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class="post-listing"> <div class="post-item"> <div class="hs-featured-image-wrapper"> <a href="https://blog.usa.gov/enhancing-the-publics-experience-with-government-in-2024" title="" class="hs-featured-image-link"> <img src="https://blog.usa.gov/hubfs/Enhancing%20the%20publics%20experience%20with%20government%20in%202024%20DRAFT%201-13.png" class="hs-featured-image" alt="The title "Enhancing the public’s experience with government in 2024" faded from white into a sparkler celebrating the new year"> </a> </div> <div class="post-header"> <h2><a href="https://blog.usa.gov/enhancing-the-publics-experience-with-government-in-2024">Enhancing the public’s experience with government in 2024</a></h2> </div> <div class="post-body clearfix"> <p>The Public Experience (PX) Portfolio was busy this past year developing better ways to serve agency partners and connect people with their government. </p> <p>We asked our teams to share the work they were most proud of in 2024:</p> <div id="hubspot-author_data" class="hubspot-editable" data-hubspot-form-id="author_data" data-hubspot-name="Blog Author"> <i class="fa fa-calendar" aria-hidden="true"></i> January 15, 2025 <span class="cs_more-link"><a class="more-link" href="https://blog.usa.gov/enhancing-the-publics-experience-with-government-in-2024" title="Enhancing the public’s experience with government in 2024" role="link">Read More <i class="fa fa-chevron-right" aria-hidden="true"></i></a></span> </div> </div> <p id="hubspot-topic_data"> Topics: <a class="topic-link" href="https://blog.usa.gov/topic/marketing">Marketing</a>, <a class="topic-link" href="https://blog.usa.gov/topic/content">Content</a>, <a class="topic-link" href="https://blog.usa.gov/topic/user-experience-and-accessibility">User Experience and Accessibility</a>, <a class="topic-link" href="https://blog.usa.gov/topic/design-and-development">Design and Development</a>, <a class="topic-link" href="https://blog.usa.gov/topic/performance-and-analytics">Performance and Analytics</a>, <a class="topic-link" href="https://blog.usa.gov/topic/multilingual">Multilingual</a>, <a class="topic-link" href="https://blog.usa.gov/topic/usagov">USAGov</a>, <a class="topic-link" href="https://blog.usa.gov/topic/search-gov">Search.gov</a>, <a class="topic-link" href="https://blog.usa.gov/topic/px-contact-center">PX Contact Center</a> </p> </div> <div class="post-item"> <div class="hs-featured-image-wrapper"> <a href="https://blog.usa.gov/how-search.gov-helped-agency-websites-improve-peoples-search-experience-in-2023" title="" class="hs-featured-image-link"> <img src="https://blog.usa.gov/hubfs/FY24%20Blog%20CoverSearch%20year%20in%20review%202024%20report.png" class="hs-featured-image" alt="The title "How Search.gov helped agency websites improve people's search experience" next to a woman smiling at her computer logged into Search.gov."> </a> </div> <div class="post-header"> <h2><a href="https://blog.usa.gov/how-search.gov-helped-agency-websites-improve-peoples-search-experience-in-2023">How Search.gov helped agency websites improve people’s search experience in 2023</a></h2> </div> <div class="post-body clearfix"> <p>Search.gov connects the public with easy access to the government information and services they need, creating a unified search experience across over one-third of federal domains. Our program’s core mission and goals are the same every year, but how did the way people interact with government search change in 2023? </p> <div id="hubspot-author_data" class="hubspot-editable" data-hubspot-form-id="author_data" data-hubspot-name="Blog Author"> <i class="fa fa-calendar" aria-hidden="true"></i> March 14, 2024 <span class="cs_more-link"><a class="more-link" href="https://blog.usa.gov/how-search.gov-helped-agency-websites-improve-peoples-search-experience-in-2023" title="How Search.gov helped agency websites improve people’s search experience in 2023" role="link">Read More <i class="fa fa-chevron-right" aria-hidden="true"></i></a></span> </div> </div> <p id="hubspot-topic_data"> Topics: <a class="topic-link" href="https://blog.usa.gov/topic/user-experience-and-accessibility">User Experience and Accessibility</a>, <a class="topic-link" href="https://blog.usa.gov/topic/performance-and-analytics">Performance and Analytics</a>, <a class="topic-link" href="https://blog.usa.gov/topic/search-gov">Search.gov</a> </p> </div> <div class="post-item"> <div class="hs-featured-image-wrapper"> <a href="https://blog.usa.gov/less-is-more-improving-the-publics-web-search-experience-with-filters" title="" class="hs-featured-image-link"> <img src="https://blog.usa.gov/hubfs/FY24%20Faceted%20Search%20blog%20cover%20%2812.6.23%29.png" class="hs-featured-image" alt="Search bar with blog title and wireframe of search filters. Text: Less is more: improving the public’s web search experience with filters"> </a> </div> <div class="post-header"> <h2><a href="https://blog.usa.gov/less-is-more-improving-the-publics-web-search-experience-with-filters">Less is more: improving the public’s web search experience with filters</a></h2> </div> <div class="post-body clearfix"> <p style="font-size: 17px;">Most people have probably used search filters on e-commerce sites to select different options to narrow down search results. Now <a href="http://www.search.gov/"><span style="color: #3574e3;">Search.gov</span></a> is offering the same flexibility to federal websites, giving their users control over the amount of detail they get in their search results.</p> <div id="hubspot-author_data" class="hubspot-editable" data-hubspot-form-id="author_data" data-hubspot-name="Blog Author"> <i class="fa fa-calendar" aria-hidden="true"></i> December 12, 2023 <span class="cs_more-link"><a class="more-link" href="https://blog.usa.gov/less-is-more-improving-the-publics-web-search-experience-with-filters" title="Less is more: improving the public’s web search experience with filters" role="link">Read More <i class="fa fa-chevron-right" aria-hidden="true"></i></a></span> </div> </div> <p id="hubspot-topic_data"> Topics: <a class="topic-link" href="https://blog.usa.gov/topic/user-experience-and-accessibility">User Experience and Accessibility</a>, <a class="topic-link" href="https://blog.usa.gov/topic/search-gov">Search.gov</a> </p> </div> <div class="post-item"> <div class="hs-featured-image-wrapper"> <a href="https://blog.usa.gov/get-to-know-search.gov" title="" class="hs-featured-image-link"> <img src="https://blog.usa.gov/hubfs/FY23%20Get%20to%20Know%20Search.gov%20%287.24.23%29Search%20Intro.png" class="hs-featured-image" alt="General blue background with search bar that says "get to know search.gov""> </a> </div> <div class="post-header"> <h2><a href="https://blog.usa.gov/get-to-know-search.gov">Get to know Search.gov</a></h2> </div> <div class="post-body clearfix"> <h2><span style="font-size: 20px; color: #000000;">What is Search.gov?</span></h2> <p><a href="https://search.gov/"><span><span style="color: #102d7b;">Search.gov</span></span></a> is a search engine built by the government. <span style="color: #000000;">Our mission is to create a standard search experience across government websites, connecting the public with quick, easy access to the information and services they need.</span> Working in support of federal agencies, we serve about 300 million searches a year for about 2,200 websites across one-third of federal domains.</p> <div id="hubspot-author_data" class="hubspot-editable" data-hubspot-form-id="author_data" data-hubspot-name="Blog Author"> <i class="fa fa-calendar" aria-hidden="true"></i> July 25, 2023 <span class="cs_more-link"><a class="more-link" href="https://blog.usa.gov/get-to-know-search.gov" title="Get to know Search.gov" role="link">Read More <i class="fa fa-chevron-right" aria-hidden="true"></i></a></span> </div> </div> <p id="hubspot-topic_data"> Topics: <a class="topic-link" href="https://blog.usa.gov/topic/user-experience-and-accessibility">User Experience and Accessibility</a>, <a class="topic-link" href="https://blog.usa.gov/topic/design-and-development">Design and Development</a>, <a class="topic-link" href="https://blog.usa.gov/topic/performance-and-analytics">Performance and Analytics</a>, <a class="topic-link" href="https://blog.usa.gov/topic/search-gov">Search.gov</a> </p> </div> <div class="post-item"> <div class="hs-featured-image-wrapper"> <a href="https://blog.usa.gov/usagov-search.gov-and-vote.gov-meeting-peoples-needs-together" title="" class="hs-featured-image-link"> <img src="https://blog.usa.gov/hubfs/Blog%20%282.7.23%29.jpg" class="hs-featured-image" alt="USAGov logo on the left with a blue background. Search.gov and Vote.gov logos stacked on top of one another on the right. "> </a> </div> <div class="post-header"> <h2><a href="https://blog.usa.gov/usagov-search.gov-and-vote.gov-meeting-peoples-needs-together">USAGov, Search.gov, and Vote.gov: Meeting People's Needs Together</a></h2> </div> <div class="post-body clearfix"> <p>Starting this month, we’re expanding the scope of the USAGov Blog to share best practices and lessons learned not only from USAGov but also from two other programs that are part of our team: Search.gov and Vote.gov.</p> <div id="hubspot-author_data" class="hubspot-editable" data-hubspot-form-id="author_data" data-hubspot-name="Blog Author"> <i class="fa fa-calendar" aria-hidden="true"></i> February 07, 2023 <span class="cs_more-link"><a class="more-link" href="https://blog.usa.gov/usagov-search.gov-and-vote.gov-meeting-peoples-needs-together" title="USAGov, Search.gov, and Vote.gov: Meeting People's Needs Together" role="link">Read More <i class="fa fa-chevron-right" aria-hidden="true"></i></a></span> </div> </div> <p id="hubspot-topic_data"> Topics: <a class="topic-link" href="https://blog.usa.gov/topic/marketing">Marketing</a>, <a class="topic-link" href="https://blog.usa.gov/topic/content">Content</a>, <a class="topic-link" href="https://blog.usa.gov/topic/user-experience-and-accessibility">User Experience and Accessibility</a>, <a class="topic-link" href="https://blog.usa.gov/topic/design-and-development">Design and Development</a>, <a class="topic-link" href="https://blog.usa.gov/topic/performance-and-analytics">Performance and Analytics</a>, <a class="topic-link" href="https://blog.usa.gov/topic/multilingual">Multilingual</a>, <a class="topic-link" href="https://blog.usa.gov/topic/usagov">USAGov</a>, <a class="topic-link" href="https://blog.usa.gov/topic/vote-gov">Vote.gov</a>, <a class="topic-link" href="https://blog.usa.gov/topic/search-gov">Search.gov</a> </p> </div> </div> <div class="blog-pagination"> <a class="all-posts-link" href="https://blog.usa.gov/all">All posts</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="span4 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="8" data-w="4"> <div class="row-fluid-wrapper row-depth-1 row-number-8 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_searchBox" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_153789937811563" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="hs-search-field"> <div class="hs-search-field__bar"> <form id="form1" action="https://search.usa.gov/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"> <input type="hidden" name="affiliate" id="affiliate" value="usagov-blog"> <label for="query">Enter Search Term(s):</label> <input type="text" class="hs-search-field__input usagov-search-autocomplete" name="query" id="query" autocomplete="off" placeholder="Search this blog..."> <button type="submit" title="search" form="form1" value="Submit" class="hs-button primary"><i class="fa fa-search"></i></button> </form> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-9 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_sidebarWidget" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1536765607242112" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_1536765607242112_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h3>About this Blog</h3> <p><a href="http://www.usa.gov" rel="noopener" target="_blank">USAGov,</a> <a href="http://search.gov" rel="noopener" target="_blank">Search.gov</a> and <a href="http://vote.gov" rel="noopener" target="_blank">Vote.gov</a> work to make it easier for people to find information from their government about the services they need. Follow our journey and help us learn as we go. </p> <p>Discover more about:</p> <ul> <li><a href="http://usa.gov" rel="noopener" target="_blank">USA.gov </a></li> <li><a href="http://usa.gov/espanol" rel="noopener" target="_blank">USAGov en Español</a></li> <li><a href="https://search.gov/about/" rel="noopener" target="_blank">Search.gov</a></li> <li><a href="https://vote.gov/about-us/" rel="noopener" target="_blank">Vote.gov</a></li> </ul></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-10 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_sidebarWidget" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_151456961963776" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-blog_subscribe" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_151456961963776_blog_subscribe" 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