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103.462 12.2416 103.462 12.4678V16.3053ZM112.352 27.2323C112.352 32.4985 116.395 36.4615 122.308 36.4615C128.22 36.4615 132.228 32.4985 132.228 27.2323V26.8123C132.228 21.5462 128.22 17.6923 122.308 17.6923C116.395 17.6923 112.352 21.5462 112.352 26.8123V27.2323ZM119.769 27.2462V26.9307C119.769 24.5077 120.886 23.56 122.308 23.56C123.729 23.56 124.852 24.5077 124.852 26.9307V27.2462C124.852 29.637 123.729 30.6369 122.308 30.6369C120.886 30.6369 119.769 29.637 119.769 27.2462Z" fill="#F22F46"/> </g> </g> </svg> </a> </div> <ul class="navigation-links" role="list"> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-0" data-nav-id="0" class="navigation-link" id="navigation-link-0"> Products </button> <div data-nav-id="0" aria-labelledby="navigation-link-0" id="navigation-dropdown-0" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Communications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/messaging" target="_self" data-uuid="c65ba57f-0180-378b-a5a5-4f81c8d14373"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> <p class="navigation-dropdown-link-description"> Send and receive multichannel text and media messages in 180+ countries </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/messaging/channels/sms" target="_self" data-uuid="f2c3345d-3fa1-33d2-ac50-e682e778a0d8">SMS</a> <a href="/en-us/messaging/channels/whatsapp" target="_self" data-uuid="afe9c931-96ed-3c7a-895b-671a04507508">WhatsApp</a> <a href="/en-us/messaging/conversations-api" target="_self" data-uuid="4dc05265-7e3a-37f8-85bb-5f6587fdc22f">Conversations</a> <a href="/en-us/messaging/channels/rcs" target="_self" data-uuid="9e18930c-b023-39e8-b333-75606e8d9231">RCS</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice" target="_self" data-uuid="fbdaf169-d9be-33ff-9a3b-edc7ad68de86"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M25.6264 34.6385L25.659 34.5419L35.4121 7.04017C36.622 3.6285 41.698 4.49252 41.698 8.11013L41.6978 29.4478L44.4808 29.4481C46.6711 29.4481 48.218 31.5627 47.5692 33.6229L47.5372 33.7194L36.7466 64.6588C35.5514 68.0857 30.4551 67.2318 30.4551 63.6046L30.4548 38.8287L28.7099 38.8289C26.5126 38.8289 24.965 36.7018 25.6264 34.6385ZM38.4629 32.6652V8.11013L28.7099 35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 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logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> <p class="navigation-dropdown-link-description"> Know your customer and assess identity risk with real-time phone intelligence </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/email-api" target="_self" data-uuid="ae4a1f31-bb99-3afc-a76e-3d73bfd77527"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 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class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 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phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/phone-numbers/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 52.0667 10.1293 53.1708 11.6846C53.5427 12.207 53.4827 12.922 53.0292 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61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> <a href="/en-us/unified-profiles" target="_self" data-uuid="c1af3db4-90d3-3007-8506-a5774d90bab3">Unified Profiles</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 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60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-1" data-nav-id="1" class="navigation-link" id="navigation-link-1"> Solutions </button> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification & identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts & notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing & promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR & self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product & Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 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<a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 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<li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-2" data-nav-id="2" class="navigation-link" id="navigation-link-2"> Developers </button> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 1.011-2.435.32-.329.71-.58 1.137-.754A3.32 3.32 0 0 1 4.49 4.5c19.305.251 28.297 5.276 31.505 7.672 3.208-2.396 12.2-7.42 31.506-7.672.495 0 .923.077 1.35.26.419.175.808.426 1.138.755A3.418 3.418 0 0 1 71 7.95v47.82c0 .889-.34 1.739-.962 2.396a3.435 3.435 0 0 1-2.392 1.053c-22.737.31-29.979 7.43-30.202 7.653-.03.039-.069.068-.107.106a.979.979 0 0 1-.156.126 1.973 1.973 0 0 1-.437.251 1.768 1.768 0 0 1-.603.135h-.136l-.01.01Zm1.944-51.927v46.168c4.287-2.541 13.123-6.107 29.163-6.387V8.374c-19.228.33-27.19 5.605-29.163 7.2ZM4.89 55.354c16.039.27 24.875 3.836 29.162 6.377V15.573c-1.944-1.575-9.906-6.87-29.163-7.198v46.98Zm39.923-7.807a1.933 1.933 0 0 1-.622-3.768 65.327 65.327 0 0 1 15.932-3.16 1.949 1.949 0 0 1 2.08 1.787 1.939 1.939 0 0 1-1.798 2.068 61.28 61.28 0 0 0-14.97 2.967 1.93 1.93 0 0 1-.612.096l-.01.01Zm-17.624 0c-.204 0-.408-.03-.612-.097a60.922 60.922 0 0 0-14.97-2.966 1.939 1.939 0 0 1-1.799-2.068c.078-1.063 1.02-1.855 2.08-1.788a65.422 65.422 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" data-uuid="202617e5-93a5-3f8d-a293-5fd07113423d"> <div 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class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/sms/pricing/us" target="_self" data-uuid="cd19858a-b596-31db-9a4a-dc77079ca25d">SMS</a> <a href="/en-us/whatsapp/pricing" target="_self" data-uuid="33e93917-7fa5-30a6-8a19-d4217e896bfc">Whatsapp</a> <a href="/en-us/messaging/pricing/conversations-api" target="_self" data-uuid="fb1d6fd9-94bd-300a-bfe1-81d2b8e9fe94">Conversations</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_blank" data-uuid="a329ca03-44e4-36a3-b1d5-690c9338daf9"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 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29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice/pricing/us" target="_self" data-uuid="c4056d19-2a2f-3b73-a207-d78e69f85132"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Programmable Voice logo</title> <g class="twilio_programmable-voice"> <path 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1-8.741-7.869c-2.543-2.538-5.128-5.455-8.09-9.148l-1.177-1.469a2.087 2.087 0 0 1 .147-2.79l4.118-4.134a1.05 1.05 0 0 0 .316-.734 1.02 1.02 0 0 0-.316-.735L19.44 9.46a1.056 1.056 0 0 0-.736-.315h-.021v.021Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice/conference/pricing" target="_self" data-uuid="bdf5bad8-839c-3cc2-befc-caefedbefa87">Conferencing</a> <a href="/en-us/sip-trunking/pricing/us" target="_self" data-uuid="a36943fb-5aa4-39dc-961b-51e70e40efb0">SIP trunking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/verify/pricing" target="_self" data-uuid="5c910363-d68b-3e0a-875a-7b333197fadb"> <svg 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class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/pricing/lookup" target="_self" data-uuid="764f3144-e164-3216-a6ac-db00e0e38fc0"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless/pricing" target="_self" data-uuid="2aba174c-e04e-35fb-9be8-8df21e8f3bcc"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 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53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video/pricing" target="_self" data-uuid="7bd70d75-cf69-30ce-9ae5-ea9730e53641"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 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class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/pricing/" target="_blank" data-uuid="6f4a34e1-7640-361d-a7ce-70ee86701cb6"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_self" data-uuid="b30a861c-7875-3e06-81b4-e6e9991f918f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 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13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" 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xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/phone-numbers/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 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<strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> <a href="/en-us/unified-profiles" target="_self" data-uuid="c1af3db4-90d3-3007-8506-a5774d90bab3">Unified Profiles</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="1" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content1" id="navigation-accordion-button1"> <span>Solutions</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content1" aria-labelledby="navigation-accordion-button1"> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification & identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts & notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing & promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR & self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product & Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 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2.996L39.74 66.986a5.288 5.288 0 0 1-3.761 1.551l.021.022Z"/> <path d="M63.625 46.118a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/pricing/lookup" target="_self" data-uuid="764f3144-e164-3216-a6ac-db00e0e38fc0"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless/pricing" target="_self" data-uuid="2aba174c-e04e-35fb-9be8-8df21e8f3bcc"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video/pricing" target="_self" data-uuid="7bd70d75-cf69-30ce-9ae5-ea9730e53641"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex/pricing" target="_self" data-uuid="454d3fdf-99a1-35d7-ac19-b3c0e80a9372"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/pricing/" target="_blank" data-uuid="6f4a34e1-7640-361d-a7ce-70ee86701cb6"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_self" data-uuid="b30a861c-7875-3e06-81b4-e6e9991f918f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/pricing" target="_blank" class="button button-secondary">See all pricing</a> </div> </div> </div> </div> </li> </ul> <ul class="navigation-buttons" role="list"> <li class="button-container"> <a href="https://www.twilio.com/try-twilio" class="button button-primary">Start for free</a> </li> <li class="button-container"> <a href="https://www.twilio.com/login" class="button button-secondary mb-login-link">Login</a> </li> <li class="button-container hide-up"> <a href="https://www.twilio.com/console" class="button button-secondary mb-console-link">Console</a> </li> <li class="button-container"> <a href="/en-us/help/sales" class="button button-secondary">Contact sales</a> </li> </ul> </div> </div> </nav> <div class="twilio-htmlcontainer"> <style> /* to reverse codebase style */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-blue-60)) !important; } } /* new style */ .navigation-dropdown-list {padding: 0.8rem 0 2.6rem 0;} #navigation-dropdown-0 .navigation-dropdown-section:nth-child(4) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-mint)) !important; } /* right align and bottom section */ .button-container { margin-top: 0rem; display: flex; justify-content: right; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding-top: var(--spacing-size-5); & h5 { display: flex; } & hr { display: flex; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } @media screen and (min-width: 992px) { #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-1 .navigation-dropdown-section:nth-child(3) { display: flex; flex-direction: column; & .navigation-dropdown-list { gap: 1rem; } /* right align and bottom section */ .button-container { margin-top: 1.5rem; flex-grow: 1; display: flex; justify-content: right; align-self: flex-end; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(3) { /* right align and bottom section */ .button-container { margin-top: 5rem; display: flex; justify-content: right; } } /* reversing code base */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding: 1.2rem var(--spacing-size-4); } } </style> <div> </div> <script> // labels const currentPagePathNav = window.location.pathname; let domain = "https://www.twilio.com/" let locale = domain + "en-us"; let businessSizeLabels = [ "Business Size", "Enterprise", "Startup", "Nonprofit", ]; let twilioServicesLabels = [ "Twilio Services", "Professional Services", "Get technical and strategic advice from Twilio experts", "Training", "Learn how to architect, build, and support your apps", ]; if ( currentPagePathNav.includes("/de-de") || currentPagePathNav.includes("/de/") ) { locale = domain + "de-de"; businessSizeLabels = [ "Unternehmensgröße", "Unternehmen", "Start-up", "Gemeinnützige Organisation", ]; twilioServicesLabels = [ "Twilio-Services", "Professionelle Dienstleistungen", "Erhalten Sie technische und strategische Beratung durch Expert:innen von Twilio.", "Schulungen", "Lernen Sie, wie Sie Apps anlegen, erstellen und unterstützen können.", ]; } else if ( currentPagePathNav.includes("/fr-fr") || currentPagePathNav.includes("/fr/") ) { locale = domain + "fr-fr"; businessSizeLabels = [ "Taille de l'entreprise", "Entreprise", "Startup", "Associations caritatives", ]; twilioServicesLabels = [ "Services Twilio", "Services professionnels", "Obtenez des conseils techniques et stratégiques de la part d'experts Twilio", "Formations", "Découvrez comment concevoir, construire et prendre en charge vos applications", ]; } else if ( currentPagePathNav.includes("/pt-br") || currentPagePathNav.includes("/pt/") ) { locale = domain + "pt-br"; businessSizeLabels = [ "Tamanho da empresa", "Empresarial", "Startup", "Sem fins lucrativos", ]; twilioServicesLabels = [ "Serviços da Twilio", "Serviços profissionais", "Obtenha consultoria técnica e estratégica dos especialistas da Twilio", "Treinamento", "Saiba como arquitetar, criar e dar suporte aos seus aplicativos", ]; } else if ( currentPagePathNav.includes("/es-mx") || currentPagePathNav.includes("/es/") ) { locale = domain + "es-mx"; businessSizeLabels = [ "Tamaño de la empresa", "Empresa", "Startup", "Sin fines de lucro", ]; twilioServicesLabels = [ "Servicios de Twilio", "Servicios profesionales", "Obtén asesoría técnica y estratégica de los expertos de Twilio", "Capacitación", "Aprende a diseñar, crear y dar soporte a tus aplicaciones", ]; } else if ( currentPagePathNav.includes("/ja-jp") || currentPagePathNav.includes("/ja/") ) { locale = domain + "ja-jp"; businessSizeLabels = [ "事業規模", "エンタープライズ", "スタートアップ", "非営利団体", ]; twilioServicesLabels = [ "Twilioの各種サービス", "プロフェッショナルサービス", "Twilioエキスパートから技術的・戦略的アドバイスを得られます", "トレーニング", "アプリケーションの設計、構築、サポートの方法を学べます", ]; } // desktop nav const paddingTop = "0.6rem"; let solutionsDropdown = document .getElementById("navigation-dropdown-1") .getElementsByClassName("navigation-dropdown-section"); const businessSize = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTML = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdown) { let industriesColumn = solutionsDropdown[2]; let industriesCTA = industriesColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTA.insertAdjacentHTML("afterend", businessSize); let partnersColumn = solutionsDropdown[3]; let partnersLastDiv = partnersColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDiv.insertAdjacentHTML("afterend", twilioServicesHTML); } // mobile nav const paddingTopMobile = "5.5rem"; let solutionsDropdownMobile = document .getElementsByClassName("navigation-mobile-menu")[0] .getElementsByClassName("navigation-dropdown four-columns")[1] .getElementsByClassName("navigation-dropdown-section"); const businessSizeMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTMLMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdownMobile) { let industriesColumnMobile = solutionsDropdownMobile[2]; let industriesCTAMobile = industriesColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTAMobile.insertAdjacentHTML("afterend", businessSizeMobile); let partnersColumnMobile = solutionsDropdownMobile[3]; let partnersLastDivMobile = partnersColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDivMobile.insertAdjacentHTML( "afterend", twilioServicesHTMLMobile ); } </script> </div> </div> </header> <main class="column-container global-main"> <div id="consent_blackbar"></div> <div class="xfpage page basicpage"> <section data-uuid="" class="sub-navigation" id="htmlidsubnav"> <nav> <button aria-label="Opens subnav on mobile" class="sub-navigation-page">Messaging</button> <div class="sub-navigation-links" aria-hidden="true"> <ul class="sub-navigation-list" role="list"> <li> <a href="/en-us/messaging" class="sub-navigation-link" target="_self">Overview</a> </li> <li> <button type="button" class="sub-navigation-button" aria-expanded="false">API</button> <div class="sub-navigation-dropdown" aria-hidden="true"> <ul role="menu"> <li> <a href="/en-us/messaging/programmable-messaging-api" role="menuitem" target="_self">Programmable Messaging API</a> </li> <li> <a href="/en-us/messaging/conversations-api" role="menuitem" target="_self">Conversations API</a> </li> <li> <a href="/en-us/user-authentication-identity/verify" role="menuitem" target="_self">Verify API</a> </li> </ul> </div> </li> <li aria-selected="true"> <button type="button" class="sub-navigation-button" aria-expanded="false">Channels</button> <div class="sub-navigation-dropdown" aria-hidden="true"> <ul role="menu"> <li> <a href="/en-us/messaging/channels/sms" role="menuitem" target="_self">SMS</a> </li> <li> <a href="/en-us/messaging/channels/whatsapp" role="menuitem" target="_self">WhatsApp</a> </li> <li> <a href="/en-us/messaging/channels/facebook-messenger" role="menuitem" target="_self">Facebook Messenger for Business</a> </li> <li> <a href="/en-us/messaging/channels/mms" role="menuitem" target="_self">MMS</a> </li> <li> <a href="/en-us/messaging/channels/chat" role="menuitem" target="_self">Chat</a> </li> <li> <a href="/en-us/messaging/channels/rcs" role="menuitem" target="_self">RCS Business Messaging</a> </li> </ul> </div> </li> <li> <button type="button" class="sub-navigation-button" aria-expanded="false">Pricing</button> <div class="sub-navigation-dropdown" aria-hidden="true"> <ul role="menu"> <li> <a href="/en-us/pricing/messaging" role="menuitem" target="_self">How it works</a> </li> <li> <a href="/en-us/sms/pricing/us" role="menuitem" target="_self">SMS</a> </li> <li> <a href="/en-us/whatsapp/pricing" role="menuitem" target="_self">WhatsApp</a> </li> <li> <a href="/en-us/messaging/pricing/conversations-api" role="menuitem" target="_self">Conversations API</a> </li> </ul> </div> </li> </ul> </div> </nav> </section> </div> <section class="header bg-color-ink-100 light-text header-buttonsGroup "> <div/></div> <div class="grid-container two-columns center default"> <div class="grid-container-column "> <div class="header-title"> <div class="eyebrow light-text"> SMS </div> <h1 class="title-extra-large">Deliver at scale with proven APIs for SMS</h1> <div class="header-badge"> </div> <div class="header-sub-text"> <div class="richtext copy-large"> Send and receive text messages with just a few lines of code on Messaging, the trusted platform for cross-channel messaging. </div> </div> </div> <div data-uuid="-758054731" class="button-container horizontal medium left"> <a class="button button-primary right" href="https://www.twilio.com/try-twilio" target="_self" id="start" data-uuid="2870b966-902f-3427-ab47-20eeaa677e17" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> </div> </div> <div class="grid-container-column media-right"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/illo_hero_sms.png/_jcr_content/renditions/compressed-original.webp" alt="Illustration of a banking app with messages to a customer to confirm recent purchases from their account." title="Illustration of a banking app with messages to a customer to confirm recent purchases from their account." class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/illo_hero_sms.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-1046660711" class="logo-list brand "> <div class="logo-list-item"> <span aria-label="Instacart logo"> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 170 48" class="customer-logo"> <title>Instacart logo</title> <g class="instacart"> <path class="path-fill logo-fill" fill="#003D29" d="m65.5 25.283-2.255-.207c-1.478-.13-2.073-.648-2.073-1.556 0-1.063.906-1.762 2.669-1.762 1.66 0 2.49.724 2.618 1.891h5.29c-.338-3.447-2.774-5.884-7.752-5.884-5.185 0-8.037 2.644-8.037 6.143 0 3.268 1.788 5.056 6.222 5.42l2.23.18c1.736.13 2.359.726 2.359 1.763 0 1.09-.907 1.893-2.774 1.893-1.738 0-2.773-.778-2.955-2.15h-5.575c.493 3.758 3.137 6.246 8.504 6.246 5.21 0 8.089-2.67 8.089-6.274 0-3.5-1.92-5.288-6.56-5.703Zm-18.25-7.518c-3.318 0-5.29 1.736-6.222 5.289h-.337v-4.978h-5.237V36.95h5.574V25.957c0-2.515 1.296-3.888 3.63-3.888 2.306 0 3.447 1.426 3.447 3.863V36.95h5.574V24.947c0-4.564-2.386-7.182-6.43-7.182Zm-17.214-7.052c-1.893 0-3.32 1.246-3.32 3.137 0 1.893 1.4 3.137 3.294 3.137 1.892 0 3.292-1.245 3.292-3.137 0-1.867-1.4-3.137-3.266-3.137Zm2.773 7.363h-5.574V36.95h5.574V18.076Zm48.013-3.992H77.27c-.104 3.033-1.4 4.355-4.304 4.588v3.837h2.283v8.296c0 4.174 2.384 6.455 7.128 6.455.892 0 1.78-.113 2.645-.336v-4.487a7.674 7.674 0 0 1-1.348.103c-1.997 0-2.852-.751-2.852-2.851v-7.18h4.9v-4.433h-4.9v-3.992Zm88.403 8.425v-4.433h-4.899v-3.992h-3.5c-.078 2.1-.7 3.317-2.074 3.992v12.729c0 4.174 2.385 6.455 7.129 6.455.892 0 1.781-.113 2.645-.336v-4.487a7.683 7.683 0 0 1-1.348.103c-1.997 0-2.852-.751-2.852-2.851v-7.18h4.899Zm-18.25.83h-.338v-5.264h-5.158V36.95h5.574V26.735c0-2.826 1.27-4.018 4.174-4.018.492 0 1.037.052 1.788.18v-4.873a4.6 4.6 0 0 0-1.581-.26c-2.256 0-3.812 1.297-4.459 5.575Zm-35.595 9.152c-2.619 0-4.512-1.738-4.512-5.108 0-3.007 1.763-4.874 4.46-4.874 2.307 0 3.629 1.296 4.018 3.37h5.652c-.545-4.848-4.018-8.114-9.592-8.114-6.119 0-10.137 4.148-10.137 9.826 0 5.884 3.863 9.669 10.059 9.669 5.626 0 9.281-3.136 9.8-8.219h-5.653c-.31 2.075-1.736 3.45-4.095 3.45ZM95.392 17.765c-4.848 0-7.777 2.385-8.297 6.662h5.341c.182-1.477 1.141-2.255 2.826-2.255 1.71 0 2.488.778 2.488 1.893 0 .933-.595 1.426-2.125 1.71l-2.541.468c-4.484.829-6.196 2.67-6.196 5.599 0 3.344 2.36 5.445 5.626 5.445 2.67 0 4.408-1.245 5.211-4.356h.337v4.019h5.264V24.635c0-4.278-2.568-6.87-7.934-6.87Zm-.622 15.71c-1.504 0-2.36-.803-2.36-1.997 0-.984.597-1.658 2.074-1.995l1.037-.233c.895-.208 1.588-.484 2.23-1.039v1.997c0 2.308-1.219 3.267-2.981 3.267Zm40.235-15.71c-4.849 0-7.777 2.385-8.296 6.662h5.34c.182-1.477 1.141-2.255 2.826-2.255 1.711 0 2.489.778 2.489 1.893 0 .933-.597 1.426-2.126 1.71l-2.54.468c-4.485.829-6.197 2.67-6.197 5.599 0 3.344 2.359 5.445 5.626 5.445 2.671 0 4.407-1.245 5.211-4.356h.337v4.019h5.263V24.635c0-4.278-2.567-6.87-7.933-6.87Zm-.623 15.71c-1.503 0-2.359-.803-2.359-1.997 0-.984.597-1.658 2.074-1.995l1.037-.233c.894-.208 1.589-.484 2.23-1.039v1.997c0 2.308-1.218 3.267-2.982 3.267Z" /> <path class="path-fill logo-fill" fill="#0AAD0A" d="M17.852 15.23c-1.145 0-1.963.499-2.716 1.583l-2.174 3.121v-8.91H7.777v8.91l-2.173-3.12c-.753-1.085-1.57-1.585-2.717-1.585-1.73 0-2.881 1.277-2.887 2.85-.005 1.348.63 2.226 1.97 3.089l8.4 5.411 8.4-5.411c1.339-.863 1.974-1.741 1.97-3.088-.005-1.574-1.158-2.85-2.888-2.85Z" /> <path class="path-fill logo-fill" fill="#FF7009" d="M10.37 27.875c4.992 0 9.084 3.727 9.073 9.075H1.296c-.01-5.346 4.08-9.075 9.073-9.075Z" /> </g> </svg> </span> </div> <div class="logo-list-item"> <span aria-label="Delta Airlines logo"> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 164 48" class="customer-logo"> <title>Delta Airlines logo</title> <g class="delta-airlines"> <path fill="#98002E" d="M30.455 34.014 15.81 26.908V11.276l14.645 22.738Zm1.164 2.71L15.81 30v6.725h15.81Z" class="path-fill logo-fill"/> <path fill="#DE0000" d="M1.164 34.014 15.81 11.276v15.632L1.164 34.014ZM0 36.724h15.81V30L0 36.724Z" class="path-fill logo-fill" opacity=".8"/> <path fill="#98002E" d="M32.898 32.064c.574 0 1.05.463 1.05 1.041 0 .579-.46 1.058-1.033 1.058-.574 0-1.05-.463-1.05-1.041 0-.595.46-1.058 1.033-1.058Zm0 1.934a.885.885 0 0 0 .886-.893.885.885 0 1 0-1.771 0c0 .496.393.893.885.893Zm-.23-.281h-.147V32.51h.46c.278 0 .377.116.377.33a.329.329 0 0 1-.296.348l.361.529h-.164l-.36-.53h-.214l-.016.53Zm0-.678h.198c.164 0 .344-.016.344-.215 0-.148-.148-.198-.262-.198h-.263v.413h-.016Z" class="path-fill logo-fill"/> <path fill="#003D79" d="M43.968 34.014h7.102c7.314 0 11.66-3.817 11.66-10.146 0-6.33-4.346-10.13-11.66-10.13h-7.102v20.276Zm4.494-16.756h2.608c4.74 0 7.117 2.363 7.117 6.61s-2.378 6.61-7.117 6.61h-2.608v-13.22Zm29.553 7.965h8.544v-3.52h-8.544v-4.445h9.66v-3.52h-14.17v20.276h14.481v-3.52h-9.971v-5.271Zm35.588 5.271h-8.676V13.738h-4.51v20.276h13.186v-3.52Zm24.272-16.756h-18.057v3.52h6.757v16.756h4.527V17.258h6.773v-3.52ZM164 34.014h-4.707l-1.968-5.073h-8.183l-1.968 5.073h-4.396l8.414-20.359h4.542L164 34.014Zm-7.954-8.477-2.804-7.205-2.821 7.205h5.625Z" class="path-fill logo-fill"/> </g> </svg> </span> </div> <div class="logo-list-item"> <span aria-label="NYU Langone Health logo"> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 108 48" class="customer-logo"> <title>NYU Langone Health logo</title> <g class="nyu-langone-health"> <path class="path-fill logo-fill" fill="#570F8C" d="M39.419 10.703c.014-.015.024-.029.004-.06-.015-.025-.043-.064-.089-.129l-.171-.243c-.198-.284-1.412-1.956-2.99-3.37-1.582-1.418-6.375-5.464-13.993-5.464-7.938 0-13.321 4.293-16.094 7.366-2.71 3.001-4.065 6.308-4.102 6.4l-.015.035c-.026.063-.033.08 0 .093.031.013.046-.018.073-.072l.031-.062a.349.349 0 0 0 .019-.037c.18-.366 1.606-3.254 4.52-5.624 3.07-2.498 8.187-5.377 15.646-5.377 6.37 0 10.96 2.246 13.06 3.497 2.094 1.245 3.432 2.484 3.73 2.76l.003.002c.17.157.257.234.302.272.031.026.05.025.066.013ZM.133 22.529c.018.002.032.004.037.018a.42.42 0 0 1 .007.141c-.002.04-.003.088-.003.146v.024c-.009.345-.094 3.906 1.73 7.648 1.946 3.987 5.392 8.157 10.899 10.886 5.241 2.6 10.317 2.976 14.144 2.558 3.374-.368 6.03-1.549 6.691-1.842l.13-.057c.047-.02.08-.035.103-.047.04-.02.053-.026.062-.01a.03.03 0 0 1 .003.01c0 .004 0 .008-.002.012a.32.32 0 0 1-.074.07 10.893 10.893 0 0 1-.549.438c-.042.03-.087.066-.138.106-.478.37-1.432 1.108-4.043 2.207-4.14 1.742-11.077 2.841-18.004-.88C4.482 40.387 1.508 34.211.5 29.497a23.687 23.687 0 0 1-.415-6.862c.002-.036.003-.061.008-.078.007-.022.02-.03.04-.028Z"/> <path class="path-fill logo-fill" fill="#570F8C" fill-rule="evenodd" d="M74.716 32.667c-2.833 0-4.097-.594-4.097-2.121 0-.776.418-1.394 1.275-1.885-.396-.303-.605-.712-.605-1.193 0-.607.424-1.285 1.094-1.77-.81-.64-1.252-1.599-1.252-2.723 0-2.138 1.519-3.52 3.867-3.52 1.105 0 2.03.302 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<div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Engage customers globally with reliable SMS messaging </h2> <p class="copy-medium dark-text"> Launching a trusted SMS solution is easy with Messaging. Twilio gives you developer-friendly APIs, scalability, and built-in software for compliance, routing, and advanced use cases. All to help you get to market faster, and with unmatched deliverability. </p> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-1626239338" class="divider"> <p>APIs</p> <hr/> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container tiny medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Scale from concept to global solution with flexible SMS APIs </h2> </div> </div> </div> <div id="" class="grid-container two-columns slim medium-gap equal-heights" style=""> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/illo_apis_programmable-messaging_messagingx.png/_jcr_content/renditions/compressed-original.webp" alt="Programmable messaging API connecting to customers through preferred channel" title="Programmable messaging API connecting to customers through preferred channel" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/illo_apis_programmable-messaging_messagingx.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h3><span class="copy-extra-large"><b>Programmable Messaging API</b></span></h3> <p>Send transactional MMS, SMS, and WhatsApp messages with a single API.</p> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <div class="richtext"> Reach 180+ countries reliably with localized senders, compliance tools, and global guidelines. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <div class="richtext"> Manage compliance, deliverability, replies, and more with Twilio’s programmable software. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <div class="richtext"> Monitor and troubleshoot message delivery and engagement with real-time analytics. </div> </div> </li> </ul> <div data-uuid="-1378314039" class="button-container horizontal medium left"> <a class="button link right" href="/en-us/messaging/programmable-messaging-api" target="_self" data-uuid="a61aba51-8692-3f4d-97e0-8ce379057a52" aria-label="Explore the Programmable Messaging API"> <span class="button-text"> Explore the Programmable Messaging API </span> </a> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/illo_apis_conversations_messagingx.png/_jcr_content/renditions/compressed-original.webp" alt="Conversations api connecting with multiparty through various channels" title="Conversations api connecting with multiparty through various channels" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/illo_apis_conversations_messagingx.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <h3><span class="copy-extra-large"><b>Conversations API</b></span></h3> <p>Drive two-way engagement with cross-channel messaging for MMS and more using a single API.</p> </div> <ul data-uuid="" class="list list-checklist spacing-tight small " role="list"> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <div class="richtext"> Power commerce and support on SMS, MMS, chat, Facebook Messenger, and WhatsApp. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <div class="richtext"> Manage participants, archive messages, and orchestrate workflows without additional code. </div> </div> </li> <li> <div class="list-marker "> <svg width="8" height="7" viewBox="0 0 8 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 3.93333L2.73504 5.88889L7.44445 1" stroke="#121C2D" stroke-width="1.11111" stroke-linecap="round" stroke-linejoin="round"/> </svg> </div> <div class="list-content "> <div class="richtext"> Get to market faster with quick-starts, sample apps, and SDKs. </div> </div> </li> </ul> <div data-uuid="878596968" class="button-container horizontal medium left"> <a class="button link right" href="/en-us/messaging/conversations-api" target="_self" data-uuid="e70d185a-ab1c-301d-94f2-975ad5edbb28" aria-label="Explore the Conversations API"> <span class="button-text"> Explore the Conversations API </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="571877012" class="divider"> <p>Use cases</p> <hr/> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container tiny medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Start and scale customer relationships </h2> </div> </div> </div> <div id="" class="grid-container two-columns slim medium-gap equal-heights" style=""> <div class="grid-container-column">  <div class="card-icon vertical center"> <a class="card-icon__overlay" aria-label="Notifications" href="/en-us/use-cases/alerts-and-notifications" target="_self"></a> <header class="card-icon-header vertical center"> <div class="svg-icon "> <span aria-hidden="true" class="illo_use-cases_lead-generation_gbm circle medium circle"> <svg width="190" height="80" viewBox="0 0 190 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M47.9498 19.75C43.8698 25.4 41.4498 32.31 41.2998 39.22C41.1998 44 41.9498 48.81 43.5798 53.31C46.1898 60.49 51.3698 66.46 58.2898 69.76C64.5898 72.77 71.8498 73.46 78.7498 72.39C89.6098 70.7 100.07 64.21 104.66 54.22C110.64 41.2 106.46 24.35 96.1098 15.23C86.9898 7.19003 72.2598 4.85003 60.7098 9.52003C55.5798 11.59 51.1698 15.28 47.9498 19.75Z" fill="#EEF7FF"/> <path d="M133.929 18.9C131.309 22.54 129.749 26.98 129.649 31.41C129.579 34.48 130.069 37.58 131.119 40.47C132.799 45.08 136.129 48.92 140.569 51.05C144.619 52.98 149.289 53.43 153.719 52.74C160.699 51.66 167.429 47.48 170.379 41.06C174.219 32.69 171.539 21.86 164.879 16C159.009 10.83 149.549 9.32998 142.129 12.33C138.829 13.66 135.999 16.03 133.929 18.91V18.9Z" fill="#FBEDE3"/> <path d="M155.999 61.0799C155.719 59.9899 154.599 57.8199 154.599 57.8199C154.499 57.9599 153.849 59.0399 153.659 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copy-small"> <p>Send personalized alerts, reminders, and notifications for appointments, deliveries, and more with the Programmable Messaging API.</p> </div> </div> </div> </div> <div class="grid-container-column">  <div class="card-icon vertical center"> <a class="card-icon__overlay" aria-label="Verifications" href="/en-us/use-cases/user-verification-identity" target="_self"></a> <header class="card-icon-header vertical center"> <div class="svg-icon "> <span aria-hidden="true" class="illo_use-cases_verifications_programmable-messaging circle medium circle"> <svg width="190" height="80" viewBox="0 0 190 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M119.07 28.09C115.9 32.49 114.01 37.86 113.89 43.23C113.81 46.95 114.4 50.69 115.67 54.19C117.7 59.77 121.73 64.42 127.11 66.99C132.01 69.33 137.66 69.87 143.02 69.04C151.47 67.73 159.61 62.67 163.18 54.91C167.83 44.79 164.58 31.67 156.53 24.58C149.43 18.33 137.98 16.51 128.99 20.13C125 21.74 121.57 24.61 119.06 28.09H119.07Z" 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95.8798 15.49C99.9198 14.95 102.87 15.81 103.85 16.09C103.96 16.12 104.05 16.15 104.09 16.16C106.92 17.1 107.31 16.61 107.44 16.44C107.6 16.24 107.65 15.88 106.99 15.31H106.98Z" fill="#121C2D"/> </svg> </span> </div> </header> <div class="card-icon-details"> <h4 class="card-title title-extra-small "> Conversational care and commerce</h4> <div class="card-description copy-small"> <p>Support the full customer journey with two-way, SMS for support, sales, and lead generation with the Conversations API.</p> </div> </div> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/forrester-report-cover-lg.png/_jcr_content/renditions/compressed-original.webp" alt="A Forrester Consulting study about the ROI of Twilio Messaging." title="A Forrester Consulting study about the ROI of Twilio Messaging." class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/products/messaging/sms/forrester-report-cover-lg.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> <div class="grid-container-column"> <div class="title "> <p class="eyebrow "> Resources </p> <h3 class="title-medium"> The Total Economic Impact™ of Twilio Messaging </h3> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>A commissioned study conducted by Forrester Consulting found Twilio Messaging provided a 3% increase in messages delivered, a 15% improvement among development teams, and a 30 to 40% opt-in rate for SMS marketing. </p> </div> <div data-uuid="-1723426430" class="button-container horizontal medium left"> <a class="button button-secondary right" href="https://pages.twilio.com/forrester-tei-messaging?utm_source=web&utm_medium=sms" target="_self" data-uuid="b4e0adeb-a52c-3ab3-9823-973fdc229008" aria-label="View the 2023 study"> <span class="button-text"> View the 2023 study </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="1896095799" class="divider"> <p>Developer resources</p> <hr/> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column"> <div class="title "> <h3 class="title-small"> Read the Docs </h3> </div> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><span class="copy-large">Explore quick-start guides, code snippets, SDKs, and more in our comprehensive resource library to kickstart your build for Facebook Messenger with Messaging.</span></p> </div> <div data-uuid="-1605677304" class="button-container vertical medium left"> <a class="button button-primary right" href="https://www.twilio.com/docs/sms" target="_blank" data-uuid="e805c7da-a8a7-3574-9123-8ff4490509bc" aria-label="Read SMS Docs"> <span class="button-text"> Read SMS Docs <span class="button-icon external medium"> <svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </a> <a class="button button-secondary right" href="https://www.twilio.com/try-twilio" target="_self" data-uuid="ab433575-c203-35a1-bc1a-149137a78602" aria-label="Get started with Messaging"> <span class="button-text"> Get started with Messaging </span> </a> </div> </div> <div class="grid-container-column"> <div class="code-snippet"> <p class="code-snippet-title title-super-text"> Create a message </p> <nav role="tablist" class="code-snippet-tabs" aria-multiselectable="false"> <button type="button" role="tab" id="code-tab--1457006682" class="code-snippet-button" aria-controls="code-tabpanel--1457006682" aria-selected="true" data-cmp-hook-tabs="tab">Node.js</button> <button type="button" role="tab" id="code-tab--1457006681" class="code-snippet-button" aria-controls="code-tabpanel--1457006681" aria-selected="false" data-cmp-hook-tabs="tab">Python</button> <button type="button" role="tab" id="code-tab--1457006680" class="code-snippet-button" aria-controls="code-tabpanel--1457006680" aria-selected="false" data-cmp-hook-tabs="tab">C#</button> <button type="button" role="tab" id="code-tab--1457006679" class="code-snippet-button" aria-controls="code-tabpanel--1457006679" aria-selected="false" data-cmp-hook-tabs="tab">Java</button> <button type="button" role="tab" id="code-tab--1457006678" class="code-snippet-button" aria-controls="code-tabpanel--1457006678" aria-selected="false" data-cmp-hook-tabs="tab">PHP</button> <button type="button" role="tab" id="code-tab--1457006677" class="code-snippet-button" aria-controls="code-tabpanel--1457006677" aria-selected="false" data-cmp-hook-tabs="tab">Ruby</button> <button type="button" role="tab" id="code-tab--1457006676" class="code-snippet-button" aria-controls="code-tabpanel--1457006676" aria-selected="false" data-cmp-hook-tabs="tab">Twilio-CLI</button> <button type="button" role="tab" id="code-tab--1457006675" class="code-snippet-button" aria-controls="code-tabpanel--1457006675" aria-selected="false" data-cmp-hook-tabs="tab">Curl</button> </nav> <div class="code-snippet-slides"> <div id="code-tabpanel--1457006682" role="tabpanel" aria-labelledby="code-tab--1457006682" class="code-snippet-panel selected-panel code-snippet-panel-not-full-height"> <pre><code class="language-js">// Download the helper library from https://www.twilio.com/docs/node/install // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure const accountSid = process.env.TWILIO_ACCOUNT_SID; const authToken = process.env.TWILIO_AUTH_TOKEN; const client = require('twilio')(accountSid, authToken); client.messages .create({from: '+15017122661', body: 'Hi there', to: '+15558675310'}) .then(message => console.log(message.sid));</code></pre> </div> <div id="code-tabpanel--1457006681" role="tabpanel" aria-labelledby="code-tab--1457006681" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-python"># Download the helper library from https://www.twilio.com/docs/python/install import os from twilio.rest import Client # Find your Account SID and Auth Token at twilio.com/console # and set the environment variables. See http://twil.io/secure account_sid = os.environ['TWILIO_ACCOUNT_SID'] auth_token = os.environ['TWILIO_AUTH_TOKEN'] client = Client(account_sid, auth_token) message = client.messages.create( from_='+15017122661', body='Hi there', to='+15558675310' ) print(message.sid)</code></pre> </div> <div id="code-tabpanel--1457006680" role="tabpanel" aria-labelledby="code-tab--1457006680" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-csharp">// Install the C# / .NET helper library from twilio.com/docs/csharp/install using System; using Twilio; using Twilio.Rest.Api.V2010.Account; class Program { static void Main(string[] args) { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID"); string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN"); TwilioClient.Init(accountSid, authToken); var message = MessageResource.Create( from: new Twilio.Types.PhoneNumber("+15017122661"), body: "Hi there", to: new Twilio.Types.PhoneNumber("+15558675310") ); Console.WriteLine(message.Sid); } }</code></pre> </div> <div id="code-tabpanel--1457006679" role="tabpanel" aria-labelledby="code-tab--1457006679" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-java">// Install the Java helper library from twilio.com/docs/java/install import com.twilio.Twilio; import com.twilio.rest.api.v2010.account.Message; import com.twilio.type.PhoneNumber; public class Example { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID"); public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN"); public static void main(String[] args) { Twilio.init(ACCOUNT_SID, AUTH_TOKEN); Message message = Message.creator( new com.twilio.type.PhoneNumber("+15558675310"), new com.twilio.type.PhoneNumber("+15017122661"), "Hi there") .create(); System.out.println(message.getSid()); } }</code></pre> </div> <div id="code-tabpanel--1457006678" role="tabpanel" aria-labelledby="code-tab--1457006678" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-php">require_once '/path/to/vendor/autoload.php'; use Twilio\Rest\Client; // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure $sid = getenv("TWILIO_ACCOUNT_SID"); $token = getenv("TWILIO_AUTH_TOKEN"); $twilio = new Client($sid, $token); $message = $twilio->messages ->create("+15558675310", // to ["from" => "+15017122661", "body" => "Hi there"] ); print($message->sid);</code></pre> </div> <div id="code-tabpanel--1457006677" role="tabpanel" aria-labelledby="code-tab--1457006677" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-ruby"># Download the helper library from https://www.twilio.com/docs/ruby/install require 'rubygems' require 'twilio-ruby' # Find your Account SID and Auth Token at twilio.com/console # and set the environment variables. See http://twil.io/secure account_sid = ENV['TWILIO_ACCOUNT_SID'] auth_token = ENV['TWILIO_AUTH_TOKEN'] @client = Twilio::REST::Client.new(account_sid, auth_token) message = @client.messages.create( from: '+15017122661', body: 'Hi there', to: '+15558675310' ) puts message.sid</code></pre> </div> <div id="code-tabpanel--1457006676" role="tabpanel" aria-labelledby="code-tab--1457006676" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-bash"># Install the twilio-cli from https://twil.io/cli twilio api:core:messages:create \\ --from +15017122661 \\ --body "Hi there" \\ --to +15558675310</code></pre> </div> <div id="code-tabpanel--1457006675" role="tabpanel" aria-labelledby="code-tab--1457006675" class="code-snippet-panel code-snippet-panel-not-full-height"> <pre><code class="language-curl">curl -X POST "https://api.twilio.com/2010-04-01/Accounts/\$TWILIO_ACCOUNT_SID/Messages.json" \\ --data-urlencode "From=+15017122661" \\ --data-urlencode "Body=Hi there" \\ --data-urlencode "To=+15558675310" \\ -u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN</code></pre> </div> </div> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="1002482607" class="divider"> <p>Pricing</p> <hr/> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container tiny medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> SMS made easy with Messaging </h2> <p class="copy-medium dark-text"> Send and receive text messages at scale with two developer-friendly APIs in one trusted platform, Messaging. Pay as you go and enjoy scaling discounts for high-volume and long-term use. </p> <div data-uuid="774481966" class="button-container horizontal large left"> <a class="button button-primary right" href="https://www.twilio.com/sms/pricing/us" target="_self" data-uuid="366166a8-4373-3eb8-a65c-9598839b81e4" aria-label="See pricing"> <span class="button-text"> See pricing </span> </a> <a class="button button-secondary right" href="/en-us/messaging" target="_self" data-uuid="1204437e-0a31-3f88-8967-2155d82caa03" aria-label="Explore Messaging"> <span class="button-text"> Explore Messaging </span> </a> </div> </div> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="-213852987" class="divider"> <p>FAQs</p> <hr/> </div> </div> </div> <div id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div id="" class="grid-container offset-40-60 default medium-gap equal-heights" style=""> <div class="grid-container-column"> <div class="title "> <h2 class="title-medium"> SMS messaging FAQs </h2> </div> </div> <div class="grid-container-column"> <div class="accordion-v2" data-multiple-expansion="false" data-first-open="false"> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">What is an SMS API?</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>An SMS API is an application program interface that lets you send SMS text messages through an SMS gateway. </p> <p>SMS APIs 'bridge the gap' between telecommunications carrier networks and the internet so you can easily send and receive text messages from web applications.<br /> <br /> <a href="https://www.twilio.com/docs/glossary/what-is-sms-api-short-messaging-service#:~:text=A%20SMS%20API%20is%20well,messages%20via%20a%20SMS%20Gateway.">SMS API full definition</a></p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">How to send bulk SMS?</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>Bulk SMS messaging is when you send SMS to large lists of recipients. To send bulk SMS, you need: </p> <p><b>1. An SMS service provider that can deliver your messages for you</b></p> <p>For large-scale messaging use cases, it’s important to find an SMS service that can deliver messages reliable at any volume.</p> <p><b>2. The right kind of phone number to send messages en masse</b></p> <p>Application-to-person 10-digit long codes (A2P 10DLC) are verified numbers specifically made for businesses to send messages to customers. Short codes (5- or 6-digit numbers) that are approved by carriers are another option for high-throughput messages. Toll-free numbers (10-digit numbers like 833-569-67XX) are another option for high throughput.</p> <p><b>3. The right message</b></p> <p>Create messages that are meaningful and valuable to your recipients. If you fail to do this, recipients will ignore your messages or block your number. We recommend personalizing messages as much as possible. </p> <p><b>4. Opt-ins</b></p> <p>To send to any recipients, you need to build a list of people who have expressly opted in to your messages. </p> <p><br /> <a href="https://www.twilio.com/en-us/learn/messaging/sms-bulk-messaging-101">For more information, read SMS Bulk Messaging 101</a></p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">What is SMS marketing?</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>SMS marketing is sending marketing messages directly to customers’ phones via SMS or text message. Sometimes you might hear SMS marketing referred to as text message marketing. </p> <p>SMS marketing covers any kind of promotion message, including discount offers, product announcements, personalized offers, abandoned cart announcements, and more. If you can get customers to opt in to SMS marketing messages, you can benefit from high open rates, high response rates, and fast delivery straight to customers.</p> <p><a href="https://www.twilio.com/blog/sms-marketing-for-beginners">SMS marketing for beginners</a></p> <p><a href="https://www.twilio.com/blog/champion-sms-marketing-to-internal-stakeholders">How to champion SMS marketing to your stakeholders</a></p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">How do you integrate an SMS API?</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <ol><li>First, find and sign up for an SMS API provider like Twilio</li><li>Get an API key from your provider</li><li>Purchase a phone number to send the messages from</li><li>Decide what type of messages you want to send and how you want to send them</li><li>Write code to connect to the API and send your messages</li><li>Test your code to verify that your messages are going through</li></ol> <p>The amount of time it takes to integrate an SMS API depends on the complexity of your project and your experience with similar integrations.</p> <p><a href="https://www.twilio.com/docs/sms/quickstart">Get started with our Programmable SMS quickstart</a></p> <p><a href="https://www.twilio.com/docs/sms/api">See the Programmable Messaging API overview</a></p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">How does an SMS API work?</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>An SMS API makes it easy to send and receive SMS and MMS messages from a web application via an HTTP request. </p> <p>SMS APIs act as a connection between your app to the telecommunications carrier networks so you can send and receive text messages to recipients. They also convert the message to a format that can be sent over the carrier network/that the web application can understand when someone responds. </p> <p><a href="https://www.twilio.com/docs/usage/api">How to use Twilio’s REST APIs</a></p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">What is an SMS gateway API?</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p>An SMS gateway is a service that makes it possible to send and receive SMS text messages through a REST API (like an SMS API). This is the “bridge” between the code you write in your web application and the global telecommunications network that delivers it to a recipient’s mobile phone. </p> <p>The SMS gateway is also what translates the message so it’s compatible with the carrier network.</p> <p>They usually route SMS text messages to the telco networks via an SMPP interface that networks expose, either directly or via an aggregator that sells messages to multiple networks.</p> <p><a href="https://www.twilio.com/docs/glossary/what-is-a-sms-gateway">See more information on SMS gateways</a></p> </div> </div> </div> </div> <div class="accordion-v2__item" data-cmp-hook-accordion="item"> <div class="accordion-v2__header"> <button class="accordion-v2__button" type="button" aria-controls="-panel" data-cmp-hook-accordion="button"> <div class="accordion-v2__header-labels accordion-v2__header--medium"> <h3 class="accordion-v2__title">What are the different types of phone numbers for business texting?</h3> </div> <div class="accordion-v2__icon"> <span class="accordion-v2__icon-plus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a plus symbol</title> <path class="icon-stroke" d="M38.472 3.44824L38.472 75.4482M75.0435 38.8768L3.04346 38.8768" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> <span class="accordion-v2__icon-minus"> <span class="name twilio-icon"> <svg viewBox="0 0 78 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a minus symbol</title> <path class="icon-stroke" d="M75.0435 2.84815L3.04346 2.84814" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </span> </div> </button> </div> <div> <div data-cmp-hook-accordion="panel" class="accordion-v2__dropdown" role="region" aria-labelledby="-button"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><b>Toll-free numbers</b></p> <p>Toll-free numbers are 10-digit numbers that have a standard prefix like 800 or 833 (1-833-456-78XX). </p> <ul><li>Can be used for calls and text messages</li><li>Support high-throughput for high-volume use cases like notifications, alerts, and promotions</li><li>Require a verification process for high-volume use cases </li></ul> <p><a href="/en-us/phone-numbers/toll-free" target="_self" rel="noopener noreferrer">See more about toll-free numbers</a></p> <p> </p> <p><b>A2P 10DLC</b></p> <p>Application-to-person 10-digit long codes are numbers with a local prefix, like +1 (415) 568-00XX. </p> <ul><li>Specifically for business messaging traffic</li><li>Support both phone calls and text messages</li><li>A verification process is required to prove you are a trusted sender with approved campaigns</li></ul> <p><a href="/en-us/phone-numbers/a2p-10dlc" target="_self" rel="noopener noreferrer">See more about 10DLC numbers </a></p> <p> </p> <p><b>Short codes</b></p> <p>Short codes are 5-6 character codes (56748) that are recognizable, and can be used for text and picture messaging.</p> <ul><li>Throughput starts at 100 messages per second</li><li>Support high-volume use cases like alerts, notifications, verifications, and promotions</li><li>A verification process is required to prove you are a trusted sender with approved campaigns</li></ul> <p><a href="/en-us/messaging/channels/sms/short-codes" target="_self" rel="noopener noreferrer">See more about short codes</a></p> </div> </div> </div> </div> </div> <script type="application/ld+json"> {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"name":"What is an SMS API?","acceptedAnswer":{"text":"<p>An SMS API is an application program interface that lets you send SMS text messages through an SMS gateway. </p>\r\n<p>SMS APIs 'bridge the gap' between telecommunications carrier networks and the internet so you can easily send and receive text messages from web applications.<br>\r\n<br>\r\n<a href=\"https://www.twilio.com/docs/glossary/what-is-sms-api-short-messaging-service#:~:text=A%20SMS%20API%20is%20well,messages%20via%20a%20SMS%20Gateway.\">SMS API full definition</a></p>\r\n","@type":"Answer"},"@type":"Question"},{"name":"How to send bulk SMS?","acceptedAnswer":{"text":"<p>Bulk SMS messaging is when you send SMS to large lists of recipients. To send bulk SMS, you need: </p>\r\n<p><b>1. An SMS service provider that can deliver your messages for you</b></p>\r\n<p>For large-scale messaging use cases, it’s important to find an SMS service that can deliver messages reliable at any volume.</p>\r\n<p><b>2. The right kind of phone number to send messages en masse</b></p>\r\n<p>Application-to-person 10-digit long codes (A2P 10DLC) are verified numbers specifically made for businesses to send messages to customers. Short codes (5- or 6-digit numbers) that are approved by carriers are another option for high-throughput messages. Toll-free numbers (10-digit numbers like 833-569-67XX) are another option for high throughput.</p>\r\n<p><b>3. The right message</b></p>\r\n<p>Create messages that are meaningful and valuable to your recipients. If you fail to do this, recipients will ignore your messages or block your number. We recommend personalizing messages as much as possible. </p>\r\n<p><b>4. Opt-ins</b></p>\r\n<p>To send to any recipients, you need to build a list of people who have expressly opted in to your messages. </p>\r\n<p><br>\r\n<a href=\"https://www.twilio.com/en-us/learn/messaging/sms-bulk-messaging-101\">For more information, read SMS Bulk Messaging 101</a></p>\r\n","@type":"Answer"},"@type":"Question"},{"name":"What is SMS marketing?","acceptedAnswer":{"text":"<p>SMS marketing is sending marketing messages directly to customers’ phones via SMS or text message. Sometimes you might hear SMS marketing referred to as text message marketing.  </p>\r\n<p>SMS marketing covers any kind of promotion message, including discount offers, product announcements, personalized offers, abandoned cart announcements, and more. If you can get customers to opt in to SMS marketing messages, you can benefit from high open rates, high response rates, and fast delivery straight to customers.</p>\r\n<p><a href=\"https://www.twilio.com/blog/sms-marketing-for-beginners\">SMS marketing for beginners</a></p>\r\n<p><a href=\"https://www.twilio.com/blog/champion-sms-marketing-to-internal-stakeholders\">How to champion SMS marketing to your stakeholders</a></p>\r\n","@type":"Answer"},"@type":"Question"},{"name":"How do you integrate an SMS API?","acceptedAnswer":{"text":"<ol>\r\n<li>First, find and sign up for an SMS API provider like Twilio</li>\r\n<li>Get an API key from your provider</li>\r\n<li>Purchase a phone number to send the messages from</li>\r\n<li>Decide what type of messages you want to send and how you want to send them</li>\r\n<li>Write code to connect to the API and send your messages</li>\r\n<li>Test your code to verify that your messages are going through</li>\r\n</ol>\r\n<p>The amount of time it takes to integrate an SMS API depends on the complexity of your project and your experience with similar integrations.</p>\r\n<p><a href=\"https://www.twilio.com/docs/sms/quickstart\">Get started with our Programmable SMS quickstart</a></p>\r\n<p><a href=\"https://www.twilio.com/docs/sms/api\">See the Programmable Messaging API overview</a></p>\r\n","@type":"Answer"},"@type":"Question"},{"name":"How does an SMS API work?","acceptedAnswer":{"text":"<p>An SMS API makes it easy to send and receive SMS and MMS messages from a web application via an HTTP request. </p>\r\n<p>SMS APIs act as a connection between your app to the telecommunications carrier networks so you can send and receive text messages to recipients. They also convert the message to a format that can be sent over the carrier network/that the web application can understand when someone responds. </p>\r\n<p><a href=\"https://www.twilio.com/docs/usage/api\">How to use Twilio’s REST APIs</a></p>\r\n","@type":"Answer"},"@type":"Question"},{"name":"What is an SMS gateway API?","acceptedAnswer":{"text":"<p>An SMS gateway is a service that makes it possible to send and receive SMS text messages through a REST API (like an SMS API). This is the “bridge” between the code you write in your web application and the global telecommunications network that delivers it to a recipient’s mobile phone. </p>\r\n<p>The SMS gateway is also what translates the message so it’s compatible with the carrier network.</p>\r\n<p>They usually route SMS text messages to the telco networks via an SMPP interface that networks expose, either directly or via an aggregator that sells messages to multiple networks.</p>\r\n<p><a href=\"https://www.twilio.com/docs/glossary/what-is-a-sms-gateway\">See more information on SMS gateways</a></p>\r\n","@type":"Answer"},"@type":"Question"},{"name":"What are the different types of phone numbers for business texting?","acceptedAnswer":{"text":"<p><b>Toll-free numbers</b></p>\r\n<p>Toll-free numbers are 10-digit numbers that have a standard prefix like 800 or 833 (1-833-456-78XX). </p>\r\n<ul>\r\n<li>Can be used for calls and text messages</li>\r\n<li>Support high-throughput for high-volume use cases like notifications, alerts, and promotions</li>\r\n<li>Require a verification process for high-volume use cases </li>\r\n</ul>\r\n<p><a href=\"/content/twilio-com/global/en-us/phone-numbers/toll-free.html\" target=\"_self\">See more about toll-free numbers</a></p>\r\n<p> </p>\r\n<p><b>A2P 10DLC</b></p>\r\n<p>Application-to-person 10-digit long codes are numbers with a local prefix, like +1 (415) 568-00XX. </p>\r\n<ul>\r\n<li>Specifically for business messaging traffic</li>\r\n<li>Support both phone calls and text messages</li>\r\n<li>A verification process is required to prove you are a trusted sender with approved campaigns</li>\r\n</ul>\r\n<p><a href=\"/content/twilio-com/global/en-us/phone-numbers/a2p-10dlc.html\" target=\"_self\">See more about 10DLC numbers </a></p>\r\n<p> </p>\r\n<p><b>Short codes</b></p>\r\n<p>Short codes are 5-6 character codes (56748) that are recognizable, and can be used for text and picture messaging.</p>\r\n<ul>\r\n<li>Throughput starts at 100 messages per second</li>\r\n<li>Support high-volume use cases like alerts, notifications, verifications, and promotions</li>\r\n<li>A verification process is required to prove you are a trusted sender with approved campaigns</li>\r\n</ul>\r\n<p><a href=\"/content/twilio-com/global/en-us/messaging/channels/sms/short-codes.html\" target=\"_self\">See more about short codes</a></p>\r\n","@type":"Answer"},"@type":"Question"}]} </script> </div> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-paper default" id=""> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="xfpage page basicpage"> <section id="" class="grid-container offset-40-60 default with-border medium-gap bg-color-white center" style=""> <div class="grid-container-column"> <button type="button" class="media video" data-video-source="https://youtu.be/ggXyvd86ylQ"> <div class="media-image "> <span class="play-icon"></span> <img src="/content/dam/twilio-com/global/en/products/messaging/twilio-messaging-engagement-suite-panel/Image%20Placeholder.png/_jcr_content/renditions/compressed-original.webp" alt="Screenshot from the video" title="Twilio Messaging Engagement Suite Video Image" loading="lazy"/> </div> <div class="media-image--mobile "> <span class="play-icon"></span> <img src="/content/dam/twilio-com/global/en/products/messaging/twilio-messaging-engagement-suite-panel/Image%20Placeholder.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </button> <script type="application/ld+json"> {"@context":"https://schema.org","@type":"VideoObject","name":"Twilio Messaging Engagement Suite","description":"Take our interactive demo: Engagement Suite from Twilio Messaging for SMS, MMS, and WhatsApp. \n\nLearn more:\nhttps://twilio.coastdemo.com/share/660dcc6490f438e15caeb78e","thumbnailUrl":["https://i.ytimg.com/vi/ggXyvd86ylQ/default.jpg","https://i.ytimg.com/vi/ggXyvd86ylQ/mqdefault.jpg","https://i.ytimg.com/vi/ggXyvd86ylQ/hqdefault.jpg","https://i.ytimg.com/vi/ggXyvd86ylQ/sddefault.jpg","https://i.ytimg.com/vi/ggXyvd86ylQ/maxresdefault.jpg"],"uploadDate":"2024-06-27T17:56:33Z","duration":"PT41S","contentUrl":"https://www.youtube.com/watch?v=ggXyvd86ylQ","embedUrl":"https://www.youtube.com/embed/ggXyvd86ylQ","interactionStatistic":{"type":"InteractionCounter","interactionType":{"@type":"WatchAction"},"userInteractionCount":3788}} </script> </div> <div class="grid-container-column"> <div class="richtext " data-ext-icon="<svg viewBox="0 0 79 79" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon--decorative" role="presentation"> <title>An icon of a outbound link arrow</title> <path class="icon-stroke" d="M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> <p><span class="copy-small"><span class="badge medium red" style=" color: white; ">New</span></span></p> <h2>Introducing Twilio Messaging Engagement Suite</h2> <p><span class="copy-medium">Get simpler development, quicker time to market, and higher deliverability rates.* See how Message Scheduling, Link Shortening with Click Tracking, advanced data, and real-time dashboards can benefit your business. </span></p> </div> <div data-uuid="-586752833" class="button-container horizontal medium left"> <a class="button button-primary right" href="https://twilio.coastdemo.com/share/660dcc6490f438e15caeb78e" target="_self" data-uuid="daae2900-5415-32a9-b630-37781fee2503" aria-label="View demo"> <span class="button-text"> View demo </span> </a> </div> </div> </section> <section id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div 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