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Appointment reminder texts and emails | Twilio

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16.3053L111.139 12.4678C111.139 12.2416 110.978 12.0801 110.752 12.0801H103.849C103.623 12.0801 103.462 12.2416 103.462 12.4678V16.3053ZM112.352 27.2323C112.352 32.4985 116.395 36.4615 122.308 36.4615C128.22 36.4615 132.228 32.4985 132.228 27.2323V26.8123C132.228 21.5462 128.22 17.6923 122.308 17.6923C116.395 17.6923 112.352 21.5462 112.352 26.8123V27.2323ZM119.769 27.2462V26.9307C119.769 24.5077 120.886 23.56 122.308 23.56C123.729 23.56 124.852 24.5077 124.852 26.9307V27.2462C124.852 29.637 123.729 30.6369 122.308 30.6369C120.886 30.6369 119.769 29.637 119.769 27.2462Z" fill="#F22F46"/> </g> </g> </svg> </a> </div> <ul class="navigation-links" role="list"> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-0" data-nav-id="0" class="navigation-link" id="navigation-link-0"> Products </button> <div data-nav-id="0" aria-labelledby="navigation-link-0" id="navigation-dropdown-0" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Communications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/messaging" target="_self" data-uuid="c65ba57f-0180-378b-a5a5-4f81c8d14373"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Messaging</strong> </span> <p class="navigation-dropdown-link-description"> Send and receive multichannel text and media messages in 180+ countries </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/messaging/channels/sms" target="_self" data-uuid="f2c3345d-3fa1-33d2-ac50-e682e778a0d8">SMS</a> <a href="/en-us/messaging/channels/whatsapp" target="_self" data-uuid="afe9c931-96ed-3c7a-895b-671a04507508">WhatsApp</a> <a href="/en-us/messaging/conversations-api" target="_self" data-uuid="4dc05265-7e3a-37f8-85bb-5f6587fdc22f">Conversations</a> <a href="/en-us/messaging/channels/rcs" target="_self" data-uuid="9e18930c-b023-39e8-b333-75606e8d9231">RCS</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/voice" target="_self" data-uuid="fbdaf169-d9be-33ff-9a3b-edc7ad68de86"> <svg width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M25.6264 34.6385L25.659 34.5419L35.4121 7.04017C36.622 3.6285 41.698 4.49252 41.698 8.11013L41.6978 29.4478L44.4808 29.4481C46.6711 29.4481 48.218 31.5627 47.5692 33.6229L47.5372 33.7194L36.7466 64.6588C35.5514 68.0857 30.4551 67.2318 30.4551 63.6046L30.4548 38.8287L28.7099 38.8289C26.5126 38.8289 24.965 36.7018 25.6264 34.6385ZM38.4629 32.6652V8.11013L28.7099 35.6118H33.6902V63.6046L44.4808 32.6652H38.4629ZM16.7287 15.2802C16.693 14.4288 15.9908 13.7464 15.1246 13.74C14.2313 13.7334 13.5018 14.4483 13.4951 15.3366L13.1918 56.0007L13.1932 56.081C13.2289 56.9324 13.9311 57.6147 14.7973 57.6212C15.6906 57.6277 16.4202 56.9129 16.4268 56.0246L16.7301 15.3605L16.7287 15.2802ZM1.61752 23.7446C2.48379 23.7446 3.191 24.4218 3.23307 25.2729L3.23505 25.3531V47.9701C3.23505 48.8585 2.51086 49.5787 1.61752 49.5787C0.75126 49.5787 0.0440456 48.9015 0.00197953 48.0504L0 47.9701V25.3531C0 24.4648 0.72419 23.7446 1.61752 23.7446ZM70.3825 23.7446C71.2487 23.7446 71.9559 24.4218 71.998 25.2729L72 25.3531V47.9701C72 48.8585 71.2758 49.5787 70.3825 49.5787C69.5162 49.5787 68.809 48.9015 68.7669 48.0504L68.7649 47.9701V25.3531C68.7649 24.4648 69.4891 23.7446 70.3825 23.7446ZM58.0305 13.74C58.8967 13.7465 59.5989 14.4288 59.6346 15.2802L59.636 15.3605L59.3327 56.0246C59.3261 56.9129 58.5965 57.6277 57.7032 57.6212C56.837 57.6148 56.1348 56.9324 56.0991 56.081L56.0977 56.0007L56.401 15.3366C56.4076 14.4483 57.1372 13.7335 58.0305 13.74Z" fill="#121C2D"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Voice</strong> </span> <p class="navigation-dropdown-link-description"> Make, receive, and monitor calls around the world </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/voice" target="_self" data-uuid="85a51b0c-4d53-387b-a7ae-907acf893d72">PSTN</a> <a href="/en-us/sip-trunking" target="_self" data-uuid="9bc860ef-c600-35c7-8472-aba61c48de31">SIP Trunking</a> <a href="/en-us/voice-sdk" target="_self" data-uuid="eaa2af1d-a6c5-313d-ba19-d1c7ab1ee858">SDK</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/verify" target="_self" data-uuid="09ea660c-4bb0-3472-9b1c-62d7726f31f7"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Verify logo</title> <g class="twilio_verify"> <g class="path-fill"> <path d="M36 68.558a5.287 5.287 0 0 1-3.761-1.552L3.87 38.616A6.317 6.317 0 0 1 2 34.111V9.313A5.314 5.314 0 0 1 7.313 4h57.374A5.314 5.314 0 0 1 70 9.313v1.423a6.28 6.28 0 0 1-1.87 4.505L39.761 43.61c-2.061 2.061-5.44 2.061-7.522 0L21.74 33.112a2.116 2.116 0 0 1 0-2.996 2.116 2.116 0 0 1 2.997 0l10.497 10.498c.276.276.595.319.744.319.148 0 .489-.043.743-.32l28.412-28.368c.403-.404.616-.935.616-1.509V9.312c0-.595-.468-1.062-1.063-1.062H7.313c-.595 0-1.063.467-1.063 1.063V34.11c0 .574.213 1.105.616 1.509l28.369 28.369a1.091 1.091 0 0 0 1.509 0l16.872-16.873a2.116 2.116 0 0 1 2.996 0 2.116 2.116 0 0 1 0 2.996L39.74 66.986a5.288 5.288 0 0 1-3.761 1.551l.021.022Z"/> <path d="M63.625 46.118a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> <p class="navigation-dropdown-link-description"> Globally-managed multichannel 2FA and passwordless authentication </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/user-authentication-identity/lookup" target="_self" data-uuid="9ddfe08b-e121-3904-99a3-e29de8ba0d43"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> <p class="navigation-dropdown-link-description"> Know your customer and assess identity risk with real-time phone intelligence </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span></span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/email-api" target="_self" data-uuid="ae4a1f31-bb99-3afc-a76e-3d73bfd77527"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio SendGrid Email API logo</title> <g class="twilio_sendgrid-email-api"> <path fill-rule="evenodd" clip-rule="evenodd" d="M29.25 6.25C29.1249 6.25 29.0031 6.29755 28.9003 6.4003C28.7975 6.50306 28.75 6.62494 28.75 6.75V20.25C28.75 20.3751 28.7975 20.4969 28.9003 20.5997C29.0031 20.7025 29.1249 20.75 29.25 20.75H42.75C47.4341 20.75 51.25 24.5659 51.25 29.25V42.75C51.25 42.8751 51.2975 42.9969 51.4003 43.0997C51.5031 43.2025 51.6249 43.25 51.75 43.25H65.25C65.3751 43.25 65.4969 43.2025 65.5997 43.0997C65.7025 42.9969 65.75 42.8751 65.75 42.75V6.25H29.25ZM29.25 2.25H67.5C68.7375 2.25 69.75 3.2625 69.75 4.5V42.75C69.75 45.225 67.725 47.25 65.25 47.25H51.75C49.275 47.25 47.25 45.225 47.25 42.75V29.25C47.25 26.775 45.225 24.75 42.75 24.75H29.25C26.775 24.75 24.75 22.725 24.75 20.25V6.75C24.75 4.275 26.775 2.25 29.25 2.25Z" class="path-fill"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M42.75 65.75C42.8751 65.75 42.9969 65.7025 43.0997 65.5997C43.2025 65.4969 43.25 65.3751 43.25 65.25V51.75C43.25 51.6249 43.2025 51.5031 43.0997 51.4003C42.9969 51.2975 42.8751 51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 28.125C42.9048 28.125 45.8404 25.1868 45.8404 21.5625C45.8404 17.9381 42.9048 15 39.2835 15C39.0932 15.0013 38.9032 15.0144 38.7144 15.0394C38.527 15.0644 38.338 15.0071 38.1958 14.8824C38.0536 14.7577 37.9722 14.5776 37.9722 14.3884V5.8125C37.9722 5.08763 38.5594 4.5 39.2835 4.5C40.236 4.50822 41.1861 4.59603 42.124 4.7625C42.7565 4.86378 43.2234 5.40763 43.2281 6.04875V8.60813C43.2287 8.8851 43.4029 9.13194 43.6635 9.225C44.0922 9.37699 44.5125 9.55225 44.9224 9.75001C45.1741 9.86329 45.4699 9.80661 45.662 9.60826L47.4665 7.80488C47.9198 7.3517 48.6341 7.29287 49.1554 7.66575C50.7093 8.77081 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37.3126V28.6316C37.9694 28.4644 38.042 28.3051 38.1684 28.1959C38.2947 28.0864 38.4627 28.0376 38.6279 28.062C38.8448 28.0976 39.0639 28.1187 39.2835 28.125ZM32.7269 39.9375C18.2488 39.9534 6.5159 51.6966 6.5 66.1874C6.5 66.9123 7.08711 67.5 7.81134 67.5H32.7269C33.4512 67.5 34.0382 66.9123 34.0382 66.1874V41.2501C34.0382 40.5252 33.4512 39.9375 32.7269 39.9375ZM63.8582 60.9376C64.5029 60.9429 65.0506 61.4112 65.1564 62.0479C65.3806 63.4306 65.4955 64.8288 65.5 66.2296C65.4746 66.936 64.8949 67.4953 64.1886 67.4947H51.5998C51.2688 67.4917 50.9949 67.2368 50.9677 66.9068C50.3065 60.3387 45.1167 55.1445 38.5545 54.4826C38.2247 54.4555 37.97 54.1812 37.9671 53.8501V41.2501C37.9667 40.5392 38.5317 39.9574 39.2417 39.9375C41.1171 39.9371 42.9872 40.1367 44.8201 40.5334C45.4152 40.6716 45.8363 41.2028 45.8351 41.8143V45.7754C45.8349 46.0542 46.0105 46.3025 46.2731 46.395C47.2649 46.746 48.2293 47.1707 49.158 47.6654C49.4123 47.8017 49.7258 47.7546 49.9291 47.5501L52.6435 44.8619C53.0874 44.418 53.7834 44.3508 54.3038 44.7019C57.3678 46.8439 59.9373 49.6188 61.8387 52.8393C62.1303 53.352 62.0446 53.9961 61.629 54.4143L58.7439 57.3019C58.5531 57.4905 58.4969 57.7769 58.6023 58.0238C58.9423 58.8176 59.2322 59.6321 59.4704 60.4623C59.552 60.7438 59.8097 60.9374 60.1025 60.9376H63.8582Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 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45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-1" data-nav-id="1" class="navigation-link" id="navigation-link-1"> Solutions </button> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification &amp; identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts &amp; notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing &amp; promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR &amp; self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product &amp; Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 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<li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </li> <li> <button aria-expanded="false" aria-controls="navigation-dropdown-2" data-nav-id="2" class="navigation-link" id="navigation-link-2"> Developers </button> <div data-nav-id="2" aria-labelledby="navigation-link-2" id="navigation-dropdown-2" class="navigation-dropdown three-columns"> <div class="navigation-dropdown-section blue"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>An Open book</title> <g class="documents_book--open"> <path d="M35.995 67.5h-.029c-.263 0-.515-.058-.748-.164a1.946 1.946 0 0 1-.642-.454h-.01c-.146-.165-7.349-7.363-30.173-7.673-.943-.029-1.79-.396-2.42-1.053A3.412 3.412 0 0 1 1 55.75V7.95c0-.918.36-1.788 1.011-2.435.32-.329.71-.58 1.137-.754A3.32 3.32 0 0 1 4.49 4.5c19.305.251 28.297 5.276 31.505 7.672 3.208-2.396 12.2-7.42 31.506-7.672.495 0 .923.077 1.35.26.419.175.808.426 1.138.755A3.418 3.418 0 0 1 71 7.95v47.82c0 .889-.34 1.739-.962 2.396a3.435 3.435 0 0 1-2.392 1.053c-22.737.31-29.979 7.43-30.202 7.653-.03.039-.069.068-.107.106a.979.979 0 0 1-.156.126 1.973 1.973 0 0 1-.437.251 1.768 1.768 0 0 1-.603.135h-.136l-.01.01Zm1.944-51.927v46.168c4.287-2.541 13.123-6.107 29.163-6.387V8.374c-19.228.33-27.19 5.605-29.163 7.2ZM4.89 55.354c16.039.27 24.875 3.836 29.162 6.377V15.573c-1.944-1.575-9.906-6.87-29.163-7.198v46.98Zm39.923-7.807a1.933 1.933 0 0 1-.622-3.768 65.327 65.327 0 0 1 15.932-3.16 1.949 1.949 0 0 1 2.08 1.787 1.939 1.939 0 0 1-1.798 2.068 61.28 61.28 0 0 0-14.97 2.967 1.93 1.93 0 0 1-.612.096l-.01.01Zm-17.624 0c-.204 0-.408-.03-.612-.097a60.922 60.922 0 0 0-14.97-2.966 1.939 1.939 0 0 1-1.799-2.068c.078-1.063 1.02-1.855 2.08-1.788a65.422 65.422 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.445 1.945 1.945 0 0 1-1.847 1.323l-.01-.01Zm0-9.982c-.204 0-.408-.029-.612-.096a60.832 60.832 0 0 0-14.97-2.967 1.939 1.939 0 0 1-1.799-2.068c.078-1.062 1.02-1.845 2.08-1.787a65.327 65.327 0 0 1 15.933 3.16 1.925 1.925 0 0 1 1.225 2.444 1.945 1.945 0 0 1-1.847 1.324l-.01-.01Zm17.624 0a1.933 1.933 0 0 1-.622-3.768 65.331 65.331 0 0 1 15.932-3.16c1.06-.067 2.003.725 2.08 1.788a1.939 1.939 0 0 1-1.798 2.068 61.194 61.194 0 0 0-14.97 2.966 1.93 1.93 0 0 1-.612.097l-.01.01Z" class="path-fill fill-path"/> </g> </svg> <span>Documentation</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="https://www.twilio.com/docs/flex" target="_self" data-uuid="202617e5-93a5-3f8d-a293-5fd07113423d"> <div 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51.25 42.75 51.25H29.25C24.5659 51.25 20.75 47.4341 20.75 42.75V29.25C20.75 29.1249 20.7025 29.0031 20.5997 28.9003C20.4969 28.7975 20.3751 28.75 20.25 28.75H6.75C6.62494 28.75 6.50306 28.7975 6.4003 28.9003C6.29755 29.0031 6.25 29.1249 6.25 29.25V65.75H42.75ZM42.75 69.75H4.5C3.2625 69.75 2.25 68.7375 2.25 67.5V29.25C2.25 26.775 4.275 24.75 6.75 24.75H20.25C22.725 24.75 24.75 26.775 24.75 29.25V42.75C24.75 45.225 26.775 47.25 29.25 47.25H42.75C45.225 47.25 47.25 49.275 47.25 51.75V65.25C47.25 67.725 45.225 69.75 42.75 69.75Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Email</strong> </span> <p class="navigation-dropdown-link-description"> Deliver email messages reliably at scale with SendGrid </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless" target="_self" data-uuid="ac64ad4a-b6e1-3b67-bc3f-9c582536609c"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Task Router logo</title> <g class="twilio_task-router"> <path d="M57.25 27.75 70 21.375 57.25 15v12.75ZM53 51.125A2.131 2.131 0 0 0 50.875 49H48.75c-6.8 0-10.625-5.95-14.45-12.75 3.825-6.8 7.65-12.75 14.45-12.75h2.125A2.131 2.131 0 0 0 53 21.375a2.131 2.131 0 0 0-2.125-2.125H48.75c-8.288 0-13.175 6.163-17 12.75-3.825-6.587-8.712-12.75-17-12.75H4.125A2.131 2.131 0 0 0 2 21.375 2.13 2.13 0 0 0 4.125 23.5H14.75c6.8 0 10.625 5.95 14.45 12.75C25.375 43.05 21.55 49 14.75 49H4.125A2.131 2.131 0 0 0 2 51.125a2.13 2.13 0 0 0 2.125 2.125H14.75c8.288 0 13.175-6.163 17-12.75 3.825 6.587 8.712 12.75 17 12.75h2.125A2.131 2.131 0 0 0 53 51.125Zm4.25 6.375L70 51.125 57.25 44.75V57.5Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> <p class="navigation-dropdown-link-description"> Build, deploy, and run apps with Twilio’s serverless environment and visual builder </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/phone-numbers" target="_self" data-uuid="bc7654e5-0721-3c82-91e0-a3cbe7e25011"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Phone Numbers logo</title> <g class="twilio_phone-numbers"> <g class="path-fill"> <path d="M61.233 22.531H50.402L52.923 4.64a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L45.726 22.53h-13.84l2.522-17.89a2.304 2.304 0 0 0-1.967-2.615c-1.296-.186-2.43.694-2.615 1.967L27.21 22.53H12.63a2.321 2.321 0 0 0-2.314 2.315 2.321 2.321 0 0 0 2.314 2.314h13.933L24.295 43.36h-13.98A2.321 2.321 0 0 0 8 45.676a2.321 2.321 0 0 0 2.315 2.314h13.308l-2.685 19.05a2.304 2.304 0 0 0 1.967 2.615h.324c1.134 0 2.13-.833 2.292-1.99l2.777-19.697h30.62a2.321 2.321 0 0 0 2.315-2.314 2.321 2.321 0 0 0-2.314-2.315H47.462l2.268-16.201h11.48a2.321 2.321 0 0 0 2.315-2.315 2.321 2.321 0 0 0-2.315-2.314l.023.023Zm-18.446 20.83h-13.84l2.267-16.201h13.841l-2.268 16.201Z"/> <path d="M41.77 69.977h-.325a2.304 2.304 0 0 1-1.967-2.615l1.852-13.17c.185-1.273 1.32-2.153 2.615-1.967a2.304 2.304 0 0 1 1.968 2.615L44.06 68.01A2.315 2.315 0 0 1 41.77 70v-.023Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Phone Numbers</strong> </span> <p class="navigation-dropdown-link-description"> Access local, national, and toll-free phone numbers </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/phone-numbers/toll-free" target="_self" data-uuid="bcdfd127-e417-3f55-8d47-8c519354096c">Toll-Free</a> <a href="/en-us/a2p-10dlc" target="_self" data-uuid="a4625ef8-f987-3ceb-b706-0e20b72ec175">10DLC</a> <a href="/en-us/messaging/channels/sms/short-codes" target="_self" data-uuid="6a6c6b4f-bd9b-3032-89e9-f8878c6c6bca">Short Codes</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video" target="_self" data-uuid="18154e03-2a6c-3e04-9d6a-fe839e1d0d88"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> <p class="navigation-dropdown-link-description"> Connect virtually with secure, high-quality video calling at global scale </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex" target="_self" data-uuid="01b27b9e-4068-385b-bad2-abbdac206df3"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> <p class="navigation-dropdown-link-description"> Digital engagement center for customer service and sales </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="5c2d9c5a-08e1-39ea-b937-91b213ac174b">Contact center</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/engage" target="_self" data-uuid="8523f978-5f68-3011-aad2-8e0c25c78e27"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Engage</strong> </span> <p class="navigation-dropdown-link-description"> Create multi-channel campaigns with a unified data-first platform </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/sendgrid/marketing-campaigns" target="_self" data-uuid="b4a7bbcb-e911-309b-99a4-553796478f8a"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns </strong> </span> <p class="navigation-dropdown-link-description"> Create and manage email marketing campaigns with SendGrid </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section has-border"> <h5 class="navigation-dropdown-title"> <span>Customer Data</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/" target="_blank" data-uuid="9a6fde8b-0d94-3c2e-8437-c8659a43ba63"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Segment logo</title> <g class="segment"> <path d="M65.64 23.242H31.876a2.254 2.254 0 0 0-2.254 2.254v3.998a2.254 2.254 0 0 0 2.254 2.253H65.64a2.254 2.254 0 0 0 2.254-2.253v-3.998a2.254 2.254 0 0 0-2.254-2.254ZM40.125 40.253H6.359a2.254 2.254 0 0 0-2.254 2.254v3.997a2.254 2.254 0 0 0 2.254 2.254h33.766a2.254 2.254 0 0 0 2.254-2.254v-3.997a2.254 2.254 0 0 0-2.254-2.254ZM16.863 63.642a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505Zm38.274-46.779a4.253 4.253 0 1 0 0-8.505 4.253 4.253 0 0 0 0 8.505ZM36 61.516c-2.382 0-4.7-.34-6.89-.978-1.041-.298-2.147.298-2.53 1.318l-1.446 3.998a2.137 2.137 0 0 0 1.425 2.785A33.775 33.775 0 0 0 35.999 70c13.886 0 25.772-8.335 31.066-20.243.51-1.148-.02-2.487-1.212-2.913l-3.997-1.467c-1.02-.383-2.19.085-2.637 1.063C55.222 55.286 46.313 61.473 36 61.473v.043Zm0-51.032c2.381 0 4.7.34 6.89.978 1.041.298 2.147-.297 2.53-1.318l1.445-3.998a2.137 2.137 0 0 0-1.424-2.785A33.776 33.776 0 0 0 36 2c-13.885-.021-25.771 8.314-31.066 20.221-.51 1.149.022 2.488 1.212 2.913l3.998 1.468c1.02.382 2.19-.085 2.636-1.064C16.778 16.694 25.687 10.505 36 10.505v-.02Z" class="path-fill fill-path"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify your customer data with Segment CDP to power personalized engagement </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/connections" target="_blank" data-uuid="80c6422a-7ea3-39a4-9952-06c6846c86e0"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 6.85714C2 4.17462 4.17462 2 6.85714 2H65.1429C67.8255 2 70 4.17462 70 6.85714V14.1429C70 16.8254 67.8255 19 65.1429 19H38.0242C35.3416 19 33.1671 21.1746 33.1671 23.8571V42.476C33.1671 45.1586 30.9923 47.3331 28.3097 47.3331H6.85714C4.17462 47.3331 2 45.1586 2 42.476V6.85714ZM38.8329 29.5242C38.8329 26.8416 41.0077 24.667 43.6903 24.667H65.1429C67.8255 24.667 70 26.8416 70 29.5242V65.1431C70 67.8254 67.8255 70.0002 65.1429 70.0002H6.85714C4.17462 70.0002 2 67.8254 2 65.1431V57.8573C2 55.1747 4.17462 53.0002 6.85714 53.0002H33.9758C36.6584 53.0002 38.8329 50.8254 38.8329 48.1431V29.5242Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Connections ↗</strong> </span> <p class="navigation-dropdown-link-description"> Integrate web and mobile app data with a single API </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/reverse-etl" target="_blank" data-uuid="dd5d0700-bf87-33e5-aba1-83472ef7ffb7">Reverse ETL</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/protocols" target="_blank" data-uuid="04efcd9f-8d7b-3df3-b1f4-b48e000751cc"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Cloud with an upload download symbol</title> <g class="networks_cloud-upload-download"> <path fill-rule="evenodd" d="M24.799 2.006A23.31 23.31 0 0 1 47.572 18.39a15.85 15.85 0 0 1 21.016 7.886 15.857 15.857 0 0 1-10.59 21.922 2 2 0 1 1-.971-3.88 11.852 11.852 0 0 0 8.972-11.354 11.857 11.857 0 0 0-13.828-11.836 11.85 11.85 0 0 0-4.767 1.94 2 2 0 0 1-3.105-1.28A19.318 19.318 0 0 0 33.672 7.904 19.309 19.309 0 0 0 6.188 22.628a19.32 19.32 0 0 0 5.667 16.542 2 2 0 1 1-2.787 2.87 23.317 23.317 0 0 1 15.73-40.034Zm.55 34.152a2 2 0 0 1 1.414.586l8.525 8.526a2 2 0 1 1-2.829 2.828l-5.11-5.111V68a2 2 0 1 1-4 0V42.987l-5.11 5.111a2 2 0 1 1-2.83-2.828l8.525-8.526a2 2 0 0 1 1.415-.586Zm21.312 0a2 2 0 0 1 2 2V63.17l5.11-5.111a2 2 0 1 1 2.829 2.828l-8.525 8.526a2 2 0 0 1-2.829 0l-8.525-8.526a2 2 0 1 1 2.83-2.828l5.11 5.11v-25.01a2 2 0 0 1 2-2Z" class="path-fill" clip-rule="evenodd"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Protocols ↗</strong> </span> <p class="navigation-dropdown-link-description"> Protect the integrity of your data </p> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/unify" target="_blank" data-uuid="51b743b4-fbc4-3f37-bc58-92bb4d9cee95"> <svg width="72" height="72" viewBox="0 0 72 72" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M15.6794 21.5625C15.6794 12.1391 23.3118 4.5 32.7269 4.5C33.4512 4.5 34.0382 5.08763 34.0382 5.8125V37.3126C34.0382 38.0375 33.4512 38.6249 32.7269 38.6249C23.3118 38.6249 15.6794 30.9858 15.6794 21.5625ZM39.2835 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<strong>Unify ↗</strong> </span> <p class="navigation-dropdown-link-description"> Unify customer data across every channel </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="https://segment.com/product/profiles-sync/" target="_blank" data-uuid="df9276fe-890c-3edc-a15e-2191450e6a5f">Profiles Sync</a> </div> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/product/twilio-engage/journeys" target="_blank" data-uuid="52a31c29-b4ce-3b9c-81ff-a3d8ceb9630a"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 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9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Journeys ↗</strong> </span> <p class="navigation-dropdown-link-description"> Orchestrate multichannel customer journeys </p> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/products" target="_self" class="button button-secondary">See all products</a> </div> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="1" class="navigation-accordion-button" aria-expanded="false" aria-controls="navigation-accordion-content1" id="navigation-accordion-button1"> <span>Solutions</span> <svg width="10" height="7" viewBox="0 0 10 7" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.183058 0.719435C0.427136 0.475358 0.822864 0.475358 1.06694 0.719435L5 4.65249L8.93306 0.719435C9.17714 0.475358 9.57286 0.475358 9.81694 0.719435C10.061 0.963513 10.061 1.35924 9.81694 1.60332L5.68077 5.73949C5.6807 5.73956 5.68063 5.73963 5.68055 5.73971C5.50018 5.92042 5.25533 6.02198 5 6.02198C4.74473 6.02198 4.49995 5.92048 4.31959 5.73985C4.31947 5.73973 4.31935 5.73961 4.31923 5.73949L0.183058 1.60332C-0.0610194 1.35924 -0.0610194 0.963513 0.183058 0.719435Z" fill="#030B5D"/> </svg> </button> <div class="navigation-accordion-content" role="region" id="navigation-accordion-content1" aria-labelledby="navigation-accordion-button1"> <div data-nav-id="1" aria-labelledby="navigation-link-1" id="navigation-dropdown-1" class="navigation-dropdown four-columns"> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Use Cases</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/user-verification-identity" target="_self" data-uuid="8a61b858-319b-3379-abd3-566a6abdcb14"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verification &amp; identity</strong> </span> <p class="navigation-dropdown-link-description"> Add user verification to protect against fraud. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/fraud-prevention" target="_self" data-uuid="407b7bc2-53a5-3e33-9734-e199ad34fdd6">Fraud prevention</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/alerts-and-notifications" target="_self" data-uuid="80bd65b4-774c-34de-b134-036c4413b9c7"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Alerts &amp; notifications</strong> </span> <p class="navigation-dropdown-link-description"> Deliver notifications across text, email, voice. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/use-cases/appointment-reminders" target="_self" data-uuid="78e8fd81-c6d5-367a-813c-71bed7f19bdd">Appointment reminders</a> <a href="/en-us/use-cases/lead-alerts" target="_self" data-uuid="8f4e1e8a-42be-3fba-9020-8fa3379fbefa">Lead alerts</a> <a href="/en-us/use-cases/mass-texting" target="_self" data-uuid="183e2e30-f42a-327a-96fa-b5b6361f460e">Mass texting</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/marketing-and-promotions" target="_self" data-uuid="d6bfc75d-ccaa-3499-b691-87560532b852"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing &amp; promotions</strong> </span> <p class="navigation-dropdown-link-description"> Create multichannel marketing campaigns. </p> </div> </a> <div class="navigation-dropdown-shortcut-links "> <a href="/en-us/solutions/text-marketing" target="_self" data-uuid="20e53019-744c-3125-853c-5c23c67fad10">SMS marketing</a> <a href="/en-us/use-cases/automated-customer-surveys" target="_self" data-uuid="b19035be-c429-37ee-9444-7459d9f739f3">Customer surveys</a> </div> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/flex/use-cases/contact-center" target="_self" data-uuid="8164b46f-cfc8-3810-a421-ffb97109f50c"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Contact Center</strong> </span> <p class="navigation-dropdown-link-description"> Provide personalized, data-driven service. </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/use-cases/ivr" target="_self" data-uuid="51363291-2576-349e-a9d0-424155eda446"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>IVR &amp; self-service</strong> </span> <p class="navigation-dropdown-link-description"> Set up a modern IVR with AI-enabled support. </p> </div> </a> <div class="navigation-dropdown-shortcut-links multiline"> <a href="/en-us/use-cases/call-tracking" target="_self" data-uuid="a708bb96-0908-3b37-a321-9aefff43b428">Call tracking</a> </div> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Teams</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/marketing" target="_self" data-uuid="13b41fbe-fd91-313f-84a9-66f96e8bea81"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong> Marketing</strong> </span> <p class="navigation-dropdown-link-description"> Keep customers engaged on any channel </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/product-and-engineering" target="_self" data-uuid="b00be778-d89d-3eb0-b749-8fdc42a670e1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Product &amp; Engineering</strong> </span> <p class="navigation-dropdown-link-description"> Connect with target users reliably and securely </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/customer-experience" target="_self" data-uuid="0a87b1a4-059c-3755-9c39-40596a306f51"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Customer Experience</strong> </span> <p class="navigation-dropdown-link-description"> Deliver personalized sales and support experiences at scale </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/ahoy" target="_self" data-uuid="17c80c23-dd41-30d2-af31-4cb01c9dbaf1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Developers</strong> </span> <p class="navigation-dropdown-link-description"> Tutorials and docs to start building on Twilio </p> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Industries</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/financial-services" target="_self" data-uuid="7ae500c7-4ddc-331f-97c3-7466b653129b"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Financial Services</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/healthcare" target="_self" data-uuid="4b84119b-4e11-3715-92d0-afb0ac35dc70"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Healthcare</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/hospitality" target="_self" data-uuid="fa74729a-8a7a-3830-a313-6b67c9d6a7a4"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Hospitality</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/public-sector" target="_self" data-uuid="52d2134e-9eaf-3f01-994f-d98a9fdbebc1"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Public Sector</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/real-estate" target="_self" data-uuid="337d3dd2-b03c-3846-9f44-fcf9a88dc783"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Real Estate</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/solutions/retail" target="_self" data-uuid="4215e011-af2d-3e36-aaf1-cc991287c528"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Retail</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/solutions" target="_self" class="button button-secondary">See all solutions</a> </div> </div> <div class="navigation-dropdown-section gray"> <h5 class="navigation-dropdown-title"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>People shaking hands</title> <g class="users_handshake--circle"> <path fill-rule="evenodd" d="M11.96 60.04C18.38 66.46 26.92 70 36 70c9.08 0 17.62-3.54 24.04-9.96C66.46 53.62 70 45.08 70 36c0-9.08-3.54-17.62-9.96-24.04C53.62 5.54 45.08 2 36 2c-9.08 0-17.62 3.54-24.04 9.96C5.54 18.38 2 26.92 2 36c0 9.08 3.54 17.62 9.96 24.04Zm2.83-45.25C20.45 9.12 27.99 6 36 6c8.01 0 15.54 3.12 21.21 8.79a29.947 29.947 0 0 1 6 8.54h-4.55a5.397 5.397 0 0 0-1.415.134L44.75 18.54c-1-.37-2.05-.54-3.12-.47-1.06.06-2.09.34-3.01.82l-6.072 3.031a7.01 7.01 0 0 0-2.968-1.091c-1.19-.15-2.41.01-3.57.47l-8.637 3.684a5.337 5.337 0 0 0-.323-.314c-1.02-.92-2.33-1.38-3.71-1.33H8.791a30.13 30.13 0 0 1 5.999-8.55ZM7.266 27.34A30.046 30.046 0 0 0 6 36c0 2.98.432 5.893 1.265 8.67H13.5a1.241 1.241 0 0 0 1.31-1.12V28.46c-.03-.31-.17-.6-.41-.81-.25-.22-.56-.33-.9-.31H7.266ZM8.79 48.67h4.78l-.01.01c1.29 0 2.52-.46 3.49-1.33a5.3 5.3 0 0 0 .737-.81h2.743l8 6.11a4.308 4.308 0 0 0 3.12 1.3l-.02.01c1.01 0 1.98-.35 2.77-1l8.094-6.685 10.743-2.145a5.24 5.24 0 0 0 5.193 4.54h4.778a30.038 30.038 0 0 1-5.998 8.54C51.55 62.88 44.01 66 36 66c-8.01 0-15.54-3.13-21.21-8.79a29.947 29.947 0 0 1-6-8.54Zm55.944-4A30.086 30.086 0 0 0 66 36c0-2.98-.432-5.893-1.266-8.67H58.5c-.096 0-.191.008-.284.024-.155.087-.32.154-.493.197a1.27 1.27 0 0 0-.533.909v13.048c.014.133.013.265 0 .395v1.647a1.241 1.241 0 0 0 1.31 1.12h6.234ZM34.96 34h-.09c-.82-.01-1.62-.19-2.38-.53a6.33 6.33 0 0 1-1.99-1.41c-.57-.6-1-1.3-1.29-2.07a6.34 6.34 0 0 1 .249-5.121A3.12 3.12 0 0 0 27.54 25l-8.75 3.73v13.81h2.41c.44 0 .86.14 1.21.41l8.67 6.62c.1.08.2.17.29.27.06.07.15.11.24.12.1.01.18-.02.26-.08l8.204-6.776c.142-.163.31-.303.501-.414l3.415-2.82c.08-.06.13-.16.14-.26 0-.09-.01-.18-.06-.25l-5.665-6.29-1.135.48c-.75.31-1.53.46-2.32.46l.01-.01Zm12.867 7.134 5.373-1.072V28.26c.039-.67.202-1.314.478-1.905L43.31 22.27c-.44-.17-.94-.24-1.44-.21s-.99.16-1.44.4l-6.45 3.22c-.46.25-.85.69-1.05 1.23-.2.54-.2 1.13.01 1.66.11.3.27.54.47.76.2.21.44.38.71.5.26.11.53.17.8.18.27 0 .55-.05.81-.15l6.41-2.71c1.02-.43 2.19.04 2.62 1.06.43 1.02-.05 2.19-1.06 2.62l-1.397.59 4.807 5.34s.06.07.09.11c.7.91 1.02 2.04.89 3.18-.043.376-.131.74-.263 1.084Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> <span>Partners</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners" target="_self" data-uuid="524095c8-b918-3482-890c-5f32b5dd5392"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Find a partner</strong> </span> <p class="navigation-dropdown-link-description"> Work with a Twilio partner to buy or build the right solution </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="/en-us/partners/become-a-partner" target="_self" data-uuid="e9e2abbd-08c9-3d71-a326-dea63713c4a5"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Partner with us</strong> </span> <p class="navigation-dropdown-link-description"> Join our Partner Program to build or sell Twilio solutions to your customers. </p> </div> </a> </li> </ul> </div> </div> </div> </li> <li class="navigation-accordion-item"> <button data-nav-id="2" class="navigation-accordion-button" 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class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Verify</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/lookup/pricing" target="_self" data-uuid="764f3144-e164-3216-a6ac-db00e0e38fc0"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Lookup logo</title> <g class="twilio_lookup"> <g class="path-fill"> <path d="M27.498 33.873a6.375 6.375 0 1 0 0-12.75 6.375 6.375 0 0 0 0 12.75Z"/> <path d="M69.379 66.361 46.96 43.944c3.761-4.44 6.056-10.178 6.056-16.446C52.996 13.432 41.564 2 27.498 2S2 13.432 2 27.498s11.432 25.498 25.498 25.498a25.267 25.267 0 0 0 16.446-6.056l22.417 22.417c.425.425.956.616 1.509.616.552 0 1.084-.212 1.508-.616a2.116 2.116 0 0 0 0-2.996ZM6.248 27.498C6.25 15.79 15.79 6.25 27.499 6.25c11.708 0 21.248 9.54 21.248 21.248 0 11.708-9.54 21.248-21.248 21.248-11.708 0-21.248-9.54-21.248-21.248Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Lookup</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/serverless/pricing" target="_self" data-uuid="2aba174c-e04e-35fb-9be8-8df21e8f3bcc"> <svg width="72" height="74" viewBox="0 0 72 74" fill="currentColor" xmlns="http://www.w3.org/2000/svg"> <path class="path-fill logo-fill" fill-rule="evenodd" clip-rule="evenodd" d="M2 15.3C2.00089 13.5952 2.46899 11.9235 3.35315 10.4675C4.23731 9.01146 5.5035 7.8272 7.01337 7.04411C8.52323 6.26102 10.2187 5.90922 11.9144 6.02716C13.6101 6.1451 15.2409 6.72825 16.6286 7.71287C18.0162 8.69749 19.1073 10.0457 19.7826 11.6102C20.4579 13.1746 20.6914 14.8952 20.4577 16.5838C20.2239 18.2724 19.5319 19.864 18.4572 21.1848C17.3825 22.5056 15.9664 23.5047 14.3638 24.073V52.5C14.3638 54.9665 15.3408 57.332 17.0798 59.0761C18.8188 60.8202 21.1774 61.8 23.6367 61.8C26.0961 61.8 28.4546 60.8202 30.1936 59.0761C31.9326 57.332 32.9096 54.9665 32.9096 52.5V45.773C31.0998 45.1325 29.5325 43.9448 28.424 42.3735C27.3154 40.8023 26.7201 38.9248 26.7201 37C26.7201 35.0752 27.3154 33.1977 28.424 31.6265C29.5325 30.0552 31.0998 28.8675 32.9096 28.227V21.5C32.9096 19.4645 33.3094 17.449 34.086 15.5684C34.8627 13.6879 36.0011 11.9792 37.4362 10.5398C38.8713 9.10054 40.5751 7.95882 42.4501 7.17987C44.3252 6.40092 46.3349 6 48.3644 6C50.394 6 52.4037 6.40092 54.2787 7.17987C56.1538 7.95882 57.8575 9.10054 59.2926 10.5398C60.7277 11.9792 61.8661 13.6879 62.6428 15.5684C63.4195 17.449 63.8192 19.4645 63.8192 21.5V49.927C65.8814 50.6591 67.6192 52.0985 68.7257 53.991C69.8322 55.8835 70.2363 58.1073 69.8665 60.2697C69.4967 62.432 68.3768 64.3936 66.7046 65.8082C65.0325 67.2227 62.9158 67.999 60.7283 68C58.5384 68.0033 56.418 67.2291 54.7427 65.8147C53.0674 64.4003 51.9453 62.4369 51.575 60.2722C51.2048 58.1076 51.6104 55.8813 52.72 53.9879C53.8296 52.0944 55.5715 50.6558 57.6373 49.927V21.5C57.6373 19.0335 56.6603 16.668 54.9213 14.9239C53.1823 13.1798 50.8237 12.2 48.3644 12.2C45.9051 12.2 43.5465 13.1798 41.8075 14.9239C40.0685 16.668 39.0915 19.0335 39.0915 21.5V28.227C40.9014 28.8675 42.4686 30.0552 43.5772 31.6265C44.6857 33.1977 45.281 35.0752 45.281 37C45.281 38.9248 44.6857 40.8023 43.5772 42.3735C42.4686 43.9448 40.9014 45.1325 39.0915 45.773V52.5C39.0915 56.6108 37.4633 60.5533 34.5649 63.4601C31.6666 66.367 27.7356 68 23.6367 68C19.5379 68 15.6069 66.367 12.7085 63.4601C9.81019 60.5533 8.18192 56.6108 8.18192 52.5V24.073C6.37348 23.4313 4.80789 22.243 3.70077 20.6718C2.59365 19.1007 1.99945 17.2239 2 15.3ZM11.2729 12.2C10.4531 12.2 9.66691 12.5266 9.08724 13.108C8.50758 13.6893 8.18192 14.4778 8.18192 15.3C8.18192 16.1222 8.50758 16.9107 9.08724 17.492C9.66691 18.0734 10.4531 18.4 11.2729 18.4C12.0927 18.4 12.8789 18.0734 13.4585 17.492C14.0382 16.9107 14.3638 16.1222 14.3638 15.3C14.3638 14.4778 14.0382 13.6893 13.4585 13.108C12.8789 12.5266 12.0927 12.2 11.2729 12.2ZM57.6373 58.7C57.6373 57.8778 57.963 57.0893 58.5426 56.508C59.1223 55.9266 59.9085 55.6 60.7283 55.6C61.548 55.6 62.3342 55.9266 62.9139 56.508C63.4936 57.0893 63.8192 57.8778 63.8192 58.7C63.8192 59.5222 63.4936 60.3107 62.9139 60.892C62.3342 61.4734 61.548 61.8 60.7283 61.8C59.9085 61.8 59.1223 61.4734 58.5426 60.892C57.963 60.3107 57.6373 59.5222 57.6373 58.7Z"/> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Serverless</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/video/pricing" target="_self" data-uuid="7bd70d75-cf69-30ce-9ae5-ea9730e53641"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Video logo</title> <g class="twilio_video"> <path d="M43.438 57.5H7.312A5.314 5.314 0 0 1 2 52.187V20.314A5.314 5.314 0 0 1 7.313 15h36.124a5.314 5.314 0 0 1 5.313 5.313v8.245l13.557-6.78a5.264 5.264 0 0 1 5.164.235A5.295 5.295 0 0 1 70 26.538v19.465a5.266 5.266 0 0 1-2.507 4.505 5.321 5.321 0 0 1-5.164.255L48.75 44.049v8.16a5.314 5.314 0 0 1-5.313 5.312V57.5ZM7.312 19.25c-.595 0-1.062.468-1.062 1.063v31.875c0 .594.468 1.062 1.063 1.062h36.124c.596 0 1.063-.468 1.063-1.063v-11.58c0-.745.383-1.425.999-1.807a2.153 2.153 0 0 1 2.061-.106l16.639 8.245c.489.233.871.042 1.041-.043.149-.085.51-.361.51-.892V26.539c0-.532-.361-.808-.51-.914-.149-.085-.552-.297-1.041-.043l-16.639 8.31c-.659.318-1.445.297-2.061-.086A2.123 2.123 0 0 1 44.5 32V20.312c0-.595-.468-1.062-1.063-1.062H7.313Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Video</strong> </span> </div> </a> </li> </ul> </div> <div class="navigation-dropdown-section "> <h5 class="navigation-dropdown-title"> <span>Applications</span> </h5> <hr/> <ul class="navigation-dropdown-list"> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="/en-us/flex/pricing" target="_self" data-uuid="454d3fdf-99a1-35d7-ac19-b3c0e80a9372"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Flex logo</title> <g class="twilio_flex"> <path d="M10.455 32.482C9.235 31.259 7 32.074 7 33.909v18.55c0 .612.203 1.02.61 1.428l17.476 17.531c1.22 1.223 3.455.408 3.455-1.427v-18.55c0-.612-.203-1.02-.61-1.427L10.456 32.482ZM9.032 7C8.016 7 7 8.02 7 9.039v13.454c0 .612.203 1.02.61 1.427l29.873 29.967c.406.407.813.611 1.422.611h20.729c1.828 0 2.641-2.242 1.422-3.465L43.58 33.297c-.406-.407-.813-.611-1.422-.611h-11.38c-1.017 0-2.033-.816-2.033-2.039 0-1.019.813-2.038 2.033-2.038h39.22c1.83 0 2.642-2.243 1.423-3.466L53.943 7.612C53.537 7.204 52.927 7 52.521 7H9.032Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Flex</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://segment.com/pricing/" target="_blank" data-uuid="6f4a34e1-7640-361d-a7ce-70ee86701cb6"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Engage logo</title> <g class="twilio_engage"> <g class="path-fill"> <path d="M36 51.96c8.815 0 15.96-7.145 15.96-15.96 0-8.814-7.145-15.96-15.96-15.96-8.814 0-15.96 7.146-15.96 15.96 0 8.815 7.146 15.96 15.96 15.96Z"/> <path d="M32.54 59.76c-10.42-1.48-18.82-9.88-20.3-20.3-.88-6.28.7-12.16 3.88-16.88.52-.78.38-1.82-.28-2.48l-2.88-2.88c-.88-.88-2.34-.76-3.06.26C6.18 22.7 4 29.1 4 36v29.42C4 66.84 5.16 68 6.58 68H36c6.9 0 13.3-2.18 18.52-5.9 1.02-.72 1.14-2.18.26-3.06l-2.88-2.88c-.66-.66-1.7-.8-2.48-.28-4.7 3.2-10.6 4.78-16.88 3.88Zm6.92-47.52c10.42 1.46 18.82 9.88 20.3 20.3.88 6.28-.7 12.16-3.88 16.88-.52.78-.38 1.82.28 2.48l2.88 2.88c.88.88 2.34.76 3.06-.26C65.82 49.3 68 42.9 68 36V6.58C68 5.16 66.84 4 65.42 4H36c-6.9 0-13.3 2.18-18.52 5.9a2.006 2.006 0 0 0-.26 3.06l2.88 2.88c.66.66 1.7.8 2.48.28 4.7-3.18 10.58-4.76 16.88-3.88Z"/> </g> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Twilio Segment ↗</strong> </span> </div> </a> </li> <li class="has-icon"> <a class="navigation-dropdown-link-main" href="https://sendgrid.com/en-us/pricing" target="_self" data-uuid="b30a861c-7875-3e06-81b4-e6e9991f918f"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Marketing Campaigns logo</title> <g class="twilio_marketing-campaigns"> <path d="M22.71 41.007a2.26 2.26 0 0 1-1.87.501L.993 37.976c-1.28-.444-1.34-2.22-.08-2.72L62.169 7.018S62.247 7 62.286 7h.059a.78.78 0 0 1 .295.039s.04 0 .06.038a.573.573 0 0 1 .196.174c0 .02.02.058.04.077.04.097.078.212.059.328l-5.69 51.956c-.217.945-1.3 1.39-2.127.907L32.89 47.569c-.965-.56-2.166.115-2.166 1.215 0 .54.315 1.023.787 1.255l3.367 1.968c.768.386.985 1.39.492 2.085l-6.458 9.283c-.787 1.158-2.618.598-2.618-.791V44.905c0-.502.196-1.004.55-1.37l28.59-29.413c.315-.31-.138-.792-.492-.502L22.71 41.007Z" class="path-fill"/> </g> </svg> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>Marketing Campaigns</strong> </span> </div> </a> </li> </ul> <div class="button-container small "> <a href="/en-us/pricing" target="_blank" class="button button-secondary">See all pricing</a> </div> </div> </div> </div> </li> </ul> <ul class="navigation-buttons" role="list"> <li class="button-container"> <a href="https://www.twilio.com/try-twilio" class="button button-primary">Start for free</a> </li> <li class="button-container"> <a href="https://www.twilio.com/login" class="button button-secondary mb-login-link">Login</a> </li> <li class="button-container hide-up"> <a href="https://www.twilio.com/console" class="button button-secondary mb-console-link">Console</a> </li> <li class="button-container"> <a href="/en-us/help/sales" class="button button-secondary">Contact sales</a> </li> </ul> </div> </div> </nav> <div class="twilio-htmlcontainer"> <style> /* to reverse codebase style */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-blue-60)) !important; } } /* new style */ .navigation-dropdown-list {padding: 0.8rem 0 2.6rem 0;} #navigation-dropdown-0 .navigation-dropdown-section:nth-child(4) { & .path-fill, .navigation-dropdown svg { background: red; fill: rgb(var(--color-mint)) !important; } /* right align and bottom section */ .button-container { margin-top: 0rem; display: flex; justify-content: right; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding-top: var(--spacing-size-5); & h5 { display: flex; } & hr { display: flex; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding-bottom: 0; } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding-top: 0; & h5 { display: none; } & hr { display: none; } } @media screen and (min-width: 992px) { #navigation-dropdown-0 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-0 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(1) { padding: 3rem 0rem 3rem var(--spacing-size-5); & ul li { padding-right: var(--spacing-size-5); } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(2) { padding: 3rem var(--spacing-size-5) 3rem 0rem; & h5 { display: flex; padding-top: 1.8rem; } & hr { display: block; } } #navigation-dropdown-1 .navigation-dropdown-section:nth-child(3) { display: flex; flex-direction: column; & .navigation-dropdown-list { gap: 1rem; } /* right align and bottom section */ .button-container { margin-top: 1.5rem; flex-grow: 1; display: flex; justify-content: right; align-self: flex-end; } } #navigation-dropdown-4 .navigation-dropdown-section:nth-child(3) { /* right align and bottom section */ .button-container { margin-top: 5rem; display: flex; justify-content: right; } } /* reversing code base */ #navigation-dropdown-0 .navigation-dropdown-section:nth-child(3) { padding: 1.2rem var(--spacing-size-4); } } </style> <div> </div> <script> // labels const currentPagePathNav = window.location.pathname; let domain = "https://www.twilio.com/" let locale = domain + "en-us"; let businessSizeLabels = [ "Business Size", "Enterprise", "Startup", "Nonprofit", ]; let twilioServicesLabels = [ "Twilio Services", "Professional Services", "Get technical and strategic advice from Twilio experts", "Training", "Learn how to architect, build, and support your apps", ]; if ( currentPagePathNav.includes("/de-de") || currentPagePathNav.includes("/de") ) { locale = domain + "de-de"; businessSizeLabels = [ "Unternehmensgröße", "Unternehmen", "Start-up", "Gemeinnützige Organisation", ]; twilioServicesLabels = [ "Twilio-Services", "Professionelle Dienstleistungen", "Erhalten Sie technische und strategische Beratung durch Expert:innen von Twilio.", "Schulungen", "Lernen Sie, wie Sie Apps anlegen, erstellen und unterstützen können.", ]; } else if ( currentPagePathNav.includes("/fr-fr") || currentPagePathNav.includes("/fr") ) { locale = domain + "fr-fr"; businessSizeLabels = [ "Taille de l'entreprise", "Entreprise", "Startup", "Associations caritatives", ]; twilioServicesLabels = [ "Services Twilio", "Services professionnels", "Obtenez des conseils techniques et stratégiques de la part d'experts Twilio", "Formations", "Découvrez comment concevoir, construire et prendre en charge vos applications", ]; } else if ( currentPagePathNav.includes("/pt-br") || currentPagePathNav.includes("/pt") ) { locale = domain + "pt-br"; businessSizeLabels = [ "Tamanho da empresa", "Empresarial", "Startup", "Sem fins lucrativos", ]; twilioServicesLabels = [ "Serviços da Twilio", "Serviços profissionais", "Obtenha consultoria técnica e estratégica dos especialistas da Twilio", "Treinamento", "Saiba como arquitetar, criar e dar suporte aos seus aplicativos", ]; } else if ( currentPagePathNav.includes("/es-mx") || currentPagePathNav.includes("/es") ) { locale = domain + "es-mx"; businessSizeLabels = [ "Tamaño de la empresa", "Empresa", "Startup", "Sin fines de lucro", ]; twilioServicesLabels = [ "Servicios de Twilio", "Servicios profesionales", "Obtén asesoría técnica y estratégica de los expertos de Twilio", "Capacitación", "Aprende a diseñar, crear y dar soporte a tus aplicaciones", ]; } else if ( currentPagePathNav.includes("/ja-jp") || currentPagePathNav.includes("/ja") ) { locale = domain + "ja-jp"; businessSizeLabels = [ "事業規模", "エンタープライズ", "スタートアップ", "非営利団体", ]; twilioServicesLabels = [ "Twilioの各種サービス", "プロフェッショナルサービス", "Twilioエキスパートから技術的・戦略的アドバイスを得られます", "トレーニング", "アプリケーションの設計、構築、サポートの方法を学べます", ]; } // desktop nav const paddingTop = "0.6rem"; let solutionsDropdown = document .getElementById("navigation-dropdown-1") .getElementsByClassName("navigation-dropdown-section"); const businessSize = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTML = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTop}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdown) { let industriesColumn = solutionsDropdown[2]; let industriesCTA = industriesColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTA.insertAdjacentHTML("afterend", businessSize); let partnersColumn = solutionsDropdown[3]; let partnersLastDiv = partnersColumn.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDiv.insertAdjacentHTML("afterend", twilioServicesHTML); } // mobile nav const paddingTopMobile = "5.5rem"; let solutionsDropdownMobile = document .getElementsByClassName("navigation-mobile-menu")[0] .getElementsByClassName("navigation-dropdown four-columns")[1] .getElementsByClassName("navigation-dropdown-section"); const businessSizeMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <span>${businessSizeLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/enterprise" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[1]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/solutions/startups-resources" target="_self" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[2]}</strong> </span> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="https://twilio.org" target="_blank" > <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${businessSizeLabels[3]} ↗</strong> </span> </div> </a> </li> </ul>`; const twilioServicesHTMLMobile = `<h5 class="navigation-dropdown-title" style="padding-top: ${paddingTopMobile}"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product" > <title>Twilio Programmable Messaging logo</title> <g class="twilio_programmable-messaging"> <g class="path-fill"> <path d="M18.511 65.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 47.187V15.314A5.314 5.314 0 0 1 7.313 10h57.374A5.314 5.314 0 0 1 70 15.313v31.874a5.314 5.314 0 0 1-5.313 5.313H34.683L20.955 64.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 14.25c-.595 0-1.063.467-1.063 1.063v31.874c0 .596.468 1.063 1.063 1.063h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 48.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V15.313c0-.596-.468-1.063-1.063-1.063H7.313Z" ></path> <path d="M19 35.5a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Zm17 0a4.25 4.25 0 1 0 0-8.5 4.25 4.25 0 0 0 0 8.5Z" ></path> </g> </g> </svg> <span>${twilioServicesLabels[0]}</span> </h5> <hr /> <ul class="navigation-dropdown-list"> <li> <a class="navigation-dropdown-link-main" href="${locale}/professional-services" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[1]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[2]} </p> </div> </a> </li> <li> <a class="navigation-dropdown-link-main" href="${locale}/ahoy" target="_self"> <div class="navigation-dropdown-link-info"> <span class="navigation-dropdown-link-text"> <strong>${twilioServicesLabels[3]}</strong> </span> <p class="navigation-dropdown-link-description"> ${twilioServicesLabels[4]} </p> </div> </a> </li> </ul>`; if (solutionsDropdownMobile) { let industriesColumnMobile = solutionsDropdownMobile[2]; let industriesCTAMobile = industriesColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; industriesCTAMobile.insertAdjacentHTML("afterend", businessSizeMobile); let partnersColumnMobile = solutionsDropdownMobile[3]; let partnersLastDivMobile = partnersColumnMobile.getElementsByClassName( "navigation-dropdown-list" )[0]; partnersLastDivMobile.insertAdjacentHTML( "afterend", twilioServicesHTMLMobile ); } </script> </div> </div> </header> <main class="column-container global-main twiliomain-search"> <div id="consent_blackbar"></div> <section class="section-wrapper bg-color-ink-100 full-width" id=""> <div class="section-content "> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column light-text"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h1>Appointment reminders<br /> </h1> <p><span class="copy-large">Missed appointments mean lost revenue. Send appointment reminder text messages, emails, or phone calls to reduce no-shows and backfill cancellations.</span></p> </div> <div data-uuid="1283410263" class="button-container horizontal large left"> <a class="button button-primary right" href="https://www.twilio.com/try-twilio" target="_self" data-uuid="5ba9ec36-ae00-39e7-a54a-36f325f56a5e" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small">No credit card required &#xff5c; Get started quickly &#xff5c; Access all Twilio products</span></p> </div> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/appointment-reminders/illo-appointment-reminders-hero.png/_jcr_content/renditions/compressed-original.webp" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/appointment-reminders/illo-appointment-reminders-hero.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </section> <section class="section-wrapper default" id=""> <div class="section-content "> <div id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> How to build automated appointment reminders </h2> <p class="copy-medium dark-text"> Integrate the channels your customers use with your existing tech stack. </p> </div> </div> </div> <div id="" class="grid-container two-columns slim medium-gap equal-heights" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 1</b></span><br /> <span class="copy-medium"><b>Integrate</b></span><br /> <span class="copy-medium">Use Twilio’s developer-friendly platform and APIs to integrate with your appointment system database or customer relationship management system.</span></p> </div> <div data-uuid="-1976592519" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><b><span class="copy-small" style=" color: rgb(214,31,31); ">Step 2</span></b><span class="copy-medium"><b> <br /> Create workflows<br /> </b>Write code or use our low-code Studio editor to create workflows to send appointment reminder texts, emails, or phone calls.</span></p> </div> <div data-uuid="-666010894" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><span class="copy-small" style=" color: rgb(214,31,31); "><b>Step 3</b></span><b><br /> </b> <span class="copy-medium"><b>Schedule and send notifications</b><br /> Schedule appointment reminders to go out at a set time—like one week, two days, or one hour before the appointment.</span></p> </div> <div data-uuid="558581164" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><b><span class="copy-small" style=" color: rgb(214,31,31); ">Step 4</span></b><br /> <span class="copy-medium"><b>Confirm, reschedule, or backfill</b><br /> Collect responses by email, text, WhatsApp, or voice to confirm. Then reschedule or backfill any last-minute cancellations.</span></p> </div> <div data-uuid="1527502354" class="divider"> <hr/> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><b><span class="copy-small" style=" color: rgb(214,31,31); ">Step 5</span></b><br /> <span class="copy-medium"><b>Update system</b><br /> Log confirmations or changes in the customer’s record and inform employees.</span></p> </div> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/appointment-reminders/How%20to%20build%20appointment%20reminders%20with%20Twilio.png/_jcr_content/renditions/compressed-original.webp" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/appointment-reminders/How%20to%20build%20appointment%20reminders%20with%20Twilio.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> <div id="" class="grid-container tiny medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> What you need to build multichannel appointment reminders with Twilio </h2> <p class="copy-medium dark-text"> Rely on the communications APIs trusted by 10+ million global developers. </p> </div> </div> </div> <div id="" class="grid-container two-columns slim medium-gap" style=""> <div class="grid-container-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Messaging logo</title> <g class="twilio_messaging"> <path d="M18.511 66.441a3.586 3.586 0 0 1-1.551-.34c-1.339-.616-2.189-1.912-2.168-3.4l.064-9.201H7.313A5.314 5.314 0 0 1 2 48.187V16.314A5.314 5.314 0 0 1 7.313 11h57.374A5.314 5.314 0 0 1 70 16.313v31.875a5.314 5.314 0 0 1-5.313 5.312H34.683L20.955 65.528a3.665 3.665 0 0 1-2.444.934v-.02ZM7.313 15.25c-.595 0-1.063.467-1.063 1.063v31.875c0 .594.468 1.062 1.063 1.062h9.647c.574 0 1.105.234 1.509.616.403.404.616.935.616 1.509l-.064 10.157L32.472 49.76c.383-.34.893-.531 1.403-.531h30.813c.594 0 1.062-.468 1.062-1.063V16.313c0-.595-.468-1.063-1.063-1.063H7.313Z" class="path-fill"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/programmable-messaging-api" target="_self"> Programmable Messaging API </a> </h5> <p>Send text appointment reminders as SMS, MMS, or WhatsApp messages with reliable global delivery.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Conversations logo</title> <g class="twilio_conversations"> <path d="M18.497 70.414a3.679 3.679 0 0 1-1.562-.343 3.71 3.71 0 0 1-2.182-3.402l.064-9.2h-7.51A5.306 5.306 0 0 1 2 52.161V20.259a5.306 5.306 0 0 1 5.306-5.307H18.99c6.612.022 12.368 3.895 14.85 9.864l8.216 21.076c1.82 4.408 6.141 7.297 10.956 7.318h11.682c.578 0 1.07-.47 1.07-1.07V20.26c0-.578-.47-1.07-1.07-1.07h-11.79l.086-12.303-13.458 11.768a2.129 2.129 0 0 1-2.996-.193 2.129 2.129 0 0 1 .193-2.995l14.334-12.54c1.112-.984 2.653-1.198 4-.578a3.71 3.71 0 0 1 2.183 3.403l-.064 9.2h7.51A5.306 5.306 0 0 1 70 20.26v31.88a5.306 5.306 0 0 1-5.306 5.306H53.01a16.154 16.154 0 0 1-14.893-9.992l-8.216-21.077c-1.797-4.343-6.034-7.189-10.784-7.21H7.306c-.577 0-1.07.47-1.07 1.07v31.881c0 .578.471 1.07 1.07 1.07h11.79l-.085 12.303 13.458-11.768a2.129 2.129 0 0 1 2.996.193c.77.877.685 2.225-.193 2.995l-14.335 12.54c-.706.62-1.561.92-2.439.92v.043Z" class="path-fill"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/messaging/conversations-api" target="_self"> Conversations API </a> </h5> <p>Use two-way conversational texting to confirm and reschedule appointments as necessary.</p> </div> </li> </ul> </div> <div class="grid-container-column"> <ul data-uuid="" class="list list-icon spacing-loose large " role="list"> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Envelope</title> <g class="mail_envelope"> <path fill-rule="evenodd" d="M1 12.389c0-1.074.87-1.944 1.944-1.944h66.112c1.073 0 1.944.87 1.944 1.944V59.61c0 1.074-.87 1.945-1.944 1.945H2.944A1.944 1.944 0 0 1 1 59.61V12.39Zm3.889 4.86v40.418H67.11V17.248L43.535 35.382a12.359 12.359 0 0 1-15.07 0L4.889 17.248Zm59.633-2.916H7.478L30.836 32.3a8.47 8.47 0 0 0 10.328 0l23.358-17.966Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/sendgrid/email-api" target="_self"> Email API </a> </h5> <p>Send appointment reminder emails to customers who prefer to receive communications in their inbox.</p> </div> </li> <li> <div class="list-marker"> <svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative is-product"> <title>Twilio Programmable Voice logo</title> <g class="twilio_programmable-voice"> <path d="M54.384 67.979a5.27 5.27 0 0 1-2.669-.734 138.575 138.575 0 0 1-15.78-10.953c-4.056-3.337-7.271-6.211-10.087-9.023-2.816-2.811-5.926-6.252-9.456-10.491-2.857-3.525-7.354-9.694-10.695-15.506a5.265 5.265 0 0 1 .84-6.337l8.447-8.456c1.997-1.972 5.443-1.972 7.439 0l10.212 10.198a5.217 5.217 0 0 1 1.534 3.714 5.217 5.217 0 0 1-1.534 3.714l-2.794 2.79c2.857 3.588 5.337 6.379 7.774 8.813 2.816 2.812 5.569 5.288 8.405 7.554l2.795-2.791c2.038-2.035 5.38-2.056 7.439 0l10.212 10.218A5.217 5.217 0 0 1 68 54.403a5.217 5.217 0 0 1-1.534 3.714l-8.342 8.33A5.27 5.27 0 0 1 54.384 68v-.021ZM18.683 9.165a.986.986 0 0 0-.736.315L9.5 17.894c-.336.336-.4.86-.168 1.28 3.215 5.602 7.564 11.54 10.296 14.94 3.425 4.112 6.43 7.448 9.183 10.176 2.732 2.727 5.82 5.497 9.77 8.729a134.385 134.385 0 0 0 15.277 10.617c.4.23.946.167 1.282-.168l8.342-8.33c.273-.273.315-.588.315-.735a1.02 1.02 0 0 0-.315-.734L53.27 43.45a1.08 1.08 0 0 0-1.492 0l-4.14 4.133a2.095 2.095 0 0 1-2.794.147l-1.471-1.175a102.691 102.691 0 0 1-8.741-7.869c-2.543-2.538-5.128-5.455-8.09-9.148l-1.177-1.469a2.087 2.087 0 0 1 .147-2.79l4.118-4.134a1.05 1.05 0 0 0 .316-.734 1.02 1.02 0 0 0-.316-.735L19.44 9.46a1.056 1.056 0 0 0-.736-.315h-.021v.021Z" class="path-fill"/> </g> </svg> </div> <div class="list-content "> <h5 class="list-title title-xxs"> <a href="/en-us/voice/api" target="_self"> Voice API </a> </h5> <p>Call customers with automated reminders and let them reschedule appointments through your IVR if needed.</p> </div> </li> </ul> </div> </div> </div> </section> <section class="section-wrapper bg-color-ink-100 default" id=""> <div class="section-content "> <div id="" class="grid-container slim medium-gap light-text" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Send your first appointment reminders in minutes </h2> <p class="copy-medium dark-text"> Sign up for a free Twilio account to start sending multichannel appointment reminders today. Use our quickstarts, up-to-date docs, CLI, and CodeExchange to build a prototype quickly. </p> </div> </div> </div> <div id="" class="grid-container two-columns default medium-gap light-text center" style=""> <div class="grid-container-column"> <div class="code-snippet"> <nav role="tablist" class="code-snippet-tabs" aria-multiselectable="false"> <button type="button" role="tab" id="code-tab-182642842" class="code-snippet-button" aria-controls="code-tabpanel-182642842" aria-selected="true" data-cmp-hook-tabs="tab">Python</button> </nav> <div class="code-snippet-slides"> <div id="code-tabpanel-182642842" role="tabpanel" aria-labelledby="code-tab-182642842" class="code-snippet-panel selected-panel "> <div class="code-snippet-panel-copy-container"> <button aria-describedby="copy-option-button-tooltip" type="button" class="code-snippet-panel-copy-container-button"> <svg width="13" height="12" viewBox="0 0 13 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group"> <path id="Vector (Stroke)" fill-rule="evenodd" clip-rule="evenodd" d="M2.00252 1.27283C1.83258 1.27283 1.69482 1.41059 1.69482 1.58052V8.84975C1.69482 9.12589 1.47097 9.34975 1.19482 9.34975C0.918682 9.34975 0.694824 9.12589 0.694824 8.84975V1.58052C0.694824 0.858301 1.2803 0.272827 2.00252 0.272827H9.27175C9.54789 0.272827 9.77175 0.496685 9.77175 0.772827C9.77175 1.04897 9.54789 1.27283 9.27175 1.27283H2.00252ZM2.71405 2.79206C2.71405 2.51592 2.93791 2.29206 3.21405 2.29206H11.6948C11.971 2.29206 12.1948 2.51592 12.1948 2.79206V11.2728C12.1948 11.549 11.971 11.7728 11.6948 11.7728H3.21405C2.93791 11.7728 2.71405 11.549 2.71405 11.2728V2.79206ZM3.71405 3.29206V10.7728H11.1948V3.29206H3.71405Z" fill="white"/> </g> </svg> </button> <div id="copy-option-button-tooltip" class="tooltip" role="tooltip"> <span class="tooltip-text">Copy code</span> <div class="tooltip-arrow"></div> </div> </div> <pre class="line-numbers"><code class="language-python">// Send appointment reminders using Twilio with Python @python_2_unicode_compatible
 class Appointment(models.Model):
 name = models.CharField(max_length=150)
 phone_number = models.CharField(max_length=15)
 time = models.DateTimeField()
 time_zone = TimeZoneField(default=&#39;UTC&#39;)

 # Additional fields not visible to users
 task_id = models.CharField(max_length=50, blank=True, editable=False)
 created = models.DateTimeField(auto_now_add=True)

 def __str__(self):
 return &#39;Appointment #{0} - {1}&#39;.format(self.pk, self.name)</code></pre> </div> </div> </div> </div> <div class="grid-container-column"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><a href="https://www.twilio.com/code-exchange/appointment-reminders-sms" target="_self" style=" color: white; " rel="noopener noreferrer"><span class="copy-extra-large">Send SMS appointment reminders</span></a></p> <p><span class="copy-small">See a sample app that shows how to create, configure, and execute text appointment reminders using Twilio Programmable SMS.</span></p> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><a href="https://docs.sendgrid.com/onboarding/email-api" target="_self" style=" color: white; " rel="noopener noreferrer"><span class="copy-extra-large">Email API onboarding guide</span></a></p> <p>Get set up with our email API to start sending email appointment reminders from your account.</p> </div> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <p><a href="https://www.twilio.com/code-exchange/appointment-reminders-sms" target="_self" style=" color: white; " rel="noopener noreferrer"><span class="copy-extra-large">Appointment reminder tutorial</span></a></p> <p><span class="copy-small">Follow a step-by-step tutorial to implement appointment reminders in a web application—available in seven languages and frameworks.</span></p> </div> </div> </div> <div id="" class="grid-container slim medium-gap" style=""> <div class="grid-container-column"> <div data-uuid="1304968521" class="button-container horizontal medium center inverse"> <a class="button button-primary right" href="https://www.twilio.com/try-twilio" target="_self" data-uuid="191d9461-b380-304c-9186-ac084c1c7c82" aria-label="Start for free"> <span class="button-text"> Start for free </span> </a> <a class="button button-secondary right" href="https://www.twilio.com/docs/messaging/tutorials/appointment-reminders#maincontent" target="_self" data-uuid="c44981d4-3e2a-39da-941a-46d7ff64a793" aria-label="View docs"> <span class="button-text"> View docs </span> </a> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-paper default" id="new-home-lowcode"> <div class="section-content "> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h2>Prefer not to code? No problem.</h2> <p><span class="copy-large">Work with one of our partners to get coding support or explore a pre-built appointment reminders solution.</span></p> </div> <div data-uuid="-1868665956" class="button-container horizontal medium left"> <a class="button button-primary right" href="https://www.twilio.com/en-us/partner-solutions/partner-showcase#/?f0=Use_Case__cf&f0v0=notifications" target="_self" data-uuid="65677530-0c0c-3228-8507-b9bf5aa6492e" aria-label="Find a partner"> <span class="button-text"> Find a partner </span> </a> </div> </div> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/call-tracking/illo_code-connections.png/_jcr_content/renditions/compressed-original.webp" alt="Work with Twilio Professional Services to set up global call tracking for your company" title="Work with Twilio Professional Services to set up global call tracking for your company" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/call-tracking/illo_code-connections.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> </section> <section class="section-wrapper default" id="new-home-journey"> <div class="section-content "> <div id="" class="grid-container default medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> The Twilio difference </h2> <p class="copy-medium dark-text"> Dependable delivery for appointment reminders on any channel, anywhere in the world. </p> </div> </div> </div> <div id="" class="grid-container two-columns default medium-gap center" style=""> <div class="grid-container-column"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/alerts---notifications/illo-difference.png/_jcr_content/renditions/compressed-1600.webp" alt="Engaging customers globally with no limitations through preferred channels with Twilio" title="Engaging customers globally with no limitations through preferred channels with Twilio" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/alerts---notifications/illo-difference.png/_jcr_content/renditions/compressed-1600.webp" loading="lazy"/> </div> </figure> </div> <div class="grid-container-column"> <div data-uuid="1056193445" data-first-open="true" class="accordion"> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Faster time to market <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>API solutions extend app functionality, allowing you to add new channels with just a few lines of code.</p> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Flexibility <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>Integrate with the systems you already use while customizing channel offerings to build the exact appointment reminder solution you want.</p> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Global reliability <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <div class="accordion-container"><p>Rely on the <a href="/en-us/super-network" target="_self" rel="noopener noreferrer">Twilio Super Network</a> and <a href="https://sendgrid.com/en-us/solutions/email-api/proven-email-infrastructure" target="_self" rel="noopener noreferrer">email delivery infrastructure</a>, trusted by 300K&#43; businesses, to power sentitive and critical use cases.</p> </div> </div> </div> </div> </button> <button type="button" class="accordion-item" aria-expanded="false"> <h3 class="accordion-button"> Multiple channels <span class="accordion-arrow"> <svg width="16" height="10" viewBox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M15.3335 1.46653L8.34564 8.41301C8.3003 8.45815 8.24644 8.49397 8.18716 8.5184C8.12788 8.54284 8.06434 8.55542 8.00016 8.55542C7.93599 8.55542 7.87244 8.54284 7.81316 8.5184C7.75388 8.49397 7.70003 8.45815 7.65468 8.41301L0.666829 1.46653" stroke="#121C2D" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </h3> <div class="accordion-content"> <div class="accordion-dropdown" aria-hidden="true"> <div class="richtext "> <p>Integrate all your channels into a single solution with Twilio. You won&#39;t need to juggle vendors for multiple channels.</p> </div> </div> </div> </button> </div> </div> </div> </div> </section> <section class="section-wrapper bg-color-ink-100 full-width spacing-bottom--none mobile-spacing-bottom--none" id=""> <div class="section-content "> <div id="" class="grid-container full-width medium-gap bg-color-ink-100 remove-gutters ignore-margin bg-image bg-size-cover bg-align-y-center bg-align-x-center" style="background-image: url(/content/dam/twilio-com/global/en/solutions/alerts---notifications/bg_customers.png);"> <div class="grid-container-column"> <div id="" class="grid-container default medium-gap light-text" style=""> <div class="grid-container-column light-text"> <div data-uuid="-1355618106" class="slider footer-arrows dots-pagination right-aligned-pagination " data-visible-slides="1" data-autoplay-enabled="true" aria-roledescription="slider"> <div class="slider-scroller shadow-padding"> <div class="slider-items" role="group" aria-live="Polite" aria-label="Items Slider"> <div id="-1065643743-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="-1065643743-tab" aria-roledescription="slide" aria-label="Slide 1 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h2>Yelp keeps restaurants booked with <span style=" color: rgb(242,47,70); ">reservation reminders</span></h2> <p><span class="copy-large">Yelp uses Twilio to power reservation and in-restaurant “your table is ready” text reminders that guests can respond to if they need to modify or cancel a booking.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>User star review</title> <g class="users/user--star-rating-review"> <path d="m22.471 14.762 4.384 4.247-1.03 5.996a3.356 3.356 0 0 0 .204 1.808 3.297 3.297 0 0 0 2.818 2.012 3.328 3.328 0 0 0 1.76-.37l5.403-2.828 5.413 2.829a3.347 3.347 0 0 0 1.76.369A3.297 3.297 0 0 0 46 26.813a3.262 3.262 0 0 0 .204-1.798l-1.04-6.006 4.383-4.257a3.37 3.37 0 0 0 .904-1.555 3.303 3.303 0 0 0-.068-1.817 3.21 3.21 0 0 0-1.02-1.497 3.318 3.318 0 0 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class="icon--decorative" role="presentation"> <title>Planet with user symbol</title> <g class="globes_earth--user"> <g class="path-fill"> <path fill-rule="evenodd" d="M42.835 7.637a26.379 26.379 0 0 0-14.583-1.085c-4.865 1.02-9.37 3.397-13.024 6.879-3.654 3.482-6.314 7.936-7.684 12.879l-.047.171h11.72a5.59 5.59 0 0 1 3.523 1.25 5.786 5.786 0 0 1 1.985 3.171l1.939 7.983a5.75 5.75 0 0 1 .066 2.594 5.692 5.692 0 0 1-1.081 2.352 5.661 5.661 0 0 1-1.97 1.655 5.546 5.546 0 0 1-2.52.599h-1.311l-2.052 10.663A26.765 26.765 0 0 0 28 61.408a1.996 1.996 0 0 1-.857 3.898c-5.59-1.229-10.738-4.013-14.885-8.041-4.146-4.028-7.132-9.144-8.64-14.788a32.853 32.853 0 0 1 .08-17.233c1.56-5.629 4.594-10.716 8.777-14.703 4.184-3.987 9.358-6.72 14.96-7.895A30.37 30.37 0 0 1 44.22 3.894c5.376 1.99 10.111 5.458 13.692 10.019a32.457 32.457 0 0 1 6.628 15.84 1.996 1.996 0 1 1-3.958.516 28.645 28.645 0 0 0-2.883-9.311h-9.74c-.404 0-.804.139-1.134.406a1.993 1.993 0 0 0-.68 1.096l-.003.013-1.684 6.963a1.996 1.996 0 0 1-3.88-.939l1.682-6.95.002-.007a5.984 5.984 0 0 1 2.052-3.279 5.788 5.788 0 0 1 3.648-1.294h7.26a27.466 27.466 0 0 0-.45-.59c-3.132-3.99-7.263-7.01-11.937-8.74ZM14.657 54.024l1.939-10.078a1.799 1.799 0 0 1 1.766-1.459h2.806c.305.001.608-.07.887-.21a2.062 2.062 0 0 0 .75-.649c.196-.25.335-.548.4-.871a2.153 2.153 0 0 0-.025-.977l-.008-.031-1.944-8.003-.004-.014a2.19 2.19 0 0 0-.747-1.204 1.994 1.994 0 0 0-1.258-.45H6.767a28.866 28.866 0 0 0 .707 11.369c1.277 4.78 3.758 9.118 7.183 12.577Z" clip-rule="evenodd"/> <path fill-rule="evenodd" d="M45.52 38.707a10.915 10.915 0 0 1 7.734-3.215c2.901 0 5.683 1.158 7.732 3.215a10.983 10.983 0 0 1 3.2 7.75 10.98 10.98 0 0 1-3.2 7.752 10.921 10.921 0 0 1-5.83 3.047 17.9 17.9 0 0 1 7.51 2.575 17.977 17.977 0 0 1 6.61 7.228 2.03 2.03 0 1 1-3.628 1.821 13.919 13.919 0 0 0-5.118-5.596 13.836 13.836 0 0 0-14.553 0 13.919 13.919 0 0 0-5.118 5.596 2.03 2.03 0 1 1-3.628-1.82 17.977 17.977 0 0 1 6.611-7.23 17.9 17.9 0 0 1 7.51-2.574 10.92 10.92 0 0 1-5.831-3.047 10.983 10.983 0 0 1-3.2-7.751 10.98 10.98 0 0 1 3.2-7.751Zm7.734.845c-1.82 0-3.568.726-4.857 2.02a6.923 6.923 0 0 0-2.015 4.886c0 1.834.725 3.591 2.015 4.886a6.855 6.855 0 0 0 4.857 2.02c1.82 0 3.567-.726 4.856-2.02a6.923 6.923 0 0 0 2.016-4.886 6.923 6.923 0 0 0-2.016-4.886 6.855 6.855 0 0 0-4.856-2.02Z" clip-rule="evenodd"/> </g> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">32</h3> <p class="copy-small"> countries with communities </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Bar graph with arrow showing an increase</title> <g class="graphs_bar-graph--increase-arrow"> <path fill-rule="evenodd" d="M45.584 4.199a2 2 0 0 1 2.45-1.414l8.65 2.317a2 2 0 0 1 1.414 2.45l-2.318 8.65a2 2 0 0 1-3.864-1.036l1.086-4.051-36.366 20.51a2 2 0 1 1-1.965-3.483L50.917 7.698 47 6.648A2 2 0 0 1 45.584 4.2Zm5.808 21.1c.812-.562 1.801-.815 2.741-.815H63.2c.94 0 1.93.253 2.741.815.817.566 1.526 1.52 1.526 2.754v37.23H70a2 2 0 1 1 0 4H2a2 2 0 1 1 0-4h2.533V51.499c0-1.39 1.001-2.237 1.72-2.621.778-.418 1.696-.593 2.547-.593h9.067c.85 0 1.768.175 2.547.593.718.384 1.72 1.23 1.72 2.621v13.786H27.2V37.137c0-1.228.698-2.187 1.517-2.76.812-.569 1.805-.826 2.75-.826h9.066c.945 0 1.938.257 2.75.826.82.573 1.517 1.532 1.517 2.76v28.147h5.067v-37.23c0-1.234.708-2.19 1.525-2.755Zm2.475 39.985h9.6V28.513a1.185 1.185 0 0 0-.267-.03h-9.067c-.105 0-.195.013-.266.03v36.77Zm-13.067 0V37.58a1.144 1.144 0 0 0-.267-.03h-9.066c-.106 0-.196.012-.267.03v27.703h9.6Zm-22.667 0V52.3a2.149 2.149 0 0 0-.266-.016H8.8a2.15 2.15 0 0 0-.267.016v12.984h9.6Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">2X</h3> <p class="copy-small"> increase in weekly inbound SMS traffic </p> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="751402899" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/yelp" target="_self" data-uuid="dde0d7f2-611c-303d-a737-434e52cc3b12" aria-label="Read more"> <span class="button-text"> Read more <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/appointment-reminders/hero-yelp.png/_jcr_content/renditions/compressed-original.webp" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/appointment-reminders/hero-yelp.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> <div id="-1539346345-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="-1539346345-tab" aria-roledescription="slide" aria-label="Slide 2 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h2>Text Request creates direct lines of <span style=" color: rgb(242,47,70); ">customer communication</span></h2> <p><span class="copy-large">Text Request enables businesses to schedule and confirm appointments with more than seven million customers in a scalable and cost-effective way.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Chat bubble with an up arrow symbol</title> <g class="messaging_chat-bubble--up-arrow"> <path class="path-fill fill-path" fill-rule="evenodd" d="M6.154 8.389a1.71 1.71 0 0 0-1.71 1.7v32.919c0 .448.18.88.5 1.2.32.319.755.499 1.21.499h7.363c1.089 0 1.972.883 1.972 1.972v7.077l4.2-3.141.01-.007 5.88-4.456a1.972 1.972 0 0 1 2.382 3.144l-5.9 4.47-7.363 5.508a1.972 1.972 0 0 1-3.154-1.58v-9.043h-5.39a5.659 5.659 0 0 1-3.996-1.65A5.639 5.639 0 0 1 .5 43.007v-32.92c0-1.498.597-2.934 1.658-3.992a5.659 5.659 0 0 1 3.996-1.652h47.859a5.66 5.66 0 0 1 3.996 1.652 5.64 5.64 0 0 1 1.658 3.992v12.3a1.972 1.972 0 0 1-3.945 0v-12.3c0-.449-.179-.88-.499-1.2-.32-.319-.755-.5-1.21-.5H6.153ZM52.27 33.042c-8.442 0-15.285 6.843-15.285 15.284 0 8.442 6.843 15.285 15.285 15.285 8.441 0 15.285-6.843 15.285-15.285 0-8.441-6.844-15.284-15.285-15.284ZM33.04 48.326c0-10.62 8.61-19.229 19.23-19.229 10.62 0 19.229 8.61 19.229 19.23 0 10.62-8.61 19.229-19.23 19.229-10.62 0-19.228-8.61-19.228-19.23Z" clip-rule="evenodd"/> <path class="path-fill fill-path" fill-rule="evenodd" d="M50.911 38.516a1.972 1.972 0 0 1 2.72 0l7.395 7.039a1.972 1.972 0 0 1-2.719 2.857l-4.064-3.868v12.164a1.972 1.972 0 1 1-3.944 0V44.544l-4.064 3.868a1.972 1.972 0 0 1-2.72-2.857l7.396-7.04Z" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">150%</h3> <p class="copy-small"> increase in response rate </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>A pair of chat bubbles</title> <g class="messaging_chat-bubble--pair"> <path fill-rule="evenodd" d="M6.54 9.853A1.54 1.54 0 0 0 5 11.393v31.743a1.541 1.541 0 0 0 1.54 1.54h7.08a2 2 0 0 1 2 2v6.622l3.87-2.903.01-.008 5.654-4.296a2 2 0 1 1 2.42 3.185L21.9 53.587l-7.08 5.31a2 2 0 0 1-3.2-1.599v-8.622H6.54A5.54 5.54 0 0 1 1 43.136V11.393a5.54 5.54 0 0 1 5.54-5.54h46.02a5.54 5.54 0 0 1 5.539 5.54v11.861a2 2 0 1 1-4 0v-11.86a1.541 1.541 0 0 0-1.54-1.541H6.54Zm28.613 21.661a4.205 4.205 0 0 1 2.974-1.232h28.668A4.205 4.205 0 0 1 71 34.489v19.775a4.206 4.206 0 0 1-4.205 4.205h-2.41v5.679a2 2 0 0 1-3.314 1.508l-8.256-7.187H38.127a4.205 4.205 0 0 1-4.206-4.206V34.489c0-1.115.443-2.185 1.232-2.974Zm2.974 2.768a.205.205 0 0 0-.206.206v19.775a.206.206 0 0 0 .206.205h15.436a2 2 0 0 1 1.313.492l5.508 4.794v-3.286a2 2 0 0 1 2-2h4.41a.205.205 0 0 0 .206-.206V34.489a.206.206 0 0 0-.205-.206H38.126Z" class="fill-path path-fill" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">5M</h3> <p class="copy-small"> monthly messages </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Bar graph with arrow showing an increase</title> <g class="graphs_bar-graph--increase-arrow"> <path fill-rule="evenodd" d="M45.584 4.199a2 2 0 0 1 2.45-1.414l8.65 2.317a2 2 0 0 1 1.414 2.45l-2.318 8.65a2 2 0 0 1-3.864-1.036l1.086-4.051-36.366 20.51a2 2 0 1 1-1.965-3.483L50.917 7.698 47 6.648A2 2 0 0 1 45.584 4.2Zm5.808 21.1c.812-.562 1.801-.815 2.741-.815H63.2c.94 0 1.93.253 2.741.815.817.566 1.526 1.52 1.526 2.754v37.23H70a2 2 0 1 1 0 4H2a2 2 0 1 1 0-4h2.533V51.499c0-1.39 1.001-2.237 1.72-2.621.778-.418 1.696-.593 2.547-.593h9.067c.85 0 1.768.175 2.547.593.718.384 1.72 1.23 1.72 2.621v13.786H27.2V37.137c0-1.228.698-2.187 1.517-2.76.812-.569 1.805-.826 2.75-.826h9.066c.945 0 1.938.257 2.75.826.82.573 1.517 1.532 1.517 2.76v28.147h5.067v-37.23c0-1.234.708-2.19 1.525-2.755Zm2.475 39.985h9.6V28.513a1.185 1.185 0 0 0-.267-.03h-9.067c-.105 0-.195.013-.266.03v36.77Zm-13.067 0V37.58a1.144 1.144 0 0 0-.267-.03h-9.066c-.106 0-.196.012-.267.03v27.703h9.6Zm-22.667 0V52.3a2.149 2.149 0 0 0-.266-.016H8.8a2.15 2.15 0 0 0-.267.016v12.984h9.6Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">25X</h3> <p class="copy-small"> average ROI for customers </p> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="1745872201" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/text-request" target="_self" data-uuid="10a538c4-3aa0-3633-9114-7ed982bc932b" aria-label="Read more"> <span class="button-text"> Read more <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 8.54833C9.91923 8.81389 10.3541 8.80955 10.6197 8.53864L13.7891 5.30537C14.0493 5.03992 14.0512 4.61564 13.7933 4.34795L10.6238 1.05815C10.3606 0.784946 9.92579 0.776844 9.65259 1.04005Z " fill="currentColor" stroke="currentColor" stroke-width="0.304348" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="grid-container-column v-center"> <figure class="media"> <div class="media-image "> <img src="/content/dam/twilio-com/global/en/solutions/appointment-reminders/hero-text-request.png/_jcr_content/renditions/compressed-original.webp" class=" " loading="lazy"/> </div> <div class="media-image--mobile "> <img src="/content/dam/twilio-com/global/en/solutions/appointment-reminders/hero-text-request.png/_jcr_content/renditions/compressed-original.webp" loading="lazy"/> </div> </figure> </div> </div> </div> <div id="-1264397037-tabpanel" class="slider-item" role="tabpanel" aria-labelledby="-1264397037-tab" aria-roledescription="slide" aria-label="Slide 3 of 3"> <div id="" class="grid-container offset-60-40 default medium-gap light-text" style=""> <div class="grid-container-column v-center"> <div class="richtext " data-ext-icon="&lt;svg viewBox=&#34;0 0 79 79&#34; fill=&#34;none&#34; xmlns=&#34;http://www.w3.org/2000/svg&#34; class=&#34;icon--decorative&#34; role=&#34;presentation&#34;> &lt;title>An icon of a outbound link arrow&lt;/title> &lt;path class=&#34;icon-stroke&#34; d=&#34;M75.3037 3.98207L3 75.5935M75.3037 3.98207L76.0435 43.3021M75.3037 3.98207L35.951 3.59351&#34; stroke=&#34;#F22F46&#34; stroke-width=&#34;5.5&#34; stroke-linecap=&#34;round&#34; stroke-linejoin=&#34;round&#34;/> &lt;/svg> "> <h2>SMBs have <span style=" color: rgb(242,47,70); ">fewer missed appointments</span> with YouCanBook.me</h2> <p><span class="copy-large">YouCanBook.Me reduced costs and decreased missed appointments for businesses significantly after integrating their calendar app with Twilio’s SMS notifications.</span></p> </div> <div class="proof-points-icons " data-cmp-is="cmp-proof-points" data-cmp-variation="icons"> <div class="proof-points-icons__items "> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>A pair of chat bubbles</title> <g class="messaging_chat-bubble--pair"> <path fill-rule="evenodd" d="M6.54 9.853A1.54 1.54 0 0 0 5 11.393v31.743a1.541 1.541 0 0 0 1.54 1.54h7.08a2 2 0 0 1 2 2v6.622l3.87-2.903.01-.008 5.654-4.296a2 2 0 1 1 2.42 3.185L21.9 53.587l-7.08 5.31a2 2 0 0 1-3.2-1.599v-8.622H6.54A5.54 5.54 0 0 1 1 43.136V11.393a5.54 5.54 0 0 1 5.54-5.54h46.02a5.54 5.54 0 0 1 5.539 5.54v11.861a2 2 0 1 1-4 0v-11.86a1.541 1.541 0 0 0-1.54-1.541H6.54Zm28.613 21.661a4.205 4.205 0 0 1 2.974-1.232h28.668A4.205 4.205 0 0 1 71 34.489v19.775a4.206 4.206 0 0 1-4.205 4.205h-2.41v5.679a2 2 0 0 1-3.314 1.508l-8.256-7.187H38.127a4.205 4.205 0 0 1-4.206-4.206V34.489c0-1.115.443-2.185 1.232-2.974Zm2.974 2.768a.205.205 0 0 0-.206.206v19.775a.206.206 0 0 0 .206.205h15.436a2 2 0 0 1 1.313.492l5.508 4.794v-3.286a2 2 0 0 1 2-2h4.41a.205.205 0 0 0 .206-.206V34.489a.206.206 0 0 0-.205-.206H38.126Z" class="fill-path path-fill" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">50%</h3> <p class="copy-small"> savings through SMS </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Computer with checkmark icon</title> <g class="computers_desktop--checkmark-1"> <path fill-rule="evenodd" d="M12.533 7.067A6.533 6.533 0 0 0 6 13.6v29.289h60V13.6a6.533 6.533 0 0 0-6.533-6.533H12.533ZM70 13.6c0-5.817-4.716-10.533-10.533-10.533H12.533C6.716 3.067 2 7.783 2 13.6v32c0 5.817 4.716 10.533 10.533 10.533h12.573l-1.467 8.8h-4.706a2 2 0 0 0 0 4h34.134a2 2 0 0 0 0-4H48.36l-1.467-8.8h12.573C65.284 56.133 70 51.417 70 45.6v-32Zm-4.127 33.289H6.127a6.535 6.535 0 0 0 6.406 5.244h46.934a6.536 6.536 0 0 0 6.406-5.244Zm-23.034 9.244H29.161l-1.467 8.8h16.612l-1.467-8.8ZM36 15.6c-5.376 0-9.733 4.358-9.733 9.733 0 5.376 4.357 9.734 9.733 9.734s9.733-4.358 9.733-9.734c0-5.375-4.357-9.733-9.733-9.733Zm-13.733 9.733C22.267 17.75 28.415 11.6 36 11.6c7.585 0 13.733 6.149 13.733 13.733 0 7.585-6.148 13.734-13.733 13.734-7.585 0-13.733-6.149-13.733-13.734Zm20.619-5.266a2 2 0 0 1 .392 2.8l-5.708 7.565a3.469 3.469 0 0 1-5.218.375l-2.89-2.85a2 2 0 0 1 2.81-2.848l2.467 2.434 5.346-7.084a2 2 0 0 1 2.8-.392Zm-8.514 7.963.002-.003-.002.003Z" class="path-fill fill-path" clip-rule="evenodd"/> </g> </svg> </div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">400K</h3> <p class="copy-small"> bookings per month </p> </div> </div> <div class="proof-points-icons__item"> <div class="proof-points-icons__item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" viewBox="0 0 72 72" class="icon--decorative" role="presentation"> <title>Chat bubble with clock</title> <g class="messaging_chat-bubble--clock"> <path class="path-fill fill-path" fill-rule="evenodd" d="M6.154 8.389a1.71 1.71 0 0 0-1.71 1.7v32.919c0 .448.18.88.5 1.2.32.319.755.499 1.21.499h7.363c1.089 0 1.972.883 1.972 1.972v7.077l4.2-3.141.01-.007 5.88-4.456a1.972 1.972 0 0 1 2.382 3.144l-5.9 4.47-7.363 5.508a1.972 1.972 0 0 1-3.154-1.58v-9.043h-5.39a5.659 5.659 0 0 1-3.996-1.65A5.639 5.639 0 0 1 .5 43.007v-32.92c0-1.498.597-2.934 1.658-3.992a5.659 5.659 0 0 1 3.996-1.652h47.859a5.66 5.66 0 0 1 3.996 1.652 5.64 5.64 0 0 1 1.658 3.992v12.3a1.972 1.972 0 0 1-3.945 0v-12.3c0-.449-.179-.88-.499-1.2-.32-.319-.755-.5-1.21-.5H6.153ZM52.27 33.042c-8.442 0-15.285 6.843-15.285 15.284 0 8.442 6.843 15.285 15.285 15.285 8.441 0 15.285-6.843 15.285-15.285 0-8.441-6.844-15.284-15.285-15.284ZM33.04 48.326c0-10.62 8.61-19.229 19.23-19.229 10.62 0 19.229 8.61 19.229 19.23 0 10.62-8.61 19.229-19.23 19.229-10.62 0-19.228-8.61-19.228-19.23Z" clip-rule="evenodd"/> <path class="path-fill fill-path" fill-rule="evenodd" d="M52 38a2 2 0 0 1 2 2v8h7a2 2 0 0 1 0 4h-9a2 2 0 0 1-2-2V40a2 2 0 0 1 2-2Z" clip-rule="evenodd"/> </g> </svg></div> <div class="proof-points-icons__item__content"> <h3 class="proof-points-icons-title">95%</h3> <p class="copy-small"> of messages read in the first 15 minutes </p> </div> </div> </div> </div> <div id="new-home-persona-buttons" class="grid-container offset-40-60 default medium-gap" style=""> <div class="grid-container-column light-text"> <div data-uuid="-344186107" class="button-container horizontal medium left inverse"> <a class="button hybrid right" href="https://customers.twilio.com/en-us/youcanbook-me" target="_self" data-uuid="527b3b3f-50e5-3e46-b14f-f3421a4fd6a1" aria-label="Read more"> <span class="button-text"> Read more <span class="hybrid__icon"> <svg xmlns="http://www.w3.org/2000/svg" role="presentation" class="icon--decorative" width="15" height="9" viewBox="0 0 15 9" fill="none" color="white" > <title>An icon of a right arrow</title> <path d=" M9.65259 1.04005C9.37939 1.30325 9.37129 1.7381 9.63449 2.0113L11.683 4.13763H1.53472C1.15536 4.13763 0.847826 4.44516 0.847826 4.82453C0.847826 5.20389 1.15536 5.51142 1.53472 5.51142H11.6634L9.63864 7.57696C9.37308 7.84787 9.37741 8.28277 9.64832 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class="divider"> <p>Related use cases</p> <hr/> </div> </div> </div> <div id="" class="grid-container tiny medium-gap" style=""> <div class="grid-container-column"> <div class="section-header"> <div class="icon"> </div> <h2 class="title-medium dark-text"> Explore other use cases you can build with Twilio </h2> </div> </div> </div> <div id="" class="grid-container three-columns default medium-gap equal-heights" style=""> <div class="grid-container-column"> <!-- Card icon option --> <div class="card-icon shadow-card vertical center"> <a class="card-icon__overlay" href="/en-us/use-cases/alerts-and-notifications" target="_self"></a> <header class="card-icon-header vertical center"> <div class="svg-icon "> <span class="alerts-notifications circle medium circle"> <svg width="170" height="80" viewBox="0 0 170 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_940_279646)"> <path d="M53.9903 16.8902C56.8603 20.8702 58.5703 25.7302 58.6703 30.5902C58.7403 33.9502 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class="card-icon-details"> <h4 class="card-title title-extra-small "> Alerts and notifications</h4> <div class="card-description copy-small"> <p>Inform, engage, and drive customers to take action with multichannel alerts and notifications.</p> </div> <div class="button-container horizontal small left"> <a class="button link" href="/en-us/use-cases/alerts-and-notifications" target="_self"> <span class="button-text"> Learn more </span> </a> </div> </div> </div> </div> <div class="grid-container-column"> <!-- Card icon option --> <div class="card-icon shadow-card vertical center"> <a class="card-icon__overlay" href="/en-us/solutions/marketing" target="_self"></a> <header class="card-icon-header vertical center"> <div class="svg-icon "> <span class="text-marketing_promotional-discounts circle medium circle"> <svg width="190" height="80" viewBox="0 0 190 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M126.217 43.9951C123.637 47.5751 122.097 51.9551 122.007 56.3251C121.937 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