a5-3f8d-a293-5fd07113423d"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/sms" 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class="navigation-dropdown-link-text"> <strong>WhatsApp API</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/sip-trunking" target="_self" data-uuid="9c18aca3-4bad-3cb7-b449-2fb09e0ee6de"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Elastic SIP Trunking</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/verify/api" target="_self" data-uuid="2216d993-093c-32a9-8311-c03d32122ee9"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/serverless/functions-assets/functions" target="_self" data-uuid="cc54ec7e-db8f-3e55-a052-f3c6aa412514"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Functions</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/studio" target="_self" data-uuid="698bf00e-7d9d-36ee-9901-73eb234f7e79"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Studio</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/twilio-cli/quickstart" target="_self" data-uuid="bd2d1990-cd6c-3a5b-8fde-660fa31e84ee"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio CLI</strong> </span> </div> </a> </li> </ul> <div class="button-container small inverse"> <a href="https://www.twilio.com/docs" target="_self" class="button button-secondary">See all docs</a> </div> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" 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35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative 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class="navigation-dropdown-link-description"> Globally-managed multichannel 2FA and passwordless authentication </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/lookup" target="_self" data-uuid="9ddfe08b-e121-3904-99a3-e29de8ba0d43"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 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28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 52.0667 10.1293 53.1708 11.6846C53.5427 12.207 53.4827 12.922 53.0292 13.3751L51.2273 15.1785C51.031 15.3759 50.9805 15.6758 51.1014 15.9266C51.2956 16.3387 51.4712 16.7614 51.626 17.1892C51.719 17.4501 51.9656 17.6245 52.2423 17.625H54.7836C55.4238 17.6251 55.9703 18.0878 56.0767 18.7196C56.416 20.5997 56.416 22.5253 56.0767 24.4054C55.9703 25.0372 55.4238 25.4999 54.7836 25.5001H52.2423C51.9615 25.4951 51.7091 25.6708 51.6155 25.9357C51.4633 26.3628 51.2885 26.7827 51.091 27.1957C50.9701 27.4466 51.0206 27.7464 51.2169 27.9439L53.0239 29.7419C53.476 30.1947 53.5358 30.908 53.1655 31.4299C52.0614 32.9858 50.7042 34.3453 49.1501 35.4513C48.6282 35.8236 47.9139 35.7636 47.4611 35.3096L45.6567 33.5062C45.4595 33.3097 45.1599 33.2593 44.9092 33.3802C44.499 33.5769 44.0789 33.7521 43.6503 33.9053C43.3888 33.9986 43.2145 34.2468 43.2151 34.5248V37.0684C43.2149 37.7091 42.7526 38.2562 42.1214 38.3625C41.1835 38.5289 40.2334 38.6167 39.281 38.6249C38.5567 38.6249 37.9696 38.0375 37.9696 37.3126V28.6316C37.9694 28.4644 38.042 28.3051 38.1684 28.1959C38.2947 28.0864 38.4627 28.0376 38.6279 28.062C38.8448 28.0976 39.0639 28.1187 39.2835 28.125ZM32.7269 39.9375C18.2488 39.9534 6.5159 51.6966 6.5 66.1874C6.5 66.9123 7.08711 67.5 7.81134 67.5H32.7269C33.4512 67.5 34.0382 66.9123 34.0382 66.1874V41.2501C34.0382 40.5252 33.4512 39.9375 32.7269 39.9375ZM63.8582 60.9376C64.5029 60.9429 65.0506 61.4112 65.1564 62.0479C65.3806 63.4306 65.4955 64.8288 65.5 66.2296C65.4746 66.936 64.8949 67.4953 64.1886 67.4947H51.5998C51.2688 67.4917 50.9949 67.2368 50.9677 66.9068C50.3065 60.3387 45.1167 55.1445 38.5545 54.4826C38.2247 54.4555 37.97 54.1812 37.9671 53.8501V41.2501C37.9667 40.5392 38.5317 39.9574 39.2417 39.9375C41.1171 39.9371 42.9872 40.1367 44.8201 40.5334C45.4152 40.6716 45.8363 41.2028 45.8351 41.8143V45.7754C45.8349 46.0542 46.0105 46.3025 46.2731 46.395C47.2649 46.746 48.2293 47.1707 49.158 47.6654C49.4123 47.8017 49.7258 47.7546 49.9291 47.5501L52.6435 44.8619C53.0874 44.418 53.7834 44.3508 54.3038 44.7019C57.3678 46.8439 59.9373 49.6188 61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="1" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content1" id="navigation-accordion-button1"> <span>Solutions</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content1" aria-labelledby="navigation-accordion-button1"> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification & identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts & notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing & promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR & self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product & Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 8.67H13.5a1.241 1.241 0 0 0 1.31-1.12V28.46c-.03-.31-.17-.6-.41-.81-.25-.22-.56-.33-.9-.31H7.266ZM8.79 48.67h4.78l-.01.01c1.29 0 2.52-.46 3.49-1.33a5.3 5.3 0 0 0 .737-.81h2.743l8 6.11a4.308 4.308 0 0 0 3.12 1.3l-.02.01c1.01 0 1.98-.35 2.77-1l8.094-6.685 10.743-2.145a5.24 5.24 0 0 0 5.193 4.54h4.778a30.038 30.038 0 0 1-5.998 8.54C51.55 62.88 44.01 66 36 66c-8.01 0-15.54-3.13-21.21-8.79a29.947 29.947 0 0 1-6-8.54Zm55.944-4A30.086 30.086 0 0 0 66 36c0-2.98-.432-5.893-1.266-8.67H58.5c-.096 0-.191.008-.284.024-.155.087-.32.154-.493.197a1.27 1.27 0 0 0-.533.909v13.048c.014.133.013.265 0 .395v1.647a1.241 1.241 0 0 0 1.31 1.12h6.234ZM34.96 34h-.09c-.82-.01-1.62-.19-2.38-.53a6.33 6.33 0 0 1-1.99-1.41c-.57-.6-1-1.3-1.29-2.07a6.34 6.34 0 0 1 .249-5.121A3.12 3.12 0 0 0 27.54 25l-8.75 3.73v13.81h2.41c.44 0 .86.14 1.21.41l8.67 6.62c.1.08.2.17.29.27.06.07.15.11.24.12.1.01.18-.02.26-.08l8.204-6.776c.142-.163.31-.303.501-.414l3.415-2.82c.08-.06.13-.16.14-.26 0-.09-.01-.18-.06-.25l-5.665-6.29-1.135.48c-.75.31-1.53.46-2.32.46l.01-.01Zm12.867 7.134 5.373-1.072V28.26c.039-.67.202-1.314.478-1.905L43.31 22.27c-.44-.17-.94-.24-1.44-.21s-.99.16-1.44.4l-6.45 3.22c-.46.25-.85.69-1.05 1.23-.2.54-.2 1.13.01 1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="2" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content2" id="navigation-accordion-button2"> <span>Developers</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content2" aria-labelledby="navigation-accordion-button2"> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 1.011-2.435.32-.329.71-.58 1.137-.754A3.32 3.32 0 0 1 4.49 4.5c19.305.251 28.297 5.276 31.505 7.672 3.208-2.396 12.2-7.42 31.506-7.672.495 0 .923.077 1.35.26.419.175.808.426 1.138.755A3.418 3.418 0 0 1 71 7.95v47.82c0 .889-.34 1.739-.962 2.396a3.435 3.435 0 0 1-2.392 1.053c-22.737.31-29.979 7.43-30.202 7.653-.03.039-.069.068-.107.106a.979.979 0 0 1-.156.126 1.973 1.973 0 0 1-.437.251 1.768 1.768 0 0 1-.603.135h-.136l-.01.01Zm1.944-51.927v46.168c4.287-2.541 13.123-6.107 29.163-6.387V8.374c-19.228.33-27.19 5.605-29.163 7.2ZM4.89 55.354c16.039.27 24.875 3.836 29.162 6.377V15.573c-1.944-1.575-9.906-6.87-29.163-7.198v46.98Zm39.923-7.807a1.933 1.933 0 0 1-.622-3.768 65.327 65.327 0 0 1 15.932-3.16 1.949 1.949 0 0 1 2.08 1.787 1.939 1.939 0 0 1-1.798 2.068 61.28 61.28 0 0 0-14.97 2.967 1.93 1.93 0 0 1-.612.096l-.01.01Zm-17.624 0c-.204 0-.408-.03-.612-.097a60.922 60.922 0 0 0-14.97-2.966 1.939 1.939 0 0 1-1.799-2.068c.078-1.063 1.02-1.855 2.08-1.788a65.422 65.422 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" 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0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless/pricing" target="_self" data-uuid="2aba174c-e04e-35fb-9be8-8df21e8f3bcc"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 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52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video/pricing" target="_self" data-uuid="7bd70d75-cf69-30ce-9ae5-ea9730e53641"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex/pricing" target="_self" data-uuid="454d3fdf-99a1-35d7-ac19-b3c0e80a9372"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/pricing/" target="_blank" data-uuid="6f4a34e1-7640-361d-a7ce-70ee86701cb6"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_self" data-uuid="b30a861c-7875-3e06-81b4-e6e9991f918f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/pricing" target="_blank" class="button button-secondary">See all pricing</a> </div> </div> </div> </div> </li> </ul> <ul class="navigation-buttons" role="list"> <li class="button-container"> <a href="https://www.twilio.com/try-twilio" class="button button-primary">Start for free</a> </li> <li class="button-container"> <a href="https://www.twilio.com/login" class="button button-secondary mb-login-link">Login</a> </li> <li class="button-container hide-up"> <a href="https://www.twilio.com/console" class="button button-secondary mb-console-link">Console</a> </li> <li class="button-container"> <a href="/en-us/help/sales" class="button button-secondary">Contact sales</a> </li> </ul> </div> </div> </nav> <div class="twilio-htmlcontainer"> <style> /* to reverse codebase style */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-blue-60)) !important; } } /* new style */ .navigation-dropdown-list {padding: 0.8rem 0 2.6rem 0;} #navigation-dropdown-0 .navigation-dropdown-section:nth-child(4) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-mint)) !important; } /* right align and bottom section */ .button-container { margin-top: 0rem; display: flex; justify-content: right; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding-top: var(--spacing-size-5); & h5 { display: flex; } & hr { display: flex; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } @media screen and (min-width: 992px) { #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-1 .navigation-dropdown-section:nth-child(3) { display: flex; flex-direction: column; & .navigation-dropdown-list { gap: 1rem; } /* right align and bottom section */ .button-container { margin-top: 1.5rem; flex-grow: 1; display: flex; justify-content: right; align-self: flex-end; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(3) { /* right align and bottom section */ .button-container { margin-top: 5rem; display: flex; justify-content: right; } } /* reversing code base */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding: 1.2rem var(--spacing-size-4); } } </style> <div> </div> <script> // labels const currentPagePathNav = window.location.pathname; let domain = "https://www.twilio.com/" let locale = domain + "en-us"; let businessSizeLabels = [ "Business Size", "Enterprise", "Startup", "Nonprofit", ]; let twilioServicesLabels = [ "Twilio Services", "Professional Services", "Get technical and strategic advice from Twilio experts", "Training", "Learn how to architect, build, and support your apps", ]; if ( currentPagePathNav.includes("/de-de") || currentPagePathNav.includes("/de") ) { locale = domain + "de-de"; businessSizeLabels = [ "Unternehmensgröße", "Unternehmen", "Start-up", "Gemeinnützige Organisation", ]; twilioServicesLabels = [ "Twilio-Services", "Professionelle Dienstleistungen", "Erhalten Sie technische und strategische Beratung durch Expert:innen von Twilio.", "Schulungen", "Lernen Sie, wie Sie Apps anlegen, erstellen und unterstützen können.", ]; } else if ( currentPagePathNav.includes("/fr-fr") || currentPagePathNav.includes("/fr") ) { locale = domain + "fr-fr"; businessSizeLabels = [ "Taille de l'entreprise", "Entreprise", "Startup", "Associations caritatives", ]; twilioServicesLabels = [ "Services Twilio", "Services professionnels", "Obtenez des conseils techniques et stratégiques de la part d'experts Twilio", "Formations", "Découvrez comment concevoir, construire et prendre en charge vos applications", ]; } else if ( currentPagePathNav.includes("/pt-br") || currentPagePathNav.includes("/pt") ) { locale = domain + "pt-br"; businessSizeLabels = [ "Tamanho da empresa", "Empresarial", "Startup", "Sem fins lucrativos", ]; twilioServicesLabels = [ "Serviços da Twilio", "Serviços profissionais", "Obtenha consultoria técnica e estratégica dos especialistas da Twilio", "Treinamento", "Saiba como arquitetar, criar e dar suporte aos seus aplicativos", ]; } else if ( currentPagePathNav.includes("/es-mx") || currentPagePathNav.includes("/es") ) { locale = domain + "es-mx"; businessSizeLabels = [ "Tamaño de la empresa", "Empresa", "Startup", "Sin fines de lucro", ]; twilioServicesLabels = [ "Servicios de Twilio", "Servicios profesionales", "Obtén asesoría técnica y estratégica de los expertos de Twilio", "Capacitación", "Aprende a diseñar, crear y dar soporte a tus aplicaciones", ]; } else if ( currentPagePathNav.includes("/ja-jp") || currentPagePathNav.includes("/ja") ) { locale = domain + "ja-jp"; businessSizeLabels = [ "事業規模", "エンタープライズ", "スタートアップ", "非営利団体", ]; twilioServicesLabels = [ "Twilioの各種サービス", "プロフェッショナルサービス", "Twilioエキスパートから技術的・戦略的アドバイスを得られます", "トレーニング", "アプリケーションの設計、構築、サポートの方法を学べます", ]; } // desktop nav const paddingTop = "0.6rem"; let solutionsDropdown = document .getElementById("navigation-dropdown-1") .getElementsByClassName("navigation-dropdown-section"); const businessSize = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTML = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdown) { let industriesColumn = solutionsDropdown[2]; let industriesCTA = industriesColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTA.insertAdjacentHTML("afterend", businessSize); let partnersColumn = solutionsDropdown[3]; let partnersLastDiv = partnersColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDiv.insertAdjacentHTML("afterend", twilioServicesHTML); } // mobile nav const paddingTopMobile = "5.5rem"; let solutionsDropdownMobile = document .getElementsByClassName("navigation-mobile-menu")[0] .getElementsByClassName("navigation-dropdown four-columns")[1] .getElementsByClassName("navigation-dropdown-section"); const businessSizeMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTMLMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdownMobile) { let industriesColumnMobile = solutionsDropdownMobile[2]; let industriesCTAMobile = industriesColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTAMobile.insertAdjacentHTML("afterend", businessSizeMobile); let partnersColumnMobile = solutionsDropdownMobile[3]; let partnersLastDivMobile = partnersColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDivMobile.insertAdjacentHTML( "afterend", twilioServicesHTMLMobile ); } </script> </div> </div> </header> <main class="column-container global-main twiliomain-search"> <div id="consent_blackbar"></div> <div class="xfpage page basicpage"> <section data-uuid="" class="sub-navigation" id="htmlidsubnav"> <nav> <button aria-label="Opens subnav on mobile" class="sub-navigation-page">Messaging</button> <div class="sub-navigation-links" aria-hidden="true"> <ul class="sub-navigation-list" role="list"> <li> <a href="/en-us/messaging" class="sub-navigation-link" target="_self">Overview</a> </li> <li aria-selected="true"> <button type="button" class="sub-navigation-button" aria-expanded="false">API</button> <div class="sub-navigation-dropdown" aria-hidden="true"> <ul role="menu"> <li> <a href="/en-us/messaging/programmable-messaging-api" role="menuitem" target="_self">Programmable Messaging API</a> </li> <li> <a href="/en-us/messaging/conversations-api" role="menuitem" target="_self">Conversations API</a> </li> <li> <a href="/en-us/user-authentication-identity/verify" role="menuitem" target="_self">Verify API</a> </li> </ul> </div> </li> <li> <button type="button" class="sub-navigation-button" aria-expanded="false">Channels</button> <div class="sub-navigation-dropdown" aria-hidden="true"> <ul role="menu"> <li> <a href="/en-us/messaging/channels/sms" role="menuitem" target="_self">SMS</a> </li> <li> <a href="/en-us/messaging/channels/whatsapp" role="menuitem" target="_self">WhatsApp</a> </li> <li> <a href="/en-us/messaging/channels/facebook-messenger" role="menuitem" target="_self">Facebook Messenger for Business</a> </li> <li> <a href="/en-us/messaging/channels/mms" role="menuitem" target="_self">MMS</a> </li> <li> <a href="/en-us/messaging/channels/chat" role="menuitem" target="_self">Chat</a> </li> <li> <a href="/en-us/messaging/channels/rcs" role="menuitem" target="_self">RCS Business Messaging</a> </li> </ul> </div> </li> <li> <button type="button" class="sub-navigation-button" aria-expanded="false">Pricing</button> <div class="sub-navigation-dropdown" aria-hidden="true"> <ul role="menu"> <li> <a href="/en-us/pricing/messaging" role="menuitem" target="_self">How it works</a> </li> <li> <a href="/en-us/sms/pricing/us" role="menuitem" target="_self">SMS</a> </li> <li> <a href="/en-us/whatsapp/pricing" role="menuitem" target="_self">WhatsApp</a> </li> <li> <a href="/en-us/messaging/pricing/conversations-api" role="menuitem" target="_self">Conversations API</a> </li> </ul> </div> </li> </ul> </div> </nav> </section> </div> <section class="header bg-color-ink-100 light-text header-buttonsGroup "> <div/></div> <div class="grid-container two-columns center default"> <div class="grid-container-column "> <div class="header-title"> <div class="eyebrow light-text"> Conversations API </div> <h1 class="title-extra-large">Seamless conversational messaging across channels</h1> <div class="header-badge"> </div> <div class="header-sub-text"> <p class="copy-large">Drive engagement with scalable, multiparty conversations and grow revenue. Consumers spend 20% more on average with businesses that offer conversational messaging*.</p> </div> </div> <div data-uuid="739239170" class="button-container horizontal medium left"> <a class="button button-primary right" href="https://www.twilio.com/try-twilio" target="_self" data-uuid="013bce1e-b350-3464-9387-0069673a60ae" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> </div> </div> <div class="grid-container-column media-right"> <button type="button" class="media video" data-video-source="https://youtu.be/WMbsxYfqTWg"> <div class="media-image overlay"> <span class="play-icon"></span> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_hero-conversations-api-vid.png/_jcr_content/renditions/compressed-original.webp" alt="Conversational messaging between customer extended across preferred channels" title="Conversational messaging between customer extended across preferred channels" loading="lazy"/> </div> <div class="media-image--mobile overlay"> <span class="play-icon"></span> <img loading="lazy"/> </div> </button> <script type="application/ld+json"> {"@context":"https://schema.org","@type":"VideoObject","name":"Twilio Messaging - Conversations API","description":"Natively support conversations on SMS, MMS, WhatsApp, and chat. Integrate a unified API to manage participants and message archives, add integrations, and analyze interactions with webhooks.\n\nLearn more here:\nhttps://www.twilio.com/conversations-api","thumbnailUrl":["https://i.ytimg.com/vi/WMbsxYfqTWg/default.jpg","https://i.ytimg.com/vi/WMbsxYfqTWg/mqdefault.jpg","https://i.ytimg.com/vi/WMbsxYfqTWg/hqdefault.jpg","https://i.ytimg.com/vi/WMbsxYfqTWg/sddefault.jpg","https://i.ytimg.com/vi/WMbsxYfqTWg/maxresdefault.jpg"],"uploadDate":"2022-10-27T01:05:14Z","duration":"PT1M55S","contentUrl":"https://www.youtube.com/watch?v=WMbsxYfqTWg","embedUrl":"https://www.youtube.com/embed/WMbsxYfqTWg","interactionStatistic":{"type":"InteractionCounter","interactionType":{"@type":"WatchAction"},"userInteractionCount":16264}} </script> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Integrate once and scale conversations on a flexible messaging platform </h2> </div> </div> </div> <div id="" class="grid-container slim medium-gap center" style=""> <div class="grid-container-column"> <div id="" class="grid-container two-columns default medium-gap" style=""> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_diagram_conversations-api.png/_jcr_content/renditions/compressed-original.webp" alt="Diagram of conversations api" title="Diagram of conversations api" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_diagram_conversations-api.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> <div class="grid-container-column"> <div data-uuid="-2092337437" class="title "> <h4 class="title-extra-small"> Conversational messaging across preferred channels </h4> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>Create 1-to-1 or multiparty conversations for customer care and conversational commerce. Get to market quickly with web and mobile SDKs, and create custom conversational experiences with just a single API.</p> <p> </p> </div> </div> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="152546991" class="divider"> <p>Use Cases</p> <hr/> </div> </div> </div> <div id="" class="grid-container tiny medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> High quality conversational messaging with global reach </h2> </div> </div> </div> <div id="" class="grid-container two-columns tiny medium-gap equal-heights" style=""> <div class="grid-container-column">  <div class="card-icon vertical center"> <div class="card-icon__overlay" target="_self"></div> <header class="card-icon-header vertical center"> <div 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<cite class="cmp-testimonial-component-v2__quote__main__source__reference"> <span class="cmp-testimonial-component-v2__quote__main__source__reference__author">Alan Bustelo-Killam</span> <small class="cmp-testimonial-component-v2__quote__main__source__reference__title"> Product Manager </small> </cite> </div> </div> </div> </div> </div> <div id="1825914386-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="1825914386-tab" aria-roledescription="slide" aria-label="Slide 2 of 3" data-logo="/content/dam/twilio-com/core-assets/customer-logos/a-c/cars-for-sale.svg"> <div data-cmp-is="testimonial-component-v2" class="cmp-testimonial-component-v2 cmp-testimonial-component-v2--horizontal cmp-testimonial-component-v2--border-equal cmp-testimonial-component-v2--dark "> <div class="cmp-testimonial-component-v2__quote"> <div class="cmp-testimonial-component-v2__quote__main"> <div class="cmp-testimonial-component-v2__quote__main__content"> <div class="cmp-testimonial-component-v2__quote__main__content__text"> <div> <div class="richtext "> <p>The system we built allows dealers to meet customer demands and allows us—Carsforsale.com—to provide analytics and insights that dealers can use to create more personal interactions and plan their business.</p> </div> </div> </div> </div> <div class="cmp-testimonial-component-v2__quote__main__source"> <cite class="cmp-testimonial-component-v2__quote__main__source__reference"> <span class="cmp-testimonial-component-v2__quote__main__source__reference__author">Kristen Stengel</span> <small class="cmp-testimonial-component-v2__quote__main__source__reference__title"> Director of Marketing </small> </cite> </div> </div> </div> </div> </div> <div id="1826002735-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="1826002735-tab" aria-roledescription="slide" aria-label="Slide 3 of 3" data-logo="/content/dam/twilio-com/core-assets/customer-logos/h-l/indeed.svg"> <div data-cmp-is="testimonial-component-v2" class="cmp-testimonial-component-v2 cmp-testimonial-component-v2--horizontal cmp-testimonial-component-v2--border-equal cmp-testimonial-component-v2--dark "> <div class="cmp-testimonial-component-v2__quote"> <div class="cmp-testimonial-component-v2__quote__main"> <div class="cmp-testimonial-component-v2__quote__main__content"> <div class="cmp-testimonial-component-v2__quote__main__content__text"> <div> <div class="richtext "> <p>Twilio not only gives us a browser based solution, but also the ability to easily add features like phone calls, chat, and SMS.</p> </div> </div> </div> </div> <div class="cmp-testimonial-component-v2__quote__main__source"> <cite class="cmp-testimonial-component-v2__quote__main__source__reference"> <span class="cmp-testimonial-component-v2__quote__main__source__reference__author">Naveed Hedayati</span> <small class="cmp-testimonial-component-v2__quote__main__source__reference__title"> Senior Product Manager </small> 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class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="1893799470" class="divider"> <p>Channels</p> <hr/> </div> </div> </div> <div id="" class="grid-container tiny medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Cross-channel text and media support on your customers’ favorite channels </h2> </div> </div> </div> <div id="" class="grid-container two-columns slim medium-gap equal-heights" style=""> <div class="grid-container-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/channels/sms" target="_self"> SMS </a> </h5> <p>Reach consumers worldwide for conversational commerce and care without requiring an application.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio MMS Messaging logo</title> <g class="twilio_mms-messaging"> <path class="path-fill fill-path" d="M17.997 65a3.8 3.8 0 0 1-1.684-.356 3.826 3.826 0 0 1-1.61-1.452 3.915 3.915 0 0 1-.578-2.105V51.46H6.469a5.425 5.425 0 0 1-3.867-1.628A5.604 5.604 0 0 1 1 45.903V12.558c0-1.474.576-2.888 1.602-3.93A5.425 5.425 0 0 1 6.469 7H65.53c1.45 0 2.842.586 3.867 1.628A5.604 5.604 0 0 1 71 12.558v33.345a5.604 5.604 0 0 1-1.602 3.93 5.425 5.425 0 0 1-3.867 1.628H34.644L20.49 64.043c-.693.61-1.577.95-2.494.956ZM6.469 11.445c-.29 0-.569.117-.774.326a1.12 1.12 0 0 0-.32.786v33.345c0 .295.115.578.32.786.205.209.484.326.774.326h9.843a2.155 2.155 0 0 1 1.554.645 2.253 2.253 0 0 1 .634 1.578v10.604l13.847-12.294c.407-.354.93-.544 1.465-.533h31.72c.29 0 .568-.117.773-.326a1.12 1.12 0 0 0 .32-.786V12.558a1.12 1.12 0 0 0-.32-.786 1.085 1.085 0 0 0-.774-.326H6.47Z"/> <path class="path-fill fill-path" d="M19.813 19.449c0-2.21 1.762-4.001 3.937-4.001s3.938 1.791 3.938 4.001c0 2.21-1.763 4.002-3.938 4.002-2.175 0-3.938-1.792-3.938-4.002Zm.875 22.231a2.19 2.19 0 0 1-1.208-.374 2.237 2.237 0 0 1-.63-3.077l5.18-7.985a4.7 4.7 0 0 1 1.383-1.387 4.654 4.654 0 0 1 1.802-.694 4.399 4.399 0 0 1 1.925.107c.63.178 1.207.463 1.715.89l2.257 1.867 5.285-7.754a4.657 4.657 0 0 1 1.698-1.512c.683-.356 1.523-.516 2.205-.534.753 0 1.523.214 2.188.587a4.702 4.702 0 0 1 1.662 1.565l9.642 14.868a2.237 2.237 0 0 1-.63 3.077 2.158 2.158 0 0 1-3.027-.64l-9.66-14.868-.245-.142-.245.142-6.633 9.71c-.35.516-.892.854-1.487.943a2.148 2.148 0 0 1-1.68-.48l-4.095-3.362-.21-.053-.21.142-5.163 8.003c-.42.658-1.12.996-1.837.996l.017-.036Z"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/channels/mms" target="_self"> MMS </a> </h5> <p>Improve customer satisfaction and offer quick support with rich media directly in the conversation.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z"/> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z"/> </g> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/channels/sms" target="_self"> Conversational chat </a> </h5> <p>Engage customers seamlessly with an integrated, in-app, or web chat experience.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Facebook Messenger logo</title> <g class="twilio_facebook-messenger"> <g class="path-fill"> <path d="M35.941 70a34.118 34.118 0 0 1-18.266-5.306l-7.057 2.525a4.379 4.379 0 0 1-4.528-.976 4.396 4.396 0 0 1-1.13-4.5l2.395-7.45a34.001 34.001 0 0 1-1.681-33.694A33.942 33.942 0 0 1 17.289 7.59a33.867 33.867 0 0 1 16.533-5.513 33.869 33.869 0 0 1 24.36 8.118 34 34 0 0 1 4.025 47.43 33.888 33.888 0 0 1-22.642 12.121A32.17 32.17 0 0 1 35.94 70Zm-17.906-9.785c.423-.001.836.124 1.187.36a29.333 29.333 0 0 0 19.855 5.01 29.673 29.673 0 0 0 20.18-10.465 29.772 29.772 0 0 0-3.567-41.905 29.656 29.656 0 0 0-21.656-6.893 29.792 29.792 0 0 0-18.57 8.256 29.884 29.884 0 0 0-8.978 18.255 29.414 29.414 0 0 0 5.001 19.889 2.124 2.124 0 0 1 .255 1.847l-2.691 8.49.19.191 8.116-2.887a2.14 2.14 0 0 1 .678-.148Z"/> <path d="M20.358 47.618a2.379 2.379 0 0 1-2.2-1.473 2.389 2.389 0 0 1 .516-2.6l13.221-13.243 8.651 8.667L50.4 29.1a2.38 2.38 0 0 1 4.066 1.687c0 .633-.251 1.24-.698 1.687l-13.22 13.243-8.652-8.667-9.853 9.87a2.375 2.375 0 0 1-1.684.698Z"/> </g> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/channels/facebook-messenger" target="_self"> Facebook Messenger </a> </h5> <p>Connect to billions with rich messaging, live cross-channel support, and ads that click to message.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio WhatsApp Business API logo</title> <g class="twilio_whatsapp-business-api"> <g class="path-fill"> <path d="M35.964 58.61a23.2 23.2 0 0 1-3.803-.318c-9.35-1.53-16.957-9.137-18.487-18.486-.701-4.335-.191-8.691 1.488-12.643.977-2.317 3.08-3.995 5.567-4.484a7.83 7.83 0 0 1 7.097 2.167c2.23 2.232 2.932 5.61 1.72 8.415a6.967 6.967 0 0 0-.466 3.846c.446 2.911 2.868 5.333 5.78 5.78a6.967 6.967 0 0 0 3.845-.468c2.848-1.211 6.162-.531 8.436 1.742 1.912 1.913 2.72 4.505 2.231 7.034a7.616 7.616 0 0 1-4.398 5.546 22.66 22.66 0 0 1-9.01 1.87ZM22.26 26.78c-.234 0-.468.021-.702.064a3.337 3.337 0 0 0-2.486 1.976 18.502 18.502 0 0 0-1.19 10.306c1.233 7.585 7.395 13.748 14.98 14.98 3.592.595 7.183.149 10.434-1.254 1.02-.446 1.7-1.317 1.912-2.422a3.55 3.55 0 0 0-.956-3.145c-1.147-1.147-2.613-1.466-3.867-.935a11.3 11.3 0 0 1-6.162.765c-4.76-.722-8.606-4.568-9.329-9.328-.318-2.104-.063-4.25.765-6.162.532-1.233.192-2.72-.828-3.74a3.652 3.652 0 0 0-2.571-1.063v-.042Z"/> <path d="M36.05 70c-6.482 0-12.856-1.827-18.317-5.312l-7.14 2.55a4.342 4.342 0 0 1-4.547-.999 4.386 4.386 0 0 1-1.126-4.505l2.4-7.437a34.316 34.316 0 0 1-5.14-21.865C3.836 16.156 17.435 3.088 33.797 2.068c9.774-.616 19.336 2.996 26.22 9.88 6.885 6.885 10.497 16.447 9.881 26.221-1.02 16.362-14.088 29.961-30.364 31.64a32.3 32.3 0 0 1-3.506.17l.021.021Zm-18.02-9.796c.425 0 .85.128 1.19.361 5.865 4.017 12.75 5.759 19.889 5.015 14.237-1.466 25.647-13.344 26.56-27.666.532-8.563-2.613-16.914-8.647-22.948-6.035-6.035-14.407-9.18-22.95-8.649-14.32.893-26.22 12.303-27.665 26.54-.722 7.14.999 14.024 5.015 19.889a2.2 2.2 0 0 1 .276 1.849l-2.72 8.414.191.191 8.139-2.89a2.04 2.04 0 0 1 .7-.127l.022.021Z"/> </g> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/channels/whatsapp" target="_self"> WhatsApp </a> </h5> <p>Provide customer care and commerce, notifications, and promotions on the world’s most popular messaging app.</p> </div> </li> </ul> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="621101085" class="divider"> <p>Developer Resources</p> <hr/> </div> </div> </div> <div id="" class="grid-container offset-40-60 default medium-gap center" style=""> <div class="grid-container-column"> <div data-uuid="-1601533312" class="title "> <h2 class="title-small"> Read the Docs </h2> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p style=" text-align: left; "><span class="copy-large">Explore quick-start guides, SDKs, our comprehensive resource library, and a free demo to kickstart your build with the Conversations API.</span></p> </div> <div data-uuid="-1974282488" class="button-container vertical large left"> <a class="button button-primary right" href="https://www.twilio.com/docs/conversations" target="_blank" data-uuid="adc94228-2e5d-362a-9e1d-474df8a70c1a" aria-label="Read Conversations API Docs"> <span class="button-text"> Read Conversations API Docs <span class="button-icon external medium"> <svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </a> <a class="button button-secondary right" href="https://www.twilio.com/en-us/messaging" target="_self" data-uuid="d426e640-0b73-3b4e-a15a-b66f55978e22" aria-label="Get started with Messaging"> <span class="button-text"> Get started with Messaging </span> </a> </div> </div> <div class="grid-container-column"> <div class="code-snippet"> <p class="code-snippet-title title-super-text"> Create a WhatsApp message </p> <nav role="tablist" class="code-snippet-tabs" aria-multiselectable="false"> <button type="button" role="tab" id="code-tab-992432038" class="code-snippet-button" aria-controls="code-tabpanel-992432038" aria-selected="true" data-cmp-hook-tabs="tab">Node.js</button> <button type="button" role="tab" id="code-tab-992432039" class="code-snippet-button" aria-controls="code-tabpanel-992432039" aria-selected="false" data-cmp-hook-tabs="tab">Python</button> <button type="button" role="tab" id="code-tab-992432040" class="code-snippet-button" aria-controls="code-tabpanel-992432040" aria-selected="false" data-cmp-hook-tabs="tab">C#</button> <button type="button" role="tab" id="code-tab-992432041" class="code-snippet-button" aria-controls="code-tabpanel-992432041" aria-selected="false" data-cmp-hook-tabs="tab">Java</button> <button type="button" role="tab" id="code-tab-992432042" class="code-snippet-button" aria-controls="code-tabpanel-992432042" aria-selected="false" data-cmp-hook-tabs="tab">PHP</button> <button type="button" role="tab" id="code-tab-992432043" class="code-snippet-button" aria-controls="code-tabpanel-992432043" aria-selected="false" data-cmp-hook-tabs="tab">Ruby</button> <button type="button" role="tab" id="code-tab-992432044" class="code-snippet-button" aria-controls="code-tabpanel-992432044" aria-selected="false" data-cmp-hook-tabs="tab">Twilio-CLI</button> <button type="button" role="tab" id="code-tab-992432045" class="code-snippet-button" aria-controls="code-tabpanel-992432045" aria-selected="false" data-cmp-hook-tabs="tab">Curl</button> </nav> <div class="code-snippet-slides"> <div id="code-tabpanel-992432038" role="tabpanel" aria-labelledby="code-tab-992432038" class="code-snippet-panel selected-panel code-snippet-panel-not-full-height"> <pre><code class="language-js">// Download the helper library from https://www.twilio.com/docs/node/install // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure const accountSid = process.env.TWILIO_ACCOUNT_SID; const authToken = process.env.TWILIO_AUTH_TOKEN; const client = require('twilio')(accountSid, authToken); client.conversations.v1.conversations .create({friendlyName: 'Friendly Conversation'}) .then(conversation => console.log(conversation.sid));</code></pre> </div> <div id="code-tabpanel-992432039" role="tabpanel" aria-labelledby="code-tab-992432039" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-python"># Download the helper library from https://www.twilio.com/docs/python/install import os from twilio.rest import Client # Find your Account SID and Auth Token at twilio.com/console # and set the environment variables. See http://twil.io/secure account_sid = os.environ['TWILIO_ACCOUNT_SID'] auth_token = os.environ['TWILIO_AUTH_TOKEN'] client = Client(account_sid, auth_token) conversation = client.conversations \\ .v1 \\ .conversations \\ .create(friendly_name='Friendly Conversation') print(conversation.sid)</code></pre> </div> <div id="code-tabpanel-992432040" role="tabpanel" aria-labelledby="code-tab-992432040" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-csharp">// Install the C# / .NET helper library from twilio.com/docs/csharp/install using System; using Twilio; using Twilio.Rest.Conversations.V1; class Program { static void Main(string[] args) { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID"); string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN"); TwilioClient.Init(accountSid, authToken); var conversation = ConversationResource.Create( friendlyName: "Friendly Conversation" ); Console.WriteLine(conversation.Sid); } }</code></pre> </div> <div id="code-tabpanel-992432041" role="tabpanel" aria-labelledby="code-tab-992432041" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-java">// Install the Java helper library from twilio.com/docs/java/install import com.twilio.Twilio; import com.twilio.rest.conversations.v1.Conversation; public class Example { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID"); public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN"); public static void main(String[] args) { Twilio.init(ACCOUNT_SID, AUTH_TOKEN); Conversation conversation = Conversation.creator() .setFriendlyName("Friendly Conversation").create(); System.out.println(conversation.getSid()); } }</code></pre> </div> <div id="code-tabpanel-992432042" role="tabpanel" aria-labelledby="code-tab-992432042" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-php"><?php // Update the path below to your autoload.php, // see https://getcomposer.org/doc/01-basic-usage.md require_once '/path/to/vendor/autoload.php'; use Twilio\\Rest\\Client; // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure \$sid = getenv("TWILIO_ACCOUNT_SID"); \$token = getenv("TWILIO_AUTH_TOKEN"); \$twilio = new Client(\$sid, \$token); \$conversation = \$twilio->conversations->v1->conversations ->create([ "friendlyName" => "Friendly Conversation" ] ); print(\$conversation->sid);</code></pre> </div> <div id="code-tabpanel-992432043" role="tabpanel" aria-labelledby="code-tab-992432043" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-ruby"># Download the helper library from https://www.twilio.com/docs/ruby/install require 'rubygems' require 'twilio-ruby' # Find your Account SID and Auth Token at twilio.com/console # and set the environment variables. See http://twil.io/secure account_sid = ENV['TWILIO_ACCOUNT_SID'] auth_token = ENV['TWILIO_AUTH_TOKEN'] @client = Twilio::REST::Client.new(account_sid, auth_token) conversation = @client.conversations .v1 .conversations .create(friendly_name: 'Friendly Conversation') puts conversation.sid</code></pre> </div> <div id="code-tabpanel-992432044" role="tabpanel" aria-labelledby="code-tab-992432044" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-bash"># Install the twilio-cli from https://twil.io/cli twilio api:conversations:v1:conversations:create \\ --friendly-name "Friendly Conversation"</code></pre> </div> <div id="code-tabpanel-992432045" role="tabpanel" aria-labelledby="code-tab-992432045" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-curl">curl -X POST "https://conversations.twilio.com/v1/Conversations" \\ --data-urlencode "FriendlyName=Friendly Conversation" \\ -u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN</code></pre> </div> </div> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-980656977" class="title text-center"> <h2 class="title-small"> Quickly implement multichannel conversational messaging </h2> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="tabs horizontal tabs--light" data-author-mode="DISABLED"> <div class="tabs-navigation-container"> <div class="tabs-navigation-container-border"> <nav class="tabs-navigation" role="tablist" aria-multiselectable="false" data-cmp-hook-tabs="tab"> <button type="button" class="tabs-button" id="-1311404753" aria-selected role="tab" aria-controls="panel--1311404753" tabindex="0"> <span class="tabs-title">Multichannel</span> </button> <button type="button" class="tabs-button" id="-697600450" role="tab" aria-controls="panel--697600450" tabindex="-1"> <span class="tabs-title">Flexible</span> </button> <button type="button" class="tabs-button" id="-522069899" role="tab" aria-controls="panel--522069899" tabindex="-1"> <span class="tabs-title">Customizable</span> </button> <button type="button" class="tabs-button" id="-1307744301" role="tab" aria-controls="panel--1307744301" tabindex="-1"> <span class="tabs-title">Compliant</span> </button> <button type="button" class="tabs-button" id="-1834546861" role="tab" aria-controls="panel--1834546861" tabindex="-1"> <span class="tabs-title">CustomerAI</span> </button> </nav> </div> </div> <div class="tabs-slides"> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--1311404753" aria-labelledby="-1311404753" aria-hidden="false" data-cmp-hook-tabs="tabpanel"><div class="column-control"> <div id="" class="grid-container two-columns slim medium-gap center" style=""> <div class="grid-container-column"> <div data-uuid="1443894562" class="title "> <h4 class="title-extra-small"> Support conversations across preferred channels </h4> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Multichannel messaging </h5> <p>Support SMS, MMS, chat, WhatsApp, and Facebook Messenger.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Cross-channel orchestration </h5> <p>Maintain conversations with customers across channels without the need for additional code.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Media support </h5> <p>Display photos, videos, and other file types seamlessly across channels.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Delivery statuses </h5> <p>View message delivery and read receipts across channels in message logs.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_multichannel_conversations-api.png/_jcr_content/renditions/compressed-original.webp" alt="Conversations api connecting with multiparty through various channels" title="Conversations api connecting with multiparty through various channels" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_multichannel_conversations-api.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--697600450" aria-labelledby="-697600450" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="column-control"> <div id="" class="grid-container two-columns slim medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-816378829" class="title "> <h4 class="title-extra-small"> Define your conversational messaging </h4> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Web SDKs </h5> <p>Use pre-built framework for browser-based chat applications to connect backend and frontend databases.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Mobile SDKs </h5> <p>Quickly deploy in-app chat with SDKs across Android and iOS devices.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Quick Deploy Applications and UI Kits </h5> <p>Get to market faster with full-featured Swift and Kotlin apps for iOS and Android.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Scale conversations </h5> <p>Have 1:1 conversations with thousands of customers or one conversation with up to 1,000 people.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_flexible_conversations-api.png/_jcr_content/renditions/compressed-original.webp" alt="Browser-based chat applications connecting customers through backend and frontend databases" title="Browser-based chat applications connecting customers through backend and frontend databases" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_flexible_conversations-api.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--522069899" aria-labelledby="-522069899" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="column-control"> <div id="" class="grid-container two-columns slim medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="392631580" class="title "> <h4 class="title-extra-small"> Deliver a custom conversational experience </h4> </div> <ul data-uuid="" class="list list-checklist spacing-loose small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Custom attributes </h5> <p>Customize any part of the conversation—user, participant, or message—for an experience unique to your business.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Participant management </h5> <p>Add or remove participants and assign roles via the API.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Scoped webhooks </h5> <p>Add an intelligent assistant or Twilio Studio flow to a specific conversation and define an escalation path.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Message persistence </h5> <p>Maintain conversation history for ongoing context with every interaction.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_customizable_conversations-api.png/_jcr_content/renditions/compressed-original.webp" alt="Customizing any part of your conversation for an unique customer experience " title="Customizing any part of your conversation for an unique customer experience " class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_customizable_conversations-api.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--1307744301" aria-labelledby="-1307744301" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="column-control"> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div id="" class="grid-container two-columns slim medium-gap center" style=""> <div class="grid-container-column"> <div data-uuid="-1647734186" class="title "> <h4 class="title-extra-small"> Ensure compliance in every interaction </h4> </div> <ul data-uuid="" class="list list-checklist spacing-loose small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Cloud-based archives </h5> <p>Maintain a threaded archive of participants and message history.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> States and timers </h5> <p>Define conversations as active, inactive, or closed—and set conversation expiration time.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Advanced opt-out </h5> <p>Customize opt-ins and opt-outs for local regulations and languages in the Console.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> HIPAA eligibility </h5> <p>Deliver HIPAA-compliant patient care with SMS and chat.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_compliant_conversations-api.png/_jcr_content/renditions/compressed-original.webp" alt=" Changing compliance protocol" title=" Changing compliance protocol" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_compliant_conversations-api.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> </div> </div> <div class="tabs-slide" role="tabpanel" tabindex="0" id="panel--1834546861" aria-labelledby="-1834546861" aria-hidden="true" data-cmp-hook-tabs="tabpanel"><div class="column-control"> <div id="" class="grid-container two-columns slim medium-gap center" style=""> <div class="grid-container-column"> <div data-uuid="-115716994" class="title "> <h4 class="title-extra-small"> Combine the power of conversations with AI </h4> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Keep the conversation going </h5> <p>Optimize deliverability with our AI-powered real-time routing algorithms.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Automate the conversation </h5> <p>Integrate with chatbots to automate responses to incoming messages.</p> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> Use your customer data </h5> <p>Leverage valuable data from customer conversations with AI and the Twilio Segment CDP to enrich customer profiles and unlock new insights.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_customer_ai.png/_jcr_content/renditions/compressed-original.webp" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/conversations-api/illo_capabilities_customer_ai.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/forrester-report-cover-lg.png/_jcr_content/renditions/compressed-original.webp" alt="A Forrester Consulting study about the ROI of Twilio Messaging." title="A Forrester Consulting study about the ROI of Twilio Messaging." class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/forrester-report-cover-lg.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> <div class="grid-container-column"> <div data-uuid="-1720607341" class="title "> <p class="eyebrow title-super-text"> Resources </p> <h3 class="title-medium"> The Total Economic Impact™ of Twilio Messaging </h3> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>A commissioned study conducted by Forrester Consulting found Twilio Messaging provided a 3% increase in messages delivered, a 15% improvement among development teams, and a 30 to 40% opt-in rate for SMS marketing. </p> </div> <div data-uuid="-1937692139" class="button-container horizontal medium left"> <a class="button button-secondary right" href="https://ahoy.twilio.com/forrester-tei-messaging?utm_source=web&utm_medium=conversations-api" target="_self" data-uuid="5beeaff8-1744-3914-be68-c141ad76e3d7" aria-label="View the 2023 study"> <span class="button-text"> View the 2023 study </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="1688052354" class="divider"> <p>Pricing</p> <hr/> </div> </div> </div> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h2 style=" text-align: center; max-width: 580.0px; margin-left: auto; margin-right: auto; ">Scalable conversational messaging with flexible pricing</h2> <p style=" text-align: center; max-width: 768.0px; margin-left: auto; margin-right: auto; "><span class="copy-large">Only pay for the messages you send with monthly, per-user pricing. No subscriptions, and get additional volume and committed use discounts as you scale.</span></p> </div> <div data-uuid="1923756481" class="button-container horizontal large center"> <a class="button button-primary right" href="https://www.twilio.com/en-us/messaging/pricing/conversations-api" target="_self" data-uuid="bb728ae0-564f-34a9-9e60-d87a9e7ebff7" aria-label="See pricing"> <span class="button-text"> See pricing </span> </a> <a class="button button-secondary right" href="https://www.twilio.com/try-twilio" target="_self" data-uuid="7eb309c1-d24b-3f54-8729-a0e3e0782de5" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="19155482" class="divider"> <hr/> </div> <div id="" class="grid-container default medium-gap" style=""> 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